Inside Verizon’s “Culture OS”: The HR Strategy Powering a Global Brand
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Show Notes
Verizon is one of the biggest brands on the planet—but behind the scenes, it’s the people who keep it moving.
In this episode, Steve West—VP and HR Business Partner for Consumer Sales—reflects on his own journey from recruiter to executive and shares his approach to building teams, developing talent, and leading with trust.
Steve also shares:
- How Verizon’s “Culture OS” connects values to decision-making
- What “clear is kind” looks like in action
- Why employee experience and customer experience rise (or fall) together
Connect with Steve on LinkedIn: https://www.linkedin.com/in/stevewest11/
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