
Counter-Errorism in Diving: Applying Human Factors to Diving
305 episodes — Page 2 of 7

SH255: Top Tips for Technical/Cave Divers: Teamwork - It's more than a back up plan
This episode explores why teamwork is a critical survival skill in technical diving, not just a nice extra. Using a real training story where a teammate caught a dangerous mistake during an emergency drill, it shows how even well-trained divers can fail under pressure and why a strong team can prevent small errors from becoming fatal. Technical diving involves higher risks, more complex equipment, and smaller margins for error, which means no diver, no matter how self-reliant, can be their own backup for everything. Effective teams plan dives together, position themselves deliberately, use clear and layered communication, manage ego and authority, practise emergencies as a group, and debrief honestly to improve the next dive. The key message is simple: great gear matters, but a cohesive, well-practised team is just as important, because in technical diving, your team is part of your life support.Original blog: https://www.thehumandiver.com/blog/Top%20Tips%20for%20Technical%20Divers:%20Teamwork%20-%20It%27s%20more%20than%20a%20back%20up%20planTags: mike mason teamwork

SH254: Top Tips for Technical/Cave Divers: Communication
This episode looks at why communication in technical and cave diving often fails, even between skilled and experienced divers. Using two real dive stories, it shows how serious risks can come from small breakdowns, such as mislabelled gas bottles or missed signals during a valve problem, and how teams often rely on assumptions rather than confirmation. A key message is that sending a message does not mean it has been understood, especially when stress, task overload, poor visibility, hierarchy, or equipment get in the way. Communication in diving is not just hand signals or words, but also lights, behaviour, technology, and the environment itself. To reduce errors, teams need clear briefings, shared mental models, closed-loop communication, and honest debriefs that explore what really happened, not just whether the dive ended safely. Improving communication is about slowing down, checking understanding, and creating a team culture where questions and challenges are welcomed before small issues turn into big ones.Original blog: https://www.thehumandiver.com/blog/top-tips-for-technical-cave-divers-communicationTags: - english communication gareth lock teamwork

SH253: Top Tips for Diving Instructors: Decision Making
This episode explores how instructor decisions in diving are shaped long before an accident happens, often by habit, pressure, and past success rather than careful thought. Using real-world accounts from a fatal training dive in poor visibility, it shows how instructors often rely on fast, instinctive decision-making that usually works but can fail when conditions are complex, rushed, or risky. When dives end without incident, messy decisions often get hidden behind a “successful outcome,” which can lead to normalising higher levels of risk over time. The key message is to separate luck from skill, challenge assumptions, and judge decisions by how they made sense at the time, not just by the outcome. Simple tools like pausing to ask why you’re acting, what you expect to happen next, and whether the risk matches the benefit can slow thinking and improve safety. Reflective debriefs and open sharing of near-misses help instructors learn, adapt, and make better decisions before small issues line up into serious harm.Original blog: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-decision-making-the-big-ones-not-the-little-onesLinks: Learning in the Heat of the Moment: An Interview With Sabrina Cohen-Hatton‘Storytelling to learn’Tags: - english decision-making gareth lock instructors top tips

SH252: Top Tips for Diving Instructors: Situation Awareness
This episode looks at a common teaching challenge: when a student can complete the required skills but still isn’t ready to be certified. Through a personal story, the author explains how the missing piece was situation awareness — the ability to notice what’s happening, understand what it means, and think ahead. The student was using so much mental effort just to manage basic skills like buoyancy and trim that there was no capacity left to track their buddy, navigation, or decompression. The key lesson is that learning and performance are limited by mental capacity, and when students are overloaded, awareness drops. Instructors can help by building basic skills slowly, watching for signs of overload, using debriefs to understand where attention was focused, sharing their own experiences, and remembering that instructors can lose awareness too. Developing situation awareness takes time, practice, and the right focus — and recognising this helps instructors support students more effectively.Original blog: https://www.thehumandiver.com/blog/top-tips-for-instructors-situation-awarenessTags: - english jenny lord situation awareness situational awareness

SH251: Top Tips for Diving Instructors: Psychological Safety and the Thumb Rule
This episode explores why calling a dive can be harder in practice than the famous “any diver can end any dive” rule suggests, especially for instructors under time, money, or reputation pressure. Using a real cave-diving example, the blog shows how small equipment issues and disrupted routines created warning signs that the team wasn’t ready, even though nothing had gone seriously wrong yet. The dive was safely called, and the team later recognised how important psychological safety was in making that decision feel acceptable and supported. The key message is that psychological safety — feeling able to speak up, admit mistakes, or stop without fear of criticism — is essential for safe and effective training. Instructors play a major role in creating this by staying calm under pressure, reacting constructively to small problems, and leading by example when it’s time to call a dive.Original blog: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-psychological-safety-and-the-thumb-ruleLinks: Some previous blogs about psychological safety:https://www.thehumandiver.com/blog/HFforD-part-10-psychological-safetyhttps://www.thehumandiver.com/blog/what-if-just-culture-and-psychological-safety-is-not-enoughhttps://www.thehumandiver.com/blog/the-challenge-of-psychological-safetyhttps://www.thehumandiver.com/blog/what-we-get-wrong-about-psychological-safety-in-divinghttps://www.thehumandiver.com/blog/top-tips-for-beginner-divers-psychological-safety-just-culturehttps://www.thehumandiver.com/blog/team-building-psych-safety-1 - Part one of a four-part series.Tags: - english cave diving human factors lanny vogel psychological safety teamwork top tips training

SH250: Top tips for Diving Instructors: Performance Influencing Factors
This episode looks at why students — and instructors — sometimes struggle in dive training, even when the skills seem simple, and explains how performance is shaped by more than just ability. Factors like fatigue, stress, cold, time pressure, anxiety, social expectations, and difficult conditions can all affect how people think, learn, and perform. When these pressures stack up, students may panic or stall, and instructors may rush, lose patience, or make poor decisions. The key message is that good instruction means recognising these performance influences early, managing what you can, and adapting your teaching and self-care to match the situation. By slowing down, checking in, normalising mistakes, managing comfort and stress, and using thoughtful debriefs, instructors can create safer, more effective learning environments where both students and teachers perform at their best.Original blog: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-performance-influencing-factorsLinks: Blog about having difficult conversations: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-communication-the-difficult-kindTags: - english fatigue mike mason performance influencing factors performance shaping factors stress

SH249: Top Tips for Diving Instructors: Leadership - Creating the space for others to be heard
This episode explores why people in diving often don’t speak up, even when something feels unsafe, and why being “heard” matters just as much as being allowed to talk. Using a real boat-diving story, it shows how authority gaps, hero culture, social media status, and tight-knit groups can silence both new and experienced divers. Research highlights that people stay quiet mainly because they fear looking bad or upsetting others, not because they lack knowledge. Titles, reputation, and tribal loyalty can make unsafe decisions hard to challenge, while weak feedback systems hide problems rather than fix them. The key message is that safety depends on leaders actively creating spaces where speaking up is worthwhile, not risky, by listening with curiosity, lowering power barriers, valuing informal conversations, and rewarding honesty over conformity. In diving, real learning starts when people feel they belong, can question decisions, and know their voice will truly be heard.Original blog: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-leadership-creating-the-space-for-others-to-be-heardLinks: One of the studies by ReitzGareth’s MSc research: https://www.youtube.com/watch?v=DRXqeQvRFK0&t=4sLinnea Mills caseBrian Bugge caseTags: - english gareth lock instructors leadership psychological safety top tips

SH248: Top Tips for Diving Instructors: Teamwork
This episode looks at what happens when a dive “team” isn’t really functioning as a team, using a real training story where strong individual skills weren’t enough to prevent things going wrong under stress. The key lesson is that the problem wasn’t technical ability, but poor teamwork: misaligned goals, weak communication, low trust, and a lack of shared awareness. Research shows that what really makes teams perform well is not personality, confidence, or experience, but social intelligence – the ability to read others, notice stress or confusion, ask good questions, and adapt when plans change. These team skills matter just as much as buoyancy, gas planning, or drills, especially in demanding environments like technical diving. The episode explains why teamwork must be taught and practised deliberately, not assumed, and offers practical ideas for instructors and divers: train teamwork on purpose, model good team behaviour, debrief the whole team, pay attention to emotional cues, and redefine success as how well the team worked together under pressure. In short, safe and effective diving depends on strong teams, not just strong individuals.Original blog: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-teamworkLinks: Team Players: How Social Skills Improve Team Performance study by Ben Weidmann and David DemingMore 'Top Tips for Diving Instructors' blogsGuy’s blog about teaching teamwork: https://www.thehumandiver.com/blog/HF_Into_ArchaeologyDEBrIEF model: https://www.thehumandiver.com/debriefTags: - english communication gareth lock instructors teamwork top tips

SH247: At a system level, we don't learn from diving fatalities, and here's why
This episode explains why the diving industry struggles to learn from fatalities and argues that the problem is not one bad decision or one person, but the whole system. Using the death of 18-year-old diver Linnea Mills as an example, it shows how normal people, doing what made sense at the time, can be caught by gaps in training, supervision, equipment, communication, and emergency planning. The focus is on moving beyond neat, blame-based “first stories” and instead telling messier “second stories” that explore context, pressure, trade-offs, and gradual drift away from safety margins. The episode looks at ideas like normalisation of deviance, weak feedback loops, authority gradients, and the gap between what rules say should happen and what really happens on dives. The key message is that safety improves when we change conditions, not just criticise people: by building psychological safety, matching supervision to the real task, checking equipment properly, planning for emergencies that fit the location, learning from near misses, and raising standards above the bare minimum. Learning from tragedy requires courage, honest stories, and system-level change, but it is possible—and it starts before the next dive.Original blog: https://www.thehumandiver.com/blog/we-don-t-learn-from-diving-fatalities-and-here-s-whyLinks: Webinar about Linnea Mills: https://www.youtube.com/watch?v=lu4tc8gtNio&t=3sNo learning focused investigation process in diving: https://www.thehumandiver.com/blog/learning-reviews-in-divingCompliance can give an illusion of safety: https://www.youtube.com/watch?v=VNhmxz2_adcWhat conditions made it harder to do the ‘right’ thing and easier to do the ‘wrong’ thing?Creating the conditions and space for speaking up: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-leadership-creating-the-space-for-others-to-be-heardHaving difficult conversations as an instructor: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-communication-the-difficult-kindTEDS open question acronym: https://www.thehumandiver.com/blog/communications-ask-better-questionsPsychological safety blogs: Blog 1. Blog 2. Blog 3. Blog 4. Blog 5.Debrief model: https://www.thehumandiver.com/debriefDiving Talks video: https://www.youtube.com/watch?v=VNhmxz2_adcChild welfare changes: https://www.collaborative-safety.com/collaborative-safety-reading-packetTags: - english gareth lock safety safety culture system safety

SH246: Top tips for Diving Instructors: Communication (especially the difficult kind)
Many dive instructors are facing a growing challenge: some students believe that paying for a course means they are guaranteed a certification card. This can lead to difficult conversations when an instructor decides a student needs more time to reach a safe and confident level, even if they attended all sessions and tried hard. This episode explores why clear communication is essential, especially before a course begins, so students understand that they are paying for training, not an automatic qualification. It explains the importance of describing why standards exist, using kind and supportive language, staying firm but empathetic, and normalising the idea that people learn at different speeds. By setting expectations early, explaining decisions clearly, and being honest and caring in tough moments, instructors can protect safety, maintain trust, and help students see certification as something earned through readiness, not something bought.Original blog: https://www.thehumandiver.com/blog/top-tips-for-diving-instructors-communication-the-difficult-kindTags: - english communication instructors mike mason

SH245: Asking Why. Telling Stories. Owning Accountability
This episode explores how the diving community responds when something goes badly wrong and why the choice between blame and learning really matters. Drawing on three university research projects, it explains that after serious incidents people look for meaning through justice, learning, and sometimes punishment, and that visible learning can itself be a form of justice. The episode looks at why divers often struggle to share honest stories about near misses and accidents, including fear of judgment, legal worries, and online criticism, and why sharing clear, context-rich stories is essential for real safety improvement. It also explains that accountability is not just about finding fault but about choosing fair, forward-looking ways to improve systems, training, and teamwork. The key message is that diving becomes safer when we replace silence and scapegoating with open storytelling, curiosity, and accountability that focuses on learning and change rather than blame.Original blog: https://www.thehumandiver.com/blog/asking-why-telling-stories-and-owning-accountability-lessons-for-divingLinks: The three theses: Møller (2023), Lock (2024), Parris (2025)Summary of Lock’s thesis: https://www.youtube.com/watch?v=DRXqeQvRFK0&t=3sChanging the language to help learning: https://www.thehumandiver.com/blog/change-your-language-change-the-worldDEBrIEF model: https://www.thehumandiver.com/debriefThe documentaries ‘If Only…’ and ‘Just a Routine Operation’Tags: English, Gareth Lock, Incident Reporting, Just Culture, Psychological Safety

SH244: Top Tips for Beginner Divers: Decision Making
This episode looks at how many decisions can happen during a single dive and why decision-making is often harder underwater, especially for new divers. Using a real-world wreck dive story, it shows how focus on a goal, strong currents, stress, and missed checks can slowly lead to poor outcomes, even when basic skills are sound. The discussion explains how pressure, mental overload, common thinking biases, limited experience, and social influences can affect the choices divers make without them realising it. It also introduces simple, practical tools—like clear dive plans with decision points, pausing to reassess when stressed, regular scanning of key information, and honest post-dive debriefs—to help divers recognise problems earlier and make safer decisions. The key message is that good decisions are a skill that can be learned, and every dive is a chance to improve judgment and dive more safely.Original blog: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-decision-makingTags: English, Beginners, Cognitive Biases, Decision Making, Gareth Lock

SH243: Top Tips for Beginner Divers: Situation Awareness
In this episode, we explore situation awareness, a key skill that helps divers notice what’s happening around them, understand what it means, and anticipate what might happen next. Using a personal story from a first open water dive, we show how beginners often rely on instructors to manage the “big picture” and don’t realise how much awareness is needed until they dive on their own. The episode explains why situation awareness is harder for new divers, introduces the simple three-step model of perception, understanding, and prediction, and shares practical tips to build this skill from the very start, such as good dive briefings, clear communication, staying curious, managing stress, and learning from debriefs. The key message is that situation awareness is a skill anyone can develop, and improving it makes diving safer, calmer, and more enjoyable.Original blog: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-situation-awarenessLinks: Blog about dive briefings: https://www.thehumandiver.com/blog/Why%20are%20dive%20briefings%20important%3F%20How%20to%20deliver%20them%20effectivelyBlog about debriefing: https://www.thehumandiver.com/blog/debriefing-a-challenging-dive-a-real-life-experienceBlog about communication: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-communicationTags: English, Beginners, Mike Mason, Situation Awareness, Situational Awareness

SH242: Top Tips for Beginner Divers: Psychological Safety & Just Culture
In this episode, we follow Paul, a diver who joins an unfamiliar group and stays silent when he feels unsure, leading to stress, separation from the team, and a risky situation underwater. His story shows how being part of a group doesn’t automatically mean being part of a team, especially when people don’t feel comfortable asking questions or speaking up. We explore the ideas of psychological safety and just culture, and why they matter in diving, so that everyone can raise concerns, admit mistakes, and learn without fear of blame or embarrassment. The episode also shares practical ways divers can support each other, encourage open communication, and challenge unsafe behaviour, helping teams become safer, stronger, and better together.Original blog: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-psychological-safety-just-cultureLinks: Blog about Performance Influencing Factors: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-performance-influencing-factorsTags: English, Beginners, Just Culture, Pedro Paulo Cunha, Psychological Safety, Teamwork

SH241: Top Tips for Beginner Divers: Performance Influencing Factors
This episode looks at Ellie’s first overseas dive trip, where she discovered that being “ready” on paper doesn’t always mean performing well in real life. Even though she knew her skills, a rushed boat, unexpected changes, stress, and small mistakes left her overwhelmed and unsure underwater. We use her experience to explore why divers don’t always act the way they intend, using the WITH/TWIN model to explain how the environment, individual limits, task load, and human nature all shape performance. You’ll hear practical tools for managing stress, spotting error traps, asking better pre-dive questions, and debriefing the human side of a dive. The message is simple: safe diving isn’t just about technical skills — it’s about understanding what affects your performance so you can learn, adapt, and be better than yesterday.Original blog: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-performance-influencing-factorsLinks: HALT: https://www.thehumandiver.com/blog/stress-a-challenge-we-all-facePACE model: https://www.thehumandiver.com/blog/navigating-the-authority-gradient-pt2SBAR model: https://www.ihi.org/library/tools/sbar-tool-situation-background-assessment-recommendationDebrief model: https://www.thehumandiver.com/debriefTags: English, Beginners, Gareth Lock, Performance Influencing Factors

SH240: Top Tips for Beginner Divers Leadership and Followership
This episode explores what happened when an inexperienced diver, John, assumed he was “just meant to follow” his far more experienced buddy, Shona- and how a simple sea dive turned stressful when expectations weren’t shared. Their miscommunication shows that good teamwork in diving isn’t automatic: leaders need to notice when teammates are struggling, and followers need to speak up, ask questions, and stay involved in the plan. We look at how beginners can build both leadership and followership from day one through curiosity, clear expectations, simple pre-dive questions, and short debriefs. The story highlights that safe, enjoyable dives come from shared mental models, mutual accountability, and the courage to communicate- no matter how new you are.Original blog: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-leadership-and-followershipLinks: Debrief model: https://www.thehumandiver.com/debriefTop Tips for Beginner Divers- Teamwork: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-teamworkDive briefings: https://www.thehumandiver.com/blog/Why%20are%20dive%20briefings%20important%3F%20How%20to%20deliver%20them%20effectivelyPsychological safety: https://www.thehumandiver.com/blog/HFforD-part-10-psychological-safetyTags: English, Beginners, Communications, Followership, Gareth Lock, Leadership, Teamwork

SH239: Top Tips for Beginner Divers: Teamwork
In this episode, we look at how two new divers learned the hard way that being a true buddy team takes more than just diving side by side. A simple dive on a house reef became stressful when assumptions replaced communication, and neither diver had agreed on roles, pace, or what to do if something went wrong. Their experience shows that teamwork doesn’t happen automatically—it’s built through clear plans, shared expectations, and honest conversations before and after the dive. We explore how new divers can avoid “assumed coordination,” develop a shared mental model, and grow stronger as a team using practical tools like pre-dive role discussions, simple communication habits, quick debriefs, and psychological safety. Effective teamwork helps divers stay connected, learn together, and enjoy safer, more relaxed dives. Original blog: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-teamwork Links: Debrief model: https://www.thehumandiver.com/blog/debriefing Building psychological safety: https://www.thehumandiver.com/blog/the-challenge-of-psychological-safety Tags: English, Beginners, Brief, Debrief, Gareth Lock, Teamwork

SH238: Top tips for Beginner Divers: Communications
In this episode, we look at how a simple miscommunication during a fun dive turned into confusion, and why clear planning and shared understanding are essential for safe and enjoyable diving. Because you can’t talk underwater, communication has to start at the surface, and most problems come from assumptions, unclear plans, or people being too nervous to speak up. We break down practical tools to avoid this—like agreeing on the dive plan, using shared hand signals, confirming understanding, carrying a slate, and doing short debriefs after each dive. Good communication builds confidence, strengthens teamwork, and prevents small misunderstandings from turning into big issues. Original blog: https://www.thehumandiver.com/blog/top-tips-for-beginner-divers-communication Links: Shared understanding: https://www.thehumandiver.com/blog/lost-in-translation Blog about psychological safety: https://www.thehumandiver.com/blog/the-challenge-of-psychological-safety Ask questions: https://www.thehumandiver.com/blog/communications-ask-better-questions Tags: English, Briefing, Communication, Communications, Mike Mason, Teamwork

SH237: Decision Making: Normalisation of Deviance in Rebreather Cave Diving
In this episode, we explore how easy it is for divers to drift into unsafe habits when risky behaviour seems to have no consequences, especially in small or high-performing cave and technical diving teams. A real example from a cave rebreather class shows how a simple shortcut- only a few metres and seemingly low-risk- could have broken a key rule of always maintaining a continuous guideline. Even when a team is skilled and conditions look perfect, small deviations can become normalised and lead to bigger risks later. We talk about why psychological safety, honest communication, and clear team standards are essential for spotting drift, challenging unsafe ideas, and learning from each other. Original blog: https://www.thehumandiver.com/blog/top-tips-blog-normalisation-of-deviance-in-rebreather-cave-diving Links: Normalisation of deviance: https://www.thehumandiver.com/blog/normalisation-of-deviance-not-about-rule-breaking Psychological safety: https://www.thehumandiver.com/blog/what-we-get-wrong-about-psychological-safety-in-diving Tags: English, Cave Diving, CCR, Decision Making, Lanny Vogel, Normalisation of Deviance, Teamwork

SH236: Reframing The Dirty Dozen - Part 4
In this episode, we finish exploring the “Dirty Dozen” human factors that contribute to mistakes in diving by looking at fatigue, lack of assertiveness and norms. These factors influence how divers think and behave, and they can increase risk if they aren’t recognised and managed. Fatigue can reduce focus and reaction time, lack of assertiveness can stop people from speaking up when something feels wrong, and unsafe norms can develop when teams skip important steps simply because “nothing went wrong last time.” We discuss how to address these issues through tools like HALT and PACE, building psychological safety, supporting each other as teammates, and challenging negative habits within dive communities. The goal is to create an environment where divers can speak up, look out for each other and make safer decisions together. Original blog: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-4 Links: Part One: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-1 Part Two: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-2 Part Three: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-3 Error Producing Conditions: https://www.thehumandiver.com/blog/hf-for-dummies-part-9-error-producing-conditions Building psychological safety: https://www.thehumandiver.com/blog/team-building-psych-safety-1 PACE tool: https://www.thehumandiver.com/blog/navigating-the-authority-gradient-pt2 Negative norms need to be recognised: https://www.thehumandiver.com/blog/what-are-we-pretending-not-to-know Normalisation of drift vs pushing boundaries: https://www.thehumandiver.com/blog/drift-vs-advancement-how-do-we-push-limits-safely Tags: English, Fatigue, Human Error, Jenny Lord, Performance Shaping Factors

SH235: Reframing The Dirty Dozen - Part 3
In this episode, we continue exploring the “Dirty Dozen,” a set of human factors that can lead to mistakes in diving, by looking at pressure, lack of awareness, and lack of knowledge. These factors affect divers of all levels because they shape how we think, act, and make decisions underwater. Pressure—whether from time, money, or other people—can push divers into taking risks or rushing, while lack of awareness can cause them to miss important changes in their surroundings. Lack of knowledge, including not knowing what you don’t know, can lead to poor decisions or unsafe actions, especially in new environments or with unfamiliar equipment. We also discuss practical ways to manage these issues, such as improving skills so tasks become automatic, sharing responsibilities within the team, building a supportive culture, asking open questions, and staying curious about the “why” behind procedures. Original blog: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-3 Links: Part One: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-1 Part Two: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-2 Part Four: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-4 Tags: English, Communication, Fatigue, Jenny Lord, Performance Shaping Factors, Situation Awareness, Stress

SH234: Reframing The Dirty Dozen - Part 2
In Part 2 of this blog, we delve into three more of the "Dirty Dozen" human factors—stress, complacency, and lack of teamwork—and explore their impact on diver performance and safety. Stress, whether acute or chronic, can reduce awareness and decision-making ability, while complacency often arises in routine tasks, lowering vigilance. A lack of teamwork, meanwhile, undermines coordination and increases risks during emergencies. Practical countermeasures like using checklists, fostering psychological safety, and setting clear team goals can help mitigate these issues, creating safer and more effective dive environments. Original blog: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-2 Links: HALT Model: https://www.thehumandiver.com/blog/stress-a-challenge-we-all-face Becoming a team: https://www.thehumandiver.com/blog/practical-application-of-teamwork-in-diver-training Building Psychological Safety blog series: https://www.thehumandiver.com/blog/team-building-psych-safety-1 UNITED-C: https://www.thehumandiver.com/blog/Why%20are%20dive%20briefings%20important%3F%20How%20to%20deliver%20them%20effectively Part 1: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-1 Part 3: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-3 Part 4: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-4 Tags: English, Gareth Lock, Human Error, Human Factors, Jenny Lord, Teamwork

SH233: Reframing The Dirty Dozen - Part 1
This week’s episode explores the interplay between human factors and system design in diving safety, using the “Dirty Dozen” as a framework to highlight key risks like poor communication, distraction, and lack of resources. While this list simplifies complex issues, it underscores how systemic challenges and individual behaviors intersect to create safety risks. The episode dives into practical countermeasures, emphasizing the need for teamwork, thorough preparation, and robust support systems to mitigate errors. By unpacking the context behind the Dirty Dozen, we aim to help divers and teams enhance safety, improve operations, and foster a culture of accountability and resilience. Original blog: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-1 Links: LinkedIn Post from Gareth Lock: https://www.linkedin.com/posts/garethlock_mca-dirty-dozen-graphic-activity-7328740642400931840-tzS4/?utm_source=share&utm_medium=member_ios&rcm=ACoAAAELqPcBwf1_VKIPpplosn5XZ02d6xlOzRs HFiD Applied Skills classes: https://www.thehumandiver.com/hfid-training-2025 Our brains process words faster than we can transmit or receive them Checklists blog: https://www.thehumandiver.com/blog/designing-checklists-that-work-slowing-down-to-get-it-right Normalisation of Deviance blog: https://www.thehumandiver.com/blog/normalisation-of-deviance-not-about-rule-breaking Part 2: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-2 Part 3: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-3 Part 4: https://www.thehumandiver.com/blog/reframing-the-dirty-dozen-part-4 Tags: English, Communication, Gareth Lock, Human Error, Human Factors, Jenny Lord

SH232: Instructor Toxicity: Why one bad apple really does spoil the bunch
This blog by Pedro Paulo Cunha explores the critical role of leadership in dive safety, highlighting how a toxic leader at a dive resort created a culture of fear, harassment, and stress that compromised both staff well-being and guest safety. Through the story of an experienced instructor facing verbal abuse and misconduct, the piece underscores the importance of psychological safety, just culture, and accountability in high-risk environments. It reveals how poor leadership eroded team confidence, increased errors, and damaged the operation’s reputation, offering valuable lessons for divers and managers alike. Leadership isn’t about rank but about fostering trust, communication, and resilience—qualities essential for safer and more effective dive operations. Original blog: https://www.thehumandiver.com/blog/instructor-toxicity-why-one-bad-apple-spoils-the-bunch Tags: English, Just Culture, Leadership, Pedro Paulo Cunha, Psychological Safety, Teamwork

SH231: What do you mean, the damn box is missing again?
Andrzej Gornicki reflects on the challenges of teamwork and organisation in diving operations, sharing lessons from his experience running a dive centre. Through real-life stories, he highlights how logistical oversights and errors—like forgotten equipment or missing supplies—can be mitigated with clear protocols and checklists. However, simply having checklists isn’t enough; they need to be embraced by the team. By involving staff in creating their own task-specific checklists and placing them strategically, Andrzej fostered accountability and improved efficiency. This episode dives into the balance between organisation, teamwork, and experience, showing how small changes can make big differences in safety and performance. Original blog: https://www.thehumandiver.com/blog/what-do-you-mean-the-damn-box-is-missing-again Links: Introducing checklists in diving: https://www.thehumandiver.com/blog/risk-management-in-diving Amazon link ‘The Checklist Manifesto: How to Get Things Right’ Tags: English, Andrzej Górnicki, Checklists, Leadership, Teamwork

SH230: What We Get Wrong About Psychological Safety in Diving
Psychological safety is more than a buzzword—it's a critical team skill in high-risk environments like diving. Often misunderstood, it's not about being nice or avoiding discomfort, but about fostering an environment where team members feel safe to speak up, question, and learn without fear of judgment. Through real-life examples, including a gas switch error during a dive, this episode explores the transformative power of psychological safety in improving communication, accountability, and team performance. Dive into how candid conversations, challenging feedback, and a culture of learning can make dive teams safer and stronger. Original blog: https://www.thehumandiver.com/blog/what-we-get-wrong-about-psychological-safety-in-diving Links: If Ony… documentary: https://www.thehumandiver.com/ifonly YouTube presentation on the Linnea Mills Blogs about PS from the Human Diver Outcomes are a function of technical skills, context, skill/luck, and non-technical skills Youtube video This article was written based on an HBR article by Professor Amy Edmondson & Michaela Kerrissey, "What People Get Wrong About Psychological Safety" (Harvard Business Review, May–June 2025) Tags: English, Gareth Lock, Leadership, Psychological Safety, Teamwork

SH229: Debriefing a Challenging Dive- a real-life experience
Join us as we dive into a fascinating debrief from a Human Factors in Diving liveaboard trip, where a challenging dive sparked discussions on team communication, decision-making, and safety. A sandy slope, strong currents, and mixed team responses led to valuable insights during the post-dive debrief, transforming frustrations into learning moments. With psychological safety at the core, participants improved their teamwork, communication, and situational awareness. Original blog: https://www.thehumandiver.com/blog/debriefing-a-challenging-dive-a-real-life-experience Links: Blog about the liveaboard: https://www.thehumandiver.com/blog/the-first-human-factors-in-diving-liveaboard DEBrIEF model: https://www.thehumandiver.com/debrief Tags: English, Debrief, Jenny Lord

SH228: Designing Checklists that work. Slowing down to get it right.
Mike Mason explores how effective decision-making in diving depends on both intuitive (System 1) and analytical (System 2) thinking, highlighting the crucial role of checklists in bridging the gap between these systems. Checklists serve as prompts to prevent errors caused by cognitive shortcuts, ensuring safety-critical steps are not missed. Effective checklists should be simple, logical, and standardised, encouraging team coordination through techniques like point-touch-verbalise and peer checks. However, their value depends on proper integration into workflows and a culture that sees them as tools for managing human variability, not mere box-ticking. When used correctly, checklists enhance safety, accountability, and decision-making in high-risk environments. Original blog: https://www.thehumandiver.com/blog/designing-checklists-that-work-slowing-down-to-get-it-right Tags: English, Checklists, Decision Making, Decision-Making, Mike Mason
SH227: Navigating Online Narratives and Learning from Feedback in Diving
In this episode of The Human Diver, Mike Mason and I dive into the complexities of online storytelling, the double-edged nature of sharing experiences, and the power of constructive debriefing. We explore how narratives can both create learning opportunities and, at times, lead to misinterpretation, judgment, or defensive responses. You will discover how high-risk industries like aviation use culture, structured debriefs, and role-based feedback to focus on behaviours rather than individuals. We discuss the importance of capacity, mental models, and situational awareness, and how these principles can translate into diving and online education. Key Takeaways: -Focusing on behaviours and actions, not people, fosters learning and reduces defensiveness. -Online narratives can easily be derailed, so approach feedback with curiosity and humility. -Capacity and situational awareness are critical in high-pressure environments and translate directly into diving. -Constructive dialogue requires patience, perspective, and sometimes the use of tools like AI to frame responses effectively. -Multi-perspective storytelling encourages empathy and a just culture, reducing judgment and promoting better understanding. HF in Diving Conference 2026 www.hf-in-diving-conference.com The blog by Betari Box https://www.thehumandiver.com/blog/my-attitude-impacts-your-behaviour

SH226: 'They Lost Situation Awareness'
The phrase "loss of situation awareness" is often misused as a simplistic explanation for diving incidents, focusing on blame rather than understanding the context and contributing factors. Situation awareness involves perceiving the environment, comprehending its significance, and projecting future outcomes to make informed decisions. It can be compromised by factors like fixation, poor communication, or inadequate preparation. To improve situation awareness, divers should practice key skills on land, conduct thorough dive briefings, and engage in reflective debriefings to identify lessons learned. By moving beyond oversimplified explanations and fostering curiosity, divers can enhance safety and teamwork underwater. Original blog: https://www.thehumandiver.com/blog/they-lost-situation-awareness Links: UNITED-C model: https://www.thehumandiver.com/blog/Why%20are%20dive%20briefings%20important%3F%20How%20to%20deliver%20them%20effectively Further reading: Situation Awareness and Mental Models Selective Attention Exists! 5 Tips to Increase Situational Awareness in Diving Unleashing Your Sixth Sense: Building capacity and directing attention Running out of gas- Why does this happen and how can we prevent it? How do I improve my Situation Awareness? You can't pay MORE attention: the myth of 'loss of situation awareness' Tags: English, Decision Making, Hindsight Bias, Incident Analysis, John Strobridge, Situation Awareness, Situational Awareness

SH225: The Challenge of Psychological Safety
Psychological safety is essential for building trust and fostering open communication in diving teams, yet creating it can be a challenge in high-pressure environments like open-water certification weekends. Helene Pellerine explores how leaders, particularly instructors, play a crucial role in setting the tone for a safe and supportive atmosphere where divers feel seen, heard, and free to share concerns or mistakes. By modeling openness, responding non-judgmentally to questions, and encouraging reflection, instructors can instill these values in students, who can then carry them into future diving experiences. While psychological safety can be nurtured in small moments, it requires ongoing effort to sustain and must be prioritized for safe and enjoyable dives. Original blog: https://www.thehumandiver.com/blog/the-challenge-of-psychological-safety Links: Building a Team (Stages 1-4) - Part 1 of 4 Building a Short-Term Team HF in Diving for Dummies: Psychological Safety Tags: English, Helene Pellerin, Leadership, Psychological Safety

SH224: CCR Diver Goes Hypoxic on Surface – What Causal Reasoning Taught Me About Learning from Events
In this episode, we examine a near-miss incident involving a CCR diver who narrowly avoided a hypoxic event during a liveaboard dive. Using this real-life scenario, we explore the importance of understanding human factors and causal reasoning in diving, focusing on how fatigue, stress, environmental distractions, and system design can shape performance and decision-making. We discuss the dangers of hindsight bias, the need to learn from "work-as-done" rather than idealized procedures, and how moving beyond blame helps identify systemic issues to improve safety and resilience. Tune in to discover how these lessons can help you dive safer and smarter. Original blog: https://www.thehumandiver.com/blog/ccr-diver-goes-hypoxic-on-the-surface Links: “If Only…” documentary: https://www.thehumandiver.com/ifonly HFiD: Essentials class: https://www.thehumandiver.com/essentials-2025 HFiD: Masterclass: https://www.thehumandiver.com/masterclass-2025 More about the WITH model: https://www.thehumandiver.com/blog/don-t-just-focus-on-the-errors Dirty Dozen Pre-Splash Checklist: https://thedirtydozenexpeditions.com/s/THD_DD-Splash-Checklist-40.pdf Work as done vs work as imagined: https://youtu.be/vtgIwHrUWVQ?si=nKE--HgZPzMaJV7C Diving Talks; Heroes and Villains in Diving: https://youtu.be/gXUhFLK2j3M Video about the Linnea Mills case: https://youtu.be/3b1Mm8zXUow Sign up for LFUO courses here: https://www.thehumandiver.com/lfuo Tags: English, CCR, Gareth Lock, Incident Analysis, Just Culture

SH223: The Effect of your Environment on your Decision Making: Performance Shaping Factors in Diving
In this episode, we dive into the impact of human factors on decision-making in diving, focusing on how environmental elements like fatigue and cold temperatures can shape performance. We explore how jet lag from travel affects cognitive ability and the strategies to mitigate its effects, as well as how cold water impacts dexterity, buoyancy, and mental processing. With insights into the physiological and mental challenges these conditions create, we discuss practical steps to reduce their impact and emphasize the importance of awareness in making better, safer decisions underwater. Original blog: https://www.thehumandiver.com/blog/the-effect-of-your-environment-on-your-decision-making-performance-shaping-factors-in-diving Links: Diver performance and the effects of cold: https://journals.sagepub.com/doi/10.1177/001872086801000501 Tags: English, Guy Shockey, Performance Shaping Factors

SH222: You can’t risk assess a hazard you don’t know about: DeltaP
In this episode, we explore the critical role of understanding hazards in diving and the importance of effective risk management. From the everyday threat of drowning to the more abstract risks like decompression sickness, we discuss how divers rely on equipment, training, and planning to mitigate dangers. The conversation highlights overlooked hazards like differential pressure (DeltaP), which can be deadly when misunderstood, as illustrated by tragic real-world examples. We also examine the psychology of risk normalization, emphasizing that ignorance of hazards can lead to complacency and tragedy. By raising awareness and promoting informed decision-making, this episode underscores the necessity of knowledge, preparation, and humility in diving safety. Original blog: https://www.thehumandiver.com/blog/you-can-t-risk-assess-a-hazard-you-don-t-know-about-deltap Links: Risk or Uncertainty blog: https://www.thehumandiver.com/blog/risk-or-uncertainty Ignaz Semmelweis: https://en.wikipedia.org/wiki/Ignaz_Semmelweis Video of a toy diver experiencing Delta P: https://youtu.be/uI0WOdX7cfU?t=350 Video of diver clearing lock gate: https://www.youtube.com/watch?v=MWGFEZ1tpsg Incompetent and Unaware presentation: https://youtu.be/pGBYj1BNhvI?si=fioKreIdIS_5nX1F Follow up video to lock gate clearance: https://youtu.be/nKp8duCNvyQ?si=-8jAyHQVGWTP8Ov7 Normalisation of risk blog: https://www.thehumandiver.com/blog/normalisation-of-deviance-not-about-rule-breaking Differential pressure hazards in diving - Diving Information Sheet No. 13Delta P ADCI Checklist Tags: English, Decision-Making, Gareth Lock, Risk, Risk Management

SH221: The First Human Factors in Diving Liveaboard- Living our values
In this episode, we explore how a liveaboard trip in Indonesia integrated Human Factors training to transform the diving experience. Jenny Lord from The Human Diver, Brent Webb from Scuba Adventures in Texas and Mark from Master Liveaboards collaborated to create a unique environment focused on psychological safety, teamwork, and debriefing. Over a week, 19 divers, with varying levels of Human Factors training, participated in engaging talks on topics like decision-making, situation awareness, and leadership, alongside dive debriefs that fostered shared understanding and growth. The trip highlighted the power of open communication, self-reflection, and learning from mistakes, leaving participants inspired to bring these skills to their own diving practices and beyond. Original blog: https://www.thehumandiver.com/blog/the-first-human-factors-in-diving-liveaboard Tags: English, Communication, Debrief, Jenny Lord, Learning, Psychological Safety

SH220: I thought: "WTF did you just say?" I actually said: ....nothing. How to say when it’s not okay
Speaking up when something feels off—whether on the dive boat, in a briefing, or underwater—is key to building a safe and inclusive dive culture. In this episode, we explore how small interventions, from a simple pause to a well-placed question, can shift group dynamics and reinforce psychological safety. Using real-world diving scenarios, research-backed strategies, and insights from human factors, we discuss how to challenge problematic comments without escalating conflict. Tune in to learn how small moments can shape dive team culture and why speaking up, even subtly, can make a big difference. Original blog: https://www.thehumandiver.com/blog/wtf-did-you-just-say-i-said-nothing Links: Reel from Kenny Dyal and Sweetwater Scuba: https://www.facebook.com/reel/1385836736105494 Blog from Nic Emery: https://www.thehumandiver.com/blog/what-are-we-pretending-not-to-know Psychological safety blogs from THD: https://www.thehumandiver.com/blog?tag=psychological+safety “How to say when it’s not ok” paper: https://www.lboro.ac.uk/media/media/campaigns/iwd/how-to-say-when-its-not-okay.pdf THD wetnotes: https://the-human-diver.myshopify.com/collections/frontpage/products/thd-wetnotes-divers-notebook Asch conformity experiments: https://www.youtube.com/watch?v=tEhABrJ4T2Y Tags: English, Communications, Gareth Lock, Leadership, Psychological Safety, Teamwork

SH219: Why are dive briefings important? How to deliver them effectively
Effective dive briefings are key to safe and successful dives, yet many divers overlook their importance. In this episode, we explore how structured briefings help build a shared mental model, reducing misunderstandings and improving team coordination. Using the UNITED-C framework—covering goals, roles, risks, contingencies, and more—we break down how to deliver clear, effective dive briefings that set your team up for success. Tune in to learn how small changes in briefing style can enhance safety, teamwork, and overall dive experience. Original blog: https://www.thehumandiver.com/blog/Why%20are%20dive%20briefings%20important%3F%20How%20to%20deliver%20them%20effectively Links: Get The Human Diver wetnotes here: https://the-human-diver.myshopify.com/collections/frontpage/products/thd-wetnotes-divers-notebook Tags: English, Brief, Mike Mason, Team, Teamwork

SH218: Being Understood, not just Transmitting
Show Notes Summary: In this episode, we dive into the challenges of effective communication, especially in multicultural and high-stakes environments like diving. Using a real-life example from a Human Factors in Diving class, we discuss how cultural misunderstandings and non-verbal cues can lead to confusion and unintended consequences. We explore the importance of tailoring messages to your audience, breaking communication into manageable chunks, and using techniques like pauses, closed-loop communication, and clear written formatting to ensure understanding. Whether on land or underwater, making your message "land well" is key to building shared understanding and effective teamwork. Original blog: https://www.thehumandiver.com/blog/being-understood-not-just-transmitting Links: Another blog about Situation Awareness: https://www.thehumandiver.com/blog/unleashing-your-sixth-sense Tags: English, Communication, Communications, Debrief, Jenny Lord, Situation Awareness, Team

SH217: Normalization of Deviance (Risk): How Socially Accepted Drift Can Impact Your Diving
Show Notes Summary: In this episode, we explore the concept of normalization of deviance and how it applies to diving. Inspired by a Divemaster's comment about surfacing gas reserves, we discuss how divers can unknowingly drift from safety standards over time, often influenced by social norms or perceived authority. Normalization of deviance, coined by Diane Vaughan, describes how repeated deviations from acceptable standards become normalized when no immediate consequences occur. We contrast this with constructive deviation—deliberate, researched changes to improve safety—and share practical steps to guard against normalization of deviance in diving: establish clear Standard Operating Procedures (SOPs), conduct thorough pre-dive briefs, and hold regular debriefs. Building a culture of psychological safety is essential for divers to feel empowered to question and challenge unsafe practices. Original blog: https://www.thehumandiver.com/blog/normalization-of-deviance-risk-how-socially-accepted-drift-can-impact-your-diving Links: NOD isn’t about rule breaking blog: https://www.thehumandiver.com/blog/normalisation-of-deviance-not-about-rule-breaking Debrief model” https://www.thehumandiver.com/debrief Tags: English, Decision-Making, John Strobridge, Normalisation of Deviance, Normalization of Deviance, Risk

SH216: Diving Deep into Diving Safety: The death of Linnea Mills through a lens of HF and System Safety
Diving is often seen as a safe and relaxing sport, but true safety goes beyond avoiding accidents—it requires building resilience and learning from mistakes. In this episode, we explore how incidents often stem from systemic pressures and "practical drift," not just individual errors. Through real-world examples from diving and other high-risk industries, we highlight the importance of open debriefs, a just culture, and robust training to prepare divers for real-world challenges. By embracing transparency and focusing on system-level improvements, we can create a safer, more adaptive diving community that prioritizes learning and continuous improvement. Original blog: https://www.thehumandiver.com/blog/linnea-mills-death-hf-systems-lens Links: “Bad Apples”: https://www.thehumandiver.com/blog/from_blaming_to_learning Just a Routine Operation video: https://www.youtube.com/watch?v=JzlvgtPIof4 Court submission for Linnea Mills death: https://www.scribd.com/document/555406095/Mills-v-Gull-Dive-Center-PADI-2nd-Amended-Complaint History as a cause: https://www.montana.edu/rmaher/engr125/CAIB-History%20as%20a%20cause.pdf Restorative Just Culture checklist: https://safetydifferently.com/restorative-just-culture-checklist/ Laura Walton’s Fit to Dive: https://www.fittodive.org/ Diving incidents often remain hidden: https://www.youtube.com/watch?v=DRXqeQvRFK0 Sidney Dekker’s tunnel: https://www.thehumandiver.com/blog/its-obvious-why-it-happened Research about sharing stories in diving: https://www.youtube.com/watch?v=DRXqeQvRFK0 Blogs on THD about psychological safety: https://www.thehumandiver.com/blog?tag=psychological+safety Blogs on THD about why context matters: https://www.thehumandiver.com/blog/search?q=context+matters Asking questions about local rationality: https://www.thehumandiver.com/blog/learning-reviews-in-diving Tags: English, Gareth Lock, Healthcare, Incident Analysis, Just Culture, Normalisation of Deviance, Psychological Safety

SH215: Situation Awareness and Mental Models: Making it easier to the do the right thing
In this episode, we explore why situational awareness (SA) is the most critical skill for divers, even more so than technical abilities like buoyancy control or propulsion. SA isn’t just about noticing and processing information—it’s about projecting it into the future to anticipate outcomes. Through real-world examples, we highlight how building mental models—scripts based on experience and “what if” thinking—helps divers make quicker, better decisions in complex scenarios. We also discuss the vital role of structured debriefs in turning experiences into actionable insights, ultimately creating divers who can handle challenges with confidence and skill. Original blog: https://www.thehumandiver.com/blog/situation-awareness-and-mental-models-making-it-easier-to-the-do-the-right-thing Links: Further reading from The Human Diver blog: Selective Attention Exists! 5 Tips to Increase Situational Awareness in Diving Unleashing Your Sixth Sense: Building capacity and directing attention Running out of gas- Why does this happen and how can we prevent it? How do I improve my Situation Awareness? You can't pay MORE attention: the myth of 'loss of situation awareness' Tags: English, Debrief, Guy Shockey, Situation Awareness

SH214: What if Just Culture and Psychological Safety is not enough?
In this episode, we explore the challenges and lessons from diving in the Baltic Sea, where high-pressure conditions tested both skill and decision-making. We delve into the concepts of just culture and psychological safety, emphasizing their importance in fostering open communication, learning from mistakes, and creating safer systems. Drawing parallels to regulated industries like aviation, we discuss how divers can benefit from sharing experiences without fear of judgment and how understanding the "why" behind errors leads to meaningful improvements. Through real-world examples, we highlight the value of trust, reflection, and teamwork in making diving safer and more enjoyable for everyone. Original blog: https://www.thehumandiver.com/blog/what-if-just-culture-and-psychological-safety-is-not-enough Links: Discussing dives when things go wrong: https://www.thehumandiver.com/blog/why-is-it-so-hard-to-talk-about-failure Sensitive System Syndrome: https://pubmed.ncbi.nlm.nih.gov/11700375/ Tags: English, Andrzej Górnicki, Just Culture, Psychological Safety

SH213: The Diving Professional: Leadership is not Optional
In this episode, we explore the critical role of leadership in diving, focusing on the responsibilities dive professionals take on as role models. From following standard operating procedures to fostering psychological safety, we discuss how every action, intentional or not, shapes the behavior of students and less experienced divers. We emphasize the importance of admitting mistakes to build trust and create a learning environment where open dialogue thrives. Additionally, we highlight the value of continued education to stay empathetic and relatable as instructors. Ultimately, great dive leadership extends beyond technical skills, shaping safer and more confident divers. Original blog: https://www.thehumandiver.com/blog/the-diving-professional-leadership-is-not-optional Links: Blogs about Leadership: https://www.thehumandiver.com/blog?tag=leadership Tags: English, Guy Shockey, Leadership, Psychological Safety

SH212: Stress - A challenge we all face
The holiday season often highlights how stress can strain relationships and impact decision-making, both in everyday life and high-stakes activities like scuba diving. Stress narrows our focus, making it easy to miss critical information or react impulsively. Using tools like Viktor Frankl's concept of the space between stimulus and response, or the mantra "Stop, Think, Breathe, Act," we can pause and respond thoughtfully under pressure. Real-life diving scenarios—like an instructor managing a student emergency, a diver dealing with damaged gear, or a Dive Master handling group separation—illustrate how stress can shape outcomes. By identifying stressors using the HALT method (Hungry, Angry, Lonely, Tired) and reflecting on events with curiosity rather than judgment, we can learn, grow, and make better decisions, both underwater and on land. Original blog: https://www.thehumandiver.com/blog/stress-a-challenge-we-all-face Tags: English, Mike Mason, Performance Shaping Factors, Stress

SH211: Teams. Buddies. The Difference.
In this episode, we dive into what makes an effective team, both above and below the surface. Using insights from a dive centre in Egypt, we explore how teamwork goes beyond buddy pairs, emphasizing shared goals, mutual accountability, and trust. We discuss why planning, adaptability, and understanding each other's roles are key to working interdependently, especially in dynamic environments like diving. Whether you're guiding, learning, or just enjoying the dive, every diver is part of the team. Join us as we reflect on how small changes can strengthen teamwork and improve safety and enjoyment for everyone. How does your team measure up? Original blog: https://www.thehumandiver.com/blog/teams-buddies-the-difference Tags: English, Jenny Lord, Team, Teamwork, Trust

SH210: Communications - Ask better questions
In this episode, we explore how asking the right questions can transform communication, whether during a dive briefing or a post-dive debrief. We discuss the difference between closed questions, which provide quick answers, and open questions, which encourage deeper understanding and learning. Using techniques like TEDS (Tell, Explain, Describe, Show), we can foster better communication, ensure alignment within the team, and create an environment where everyone feels safe to speak up. We also cover how to frame debrief questions to focus on events rather than individuals, encouraging growth and collaboration. Effective communication is all about how you ask, not just what you ask. Original blog: https://www.thehumandiver.com/blog/communications-ask-better-questions Tags: English, Brief, Communication, Communications, Debrief, Mike Mason

SH209: You're biased, I'm biased, We are all biased!
In this episode, we explore how cognitive biases like hindsight bias, severity bias, outcome bias, and confirmation bias impact our ability to learn from accidents and incidents, both in diving and beyond. Using recent Red Sea liveaboard tragedies as a backdrop, we discuss why some events seem “obvious” only in hindsight, how severe outcomes lead to harsher judgments, and the danger of stopping investigations once a single cause is found. By understanding how biases shape our reactions, we can shift from judgment to learning, asking better questions and uncovering the deeper factors behind decisions and actions. Original blog: https://www.thehumandiver.com/blog/we-are-all-biased Links: BBC articles: https://www.bbc.com/news/articles/cp3z0k72yw3o https://www.bbc.com/news/articles/c87dxx41lvvo Sea story sinking news report (in German): https://taucher.net/diveinside-safariboot_sea_story_im_roten_meer_gesunken-kaz9391 List of Red Sea dive boat sinkings: https://matthiasmunz.de/Sunken_Diving_Safari_Boats_Egypt/ Tags: English, Cognitive Biases, Decision Making, Decision-Making, Gareth Lock, Hindsight Bias, Jenny Lord

SH208: The Lost Fin: A Lesson in Situation Awareness
In this episode, we dive into the story of a diver’s lost fin to explore the challenges of decision-making, task fixation, and situation awareness underwater. Through the lens of a training dive gone awry, we uncover how both students and instructors can fall into cognitive traps, focusing narrowly on immediate tasks while losing sight of broader risks. Highlighting the importance of structured debriefing, reflective discussions, and the DEBrIEF model, we discuss how understanding "how it made sense" in the moment can lead to better mental models and a culture of learning in diving. This tale is a reminder that diving isn’t just about technical skills—it’s about building awareness, fostering teamwork, and learning from every experience. Original blog: https://www.thehumandiver.com/blog/the-lost-fin-a-lesson-in-situation-awarness Tags: English, Andrzej Górnicki, Debrief, Decision-Making, Hindsight Bias, Situation Awareness

SH207: Change your Language. Change the World
This podcast dives into the analysis of a cave diving fatality at Cenote Nariz in Mexico, based on a detailed report by the Creer Line and Safety Committee. The incident highlights critical lessons for divers in all environments, emphasizing the importance of understanding human factors, decision-making, and context in adverse events. While the exact cause of the diver's seizure remains uncertain, likely contributors include hypercapnia or hyperoxia, exacerbated by equipment and procedural factors. Broader lessons focus on fostering safety cultures, avoiding the normalization of risk, maintaining equipment rigor, and embracing systems that encourage learning without blame. Join us to explore how these insights can improve safety and awareness across diving disciplines. Original blog: https://www.thehumandiver.com/blog/change-your-language-change-the-world Links: Podcast ‘Hidden Brain’- are our memories real?: https://hiddenbrain.org/podcast/are-your-memories-real/ Blog about Agency: https://indepthmag.com/the-role-of-agency-when-discussing-diving-incidents-an-adverse-event-occurs-an-instructor-makes-a-mistake/ Learning Reviews: https://www.thehumandiver.com/blog/learning-reviews-in-diving Podcast ‘How did it make sense’: https://www.humaninthesystem.co.uk/hits-hdims How language changes the way we think TED talk: https://www.youtube.com/watch?v=RKK7wGAYP6k The Power and Pitfalls of Language in Accident Investigation: https://nescacademy.nasa.gov/video/2c1ea826930946ff8659621ee83bec931d The Power Of Language: https://mindsetleadership.co.uk/2023/09/01/the-power-of-language/ Tags: English, Cognitive Biases, Communication, Gareth Lock, Incident Analysis, Incident Reporting

SH206: Single Diver Fatality in Cenote Nariz, 3 February 2024. CREER Report
This podcast dives into the analysis of a cave diving fatality at Cenote Nariz in Mexico, based on a detailed report by the CREER Line and Safety Committee. The incident highlights critical lessons for divers in all environments, emphasizing the importance of understanding human factors, decision-making, and context in adverse events. While the exact cause of the diver's seizure remains uncertain, likely contributors include hypercapnia or hyperoxia, exacerbated by equipment and procedural factors. Broader lessons focus on fostering safety cultures, avoiding the normalization of risk, maintaining equipment rigor, and embracing systems that encourage learning without blame. Join us to explore how these insights can improve safety and awareness across diving disciplines. Original blog: https://www.thehumandiver.com/blog/mx-singlefatality-report Links: CREER: https://creer-mx.com/ Accident report: https://creer-mx.com/wp-content/uploads/2024/04/Single-Diver-Fatality-in-Cenote-Nariz-on-3-February-2024.pdf A Just Culture is not a 'just do it' culture: https://www.thehumandiver.com/blog/a-just-culture-is-not-a-just-do-it-culture Counterfactuals: I would have lined in: https://www.thehumandiver.com/blog/counterfactuals Why is it so hard to admit our mistakes?: https://www.thehumandiver.com/blog/why-is-it-so-hard-to-admit-to-our-mistakes Tags: English, Cave Diving, Gareth Lock, Incident Analysis, Just Culture