Omni Talk Retail

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Walmart Acquires Alert Innovation, Opens Automated FC, & Lays Off 1,500 Employees For the full episode head here: https://omnitalk.blog/2022/10/13/fast-five-video-walmart-picks-robots-over-people-goodwill-goes-digital-tiktok-does-warehousing/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Signifyd's SVP of Operations and Corporate Development, Bennett, gets hit with the tough questions once again from Chris and Anne, as he shares his thoughts on what retailers can expect this upcoming holiday season. To access the Signifyd holiday report head here: https://www.signifyd.com/events/crimes-cocktails-holiday-ecommerce-2022/?utm_channel=Paid&utm_medium=content_syndication&utm_source=Red-Archer&utm_campaign=22Q4_AMER_FLD_WBR-Crime-and-Cocktails **Sponsored Content**This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne: - Discussed Walmart’s bevy of robot-related news, from the purchase of Alert Innovation to its new next-generation fulfillment center in Atlanta, i.e. the very same warehouse, where it should also be noted, Walmart recently laid off almost 1,500 people. - Got even more heated than usual arguing over whether TikTok should be building its own e-commerce warehouses. - Applauded Goodwill for what appears to be a Herculean effort to stand up its own resale marketplace. - Had a ton of fun riffing on Hollister’s new payment system that allows teens to send their online carts directly to their parents for payment. - And closed with a look at why in the world the city of Chicago would be planning to roll out one-to-one autonomous delivery vehicles, when, in the very same week, Amazon announced its own plans to scuttle its Scout delivery robot. There’s all that, plus the Tom Brady and Gisele divorce rumors, what famous art we would wear on a t-shirt, and, if I were a superhero, what my superpower would be. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, Volumental's Chief Marketing Officer Brent Hollowell returns to the show to discuss Chris and Anne's experience trying out Volumental's new foot scanner technology at the Fleet Feet store in Chicago. Together the three of them discuss: - The value of the foot scanning technology, both for the customer and the associate - Where Volumental plans to take the technology next - And, most importantly, why the idea of fit tech in a mass market shoe buying experience could end up being a retail marketer's dream! Music by hooksound.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on: Deliveroo launches first bricks-and-mortar store in partnership with Morrisons Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on: Walgreens Turns to Prescription-Filling Robots to Free Up Pharmacists Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Fast Five Shorts | Schnucks Introduces Flexforce Employment Option In this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on: Schnucks Introduces Flexforce Employment Option Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, Silk's Chief Technology Officer Derek Swanson joins Chris Walton and Anne Mezzenga to discuss why the idea of just taking your retail operation to the cloud is much easier said than done. Together the three of them discuss: - The general "three-tier" approach to cloud migrations - What data gravity is and why it is so important - Architecting for peak vs. architecting for the average - And, last but not least, how a virtualization layer approach can help to bring costs down and provide more flexibility in the long-run Music by hooksound.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on: Asda Boosts Omnichannel With Walmart Store Assist Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on:Peloton To Sell Bikes, Treads, And Gear At Dick's Sporting Goods Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne: - Expressed mutual joy (and sadness) over Peloton being sold at Dick’s Sporting Goods - Discussed Walmart selling its tech to Asda and what it bodes for the strength of Instacart’s new business model - Lauded Schnucks for once again setting the pace of grocery innovation with its new flexforce employment option - Praised and “yes, and-ed” Walgreens move into robotic fulfillment - And closed with a look at Deliveroo’s new physical store partnership with Morrisons There’s all that, plus hair transplants, NES Paperboy, and which type of Cheeto reigns supreme. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: IKEA And Tesco Team Up To Offer IKEA Deliveries In Tesco Parking Lots For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Trigo Announcing EasyStock Computer Vision Capabilities For Retailers For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Kroger Launching eCart Pilot With BrightDrop For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Sephora Launching Same Day Delivery Subscription For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

SES-imagotag's CEO North America Philippe Bottine joins Chris Walton and Anne Mezzenga to discuss all the key ingredients that go into building a smart store and why the idea itself is so important to the future of retail. Together the three of them discuss: - Computer vision - Cloud and edge computing - Electronic Shelf Labels - And, last but not least, both the operational and environmental benefits of building a smart store the right way. Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Walmart Accepting Curbside Returns This Holiday For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne go deep on: - Walmart’s (quite aggressive) plans to roll out curbside returns to all stores for the holidays - Sephora’s new $49 same-day delivery subscription and the bad news it bodes for Instacart - Kroger’s latest e-cart pilot with BrightDrop that leverages a moveable cart for self-service order pickup - Trigo’s new EasyStock platform which is a smart way for retailers to dip their toes into the coming computer vision world - And closed with a look at IKEA’s new partnership with Tesco that allows customers to pick up their IKEA goods within Tesco’s parking lots There’s all that, plus Trader Joe’s hoarding, the best food to fry in an air fryer, and where “No, I am your father” ranks in a list of all-time great movie quotes. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Every retailer goes into the year thinking that their strategies are the right ones, so Omni Talk Retail has asked Placer.ai’s VP of Marketing Ethan Chernofsky to break down how the biggest retail strategy bets of the year look to be playing out for the next installment of their Ask An Expert Podcast Series. Kohl’s and Sephora? Amazon Fresh? Retail Media Networks? Which bets will they cover? And what will Placer.ai’s data say about them? You will just have to listen to find out. Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Dilip Kumar, Amazon's current VP of Amazon Web Services Applications and the former VP of Amazon Physical Retail and Technology, to discuss how Just Walk Out technology came to be and where it is going next. Together they discuss: - Dilip's lessons learned since the beginning of the Just Walk Out journey - His approach to physical vs. digital-only innovation - The origin story of the Amazon One palm payment system - And, most importantly, the shared belief across Amazon that no solution is ever final Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Raghu Mahadevan, the Chief Digital Officer at 7-Eleven, to discuss how he and his team continue to set the bar for convenience store innovation. Together they discuss: - The purposefully broad scope of Raghu's role at 7-Eleven - How Raghu determines the right omnichannel priorities - The ongoing feedback loop with 7-Eleven stores - And, most importantly, where Raghu and 7-Eleven plan to take things next Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne: - Discuss the significance of Amazon’s record number of Prime sign ups during its - Thursday night NFL broadcast last week - Shower praise on Walmart for its new livestreaming efforts with Firework - Get right and steamy mad about Instacart’s Connected Stores platform hokum - Love Lowe’s decision to create digital twins of its stores with NVIDIA - And, mark this day down folks, also close with a second salute to Walmart for its plans to offer customer checking accounts There’s all that, plus witchy women, Anne singing Kanye, and the difference between “extra dirty” and “filthy.” Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Microsoft's Lisa Griego and Ricardo Belmar join Chris and Anne to kickoff Omni Talk Retail's special Groceryshop Spotlight Podcast Series and to highlight the key trends they see shaping grocery over the next year. Together they discuss: - Retail Media Networks - Data centricity - Pricing management - Frictionless checkout - Digital Shelf Optimization - And much more! Stay to the end, and you will even hear Lisa's sleeper pick for the biggest grocery tech trend of 2023! Brought to you in partnership with MicrosoftThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of the Omni Talk Retail Spotlight series, Cooler Screens Chief Revenue Officer Lindell Bennett and Microsoft's Director of Industry Solutions for Retail and Consumer Packaged Goods Robin Laylin join Chris and Anne to discuss how every grocer's cooler and freezer doors can be turned into a bona fide weapon within one's retail media network. Together they discuss: - Digitizing a grocer's understanding of the physical store - How in-store digital media can be easily tied into one's retail media network - And how and why digital media on cooler and freezer doors can also be used to drive center store purchases Brought to you in partnership with MicrosoftThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of the Omni Talk Retail Spotlight series, Flintfox's Chief Innovation & Marketing Officer Cath Brands and Microsoft's Director of Worldwide Retail and Consumer Goods Partner Strategy Sue McMahon join Chris and Anne to discuss the massive technological opportunity that exists for CPGs to scale their pricing execution and negotiations. Together they discuss: - Why inflation is driving a focus on cost control and profit maximization - How technology can improve bottom line profit by better tracking and affecting price levels across multiple retailers - And how companies like Coca-Cola are empowering their teams with in-the-moment understanding and autonomy during their negotiation processes with retailers Brought to you in partnership with MicrosoftThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of the Omni Talk Retail Spotlight series, Blue Yonder's Senior Director of Solutions Strategy Erin Halka and Microsoft’s Director of Retail and Consumer Goods Paula Beckel join Chris and Anne to discuss the next generation order management capabilities required to succeed in this new era of omnichannel retailing. Together they discuss: - How inventory visibility is impacted across every level of a retail operation, from the warehouse to in store planograms to what is available on an e-commerce website - Why having accurate inventory upfront in the purchase journey, on every product detail page, is essential - And why a proper functioning cloud-based order management system is perhaps the most important foundational technology in which grocers should invest Brought to you in partnership with MicrosoftThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of the Omni Talk Retail Spotlight series, Amperity's Head of Product Solutions Matt Hallett and Microsoft’s Sr. Director of Business Strategy for Worldwide Retail & Consumer Goods Mike Edmonds join Chris and Anne to discuss how technology can help to clean every grocer's messy consumer data and thereby bring even more power to one's retail media network. Together they discuss: - Why customer data is so messy to begin with - How clean data can improve your marketing ROI with your customers and CPG partners - And why a focus on clean data can help grocers to take an "eat what you cook" approach to measuring the impact of their retail media network initiatives Brought to you in partnership with MicrosoftThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and and Silk, A&M’s David Ritter and Mohit Mohal joined Anne and Chris to discuss: - Starbucks’ efforts to load balance online orders at its stores. - The long-term impact of Nike’s new, more sustainable fabric, Forward. - Wegmans calling it quits on scan-and-go mobile shopping. - The value of Pier 1’s owner throwing Tuesday Morning a lifeline. - And closed with a saucy roundabout on Target’s new FAO Schwarz partnership. There’s all that, plus buying iPhones while intoxicated, Super Bowl halftime nostalgia, and asking Alexa for tips on how to get gum out of a kid's hair. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Meta made big headlines back in April when it opened its first physical retail store. So Eduardo Cruz, Director Meta Store Global Operations, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to give his insider perspective on what the Meta Store is really all about. Collectively the three of them go deep on: - The design and layout of the store - The overarching goal of the store itself - Consumer reception thus far - And, most importantly, his lessons learned since the Meta Store opened It is a conversation sure to break from retail convention. After all, they will be talking about showcasing the metaverse in the physical world. There’s a lot to wrap one’s head around in that statement alone! Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, 1010data's VP of Marketing Frank Riva gives Chris and Anne a sneak peek into their soon-to-be-released report on Instacart’s performance for the first half of 2022 and the data will blow your mind! You'll hear: Estimates of Instacart's total growth so far in 2022 How Instacart's share at big retailers like H-E-B, Sam's Club, and Costco has shifted What Instacart's relative basket size is compared to a direct e-commerce order from the aforementioned retailers And we are bringing it all to you right before Groceryshop, so you can let it sink in and help inform your opinions about where Instacart and third-party delivery are headed next! You can also pre-register to receive 1010data's Instacart report by clicking here: https://info.1010data.com/SEP2022-GAIAR-InstacartSpotlight.html?utm_source=omnitalk&utm_medium=outbound&utm_campaign=SEP2022-GAIAR-InstacartSpotlight.html Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Tractor Supply Company EVP and Chief Supply Chain Officer Colin Yankee to discuss how his company continues to deliver great omnichannel results and financial returns that far outpace its peers. Together they discuss: - How he defines omnichannel retailing - His lessons learned around supply chain coming out of the pandemic - How he envisions the future of supply chain forecasting - And how Tractor Supply thinks about every aspect of their operations, particularly down to the field level, as they continue to set an aggressive pace for innovation Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, Accelerate360's Chief Data Officer Liz Roche joins Chris Walton and Anne Mezzenga to discuss the keys to differentiating content across a Retail Media Network. Together the three of them discuss: - How to unlock additional advertising inventory in one's Retail Media Network - A first-party data approach to content creation - And why "content authority" will always win out in the long-run Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: - All their lessons learned from the many months of turmoil at Bed Bath & Beyond - The reports of Instagram moving away from social commerce - Disney+ going the other direction and getting into in-app commerce by the end of 2022 - The big push into resale events by Dick’s Sporting Goods - And Instacart’s utterly perplexing acquisition spree that saw it acquire two companies in the span of just six days. There’s all that, plus a new hairstyle for Anne, the one thing we wish Starbucks had but doesn’t, and the vagaries of marital scheduling coordination. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this latest episode of the Omni Talk Retail Spotlight Series, Cleveron Co-Founder Indrek Oolup returns to discuss with Chris Walton and Anne Mezzenga the ins and outs of installing a fully functional parcel robot for package pickup at one of Zara's busiest locations -- it's new flagship store in Madrid. Together the three of them discuss: - The skinny on the 402 robot (i.e. the official name of the robot) - What it took to coordinate the robot into the architectural design of the building - The early lessons from the implementation since Zara's flagship opening in April Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Quorso CEO Julian Mills joins Chris and Anne to kickoff this year's OmniStars Spotlight Podcast Series. Together they discuss: - Why Quorso and Omni Talk Retail created the award - What inspires Julian and the team at Quorso in recognizing great omnichannel operations - And, perhaps most importantly, how the idea of asking our OmniStars to "pay it forward" in their podcast interviews came to be. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Best Buy's EVP and Chief Customer Officer Allison Peterson to discuss what her role entails and how she aims to keep Best Buy on the cutting edge of omnichannel retailing. Together they discuss: - The premise behind the role of Chief Customer Officer - Digital vs. physical store innovation - The role of field and store leaders in helping Best Buy to transform Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to discuss what it takes to help a pharmacy retailer like Walgreens continue to meet rising consumer expectations around service. Together they discuss: - The rollout of nationwide 2 hr delivery from Walgreens - The unique omnichannel dynamics of pharmacy operations - The evolving nature of the store employee's day-to-day work within a Walgreens store Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga discuss next generation warehouse fulfillment and automation with KNAPP VP Sales Consultancy, Bill Stenger. Together they discuss: - KNAPP's role in Walmart's new next generation fulfillment center plans - The market for centralized vs. decentralized automated warehousing solutions - The changing consumer preferences coming out of the pandemic and how they are shaping last mile innovation. Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Shared mutual distaste for Walmart’s new rewards program for Walmart+ members - Were somewhat split on Bloomingdales second “Bloomie’s” store - Discussed what the Meta and Jio WhatsApp partnership in India could mean for the future of text commerce in the U.S. - Questioned what again seems like a desperate IPO-incented move by Instacart to get into big and bulky delivery - And closed with a look at Ulta’s new in-store merchandising strategy There’s all that, plus Lily Tomlin, Panera tuna, and Anne’s favorite pumpkin-shaped memories. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Did some massive Peloton pontification around their recent Amazon news - Looked long and hard at whether Apple is talking out of both sides of its mouth when it comes to advertising and privacy - Praised Gap for its own “frenemy” supplier platform approach - Discussed Walmart’s latest acquisition of gig delivery management platform, Delivery Drivers Inc. - And closed with some deep introspection around checkout-free retailing based on Tesco expanding its autonomous GetGo store concept. There’s all that, plus “fav” or “fave,” Lisa Frank Trapper Keepers, and where Anne stands on flat top sheets. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Supply chain. Supply chain. Supply chain. The topic is certainly top of mind of late, but what about it is really on the minds of your average retail executive? So Omni Talk is pleased to announce that Microsoft’s Director of Retail & Consumer Insights Paula Beckel and Blue Yonder’s Corporate VP of Global Retail Industry Strategies Shannon Wu-Lebron joined Chris Walton and Anne Mezzenga for the latest installment of the Omni Talk Retail Ask An Expert Series to answer that very question. Is it forecasting? Staffing? Inventory accuracy? Mounting online fraud? Heck, even supply chain’s role in the organization overall? It is a conversation that they promise will get to the heart of the real issues at play. *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s David Brown and Abhinav Chandra joined Anne and Chris to discuss: - Their big takeaways from this week’s earnings announcements - Whether Walmart executives were boasting way too much about their new - Paramount+ streaming partnership - The rumors of Ahold Delhaize acquiring Albertsons and its two private jets - Facebook partnering up with DoorDash for Marketplace deliveries - And closed with a debate on whether QuikTrip should be partnering with Amazon for its latest checkout-free store in Tulsa There’s all that, plus retail lobsters, Eminem freestyling, and their last Subway sandwich orders. Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Chris Walton and Anne Mezzenga sit down with Alviere CEO Yuval Brisker to understand why it is only a matter of time before embedded finance, i.e. the idea of retailers becoming their own banks, takes the retail industry by storm. Music by HookSounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Mezzenga: - Question whether Walmart partnering with a streaming service will do anything to boost Walmart+ subscriptions (short answer: no) - Blast Kohl’s for the hubris it is showing in its new self-pickup rollout - Debate the merits of mall-based retailers using Amazon to fulfill same-day orders - Call for an immediate halt to Walmart’s new “General Store” initiative out of respect for all the people at Walmart that were just laid off - And close with a look at 7-Eleven’s reported acquisition of Skipcart There’s all that, plus Roomba Cheez-It AI, 3-D printed food, and something the Brits call, “Pound Town.” To redeem our discount to Manifest, click here: https://manife.st/continue-registration/?couponCode=MANIFEST_2023_PARTNER&refId=OmniTalk&utm_source=Omni+Talk&utm_medium=Manifest+Partner&utm_campaign=Register+Partner+ Music by hoooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Omni Talk Retail, in partnership with Talkdesk, welcomed Chris McShane, the Senior Vice President of Customer Experience at Serta Simmons, and Amber Scott, the VP of Customer Experience at Serta Simmons, to provide their expert opinions on how to think about the future of customer service and loyalty. Collectively the four of them go deep on: – How changing consumer expectations around service have impacted retail and, particularly, the mattress industry. – What they each think are the key ingredients to great customer service in 2022 and beyond. – How they think about channel prioritization in the scope of providing great customer service. – Which technologies they would most prioritize within their organizations to improve their levels of customer service. – And, most importantly, close with a discussion of what they both envision the future of retail customer service to look like 10 to 15 years from now. Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Signifyd's SVP of Operations and Corporate Development, Bennett, gets hit with the tough questions from Omni Talk Retail, as he shares the most important insights from his company's newly released State of Commerce Report for 2022 in just five minutes! For more information on Signifyd, and to get the report, head here: https://www.signifyd.com/state-of-commerce-report-2022/?utm_channel=Paid&utm_medium=content_syndication&utm_source=Red-Archer&utm_campaign=WW_WEB_State-of-Commerce-Report-2022 Music by HookSounds.com **Sponsored Content**This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s Hemant Kalbag and Jonathan Sharp joined Anne and Chris to discuss - All the stats and figures from Prime Day - Whether Macy’s taking Toys R Us to all stores will have any real long-term significance - Kroger’s plans to expand its Boost membership program nationwide - The big (some might say massive) revelation from a Google exec that 40% of young people are using social media apps over Google to search for restaurants - And closed with a thoughtful critique of the WSJ’s report that Amazon has been “considering” exiting its private label business There’s all that, plus male beauty routines, sporting event must-haves, and contaminated Skittles. To learn more about Microsoft, visit: www.microsoft.com/en-us/industry/r…cloud-for-retail To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Sezzle, visit: www.sezzle.com/ To register for Groceryshop, head to www.groceryshop.com Plus, check out our Top 10 ranking in Feedspot’s 60 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Praised Walmart for their purchase of 4,500 electric delivery vehicles from Canoo. - Examined all the reasons why Amazon is still investing in smart carts and is now planning to roll out the Dash Cart to Whole Foods. - Discussed why retailers, like Walmart and others, should and should not participate in Prime Day. - Gave Costco mad props for its June sales performance and its unbending will on hot dog pricing. - And closed with a deep look into what Gopuff's recent layoffs could tell us about the state of instant delivery. There’s all that, plus "deloading," college lacrosse smells, and Anne's favorite schmear. To learn more about Microsoft, visit: www.microsoft.com/en-us/industry/r…cloud-for-retail To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Sezzle, visit: www.sezzle.com/ To register for Groceryshop, head to www.groceryshop.com Plus, check out our Top 10 ranking in Feedspot’s 60 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Inflation is impacting retail business across the board, from gasoline to groceries, and historically the go-to solution has been to cut costs wherever you can, but perhaps there’s an alternative? In Omni Talk Retail’s latest Spotlight Series, Anne Mezzenga explores with Upside’s VP of Retail Tyler Renaghan how retailers should take this time as an opportunity to grow revenue, instead of cutting costs to battle inflationary pressures. In this interview Anne and Tyler discuss: - How retailers can shift their focus from large awareness campaigns to more personalized offers to bring in new customers. - The bottom-line benefits of creating loyalty programs that allow customers to directly deposit savings from shopping in stores into their bank accounts, requiring no funny money, games, or vouchers. - Leveraging technology partners who can operate on top of your existing ecosystem without requiring additional labor or additional POS or tech integrations. Tyler and Anne discuss all this and more, and it is a conversation sure to open your mind and leave you thinking about entirely new ways to approach your strategy amid inflationary pressures. For more information on Upside, head to https://www.upside.com/ Music By hooksounds.com **Sponsored Content**This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, and Sezzle, Chris Walton and Anne Mezzenga discussed: - The aftermath of Kohl’s proposed deal with the Franchise Group falling through - The curious case of what look like egregious share buybacks at Bed Bath & Beyond - TikTok reportedly getting out of livestream commerce in the U.S. and the U.K. - Ulta Beauty’s new pop-up inside of Allure’s SoHo store - And closed with a look at Amazon’s baller, no-risk move to invest in Grubhub There’s all that, plus Jello cake, ripstop pants, and kickboxing classes with Minka Kelly. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Sezzle, visit: www.sezzle.com/ Plus, check out our Top 10 ranking in Feedspot’s 60 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy