Omni Talk Retail

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: Which Retailers Would Benefit From Shein’s New “Supply Chain As A Service?”For the full episode head here: https://youtu.be/17eGHgSsPSAThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: What It Means For Nike As They Go Back To The Well On WholesalingFor the full episode head here: https://youtu.be/17eGHgSsPSAThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: If Walmart Is Adding Self-Checkout Perks To The Growing List Of Walmart + Benefits?For the full episode head here: https://youtu.be/17eGHgSsPSAThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW, and Sezzle, Chris Walton, Anne Mezzenga, and guest hosts from the Alvarez & Marsal Consumer and Retail Group Benjamin Lowden and Abhinav Chandra discussed: How Scared Google And Amazon Should Be About Tiktok Search CommissionsFor the full episode head here: https://youtu.be/17eGHgSsPSAThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

SPS Commerce's Nick Schwalbach and Brandon Pierre dive deep into the critical importance of item data accuracy for retailers and brands in today's fast-paced, omnichannel landscape. Discover how gaps in item information can lead to supply chain inefficiencies, missed sales opportunities, and poor customer experiences.Schwalbach and Pierre discuss the challenges retailers face when relying on manual processes and disparate systems like Excel and EDI for managing item data. They emphasize the need for effective vendor collaboration and the adoption of standardized data pools such as GDSN and GS1 to streamline data exchange and ensure consistency across channels.Learn how retailers can tackle specific business problems, such as optimizing freight and reducing dimensional weight charges, by focusing on critical item attributes. The duo also shares best practices for seamless new item setup and the importance of aligning e-commerce and in-store experiences through accurate and complete item data.As consumer demands evolve and government regulations like ESG, FISMA, and traceability requirements come into play, having a solid foundation of item data becomes increasingly crucial. Schwalbach and Pierre offer actionable advice for retailers and brands looking to embark on their item data accuracy journey and position themselves for success in the ever-changing retail landscape.#SPSCommerce #NickSchwalbach #BrandonPierre #ItemDataAccuracy #OmniTalkRetail #Retailers #Brands #ItemInformation #PIMs #EDI #SupplyChain #Excel #ManualProcesses #VendorCollaboration #DataPools #GDSN #ExtendedAttributes #GS1 #SupplierLanguage #RetailLanguage #DataGaps #BusinessProblems #DimensionalAttributes #FreightOptimization #NewItemSetup #Ecommerce #Omnichannel #InStoreDigitalSignage #DataJourney #GovernmentRegulations #ESG #FISMA #Traceability #ConsumerDemands #Sustainability #LinkedInThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, A&M’s Abhinav Chandra and Ben Lowden joined Chris and Anne to discuss:TikTok paying creators commissions based on how well their content shows up in search (Source: The Verge)The serendipitous position Walmart+ affords Walmart in regards to self-checkout (Source: Supermarket News)Nike’s refocus on wholesale (Source: Retail Dive)Shein introducing its “Supply Chain as a Service” offering to U.S. retailers (Source: WSJ)And closed with an examination of what Amazon same-day pharmacy delivery means for CVS and Walgreens (Source: CNBC)There’s all that, plus some pub for our soon to be released podcast with Aldi’s VP of National Real Estate that Chris and Anne recorded live at RetailSpaces, college courses on Metallica, and just how much Ben was a true Dungeon & Dragons fan in his youth.P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FASTFIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use FAST FIVE.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on FeedspotMusic by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Dollar General & Target Cutting Back Self-checkoutFor the full episode head here: https://youtu.be/rHpWvSWuZIsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: If Simon Is Building The Mall Of The Future?For the full episode head here: https://youtu.be/rHpWvSWuZIsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Walmart’s Route Optimization SaaS PlayFor the full episode head here: https://youtu.be/rHpWvSWuZIsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Target Going Wholesale With Cat & JackFor the full episode head here: https://youtu.be/rHpWvSWuZIsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from the Shoptalk TV Studio sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Macy’s Bold New ChapterFor the full episode head here: https://youtu.be/rHpWvSWuZIsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five retail news roundup, recorded live from Shoptalk in Las Vegas, and sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed:Macy's launching their "Bold New Chapter" strategy (Source: Retail Dive)Target going wholesale with their Cat & Jack line at Hudson's Bay (Source: Retail Dive)Walmart launching another SaaS play for retailers, "Route Optimization" (Source: Investing.com)Whether or not Simon's Southdale Mall is the truly the "Mall of the Future" (Source: Wall Street Journal)And closed with Dollar General and Target cutting back self-checkout (Source: PYMNTS.com and Axios)There’s all that, plus the condiments we can't live without, the best Grey's Anatomy category, and what Chris's best birthday party memory is.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P. S. Also, be sure to check out our #1 podcast ranking in all of retail on FeedspotMusic by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Join the Omni Talk Retail crew as they dive deep into key takeaways from the retail industry's premier event. Alongside Shoptalk's very own Head of Content for the U.S., Joe Laszlo, VP of Original Content and Strategy, Ben Miller, and Content Director, Alexa Tietjen, Chris Walton and Anne Mezzenga unpack the hottest topics from on and off the conference floor.From the intersection of GenAI to the evolution of Unified Commerce and beyond, no stone is left unturned. Whether you experienced the event firsthand or followed Omni Talk's coverage from home, this podcast is your ultimate guide to all things Shoptalk.Don't miss out on the Shoptalk goods you need to know – only on this podcast!This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview at Shoptalk 2024, Alicia LeBeouf, Head of Industry for Retail and E-commerce at Meta, dives deep into how the social media giant is helping retailers and brands drive growth through advertising, innovative features like Reels, and the evolving landscape of retail media networks.Discover how Meta proves the "halo effect" of ads on its platform, with 82% driving in store outcomes. LeBeouf shares insights on Meta's unified commerce solutions, which combine retailers' first-party data with Meta's extensive user base across Instagram, Facebook, and WhatsApp, to create powerful advertising opportunities.Learn about cutting-edge tools like Advantage Plus catalog ads with omni-product level reporting, designed to help retail media networks and brands reach targeted audiences and boost conversions. ALeBeouf also emphasizes the significance of short-form video content, particularly Reels, which garner a staggering 3.5 billion daily views, in capturing attention and delivering results.Looking to the future, LeBeouf predicts closer integration between marketing, merchandising, and retail media network teams, as well as potential consolidation among third-party retail media networks. She discusses the evolving cost structures and benefits for retailers managing these platforms in-house.#Meta #RetailGrowth #SocialAdvertising #Reels #RetailMediaNetworks #UnifiedCommerce #FirstPartyData #AdvantgePlusCatalogAds #OmniProductLevelReporting #ShortFormVideo #Audiences #Conversions #MarketingIntegration #MerchandisingIntegration #ThirdPartyConsolidation #CostStructures #InhouseManagement*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Omni Talk Retail interview, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Christine Rupp, Chief Customer Officer at Victoria's Secret, at Shoptalk 2023. Rupp shares insights from her 30+ years of retail experience, spanning physical stores, e-commerce giants like Amazon, and her current role at Victoria's Secret.Discover how Victoria's Secret is revolutionizing the customer experience with innovative initiatives like home try-on subscription boxes, which allow customers to sample products, provide preferences, and enjoy a personalized, convenient shopping experience from the comfort of their homes.Rupp also delves into the cutting-edge technology being implemented in Victoria's Secret stores, such as RFID-enabled fitting room tech that provides product information, recommendations, and valuable customer data. She discusses the importance of digital convenience, new payment options, and same-day delivery in enhancing the customer journey.The conversation also explores the potential of generative AI in empowering store associates with instant access to information on bra sizing, sister sizes, store policies, and more, ultimately improving the customer experience.Rupp emphasizes the importance of creating seamless omnichannel experiences, streamlining processes like returns and shipping, and maintaining a focus on saving customers time, which has been a guiding principle throughout her career.#ChristineRupp #VictoriasSecret #ChiefCustomerOfficer #HomeTryOn #SubscriptionBoxes #CustomerPreferences #FittingRoomTechnology #RFID #ProductInformation #CustomerData #DigitalConvenience #PaymentOptions #SameDayDelivery #AssociateSupport #GenerativeAI #BraSizing #SisterSizes #StorePolicies #OmnichannelExperiences #Returns #Shipping #SavingTime #Shoptalk #OmniTalkRetail #MetaThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview from Shoptalk 2024, sponsored by Meta, Rina Hurst, VP of Walmart GoLocal, sits down with Chris Walton and Anne Mezzenga of Omni Talk Retail to discuss how Walmart is revolutionizing last mile delivery for retailers of all sizes. Hurst shares insights on GoLocal's white label delivery service, which leverages Walmart's extensive delivery network and expertise to serve clients across 10 retail verticals, including home improvement giant Home Depot.Discover how GoLocal prioritizes delivery quality and cost, boasting a 98% on-time delivery rate for same-day deliveries and a 20% year-over-year reduction in delivery costs. Hurst emphasizes the importance of a customer-centric, defect-free culture and explains how GoLocal's tech-powered model enables seamless integration and rapid expansion of delivery capabilities for retail partners.Looking ahead, Hurst discusses GoLocal's focus on growth, attracting new retail partners, and expanding next-day delivery offerings. She also teases the potential for leveraging Walmart's extensive supply chain capabilities to further enhance GoLocal's services.Finally, Hurst reflects on her first five months at Walmart, praising the company's humble, problem-solving culture and the dedication of her team in building GoLocal from the ground up.#RinaHurst #WalmartGoLocal #VP #LastMileDelivery #WhiteLabelDelivery #RetailVerticals #HomeDepot #Shipt #DeliveryQuality #DefectFreeCulture #DeliveryCost #CustomerCentric #Growth #TechPoweredModel #NextDayDelivery #SupplyChainCapabilities #RetailPartners #HumbleCulture #ProblemSolving #Shoptalk2024 #OmniTalkRetail #MetaThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive Omni Talk interview from Shoptalk, sponsored by Meta, Chris Walton and Anne Mezzenga sit down with Jon Alferness, Walmart's Executive Vice President and Chief Product Officer. Alferness shares insights on his role overseeing a wide range of areas, including e-commerce, associate tools, merchant tools, financial services, and health and wellness.Discover how Walmart is leveraging data and AI to create seamless customer journeys and empower associates through initiatives like me@walmart, a unified platform consolidating various tools and technologies. Alferness discusses the impact of AR technology on inventory visibility and the role of generative AI in processing associate feedback and enhancing search experiences.Learn about Walmart's approach to product management, prioritization, and ROI, as Alferness emphasizes the importance of cross-functional collaboration between engineering, design, and business teams. He also shares his thoughts on the hype surrounding generative AI and its potential to revolutionize the retail industry.Alferness concludes by outlining Walmart's priorities for 2024, including the expansion of AI-powered search capabilities, improved product detail pages, and the development of "next best action" recommendations for associates.#JonAlferness #Walmart #ChiefProductOfficer #Shoptalk #MetaOmniTalk #Ecommerce #AssociateTools #MerchantTools #FinancialServices #HealthAndWellness #CustomerJourneys #ProductManagement #Engineering #Design #Prioritization #Data #ROI #Me@Walmart #ARTechnology #InventoryVisibility #GenerativeAI #AssociateFeedback #SearchExperience #ProductDetailPages #NextBestAction #CESThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview from Shoptalk 2024, from the Meta podcast studio,, Lisa Roath, Chief Marketing Officer at Target, shares insights on her impressive 18-year career journey, spanning merchandising, operations, pricing, and promotions. Roath discusses Target's latest initiative, Target Circle 360, and how it's revolutionizing the company's loyalty program.Discover how Target Circle, the company's free loyalty program, now offers personalized deals, rewards, and automatic savings at checkout, eliminating friction for guests. Learn about the Target Circle Card (formerly RedCard), which provides 5% off purchases and free shipping, and the new paid membership tier, Target Circle 360, powered by Shipt, which offers same-day delivery in as little as one hour.Roath also delves into Target's strategy for the future, including the company's aim to be America's favorite discovery destination, the intersection of digital, physical, and social media, and the concept of "micro joy." She shares her thoughts on the evolving roles of merchandising and marketing in supporting retail media networks and the exciting potential of generative AI and its specific use cases in retail.Don't miss this opportunity to gain valuable insights from one of the industry's top marketing leaders as she discusses Target's brand refresh, the power of networking, and the future of loyalty in retail.#LisaRoath #Target #ChiefMarketingOfficer #Career #Merchandising #Operations #Pricing #Promotions #Shoptalk2024 #TargetCircle360 #TargetCircle #FreeLoyaltyProgram #PersonalizedDeals #Rewards #AutomaticSavings #Checkout #TargetCircleCard #RedCard #5%Off #FreeShipping #PaidMembership #Same-dayDelivery #Shipt #RetailMediaNetworks #BrandRefresh #MicroJoy #DiscoveryDestination #SocialMedia #GenerativeAI #UseCases #NetworkingThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive Omni Talk interview from Shoptalk 2023, sponsored by Meta, Kathryn Mazza, the newly-appointed SVP of Red Media at Hy-Vee, shares her insights on the rapidly-evolving world of retail media networks. With an impressive 18-year career at Dick's Sporting Goods, where she launched and scaled their retail media network, Mazza brings a wealth of experience to her new role at Hy-Vee.Discover how Hy-Vee's Red Media stands out in the competitive landscape, leveraging the company's diverse portfolio across grocery, banking, pharmacy, construction, and distribution to offer unique opportunities for advertisers. Mazza emphasizes the importance of building strong relationships with CPG brands and delivering best-in-class customer service and white glove support.Learn about Red Media's focus on innovation, including their impressive network of 10,000 high-impact digital screens and in-store audio advertising capabilities. Mazza also discusses the significance of establishing industry-wide reporting standards, championed by the IAB, to help advertisers compare performance and optimize their ad spend across various retail media networks.With Mazza at the helm, Hy-Vee's Red Media is poised to elevate the retail media experience for advertisers, driving growth and setting new standards in the industry.#KatherineMaza #SVPRedMedia #HyVee #RetailMediaNetwork #HyVeePortfolio #Grocery #Banking #Pharmacy #Construction #Distribution #CPGRelationships #BestInClassCustomerService #WhiteGloveService #Data #Innovation #DigitalScreens #InStoreAdvertising #InStoreAudioAdvertising #IABReportingStandards #OptimizingAdDollars #Shoptalk2023 #DicksSportingGoods #Meta #OmniTalkThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: How Good Of A Marketing ‘hook’ Walmart’s New Early Am Express Delivery IsFor the full episode head here:https://youtu.be/YFJ7V0B0LmUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: AirBNB, Photoshop, Oscars and Jukebox in their latest lightning round.For the full episode head here:https://youtu.be/YFJ7V0B0LmUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Wayfair Rebrands But Should Anyone Care?For the full episode head here:https://youtu.be/YFJ7V0B0LmUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Michaels Bringing Its Digital Maker Marketplace To StoresFor the full episode head here:https://youtu.be/YFJ7V0B0LmUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Kohl’s Partnering With Babies R UsFor the full episode head here:https://youtu.be/YFJ7V0B0LmUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from Lululemon Mall Of America sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Aldi Announcing An 800 Store ExpansionFor the full episode head here:https://youtu.be/YFJ7V0B0LmUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five retail news roundup, recorded live from Lululemon at the Mall of America, and sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed:Walmart expanding express delivery into the wee hours of the morning (Source: Chain Store Age)Aldi’s aggressive U.S. expansion plans (Source: Fox Business)Kohl’s new partnership with Babies R Us (Source: CNBC)Michaels bringing its online maker marketplace alive in store (Source: Chain Store Age)And closed with a look at Wayfair’s new marketing campaign and a discussion of what it must get right (and what it must avoid) when it opens its first large format store in Illinois (Source: Marketing Dive)There’s all that, plus the new shoe line from Lululemon, the song in which Chris would most like to own stock, and the degree to which cameras inside of an Airbnb freak Anne out.P.S. Don’t forget to use our promo code “OMNITALK” to save on your Shoptalk registration.P.P.S. If you are interested in renting out space at Lululemon in the Mall of America (aka where we recorded today’s podcast), head here: https://www.partyslate.com/venues/lululemon-mall-of-america-experiential-storeP.P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on FeedspotMusic by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview from the NGA show, Michael Wang, CEO, and Vaughn Roller, Chief Business Officer at SIRL, reveal how their cutting-edge retail technology is transforming the way retailers track shopping journeys and optimize store operations. SIRL's real-time location system leverages low-cost tracking tags and wireless infrastructure to achieve an unprecedented 3-foot accuracy and 1-second latency, effectively creating a "physical search engine" for retail.Discover how SIRL's solution empowers retailers to enhance shopper privacy while tapping into the potential of retail media networks and in-store advertising. Learn about the significant ROI and revenue opportunities generated by this technology, as well as its ability to streamline merchandising optimization and shopper behavior clustering. With its easy deployment and reliance on Bluetooth Low Energy, SIRL is poised to revolutionize the retail landscape.And thank you to the VusionGroup for making our coverage of NGA possible!#SIRL #retailtechnology #indoorpositioning #realtimeloca ionsystem #shoppingjourneytracking #lowcosttrackingtags #wirelessinfrastructure #3footaccuracy #1secondlatency #physicalsearchengine #shopperprivacy #retailmedianetworks #instoreadvertising #improvedstoreoperations #ROI #revenueopportunities #easydeployment #merchandisingoptimization #shopperbehaviorclustering #BluetoothLowEnergyThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this insightful interview from the NGA show, Dennis Host, SVP of Marketing at Coborn's, shares his expertise on e-commerce marketing, loyalty programs, and the power of Big Data in the grocery industry. Host discusses Coborn's journey from operating a full e-commerce warehouse model to implementing store pickup, and how their loyalty program has been instrumental in understanding and segmenting their customers. He highlights the importance of leveraging customer data and partnering with CPGs to create targeted campaigns and personalized offers through AI. Host also touches on the challenges and opportunities of retail media networks for regional grocers. Discover how Coborn's is re-platforming their e-commerce experience and leveraging in-store digital media, such as dynamic digital circulars, QR codes, and video recipes, to create an experiential and engaging shopping environment for their customers.Special thanks to the VusionGroup for making all our show coverage possible!#DennisHost #Coborn's #NGAshow #ecommercemarketing #loyaltyprogram #BigData #retailmedia #customerdata #shopperdata #datawarehouse #datainfrastructure #CPGpartnerships #dynamicdigitalcircular #emailmarketing #textmarketing #instoreactivations #customersegmentation #AIpersonalization #omnichannelshoppers #analyticsinfrastructure #ecommercereplatforming #digitalmediainstore #experientialgroceryshopping #QRcodes #videorecipes #digitalsignageThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview from the NGA conference, Amy McClellan, Chief Customer Officer, SpartanNash, shares her insights on how the company is helping independent grocers thrive in today's competitive landscape. With a focus on technology implementation, such as electronic shelf labels, e-commerce programs, and retail media networks, SpartanNash aims to provide solutions that enable independents to compete at scale. McClellan also emphasizes the importance of mastering grocery fundamentals, from exceptional produce departments to well-maintained store facilities. Discover how SpartanNash's wholesale distribution, retail stores, and services for US military commissaries contribute to their mission of supporting independent grocers. Plus, learn about the role of AI and robotics in creating the smart store of the future.Special thanks to VusionGroup for making all our NGA show coverage possible!#SpartanNash #NGAconference #independentgrocers #grocerybusiness #retailstores #wholesaledistribution #USmilitarycommissaries #technologyimplementation #electronicshelf labels #ecommerceprograms #retailmedianetworks #customerservice #tallyrobots #smartstoreofthefuture #storetours #producedepartment #groceryfundamentalsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this exclusive interview from the NGA conference, Emily Coborn Wright, SVP of Growth Initiatives at Coborn's, shares her insights on the evolving grocery industry and the role of independent grocers. As a fifth-generation leader in the family-owned business, Coborn Wright discusses Coborn's early adoption of online grocery shopping and delivery, and how their e-commerce model has propelled them forward. She also delves into the company's growth initiatives, including their focus on liquor, fuel, franchise, and pharmacy. Coborn Wright highlights the importance of NGA's advocacy efforts and legislation in supporting independent grocers. Discover how Coborn's is leveraging retail media, exploring Farm to Fork trends, and navigating the challenges of being a regional grocer in this informative conversation.Special thanks to the VusionGroup for making all our conference coverage possible!#EmilyCobornWright #Coborn's #NGAconference #groceryindustry #independentgrocers #ecommerce #onlinegroceryshopping #deliverymodel #growthinitiatives #liquor #fuel #franchise #pharmacy #digitalstore #retailmedia #FarmtoFork #verticalfarms #regionalgrocer #retailtrademedia #advocacy #legislationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this interview from the NGA show floor, Dylan Queen, VP of Marketing and Operations at Queens Price Shopper, shares insights on how independent grocers can leverage technology and innovative strategies to compete in a saturated market. Queen discusses the role of artificial intelligence in retail pricing, the importance of personalized advertising and loyalty programs, and the challenges of implementing self-checkout and scan-and-go solutions. He also emphasizes the significance of exceptional customer service and unique in-store experiences, such as retail theater, to differentiate independent grocers from larger competitors. Tune in for valuable takeaways on omnichannel marketing, brand partnerships, and more.Thanks to the VusionGroup for making all our show coverage possible!#DylanQueen #QueensPriceShopper #NGA #independentgrocers #artificialintelligence #retailpricing #loyaltyprograms #personalizedadvertising #omnichannelmarketing #instoremarketing #retailtheater #selfcheckout #scanandgo #customerservice #saturatedmarket #brandpartnerships #vusiongroupThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Alex Galkin, CEO and founder of Competera, delves into the complex world of AI-powered retail pricing. Discover how machine learning and Big Data are revolutionizing price optimization, enabling retailers to move beyond price elasticity and embrace contextual, personalized pricing strategies.Galkin shares insights with Chris and Anne on the five levels of price maturity, highlighting the importance of a data foundation and customer behavior in driving profitable pricing decisions.Learn how industry leaders are leveraging advanced techniques such as LTV optimization, and explore the impact of AI-generated reports, retail media, and price reviews on the future of pricing.From navigating inflation and recession to the unique challenges of cruise line pricing and the rise of TikTok shopping, this interview is a must-watch for anyone interested in the cutting-edge of retail technology.*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this interview from the NGA conference, Michael La Kier, VP of Brand Development at IGA, discusses the importance of retail media, AI, and omnichannel marketing for independent grocers. La Kier emphasizes the need for data aggregation, overcoming legacy systems, and creating a "linked and liquid" strategy to help independents compete. He also touches on the role of in-store retail media, digital attribution, and partnerships with CPG brands and fresh food producers. Learn how IGA is working to support independent grocers through innovative strategies and technologies in this insightful conversation.Thanks to the VusionGroup for making all our show coverage possible!#IGA #MichaelLakier #independentgrocers #retailmedia #NGAconference #omnichannelmarketing #multichannelmeatmarketing #proximitytosales #linkedandliquidstrategy #dataaggregation #legacysystems #AIingroceryretail #instoreretailmedia #digitalattribution #CPGpartnerships #freshfoodfocusThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Thaddeus Segura, Vice President of Data Products & Algorithms at Wiliot joins Chris and Anne for the latest installment of their Retail Technology Spotlight Series to discuss how Wiliot’s Bluetooth-connected tags provide real-time inventory management, freshness monitoring, and omni-channel fulfillment solutions, offering advantages over traditional RFID technology.In this podcast, Chris and Anne go deep with Thaddeus on:How Wiliot’s IoT tags work and their advantages over RFID technologyThe low cost of ownership and easy deployment of Wiliot’s tags compared to RFIDApplications of Wiliot’s tags in freshness monitoring, temperature tracking, and omni-channel fulfillmentThe importance of total cost of ownership when evaluating retail technology solutionsThe future of IoT in retail and the potential for a true ambient environment with Bluetooth connectivityMusic by hooksounds.com*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Whole Foods Introducing A Smaller Daily Shop StoreFor the full episode head here: https://youtu.be/DAgLFDbnEGoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Sam’s Club Opening New Design StudioFor the full episode head here: https://youtu.be/DAgLFDbnEGoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: The Realreal Planning More StoresFor the full episode head here: https://youtu.be/DAgLFDbnEGoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: Target Announcing Its New Circle 360 MembershipFor the full episode head here: https://youtu.be/DAgLFDbnEGoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle Chris Walton and Anne Mezzenga discuss: What Wendy’s Was Thinking?For the full episode head here: https://youtu.be/DAgLFDbnEGoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed:Wendy’s about face on surge pricing (Source: KTLA-5)Target’s new paid membership program, Circle 360 (Source: CNBC)The RealReal’s store expansion plans (Source: WSJ)Sam’s Club’s new design thinking studio (Source: Chain Store Age)And closed with an examination of whether Whole Foods’ plan to open smaller stores is, first, a good idea, and, second, if it is an idea that will actually work (Source: Grocery Dive)There’s all that, plus cereal for breakfast, our newest OmniStar, and a tip of our cap to all our loyal fans for helping to make this our 1,000 podcast episode!P.S. Don’t forget to use our promo code “OMNITALK” to save on your Shoptalk registration.P.P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FAST FIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use FAST FIVE.P.P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on FeedspotMusic by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

You want to use GenAI at work, but it can be difficult to know when and how to do so safely.As part of our ongoing live Ask An Expert Interview Series on LinkedIn, Chris and Anne have called on two legal experts, Mary Newcomer Williams, Assistant General Counsel at Microsoft, and Michael Brick, Assistant General Counsel US Commercial Industries at Microsoft, to explain how executives can make sure they’re using AI to maximize the productivity of their teams and do so responsibly.Chris and Anne go in-depth with Mary and Michael as they discuss the four areas in which retailers and brands can use GenAI responsibly, right now, including:eCommerce and MarketingMerchandising and PlanningStores and ServiceSupply Chain OperationsTo read any of information discussed during the podcast, head here:Microsoft’s Responsible AI WebsiteMicrosoft’s Responsible AI StandardsMicrosoft’s AI Tools and Best PracticesMicrosoft’s Copilot Copyright CommitmentMicrosoft’s Overview of Responsible AI Practices for Azure OpenAI ModelsMicrosoft’s Transparency Note for Azure OpenAI ServiceWalmart Case Study for New Generative AI-Powered Capabilities for Shoppers and AssociatesMusic by hooksounds.com*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Marc Lore’s Wonder Set To Open Inside Of WalmartFor the full episode head here: https://youtu.be/67YNMyUtLgUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Schnucks Debuting Its Smart Cart From InstacartFor the full episode head here: https://youtu.be/67YNMyUtLgUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Microsoft Bolstering Its AI Ranks With Mistral AI InvestmentFor the full episode head here: https://youtu.be/67YNMyUtLgUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Announcing Scheduled Grocery Delivery And PickupFor the full episode head here: https://youtu.be/67YNMyUtLgUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five live from eTail West sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: Macy’s Closing 150 StoresFor the full episode head here: https://youtu.be/67YNMyUtLgUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Fast Five retail news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed:Macy’s bold decision to close 150 stores (Source: CNBC)Why Amazon’s move to offer scheduled grocery delivery could be one of the most important headlines of the year (Source: Chain Store Age)Microsoft's decision to fortify its Gen AI position by investing in Mistral AI (Source: Fast Company)Schnucks breaking ground on its smart cart from Instacart pilot (Source: NBC 5 St. Louis)And closed with an examination of Marc Lore’s restaurant startup, Wonder, opening up inside of a Walmart store (Source: Chain Store Age)There’s all that, plus Big Bad Voodoo Daddy, imaginary dinner dates with Minka Kelly, and the merits of a fried chicken pizza mashup.P.S. Don’t forget to use our promo code “OMNITALK” to save on your Shoptalk registration.P.P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FAST FIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don’t forget to use FAST FIVE.P.P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on FeedspotMusic by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Nick Sarraf, VP Digital Transformation & Customer Satisfaction at AutoZone, joins us at eTail West 2024 to discuss his company's omnichannel strategy. Learn how AutoZone is leveraging composable commerce to piece together best-in-class retail technology for both its B2B and B2C lines of business. Hear about their goals for modernizing e-commerce capabilities while connecting digital touchpoints to their 7,000+ stores. We cover the next phase of their roadmap for boosting customer experience across devices, implementing new POS systems, upgrading store pick-up, and more.Thanks to Firework for making all our #etail2024 content possible!This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Rachel Frederick, VP & GM of Ecommerce at Sur La Table, joins us at eTail West 2024 to discuss Sur La Table's omnichannel retail strategy. Learn how they are leveraging artificial intelligence to generate product images and drive personalization. Hear about their goals for boosting loyalty programs, implementing a customer data platform, moving to progressive web apps, and enhancing product returns. We also cover how they expanded into same day delivery and the Amazon marketplace to grow online.Thanks to Firework for making all our live coverage at #etail2024 possible.This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

We chat with Sam's Club's VP of Digital Merchandising Jordan Eddie about why he fell in love with retail, the membership model, frictionless shopping rollouts, data-driven decisions, and member obsession. Jordan discusses curating the Sam's Club assortment for quality and value, the pace of innovation, and why he's excited to execute at an even higher level in 2024. Whether you're interested in club retail, digital operations, delightful experiences, or NPS, this interview provides an inside look at Sam's Club's approach.A big shout out to Firework for making all our #etail2024 content possible!This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy