Dentistry Uncensored with Howard Farran

Is your house in order? Are you poised forward growth? The first Dollar General store opened in Springfield, Kentucky in 1955 and today has 16,368 stores in the U.S. which is 3.5 times as many as the 4,743 Walmarts. They locate their 7,500 square foot stores and plan their merchandise selection to best serve their target customers of the low and fixed income households who are underserved by other retailers, with 75% of their stores in towns with less that 20,000 people. Going where your completion ain't is the antonym of being just another me too product and service. In the past Dollar General had trouble with mergers and acquisitions and found starting their own de nova stores worked better, measuring their success with the final metric being same store sales growth. If your only dental office, or all of your offices are shrinking in same store sales the. you need to stop, adjust and get back to growth before you start expanding. Dick and Mac McDonald, now you know why they call it McDonalds, spent six years starting in 1948 experimenting with hot dogs and BBQ before perfecting their business model and selling their six franchise locations to Ray Kroc in 1954. Krispy Kreme started in 1937 and in the first 63 years only had 142 locations now have just over 1000 locations today.

Dr. Doug Depew has been practicing in the Northwest suburbs of Atlanta Georgia since 1990. He graduated Magna Cum Laude from the University of Georgia, received his dental degree from the Medical College of Georgia, and received his certificate in orthodontics and master's degree from Baylor College of Dentistry at Baylor University. Dr. Depew is the founder and Academic Director of Trapezio, which provides formal training for orthodontic staff members and is endorsed by the American Association of Orthodontists. As the program creator, Dr. Depew is frequently invited to speak at professional meetings around the country and overseas. Dr. Depew is also proud to have served as a member and chairman of the AAO Council on Technology. Join the community on Dentaltown at https://www.dentaltown.com

Female-friendly Lowe's started in 1946 and has 2,197 locations. Home Depot started in 1978 and has 2,296 locations. Home Depot focused on men because 90% of the 11.4 million U.S. construction industry workers were males while Lowe's focused on females because they knew home improvement decisions are made by women, who also make 75% of all dental appointments. OB-GYN became a specialty in 1880 and was founded by the horrible unethical man James Marion Sims who is credited as the "father of modern gynecology". The word hysterical comes from Latin hystericus "of the womb" thought to be exclusive to women sending them into uncontrollable and neurotically insane owing to a dysfunction of the uterus, the removal of which is still called a hysterectomy to this day. Today women comprise 58% of practicing OB-GYNs and 84% of residents, with males down to 16%. Today 52% of pediatric dentists are female up from 14% in 1998. Today dental school graduation classes are now 51% female vs 46% in 2009, 35% in 1999, 27% in 1989, and 11% in 1979. If you want to be a cosmetic dentist it really helps to be hot, and if you want to be a pediatric dentist it really helps to be a mom. So, if you're one of those unfortunate bastards like me who's mother was fined for littering whenever she dropped me off at school and always had me hold the camera to take the family photo, you should focus on dental implants since ugly goes all the way down to the bone.

Hire on attitude and train for skills is what made Atlanta based Chick-fil-A started in 1967 by S. Truett Cathy. They do $11 billion a year with only 2605 locations, averaging $4.8 million per store, compared to McDonald's $2.7 million. The franchise fee is only $10K, the average franchisee earns $200K a year, you can only own one store, all because they want long term happy employees that stay twice as long as the average fast food employee. They say "My pleasure" instead of "Thank you" which is probably why S. Truett lived to the ripe old age of 93, when he died September 8, 2014.

What can dentists learn from the UFC - Ultimate Fighting Championship? You think dentistry is tough? How would you like to go to work and get punched in the face, literally? When Dana White and the Fertitta brothers, Frank and Lorenzo purchased the Ultimate Fighting Championship (UFC) in 2001 for $2 million, it was banned from Pay Per View and every major television network. Even right here in Arizona the late Arizona Senator John McCain did everything he could to block the UFC referring to their brand of violence as human cockfighting which is laughable coming from a man who never met a war he didn't want to the USA to fight in, and today it's worth $7 billion, and you can't pull the trigger on buying your own dental office. Avoid the naysayers and focus on your true core customer patient fans that want to only see you just like they want to see Nate Diaz fight tonight despite his 12 losses. You know why he has 12 losses? Because he never turned down a fight and you turn down, quit, and give up on every rootcanal you refer to the endodontist and every extraction and implant to an oral surgeon. Precision Beats Power. You don't need to bench press 250 lbs. to pull a wisdom tooth. Timing Beats Speed. It doesn't take an hour to pull four wizzies or do a molar root canal. Find a highly disciplined mentor like Royce Gracie or Bruce Lee. Spend More Time on Promotion and marketing. Everyone understands fighting but not necessarily the difference between boxing, wrestling, karate, and Ju-Jitsu. Everyone understands teeth but not the difference between a crown, bridge, partial, denture and implant. Fighting is a Mind Game. Discover Your Opponent's Weaknesses. Have you looked at every dental website when you search dentist near me at your own office? Find a Need in the Market that Needs Fulfilling.

The secret sauce at Blockbuster was the experience, what is your everyday patient experience like? Blockbuster started in 1985 renting VHS movies for 70% of sales and 30% for merchandise, popcorn, candy, and late fees. They peaked in 2005 and went bankrupt in 2010 after steadily declining to subscription services like Netflix that comes to you, instead of you going to them which is a much better experience, paying per movie at Blockbuster, or going to one of the 40,000 Red Box locations which was started by Mitch Lowe, SVP of McDonalds in 2003. (In 2000 Blockbuster declined a deal to purchase Netflix for $50 million) were both killed by a better experience at home, streaming video technology like Netflix, and getting too expensive unlike Arizona ice tea which kept their price at 99 cents by printing it on the can.

Santosh Patel, President and Co-Founder of Complete Specialty Solutions, is committed to driving collaboration between general dentists and specialists by providing a turnkey in-house specialty solution. With over 15 years of large-scale operations experience in both the medical and dental industry, Santosh and his team are helping DSOs/Groups/Solo offices thrive by addressing the needs expressed by patients for comprehensive in-house dental care. Join the community on Dentaltown at https://www.dentaltown.com

Do you have ED? Come on doc, it's really not that hard. The hospital Emergency Department (ED) patients are admitted for treatment 15% percent of the time, resulting in profits of 8% on low paying government insurance Medicaid and Medicare and 40% on high paying privately insured patients. This is why oral surgeons earn $448K and endodontists earn $307K because they all have ED - Emergency Department that know they have to see every emergency from their Too 10 referrals which is why they always have an extra one or two emergence department operatories that no one is ever scheduled in unlike my general dentist homies who only earn $197K while telling the patient they don't have an opening today and then telling me and their denral supply rep that they can't afford an extra operatory. Please tell your friendly oral surgeon and endodontist that I told you he had ED and please, no hard feelings. Check out this topic on Dentaltown

I'm lovin it if you own your dental office, land and building. McDonalds does via the Harry J. Sonneborn (1916-1992) Model because McDonalds is really a real state company that owns all of their McBuildings, charging 8-15% of store sales as rent, with more earnings from McRent than selling McBurgers and McFries. This is what Dr. Rick Kushner DDS does with his Comfort Dental franchise with over 150 independently owned offices in 13 states across the U.S. and why he could donate $1 million to Marquette Dental School for the Comfort Dental clinic.

In-N-Out proves you need to simply get good at one thing, specialize, and reduce manager turnover by paying them on average $160,000 a year to manage a single location so they stay 14 years providing a consistent experience. In-N-Out isn't racing to a city near you because they take their time to open consistent de novo locations with the same simple, quality in a world of turnover. When CEO Lynsi Snyder was asked how big the company was she said 29,000 associates, it's a pretty big family.

Do you warranty your work? It's cheaper to keep them than replace them. Loyalty programs like warranties, birthdays, & bleaching for life is better than marketing. Increasing retention rates by 5% increases profits by 25% to 95%.

After eight years of higher education, paying 100% of costs himself, Dr. John A. Wilde spent two years in the Army Dental Corp before beginning a practice from scratch in Keokuk, Iowa. By age thirty, he was debt-free, owning outright his new country home and the practice he'd designed and had built. By forty, John was financially able to retire. At age fifty-three, he fully retired. He has had six books and over two-hundred and twenty articles published, and may be reached at 309-333-2865 or [email protected]. Join the community on Dentaltown at https://www.dentaltown.com

Donot judge me! Why did you go to dental school? Because you were fed up with the hole business!

Gabriel Asulin is an international expert in the management and marketing of dental Practices and the author of the book "Turn Your Dental Practice into a Successful Business - the Gabriel Asulin Method". The book has been translated also into Spanish, Russian, Bulgarian and Hebrew and is considered as a bestseller in the global dentistry market. In recent years, Gabriel is considered a "guru" in the field of marketing and promoting dental clinics worldwide, having consulted for hundreds of dental practices around the world. Gabriel has developed unique methods in the field that are successfully implemented in a great many practices. Join the community on Dentaltown at https://www.dentaltown.com

What is your waiting room worth? At Cracker Barrel it's worth 20% of sales, $2.7 billion a year, $415 per square foot, which is in line with Wal-Mart, while your patients in the USA spend $33 billion a year just on toothpaste.

Department store magnate John Wanamaker (1838-1922) said, "Half the money I spend on advertising is wasted; the trouble is, I don't know which half." How many phone numbers do you have?

Only two industries have lines: Healthcare and Government. Get rid of your lines.

Are you playing with a full hand - Faster, Easier, Higher Quality, Lower Cost, and Smaller - or are you just making noise until someone does?

Ted has over 25 years of experience running technology companies, including two similar to Kaleidoscope (in different industries). He is an expert in all aspects of digital marketing, and a passionate leader/mentor. Ted holds an BA/MBA from Harvard, having graduated in the top 5% of his class. He has traveled to 60 countries and 47 states. Ted begins his days in Florida with yoga on the beach. Charis has over 25 years of experience in marketing, with 17 of those years involved in her husband's orthodontic practice. She is the proud owner/Mom to Heidi, a 4.5-lb Havapoo, who can often be found sleeping on the desk while 'Mommy' works. Mary Kay Miller has over 50 years of experience in the orthodontics arena, 35 years in private practice and 15 years as the 1st orthodontic online marketing consultant in the US and owner of Orthopreneur Internet Marketing Solutions, one of the first private web agency specializing SEO and strategic web services for the orthodontic profession. Join the community on Dentaltown at https://www.dentaltown.com

Competition makes everything better from Dinosaurs to DSOs.

Dr. April Patterson, more affectionately known as Dr. Patty, is a highly-trained and forward-thinking cosmetic dentist. She attended Florida State University and earned her Bachelor's degree in biology before completing Dental School at the University of Michigan in Ann Arbor, named one of the top three dental schools by U.S. News & World Report, to obtain her dentistry doctorate. Dr. Patty trained extensively with some of the most respected cosmetic dental specialists in the industry at well-recognized institutions. Join the community on Dentaltown at https://www.dentaltown.com

Howard recently met up with Ivoclar Vivadent's Don Bell and Priscilla Esparza on their Dental Innovations Tour to discuss the company's latest offerings in dental technology and where the dental profession is headed as we come out of the Coved-19 pandemic. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Mazyar Moshiri maintains his private practice in St. Louis, MO. He is an Assistant Clinical Professor at the Saint Louis University Center for Advanced Dental Education, where his lectures and clinical oversight focus on the Invisalign appliance system. He was featured as a lead educator for Align's Beep Bite solutions and Class II kit. Dr. Moshiri is a Diplomate of the American Board of Orthodontics, and a Fellow of the International and American College of Dentists, and the Pierre Fauchard Academy. Join the community on Dentaltown at https://www.dentaltown.com

Jay has over 23 years of corporate sales and leadership experience spanning over several industries including corporate consulting, online advertising, finance and healthcare. He specializes in building processes to maximize revenue growth for new products and services – in particular, companies whose product or technology is disruptive to the current market landscape. At Sunbit since the very early days, Jay has focused on building strategic national accounts and introducing Sunbit's innovative buy now and pay later financing technology solution to retailers and service providers across the US. He has been responsible for building the national dental practice from scratch and managing its current hypergrowth across single practices, multi-unit practice groups and DSO's. Join the community on Dentaltown at https://www.dentaltown.com

Located in rural southern Georgia, Dr. Bentley and his team began with humble roots in 2014. One location quickly grew into five - an expanding footprint sparked by a commitment to employing innovative technologies, supporting continuing education, and unwavering commitment to providing high-quality patient care. From 2014 to 2018, the original practices experienced unprecedented growth, including larger new facilities, and state of the art technology. In 2018, Dr. Bentley officially started South Georgia Dental Management. Since then, the organization has tripled in size, and remained true to its roots, keeping the patient and care giver at the center of everything they do. Join the community on Dentaltown at https://www.dentaltown.com

Brian Hanks is a national transitions expert for both buyers and sellers directly involved in hundreds of dental transitions in all fifty states. He is the author of three books and is regularly featured in various publications. Brian is an accountant and Certified Financial Planner, and has an MBA from the University of Michigan and an undergraduate degree from Brigham Young University. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Pooneh Ramezani is the CEO and founder of PDM. Dr. Ramezani is a seasoned dentist of over 25 years. She has built multiple successful, top producing dental practices in California and has sold them for multimillions of dollars. Dr. Ramezani has consulted extensively for numerous publications including the Entrepreneur, USA today, US Weekly and Intouch magazines. She graduated from University of the Pacific Dugoni School of Dentistry in San Francisco and was one of the youngest graduates to receive her doctorate degree. After graduation, she founded and implemented a successful dental management and marketing system that transformed her start up dental practices into generating millions of dollars in revenue year after year. Join the community on Dentaltown at https://www.dentaltown.com

Greg Pellegrom is the Co-Founder & CEO of SmileSnap, a Virtual Consultation software for the dental industry. His 15 years as an accomplished Orthodontic Sales Professional with 3M Unitek, Opal Orthodontics, and Acceledent has given him tremendous insight into the rapidly changing landscape of dentistry. It was during this time that Greg recognized the difficulty many of his doctors were having, attracting and acquiring new patients. Also witnessing the explosive growth of the DTC aligner market, he decided it was time to create a way for dentists to connect with patients through a convenient and transparent digital experience. He is driven to "get more people off their couch and into your chair." Join the community on Dentaltown at https://www.dentaltown.com

David Harris may have the coolest job in dentistry - he gets to chase, and catch, those who steal from dentists. A rule-breaker in his youth, David changed his direction and has spent much of his adult life in the world of investigation and enforcement, where he uses his unrivaled ability to understand the criminal thought process to help educate and protect dentists. David is the Chief Executive Officer of Prosperident, the world's largest firm investigating financial crimes committed against dentists. David is a licensed private investigator, a Forensic Certified Public Accountant, and a Certified Fraud Examiner. He is the author of the book Dental Embezzlement: The Art of Theft and the Science of Control and over 30 articles in dental publications. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Donaldson received his baccalaureate degree from the University of British Columbia and his Doctorate in Clinical Pharmacy from the University of Washington. He completed a residency at Vancouver General Hospital, and has practiced as a clinical pharmacy specialist, clinical coordinator and director of pharmacy services at many healthcare organizations in both Canada and the United States. He is currently Associate Principal of Clinical Pharmacy for Vizient's Advisory Solutions, and lives in Whitefish, Montana. Jason H. Goodchild, DMD received his undergraduate degree from Dickinson College in Carlisle, Pennsylvania. He went on to receive his dental training at the University Of Pennsylvania School Of Dental Medicine. He is currently the Vice President of Clinical Affairs at Premier Dental Products Company, involved in developing innovative new products and educating clinicians to improve clinical practice. Join the community on Dentaltown at https://www.dentaltown.com

Howard recently sat down with Landon Allen and students from the Midwestern University Dental Business Club to talk about his life in dentistry and share advice with the next generation entering the profession. Join the community on Dentaltown at https://www.dentaltown.com

Samantha Leonard has been in the Dental industry for fifteen years. She has worked every role, worn every hat and mastered all the traits that eventually lead her to become an Operational Manager with a well respected and world-renowned orthodontist, Dr. Sam Daher. Together, they started and built a multi-million-dollar practice from scratch and expanded to 6 locations across the country. Her managerial experience has helped her appreciate and identify the negative effect of a wrong hire, lack of systems and the adverse impact on team dynamic, quality of customer service, lost time and wasted money. She is passionate about helping the dental community, find & build their dream team and establish effective HR programs that will create the office culture that will take their practice to the next level! Join the community on Dentaltown at https://www.dentaltown.com

Smile Doctors is the largest Orthodontic DSO in the industry formed in September 2015 by Drs. Scott Law, Dana Fender and Greg Goggans. With an eye to preserve the profession of Orthodontics by raising on the bar on how patients are treated both in the mouth as a people - our motto is "We love people first and straighten teeth second." With growth coming through affiliations with the best doctors and teams in the country Smile Doctors is fast approaching 300 locations under the business leadership of J. Hedrick as CEO. Join the community on Dentaltown at https://www.dentaltown.com

Grant Stucki is an oral and maxillofacial surgeon practicing in Denver, CO. He did his dental training at UCLA and his surgery training at the U of Illinois in Chicago. He spends his non-extraction time doing an oral surgery podcast in the hopes of learning from other surgeons. He spends the rest of his waking hours raising his 6 children with his beautiful wife Bryn. He thinks he can convince at least one of the 6 to become an oral surgeon as well. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Costes is founder of the Dental Success Institute, a company committed to helping dentists to achieve their full potential, while recapturing their passion for dentistry. He is also the Co-founder and CEO of Dental Success Network, a positive and collaborative group of nearly 1,000 dentists that is focused on providing its members with all of the tools and resources necessary to excel within the profession of dentistry. Dr. Costes is the International and #1 Amazon Best Selling Author of the book Pillars of Dental Success. His internet radio show, The Dentalpreneur Podcast now has listenership from over 150 countries worldwide. Mark and his wife Leslie have three sons; Bryce, Brendan, and Brady, and their dogs, Bear and Haze. They live in Prescott, AZ. Join the community on Dentaltown at https://www.dentaltown.com

Jesse Pelletier MD, FACS completed his ophthalmology residency at the New York Eye and Ear Infirmary and fellowship training in cornea, external disease and refractive surgery at the Bascom Palmer Eye Institute. He is the founder of Ocean Ophthalmology Group, a private multispecialty practice located in Miami, FL. Dr. Pelletier has written and spoken extensively on diseases of the ocular surface, epidemiology of eye infections, ocular microbiology, infection control, infectious diseases and topical antiseptics. He is an international expert on these topics and has authored more than 35 scientific papers. Moreover, he is a key opinion leader and investigator for several clinical trials. Dr Pelletier has more than 15 years experience in the field of biopharma working specifically with povidone-iodine platforms. He is co-founder and SVP of Ophthalmology for Veloce BioPharma and Co-founder/ President of Halodine, LLC. Join the community on Dentaltown at https://www.dentaltown.com

Nick Greenfield is the CEO of Candid, an oral health care company focused on redefining the orthodontics category with the first ever clear aligner system geared toward telehealth-first care. In addition to founding Candid, Nick helped to start Redesign Health, a venture studio focused on building the next generation of healthcare companies which has raised $250 million dollars since inception and has 15 companies and counting in its portfolio that have all been ideated internally and launched from scratch. Prior to Candid, Nick was the COO at Paribus (acquired by Capital One) and one of the first employees at Lyft where he helped launch eight markets starting with San Francisco, and moving on to Los Angeles, Seattle, Boston, and Washington DC. Nick also serves as an advisor to a number of startups across the technology landscape. Join the community on Dentaltown at https://www.dentaltown.com

Phillip Zelmanow earned his dental degree from the Tufts University School of Dental Medicine, after earning his bachelor's degree from SUNY Albany. He has taken numerous postgraduate education courses, specifically selecting courses focusing on full mouth rehabilitation. Recent training in restoration of complex implant cases allows him to give patients rock-solid replacements for missing teeth. He is constantly evaluating emerging dental methods and technologies in order to provide his patients with the best results with a high emphasis on comfort. He is honored to have been named a Connecticut Magazine® Top Dentist for the years 2009, 2010, 2011, 2013, 2015, and 2016. Dr. Atwood earned his Doctor of Dental Surgery degree from the University of Alberta in 2003. While there, he completed his U.S. board exams and earned awards for the student with the greatest potential in fixed prosthodontics (crowns and bridges) and orthodontics. Dr. Atwood got licensed for Texas and moved to Midland where he practiced from 2005 through 2011. In January 2012, Dr. Atwood purchased the practice of Dr. James Edmondson, who had been practicing in Odessa for well over 30 years. Dr. Atwood enjoys learning and regularly takes more than the required amount of continuing education, including several courses in orthodontics. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Horton was born and raised in Athens, Greece. He received a degree in biology from Pacific Lutheran University, and later a Doctor of Dental Surgery degree from the University of Washington. As a partner in the Affordable Dental Care network, Dr. Horton focuses on advanced surgical procedures including but not limited to: IV sedation, dental implants, implant dentures, wisdom teeth, bone grafts, sinus lifts and minor reconstructions. He has devoted many hours to advancing his education and earned his board certification in implants through the International Congress of Oral Implantology. Dr. Paige graduated from Fairleigh Dickinson University in 1975 with a degree in engineering technology and continued his education receiving his Doctor of Dental Surgery in 1986 from Marquette University. He has used his knowledge of materials to enhance his passion in dentistry. Dr. Paige has been placing dental implants for years and enjoys this part of dentistry. He feels that no other discipline of dental work changes patient ability to eat as comfortably after tooth loss. He also holds a permit for intravenous conscious sedation in order to help patients who exhibit dental anxiety. Dr. Paige has a wife and three children and enjoys woodworking projects when time allows. Join the community on Dentaltown at https://www.dentaltown.com

Every day, for 11 years in a row, Jim Boyd woke up with a headache. As a dental student at USC, he was the senior resident in their TMD clinic, but the classic splint therapy that he was taught somehow allowed his own headaches to intensify as he simply clenched harder on the splint than without one. Three years into private practice Dr. Boyd determined that it wasn't his occluSION that was the cause of his headaches, but the frequency, duration, and most importantly, the intensity of his occlud-ING, (that is, clenching), that was perpetuating his pain. A few years later, Dr. Boyd developed the therapeutic protocol for an "enhanced deprogrammer", a device that would provide for incisal guidance in any mandibular excursion, thereby minimizing clenching intensity. The device that we now know as the NTI, was ultimately approved by the FDA for the prevention of medically diagnosed migraine pain. Join the community on Dentaltown at https://www.dentaltown.com

Howard joins University of Toronto dental student Akhil Chawla on the Majestic Mutt Podcast and talks about getting started in dentistry, getting his MBA, starting Dentaltown, and the current state of the dental profession. Join the community on Dentaltown at https://www.dentaltown.com

Lane Theriault is the CEO of Independence Dental, a highly unconventional DSO that is looking to partner with dentists across the US. He founded Independence Dental in 2020 in partnership the Firmament Group, a private equity firm based in New York. Prior to launching Independence, Lane was a founder and director of a Canadian dental platform, 123Dentist, which started with only 13 clinics in 2017 and has since grown into second largest DSO in Canada. Before he began working in the dental space, Lane was an investment banker with Citigroup where he first became exposed to the concept of DSOs. Join the community on Dentaltown at https://www.dentaltown.com

Patrick McKeown was educated at Trinity College Dublin, completing his clinical training in Russia. In 2002, he was accredited as a breathing coach by renowned physician Dr. Konstantin Buteyko. A Fellow of the Royal Society of Biology, Patrick's work has appeared in international medical journals and is published by top literary publishers. Since 2002, Patrick has helped tens of thousands of people worldwide. His work focuses on breathing pattern disorders, craniofacial development, sleep disordered breathing and anxiety. He has trained elite military Special Forces, SWAT, Olympic coaches and athletes. He is breathing advisor to the Extreme Performance Training XPT program - created by American big-wave surfer, Laird Hamilton - and has taught more than 700 breathing instructors across 45 countries. Join the community on Dentaltown at https://www.dentaltown.com

Gregory Dell is the managing partner of Dell Disability Lawyers and for more than 30 years his law firm has helped hundreds of dentists nationwide to collect long term disability insurance benefits. Mr. Dell is passionate about helping people to take on large insurance companies so that they get the benefits they contracted for. Mr. Dell has established a reputation as a disability insurance expert by battling every major disability insurance company and helping thousands of individuals to collect short and long term disability insurance benefits. Stephen Jessup is a partner in the Disability Insurance division of Attorneys Dell & Schaefer, where he has worked for the past 13 years exclusively handling disability insurance claims from the application stage through litigation. He has extensive experience in representing dentists who are filing for disability benefits or are having issues with the disability insurance carriers. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Alessandro Devigus received his degree from Zurich University, Switzerland, in 1987. Since 1990 he has worked in his own private practice with a focus on CAD CAM and Digital Dentistry. He is also a CEREC Instructor at the Zurich Dental School. Dr. Devigus is an active member of the European Academy of Esthetic Dentistry (EAED), founder of the Swiss Society of Computerized Dentistry, Neue Gruppe member, and ITI fellow and speaker. Dr. Devigus is editor-in-chief of the International Journal of Esthetic Dentistry, author of various publications and an international lecturer. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Joel C. Small is a board certified executive leadership coach, entrepreneur, author, speaker, and endodontist. He received his dental degree and endodontic training from the University of Texas at Houston. He later attended Texas Tech University where he received his Masters of Business Administration degree with an emphasis in healthcare management. Dr. Small received his post graduate certification in executive coaching from the Jindal School of Management at the University of Texas at Dallas. He holds the designation of Professional Certified Coach with the International Coach Federation. Dr. Edwin A. McDonald III received his Bachelor of Science degree in Chemistry and Economics from Midwestern State University. He earned his DDS degree from the University of Texas Dental Branch at Houston. Dr. McDonald has completed extensive training in dental implant dentistry through the University of Florida Center For Implant Dentistry. He has also completed extensive esthetic dentistry training through various programs including the Seattle Institute. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Norris is a 1992 graduate of the University of Texas Health Science Center at San Antonio Dental School. He then moved to Washington, D.C. where he completed a General Practice Residency at the V.A. Hospital followed by orthodontic specialty training at Howard University, graduating as valedictorian with the highest GPA in the program's 25-year history. After serving as an Air Force orthodontist in Misawa, Japan, Dr. Norris returned to San Antonio, TX in 1998 and opened a thriving private orthodontic practice. He holds several patents and trademarks, and is the inventor of the Norris 20/26 Passive Self-Ligating Bracket System. He lectures nationally and internationally on topics including esthetics, efficiency, sustainability, customer service, accelerated treatment, substitutions and autotransplantations and aligner treatment. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Tanya Schulz Peterson was born and raised in Burnsville, MN, and attended the College of St. Benedict and St. Cloud University, where she attained my Bachelor of Science degree in Biomedical Science. She graduated from the University of Minnesota School of Dentistry in 1997. Her practice was started as Schulz Family Dental by her father in 1970, and she has worked in all areas of the office since 1987. She has over 23 years of experience and is highly skilled in all aspects of dentistry. She and her husband Jeff have a son and a daughter along with a cat and a dog. She enjoys waterskiing, spending time with family and friends, and gardening. Join the community on Dentaltown at https://www.dentaltown.com

Dr. Christopher "Chris" Bingham received his Bachelor of Science degree from Brigham Young University in 1998. He completed his Doctorate of Dental Surgery from the University of Illinois in 2005 followed by the completion of a General Practice Residency at the Rush University Medical Center in 2006. He then practiced as a general dentist for 2 years before entering Georgia Health Sciences University (formally Medical College of Georgia) in Augusta, where he earned a Certificate in Periodontics and a Master of Science in Oral Biology in 2011. With a strong focus on delivering minimally invasive, exemplary care, Dr. Bingham offers patients the latest in state-of-the-art periodontics and implant surgery techniques. Join the community on Dentaltown at https://www.dentaltown.com

Joseph Rossi was born and raised in Chicago where he grew up working in the family retail furniture business. While learning every facet of the business from his father Dominic, Joe came to understand the value of real estate and the importance of location. As his career evolved, he focused on healthcare real estate and became the singular expert in Chicago. In 2011 Joe founded Joseph Rossi & Associates. The company quickly earned a reputation for knowing every aspect of the dental and healthcare business. Over the past 10 years Joe has grown the team and the business to offer a suite of services that address a variety of needs. Joe has executed over 350 transactions with passion and pride. He greets every morning with enthusiasm – more prepared than ever to take on a new challenge. Join the community on Dentaltown at https://www.dentaltown.com