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CanadianSME Small Business Podcast

CanadianSME Small Business Podcast

782 episodes — Page 7 of 16

Ep 842Why Busy Service Teams Still Lose Money"?

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore Professional Services Automation and how service-based businesses can simplify operations, gain real visibility, and improve profitability.Our guest is Walter Perdigao, Co-Founder and VP of Services at CrossConcept, Inc. With decades of enterprise PSA experience, Walter shares practical insights on eliminating operational blind spots, strengthening project margins, and scaling service firms with clarity and control.Key HighlightsOperational Blind Spots: How poor visibility into utilization and projects quietly erodes profitability. Margin Improvement Without More Headcount: Practical process fixes that boost delivery and margins without new tools or staff. Continuum PSA Platform: How running the business on one connected system improves visibility and resource management. Scaling Sustainably: Enterprise-level lessons smaller service firms can apply to grow without chaos. Leadership and Vision: How clarity, purpose, and simplified systems drive better decisions and long-term growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 19, 202624 min

Ep 842AI and Headless CMS Are Transforming Digital Experiences in 2025 and Beyond

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies helping businesses build fast, flexible digital experiences. Today, we dive into the world of Headless CMS, composable DXPs, and how AI is accelerating development across modern teams.Our guest is Joel Varty, CTO of Agility CMS, a Canadian born headless platform known for its hybrid architecture. With a background spanning both English and Computer Science, Joel blends creativity with engineering precision as he leads Agility’s evolution into a high growth SaaS product.Key HighlightsModern Headless CMS Differentiators: Joel explains what truly sets leading platforms apart in 2025. AI Assisted Development: How MCP and Agility’s AI powered POC are reshaping developer workflows. Composable DXP Strategy: Why organizations are adopting omnichannel and composable architectures. Scaling a SaaS Platform: Joel shares lessons from Agility’s pivot from agency services to SaaS growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 19, 202615 min

Ep 841Tracy Borreson on Building Authentic Brands That Truly Connect

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore authentic marketing and how showing up with integrity, clarity, and confidence helps entrepreneurs build real trust and lasting growth.Our guest is Tracy Borreson, Founder and CEO of TLB Coaching & Events, Co Founder of Your Business Peeps, and an Authentic Marketing Advisor with over 20 years of experience across marketing, sales, and customer experience. Tracy shares how personal brand, curiosity, and human connection shape meaningful business outcomes.Key HighlightsDefining Authenticity: Why showing up as your true self matters more than fitting in within today’s digital landscape. Authentic Brand Decisions: How personal values and a clear story guide smarter hiring, strategy, and customer experience. Curiosity as a Growth Tool: Why continuous learning and curiosity are essential traits for modern entrepreneurs. Power of Conversation: How real dialogue helps uncover true value faster than abstract strategy alone. Vision and Impact: Tracy’s long term vision for scaling her work and growing global, community driven impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 16, 202627 min

Ep 840Warren Butland on How AI Gives SMBs Clarity, Insights & Growth

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategic insights and innovative solutions empowering businesses to understand and improve their online performance. Today, we’re diving into the transformative world of AI-powered digital benchmarking and how SMBs can gain clarity, visibility, and measurable ROI in the digital era.In a market where digital investment is essential yet often unclear, mastering AI-driven benchmarking and prioritized recommendations is becoming a competitive advantage. Our guest, Warren Butland, Co-Founder and CEO of Clixera AI, brings over three decades of experience in sales, strategy, and technology innovation, now helping businesses decode their digital presence through AI.Key HighlightsClixera Story: Warren explains how Clixera bridges the digital knowledge gap with clear, actionable visibility. AI Transformation: How AI enhances SEO, Google Ads, and AIO to improve performance for SMBs. Benchmarking Power: Why comparing against competitors reveals wasted spend and high-impact opportunities. Future Trends: The AI and automation shifts redefining digital marketing execution. Leadership Vision: Warren’s insights on data-driven transformation and his long-term vision for Clixera AI.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 16, 202615 min

Ep 839Why Canadians Feel Stressed—And How Credit Unions Help You Reset for 2026

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore financial wellness, banking strategy, and how Canadian business owners can build confidence and prepare for a financial reset in 2026.Our guest is Dilys D’Cruz, Senior Vice President of Retail Banking and Wealth Management at Meridian Credit Union. With more than 30 years of leadership experience, Dilys shares insights from Meridian’s latest research and practical ways entrepreneurs can strengthen financial clarity and resilience.Key HighlightsCanada’s Financial Wellness Reality: What Meridian’s research reveals about financial stress and three steps business owners can take now. Well with Money Program: How Meridian’s free program helps align financial decisions with values and long term confidence. The Credit Union Advantage: Why credit unions offer a more personalized, relationship driven approach for small businesses. Choosing the Right Partner: The top factors entrepreneurs should consider when selecting a financial planning partner. Meridian’s Long-Term Vision: How the On Your Way and Meridian for Good strategies support growth, confidence, and transformation.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 16, 202617 min

Ep 838Unlock Training ROI: The Custom Learning Strategies Every Organization Needs

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies helping organizations turn knowledge into a true competitive asset. In this episode, we dive into e learning and corporate training, and how modern learning programs must evolve to support performance, compliance, and AI readiness.Our guest is Ashley Chiasson, Senior Lead Instructional Designer at Innovatia Inc. With nearly twenty years of experience across regulated and enterprise environments, Ashley shares how effective learning design, governance, and content strategy transform training into measurable business impact.Key HighlightsLearning in Regulated Industries: How modern L&D strengthens compliance while preparing organizations for AI-driven ecosystems. Customization and Time to Proficiency: Why role-based, workflow-aligned training accelerates adoption of complex systems. Measuring Learning ROI: Moving beyond attendance to engagement, performance, and real operational outcomes. Upskilling for AI and Software Change: When organizations should plan training to stay ahead of technology adoption. Future of Knowledge Strategy: How Innovatia is modernizing learning through content strategy and technical writing.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 16, 202614 min

Ep 837Digital Marketing: More Science Than Art?

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital marketing, MarTech, and technical discipline help businesses scale revenue with consistency and control.Our guest is Sheldon Poon, Founder and CEO of Drive Marketing, a Montreal-based agency focused on driving predictable profit through Google and Meta Ads. Known for cutting through hype, Sheldon shares why clean data, systems thinking, and grounded decision-making matter more than flashy tools.Key HighlightsPredictive vs. Generative AI: How the two differ and where each delivers real value in daily business operations. AI on Google and Meta: The benefits and risks of increased automation and how advertisers retain strategic control. Clean Data Advantage: Why treating marketing like an engineering problem led to a 63 to 1 ROAS. Analytics and Tracking: The critical data and conversion issues that must be fixed for platform AI to perform properly. GEO and the Future of Search: What GEO tactics signal about evolving search visibility and advertiser strategy.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 15, 202627 min

Ep 836People First Leadership:How Curiosity Builds High-Performing Teams

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how People First Leadership strengthens team performance, trust, and project outcomes in demanding, high pressure environments.Our guest is Jonathan Cinelli, Founder of People First Leadership. With more than 30 years of experience across construction, project management, and brain based coaching, Jonathan brings a grounded, human centered approach to leadership, execution, and learning.Key HighlightsPeople First Leadership: How prioritizing people improves retention, performance, and outcomes in construction and complex projects. Project Management Reframed: Why curiosity and the Tell Me More mindset turn task driven work into meaningful collaboration. Expectations vs Agreements: How unclear expectations derail teams and how explicit agreements prevent conflict and failure. Trust in Construction Teams: Why mentorship, learning, and trust building are essential in skilled trades and project environments. Education and Future Vision: The purpose behind The Essence of Today and Jonathan’s vision for coaching and leadership education.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 15, 202618 min

Ep 835Inside the AI Revolution: Building Scalable Systems That Transform Business

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI infrastructure, data analytics, and scalable system design power real world AI products and long term business transformation.Our guest is Nhat Tran, Head of Technology at Beam Data. With over a decade of experience leading developer teams, DevOps systems, and cloud architecture, Nhat shares how ideas move from concept to production ready AI platforms.Key HighlightsFrom Vision to Execution: How executive strategy turns into reliable, high impact AI products through strong technical leadership. AI Driven Transformation: How organizations move beyond basic automation to data driven decision making. Generative AI in Practice: Lessons from building AI tools for both internal teams and customer facing products. Infrastructure That Scales: Why cloud architecture and DevOps are critical for mission critical AI systems and the vision behind AI Hub. Future of Beam Data: How end to end AI and data consulting enable sustainable innovation and growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 14, 202628 min

Ep 835Brand Memory: The Key to Authentic AI

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI Agents and Brand Memory are reshaping the customer journey from first interaction to conversion.Our guest is Lautaro Cepeda, CRO at Personize.ai. Lautaro is leading research on engineering brand memory for AI powered sales and marketing, helping businesses blend customer context, AI reasoning, and brand identity to drive scalable growth.Key HighlightsWhat Is Brand Memory: Why brand memory is the foundation for authentic, trusted AI engagement in sales and marketing. High ROI AI Agent Use Cases: How AI Agents automate nurturing, follow ups, and enablement to improve conversion efficiency. AI Searchability: Why being discoverable by AI Agents and LLMs is becoming a critical growth advantage. In Person Networking Still Wins: Why human connection remains essential for founders even in an AI driven world. Research Cohort Opportunity: What HubSpot native companies gain by joining the research cohort as early design partners.Special Thanks to Our Partner:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 14, 202617 min

Ep 834Kelly Konechny on Data-Driven Marketing & the Future of Value Creation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today we explore data driven marketing and how Canadian businesses can ensure every digital investment leads to measurable value and real growth.Our guest is Kelly Konechny, Co founder and Head of Operations at TRIBBUTE. With deep experience in print, digital advertising, and performance marketing operations, Kelly now leads a firm known for its results focused, experimental approach to creating meaningful value for clients.Key HighlightsValue Creation Philosophy: Kelly shares how TRIBBUTE’s name shaped its mission and why they abandoned traditional billing models. Brand vs Performance: He explains how businesses should balance branding with performance marketing for maximum ROI. Metrics That Matter: Kelly outlines how clients define growth and which KPIs truly reflect value. AI & Digital Shifts: He highlights major digital media changes for 2025 and TRIBBUTE’s test and learn edge. Canadian Talent & Vision: Kelly discusses the power of an all Canadian team and TRIBBUTE’s long term value creation model.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 13, 202613 min

Ep 834From Controls to Control: The Governance Imperative in OT / Critical Infrastructure Cybersecurity

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore the world of Industrial Cybersecurity and how businesses can safeguard critical infrastructure in an increasingly connected environment.Our guest is Denrich Sananda, Managing Partner and Senior Consultant at Arista Cyber, a Harvard Business School alumnus and member of the ISA 62443 standard committee. Denrich and his team specialize in protecting Industrial Control Systems by ensuring cybersecurity, reliability, and uptime work in harmony.Key HighlightsGovernance & Standards: Denrich explains why frameworks like IEC 62443 and NIST CSF 2.0 are essential in OT environments. Leadership & Turnaround: He shares the key mindset shift that drove a major multi million euro corporate turnaround. Cybersecurity & Safety: Denrich breaks down how Arista Cyber unites cybersecurity, reliability, and functional safety. Resilience Roadmaps: He outlines layered security approaches like the Purdue Model and Industrial Threat Detection. Global Vision: Denrich discusses TÜV certification and Arista Cyber’s long term mission to protect global critical infrastructure.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 13, 202625 min

Ep 833Stop Wasting Ad Spend:This AI Fixes Your Campaigns Automatically

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore the rise of Agentic AI and how automated intelligence is reshaping digital marketing, performance optimization, and campaign management.Our guest is Benoit Domingue, President of Ursa Marketing and Co founder of Kuma. With over twenty years of digital experience, Benoit specializes in performance marketing, predictive audiences, and personalized customer journeys. His latest innovation, Kuma Agents, uses AI to monitor, analyze, and autonomously improve ad performance.Key HighlightsAgentic AI Evolution: Benoit explains how autonomous AI agents are transforming the way marketers execute complex, multi step tasks. Kuma Agents in Action: He breaks down how Kuma automatically monitors, analyzes, and fixes campaigns to eliminate manual work. Predictive Marketing: Benoit shares how AI-driven audience modeling reaches customers earlier and boosts retention. Building Kuma Inside an Agency: He reflects on the challenge and advantage of creating a tech startup within a service organization. Leadership & Future Vision: Benoit outlines the blend of programming and marketing required for high-precision teams and his long-term vision for Ursa and Kuma.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 12, 202621 min

Ep 832Suzanne Serwatuk on Creative Strategy, AI & Scaling Tech Brands

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how creative strategy, bold brand building, and modern marketing leadership drive the growth and transformation of today’s tech organizations.Our guest is Suzanne Serwatuk, Chief Marketing Officer at Safe Software. A two time founder turned senior executive, Suzanne led the transformative rebrand of Safe Software and champions the power of strategic creativity in scaling a global tech organization.Key HighlightsEntrepreneurial Leadership: How Suzanne’s founder mindset shaped Safe Software’s rebrand and inspired bold campaigns like Data Types. Marketing as a Growth Engine: How Safe Software aligns brand, strategy, and partnerships to scale globally in a competitive tech landscape. Creative Strategy in the AI Era: Why strategic creativity still outperforms tools and why AI elevates, rather than replaces, creative marketing. Leadership and Recognition: What being a CMO of the Year finalist means for modern marketing and her vision for Safe Software’s long-term growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 12, 202625 min

Ep 831How Storytelling & SEO Build Unforgettable Brands – Bhavik & Sahil

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how storytelling, brand strategy, and SEO work together to make brands discoverable, trusted, and unforgettable in crowded markets.Our guests are Bhavik Sarkhedi, Forbes and New York Times–featured writer and Co-founder of Blushush and Ohh My Brand, and Sahil Gandhi, Co-founder and The Brand Professor expert in personal branding and positioning. Together, they share how companies and leaders can define narratives that build credibility and accelerate growth.Key HighlightsBrand Strategy for Corporates: How clarity in positioning and culture helps companies align teams and fuel long term trust and growth. CEO Personal Branding: Why a leader’s narrative is a strategic asset that builds trust, attracts the right people, and strengthens company identity. SEO for Credibility: How search visibility shapes authority and why a founder’s personal brand accelerates trust in competitive markets. Design Driven Growth: How Blushush blends SEO, UX, and brand strategy to create websites built for beauty, clarity, and conversion. Future of Brand Building: Bhavik’s advice for young entrepreneurs on combining creativity and technology to build distinctive, unforgettable brands.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 9, 202624 min

Ep 831The ₹100 Crore Lesson: Why Too Many Features Destroy Great Products

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In today’s episode, we explore how Voice AI is reshaping the future of entrepreneurship by removing complexity and making AI accessible through natural conversation.Our guest is Vikram Shekhawat, Founder and CEO of ModalX, a serial entrepreneur with two exits and a track record of scaling Pariksha to three million dollars ARR. He is now building a voice-first AI operating system designed for everyday entrepreneurs who want simplicity and real results.Key HighlightsVoice First AI & SMB Adoption: Vikram shares why conversational AI replaces complexity for SMBs and how Agent VIC adapts in seconds so entrepreneurs can simply call and let AI handle the work The ₹100 Crore Lesson: He explains how an auto-rickshaw driver quitting his app reshaped his product philosophy and sparked ModalX’s ultra simple, voice led design approach. AI Powered Growth Engine: Vikram breaks down how ModalX helps real estate agents, consultants, and service providers build websites, create content, and qualify leads through AI calling agents. Scaling, Exiting & Strategy: He reflects on lessons from being a four time founder, including raising capital, building strong teams, and knowing when to scale fast or seek a strategic exit. Global Vision & Partnerships: Vikram outlines how VC backing and telecom partnerships expand ModalX globally and his long term vision to make it the AI OS for ninety eight million SMBs.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 9, 202625 min

Ep 830AI-Powered Growth: How Weggo Helps Businesses Scale Smarter, Not Harder

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how growth marketing, data intelligence, and AI-powered automation are helping small businesses transform complex information into clear, actionable strategies.Joining us is Daniel Marques, Founder and CEO of Weggo Solutions, a Brazilian entrepreneur with over a decade of experience in Information Technology and Business Intelligence. Daniel shares how his move to Canada reshaped his entrepreneurial journey and how he helps SMEs achieve consistent, measurable growth.Key Highlights:Entrepreneurial Journey: Daniel’s move from Brazil to Canada and the resilience that led to launching Weggo Solutions. Data Intelligence for SMBs: How SMEs can use BI to make faster decisions without big teams or budgets. AI-Powered Automation: Real examples of how automation helps reduce costs and improve customer experience. Growth Marketing vs Traditional: Why an agile, test-and-learn approach drives sustainable results across global markets. Global Vision: How Weggo Solutions aims to help SMEs build long-term, purpose-driven growth worldwide.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 8, 202622 min

Ep 829The Future of AI Governance: Fighting Bias, Ableism & Building Trust

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today we explore AI governance, ethics, and accountability, and why responsible technology is essential as AI becomes deeply embedded in Canadian society and business.Our guests are Max Brault and Ryan Carrier of ForHumanity Canada. Max is a national leader in accessibility and disability advocacy, while Ryan, a former finance executive, pioneered the concept of independent AI audits to ensure corporate AI systems are safe, transparent, and trustworthy.Key HighlightsIndependent AI Audits: Ryan explains how an AI certification process works and why it builds public trust. Ethical AI Standards: Max discusses eliminating ableism and racism in AI and shares real world examples. Disability Community Risks: Max outlines key fears, past accessibility failures, and examples of positive and harmful AI outcomes. AI Education & Workforce Training: Ryan shares how practical training reduces anxiety and prepares Canada’s workforce. Future Vision for Governance: Both leaders describe ForHumanity’s long term mission to shape policy and embed ethical AI across organizations.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 8, 202622 min

Ep 828Business Owner Exhaustion: The Cost of Fragmented Planning

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how integrated advisory brings clarity to wealth management by aligning every professional around one coordinated strategy.Our guest is Sophie Blais, President and CCO of The WealthCo Group of Companies. A CFP and Kolbe Certified Consultant, Sophie shares how WealthCo’s integrated approach and technology driven collaboration help business owners eliminate fragmentation and plan with confidence.Key HighlightsWhy Integrated Advisory Matters: How WealthCo redefines holistic planning for Canadian business owners and high net worth families. The Cost of Fragmented Advice: Why disconnected advisors drain time, energy, and decision making clarity. Advisor Desk Technology: How a shared platform transforms collaboration between advisors and clients nationwide. Navigating Business Complexity: How aligning investment, insurance, and planning removes friction and paralysis. Leadership and the WOW Experience: Sophie’s vision for elevating collaboration and delivering consistent client impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 8, 202617 min

Ep 827From $3M to $70M: Larry Trenwith on Corporate Alignment, Culture & Scaling

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore what it really takes for founders and CEOs to scale successfully by turning strategic complexity into consistent, profitable execution.Our guest is Larry Trenwith, Executive Coach and Growth Advisor at Trenstar Management Ltd. With 25 years of experience, multiple Series A financings, an IPO, and exits under his belt, Larry shares a practical, proven approach to scaling companies beyond the $75 million mark.Key HighlightsGrowth vs. Scaling: Larry explains the real difference between the two and why many businesses fail when they treat them as the same. Total Alignment: How leadership misalignment derails scaling and why company-wide clarity on priorities is nonnegotiable. The 6-Step Framework: A detailed look at the steps that help SMBs move from chaotic execution to disciplined, scalable growth. Optimizing GTM: How to avoid common go-to-market mistakes and build a high-performance culture driven by strong leadership. Future Vision for Scaling: Why Canada needs stronger scaling systems and how Larry helps founders secure funding and achieve successful exits.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 7, 202629 min

Ep 826Sabahat Naureen on People, Culture & The New Face of Digital Transformation

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the real engine behind digital transformation: people, culture, and the power of strategic storytelling.Joining us is Sabahat Naureen, Founder and Chief Transformation Advisor at Audacious Strategy, a boutique consultancy helping energy and construction companies accelerate change. With a background in engineering, a global Executive MBA, and experience leading transformation across corporate and startup environments, Sabahat bridges strategy with execution in a uniquely human way.Key Highlights:Beyond Technology: Why culture, communication, and storytelling determine transformation success. The Transformation Diamond: How four strategic tenets help legacy industries align operations and tech. Executive Personal Branding: How authentic visibility builds trust and accelerates transformation. Challenges in Legacy Sectors: How bridging engineering, business, and people drives better outcomes. AI as an Equalizer: Practical insights on AI’s limits and how entrepreneurs can begin with a smart audit.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 7, 202621 min

Ep 8253-Step Content Strategy for SMEs

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we uncover how small businesses can scale smarter with the right digital strategy, strong SEO foundations, and content designed to convert rather than just attract attention.Our guest is Smriti Middha, Founder of Care Digital. With experience across three continents, she helps businesses grow their online presence by integrating digital strategy, technical support, and custom workflows to build reliable and conversion driven digital ecosystems.Key HighlightsSEO vs Ads: Smriti explains how a visibility blind spot revealed why targeted SEO often outperforms ad spend. The Zero Dollar Toolkit: She shares the three non negotiable weekly actions every small business must prioritize. 3 Step Content Strategy: Smriti breaks down the simple framework for creating content that leads to paying customers. Technical Infrastructure: She outlines how strategy plus custom technical support builds high converting digital platforms. Global Perspective & Vision: Smriti reflects on global lessons, Care Digital’s future, and insights from running Urbanooks.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 6, 202629 min

Ep 824Scaling a Global Tech Company

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Intelligent Mobility is redefining transportation by using data, AI, and connectivity to make streets safer, traffic flow smoother, and communities more resilient.Our guest is Kurtis McBride, Founder and CEO of Miovision and an EY Entrepreneur of the Year Ontario Winner. Since 2005, he has led the development of technologies that turn intersections into intelligent, connected systems, helping cities in more than sixty countries modernize mobility.Key HighlightsThe Miovision Origin Story: How frustration with manual traffic counting sparked a global movement toward automated, data driven mobility. Connected Infrastructure and V2X: How V2X communication turns infrastructure data into real time insights for safer, smarter roads. AI for Traffic Optimization: How adaptive signal control and Performance Analytics help cities improve traffic flow and plan infrastructure effectively. Continuous Safety Monitoring: How real time near miss analysis helps cities prevent collisions and design safer networks. Future of Intelligent Cities: Kurtis’s long term vision for AI powered mobility that supports sustainability, efficiency, and global expansion.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 6, 202625 min

Ep 823From 90-Day Hustle to Fintech Leader:Amogh Oak’s GTM Playbook

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the mindset, strategy, and storytelling required for fintech founders to build traction and win in competitive markets.Our guest is Amogh Oak, Founder of Clueless Monk Technologies, an immigrant entrepreneur who blends finance, storytelling, and practical go to market execution to help fintech and financial services companies convert complex opportunities into predictable growth.Key HighlightsThe 90 Day Hustle: How Amogh’s immigrant journey and a leap of faith shaped his approach to grit, risk taking, and entrepreneurship. Fintech GTM Essentials: How simplifying go to market helps fintech teams convert complex, high value B2B pipelines. Storytelling That Sells: Why honest, clear storytelling builds trust and accelerates sales better than complicated jargon. Power of Real Community: How peer support and uncomfortable questions drive clarity, accountability, and faster founder growth. Clueless Monk Philosophy: Amogh’s long term vision for helping fintech companies build predictable, converting pipelines at scale.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 5, 202618 min

Ep 823Ally MacLellan on AI, Trust & The Future of Communications

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how AI is reshaping public relations and communications, helping organizations build trust, measure real impact, and operate with greater efficiency.Our guest is Ally MacLellan, Head of AI Innovation and Technology at Proof Strategies. Ally designs custom GPTs, trains teams to use AI responsibly, and helps organizations adopt practical governance that strengthens communication, accuracy, and brand voice.Key HighlightsThe New PR Landscape: The major shift small businesses must understand to build trust and cut through information overload. Low Risk AI Adoption: Practical starting points for SMEs to use AI safely without compromising brand voice or confidentiality. Avoiding AI Pitfalls: The most common mistakes in early AI use and how custom GPTs keep content accurate, consistent, and on brand. Safe and Effective AI Use: The essential guardrails and habits SMEs need to protect their business while maximizing AI value. AI, Trust, and the Future: How AI will shape decision making in communications and Ally’s vision for trust driven, data informed PR.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 5, 202624 min

Ep 822Emails, Notes, Spreadsheets:The Hidden Data Goldmine SMBs Aren’t Using

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how SMBs can cut through data chaos and use Business Intelligence to make clearer, faster, and more confident decisions.Our guest is Damien Van Steenberge, Founder of Codex Consulting, who brings over twenty years of BI experience supporting major organizations like Desjardins and CN. He now helps SMBs modernize their data practices and teaches Business Intelligence at the University of Sherbrooke.Key HighlightsData Accessibility for SMBs: Why data is more available than ever and why it remains the most undervalued asset for small businesses. Unstructured Data Insights: How documents, emails, and communication logs hide powerful insights that improve decision making. BI in the AI Era: How Business Intelligence complements AI and the biggest pitfall SMBs face when building a data strategy. Future of Data Consumption: How trends like multimodal knowledge graphs and RAG agents will reshape how businesses access information. ForgeX InsightHub Launch: How the new platform helps SMBs chat with their data and stay focused on running the business.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 2, 202617 min

Ep 822400+ Businesses, Billions in Sales: The Data Framework Every SME Needs NOW

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian entrepreneurs can navigate the digital frontier with clarity by embracing e commerce strategy, AI adoption, and data driven decision making.Our guest is David Nagy, Founder and President of eCommerce Canada and Fractional CIO for the Canadian Manufacturers and Exporters Association. With experience helping more than four hundred businesses generate billions in online sales, David brings deep insight into innovation, uncertainty, and cross border growth.Key HighlightsAI and the Digital Industrial Revolution: How emerging technologies reshape e commerce and manufacturing and the risks of adopting them without governance. Innovation in Uncertain Times: The state of Canadian retail and how leaders can build a culture that encourages experimentation and calculated risk. Navigating the Whiteout: How SMEs can focus their products and resources using data to distinguish long term climate issues from short term disruptions. Aperture’s Unified Intelligence: How the platform consolidates fragmented data into real time dashboards and predictive analytics for better decisions. Cross Border Strategy and CIO Leadership: The strategic value of David’s role at CME and the opportunities created by expanding operations into Texas.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 2, 202629 min

Ep 821Stop Wasting ROI: Why Automation Fails Without Upskilled Workers

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how commercial equipment financing and workforce development work together to help businesses fuel growth, boost productivity, and stay competitive.Our guest is Siraaj Grewal, Team Lead of Construction Finance at Mitsubishi HC Capital Canada. He supports construction companies in optimizing cash flow, investing strategically, and building stronger teams through flexible financing solutions.Key HighlightsEquipment vs Training Myth: Why businesses shouldn’t choose between new equipment and upskilling and how both investments unlock stronger ROI. Underused Assets Problem: How automation falls short without skilled workers and how to evaluate ROI when equipment and training overlap. Smart Financing Options: The flexible financing tools that help SMBs invest without draining cash and why financing often beats upfront payment. Growth in Uncertainty: How choosing to invest while competitors pause can create major competitive advantage. Cross Border Support: How Mitsubishi HC Capital Canada’s consultative, North American approach helps construction firms scale sustainably.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 2, 202612 min

Ep 820Hiring Empathy: The New Competitive Edge

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI and empathy can transform the hiring experience by solving one of today’s biggest recruitment challenges: candidate ghosting.Our guest is Devon Archer, Co Founder and CEO of JobGhost. A serial entrepreneur and advocate for neurodiversity, Devon brings a deeply human perspective to recruitment, building tools that restore transparency, trust, and communication in the hiring process.Key HighlightsThe Cost of Ghosting: How lived experience shaped Devon’s understanding of silence and what ghosting costs businesses in brand reputation and revenue. No Ghosting Employer Badge: How this new standard measures follow through and gives candidates visibility into employer communication. AI With Empathy: How JobGhost’s inbox native copilot automates updates across Gmail and Outlook while keeping the interaction human. Better Communication Now: Practical steps any company can take this week to improve follow through and build empathetic hiring habits. MVP Launch and Vision: What JobGhost’s MVP signals for the future and how the company aims to create a more transparent hiring standard worldwide.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 2, 202619 min

Ep 819Women in Food: Skip Champions Female Entrepreneurs

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore gender equity in Canada’s food and hospitality sector and how national brands can use their influence to champion women entrepreneurs.Our guest is Melanie Fatouros Richardson, Vice President of Communications and Government Relations at Skip. Since 2019, she has helped transform the organization from a Prairie startup into a national platform while advocating for mentorship, representation, and inclusive growth.Key HighlightsWXN Food Industry Award: What the award represents for women in the sector and the shared strengths seen among this year’s honourees.Championing Women Leaders: How Skip is supporting women led businesses through programs, partnerships, and inclusion driven initiatives.Current Industry Landscape: The biggest challenges and opportunities for women scaling food and hospitality businesses today.Collaborative Leadership: How leading an all women team shapes Skip’s culture and informs Melanie’s commitment to empowering women.Skip’s Future Vision: How Skip’s ESG commitments and WXN partnership support a more inclusive and resilient Canadian economy. Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 24, 202517 min

Ep 818Standing Up for Canada’s Building Industry: The Tariff Conversation

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how strong advocacy, workforce development, and industry wide collaboration are shaping the future of Canada’s building materials sector.Our guest is Liz Kovach, President of Supply Build Canada, a national association representing over fourteen hundred businesses. Through the pillars of attract, connect, educate, and advocate, Liz is leading efforts to strengthen the industry, address talent shortages, and protect Canadian businesses from trade pressures.Key HighlightsNavigating U.S. Tariffs: How ongoing advocacy in Washington helps Canadian suppliers manage disruptions and protect competitiveness.Solving the Talent Crisis: How the Attract and Educate pillars support members with career fairs, training, job boards, and accredited courses.Power of Membership: The real outcomes members gain, from government backed training to tax incentives that improve profitability.2026 Showcase Impact: Why the upcoming national showcase is a catalyst for planning, product innovation, and strategic partnerships.Future Vision for the Industry: How programs like BuildHER, webinars, insights nights, and the podcast strengthen community and drive innovation. Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 24, 202523 min

Ep 817Unlocking Overlooked Talent: Inside Mana Hosseini’s Global Vision for Venture Capital

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore the evolving world of venture capital and how investing in overlooked founders can unlock powerful innovation and economic opportunity.Our guest is Mana Hosseini, Co founder and Managing Partner at Apex Innovative Investments Ventures, a thirty five million dollar VC fund backing early stage AI, FinTech, and Cleantech startups. Mana shares her unconventional path into VC, her global vision, and practical insights for founders aiming to become VC ready.Key HighlightsA Nontraditional Path: How Mana shifted from law to VC and why Apex backs founders who fall outside the classic mold.Apex’s Investment Strategy: What unifies the AI, FinTech, and Cleantech startups they support and how Apex balances traditional and long term bets.Fund 2 and Global Growth: How the new thirty million dollar fund is structured and why expansion to Australia is a timely strategic move.Becoming VC Ready: Common misconceptions about fundraising and the traits that signal a team is prepared for venture capital.Thesis and Future Vision: What Upguys Health reveals about Apex’s investment philosophy and Mana’s long term mission for the firm. Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 24, 202515 min

Ep 816Purpose & Profit: The B Corp Strategy

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how purpose, sustainability, and strategy come together to help companies deliver good business done better.Our guest is Blair French, Chief Growth Officer at LMNO, a B Corp-certified creative and marketing consultancy. With over fifteen years in branding and strategy, Blair shares how purpose-aligned decision-making strengthens impact, performance, and long-term value.Key HighlightsGood Growth Priorities: Blair explains how SMBs should invest for resilience and why brand, people, and sustainability fuel long term value. A Personal Catalyst: How climate impact close to home shaped Blair’s mission to support people and the planet through business. Sustainability for Advantage: Why purpose and profit coexist and how sustainability boosts competitiveness and operations. The LMNO Framework: How strategy, creativity, and impact consulting help clients meet rising expectations and measure results. The B Corp Standard: What achieving B Corp and Net Zero status means for LMNO’s leadership and long-term vision.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 24, 202516 min

Ep 815Chris Ward on Why Strategic Plans Fail (and How to Fix Them)

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how strategic planning, clarity of vision, and organizational alignment help leaders turn ambitious goals into real progress.Our guest is Chris Ward, MBA, CMC, President of Strategic Directions. With experience across retail, manufacturing, consulting, and over 250 corporate retreats facilitated, Chris shares practical insights on building accountability, improving execution, and developing strategic thinkers at every level.Key HighlightsWhy Strategic Planning Matters: Chris explains how strategy brings clarity, focus, and long term direction for small and mid sized businesses. Why Plans Fail: Insights on the common barriers and how alignment across teams keeps strategy alive beyond the retreat. Accountability in Action: How leaders can make planning engaging and build a culture where commitments turn into measurable outcomes. Strategic Thinkers Everywhere: Why developing strategic thinking across the organization strengthens adaptability and long term performance. Mastering Strategy: Chris shares the purpose behind his Mastering Strategy program and key advice for thinking and acting strategically.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 23, 202517 min

Ep 814Maximize SR&ED: Keith Bailey on Non-dilutive Funding via Federal Tax Credits

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can fuel innovation and extend their runway through smart R&D tax strategies and non-dilutive funding.We’re joined by Keith Bailey, CFO at Boast.AI, a leader in helping organizations navigate SR&ED, CDAE, and U.S. R&D programs through AI-driven automation and in-house technical expertise. Keith shares how businesses can reduce complexity, minimize audit risk, and unlock innovation capital more efficiently.Key Highlights:Non-Dilutive Capital: How SR&ED extends innovation runway and strengthens investor readiness. Real-Time Documentation: How structuring teams and capturing technical work early supports audit-proof claims. SR&ED Enhancements: What’s changing and why DIY filing increases risk and missed eligibility. Economic Advantage: How SR&ED and CDAE incentives help companies stay innovative during uncertainty. Why Boast AI: What sets Boast apart and why enterprises choose them as a long-term strategic partner.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 23, 202522 min

Ep 813STACKTˣ Explained: How STACKT Built a Retail Ecosystem Helping 3,000+ Small Businesses

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how experiential retail ecosystems are reshaping community engagement and creating new growth opportunities for Canadian small businesses.Our guest is Matt Rubinoff, Founder of STACKT and STACKTx, the award-winning Toronto marketplace built from shipping containers and the community driven platform helping small businesses access space, education, and opportunity at no cost.Key HighlightsSTACKT’s Origin Story: How Matt blended community and commerce to create an interactive public space that attracts major brands. STACKTx and Small Business Growth: The free perks, education, and pop-up storefronts are helping entrepreneurs scale with community support. Social Conference Impact: Why experiential, in-person engagement drives stronger relationships and growth than virtual alternatives. Future Expansion Vision: How STACKT and STACKTx plan to grow across Canada with more mentorship, retail access, and community programming. Leadership and Innovation: The key lessons behind building STACKT and how grants and mentorship strengthen Canada’s small business ecosystem.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 23, 202514 min

Ep 812Abishur Prakash on How Geopolitics Is Disrupting Global Business

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of Tech Forward, where we explore the technologies and global forces shaping innovation, efficiency, and growth for Canadian businesses.Today, we’re diving into the fast-evolving world of geopolitics and satellite communications with Abishur Prakash, founder of The Geopolitical Business, Inc. Known as “Mr. Geopolitics,” Abishur advises global executives and policymakers and is the author of five influential books, including The World Is Vertical.Key Highlights:Business Disruption: Abishur explains how geopolitics is reshaping global markets and what Canadian SMEs must analyze to stay resilient. US-China Dynamics: He shares how power shifts, America First policies, and supply chain changes impact Canadian competitiveness. Strategic Resilience: Abishur outlines three practical strategies for SMEs to diversify markets, secure tech, and strengthen long-term stability. AI in Geoeconomics: He breaks down how AI is influencing global power and the risks and opportunities for Canadian tech companies. Future Foresight: Abishur discusses why geopolitical forecasting is essential and how The Geopolitical Business supports SME planning.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 22, 202527 min

Ep 811Armodilo:How Canadian-Made Displays Are Powering Brand Growth

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital marketing and physical design intersect to create powerful brand experiences through interactive display technology.Joining us is Shixiu Gao, Digital Marketing and E-Commerce Specialist at Armodilo Display Solutions, a Canadian leader known for its high-quality tablet terminals and custom interactive display stands. Shixiu shares how Armodilo connects digital strategy with physical touchpoints to elevate customer engagement and business growth.Key Highlights:Innovative Display Solutions: How Armodilo’s Canadian-made tablet enclosures and kiosks enhance brand presence and user experience. Customer Experience Impact: Why interactive displays improve check-ins, product discovery, and engagement across industries. Data-Driven Marketing for SMBs: How small businesses can use kiosks, QR codes, and low-cost analytics tools to boost sales. Product Innovation with REVI: How the new wall-mounted tablet housing elevates smart automation and modern environments. Creativity Meets Technology: How combining design, hardware, and analytics drives Armodilo’s growth strategy.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 22, 202516 min

Ep 810Responsible Spending & Growth: How PayPal Empowers Consumers & Merchants

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital payments and flexible financing solutions help Canadians navigate financial stress while supporting merchants in a competitive online marketplace.Joining us is Andrea Lown, Senior Lead Product Manager for PayPal Canada, who oversees the expansion of PayPal’s trusted products, including PayPal Pay in 4. With nearly 10 million active account holders in Canada, PayPal continues to prioritize secure, flexible, and globally trusted payment solutions for both consumers and businesses.Key Highlights:Holiday Spending Insights: What PayPal’s Festive Spending Survey reveals about financial stress and consumer priorities. The Importance of Pay in 4: How interest-free, no-fee installments support responsible budgeting during the holidays. How Pay in 4 Works: The role of purchase protection and 24/7 fraud monitoring in building consumer confidence. Value for Merchants: How flexible payment options help small businesses boost sales and attract new customers. Future of Digital Payments: PayPal’s long-term vision for secure, trusted financial solutions that support Canadian businesses.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 22, 202520 min

Ep 809How Orchard Benefits Helps Tech Firms Attract & Retain Top Talent

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how tech startups and scale-ups are redefining employee benefits to stay competitive, control costs, and support a modern, wellness-driven workforce.Joining us is Chris Gory, Founder and President of Orchard Benefits, a consultancy dedicated to helping Canada’s most innovative tech companies design data-driven, sustainable benefits plans. With experience advising over 110 tech startups, Chris brings deep expertise in benchmarking, insurance strategy, and emerging HR technologies.Key Highlights:Modern Benefits for Tech Talent: How startups are shifting toward flexible, wellness-focused plans. Benchmarking for Smarter Decisions: How data comparisons prevent costly over-investment in benefit plans. The Orchard Advantage: How tech-centric advisory and chatbots elevate employee and HR experiences. Emerging Trends in Benefits: The rise of mental health tools, virtual care, and lifestyle spending accounts. Leadership & Future Vision: Chris’s lessons from the tech ecosystem and his vision for data-driven benefits.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 22, 202516 min

Ep 808Why Every Entrepreneur Needs an Exit Strategy

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the world of mergers and acquisitions and why understanding the journey to an exit is essential for every entrepreneur.Our guest is Ugo Dionne, President of M&A CLUB INC. A seasoned entrepreneur who has built and sold multiple companies, Ugo now leads Canada’s largest network of M&A professionals and champions strong advisory support, strategic preparation, and community engagement.Key HighlightsStartup vs Acquisition: How entrepreneurs can choose between building from scratch or pursuing ownership through acquisition. Preparing for the Exit: Why owners must start planning three to five years ahead to maximize value and protect their legacy. The M&A Club Academy: How the Academy equips entrepreneurs and professionals with a complete 360 degree understanding of deals. Surrounding Yourself with Expertise: Why the right advisors and mentors are non negotiable for navigating complex transactions. The Power of Networking: How strategic relationships and community involvement create real opportunities and long term value.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 20, 202515 min

Ep 807Amazon Ads, Incrementality & Growth: Thomas Robinson’s D2C Playbook

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore strategic insights and innovative approaches empowering D2C brands to scale profitably. Today, we’re diving into the high-impact world of performance marketing and systems-driven growth.Our guest is Thomas Robinson, VP of Growth at Breath Death and Managing Partner at Direct To Growth Co., a growth leader known for blending analytics, storytelling, and platform expertise across Amazon and Shopify.Key Highlights:Amazon Profitability: Thomas shares key principles for structuring Amazon Ad accounts to eliminate wasted spend and maximize efficiency. Incrementality Mindset: He explains how incrementality reshapes strategy and cuts through inflated attribution models. Capital-Based Media Buying: Thomas breaks down how to treat ad spend like investment capital across PPC, Paid Social, and CTV. Category Disruption: He reveals how Breath Death used influencer content and culture to disrupt a twenty billion dollar category. Systems Thinking for Growth: Thomas discusses the future of Direct To Growth Co. and why systems thinking is every founder’s superpower.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 19, 202523 min

Ep 807Fatima Abdillahi on Using AI to Automate & Scale Smarter

Welcome to the CanadianSME Small Business Podcast, hosted by SK, and welcome to AI for SMBs—a series dedicated to exploring how artificial intelligence is reshaping productivity, operations, and growth for small businesses across Canada.In this episode, we’re joined by Fatima Abdillahi, Founder of Agentflow, an AI automation platform built in Toronto to help property managers and SMBs streamline operations, eliminate manual workflows, and scale with efficiency. Fatima brings over a decade of experience in software engineering and AI program leadership, including her work at The Canadian Press.Key Highlights:Founder Insight: Fatima shares how a property manager’s overwhelming manual workflows sparked the creation of Agentflow. AI for Operations: She explains how automation reduces costs, saves time, and frees teams to focus on client relationships. Inclusive Innovation: Fatima discusses representation, mentorship, and building human-centric AI accessible to diverse founders. Agentflow Advantage: She breaks down what makes their automation tech unique and lessons learned scaling an AI startup. Future Vision: Fatima reveals her long-term plans for a franchise-style model and AI-powered analytics to transform SMB workflows.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 19, 202513 min

Ep 806The Startup Playbook for Building Trust in the Age of Cyber Threats

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore strategic insights and innovative solutions empowering businesses to grow with clarity and confidence. Today, we’re stepping into the world of product marketing and cybersecurity, focusing on how human-centric storytelling helps businesses build trust in a threat-filled digital landscape.Our guest is Shruti Verma, Product Marketing Manager and GTM Lead at NULLZEC, the cybersecurity startup behind IsolateX, an AI-powered zero-trust browser designed to protect businesses from human-error cyberattacks. Shruti is also the host of Behind the Brief and a passionate storyteller committed to making complex tech simple and actionable.Key Highlights:Simplifying Cybersecurity: Shruti explains how shifting messaging from threats to trust reshaped Nullzec’s product positioning. PMM in Startup Growth: She breaks down how product marketing drives a startup’s GTM strategy even before a full marketing team exists. AI CISO in Your Browser: She discusses how IsolateX prevents human-error attacks while keeping workflows simple and seamless. Trust and Adoption: Shruti shares insights from leading the beta launch and engaging early adopters through story-driven communication. Future of PMM + AI: She outlines how AI is evolving the Product Marketing role and Nullzec’s long-term vision for business security.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 18, 202524 min

Ep 805Nitish Kasturia on Using AI to Hire Smarter, Not Harder

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack how AI is reshaping the hiring landscape and why businesses must rethink how they identify qualified talent in an AI-driven job market.We are joined by Nitish Kasturia, Founder and CEO of EvoHire, a second-time founder and former Head of Engineering at a venture-backed GenAI startup. EvoHire is redefining recruitment with AI agents that run first-round technical assessments while detecting cheating and enhancing fairness in hiring.Key Highlights:AI Arms Race in Hiring: Nitish shares how AI-generated resumes overwhelm teams and why filtering qualified talent has become more complex. Ethical AI in HR: He explains how companies can use AI to reduce false negatives and support fair, human-centered hiring decisions. Future-Ready Assessments: Nitish discusses how assessments now validate real skills and promote AI as a co-pilot for candidates. The EvoHire Advantage: He highlights how multilingual interviews improve global reach and strengthen both candidate and employer experiences. Leadership & Future Vision: Nitish outlines the leadership mindset needed to run a GenAI startup and his vision for AI’s role in transforming hiring.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 18, 202514 min

Ep 804From Rubber Duck to PR Success:Lessons in Festival Marketing

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how bold ideas, experiential marketing, and strategic partnerships help businesses stand out and create memorable audience experiences.Our guest is Victoria Mahoney, Head of Marketing and Partnerships at Harmony Marketing. Recently named one of North America’s Top 40 Under 40 Event Professionals, Victoria brings deep expertise in sponsorship, PR, government relations, and experiential campaigns that make a real impact.Key HighlightsExperiential Marketing’s Real Value: How SMBs can use experiential campaigns and sponsorships to unlock ROI beyond traditional advertising. The Rubber Duck Effect: What the giant rubber duck teaches us about bold ideas, risk management, and cutting through skepticism. The New PR Mindset: How PR has evolved and how businesses can communicate authentically in a fragmented media world. Boutique Advantage: How Harmony Marketing delivers smarter, high touch solutions and helps clients secure funding through grants and government relations. Awards and Future Vision: What Top 40 Under 40 means for Victoria’s journey and what audiences can expect from Sugar Shack TO’s return.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 17, 202523 min

Ep 804How Human-First Leadership Builds Future-Ready Teams

Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how psychological safety and human-first leadership are shaping the next generation of high-performing teams.We’re joined by Nogol Madani, Founder and President of Glee Factor, an engineer-turned-workplace expert trusted by organizations like Google, SAP, and Rio Tinto. Her work centers on psychological safety as the foundation for collaboration, innovation, and well-being in today’s rapidly evolving workplace.Key Highlights:Nogol’s Journey: She shares how her engineering roots and lived experiences inspired her mission to build inclusive, psychologically safe cultures. Psychological Safety Defined: Nogol explains how it fuels trust, innovation, and high performance across teams. The Human Edge: She discusses why empathy and communication will define the future of work in the age of AI. Human-First Leadership: Nogol outlines how Glee Factor helps organizations adopt people-centered leadership systems. Lead Forward Vision: She reveals how the program equips leaders to drive resilience, impact, and long-term transformation.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 17, 202522 min

Ep 803Edward Johnson on Making AI Practical for Canadian Businesses

Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how small and medium-sized businesses can move beyond AI hype and build practical, measurable strategies that drive real value.Joining us is Edward Johnson, AI Strategy Consultant at PRAKTIKAI and Founder of Ikinique Ltd., known for bridging business strategy with deep technical insight across fintech, healthcare, and capital markets. Edward helps organizations design responsible data and AI roadmaps while building strong, human centered tech cultures.Key Highlights:Demystifying AI for SMEs: How simple, low cost automations can deliver immediate operational wins. Blockchain Beyond Crypto: Where blockchain will drive value in retail, healthcare, and logistics. Tech Culture & Leadership: Lessons on building innovative, resilient teams in fast changing environments. TariffEdge & Compliance Tools: How new solutions simplify tariffs and support Bill 149 and 190 readiness. Future of Human Centered Tech: Edward’s global perspective on building ethical, scalable tech ecosystems.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 16, 202526 min

Ep 802Chris McLellan on Human-AI Collaboration: Smarter Marketing for SMEs

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this AI for SMBs series, we explore how Artificial Intelligence is reshaping productivity, decision-making, and growth for Canadian small businesses.Today’s episode features Chris McLellan, Founder of Friends Electric and creator of the nonprofit Ask AI. With over 15 years of experience launching breakthrough technologies globally, Chris specializes in building practical, human-AI powered marketing systems for SMEs.Key Highlights:Taxi Wars & Market Disruption: Chris shares lessons from London’s taxi app battles and how they inform today’s AI-driven regulatory and market shifts. AI Adoption for SMBs: He explains how small businesses can begin using AI for marketing, growth, and productivity through human-AI collaboration. Data Governance & Standards: Chris breaks down the importance of the ISO-approved Data Collaboration Framework for secure, ethical data innovation in Canada. AI-Enabled Content Engine: He discusses his model for scaling content and marketing programs with AI while staying rooted in strategy and adaptability.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 16, 202523 min

Ep 801Jordan Mair on Branding, Creativity & AI in Modern Marketing

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the evolving landscape of modern marketing and how creativity, strategy, and technology work together to drive measurable growth for Canadian businesses.We are joined by Jordan Mair, Director of Homebuilder Marketing and Value & Innovation at ZGM Modern Marketing Partners, Western Canada’s largest independent marketing agency. With over 15 years of experience, Jordan helps brands build trust, stand out creatively, and navigate changing markets across Canada and Texas.Key Highlights:1. Brand as a Business Tool: Jordan shares how purpose-driven branding solves core business challenges and builds trust through strategy and data.2. Creative Differentiation: He explains why standing out is essential for SMBs and how ZGM’s integrated model helps brands stay memorable.3. AI’s Role in Modern Marketing: Jordan discusses how AI is reshaping full-funnel strategy and how ZGM balances humanity with technology.4. Expansion Insights: He describes how entering Texas informs market strategy and how research like ZGM’s builder study supports businesses.5. Future Vision for ZGM: Jordan highlights ZGM’s long-term focus on innovation, impact, and supporting industries from homebuilding to social change.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Dec 16, 202518 min