Omni Talk Retail

A&M's Jonathan Sharp gets hit with tough questions as he shares the most important insights from the A&M Consumer & Retail Group's Fall 2021 Consumer Sentiment Survey in just five minutes! To read the full survey, head here: https://alvarezandmarsal-crg.com/wp-content/uploads/2021/10/ConsumerSentiment-WriteUp_For-Publication_15Oct2021.pdf *Sponsored content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Fast Five Podcast, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, Chad Lusk and Abhinav Chandra of the A&M Consumer & Retail Group join Chris Walton and Anne Mezzenga to talk: - Casper going private. - The rise of retail media networks through the lens of Albertsons. - Instacart's, what some may call, "desperate," new shopping features. - Instant Turkish delivery startup Getir launching in Chicago. - And a deal from Chase and GoPuff that seems almost too Crazy Larry to believe is real but it actually is! There's all that, plus Chad's favorite Harry Styles song, the great Christmas tree debate, and our favorite Kmart memories from our childhood. To learn more about the A&M Consumer & Retail Group, visit: https://alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Omnichannel retailing during the pandemic has placed one hell of a premium on inventory accuracy in stores and throughout the supply chain. But so much of the legacy store level and DC level infrastructure is not equipped to give us the data and level of accuracy that we need to meet these new demands. Kris Barton of Avery Dennison and Umesh Umesh Cooduvalli of Detego join Chris Walton for the latest installment of the Omni Talk Spotlight Series to discuss why RFID may just be the answer. Together they explore how RFID can: - Greatly improve store level inventory accuracy - Improve your performance on buy online, pickup in store - Reduce the amount of split shipments out of your stores - And give you a leg up on the future More and more stores are becoming like mini-warehouses, so the premium on inventory accuracy will soon be at an all-time high (if it isn't already). *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

2022 is right around the corner, so who better than Microsoft to tell us all on what retail technology trends they would place their bets in the upcoming year! So Omni Talk is pleased to announce that Microsoft’s very own Chris Dieringer and Ricardo Belmar have joined Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series. Collectively the four of them will explore things like: - Cloud Commerce - Automation - Computer Vision - And who knows? They may even just touch on the metaverse, too. It is sure to be a highlight heading into next year! Music by hooksounds.com *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Fast Five Podcast, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, Chris Walton and Anne Mezzenga: - Explore Amazon's Venmo partnership. - Praise Sobeys' new "flex store" concept. - Debate YouTube's ability to win in livestream commerce. - Have a blast talking Burberry's interactive deer NFTs for Singles' Day. - And, close with a look at why Nike teaming up on loyalty with DSG shows why Nike is still one of the best retailers around. To redeem your $300 discount on the Manifest Conference, visit: manife.st/continue-registratio…RTNER&refId=OmniTalk To learn more about the A&M Consumer & Retail Group, visit: alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Fast Five Podcast, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, Chris Walton and Anne Mezzenga: - Explore what Amazon taking Venmo means for the future. - Praise Sobeys for its new "flex store" concept. - Debate YouTube's right to win in livestream commerce. - Have a blast talking Burberry's interactive deer NFTs (yes, you read that right) for Singles' Day. - And, close with a look at why Nike teaming up on loyalty with Dick's Sporting Goods shows why Nike is still one of the best omnichannel retailers around. There's all that, plus how we like our pretzels, Adele's new single, and both of us calling Jeff Bezos's alpha male flex pose to keep Leonardo DiCaprio away from his girlfriend what it is -- an HGH induced mid-life crisis. Be careful out there, – Chris, Anne, and the Omni Talk team To redeem your $300 discount on the Manifest Conference, visit: https://manife.st/continue-registration/?couponCode=MANIFEST_PARTNER&refId=OmniTalk To learn more about the A&M Consumer & Retail Group, visit: https://alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Fast Five Podcast, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, Chris Walton and Anne Mezzenga: - Question the strategic rationale behind the Kroger and Bed Bath & Beyond partnership that was announced this week. - Explain why Amazon Fresh gaining share in California and Illinois could be a canary in the coal mine that the grocery industry should be watching closely. - Highlight Ubers Eats getting into "Babies and Kids" delivery. - Discuss all the ramifications of Grabango going live with its checkout-free solutions in six stores in Tucson, AZ. - And close with a look at Nike trademarking virtual goods and what it means for brands as they grapple with the coming apocalypse metaverse. There's all that, plus my favorite NES game of all time, what Anne would wear to a team's meeting in the metaverse, and a shout to everyone's favorite American town, Conshohocken, PA. To learn more about the A&M Consumer & Retail Group, visit: alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week’s Fast Five Podcast, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, David Ritter and David Brown of the A&M Consumer & Retail Group join Chris Walton and Anne Mezzenga to talk: - Target's new same-day fulfillment features, with cool names like, "Backup," "Forget Something," and "Shopping Partner." - Amazon's new "Local Selling" program that lets customers order products for pickup from local sellers. - Trigo's second open-to-the-public checkout-free store in Germany with the REWE Group. - Poshmark's recently announced, "Brand Closet," that lets big brands sell directly to Poshmark's user base. - And, close with a unanimous look at why it probably made sense for PayPal to pull back on its plans to acquire Pinterest. There's all that, plus Liz Taylor references, Anne needing a cigarette mid-show, and everyone's favorite gift this holiday season -- sand. To learn more about the A&M Consumer & Retail Group, visit: alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week’s Fast Five Podcast, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, was chock full of 10 out of 10 headlines. Every story this week was big, some might even say, HUGE. We have the first-ever retrofitted checkout-free store, a nonsensical +$300 million acquisition, a big scan-and-go test, an ultra fast move into NYC, and a subscription program that one major retailer continues to just piss down its leg. In this week's Fast Five Podcast, Anne Mezzenga and Chris Walton: - Herald Tesco's new checkout-free store with Trigo in London as a landmark event in the history of in-store retailing. - Question Instacart's dumb smart cart acquisition of Caper (see what we did there?). - Fawn all over GoPuff and its move into New York City. - Shower love on Best Buy for its latest scan-and-go and 24/7 curbside pickup locker tests. - And end it all by giving Walmart a jolly good and right proper slagging for how it continues to make Walmart+ the most unimaginative subscription program in the history of retail. There's all that, plus my favorite wine pairing with cheese made from goat's milk, Anne's aversion to Macy's Santa Clauses, and one big camelback. To learn more about the A&M Consumer & Retail Group, visit: https://alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk To register for the Manifest conference, visit: www.manife.st Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

"How do you sell snowflakes?" - Andy Reuben CEO of Trove In this case, snowflakes = resale product, and to figure out the answer to that question we had to call in an expert in the circular economy and resale. In the latest Ask An Expert series, Omni Talk's Anne Mezzenga is joined by resale expert and VP of Brand Success at Recurate Cynthia Power. Cynthia started her retail resale career at Eileen Fisher running their "Renew" program, one of the first upcycling and resale programs in the business. In this episode, Cynthia talks about the variety of approaches brands and retailers are exploring as they add resale to their platforms and the reasons why they've been moved to do so -- from seeking sustainability to more successful customer acquisition. Anne and Cynthia conclude the episode by discussing the latest resale headlines, from Resale-As-A-Service to resale storefronts and the advantages and disadvantages of each. For more information on Recurate or to get in contact with Cynthia, head to Recurate.com. *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week's Fast Five Podcast, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, was a cornucopia of headline delights, a veritable hodgepodge of topics on everything from outright lunacy to some downright shrewd moves from one of the nation's biggest mall operators. In this week's podcast, Anne and I work ourselves into a lather discussing: - The rationale behind the irrational claim by one Mr. Scott Ostfeld that Macy's e-commerce business is worth $14 billion . . . on its own! - Simon Property Group's new partnership with Klarna. - Facebook's latest move into physical retailing. - Kroger entering the Northeast. - And close with a look at a new drive-thru grocery startup, Opie, that could be setup to fail before it even starts. There's all that, plus Stranger Things between Walmart and Netflix, contactless smoothies, and what food we'd least like to have made for us by a robot. To learn more about the A&M Consumer & Retail Group, visit: https://alvarezandmarsal-crg.com/ To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Your store teams shouldn't be spending time on anything that isn't driving sales or reducing costs. But too much of their day is wasted on less impactful actions and convoluted processes, which oftentimes results in them feeling even more overwhelmed and inefficient. Omni Talk Expert Quorso CEO Julian Mills once again joins Chris Walton for the latest installment of the Omni Talk Ask an Expert Series to delve deep into why agile store management in theory and practice could be the answer. Together they will explore how Agile Store Management helps make every minute in your stores count by: - Simplifying processes (automating data analysis, digitally tracking actions, streamlining store visits, and consolidating tech interfaces) - Prioritizing intelligently (managers doing the most impactful and important things first - through a combination of tasks and data-driven/smart alerts) - Adapting locally (to meet specific conditions on the ground) - Sharing lessons learned (across the frontline and front-to-center to scale successes) - Motivating employees (with visible impact and recognition to boost engagement and maintain momentum) Or, as Chris and Julian like to call it -- SPASM The result is rapid improvements in Sales, Waste, Shrink, CSAT, and most importantly many more happy and engaged employees who now feel like they have a life raft to save them from drowning. Chris and Julian will discuss all this and more in this latest episode of the Omni Talk Ask An Expert Series -- "Store Teams Drowning? Agile Store Ops Is The Easy Way To Save Them." *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jesse Michael, Managing Director at Adeptmind, returns to the Omni Talk Ask An Expert Series with Mall of America's VP Marketing Grant Buntje to discuss all that it takes to make the Mall of America shoppable online. When Omni Talk last spoke with Jesse, we learned about Adeptmind's first foray into making a mall shoppable online based on their work with Centennial's MainPlace mall, where together Centennial and Adeptmind made nearly 2.0 million skus available for online delivery and pickup. Flash forward a mere 4 months later, Adeptmind has now brought these same capabilities to life at the symbol of American mall-based retailing, the Mall of America. In this podcast, Jesse and Grant discuss with Chris Walton and Anne Mezzenga what it took to bring the effort to fruition, their lessons learned, and where they plan to take the concept next just in time for the holidays. Everyone is talking about making malls shoppable online right now and there is a lot of smoke and mirrors out there about how to get it done -- this interview gives it to you straight from two people who are out there living it and making it happen on a massive scale. *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Fast Five Video, sponsored by Takeoff, the A&M Consumer and Retail Group, and Attentive, Chris Walton and Anne Mezzenga: - Question the real motives behind Target's holiday price adjustment promise. - Love, love, love (that's three "love's" if you are keeping score at home) Amazon's new gift-giving feature. - Discuss how astute Gopuff's plans to open up live retail stores might be. - Place quite a bit of importance on Aldi Nord's announcement of a 4,300 square foot checkout-free grocery store with Trigo. - And close with a discussion of an absolutely stellar new feature from Instacart that allows people to shop for meal kits from Sunbasket without needing a Sunbasket subscription. Cancel Christmas! There's all that, plus I actually admit that Marc Lore's latest startup sounds cool, and Anne extols the virtues of creamy over chunky peanut butter. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Attentive, visit: www.attentivemobile.com/omnitalk Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week's Omni Talk Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris Walton and Anne Mezzenga: - Do the math on what a $10 delivery fee at Whole Foods means annually (the number will blow your mind). - Study the idea of "instant delivery" through the lens of The Giant Company's new 30 minutes or less partnership with Instacart. - Praise Hy-Vee for expanding its in-store robotics test. - Question the execution and strategy behind HomeGoods' new e-commerce site. - And close with as open-minded of a debate as possible about Stitch Fix's plans to reinvent shopping for clothes online. There's all that, plus Anne names the celebrity chef she would most like to preheat her oven, while Chris discusses whether swinging is allowed in the Walton household. To register for Manifest, use this link: https://manife.st/continue-registrati... To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris Walton and Anne Mezzenga: - Recap their biggest lessons learned from Groceryshop through the lens of the explosion of recent announcements from DoorDash, Shipt, and Instacart this week. - Laud Amazon for continuing to rollout its Palm One payment system. - Question the authenticity of Walmart's move to label 2,000 items as healthy and sustainable. - Get put on the spot by the A&M Consumer and Retail Group about Chick-fil-A's new Little Blue Menu virtual kitchen. - And, close with a lively and spirited debate, as only Anne and Chris can, over the report of virtual fitting rooms coming to Amazon's recently announced department stores. There's all that, plus Chris's grocery bagging tips, Anne's most nostalgic Claire's purchase from her childhood, and our favorite 7-Eleven memory from Groceryshop. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with FRONTdoor CEO and Co-Founder Dan Bourgault. When Chris and Anne first heard the news of what Dan and FRONTdoor collective have been working on, they immediately said to each other, "We have to get Dan on our podcast." Dan and his team have created what they are calling the "first micro-last mile delivery network" with the capacity to cover 90% of residences and businesses in the US and Canada. And the idea makes a ton of intuitive sense. There our hundreds of drivers out there delivering for Amazon and FedEx every day, so why not bring them together and forge better strength and bargaining power in numbers? This podcast is yet again another example of how Chris and Anne stay on the cutting edge of the change in retail that will soon impact how everyone shops.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga interview Shipt Chief Business Officer Rina Hurst about Shipt's new partnership with Visa that gives free Shipt memberships to Visa card holders. In addition, Rina also shares Shipt's three ring strategy for expansion: - Ring 1 -- local and beloved grocers - Ring 2 -- general merchandisers - Ring 3 -- specialty retailers And also touches on Shipt's new preferred shopper program.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with one of Omni Talk's favorite guests, the always mellifluous Indy Guha, the CMO at Signifyd. Indy, as he always does, gives Chris and Anne a crash course in the growing importance of fraud prevention and revenue generation in grocery. For example, did you know that with the explosive growth in curbside pickup and contactless scan-and-go implementations, the time to detect fraud is quickly moving to zero? And that retailers are liable for all of it? In the days of e-commerce, manual processes could be used to validate orders as retailers waited for goods to ship from their warehouses, but now with curbside pickup and scan-and-go those same processes no longer work because the customer wants validation of their purchases instantaneously. Retailers have no choice but to adopt AI solutions to solve this problem. Give this video a watch and you will quickly understand why grocers will likely soon be moving fraud detection to the top of their IT roadmaps. **Sponsored Content**This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with Cooler Screens Founder and CEO Arsen Avakian. Cooler screens, as its name implies, is one of the cooler companies around. It specializes in helping retailers amplify their in-store touch points by getting the right message in front of the right customers at the right time, and in a brand safe way. Starting with digital cooler screen doors, with companies like Walgreens, their solution helps to digitize the physical shopping world and provides the same metrics to retailers that one would find in e-commerce. Everything on Cooler Screens' displays can change to the specific customer shopping in-aisle -- e.g. the products on display, the promotional messaging, and even the marketing team's creative expressions. And based on Cooler Screens recent success, they now even have plans to expand into other categories, like beauty. Cooler Screens is an intuitive concept at its core, and listen to this podcast and you will hear a careful examination from Chris and Anne of why it is finding so much quick success.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, A&M's David Ritter and Kristin Kohler Burrows join Chris and Anne to debate: - What Amazon's latest moves to increase wages and offer free college tuition for its employees signal for the rest of the retail industry. - The recent layoffs at Casper and whether they are a canary in the coal mine for other DTC brands or simply an isolated event. - Amazon mega-roller-upper Thrasio's recent $100 million spending spree and what it could mean for the CPG industry. - Peloton's overt move into private label apparel. - And, close with a discussion on buyers' clubs through the examination lens of Beauty Pie, a buyers' club in the health and wellness space that just raised $100 million. There's all that plus taco subscription runs to the border and what we think is also likely fake news from Deutsche bank on the size of the Walmart+ subscription base. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

It’s been a trend throughout the pandemic, but BOPIS, Click-and-Collect, whatever you’d like to call it, is here to stay. It’s time to get a solid solution, and unfortunately, it’s not as simple as setting up lockers inside or outside your store. In this podcast, Anne Mezzenga and Cleveron Co-Founder Indrek Oolup dive deep into the complete strategy required to set your enterprise or SME retail operation up for success. Omni Talk Fast Five fans will recall the news of Cleveron’s robotic fulfillment kiosk pilot with Jewel-Osco which Anne and Indrek also cover in this interview. Indrek shares the successes and opportunities they’ve seen so far from that effort, and how that’s played into the development of future Cleveron products, including a new product Indrek announces exclusively to Omni Talk listeners in this podcast. To learn more about Cleveron, head to Cleveron.com **Sponsored Content** Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Quit sending all your customers all the same promotions, and while you’re at it, make it fun! In this live recording of the Omni Talk Spotlight Series, Anne Mezzenga and Chris Walton sit down with UntieNots co-founders, Zyed Jamoussi and Cédric Chéreau to talk about how they’re utilizing AI and gamification to make loyalty programs better for retailers, and more importantly, for their customers. The UntieNots team has deployed their loyalty and promotion platform with retailers throughout Europe, tackling the challenges that can come with personalization and privacy and in this podcast, they share with the audience how they’re applying that knowledge in their move into the North American market. Cédric and Zyed explain why the key to a successful loyalty program is not grouped promotions, but instead in tapping AI within their platform to create highly personalized offers that have netted their customers over $35M in discounts in just a few short years. For more on UntieNots, head to https://untienots.com/en/home **Sponsored Content** Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In today's Fast Five Podcast, sponsored by Takeoff and the A&M Consumer and Retail Group, Chris and Anne: - Debate the significance and many angles to consider in the momentous announcement by Amazon to put its Just Walk Out Technology into two new Whole Foods stores. - Discuss Kroger's continued storeless expansion in Florida. - Question Walmart's newly announced partnership with Instacart to deliver groceries to New York City. - Argue the merits of the "shop-in-shop" trend by turning the microscope on Hy-Vee's move into fitness equipment. - And, close with a discussion of what the retirement of Target CIO, Mike McNamara, means for Target and retail overall. There's all that, plus Kanye's velvet blankets and Anne's favorite bush. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot’s 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/ Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

There have been a lot of shifts happening as a result of the pandemic: people have new shopping behaviors, they’re discovering product differently, engaging with retailers in new places, on new channels, and in new ways that are requiring brands and retailers to evolve their thinking around talking to their customers. Omni Talk has heard you! We know your marketing teams are just coming up for air after the height of the pandemic, and now the rules are changing even more quickly than customers' habits. So, we brought in an expert on the topic, Lisa Collings SVP of Client Development of Epsilon Digital Media to talk to us about how retailers and brands can get better at putting their focus on this changing customer. To learn more about Epsilon head to Epsilon.com **Sponsored Content** Music by Hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group and Takeoff, Chris Walton and Anne Mezzenga: - Praise Amazon for its Affirm partnership and once again setting the table years ahead of everyone else in regards to mass market BNPL adoption. - Iterate and explore what Ikea's new buyback and resale program could one day mean for the Pennsylvania town of Conshohocken and Americans everywhere. - Discuss why Allbirds' IPO smell afowl. Whoops, we mean afoul. - Point out how the new Mercatus and Instacart relationship could ultimately lead to some pricing confusion for consumers. - And close by examining a company, Leap, who plans to open up 250 stores for DTC brands by 2022. There's all that, plus Chris compares himself to Robocop and Anne's shares her favorite thing to do with duct tape on a summer's day in Minnesota. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot's 45 Top Retail Podcasts: blog.feedspot.com/retail_podcasts/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest Omni Talk Ask An Expert Series, Chris Walton and Anne Mezzenga sit down with Signifyd SVP of Operations and Client Development, Bennett, in a conversation you may need to hear for yourself to believe. Bennett shares with the audience the growing types of fraud retailers are faced with as customers demand delivery or order pickup within minutes, contactless payment options, and online returns. As fraudsters evolve their strategies, retailers large and small need to tap technology to help them stay ahead of the scammers and to guarantee customer satisfaction so that real orders are going through. Bennett unpacks how companies like Signifyd can help retailers prepare a fraud prevention solution in time for the holidays when retailers see an increase in fraud, but, more importantly, when real orders from their best and even new customers increase significantly as well. There's so much more to this story than we could fit into one interview, so be sure to download the Signifyd 2021 State of Fraud Report at: https://omnitalk.blog/signifyd-state-of-fraud-report-2021/ To get in contact with Signifyd, and Bennett, head to Signifyd.com **Sponsored Content** Music by HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group and Takeoff, Chris Walton rejoins Anne Mezzenga on the show after a long medical absence to discuss: – Amazon's move into department stores. – The insanity that is Macy's new Toys R Us partnership. – All the sizzle without the steak in Walmart's new GoLocal delivery service concept. – The positive and potentially negative repercussions of Shipt's new preferred shopper innovation. – And why Warby Parker just may not be the city on the hill of omnichannel retailing that so many people have made them out to be for the past decade. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ Plus, check out our ranking in Feedspot's 45 Top Retail Podcasts: https://blog.feedspot.com/retail_podcasts/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Special Report Anne Mezzenga and Shlomo Chopp Managing Partner of Case Equity Partners & Founder of RetailOS, dive into a conversation about the state of malls and retail real estate and why the current model has the potential to see a fate similar to Ryan Gosling's falling Jenga tower in the Big Short. Shlomo takes Anne and the audience on a journey behind the scenes to break down why, when so many malls are struggling, there's little appetite for REITs, Landlords, and mall operators to invest capital or resources in innovation. Shlomo explains how the industry needs to change in order to prevent the Jenga tower of retail real estate from falling, the risks and rewards involved for those trying to restore the tower's foundation, and why his team at RetailOS is determined to prove the viability of these new concepts. For more information on RetailOS and Shlomo Chopp, head here: https://www.retailos.com/ To sign up for the Re-Tales group head to: https://www.re-tales.io/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest Women's Retail Collective Podcast brought to you by Parcel Pending by Quadient, host Anne Mezzenga sits down with Forrester VP and Principal Analyst Sucharita Kodali. This is a special one, in particular, because the retail industry may have lost one of their most valuable analysts and experts to Hollywood director, Judd Apatow. Sucharita explains her very unique career journey and the full details of that story in this podcast. They also cover important pointers from Sucharita on how the industry should be analyzing the PR sizzle in today's constant retail technology headlines, what the industry should be paying attention to that they aren't, and of course, Sucharita's all-star concert lineup. Thanks to Parcel Pending for their support of this and all the Women's Retail Collective Content. Music courtesy of HookSounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by Takeoff and the A&M Consumer & Retail Group Anne Mezzenga and guest hosts Mohit Mohal and Hemant Kalbag of the Alvarez & Marsal Consumer & Retail Group discuss: -Target’s and Walmart’s banner Q2 earnings and what, if anything stands in their way. -If Allbirds has all the right stuff to become a competitive and successful player in the activewear space, or if this pre-IPO move will have them wishing they stuck to the soft and sweat-wicking shoes that they’re good at. -Giant Eagle becoming the first grocery chain to accept Venmo and Paypal payments in stores and how they might be grooming customers for more GetGo cashier-less experiences beyond the convenience store. -If Instagram’s move into ads will get a "like "or a "swipe" from consumers and how brands have to carefully think about their approach to this shiny penny of social commerce. -Ikea’s new scan-and-go concept store in Shanghai and while Hemant and Anne are ready to visit tomorrow, why Mohit may not be joining them just yet. The crew wraps up the pod debating how much they’d be willing to pay (and how long they’d wait) for 7-Eleven alcohol delivery, the retailer that should be next to test Taco Bell’s 4 lane drive-thru, and who they’re trusting with their IT services: Walmart or Best Buy. To learn more about the A&M Consumer & Retail Group, visit: http://www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: http://www.takeoff.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by Takeoff and the A&M Consumer & Retail Group Anne Mezzenga and guest host James Cook Americas Director of Retail Research for JLL and host of the podcast Where We Buy discuss: -Kroger and Kitchen United’s ghost kitchen partnership allowing picky families everywhere to each order a different restaurant meal and the week’s fill-in groceries in one trip. -No more waiting In lines for click and collect pickup or, more importantly, to make returns for Marks & Spencer customers and how long it’s going to take US retailers to adopt the tech. -Whether Wolverine will have better luck than most of the footwear companies before them acquiring apparel brand Sweaty Betty and if athleisure will stay hot when we return to work. -Square’s Afterpay acquisition and the best bets for how BNPL providers can try to differentiate themselves in the growing roster of players. -The “influencer” vs. “creator” debate and what it’ll mean when brands shift their TV budgets to the EMCEE e-comm stores of Tik-Tok stars. While on the topic, Anne and James also discuss the brand James is best suited to be an influencer/creator for, the number of beers James is likely to get from a Corona-distributing vending machine that only accepts orders using the perfect Spanish dialect, and the side hustle they plan to start outside the Harry Potter experience in New York. To learn more about the A&M Consumer & Retail Group, visit: http://www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: http://www.takeoff.com/ You can find James Cook's podcast Where We Buy here: https://wherewebuy.show/ and YouTube Channel for Everything We Know About Retail here: Everythingweknow.showThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest Omni Talk Ask An Expert Series Anne Mezzenga sits down with Lowes Foods E-commerce VP Chad Petersen to hear about the strategy they're putting together for the next year in grocery. Lowes Foods is no stranger to online grocery ordering, they've been doing it since 1997, but as Chad explains, like many regional grocery chains, they are experimenting with the right mix of resource allocation for in-store pickup vs. delivery and owned vs third party services for picking, packing, and last-mile. Chad breaks down the successes and opportunities they've had throughout the pandemic, especially as they welcome customers back to the store experience they're so well known for. (The entire staff does a chicken dance each time hot, fresh, chicken comes out to the deli seen here: https://youtu.be/KwpFHxJTnIo) They close with Chad's advice for other grocers as they approach the "shiny pennies" of grocery innovation and the daily headlines from new players offering delivery in minutes to full fulfillment. You can find out more about Chad and Lowes Foods at https://www.lowesfoods.com/contactThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by Takeoff and the A&M Consumer & Retail Group Anne Mezzenga and guest host Najla Kayyem of Pacific Retail Capital Partners discuss: -Twitter, better late than never, finally enabling shopping in-app and exposing a large and diverse audience to the concept of social commerce. -Shopify widely sharing the increased revenues merchants using Shop Pay, their BNPL feature, have seen but keeping the word on merchant processing fees for this service closer to the faux fur vest. -StockX adding the booming business of beauty to the drop, partnering with Revlon and Megan Thee Stallion for a limited make-up release and the untapped potential in the beauty resale market. -Requirements for the best “Urbanurbs” the hottest new thing in real estate development and the developer, Mark Toro, who plans to buy up every dead mall and office park in the Sunbelt to create more of them. -Netflix opening its first physical store and the flywheel created when established direct-to-consumer brands and content creators become merchants. Anne and Najla also confess their love for discontinued Bath & Body Works scents, play “real hard seltzer name or not,” find out what product would be forever stored in Najla’s blockchain of purchases should Amazon pull the trigger on crypto, and finally they debate which is the more ridiculous NFT: Charmin Non-Fungible Toilet Paper or Pringles Digital Flavored CryptoCrisp. To learn more about the A&M Consumer & Retail Group, visit: http://www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: http://www.takeoff.com/ You can follow Najla Kayyem EVP of Pacific Retail Capital Partners on Instagram and LinkedIn at @najlakayyemThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, and Takeoff Anne Mezzenga and guest hosts David Ritter and Kristin Kohler Burrows of the A&M Consumer & Retail Group discuss: -Uber announcing partnerships with both Albertsons and Costco sending the Fast Five team into a debate about what this means for the grocery delivery ecosystem and grocers moving away from Instacart -Foxtrot’s ambitious expansion plans and some ideas on how they should consider differentiating themselves in their new markets, from deploying checkout-free tech to going all-in on Momofuku-led concepts. -The nuance in the stream of recent cashier-less checkout headlines, including the latest two stores from AiFi at Morrisons and Loop Neighborhood Stores, and what retailers should be considering when exploring these initiatives. -thredUP’s Resale-As-A-Service (RAAS) 360 commerce platform debuting with Madewell this week and A&M’s expert advice for retailers trying to figure out their own resale strategy. -Bite Ninja blowing up Anne’s LinkedIn DM’s and also revolutionizing the QSR labor industry with a platform that allows gig workers to take orders remotely at the drive-thru. The team also talked about Ulta opening in Target, increasing its one-stop-shop allure, and resulting in a poll of the most random collection of products the team has purchased in one trip to a big box store. Hint: It includes 50 lbs of crawfish, chocolate chips, and reading glasses. All that plus the Olympic squads Dave and Kristin wish they could join in Tokyo this week. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail Kristin can be reached at: [email protected] David can be reached at: [email protected] To learn more about Takeoff, visit: www.takeoff.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sunny Jiang started at then startup EyeBuyDirect right out of university as a financial controller. Like many of her coworkers at the online eyewear retailer, she has remained with the company almost 15 years later. Unlike many of her coworkers, after many successes, she made her way from finance controller to leading the entire company as CEO and President in 2017. Sunny attributes her success leading EyeBuyDirect and the over three million customers they serve to her dedication to leading by example, and it’s clear after listening to the story of her climb to CEO that she’s done a tremendous job of that. In this podcast, Anne Mezzenga and Sunny Jiang discuss Sunny’s future plans for EyeBuyDirect as she takes the brand into new geographies and expands their online presence of white label and designer brands into a marketplace of 3rd party brands to meet the evolving needs of their customers. Long-time listeners know you’ll have to stay to the end to find out who attends Sunny’s very own concert and this one has some new names you’ll definitely want to add to your playlist after listening. Thanks to Parcel Pending for making this podcast series possible. You can find out more about Parcel Pending at ParcelPending.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, and Takeoff Anne Mezzenga and guest host Forrester VP and Principal Analyst Sucharita Kodali discuss: -Instacart’s powerhouse move, bringing over yet another Facebook Exec, Fidji Simo, to be the company’s CEO and what this indicates for the direction company may be headed in. -Why Sam’s Club adding Scan & Ship is so much more than a new app feature and may open them up to an entirely new consumer. -Apple’s new Apple Pay Later platform unlocking interest-free installment payments for all Apple Pay users and how it could take BNPL mainstream. -7-Eleven’s rollout of mobile checkout to 3,000 stores and Sucharita’s suggestions for retailers when dealing with Big Tech in rolling out these initiatives. -Asos opening up Nordstrom to the international market with their new co-owned brands and future partnership. Anne and Sucharita also talk about everything else they’d rather eat before trying Kraft Mac & Cheese Ice Cream, a Sucharita-inspired line of sneakers for Porsche, and what they’d be wearing to an after-party at “Disco Kroger” had it not shut down this past week. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ You can follow Sucharita Kodali here: https://twitter.com/smulpuruThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, and Takeoff Anne Mezzenga and returning guest host Steve Dennis: -Dive into Dollar General’s big announcements they’re getting into healthcare and expanding fresh produce to 10,000+ stores including many in USDA-deemed food deserts. -Tap Steve’s luxury retail experience for his analysis on Bloomingdale’s new off-mall concept, Bloomie’s. -Discuss Brookfield’s and Simon Property Group’s investments in hospitality company C3 which will replace mall food courts with C3's ghost kitchens this year. -Talk John Lewis moving from retailer to real estate mogul with plans to build 10,000 rental homes on their property and above Waitrose Supermarkets -Gush over Glossier’s new $80M investment and plans for global store expansion Steve and Anne wrap up the podcast agreeing on which retailer has the most to gain from selling product live on Love Island and disagreeing on who would win should an epic space battle occur between Branson and Bezos in the coming weeks. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ To learn more about Steve and his Remarkable Retail book and podcast head to https://stevenpdennis.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Ask An Expert Interview, Anne Mezzenga sits down with Yair Holtzer VP of Business Development at Trigo to talk about Artificial Intelligence Computer Vision (AICV). The AICV space is heating up with retailers across the globe piloting checkout-free retail stores of all sizes and in this interview, Anne gets Yair’s expert opinion on how retailers can best approach scaling this technology. Trigo has learned this strategy first hand over the course of the last three years as one of the early AICV companies on the scene conducting live pilots with Tesco, and now Rewe Group out of Germany. Yair elegantly explains why Trigo chose to launch with their European partners, what they’ve learned as they increase store size and add unique item types like self-dispensing beverages, tobacco, and alcohol, and how it’s prepared them as they start to take on the US market in the coming months. For more information on Trigo, head to trigo.tech **Sponsored Content**This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and returning guest host Oliver Banks: -Recap rather muted Prime Day results, how the event compares to Singles Day, and what Amazon can do to keep their holiday hopping. -Laud Nordstrom and Indochino for making one of the smartest partnership moves to bring GenZ and Millennials back to the department store. -Geek out over the expansion of Alibaba’s Store X concept and wonder if Costco will take the hint and get on the in-store tech train. -Contemplate the potential suitors (including Amazon) for Morrisons Supermarkets in the UK and what it could mean for Amazon Fresh UK domination. -Get their 92-year-old grandmothers on board with Marks & Spencer’s new on-demand video experts. They also cover important topics like which 80’s and 90’s product most deserves a reboot and whether Will Smith, one of the backers of the new Target DTC brand, Jinx, skews more rapper or actor. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ To learn more about BrightSign, visit: www.brightsign.biz To join Anne Mezzenga and Oliver Banks at the Retail Transformation Live event, sign up here: https://retailtransformation.live/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

"You know great omnichannel retailing when you don’t see it." Omni Talk’s Chris Walton is joined by Sam’s Club Chief Technology Officer Vinod Bidarkoppa in this special edition of the Omni Talk Ask An Expert Series to share how his team has triumphed during this pandemic year, consistently putting out best-in-class examples of true omnichannel retailing. Vinod was brought on to the Walmart team to lead a “$65 billion dollar startup” also known as Sam’s Club, and in just under two years, has led the warehouse club as they continue to build the “Product” of the Sam’s Club experience. The strategy, as Vinod explains, is not in some kiosk or mobile app, but rather in the utilization of technology that the customer doesn’t even see like optimizing legacy OMS and POS so that you have a single view of your customer and can, in turn, provide a seamless shopping experience for them. Vinod shares what they’ve learned from programs like Sam’s Club Concierge, Scan-and-Go, and Sam’s Club Now and how they're applying that to the fulfillment side of the businesses as they take on their newest Innovation Fulfillment Center project in Paris, California. All this, plus what still lies ahead for Sam's Club this year and we guarantee you’ll want to stay until the end to find out what he has to say.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and guest hosts David Ritter and Mohit Mohal of the Alvarez & Marsal Consumer & Retail Group: -Debate, that’s right, I said debate, the significance of Amazon opening a full-size Amazon Fresh autonomous grocery store. -Discuss the required execution necessary for Lowes Foods office locker delivery to be as successful as Anne wants it to be. -Determine just how much a container ship costs and the strategies expert retail consultants would put into place if they were Home Depot. -Decide if there’s enough traffic to Express, J.Crew, and Urban Outfitters websites to make third-party sellers and customers stay. -Dig Brookfield's move to bring 1,000 gaming rooms to their malls in an attempt to drive more traffic. We also discover how Anne's days working the sweet corn stand relate to Home Depot's supply chain issues and end with unanimous agreement on the greatest Eminem song of all time. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ To learn more about BrightSign, visit: www.brightsign.bizThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Sepideh Burkett knew at an early age that she was ready to take on big things. At 17, she left her family in Dubai with a one-way ticket to the US to start work on her engineering degree. After being "beaten into submission" by calculus, those plans changed and she followed in the family's footsteps and decided to make the pivot to pharmacy school. Now, you're probably thinking, this is a retail podcast, right? Yes. That's what makes Sepideh's story so unique. After years of running the pharmacy and health and wellness business for Walmart, Sepideh took the leap into full-on store operations for the retail giant where she saw many years of success which she attributes to her start in pharmacy thinking of those she served as patients, not just customers. Now Sepideh is at The GIANT Company where she's the Division VP leading stores teams as they get up and out of a challenging pandemic year and on to serving customers with all they've learned in the last 12+ months. Sepideh's story is an inspiring one, especially her final advice for young women entering the retail industry. This podcast is sponsored by Parcel Pending. For more information visit ParcelPending.com Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Anne Mezzenga and guest host Carl Boutet: -Discuss their admiration for Walmart’s newest plan to plus up Walmart+ with free prescriptions for members. -Talk GNC making ultra Ulta moves setting up shop in 4,000+ Walmart stores and on Walmart.com. Remember to scan-and-go that protein, bro! -Discover Carl Boutet’s love of bin shopping for beans, now available at Quicklotz. -Loathe Instagram forcing them to call influencers “creators” and review new plans to pay creators for the goods they review on Reels. -Point out all that’s still ahead for retailers who just figured out how to do online fulfillment in a pandemic as it relates to the Roblox and PacSun partnership. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ To learn more about BrightSign, visit: www.brightsign.biz To get your own copy of The Great Acceleration. The Race to Retail Resilience. By Carl Boutet, visit: https://payhip.com/b/VgdPThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Did you know 58% of consumers never return after making an initial purchase? And that is because loyalty is fast and fleeting, especially in today’s complex and competitive eCommerce environment. Only focusing on a consumer's linear path-to-purchase risks losing sight of all the activity that happens after a purchase is made. The best predictors of what a consumer may do next lie within his or her online activity, not just from search to purchase but also in what happens beyond the purchase as well. In this live recording of our Ask An Expert interview, Omni Talk’s Chris Walton sat down with 1010data’s Vice President of Marketing Frank Riva to understand just how significantly the digital consumer decision journey has changed and why the traditional “path-to-purchase” approach needs to extend beyond the phrase itself and instead address a more complete journey across an entire interconnected and complex system. For the Infinity Loop Visual, head here: https://1010data.com/insights-platform/market-intelligence/retail-brand-intelligence/ecommerce-suite/ If you like what you learn in this interview (and with Prime Day just days away) be sure to check out 1010data’s Prime Day Primer here: https://bit.ly/3iyWHjd Everything you need to know in one report. For more information about 1010data, head to 1010data.com. **Sponsored Content**This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and BrightSign, Chris Walton and Anne Mezzenga: - Discuss what the new Walmart and Gap partnership means for a brand they both love so much (and would come out of retirement for). - Explain why there is so much more nuance to the long-term discussion about Instacart than what the pundits are relaying with all their pithy comments on social media. - Debate whether Sheetz taking Bitcoin is a smart experiment. - Both get resale exasperation talking Etsy and its new Depop acquisition. - And, finally, drop it like the hot they never were, talking about Instagram's new feature that lets you shop exclusive product drops from multiple brands all at once. There's all that, plus they argue invisible art, frightened turtles, and the sorest part of their overworked Crossfit bodies, while turning it up to 11 just for loyal listener Lee Sherwood-Esmond. Because we know she is listening. Thank you to her and to all of you for making Omni Talk a continued success and a reflection of our personalities. To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ To learn more about BrightSign, visit: www.brightsign.bizThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

As NetElixir CEO and Founder Udayan Bose says, Chief Marketing Officers and e-commerce marketing teams have been running on a treadmill at 10 mph since the pandemic began. And, now just when they don't need another wrench thrown into things, iOS updates have eliminated third-party cookies, turning up the heat and forcing them to come up with new ways to attract customers. In fact, according to a NetElixir study, 80% of the brands and retailers they surveyed were so busy trying to stay on top of day-to-day work that they haven’t even started to think about how to restructure their campaigns for the cookie-less world. In this podcast, Anne Mezzenga and Udayan Bose discuss how NetElixir is helping brands and retailers develop solid first-party data collection strategies that leverage NetElixir's proprietary platform. Bose shares how the NetElixir platform takes a different approach, using machine learning to identify, with 65% confidence, customers who will return to your site 2-3 times after their first purchase, and how to create a digital marketing strategy to reach them from the start. Head to NetElixir.com for more information, and if you’re a brand or retailer in that 80% and in need of some fast help, you won’t want to miss NetElixir's FREE Connect The Dots conference on June 10, 2021. Sign up here: https://www.netelixir.com/events/connecting-the-dots-driving-change-through-innovation/?utm_source=website&utm_medium=omnitalk&utm_content=ctd&utm_campaign=CTD_06_2021 *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of the Omni Talk Fast Five, sponsored by the A&M Consumer & Retail Group, Takeoff, and Manhattan Associates, A&M's Kristin Kohler Burrows and Chad Lusk stop by to discuss all the week's top retail news with Chris Walton and Anne Mezzenga. Together they debate: - The likely impacts of Amazon's MGM acquisition. - The first-ever antitrust suit brought against Amazon and why it feels like the Attorney General of Washington, D.C. may have a case. - 10 minute delivery and the new startup, Gorillas, coming to NYC. - Kroger taking Ocado to new heights and where it doesn't have stores in Florida - And, why in the world Wilson Sporting Goods thinks it should open up physical stores. There's all that, plus lake beer, James Bond casting, and one of the toughest put you on the spot questions for first-timer Chad in the history of the show! To learn more about the A&M Consumer & Retail Group, visit: www.alvarezandmarsal.com/industries/retail/retail To learn more about Takeoff, visit: www.takeoff.com/ To read Chris Walton's write up of this week's Manhattan Momentum Connect Conference, click here: https://omnitalk.blog/2021/05/27/momentum-connect-21-why-theres-theres-no-difference-between-purgatory-and-hell-when-talking-cloud-commerce/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

A few years ago, Adam Siegel came to Omni Talk and said he was leaving his position at RILA to found a startup he believed could revolutionize resale by giving brands a new way for their existing customers to resell the products they had previously purchased from them online and in an intuitive way. Intrigued by the simplicity of the idea as Adam described it, Anne and Chris asked that Adam keep in touch, and lo and behold almost two years later that startup, Recurate, has just secured $3.25 million to bring Adam's concept to life. In this podcast, Anne Mezzenga and Chris Walton interview Adam about Recurate, how it enables peer-to-peer resale on brands' own e-commerce sites, and how it plans to help brands form longer-lasting relationships with their customers all the way through discovery, purchase, resale, and repurchase. If you are a brand or retailer contemplating getting into resale, listening to this podcast could be the best move you make all year. *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest Omni Talk Ask An Expert Series interview, Chris Walton speaks with Quorso Founder and CEO Julian Mills about the latest trends in agile store management theory and practice. Agile store management, first introduced to the Omni Talk audience back in the summer of 2020, is the idea that retail operations, particularly at the store level, can be managed similar to how software is created, i.e. with a quick, iterative mindset that is all about coordinated testing and learning to deliver the most meaningful results. Quorso and Julian are leading experts in the field when it comes to adapting this concept to retail, and, in this interview, Chris explores with Julian what the practice of applying this methodology means on the ground for those running retail stores. Together they discuss: - Where the idea of "agile" comes from (minute 3:45) - The right blend of analytics and UX to make it all happen (10:00) - What companies are ready for culturally (13:55) - Why running stores is also an incredibly localized business (20:00) - Why in-stocks may not be a retailer's biggest problem (24:00) - And how small long-tail changes, just like in e-commerce, can add up to huge impacts over time (26:00) Chris also enjoyed the conversation so much that we also plan to have Julian back again in the late summer to talk even more about the next phases of what this trend could look like. Stay tuned! To learn more about Quorso's Agile Store Labs Report, head here: https://quorso.com/agile-stores-lab-report-retails-agile-in-action/ *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy