Digital Health Talks - Changemakers Focused on Fixing Healthcare

Originally Published: Feb 2, 2023YouTube Video: https://youtu.be/eVPVnTJKWUQSince the advent of the electronic medical record, there has been tension between the many advantages technology can bring to the patient care process and the fact that more and more clinician time is spent facing the computer rather than the patient. As technology improves, we hope we reach the inflection point where technology can give time back to the clinician by automating repetitive non-core tasks. As healthcare faces the biggest staffing crisis ever, it’s not a matter of people or machines in healthcare but both working together. Listen as panel members share how their organizations and healthcare stakeholders are evolving processes, technology, and coordination of tasks to focus clinician expertise on patient care and alleviate unnecessary administrative burdens – ultimately improving the patient experience and clinician job satisfaction.How can technology be leveraged to refocus care providers on mission-oriented fulfilling work?How can automation in healthcare bring better and more fulfilling jobs to healthcare? How do we leverage the power of artificial intelligence, machine learning, and robotic process automation to improve the effectiveness of today’s healthcare workforce? Discuss how technology can avoid clinician burnout rather than add to it. What can be automated? Delegated? Without a loss of human touch or empathy in healthcare? John Chelico, MD, National System Chief Medical Information Officer, CommonSpirit HealthYan Chow, MD, MBA, Global Healthcare Leader, Automation AnywhereKenrick Cato, PhD, RN, CPHIMS, Professor, University of Pennsylvania/Children's Hospital of Philadelphia

The COVID-19 pandemic exposed systemic inequities in the quality and safety of the patient care experience—including gaps in interpretation services, telemedicine access, and crisis standards of care. Even today, economic, social, and other injustices continue to create barriers to accessing high-quality health care. As organizations prioritize the importance and necessity of embedding equity into quality and safety operations, there are several strategies that organizations can use to improve services, technology, and partnerships that advance health equity. Leaders discuss how to:Apply the patient safety and quality of care lens to equityUse data and analytics to identify and address disparities in care and to monitor the impact of interventions aimed at reducing those disparitiesInvest in technology and other resources to support the delivery of high-quality care, including electronic health records, telemedicine, and other tools that can help to reduce barriers to careEngage in continuous quality improvement efforts to identify and address areas for improvement in the delivery of care, including the development and implementation of evidence-based practices that have been shown to be effective in reducing disparities Komal Bajaj, MD, MS-HPEd, Chief Quality Officer, NYC Health + Hospitals/Jacobi/NCB, Professor of Obstetrics & GynecologyPothik Chatterjee, Executive Director of Innovation, LifeBridge HealthKimberly Noel, MD, MPH, Medical Director, 23andMeShu Li, PhD, MPH, Chief Operating Officer, Rendr

Penn Medicine Princeton House Behavioral Health. To date, more than 300 Princeton Health physicians and employees have used Penn COBALT. Early in the pandemic, the Medical Staff Executive Committee began periodically using the Mayo Clinic Well-Being Index to help uncover the risk of distress and burnout among the medical staff, which comprises more than 1,370 physicians. The Well-Being Index is an online, validated self-assessment tool invented by the Mayo Clinic that measures six dimensions of distress and well-being in just nine questions. In addition to the use of the Well-Being Index and the changes implemented in response to the periodic surveys, Princeton Health also promotes and encourages the use of Penn COBALT, a digital platform launched by Penn Medicine to give physicians and other employees access to mental health and wellness content, including the Mind on Mental Health podcast. In this session, Dr. Gronczewski will discuss the why, the what, the how, and what’s next for these programs. Shereese Maynard, MS, MBA, Co-Owner, HIT Like A Girl PodCraig Gronczewski, MD, Chief Medical Officer, Penn Medicine Princeton Health

As Health Systems expand through acquisition and development, scaling clinical teams becomes increasingly difficult. MUSC Health System has bought twelve new hospitals across the state. It uses technology like Virtual Cockpit and Rad Companion to virtually scan across the state to create efficiencies in its clinical workforce. While the technology is in place, it is also important to have a deep pipeline of clinicians, so they have partnered with the city of Charleston and the Charleston County School board to fund six graduates each year to a local college for full-ride scholarships to medical programs like a lab, rad tech, pharmacy, and medical assistants and nursing. Join us for a deep dive into these programs with Ron McKee, System Administrative Office for MUSC Health.

While other healthcare organizations have seen staffing issues, HonorHealth has been able to focus on improving safety. Todd Larson has a background in law enforcement and the military and has been setting up communication and workplace safety for healthcare organizations.Workplace safety is a top concern in the industry, with one of the highest instances of workforce violence. Learn about: Simple steps to avoid workplace violence Learn how to set up a network operations center (NOC) in healthcare. Patient-Centered leadership dedicated to caring is at the heart of communication coordination. Todd Larson, Ed.D., MSL, FABC, Consultant | Workplace & Public Safety, HonorHealthJanae Sharp, Founder, The Sharp Index

HealthIMPACT Live Presents: Spotlight on Nurse Entrepreneurship - Innovation on the Front Lines - Addressing Systemic Issues Driving Disparities in HealthcareOriginal Publish Date: Oct 26, 2022YouTube Video: https://youtu.be/-v-vsCzhuHgAs a Black registered nurse, Layo George has worked ambitiously to tackle the systemic issue that has single-handedly created a disparity in the healthcare experiences of Black mothers compared to white mothers. She created an app to not only help women thrive in the joy of pregnancy but to drive better maternal outcomes for both the mothers and their babies. Wolomi, which began as a nonprofit organization, is a digital community of women of color that offers clinical support in the form of online courses, virtual group coaching, and one-on-one tutorials for women of color during pre-pregnancy planning, pregnancy, and postpartum. These are all led by a registered nurse. We'll discuss innovation on the front lines of healthcare, hear Layo’s founder's story, and talk about how to develop technology that makes healthcare better for everyone. Layo George, RN-MHSA CEO, Chief Clinical Officer, & Founder, Wolomi Janae Sharp, Founder, The Sharp Index

HealthIMPACT Live Presents: Spotlight on Nurse Entrepreneurship - Innovation on the Front Lines - Improving Communication Between Patients and NursesOriginally Published: Oct 26, 2022YouTube Video: https://youtu.be/fmqpoYFTS8gAs a registered nurse, Melissa deeply understands the post-acute industry. Her extensive clinical care and operational insight led her to become the visionary entrepreneur she is today. With CitusHealth, she's created our industry's first end-to-end digital health collaboration platform to solve the complexities of managing the post-acute continuum of care and patient and family engagement challenges. We'll discuss innovation on the front lines of healthcare, hear Melissa's founder's story, and discuss how to develop technology that makes healthcare better for patients and healthcare workers. Problem identification, validation, and building the solutionRecruiting the team, you need for success and getting external supportHow, by preventing the nurse from being the center of patient-related communications, you allow them to focus more on patient care Melissa Kozak, RN,Co-Founder & President,Citus HealthMegan Antonelli,Chief Executive Officer, HealthIMPACT LiveJanae Sharp, Founder,The Sharp Index

HealthIMPACT Live Presents: AI and Machine Learning to Improve Clinical Workforce Satisfaction Originally Published: Oct 26, 2022YouTube Video: https://youtu.be/YDMHdRdDG7c Victoria Tiase, PhD, RN-BC, Assistant Professor University of Utah Yauheni Solad, MD, MBA, Vice President of Innovation UC Davis Health Jitendra Barmecha, MD SVP, Chief Information & Digital Strategy Officer SBH Health System Janae Sharp, Founder, The Sharp Index Megan Antonelli, Chief Executive Officer, HealthIMPACT Live

HealthIMPACT Live Presents: Keynote - Dr. Nancy Beale - From Advocacy and Architecture to Acceptance and AdoptionOriginally Published: Oct 26, 2022YouTube Video: https://youtu.be/-AFJPNWWnPgNancy was a clinical nurse for over fifteen years before she was recruited by Epic, where she worked for nearly a decade. After Epic, Nancy was VP of Clinical Systems and Integration at NYU Langone for several years and now in her latest role is the Chief Nursing Executive/CNIO at Telemetrix RPM she is working with major health systems in the implementation of remote patient monitoring and chronic care management solutions. Her work is nationally recognized and award-winning, recognized as the 2019 HIMSS-ANI Nursing Informatics Leader of the Year. Fostering seamless communication between patients and docs to support the transition to continuous care in the homeDesigning good tech for healthcare, especially from a clinician adoption and usability perspectiveHow can the application of informatics and improving usability can help mitigate clinician burnoutReform and cultural shifts needed to improve clinician job satisfaction and patient care Nancy Beale, PhD, MSN, RN-BC, Chief Nurse Executive, Telemetrix Megan Antonelli, Chief Executive Officer, HealthIMPACT Live Janae Sharp, Founder, The Sharp Index

Physician leader and community organizer Dr. Richard Ferguson shares his work to form Utah’s first organization for Black physicians to build a community among current Black physicians, residents, and students working or living in Utah. Building a community to build trustPutting the action in your equity initiativesBuilding equity by creating a culture of inclusion Richard Ferguson, MD, MBA, Chief Medical Officer at Health Choice Utah;, Founder Black Physicians of UtahJanae Sharp, Found, The Sharp Index

Emma Payne, Shereese Maynard, and Janae Sharp sit down to discuss Grief and technology at HealthIMPACT Live.So many of us don't know how to support someone who has lost a friend. Emma Payne has been developing mobile technology her entire career and decided to start Grief Coach.You can learn more about her work at https://grief.coach/Shereese Maynard, MS MBA, is an expert in policy strategy and a serial entrepreneur. Payne was asked to speak at a funeral in front of people she hadn't seen in years. She hadn't seen them since her husband died by suicide, and she had wondered why for ten years. During the entire visit, people said that when her husband died, they had no idea what they should say. She realized that waiting without saying anything was a mistake. Payne had years of technology development experience and started Grief Coach. Grief Coach is available worldwide thanks to a partnership with Sue Ryder, free in the UK. Emma Payne, CEO, Grief Coach, PBCShereese Maynard, Chief Compliance Officer, Askshereese.techJanae Sharp, Founder, The Sharp Index

Healthcare is feeling the impact of the Great Resignation. A recent report from Mayo Clinic reports that approximately 1 in 3 physicians, APPs, and nurses surveyed intend to reduce work hours and one in 5 physicians and 2 in 5 nurses intend to leave their practice altogether. The need to reduce burnout and improve a sense of feeling valued is needed now more than ever for healthcare organizations to maintain their workforce post-pandemic. How leaders can create a culture of resilienceWhat it means to build the community of support needed to foster resilienceGive healthcare workers the tools to process the trauma that comes from caring for sick people every dayFostering a culture of innovation in your nursing teams Karen Furr, RN, Founder and CEO, The Resilient Nurse ProjectJanae Sharp, Founder, The Sharp IndexMegan Antonelli, Chief Executive Officer, HealthIMPACT Live

Theresa Brown, oncology nurse, author, and breast cancer survivor, shares what she learned from her experience as a cancer patient. As she did in her book The Shift, Brown draws us into her work with the unforgettable details of her daily life—the needles, the chemo drugs, the rubber gloves, the frustrated patients—but from her new perch as a patient, she also takes a look back with rare candor at some of her own cases as a nurse and considers what she didn’t know then and what she could have done better. She shares her disappointments and triumphs and eloquently lays out what we need to do to be better at compassionate care. Theresa Brown, PhD, BSN, RNJanae Sharp, Founder, The Sharp IndexMegan Antonelli, Chief Executive Officer, HealthIMPACT Live

HealthIMPACT Live Presents: Fostering Meaningful Interactions Between Patients and Providers YouTube Video: https://www.youtube.com/watch?v=J2ko8cRaPAEOriginal Publish Date: Aug 22, 2022In healthcare, we once talked about the slow pace of change. The pandemic changed that. The pace of transformation accelerated as health systems had to bring the digital front door to patients’ homes, automate physician workflows, and implement technologies to reduce contact and ease the workload. In this session, experts discuss how patient and provider expectations shifted and the technologies that serve to improve their experience and foster meaningful interactions well beyond the pandemic. Patient connectivity and experience that matches patient expectations inside and outside of the healthcare settingHow health systems can lessen the administrative burden and give caregivers more time to spend with their patientsHow AI and ambient technologies enable physicians and patients to connect as human beingsThe new disruptive AI-powered technologies being used in telehealth, urgent care, primary care, and ambulatory settings Stephanie Lahr, MD Chief Information Officer & Chief Medical Information Officer, Monument Health (FKA Regional Health)Ray Lowe, SVP and CIO, AltaMedJared Pelo, MD, CMIO, NuanceJanae Sharp, Founder, The Sharp Index

HealthIMPACT Live Presents: Healthcare Delivery 2025 - Optimizing the Care Team For a Virtual Value-Based Healthcare ModelYouTube Video: https://youtu.be/vO2yqaqES98Originally Published: Aug 22, 2022The COVID-19 pandemic forced health care providers nationwide to adopt clinical practices that align with value-based care, and CMS has made value-based care a priority stating that it is integral to solving physician burnout, health inequities, and lack of affordability. Yet many providers remain hesitant to accelerate their participation in value-based care. Providers remain unwilling to accept downstream risk, fearing the impact on revenue stability and sustainability. In addition, they are concerned about unpredictable effects on revenue, where long payment cycles and annual incentives don’t effectively address the costly nature of managing the care. Finally, and perhaps the biggest barrier is the lack of upfront capital to secure the care team needed to manage the care. Especially now, staffing shortages for wrap-around care, including registered nurses, behavioral health providers, and pharmacists, make it difficult. In this session, we’ll discuss the barriers but, most importantly, the programs innovative healthcare providers are using to thrive in today’s environment through investment, patient engagement, regulations, and partnerships.Create stable revenue streams and real-time, actionable patient-level data to create efficiencies that lead to better health outcomes and experiences Organize multi-disciplinary teams around the patient’s medical condition to allow clinicians to practice at the top of their license Implement human-centered tech to free up the valuable time we need to build the doctor-patient relationship Angelo Sinopoli, MD Chief Network Officer, UpStream Janae Sharp, Founder, The Sharp Index

HealthIMPACT Live Presents: Realizing the Promise of a Better, Faster Patient Experience at the Digital Front Door Originally Published: Aug 22, 2022YouTube Video: https://youtu.be/-CWTmdMpmZQNow more than ever, a patient's first interaction with a healthcare organization will be digital. Optimizing patients’ experience at the digital front door, from falling ill to leaving the clinic or hospital, is critical. In this session, hear how AI is used to inform health decisions, enhance triage to appropriate care, and reduce avoidable costs. Specifically, our experts discuss:AI that raises the bar for clinical accuracy, user accessibility, and industry regulation Clinically driven AI and the evolving relationship between patients and cliniciansBuilding trust with physicians by building clinical validation into the processHow to ensure medical quality and clinical accuracy Katie McMillan, CEO, Well Made Health, LLC Jeff Cutler, Chief Commercial Officer, Ada Health Raiyan Dalal, Client Success Manager, Ada Health

HealthIMPACT Live Presents: The New Now - Reimagining a Healthcare System that Prioritizes Healthy and Happy Healthcare Workers Healthcare is feeling the impact of the Great Resignation. A recent report from Mayo Clinic reports that approximately 1 in 3 physicians, APPs, and nurses surveyed intend to reduce work hours and one in 5 physicians and 2 in 5 nurses intend to leave their practice altogether. The need to reduce burnout and improve a sense of feeling valued is needed now more than ever for health care organizations to maintain their workforce post-pandemic. Leaders will discuss the need to change attitudes and culture and what a system that supports clinicians looks like. What does a healthcare system that supports health workers’ well-being look like? What role do gross health inequities, workplace discrimination, and lack of diversity in leadership play in job satisfaction? How can organizations increase access to high-quality, confidential mental health and substance use care for all health workers? How can health systems improve clinician job satisfaction? What programs and tools support flexibility and better work-life balance and mitigate burnout and feelings of loneliness and isolation? How do you protect your clinical workforce from the impacts of the politicization of science and public health? Sameer Badlani, MD Chief Information Officer, M Health Fairview Becky Fox, Chief Nursing Informatics Officer, Atrium Health Judd Hollander, Senior VP Health Delivery Innovation, Jefferson Health Janae Sharp, Founder, The Sharp Index

HealthIMPACT Live Presents: Healthcare Innovation Reboot Part II - If HDO Innovation is a Profession, What Should a Disciplined Innovation Lifecycle (“IL”) look like?YouTube Video: https://youtu.be/WchtVvIOt-IOriginally Published: May 23, 2022We'll close out today with an amazing interview with Dr. Sachin Jain, CEO and President of SCAN Health Plan. Dr. Jain sits down with our very own Janae Sharp, CEO and Founder of The Sharp Index. They will lay the framework for our interactive roundtable discussion on innovation at Healthcare Delivery Organizations (HDOs). We will further explore innovation as a profession and discuss how to define an innovation lifecycle at HDOs. This follow-up session will dive deep into an existing innovation lifecycle ontology and conduct brainstorming and peer reviews of what could be turned into a set of documents and collateral we can use to build HDO innovation into a proper profession and establish a framework for a common set of values, steps, processes, and procedures that can be applied to the HDO Innovation space. Sachin Jain, MD, MBA, President & CEO, SCAN Health Plan Janae Sharp, Founder, The Sharp Index

HealthIMPACT Live Presents: Automating Accessibility - Improving Patient Experience and Engagement From Intake to Education to Improved OutcomesYouTube Video: https://youtu.be/vVFZ0loNfycOriginally Published: May 23, 2022 Federal disability discrimination laws like the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act (ADA) prohibit discrimination against people with disabilities and call for equal access to health care services, whether in-person or virtual. It is not only a federal mandate but a moral imperative that we ensure that everyone can access health care. As we reengineer the patient experience to meet consumer expectations for healthcare’s digital experience, taking- an enlightened approach to accessibility is essential. A lot of healthcare communications are still in printed formats. Privacy remains tantamount in healthcare, so some typical accessibility solutions don’t translate well. In the session, we’ll discuss how to automate the steps it takes to ensure your patient communications are optimized for accessibility from creation to remediation and validation.Ensure your printed and digital communications are accessible and in compliance with the latest ADA and Section 508 regulationsOptimize accessible communications and implement innovations that enhance accessibility to create value Scale repetitive tasks by using template-based solutions that integrate into current workflowsEliminate manual remediation during high volume crunch times by ensuring forms and patient documents are right from the beginning Megan Carey, Senior Account Executive, Common Look Airica Steed, Ed.D, RN, EVP and Chief Operating Officer, Sinai Health System Jan Smith Reed, Director, US Healthcare, T-Base Communications Shahid Shah, Publisher and Chief Editor, Medigy.com

HealthIMPACT Live Presents: Healthcare Delivery 2025 - What Does Door to Door Healthcare Delivery Look Like in a Value-Based Patient-Centered Digital World?Originally Published: May 23, 2022YouTube Video: https://youtu.be/X-n8yAkoY74Part One: Interview - Connecting Physicians and Pharmacists and Patients to Build Stronger Collaborative Relationships to Support Independence, Inclusion, and InnovationA win-win for patients, primary care physicians, and payers hear how UpStream is delivering better outcomes, personalized experience, and lower out-of-pocket costs for patients through a collaborative model that ensures the highest care and safety standards are met for patients living with chronic conditions, and much more stable practice cash flow for providers while improving quality, outcomes, performance ratings, and value for payers.Part Two: Panel DiscussionWith virtual medical visits becoming the norm, providers have an unprecedented opportunity to reach patients where they are, providing better care that integrates into a patient’s life in unprecedented ways. A vision for patient-centered value-based care is finally within reach. This omnichannel care model leverages virtual visits and includes a mix of telehealth and in-person care with a consistent set of providers. This, coupled with value-based care models that tie provider payment to the quality of care provided as opposed to the number of services, promises lower medical costs and better outcomes. In this session, leaders discuss the convergence of digital health and value-based care. Join us for an engaging discussion where leading Healthcare experts discuss the promise of coordinated patient-centered value-based care access care and how:Value-based care empowers patients and enables caregivers to provide better care at a lower cost, resulting in better outcomes and better livesDigital health can support chronically ill patients, manage risk and improve outcomesAvailable tools have evolved and are being applied to facilitate value-based care and payment modelsProviders and payers are working together to influence meaningful policy change to support value-based, digitally enabled care Robert Groves, CMO EVP, Banner Aetna Mark Reardon, MD, MBA, Chief Quality Officer, UpStream Care Shahid Shah, Publisher and Chief Editor, Medigy.com

HealthIMPACT Live Presents: Harnessing the Power of Automation to Address the Information Blocking Rule and Empower Healthcare ConsumersOriginal Published Date: May 23, 2022YouTube Video: https://youtu.be/nMjpfq15oVIThe Cures Act Information Blocking Rule aims to pull down the barrier between Americans and their health data, and have that data delivered electronically in a timely manner. What it means for healthcare consumers is easier access to their electronic health information and the ability to better understand and make more informed choices about their medical care. For healthcare providers, it means meeting stringent new regulatory requirements by Oct 6, 2022. According to the Office of the National Coordinator, over 300 patients, providers, and others have already submitted claims of information blocking through its online portal since April 2021.In this session, you will hear how providers can prepare to address the new regulations by leveraging the power of intelligent automation. Opportunities and challenges with patient accessInnovations related to and enabling accessResponsible stewardship of personal health information Yan Chow, MD, MBA, Global Healthcare Leader, Automation AnywhereShahid Shah, Publisher and Chief Editor, Medigy.comJanae Sharp, Founder, The Sharp IndexMatthew Sullivan, MD, CMIO, Atrium Health

Today’s healthcare security threats demand new solutions. As more and more organizations move toward the cloud and clinical transformation accelerates at a breaking pace, keeping track of where sensitive data resides becomes increasingly difficult putting increasing pressure on data security teams. No matter how robust your organization's security stack is, vulnerabilities to intrusions still exist. According to a recent Identity Defined Security (IDSA) report, approximately 95% of security breaches are identity-related. Strong identity security is no longer a “nice to have” solution. It is essential. What happens when an organization gets IAM wrong?What impact has COVID-19 had on cyber threats? How has it changed your approach to risk management, if at all?With cloud transformation rapidly evolving, how do you adapt to identity security in a hybrid world?How have you gone about meeting these demands and incorporating them into your existing framework?How do you successfully deploy an identity program amidst a cloud transformation?What has been the most challenging aspect of rolling out enterprise-wide security across your organization, and what hurdles are you consistently coming up against? Matthew Radcliffe, AVP, Healthcare, SailPointShahid Shah, Publisher and Chief Editor, Medigy.com

HealthIMPACT Live Presents: Innovation Re-evaluating, Reimagining, and Reinventing Healthcare Post Pandemic Original Published Date: May 23, 2022YouTube Video: https://youtu.be/1Wwr4C4sLN8During the pandemic, the rate of innovation in health care increased to levels previously considered impossible. The accelerated pace at which voice, artificial intelligence, cloud technologies, and virtual health were adopted can only be sustained if we are disciplined in our focus on innovations that make a meaningful impact on patient experience and outcomes. As leaders shift attention back to aligning financial incentives and reforming the healthcare policies that impact equitable access and quality, we must apply the lessons learned over the last two years to scale innovation quickly to achieve the continued transformation the healthcare system needs. How long can healthcare systems continue operating at this new speed? Should they? Organizational and patient expectations have changed, does this mean the culture of innovation in healthcare is permanently changed? How are health systems leveraging technology to forge better partnerships with independent hospitals and practitioners? Innovation in healthcare has always been a matter of life and death, it was only amplified during the pandemic? How do we move forward? Innovation techniques and approaches to maximize the value and impact across the organization and the population Innovation lived everywhere during the pandemic, who should own it now? Shannan Epps, President & CEO, Brightwork Consulting Shahid Shah, Publisher and Chief Editor, Medigy.com

HealthIMPACT Live Presents: Sustainable Transformational Innovation that Will Secure the Future of Your OrganizationOriginal Publish Date: Apr 7, 2022An unprecedented number of innovative technologies were deployed in response to the sudden need and rapid expansion of virtual health during the pandemic. Two years in and we have a strained healthcare system and a tired workforce. Amidst this great transformation, the need for innovation remains. Here, we’ll explore cultural and paradigm shifts, and tried and true methods for creative and aggressive innovation that will ensure your organization not only recovers but thrive as we emerge anew. Join Angela Yochem for a discussion of: How thinking about innovation has and hasn’t changed since the pandemicCultural and organizational shifts made during the pandemic that will continue to support innovation processesHarnessing unconventional and transformational third-party partnershipsInfrastructure modernization and change management to support innovationWhen to build, buy, and co-create to solve big problems Angela Yochem, EVP, Chief Transformation & Digital Officer, Novant HealthMichael Ames, Sr. Director, Healthcare & Life Sciences, SADA

HealthIMPACT Live Presents: Patients as Partners - Ensuring Your Health System is a Partner Throughout the Patient Journey from Prevention to Recovery at HomeOriginally Published: Apr 7, 2022YouTube Video: https://www.youtube.com/watch?v=l2qxDdZfV8sThe shift to virtual care during the pandemic has created a whole new set of patient experience and engagement challenges. Managing the health of vulnerable patients with chronic illnesses like diabetes virtually was of particular concern. The need for engaging accessible tools has never been greater. In this session a healthcare leader will discuss what works and what doesn't when it comes to supporting, engaging, activating, coaching, and ultimately partnering with patients:Empowering patients at key decision points for a better experience and outcomesThe power of trustworthy content with behavior-based delivery and tracking tools to enable everyone to understand health care decisionsLeveraging analytics to provide key insights as patients struggle with decisions during the care process Emily Dumas, Manager of Care Transitions, University of Alabama Birmingham Medical Center

HealthIMPACT Live Presents: Reimagining Traditional Claims Processes to Comply with the No Surprises Act - A Case Study about Intelligent AutomationOriginally Published: April 7, 2022YouTube Video: https://youtu.be/e0DWWPBvG0oCongress passed the No Surprises Act in December 2020 to reduce unexpected medical bills on patients. The January 2022 deadline to implement has arrived, and on top of the ongoing public health emergency, this has presented a formidable challenge. Under the act, the burden shifts to the payer and providers to negotiate payments before the patient is sent a bill. According to estimates, nearly 1 in 5 claims related to inpatient admissions involve out-of-network services, so out-of-network providers must have standard processes for compliance and claims submission and must create relationships to work through disputes. With clinical and administrative staffing shortages, rampant provider burnout, and overrun emergency rooms, asking revenue cycle teams to reimagine traditional claims processes to comply with the No Surprises Act feels like a nearly impossible challenge. In this session, you will hear real-world examples of how leading health systems are using RPA and intelligent automation to address these new regulatory challenges and realize amazing benefits, including efficiencies, greater workload capacity, error reduction, and significant cost savings. What is the motivation for and impact of the No Surprises Act on Patients, Providers, and PlansHow to plan for the specific impacts on Health Systems revenue management Understand the dispute resolution process, the payment rates, and how they will negotiateLearn how large healthcare organizations are using intelligent automation to meet the Act’s requirementsHear real-world lessons on their implementation, results to date, and opportunities to expand Yan Chow, MD, MBA, Global Healthcare Leader, Automation AnywhereTyler Stowell, Senior Director, Healthcare Revenue Cycle Management, Automation AnywhereShahid Shah, Publisher and Chief Editor, Medigy.com

HealthIMPACT Live Presents: IoT, Ransomware, Human Factors of Cybersecurity, Data Protection and Tokenization - Understanding the Perfect Storm of Vulnerabilities to Manage Cyberthreats Originally Published: Apr 7, 2022YouTube Video: https://youtu.be/d-put3vQp7wNo matter how robust your organization's security stack is, vulnerabilities to intrusions still exist. Unmanaged cyberthreats can compromise your organization’s ability to perform its mission by putting critical assets, data, and services at risk. As more and more organizations move toward the cloud, keeping track of where sensitive data resides becomes increasingly difficult putting increasing pressure on data security teams. Recent events in healthcare IT show that a zero-trust security strategy is the only way to prevent successful security breaches and ensure no threat or vulnerability to the continuity of care model. In this session, health system security leaders discuss how to: Manage critical privacy and security issues healthcare organizations face Establish and optimize information security and privacy operations to be better prepared to address current — and future — IT risks Transitioning and securing data methods and devices – IoMT, IoT Data protection and tokenization Getting clear, readable data out of the healthcare environment Mauricio Angee, AVP, Chief Information Security Officer, University of Miami Health SystemMelissa Lawlor, CISSP, Director, IT Security GRC, Hackensack Meridian HealthMichael Ebert, Partner, Guidehouse

HealthIMPACT Live Presents: Keynote Panel - Inclusive Innovation - Optimizing Digital Health for the Disabled and NeurodiverseOriginally Published: Apr 7, 2022Mistakes abound in digital innovation that could have been avoided with the inclusion of more diversity, with respect to gender, age, race, nationality, ethnicity, sexual orientation, socioeconomic status, and disability. The digital divide continues to result in the inequitable device and internet access — especially for people with disabilities. There is a strong moral imperative to inclusive innovation—we, as a society, are better off when everyone can take part in it and our societal developments must take place in a way that reflects that belief. People with disabilities have been historically removed from the site of conversations. This has led to a technological frontier that has been largely absent of the voices, insights, and experiences of people with disabilities. However, in addition to the humanitarian necessity behind inclusive innovation, serving the needs of the disabled also makes sound financial sense. People with disabilities often have complex medical and healthcare access needs for which telehealth is particularly well-suited, especially in the management of chronic diseases.Define the imperative for inclusive innovation in digital healthReview who benefits and is left out of equal access to outcomes when an organization is not offering the best in class accessible optionsMember engagement requirements in a digital world - what needs to be included and addressed in moving healthcare to more digital engagementHow to offer accessible format options for statements and billing to improve revenue and outcomes Brooke Ellison, PhD, Associate Professor, Stony Brook UniversityValerie Mondelli, EVP and Chief Commercial Officer, RevSpringDr. Kimberly Noel, MD, MPH, Medical Director, 23andMeJan Smith Reed, Director, US Healthcare, T-Base CommunicationsShahid Shah, Publisher and Chief Editor, Medigy.com

HealthIMPACT Live Presents: Welcome & Keynote - Combating Health Inequities and Improving Care for Patients with Disabilities - A Vision for a Digitally Enabled Inclusive Healthcare SystemOriginally Published: Apr 7, 2022YouTube Video: https://youtu.be/brw1cQA2b5w Dr. Poullos is a native of Stockton, California. He attended Santa Clara University, then received his M.D. degree at the University of Texas Medical School at Houston. He did an Internal Medicine residency at the University of California-San Francisco, finishing in 2002. He stayed at UCSF as a Gastroenterology fellow but, after a spinal cord injury, he decided to retrain in Radiology. He did his Radiology residency at Stanford University, where he also completed a fellowship In Body Imaging in 2009. Dr. Poullos is now faculty in both the departments of Radiology, Gastroenterology, and Hepatology. He is the Founder and Executive Director of the Stanford Medicine Abilities Coalition, which he founded in 2018. He currently serves on the Stanford School of Medicine Faculty Senate and the School of Medicine Diversity Cabinet. He also has a strong interest in medical education and enjoys the opportunity to teach medical students, residents, and fellows. HealthIMPACT is honored to have him join us to discuss: Stanford Medicine Alliance for Disability Inclusion and Equity work and how it has shaped Stanford’s policies around people with disabilities How organizations can combat inequity by better meeting patients where they are and the importance of inclusive innovation when conducting a structural assessment of your institution’s readiness for doctors and patients with disabilities Healthcare digital transformation and combatting the unintended consequences of digitization Physician burnout, mindfulness, and how organizations can truly support clinician mental health A vision for a digitally enabled inclusive healthcare system Peter Poullos, MD, Founder and Director, Stanford Medicine Alliance for Disability Inclusion and EquityShahid Shah, Publisher and Chief Editor, Medigy.com

HealthIMPACT Live Presents: Workforce Reimagined: A Flexible Approach to Nurse Staffing and Creating a Resilient WorkforceOriginally Published: Apr 7, 2022YouTube Video: https://youtu.be/iUvBGmJvAQMDespite current circumstances, there are practical solutions to alleviating the challenges caused by the nursing shortage. By shifting the healthcare labor paradigm with efficient, on-demand models, health systems can meet caregivers where they are and tap into the overlooked talent surplus that is currently on the sidelines. Join this session to learn about: The models that enable you to tap into a latent supply of healthcare professionalsStrategies to improve the work environment and give healthcare professionals the work-life balance they are seekingHow to minimize the challenges of onerous onboarding, credentialing, and training processes to speed up access to workYou’ll hear industry experts discuss the proven benefits of offering flexible work, how technology can help drive your strategy, and where talent marketplaces should fit in your multipronged approach to staffing. With this knowledge, you’ll learn how to create a more resilient workforce that’s ready for anything. Will Patterson, CEO, CareRevMark Smith, Vice President, Workforce Strategy & Analytics, Providence

HealthIMPACT Live Presents: Banishing Burnout with Best in Class Technologies - Empowering the Hybrid Healthcare Workforce Originally Published: April 7th, 2022YouTube Video: https://youtu.be/ept_VXPj5CgExhausted and overwhelmed clinicians are reaching a breaking point as the COVID-19 pandemic enters another phase. Technology developed to improve treatments and clinical data collection has become an additional burden to bear. Technology must align with clinical workflow – not the other way around. Information overload is contributing to the burnout of exhausted clinicians already overtaxed by the ongoing COVID-19 epidemic. Examine solutions to address clinician burnout and among those that have been implemented: What are the key drivers of burnout and how have they changed How health systems can lessen the administrative burden to give caregivers more time to spend with their patients What technologies truly decrease burnout and improve job satisfaction Jonathan Ripp, MD, MPH, Chief Wellness Officer, Icahn School of Medicine at Mount SinaiVivian Pender, MD, President, American Psychiatric AssociationAnthony Giordano, VP, Growth Marketing, Sermo

HealthIMPACT Live Presents: Opening Remarks & Keynote CIO Perspectives - Accelerate Your Hybrid Workforce: Empowering Productive, Secure, and Happy Hybrid Teams Originally Published: Apr 7, 2022YouTube Video: https://youtu.be/dtpReCcuVSAThe transition to a hybrid workplace for many healthcare teams, like so many shifts in practice, presents both tremendous risk and opportunity. For burned-out and overloaded healthcare professionals, remote work can either be the last straw that makes them feel disconnected from their teams and purpose or a welcome way to better connect with patients and colleagues while improving work-life balance. In this session, we will discuss how a hybrid workforce model can solve staffing shortages, improve employee retention, and increase performance and productivity. Define tools and strategies for increasing employee engagement and satisfaction in a remote and hybrid workplace Identify security risks faced by remote and hybrid teams and discuss comprehensive, user-friendly solutionsCreating a stronger culture to retain technical and clinical staffIdentify key workflows for stellar hybrid HealthIT Teams Michelle Stansbury, VP of IT Innovation, Houston MethodistKatherine McNeill, Sr Director of Program Management, Office of the CIO Information Services and Technology, Jefferson HealthMichael Ames, Sr. Director, Healthcare & Life Sciences SADAShahid Shah, Publisher and Chief Editor, Medigy.com

HealthIMPACT Live Presents: The Future of Interoperability: Healthcare Interoperability 2.0Originally Published: Nov 15, 2021YouTube Video: https://www.youtube.com/watch?v=pAmxJnUrbPAHospitals have been focused on interoperability since the introduction of HL7. However, while technologies, requirements, and regulations have changed, many healthcare leaders persist in thinking of interoperability in an outdated way. The legacy definition of interoperability focuses on getting internal systems to share data well, but today’s interoperability is more than a 30-year improvement on connecting labs to an EHR, all exchanges which happened within the same organization. Interoperability 2.0 focuses on releasing and unlocking hospital and health system data to connect and share it with individuals, programs, and organizations outside of the boundary of your organization. What is possible when you extend the boundaries of interoperability?What Interoperability 2.0 means for your organizationTools for successful implementationDiscuss Google’s Healthcare Data Engine Michael Ames, Sr. Director, Healthcare & Life Sciences, SADAAmy Waldron, Director of Industry Strategy, Google Cloud Healthcare & Life Sciences

HealthIMPACT Live Presents: A Roadmap for Driving Intelligent Automation at Scale in HealthcareOriginally Published: Nov 15, 2021YouTube Video: https://www.youtube.com/watch?v=wV10pBjgBIcDriven by both the pandemic and urgency for transformation, many healthcare organizations have successfully embarked on automation but have been stymied in expanding beyond the initial use case. What issues arise with scaling new technology? How can an organization extend the benefits of automation across the entire enterprise? Attend this fireside chat with Dr. Yan Chow and Frank Kelly as they share their experiences and lessons learned for successfully scaling new technologies like automation across a large enterprise. Hear about the risks, challenges, and benefits healthcare organizations will encounter and how you can understand and address them to achieve better patient experiences, happier employees, improved productivity, and overall cost savings.Takeaways include:Benefits intelligent automation can bringChallenges with implementation at scale and how to overcome themKey lessons based on real-world experience Yan Chow, MD, MBA, Global Healthcare Leader, Automation AnywhereFrank Kelly, Vice President, Transformation Architecture, Automation AnywhereShahid Shah, Publisher and Chief Editor, Medigy.com, Moderator

HealthIMPACT Live Presents: Healthcare Leaders Share the Keys to Empowering Patients for a Better Patient Experience, Outcomes, and Improved Communication Original Publishing Date: Nov 15, 2021YouTube Video: https://youtu.be/nS8hoiU6RTAEntering the healthcare system isn’t like getting on a ride at Disney World, where you can get on, expect your experience to be managed, then get off and be done. It’s more like a trip to a foreign country. There will be a missed reservation, a museum might be closed when you get there, and you might have some good and some bad experiences. It can be overwhelming! You don’t understand the language, but you can be more empowered to ask for what you need, see maps or guides based on other travelers' experiences and take the advice of the locals. Cris Ross, Pamela Arora, and Ed Marx, three industry-renowned healthcare executives, share insights from their recent unexpected experiences as patients. Their strategic decisions on how to deploy technology at their health systems have affected millions of lives. Despite their long experience in healthcare, their recent patient journeys revealed friction points in data sharing that urgently need to be addressed and game-changing insights on how to sync information sharing with patients during their patient journeys. Join us as we discuss concrete steps to empowering patients to engage in their care, and how health systems should adapt to more empowered, communicative patients. HealthIT tools including patient portals, chatbots, CRMs, and precision analytics can be incredibly vital tools on patients’ healthcare journeys but only if patients are empowered and engaged in using them. Empowering patients at key decision points. Patient portals, chatbots, and CRMs to engage and inform patients. Leveraging analytics to provide key insights as patients struggle with decisions during the care process. Cris Ross, CIO, Mayo ClinicPamela Arora, SVP and CIO, Children's Health System of TexasShahid Shah, Publisher and Chief Editor, Medigy.com, Moderator

HealthIMPACT Live Presents: Protect Your Providers from Critical Burnout and Information Overload Original Publishing Date: Nov 15, 2021YouTube Video: https://youtu.be/LQ8cICoEk9YExhausted and overwhelmed clinicians are reaching a breaking point as the COVID-19 pandemic enters another phase. Technology developed to improve treatments and clinical data collection has become an additional burden to bear. Technology must align with clinical workflow – not the other way around. Information overload is contributing to the burnout of exhausted clinicians already overtaxed by the ongoing COVID-19 epidemic. Finally, automation, voice recognition, and smart processes are cutting down on the demands of physicians so that we can finally experience the full benefit of new technologies. Natural language APIs are extracting pertinent information from EMRs to save on scrolling while speech recognition software is taking on the laborious task of updating medical records. Examine solutions to address clinician burnout and among those that have been implemented, what were the major challenges AI-powered clinical documentation to optimize physician time and enable focusing on patients, all while getting the patient story right the first time Discuss how strong communication, teamwork, and leadership support can increase physician capacity and reduce burnout risk Deb Muro, CIO, El Camino HealthChristopher Kunney, Chief of Strategy and Business Development, DSS IncAshish Atreja, MD, MPH Chief Information and Digital Health Officer, UC Davis HealthShahid Shah, Publisher and Chief Editor Medigy.com, Moderator

HealthIMPACT Live Presents: Streamlining Emergency Department Operations with Rush University for Increased Efficiency, Staff Engagement, and Better Patient ExperienceOriginal Publishing Date: Nov 15, 2021Youtube Video: https://www.youtube.com/watch?v=All4Vo9KvmQThe average emergency department (ED) stay is over two hours for discharged patients and four hours for admitted patients. While patients often endure these wait times, the delays result in reduced patient satisfaction, increased provider burnout, and increased costs. Rush University Medical Center knew its ED needed to change. It reorganized its operations around Lean principles and implemented shared accountability and decision-making. However, the team quickly recognized that the current toolsets in their EMR couldn't provide the information needed to manage those improvements effectively. Rush utilized an engineering team with experience developing complex command and control systems for the U.S. Military, to co-develop a set of tools to enable their ED workflows. These tools provide real-time information in simplified views, allowing the care team to identify delays and respond quickly to changes.Learning ObjectivesDemonstrate Rush University Medical Center's success in implementing a combination of Lean methodology and corresponding technologyDiscuss how technology can act as an enabler to increase efficiency, improve staff engagement, and positively impact patient experienceExplore how organizations will continue to drive innovation through digital transformation initiatives in 2022 and beyond Donald Kosiak, MD,, Chief Medical Officer, LeidosPaul Casey, MD, Chief Medical Officer, Rush University

HealthIMPACT Live Presents: Keynote Case Study: Integrating Chronic Care Digital Health Platform into Large Safety-Net Hospital System Originally Published: Nov 15, 2021YouTube Video: https://www.youtube.com/watch?v=mdpEyA_BdpQJoin this fireside chat with Keith Reynolds, Chief Operating Officer from Welldoc and Dr. Karyn Singer, MD MPH, AVP of Chronic Disease and Prevention from New York City Health and Hospital System (NYCHH), to discuss their journey integrating digital health into the care model and the direct impact this had for patients. NYCHH estimates that half of their patients with diabetes are unable to achieve their glycemic targets. NYCHHC integrated a digital health solution into their existing program in order to tackle this problem and improve self-management among a diverse population living with diabetes. In this session, the speakers will dig into the challenges and lessons learned from integrating digital health into their chronic care model. In this fireside chat, we will discuss: The value of integrating digital health into the care model What it takes to successfully implement a digital health solution into a large safety-net hospital system Meeting the needs of a diverse patient population Meaningful engagement to support better health Karyn Singer, MD MPH, New York City Health and Hospital System (NYCHH), AVP of Chronic Disease and PreventionKeith Reynolds, COO, WelldocShahid Shah, Publisher and Chief Editor, Medigy.com, Moderator

HealthIMPACT Live Presents: Telehealth and HealthTech: Helping Providers Practice at the Top of Their LicenseOriginally Published: November 15, 2021YouTube Video: https://www.youtube.com/watch?v=Jdt91qg7ao0Technology developments make their way into every aspect of human lives and industry – and Healthcare is no exception. In this fireside chat-style presentation, Miles Romney, Co-Founder and CTO of eVisit, and Dr. Saivash Panah, MD, Banner Health’s Telehealth Ambulatory Lead Physician, and an expert at using telehealth to serve patients in the pulmonary and sleep medicine specialty, will address the topic of technology and how the use of Telehealth and HealthTech is helping providers practice as the top of their license. Technology advancements are happening every day, every nanosecond, and those that embrace these approaches to work smarter help drive the change needed in Healthcare. Technology has been given a bad rap in causing provider burnout; however, when embraced properly, it can mitigate burn-out and help professionals become better. From providers and nursing staff to care coordinators and admin team members – technology is becoming a crucial aspect in advancing patient care delivery.Miles Romney, Co-Founder and CTO, eVisit IncSiavash Panah, MD, Telehealth Ambulatory Lead Physician, Banner Health

HealthIMPACT Live Presents: Improving the Clinician Experience and Relationship with Technology to Support the Ever-Changing Healthcare Environment Originally Published: Nov 15, 2021Youtube Video: https://www.youtube.com/watch?v=LoaEh0RQIjQAs the COVID-19 pandemic continues to persist, it has already made permanent changes in how we live and work. One seismic change is clear: the remote and hybrid workforce is here to stay, and healthcare is no exception to this rule. With clinicians exhausted and hospitals overwhelmed, and more patients than ever accessing care virtually, a responsive, agile technology team is more essential than ever to patient satisfaction, clinician workflows, and the hospital’s bottom lines. Join us as we discuss improving IT and Employee workflows and providing service excellence with remote or hybrid technology teams. Improving the work of your remote workforce by capturing their Digital Fingerprint. Discuss strategies for optimizing clinician time with patients to improve patient outcomes and clinician experience. Delve into how to deliver enterprise workflows across HR, IT, facilities, legal and other departments in real-time. How to create a stronger culture to retain technical and clinical staff when your competition is not just other hospitals, but Google, Amazon, and CVS.John Kravitz, MHA, CHCIO, Chief Information Officer, Geisinger Health SystemSandra Powell-Elliot, Vice President, Life Sciences and Innovation, Hackensack-Meridian HealthSameer Badlani, MD, Chief Information Officer, M Health FairviewRhonda Blatti, Sr Director, Employee Workflows, ServiceNow, Moderator

HealthIMPACT Live Presents: Leveraging AI to Fix Broken Math and Optimize Use of Costly Healthcare Assets YouTube Video: https://www.youtube.com/watch?v=iyi44HtNaToOriginally Published: Nov 15, 2021VID-19 has brought to the forefront the fact that capacity management is key to providing high-quality access to care for all. Having enough ICU capacity and floor beds available, being able to continue to do elective surgery, adjusting the staff and nursing roster dynamically to avoid burnout are issues that have never been more important than now. Why do health systems find it so hard to address these issues even during "peacetime" and especially during "wartime"? Because the underlying math to match supply with demand is broken. Existing tools and processes need to be fundamentally revamped for health systems to overcome waves of COVID-19 and similar shocks in the future in order to maximize the use of their assets to create value for patients and themselves. The key is to create a culture of innovation in the organization and deploy proven and scalable AI-driven, intelligent systems. Dig into the how and why of this digital transformation of patient experience and capacity management. Takeaways: Understand how Capacity Management issues have become critical for financial health and improved patient & provider satisfaction How the powerful use of analytics-based intelligence can help health systems recover faster as they grapple with severe demand-supply shocksLearn how to scale up digital transformation initiatives Mohan Giridharadas, Founder & CEO, LeanTaasSteve Hess, CIO, UCHealth

HealthIMPACT Live Presents: CIOs Speak- Best Investments I Made During the Pandemic YouTube Video: https://www.youtube.com/watch?v=x2s3PeAkus4Originally Published: Nov 15, 2021Our expert panel will discuss the best investments they have made in the last 18 months and what the future holds. With little room for error and the ground shifting beneath their feet, health system CIO’s had to make difficult decisions to keep their staff, patients and organizations safe. Almost two years after the start of the pandemic, CIO’s reflect on these critical choices. What were the best decisions they made? What are their regrets? As we face the Delta variant and beyond, what are they changing and what will they double down on? In this keynote panel discussion, we will discuss: Which healthIT infrastructure investments actually pay off.Technologies with the biggest impact on resilience, supporting a remote and hybrid workforce, and improving patient experience.Understand how to modernize your operations to enable flexible innovation and rapid rollouts when needed. Lisa Stump, SVP of Information Systems & CIO, Yale New Haven Health SystemSteve Hess, CIO, UCHealthMark Eimer, SVP, Associate CIO & Chief Technology Officer, Hackensack Meridian HealthMichael Ames, Sr. Director, Healthcare & Life Sciences, SADA, Moderator

HealthIMPACT Live Presents: Personalizing Digital Health Through Adaptive Patient-Focused Digital Front Doors Original Published Date: November 11, 2021YouTube Video: https://www.youtube.com/watch?v=UZfTgzobYHMAs the pandemic shifted the focus from in-person care to telehealth and virtual medicine, more patients have relied on virtual technologies to access both healthcare and their health data. Health systems and their providers are continuing to find ways to connect with patients to create digital front doors, through telehealth platforms and otherwise, and innovative companies are leveraging artificial intelligence and machine learning (AI/ML) to assist providers with scaling the clinical workflow, from inferring patient needs to rationalizing a plan of care. Health systems are using robotics and AI/ML technologies to assist in patient care, including the utilization of conversational AI to interview the patient as wells as recommending a care plan to the physician. Regulators are focused on patient-directed data sharing and the interoperability of electronic medical systems to promote care coordination, and health systems are partnering with digital health companies to transform the delivery of care. Heather Deixler, Latham & Watkins, ModeratorJason Wells, Chief Strategy, Consumer & Innovation Officer, Adventist HealthMatt Fisher, General Counsel, CariumLeard Mita, AVP, Physician Contracts & Amb Finance Operations, NorthBay HealthcareMark Hanson, CEO, Decoded Health

HealthIMPACT Live Presents: From Innovator to Operator: Harnessing the Spirit of Innovation to Transform Patient Experience and Operationalize Value-Based Care Original Published Date: Jul 16, 2021Youtube Video: https://www.youtube.com/watch?v=RQdunt4NtYAAfter three years as the Chief Innovation Officer at LifeBridge Health, a $2.5B health system with a "full continuum" of assets from smartphone apps to health clubs to academic teaching hospitals, Dr. Daniel Durand is now embarking on a new role as Chief Clinical Officer. From overseeing a large portfolio of investments in virtual care, remote monitoring, and artificial intelligence during a period of explosive growth, he is now going to take what he has learned about innovation to improve access, quality, and affordability of the approximately 1.5 million patients they serve. Join us as we: Understand what the most successful health system innovation teams are doing during this post-COVID tidal wave of momentum in digital health and consumerism Implement the next level of innovation that health systems to help them not just navigate the new challenges of 2020, but financial success. Bust the biggest misconceptions around innovation and value-based care Leverage both digital health and value-based care to build trust between healthcare institutions and the community Discuss the link between better patient experience, equity, and outcomes, and how Lifebridge is tapping Digital Health to improve all three markers Daniel Durand, MD, Chief Innovation Officer, LifeBridge Health Emily Raisch, Program Director, HealthIMPACT Live (Moderator)

HealthIMPACT Live Presents: Fireside Chat with Dr. John Brownstein, COVID-19 The Path Forward - A Big Data Approach to Eliminate Existing Gaps in Vaccine Distribution and Overcome Vaccine Hesitancy YouTube: https://youtu.be/jGueNV6ggZsOriginal Published Date: July 16th, 2021The country fell short of President Biden’s goal to vaccinate 70 percent of Americans by July 4th and with the Delta Variant on the rise, we know the unvaccinated face greater risks. Public Health and Hospital leaders must come together to help unvaccinated overcome barriers including geographic distance, access, and hesitancy. In this session, Dr. John Brownstein will discuss: The power of data to deliver a strategy for living and working with COVIDTools to address vaccine equity and improve vaccine confidenceIdentify where is access to the vaccine limited and how to improve access for vulnerable communitiesAdvance vaccine equity to limit viral transmission and mitigate the consequencesHow to improve confidence in the vaccine and protect us all from the variants and circulation John Brownstein, MD PhD Chief Innovation Officer, Boston Children's Hospital Sue Schade, Principal, StarBridge Advisors (Moderator)

Comprehensive Digital Strategy for Healthcare in a Hybrid Care World Join the HealthIMPACT Community today to get access to every session and join us July 14th-16th for the 2nd Annual Virtual HealthIMPACT Live Summer Forum. https://www.healthimpactsummer.com +150 Expert Perspectives +100 Sessions +75 Hours of Content +30 Partner Booths +25 Solution Sessions +15 Keynotes HealthIMPACT Live Spring Forum May 19th - 21st, 2021 by Purpose EventsCOVID-19 has forced us to question what’s possible in healthcare delivery and to challenge our thinking. Our expectations of what we want and expect from contact with the health system, what a “safe” distance, procedure, or interaction looks like, and how satisfied each participant is with an increasingly digital experience of healthcare are wildly different than they were a few months ago. True transformation is always a result not just of the availability of new technologies, but also of the willingness of patients, providers, and health systems to adopt it, and insurers to pay for it. This sea change of expectations has the potential to be the most transformative aspect of our new world. However, both traditional and virtual healthcare come with a bunch of, for lack of better words, stupid stuff that slows down providers, costs money, and hampers the patient experience. Forward-thinking health systems have the opportunity to create and implement a new, hybrid strategy, keeping and strengthening the best parts of telehealth expansion, a virtual workforce, and increased remote care while bringing back the most valuable and effective elements from traditional, in-person care. This will require a critical look at new and existing technologies, an honest evaluation of the merits of new and legacy processes, and a willingness to think outside the box and if needed, build a new one. This discussion will focus on building an effective digital care strategy to meet the new challenges of 2021. • Viewpoints on the changing Business model • Shift to virtual care, what to expect • Impact on organizational strategy • Proactive measures to thrive in the post-COVID business environment • How are technology budgets allocated, and is the way things have always been the way they should be going forward? Sara Vaezy, Chief Digital Strategy & Business Development Officer, Providence St. Joseph HealthDivya Paliwal, MD, Chief Clinical Transformation Officer, Horizon Blue Cross Blue Shield of NJLee Schwamm, MD, VP of Virtual Care, Mass General BrighamShahid Shah, Chairperson, HealthIMPACT Forum, Publisher, Netspective Media (Moderator)

HealthIMPACT Live Presents: The Future of Access and Delivery- Who is Getting Left Out of Telehealth and What Does it Take to Deliver More Accessible Virtual Care for Everyone?Originally Published: Nov 15, 2021YouTube Video: https://youtu.be/pw7XW5T0MfoSince the onset of the COVID-19 pandemic, the utilization of telehealth, remote patient monitoring, and virtual hospitals and smart home solutions has skyrocketed. While increased utilization has been rightly celebrated, many groups have fallen through the cracks. Elderly patients, rural patients, those with disabilities, language barriers, or lack of access to technology or sufficient internet connectivity have been left behind. !n this session, we will dive into where groundbreaking technologies and programs are making a demonstrable difference in outcomes and experiences for patients previously underserved by virtual health solutions and what health systems can do to better reach these sections of their patient populations,How do different groups adopt virtual health? What are the reasons certain groups are being left behind?In which populations and specialties are virtual health having the best outcomes? What are they doing right?How can we make virtual health more adaptable and accessible? Lee Schwamm, MD, Vice President, Virtual Care, Mass General BrighamJosh Goode, CIO, SCAN Health PlanJan Smith Reed, Director, US Healthcare, T-Base CommunicationsShahid Shah, Publisher and Chief Editor, Medigy.com, Moderator

Provider Priorities in Post Pandemic World - Steps We Can Take to Address the Systemic Problems Exposed and Amplified by COVID-19 HealthIMPACT Live Winter Forum March 10th - 11th, 2021 by Purpose EventsYouTube Video: https://youtu.be/eZ7p2Lfq6AsOriginally Published: Mar 26th, 2021The year 2021 presents a unique challenge- healthcare leaders find themselves with more technical tools with which to reach, treat, and analyze patients at the same time as providers and patients are exhausted, demoralized, and facing unprecedented adversity. A year into the COVID-19 pandemic, over 500,000 Americans have died from the virus and we face amplified disparities in severity, deaths, and vaccine rollout. Many healthcare leaders fear that the response to the pandemic has led to a widening gap in preventive and primary care for other conditions and that soon, we will see the consequences of this gap in higher morbidity and mortality due to preventable conditions. Further, they worry that an overstressed and exhausted workforce will not be prepared to handle it. It is clear that in the face of many challenges, leadership intention is not necessarily matching actionable steps to reduce burnout and overwork. The same is true for disparities exposed and exacerbated by the pandemic. Looking ahead, we’ll talk “No BS” answers to what steps leaders can and should take to better care for their communities and employees.

How Has the Healthcare System We Want Changed? YouTube: https://youtu.be/pW1KKf2GMgkOriginal Published Date: March 26th, 2021HealthIMPACT Live Winter Forum March 10th - 11th, 2021 by Purpose Events COVID-19 has forced us to question what’s possible in healthcare delivery and to challenge our thinking. Patients and providers have offered overwhelmingly positive responses to these innovations, and we will take the best of what we learned during a hard time to continue to offer the best care possible at all times.There’s no question that we’re facing a paradigm shift in healthcare, only where changes will stick and how we will shape the future of healthcare. How patients, providers, and healthcare leaders approach healthcare as a whole has changed. Our expectations of what we want and expect from contact with the health system, what a “safe” distance, procedure, or interaction looks like, and how satisfied each participant is with an increasingly digital experience of healthcare are wildly different than they were a year ago. True transformation is always a result not just of the availability of new technologies, but also of the willingness of patients, providers, and health systems to adopt it, and insurers to pay for it. This sea change of expectations has the potential to be the most transformative aspect of our new world. However, both traditional and virtual healthcare come with a bunch of, for lack of better words, stupid stuff that slows down providers, costs money and hampers the patient experience. In this session hear leaders share their plans for what to keep and what to forget in the new healthcare: • Create hybrid healthcare that’s truly best in class • Shift to virtual care, what to expect - viewpoints on the changing Business model • Proactive measures to thrive in the post-COVID business environment • Continuous safe care throughout the pandemic versus interruption of non-emergent care Stephen Klasko, President and CEO, Jefferson HealthAirica Steed, Ed.D, MBA, RN, EVP, and Chief Operating Officer, Sinai Health SystemDaniel Durand, Chief Innovation Officer, LifeBridge HealthMona Siddiqui, MD, MPH, MSE, SVP Clinical Strategy and Quality, Enterprise Clinical Management, HumanaShahid Shah, Chairperson, HealthIMPACT Forum, Publisher & Chief Editor, Medigy.com (Moderator)