
Daybreak
777 episodes — Page 12 of 16
Ep 227The bank locker, as you know it, is crumbling
You may be surprised by how often bank lockers are robbed. According to Finance Ministry data, close to Rs 200 crore has been stolen from locker facilities in the last three years alone. This is pretty disconcerting, especially considering that for the longest time the bank locker has been considered the safest place to store your most precious valuables. It also doesn’t help that every aspect of locker management in banks – from actually opening your locker, to eventually closing it – is extremely complicated. The Supreme Court recognised this. In 2021, it passed an order that was meant to make lockers more secure. After that, the RBI issued a new set of guidelines on locker management. But three years later, experts say the RBI guidelines are protecting banks more than customers. So, the question is: Is your locker really the best place to store your valuables?Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 226Gaurav Munjal wants to save Unacademy by doing what he once ‘hated’
When Gaurav Munjal started Unacademy, the edtech unicorn, he hated the offline coaching business. Edtech companies have tried to stay away from offline because of a number of reasons like low profit margins and huge capital. But with the edtech downturn, Gaurav Munjal, finally admitted to the press that he’d been wrong and had overestimated the online business. This came at a time when Unacademy's online business was free falling. So the edtech shifted focus to its offline coaching network which now makes up 50% of its business. From celeb endorsements to massive discounts on its fee, the edtech is doing everything it can to counter its rivals like Allen and Aakash Institute.Unacademy is changing its very DNA but experts are raising questions about the long-term sustainability of the business. Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 225Debit cards will be obsolete soon but SBI still wants to save them
When it comes to debit cards and ATM networks, no one can beat the State Bank of India. But being the market leader of debit cards in India is actually turning out to be a problem for the public lender. With Indians becoming more open to credit cards and UPI swamping the market, debit cards are dying a slow death. In fact, a lot of industry experts agree that debit cards, in their current physical form, may actually become obsolete in the coming decade. And by being the biggest player in this market that is fading away, SBI is also taking the largest beating from its decline. But instead of cutting its losses, SBI is still doggedly trying to save this dying product. Why?Tune inDaybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.P.S. -- Tell us your stories of great friendships at work here!
Ep 224Why is Darth Vader selling toothpaste for Dabur?
With increased competition within the country, the world leader of Ayurveda brands, Dabur, is looking to acquire and expand. It wants to change its story and focus on a new target consumer.For example, the company's toothpaste brand Dabur Herb'l Charcoal recently collaborated with Disney for its Star Wars franchise and hired Darth Vader as its chief innovative officer. Just last year in October, it also acquired a 51% stake in Badshah Masala, one of the country’s leading spices companies. But why is the over-hundred years old established company trying so hard to change its narrative? Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 223Aditya Birla Fashion has a new hack for growth. Except it could also destroy its business
Aditya Birla Fashion is arguably one of India's most complex listed retailers. It has dozens of really diverse fashion brands and retail formats under it. On one hand it has high-end luxury labels like Sabyasachi and Tarun Tahiliani, and on the other, it also owns the retail chain Pantaloons and labels like Allen Solly, and Louis Phillip — names that we all know because they are accessible to most people. Now, you would think this we-have-something-for-everyone strategy must be working out great for Aditya Birla Fashion, right?Turns out, that’s not quite true. In fact, it's having this opposite effect. Experts in the industry say it’s almost like the company has an identity crisis.What's going on at Aditya Birla Fashion? Tune in to find out.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 222Walmart's tightening grip and IPO dreams are pushing Flipkart staffers to the edge
A few years ago, Flipkart CEO Kalyan Krishnamurthy had set a target of 40% growth across all categories for Flipkart. But in 2023, it was still stuck at 20%. So the company is now on a mission. It wants to push growth, gain market share, and turn a profit.So in January this year, Flipkarts top execs along with the CEO came together for a meeting to outline a roadmap for 2024. Krishnamurthy wanted Flipkart to introduce a loyalty programme for top spenders, give out more incentives to ensure customer loyalty, push up transaction numbers and average order sizes, and also focus on brands.In the same meeting he also admitted that the company had faced quite a few hurdles the previous year but he was sure they’d make a comeback and hit profitability before the IPO.But here’s the thing, prepping for an IPO often has long term effects on a company’s culture. And the cracks are already beginning to appear inside Flipkart.Tune in.Also listen to: What Swiggy's IPO prep means for its employeesDaybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 221Cab companies gave big EV orders to Tata Motors. Why don't they have more EVs in their fleets then?
Even though EV sales just make up a fifth of the Tata Motors’s overall sales, the automobile-maker is still the reigning giant of India's growing EV ecosystem. It is also leading the cab industry’s shift to EVs.Over the next 3 to 5 years, it has promised to sell at least 50, 000 EV four wheelers to cab companies. Based on the deal made over a year ago, half of them are meant for Uber. But it's been over a year since the deal with Uber and only 4000 Tata EVs are up and running in Uber's fleet?Did Tata Motors make a miscaculation? Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 220“If our country’s leaders are still at it at 73, why should I retire?”
Nearly half of India’s 200 million workforce that is over the age of 45 suddenly has the sword of an involuntary retirement hanging over their heads. These are loyal employees from sectors like pharma, retail, manufacturing, and banking who are dealing with shorter career spans but for whom retirement is not a voluntary choice.Those aged between 40-60 years are facing long periods of joblessness after quitting or losing a job. But finding a job has become increasingly difficult for them and it is leading to a lot of stress and financial issues. In a nutshell, their career span has shortened from more than 40 years to just 20 or 25 years. Why is this happening?Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 219Why Cult.fit wants to be more like Decathlon
In the last decade or so, French retailer Decathlon has managed to completely change how most of us shop for anything sports and fitness related. It replaced mom and pop sports stores by becoming a one-stop shops for all things sports and fitness related. Cult.Fit wants to pull off just that with the help of its in-house athleisure and fitness equipment brand, Cult.sport.But it doesn’t help that it’s been a pretty rocky ride for Cult.Sport this far. The brand hasn’t really taken off the way Cult had hoped. So with its heart set on an IPO, is Cult’s retail project a good idea? Or could it just end up being a distraction?Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 218The switch to EVs is great for the environment. And hackers too.
More people switching to Electric Vehicles (EVs) is not just great for our environment, it's great for hackers too. As EVs become more popular, hackers are constantly looking for opportunities to exploit the widening network of digitally connected vehicles. Between 2018 to 2021, incidents related to breach of cybersecurity in the auto industry rose by more than 200%. And it is only going to get worse in the coming years.In India though, it is not much of a concern yet due to the low penetration of EVs so far. But it won’t remain that way for long without proper safeguards in place.The Digital Personal Data Protection (DPDP) Act 2023 is a step in the right direction, but it is not enough.Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 217Employees are feeling the squeeze as Swiggy preps for its stock market debut
A damning investigative report about Swiggy recently revealed how the foodtech giant has been depriving its delivery workers of their health insurance coverage if their ratings fall. It comes at a time when the company is prepping to make its stock market debut to raise more than a billion dollars. Earlier this week, Swiggy also got the official green flag for the IPO from its shareholders.But so far, only its food delivery business is profitable. So now, the company is running on overdrive to hit profitability before it goes public. And Swiggy employees are bearing the brunt. Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 216Why retail chemists in India wanted BJP manifesto to include an e-pharmacy ban
A few weeks ago, retail chemists got together to draw BJP's president JP Nadda's attention to the dangers of e-pharmacies. AICOD urged BJP to promise to include this ban in their election manifesto, along with a ban on discount advertising. They said e-pharmacies should be done away with nationwide to protect public health and prevent drug abuse among the youth.However, this isn't the first time that offline chemists have approached the government to express their woes against e-pharmacies. In fact, they have been lobbying so hard for that the government was forced to shelf the much-required policy on the online sale of drugs saying the matter was "sensitive."But e-pharmacies aren't taking this lying down either. What can bring an end to this long-drawn battle?Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 215The US is ready to pay for NSFW Hindi audio content, but India isn’t
When you think of the average unicorn-status startup, PocketFM — a homegrown audio streaming platform — is somewhat of an anomaly. Its main claim to fame? Very dramatic, borderline NSFW Hindi fiction audio series’. Its content can best be described as ‘masala’ entertainment. And yet, millions of listeners tune in every day to listen to stories like ‘I love you monster’, or ‘Karan Arjun reloaded’, or ‘Millionaire Ghar Jamaai’. While all this may not be your cup of tea, it has really worked for PocketFM. So much so that the company is now just inches away from a $1 billion valuation. Ever since it was launched in 2018, PocketFM has taken some pretty risky business decisions. Like in late 2021, when it decided to enter the US market. But even though most of its big, bold bets paid off overseas, there is one thing PocketFM has been struggling to do. And you’ll surprised to hear this: Despite such an enviable user base, and investors buzzing around it, in India, PocketFM is struggling to get users to actually pay for its content.Tune in. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 214Why Uber can't be green without its fleet partners
In the last few years, companies like Everest that manage cab fleets have become the silent battalion in Uber’s army of cabs. In fact, 90% of Everest’s fleet is with Uber.This, of course, has helped Everest grow its revenues and both seem to have found their relationship to be mutually beneficial. Everest gets to run its assets on a high demand platform. And for Uber, it become so much easier to manage its cars. So Uber is deepening its ties with Everest, especially with Uber Green in mind. But as Uber gives more control to the fleet management company, the basics of the ride hailing business could change forever.Tune inDaybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 213RBI's policy shift will crush Visa-Mastercard's rule. But will Rupay take advantage?
Last month, the Reserve Bank of India directed credit card issuers or banks to not sign exclusive contracts with card networks, like Visa and Mastercard, that restrict them from using other networks. The RBI did this because it said consumers deserve to have the freedom of choice. This new rule will be effective from early September and it will change the credit card game as we know it.For starters, the American card network giants Visa and Mastercard who together have been dominating 90% of the market for forty years now will no longer be sitting easy. The directive is also bad news for co-branded credit cards, one of the most popular products in the financial-services market.But for home-grown Rupay, this is great news. It's almost like the government has created a fast lane for it. But will Rupay take it and win?Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 212Why it's a bad time for Campus to be India's top sports shoes brand
In 2021, Campus Activewear took away the top spot in India's athleisure-footwear market from Puma, thanks to its affordable and trendy sneaker offerings. And by May 2022, it became a publicly listed company. Within a span of five months after its listing, its valuation shot up to a staggering US$2.2 billion.However, two years later now, its market capitalisation has nosedived to under US$890. The reason is a combination of factors including the slow down in demand and also, an ever-increasing number of competitors with similar offering.But out of all its rivals, there is one that stands out–Abros. And it was co-founded by a man who worked with Campus for nearly three decades.Tune inDaybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 211Is there room for deep fakes in democracy? AI startups seem to think so
Just like every Lok Sabha election in the last 72 years, millions of people will vote for a new government over the next couple of weeks. But there is one thing that really sets this election apart. Never before have political parties actively used Generative Artificial IntelIigence at this scale. It is a turning point in India’s electoral evolution. Some AI startups in India have been developing hyper-personalised voter experiences for political parties. This comes at a time when Gen AI tools like deepfakes have become very sophisticated — to the point where even experts often struggle to tell what is real and what is not. In the run-up to the election, when you are being bombarded with political content, videos and images, this can be very dangerous. Yet, there are barely any rules in place to regulate the use of this technology during the election process. What does this mean for the world’s largest democracy? Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 210Paytm has a message for its lending partners and RBI
In January, the RBI, more or less killed Paytm Payments Bank. But Paytm Bank was the backbone of its loan business, the same business that helped it recover from its post-IPO bloodbath.Now, Paytm’s lending partners, on whom its loan business is dependent, are spooked They dont know if they should continue working with Paytm. Meanwhile, Paytm is doing its best to save what it can but Paytm Payment Bank is currently in limbo. Last week, Survinder Chawla, the MD and CEO of Paytm Payments bank also put in his papers. So far, we don't know what is going to happen but there’s one thing we know for sure: Paytm is doing everything it can to separate itself from Paytm bank, which was once an integral part of its business.Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.**Paytm’s founder Vijay Shekhar Sharma is an investor in The Ken
Ep 209"Hello, I’m calling from Bajaj Finance. Do you want a loan?"
Phone calls from Bajaj Finance offering loans are almost inescapable and lately, the non-bank has faced quite a backlash for it. But telecalling has been an enduring sales channel for the company which boasts of a loan book worth $28 billion. And despite the massive size of its loan book, it’s been growing at 30% for years. Now this rate is seeing a dip through.Bajaj needs to maintain a 26-27% growth rate. Meanwhile, shifting its loan sourcing to its digital assets is going to take a while.So those pesky calls are unlikely to stop anytime soon.In this episode, we take a closer look at this Bajaj Finance’s annoying but successful system of tele-calling.**This is a repeat episode since April 11 was a public holiday
Ep 208A year and nearly 50 million transactions later, do we still want ONDC to win?
It's been over a year since the govt launched Open Network for Digital Commerce (ONDC). The idea was to build the world largest e-commerce platform to check the monopoly of giants like Amazon and Flipkart. From ride-sharing and food delivery, to groceries, the platform can be used to buy and sell anything.The platform is close to hitting the 50 million transactions mark now. And what stands out about it is its fascinating pricing strategy that makes ordering food on it as much as 45% cheaper than a Swiggy or a Zomato. Could ONDC make the two food delivery giants redundant?While there is no easy answer to the question, what made us more curious was this: Do we want ONDC to win? And if it does then what could be the consequences?Tune in to find out.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 207What happens to Byju's employees after they're laid off?
Lat week, the struggling edtech giant Byju's laid off another 500 of its employees. This came along with a salary delay of three consecutive months. In his email to employees two months ago, Raveendran had written, “I have been moving mountains for months to make payroll, and this time, the struggle was even bigger to ensure that you receive what you rightfully deserve."With the latest round of layoffs though, the employee count at Byju’s has gone down from 15000 at the end of last year to around 13,000 now. This is the same company whose founder would boast about how Byju's was the largest startup employer in the country with a headcount of 55,000. The Ken had investigated what all of this means for Byju’s employees last year and we understood how they got the worst end of the stick. They told us they had been fired arbitrarily without any notice. In fact, some were being forced to resign.Even this time, according to reports by The Economic Times, they were laid off without any notice. And like that wasn't enough, we also learnt companies have specifically been telling recruiters to avoid hiring Byju’s employees.Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 206How Bigbasket wasted its first-mover advantage
In January this year, Tata Digital's BigBasket announced its rebranding for slotted delivery service to “Supersaver”, promising to deliver products in under two hours. Back when Tata had acquired the BigBasket at a reported valuation of $2 billion in mid-2021, the company was loss-making. But for those at BigBasket, it was an opportunity to shift their focus back to the company’s core business: doorstep grocery delivery.While it was a bit too late when Tata realised its new acquisition was left out from the quick commerce game, there was one game that BigBasket seemed to be clearly winning.Tune in to find out.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 205Were you forced to sign up on DigiYatra? If yes, listen to this
The government of India launched Digiyatra, a contactless, facial-recognition-based passenger-entry system, in December 2023. The idea was for those who sign up on the platform to avoid the tedious process of getting their ID and flight tickets checked by CISF personnel at airports.But lately, stories of passengers being forced to sign up for the app are surfacing on social media. Just this week, there were reports of Digiyatra forcing users to move to a new app without notice. Meanwhile, airlines, which are important stakeholders to make the entire endeavour successful are unable to see any benefits for themselves. Airports though see it as a great opportunity. In fact, multiple sources close to the implementation of Digiyatra told The Ken that the whole idea of Digiyatra came from airports themselves.What’s in it for them?Tune in.
Ep 204Online shopping is no fun without free returns. But Myntra, Ajio hate them
The entire logic of buying online instead of going to a store rests on e-commerce companies making it easy to return stuff. What if it doesnt fit me? What if it is damaged? Just ask for a return and someone comes to your doorstep and picks it up. However, as it turns out, e-commerce companies hate returns because reverse logistics are a costly affair for them. Now, the likes of Ajio and Myntra are changing their return policies. Some are even blocking some customer accounts. But are customers ready to give it up yet?Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 203What happened to Pharmeasy?
Earlier this week, the Competition Commission of India (CCI) cleared Manipal group chief Ranjan Pai's investment in online pharmacy PharmEasy. So far Pharmeasy, once the highest-valued Indian healthcare startup, has raised Rs 3,500 crore through a rights issue. But it raised this money at a 90 per cent discount to its peak valuation. From $5.6 billion to $500 million!All because it had to take another debt to pay off its previous debt. The second time though, interest rates were not zero.What’s happened?Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 202Can Swiggy and Zomato save train meals?
Beyond the nostalgia associated with meals on trains, quite often, there are also horror stories. In fact, even a recent Parliament Panel report pointed out how food quality on Indian trains is compromised. The IRCTC (The Indian Railways Catering and Tourism Corporation) has been trying to figure out how to make food a more enjoyable experience on trains and more importantly, a solid source of revenue. A decade ago, IRCTC launched its e-catering services. It now has a network of nearly 500 restaurant partners and close to 20 food aggregators. Catering makes up for more than 40% of IRCTC’s revenue every year. And its seems it will only go up because in the last few months, IRCTC has also tied up with two of the country’s food delivery giants, Zomato and Swiggy.But while IRCTC has big dreams of catering to the 20 million passengers who take the train everyday, delivering food on trains is a logistical nightmare.Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 201How UPI will disrupt the credit card ecosystem
Not long ago, Suhail Sameer, former BharatPe CEO had said UPI will do to credit what the likes of companies like BharatPe did to debit a few years back. India has more than 960 million debit cards in the country and only about 85 million credit cards. But conditions in the credit market are headed towards a disruption because of UPI and there’s one area of the whole credit ecosystem where it is undeniably going to change the game. In fact, we could go out on a limb to say that credit via UPI could even end it. Tune in to find out.
Ep 200What a cyber criminal told us about KYC frauds
More than 70% of fraudulent banking transfers in India are KYC-linked scams. A senior official at the Financial Intelligence Unit, a national agency responsible for analysing data on suspect financial transactions informed The Ken that KYC frauds amount to over Rs 900 crore ($108 million) per year.One such fraudster who spoke to us on the condition of anonymity said, ““KYC is an easy trick to pull off. People have heard about banks freezing accounts due to non-compliance with KYC norms. So they get convinced, particularly those in smaller towns and cities.” In a span four years, this fraudster’s gang has stolen nearly Rs 50 lakh.But the whole point of banks carrying out the elaborate KYC process is to protect their customers from fraud. How is then that this very process accounts for nearly two-thirds of fraudulent banking transfers in India?Tune in.
Ep 199Why mental health professionals are taking up courses on banking and finance
Have you noticed how easy it has become to get loans? Whether you want to buy a whole house or you want to buy a pair of shoes, you can take an EMI for whatever you want.And of course, in India, an aspirational country, this means we finally have a way to attain the standard of living we have dreamed of. In the year that ended in March 2023 household debt saw its second-highest surge since independence. It now makes up almost 6% of the country’s GDP. But as indebtedness is rising, so are cases of harassment by recovery agents. In fact, now, it's come to a point where it is giving rise to a unique type of mental health crisis–unique enough for mental health professionals to take up courses on the basics of banking and finance.Tune in.Also listen to: How Mahindra Finance dealt with the RBI curb on recovering loans via third party agentsDaybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 198The run-up to the IPO is changing Swiggy as we know it
Swiggy has always been proud of the culture of innovation that it has fostered over the years for its employees. In fact, it is this very approach that helped it achieve the coveted unicorn status.But with the IPO scheduled for this year and its pursuit to profitability, innovation is no longer being encouraged. It has become way more challenging for newer projects to take off. And though it is natural for a company that is growing bigger to become more risk-averse, for Swiggy, this means a cultural shift that could change its very nature.Tune in.
Ep 197Why YouTube, Instagram creators pay the price for safety on social media
From shadow-banning, content flagging, suspension and even account deletion, content creators are grappling with a variety of censorship methods on social media platforms—all in the name of maintaining community guidelines.But with social media platforms relying more and more on AI and machine-learning tools identify and remove violating content, even content aimed at creating sexual, social, and political awareness ends up being taken down. And sex-ed and news content creators on platforms like Instagram and Youtube are seeing their reach, discoverability, and income take a hit.Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, analytical business stories.
Ep 196Why Kota's coaching-centre-capital tag is under threat
After the pandemic years, Kota’s coaching industry saw an unprecedented boom. Money was pouring in from everywhere–from edtechs to investors. In the last five years, Kota saw about 2 lakh engineering and medical aspirants, on average, arrive from across the country.Kota runs on stiff competition not just among the students but also among the scores of institutes that host and prep them. But since the past four months, Kota’s reputation has been on the line. Student admissions have dropped, with coaching-centre owners pegging it to be at least 20%.The rising number of student suicides are one reason, of course. But there is more to why Kota may be one result away from losing its star position in the coaching business.Tune in.
Ep 195Vijay Shekhar Sharma’s loss—20M Paytm Fastags—is his ex-colleague’s gain
As we know, Paytm* is in deep trouble but you know what they say about one man’s loss? It is another man’s gain.When the RBI killed Paytm Payments Bank’s services, it also meant it could not to accept deposits or top-ups in its customer accounts, including wallets and Fastag. Fastag is India’s electronic toll-collection system. Its basically a Radio Frequency Identification (RFID) technology-enabled card that is fixed on a car’s windscreen. It helps in making toll payments directly from the customer’s bank account or wallet…like Paytm walletNow Paytm happened to account for over a quarter of 82 million Fastags in India and with this RBI directive, nearly 20 million of these Fastags will be leaving the Paytm ecosystem. And of course, there is someone who wants to cash in on it.It is a 4 year old car services platform called Park+. And here’s the twist in the tale. Park+ was founded by Amit Lakhotia who was formerly at Paytm and he helped the company set up its payments business.Tune inAlso listen to: What will Paytm do now?*Paytm’s founder Vijay Shekhar Sharma is an investor in The Ken
Ep 194How Blinkit's turned around its fortune under Zomato
A few years ago, Blinkit, the grocery delivery platform that was formerly known as Grofers, was on the verge of dying. It was the first year of the pandemic and the demand for quick commerce was at its peak. Grofers wanted to join the bandwagon but it didnt have the money.A year later in June 2021, it got its shot in the arm with a $120 Mn infusion from Zomato. Next thing we knew, Grofers had become Blinkit and also a unicorn company. And then in 2022, Zomato decided to go all the way in and acquired Blinkit for nearly 600 millions dollars. However, it was not been all smooth sailing after that.But somehow, Blinkit has managed to crack the quick commerce market and now, Blinkit is leading in terms of gross merchandise value (GMV). It currently boasts of close to a 40% share. How?Tune in.
Ep 193The curious case of India's antitrust investigation against Google
On Friday, Google removed a bunch of popular apps like Bharat Matrimony, Shaadi.com,Naukri.com and even some dating apps like Truly Madly and Quack Quack from its Playstore. The tech giant said it was because these apps were not compliant with its billing policy.The impact was immediately felt in the stock market. For example, shares of Info Edge that owns Naukri and 99 acres fell 3% on Saturday These apps were scrambling and somehow at the end of the day, the government intervened and we heard news that they have been reinstated.The tech giant wanted to enforce its new billing policy. Google said in a blogpost on Friday that out of the developers using Google Play, only ten Indian developers did not to pay for the services and how allowing a few to receive different treatment creates an unfair environment and disadvantages other apps and games.Now while all this comes after a Supreme Court ruling that had earlier refused to stop Google from removing non compliant apps from the Playstore, here’s the irony: Google itself has been found guilty of adopting anti-competitive or monopolistic practices in India.Tune in.
Ep 192Why Tata Motors doesn't want to make the Indigo-Indica mistake with its passenger EVs
Tata Motors' EV subsidiary, Tata Passenger Electric Mobility Limited (TPEML), is prepping for a potential IPO in the next year or so. It wants to raise $1-2 billion. In the first half of 2023, Tata Motors dominated 75% of the passenger EV market share in India despite relentless competition from the likes of Mahindra & Mahindra and other newer rivals. The auto-maker's revenue for FY23 stood at almost $8 billion. The not-so-secret secret behind this success Tata Motors' its Xpres-T EV sedan—the go-to for cab companies and fleet operators that are looking to switch to greener alternatives. Xpres-T could easily to capture the cab market except Tata Motors maybe deliberately downplaying this bit of its success so far. Tune into find out why.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 191How Amul is making "whey" for protein in India
It was National Protein Day in India on February 27. The government initiative is meant to increase awareness about the importance of protein in India, a country where eight out of every ten of people don't meet their daily protein requirement. According to the ICMR every individual should consume at least 48 grams of protein everyday. But after the pandemic, people are actively looking to include protein rich foods in their diet. And that’s where Amul wants to come in. The behemoth wants to use a key dairy byproduct—whey—to sell protein to a population that needs more of itTune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 190Your AC bill is unlikely to go down anytime soon. Here's why
2024 is going to be the hottest month on record. Weather watchers have described the rise in new heat records around the world as “insane”, “total madness” and “climatic history rewritten”India is also witnessing a surge in the demand for electricity in general. and the crisis is at its peak in the summers. As incomes rise and populations grow, especially in the world’s hotter regions, the use of air conditioners is becoming increasingly common. An estimated 10 million ACs were sold in India alone last year. Naturally, electricity bills have skyrocketed and it's only going to get worse. We’ve already been warned that the growing demand for ACs is one of the most “critical blind spots” in the energy debate. Meanwhile, a fascinating technology has emerged that can save 30 to 40% in energy consumption but it is struggling in the Indian market.Tune in to find out why.
Ep 189Why Swiggy's pre-IPO ad-revenue strategy has its restaurant partners complaining
Advertisements on the food-delivery giant Swiggy are only growing in number and variety— from banners and icons to full-blown video ads. If you're wondering what id going on, it's all a part of Swiggy's preparation for its upcoming IPO. It needs to boost its revenue and ads are a great way to make more money with every order.But while Swiggy is doubling down on its four year old advertising business to boost its topline, its restaurant partners are crying foul.Tune in to find out why.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 188The govt wants to move nutraceuticals under drug regulator's domain. Here's why
India’s nutraceutical market is estimated to be worth $4-5 billion and the government expects it to be worth almost five times more in the next two years. As important as it is to monitor the rapidly growing market, regulations have not really kept up. In a post-pandemic world where preventive healthcare has become all the rage, a dangerous situation is being created. Health supplement makers are flouting RDA guidelines and consumers have been paying little attention.Now, the health ministry of India is planning to move nutraceuticals from under the ambit of FSSAI, the food regulator to CDSCO, the drugs regulator. According to reports, the Ministry has also proposed forming a committee chaired by the Secretary of Health to address overlapping concerns between Nutraceuticals and Drugs. Tune in to find out more.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 187Is tech the only answer to Bengaluru's traffic troubles?
Bengaluru is best known for two things: great weather and terrible traffic. The Silcon Valley of India is the sixth slowest city in the world! How come no one has come up with some innovative tech-based solutions?Actually, they have. But you’ll be surprised to know that one the key reasons why the city's traffic troubles never end is because the focus has mostly been only on tech driven efforts. Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 186Why Licious had to lay off after all
While most startups were facing a reckoning earlier last year with mass layoffs, Licious, the meat delivery platform, was sitting proud, unaffected. Both the founders, Hanjura and Gupta, were giving interviews talking about how their company had made no job cuts and how they did not want that kind of bad karma. It became the anomaly in a market that was seeing a bloodbath that going on all around.But to be honest, the strategy of not laying off, didnt really help Licious. In fact, it saw some of its top talent at leadership positions leave the company.And now, as it turns out, it may not be all good karma for Licious founders after all. The company has laid off 80 of its employees as a part of what its calling an operational reset. What’s going on? Tune in.Recommended read: California usersDaybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 185What will Paytm do now?
The Reserve Bank of India has barred Paytm from continuing all its banking services via Paytm Payments Bank after February 29. It's been operational since 2017 and its services include current and savings accounts, fixed deposits with partner banks, and balance in wallets, UPI, and FASTag, among other services.The RBI has basically said it cannot take any more deposits or conduct credit transactions. This also means no top-ups on any customers accounts, prepaid instruments, wallets, and cards for paying road tolls. And this means, Paytm has three challenges it needs to win…and all of it by the end of this month. First, it needs to figure out a nodal banking partner where it will hold fund on behalf of its customers. Then, it needs to untangle its business from Paytm Payments Bank. And finally, it needs to do all of this without losing its existing customers.Each of these is more important than the other.Tune in
Ep 184How Shark Tank India has spawned an ecosystem of risky investments
Season 3 of one of the country’s most popular reality TV shows, Shark Tank India, premiered on January 22, 2024. The show has given rise to a significant demand for startup investing. Investors are able to put in as little as Rs 5000 via online fundraising platforms like Tyke Invest and Infubiz. They offer investments in startups through Community Subscription Offer Plans.But these fundraising campaigns are not subject to securities laws and investors in these instruments do not have any shareholder rights under the Companies Act, 2013.This is creating a high-risk environment for small-time retail investors.Tune in.
Ep 183Freshworks is shedding its employee-first DNA to reach its $1 billion dream
The results for the latest quarter for Freshworks are out and the US-based Saas company has beaten Wall Street estimates. It posted a revenue of nearly $600 million for FY 2023. Its losses, meanwhile, have narrowed by over 40%.Just a year ago, the story was slightly different. In the same quarter in 2023, the company saw a decline in its net dollar retention rate. Even though the free cash flow was healthy and the revenue climbed 20%, it looked like the comapny was struggling to retain its customers.Now of course, things have changed and this turnaround is all thanks to the rising demand for FreshWorks' AI-powered customer support and IT services products.But there’s more to it. And it has to do with the company’s employee-first approach.Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 182How Indian women’s go-to drug, Meftal Spas, became a victim of its own popularity
It wont be a stretch to say that the Meftal Spas is life-changing for those who suffer from dysmenorrhea. The medicine which is a combination mefenamic acid and dicyclomine was launched more than 40 years ago by Blue Cross Labs, an Indian pharma company. Meftal Spas enjoys the lion’s share of the market at nearly 90%.But at the end of November last year, the Indian Pharmacopoeia Commission (IPC), an autonomous body under the Ministry of Health and Family Welfare, issued a drug safety alert on mefenamic acid—one of the two main components of Meftal Spas.Soon after, many regular users started avoiding the medicine and some hospitals even stopped prescribing it. In fact, pharmacies saw a marked drop in Meftal Spas sales .But media reports were misleading. While the advisory was about mefenamic acid, many media houses reported that the advisory was about Meftal Spas. And that is not all, many health professionals are questioning the govt advisory itself.Tune in.Daybreak is produced from the newsroom of The Ken, India's first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 181How Jio Financial is prepping to become India's top NBFC
It took Bajaj Finance over 15 years to become the most valued NBFC in the country. And then came along Jio Financial Services Ltd (JFSL) and took the no. 2 position in a span of just two months. It is currently valued at more than $17 billion.Its all set to take the top space. Currently, the company is on a serious hiring spree and it seems to have taken a particular liking to former ICICI Bank employees for its key executive roles. After all, a lot of its future success will depend on the team it builds.But this is not the first time Reliance has tried its hands in the finance sector. The last time it did, things didn't really take off. What's different this time?Tune in.Daybreak is produced from the newsroom of The Ken, India's first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories
Ep 180Is the new tax regime for everyone?
When the govt of India came up with the budget, taxpayers were given 2 options: move to the new tax regime or continue with the old one. The tax rates in the new regime were clearly lower.But despite this, most chose to stick to the old regime. Even with comparatively higher tax rates the old tax regime has remained popular amongst Indian taxpayers.Tune in.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.
Ep 179Who is Domino's real rival?
It was Dominoes that made delivery under 30 minutes a thing. Before Swiggy and Zomato came along, Domino’s was more or less the only place you could order in from. It showed Indians that pizza could be cheap and also enjoyed in our own houses. Jubilant, the company that runs the Dominos franchisee in India has nearly 3/4ths of the pizza market share which is also why it is among the first to be affected down by the slowdown in consumption. Jubilant’s shares have grown up by just under 3% in the past year. But its rivals—Westlife, Devyani, and RBA—have seen their value rise by a much bigger margin.The Ken spoke to around 60 Domino’s customers and nearly half of them told us they have cut back on ordering from Dominos, because of the meagre toppings, other options, and of course, the shift to gourmet pizzas.But are smaller pizza chains the really the only rivals Domino's is faced with right now?Tune in.
Ep 178The Byju’s saga so far
Byju’s financials for the Financial year 2022, are finally out. Almost 2 years late.And unsurprisingly, it doesn't paint a very pretty picture.The edtech giant posted a consolidated loss of more than 8000 crore rupees on an operating revenue of around 5000 crores. And that’s not all…its valuation has dipped from about 22 billion dollars in the last funding round to less than a billion now.Its quite the fall.Now the cash strapped company is desperately looking to raise $100 million via a rights issue as a lifeline but unfortunately everyone its gone to has outright said no.And it is unlikely that it may work out in the future unless Byju’s submits its audited financials for FY 2023.It missed its own Dec 2023 deadline for filing it. Also, the sword of the 1.2 billion dollar term loan is still hanging over its heard.Let’s catch up with the major developments so far.