Dentistry Uncensored with Howard Farran

Lisa Knowles asks about • Hiring and firing skills • Choosing a location for your practice • And, his yoga workouts Dr. Lisa Knowles offers real-life dentistry expertise in the areas of business communication, oral & systemic health, and leadership development. She is a strategic, big picture thinker and thrives off of helping others be better. She is a natural teacher with a competitive coaching edge. Dr. Knowles speaks internationally and writes prolifically. She graduated from Alma College with a B.A. in Communication, and then graduated from the University of Michigan School of Dentistry in 1998. Her blog site is Beyond32Teeth.com. Find more on her website at IntentionalDental.com. IntentionalDental.com Beyond32Teeth.com Lisa Knowles, DDS [email protected] 517-331-3688

• Leadership in marketing aspects of a dentist's practice. • Leading the profession with changing demographics, particularly relating to the influx of women in dentistry. • Leading with LEED (leadership in energy and environmental design) knowledge and eco-friendly dentistry. Dr. Lisa Knowles offers real-life dentistry expertise in the areas of business communication, oral & systemic health, and leadership development. She is a strategic, big picture thinker and thrives off of helping others be better. She is a natural teacher with a competitive coaching edge. Dr. Knowles speaks internationally and writes prolifically. She graduated from Alma College with a B.A. in Communication, and then graduated from the University of Michigan School of Dentistry in 1998. Her blog site is Beyond32Teeth.com. Find more on her website at IntentionalDental.com. IntentionalDental.com Beyond32Teeth.com Lisa Knowles, DDS [email protected] 517-331-3688

• What is the current state of dentistry for the independent practitioner • Forces facing dental practices • Dental supply industry • Cost control and management of overhead • How do we work to preserve the independent dental practitioner *** Dr. Richard Offutt: Dr. Richard Offutt is co-founder and Chief Development Officer of The Synergy Dental Partners. Dr. Richard Offutt attended Davidson College in Davidson, North Carolina. He was elected Phi Beta Kappa while at Davidson. He earned his DDS from the University of North Carolina at Chapel Hill. At UNC he was elected to Omicron Kappa Upsilon and Who’s Who in American Colleges and Universities. Dr. Offutt attended the University of Pennsylvania in Philadelphia where he received specialty degrees in periodontics and endodontics. Dr. Offutt was a professor at the University of Pennsylvania upon the completion of his specialty training. Dr. Offutt has practiced periodontics and implantology in Charlotte since 1982. He has devoted an extensive number of days to continuing education in the areas of dental implants and periodontology. Dr. Offutt is married to his wife Becky and they have four grown children. Dr. Offutt is a member of the American Dental Association, American Academy of Periodontology, The Academy of Osseointegration, and North Carolina Dental Society. www.thesynergydentalpartners.com [email protected] *** Dr. Mustafa Shah-Khan: Dr. Mustafa Shah-Khan is founder and Chief Executive Officer of the Synergy Dental Partners. Dr. Mustafa Shah-Khan is a practicing General Dentist in Charlotte, NC. He graduated from the University of North Carolina at Chapel Hill with a BS in Chemistry and received his DDS from UNC’s School of Dentistry. Dr. Shah-Khan is an active member of the ADA, NCDS and Charlotte Dental Society. He has served as a member of the Board of Directors of the UNC School of Dentistry’s Dental Alumni Association and the Charlotte dental Society as well as being a member of the nationally recognized Spear Education’s Faculty Club and the cerecdoctors.com Academy. Dr. Shah-Khan is a contributing writer for Dental Economics magazine. Dr. Shah-Khan and his wife reside in Charlotte, NC with their two young children. www.thesynergydentalpartners.com [email protected] 704-905-1885

• What is a brand? • Why is a brand important to a dental practice? • Why should a dental practice be a brand? • How do you define your brand? • How do you build your brand? • How can thinking like a consumer brand help a dental practice? • How does branding work with my other marketing? A creative professional with extensive experience creating, developing and implementing innovative marketing and advertising strategies for dental equipment companies. Matthew has a unique blend of business and creative and excels at seeing the big picture, establishing lasting relationships with clients and getting things done. Matthew is an accomplished author and speaks regularly on dental practice branding. His book is available on Amazon. Email - [email protected] Phone - (704) 996-9281 Website - www.brandtarget.com Book - http://www.amazon.com/Branding-Practice-Absolute-Necessity-Dentists/dp/1503044688/ref=sr_1_4?ie=UTF8&qid=1440009514&sr=8-4&keywords=branding+in+practice

• Enhancing patient care through increased interdisciplinary collaboration between all medical and dental healthcare professionals. • Education of the dental hygienist • The future roles of the dental hygienist; how is dental hygiene practice likely to change? • What I like about Dentaltown and Hygienetown. • How Dentaltown and Hygienetown has sparked my professional growth. • How my curious nature, and love of writing has enhanced my career • Overcoming shyness, and fear of public speaking, (which was holding me back professionally). • Rethinking views on retirement-when I was young, most women I knew retired at 60; as this draws nearer, I realise am enjoying my profession too much to think of retirement. I am from London, England where I was an OR technician initially, then I decided I like patients better when they are conscious, so I switched to the dental field. Since graduation from hygiene school, I worked for 8 years in periodontology, public health and general practice before moving to Canada in 1990, where I have worked in general practice. I also worked for our regulatory body, the College of Dental Hygienists of Ontario as a quality assurance assessor for 4 years. I started writing articles in 2009, and began teaching continuing education in 2013. I also completed my Bachelor's degree in Oral health promotion with O'Hehir University in 2013. [email protected]

• How a website is the digital front door of your practice • How Doctors can use SEO to be more visible online • How reviews affect the buying decision of patients • How social media can help Doctors stand out from the competition • How contests are an underutilized method of getting new patients • How patient engagement platforms like Dental Sesame/SolutionReach help Doctors reduce no-shows and increase production Scott Eklund was the Marketing Manager at Sesame Communications - a leading Dental Marketing and Patient Engagement provider. He has helped hundreds of doctors increase new-patient acquisition and improve patient satisfaction. Company phone number 866-437-5384 Company email - [email protected]

Dr. Emily Letran shares details about Why and How to invest in: • Your Practice • Your Team • Yourself Emily Letran, DDS: • Came to US as a refugee (Vietnamese boat people) at 13 years old, no English (learned some in refugee camp) • Finished undergrad UC Riverside 3 years • Finished UCLA in 4 years with 2 degrees: DDS and MS, Oral Biology • Currently has 2 multi-specialty group practices in Southern California: mix HMO, PPO, DentiCal, cash • Author, "From Refugee to Renaissance Woman" • Upcoming books: 1. "Commit! Embracing Your Big Life, Celebrating the Entrepreneur's Family, Business, Passion, and Fun", foreword by Sharon Lechter 2."How to Train Your Patients": comical e-book to remind professionals they have to train themselves and their team FIRST before asking their patients/ clients to do what they want *** Exceptional Leverage Coaching for business professionals to win back time from work: ACTION formula: Appreciation, Communication, Trust, Investment (in self growth/education, in practice - taking care of patients and RE for dental office, in team members), Open-mindedness, Never give up Emily Letran Foundation: I am ALWAYS driven by gratitude and appreciation. This foundation is set up to raise funds for mobile dentistry to serve outreach communities and senior centers. It will also give scholarships to minority/under privileged business owners to access my coaching program http://www.cosmeticdentistmonrovia.com http://www.myelmontedentist.com [email protected] Coaching program: website in development Email: [email protected] http://www.facebook.com/coachemilyletran

• How to track all your new patients properly with dynamic call tracking. • The common SEO mistakes that are LOSING you money every day & how to fix them. • Black-hat vs White-hat SEO tricks • What Google doesn’t want you to know about Yelp & Youtube. • How to get more Google+ reviews and dominate your competitors. • How to capitalize on the fact that over 50% of traffic is from mobile devices. Charles Crawford is the co-founder Crawford and O’Brien, one of the fastest growing dental marketing agencies in America. Since 2010 Crawford and O’Brien has ranked hundreds of websites and videos on Google. After helping his first dental client make 5 figures per month in increased revenue Charles has been helping dentists dominate their local markets on Google, Yahoo, Bing, and Facebook ever since. Charles has been mentored by millionaires and some of the highest level players in the internet marketing world. From researching Google’s algorithm updates to testing new SEO methods, Charles will leave you with some great tactics (some you may have never heard of) that will help you acquire new patients at a surprisingly low cost. Charles Crawford 1-844-243-9808 [email protected]

• The Vision for the ImplantWide surgicenter • The Rationale of the ImplantWide surgicenter concept • The paradigm shift for delivering dental implants to help GP's learn and place Dental Implants. Dr. Chapko graduated from Northwestern University in 1985. He currently operates a private practice in Belvidere, IL. For over 28 years, he has treated patients by delivering a broad array of surgical and restorative procedures. Dr. Chapko was an instructor at Northwestern University Dental School. He is a member of the ICOI, AAID, AGD, and ADA. He demonstrates a unique ability at integrating and teaching surgical implantology from a restorative general practitioner’s vantage point, and is what led him to create and found Implantwide, LLC. www.implantwidellc.com 630-912-2700

• How to build a blog that attracts over 5 million visitors a year without paying Google or Facebook a cent • Content marketing • Digital marketing • Email marketing • Digital marketing trends • Social media marketing • How to convert traffic to leads and customers I am a blogger, author, strategist and speaker and work with companies and executives to optimize their online personal and company brands with digital, content and social media marketing. This blog is about all things to do with “Social Media Marketing”, Content Marketing and Digital Marketing. This includes Twitter, Blogging, Facebook, YouTube, LinkedIn, Search Engine Optimisation (SEO) and email marketing. Its focus is to assist business in “getting found online” in a digital world and making you visible and successful on a crowded web. I have spent most of my career involved with Information Technologies, Telecommunications and the Web Industry. Website: http://www.jeffbullas.com/ Email: [email protected] Skype: jeffbullas Cell: +61413662620 Twitter: @jeffbullas

Learn from brothers J. Elliott Brennan and Jonny Brennan: • Private Practice has changed • How to compete in a saturated market • How to hang your own shingle • How to manage and evaluate student loans • New game changers • How to manage everything around you and get through the survival years • What to expect for time and money • How to hit the ground running on a long prosperous career the way YOU want it Dr. J. Elliott Brennan is Owner and Co-Founder of Brennan Dental in Chandler, Arizona. Dr. Brennan grew up in Tempe and attended Arizona State University. After his studies in biochemistry, he attended the Arizona School of Dentistry and Oral Health. Upon graduation, Dr. Brennan was invited to stay on with the University as adjunct faculty where he has continued to work part time. He is married with three children and continues to prioritize dental technology in his practice and teaching. Dr. Brennan has volunteered his dental services at a myriad of community clinics, including the Phoenix VA Dental Clinic, Indian Health Services in Belcourt, North Dakota, Clinica Betal in Atoyac, Mexico, and St. Vincent de Paul dental clinic for children in Phoenix, AZ. Dr. Jonny graduated from Arizona State University in 2005. He then earned his Medical Degree from the University of Toledo College of Medicine. In 2008 he joined Dr. Elliott at the Arizona School of Dentistry and Oral Health. Over the next 4 years, Dr. Jonny earned dual degrees with a Master in Public Health and a Doctor of Dental Medicine degree. After being accepted to a heavily sought after oral surgery residency at Banner Medical Center, Dr. Jonny chose a different direction returning to his passions in technology and education. Dr. Jonny Brennan is currently the director of dental informatics and innovation at the A.T. Still University’s Arizona School of Dentistry and Oral Health. In 2014, Dr. Jonny became co-founder of Brennan Dental bringing his expertise in both medicine and technology to Chandler’s foremost dental practice.

Learn: • The most important tax concerns for dentists • What Haden Werhan loves most about his work • What a Dental CPA is, and why a dentist would need one • The biggest concertn Haden Werhan's clients are facing I have been working with dentists since 1980. My background includes helping dentists through practice transitions as a consultant, broker, and now, as a CPA. I have about 150 dentist clients and my eight partners have another 600 combined. As a Dental CPA Financial Adviser, I help my clients determine their financial goals, whether or not they are on target to achieve them, and, if not, how to harness the power of their practices to create the income they need to achieve those goals. J. Haden Werhan, CPA/PFS [email protected] Thomas Wirig Doll 165 Lennon Lane, Suite 200 Walnut Creek, CA 94598 925.280.5741 direct line 925.367.5741 mobile 877.939.2500 toll free 925.939.2500 office 925.953.6141 direct fax Website: www.twdadvisors.com Blog: www.wealthextractions.com

• What is Biomimetic Dentistry? • What are the advantages of Biomimetic Dentistry? • How and where does one learn more about Biomimetic Dentistry? • History of Biomimetic Dentistry and how I became involved. • How does Biomimetic Dentistry relate to the growth of one's dental practice and how does it benefit ine's patients? I am President-Elect of the Academy of Biomimetic Dentistry. I am on the Board of American Friends of DVI as well as on the Dean's Council of Penn Dental Medicine. I received my DMD from Penn Sental Medicine and my Certificate in Family Dentistry from UConn School of Dental Medicine. http://www.newyork-cosmeticdentist.com

Tom Cockerell shares what was missing in dental software, and why he started Dental Symphony. Dr. Tom Cockerell, Jr., has practiced general dentistry for 36 years in Fort Worth, Texas. He is the son of a dentist (now 92) who practiced for sixty years in Texas. Tom’s solo practice focused on the special needs patient treated in the hospital operating room but now an anesthesiologist joins him in the office one full day per week. In addition to special needs patient care Tom has a traditional patient base offering modern services using digital impression scanning, same day crown milling system, CBCT imaging, implant placement, prosthetics, periodontics and endodontics. His practice has a risk based preventive program using tools available from the Dental Symphony software. Dr. Cockerell is the CEO of WorthWhile, Inc., the creator of Dental Symphony and the convener of the Clinical Team. His long term plans include transitioning away from full time practice to full time software management continuing to make Dental Symphony the leader in dental software innovation that helps meet the clinical needs of dentists. He is also an avid bass player of rock and roll and jazz. He’s married to Patti for 41 years. They have three children - Bree, Daron and Jameson. Educated at the University and graduate level, they all three work for Dental Symphony and are also musicians and performers. pratice website - tomcockerelldds.com dental software - dentalsymphony.com 1616 Pennsylvania Avenue Fort Worth, Texas 76104 office - 817 921 2600 cell - 817 846 4109 [email protected]

• Major trends in clinical dental materials • Major trends in dental technology • Major trends in dental education delivery and formatting : new education technologies and preferences are altering access and consumption of information • Major trends in the evolution of patient treatment options • Trends in the evolution of the dentist – patient interaction • New clinical standards : in the next 12 months, in the next 5 years Dr. George Freedman is a founder and past president of the American Academy of Cosmetic Dentistry, a co-founder of the Canadian Academy for Esthetic Dentistry and a Diplomate of the American Board of Aesthetic Dentistry. He is a Visiting Professor at the MClinDent programme in Restorative and Cosmetic Dentistry, BPP University in London. His most recent textbook, “Contemporary Esthetic Dentistry” is published by Elsevier. Dr Freedman is the author or co-author of 12 textbooks, more than 700 dental articles, and numerous webinars and CDs and is a Team Member of REALITY. Dr Freedman was recently awarded the Irwin Smigel Prize in Aesthetic Dentistry presented by NYU College of Dentistry. He lectures internationally on dental esthetics, adhesion, desensitization, composites, impression materials and porcelain veneers. A graduate of McGill University in Montreal, Dr. Freedman is a Regent and Fellow of the International Academy for Dental Facial Esthetics and maintains a private practice limited to Esthetic Dentistry in Toronto, Canada. Office 905-513-9191 Mobile 416-473-0045 [email protected] [email protected] www.freedmangoldstepsmiles.com

• Creating a practice vision • Changes in Endodontics in past 25 years (technology, competition, success/failure) • When to buy/move into new technology • and more Edward Carlson, BS, DDS: • Raised in Utah the son of a Turkey Rancher. • Attended BYU with a BS in Zoology and minors in Chemistry and English. Degree awarded in 1980. • Attended West Virginia University for Dental School 1979 to 1983, DDS degree. • Worked as a general dentist for the IHS in Ft. Duchesne, Utah for four years -- Lt. Commander in USPHS. • Endodontic training at the VA hospital in Long Beach, California, certificate program 1987-1989. • Board Certified by American Board of Endodontists 1994, Certificate No. 1000. • Co-founded The American College of Endodontists, Fellow in International College of Dentists. • Established Superstition Springs Endodontics in 1999. • Eagle Scout, awarded Silver Beaver in 2013. [email protected] Superendo.com

Two successful dentists talk about breaking the ice with patients, and how their comedy has changed their practices for the better. Jimmy Earll: • Solo private practice in the Sacramento area • Started stand up comedy 2007. • Performed on the Vegas strip (Mandalay Bay, Bally's, Planet Hollywood, Las Vegas Hilton and the Rio) • Performed for a Prince in Saudi Arabia, opening for Edwin San Juan. • Was in the 2009 San Francisco Comedy Competition, Las Vegas World Series of Comedy. • Performed in close to 70 comedy clubs around the world and have worked with Carlos Mencia, JoKoy and Norm McDonald www.facebook.com/jimmyearll

• Stretching vs. Yoga • Value of moving (mindfully) • Importance of breath • "Pushing" yourself-how much is too much? Why? • Living a life with gratitude and joy-one trillion reasons! • Yoga & Pilates-two different fruits; but oh so good for you! • Atha = Now! That all-important word! Juli Kagan “Moving You Intelligently”™ Known as The Mindful Body Expert, Juli believes the mind-body connection is vital for mental, physical, and spiritual well-being; but her greatest pleasure is sharing her knowledge with others - whether in a tent in the African Mara, on a cruise ship in Tahiti, or privately, teaching Yoga or Pilates one-on-one, “working with the body in front of her.” Author of the book Mind Your Body, Juli is passionate about intelligent movement. She has a unique understanding of biomechanics, ergonomics and expertise in posture; coalesced as a registered dental hygienist, previous dental (and hygiene) school clinical instructor and lecturer as well as a 600-hour Pilates Instructor and 500-hour credentialed Experienced Registered Yoga Teacher. A national speaker on the topics of body and breath and their relationship to the mind, Juli has a Masters degree in Educational Psychology, with an emphasis on life-long learning, and is a health education university professor. Above all, however, her greatest delight is helping people realize their own inner joy! JuliKagan.com Juli Kagan 561-305-5854 (JULI)

• Half of graduating dental students will never own a practice • There is still opportunity in this ever changing landscape • We are fighters for the entrepreneurial spirit - We believe • 4 key stages for an E-dentist (Buy, Build, Grow, Wealth) • You MUST start thinking like a CEO (Builder, visionary, leader) • Tools the tech savvy dentists are using We are a CPA firm that only work with Dentists. We help Doc BUY their first practice. We help Doc BUILD their practice with tools and processes. We help Doc GROW their practice with branding and expanding. We help Doc achieve WEALTH turning active income into passive. We talk with our clients every week. We are very involved in their success. www.RealTimeCPAs.com One of our vendors did a video on us https://www.youtube.com/watch?v=UEX5NB02q7Y Our YouTube channel https://www.youtube.com/channel/UC9_dqCASfDKjl4iZlqP6Isw LinkedIn: https://www.linkedin.com/in/realtimecpas

• How to sell more dentistry and save more lives • Dentistry Is A Branch of Medicine • Defining our role in healthcare • Health, Function, & Aesthetics (Comprehensive approach) Dr. Glasper, the comprehensive dentist, graduated from Howard University Dental in 1991. She completed her residency at the University of Medicine and Dentistry in Newark, NJ and trained with thought leaders such as Pete Dawson and Frank Spears. Sixteen years ago she opened her practice in Marriottsville, MD. In 2013 she started an oral health campaign committed to advancing the perception of dentistry; the campaign is called Teach Me Dental. Recently She's started a consulting firm The Comprehensive Dental Continuum. Currently she is the spokeswomen for the American Heart Association of Maryland. For more than 20 years, she has inspired her patients to be their own healthcare advocates through a comprehensive and holistic approach to dentistry. She believes open communication and patient education, transforms patients into informed, health conscious decision makers. [email protected] [email protected]

Dan Marut started Quality Dental Plan. Is it slow out the gate, or has QDP hit the ground running? Dan Marut, DMD established Quality Dental Plan in October 2009 after three years of rigorous testing and development. His vision for QDP is to connect dentists looking to make a difference in their communities with new patients, while giving people without dental insurance a compelling reason to go to the dentist. Dr. Marut is committed to helping dentists achieve a sense of financial well-being and independence from insurance companies and provides the program structure and marketing materials to support them in this endeavor through QDP. Dr. Marut is also sought-after lecturer whose articles have been published in several dental trade publications, including Dentistry Today and Dental Tribune. A native of New Jersey, Dr. Marut always dreamed of moving out West. He realized that goal in 2002, when he bought a dental practice in Ashland, OR. He has been honored as the “Best Dentist in Ashland”, which he grew from one outdated operatory to a state-of-the-art, two doctor, eight-operatory dental practice in only five years. He is committed to giving back to his community and the world through his profession, and founded his practice and both of his companies with that vision in mind. Today, Dr. Marut lives Bend, OR and in his free time enjoys kiteboarding, mountain biking, coaching lacrosse, canyoneering, snowboarding and adventure travel with his wife and best friend, Samantha. One of his most memorable experiences was a two-week dental volunteer trip to Nepal, where each day he treated dozens of patients in remote mountain villages, and even had a run-in with a Bengal tiger. Dr. Marut completed his undergraduate work at Penn State University, earning a BS in Science, and received his DMD from Temple University. He has also attended the Kellogg School of Management for Executive Management training. Dan Marut, DMD Founder - Quality Dental Plan/MemberDent www.QDPdentist.com office: 888-960-1221 [email protected]

•What is Ethical Sales? •Some of the biggest mistakes Dentists make in their communication •My eight step process •Why dentists find it challenging discussing fees with their patients •What is important in order to hear a "yes" more often •Why technical skills are important, it only accounts for a small percentage in hearing a yes from your patients •Why everyone in the practice is involved in sales In 1997, two Dentists took part on Ashley’s Ethical Sales & Communication Programme and since then, over 8500 delegates have now taken this Programme world-wide. This programme is legendary in the U.K. Dental World and is probably the most sought after programme in Dentistry today. Ashley has delivered this programme in 14 different countries, including Estonia, Serbia Canada, five times in the USA. Apart from the Ethical Sales & Communication Programme, Ashley delivers other programmes including creating a World Class Patient Journey, Creating a High Performance Team, High Impact Presentation Skills Programme and Reception Programme-How to Turn Telephone Enquiries into Appointments. Ashley also works with a very forward group of dentists and Orthodontists on the Serious Players Club, which is an Entrepreneur group Ashley is the author of Helping patients to say YES, Don’t Wait for the Tooth Fairy-How to Communicate effectively & Create the Perfect Patient Journey & You are Worth it- Communicate your fees with self-confidence & Achieve the income your services deserve He also wrote a chapter in Dental Masters and has written hundreds of articles. In 2014, Ashley got voted number 12 in top 150 most influential people in UK Dentistry and he was the only overseas speaker at the 100th Dutch Dental Conference, which was opened by the King of Holland. Ashley has now delivered over 23,000 hours of Business Coaching to the Dental Industry all over the world. Simply he is the best at getting Dentists and their teams to communicate with their patients, which results in a world class patient journey, more patients saying YES to treatment plans and increased profits for the Practices. Purchase Ashley Latter’s new books “Don’t Wait for the Tooth Fairy” and “You are Worth It" at www.ashleylatter.com/books and get a free copy of his new DVD “How Good Practices Become Extraordinary Practices” (Offer valid from November 23rd to November 29th). www.ashleylatter.com [email protected]

•Importance of training •Morning Huddles •Hand offs •Great Staff Communication •Staff support doctor and doctor support staff •Use of headsets in the office •Much more I have a bachelor’s degree in human resources and a master’s degree in organizational development. What is that, you might ask? Basically, I have spent years learning how to deal with people in the context of an organization. Before entering the dental field I was a retail store manager, outside sales person, and technical recruiter. After graduating dental school, my husband Tony asked me to help him run is scratch dental office. We opened our first practice in January 2003 outside of Baltimore, MD. With some more advanced training from a great dental training company, we took our practice from $0 with 0 patients in 2003 to about $120K a month in collections in 2007. In January 2007, we took our entire staff to Carlsbad, CA (north of San Diego) for hygiene training and fell in love with Southern California. We sold our house and our practice and moved across country with our two young kids. For about a year, I worked in another dental office and quickly realized that without good management, working in an office is not fun. My husband and I opened our second scratch practice in June 2008, in San Diego. My point in sharing all of this is that I have had experience as an observer of dental offices, an employee in other offices, and finally as a manager for my husband’s practices. (I use the phrase “my husband’s practices” because I believe these are (or were) his practices, 100%. He’s the one that went to dental school for four years and he is the owner of our current practice. I am his Office Manager and as such, view my role as helping him reach his goals as the owner. It is not my practice! I do, however, understand the importance of the Office Manager’s role in kicking her doctor in the butt every so often! And you’ll see that theme time and again in my training and website.) The first time we opened a scratch practice was in 2003, in Maryland, when the economy was stronger and selling patients on treatments was much easier. We opened our second scratch practice in 2008—right after the recession. And we are only 20 minutes from Mexico, where patients can go to get much cheaper treatment. So we have had out share of challenges getting a new practice to succeed, just like many of you. Several years on, I’m happy to report that we are generating over $200K a month in collections as a fee-for-service office, with an average of 60–100 new patients a month. I run a staff of over 15, which includes three doctors, four RDHs, three dental assistants, and four employees at the front desk. I am now the founder and owner of Front Office Rocks. I created this company with the goal of helping other dental offices train and learn new policies and procedures that my team and I have proven are very successful in making dental offices work better. www.FrontOfficeRocks.com (800) 914-3595 10755 Scripps Poway Parkway Suite 413 San Diego, CA 92131

Dr. Dan Fischer, founder and president of Ultradent Products, Inc., shares the minimally invasive approach that surrounds everything he does. Dr. Dan E. Fischer graduated from Loma Linda University in 1974. Following graduation, Dr. Fischer maintained a full-time private practice for 15 years. Since 1990 he has been practicing dentistry part time while working extensively in the research and development of many products used in the dental profession. He is president and CEO of Ultradent Products, Inc., an international dental manufacturer that owns and operates offices in nine countries throughout the world in addition to its U.S. headquarters. In 2013, the Utah Governor’s Office for Economic Development named Dr. Fischer International Man of the Year for Ultradent’s success in establishing and sustaining economic and cultural relations throughout the world. The Loma Linda University School of Dentistry named Dr. Fischer Alumnus of the Year in 1994 and bestowed upon him its prestigious Distinguished Alumnus Award in 2002. Additionally, Dr. Fischer has received several nominations for the Ernst & Young Entrepreneur of the Year Award. He was also awarded the Lifetime Achievement Award from the AACD in 2005, and he was inducted into the American College of Dentists in October 2011. He currently serves as an adjunct professor at Loma Linda University and the University of Texas at San Antonio. He enjoys maintaining a rigorous lecturing schedule where he presents to students and fellow clinicians around the world every year www.facebook.com/ultradentproducts Public Relations contact: [email protected]

ZendyHealth: • helps providers solve the problem of having open appointments that they are unable to fill. • matches cash-paying patients to practitioners who need to fill scheduling holes • supplements business and helps providers bypass some of the challenges that insurance brings to the table. Dr. Banthia is a double Board Certified surgeon and a graduate of Stanford, UCSF, and Columbia / Cornell University hospitals. Dr. Banthia and his Medical Advisory Team are responsible for the vision of ZendyHealth and the array of services and procedures that can be delivered to the consumer in safe and cost ­effective ways. Dr. Banthia has specialized expertise in minimally invasive procedures and has delivered lectures to plastic surgeons, facial plastic surgeons and dermatologists throughout the country as well as internationally. In 2006, 2008, and 2011, Dr. Banthia was recognized as a “Top Doctor” or “Top Surgeon” in Silicon Valley. Dr. Silegy is a Board Certified Oral and Maxillofacial Surgeon practicing in Long Beach, California. He is a Fellow of the American College of Dentists, the International College of Dentists, the American Association of Oral and Maxillofacial Surgeons and the American College of Oral and Maxillofacial Surgeons. He is a Past-President of the Harbor Dental Society, a component of the California Dental Association. In addition to private full scope oral surgery practice, Dr. Silegy lectures internationally on Dental Implantology and was the featured oral surgeon on ABC's "Extreme Makeover." [email protected]

•Keeping patients as the #1 Focus of front office team members •Retaining existing patients and in-office referrals •Continuing education for the front office team member Lisa Marie Spradley, FAADOM, the Front Desk Lady, has worked in the dental front office for nearly 20 years and understands the struggle to put the patient’s needs first while still taking care of the business of the front office. As a consultant and speaker, she trains the dental team to focus on the patient which leads to more production and increases in-office referrals. Recognized as one of the Top 25 Women in Dentistry 2015 by Dental Products Report, Lisa is a published author having written articles for industry publications such as Dentistry IQ, The Dental Geek, AADOM Observer, and AGD Impact. She is an active, lifetime member and Fellow of the American Association of Dental Office Managers (AADOM). In 2014, Lisa Marie was chosen as the AADOM Office Manager of the Year. www. FrontDeskLady.com [email protected]

•Bruxism and OSA •What to do with bruxing patients •Know when to treat and when to refer. •Work with your local MD's •Positive effects of cannabis oil Dr. Shirazi graduated from Howard University College of Dentistry, in Washington D.C. in 2000 and earned a Masters degree in Oriental Medicine from SAMRA University in 2006 and is also a board licensed Acupuncturist. He has completed over 2000 hours of continuing education in TMD and facial pain, craniomandibular orthopedics, and sleep disordered breathing. He has also completed a hospital mini-residency in oriental medicine at the China Beijing International Acupuncture Training Centre which is the only organization the World Health Organization (WHO) has authorized to teach internationally on acupuncture and herbology, and another at Kyung Hee University and Medical Center, the top medical hospital and medical research facility in Korea. In 2011, he became a board licensed RPSGT, the first and so far only, dual degreed dentist and RPSGT. He is the founder of the Bite, Breathe and Balance study group, dedicated to the multidisciplinary approach to treating craniofacial pain and sleep disorders. Dr. Shirazi is the director of a state of the art private practice, The TMJ and Sleep Therapy Centre of Conejo Valley, that is limited to the treatment of TMD, craniofacial pain, Sleep breathing disorders, and craniomandibular orthopedics. His practice is part of the TMJ and Sleep Therapy Centre international family, one of over 30 Centres throughout the world, and is located in the beautiful hills of Thousand Oaks, CA. Personally, Dr. Shirazi enjoys hiking and camping in the state parks, traveling, and speaking. He is married to the love of his life Kimberly Shirazi, and have welcomed their first born, Maximus 2 years ago. They live in the Malibu mountains, where they are very close to nature. www.tmjconejo.com, aka www.tmjandsleeptherapycentre.com office: 805-496-5700 Fax:0805-496-5719

•What is Style Italiano? •Philosophy of the group •Members of the group •Past present and future of the group •Styleitaliano and USA dental market •Why Styleitaliano? Prof. Angelo Putignano MD, DDS • M.D. degree and D.D.S. post graduate certificate from University of Ancona-Italy • Full professor in Restorative Dentistry at School of Dentistry Polytecnique University of Marche-Ancona-Italy • Head of Operative dentistry and Endodontics department at School of Dentistry Polytecnique University of Marche-Ancona-Italy • Dean School of Dental Hygienist Polytecnique University of Marche-Ancona-Italy • Active Member Italian Society of Operative Dentistry (SIDOC) • Founding Member Italian Academy of Esthetic Dentistry (IAED) • Active Member European Academy of Esthetic Dentistry (EAED) • Founding member of “StyleItalino“ • Private practice limited to Restorative Dentistry in Ancona , Italy • He is co- author of the book “Adhesive Dentistry: the Key to success” edited by Quintessence International. • Co-Author of “Indirect Conservative Restoration of Posterior teeth” (UTET 2008) •Prof. Putignano is lecturing internationally on adhesive & aesthetic restorations. www.styleitaliano.org

•Where are we in Dentistry and where are we heading? •What are the challenges that face younger dentists and new graduates? •What has brought on these challenges •How to try to solve these challenges View 'Ultradent receives Golden Hands Award': https://www.youtube.com/watch?v=BBSY4hWqezE Graduated from USC School of Dentistry in 1992 and have been practicing for almost 24 years. Private Practice in Beverly Hills. TEACHING 2001-2003 Clinical Instructor, U.S.C 1993-1994 Associate Instructor, U.S.C., Restorative Dentistry 1992-1993 Associate Instructor, U.S.C., Fixed Prosthodontics POSITIONS 2012 - Present FOUNDER & CEO, California Dental Expo 2010 – MEMBERSHIP CHAIRMAN, Alpha Omega, Los Angeles Chapter 2007 – 2010 REGENT, California, Alpha Omega International Dental Fraternity 2007 – PROGRAM CHAIRMAN, Philanthropy Dental Seminar 2003 – 2004 PRESIDENT, Alpha Omega, Los Angeles Chapter 2002 – 2003 PROGRAM CHAIRMAN, Alpha Omega, Los Angeles Chapter 2001 – 2002 TREASURER, Alpha Omega, Los Angeles Chapter 1991 – 1992 PRESIDENT, Alpha Omega, Tau Chapter 1990 – 1991 SOCIAL CHAIRMAN, Alpha Omega, Tau Chapter AWARDS • 2010 Regent’s Award, Alpha Omega • 2004 President’s Award, Alpha Omega • 1992 Nathan A. Styrt Scholarship Award • 1992 President’s Award, Alpha Omega • 1991 Officer’s Award, Alpha Omega 1991 • 1991 Dean’s List, U.S.C. School of Dentistry MEDIA - NBC - CBS www.CaliforniaDentalExpo.com Amir H. Motamed, D.D.S. 436 N. Roxbury Dive Suite 200 Beverly Hills, CA 90210 (310) 273-7200 [email protected]

C.R.U.S.H. It: Contintue your education Relationships win Understand your options Start with you Hone your external team Dr. Rice graduated in 1994 from UB Dental school. In 1995, he completed a GPR. From there, he completed continuums at the Pankey Institute, The Dawson Center & The Spear Center. He is the founder of the nations largest dental student and new dentist network, igniteDDS and maintains his practice in East Amherst, NY. David Rice [email protected] www.ignitedds.com

Manraj Bath, DMD discusses lip augmentation, dental implants, and why his office hardly ever gets dry sockets. Dr. Bath spent his childhood years in Warren, Pennsylvania before completing his studies in chemistry and biology at Erie's Gannon University. Dr. Bath earned his DMD degree from Case Western Reserve University in Cleveland where he received the AAOMS excellence award in oral surgery. He then completed his Oral & Maxillofacial Surgery (OMS) residency at University Hospitals of Cleveland and Mt. Sinai Medical Center where he received extensive training in facial cosmetic and reconstructive surgery and laser-assisted procedures and was Chief Resident. He is certified by the Ohio State Dental Board to provide training to other doctors and surgeons in the field of OMS and lectures frequently on both the local and national levels. Dr. Bath maintains three OMS offices in the Columbus, Ohio area where he practices a full range of OMS procedures with emphasis in oral reconstruction through bone grafting and dental implants. Worth noting, Dr. Bath has accumulated experience with more than twenty distinct dental implant systems. In addition, Dr. Bath maintains a cosmetic practice, Bella Cosmedica, in Pickerington. A published author in the fields of OMS and aesthetics, Dr. Bath travels extensively to further his training. He's an active member of numerous professional organizations including: •American Association of Oral and Maxillofacial Surgeons (AAOMS) •Ohio Society of Oral and Maxillofacial Surgeons (OSOMS) •American Society for Laser Medicine and Surgery (ASLMS •American Academy of Cosmetic Surgery (AACS) •International Congress of Oral Implantologists (ICOI) •American Academy of Cosmetic Physicians (AAOCP) •American Academy of Aesthetic Medicine (AAAM) Dr. Bath is an avid movie fan and enjoys photography along with playing the electric guitar. He lives in the Pickerington area with his wife, daughters and African grey parrot Pojo. 2015 Columbus CEO magazine Healthcare Awards Finalist for Volunteerism Dr. Bath was the 2013 recipient of the Doug Barr Award that is presented by the Pickerington Area Chamber of Commerce. The award is given to an organization within the Pickerington area who has demonstrated continued commitment to the Pickerington/Violet Township area in terms of time, financial and personal or corporate support to community projects that enrich the community by going above and beyond the call of service. In April of 2012 Dr. Bath was nominated for an Agent of Change Award presented by HandsOn Central Ohio. The award is designed to celebrate outstanding volunteers. Dr. Bath was nominated for his participation with the Dental OPTIONS program, who's mission is to assist Ohioans with special health care needs and/or financial barriers to obtain dental care. PMJFS.com

Sara Fossen discusses how to make your practice truly stand out, how to be a more effective leader, and how to make sure the solution doesn't sound worse than the problem when talking to patients! Hi—I’m Sara Fossen. I am a practice management coach. I run and own a business which assists doctors with the overall effectiveness within their business. I’ve been in this field for 17 years. I’ve had the great fortune of working with practices all over the world. My background includes office from London, to Canada to small town USA. My degrees are in business and communication. But, what really gives me credibility is my talent or knack to relate with people. What I do is assist doctor or business owners with their bottom line. I teach people how to “wow” their patients and simplify systems. All of my work is about getting patients and medical practices healthy, increasing profits, leading the team, and driving the bottom line. My work is all about effectiveness and implementation. At the end of the day, what I REALLY offer people is sustainable results, accountability and a solid game plan. It’s all about people and relationships. I give people permission to WIN! Sometimes, my work looks like creating yearly goals. Other times, it looks like refining systems and protocols. Ultimately, it’s all about leadership by the owner for the team and patients. People usually come to me for results. But what they REALLY walk away with is Freedom and Balance in their work and professional lives! How does that sound for YOU? [email protected] www.sarafossen.com 480-703-9154

Claudia Lovato shares some red flags that indicate your team isn't happy, and how to hire the right people. Claudia started her career as a dental assistant in 1995. She founded her consulting and training business, Morado Innovative Solutions in 2005. In 2009, Claudia took a position teaching dental assisting to college age students. Claudia found it very challenging to manage, motivate and lead millennials and spent 6 years mastering the task. Her student outcomes, which include student retention, 100% pass rate, best attendance, compliance and most importantly, job placement, are her proudest career achievements. Her passion for all things dental and collaboration with some of the brightest stars in dentistry are what led Claudia to create the Morado Dental Academy-a soft landing place for dental professionals. Here, you will find encouragement, support and valuable learning programs and systems to help you reach and exceed your goals for your practice. Claudia’s personal mission is to help you get to that happy place where you love your job, and enjoy working with your team. That place where the magic happens! www.moradodentalacademy.com [email protected]

Dr. Thomas Giacobbi interviews Howard Farran for his new book, Uncomplicate Business. To purchase or learn more about Uncomplicate Business, visit www.howardfarran.com

Jeanette MacLean, DDS shares why kids have so much tooth decay, how to prevent it, and why kids should have their first appointment by their 1st birthday. Dr. Jeanette MacLean is a private practice pediatric dentist and owner at Affiliated Children's Dental Specialists in Glendale, Arizona. A 2003 graduate of the University of Southern California School of Dentistry and 2005 graduate of Sunrise Children’s Hospital pediatric dental residency program through the University of Nevada School of Medicine. She is a diplomat of the American Board of Pediatric Dentistry and her clinical research has been published in Pediatric Dentistry, the official publication of the American Academy of Pediatric Dentistry. Her article "Pediatric Dentistry, Parents, and Spoiled Kids; Tips for Dealing with Parents in an Era of "Everyone Gets a Trophy!"" was recently published in the August 2015 issue of Dentaltown magazine. www.kidsteethandbraces.com [email protected]

Geoffrey Wan discusses the first ten years of his career, including the life of a young dentist, study clubs, books, goal setting, and much more! Geoff was born and raised in Vancouver Canada, but ended up going overseas to Sydney Australia where he did his dental degree. He sought to return to North American soil by completing a GPR and an AEGD, then working at a DSO for 3 years. During that time, he married an Australian and has returned to Sydney to start a family. Geoff has been in private practice in Australia now for 4 years. Geoff has done some training in Orthodontics under world renowned Derek Mahony, some basic implant training with Zimmer, and his restorative influence is from Frank Spear. Much of Geoff's time is now devoted to family, but he is able to slip in much content from Podcasts and audio books daily. [email protected] http://www.smilesunlimited.com.au +61 450451714

Jarod Johnson, DDS shows us the right way to dive into a successful, satisfying career after graduation. Dr. Jarod Johnson earned his Bachelor of Science in Biomedical Engineering from The University of Iowa in 2009, and his Doctor of Dental Surgery from The University of Iowa in 2013. He recently completed the Advanced Education Program in Pediatric Dentistry at The University of Nevada, Las Vegas, School of Dental Medicine in June of 2015. During his time in Nevada he served as a Delegate in the Southern Nevada Dental Society to the Nevada Dental Association. He recently opened a private practice in Muscatine, IA. [email protected] www.arcticdental.com

Jayme Amos, founder of Ideal Practice, shares detailed, calcuated information about how to start a practice. Every dentist who's opening a practice needs to hear this! Jayme Amos is the founder of Ideal Practices, Dentistry’s consulting firm dedicated to helping dentists open new practices with clinical and profitable excellence. He is the bestselling author of Choosing the Right Practice Location, host of the Dentistry’s Ideal Practices Podcast and founder of HowToOpenADentalOffice.com Jayme’s firm works across the country helping dentists open practices that give them the control, freedom and income they deserve. www.HowToOpenADentalOffice.com www.IdealPractices.com [email protected]

Per Ahlberg, CEO of Per Capita AB, discusses Sweden's different approach to dentistry. I am a Web-entrepreneur that has now worked in 10 years within the dentistry in Sweden. I am now working in my own company Per Capita AB together with some of the most dental skilled people, institutions and companies. 2008 I founded www.Dental24.se. In 2010 I was nominated to The Web Entrepreneur of the year by InternetWorld, a leading Internet magazine in Sweden. I am born and live in Gothenburg on west coast of Sweden in the same town as professor P-I Brånemark who invented the implant for 50 years ago and where professor Jan Lindhe lives. In 2005-2008 I happened to work with the Brånemark implants, Procera and CAD/CAM solutions as Sales Manager for Nobel Biocare. Now I share corridor with a Nobel Prize winner in Medicine professor Arvid Carlsson at Sahlgrenska Science Park in Gothenburg. Before my job at Nobel Biocare I worked 10 years (1989-1999) as Sales & Marketing Manager for Novartis/Ciba Vision, a pharmaceutical and contact lens manufacture and in the IT industry for Oracle as Major Account Manager. In the mid 70th I was a foreign exchange student in San Jose, California. What I do today is to combine many of my skills in the dental industry. I also try to educate everyone that works professionally with dentistry in using modern technology and “thinking digital” (CAD/CAM incl. scanning, CBCT, digital documentation, communication, content marketing, etc.). Today Dental24 is a leading dental forum in Sweden that most dental people read and visit regular. I spend my days wondering, why isn’t the digital paradigm shift is going faster in dental health? For me it’s clear not only what will happen in the future but what is already happening right now. I think it might have to do with the mindset of key opinion leaders. Sometime we need use more multidisciplinary knowledge within dentistry. www.dental24.se [email protected]

Heidi practiced as a clinical dental hygienist for over 22 years in Washington State and Switzerland, before pursuing her MBA at The George Washington University. She also worked at the University of Washington Graduate Periodontics Clinic, served as a clinical dental hygiene Board Examiner for Washington State, along with teaching local anesthesia administration and amalgam/composite placement at Shoreline Community College. Heidi has held various offices in the Washington State Dental Hygiene Association, the American Dental Hygiene Association, the Swiss Dental Hygiene Association, and is a member of the International Federation of Dental Hygienists. She has lectured extensively in the United States and Europe, while serving as a Professional Educator for Philips Sonicare, and is currently the Director of Dental Sales and Education for Kolibree, the amazing Bluetooth-connected sonic toothbrush.

It's not enough to simply omit addictive behavior from your life; you have to replace it with positive things. For Alan Mead, DDS, one of those positive things is podcasting. Alan Mead: •General dentist •Podcaster •Blogger •Horse feeder practicing in Saginaw, MI. Founder and co-host of the Dental Hacks podcast. www.meadfamilydental.com www.thebloggingdentist.com www.dentalhacks.com www.moreperfectunionpodcast.com [email protected]

Learn how to recognize facial skeletal abnormalities, and how to help patients help themselves. Dr. Radhika Chigurupati is a board certified Oral and Maxillofacial Surgeon who specializes in orthognathic surgery for correction of developmental and acquired jaw and facial deformities. She sees both children and adults with jaw deformities, cleft and craniofacial anomalies, tooth eruption disturbances, jaw tumors and maxillofacial pathology, and sleep disorders/obstructive sleep apnea (OSA). She works with her colleagues in other medical and dental specialties to provide interdisciplinary care for these patients at Boston Medical Center (BMC), Beth Israel Deaconess Medical Center (BIDMC) and Franciscan Hospital for Children (FCFH). She has joined Boston University Henry M. Goldman School of Dental Medicine in March 2013 after spending 9 years at University of California San Francisco (UCSF) and one and half years at University of Maryland, Baltimore. During that time, she has practiced at UCSF Moffitt Medical Center, UCSF Benioff Children’s Hospital and University of Maryland Shock Trauma Center. Dr. Chigurupati completed her Oral and Maxillofacial Surgery training at University of Washington (UW), Seattle and subsequently a fellowship in Pediatric Maxillofacial Surgery at the Royal Children’s Hospital (RCH) in Melbourne, Australia. She has been an active member of the cleft and craniofacial teams at UW, UCSF and RCH. Radhika Chigurupati, DMD, MS Associate Professor Oral and Maxillofacial Surgery 100 East Newton Street Suite 407 Boston, MA 02118 617-638-4386 Email: [email protected]

Learn the value that Anoziem Ohiaeri, RDTH brings to dentistry in Nigeria. I am a registered Dental Therapist who has practiced in Nigeria for about 9years working for private practices and currently working for the government at one of its Federal Medical Centres. I studied at Federal School of Dental Technology and Therapy Enugu Between 2002 and 2006, graduated with a Higher National Diploma. I also hold a Postgraduate Professional Diploma in Development Administration specializing in Health and Social Service Development. Email: [email protected] Twitter: @zatoothfairy

Ginger Bratzel, DDS explains her beginnings as a consultant, how to balance employee dynamics, and why you should treat your practice like a business. Ginger Bratzel, DDS is the founder and creator of New Patient Attraction Automation , a proven step-by-step program to show dentists exactly how to attract and keep more patients for practice growth. She is a dentist, coach, speaker, and marketer. Ginger received her dental degree from the University of Colorado Health Science Center and was in private practice. Ginger is the author of Secrets of Creating A Prosperous Dental Practice: the Mindset, Business, and People to Get You to Your Dream Practice and is known for her “no holds barred and shoot straight from the hip” approach to practice growth and patient attraction. www.GingerBratzel.com Rio Grande DATP LLC 106000 S Penn Ave Suite 16 PMB 545 Oklahoma City, OK 73170 405-418-6684

Dr. Pei Kang shares her observations regarding endodontics, why to control your spending, and how she has explored passions outside dentistry. Dr. Pei has experience in running both brick and mortar and online businesses. Her expertise is developing business and marketing systems to increase visibility, audience growth, and productivity. Dr. Pei practices part time in the DFW area, She is the co-founder of "PR Podcasting", a done-for-you podcasting and PR agency, and co-hosts the ReLaunch and Become Known in Your Niche. During its iTunes debut, the show ranked #1 repeatedly in its New and Noteworthy categories - business, education, and health. http://relaunchshow.com [email protected]

A veteran of dental hygiene education, Deborah Levin-Goldstein shares how to master your craft as a hygienist. Deborah Levin-Goldstein is a graduate of the University of Pennsylvania and Columbia University. She has been a dental hygiene educator at Northampton Community College in Bethlehem, PA for thirty-three years. Deborah has presented numerous continuing education courses on a variety of topics to dental and dental hygiene societies as well as Dentaltown in 2013. She has published in the Journal of Dental Hygiene and is a contributing author for six chapters in the textbook, Head, Neck and Dental Anatomy, fourth edition. [email protected]

Geoffrey Hall, DDS explains why general dentists can do orthodontics, and shares the Smilefast story. Dr Geoffrey Hall BDsc (Melb) CertOrth (Uni of Penn) Dr Geoffrey Hall received his dental training at the University of Melbourne in 1983, and pursued his postgraduate orthodontic training at the University of Pennsylvania in 1988 and completed his degree in 1990. Dr Hall has an extreme passion for orthodontics. He practices at his busy South Caulfield practice in Melbourne, specializing in adult and children treatments including early treatment, conventional, short-term and lingual braces, Invisalign and aligner systems, and interdisciplinary treatment, including orthognathic surgical cases. Dr Hall was the first dentist and orthodontist to use Invisalign outside the United States. Dr Hall developed a short term cosmetic orthodontic treatment called Smilefast practiced by many dentists not only throughout Australia but internationally. Dr Hall lectures both nationally and internationally on Smilefast and personally trains dentists to use this innovative digital indirect bonding system. With the success of Smilefast’s unique digital indirect bonding system, Dr Hall has also developed a company called Precision Digital Indirect Bonding Systems (PDIBS). Dr Hall has been on the teaching staff at both the University of Melbourne and the University of Pennsylvania, and he has been involved as an orthodontist at Monash Medical Centre in the Craniofacial Unit. He has written many articles and is a co-author in a lingual orthodontics book. Dr Hall regularly participates in webcasts on various orthodontic topics and is a sought after lecturer nationally and internationally –he has been the keynote speaker for various international orthodontic congresses. He brought the Seattle study club to Australia, was founder of the Australasian orthodontic study club, the new horizons dental study club and the Victorian interdisciplinary study group. Dr Hall is a member of many associations including the Australian Dental Association, Australian Society of Orthodontists, American Associations of Orthodontists, and various Lingual Orthodontic Associations. www.smilefast.com.au tel int-613 95248900 cell int-61-411660032 email [email protected]

Rhonda Mullins and Kim Pinzini of www.DentrepreneurSolutions.com discuss what value you might be letting slip through your fingers. Learn how to keep it and create amazing strategies! RHONDA MULLINS Rhonda brings years of expertise and the endorsement of satisfied clients and strategic accomplishments to her position as CEO and Managing Partner of Dentrepreneur Solutions, an Atlanta based design consulting firm for Dental Entrepreneurs. As an “Innovative Creative Consultant” in business enterprise and care driven clinical outcome, she delivers! Her contribution to Solo, Multi and Large Group practices nationally has been and continues to be a passion with GREAT persistence in impact and innovative solutions for this industry and it’s providers. She has cultivated a “Design Thinking” approach to close the gap between Research Evidence-Based Dentistry and Optimum Patient Care Delivery through a Care Driven® focus that allows any business model to succeed and be sustainable in the shifting landscape of this industry. www.dentrepreneursolutions.com [email protected] [email protected] 619-851-1988

Dr. Louis Kaufman is a nationally recognized educator, author and practicing clinician. He is a graduate of the University Of Illinois School Of Dentistry. Being highly experienced with LUMINEERS®, he has successfully completed over 1,000 patient cases in the Chicago area and continues to tour the country to train and educate other dental professionals about LUMINEERS® and other major dental procedures. In 1995, he joined his father Richard’s well-established 60-year-old General Dentistry practice treating 3rd and 4th generation patients. Dr. Kaufman serves on the advisory board of numerous dental manufacturers, consults on product development and educates clinicians around the globe. He lectures at approximately 20 continuing education programs annually and has published numerous articles focused on restorative and cosmetic dentistry. Dr. Kaufman holds professional memberships in The American Dental Association, The Academy of General Dentistry, The American Academy of Cosmetic Dentistry, and The Chicago Dental Society, The American Academy of Dental Sleep Medicine, The Academy of Laser Dentistry and Illinois State Dental Society. Areas Of Special Interest: LUMINEERS, IMPLANTS, Cosmetic Smile Design and Three Dimensional Imaging.

Dr. Anissa Holmes, a Global leader in Dental Social Media, and the owner of Jamaica Cosmetic Dental Services, is an innovator in creating “Wow Experiences” for her customers. She thrives on thinking out of the box, and has grown a mega-successful dental practice in record time. Voted one of the “Top 25 Women in Dentistry” in 2013 by “Dental Products Report”, Dr. Holmes has effectively mastered the skill of the use of Social Media, with a Facebook following of over 40,000 fans. www.deliveringwow.com