Dentistry Uncensored with Howard Farran

Dr. McPike has been in practice for 35 years, has been married 42 years, and has three sons. He played in the collegiate national rugby champion, was past president of his local study club, past secretary, treasury, and president of the Northeast District of Arkansas chapter of ADA, and is a fellow of the International College of Dentists. www.StanMcPike.com

Doctor Alford was born in Mobile Alabama of a military family. His father was a career soldier and aviator in the United States Air Force and was also a decorated war hero in WWII and unfortunately a prisoner of war in Germany. Dr. Alford received his undergraduate degree in 1969 with majors in Mathematics, Physics, Aerodynamics, Biology and Chemistry. He entered the USAF like his father and was trained to be a Jet Pilot, Aircraft Commander and Flight Instructor. He saw service in Viet Nam and was decorated twice with the Distinguished Air Medal. He left the USAF in 1974 as a Flight Examiner and Instructor and today continues his avocation as a certified flight instructor. In 1974 he entered the University of Alabama, School of Dentistry and graduated with honors in 1978. He was voted into the National Honor Dental Society (Omicron Kappa Upsilon)), PHI PHI chapter and received the Academy of General Dentistry Award for excellence voted by all the university professors, as well as the Lazanski Award for excellence in Oral Surgery. The Dean and Professors of the University of Alabama ranked Dr. Alford at the top of his class upon graduation. More Recently Dr. Alford received the "2011, 2012 and 2013, 2014 and 2015 People's Choice Award for "Favorite Dentist". Dr. Alford diligently continues his quest for learning and education and recently received his certification in Facial Rejuvenation with PDO Threads from CosmoFrance. He is also one of a handful of Dentist in the United States certified in "Disclusion Time Reduction" Therapy (DTR) in the management of Oro-facial and TMD Pain. Dr. Alford moved to Bradenton in 1978 and began his dental practice with special emphasis in Cosmetic Reconstruction, Implants and Cosmetic enhancements with laser whitening. He entered the United States Dental Institute for continued education and completed a full course ( 5 years) in functional orthopedics with additional training in orthodontics. He realized he needed to be more knowledgeable in functional occlusion and began taking courses in TMJ, full mouth reconstruction, nathology (function) of the jaws, and prosthodontic reconstruction with IMPLANTS. He continues to attend courses from leading clinicians throughout the world and recently attended the World Conference on Implant Therapy in Las Vegas bringing back to Bradenton the most current treatments being offered utilizing computer imaging technology and Laser Application to current dental procedures. Beginning in November 2011 through February 2012 Dr. Alford completed the requirements to receive his MASTERS CERTIFICATION in LASER Dentistry from Biolase which is the world leader in medical and dental laser education and manufacturing. His office hosts the Largest Laser Study Club in the United States with the objective to educated all dentist in the use of modern dental lasers. Dr. Alford also devotes his time to teaching. He is a visiting clinical instructor at the University of Alabama and LECOM School of Dentistry in Bradenton, Florida in Laser Technology. Additionally he teaches facial anatomy, facial rejuvenation and PRP procedures for the International Association of Facial Esthetics. The Advanced Dental Cosmetic Center is also a state certified training facility for the Manatee Technical Institute dental assisting program. Dr. T also teaches cosmetic reconstruction utilizing the most current technology in Zirconia and E-max based crowns and bridges, and CAD SIM /CAD CAM prosthesis, Veneers and Implant supported crowns to visiting dentist on a one on one basis. Dr. Alford is only one of 12 other dentist in the United States that works with Eddie Corrales from CADSMILES in California. The Advanced Dental Cosmetic Center and Dr. Alford has provided more Ceramic Restorations utilizing CEREC Technology for smile reconstruction with Mr. Eddie Correlas than any other dentist in the US. Dr. Alford is a member of the American Dental Society, Manatee County Dental Society, West Dental Society, American Academy of Cosmetic Dentistry, American Academy of Computer Dentistry, International Academy of Implant Dentistry, the American Academy of Implant Dentistry. the World Clinical Laser Institute, International Academy of Facial Esthetics, The American Academy of Cosmetic Dermatology, The American Academy of Facial Esthetics and The Omicron Kappa Upsilon National Honor Dental Society. From January 2011 to January 2016 Dr. Alford has been awarded the honor of "America's Top Dentist" for 6 years running in the field of Cosmetic and Implant Dentistry by the Consumers Research Council of America. www.adcc.us (Short for www.advanceddentalcosmeticcenter.com)

Dr. Marty Lipsey received his DDS degree from UCLA and a Master of Science from Northwestern University Dental School. Dr. Lipsey is the founder of Dental Sleep Med Systems and Medical Billing For Dentists, offering dental teams assistance in implementing and improving their dental sleep medicine practices, including outsourced medical billing and successful insurance coding and processing. Dr. Lipsey lectures nationally on Dental Sleep Medicine and Medical Billing and is a full time advocate for sleep health and effective medical billing systems for the dental team. www.MedicalBillingForDentists.com

Grant Cardone is a New York Times bestselling author and an internationally renowned speaker on leadership, real estate investing, entrepreneurship, and finance. His 5 privately held companies have annual revenues exceeding $100 million. His latest book Be Obsessed or be Average is releasing October 11, 2016. The book is the #1 New Release on Amazon in Entrepreneurship, Personal Finances, Business Motivation & Self-Improvement. www.GrantCardone.com

American Board Certified Orthodontist with a large specialty practice in Winnipeg, Manitoba, Canada who travels and teaches for several orthodontic providers including Henry Schein Orthodontics, Propel Orthodontics, and Invisalign. www.icando.ca www.VillageOrtho.ca

Doug Fettig, CPA, MBA, is a Consultant within the Dental Services Group at AKT CPAs, Advisors and Consultants, ranked as one of the top 100 accounting firms nationwide. With over 25 years of business and consulting experience, Doug has the unique ability to understand dentists' needs and help them grow efficient and profitable practices. His insight allows him to effectively communicate business concepts to dental practices while strategically addressing tax, investment, and retirement planning needs. Doug has spoken at numerous dental seminars, academies, study groups, and vendor forums around the country and he is known for his energetic, engaging, and entertaining speaking style. As a dental business advisor, he is adept at collaborating with dental practices and incorporating AKT's expertise to help grow their practice and increase their profitability. In addition to his dental speaking roles, Doug has been an Adjunct Faculty Member at Portland State University's College of Business. Doug volunteered with a nonprofit organization, Precious Beginnings, serving as president and speaking at numerous medical and charitable events to further the mission of supporting parents with critically ill newborns. www.aktadvisors.com/industries/dental

Dr. Donna Galante is a Board Certified Orthodontist with multiple locations in Sacramento, California. She practices with her husband and fellow orthodontist, Dr. Paul Cater. A graduate of the University of Pennsylvania Dental School in 1984 and their Orthodontic Program in 1986, she is celebrating 30 years in practice this year. Besides her full-time practice, she lectures nationally and internationally for Align Technology the makers of Invisalign and is a Best Selling Author of multiple books, including Power Principles for Success which she co-authored with Brian Tracy. Her latest book, It's All About Millimeters; How Small Changes Can Make a Big Impact in Your Business and Your Life is the topic of our podcast today. www.DrDonnaGalante.com www.LuvMySmile.com

Dr. Christopher Phelps is an entrepreneur, general dentist, and author with two practices in Charlotte NC. In his first 7 years of practice he grew the revenue of his practices by a factor of 10X going from 2 practice locations to 4 locations. After selling two of those offices for profit, Dr. Phelps focused on maximizing the capacity of his remaining 2 practices and had 2 consecutive years of $1,000,000 revenue growth at Each of the two practices. Effectively collecting with 2 offices what he had collected when he owned 4 offices. A major part of this success was the Call Tracker ROI program he developed out of his own marketing needs and issues. With it, he was able to decrease his missed calls by 90%, increase his staff conversions of new patient appointments over the telephone from 24% to over 86% which helped increase his new patient numbers from 60/month to averaging over 300/month. All the while decreasing his marketing expenses by 74%. In addition being a Kolbe Certified Trainer a key opinion leader to several large dental companies & understanding how to get new patients in the door, Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. For the last 3 years he has studied under the Authority in this field, Dr. Robert Cialdini and was recently awarded the title of Cialdini Method Certified Trainer (CMCT). Currently, Dr. Phelps is the only Dentist or Medical Professional who is Certified to speak on Dr. Cialdini's Principles. As such, Dr. Phelps is able to speak on Dr. Cialdini's behalf and holds a two day workshop on how to ethically set the stage for more patients to say YES to what we will ask of him. www.ThePhelpsInstitute.com www.CallTrackerROI.com www.GuideThemToYes.com www.WineAndCheeseNewPatients.com www.CarolinasDentalCenterMatthews.com

Kimberly, Gabriel, Amy have been a team since the inception of Kimberly Riggs Ruiz, DDS Inc in 2005. Not only has this dental triumvirate been responsible for making the small rural dental practice into a multimillion dollar business, they are also responsible for founding Unident Software Company and developing Axex Dental Software, the dental practice management software for the 21st century. Axex Dental was the first dental software to offer full functionality on Windows, Mac, and Linux computers as well as native operation on tablet devices such as the iPad. This creative group of self described "nerds" gets their inspiration not only in their pursuit all things tech, but from popular culture such as boardgames, comics, and even nature. www.RebelDentist.com www.AxexDental.com www.bastetmanco.com

Bart Knellinger started Progressive Dental in 2009 after recognizing a need for marketing and consulting services within the dental field. Before launching PD, he was a leading surgical laser distributer and marketing strategist for clinicians in the northeast. Bart has helped thousands of practices identify areas for growth, and he has been noted as one of the leading innovators in dentistry today. Bart has spoken for some of the industry's largest organizations including BIOLASE®, the American Academy of Implant Dentistry, Nobel Biocare, The Dawson Academy, The Pankey Institute and more. He was recently recognized on the Business Observer's 2015 40 Under 40 for Tampa Bay and has driven PD to be recognized as one of 500 America's Fastest Growing Private Companies by Inc. Magazine since 2014. Due to constant innovation, growth and long-term client retention, PD has quickly become one of the fastest growing companies in dentistry. www.ProgressiveDental.com

Today's podcast subject is dental-malpractice defense attorney Jeff Tonner. Since 1988, Jeff has limited his practice to helping dentists. He has written two books, (1) Malpractice: What They Don't Teach You In Dental School, and (2) Ideal Charting For General Dentists. Jeff lectures here in Arizona and across the nation on risk management, record keeping, and other dental-legal topics. Jeff has defended over 3,000 dentists before the dental board and hundreds of dental malpractice court actions. He drafts and regularly reviews dental-legal contracts, and also is involved with dental practice sales and transitions, as a broker for Western Practice Sales. In 2014, Jeff founded The Dental Advocate. His Ideal Charting for General Dentists system contains progress-note templates, consent forms, Update & Alert bulletins and other legal aids -- an unprecedented and proactive approach to insulating dentists from trouble before legal actions are filed. Jeff graduated from Indiana University in 1977 and DePaul University Law School in 1981, where he was a member of the law review. www.TheDentalAdvocate.com

About Dental Realist: We are real practicing dentists who have a passion for giving pre-dental, dental students, and new dentists the unfiltered information they need to succeed and thrive in dentistry. We've experienced first hand what it's like to want to be a dentist, travel down the road of education, and then embark on a career in dentistry. Along the way we've seen success and we've had some failures. There are things we would do again and there are things we don't want to see anyone repeat. We share it all —unvarnished— because we want to help you become the best person and the best dental professional you can possibly be! www.DentalRealist.com

Terry Work graduated from Oregon Health Sciences University school of dentistry in 1989. He and his wife spent 4 years in the US navy as Dental officers in San Diego where they received specialty training. Dr. Work has been in private practice with his wife for the last 25 years in Scottsdale AZ. He is a diplomat for the International Congress of Oral Implantologists and has lectured on bone grafting, implant placement, oral CDx and has participated as a mentor for Implant institutes. www.DentalWork.com

Dr. Manor Haas graduated from the University of Toronto with numerous awards and a Doctor of Dental Surgery degree. After practicing general dentistry for a number of years, he pursued advanced training in endodontics and micro-surgery at the Albert Einstein Medical Center in Philadelphia, Pennsylvania. There he obtained his specialty certificate in Endodontics. With a Masters Degree in dentistry, Dr. Haas holds staff teaching positions at Toronto's Hospital for Sick Children and the University of Toronto Faculty of Dentistry. At the university, he is a lecturer and clinic instructor in the department of Graduate and Undergraduate Endodontics. With his hospital staff position, Dr. Haas provides direct patient care along with specialized training in Paediatric Endodontics to the Paediatric Hospital Residents, Graduate Paediatric Residents and Graduate Endodontic Residents. Dr. Haas is a Fellow and recent endodontic examiner at the Royal College of Dentists of Canada. He has given and continues to give numerous continuing education courses and lectures to general dentists and dental specialists at various universities, international endodontic conferences and dental societies around the world. His lectures have covered nearly all aspects of modern endodontics and microsurgery. www.HaasEndoEducation.com

Tiffany Beverlin was born outside London and came to the U.S. to work at Universal Studios. Then she married, and gave up her burgeoning career to stay home and raise three children. During her fifteenth year of marriage—and after a decade out of the work force—Tiffany was forced to recycle her life. She was repeatedly told she was unemployable. After a fortuitous dream about problems selling her own engagement ring, she created a one of a kind company for that purpose. DreamsRecycled.com rose up as the marketplace that specializes in selling goods from one's divorce. DreamsRecycled.com quickly became a gathering place for the divorce community who became inspired by Tiffany's personal story. Today, the site has grown to consists also blogs and community zones to assist the pre divorce and divorced community. Tiffany has appeared on AOL News, FOX News, CBS News and dozens of national publications and radio shows, bestowing hard-hitting advice on divorce, she is also a guest blogger for Huffington Post. DreamsRecycled.com continues to grow in user-ship and outreach adding divorce workshops to its ever expanding multi nation brand. Tiffany and DreamsRecycled have become a trusted source of information, inspiration, support and resources for anyone contemplating divorce. Tiffany's philosophy on moving on after your fairy tale ends is a refreshing positive change and is having a major impact in how divorce can be viewed and dealt with is a more uplifting fashion. www.DreamsRecycled.com

Academic Qualifications: Graduated Dentist by the Faculty of Dental Medicine of the University of Oporto (FMDUP) with a final grade of 17 out of 20 (1996-2002) Post graduation in Implantology (Bränemark Institute in Gothenburg and Maxilla-Facial Surgery Ward at Västerås Hospital, Sweden) (2002) Specialisation Course in Implantology at the Faculty of Dental Medicine, University of Oporto (FMDUP) with a final grade of Good (2003-2006) Master's Degree (MSc) in Implantology by the Faculty of Dental Medicine (FMDUP) (2006-2007) and investigation thesis under the title "Experimental study of a new biomembrane (MES) for guided bone regeneration" with a final unanimous grade of Very Good (top grade) Undergoing PhD programme (Implantology) in the Faculty of Dental Medicine of the University of Oporto (FMDUP 2013-2016) Dental License Professional license No. 4013 of the Portuguese Dental Medicine Association Merit Awards Rectory of the University of Oporto- Best finalist student award Belmiro de Azevedo Foundation 98/99 and 99/00 Machado Capelas/ Labmed 98/99, 99/00, 00/01 and 01/02 Barbosa and Almeida Enterprise (SONAE Group) in every secondary and university grades Engº António de Almeida Foundation 2002 Scientific Research: Invited by the Pathological Anatomy Service of the Faculty of Medicine of the University of Oporto, did an academic year (1999-2000) of scientific research at the Institute of Molecular Pathology and Immunology of the University of Oporto (IPATIMUP) through the Initiation to Scientific Research in Oncobiology and Pathological Anatomy Project (PIICAPO) sponsored by the Science and Technology Foundation (FCT), which lead to a publication in an international journal Since 2003, continuous research in Implantology and Bone Regeneration Biomaterials field in association with the departments of Biomaterials, Dental Anatomy, Pharmacology and Biocompatibility of the Faculty of Dental Medicine, University of Oporto (FMDUP), Faculty of Engineering of the University of Oporto (FEUP), Institute of Biomedical Sciences Abel Salazar (ICBAS) and the National Institute of Biomedical Engineering (INEB). Since 2012, continuous research in the Implantology field with the collaboration of Megagen Implants International. In 2014 was invited to be apart of Megagen International Network of Education and Research (MINEC group) Professional Experience - Dental Practice: Owner of private practice Dental clinics (Clinica Médico-Dentária RZ:JM, Managing partner) in Porto and in Albergaria- a- velha (Aveiro), performing Implantology, Surgery and Oral Rehabilitation exclusively, including patients of other referential colleagues. Personal case series (including the numbers within the scope of the Specialisation Course at the Faculty of Dental Medicine of the University of Oporto) (FMDUP) from November 2002 to November 2015: performed implant surgery on several patients totalizing 3050 implants; 1870 tissue and bone regeneration procedures (autologous bone, heterologous bone, rich in growth factors plasma and biomembranes) and other surgical acts such as block graft (inlay and onlay), maxillary sinuses lifting and filling, apicoectomies, cysts removal, excision of soft tissue injuries, frenectomies, impacted canines and wisdom teeth extraction. Teaching and Consultant Experience: Between 2002 and 2004- Teaching assistant for the theoretical and clinical subject Preventive Dental Medicine (3rd and 6th grades curriculum) at the Faculty of Dental Medicine of the University of Oporto. Within this scope, cooperated in the Organisation of Oral Healthcare programs at primary and secondary schools in Vila Nova de Gaia and special Oral Healthcare programs for disabled patients conducted at the Portuguese Association of Parents and Children with mental disabilities (APPCDM). In 2007 was invited by Nobel Biocare and Dr. Pimenta to become a member of the Implantology training staff and did a private post graduation course on the Nobel Biocare (Nobel Active) implant, at the Faculty of Dental Medicine of the University of Oporto Since 2011 is Megagen Implants Portugal clinical and technique consultant. (opinion leader) Since 2012 is responsible for the education courses of Megagen Implants Portugal. Professional Honours/Awards: Award for best scientific research poster in 2000 at the "Mucins in the pathophysiology of inflammatory diseases of the respiratory and digestive tracts" Symposium, under the title: "Mucins MUC1, MUC2, MUC5AC and MUC6 expression in gastric carcinoma". Award for best research poster in 2001 at the XII Oporto Dental Medicine Conference and Workshops. Award for best oral research paper in the Portuguese Society of Oral and Dental Medicine Conference (SPEMD) in 2004, under the title: "New advances in guided bone regeneration by biomembranes". Honourable citation for the oral paper presented at the Portuguese Society of Oral and Dental Medicine Conference (SPEMD) in 2007, under the title "Experimental Study of the MES bi

Ali has been an endodontic educator and clinical practitioner for the past 20 years. He's passionate about a patient centered philosophy of care and teaching and sharing his clinical techniques with others. He is the current President and CEO of RealWorldEndo and is in Private practice in Boston, MA Microsurgical Endodontics. www.RealWorldEndo.com www.MSEndo.com

Lesia Crawford is the co-owner and CEO of GoGo Billing , Medical Billing for dentists. As a former dental office manager and treatment coordinator she enjoys working with dental offices incorporating sleep apnea treatment into their practice. GoGo Billing provides medical billing services exclusively for dental offices primarily treating sleep apnea as well as TMD, dental treatment due to medical conditions and accident claims. She has been in the dental field for 20 years and while she is no longer actively working in the dental office she has been lecturing on case presentation and the art of selling for Denmat Lumineers and Invisialign. Lesia's is here to give us some insider information on the billing world and promote her own CE course on October 21st here in Scottsdale . Lesia along with Dr. Stacey Layman are teaching offices the how to's and what for's of medical billing for sleep apnea and other services covered by medical plans as well as case presentation and sales strategies. Address for October 21st 2016 Medical Billing Event: Hilton Garden Inn Scottsdale North 8550 E. Princess Dr Scottsdale, AZ 85255 For more information about the event and GoGo Billing visit www.GoGoBilling.com

Human Resource Advisors has been serving dentists nationwide for over 25 years with current HR advice for their specific issues. They provide employee handbooks, job descriptions, seminars and workshops, and forms for hiring, firing, and everything in between. Most of all, Human Resource Advisors provides consulting on all the issues faced by doctors about their team. www.HumanResourceAdvisors.com

Eddie Corrales is the founder of CADSMILES, a same day smile service for CEREC owners. Eddie Corrales is a Smile Designer and travels around the world restoring smiles as well as full mouth reconstructions. He also lectures on the subject and is an DSD member. Eddie Corrales has been a Dental Ceramist for 22 years, his laboratory, Downtown Dental Designs is in San Diego California. But Eddie Spends most of the time at dental offices assisting chairside with all the Digital Smile Design from treatment planning to finishing all the ceramics onsite. www.CADSMILES.com www.SameDaySmiles.com

Steven trained in Dentistry by having completed an accelerated combined 7 year program at Muhlenberg College, Allentown, PA and the University of Medicine and Dentistry of New Jersey-NJ Dental School. He went on to complete his advanced specialty training in Prosthodontics at The Goldman School of Graduate Dentistry-Boston University. Steven was born in New York City and raised, the oldest of four children, in Oradell, NJ (near the George Washington Bridge). Steven enjoys spending time with Traci, his wife, and their kids. His hobbies include teaching and coaching the kid's athletics, fitness and restoring old classic cars. Steven conducted cancer research at Columbia Presbyterian Medical Center in New York City and while at UMDNJ-New Jersey School of Medicine. Steven has been honored with faculty appointments as: Assistant Clinical Professor at NJ Dental School, Clinical Teaching Fellow at Boston University and Clinical Attending at Monmouth Medical Center in Long Branch, NJ. Continuing education is a cornerstone of our philosophy of our pursuit for excellence. In addition to attending many seminars, some of the more intensive programs include: In 1996-1997, Steven completed a "mini-residency" in Implantology at Brookdale Medical Center and New York University. In 1999, he completed a "mini-residency" in Cosmetic Dentistry at LSU- New Orleans. He has also had a unique opportunity to participate in ongoing study with Dr. Peter Dawson, at the Dawson Center for Advanced Dental Studies, St. Pete, FL. He holds patents to instruments he has created. His research efforts are ongoing in the field of the bite and body relationships with a team of researchers. www.StevenFeit.com www.smilesspecialist.com

Greg Beck is President of Dental Practice Services, Inc. in Overland Park, KS, and the program manager of the Private Dental Plan Program. DPS has operated the PDP program since 2002 and works with other dental consultants to promote the concept of a self-administered plan. So Greg tell us how customized dental service plans work and how you got involved. www.inofficedentalplans.com

Dr. Dillenberg is the inaugural Dean of A.T. Still University's Arizona School of Dentistry & Oral Health. He completed his dental education at New York University, College of Dentistry and received his Master's Degree in Public Health from the Harvard School of Public Health. Previously, Dr. Dillenberg was Associate Director for public health programs in the California Department of Health Services. He also served in several capacities in the Arizona Department of Health Services, including being its Director for four years. Dr. Dillenberg continues to serve in numerous leadership positions on health-related boards and associations and is the recipient of many honors and awards locally, nationally and globally. www.JackDillenberg.com www.ATSU.edu

Dr. Wolf, a general dentist, completed his undergraduate education at Saint Louis University in Missouri and was awarded his D.D.S. from the University of Texas Dental School in Houston. Dr. Wolf completed a residency in general practice at Harvard School of Dental Medicine and Brigham and Women's Hospital, where he was chief resident during his training. Dr. Wolf held the positions of Dental Director at Harvard School of Dental Medicine and Chief of the Harvard Community Health Plan, Braintree Dental Center. Dr. Wolf has published articles in the field of dental materials research and has a special interest in practice management digital dentistry and implant dentistry. Dr. Wolf is the founder of DentalCareLinks. DentalCareLinks.com is a new online platform designed to make it easy for dental professionals to manage the patient referral process. In place of hand-written notes, phone calls and relying on patients to carry images and other sensitive information, DentalCareLinks.com does it all automatically, in the cloud. Dr. Wolf is an active member of the American Dental Association, the Massachusetts Dental Society, the Academy of General Dentistry, is the President of the Parkway Norfolk Dental Study Club, and a consultant for the Dental Advisor. www.DentalCareLinks.com www.DavidWolfDDS.com

Dianne Glasscoe Watterson, RDH, BS, MBA has more than four decades in dentistry. Her business, Watterson Speaking/Consulting LLC is based in Lexington, NC. Since 1997, Dianne has been published extensively, including authoring two monthly columns in national dental publications- one in Dental Economics called "Practice Wisdom" and the other in RDH called "Staff Rx." Dianne is a well-known provider of continuing education for dental professionals and has presented for associations and major dental meetings across the US. In addition to serving on the editorial board of RDH magazine, Dianne is a co-author of Foundations of Periodontics for the Dental Hygienist, a text used in many hygiene programs. She has published two books: Manage Your Practice Well and The Consummate Dental Hygienist. Dianne was honored by Dentsply™ as a "Distinguished Dental Professional" in 2005. Also, Dianne was honored by Colgate™ in 2009 and 2010 as a "Key Opinion Leader" and serves on their Oral Health Advisory Board. Dianne has been chosen as a Leader in Consulting/Speaking by Dentistry Today every year since 2006. She is a member of Christian Medical/Dental Association, American Association of Dental Office Managers, American Academy of Dental Hygiene, and American Dental Hygienist Association. www.WattersonSpeaks.com

Dr. Marko Vujicic is responsible for overseeing all of the Association's policy research activities. Prior to joining the American Dental Association in 2011, he was Senior Economist with The World Bank in Washington D.C. where he directed the global health workforce policy program. He was also a Health Economist with the World Health Organization in Geneva, Switzerland. He is a visiting assistant professor at Tufts University in Boston. Dr. Vujicic obtained his Ph.D. in Economics from the University of British Columbia and a Bachelor's degree in Business from McGill University in Montreal. www.ADA.org

Richard Chwalek is known for his personalized work as a dental marketing consultant for many dentists over the last 20 years. He currently works with dentists from Traverse City, Michigan to New Zealand. He also has worked on marketing for a number of dental labs. His specific focus is developing individualized solutions for his clients in social media and external marketing. In addition to his own suite of services he recently became a certified partner with Lighthouse360, a comprehensive patient communication system. www.NicheDental.com

Dr. Rami Gamil: B.D.S. / FICOI/ DU University Toulouse III Paul Sabatier Rami Gamil received his Diplome Universitaire DU in 3D Imaging from the University of Toulouse III Paul Sabatier in France. His main area of interest in research is Digital Dentistry, Computer Aided Implantology, Image Guided and Computer Guided Surgery, 3D Smile Anlaysis & published author in JPD, JOI & other articles in press. His main focus is the use of CBCT, 3D imaging, computer aided implant surgery,3D Smile Analysis, CAD/CAM and rapid prototyping in dentistry. He is a current member of the Computer Aided Implantology (C.A.I.) Academy. And Active member of the International Digital Dentistry Society & member of its Data Acquisition council. Dr. Gamil teaches at the First Digital Dentistry Master Program organized by the Department of Surgical and Morphological Sciences, University of Insubria, Varese, Italy. He is also the C.E.O. & Founder of 3dVision Company and Advanced Training Center for 3D Imaging, 3D printing, Computer Guided Surgery and Digital Dentistry Solutions.He is also CEO & Co-Founder of 3dVision Imaging: total digital maxillofacial imaging centers offering the full range of digital CBCT, Face, Intra oral , Lab Scanning, 3D printing and Digital Dentistry workflows and services He does personally 3D CBCT Scans, treatment plans, OMFR reports, surgical guide fabrication, lecturing, workshops and live surgeries in Computer Aided Implantology & Digital Dentistry locally and internationally.

Peter E. Dawson, D.D.S. is considered to be one of the most influential clinicians and teachers in the history of dentistry. He authored the best selling dental text, Evaluation, Diagnosis and Treatment of Occlusal Problems, which is published in 13 languages. His latest book is entitled Functional Occlusion: From TMJ to Smile Design. He is the founder of the "Concept of Complete Dentistry Seminar Series (SM)" as well as The Dawson Academy. In addition to numerous awards and special recognitions, Dr. Dawson is the past president and life member of the American Equilibration Society, a past president of the American Academy of Restorative Dentistry and the American Academy of Esthetic Dentistry. www.TheDawsonAcademy.com

Tom is an owner and CEO of SS White, a dental manufacturing company with a 168-year history of changing dentistry for the better. His experience includes heading up Sales and Marketing, and leading the development of new products that are used around the world by over 50,000 doctors. Several of these products were co-developed with Dr. Dan Boston and Temple University. Tom is passionate about the conservation of healthy tissue and efficiency, and has a high interest in helping great doctors build great practices. Tom began his career at Kodak as a technical sales rep. He earned a BA from the University of South Carolina in 1987 with a double major in Management and Marketing. Tom is a member of several boards, including SS White and Temple University's School of Dentistry Board of Visitors. Tom and his wife, Michelle, reside in Boulder, Colorado with their three children. Together they enjoy hiking, reading, travel and golf. www.SSWhiteDental.com

Dr Marcus Dagnelid received his dental degree in 2003 from the faculty of Odontology, University of Gothenburg, Sweden. He subsequently started working in his private clinic with focus on prosthetic treatment and implantology. The team at the clinic has worked for many years in close collaboration with implants companies, with a high focus on surgical- and prosthetic protocols. In the field of guided surgery, the team is considered opinion leaders being responsible for the development of Nobel Guide concept. Marcus has been a Procera Software specialist since 2005, Simplant Pro user since 2007 and has given numerous lectures both nationally and internationally on the subject guided surgery. He continuously helps dentists with guided surgery clinical issues. Marcus has also worked closely together with Biomet3i on product testing and development as well as research in the past. Since more than 5 years he has worked in very close collaboration together with Dentsply Implants, Astra Tech Implant System. This includes in particular product testing- and development such as Atlantis Abutment System, Profile Implants, Facilitate Guided Surgery, New Generation ASTRA TECH Implant System EV and corresponding projects (Immediate Smile) as well as national- and international lecturing. Marcus is also the CEO and owner of Dagnelid Clinic and Falkenberg Clinic with a state-of-the-art conference and education centre called SAACD, Swedish Academy For Advanced Clinical Dentistry. The clinics hosts more than 3000 square metres of dentistry with in house dental laboratory of 7 dental technicians. The goal for SAACD is to create a unique platform for interactive dental education in all fields of dentistry. Dr Dagnelid is also the CEO of European Dental Academy, an online education platform within odontology. Within the topic of financial development and clinic building, he also lectures in how to gain success by marketing, brand building and entrepreneurship. The main interest in implantology and prosthetic work has also led to Marcus lecturing in the all-ceramic field, with focus on high end aesthetics. He is a certified international CEREC Trainer as well as E4D trainer in the past. In 2010 he received his postgraduate degree as a specialist in prosthetic dentistry at the faculty of Odontology, Malmö University. Dr Dagnelid also lectures within Digital Smile Design, DSD Concept, as a certified DSD Master, DSD Lecturer and validated DSD Clinic. www.dagnelidkliniken.se www.saacd.se

Dr. Brett Gilbert received his D.D.S. and Certificate in Endodontics from the University of Maryland. Dr. Gilbert has a private practice limited to Endodontics in Niles, Illinois. He is currently on faculty in the Department of Endodontics at the University of Illinois at Chicago, College of Dentistry and on staff at Resurrection Medical Center in Chicago. Dr. Gilbert lectures nationally and internationally on clinical endodontics and conducts advanced hands on training courses. Dr. Gilbert is a Diplomate of the American Board of Endodontics. www.KingEndo.com

Having graduated from The University of Sydney with a Bachelors of Dental Surgery in 2001, Dr Katyal entered private general dental practice and also completed a Master of Science in Medicine (Clinical Epidemiology) from The University of Sydney. In 2013 Dr Katyal attained the degree of Doctor of Clinical Dentistry in Orthodontics from The University of Adelaide as well as Membership in Orthodontics from the Royal Australasian College of Dental Surgeons and Royal College of Surgeons Edinburgh. Her research interests are in the field of pediatric sleep-disordered breathing, snoring and oral appliances, which has been published in both Australian and American orthodontic journals. She has also been awarded the prestigious Sam Bulkley AB Orthodontics Traveling fellowship to continue her research in Germany in the area of miniscrew-assisted rapid maxillary expansion in children and adolescents. She is also actively involved in setting up a multidisciplinary pediatric sleep clinic at Westmead Children's hospital. She has been an invited lecturer for major Australian orthodontic and international conferences as well as sleep medicine conferences. Recently her research was featured on Channel 9 national news, ABC radio, 4BC radio, The Daily Telegraph, The Sun Herald and more. Currently she is the head orthodontist at CCC Smiles in Mosman, Sydney and also the lead lecturer for BOSS-Best Orthodontic Seminars & Sessions in Australia. Her treatment philosophy is to practice in an evidence-based manner and she enjoys meeting new people from all walks of life. She lives by the motto - "Coming together is a beginning; keeping together is progress; working together is success." Henry Ford www.breakthroughwithboss.com www.cccsmiles.com.au

Sarah is a dental hygienist who has multiple jobs including working clinical hygiene one day a week, secretary on the dental hygiene committee of the NM dental Board of Healthcare, WREB examiner, mom of 3 little kids, and spends most of her time launching her new company CE Zoom. She is very passionate about educating dental professionals about the importance of obtaining continuing education, but most importantly quality education. www.CEZoom.com

Dr. Lisa Marie Samaha is a general dentist who practices comprehensive cosmetic, reconstructive and periodontal care in a holistic setting. She is a 1982 graduate of the Medical College of Virginia, Virginia Commonwealth University. For well over thirty years, Dr. Samaha has pioneered her practice on the principles of Total Body Wellness through Total Health Dentistry. Her practice maintains a special focus on the advanced, non-surgical treatment of periodontal disease and all aspects of the oral/systemic link. To support her clinical practice, Dr Samaha has extensive training in the field of integrative medicine, with special focus on advanced medical and genetic testing and nutritional physiology, for the purpose of true preventive medicine and healing. After observing a significant disconnect between the scientific research and its application in a clinical setting, Dr. Samaha founded the AGD/PACE-approved Perio Arts Institute and began teaching PerioPassion Dental Seminars in 2007. In her seminars, she shares her evidence-based, multi-faceted, and leading-edge clinical protocol for the diagnosis and non-surgical treatment of periodontal disease. Dynamic case presentations are also included in her seminar. Her multi-faceted approach has enabled her to help transition general dentists, periodontists, and their teams into true, wellness-oriented practitioners of dental medicine. Perio Arts Institute Mission – To transform the manner in which dental practices help people heal. Perio Arts Institute Vision – To care for each human being through the lens of Total Body Wellness. As a professional fine artist and writer, Dr. Samaha also enjoys marketing her unique practice with a powerful and creative flair. She has successfully branded her practice as a true wellness-focused destination for healing and has developed product to allow you to do the same. Dr. Samaha is noted for her enthusiastic and inspiring message to medical and dental audiences worldwide via her engaging writing, lecturing, and consulting. More information is available at www.PerioPassionDentalSeminars.com or by contacting Annette Kulzer, Seminar Coordinator, at [email protected] or 800.997.9820

Lisa Philp, RDH is the Chief Visionary Officer of Transitions Group North America, a full service coaching company for dentistry. Her career began with clinical hygiene in United States and Canada to the creation of a periodontal disease management program in which she coached thousands of dental professionals. She is currently a leader, author, and coach and highly sought after North American speaker. www.TransitionsOnline.com

Originally from Damascus, Syria, Dr. Kadamani attended the Loma Linda University School of Dentistry in California and has more than 18 years of experience in her field. She is an active member in a number of prestigious organizations, including the American Dental Association and Texas Dental Association. Dr. Kadamani is deeply dedicated to staying current and proficient with leading-edge dentistry, which allows her to better help her patients achieve and maintain the highest standard possible in oral health. Her philosophy rests on individualized attention and a sincere commitment to her patients' wellbeing. She complements this philosophy with a firm belief in patient education and preventive dentistry, and truly appreciates the fact that so many of her patients are referred to our practice by their families, coworkers, and friends. When she's not providing her patients with exceptional care at the office, Dr. Kadamani enjoys painting, sports, and spending quality time with her family, especially her wonderful son, Laith. www.LaithDentistry.com

A graduate of The Ohio State University's dental hygiene program, Anne practiced in 6 states, finally settling in Charlotte, NC, with her husband and three kids. Anne continues to practice one day a week as a dental hygienist. She helped launch Dental Entrepreneur: Business Beyond the Classroom in 1999, and has been the owner, editor and publisher for fifteen years. The goal of Dental Entrepreneur is to provide dental grads the assistance they need to maximize their careers as successful businessmen and women serving their profession. www.DentalEntrepreneur.com

First year of AADOM Membership is 24% off using promo code TOWN16 at http://bit.ly/DUwHFAADOM (Case sensitive, use all caps) Heather Colicchio is the Founder and President of the American Association of Dental Office Management (AADOM). Heather has brought her background in business management and her unique skills in professional networking to help drive the success of AADOM, the largest professional organization of dental practice management professionals in the country. In 2003, when Heather was busy owning and operating her successful chain of gourmet cafes (as well as raising a toddler and a newborn), the furthest thing from her mind was starting a dental association but life takes interesting turns sometimes. Through a dentist friend of hers, Heather became aware of a niche in dentistry that was not being filled. There was a lack of resources and education available for dental practice administrators. She casually began putting people in touch to help them fill this need (kind of like a hobby) but her entrepreneurial spirit kicked in and soon AADOM was born. When AADOM reached over 1,000 members in less than two years, Heather sold her cafes to devote herself full-time to AADOM. It is now the largest professional association for dental business teams in the country, with 3,500+ members and host of the country's largest dental office management conference. Heather is frequently recognized for her visionary role and has served as an inspiration to many in business and in dentistry. She is particularly proud of how AADOM has empowered so many women in their professional development over the years. Heather was named one of the "Top 25 Women in Dentistry" in 2010. She lives in New Jersey with her husband, two children and her Bichon, Sage (who thinks she's a wolf). Heather claims she has the greatest job in the world. She loves Pete Townshend and practices Kundalini Yoga regularly. www.DentalManagers.com

Steve graduated from the University of Minnesota School of Dentistry in 2013 and maintains a rigorous continuing education schedule to keep up with the latest technological advances. He enjoys all aspects of dentistry and practices with compassion, honesty and understanding. Steve served in the Army after high school and deployed overseas with the National Guard based in Monticello. He and his wife, Ashley, were born and raised in Minnesota. In his free time Steve enjoys playing with his kids, walking his dog, grilling and home construction projects. www.monticellodentists.com

Dr. Evelyn Teague Samuel is a gifted and charismatic orator, connecting with people of all ages and walks of life to provide her inspirational life message and mantra of planning, perseverance and excellence in all things. She owns and operates Teague Principles, LLC with the express purpose of reaching and equipping youth, business professionals and other medical practitioners with the necessary life skills, knowledge, and proven systems to succeed in any venture or calling. Serving as a personal and tangible exemplar of her message, Dr. Samuel blends real-world examples with humor, wit and insight to stir the soul of her audience and provide new hope, renewed drive and a world of new and promising possibilities. Her freshly-published book, "100 Things I HATE/Love about Dentistry, A professional's guide to efficiency, profitability, and sanity!" is an assembly of practical vignettes designed to inspire and instruct business professionals through their everyday challenges. As an experienced businesswoman, Dr. Samuel is the owner of Evelyn F. Teague D.M.D., P.C. For eight years she did business under the name of, and was the creative force behind, Park Place Dentistry, a practice launched from conception with her trademark vision and fortitude. Graduating with honors from Alabama Agricultural and Mechanical University with a Bachelors of Science degree in Zoology in 1995, Dr. Samuel received her Doctor of Dental Medicine degree from the University of Alabama School of Dentistry in 1999. This was followed by a post-doctoral residency in Advanced Education in General Dentistry at Howard University College of Dentistry. Achieving her lifetime goal of becoming a dentist, Dr. Samuel set out to provide excellence within her chosen field. Committing numerous hours to continuing education each year, such as advanced cosmetic and neuromuscular dental studies at the world renowned, Las Vegas Institute for Advanced Dental Studies, she is always at the forefront of new and cutting edge technology. During her eight years as a solo practitioner and practice owner, Dr. Samuel ran a highly efficient office achieving record growth, productivity and an astounding 98% collection rate for services provided! Yearly statistical business analyses of Dr. Samuel's dental practice consistently revealed her business was in the top one percentile (of comparably-sized dental offices in Alabama and Georgia) for efficiency, service and performance! Even more remarkable, Dr. Samuel's business was profitable from the moment she launched it, posting 32 consecutive quarters "in the black" and attaining an average growth rate of 20% for each of the eight years of her leadership! Dr. Samuel's passion for the art of dentistry, coupled with her innate and tested business savvy makes her an entity sought after by colleagues and other business owners. Dr. Samuel simply knows what works and she is an effective business coach, guiding and inspiring efficiency and success for professionals in dentistry, medicine and all other business fields. A member of several dental organizations including the American Dental Association and the American Academy of Cosmetic Dentistry, Dr. Samuel takes great pride in enhancing smiles, changing the lives of her patients, and helping colleagues to obtain their ideal practices. In addition, she is a featured doctor in the book, The Art of Creating Practice Success by Dr. Bill and Carolyn Blatchford (Blatchford Blueprints, Copyright 2009). Education: Howard University College of Dentistry- Postdoctoral Advanced Education in General Dentistry Residency1999-2000 University of Alabama School of Dentistry – Doctor of Dental Medicine- 1995-1999 Alabama Agricultural and Mechanical University- Bachelor of Science – Zoology, Cum Laude 1991- 1995 Publications: - 100 Things I HATE/Love about Dentistry, A professional's guide to efficiency, profitability, and sanity! Copyright 2013. - Birmingham Weekly Columnist 'The Dentist's Corner' (2004-2005) - Screening for the spaP Gene of Streptococcus Mutans in the Predentate Infant 'Journal of Dental Research 1997' Professional Memberships: American Dental Association American Academy of Cosmetic Dentistry National Dental Association Virginia Dental Association Northern Virginia Dental Society Academy of General Dentistry/PACE for CE- AGD ID # 361974 In her spare time, Dr. Samuel enjoys reading, traveling, exercise, and spending time with her husband, James and son, James III. www.DrEvelynTeagueSamuel.com

Darren was raised on a farm in northern Wisconsin. He started his first business at 14 years of age. While in high school he took his earnings and invested them in the stock market and was able to get through college in 4 years without any debt. He joined the National Ski Patrol at 17 years of age and then attended the University of Wisconsin LaCrosse where he received his undergraduate degree in Biology and Chemistry. During college he was determined to have a great job prior to graduating and accomplished this goal in March of his senior year by getting hired by Patterson Dental. He was sent to Dayton, Ohio to start learning the business of dentistry. While working full time, Darren enrolled in graduate school to get his MBA. During his MBA work, he did consulting for companies as large as GE as well as non-profits such as We Care Arts. He completed his MBA in Finance and Marketing in 2 years. After having been in Ohio for 7 years, he and his wife, Christine, moved to Woodland Park, CO where he had to start his business over again with Patterson Dental. In a relatively short period of time, he was able to build it up so that he was the top sales representative within Colorado for Patterson. Darren has three young boys born in 2008, 2010, and 2012 which keep him active. As they get older, he is looking forward to many activities with them - skiing/snowboarding, hiking, camping, hunting, and any other activities that they enjoy. Wanting to make a bigger impact on the lives of others, he decided to start his own business coaching on the best business practices that he has combined with 15 years in the dental industry along with his MBA. Now he is impacting the lives of both doctors and their staff all over the country, not only improving dental practices but helping people achieve their dreams. If you would like to see how, attend a workshop; it will change your life! www.AccelerateMyPractice.com

Dr. Jerome Smith: Undergraduate of the University of Louisiana; Graduate of the LSU School of Dentistry Class of 1980 For the past 36 years, he has been practicing General Dentistry with Emphasis on Implant Dentistry and Comprehensive Adult Dentistry in conjunction with his nephew, Dr. Danny Domingue (youngest credentialed member American Board of Implantology in the USA) Together, they work with over 120 referral offices throughout Louisiana in providing implant surgery for their patients. He is a member of the Louisiana State Board of Dentistry; a Diplomat of the International Congress of Oral Implantology and a member of various implant and dental organizations, too numerous to mention and a recipient of The Marc Lacantro Award for Service from the Louisiana Chapter of the American Academy of General Dentistry. He is a founder of the Latin World Ministries Dental/Medical Project and has been on 35 mission trips starting back 22+ yrs. ago in Atoyac, Mexico with Rev. Larry Myers and Tom Shaffer. The project and mission has treated over 20,000 patients ranging from cleft palate surgeries to fillings, root canals and extractions. They have taken over well over 400 dental students from LSU Dental School and AT Still School of Dentistry in Arizona and dentists to the clinic in Atoyac since 1999. Since 2007, Dr. Smith and Dr. Domingue have offered a two day marathon course in their office called, Implant Dentistry in Black and White, which consists of two days of back to back live surgeries on all aspects of advanced implant treatment combined with lectures. The course is offered every March and November and this coming November will include Dr. Cory Glenn a popular Townie and expert on creating CT Guides for placing implants. All proceeds from these courses go to Latin World Ministries. They have had dentists from all of the USA as well as Linc Harris from Austrailia come since 2007 and have raised over $300,000.00 for the clinic in Atoyac, Mexico. www.acadianadentistry.com

Howard sat down with President of the Pro Player Health Alliance David Gergen, NFL Hall of Famer Roy Green, and Executive Director of the American Sleep and Breathing Academy to discuss the importance of treating sleep disorders - especially in the NFL where they are extremely prevalent. www.ProPlayerSleep.org www.GergensOrtho.com www.AmericanSleepAndBreathingAcademy.com

Jim Ratcliff is Chairman and CEO of Rowpar Pharmaceuticals of Scottsdale, Arizona, makers of the CloSYS Oral Care System of toothpaste, oral rinse and oral spray. CloSYS is dispensed by dental professionals in the USA, Canada, and Australia and distributed nationally by Amazon, CVS, Walmart, Walgreens, and other major retailers. Jim is co-inventor of over 20 national and international patents and patents pending regarding the use of products containing stabilized chlorine dioxide, and is a national and international speaker on dentistry and higher education. Prior to joining Rowpar, Jim was Director, Senior Scientist, and Director of the Center for the Study of Higher Education at Pennsylvania State University (1989-2000), Higher Education Section Leader and Professor at Iowa State University (1979-1989), and served on the faculty of Florida Atlantic University and Washington State University. Jim is an active member of the Arizona Chapter of the American Association for Dental Research, the Arizona Biotech Association, and the Phoenix Committee on Foreign Relations. Jim and Rowpar were recipient of the SBA's Small Exporter of the Year Award in 2014. Jim and his wife, Barbara, live in Scottsdale, and are avid swimmers and hikers. www.closys.com

Livvie Matthews is an online marketing business coach. She has a 30+ year background in dentistry (office manager-retired), has been online since the mid 90's, and she did monthly social media management with her own company for about 2 years. She transitioned to becoming an online marketing business coach and loves helping women purpose-driven coaches, consultants, and speakers who struggle to use the Internet and online marketing learn to remove the frustration and gain more visibility for expanding their online presence, getting more clients, and getting their message out to a much larger audience. Livvie's walked in your shoes and knows the value online marketing and social media can bring for more visibility and expanding your practice. www.LivvieMatthews.com

Dr. Richard Low interviews Howard for an episode of the new Shared Practices Podcast, Your Roadmap to Practice Ownership. www.SharedPractices.com

Dr. Rainey describes his life's works as a dedicated innovator of Minimally Invasive Dentistry. He is given credit by many for being the person who brought the concept of Minimally Invasive Dentistry to fruition. He has contributed to developing a scientific approach to operative dentistry referred to as Micro-Dentistry and Minimally Invasive Preventive dentistry. His innovations have resulted in six patents granted to date. In addition to lecturing he has authored numerous publications, focusing on Minimally Invasive and Micro-Dentistry and previously undocumented tooth structures. www.tiads.com www.jtimrainey.com

Matt has successfully transitioned dozens of dental offices and represented countless dentists who desire to sell their practice, purchase a practice or secure a partnership. Matt has a financial background and experience that includes consulting, accounting, tax strategy, and preparing tax returns for individuals, sole proprietors, partnerships and corporations. Since 2008, Matt has served President and Treasurer on the board for multiple Arizona municipalities where he has approved over $300 million in loans for the purpose of financing City-owned projects. Matt's previous career included managing the daily operations a business unit of 300 employees and contractors with an annual budget of $50 Million for a billion dollar national corporation. Matt graduated in the top 10% of his class at Brigham Young University with a Bachelor's of Science and a minor in business. He later continued his education by receiving a Master's Degree in Business Administration from Arizona State University, again graduating in the top 10% of his class with an emphasis in small business/entrepreneurship. He stays current on his education by keeping his nose in the latest issue of the Harvard Business Review. In his spare time, Matt tries to find time for the gym and golfing, in addition to spending time outdoors with his wife of 14 years and his 3 daughters and 1 son. He enjoys volunteering in various charities, including the Boy Scouts of America, Habitat for Humanity, Salvation Army and Feed My Starving Children. You can also find Matt reading two or three books at a time. His favorite authors include Clayton Christensen, Ken Blanchard and Stephen Covey. www.menlotransitions.com

In 1997, two Dentists took part on Ashley's Ethical Sales & Communication Programme and since then, over 10,500 delegates have now taken this Programme world-wide. This programme is legendary in the U.K. Dental World and is probably the most sought after programme in Dentistry today. Ashley has delivered this programme in 14 different countries, including Estonia, Serbia Canada, five times in the USA. Apart from the Ethical Sales & Communication Programme, Ashley delivers other programmes including creating a World Class Patient Journey, Creating a High Performance Team, High Impact Presentation Skills Programme and Reception Programme-How to Turn Telephone Enquiries into Appointments. Ashley also works with a very forward group of dentists and Orthodontists on the Serious Players Club, which is an Entrepreneur group Ashley is the author of Helping patients to say YES, Don't Wait for the Tooth Fairy-How to Communicate effectively & Create the Perfect Patient Journey & You are Worth it- Communicate your fees with self-confidence & Achieve the income your services deserve He also wrote a chapter in Dental Masters and has written hundreds of articles. In 2014, Ashley got voted number 12 in top 150 most influential people in UK Dentistry and he was the only overseas speaker at the 100th Dutch Dental Conference, which was opened by the King of Holland. Ashley has now delivered over 23,000 hours of Business Coaching to the Dental Industry all over the world. Simply he is the best at getting Dentists and their teams to communicate with their patients, which results in a world class patient journey, more patients saying YES to treatment plans and increased profits for the Practices. Ashley's new book, You're Worth it - How to communicate fees with self confidence & achieve the income your services deserve, is available at www.AshleyLatter.com