High Performance Leadership Podcast

Chip talks a lot about Emotional Intelligence as a component of leadership development, but where to start? It all begins with self-reflection. Chip talked about this at a recent speaking engagement. Hosted on Acast. See acast.com/privacy for more information.

Dr. Larry Richards of Lawyer Braintalks to us about building resilience.Did you know that lawyers consistently score in the bottom 90% of people for resilience? People with low resilience tend to be thin-skinned, defensive, and easily wounded by criticism, rejection, or other setbacks. Dr. Larry Richards, who is both a lawyer and a psychologist, founded LawyerBrain to use psychology and science to help law firms increase performance.But, what Dr. Richards knows about resilience isn’t useful to just lawyers. His tips and tricks can help anyone bounce back from diversity a little faster. Hosted on Acast. See acast.com/privacy for more information.

All companies say that people are their greatest resource. If that’s true, how do you get them to care more? How do you get people more excited and passionate about their job? We talk about that in this week’s episode. Hosted on Acast. See acast.com/privacy for more information.

At one point or another, all businesses will have to deal with change. How do you get your team on the same page? How do you get them behind the change? We talk about this and more on this week’s podcast. Hosted on Acast. See acast.com/privacy for more information.

Before Bob Shannon started Assured Performance 360, a leadership development consulting firm in Las Vegas, he worked for the Fire Service for more than 30 years. Now he’s taking the leadership lessons he’s learned to Corporate America. We talk about his background, developing a culture of leadership in the Fire Service, and his future plans. Hosted on Acast. See acast.com/privacy for more information.

Every day in corporate America companies deal with “crap magnets”. What is a crap magnet? Someone who’s first to gossip, holds grudges, and has a lot to say about what’s wrong in an organization without any real solutions. Almost every work environment has them. If left unchecked, they could start to suck others into their downward spiral of negativity. Sound familiar? Could you be a crap magnet?How do you deal with crap magnets?In addition to behaviors mentioned above, crap magnets often vent their frustrations at inappropriate times. If you to held a meeting to talk about negativity in the workplace, they would wait until the meeting is over to voice their frustrations. And they most complain to peers. Crap magnets rarely voice dissent to supervisors.Leaders, don’t let this behavior take hold. If you’re infested with crap magnets, try this three-step process:1 – Call them out.Crap magnets prefer to operate from the sidelines. Bringing their behavior to everyone’s attention can be uncomfortable. Which leads to #22 – Ask them to vent their frustrations in a safe environment.Crap magnets feel there is a reward for complaining outside of a meeting because they believe they can get others on their side without having to actually fix the problem. You don’t want to fight a crap magnet, you just want to get to the bottom of their attitude. Sometimes crap magnets are a symptom of a bigger workplace issue.3 – Encourage your team not to enable crap magnets.The key to high performing workplaces starts with communication, trust, and emotional intelligence. Open the lines of communication to find out exactly why someone feels so sour about their work situation. Open communication builds an environment of trust. Show your team that you trust them enough to not indulge “crap magnet” behavior.Want to work help companies deal with crap magnets? 360 Solutions has the leadership development tools and training you need to start, build, and run your own leadership development company. Work for yourself and help companies become more efficient and profitable. Visit 360solutions.com for more information. Hosted on Acast. See acast.com/privacy for more information.

Transportation disruptor Uber is in the news a lot recently. From sexual harassment reports, to the CEO caught on tape arguing with a driver, it’s clear that the company has some issues. Chip uses his decades of experience turning around dysfunctional organizations to weigh in on Uber’s current situation. He offers some steps towards fixing their issues. Hosted on Acast. See acast.com/privacy for more information.

Chip and Randy talk about the origins of the Champions Leadership Program. Champions Leadership started because of a desire to give back to the community through a lasting legacy. It’s not enough to donate to a nonprofit and hope they do well. Companies need to partner with their nonprofit neighbors to really make a good, sustainable difference in the community. Hosted on Acast. See acast.com/privacy for more information.

Is it better to control or empower? Sometimes successful business leaders let their leading roles get the best of them…and not in a good way.There are two common leadership styles: controlling and empowering. Controllers impose external controls on their followers to keep them in line. This negatively affects employees and work they produce. Controlling leaders fear something being done wrong.What’s missing is trust. A strong level of trust with your team will help you communicate more effectively. A trusted team is an empowered team.Empowering leaders understand the capabilities of their team. They delegate tasks based on what they think each person can handle. They allow their team to grow and do more than they may have thought possible. They check to see if they need any help. They don’t do the project for them. Remember the old adage: “Teach a man to fish and you feed him for a lifetime.” Constant communication and feedback are critical.One recent study wanted to see how kids dealt with boundaries. One school had recess on a playground with no fence. Another school had recess on a playground with a fence. In both scenarios, teachers stayed inside to let the kids make up their own minds about what to do. On the playground without a fence, the kids stayed closer together. Even though they had no boundaries, they were afraid to explore the unknown. The students with a fence ventured out and explored every inch within the fence.If you give employees boundaries, they’ll take more risks while staying inside the boundaries. Those who aren’t given clearly defined boundaries tend to play it safe since. They don’t understand their limits. They’re not sure how they’ll be graded.Empowered employees perform better because they understand what they’re doing, why they’re doing it, and the strategy and goals they’re trying to achieve. The best way to lead is to empower, trust, and give employees the autonomy to do the work inside set boundaries. Clarify the mission and values of your organization, get all members on the same page, and your business will thrive. Hosted on Acast. See acast.com/privacy for more information.

Today on the podcast we talk with Robert Grossman of Black Diamond Leadership based in LA. He’s a business growth consultant, trainer, facilitator, and coach with decades of experience. We talked to him about many things but kept circling back to creating passionate teams. How do you build a team you can trust? How do you clearly communicate your vision? Hosted on Acast. See acast.com/privacy for more information.

Chip gave a talk on personal leadership at a recent Charity Champions event in Waco, Texas. He talked about the missing element of execution. Many leaders have a strong vision, they clearly articulate their goals, and they even have devoted followers. Where they fail is in execution. Chip talks about this missing element. Hosted on Acast. See acast.com/privacy for more information.

Chip talks about the power of accountability to reaching goals and maintaining progress. He also tells a fun story about a bald eagle that thinks he’s a chicken! Hosted on Acast. See acast.com/privacy for more information.

Martin Luther King Jr. day was this Monday. Chip talks about what made Dr. King an effective leader. Hosted on Acast. See acast.com/privacy for more information.

Chip and Randy discuss an Inc.com article entitled “Mark Zuckerberg’s Secret to Extremely Loyal Employees Will Work for Any Size Company”The article talks about the fierce loyalty Facebook employees have towards their leader, Mark Zuckerberg. Every Friday, Mark has a Q and A session with all 16,000 employees. He’s completely open and transparent. Sometimes he even discusses company secrets. Yet, his answers are rarely leaked to the press. Why? How can you create the same culture in your company? Hosted on Acast. See acast.com/privacy for more information.

Randy and Chip interview Design Inc. Founder and CEO Marc Hemeon. His company connects designers with people and companies in need of their work. Marc co-founded North Technologies with tech celebrity Kevin Rose. Formally, Marc worked as a designer at YouTube and Google.Marc has extensive experience starting companies and working for some of the largest names in the tech world. He talks with about his past experiences and shares the lessons he’s learned.Takeaways from this podcast:The 3 jobs of a CEO, according to Marc.How to set a company vision.Why he doesn’t delegate tasks.How cynical, passive-aggressive employees can ruin a workplace culture. Hosted on Acast. See acast.com/privacy for more information.

Ray Aldrete is CEO and Founder of Top Tier Performance, a business consulting firm based in Southern California. Ray has worked to improve companies for over 20 years. He’s worked most of his career in prestigious universities, including Yale. Ray talks with us about identifying bad leaders and fixing toxic working environments.The High Performance Leadership Podcast is brought to you by 360 Solutions. Want to be a consultant like Ray? Visit our homepage and fill out the form at the top of the page. We’ll be in touch about how our company can work for you. Hosted on Acast. See acast.com/privacy for more information.

Chip and Randy are in the studio talking about the Five Leadership Roles. They define all five, talk about how they work together, and give tips to develop your weak areas.The five roles are:ArchitectStandardizes and documents processes and proceduresAligns system to strategies and visionChallenges practices that are not consistent with the core philosophy.Reinforces positive cultural norms.Meets with others to learn new procedures for operations.ManagerPlans, schedules, and projectsDirects resources to specific assignments.Decides daily goals and priorities.Tracks progressCompletes reports and paperwork.Runs meetings.Maintains discipline and order.TrailblazerAnalyzes the organizational environment for trends and changes.Clearly articulates a vision for the future.Translates vision into objectives.Imparts and enforces simple boundariesMakes connections with people outside the organizationEncourages risk-taking and innovation.TechincalHas a high degree of technical proficiency.Is sought out for expertise.Diagnoses problems using analytical skills.Possesses superior troubleshooting and problem-solving abilities.Enjoys putting out firesMakes decisions quicklyCoachSets standards for behavior and performance.Empower people to make decisions and solve problems.Provides information and trainingEvaluates and helps individuals grow in their abilitiesActs as a mentorConducts performance evaluations. Hosted on Acast. See acast.com/privacy for more information.

Today’s show is a continuation of a conversation with Dr. Chris Meyer. He’s an Associate Professor of Management at Baylor University. Chris does research around negotiation. We talk about cultural considerations, being authentic, the joint gain mentality, and the negotiation gender gap.More insights from Dr. Meyer:Need to be an authentic negotiator to be good at it. People don’t trust people that don’t act like themselves.There are cultural artifacts that we need to be aware of. Example: the Japanese and their long negotiation cycle. You can get around not being a culture expert if you’re authentic about it.Preparation is directly related to how confident a party is in a negotiation.People like giving as long as they win a little more. Hosted on Acast. See acast.com/privacy for more information.

We talk with Mike Goossen, Founder of Columns 4 Success, a consulting company based in Fresno, CA. Mike is also a 360 Solutions Strategic Partner. He joined us on episode 16 of the podcast, so go back and have a listen. Mike’s a CPA with an extensive financial background so we asked him on to talk about financial leadership. Hosted on Acast. See acast.com/privacy for more information.

Chip and Randy are in the studio today discussing the four stages of adult learning and how to apply them to workplace team dynamics.These stages are:Unconscious Incompetence – You aren’t aware of inappropriate or ineffective workplace behaviors.Conscious Incompetence – Your efforts at change are intentional, planned, and practiced as you begin to exercise a new set of skills.Conscious Competence – With continuous and deliberate effort, you begin to succeed at your new skills.Unconscious Competence – After continuous practice, you integrate this new behavior into your personality Hosted on Acast. See acast.com/privacy for more information.

Parents teach their children (or at least should) to be kind to others, to be trustworthy, and to work hard. The lessons we learn as children are the keys to creating trust in the workplace. In this podcast, we talk with 360 Solution Strategic Partner Jay Mathis talks about trust in the workplace. Jay has been a partner since 2008. He’s also a pastor at Grace Church in Waco, Texas. Jay works with large and small companies, city governments, and non-profits.Jay talks about ways to create a win-win atmosphere in the workplace, including:Listening emphaticallyFinding out what’s important to others – ask them. We’re terrible at listening as a culture.Avoid absolute statements like always and never.Look for similarities and areas of commonality.Listening emphatically means being actively engaged with whomever is speaking. This is a sign of respect as well as just simple manners. People like good manners, it helps to build trust.Asking others about themselves is a staple to trust building. How can anyone fully trust someone that doesn’t care about anyone but themselves? The better you know your coworkers, the more productive you will be in group meetings and projects.A huge mistake that people make in the workplace is using absolutes like always and never. It is so common in today’s culture to exaggerate and using absolutes has become too common. It can lead to major miscommunication which will kill your trustworthiness.If you want people to trust you, you’ve got to become their friend. That starts with relating with them on a personal level.Building trust in the workplace is vital to success and happiness. Hosted on Acast. See acast.com/privacy for more information.

This week’s podcast is a little different than usual. Co-host Chip Wilson teaches many classes and workshops around the country, so we decided to record it and share it here.Chip talks about the difference between training and development, and why companies need to first get clear on their strategy before developing their people.Training and development are both tools in the toolbox of success, however, they have differences that need to be clarified.Training, typically, is teaching of actual skills or knowledge while development is a long-term improvement plan for your employees in order to transform their current abilities into something greater in the future. Hosted on Acast. See acast.com/privacy for more information.

This year, Millennials passed Baby Boomers becoming the largest percentage of the American Workforce. Many companies are struggling to understand their younger employees. Our guest today has helped students navigate the transition to Corporate America her entire career. Aubrey Holt is the Director of Campus Life at Arkansas Tech University. We talk about common issues recent grads face entering the workforce. We also flip it around and look at how companies can best work with new hires. Hosted on Acast. See acast.com/privacy for more information.

For Kent Hutchison, leadership is all about relationships. We talk with the owner of C.J. Baxter Group, a business development firm based in Nacogdoches, Texas, about improving communication in the workplace and building trust.Find Kent online:cjbaxtergroup.comkenthutchison.comtwitter.com/hutchisonkentfacebook.com/FansofKentHutchison Hosted on Acast. See acast.com/privacy for more information.

Dr. Meyer, Professor of Business at Baylor University, joins us for part four of our podcast series. A lot of Dr. Meyer’s research focuses on business negotiation. We talk about negotiation in politics and sports and negotiating under pressure. Hosted on Acast. See acast.com/privacy for more information.

How can you make your weaknesses become strengths?Today we’re talking with Laura Boyd, the CEO of Leadership Delta, a leadership consulting firm based in Minneapolis, Minnesota. We talk about how she got started, what kinds of companies she works with, and what it takes to be an effective leader.Laura talks about her passion for helping millennial females develop into the leaders of tomorrow as well as the importance of leaders surrounding themselves with people of different skill sets. We discuss how her past has shaped her into the leader that she has become today. Hosted on Acast. See acast.com/privacy for more information.

We talk a lot about leadership in the workplace on this podcast, but what about leadership in the home?Today we’re talking with Elizabeth Oates, an author, blogger, and speaker. She discusses on the podcast how overcoming your past now will make you a strong leader tomorrow. We also talk to her about her latest book, “Broken Branches." Hosted on Acast. See acast.com/privacy for more information.

Today we’re talking with Jeff Shirk, CEO of Dynamic Leadership Tools, a consulting firm out of Southern California. Jeff started his career as a mechanic and worked for Snap-on Tools as developing leaders within their company. Now he helps build corporate leaders through consulting work and mastermind groups. Jeff is passionate about effective communication. We talk about ways to make communication more effective in the workplace. Hosted on Acast. See acast.com/privacy for more information.

Chip Mahaney has seen the news business change a lot in his 35 years in the industry. He’s spent the majority of his career trying to anticipate change and help his company, E.W. Scripps, adopt new technology. Now he’s the National Director for News Recruitment, also for Scripps. He focuses on scouting, recruiting, and developing news leaders for local broadcast stations. We talk about keeping an almost 140-year-old company relevant in a changing world and finding the right up-and-coming leaders. Hosted on Acast. See acast.com/privacy for more information.

Today we’re talking with Master Sergeant Nicholas Kurtz. Nicholas has been an Air Force Broadcaster for more than 15 years. He talks how he uses his experience to train up-and-coming broadcasters as an instructor at the Defense Information School in Ft. Meade, MD.He talks about the importance of finding good mentors and being open to new ideas and experiences. Nicholas talks about building joint service teams in combat zones and about emulating people you admire. Hosted on Acast. See acast.com/privacy for more information.

We’re talking with Nicole Morgan, Founder and CEO of Resolute PR, a public relations firm in Tulsa, Oklahoma. Nicole talks about starting her own business after a decade of experience in PR. She also talks about company culture and building a team. Nicole even has valuable marketing advice for promoting your own brand. Hosted on Acast. See acast.com/privacy for more information.

Dr. Chris Meyer is back in the studio today talking about negotiation. What makes a good negotiator? What are the three types of negotiators? We answer these questions and more on today’s podcast.One quick takeaway you’ll get from this podcast: Perspective-taking and empathy are two traits of top negotiators.Chris is a Professor of Management at Baylor University. This is his third time on the podcast. Go back to episodes 1 and 8 to hear more with Dr. Myer. Hosted on Acast. See acast.com/privacy for more information.

Kelly Roach is a former NFL cheerleader turned million-dollar mogul. She runs Kelly Roach Coaching and helps entrepreneurs find the same success she’s had. We talk about her book, Unstoppable, and run through her 9 principles for unlimited success. Hosted on Acast. See acast.com/privacy for more information.

Chip and Randy talk about the Johari Window and how to use it to build trust in teams or organizations. Hosted on Acast. See acast.com/privacy for more information.

Mike Goossen is CEO and Founder of Columns 4 Success, a business consulting firm based in Fresno, CA. He talks about the four areas he focuses on when working with organizations:1. Leadership Development: Creating and nurturing the leaders that take organizations to the next level.2. Financial Management: As a CPA, Mike believes it’s important to make sure organization’s finances are in order.3. Strategic Focus: Where’s the company headed? How is it going to get there? Mike helps organizations plot a course for success.4. Hiring and Developing the Right People: Hiring the wrong person could cost an organization tens of thousands of dollars. Mike helps organizations hire right the first time using sophisticated assessments. He then helps employees reach their full potential through development and coaching. Hosted on Acast. See acast.com/privacy for more information.

We talk leadership all over the globe with Senior Master Sergeant Brendan Vargas. Brendan’s been all over the world in his 19 years in the Air Force. He talks about combating toxic leadership and getting the most out of your team.Note: SMSgt Vargas’ views in no way reflect the views of the U.S. government or military and are his alone. No federal endorsement implied. Hosted on Acast. See acast.com/privacy for more information.

EP 14: Bring solutions, not complaints with Steve Weinstein by Chip Wilson, Randy Lane Hosted on Acast. See acast.com/privacy for more information.

Today we’re talking with Co-Host Chip Wilson about the seven components of an organization. Chip has spoken around the globe for the past 20 years about developing leaders and transforming organizations. We’re putting some of these talks up as podcasts in a segment we’re calling “Chip Clips”.Chip talks about the Transformation Model in this talk, so here’s a little more information for context:The Transformation Model is the framework we use to help leaders understand their organizations and also guide a successful redesign. The model reduces the complexity of an organization to eight key variables that must be understood and aligned for a business to be successful. Alignment implies a holistic or systems point of view that finds the best “fit” between all organizational elements. Paying attention to and understanding these variables will result in major improvements in customer service, quality, efficiency, cycle time, profitability and satisfaction of employees. Hosted on Acast. See acast.com/privacy for more information.

Before Summer Shine (yes, that’s her real name) started her successful juice bar, she struggled with addiction. She now helps people with similar backgrounds find work and a second chance at life.Recommendations:Rising Strong by Brene BrownTED Radio Hour PodcastFind her online:lunajuicebar.com Hosted on Acast. See acast.com/privacy for more information.

We talk with Senior Master Sergeant Lee Hoover. He’s the Communications Advisor for the Chief Master Sergeant of the Air Force: that’s the top enlisted leader in the Air Force. He currently has a line number for Chief Master Sergeant, or E-9. He worked with Randy at American Forces Network Tokyo over a decade ago.We talk about personal development, workplace culture, and effective communication.Find Lee online:Twitter: @leehooverLinkedin: linkedin.com/in/leehooverLee recommends these books:Leadership and Self-Deception by the Arbinger InstituteLinchpin: Are You Indispensable? by Seth GodinMade to Stick by Chip and Dan HeathNote: SMSgt Hoover’s views in no way reflect the views of the U.S. government or military and are his alone. No federal endorsement implied. Hosted on Acast. See acast.com/privacy for more information.

Today on the podcast we’re talking with Richard Fagerlin. Richard is known as “The Trust Guy”. He’s written a book called Trustology, and is the founder of the organizational development firm Peak Solutions. We dig into the subject of trust, and learn why Richard thinks the common idea that “trust is earned” is a big lie. Hosted on Acast. See acast.com/privacy for more information.

Today we’re talking with Jon Westenberg. He’s an entrepreneur, consultant, speaker, and coach, but he’s probably best know for his writing. His work has appeared in INC, Entrepreneur, and TIME. On Medium, he has over 47 thousand followers. We talk with him about setting goals, starting a company, and, or course, leadership! Hosted on Acast. See acast.com/privacy for more information.

Today we’re airing part II of our interview with Baylor Professor of Management, Chris Meyer, PhD. If you haven’t heard part I, go back and listen to the very first episode of this podcast.We talk about:Leading employees who are driven by fear and duty.Rewarding behaviors you want, not what’s always worked.Designing systems that reward the entire organization or groups over individuals.Tigers (yes, Tigers!)Much, much more. Hosted on Acast. See acast.com/privacy for more information.

Benjamin Hardy is best known for his writing: More than 42,000 followers on Medium and articles in Fortune, Huffington Post, and the New York Observer to name a few.He’s working on his PhD in Business Psychology at Clemson University where he studies the difference between entrepreneurs and wantrepreneurs (want-to-be entrepreneurs). Hosted on Acast. See acast.com/privacy for more information.

We’re talking with David Bailey, formerly known as the Turnaround Manager during his 26 years with Walmart. Now he’s taking his leadership expertise to the North Florida market as CEO of Access24 Business Development Consultancy. David talks with us about employee engagement, building trust, and staying humble. Hosted on Acast. See acast.com/privacy for more information.

We’re talking with Leadership Expert, Consultant, Speaker, and Strategist Randy Boek. Randy talks with us about a variety of topics, including:His two most important leadership qualitiesHis “Start, Stop, Continue” system for feedback in an organization.How to transition high performing employees into high performing leaders and supervisors.Using cooking as a team building exercise.The team charter method: going slow to go fast.Leadership vs. managementAre leaders born or made?How to approach hard discussions with employees as a leader. Hosted on Acast. See acast.com/privacy for more information.

Kevin Berchelmann, CEO and Founder of Triangle Performance LCC, a business consulting firm, takes a no-nonsense approach to leadership development. He’s always completely open and honest with his clients.“You might not like it at the time. Might hurt a little bit. You might do an abrupt double take and say, ‘Did you just say that to me?'”Chip talks with Kevin out by the pool at his house near Houston. Hosted on Acast. See acast.com/privacy for more information.

We’re talking with Ted Elmore: Associate Director of Pastor/Church Relations and Prayer Strategist for the Southern Baptists of Texas Convention. He’s served as Pastor, Interim Pastor in seven churches, Evangelist in over 14 countries, and State Convention Leader for 13 years. He talks about leadership in the church, and about his former career in law enforcement. Hosted on Acast. See acast.com/privacy for more information.

Today we talk with Ken Busby, head of the Route 66 Alliance and former head of Tulsa Oklahoma’s Arts and Humanities Council.For those not familiar with the city, it’s quickly become a mecca for arts ad music in the state. Ken is one of the people at the center of that transformation. Ken lead the effort to build the Hardesty Arts Center – a gallery, studio, and classroom complex for Tulsa’s artists. It’s an anchor for the larger Brady Arts District, an area that now boasts several galleries, creative arts spaces, and live music venues.Ken has two decades of experience working in Arts and Nonprofits. He talks about his experiences, his approach to leadership, and he shares his favorite (and unique) interview question. Ken consults with businesses and talks about his approach. Hosted on Acast. See acast.com/privacy for more information.

We talk with Chris Meyer, PhD, Professor of Management at Baylor University, about managing emotions when dealing with others. Hosted on Acast. See acast.com/privacy for more information.