How IKEA Maintains a Shockingly Low Turnover Rate with US Chief People Officer Neena Potenza
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Show Notes
How is IKEA keeping voluntary turnover under 23%—in an industry where 40-60% is the norm?
In this episode, Neena Potenza, Chief People Officer at IKEA US, reveals the values-first approach that drives co-worker loyalty, leadership development, and cultural consistency across thousands of frontline and corporate team members.
Neena shares:
- How IKEA turns its values into a felt experience from day one
- The everyday habits that define leadership at IKEA
- The moment Neena forgot to run payroll (and what the reaction revealed about the company’s culture)
Connect with Neena: https://www.linkedin.com/in/neena-potenza/
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