Omni Talk Retail

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: If The World Really Needs A $5 Per Month GenAI Alexa?For the full episode head here: https://youtu.be/sCbPr56WuxQThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: If Unilever's Taken A Quantum Leap Too Far?For the full episode head here: https://youtu.be/sCbPr56WuxQThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: If They Would Advise Netflix To Build ‘Netflix Houses’ Within Malls?For the full episode head here: https://youtu.be/sCbPr56WuxQThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Kelly Carey and Jeff Dwyer discuss: If Target Is Right To Push Gen AI Into Stores?For the full episode head here: https://youtu.be/sCbPr56WuxQThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this insightful 5-minute segment, Chris Walton and Anne Mezzenga sit down with Chuck Anderson-Weir, Senior Director of Measurement Solutions at Ovative, to discuss the latest EMR (Enterprise Marketing Return) Power Rankings.Link to power rankings: ovative.com/insights/2024-media-power-rankings/Discover the marketing trends that are driving incremental revenue, customer acquisition, and long-term brand equity for retailers.Learn how digital video platforms like CTV and YouTube are rising in the rankings, thanks to their ability to drive in-store traffic and provide full-funnel marketing solutions. Chuck shares examples of retailers like Men's Wearhouse and Torrid, who are leveraging digital video to increase their marketing ROI by up to 20%.Explore the potential of shoppable TV ads, as seen with Amazon Prime Video, and how this technology is catching up to meet consumer engagement preferences. Chuck also predicts that influencer and creator marketing will flip the entire marketing planning cycle on its head by 2025, as retailers become more data-driven and customer-centric.Don't miss out on these valuable insights that could help your retail business stay ahead of the curve in the ever-evolving marketing landscape.#EMRPowerRankings #RetailMarketing #DigitalVideo #InfluencerMarketing #CreatorMarketing #ShoppableTVAds #Ovative #ChrisWalton #AnneMezzenga #RetailIndustryPredictions #2025RetailTrendsMusic by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, A&M’s Kelly Carey and Jeff Dwyer joined Chris and Anne to discuss:Whether Target is making a smart move in rolling out generative AI so quickly across its store base (Source: Target Press Release)What Netflix has to get right for its “Netflix House” concept to work (Source: The Verve)Unilever’s new partnership with Microsoft to expand its use of quantum computing (Consumer Goods Technology)The long-term value and viability of a generative AI Amazon Alexa (Source: Reuters)And we closed with a discussion of whether we should buy or sell Target’s new partnership with Shopify (Source: CNBC)There’s all that, plus Ovative’s Chuck Anderson-Weir stops by to give us 5 Insightful Minutes on his company’s latest Enterprise Marketing Return Power Rankings, along with a lighting round filled with questions about postage stamps, Tom Brady, and spicy romance novels.Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In yet another one of those, "Holy Cow! That is so cool!" episodes of the Omni Talk Retail Technology Spotlight Series, hosts Chris Walton and Anne Mezzenga explore the groundbreaking potential of generative AI in the retail industry. Sravanth Aluru, the Founder and CEO of Avataar, alongside Avataar’s SVP of Creative AI, Jane Rawnsley, share insights on how their cutting-edge technology is radically improving retail product visualization and storytelling.You'll discover how Avataar harnesses the convergence of AI and computer vision to drastically reduce operational costs and time for retailers while enhancing the consumer experience. You'll also learn about the seamless creation of digital assets, from still images to immersive 3D environments, enabling personalized and engaging product exploration.You'll even gain insights into the future of retail, where the lines between physical and digital blur, and how Avataar empowers brands to scale their content creation and meet customers where they are.The top digital marketplaces and brands like Samsung are already leveraging Avataar's capabilities and witnessing impressive ROI and conversion rate uplifts, so whether you're a retail professional, marketer, or simply fascinated by the transformative power of AI, this episode is a must-watch, with immediate real-world application.Join the conversation and immerse yourself in the boundless possibilities that generative AI brings to the world of retail.And, for additional video footage to complement the interview, check out this link that showcases the full power of Avataar on display: youtu.be/c2aaKbUI_Ec#GenerativeAI #RetailTechnology #ProductVisualization #DigitalAssetCreation #ImmersiveExperiences #RetailInnovation #AvatarAI #OmniTalk #Avataar*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: What Retailers Should Do To Capitalize On The Adult Toy TrendFor the full episode head here: https://youtu.be/8N2dDdOJ_5gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: McDonald’s Calling It Quits On Automated Ai Ordering At The Drive Thru . .. For NowFor the full episode head here: https://youtu.be/8N2dDdOJ_5gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Instacart Plugging Retail Media Data Into Youtube ShoppingFor the full episode head here: https://youtu.be/8N2dDdOJ_5gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: TikTok Launching Image Search – Should Google And Amazon Be Scared?For the full episode head here: https://youtu.be/8N2dDdOJ_5gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Outdoor Retailer in Salt Lake City, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Buy ing Or Selling: Kohl’s Return Drop?For the full episode head here: https://youtu.be/8N2dDdOJ_5gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this insightful five minute interview, Rajen Raval, Microsoft's Director of Supply Chain Industry Solutions, discusses how Microsoft's cloud services and AI technologies are transforming supply chain visibility, collaboration, and decision-making.Learn how Microsoft's secure storage, compute power, and applications like Power Platform, Teams, and blockchain enable companies to create a strong data foundation and drive traceability across the value chain.You will also hear about the role of Copilot, an AI-powered personal assistant that contextualizes data from various sources, providing insights and recommending next best actions to streamline supply chain processes.Rajen shares real-life examples of how Copilot helps retail organizations optimize inventory management and facilitate communication between stakeholders, such as retail stores, warehouses, and distribution centers.Music by hooksounds.com*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five news roundup, recorded live from the lovely Marriott in Salt Lake City, and sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed:Whether Kohl’s new return drop is a sign of an ongoing identity crisis within the retailer (Source: Retail Dive)TikTok going after Google (and Amazon before it) with image search (Source: TechCrunch)Instacart plugging into YouTube shopping ads (Source: Grocery Dive)McDonalds calling it quits, for now, on automated order taking at the drive-thru (Source: Restaurant Business)And closed with a story on how adults are buying more toys for themselves than they are for pre-schoolers (Source: Retail Dive)There’s all that, plus Microsoft’s Rajen Raval of Microsoft stops by to give us 5 Insightful Minutes on improving supply chains with AI, and Anne and Chris get absolutely wacky with taxes in honor of Avalara and our upcoming work at the Outdoor Retailer conference.Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Chris Walton and Anne Mezzenga sit down with David Dorf, Global Head of Retail Industry Solutions at AWS, and Filippo Battaini, Research Manager for Retail Insights at IDC, to discuss the most impactful and practical use cases for AI and generative AI in retail.Discover how retailers can leverage AI to drive profitability and ROI through innovative applications in inventory management, demand forecasting, product descriptions, hyper-personalization, and ideation. Learn about the IDC Techscape, a comprehensive framework for evaluating AI use cases in retail, and how it can guide retailers in their AI adoption strategy.David and Filippo share real-world case studies demonstrating the transformative power of AI in improving customer experience, enhancing employee efficiency, and streamlining omnichannel operations. They also discuss the organizational changes required for successful AI implementation and offer practical advice for retailers looking to embark on their AI journey.This podcast is packed with valuable insights to help you navigate the rapidly evolving landscape of AI in retail.#AIinRetail #GenerativeAI #RetailTechnology #ROI #InventoryManagement #DemandForecasting #Hyperpersonalization #Ideation #RetailMedia #IDCTechscape #AWS #RetailInnovationMusic by hooksounds.com*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this mind-blowing interview, Sabesan Sithamparanathan, the founder and president of PervasID, shares groundbreaking insights on how new breakthroughs in RFID technology (that are already being implemented at a major global apparel retailer) will soon radically change the retail landscape.Learn how PervasID’s cutting-edge RFID solution, powered by AI and machine learning, empowers retailers to optimize omnichannel operations, reduce shrink, and enhance loss prevention strategies. Sabesan also discusses the wide-ranging applications of RFID technology beyond retail, including healthcare, aerospace, and supply chain management.Key topics covered include:What it takes to achieve 99%+ stock accuracy and real-time inventory visibilityHow RFID can enhance your click and collect and omnichannel capabilitiesHow real-time data can reduce shrink and improve loss preventionThe future of RFID technology in retail and beyondThis podcast is already one of Chris and Anne’s favorites of 2024. Don’t miss this opportunity to learn from a true expert in the field and discover how RFID technology is still evolving to upend the industry.Music by hooksounds.com*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Buying Or Selling: Starbucks Studio?For the full episode head here: https://youtu.be/DHHDZtEQB3MThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Ikea Staffing Employees Within RobloxFor the full episode head here: https://youtu.be/DHHDZtEQB3MThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: What We Can Learn From Tesco’s Online MarketplaceFor the full episode head here: https://youtu.be/DHHDZtEQB3MThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If Body Cameras Keep Store Employees Safer?For the full episode head here: https://youtu.be/DHHDZtEQB3MThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from CommerceNext in NYC, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart Rolling Out Vusion ESLs To Half The ChainFor the full episode head here: https://youtu.be/DHHDZtEQB3MThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview from the Mirakl Summit, Adrien Nussenbaum, CEO and co-founder of Mirakl, shares his insights on the evolving landscape of marketplaces and how they are transforming the retail industry. Discover how the marketplace model, popularized by Amazon, is now being adopted by retailers worldwide to drive increased revenue, inventory efficiency, and high profit margins.Adrien discusses the critical role of AI in shaping personalized customer experiences and how marketplaces provide the necessary data to fuel these strategies. Learn about the importance of differentiation in a crowded marketplace ecosystem and how Mirakl's platform enables retailers to stand out.The conversation also delves into the growing significance of retail media and its symbiotic relationship with marketplaces. Adrien explains how Mirakl's innovative approach to retail media benefits both retailers and suppliers, creating a flywheel effect that drives advertising ROI.Looking ahead, Adrien shares his vision for the future of marketplaces, including the impact of AI-powered catalog ingestion, unique customer displays, and the evolution of the backend engine. Don't miss this opportunity to gain valuable insights from a true marketplace visionary.#MiraklCEO #MarketplaceModel #AmazonCompetition #RetailerSolutions #AIinRetail #PersonalizedCustomerExperience #RetailMedia #AdvertisingROI #BackendEngine #MiraklSummit*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Monil Kothari, President at House of Brilliance and third-generation jeweler, shares his expertise on navigating the world of fine jewelry marketplaces. Discover the importance of a multi-channel approach and e-commerce diversification for reaching affluent customers and driving high-value online sales.Learn about the onboarding process with the Mirakl platform and how its hands-on support and standardized system streamline the experience for sellers. Monil emphasizes the significance of return policies in building customer confidence and the role of retailer trust and domain authority in fostering successful partnerships.From product variety to win-win collaborations, this video offers valuable insights for jewelry brands looking to excel in the online marketplace landscape. Don't miss out on these key strategies for mastering fine jewelry marketplaces and achieving multi-channel success.#FineJewelryMarketplaces #MultiChannelApproach #EcommerceDiversification #OnboardingProcess #MiraklPlatform #SellerPerspective #HighValueOnlineSales #RetailTrust #AffluentCustomers #WinWinPartnerships*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this engaging discussion from the Mirakl Go Beyond Summit, Tzipi Avioz, GM for APAC and Global Delivery at Mirakl, and Mario Muñoz, Marketplace Director at Liverpool, share their experiences and insights on the transformative power of marketplaces in the e-commerce landscape. Discover how marketplaces enable retailers to achieve unprecedented growth, streamline operations, and venture into unexpected categories.Learn about the key considerations for retailers when implementing a marketplace strategy, including brand value, customer promise, and the importance of strategic seller recruitment and product selection. Mario shares a fascinating case study of Liverpool's success in becoming the largest distributor of tires through their marketplace, showcasing the potential for expanding into new categories.Tzipi highlights the critical role of data insights, AI, and retail media in driving innovation and helping retailers stay at the forefront of the ever-evolving e-commerce industry. The discussion also delves into the challenges and opportunities surrounding quality standardization and seller onboarding, emphasizing the importance of maintaining a consistent customer experience while rapidly expanding the product catalog.Whether you're a retail executive, e-commerce professional, or entrepreneur, this video offers valuable insights and practical advice for leveraging the power of marketplaces to achieve growth, innovation, and success in the digital age.#MiraklMarketplace #EcommerceGrowth #RetailInnovation #DropShip #Multichannel #RetailMedia #QualityStandardization #SellerOnboarding #CatalogExpansion #customerexperience *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Tom McFadyen, CEO of McFadyen Digital and author of "Marketplace Monetization" and "Marketplace Best Practices," shares his extensive expertise on the transformative power of marketplaces live from the Mirakl Summit. Learn about the asset-light model of marketplaces, the importance of developing a comprehensive marketplace strategy, and the benefits of selling on established marketplaces. Tom also discusses key topics such as brand protection, marketplace differentiation, and the evolving landscape of marketplace monetization.Explore the cutting-edge features and capabilities offered by Mirakl, including retail media networks, fintech solutions, and AI-powered tools that enable businesses to go beyond the traditional marketplace model. Gain valuable insights into the marketplace maturity model and the multiple monetization opportunities available, from data insights to advertising platforms.Whether you're an e-commerce professional, a business leader, or an entrepreneur, this video is packed with actionable advice and strategic insights to help you unlock the full potential of marketplaces. Don't miss out on this opportunity to learn from one of the industry's foremost experts and take your business to the next level.#MarketplaceMonetization #MarketplaceBestPractices #BusinessTransformation #EcommerceSolutions #RevenueGrowth #Profitability #MarketplaceStrategy #RetailMediaNetwork #Fintech #aicapabilities *Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this insightful interview from the Mirakl Go Beyond Summit, Eskander Matta, President of Tasharina Corporation, shares his company's experience navigating the complex world of online marketplaces. With a diverse catalog of over 500,000 SKUs spanning multiple continents, Eskander reveals the challenges and triumphs of marketplace selling.Discover the intricacies of the onboarding process, SKU management, and content optimization across various marketplaces. Learn how Tasharina Corporation leverages Mirakl Connect for seller-marketplace matchmaking and how diversification helps mitigate risks associated with overreliance on a single channel like Amazon.Eskander also shares his company's success story of entering the Australian market through a serendipitous match on Mirakl Connect and how AI-powered solutions can streamline the process of meeting unique retailer requirements. Gain valuable insights into the benefits of multi-continent selling and the importance of a diversification strategy in today's competitive e-commerce landscape.Whether you're a seasoned seller looking to expand your reach or a newcomer to online marketplaces, this video offers a wealth of knowledge and practical advice to help you go beyond your current limits and achieve global success.#OnlineMarketplaces #SellerExperience #OnboardingProcess #SKUManagement #AmazonAlternatives #DiversificationStrategy #MiraklConnect #InternationalExpansion #AustraliaMarketEntry #MultiContinentSellingSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview from the Mirakl Summit, Josh Janos, VP of Marketplaces at Macy's, shares his expertise on building a successful curated marketplace. Discover how Macy's is leveraging the Mirakl platform to expand product assortment, meet customer demand, and enhance the overall brand experience.Learn about the importance of retail partnerships, the advantages of Mirakl's extensive seller network, and how Macy's is entering new categories like consumer electronics and video game consoles through its marketplace. Josh also discusses the critical role of seller onboarding, marketplace expertise, and addressing operational issues in creating a seamless experience for customers.Whether you're a retailer looking to launch a curated marketplace or a brand aiming to expand your reach through online platforms, this video offers valuable insights into the strategy behind Macy's successful marketplace initiative. Don't miss out on these key takeaways for building a thriving curated marketplace that meets customer needs and strengthens your brand.#MacysMarketplace #CuratedMarketplace #ExpandingProductAssortment #RetailPartnerships #MiraklPlatform #SellerNetwork #BrandExperience #ConsumerElectronics #CustomerDemand #MarketplaceExpertise*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Mirakl Summit in NYC, Molly Hop, EVP Market at Havas Media Network, shares her expertise on navigating the world of retail media networks and e-commerce advertising. Discover key strategies for optimizing your paid media spend, leveraging first-party data, and enhancing customer experience across retail marketplaces.Learn how to strike the right balance between endemic and non-endemic advertising, align your KPIs, and drive incremental growth for your brand. Molly emphasizes the importance of agency partnerships and finding the sweet spot between short-term and long-term strategies to maximize your success in the rapidly evolving retail media landscape.Whether you're a brand looking to boost your relevance or a retailer aiming to create a winning retail media network, this video is packed with actionable insights to help you stay ahead of the curve. Don't miss out on these tips for mastering retail media networks and elevating your e-commerce advertising performance.#RetailMediaNetworks #EcommerceAdvertising #RetailMarketplaces #FirstPartyData #CustomerExperience #MiraklSummit*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from CommerceNext 2024, Payman Nejati, co-founder and CEO of Ownit AI, shares groundbreaking insights on how his company is transforming the e-commerce landscape with AI-powered overviews and search optimization. With a background spanning 21 years in e-commerce and multiple successful startups, Payman brings a wealth of expertise to the table.Discover how Ownit AI's innovative technology, similar to Google's recently announced AI overviews, helps retailers like Ulta Beauty provide context-driven product recommendations, improve conversion rates, and achieve free customer acquisition through SEO. Payman discusses the importance of answering consumer questions throughout the shopping journey and how this approach can help brands and retailers thrive in an era of voice search and AI assistants like Amazon's Alexa and Apple's Siri.Learn about Ownit AI's user-friendly onboarding process, the company's commitment to partnering with forward-thinking retailers, and their plans for continued innovation in the rapidly evolving world of e-commerce and artificial intelligence.Sponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Noam Paransky, Chief Omni and Innovation Officer at Tapestry, shares insights on the company's digital transformation journey and the evolving role of omnichannel in luxury retail. With an extensive background in consulting at Kurt Salmon Associates (now part of Accenture Strategy), AlixPartners, and Gap Inc., Noam brings a wealth of experience to his current position.Noam discusses the importance of creating unified platforms across Tapestry's family of brands, including Coach, while also tailoring omnichannel initiatives to each brand's unique needs. He emphasizes the significance of empowering store associates and adapting digital strategies to enhance the human touch in retail.Discover how Tapestry is leveraging generative AI to improve customer service, synthesize field feedback through the innovative "Tell Rexy" program, and create more engaging shopping experiences during the holiday season and beyond.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Jill Pavlovich, SVP of Digital Shopping Experiences at Albertsons, shares insights on the company's digital transformation journey from a traditional brick and mortar grocery store to an omnichannel retailer. With a background in fashion merchandising and experience at Wayfair, Jill brings a unique perspective to the grocery industry.Jill discusses the challenges and opportunities of reducing customers' cognitive load when it comes to meal planning and grocery shopping. She highlights Albertsons' innovative shoppable recipes feature, which offers over 9,000 proprietary recipes created by in-house dietitians and chefs, tailored to customers' dietary preferences and household sizes.Discover how Albertsons is leveraging digital engagement, retail media, and customer insights to cater to the evolving needs of consumers, including the upcoming Gen Z shoppers, in this engaging conversation.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Ownit AI Podcast Studio at Commerce Next 2024, Chris Hansen, VP of Digital Product at Sally Beauty, shares insights on the company's approach to strategic personalization and digital transformation. With over 20 years of experience in digital and e-commerce across various industries, Chris discusses the challenges and opportunities of catering to both B2B and B2C audiences in the hair and beauty sector.Chris emphasizes the importance of speed to market, a test and learn methodology, and leveraging AI and generative AI to create dynamic, personalized experiences for Sally Beauty's diverse customer base. He also touches on the role of social media in driving conversion and frequency, and the challenges of integrating best practices in a predominantly brick and mortar business.Discover how Sally Beauty is navigating the digital landscape and harnessing the power of personalization to drive growth and customer engagement in this engaging conversation.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Ownit AI Studio at CommerceNext 2024, Rick Lockton, SVP of Digital at Tractor Supply Company, shares insights on navigating the challenges and opportunities of omnichannel retail. With a background in merchandising and over a decade of experience in digital product management, Rick discusses the importance of organizational design, incentives, and collaboration between digital and store teams.Rick shares his priorities for Tractor Supply, including improving site conversion, leveraging AI in marketing, and building a CDP to better understand and engage customers. He also touches on the value of adopting agile methodology and a product mindset in key areas of the business, such as e-commerce and merchandising.Discover how Tractor Supply is driving digital transformation and omnichannel success by staying close to customers, integrating store and digital experiences, and embracing new retail technologies in this engaging conversation.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Ownit AI Podcast Studio at CommerceNext 2024, Amber Turley, VP of Omni Convenience and Commerce Partnerships at Sephora and an OmniStar Award recipient, shares insights on the beauty retailer's approach to delivering convenience and personalization across multiple channels. Amber discusses the various ways Sephora offers convenience to its customers, including same day delivery, buy online pickup in store (BOPIS), curbside pickup, auto-replenishment subscriptions, and partnerships with on-demand marketplaces like Instacart and DoorDash.Amber emphasizes the importance of inventory management and cross-functional collaboration in ensuring a seamless customer experience. She also touches on the role of personalization in Sephora's CRM journey and the integration of omnichannel convenience options throughout the shopping experience.Discover how Sephora is setting the standard for omnichannel retail and learn about the key factors driving their success in this engaging conversation.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Ownit AI booth at CommerceNext 2024, Mara Sirhal, Chief Merchant and Brand Officer at Saks OFF 5TH, shares insights on the power of off-price luxury and how the company delivers attainable aspiration to its customers. With a career spanning nearly two decades at Macy's and Bed Bath & Beyond, Mara discusses the importance of vulnerability and being "selfish" in driving one's career forward.Mara emphasizes the emotional experience that Saks OFF 5TH provides, offering incredible deals on aspirational brands, especially during times of macroeconomic pressure. She also touches on the value of staying curious about new retail technologies and building relationships in the industry.Discover how Saks OFF 5TH is navigating the evolving retail landscape and delivering value to its customers in this engaging conversation.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five news roundup, recorded live from CommerceNext 2024, and sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed:Walmart rolling out electronic shelf labels to nearly half its U.S. stores (Source: Retail Dive)TJX asking its sales associates to wear body cameras (Source: CNN)Tesco building its own third-party digital marketplace (Source: Retail Gazette)IKEA hiring employees to work inside of Roblox (Source: Marketing Dive)And closed with a look at Starbucks’ decision to open its own in-house production studio (Source: Adweek)There’s all that, plus Capri Suns, Dr. Pepper, and some really spicy enchiladas.Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Latest Earnings Are The Canary In The Kohl’s Mine?For the full episode head here: https://youtu.be/VZN770YxL6gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart Realm?For the full episode head here: https://youtu.be/VZN770YxL6gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Takeoff Chapter 11 News Is The End Of Automated Microfulfillment?For the full episode head here: https://youtu.be/VZN770YxL6gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: How They'll Have What Abercrombie Is HavingFor the full episode head here: https://youtu.be/VZN770YxL6gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Adding Grubhub To Amazon PrimeFor the full episode head here: https://youtu.be/VZN770YxL6gThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Live from the Shoptalk Europe stage, Omni Talk's Chris Walton and Anne Mezzenga recap the key takeaways from all three days of the conference with Shoptalk's very own Ben Miller and Zahra Mohamed, all in rapid fire style, and allocating no more than 4 minutes per topic!Highlights include:The overall state of European RetailHow real is the concept of "Unified Commerce"Is AI overhyped? Underhyped? Or properly hyped?The power of brandRetail Media -- is it all it's cracked up to be?And, of course, our biggest surprises from the conference and much, much more!Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Ownit AI, Avalara, Mirakl, and Sezzle, Chris and Anne discussed:Amazon adding Grubhub food delivery for free to Amazon Prime (Source: Verge)Abercrombie & Fitch’s first billion dollar Q1 (Source: Retail Dive)Takeoff Technologies filing for Chapter 11 bankruptcy (Source: Grocery Dive)Walmart’s “trippy” new online storefront, Walmart Realm (Source: Fast Company)And closed with a look at Kohl’s disastrous earnings report (Source: Reuters)There’s all that, plus this month’s OmniStar (congrats Burlington’s Connie Droge), how to best take care of bald scalps, Prince, and whether an AI digital twin of Chris would actually enhance Anne’s work life.Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio from Shoptalk Europe, Caroline Welsh, Customer Digital and Trading Board Director at Brico Dépôt (part of the Kingfisher Group), shares insights on the company's remarkable journey in launching an e-commerce website in just eight days and a marketplace in three months during the COVID-19 pandemic. Caroline also discusses her role in overseeing merchandising, advertising, loyalty, pricing, and customer data to create exceptional omnichannel experiences.Discover how Brico Dépôt stays true to its purpose while expanding its assortment, leveraging store colleagues' expertise, and fostering partnerships. Caroline also emphasizes the importance of clearly defining the MVP to move quickly and efficiently.Looking ahead, Caroline highlights the critical need for attracting future trade professionals and increasing female representation in the home improvement industry. She also touches on the importance of sustainability and how Kingfisher Group is supporting apprenticeships to build a strong workforce.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Dr. Jan Philippe Wintjes, Executive Vice President Global Omnichannel, Hugo Boss, shares insights on the company's approach to omnichannel retail, digital product discovery, and exploring new frontiers like Web 3 and the metaverse. With over 20 years of experience in the fashion industry, JP oversees a wide range of responsibilities, including retail, e-commerce, app development, loyalty programs, customer relationship management, and merchandising.JP discusses the importance of creating engaging and exciting customer journeys across various touchpoints, from retail stores to online platforms. He emphasizes the role of digital product discovery in promoting brands through social media, live shopping, and 360-degree product visualization.Discover how Hugo Boss is leveraging innovative technologies like AI and logistics to enhance operational efficiency and profitability while maintaining an entrepreneurial mindset to test and learn new concepts, such as their successful Roblox collaboration.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview from the Walmart Commerce Technologies Studio at Shoptalk Europe, Bruno Mourão, Head of Ecosystem at Sonae MC, shares insights on the company's approach to omnichannel retail, partnerships, and meeting customer expectations. Sonae MC, a leading Portuguese grocery retailer with a strong presence in both physical stores and e-commerce, is focusing on expanding its ecosystem beyond grocery to include food, health and wellness, loyalty, medical services, and marketplaces.Bruno discusses the company's journey from hypermarkets to supermarkets, convenience stores, and franchising models, as well as its efforts to consolidate omnichannel services like click and collect, curbside pickup, and quick commerce. He also touches on the growing importance of retail media and the need for consistency in delivering on customer promises.Discover how Sonae MC is navigating the evolving retail landscape and fostering partnerships with brands and local businesses to better serve Portuguese consumers in this engaging conversation.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Baltazar Ozonek, VP of AI & Innovation at Pandora, the world's largest jewelry company, shares insights on unlocking the value of data and AI in an omnichannel retail environment. With a focus on customer experience and brand alignment, Baltazar discusses the importance of data quality, AI deployment, and personalization across all channels.Discover how Pandora is navigating the challenges of legacy tech and leveraging its vertically integrated supply chain as a competitive advantage. Baltazar also delves into the critical components of successful AI implementation, including data requirements, tech requirements, and people capabilities.Learn about the significance of measuring incremental gains, avoiding diminishing returns, and ensuring true revenue uplift when deploying AI solutions. Baltazar emphasizes the need for a pragmatic approach that balances commercial opportunity with the complexity of AI models.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Sanjeeth Cherian, Head of Product Strategy and Business Operations at Walmart Commerce Technologies, shares insights on the company's journey to offer innovative retail technology solutions to retailers worldwide. As part of the founding team, Sanjeeth discusses the challenges and opportunities of building a SaaS platform that leverages Walmart's extensive experience in e-commerce, store operations, and supply chain. Sanjeeth highlights the importance of customer feedback in shaping product development and the key benefits of their offerings, such as route optimization, which addresses supply chain disruption, cost reduction, and carbon footprint reduction while providing flexibility to retailers.Discover how Walmart Commerce Technologies is positioning itself within the retail tech ecosystem and driving digital transformation through a platform play approach in this engaging conversation.Sponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Walmart Commerce Technologies Podcast Studio from Shoptalk Europe 2024, Nikki Sale, Chief Digital Commerce Director at Diageo, shares insights on the company's digital transformation journey and omnichannel retail strategies. Diageo, known for iconic brands like Johnnie Walker, Baileys, and Guinness, is focusing on creating personalized and seamless consumer experiences across both physical stores and online platforms.Nikki discusses the importance of breaking down organizational silos and achieving alignment to effectively deliver omnichannel experiences. She also shares examples of innovative digital tools, such as "What's Your Whiskey," which utilizes flavor print technology to help consumers discover their preferred whiskey tastes.Discover how Diageo is leveraging digital tools and strategies to drive personalization and enhance the customer journey in this engaging conversation.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview recorded live from the Walmart Commerce Technologies studio at Shoptalk Europe, Arianne Parisi, Chief Digital Officer at JD Sports, discusses the company's retail transformation journey and omnichannel commerce strategy. As a leading sports fashion retailer, JD Sports is focusing on putting the customer at the center of their operations while expanding their presence in the US market.Parisi shares insights on overcoming legacy systems, achieving cross-channel consistency, and meeting evolving consumer expectations. She emphasizes the importance of building brand awareness and redefining success metrics in the age of omnichannel retail.Discover how JD Sports is navigating the challenges of digital leadership and driving retail innovation in this engaging conversation.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy