Dentistry Uncensored with Howard Farran

You're a dentist. You want to fix teeth. Mike Bark is a CPA. He wants to help you, so you can keep busy being a dentist. With nearly 20 years of experience I provide accounting and tax services for mostly dentists. As a Certified Valuation Analyst I have done countless practice appraisals and often help people who are purchasing dental practices. I have published several articles related to tax law and valuation. I am a moderator on Dental Town in the Practice Transition area I am married with 4 sons (6 to new born) I'm a pretty good home brewer and cyclist [email protected] (Email) www.edgeadvise.com (web) 414-759-9629 phone

James H. Hastings, DDS shares specifics about how to continue improving your skills after dental school. James H. Hastings: Born and grew up in Denver Military experience: U.S. Army, Field Artillery officer Graduate of Indiana University School of Dentistry "A long time ago, before masks and gloves." Immediate Past President of the American Academy of Cosmetic Dentistry 2014-15 In full-time private practice in Placerville, California and still having fun. email: [email protected] Cell: (530) 363-4840

There's no doubt www.JoshuaScott.com is one of the best websites in dentistry. Learn, from the master, the digital marketing strategies that will blow your mind--on HALF the budget of a big direct mail campaign. Joshua Scott is a marketing speaker and consultant. He has been speaking to crowds in convention centers and small groups in boardrooms for over 18 years. He works with businesses and organizations around the country to inspire their teams and create confident marketing strategies. Josh has spent the last 13 years in the dental industry working with practices to create profitable marketing investments. He leads 8E8 Dental Marketing (pronounced “88”), a creative agency specializing in digital marketing solutions. He is also host of the 8E8 Dental Marketing show - a weekly podcast answering dentistry’s most important marketing questions. Josh grew up off of Compton Avenue on south side of Los Angeles, so he considers himself part “thug.” Currently he resides in New Albany, Ohio - a white, picket fence community where the most gangsta thing he ever does is listen to Jay-Z with the car windows rolled down. He’s been married for over 18 years to his high school best friend Joanna and has two children, Caden (9) and Aliya (5). Discover more about Josh’s approach to marketing at joshuascott.com. *** joshuascott.com [email protected]

Learn Dr. Kuzmak's approach to anterior composite dentistry, and his dental idols from Dentaltown. I was born and raised in the Baltimore area. I attended University of Maryland Dental School and graduated in 2007. There I was a class President and also ASDA president. I attended Towson University, graduated 2003 in Bio / pre-med, and also had an art scholarship. I joined Dentaltown as a senior student and have been active ever since. Around 2012, I came across "The Disciples of Smithson Thread" and obtained focus and direction in my clinical dentistry. Outstanding direct composite dentistry is my clinical focus, passion, and obsession. *** www.towsonview.com email [email protected]

Some of the most forward moving ideas come from outside the dental industry. What can we learn from taking a close look at completely different industries? Dr. Burleson is an Assistant Clinical Professor in the Department of Orthodontics & Dentofacial Orthopedics at the University of Missouri - Kansas City School of Dentistry. He holds additional teaching affiliations with The Children’s Mercy Hospital and Saint Luke’s Hospital Cleft Palate and Craniofacial Teams. He maintains four private practices in Kansas City, Missouri, is the Director of the Leo H. Rheam Foundation for Cleft & Craniofacial Orthodontics and is the nation's largest provider of free orthodontic treatment to children in need through Smiles Change Lives. In addition to managing a busy private practice, Dr. Burleson is an author, speaker, teacher and consultant to he health professions through private coaching, practice management, business and marketing courses taught throughout North America. Accepted by invitation only, Dr. Burleson’s private coaching clients are some of the most- successful doctors in North America. His marketing campaigns have generated over $300 million in orthodontic revenue for his clients and his privately held companies. When he's not busy working, you can find him on his sailboat, racing cars or jumping out of airplanes. In a highly-contested vote, he was recently named Best Dad in the World by two-thirds of his children.

Learn who to involve, and when, how to set a longterm plan, and if you need a lawyer (hint: the answer is yes). As a 40 year commercial real estate veteran, George has spent the last 23 years specializing in negotiating and renegotiating the business elements - the letter of intent terms - of office leases for dentists throughout the USA, saving tens of millions of rental dollars in the aggregate during that period. George Vaill George Vaill Dental Office Lease Negotiations 34 Edward Drive Winchester, MA 01890 Tel: 800-340-2701 Fax: 781-721-7405 E-mail: [email protected] Web: http://www.George Vaill.com

David Moffet, BDS shares exactly how and why you should create watertight customer service. Dr. David Moffet is a former full time Dentist and now, is the creator of The Ultimate Patient Experience. The UPE is a simple set of very specific, "common sense" patient service steps being used by dentists all over the world, to create unique experiences for their patients. These experiences dramatically enhance patient visit values and repeat visits. The UPE is Dr. David Moffet's “Secret Weapon” that allowed him personally bill $1,826,445 in services in 2011, working only 4 days a week, for 37½ weeks (while was holidaying all over the world the other 15 weeks!). Dr Moffet has refined and perfected this system over the last 17 years, to the point where it's as reliable as a Swiss watch -- no matter where you're located or what kind of practice you are running. David used the Systems of The Ultimate Patient Experience to increase cash-flow and exponentially grow the value of his own practice. This allowed him to successfully sell his business seven years ago at a premium price of over $4.2 Million Dollars. Dr. David Moffet’s Ultimate Patient Experience shows dentists how to add a minimum of $100,000 to their bottom line, without any additional ad spend, new equipment, or stress. David’s “Ultimate Patient Experience,” ™ dramatically increases the individual value of each one of your patients, doubles (at a minimum) new telephone patient inquiry conversion rates... increases repeat patient visits... and increases your pricing structure, with no net patient loss. The UPE creates greater efficiency and unity with your staff, and reduces daily performance pressures normally felt by the Doctor and his team. Dentists all over the world are successfully using The UPE to transform their practices. Make sure to download David’s Free Report, “How to add AT LEAST An Extra $100,000 In Billings To Your Practice Revenue, Without Spending Even One Penny More On: Advertising, New Staff, Or More High-Tech Fancy Equipment,” at www.ultimatedentalreport.com www.theUPE.com [email protected] +61419227757 +14804352366

In Europe, there is very little curriculum about aesthetic design rules of anterior teeth. Dr. Jan Hajtó shares some of the principles he's been studying for years. Dr. Hajtó (1968) graduated from the University of Munich / Germany in 1993. Since 1995, Dr. Hajtó has been running a private practice in the heart of Munich and he specializes in aesthetic fixed prosthodontics and complex restorative dentistry. Dr. Hajtó’s clinical work includes all-ceramic restorations, complex aesthetic cases and implant crowns and bridges. He possesses many years of clinical experience in both conventionally cemented and adhesively bonded all-ceramic restorations. Apart from his clinical activities, he is the author of numerous publications. He is both a nationally and internationally active lecturer in the field of dental aesthetics, all-ceramic restorations, CAD/CAM, digital dentistry and complex prosthodontic treatments. In addition, he is author of the book “Anteriores – Natural Beautiful Teeth”, Teamwork Media, published in June 2006. and the author of the chapter “Veneers” in Roland Frankenberger (ed.) Adhäsive Zahnheilkunde, Deutscher Ärzte-Verlag 2012. Specialization: Full mouth rehabilitations with implant/tooth-supported restorations Aesthetic Dentistry Porcelain Veneers and All-Ceramic restorations Functional analysis and treatment of the stomatognathic system (TMD – Temporo-Mandibular Disorder treatments) smile-art.de hajto.de [email protected] [email protected]

Mark Murphy, DDS specifically addresses Practice management software--that it only shows results; it doesn't drive them. Learn to take advantage of today's dental climate! Mark is the Principal of Funktional Tracker and Lead Faculty for Clinical Education at Microdental . He also serves on the Adjunct Faculty at the University of Detroit Mercy and the Pankey Institute where he also served on the Board of Directors. He practices general dentistry on a limited basis in Rochester, Michigan and lectures internationally on Leadership, Practice Management, Communication, Case Acceptance, Planning, Occlusion and TMD. He is an informative and entertaining speaker, blending a stand-up style of humor and anecdotes with current evidence based research that you can take home and use in your practice right away. funktionaltracker.com [email protected]

Howard and Ken discuss the changes from conventional to minimally invasive procedures, surgery, and the changes in endo. • Graduated Endo from Harvard Forsyth Dental Center in 1981 • International lecturer, author, has been intensely involved in online CE with ROOTS and NEXUS • Global clinical director for Dentaltown.com www.endosolns.com [email protected]

Learn why it's important to understand your financial reports, track your performance. And how to get your team on board with improving your metrics. Jonathan is the founder of DentistMetrics, a professional accounting and performance tracking firm for dentists. He is also the creator of The Journey to Dental Practice Ownership, an interview series where he interviews dentists who have started their own dental practice as well as world-class consultants. The interviews focus on the challenges the practice owners had to overcome on their journey to ownership, how they got past the obstacles, and what they feel they did right. The consultants share best practices for new practice owners to help get any new practices on the right track. website: http://dentistmetrics.com email: [email protected] toll free phone: 877-265-2121

If you don't know what to look for, it's so easy to get lost in your stats. Listen to Bill Rossi tell you exactly what you should know about your practice's numbers! Bill Rossi has over 25 years of experience in dental practice management. He and his associates are actively involved in the ongoing management of over 240 practices. advancedpracticemanagement.com [email protected] (952) 921-3360

Ziv Simon, DMD took a non-dentist--someone who doesn't even have a dental degree--and put him through his 7 hour suturing training. After the course, this student got results that were better than some of the dentists. Listen in to learn more. Dr. Simon maintains a private practice limited to periodontics, dental implants and reconstructive surgery in Beverly Hills, California. He obtained his dental degree from Tel Aviv University. and his periodontal degree from the University of Toronto. He is a Diplomate of the American Board of Periodontology and a Fellow of the Royal College of Dentists of Canada in the specialty of periodontics Dr. Simon is the president of the Beverly Hills Academy of Dentistry and founder of the Beverly Hills Multidisciplinary Dental Study Group and the Dental Hygiene study club of Beverly Hills. Dr. Simon teaches at the School of Dentistry, University of Southern California. He lectures and publishes on esthetic periodontal surgery, bone grafting and computer-guided implant surgery. Dr. Simon is dedicated to developing and implementing novel surgical techniques and teaching dentists to be successful surgeons. He is the first to publish on Surgical lip repositioning in the dental literature. Dr. Simon is the creator of SurgicalMaster™, a surgical training program for dentists and the zPad™ suturing training system. www.surgicalmaster.com www.perio90210.com

How many dentists do you know who are not incorporated? Corporate dentistry is not unique. Group practices, however, can be. Dr. Cooper's professional career includes private periodontist, academician, researcher, teacher, practice management consultant, corporate consultant, trainer, seminar director, board director, author, entrepreneur and inventor. Dr. Cooper has studied with masters in many disciplines, participated in formal business educational programs, and worked as an independent contractor with top-flight consulting companies. In 2011, Dr. Cooper was selected as a coach for the prestigious TED Fellows Program. The Mastery Company has been in existence since 1984. Dr. Cooper's client experience in dentistry includes solo private practice, small partnered practices, managed group practices and retail corporate enterprises. Dr. Cooper has worked with numbers of health care entities such as insurance companies, clearing houses, bio-technical companies and disease management companies, as well as the senior executives and boards of large hospitals and hospital systems and a number of their related physician groups. In addition, Dr. Cooper has worked with Silicon Valley start-ups and Fortune 500 companies. The SUMMIT was launched by Dr. Cooper and several colleagues in Seattle Washington in 2013. The annual conference was developed to educate and support dentist-entrepreneurs interested in creating managed group practices. Due to considerable interest in this meeting, the Dental Entrepreneur Organization® was created for entrepreneurs in search of resources to assist them in growing their group practices. Dr. Cooper is author of eight successful books; Mastering the Business of Practice, Partnerships in Dental Practice, Running on Empty, SOURCE, Valuocity, Valuocity II, Valuocity III and The Elder. His weekly electronic newsletter reaches thousands of subscribers in 31 countries. MasteryCompany.com Contact Chris Creamer at (425) 806-8830 [email protected]

Listen in to learn some of the amazing, shocking statistics behind embezzlement. The first step to detecting embezzlement is understanding the problem. Overcoming a troubled adolescence, David Harris has become the world’s leading expert on dental office embezzlement. He is the CEO of Prosperident, the world’s largest dental embezzlement investigation firm. Prosperident’s team of specialized investigators is consulted on hundreds of frauds annually committed against both general dentists and dental specialists. David has had the distinct pleasure of hearing cell doors slam shut on many embezzlers. David is a licensed private investigator with a graduate degree in applied mathematics and a CPA. David is “dual certified” in fraud investigation – he possesses both the Certified Fraud Examiner designation from the Association of Certified Fraud Examiners and the Certified in Financial Forensics designation from the American Institute of CPAs. David is a Mensa member and belongs to several organizations for dental consultants and speakers. David has been interviewed on the subject of embezzlement by many leading dental publications and organizations. He is also a prolific writer and authors or co-authors a dozen or more articles annually that appear in major dental publications. David has lectured at several US and Canadian universities in the faculties of business, law and dentistry. David has spoken at regional, national and international dental conferences. He is a highly entertaining and engaging speaker who draws on a vast amount of experience in his field. Listen in to learn some of the amazing, shocking statistics behind embezzlement. The first step to detecting embezzlement is understanding the problem.

Howard Farran and Thomas Mitchell explore the concept of ideal dentistry, and what changes that may mean for you and your staff. I've been in practice 4 days/week for 40+ years and teaching 1 day/week for about 20 years. My training includes tons of mentoring by a famous periodontist and completion of a 3 year program in Advanced Restorative Dentistry at the University of Washington. My practice focuses on basic general dentistry with an emphasis on perio/pros combination cases. The courses at UW I'm involved with are the first year courses in anatomy and occlusion. I give up to 3 lectures/year on anatomy, bite splints and TMJ. I also run a study club. I've been married for 43 years (Howard met my wife Linda last year when we visited his office). My home is here in Bellevue and we have a condo in Scottsdale. We have one son who lives in LA with his wife. He's a psychiatrist working for LA County Jail System, and his wife is a hair stylist who owns her own shop in Pasadena. My hobbies include golf and golf and golf. email: [email protected] website: thomasmitchelldds.com

Forget dental school; they don't even teach some of these concepts in business school. Jay White, MBA shares what you should be focusing on. And it might not be what you think. Jay is the founder and President of J White and Associates LTD a dental managment, coaching and marketing firm. For over 40 years Jay and his team have coached dentists and team members on how to improve the profitability of their practices. Choosing to have dentistry is a decretionary decision, so suddenly the behavior and training of the team become exceptionally important. Jay Graduated from the Northwestern University Business school and earned an MBA in marketing and finance from Univ. Of Southern Calif. website: JWhiteAndAssoc.com cell : 612 599 3219 Office: 952 432 3322

Steffany Mohan, DDS shares some of the business and economics of dentistry, and what it means to be an entrepreneur. Dr. Steffany Mohan has practiced dentistry for 19 years. She completed her undergraduate work in agricultural biochemistry before earning her Doctorate of Dental Surgery at the University of Iowa. Since then, Dr. Mohan has built and sold several dental practices and currently owns one of the busiest and most successful practices in the state of Iowa where she employs four associate dentists and twenty team members, including 6 full time hygienists. She was chosen to be the Associate Clinical Director of OsteoReady™ due to her keen intellect and her history of serial implementation successes. Dr. Mohan has a true passion for mentoring and guiding colleagues through her own proven clinical management systems. Dr. Mohan has been placing implants for nearly a decade. She currently works with over 100 individual offices as an advisor for their dental implants services and management systems. Dr. Mohan likes to think of herself as "the dentist next-door." She is always curious to learn and master new things and is a proponent of good old-fashioned work-ethic. Dr. Mohan also serves as a faculty member for Six Month Smiles®. Dr. Mohan is married to her husband, Mike. They have four children, two sons and two daughters: Luke, Josh, Camaryn and Halle. www.DmSmiles.com [email protected] 515-681-6225

PK Clark places 1500 implants a year. His implants are placed according to three things: Location, Angulation, and Depth. Listen as he explains. PK is a practicing dentist, lecturer, and surgical mentor. He is passionate about patient-centered care and devoted his professional life to his patients and advance dental procedures. He is often characterized as down-to-earth, thoughtful, passionate and ambitious. PK and his wife, Cheryl, are the proud parents of six children. http://whitecapinstitute.com/ [email protected] please always [email protected]

Regarding Ribbond, Dr. Rudo says, "Necessity was the mother of invention". In the early days, Ribbond was barely recognized. Now it's way more than just another legitimate dental material. David Rudo was born in 1935 in Baltimore, MD. He graduated from University of Maryland in 1961, and served in the US Army in Germany from 1961-1963. Dr. Rudo moved to Seattle WA and started a dental practice in 1966, and developed Ribbond in late 1980's. Afterwards, he started Ribbond, Inc., in 1992. He then sold his practice to work full-time with Ribbond, Inc. Dr. Rudo currenty runs Ribbond, Inc. with his daughter and son. [email protected] 800-624-4554

Learn why it's important to educate yourself about sleep dentistry. Steven Olmos, DDS shares new and important information about the discipline. Dr. Steven Olmos has been in private practice for more than 30 years with the last 20 years devoted to research and treatment of craniofacial pain, temporomandibular disorder (TMD), and sleep-related breathing disorders. He obtained his DDS from the University of Southern California School of Dentistry and has continued his postgraduate education with over 4,000 hours and board certifications in the fields of mandibular orthopedic dysfunction and sleep-disordered breathing. Dr. Olmos is the founder of TMJ & Sleep Therapy Centres International with 30 licensed Centres in 6 countries dedicated exclusively to the diagnosis and treatment of these disorders. His protocols are an assimilation of his knowledge base, which is reflected by certifications in all philosophies of treatment both medical and dental. Dr. Olmos is an adjunct professor at the University of Tennessee School of Dentistry, where his system of diagnosis and treatment are utilized at the school’s Craniofacial Pain Center. This effort is focused to establish protocols between dentistry and medicine foroptimal treatment outcomes. Dr. Steven Olmos www.tmjtherapycentre.com [email protected] (619) 462-0676

"Doctors--at some point--will run their office without ever placing a direct restorative material again." Director of Marketing - Ivoclar Vivadent www.ivoclarvivadent.us

. How to simplify bonding techniques and get consistent results every time . How the young dentist can easily learn esthetic bonding techniques and make it professionally rewarding and at the same time profitable . The importance of understanding the value of each bonding material and where they fit (these include microfill, nanofill, microhybrid, opaques and tints) . Bud Mopper's intense believe that bonding is the most versatile material there is and the reasons why *** Dr. Bud Mopper is in private practice in Glenview, Illinois, where he has been doing minimally invasive dentistry with composite for almost forty years. Dr. Mopper is the recipient of two of the most prestigious awards given by the American Academy of Cosmetic Dentistry. One for “Lifelong Commitment to Providing Excellence in Continuing Education in Cosmetic Dentistry,” and second, an award for “Outstanding Contribution to Cosmetic Dentistry.” The AACD recently honored Dr. Mopper with an award for “Outstanding Innovation in Cosmetic Dentistry.” Dr. Mopper is Director of Education for the Center for Esthetic Excellence, in Chicago, IL, and is Co-Founder and Chairman of Cosmedent, Inc. E-mail: [email protected] Phone number: 847-533-8844

Why are so many dentists dropping insurance, not doing dentures, not doing amalgams or cost effective crowns? This is common sense dentistry; this is meeting demand and helping people who need it. Listen in on to see what Howard and Mauty think... Born in Brooklyn NY in 1962. Went to Poly Prep High School, NYU and NYU Dental (graduated in 1987). Interests are sports , current events, running, stock market, dentistry and naps. [email protected] Website sgmdds.com

Kathleen and Matthew Bickel have been married for over 20 years. They're definitely still in love with each other and with the amazing practice that they share. Listen to their optimistic views about everything dentistry. Kathleen Bickel, DMD: •BA Albright College, 1988 •DMD UMDNJ, NJ Dental School, 1992 (now Rutgers School of Dental Medicine). •AEGD UMDNJ 1993 Matthew Bickel, DMD: •BA Rutgers Univ, 1988 •DMD UMDNJ, NJ Dental School, 1992 (now Rutgers School of Dental Medicine) •AEGD UMDNJ 1993 •Married to Kathy Bickel, DMD since 1993, 2 daughters 20 and 15. Co-owners of The Dayspring Center for Laser Dentistry since 1998. Waterlase doc since 2004. Dayspringlaserdentistry.com [email protected]

Goal setting, why you should never haggle with patients about pricing, and how to stay OSHA and HIPAA compliant. As the President and CEO of The Practice Mechanic, Rick Garofolo has contributed to the business of dentistry through proper accounting techniques, recall and follow up system creation, proper treatment plan presentation and more than 20 other systems. In his newest book “Driving your Dental Business, 16 Business Lessons I Learned Teaching My Daughter to Drive”, Rick shares practice management techniques and methods that he used and still uses to grow dental practices’ bottom lines by an average 80% per year all over the country. Rick’s unique experience comes from a combination of years of successful business ownership with advertising agencies, PR firms, publishing companies, multiple magazines, restaurants, bakeries, a chain of barber shops and commercial and residential real estate investments coupled with his years of experience in the dental industry as a consultant and dental business owner. Rick’s realistic, informative and inspiring speaking presentations are in demand nationally and internationally at seminars, dental meetings, and conferences. Rick’s presentations concentrate not just on the requirements, but also on how they actually tie in to everyday life in dental offices. He has also published hundreds of articles in industry publications nationally. Working as a practice management and OSHA/HIPAA compliance consultant for dentists, Rick develops site specific plans and business systems for dental offices around the country, including state specific plans. This allows them to concentrate on working ON their business instead of working IN it, creating increased opportunities for profit and allowing dentists and practice owners to sleep well. www.practicemechanic.com www.dentalceclasses.com www.rickgarofolo.com Direct Line 484-948-3997 [email protected]

One of the largest barriers to entry for receiving denitstry is fear. Harvey Levy, DMD MAGD shares his compassionate approach to treating anxious and special needs patients. Harvey Levy, DMD, MAGD practices general and hospital dentistry in Frederick, Maryland, where he emphasizes comprehensive dental care for individuals with anxiety or special needs. He graduated from Tufts Dental in 1974, GPR at Eastman Dental Center in 1976. Dr. Levy has earned Mastership and four Lifelong Learning Service Recognitions by the Academy of General Dentistry (AGD) along with eight fellowships, four diplomat certificates, and board certification in Integrative Medicine. His work with anxious patients has earned him the AGD Humanitarian Award, the ADA Access to Care Award, the Maryland Governor’s Doctor of the Year Award, the Maryland State Dental Association’s First Humanitarian Award, Special Care Dentistry’s Saul Kamen Award, and the honor of running the 2002 Olympic Torch. Dr. Levy also holds nine black belts, and was inducted into the US Martial Arts Hall of Fame. More info is available at DrHLevyAssoc.com

Penny Reed shares the five keys to growing your dental business. They might not be what you think. Penny Reed, president of Penny Reed & Associates, is a dental consultant who began her coaching business in 1994 after working as a dental office manager. She is passionate about helping practices grow. She is the author of the book, "Growing Your Dental Business." Penny is a member of the National Speakers’ Association and the past president of the Tennessee Chapter. She has been named a Leader in Dental Consulting by Dentistry Today, each year since 2007. Penny is passionate about working with dentists and their teams to grow their dental businesses. She utilizes a combination of in-office and virtual training and coaching to assist dental teams in achieving their goals. By utilizing the principles in Growing Your Dental Business, most of her clients achieve an increase in collections of 25% or greater. www.pennyreed.com Penny Reed & Associates Phone: 1.888.877.5648 Email: [email protected]

Learn about how Dr. Theeb's practice succeeds, what the market is like in the Middle East, and about BAIRD: the British Academy of Implant & Restorative Dentistry *** Dr. Thamer is a senior boarded dentist, who specialized in the field of cosmetic and implant dentistry. He runs Doctor Thamer’s Smile Studio and Dentallounge Clinics in Amman- Jordan. Dr. Thamer lectures extensively in the field of Aesthetic dentistry. He was a part-time lecturer at the University of Jordan. Dr. Thamer is an active member of numerous dental societies and he conducts many lectures and media shows dedicated towards public awareness in the field of cosmetic dentistry. Academic Qualifications: -Jordanian Board of Prosthodontics -MSc. Fixed and Removable Prosthodontics. -BDs. degree in dentistry, University of Jordan. Memberships: -Vice president of the Jordanian Implant Dentistry Commission 2012-2013 - General Secretary of the British Academy of Implant and Restorative Dentistry. Awards: -First place winner: I Love My Dentist Award 2011, 3rd Aesthetic Dentistry MENA Awards. *** www.drthamer.com [email protected] +962788523939

Most general dentists in the United States DO NOT place implants. Find out why general dentists in other countries place a lot more, and discover the beauty in doing it right. Roberto Rossi is a DDS, and a specialist in Periodontology and implant dentistry. He is an active member of the Italian Academy of Esthetic Dentistry. www.drrossi.com [email protected]

Regardless of how you feel about the UK's National Health Service, it causes problems for some. Established dentists are having trouble and new dentists are struggling more. Dr. Dev Patel, BDS shares his network solution to getting the kind of work that you love. Dr. Dev Patel BDS PGDip has a special interest in cosmetic and restorative dentistry, in particular direct composite resin artistry and minimally invasive all ceramic restorations. He graduated from the University of Manchester 2012, he then completed a post graduate diploma in primary care dentistry and is currently enrolled on a masters course in implantology at the University of Sheffield. He was awarded 'highly commended' in the category for 'Best Young Dentist South' at the prestigious 'Dental Awards 2015'. Dev is also the co-founder of the UK's largest Dental Professional Network - Dental Circle (www.dentalcircle.com). www.drdevpatel.com www.dentalcirlce.com Email - [email protected]

Successful implant surgeon Bill Schaeffer tells how he got to where he is, and why he decided to also get a medical degree. Implant Surgeon, co-founder of www.theimplantcentre.com Bill is exceptionally qualified for his role as one of the implant surgeons at The Implant Centre. Having trained in the UK, Bill is both a dentist and a medical doctor. He is also a qualified surgeon and a registered Specialist Oral Surgeon. As if this wasn’t enough, he also has both a Fellowship and Membership from the Royal College of Surgeons of England. His extensive background in Oral Surgery provided him with the perfect starting point for learning the finer points of implant surgery when he placed his first implant back in 1996. Since then he has gone on to become one of the most experienced implantologists in the UK and has pioneered techniques now used by implantologists throughout the World. Bill says “using techniques adapted from other branches of surgery, it’s been possible to minimise the amount of surgery that our patients need to go through for their implant treatments and that’s great for our patients.” Bill’s extensive experience has allowed him to achieve an impressive success rate of over 99% for implants. As he himself admits “I am obsessive about auditing the implants that I place. Without this you simply cannot tell with certainty what works and what doesn’t and it is the only way to continuously improve what you do.” Bill recently served on the Executive Committee of the Association of Dental Implantology. The ADI is the largest implant organisation in the UK, and is dedicated to improving the standards of implant dentistry in the UK. To further this aim, Bill became the Director of Education for the ADI in 2009 and in this role, he has developed and improved the ways that dentists new to implants can get the training they need to become safe and competent clinicians. A necessary part of this was for Bill to train a Faculty of experienced implantologists to help in teaching the next generation of implant dentists – “Training the Trainers”. As a result of all of this, it is not surprising that Bill is also an experienced lecturer and he is regularly invited to speak on the very latest aspects of dental implants all over the World. In his spare time he like to skydive, ski, snowboard and mountain bike and he’s now learning how to windsurf. www.theimplantcentre.com [email protected]

Keep drilling, filling, and billing. Let Debra Seidel Bittke worry about the other stuff. LINKS TO TOOLS DISCUSSED ON THE PODCAST Programs Dr. Howard Farran, participated in with Dental Practice Solutions: 45 Day Dental Hygiene Profits Program http://bit.ly/45DayHygieneProgram 7 Day Dental Hygiene Program: http://bit.ly/7DayDentalHygieneProgram Down-to-a-Science Time Management Resource Also Mentioned During Podcast: http://bit.ly/DowntoaScienceResourceEBOOK ABOUT DENTAL PRACTICE SOLUTIONS Debbie Seidel-Bittke, RDH, BS, began her career as a dental assistant and office manager and also graduated from the University of Southern California with a bachelor’s degree in dental hygiene. She is also a former clinical assistant from the University of Southern California and co-taught the senior dental students Practice Management course until the school went to a PBL learning format. In 2000, she founded Dental Practice Solutions and works with dental practices world-wide to: · create profitable and sustainable dental hygiene departments · known for reactivating and retaining patients for dental practices world-wide · organically grow new patient numbers Debbie believes that the key to a successful dental practice is: · share the message that “Optimal oral health will lead to a longer and healthier life.” o when this message is embraced by the team, practice profitability will grow organically o patients refer their friends and family, etc. o patients say “YES” to treatment Dental Practice Solutions creates: · sustainable dental hygiene departments throughout the world · creates a “team-driven” practice, where the employees feel like leaders vs. employees o This means doctor can come to the office to do their job as Dentist not manage people In 2007, Debbie wrote the accreditation for a dental hygiene program in Portland, Oregon and spear-headed the build-out of the college, wrote the curriculum, hired the team of professor’s and purchased all equipment, etc., etc. For the last ten years she has been named “One of Dentistry’s Top Leaders in Consulting” by Dentistry Today Debbie has spoken in most states throughout the United States as well as Canada and abroad. Website: www.dentalpracticesolutions.com Email: [email protected] Office: 503-970-1122 or Toll-free in the US: 888-816-1511 0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

Howard and Danny discuss everything implantology, including whether or not you need a surgical guide. Dr. Daniel Domingue was born and raised in Lafayette, LA. He graduated from St. Thomas More in 1999 and went on to receive his Bachelor of Science degree from Louisiana State University in Baton Rouge and his DDS degree from the LSU School of Dentistry in New Orleans. While spending three years in advanced training at Brookdale University Hospital and Medical Center in New York City, he served as Chief Resident of the Dental and Oral Surgery Department. His training included one year in Advanced General Dentistry and two years in Dental Implantology. During these years, he was awarded the Certificate of Achievement from the American Academy of Implant Dentistry for outstanding leadership in Implant Dentistry, a Fellowship from the International Congress of Oral Implantologists, and an Associate Fellowship of the American Academy of Implant Dentistry. Dr. Domingue was also awarded Diplomate from the American Board of Oral Implantology, the highest award possible for a general dentist practicing implantology. He was also recognized as the youngest recipient of this award in the entire world. Dr. Domingue was later given a Mastership and Diplomate award from the International Congress of Oral Implantology for his outstanding work in Implant Dentistry. Dr. Domingue is a member of the American Dental Association as well as the Acadiana District Dental Association. He is also an active member of the American Academy of General Dentistry. After completing his residency program, Dr. Domingue married the love of his life, Megan, in Denver, CO. They decided to move back to Louisiana to settle down, practice dentistry, and raise their family. On August 2nd, 2012, he and Megan were blessed with their first-born baby girl, Elle Ann Domingue. After practicing for three years in Lake Charles, Dr. Domingue accepted an offer from his uncle, Dr. Smith, to become a partner in his practice. This proved to be a great opportunity for he and his family to move back home as well as to join his uncle’s practice and carry on a tradition established more than 30 years ago. Dr. Domingue and his wife are excited to be back in Lafayette with family, friends, food, and the rich culture. http://www.acadianadentistry.com

Find out why is oral radiology changing and where it's headed. Dr. Mecham has worn many caps and lived in various locations during the course of his career. After receiving an undergraduate degree in Chemical Engineering, he worked as a process engineer at Intel Corporation in Portland, Oregon before attending dental school at Boston University from 2005 to 2009. He completed a general dentistry residency and worked as a general dentist in the Air Force in Alaska as part of the Health Professions Scholarship Program. He will be completing an oral radiology residency at the University of Washington the end of June. He enjoys spending time with his wife and four children. www.oralradiologists.com [email protected]

"Some practices don't even have voice mail. They just ring incessantly when they're not in the office". If this sounds even remotely familiar, Mary Beth has your solution. Necessity is the mother of inventin' Dental Support Specialties was founded in 2008 by Mary Beth Bajornas. With twenty years business management experience, Mary Beth had been working as a business manager in a dental practice, when she gave birth to her fourth child, daughter Alison, at 24 weeks gestation. After an 82 day NICU stay, Mary Beth and her husband were able to bring Alison home, but Mary Beth resigned her position to make Alison and her therapies her full time job. As Alison made remarkable progress, Mary Beth discovered freelance opportunities in marketing and website creation, and started a media company. When a dental consultant asked her about virtual assisting, it struck a chord with Mary Beth. She researched everything she could about virtual assisting and grew her company into Superior Assisting and Solutions. From emergency physician scheduling for a local hospital to other virtual admin jobs for a variety of companies, Mary Beth was amazed at her passion for providing this type of virtual assistance. Her dental consultant friend thought she would be a perfect fit to help one of his clients with front desk training. And that was her first virtual dental assisting case—Mary Beth trained the team over the phone, which led to an assignment of covering the practice’s phones on Fridays (when the staff was out of the office). That success encouraged her to focus solely on dental practices. After receiving his master’s degree, Joe Bajornas, Mary Beth’s husband, resigned his teaching/coaching position to take over as CFO and business manager at Dental Support Specialties. Using social media as a marketing and referral source, Dental Support Specialties is now in over 44 states and Canada, with an excellent, highly skilled team of dental support specialists helping to provide productive client support. From a small home office, to offsite headquarters in March 2012, Dental Support Specialties expanded again in February 2015 into a 3700-square foot facility. Dental Support Specialties continues to lead the way in providing virtual dental administrative support, taking pride in providing exceptional, productive, proactive and personalized care for each one of their clients and looks forward to continued growth in the dental support industry. www.DentalSupportSpecialties.com [email protected] 4486 Dressler Road NW Canton, OH 44718 330-639-1333

Practice management doesn't have to be big and scary. Bruce Stephenson, DDS shows that it might be easier than you think to do it well. I graduated from dental school in 1977 and opened a practice from scratch. We grew over the years and in 2008 one of my associates bought half the practice with the understanding that I would retire in 5 years and sell him the second half. Well, it actually took 6 years but now my former associate, then partner, is now my landlord! I continue to practice in the same office, renting space for my 3-day per week Invisalign only practice. At one point in my dental career I also founded an IT company just for dentists (a lot more work than fixing teeth!) so part of my “rent” now is doing IT support for his practice. Over the years I became interested in not only computers but practice management and have been lecturing and consulting on these subjects since about 1986. I have spoken at the ADA and AGD annual meetings and continue to do (occasional) seminars and webinars. Since I “retired” in June of 2013 and have become even more involved in our practice management consulting business with my former office manager. We currently have clients all over the country that we “meet” with using Skype and GoToMeeting. It’s fun and very interesting. Although each practice is unique, it seems we are all stumbling over many of the same rocks in the road. Last year we published our first book, “How to Run a Dental Practice,” which has not made it to the best seller list yet but does get very positive feedback from dentists. We discuss just how dramatically dentistry has changed in the last 5 years and how practice management systems need to change to keep a practice profitable. Our next book (if we ever get around to it!) will be titled “Dentistry 3.0,” to further reflect these changes. [email protected] www.TodaysDentalConsulting.com 209-603-9944

Fernando Massoglia, DDS shares how Dentaltown has changed his practice. Fernando Massoglia, DDS specializes in prosthodontics in Concepción, Chile. He has a Master of Science in Medical Education, and teaches at the University of Concepción. [email protected] +56982098406

Shep Hyken says, "You can't manage what you don't measure." Learn to measure and improve the strong and weak links in what Shep calls your Patient Journey Map. Shep Hyken is a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution and Amaze Every Customer Every Time. He is also the creator of The Customer Focus™ program, which helps clients develop a customer service culture and loyalty mindset. www.hyken.com Phone: 314-692-2200 email: [email protected]

"The clinical aspect is only one part. The people skills, the communication skills, and the business skills are some of the most important parts of running a practice." Linda Miles, CSP, CMC, Virginia Beach, VA, is an internationally recognized consultant, speaker and author on dental practice and staff development. Linda is a successful businesswoman who not only founded LLM&A, a leading INC 500 dental management consulting firm in 1978; but also founded the Speaking Consulting Network in 1997. She sold those two businesses in 2007 and 2010 to devote more time to Co-founding the Oral Cancer Cause (OCC) in 2013. Linda has spoken in all 50 states and on four continents authored three books and mentored many other dental consultants. Linda Miles w: 757 721 3125 c: 757 619 1026 [email protected] www.AskLindaMiles.com www.oralcancercause.org.

It's never a surprise to find out women are immeasurably capable. Women leaders are all over the place. The fact is, however, they're not called "women leaders"; they're "leaders". I am a practicing general dentist and the founder of Dentistry for Kids and Adults, a multi-location group practice with emphasis on family dental care and pediatrics. After graduating from USC School of Dentistry in 2000, I spent several years working in private practices before opening my first dental practice in 2002. Later, I also started a software company. Our software is called YAPI and it's designed to help dentists transition to a truly paperless environment and streamline office workflow. www.yourdentist.net www.yapicentral.com 18635 Soledad Canyon Road, Ste 108 Canyon Country, CA 91351 (661) 299-2525 [email protected] [email protected]

Learn how to stay ahead of the curve, how to brand your practice with tech, and what to expect as we advance into the future. With 30 years in private practice, Dr. Scott Menaker is very driven and committed to building a successful business in dentistry. He has stayed ahead of the curve by implementing new ideas and systems using technology and customer loyalty/service as the driving factors in his operating protocols. His success has been built around the relationships he's had with his patients and his team. He is a Cerec trainer, has his own small dental consulting business, and now has a dental technology company that helps dentists succeed in the rapidly changing dental world. Scott Menaker, DDS, FAGD, FICOI 2711 Randolph Road, Ste 205 Charlotte, NC 28207 704-377-2503 - Office 704-661-5452 www.smilecharlotte.com www.touchdentology.com [email protected]

"You're more addicted to the approval of the patient than you are of telling them the truth." Dr. Mac Lee developed ORA5 antimicrobial in 1980. He taught non-surgical periodontal treatment across the US and Canada, and was adviser to Dr Oz after writing the book: Nothin' Personal Doc, But...I Hate Dentists! He formed www.operationstopdecay.com and 501.c non-profit organization offering free material for ages Pre K - 3rd grade. Dr. Lee and Joleen Jackson now go in house for customized training. [email protected] 361-781-2134 cell 361-782-7191 www.drmaclee.com www.ihatedentists.com www.operationstopdecay.com https://www.facebook.com/groups/macandjoleen/

"We should try to save teeth if we can...because no matter what we put in, they're never going to be as good as the teeth the patient has started out with." Dr. Charles Schlesinger, DDS, FICOI is a dental implant educator who has been lecturing internationally for the past 10 years. He graduated with honors from The Ohio State College of Dentistry in 1996. After graduation, he completed a General Practice residency at the VAMC San Diego and then went on to become the Chief Resident at the VAMC W. Los Angeles. During his time in Los Angeles, he completed extensive training in oral surgery, implantology and advanced restorative treatment. Once he completed his residency, Dr. Schlesinger maintained a thriving restorative and implant practice in San Diego, CA for 14 years. In 2012 he relocated to Albuquerque, NM to become the Director of Education and Clinical Affairs for OCO Biomedical. In 2013 he took over as Chief Operating Officer of OCO Biomedical. He continues to provide patient care along with his educational and R&D responsibilities. [email protected]

What is the uniform precision that goes into the design of an aircraft? What is the system McDonald's follows that makes the same worst burger all over the world? Standard Operating Procedure is a powerful tool. Learn how to use it correctly. · Studied dentistry at Ruperta-Carola-Universität, Heidelberg, Germany · Specialization in oral surgery (privat practice Dr. Dr. Haessler, Oppenheim, Germany) · oral surgeon · Specialist for oral implantology (DGI, DGZI, BDO, BDZI) · Specialist for paradontology (DGP) · 1998-2005: dental assistant Implant-Education-Center (Dr. Dr. Haessler, Oppenheim, Germany) · guest professorship University Ludhiana, Punjab, India (department oral implantology) · Author of several scientific articles (DPB) · 2005: Founding of Implant Competence Centers in Oehringen, Germany · Specializations: 3D diagnosis, navigation, oral implantology, augmentation, CAD/CAM [email protected]

"Instead of saying 'I have to', say 'I get to'" Patrick Wahl served as the Director of the Practice Management program at Temple University for 15 years, and was named one of the "Leaders in Continuing Education" by Dentistry Today for seven. Pat received his DMD from Temple University and his MBA from the University of Phoenix. He completed a General Practice Residency at the Medical Center of Delaware as well as an endodontic residency at the University of Pennsylvania. He practices with his brother and his wife at Wahl Family Dentistry in Wilmington, Delaware. Pat combines his passion for business and people, helping other successful practices become more successful with his partners Lorraine Hollett and Ginny Hegarty at Office Magic. Pat's new eBook is called "Magic Words & Life Lessons: What to Say and What to Do At Work, At Home, & Everywhere." Email [email protected] Cell (302) 229-9520 Web site www.officemagic.com

"We're a gadget-oriented profession...The reality is patients don't care about any of these things unless it's going to make their life easier, faster, cheaper, better, less painful..." Tell your patients--in their language--the actual benefits of these gadgets. Founder Big Case Marketing; a niche practice consulting company.. Developer of The McAnally Selling System - Dentistry's only check-list approach to selling backed by Harvard, Stanford, Yale and Columbia research. Author of multiple #1 books in niche marketing and selling for dentists. *** For web-based services, online trainings, low cost options: http://www.bigcasemarketing.com For Private Consulting - must already be producing $2M+ http://www.meetme.so/jamesmcanally

Is disability insurance right for you? Educate yourself about why and when to get disability insurance, and what to avoid when you do. Ed Comitz is the founding partner of Comitz | Beethe, a law firm in Phoenix representing dentists all over the country. Comitz | Beethe is consistently ranked as a top boutique law firm in Arizona by Arizona Business magazine, and, according to Ranking Arizona, Comitz | Beethe holds the #1 spot for healthcare firms. The State Bar has acknowledged Ed’s significant contributions to the legal community and for being selected as one of the “Top 100 Attorneys” in Arizona. Ed deals exclusively with private disability insurance claims on behalf of doctors. He has a unique perspective on disability insurance, because in his 20+ years of experience, he’s seen over and over again what happens once it’s actually time to try and collect on a policy. Mr. Comitz is a graduate of Seattle University and Dr. Farran’s alma mater, Creighton University. www.disabilitycounsel.net Edward O. Comitz Comitz | Beethe 6720 N. Scottsdale Road, Suite 150 Scottsdale, AZ 85253 (480) 998-7800

Listen to Dr. Frank Lauciello's insights into the changes in the industry. Digital is here to stay, maybe you should get on board. Dr. Frank Lauciello graduated from the State University of New York at Buffalo (SUNY), School of Dental Medicine in 1969 and completed his Prosthodontic training at the Buffalo VA Medical Center. He is a Clinical Associate Professor in the Restorative Department at SUNY at Buffalo and was director of the Veterans Administration Advanced Prosthodontic Program from 1973-1998 and Chief of the Dental Service from 1996-1998. He is presently Director of Removable Prosthodontics Research, Development, & Education for Ivoclar Vivadent, Amherst, NY and Director of the Implant Esthetic Center of Excellence in Sarasota, Florida. Dr. Lauciello is a Diplomate of the American Board of Prosthodontics and has authored 25+ articles including several chapters of textbooks. He is actively involved in dental research and new product development 40 Crimson Lane Elma, NY 14059 (716) 691-2239 [email protected]

Despite the devestating earthquakes in Nepal, Dr. Neil Pande has been thriving. Listen to why he compares our teeth to the earth, and to what he calls Earthquake Dentistry. General Dental Practitioner in Private Practice Healthy Smiles since 1996 www.smilenepal.com Facebook.com/pande.neil Twitter: @neilpande