
Patient Centered Care - How Technology Can Bridge the Patient Experience and the Business of Healthcare
Digital Health Talks - Changemakers Focused on Fixing Healthcare · Gail Zahtz
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Show Notes
Originally Published: Feb 2, 2023
YouTube Video: https://youtu.be/KRNA3E71CrQ
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Over 15 years after the Institute of Medicine recognized patient-centered care as one of the six major domains of healthcare quality, there has yet to be a major shift within traditional healthcare settings. While many patients are better informed, access to high-touch, personalized, and patient-focused care is still limited at best. In this session, experts discuss:
Understanding impactful moments of technology intervention along the patient journey Basic tenets in the business of healthcare: similarities and differences between the fee for service and value-based contracting How technology can realize patient-centered care.
Gail Zahtz, Founder & CEO, WiseCare Health