Digital Health Talks - Changemakers Focused on Fixing Healthcare

See what is happening now at https://www.healthimpactlive.com Transforming Obesity Care in the Digital Age Originally Aired: https://virtual.healthimpactlive.com/... As a highly accomplished physician executive with over 20 years of experience as a GI and bariatric surgeon, Dr. Aggarwal is uniquely positioned to discuss the intersection of medicine, surgery, and digital health in tackling the growing obesity crisis. During our discussion, we will explore how twenty30 health is leveraging technology, human health coaches, and complex data analysis to create personalized patient care journeys that drive high-value outcomes. Dr. Aggarwal will share his insights on the role of digital health solutions in improving access, engagement, and efficacy of obesity treatments, including the integration of GLP-1 medications into comprehensive care plans. We will also delve into the challenges and opportunities of building and scaling digital health startups in the obesity space, drawing on Dr. Aggarwal's experience at Thomas Jefferson University's venture arm and his work with companies like Livongo and Neuroflow. The conversation will touch on the importance of clinical validation, user-centered design, and value-based care models in driving adoption and impact. Rajesh Aggarwal, MD, PhD, Founder and CEO, Twenty30 Health Megan Antonelli, Chief Executive Officer, HealthIMPACT Visit https://virtual.healthimpactlive.com to see the latest in healthcare talk, every third Thursday of the month. On the run and can't watch the videos? Visit https://digitalhealthtalks.com to catch the podcast on everything healthcare.

While there is an abundance of hype surrounding the transformative potential of AI there is no doubt that it has the power to accelerate healthcare's transition to value-based care. Dr. Groves explores how AI can support healthcare organizations in achieving better patient outcomes while managing costs, and discusses the role of AI in alleviating administrative burdens for primary care physicians. We will discuss the potential of AI in addressing healthcare workforce shortages, sharing real-world examples of AI-driven interventions from his experience at Banner Health and Aetna. Dr. Groves emphasizes the importance of responsible and ethical AI use, outlining necessary safeguards and governance measures. Looking ahead, he envisions the integration of AI and value-based care reshaping the healthcare landscape, highlighting promising opportunities and potential pitfalls for leaders to navigate. Support the transition to value-based care, enabling healthcare organizations to improve patient outcomes while effectively managing costsAlleviate administrative burdens on primary care physicians, empowering them to focus on building strong patient relationships and delivering personalized, high-quality careGain insights into real-world applications of AI-driven interventions that address healthcare workforce shortagesExplore the necessary safeguards, governance measures, and future-ready skills needed to successfully navigate the integration of AI and value-based care Robert Groves, MD, CMO EVP, Banner Aetna Megan Antonelli ,Chief Executive Officer, HealthIMPACT

See what is happening now at https://www.healthimpactlive.com YouTube Video: https://www.youtube.com/watch?v=BQHqb4bA4Lo Join us as we discuss virtual nursing and the integration of artificial intelligence (AI) in healthcare. We’ll discuss how AI-powered tools and virtual nursing are revolutionizing patient care, remote monitoring, and support. We discuss the benefits of virtual nursing, including alleviating workload, improving patient satisfaction, and providing opportunities for experienced nurses to continue their careers in less physically demanding roles. We will also address the challenges and concerns surrounding the implementation of AI in nursing, such as the importance of maintaining the human touch and empathy in patient care, the need for AI to adapt to individual patient needs and preferences, and the potential biases and limitations of AI-generated recommendations. Linda Macomber, Associate Professor, National University Megan Antonelli, Chief Executive Officer, HealthIMPACT Visit https://virtual.healthimpactlive.com to see the latest in healthcare talk, every third Thursday of the month. On the run and can't watch the videos? Visit https://digitalhealthtalks.com to catch the podcast on everything healthcare.

Digital health has become an integral part of the patient care experience, evolving how we receive necessary data to equip physicians and care teams in their mission to improve patient health outcomes. With ongoing advancements in digital health, the ultimate goal is to enhance the quality of care while easing the burden on providers and creating accessible and equitable care for diverse patient populations. To achieve true scalable and sustainable success in digital health across business models such as value-based care and health equity, we must assess physicians' readiness for digital health innovation, the accessibility of these solutions, and existing barriers. A holistic, bottom-up approach in digital health transformation is key. In this interview, Nzinga Lowe, a healthcare leader with extensive experience in value-based care and digital health, will discuss the challenges and opportunities in driving value-based care adoption among providers and payers. She will share insights on how digital health innovations can support the transition to value-based care models, improve health outcomes, and address health equity. Nzinga will also provide examples of successful digital health implementations and discuss the importance of engaging providers, patients, and community resources in the process.How to accurately assess your medical group or health system for holistic digital health readiness and adoptionThe foundation to develop a patient-centric, value-based framework for asynchronous care and in-office clinical operations optimizationInnovative strategies to enhance your digital health landscape and improve your patients' digital care journey Nzinga Lowe, Chief Executive Officer & Founder, Pygmalion HealthMegan Antonelli, Chief Executive Officer, HealthIMPACT

We will explore the key insights and strategies from her groundbreaking book, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care. Throughout the interview, Susannah will share her expertise and insights on how listeners can become active participants in the patient-led revolution, whether they are patients, caregivers, or healthcare professionals. Listeners will come away with a renewed sense of empowerment and a clear roadmap for driving meaningful change in healthcare.The four powerful patient archetypes (Seekers, Networkers, Solvers, and Champions) and how they can leverage their unique strengths to drive change in healthcare.Practical tools and techniques for patients, survivors, and caregivers to navigate the complexities of the healthcare system and advocate for better care.Inspiring real-world examples of patient-led innovations that are transforming healthcare and improving outcomes.Actionable advice for healthcare professionals on embracing the patient-led revolution and collaborating with rebels to create a more responsive, effective, and compassionate healthcare system.Strategies for building resilient patient communities and harnessing the power of collective wisdom to address unmet health needs. Megan Antonelli, Chief Executive Officer, HealthIMPACTJanae Sharp, Founder, The Sharp IndexSusannah Fox, Author, Rebel Health

In this episode of 'Five Good Things,' hosts Megan Antonelli and Janae Sharp discuss a range of optimistic updates in healthcare. Highlights include updates on nutritional standards in schools, advances in hormone therapy research, the expansion of telehealth services, innovative efforts at Geisinger Health, and new funding opportunities for AI in behavioral health. The hosts also touch on the importance of recognizing mental health as a crucial component of overall health and celebrate upcoming awards aimed at honoring exceptional contributions in the healthcare field. Megan Antonelli, Chief Executive Officer, HealthIMPACT Janae Sharp, Founder, The Sharp Index

In this thought-provoking session, we will delve into the recent surge of attention and investment in women's health. From President Biden's groundbreaking Executive Order to the ambitious ARPA-H Sprint, and even celebrity advocacy, the landscape of women's health is undergoing a significant transformation. Join us for an insightful discussion as we navigate the evolving landscape of women's health. We explore how health IT leaders can capitalize on this unprecedented attention to drive meaningful advancements in care delivery, research, and innovation. Together, we will assess whether women's health is finally receiving the attention and investment it deserves and chart a course for a more equitable and empowering future. As health IT leaders, it is crucial to understand how these developments will impact our strategies, investments, and the overall direction of the industry. We will explore the following key aspects:State of Innovation in Women's HealthFrom Mensus to Menopause Who Pays and Why? Identifying key areas of opportunity for health IT investments, partnerships, and collaborations that align with the current focus on women's health and strategies to optimize resource allocation and maximize impactBiden's Executive Order: Analyzing the implications of the President's directive on women's health and how it will shape policies, funding, and priorities in the healthcare sector.Accelerating innovation through a $100 million ARPA-H women's health sprint- discussing how this initiative could accelerate innovation and drive meaningful change.Assessing the impact of high-profile figures like Oprah in raising awareness and mobilizing resources for women's health causes, and exploring how health IT leaders can leverage this momentum to drive positive outcomes. Katie McMillan, CEO, Well Made Health, LLCMegan Antonelli, Chief Executive, Officer HealthIMPACT

Join us on this exciting episode of Health Impact Live, where our host Shahid Shah engages in a compelling conversation with BJ Moore, the digital transformation visionary from Providence. With a rich background from his 27 years at Microsoft, culminating as the Vice President of Engineering for Azure, BJ brings a wealth of tech experience to the healthcare industry. He discusses his transition to Providence and how his journey has propelled forward the use of cutting-edge technologies in healthcare environments that traditionally lag behind other industries.In this session, we dive deep into how Providence has embraced digital modernization under BJ's leadership, creating three strategic pillars: simplify, modernize, and innovate. We explore the significant role of ambient voice technologies in enhancing caregiver interactions and the strides Providence has made in integrating AI to transform patient care and administrative processes. BJ also shares insights on the ongoing developments in AI applications, from Providence Chat, a private version of ChatGPT, to Grace, a chatbot that reduces patient-provider communication overhead, and more. Providence is also one of the largest users of Nuance communication. They use this to automatically create clinical documentation from patient visits in seconds with DAX Copilot.Don't miss this episode to learn about the future of healthcare technology and how embracing innovation can lead to improved outcomes in patient care and operational efficiency. We wrap up with BJ’s take on the current trends and his advice for other healthcare executives navigating the dynamic landscape of digital health. Like, share, and subscribe on your favorite podcast platform. BJ Moore, CIO and EVP of Real Estate Strategy Operations, Providence Healthhttps://www.linkedin.com/in/bj-moore-2430365/Shahid Shah, CEO, Netspective Media, Chair, HealthIMPACT

Join Megan Antonelli and Janae Sharp as they discuss the latest Five Good Things in healthcare. Megan Antonelli, Chief Executive Officer, HealthIMPACT Janae Sharp, Founder, The Sharp Index

Join Dr. Komal Bajaj, a renowned expert in healthcare performance enhancement, for a deep dive into the transformative role of simulation in healthcare. This session, titled "Integrating Simulation and Safety," will explore the pivotal connections between advanced simulation techniques, quality metrics, the environmental impacts of healthcare practices, and the safety of healthcare workers. Participants will gain insights into how simulation can be leveraged to improve healthcare outcomes while addressing critical safety and environmental challenges. Dr. Bajaj's expertise in medical simulation and her innovative approaches to integrating educational strategies with health policy development make this a must-attend event for healthcare professionals, policy makers, and environmental advocates. Understanding Simulation's Role in Healthcare: Learn how simulation technologies can enhance healthcare quality and safety metrics.Impact on Healthcare Worker Safety: Explore strategies to protect healthcare workers through improved simulation training and risk assessment.Environmental Considerations: Discuss how healthcare practices can adapt to reduce environmental impact without compromising patient care quality.Future Directions in Health Policy: Gain insights into how health policy can evolve to incorporate both safety and environmental sustainability.

Join us on this enlightening episode of "Future of Care," where we dive deep into the transformative world of healthcare with two renowned experts, Eric Alper and Shahid Shah. This episode, originally recorded at HIMSS 2024 is focused on the innovative "Hospital at Home" model, exploring its integration with Epic's Electronic Health Records (EHR) system to enhance patient experience and care delivery.Eric Alper, MD, VP/Chief Quality Officer, Chief Clinical Informatics Officer at UMass Memorial Health, shares his insights on how "Hospital at Home" is reshaping patient interactions and the role of technology in making healthcare more accessible and effective. Shahid Shah, CEO of Netspective Media and HealthIMPACT Chair, discusses the technical advancements and challenges in integrating Epic EHR with home-based healthcare solutions.We also take a closer look at UMass Memorial initiatives in enhancing inpatient access and streamlining processes. Our guests analyze the outcomes, the lessons learned, and what the future holds for similar programs worldwide.Eric Alper, MD, VP/Chief Quality Officer, Chief Clinical Informatics Officer at UMass Memorial HealthShahid Shah, CEO, Netspective Media, Chair, HealthIMPACT https://www.linkedin.com/in/eric-alper-217570a/

In this engaging discussion, we'll delve into the findings of a national survey conducted by Dr. Rosner and his team, exploring the experiences of digital health companies integrating their tools with Electronic Health Records (EHRs). Driven by the increasing importance of interoperability in healthcare, this research sheds light on key challenges and opportunities in the field.Discuss the motivations behind the research, the collaborators involved, and the study's design Understand the implications of the survey results Address the hurdles digital health companies face in adopting standard APIs, including high fees, difficulty accessing EHR testing environments, and the continued use of proprietary APIs alongside standard onesStrategies to overcome these barriers and facilitate seamless communication between digital health tools and EHR systems Resources ONC's Health IT Buzz Blog Post: Digital Health Company Experiences Using EHR APIs, Wes Barker; Catherine Strawley and Benjamin Rosner | FEBRUARY 15, 2024https://www.healthit.gov/buzz-blog/research-and-scientific-advancement/digital-health-company-experiences-using-ehr-apis A national survey of digital health company experiences with electronic health record application programming interfacesWesley Barker, MS, Natalya Maisel, PhD, Catherine E Strawley, MPH, Grace K Israelit, MPH, Julia Adler-Milstein, PhD, Benjamin Rosner, MD, PhDJournal of the American Medical Informatics Association,ocae006,https://doi.org/10.1093/jamia/ocae006 Draft USCDI v5includes 13 new data elements and two new data classes. Please reference the Draft USCDI v5 standard document and the Standards Bulletin 2024-1 for details. ONC is accepting feedback on the proposed new data elements on the Draft USCDI v5 website until Monday, April 15, 2024 at 11:59 p.m. ET. Feedback will be considered as ONC develops the final version of USCDI v5, which we anticipate publishing in July 2024.Draft USCDI v5: https://www.healthit.gov/isa/united-states-core-data-interoperability-uscdi#draft-uscdi-v5 Wesley Barker, Branch Chief Office of the National Coordinator, US Department of Health and Human ServicesBen Rosner, MD, PhD, Assoc. Professor, UCSF - Digital Health Researcher and Hospital Physician, Founding CMIO HealthLoop, CMS Adviser, Network of Digital EvidenceMegan Antonelli, Chief Executive Officer, HealthIMPACT

Ed Marx's insights from "Diagnosed" provide invaluable guidance for navigating the complexities of the healthcare system, empowering patients, caregivers, and healthcare leaders to drive meaningful change and improve the overall patient experience. Edward Marx, Author, Diagnosed: An Insider's Guide For Your Healthcare Journey, Chief Executive Officer, Marx AdvisoryMegan Antonelli, Chief Executive Officer, HealthIMPACT

Mayo Clinic CIO Cris Ross delves into the transformative evolution of healthcare, from the pioneering days of Minute Clinic to the forefront of digital innovation at Mayo. With keen insights drawn from personal experience as a cancer survivor and healthcare leader, Ross explores the imperative shift from process-centric to patient-centric care delivery. He reveals groundbreaking advancements in AI technology, highlighting Mayo's collaborations with industry giants like Google to revolutionize patient-clinician interactions. Ross's vision for the future of healthcare promises a paradigm shift towards seamless integration, personalized care, and empowered patient experiences. Cris Ross, CIO, Mayo ClinicMegan Antonelli, CEO, HealthIMPACT

Dive into the dynamic world of health tech marketing with Christine Slocumb, seasoned industry expert and author of "Stop Starvation Marketing." Explore recent effective strategies from HIMSS and VIVE events, while confronting industry challenges like prioritizing patient outcomes and overcoming healthcare's marketing stigma. Learn practical approaches to balancing marketing investment with product development and embrace the roller-coaster nature of B2B marketing. Discover key priorities for resource allocation and growth, alongside actionable tips for fostering lasting customer relationships and building a strong brand identity. Gain insights into overcoming common challenges faced by startups and Fortune 50 firms alike, paving the way for marketing success in this rapidly evolving landscape. Christine Slocumb, MSEE, MBA, Chief Growth Officer, Supreme OptimizationMegan Antonelli, Chief Executive Officer, HealthIMPACTJanae Sharp, Founder, The Sharp Index

In this episode of 'Digital Health Talks' from Health Impact, hosts Megan Antonelli and Janae Sharp discuss key highlights from the HIMSS conference. They focus on the 'five good things' segment, detailing advancements in women's health research, the positive impact of digital transformation in healthcare, the role of artificial intelligence (AI) and automation, the trend of hospital-at-home, and the potency of data analytics in improving patient care. Highlights include an executive order advancing women's health research with a significant funding commitment, testimonials on how technology enhances patient safety and quality, discussions on AI's potential in healthcare automation without replacing human input, and insights into data-driven decision-making for better health outcomes. The episode emphasizes the importance of technology in healthcare while ensuring it augments human-centric care. Megan Antonelli, Chief Executive Officer, HealthIMPACT Janae Sharp, Founder, The Sharp Index

This edition of the Five Good Things features a discussion between hosts Megan Antonelli and Janae Sharp on positive developments in healthcare. They explore a range of topics, including the World Health Organization's global digital health initiative called Guide, the Lorna Breen Act's potential reauthorization, New York City's legal actions against social media platforms for their contribution to the youth mental health crisis, financial growth in the digital health market, and the publication of Rebel Health by Susanna Fox. The podcast emphasizes the importance of digital health as a tool for global health improvement while addressing the need for mental health support among healthcare providers and the youth. Additionally, it discusses the potential of digital health to reach underserved communities and highlights the role of patients in healthcare innovation. Megan Antonelli, Chief Executive Officer, HealthIMPACT Janae Sharp, Founder, The Sharp Index

In this HealthIMPACT Live Digital Health Talks episode, host Megan Antonelli welcomes Dr. Harvey Castro, an esteemed emergency room physician, entrepreneur, and industry leader. Dr. Castro, recognized as one of North America's Top Voices in Healthcare, shares insights into the transformative impact of AI in healthcare, drawing from his extensive experience and upcoming engagements at HIMSS 24 and the HealthIMPACT Forum.Harvey Castro, MD, Assistant ProfessorAssistant Professor, The University of Texas at San Antonio Megan Antonelli, Chief Executive Officer, HealthIMPACT https://www.linkedin.com/in/harveycastromd/ Harvey Castro, MD an emergency room physician and healthcare leader who thrives on motivating teams by providing the most technologically advanced healthcare services to local and outlying communities throughout the state of Texas. His passion is in balancing innovative healthcare approaches with individualized patient care. Believing in building sincere trust with patients, doctors, staff, and community leaders by displaying unwavering compassion, care, and understanding.With a humble upbringing, Harvey is dedicated and persistent in all facets of his career as an emergency medicine physician, an entrepreneur, and a healthcare leader. Always pursuing “outside-the-box” thinking in all he does, from creating multiple healthcare apps for iPhone and Android smartphones, to serving as a consultant for several healthcare companies, authoring medical publications, and promoting community healthcare as a medical correspondent for Telemundo and Univision. A doctor who understands medicine in the trenches of a busy ER and the business aspects of running multiple ERs and hospitals while also starting more than 20 successful businesses and served on medical boards to help drive patient care.He quickly develops solutions to novel health and business problems, adapts well in times of crisis, and is never afraid to give more time to a patient who needs reassurance from a doctor who has that inner devotion to patient care. Harvey truly believes in leading by example, inspiring and motivating his team to do their best, and bringing positive change to our healthcare systems.Harvey has been voted “Best Doctor” consecutively each year since 2014 by “D Magazine,” and is certified by the American Board of Emergency Medicine and American College of Emergency Physicians. He is frequently in the media and serve as a speaker to healthcare organizations and practice groups to inspire loyalty, drive compassionate patient care, and build professional growth.

See what is happening now at www.healthimpactlive.comOriginally Published: Feb 22YouTube Video: https://www.youtube.com/watch?v=3ZWV4Fs37-o Join us for an insightful interview with Lygeia Ricciardi, a trailblazer with over 20 years of experience in digital health. From her roles at the FCC to ONC and Carium, Lygeia has shaped the landscape of holistic well-being and co-founded AdaRose. In this discussion, we delve into her diverse career, AdaRose's response to the changing dynamics of remote work, the concept of holistic wellbeing, challenges in corporate wellness programs, emerging trends, the balance between technology and human connection, addressing mental health, and the future of corporate wellness. Gain valuable insights and advice from a leading voice in healthcare and wellness on making a positive impact in this transformative space Pioneering holistic well-being, offering actionable strategies for individuals seeking a comprehensive approach to their health Gain practical takeaways to enhance your own remote or hybrid work experience Gain actionable tips to transform workplace wellness initiatives for increased employee engagement and satisfaction Valuable insights into the future, empowering you to proactively embrace emerging trends and stay ahead in the ever-evolving field Gain practical strategies on leveraging technology without compromising the essential human touch in corporate wellness programs Ms. Lygeia Ricciardi ,Founder & CEO, AdaRose Megan Antonelli, Chief Executive Officer, HealthIMPACT Janae Sharp, Founder, The Sharp Index

YouTube Video: https://www.youtube.com/watch?v=rO145oPSaMgOriginally Published: Feb 22, 2024 Every one of us will come in contact with the healthcare system at at least one point in our lives. Join us for a conversation with Dr. Erkeda DeRouen and Erynn Peterson on how to work together to think outside the box to transform the system to benefit more people, regardless of resources. The discussion revolves around how we can bring people together from all industries to create new solutions to improve patient engagement and outcomes. Erynn Petersen shares her experiences leading EMME, a pioneering company dedicated to women's health technology, focused on birth control adherence through integrated tech solutions. Dr. Erkeda DeRouen, with her extensive background in healthcare quality and digital innovation, provides a unique perspective on improving patient outcomes and healthcare systems. Together, we discuss the challenges they've faced, the breakthroughs they've achieved, and their visions for the future of healthcare. This episode is a must-listen for anyone interested in the intersection of health technology, patient care, and innovative strategies for driving meaningful change in the healthcare industry.Gain insights into patient-centered solutions to transform healthcare to benefit more individualsDiscover innovative approaches that prioritize patient engagement, ensuring a more personalized and effective healthcare experienceExplore how collaboration across diverse industries can drive new solutions in healthcareUncover actionable insights that empower you to become a change agent in the intersection of health technology and patient care, contributing to meaningful transformations within the healthcare industry Erkeda DeRouen, MD Chief Medical Officer, Emme Erynn Petersen, CEO, Emme Janae Sharp, Founder, The Sharp Index, Moderator

HealthIMPACT Live goes to ViVE

Coming into the New Year we are united in making resolutions, setting goals, and mapping out our strategies for making an impact in 2024. Join us for a conversation with Dr. Resa E. Lewiss and Dr. Adaira Landry, authors of Microskills: Small Actions, Big Impact. Shipping April 16th - Pre-order on Amazon here. Learn how every big goal, complicated task, healthy habit, and, yes, even what we think of as character traits, can be broken down into small, learnable, skills that can be practiced, and incorporated real-time. Get preview on how to:Manage your task list to get work doneBuild and maintain your professional reputationBecome a subject matter expertGrow and nurture your networkBecome a better communicator Resa E. Lewiss, MD, Professor of Emergency Medicine and Radiology, Thomas Jefferson University HospitalsAdaira Landry, MD, Assistant Professor of Emergency Medicine, Harvard Medical SchoolMegan Antonelli, Chief Officer Executive, HealthIMPACT

Digital Health Talks: Five Good Things in Healthcare - January EditionIn this episode of 'Five Good Things' at Health Impact, Megan Antonelli and Janae Sharp discuss the positive developments in healthcare for January. They highlight the fundraising success of Rune Labs, a neurology software data company that raised $12 million. They also discuss the $3 million raised by healthcare company Health in Her Hue, which is focused on maternal health for women of color. They talk about the appointment of the first Chief Competition Officer, Stacy Sanders, in the Health and Human Services department. They mention their satisfaction with HIMSS and VIVE's' conference accommodations for nursing women. Finally, they discuss the Healthcare Analytics Summit, reflecting on the evolving accommodations and practices for working moms in the healthcare industry. Megan Antonelli, Chief Executive Officer, HealthIMPACT LiveJanae Sharp, Founder, The Sharp Index

Originally Published: Nov 30, 2023YouTube: https://youtu.be/wPCy9rVRxdE?si=8L23VPEWBycmIbG_ In this exciting episode of Digital Health Talks, we're thrilled to host healthcare and hospitality expert, Dr. Peter C. Yesawich, as they unveil the secrets of their forthcoming book, "Hospitable Healthcare: Just What the Patient Ordered!" (Indigo River Publishing, September 5, 2023).Join us as we explore how healthcare experiences can be transformed by borrowing principles from the hospitality industry. Most of us can attest to the stark contrast between our interactions with hospitals and those with hotels, resorts, and restaurants. But what if healthcare providers served us with the same level of hospitality? Dr. Yesawich dive deep into this intriguing concept.Together, we'll journey through 24 common service touchpoints shared by the worlds of hospitality and healthcare, where they introduce their innovative PAEER model (Prepare, Anticipate, Engage, Evaluate, Reward). This model is grounded in the principles the hospitality industry has used to create exceptional guest experiences, and it holds the promise of revolutionizing patient care.Discover what the PAEER model of service delivery is and how it can enhance the patient experienceUnderstand the fundamental difference between "serving" and "treating" patients, and identify the real culprit behind the healthcare experience gone wrongExplore the six primary catalysts of patients' anxiety and learn how healthcare providers can use hospitality industry practices to alleviate the fear of doctors.Delve into the complex issue of pricing transparency, which plagues healthcare services, including the challenge of surprise billingUncover the six strategic steps healthcare service providers can take to ensure positive interactions between patients and employeesLearn about the untapped potential for recognition and reward programs in healthcare, and the impact they can have on patient loyaltyGain insights into the importance of word-of-mouth marketing in healthcare, and discover how to effectively measure it Michael Millenson, President, Health Quality Advisors LLCMegan Antonelli, Chief Executive Officer, HealthIMPACTJanae Sharp, Founder, The Sharp Index, Moderator

See what is happening now at www.healthimpactlive.com YouTube Video: https://www.youtube.com/watch?v=a4a3xDvGQFUOriginally Published: Nov 28, 2023 Dive into the dynamic intersection of equity and innovation in healthcare with Chris Gibbons at HealthIMPACT Live. As an Equity and Innovation Adviser, Chris navigates this critical juncture daily. Join the conversation on AI ethics, patient welfare, and the evolving landscape, shaping the future of patient-centric digital medicine.Insights on the balance between equity and innovation in healthcareExplore strategies to ensure responsible and ethical implementation of artificial intelligence in healthcareNavigate the critical intersection where equity and innovation meetUncover actionable insights for creating a more equitable and innovative healthcare system Chris Gibbons, MD, MPH Founder & CEO, The Greystone GroupJanae Sharp, Founder, The Sharp Index

YouTube Video: https://www.youtube.com/watch?v=BJljVc6rntkOriginally Published: Nov 28, 2023 Join Dr. Jay Bhatt in an insightful session as he unveils the second edition of "Patient Safety: A Case-based Innovative Playbook for Safer Care" a groundbreaking book designed to revolutionize healthcare systems. Delve into real-life clinical case studies, exploring a spectrum of medical errors. Gain actionable insights applicable across diverse settings for creating a safer healthcare environment.Address a broad range of errors, from medical and medication to surgical, diagnostic, communication, and nursing-related.Discover pivotal instances where addressing equity enhanced patient safety.Learn about effective measures taken to promote equity in healthcare.Explore meaningful progress and discuss an innovation that has genuinely improved care for underserved populations.Discuss why simplifying the dialogue around holistic care is crucial for driving real change in healthcare.Don't miss this opportunity to engage with Dr. Jay Bhatt and explore transformative ideas shaping the future of healthcare. Jay Bhatt, MD, Primary Care Internist, Adjunct Faculty, Professor, University of Illinois Chicago School of Public Health, Managing Director, DeloitteMegan Antonelli, Chief Executive Officer, HealthIMPACT

See what is happening now at www.healthimpactlive.comOriginally Published: Nov 28, 2023YouTube Video Link: https://www.youtube.com/watch?v=B7EKIyivuQk In this exclusive interview with João Bocas, a renowned healthcare entrepreneur and digital health visionary, we delve into the ever-evolving landscape of global digital health innovation and trends. João shares insights from his extensive 20-year career in the healthcare sector, discussing the significant changes he's witnessed and how they've shaped his work. He highlights promising emerging trends in healthcare and wearable technology, drawing on his reputation for identifying and leveraging these trends to create impactful solutions.João also reflects on the lessons he's learned from founding and leading healthcare technology companies, shedding light on how these experiences have influenced his entrepreneurial approach in the healthcare field. As a dedicated philanthropist committed to improving global health, he discusses a specific initiative he has supported and the impact it has had on healthcare access.The interview delves into the role of technology in bridging healthcare disparities on a global scale, emphasizing how it can democratize healthcare access. Finally, João shares his excitement about the positive changes underway in the healthcare industry. This interview offers a comprehensive exploration of digital health innovation and trends, providing valuable insights from a true expert in the field.João Bocas, CEO & Global Digital Health Influencer, The Wearables Expert ™ Megan Antonelli, Chief Executive Officer, HealthIMPACT Moderator

Cardio Innovation Spotlight - American Heart Association Center for Health Technology & Innovation's 6th Health Tech CompetitionOriginally Published: Nov 28, 2023YouTube Video: https://youtu.be/zWcoF8kb45Q?si=pl8M2MVk6XhnDESP Hear about the groundbreaking innovations in cardiovascular health that were part of the 6th Health Tech Competition at the American Heart Association's Scientific Sessions Conference November 10th-13th in Philadelphia. Hear about the pioneering finalists like Ainthoven's AI-driven pediatric ECG tool and Cardiosense's non-invasive heart monitoring. Gain insights from the winners, learn how you can get involved in the CHTI Innovators Network, and benefit from their valuable advice to innovators. Jeffrey Makowka, Program Director, Center for Health Technology and Innovation, American Heart AssociationJanae Sharp, Founder, The Sharp Index, Moderator

See what is happening now at www.healthimpactlive.com YouTube Video: https://www.youtube.com/watch?v=sDiCcQ0i9DsOriginally Published: Oct 25, 2023 Join us for an engaging exploration of the dynamic world of AI-Powered Patient Engagement. In this session, we'll delve into the evolving role of artificial intelligence in healthcare, assessing both its vast potential and the real needs of patients. We will discuss the advantages AI brings to healthcare, the practicality of increased access to care through technology, and the profound ways in which AI and technology are enhancing the overall patient experience. From bridging the gap between potential and reality to addressing the ethical considerations, this discussion promises to shed light on the transformative power of AI in healthcare. Megan Antonelli, Chief Executive Officer, HealthIMPACTCorinne Stroum, Director of Consumer Experiences & Insights, SCAN Health Plan

See what is happening now at www.healthimpactlive.comOriginally Published: Oct 25, 2023YouTube Video: https://youtu.be/7SKcmN5gujw?si=EsnGaYTlaMzWSOLe Revolutionizing Patient Care with 'Hospitable Healthcare'In this exciting episode of Digital Health Talks, we're thrilled to host healthcare and hospitality expert, Dr. Peter C. Yesawich, as they unveil the secrets of their forthcoming book, "Hospitable Healthcare: Just What the Patient Ordered!" (Indigo River Publishing, September 5, 2023).Join us as we explore how healthcare experiences can be transformed by borrowing principles from the hospitality industry. Most of us can attest to the stark contrast between our interactions with hospitals and those with hotels, resorts, and restaurants. But what if healthcare providers served us with the same level of hospitality? Dr. Yesawich dive deep into this intriguing concept.Together, we'll journey through 24 common service touchpoints shared by the worlds of hospitality and healthcare, where they introduce their innovative PAEER model (Prepare, Anticipate, Engage, Evaluate, Reward). This model is grounded in the principles the hospitality industry has used to create exceptional guest experiences, and it holds the promise of revolutionizing patient care.Discover what the PAEER model of service delivery is and how it can enhance the patient experienceUnderstand the fundamental difference between "serving" and "treating" patients, and identify the real culprit behind the healthcare experience gone wrongExplore the six primary catalysts of patients' anxiety and learn how healthcare providers can use hospitality industry practices to alleviate the fear of doctors.Delve into the complex issue of pricing transparency, which plagues healthcare services, including the challenge of surprise billingUncover the six strategic steps healthcare service providers can take to ensure positive interactions between patients and employeesLearn about the untapped potential for recognition and reward programs in healthcare, and the impact they can have on patient loyaltyGain insights into the importance of word-of-mouth marketing in healthcare, and discover how to effectively measure it

See what is happening now at www.healthimpactlive.com YouTube: https://www.youtube.com/watch?v=4uzUsT6OzUYOriginally Published: Oct 25, 2023Diagnosing and Treating Healthcare's Misinformation Illness Join us for an illuminating discussion on "Diagnosing and Treating Healthcare's Misinformation Illness". Discover how Dr. G’s book addresses the pressing issue of healthcare misinformation and its profound impact on patient care. Learn how healthcare leaders can foster trust and health literacy in the digital age. Geeta Nayyar, MD, MBA, Author Dead Wrong, Diagnosing and Treating Healthcare's Misinformation Illness Megan Antonelli, Chief Executive, Officer HealthIMPACT

YouTube: https://www.youtube.com/watch?v=TP8VTRAvro0Original Published Date: Sep 26, 2023 See what is happening now at www.healthimpactlive.comUnlocking Success Empowering Women in Leadership to Excel In the dynamic landscape of leadership, women continue to shatter glass ceilings and redefine the future. However, securing the support of investors remains a critical challenge. This session dives deep into the strategies and insights that women in leadership roles need to excel by garnering the backing of investors. Join us as we explore women leaders' unique hurdles in accessing capital and investment and get actionable advice on building robust investor relationships, crafting compelling pitches, and confidently navigating the investment landscape.Gain valuable insights into the current state of investment, highlighting both opportunities and challenges that women leaders encounter.Learn how to craft persuasive pitches that resonate with investors, emphasizing your unique value proposition and vision.Discover strategies to establish and maintain meaningful connections with potential investors, fostering trust and credibility. Nazma Rosado, Principal Consultant, Avion Consulting, Inc. Megan Antonelli, Chief Executive Officer, HealthIMPACT

See what is happening now at www.healthimpactlive.com Creating an Award Winning Clinical Team Originally Published: Sep 26, 2023YouTube Video: https://www.youtube.com/watch?v=OF9MV-5EKWo Join us for an insightful interview with Becky Fox, RN, CNIO, Chief Nursing Informatics Officer at Intermountain, as we delve into her remarkable journey in the world of healthcare informatics. Becky will share her strategies for fostering innovation and collaboration within her clinical team, which have led to award-winning outcomes. She will also highlight specific achievements that showcase her team's contributions to clinical informatics initiatives. In a rapidly evolving field, we'll explore how Becky encourages continuous learning and professional development among the women on her clinical team to ensure they remain at the forefront of technological advancements and best practices. Becky Fox, MSN, RN-BC, Chief Clinical Information Officer, Intermountain Healthcare Janae Sharp, Founder, The Sharp Index

CIO Perspectives - Change Management, Clinician Engagement, and Leadership Strategies for Women in Health IT Originally Published: Sep 26, 2023YouTube Video: https://youtu.be/4AZfFLpsrPo?si=dmQGjb7LwqDPhgQYExplore the current landscape of women's leadership in healthcare technology. Discover successes, challenges, and strategies for empowering more women to drive transformative adoption in healthcare technology. Join us for insights and actionable discussions. Colleen Lyons, Chief Information Officer, Lenox Hill Hospital Megan Antonelli, Chief Executive Officer, HealthIMPACT

Welcome to another episode of Health Impact Live! In today's episode, we're excited to share five positive developments in the world of healthcare. From advances in pharmaceuticals to innovative approaches to women's health, we've got a lot of good news to cover. Join us as we dive into these uplifting stories.These five good things in healthcare illustrate positive developments in various aspects of the industry. From tackling COVID-19 to reducing drug prices and advancing women's healthcare, these stories inspire hope for a brighter future in healthcare. Stay tuned for more uplifting healthcare news in future episodes! Janae Sharp, Founder, The Sharp IndexMegan Antonelli, Chief Executive Officer, HealthIMPACT Live

YouTube Video: https://www.youtube.com/watch?v=z1_oWKgfW7wOriginally Published: Jul 21, 2023See what is happening now at www.healthimpactlive.com Leading the Digital Revolution in Healthcare: Transforming Patient Care and Innovation at Tufts Health System Join us for an inspiring session as we delve into the groundbreaking initiatives spearheaded by Dr. Shafiq Rab, a visionary leader in healthcare innovation, and his transformative work at Tufts Health System. In this session, we will explore the digital revolution in healthcare and its profound impact on patient care, operational efficiency, and innovation. Unveiling the Digital Transformation Blueprint Redefining Patient Care through Digital Innovations Leveraging Data and Analytics for Informed Decision-Making Fostering a Culture of Innovation Shafiq Rab, MD Chief Digital Officer and CIO, TuftsMegan Antonelli, Chief Executive Officer, HealthIMPACT, Moderator

See what is happening now at www.healthimpactlive.com Originally Published: Jul 21, 2023YouTube Video: https://www.youtube.com/watch?v=4V8Tx9KrzlwNavigating Healthcare Automation: Regulatory Outlook and Legal Considerations for Streamlining Processes and Eliminating Inefficiencies In order to keep pace with increasing demands on healthcare technology teams, healthcare organizations must foster a culture of continuous improvement that prioritizes efficiency, effectiveness, and innovation. This means getting rid of the "stupid stuff" that slows down progress and undermines the quality of care. In this session, we will explore the importance of continuous improvement in healthcare technology and provide practical guidance on fostering a culture of continuous improvement within your organization and the regulatory and legal issues organizations need to consider as they attempt to streamline and automate processes. Kyle Y. Faget, Co-Chair Health Care Practice Group, Foley & Lardner Megan Antonelli, Chief Executive Officer, HealthIMPACT Moderator

YouTube Presentation: https://www.youtube.com/watch?v=zuxmSqKEQWcOriginally Published: Jul 21, 2023 Fortifying Healthcare's Digital Armor: Securing On-Prem Multi-Cloud Environments for Unparalleled Data Protection Lawrence Kohan will discuss the vital role of VMware Aria Operations in ensuring compliance with industry standards like HIPAA and PCI. He will explore how VMware Tanzu Service Mesh strengthens healthcare applications with behavior-based security and API threat detection. Additionally, Lawrence will highlight the secure data management capabilities of HashiCorp Vault. Attendees will gain valuable insights into these solutions and their significance for healthcare security, and how they apply to both on-prem datacenters as well as VMware Cloud on AWS to achieve greater security in their multi-cloud environments. Lawrence Kohan, Senior Solution Architect, TeraSky

The COVID-19 pandemic has brought unprecedented challenges to the healthcare industry, prompting a rapid shift toward digital transformation. This session explores the significant impact the pandemic has had on hospital attitudes towards technology change and highlights trends developed by Palo Alto Networks to support healthcare providers in delivering care remotely. Additionally, Stephan Rockwell will address the crucial considerations for technology leaders in supporting a hybrid workforce within the healthcare sector. Join this insightful session to gain valuable insights into the future strategies and technologies shaping the healthcare industry in the wake of the pandemic.The impact of the pandemic on hospital attitudes toward technology changeTrends developed by Palo Alto Networks to support healthcare providers in remote care deliveryConsiderations for technology leaders supporting a hybrid workforce in HealthcareFuture strategies and technologies shaping the healthcare industry Stephan Rockwell Sr Director of Systems Engineering, US Healthcare Palo Alto Networks Megan Antonelli Chief Executive Officer HealthIMPACT Moderator

Originally Published: Mar 22, 2023YouTube Video: https://youtu.be/OjbOUe4ouawSee what's happening at www.healthimpactlive.com In February, ONC announced the first cohort of qualified networks in TEFCA. TEFCA aims to transform the healthcare industry by enabling a seamless and secure exchange of health information. It aims to improve patient care, reduce healthcare costs, and promote innovation in healthcare delivery, designed to create a single "on-ramp" to nationwide interoperability. In this session, hear from ONC on recent progress, including: How the Trusted Exchange Framework and Common Agreement work together to create a single on-ramp to nationwide interoperability Review of the technical, legal, and organizational requirements for exchanging health information under TEFCA, including data standards, privacy, and security protocols, and patient consent. Collaboration and participation efforts to achieve the goal of creating a more connected and interoperable healthcare system.

During this episode of Digital Health Talks, Megan and Janae introduce a new segment named "Five Good Things," which focuses on positive advancements in the healthcare industry. Along with showcasing positive news and developments in healthcare, the hosts discuss the promising results of a recent study on a new weight loss medication developed by Eli Lilly. The hosts also highlight the effectiveness of medication as an alternative to costly and invasive bariatric surgery for obesity management. Additionally, they touched on the importance of technology in healthcare, amongst other great news in the industry. By staying up-to-date on the latest developments and breakthroughs, we can work towards a healthier future. We encourage listeners to continue learning about innovative technologies and treatments and share this knowledge with others. Thank you for tuning in, and we look forward to bringing you more inspiring stories and positive news in the next episode. Janae Sharp, Founder, The Sharp IndexMegan Antonelli, Chief Executive Officer, HealthIMPACT Live

See what is happening now at www.healthimpactlive.com Novant Health is a leading healthcare organization at the forefront of leveraging technology and advanced analytics to transform patient care. In this session, we will explore the specific types of technology and advanced analytics capabilities that Novant Health is implementing and how they are expected to improve patient care and outcomes. Novant Health's investment in technology and advanced analytics can impact the efficiency and cost-effectiveness of its operations. We will delve into how this investment has impacted the organization's operations and what steps it takes to ensure that its healthcare providers and staff are properly trained and equipped to utilize the new technology and advanced analytics capabilities effectively. Join us for this fascinating interview to gain valuable insights into the future of healthcare technology and analytics. Onyeka Nchege, SVP|Chief Information Officer, Novant HealthThomas Hallisey, Digital Health Strategy Director, HANYS

Originally Published: Feb 2, 2023YouTube Video: https://youtu.be/KRNA3E71CrQSee what is happening now at www.healthimpactlive.com Over 15 years after the Institute of Medicine recognized patient-centered care as one of the six major domains of healthcare quality, there has yet to be a major shift within traditional healthcare settings. While many patients are better informed, access to high-touch, personalized, and patient-focused care is still limited at best. In this session, experts discuss: Understanding impactful moments of technology intervention along the patient journey Basic tenets in the business of healthcare: similarities and differences between the fee for service and value-based contracting How technology can realize patient-centered care. Gail Zahtz, Founder & CEO, WiseCare Health

Originally Published: Mar 24, 2023YouTube Video: https://youtu.be/DDjiIkmsofQSee what's happening at virtual.healthimpactlive.com IOs must implement and optimize technology to improve the efficiency and effectiveness of healthcare delivery. Remote patients, remote workers, scarce resources, and increasing security threats keep CIOs awake at night. The job of the CIO is becoming more complex as technology evolves, healthcare organizations face growing cybersecurity threats, and the need to address the inadequacies of existing EHRs. In this session, hear from leading CIOs on shifting priorities in 2023.Discuss healthcare challenges today, including rising costs, an aging population, and increasing healthcare demand anywhere. Explanation of the shift towards a hybrid healthcare system, focusing on integrating technology and data to improve patient outcomes. Overview of the impact of technology and data on the healthcare system and the importance of a human-centered approach. Jitendra Barmecha, MD, MPH SVP - CIO, SBH Health SystemJanae Sharp, Founder, The Sharp Index

Originally Published: Mar 28, 2023YouTube Video: https://youtu.be/cc5bgr2g2KI See what's happening at www.healthimpactlive.com Managing Cybersecurity as Digital Care Transformation, Growing Cyber Threats, and Regulatory Changes Converge Healthcare delivery continues to be driven by the growth of data delivered through wearable and sensory devices. Such devices feed cloud analytic platforms and offer real-time EHR updates that providers and caregivers must be able to access anywhere. Yet, they also allow for more avenues for account and network compromise for threat actors targeting care delivery for ransom. As a result, regulators have increased scrutiny to ensure providers implement best practices to prepare for and respond to cyber incidents and that senior management and Boards understand and mitigate cyber risk. In this session, health system leaders will discuss the following:Understanding the consequences of today's virtual care environment and the changing regulations, especially on clinical workflowHow the current environment impacts the strategic direction of cyber programsKey areas and technologies to invest in today to reduce cyber risksHow to ensure senior management understands how they can help mitigate cyber risk Terri Couts, RN-BC MHA, SVP and CIO, The Guthrie ClinicMatt Phillips, Associate Director Cybersecurity, GuidehouseSteven Ramirez, Chief Information Security Officer, Renown HealthNeil Carpenter, Health Care Innovation & Chief Strategy Officer

Originally Published: Feb 2, 2023YouTube Video: https://youtu.be/FOLZdVp_GD0See what is happening now at www.healthimpactlive.com Safety, mental health, culture, shame, and regulation all influence the complex question of physician and clinician well-being. Healthcare worker burnout harms individual workers and highlights a lack of public health infrastructure. Caring for patients and the nature of healthcare will always have aspects of stress, but we must confront the long-standing drivers of burnout among our health workers. Join us for a discussion of the: • The connection between EHR usability and clinician burnoutEnsuring clinicians are partners in innovationHighlight opportunities to leverage HIT to address the pervasive problem of clinician burnoutTeam-Based care’s potential to reduce loneliness/burnoutThe role of defensive medicine and regulatory burden (including its myths) in the burnout picture Speakers: Mr. Tom Cushing, Principal Advisor, Product & Solution Delivery, Northwell Health Josh Holzbauer, Director, Physician Well-Being, Epic Systems Corp Tina Shah, MD MPH, Principal, TNT Health Enterprises Janae Sharp, Founder, The Sharp Index

See what is happening now at www.healthimpactlive.com Originally Published: Feb 2, 2023YouTube Video: https://youtu.be/QJbb_9zZW2EAdequate access to nutritious food can help prevent chronic diseases such as obesity, diabetes, and heart disease and support physical and cognitive development, particularly in children. However, many individuals and communities, particularly those in low-income areas or rural communities, face significant barriers to accessing nutritious food. According to the USDA, in 2020, an estimated 11.1% of households (14.5 million households) were food insecure at some time during the year. The pandemic has dramatically increased food insecurity and these numbers likely undercount the true extent of it, as they are based on self-reported data. In September of 2022, the White House announced more than $8 billion in commitments to the "Food Is Medicine" (FIM) movement linking nutrition and chronic illness. Through medically tailored meals, groceries, and food assistance (such as produce vouchers), FIM programs provide healthy foods as methods of prevention and treatment. Many health systems and insurers are piloting programs to cover these services just as they would pharmaceutical prescriptions. But what will it take to scale these efforts for broader coverage and system impact? Hear from the pioneers in the Food is Medicine movement on how to scale FIM efforts in your organization.Aligning incentives around value-based care Speakers: Roopa Kalyanaraman Marcello, MPH, CPH, Senior Director, Research and Evaluation Office of Ambulatory Care and Population Health, NYC Health + Hospitals Jorge Petit, MD, President and CEO, Services for the Underserved (S:US) Dorella Walters, MPA, Sr. Director of Business Development & Community Partnerships,God’s Love We Deliver Dr. Kimberly Noel, MD, MPH, Medical Director, 23andMe

Original Launch: Feb 2, 2023See what is happening now at www.healthimpactlive.com YouTube Video: https://youtu.be/pm0fqWhgOFwStrikes by healthcare workers worldwide, like the one that just ended in NYC, have nearly doubled in the last two years. Many decry severe staffing shortages drive patient safety fears. A recent NY Times article discussed how Ascension created its staffing mess; it doesn't blame the pandemic or the great resignation but targets leadership for bare-bones staffing. It’s true that pre-pandemic staffing practices, which left organizations badly strained by the virus, are partly responsible for the crisis. But it is as much about what Ed Yong wrote in the Atlantic in 2021, “Healthcare workers aren't quitting because they can’t handle their jobs. They’re quitting because they can’t handle being unable to do their jobs.” For too long, employers failed to heed warnings about the dangers of dysfunctional systems. Instead, they relied on frontline staff's altruism, resourcefulness, and patient-first commitment to make those systems work. The pandemic laid bare the inherent betrayal in that approach, needlessly putting staff and patients at risk. Organizations must go beyond offering individual solutions and psychological support to reverse the exodus from healthcare. They must commit to operational transformation focused on facilitating frontline care and repairing the disaffection with their workforce. Speaker: Wendy Dean, MD, President, and Co-Founder, The Moral Injury of Healthcare

Originally Published: ChatGPT has gotten a lot of attention in recent months. AI and Machine Learning have the potential to be used in a variety of healthcare applications, including medical documentation, virtual assistants, diagnosis and treatment, drug discovery, and patient engagement. Here experts discuss the promise and the potential risks of AI, machine learning, and other conversational language models in healthcare. Specifically, they will discuss how the tools can be:Used to generate medical reports and notes to save time for healthcare professionals and improve the accuracy of patient records.Integrated into virtual assistants for healthcare providers, allowing them to quickly and easily access information about patients and their medical historiesUsed to assist with diagnosis and treatment by providing information about different conditions and potential treatmentsAssist drug discovery by providing information about different compounds and their potential usesLeveraged to engage patients through chatbot interfaces, providing information about their conditions and answering any questions they may have Ronald Razmi, MD, Chief Executive Officer, KindersElise Kohl-Grant, MBA, Healthcare Engagement Advisor, Amazon Web ServicesDivya Pathak, MBA, MS, Vice President/Vice Chair - Artificial Intelligence/Machine Learning & Analytics, Mayo ClinicMegan Antonelli, Chief Executive Officer, HealthIMPACT

See what is happening now at www.healthimpactlive.com Long-term planning and short-term solutions for healthcare burnout and turnover are critical to healthcare’s ability to deliver patient care. A solid identity infrastructure can ensure that nurses and others can access relevant care information at the right time. Automating access is essential for quick onboarding during surges and avoiding long-term technology frustration and security issues. In this session, we’ll speak with leaders about the challenges of delayed access and the temptation to “rubber stamp” provisioning. Updated protocols for an evolving staffing model to accommodate travel nurses, nurses with multiple roles, and the changing roles of nurse leadership. Beyond multi-factor authentication - creating a deeper understanding of identity governance to ease staffing challenges Educate to avoid dangerous workarounds like using the same access or over-provisioned clinicians to prevent breaches that impact the delivery of care Discover, secure, and manage identity to help clinicians get on the front lines faster by providing frustration-free access to the application, systems, and data at the right place and time. Scott Raymond, MHA, INF, BSN, RN Chief Information & Innovation Officer Nebraska Medicine Rob Sebaugh, Healthcare Strategist SailPoint Victoria Tiase, Ph.D., RN-BC Assistant Professor University of Utah Matthew Holt, Founder THCB Moderator