Daybreak

Welcome to the world of luxury-lifestyle management, where firms like RedBeryl, Indulge Global, and Quintessentially play the role of concierge for their ultra-wealthy clients, making the impossible possible.Now this sort of thing has become even easier for the rich. Because their wealth managers are also taking care of some of these requests. It isn’t a one -off thing. Companies like RedBeryl, Indulge GLobal, Quintessential – all of which play the role of concierge for their ultra wealthy clients – are increasingly partnering with wealth managers to edge out competition and increase their clientele. In today’s episode, we dive into how wealth managers are finding new ways to delight the ultra-rich. Tune in

Zomato planning to raise 8,500 crore rupees again. This comes just three years after its grand IPO where it had raised almost the same amount. The company's stock prices have doubled in the last ten months. Interestingly, this fundraise is going to be through a qualified investment placement or QIP when a listed company raises capital from domestic markets without the need to submit any pre-issue filings to market regulators. Only qualified institutional investors are allowed to participate in this kind of a fundraise. All this just as rival Swiggy is prepping for its IPO. And the quick-commerce trio—Blinkit, Instamart, and Zepto are gearing up to expand beyond the metros and into smaller cities. Plus new, deep-pocketed companies like Reliance Retail and Flipkart are also joining into the race. In a letter to shareholders, founder and CEO Deepinder Goyal wrote that the fundraise is intended to ensure a “level playing field with competitors who continue to raise additional capital” and to “strengthen its balance sheet”. There was no mention of how the funds would be used.At first, this seems like Zomato declaring war in the quick-commerce space. Some analysts believe it could be a move to show the market that it has a balance sheet that is the “strongest of all.But is that all there is to it?Daybreak is now on WhatsApp at +918971108379. Text us and tell us what you thought of the episode!Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

If all the women of the world had a collective wallet where we could put in a penny for every time we heard the words “your biological clock is ticking,” we could move to Venus and run our own planet.But as unfair as it may be, it is true. There is an ideal time period in a woman’s life when she can have a baby. Or when she is the most “fertile.”Unlike men who are biologically not limited by such constraints, women are born with a limited number of eggs. And turns out, this number of eggs sees a drastic decline after the age of 37. And when we say drastic, we mean drastic.But in the 1980s, scientists figured out how to freeze women's eggs. They developed a process called oocyte cryopreservation. It took thirty years for the procedure to become widely available. Today, a growing number of women are opting for the procedure. Most people assume that women freeze their eggs so they can buy time to achieve professional success. Women who freeze their eggs are often envisioned as 'career-driven', 'power hungry', and ambitious. But, egg freezing is an intense process. It is invasive, it is painful. It takes a toll on women not just physically but mentally as well. Plus, it is expensive.So why do women freeze their eggs?Hosts Snigdha and Rahel went to Dr Marcia Inhorn, a professor at the University of Yale and author of Motherhood on Ice to find out.Tune in.Daybreak is now on WhatsApp at +918971108379. Text us and tell us what you thought of the episode!Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

For a country that boasts of its digital public goods infrastructure like Aadhar and UPI, it is a wonder why telecom has been so ignored. After nearly 1500 crore rupees of was reportedly lost to digital fraud in the financial year 2024, the govt’s Trai is finally scrambling to catch up with CPAN or the Calling Name Presentation (CNAP) service, its own version of Truecaller. Truecaller, the Swedish call-screening company, meanwhile, has been holding the fort for a while now. Users count on it to save them from spam and fraud calls. While TrueCaller maybe looking like a hero in this situation, it is a private company after all. It is using this opportunity to make money from both users and businesses. But its success in India is also built partially on how inadequate privacy laws are in India. The company has been accused of breaching data privacy norms in the past. Can TRAI replace Truecaller? Tune in.(This episode was first published in July, 2024)DAYBREAK UNWIND RECOMMENDATIONS for "coming of age"Rahel: Big Mouth, NetflixSnigdha: The Lives of Girls and Women by Alice Munro and Lady Bird (2017)Atish Deore: The works of PL Deshpande, a Marathi author and playwright Shubhangi: Derry Girls (2018)Brijesh: Where The Crawdads Sing by Delia Owens Daybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "favourite translated books."

Late last month, the Supreme Court made a very strong statement about NRI quotas at medical colleges. It essentially said that the whole thing was a fraud. But the thing is, since the Supreme Court called it out, the practice has only gotten murkier. So The Ken reporter Alifiya Khan conducted an investigation. She scoured several social networking sites only to find countless posts promising seats in medical institutes to aspirants who scored way below the required cutoff and even those who were hardly eligible for the NRI quota. The only requirement? Well, applicants need to be ready to cough up some big bucks. The Ken wanted to see if there was something to these claims. So Alifiya went undercover. She posed as the sibling of a Maharashtra-based MBBS aspirant, with a measly NEET score of 180. She then contacted four education consultancies. And all of them, quite unsurprisingly, had boilerplate replies. The running thread – regardless of your score, they would hook you up with a medical college. And yet, most people high up in medical colleges don’t want to let go of NRI quota. Because in many ways it is what keeps the whole system afloat. What’s going on? Stay tuned.

There is an unusual one-of-kind competition brewing within the Indian fintech space. It is so disruptive that its leaving founders and chief executives of some of India’s biggest fintechs feeling pretty intimidated and also helpless. The funny thing is, the brains behind this new competitor that’s left the whole industry feeling pretty blindsided is the Reserve Bank of India itself. It is a wholly-owned subsidiary of the banking regulator. And it’s called the Reserve Bank Innovation Hub or RBIH. The RBIH has been around for two years now. It's a first-of-its kind sort of company, because it is led by a central bank. Now, perhaps its closest counterpart, would be the National Payments Corporation of India or NPCI. We all know it for creating the unified payments interface or UPI. The NPCI is owned by a consortium of banks, whereas the RBIH is wholly owned by the regulator. It’s raison detre is simple: it’s meant to accelerate innovation across the financial sector. But unlike the NPCI, which collaborates with lenders in some way or the other to develop its products, the RBIH asks lenders to participate. But for the most part, a lot of fintech founders say that it works in a silo. Tune in. We are now on WhatsApp at +918971108379! Text us or send us a voice note to tell us what you thought of this episode. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Earlier this month, CRED, released its financials for the year ended March 2024 at a press conference. Cred claims to have about 13 million monthly active users. For the financial year ended March 2024, it saw revenue rise more than 60% to nearly $300 million, and losses shrink by around 40% to about U$70 million. Plus, its monthly transacting users grew by more than 30%. Shah said how it's the top 10% of households who drive 60% of consumption. Even with UPI, he said, it was the top 30–40 million that drove billions of UPI transactions. And out of that target audience, Cred claims to have about 13 million monthly active users.But Cred says it does not present the option to take a loan for many of its users. And while a little more than a third of them are qualified to borrow, only about 10% have taken on a loan. According to Shah, Cred has taken a deliberately conservative approach here, which is what makes Cred unusual and 'popular with the chief risk officers of banks in India.'Tune in.We are now on WhatsApp at +918971108379! Text us or send us a voice note to tell us what you thought of this episode. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

A little more than a week ago, we read a really strange piece of news. Apparently, an expert committee recommended the Drugs Controller General of India (DCGI) to ban the over the counter sale of emergency contraceptive pills like i-pill and Unwanted 72. They suggested women should be only allowed to access it with a doctor’s prescription because of concerns over side effects. This was weird for many reasons. One, levonorgestrel, which is what these pills contain, is one of the safest emergency contraceptives available in the world. It is approved by WHO and the FDA. In fact, it is so safe, that even breastfeeding women can take it.Second, these emergency contraceptive pills are already a part of the Indian govt’s family welfare programme. It was approved by the DCGI back in 2001. Ten years later, the ministry of health even made it a part of the ASHA workers drug kit.Much to the relief of women, the DCGI came up with a clarification a few days later saying no such ban was going to take place. But the news brought us face to face with the possibility that something as life-changing as the emergency pill—the one saving grace women have when it comes to their reproductive rights and bodily autonomy—could be taken away, just like that.Despite our progressive policy on the matter and the fact that more than 60% of emergency contraceptive pills in our country are sold over the counter, women often hesitate to buy it themselves. The fear of judgment and shame comes in the way of access.In this episode, hosts Snigdha Sharma and Rahel Philipose talk to two experts, Vinoj Manning, the CEO of the Ipas Development Foundation, and Leeza Mangaldas, a sex educator and author of The Sex Book, about about this chasm that exists between our seemingly progressive policies and our actual society and its attitude towards emergency contraceptive pills and women's reproductive rights.Tune in!We are now on WhatsApp at +918971108379! Text us or send us a voice note to tell us what you thought of this episode. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Back in 2004, two sisters, Kainaz and Tina Messman, decided to turn their life-long passion for food and baking into a full fledged business. They set up Theobroma, a small cafe tucked away in a corner of Mumbai’s posh Colaba. Today, there are more than 200 Theobroma outlets in over 30 cities across the country. The bakery chain’s evolution has been nothing short of remarkable. It has managed to build a profitable business that too in a category known to have products with one of the shortest shelf lives. The chain now commands a valuation of well over Rs 3,000 crore. In fact, investors like Chrys Capital, Bain Capital and Carlyle Group are queueing up to buy the 20-year-old brand. But being in the big leagues has meant changing up its strategy. Over the years, Theorobroma has cut down the number of baked and semi-baked items on its menu, and instead filled their shelves with longer lasting products like cookies. It’s been able to do that because of its massive, centrally located commissaries. And these strategic shifts have paid off big time. Because now investors are valuing the company at 7-9X its revenue. All of this is good news for its current promoters, the Messman sisters and the private equity investor ICICI Ventures, which invested $20 million between 2017 and 2019. Both are likely to exit with handsome returns. But once that happens, where would that leave Theobroma? Most industry experts say that sailing through with new owners is no picnic. Tune in.Daybreak Unwind recommendations for folk songs:Rahel: Genda Phool, Delhi 6, 2009Snigdha: Sketches of Darjeeling by Bipul Chettri, 2014Anushka: Mor Bani Thanghat Kare by Jhaverchand MeghaniHari: Kalakkatha Sandana Meram by Nanjamma **Correction: Snigdha mistakenly said Mame Khan instead of Mangey Khan while talking about the Manganiyar singer's death. The error is deeply regretted.Daybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "coming of age."

Today, most conventional or slow clothing brands like Lee, Wrangler, United Colours of Benetton, Pepe Jeans and Levi’s are facing a tough new reality where they aren’t just trying to outperform each other. They are also up against fast fashion brands that are now dominating the industry. In the process, many of these slow brands have lost relevance in the larger scheme of things. In this episode we are going to talk about two of these brands in particular – Lee and Wrangler. Both are international brands that were launched in India in the late 80s and early 90s. But neither really took off. But now, they are trying to make a comeback. And behind this comeback is a Bengaluru based retail company called Ace Turtle. It wants to build a mini version of Indian conglomerate Reliance Brands Limited. That’s a pretty ambitious goal, considering the brands in their lineup couldn’t be more different.Tune in. Daybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "favourite folk songs."

Earlier this year, Zomato acquired ticketing platform Paytm Insider. With this, Zomato was able to take its 'going out' strategy to the next level. Since 2018, Zomato has been holding live events. You have probably heard of its its massive carnival-style event called Zomaland. The idea behind it is simple: a big part of going to a movie, or a music festival, or pretty much any live event is the food and drinks. So by being associated with live events, Zomato is able to expand the company’s reach from just restaurants to other spaces where food and beverages are consumed. The Insider acquisition takes this to a whole other level. It will place Zomato in the big leagues and really shake up India’s live-events sector. But so far, this has been a space dominated by one player – BookMyShow. For a long time now, it has been the default choice for both users and big artists because it offers discoverability and visibility like no one else does. But at the same time, it has also been facing some heat for not providing a great customer experience. Case in point: the recent Coldplay fiasco. This is exactly where a formidable rival like Insider could come in and shake things up. In fact, Zomato’s shadow is already looming. Tune in. Daybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "favourite folk songs."

The PM’s internship scheme wants to provide 10 million internships to freshly minted students over the course of the next five years. Students from premier institutes like IITs and IIMs or students with professional degrees like CA, CMA or masters are not allowed to apply. The idea is to address India’s problem of youth unemployment by making students from lower socio-economic backgrounds employable and giving them real world exposure. It sounds great. If it is implemented well, the scheme has the potential to challenge deep-rooted hiring biases that exist in the job sector in India. However, 10 million interns in five years is making corporates uneasy. They’re overwhelmed because they don't know how many interns they can hire. Two million interns per year between 500 odd top companies is a lot and corporates are unsure if they have the resources and the bandwidth to train and retain these interns and then deal with another two million pool the following year. The scheme opened up for signing up to students on Saturday, Oct 12. Within one day more than 1 and a half lakh students had already registered according to news reports. But because the scheme doesnt really have a sector specific approach, it is highly likely that we have a problem-solution mismatch coming our way. Tune in.Daybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "favourite folk songs."

Back in 2014, Ashoka University introduced India to the concept of a liberal arts education. The private research university, tucked away in Sonipat, Haryana, came along at a time when the cracks in India’s higher education system were starting to become pretty glaring. It positioned itself as everything a conventional Indian college was not. Ashoka promised to offer ‘holistic, liberal, multidisciplinary, and interdisciplinary’ education. Simply put, it was offering choice. And that simple yet powerful promise is what made it stand out. But ten years later, it is facing new pressures. The latest phase of the Ashoka story is not one that a lot of people may have seen coming. It's marked by a stronger focus on business and sciences than ever before. Case in point: the university’s thriving entrepreneurship department. In the last few years, it has become one of the most popular courses on offer. A big reason for its popularity is because students think signing up for courses like these will make them more ‘employable’. And that, fundamentally goes against what Ashoka stands for. So now, Ashoka is facing a dilemma: Should it give in to parental pressure and start acting like a business school, driven by placements and employability? Or should it just stay the course? Tune in. Daybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "favourite folk songs."

About a month ago, news broke about Reliance's plans to merge Disney+ Hotstar with JioCinema after their Star-Viacom18 merger. While the merger is pending approvals from the Competition Commission of India, data from Google Play Store data shows Disney+ Hotstar had over 500 million downloads while JioCinema had over 100 million downloads.While the idea makes sense from a consumer's perspective who has to deal with too many subscriptions and too many choices, things don't quite add up from a strategic perspective for Reliance.Tune in.DAYBREAK UNWIND RECOMMENDATIONS for "favourite murder mystery."Snigdha: We Have Always Lived in The Castle by Shirley JacksonRahel: Nancy Drew by Carolyn Keene (The Phantom of Venice)Devansh: Blood on the Tracks by Shūzō OshimiVenkat: Agent Sai Srinivasa Athreya, 2019 (movie)Vaidehi: Glass Onion: A Knives Out MysteryRohith: Jane Jaan, 2023 (movie)Ashish: Sharp Objects by Gillian FlynnHari: Dial M for MurderDaybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "favourite folk songs."

So far, buying medicines in India has been a complete minefield. Allow me to elaborate with the help of a completely plausible hypothetical scenario. Say you catch the flu one day and need 75 mg of the antiviral drug Oseltamivir. More often than not, we don’t really check the price tag of these drugs. But what if I told you the prices can swing anywhere between Rs 30 and Rs 125 per capsule, depending on the manufacturer and the doctor prescribing it. Now, variable pricing is not really a revelation. It’s a pretty common practice. The government caps the price of nearly 400 essential drugs through the National List of Essential Medicines. But that’s where the oevrsight ends. Generally, non-essential drugs remain outside this price cap. The National Health Authority, the body which runs India’s public health insurance scheme, Ayushman Bharat, is now looking for digital pharmacy partners to promote pricing transparency. The aim is to tackle this overcharging crisis. So in September, it went ahead and enlisted Marg ERP, a leading provider of pharmacy inventory software as one such partner. Now Kaushal Shah, founder of Evitalrx, revealed that even his cloud-based pharma software firm is on track to join the initiative in the coming weeks.But here’s the thing. This one click solution is still a long way off. Tune in. Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite murder mystery.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379 Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Back in the day, being from one of India’s prestigious boarding schools – the likes of Doon or Mayo – was the ultimate stamp of honour. Most of these schools were established close to a century ago, during British rule. And for the longest time, they were infamous for taking that legacy pretty seriously. In fact, that was exactly why they remained the go-to destination for India’s elite. But now, things are changing. In the recent past, the likes of Doon and Mayo have had to change their approach. They are now fighting to stay relevant. And the reason for that is the exponential growth of international schools and foreign boarding schools across the country. Tune in. Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite murder mystery.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379 Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Sarvam, a generative AI startup based out of Bangalore, managed to raise more than $50 million from investors like Peak XIV and Khosla Ventures, in less than 6 months after it was launched last year. Last month, Sarvam released a range of new multilingual products—Al agents, voice and text models, and a workbench aimed at legal professionals. Enterprise customers who used Sarvam's services are satisfied with the performance of its products. But developers have flagged issues with its voice-based models. Even the text model is primarily trained on synthetic data which could lead to nonsensical answers if left untested.With increasing competition in this space, surely, Sarvam is going to address the product issues in later releases.Tune in.Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite murder mystery.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379 Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Every time you take a domestic flight and don't have to break a fixed deposit to buy a ticket, you have Captain GR Gopinath to thank. In 2003, he launched Air Deccan, India's first budget airline. Before that, only the rich and powerful could afford to fly. So, planes were like mini 5-star hotels – you would be waited on hand and foot, would have access to luxurious lounges, get served gourmet food. And of course, it came with an outrageous price tag to match. With Air Deccan, flying was finally democratised. And soon enough, others followed. Everyone wanted to copy the Air Deccan playbook. Cut to now. The only successful airline in India at the moment have followed the budget route, with Indigo as the market leader. On the surface, things look great. India is home to the third largest domestic aviation market by volume. Domestic passenger numbers have more than doubled in the last decade. In June alone, more than 13 million people flew domestically. But if everything is going right behind the scenes? Then why is the flying experience getting so bad? Tune in. Why do women freeze their eggs? Take the survey here.Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite murder mystery.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379 Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Phone calls from Bajaj Finance offering loans are almost inescapable and the non-bank has been facing quite a backlash for it.But telecalling has been an enduring sales channel for the company which boasts of a loan book worth nearly $30 billion. And despite the massive size of its loan book, it’s been growing at a phenomenal rate. But now, Bajaj Finance has become a prisoner of its own growth rate. It has to maintain it anyhow.Tune inDon't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite murder mystery.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Not so long ago, Birkenstocks were considered the antithesis of high fashion. For the longest time, the 250-year-old German brand’s characteristic chunky sandal was seen as nothing more than an orthopedic shoe meant for hippies and old people. And then, everything changed. In the last decade or so, Birkenstock had a major glow up. It all started with the brand deciding not to settle for being just another comfortable but cringey sandal anymore. So to make Birks cool the brand began collaborating with high-end fashion designers like Rick Owens, Valentino and Dior. Very quickly celebrities and influencers caught on. They were suddenly being spotted walking out of the gym, or a cafe with a pair of birks on. And just like that, a trend was born. The orthopedic sandal, built more for comfort than for style, was the new it-shoe. Now, the Birk craze has found its way to India. Tune in. This episode was originally published on July 16Why do women freeze their eggs? Take the survey here.Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite murder mystery.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

India's biggest quick commerce players — Blinkit, Instamart, and Zepto — are on a mission. They are frantically hunting for properties they can convert into dark stores. Dark stores are an integral part of any quick commerce strategy. Especially now, that the lines between quick commerce and e-commerce are very quickly blurring. People aren't just ordering pantry staples anymore. They are also placing orders for high value goods like headphones and full blown air conditioners. So, dark stores have to cater to these evolving needs. And things are even more heated now that Walmart-backed Flipkart and Amazon have entered the quick commerce race.All that hype adds up to a mad dash for real estate, especially in tier-2 cities like Lucknow and Jaipur in north India and Nagpur in central India. And the unlikely winners in all of this are property owners and local brokers. Tune in. Why do women freeze their eggs? Take the survey here.Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite murder mystery.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Young independent doctors in India are stuck between a rock and a hard place. Take F M, a 32-year-old psychiatrist who has a clinic in South Mumbai. She’s spent a third of her life slogging through medical schools and internships to finally earn her super-specialised degree. But two years into her private practice in a posh South Mumbai area, she wonders if being a doctor is really worth it.Nearly 50% of the total medical seats in India are in private and deemed medical colleges, which don’t come cheap. Sheetal Shrigiri, gynecologist and counselor at a coaching center for medical-entrance exams told The Ken an MBBS degree at a private college costs anything between Rs 50 lakh and Rs 1 crore.Apart from the financial burden of the degree itself, once they become doctors, there is increasing competition from hospital chains and also the pressure of having a social media presence and to deal with.Tune in.Why do women freeze their eggs? Take the survey here.Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite murder mystery.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

In this episode of Daybreak, hosts Snigdha and Rahel try something new — instead of the usual monologue or interview, they cover three of the biggest social media stories from around the world. The first is Brazil's ban on the Elon Musk-owned microblogging platform, X. The feud between Musk and Supreme Court Justice Alexandre de Moraes traces back to April, when the judge ordered the suspension of dozens of accounts for allegedly spreading disinformation. Musk refused to comply and the row that followed was, well, unhinged. It ultimately led to Musk shutting shop in Brazil and Moraes ordering the local telecom agency to block access to X across the nation of 200 million. A somewhat similar situation arose in India back in 2020, but it unfolded very differently. Next up, host Snigdha dives into a recent study by the International Panel on the Information Environment that flags owners of social media platforms as one of the biggest threats to a trustworthy news environment onlineAnd finally, host Rahel shares some of the biggest announcements from Meta Connect 2024. Spoiler: one was a pair of augmented-reality sunglasses that looked a lot like classic Ray Ban wayfarers, but worked essentially like a mini computer you could wear on your face. Tune in. Daybreak is now on WhatsApp at +918971108379. Don't forget to take our egg freezing survey. P.S. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "favourite murder mystery."If you have feedback on our new news wrap format, please write to us on WhatsApp or send us an email at [email protected], [email protected] Check out the story about Starlink, host Rahel mentioned during the episode.

What put iPhone city on the map is that it produces more than half of the world’s iPhone’s every single year. The global demand for the Apple iPhone has only increased over the years. To keep up with that demand Foxconn hires up to 200,000 workers – a mix of migrants and college students – to make sure that the assembly lines keep running. Especially during the peak season which happens to begin right around now, from September to February. Iphone city is the perfect example of the China manufacturing playbook. It is what propelled China to emerge as the world’s manufacturing hub. It’s pretty simple – Foxconn and companies like it build these large facilities, pack millions of migrant laborers into dorms near their facilities, and get them to work long hours, in often tough conditions. But now things are changing. More and more global companies are adopting a China-plus-one strategy. And India is becoming a favoured alternative. And as the focus shifts our way, manufacturers in India are pretty much replicating the same China labour model. But this model has an indigenous problem.Tune inDAYBREAK UNWIND RECOMMENDATIONS for "best opening lines in a book or a film."Nicholas: 100 Years of Solitude by Gabriel Garcia MarquezStory he refers to: The Most Memorable Annual Pig Parade of KharagpurRahel: The Book Thief by Markus Zusak Prithu: The Hitchhiker's Guide to The Galaxy by Douglas AdamsAvinash: Pride and Prejudice by Jane Austen Ruhi: Harry Potter and the Philosopher's Stone by J.K RowlingBrady: Rounders (film, 1998)Sayan: The Fellowship of the Ring, J. R. R Tolkien Sameer: Gangs of Wasseypur (film, 2012)Sumit: Slaughterhouse-Five by Kurt VonnegutRohin: The Body by Stephen KingSnigdha: The Haunting of Hill House by Shirley JacksonDaybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "favourite murder mystery."

Back in 2022, e-commerce giant Flipkart’s 35 billion dollar universe was left with a gaping fintech hole after the payments app Phonepe was spun off. There a brief period, after that, when it wasn’t clear whether Flipkart would ever try to dip its toes in consumer payments play again. But then again, this is Flipkart. Here is a company that has a finger in every pie – from online travel, fashion, quick commerce, logistics, even medicine delivery. Some may say it was only a matter of time before the company filled that gap and took another big fintech bet. That time came in June, when Flipkart launched Super.money, a credit-first unified payments interface app. Emphasis on credit-first. But the thing is, right now, credit is a hill everyone is queueing up on. So, does Flipkart stand a chance? Tune in. Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite opening line from a book or film.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Half of the world’s electric cars are on China’s roads, thanks to a wave of smart incentives for both consumers and manufacturers, such as tax breaks and purchase subsidies. The payoff is tangible: the smog that once shrouded some major cities has lifted, and road noise has dropped significantly.But it brought unexpected costs and challenges that nobody saw coming. Tune inDon't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “your favourite opening line from a book or film.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

A few years ago, Flipkart CEO Kalyan Krishnamurthy had set a target of 40% growth across all categories for Flipkart. But in 2023, it was still stuck at 20%. So the company is now on a mission. It wants to push growth, gain market share, and turn a profit.So in January 2024, Flipkart's top execs along with the CEO came together for a meeting to outline a roadmap for 2024. Krishnamurthy wanted Flipkart to introduce a loyalty programme for top spenders, give out more incentives to ensure customer loyalty, push up transaction numbers and average order sizes, and also focus on brands.In the same meeting he also admitted that the company had faced quite a few hurdles the previous year but he was sure they’d make a comeback and hit profitability before the IPO.But here’s the thing, prepping for an IPO often has long term effects on a company’s culture. And the cracks are already beginning to appear inside Flipkart.Tune in.**This episode was first published on 6 May, 2024

Meet Shaik Salauddin, a 38-year-old cab driver from Hyderabad, who is fighting for the rights of eight million gig workers from across the country. While India's gig economy is burgeoning, the workers on whose backs it is built barely enjoy any rights or legal protections. Salauddin realised this early on and in 2019, after five years of relentless pursuit, the Indian Federation of App-based Transport Workers (IFAT) was born. With over 25,000 members working for aggregators like Uber, Amazon, and Zomato, through IFAT, Salauddin is redefining the way we look at trade unions. To begin with, the union has no political affiliations. Instead, Salauddin encourages all of its members to understand power structures and approach the right people to drive change.Thanks to his efforts, two states, Karnataka and Rajasthan, have introduced legislations to protect the rights of gig workers. Others like Kerala are working on their own.In this episode, hosts Snigdha and Rahel speak to Salauddin himself and to Prof. Vinoj Abraham from Labour Economics at the Centre for Development Studies in Thiruvananthapuram to understand the significance of Salauddin's work and why it is important to protect gig workers. Tune in. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.A special shout out to Hari Krishna, from the Two by Two team, who kindly agreed to dub parts of this episode. Thank you, Hari!Fill in Akshaya's Happiness Survey here

For nearly two decades, Abhishek Ganguly worked as the managing director of Puma, the German athleisure brand in India. In that period alone, the brand’s revenue shot up from Rs 20 crore to close to Rs 4,000 crore. Under Ganguly, Puma even managed to beat its longtime rival Adidas to become a market leader. In 2023, Ganguly decided to quit and start his own venture called Agilitas Sports with two of his colleagues from Puma, Atul Bajaj and Amit Prabhu. Within a year, Ganguly’s company has managed to rack up more than Rs 700 crore in revenue. The way Ganguly and his co-founders got to this point is interesting. Instead of doing the obvious thing and launching their own sneaker brand, Ganguly did something quite odd. Something, that even the biggest sportswear brands in the world – Nike, Reebok, Adidas – have never even attempted. Last September, Agilitas bought India’s largest sportswear contract manufacturer, Mochiko shoes. This is the company that manufactures shoes for international brands like Adidas, Puma, New Balance, Skechers, Reebok, Asics, Crocs, Decathlon – the works. Ganguly’s logic behind owning the factory is simple – he wants whole pie and not just a slice of the margin. He told The Ken's DVLS Pranathi that having the additional manufacturer’s margin in a price-sensitive market like India is worth its weight in gold. But there is a reason giants like Puma and Adidas don’t go down this road—taking care of manufacturing in-house is a logistical nightmare. That’s why most brands outsource to companies that are equipped to do it, like Mochiko. But Agilitas is dead set on bringing the entire operation in-house. It’s convinced it can work and has also managed to convince VCs that there is merit in controlling both manufacturing and distributing. Investors are betting on the Ganguly-Bajaj-Prabhu trio to pull off another Puma-sized victory. But will the other shoe drop? Tune in.**The host mistakenly said a decade instead of two decades when referring to Abhishek Ganguly's stint at Puma. The error is regretted.Fill in Akshaya's Happiness Survey hereDAYBREAK UNWIND RECCOMENDATIONS FOR COMFORT FOOD SPOTSRahel: Kappa Chakka Kandhari, Bangalore, Unnamed food truck at Utorda Beach, South GoaSnigdha: Alu Dum from Bari's tuck shop near Loreto Convent, Darjeeling Thukpa at Kunga's, near Planter's Club, Darjeeling Ghee Podi Dosa from Umesh Refreshments, Indiranagar, BangaloreSatyam: Litti Chokha, Jai Mata Di Food Stall, HSR Layout, BangaloreShayanika: Dosa and Puliyogare Rice at 3 Trees Cafe, Upper Dharamkot, DharamsalaRahul: Egg fried rice at Tenzin Kitchen, Koramangala Akshaya: Okonomoyaki and fried tofu sushi at Dahlia, Chennai

Back when it was launched in 2020, Bajaj Finsev Health had a clear plan: it wanted to provide a complete healthcare package to its consumers. And it did that by happily playing a supporting role in India’s booming healthcare industry. Here's what Bajaj Finserv Health does. It is essentially a health management platform. So it facilitates things like doctor consultations and health checkups to its 400-odd corporate clients. Simple enough. But four years later, the company’s vision has evolved. They want to take things to the next level. It’s clearly sick of playing a supporting role. So it has decided to step into the spotlight. The first step was to acquire 22-year-old Vidal Healthcare, which is a third party administrator.Tune in. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.PS. While you're here, here's the happiness survey for the season finale of The First Two Years.

Subway, the globally popular sandwich-eatery chain, is now grappling with sweeping changes in India—and not for the better. For one, the world’s largest quick-service restaurant (QSR) brand is moving away from the franchise model it has operated under for the past 25 years. In doing so, it’s also shedding the very thing that made it popular in the first place: choice.Tune in. Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “comfort food at your fav spot in the city.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Last month, a Twitter post a Bengaluru-based IT professional about getting a laptop delivered from Flipkart went viral on social. The reason? Flipkart’s quick delivery arm called Minutes that went live in select cities had delivered it to him at a Starbucks cafe in 13 minutes.But Minutes is Flipkart’s third attempt at quick delivery. And the real test is actually around the corner when the Big Billion Days sale goes live at the end of this month. During the sale, daily order volumes usually go up by nearly 140%, which makes delivery delays unavoidable. Flipkart’s delivery partners who work with its logistics and supply-chain arm, Ekart Logistics, are stretched thin. And now its going to get even more challenging because Flipkart is going use the same delivery personnel for Minutes.Not only is Ekart going to help Flipkart with quick delivery, it is also supposed to be helping it manage its dark stores. Can Flipkart finally strike the right balance between its e commerce and quick commerce business?Tune in.Don't forget to send us your recommendation for this Thursday’s Unwind segment. The theme is “comfort food at your fav spot in the city.” Send them to us on WhatsApp as a voice note or as a text message. The number is +9189711-08379. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Back in the late 2000s when Byju's was founded, it was best known for teaching students how to 'hack' competitive examinations like the CAT. They taught students how to work backwards from the answer and use a bunch of shortcuts to get the highest score possible. The art of 'hacking' examinations was something that the company's founder, Byju Raveendran, was the master of. Or at least that's how the Byju's origin story goes. It all started back in the early 2000s when Byju, an engineer from a small town in Kerala, began helping his friends with the CAT exam. Every time he would sit for the exam, he’d score in the 100th percentile. This was when he sharpened his ability to teach-the-test. The lore spread and Byju's was created. By 2022, its valuation hit $22 billion. The company was on a dream run.The real trouble began when Byju’s began applying this hack method to its growth with unrealistic sales targets and billions of dollars in loans. Fast forward to now, on Sept 17 2024, the Supreme Court of India is going to hear a plea against the NCLAT's stay on insolvency proceedings against Byju’s. In this episode, we dive into the Byjus saga. How did it get here? And who is to blame? Hosts Snigdha and Rahel speak to Olina Banerji, who covers education for The Ken. Subscribe to her newsletter, Ed Set Go. If you've been wondering what The Ken is all about and why our subscribers love us, here is your chance to find out. Check out our special 30-day trial curated just for you

The real-estate market of Delhi-NCR is an anomaly. The Ken spoke to a bunch of potential homebuyers who are looking for premium apartments with budgets of up to 2.5 crore rupees. Real-estate experts are telling them to give up on their dreams. Lately, the national capital has been facing an acute supply crunch of new housing projects, especially in the mid-premium segment (80 lakh to 2 crore rupees) depending on the city. Delhi NCR has witnessed the sharpest fall in inventory in this segment in the last few years. Real-estate prices in turn have shot up far beyond the reach of most buyers. But it’s not like demand for housing has gone down because of these sky high prices. People are still buying tens of thousands of these mid-premium houses in and around Delhi. So the obvious question then is: why aren’t more residential housing units being built? From listeners: Praveen: Partner (2007)Sravan: The InternAnish: Lord of the Rings trilogyFrom hosts:Snigdha: The Perfect CoupleRahel: Call Me BaeDaybreak is now on WhatsApp at +918971108379. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "comfort food from your favourite spot in town."

India's tuition republic came into the picture to fill the gaps in the education system. First and foremost: they promise to get you into the college of your dreams. That simple but powerful promise has made this a Rs 58,000 crore industry. But there is a flip side to this. It puts traditional schools in a rather precarious position. Students start trickling out of the system after class 10. Their parents transfer them to junior colleges or schools with integrated coaching models so they can focus on cracking competitive exams. One school has had enough of this. It's tackling attrition by taking on these coaching centres directly. The first step? Hiring 200 IITians. Tune in. If you've been wondering what The Ken is all about and why our subscribers love us, here is your chance to find out. Check out our special 30-day trial curated just for you.To apply for the latest job openings in The Ken's podcast team, click here.

On Independence Day this year, just six days after it went public, Ola Electric launched three new electric motorbikes. This was a bold move, especially considering that electric vehicles haven’t really clicked with the Indian audience yet. The exception to that rule has been electric two and three wheelers, which had some unexpected success in tier-2 India. But motorcycles are not scooters. People still prefer their 125cc ICE bikes. So, it’s a difficult space to break into. But if there is one thing we know about Ola Electric, it’s that the company does not shy away from making bold business decisions. It has its sights set on becoming the next Hero Splendor. Has Ola Electric bitten off more than it can chew? Tune in.If you've been wondering what The Ken is all about and why our subscribers love us, here is your chance to find out. Check out our special 30-day trial curated just for you.To apply for the latest job openings in The Ken's podcast team, click here.

Three days ago, Rapido, the bike taxi company, became India’s latest unicorn after it raised $200 million at a valuation of over $1 billion. The funding round which was led by WestBridge Capital also saw new investors put in their money into the company. In an interview to the ET, CEO Aravind Sanka said that the funds will be used to expand Rapido's newly launched four-wheeler taxi service, which competes with Ola and Uber. But here’s the thing. Ever since it started, Rapido has consciously stayed away from venturing into the cab business. Until last year was happy to stay in the bike taxi lane and beat Ola and Uber there even though that it managed to do it, often, at the expense of customer safety. Now it has forayed into cab-hailing but it is trying a different route. Instead of commissions, its driver partners pay it a subscription fee. Tune in.If you've been wondering what The Ken is all about and why our subscribers love us, here is your chance to find out. Check out our special 30-day trial curated just for you.To apply for the latest job openings in The Ken's podcast team, click here.

"Google is a monopolist and it has acted as one to maintain its monopoly."Last month, Judge Amit P Mehta of of US District Court for the District of Columbia delivered a historic ruling against one of the biggest technology companies in the world. Google was accused of abusing its dominance by paying the likes of Apple and Samsung billions of dollars to make its search engine the default option on their smartphones and browsers. It is being called the biggest antitrust case of the century. And this is only the beginning. The Google ruling comes amid a growing anti-big tech sentiment. The general consensus is that this tiny group of companies — Google, Amazon, Apple, Meta and Microsoft — have grown too big and too powerful. These companies are deciding what we see on the internet — the news we consume, the information we have access to, what we buy and who we buy from. At some point, everyone got a little wary of these companies. They started seeing some real threats to their power in the form of antitrust lawsuits and regulations. Suddenly, their every move was being scrutinised. Have we gone too far? Manjushree RM, Senior Resident Fellow at Vidhi Centre for Legal Policy, weighs in on the pushback against big tech, and how India is keeping up with it all. P.S The Ken's podcast team is hiring! Here's what we're looking for.Daybreak is now on WhatsApp at +918971108379. Send us a hello with your name and since when you've been listening to us and be a part our community. Also, if you have any recommendations for this Thursday's Unwind segment, send them to us as texts or voice notes.Want to be part of the Daybreak community? Introduce yourself here.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

Dunzo, the Reliance Retail-backed quick delivery company, let go off 75% of its workforce in fresh round of layoffs earlier this week. But for the longest time, Dunzo has been an anomaly. Its a small company that has managed to make its name a verb. Like Google but Google is a giant. Its revenue was just $7 million dollars in the year that ended in 2022. For perspective, Zomato made more than 70 times that amount in the same period, But it did not matter. Because it changed our lives and it became the kind of consumer brand that tech companies who do anything for. To understand the unravelling of Dunzo, we need to go back to two years ago when Dunzo was on a high. Tune in.P.S Don't miss our brand new Thursday segment, DAYBREAK UNWIND, in this episode!This week's recommendations:From listeners: Ashish: The BearJoy: Panlong aka Coiling DragonIshan Sarkar: The Peanut Butter FalcomApurva: Blue Eye Samurai From hosts:Snigdha: Invisible Planets: 13 Visions of The Future of China edited and translated by Ken Liu The Worst Person in The World Rahel: Sisters in SweatDaybreak is now on WhatsApp at +918971108379. Send us a hello with your name and be a part of the Daybreak community. For next Thursday's Unwind, send us your recommendations to us as texts or voice notes. The theme is "comfort food from your favourite spot in town."

There was once a time, not very long ago, when every company wanted to be a fintech. Food delivery, ride hailing, e-commerce – companies that you would not otherwise associate with financial services. And when you think about it, it does add up. A couple years ago, fintech was where the money was at. Indian fintechs received nearly 9 billion dollars in funding in calendar year 2021. It was one the hottest sectors in the country. The inside joke among venture capitalists was how founders could raise a round of funding just by mentioning “financial services” in their pitch deck. What were earlier standalone businesses would now exist as mere features on their apps. People in the industry came up with a catch-all term – fintech-as-a-feature. Take Ola for instance. Zomato seemed to be going down that path too. In 2022, it had applied for a non-bank financial company or NBFC licence with the Reserve Bank of India. But since then, things have changed. From 2022 onwards, the amount of money being raised by fintechs has dipped considerable. In 2022, they raised about 5.4 billion dollars, then in 2023, this amount fell to 2 billion. What's going on? Tune in to find out. P.S The Ken's podcast team is hiring! Here's what we're looking for.Daybreak is now on WhatsApp at +918971108379. Send us a hello with your name and since when you've been listening to us and be a part our community. Also, if you have any recommendations for this Thursday's Unwind segment, send them to us as texts or voice notes.Want to be part of the Daybreak community? Introduce yourself here.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

In the last decade, the number of people covered by health insurance has more than doubled. Of course, big hospitals – both the state funded ones and the private ones that look a lot like five-star resorts – are making the most of it. They are really raking it in. But there is a sizeable chunk of the healthcare system that is left out. The small, private hospitals that make up nearly 85 per cent of the industry. This is the ‘missing middle’. It’s disorganized and severely underfunded. It’s also stuck in a bureaucratic maze of claims and reimbursements. The patients that rely on these facilities are very often stuck between subsidised schemes and private insurance. But here’s the thing – where there is chaos there is also huge opportunity. Opportunity that a new crop of health fintechs have identified. Enter Gmoney, Digisparsh, Healthcred, and Carepay. All of them are waiting to disrupt the ‘cashless insurance’ space. They’re coming to the rescue with plans to connect the dots between insurers, hospitals, and patients. Tune in. P.S The Ken's podcast team is hiring! Here's what we're looking for.Daybreak is now on WhatsApp at +918971108379. Send us a hello with your name and since when you've been listening to us and be a part our community. Also, if you have any recommendations for this Thursday's Unwind segment, send them to us as texts or voice notes.Want to be part of the Daybreak community? Introduce yourself here.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

For a while now, some of the biggest players in India’s third-party logistics industry have been riding on the success of e-commerce unicorn Meesho. As of 2023, it accounted for over half of the 2.5 billion shipments that were being handled by third-party logistics players. Companies like Delhivery and Ecom Express happily rose to the occasion and partnered with Meesho to handle all its order deliveries. For logistics companies this was a dream come true because most of the other major e-commerce players in India – like Flipkart and Amazon – take care of all their logistics in-house. Now, Meesho has announced the launch of Valmo, its own in-house logistics arm. Naturally, third party logistics partners are nervous. But no one is more shaken up than Ecom Express.Tune in.P.S The Ken's podcast team is hiring! Here's what we're looking for.Daybreak is now on WhatsApp at +918971108379. Send us a hello with your name and since when you've been listening to us and be a part our community. Also, if you have any recommendations for this Thursday's Unwind segment, send them to us as texts or voice notes.Want to be part of the Daybreak community? Introduce yourself here.Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.

When it comes to electric vehicles, China is the crownless king. Nothing new there.But what was news to us was when Bhavish Aggarwal recently announced at an event that his company, Ola Electric, is the world’s largest electric two-wheeler manufacturer and the fourth-largest EV company in the world. It left everyone scratching their heads for a few seconds until they noticed the fine print at the bottom of the powerpoint slide — marked with an asterisk, in tiny lettering, it said excluding China.But you can't exclude China from the EV conversation because for the last decade it has been leagues ahead of the rest of the world. The Chinese government has been pushing for EV adoption — and all of its efforts have paid off. Multiple studies and surveys have found that China’s EV market is now the biggest in the world. But it's not all sunshine and rainbows. While India is still in its teething phase as far as electric mobility is concerned, China is well into its teens, and we all know puberty comes with a whole set of its own problems. In China’s case it’s price wars, record breaking insurance premiums, and a threat to data privacy. Are there lessons here for India? In this episode, we speak to two people from The Ken newsroom, who have been covering the EV space extensively — Nathan Narde and Lu Zhao. Tune in. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.Want to be part of the Daybreak community? Introduce yourself here.

A big reason when we choose to buy online instead of going to a store depends on how easy the e-commerce company makes it to return stuff. So far, with most companies, all you have to do is ask for a return on the app or website and someone comes to your doorstep and picks it up.While e-commerce companies have been wooing you with the option, in reality they hate returns because reverse logistics are a costly affair for them.Which is why e-commerce platforms like Ajio and Myntra are changing their return policies. Some are even blocking some customer accounts. But are customers ready to give it up yet?Tune in.* This story was previously featured on Daybreak in April, 2024P.S Don't miss our brand new Thursday segment, DAYBREAK UNWIND, in this episode!This week's recommendations:Snigdha: To read: The Buddha in the Attic by Julie OtsukaTo watch: Kalki 2898 ADRahel:To watch and listen: Hanumankind – Big Dawgs | Ft. Kalmi Daybreak is now on WhatsApp at +918971108379. Send us a hello with your name and be a part of the Daybreak community. Also, if you have any recommendations for next Thursday's Unwind, send them to us as texts or voice notes.

There was once a time, not too long ago, when you could walk into a young working professional’s rented home in a tier-1 city, and all the furniture would look pretty familiar. About a decade ago, everyone and their uncle was renting furniture from the two OG rental platforms Rentomojo and Furlenco. It just made sense. When Rentomojo and Furlenco were launched about a decade ago, they were like an answer to a lot of people’s prayers. It was a great deal – your fridge, washing machine, king sized bed and more would be delivered right at your doorstep. Use them for as long as you need, and return them when you are done. Cut to 2024, and things have changed. They are struggling to stay relevant. Tune in. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.Want to be part of the Daybreak community? Introduce yourself here.

Lenders are flouting every rule in their books to cater to the rising gold-loan demand. Thanks to the collusion between lenders and borrowers at some of the branches, one in ten gold loans every month is sanctioned through malpractices—like tweaking weight and misreporting purity of gold, said two industry executives.In this episode, we delve into the murky world of gold loans and what often goes wrong when borrowers seek them out. Tune in. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.Want to be part of the Daybreak community? Introduce yourself here.

If you’ve ever taken a loan from a non bank or an NBFC, the EMI is usually auto-debited from your account every month. But if you missed a payment, you know what usually goes down. You are inundated with phone calls from your lender and maybe agents even start visiting your home. Not an ideal situation for you or your lender.But now, your lender can just monitor your account and deduct the money as soon as it comes into your account…all thanks to that auto-debit permission you granted. Earlier, only a bank could do this when it lent money to its account holder. But now non-banks can do it, too. A fintech executive told The Ken that this tool will soon become business as usual in every lender’s tool box. But things are still not there yet since the banks are not predictably sharing the statement data or their servers are down.And here’s where account aggregators come into the picture. These aggregators are a newly-created class of licensed companies by the Reserve Bank of India. They basically help businesses exchange financial information about a user after taking the user’s consent. Meanwhile, Navi Finserv, a four-year-old non-bank, is quite particular about how fast it can help its users take out a loan. Navi’s co-founder and CEO Sachin Bansal—who previously co-founded the Flipkart —believes “banking should be as easy as going on Swiggy and ordering food”. So to amp up both disbursals and collections, Navi and others like it are counting on account aggregators. But being able to access a borrower’s bank statement at any given time is a powerful collection tool.And the problem is how Navi is using this power.Tune in. If you're interested in working for The Ken's podcast team, apply here

The pandemic disrupted everyone's travel plans. But now, everyone is travelling with a vengeance and it's really overloading the systems. With visa appointment slots hard to come by, travel agents have turned securing visa dates into a profitable business. Meanwhile, embassies and consulates are trying hard to limit the wait list. And at the center of this anxiety-inducing maze is one company called VFS global that handles the visa application process for more than 150 of the world’s 195 countries, including India.In this post pandemic era of the so-called revenge travel, VFS is where the dreams of many travelers’ go to die. For many Indian travellers, VFS is like the mean gatekeeper not letting them get to their dream destination. Tune in. Daybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.Want to be part of the Daybreak community? Introduce yourself here.

What really makes UPI successful? The number of transactions. In FY2024, for example, more than 130 billion transactions were carried out through UPI. But it's not enough. UPI needs more and more to the point where now it has become a transaction-hungry monster. And NPCI National Payments Corporation of India (NPCI), government body that runs UPI has to constantly come up with ways to feed this ever-hungry monster.Its latest offering is delegated payments. Earlier this month, Reserve Bank of India Governor, Shaktikanta Das, announced that non-UPI users, like elderly people or teenagers or anyone who does not have a way to transact via UPI, can use another UPI user’s account and spend through it.While many payments platforms are excited about this new feature, there are some serious issues that may become roadblocks later.Tune in to find out.

Many thought the fall of WeWork – as quick and public as it was – was the final nail in the coffin for the fledgling coworking space business. But a few years later, the pandemic is over and people are finally making their way back to their workplaces. The end of work from home has given the coworking space a new lease on life and one Delhi-based startup in particular is really standing out.Awfis, a nine-year-old flexible workspace company, is breaking pretty much every rule in the coworking space playbook. And it seems to be working out pretty well for the company. Tune in. Listen to the latest episode of Two by Two hereDaybreak is produced from the newsroom of The Ken, India’s first subscriber-only business news platform. Subscribe for more exclusive, deeply-reported, and analytical business stories.