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CanadianSME Small Business Podcast

CanadianSME Small Business Podcast

782 episodes — Page 6 of 16

Ep 888Boost Capacity—No Full-Time Hire Needed Kristin Spong on Riipen’s FuturePath for Canadian SMEs

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how work-based learning helps small businesses access fresh talent, move faster, and grow with confidence.Our guest is Kristin Spong, Senior Manager of Employer Sales at Riipen. Kristin shares how programs like FuturePath connect SMEs with students for real-world projects, delivering practical skills, fresh perspectives, and measurable business impact.Key HighlightsThe SME Advantage of Student Talent: How short-term student projects help businesses test ideas and accelerate execution. How FuturePath Works: A simple, low-risk model that creates value for both students and employers. Skills That Drive Results: The types of projects students support, from marketing and research to digital updates. Real Business Impact: A success story showing measurable outcomes from a FuturePath partnership. Shaping the Future Workforce: Riipen’s vision for connecting education, business growth, and meaningful work experience.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 18, 202613 min

Ep 887Agentic AI Is Here: Vooban’s Playbook for Real-World Implementation

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore Agentic AI and how autonomous systems are redefining the future of work by making AI practical, scalable, and profitable for organizations.Our guest is Kevin Moore, Founder and CEO of Vooban, Canada’s largest privately owned AI services company. Kevin shares insights on digital workers, multi-agent systems, and how Agentic AI is positioned to unlock productivity and creativity across Canadian businesses.Key HighlightsAgentic AI Explained: How autonomous, multi-agent systems are changing the way humans and AI collaborate. Boosting Canadian Productivity: Where businesses can see immediate gains by embedding AI into operations. Beyond LLMs: The AI models driving real-world results, from forecasting to computer vision. Monad Platform: How Vooban’s multi-agent system automates knowledge work and supports global expansion. Leadership and Security: Why human creativity and strong cybersecurity are critical in autonomous AI systems.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 18, 202626 min

Ep 886Is Your Marketing Team Too Lean to Win in 2026?

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In high-stakes B2B marketing, the real challenge is not visibility but turning complex, technical solutions into revenue-driving narratives that build trust and pipeline.In this episode, Beverly Crandon, Director of Marketing at Liferaft, shares how lean teams can build powerful brand engines, simplify sophisticated products, align tightly with sales, and leverage AI to reshape modern threat intelligence.Key HighlightsThe Lean Team Engine: How small marketing teams build demand and brand without enterprise budgets. Clarity Drives Conversion: Turning complex technical platforms into simple, compelling sales narratives. Marketing–Sales Alignment: Building a predictable pipeline through shared goals and operational discipline. Owning the Brand Refresh: Lessons learned from executing an in-house rebrand. AI in Threat Intelligence: How platforms like Liferaft iQ are transforming proactive security operations.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 17, 202620 min

Ep 885Beyond the Chatbot Is Agentic AI the New Employee?

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we move beyond basic automation to explore Agentic AI and how autonomous systems are being designed to operate inside real business workflows and deliver measurable outcomes.Our guest is Subrina Shawlin, Head of Product and Innovation at AgentSense. With experience spanning North America and the Middle East, Subrina shares how pre built, industry specific AI agents are transforming operations by integrating seamlessly with hundreds of enterprise systems.Key HighlightsAgents vs Chatbots: The real functional difference between conversational tools and autonomous agents. SME Quick Wins: Where smaller businesses should start to see value fast and what to avoid early. Pre Built Agent Strategy: How AgentSense approaches scalable, industry focused AI deployment. Global Use Cases: Real world impact across retail and logistics in multiple regions. Future Trends: What leaders must watch around adoption, governance, and trust in agentic AI.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 13, 202627 min

Ep 884Can AI Actually Fix Manual Data Entry?

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how manual sales orders create hidden bottlenecks for manufacturers and distributors, and how automation can eliminate errors while boosting productivity and margins.Our guest is Scott Parker, Senior Director of Product Marketing at Conexiom. With over 20 years in B2B SaaS, Scott shares how AI powered automation transforms order processing from a messy, error-prone task into a seamless, hands-free workflow.Key HighlightsPMM Perspective: How Scott’s diverse background in sales, support, and product shapes complex automation positioning. The Myth of "Good Enough": Why executives often ignore manual processes until costly errors occur. The 100 Spools Nightmare: A real story of how a small error disrupted a distributor’s entire customer relationship. AI in Action: How Conexiom ensures order accuracy before data even reaches the ERP system. Frictionless Commerce: What a fully automated, customer-centric order workflow looks like for manufacturers and distributors.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 13, 202623 min

Ep 883The Super App Era: Is Canadian Banking Finally Changing?

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian fintech is evolving, the rise of customer-centric platforms, and how technology is reshaping the way Canadians save, spend, and borrow.Our guest is Naga Parvatharajan, CEO of Ratehub.ca. With experience scaling businesses at Marcus by Goldman Sachs and SoFi, Naga is leading Ratehub into a "one-stop shop" super app serving over 17 million Canadians, driving innovation through AI and personalized financial solutions.Key HighlightsEvolution of Canadian Fintech: How Ratehub is positioning itself and the shift toward a super app model. Canada vs US Banking: Key opportunities for disruption compared to the early US fintech market. AI and Personalization: How AI predicts approval likelihood and improves decision making for Canadians. Expanding the Marketplace: The strategy behind launching personal loans and empowering consumers. Future of Consumer Finance: What to watch as fintech continues to mature and transform the Canadian banking landscape.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 13, 202636 min

Ep 882SMEs Have Sustainability Ambitions But Can’t Access the Capital to Achieve them!

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian SMEs can turn sustainability ambition into measurable action while navigating the growing challenges of climate finance.Our guest is Elisa Moscolin, Executive Vice President of Sustainability and the Sage Foundation at Sage. A global sustainability leader, Elisa shares how access to capital, smarter reporting, and inclusive policy design can unlock responsible growth for small businesses.Key HighlightsThe Stocktake Report: What it reveals about Canadian SMEs and how their sustainability journey compares globally. The Virtuous Circle: How access to finance, data, and sustainability reporting must reinforce rather than restrict SME growth. AI and Sustainability: How AI can help SMEs reduce reporting friction and scale impact. Finance Built for SMEs: What must change to create financial products that support climate resilience and growth. Global Implementation: How Sage is ensuring SMEs have a voice at COP30 and beyond.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 13, 202618 min

Ep 881How Marketers Beat AI Using Psychology, Positioning … and Humanity

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore product marketing and go to market strategy, with a focus on turning early stage products into category leaders.Our guest is Laurier Mandin, Founder and Principal Consultant at Graphos Product, creator of the CLIMB scoring system and author of I Need That. Laurier shares practical insights on buyer psychology, specialization, and building products that stand out in an AI driven market.Key HighlightsStatus Quo Bias: Why products must be dramatically better to overcome buyer resistance and trigger behavior change. Human Advantage in an AI Era: How entrepreneurs can leverage human insight and creativity to stay profitable and relevant. Power of Specialization: Why focusing on a specific niche creates uniqueness and avoids costly go to market mistakes. Remote First Operations: Lessons from shifting to a fully remote model and what it reveals about efficiency and culture. Future of Graphos Product: Laurier’s vision for helping builders and risk takers bring better products to market.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 12, 202628 min

Ep 880Where Advisors Need Support —And How IG Wealth Management Is Solving Tech, HNW, Succession Planning Gaps

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the future of wealth management and the forces shaping advisor success in a rapidly evolving financial landscape.Our guest is Brent Allen, EVP and Head of Sales and Distribution at IG Wealth Management. Drawing on insights from the new Advisor Perception Industry Study, Brent shares how technology, succession planning, and high net worth client strategies are redefining advisor growth as IG approaches its 100th anniversary.Key HighlightsAdvisor Technology Gap: Why advisors see technology as critical to efficiency and long term practice growth. HNW Client Growth: How strategic partnerships help advisors serve complex, high net worth client needs. Succession Planning Crisis: Why many advisors lack transition plans and how dealers can better support legacy building. Tech Driven Efficiency: How IG’s investments streamline compliance and elevate the advisor client experience. Looking Ahead to 2026: The trends shaping wealth management and how IG’s legacy informs its future vision.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 12, 202623 min

Ep 879Benoit Maheux on Cutting Cloud Costs & Scaling Smart with AWS

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian SMEs can modernize, optimize, and scale securely on AWS while balancing cost, security, and operational efficiency.Our guest is Benoit (Ben) Maheux, Partner and VP of Growth at Unicorne. With over 15 years in innovation, product strategy, and digital transformation, Ben helps SMEs leverage cloud technology and FinOps to reduce waste, improve governance, and achieve measurable business outcomes.Key HighlightsWhy AWS for SMEs: How Canadian SMEs can scale securely and modernize infrastructure without large IT teams. FinOps & Cost Optimization: How Unicorne’s Stable platform detects cloud waste and turns migration into a cost advantage. Security and Simplicity: Lessons from rebuilding MUUTAA’s architecture to improve hospital supply chains. Boutique Cloud Advantage: How Unicorne combines technical expertise and business strategy to deliver measurable ROI. Future of Cloud Scaling: Trends shaping cloud adoption for SMEs and Unicorne’s long term vision for smarter operations.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 11, 202620 min

Ep 877Drew Collier on Leading with Purpose,ESG & the Future of Mobility

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how social purpose and ESG principles are becoming powerful drivers of innovation, loyalty, and financial performance in the automotive industry.Our guest is Drew Collier, President and CEO of LGM Financial Services Inc. With a track record of building purpose led financial models and advancing responsible mobility, Drew shares how embedding social impact into strategy transforms culture, attracts talent, and delivers sustained growth.Key HighlightsPurpose as Strategy: How social purpose fuels innovation and profitability beyond branding. Responsible Mobility: What the future looks like when sustainability and scale work together. Culture Transformation: How aligning purpose with performance reshapes teams and outcomes. ESG and Governance: Why accountability and measurement drive long term growth and trust. Leadership Lessons: Advice for building high growth businesses rooted in impact and values.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 11, 202617 min

Ep 878Inside MaRS: How Canada’s Largest Innovation Hub Helps Startups Scale

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how innovation ecosystems, strategic learning, and strong founder networks help Canadian entrepreneurs build world class ventures and achieve measurable growth.Our guest is Nirali Rathwa, Associate, Member Experience, Programming and Corporate Innovation at MaRS Discovery District, Canada’s largest innovation hub. Nirali shares how capability building, community driven support, and inclusive program design are shaping the next generation of successful founders across the country.Key HighlightsEvolving Startup Reality: How AI and global connectivity are reshaping entrepreneurship in Canada. Power of Networks: Why community, partnerships, and shared learning accelerate founder growth. Capability Building: How skills like pricing, hiring, and storytelling matter as much as capital. Accessible Pathways: How digital platforms and programs expand access beyond major cities. Future Vision: How MaRS is enabling founders to tackle climate and healthcare challenges.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 11, 202612 min

Ep 876Sanjeays Fernando on How AI Is Transforming Digital Advertising

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how digital media, paid advertising, and AI driven platforms are reshaping how brands achieve measurable growth in an increasingly crowded market.Our guest is Sanjeays Fernando, Senior Digital Media Specialist at Vovia. With over seven years of international experience managing campaigns for brands like Red Cross, Tourism Calgary, and Edo Japan, Sanjeays shares how strategy, creativity, and analytics come together to drive real performance for Canadian SMEs.Key HighlightsAI in Digital Media: How AI is reshaping targeting, optimization, and the role of human media specialists by 2026. Creative as the Growth Lever: Why creative quality now outperforms media spend and how SMEs can test ideas efficiently. The Isolation Effect: How visual contrast and zero cost psychology help ads stand out on platforms like Meta. Platform Pitfalls: What Canadian SMEs should watch for with Performance Max and evolving social algorithms. Vovia’s Vision: How Vovia continues to innovate and deliver measurable growth for North American brands.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 10, 202624 min

Ep 875Cybersecurity, Hosting & Growth: How SMEs Can Win in the Digital Age

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how SMEs can build a strong, secure, and scalable online presence by aligning web infrastructure, cybersecurity, and digital marketing strategy.Our guest is Mudassir Ismail, Social Media Associate at HostNOC. With a strong foundation in social media strategy and a broad understanding of digital marketing and hosting technologies, Mudassir shares how dependable infrastructure, smart automation, and data driven creativity help businesses grow with confidence.Key HighlightsChoosing the Right Hosting: How SMEs can select between web hosting, VPS, and dedicated servers based on cost, security, and scalability. Cybersecurity for SMEs: The most common risks businesses face and practical, affordable steps to protect data and systems. AI and Automation: How managed services, AI, and automation improve efficiency and customer experience. Creative Meets Analytics: Why blending creativity with performance data is essential for effective social media and digital marketing. HostNOC’s Vision: How combining technology, design, and data will shape smarter digital experiences and future hosting solutions.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 10, 202617 min

Ep 874The Seasonal E-Commerce Playbook: Niche Focus and Customer Journeys That Win

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how seasonal e commerce businesses can stay visible year round and convert winter interest into spring sales through focused digital strategy.Our guest is Steisi Topalli, eCommerce Specialist at The Ultimate Deck Shop in Saskatchewan. With experience spanning software engineering, design, and marketing, Steisi shares how niche focus, customer journey thinking, and lean execution help small teams compete with national retailers.Key HighlightsSolo Marketing Reality: How one person manages multiple channels with limited budget and tools. Power of Specificity: Why selling a focused product category beats competing on scale. Seasonal Messaging Shifts: How winter content drives spring demand in e commerce. Customer Journey First: Why custom Shopify experiences outperform generic templates. Community Driven Growth: How TUDS X strengthens contractor and homeowner engagement.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 10, 202616 min

Ep 873Market Research Secrets: Can SMEs Outsmart the Giants?

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack how public opinion and market research help businesses understand the real motivations behind consumer behavior and stay relevant in a shifting economic landscape.Our guest is Dan Arnold, Chief Strategy Officer at Pollara Strategic Insights. With extensive experience in economic polling, political research, and consumer sentiment analysis, Dan shares how SMEs can use research tools once reserved for large organizations to sharpen strategy, assess sustainability perceptions, and plan with confidence for 2026.Key Highlights2026 Economic Mood: How Canadians feel about finances and what it means for SME decision making. Polling vs Focus Groups: When to use each research method and why it matters. SME Market Insight: How small businesses can use research to validate products and messaging. Sustainability Findings: What recent SME polling reveals about ROI and perception gaps. Pollara Substack: Why Pollara launched a new platform for economic and public insight.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 10, 202619 min

Ep 872Google Reveals Canada’s First AI Shopping Era—What Retailers Must Do!

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI powered retail and intelligent discovery are reshaping how Canadians search, compare, and shop in an increasingly non linear digital landscape.Our guest is Eric Morris, Managing Director and Head of Retail at Google Canada. Drawing on deep experience in search innovation and retail transformation, Eric shares insights from Google’s AI powered holiday season, new agentic solutions, and what Canadian retailers must do now to scale smarter with AI.Key HighlightsAI Powered Shopping Shift: How Canadian consumer behavior is changing in the AI era. AI Driven Discovery: How businesses can show up in non linear, AI led shopping journeys. Agentic AI Tools: How Ads Advisor turns data into clear, actionable growth steps. Canadian Retail Wins: Real examples of retailers scaling with Google AI solutions. Future Readiness: What retailers should build now for long term AI success in 2026.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 9, 202625 min

Ep 871Choosing the Right MSP: LOGIX’s Secrets to Cyber & IT Success

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the essential strategies that help businesses master their IT operations, cybersecurity, and digital transformation in an ever-changing technological landscape.Joining us is Robert Baird, President and CEO of LOGIX Data Products Inc., a pioneer who has spent nearly four decades leading innovation in Canada’s tech industry. Robert shares his deep expertise on choosing the right Managed Service Provider, building a strong cybersecurity framework, and integrating AI to create smarter, more secure businesses.Key Highlights:Choosing the Right MSP: What business leaders should look for when selecting a Managed Service Provider for long-term success. Cybersecurity Essentials: Why a layered defense and annual testing are vital to avoid insurance claim denials. AI in Business: How SMBs can integrate AI tools for efficiency and automation without massive infrastructure costs. Pioneering Innovation: Lessons from building Pizza Pizza’s real-time micro-computer system and early IBM 1401 experience. LOGIX’s Legacy & Future: Robert’s leadership insights and vision for advancing cybersecurity and cloud solutions in Canada.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 9, 202620 min

Ep 870How Leaders Build Trust: Ravi Rajani on Communication That Drives Growth

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how conscious communication, trust, and storytelling help leaders strengthen relationships and drive sustainable revenue growth.Our guest is Ravi Rajani, Communication Expert, Author, and International Speaker, and the author of Relationship Currency. Ravi shares how intentional dialogue, trust-first frameworks, and human-centered storytelling create influence in a world increasingly shaped by AI.Key HighlightsBreaking Limiting Labels: How self-labeling restricts growth and how leaders can reframe identity for greater influence. Relationship Currency in Business: Using trust-first storytelling and dialogue to grow revenue and referrals. Five Habits of Influential Communicators: Core practices that elevate leadership, even for introverts. Storytelling for Investors: How social proof stories attract capital and build credibility. Future of Human Connection: Why authentic communication matters more as AI reshapes business interactions.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 6, 202626 min

Ep 869Smarter Decisions with AI: Solink’s Vision for Small Business Security

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI driven video intelligence is helping businesses move beyond basic security toward smarter, more proactive operations.Our guest is Michael Scott, Chief Marketing Officer at Solink. With a background in cybersecurity and experience building global marketing teams, Michael shares how Solink turns everyday security cameras into powerful business assets through AI and operational insights.Key HighlightsFrom Reactive to Proactive: How Solink helps SMBs address risk, efficiency, and decision making in real time. Accessible AI Video Intelligence: How enterprise grade innovation is delivered in a simple, cost effective way for small businesses. Value Beyond Security: Real examples of SMBs using video data to uncover operational issues and improve performance. Scaling with Simplicity: How Solink balances rapid growth and innovation while serving over 35,000 SMB customers. Leadership and Future Vision: Lessons in building high impact growth engines and Solink’s long term direction.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 6, 202617 min

Ep 868From 4.3 to 4.8 Stars: How Dialogue Improved the Member Journey

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology, empathy, and AI come together to deliver digital healthcare at national scale without losing the human touch.Our guest is Trevor Heselton, Vice President of Member Experience at Dialogue. A seasoned product leader with over $250 million in value created across organizations like Wayfair and TELUS Digital, Trevor shares how Dialogue supports nearly a quarter of Canadians while maintaining compassionate, high quality care.Key HighlightsReducing Digital Friction: How small changes in the member journey improved follow through and care completion. AI in Clinical Workflows: How automation supports providers and members without compromising empathy. Mental Health Intake Design: Why booking and intake moments matter most and how user data shaped improvements. Scaling With Insight: How data and curiosity guide product decisions at a national healthcare scale. Clinical Excellence Leadership: What Exemplary Standing accreditation means and how it influences Dialogue’s future roadmap.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 5, 202623 min

Ep 867Building a Legacy: A Leader’s Blueprint for Sustainability & Impact

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how technology leadership, strategic networking, and values driven decision making create lasting impact for businesses and communities.Our guest is Frank Abbruzzese, President of AlphaKOR. With nearly four decades in the tech sector, Frank is known as The King of Networking, the author of Building Legacies, and a recipient of Tech CEO of the Year and Entrepreneur of the Year honors.Key HighlightsBuilding a Business Legacy: Frank shares the principles of ethical leadership and community commitment behind AlphaKOR’s long term success. Networking That Creates Opportunity: How relationship driven networking led to AlphaKOR’s AI initiatives and real client opportunities. Cybersecurity Essentials: The must have protections Canadian SMBs need and how security enables smarter technology use. AI and Mentorship: Why mentorship matters in tech and how leaders should approach AI adoption with confidence and clarity. Future Vision for AlphaKOR: Frank’s commitment to mentoring leaders and strengthening Canada’s technology ecosystem.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 5, 202622 min

Ep 867How to Future-Proof Your Business in the Age of AI

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin, where we explore the strategies helping Canadian businesses rise above noise and become the trusted authority in their markets. As AI reshapes how people search and decide, visibility now depends less on keywords and more on credibility.In this episode, Eric LeRiche, Authority Growth Strategist and Founder of LeRiche Marketing, breaks down why classic SEO is no longer enough and how Generative Engine Optimization is changing the rules. The discussion covers authority building, third party validation, human driven content, and how serious brands achieve sustainable growth through trust.Key HighlightsGEO and Authority Growth: Why credibility now matters more than rankings in AI driven search. Trust as a Growth Engine: How authority converts better than ads or traditional SEO. Avoiding AI Content Slop: Using AI without losing human voice and authenticity. Proven ROI Systems: How authority focused strategies stay Google and AI proof. Performance Based Growth: Commission driven models and a free content offer for qualified brands..Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 5, 202619 min

Ep 866From SEO to AI: How Spacebar Collective Scales B2B SaaS Growth

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how B2B SaaS companies can harness SEO, AI driven content, and flexible team structures to achieve sustainable, high impact growth.Our guest is Chris Tweten, CMO of Spacebar Collective, an agency specializing in SEO and AI SEO for B2B SaaS startups. As a serial entrepreneur obsessed with measurable growth, Chris helps early stage companies build partnerships, scale traffic, and create content that actually converts.Key HighlightsSEO That Drives Signups: Why startups must work backward from conversion goals and build SEO strategies tied to traffic, pages, and backlink requirements. Sustainable Partnerships: How win win partnerships, including white label collaborations, create long term growth for Canadian B2B startups. AI Powered Content Results: How Spacebar achieved 30 percent monthly traffic growth by pairing AI tools with expert content refreshes. Global Remote Team Model: How an asynchronous, flexible structure boosts productivity while presenting new consistency challenges. Future of AI SEO: Chris’s vision for making Spacebar Collective the secret growth weapon for emerging B2B SaaS companies.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 5, 202616 min

Ep 865Insurance CAT Crisis: How AI Cuts Costs and Speeds Recovery Fast

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how artificial intelligence is transforming catastrophe management as natural disasters place growing strain on Canada’s insurance industry.Our guest is Dan Lawrence, CEO and Co founder of Atlis AI. A seasoned growth executive, Dan shares how Atlis automates emergency response and vendor coordination to reduce costs for insurers while helping families recover faster during times of crisis.Key HighlightsThe Cost of Manual CAT Operations: How outdated processes drive millions in losses as disasters become more frequent. The Adjuster Crisis: Why legacy systems overwhelm adjusters and impact both efficiency and mental health. Automating Recovery: How instant vendor access accelerates rebuilding while lowering claims related costs. State of ALE 2026: What the upcoming report reveals about the hidden financial impact of disasters. Human Centered Infrastructure: How a national, end to end platform improves outcomes for carriers and policyholders alike.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 4, 202619 min

Ep 864Safety Culture: The 3 Practical Steps Leaders Must Take

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how fatigue risk management is emerging as a critical lever for improving frontline safety and human performance.Our guest is Andrew Morden, CEO of Fatigue Science, the company behind Readi, an AI powered platform that predicts individualized fatigue risk up to 18 hours in advance without wearables or hardware. Andrew shares how making fatigue measurable transforms safety culture from reactive to proactive.Key HighlightsFrom Personal to Operational Risk: How fatigue evolved into a predictable, measurable safety indicator leaders can manage. Leading Indicator Advantage: Why treating fatigue proactively strengthens both operational performance and safety culture. Practical Safety Leadership: Simple, friction free ways leaders can embed fatigue awareness into daily operations. AI Without Wearables: How predictive modeling delivers scalable human performance insight across industrial environments. Future of Safety Leadership: How fatigue intelligence fits into critical controls and the next evolution of safety frameworks.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 4, 202615 min

Ep 863Institutional Grade Risk: Why Advisors Need Better Analytics to Elevate the Client Experience

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how modern wealth management technology is helping firms transition from fragmented legacy systems to integrated, scalable digital platforms.Our guest is Benoit Fleury, Co-founder and Chief Product Officer at d1g1t Inc. With over two decades of experience across Algorithmics and S and P Capital IQ, Benoit shares how institutional grade performance and risk technology is reshaping the future of wealth management.Key HighlightsThe d1g1t Origin Story: How timing, market insight, and entrepreneurial conviction led to the launch of a new wealth technology platform. Solving the Legacy Problem: How integrated digital platforms replace fragmented systems to drive efficiency and scalable growth. Product Innovation and Momentum: What the latest product release enables and how strategic funding supports industry wide digital adoption. Culture and Talent: How d1g1t’s team culture fuels innovation in complex financial technology. Advice for Founders: Benoit’s key lesson for entrepreneurs building in technology and financial services.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 4, 202619 min

Ep 862SMBs: The Cyber Threat You Don’t See Coming Could Shut You Down Fast!!

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how small and mid-sized businesses can defend against today’s increasingly sophisticated cyberthreats without enterprise-level budgets.Our guest is Francis Pilon, Director of Sales at StreamScan, a Canadian cybersecurity firm providing continuous monitoring from its Montreal-based security operations center. Francis shares what really happens during cyber incidents, where common assumptions break down, and how early detection changes outcomes.Key HighlightsInside a Cyber Incident: What an attack actually looks like for SMBs and how preparation changes the damage. IT Accountability Gaps: The difference between assumed security and real protection, and what leaders must ask. Cybersecurity as Trust: How strong security improves competitiveness and unlocks larger contracts. Immediate Security Priorities: Three practical steps SMBs can take now to improve detection and response. Canadian SOC Advantage: How StreamScan’s Canada-based operations strengthen trust and incident handling.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 4, 202621 min

Ep 861AI for Agencies: Kevin Hayes on the Future of Marketing Strategy

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and mid-sized businesses can build sustainable, revenue-focused marketing strategies by aligning creativity, data, and operational excellence.We’re joined by Kevin Hayes, Head of Growth at Soulpepper Marketing, a Vancouver-based agency known for helping professional service firms boost lead generation and intake performance. Kevin brings decades of strategic experience from brands like Deloitte and GE, along with a passion for community-driven impact.Key Highlights:2026 Strategy Blueprint: The pillars firms must prioritize for sustainable, data-backed growth. The Roughriders Campaign: How a fun insight turned into a national success and reshaped targeting. Fixing Missed Leads: Why follow-up failures cost firms revenue and the systems that solve it. AI + Lead Response: How teams can boost conversions with faster response habits and smart tools. Purpose & Vision: How Soulpepper blends business growth with meaningful community impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 3, 202615 min

Ep 860Modern IT, AI, and MDR: The New Competitive Advantage for SMB Success

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore insights and solutions that help organizations operate securely, scale efficiently, and innovate with confidence. In this episode, we dive into digital transformation, cybersecurity, AI, and automation, and how managed services simplify growth for Canadian businesses.Our guest is Habib Malik, CEO of MSP Corp and Co-founder of Groupe Access, with more than three decades of experience in modern workplace technology. Habib shares how technology becomes a true competitive advantage, how businesses can innovate without compromising security, and why managed services are foundational to sustainable, long-term growth.Key HighlightsTechnology as a Growth Engine: How modern IT strategy helps SMBs and enterprises scale efficiently and stay competitive. Cybersecurity in the AI Era: How MDR solutions like Guardian Shield defend against ransomware and evolving threats. AI, Automation & Modern Work: What a practical Modern Workplace transformation looks like using M365 and hybrid cloud. The Power of Managed Services: Why trust, partnership, and proactive support matter beyond basic IT delivery. Leadership & Future Vision: How MSP Corp is scaling nationwide through innovation, operational excellence, and R&D.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 3, 202621 min

Ep 859AI Projects Will Fail Unless You Do This

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack what it really takes to implement AI automation that delivers durable, real world results beyond hype.Our guest is Zane Frantzen, VP of Platform and Operations at SimplyAsk.ai and founder of Symphona, an AI automation suite designed to reduce manual work through process first automation while keeping humans meaningfully involved.Key Highlights:AI Reality Check: Common misconceptions about AI and the fundamentals required before automation works. Build vs Buy Decisions: When custom automation makes sense and what teams underestimate about long term complexity. Humans in the Loop: Why human oversight is essential and how to choose the first workflows to automate. Governance and Metrics: What AI governance looks like in practice and how success is measured clearly. Global Scale and Recognition: What Deloitte Fast 50 recognition and global partnerships signal for Symphona’s future.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Feb 2, 202614 min

Ep 858AI in Supply Chain: Robert Jolliffe's Optimization Hacks

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies and tools helping manufacturing businesses achieve operational excellence. Today, we’re diving into the world of ERP, supply chain management, and AI, and how modern systems empower manufacturers to operate with greater precision and efficiency.Our guest, Robert Jolliffe, President and CEO of Sabre Limited, brings over thirty years of experience advising more than two hundred SMB manufacturers across North America. With deep expertise in engineering, IT, LEAN, Six Sigma, and ERP implementation, Robert leads Sabre Limited, a Microsoft Gold Partner recognized for its fixed fee, manufacturing-first approach to Microsoft Dynamics 365 Business Central.Key HighlightsA Multi-Disciplinary Career: Robert shares how engineering, IT, and LEAN shaped his unique approach to ERP for manufacturers. Aligning LEAN and ERP: Why integrating LEAN techniques with ERP systems drives stronger performance. AI in Manufacturing: How AI is transforming supply chain planning and operational efficiency for SMEs. Business Central Adoption: Why SMB manufacturers are rapidly moving to Microsoft Dynamics 365 Business Central. Leadership & Future Vision: Robert reflects on three decades of innovation and Sabre’s long-term mission in manufacturing IT.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 30, 202630 min

Ep 857AI Agents in Retail: Caila Schwartz on Canada’s Cyber Week Trends for 2025

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how shifting consumer behavior and AI-driven commerce are reshaping the future of retail in Canada.Our guest is Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce. Caila breaks down key insights from 2025 Canada Cyber Week, explains how AI agents are transforming product discovery, and shares what retailers must do to stay competitive in the year ahead.Key HighlightsCanada Cyber Week Insights: What deal-seeking behavior and pricing trends reveal about Canadian shoppers. AI Agents in Commerce: How Agentforce blends human expertise with AI to improve discovery and decisions. Personalization at Scale: How retailers are using AI to drive relevance, conversion, and loyalty. Shifting Shopper Behaviors: The biggest behavioral changes retailers must plan for in 2026. Future of Retail AI: Turning complex data into actionable strategies for long-term success.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 30, 202620 min

Ep 856SR&ED Myths Busted: Does Your Business Actually Qualify?

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into the complex world of government funding and how Canadian entrepreneurs can navigate a broken system to access the capital they need.Joining us is Jonathan Stacey, Co-Founder and CEO of Grant Fund Pro. After consulting with over 160 companies, Jonathan developed a platform that uses AI to automate the grant application process, helping businesses secure funding with ease.Key Highlights:Fixing the Broken Funding System: The biggest misconceptions about government funding and how they prevent businesses from applying. Busting SR&ED Myths: What everyday work qualifies for SR&ED tax credits and why many companies mistakenly think they aren't eligible. AI-Powered Grant Applications: How Grant Fund Pro’s AI Writing Assistant simplifies the application process and customizes the content for businesses. Building a 12-Month Funding Roadmap: What it looks like to plan for a full year of funding and how the platform helps businesses stay ahead. Democratizing Access to Capital: Jonathan's vision for simplifying the digital ecosystem for future entrepreneurs.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 29, 202620 min

Ep 855Small Biz Insurance: Stop Overlooking These Risks!

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore commercial insurance and how technology is transforming the way entrepreneurs access fast, reliable, and affordable protection for their businesses.Our guest is Cheryl Fearon, Vice President of Sales at Zensurance. With over twenty years of sales leadership experience at companies like Apple and Bell, Cheryl now supports a platform that has served more than five hundred thousand Canadian small businesses and delivers premium savings of up to thirty five percent.Key HighlightsMarket Trends: Cheryl breaks down the biggest insurance trends and the key coverage gaps SMBs commonly overlook. Emerging Risks: She highlights the top rising threats for 2026 and how businesses can proactively prepare. Tech and Affordability: Cheryl explains how digital tools and a fifty plus provider network enable savings up to thirty five percent. Customer Experience: She shares how genuine care shaped Zensurance’s culture and how their online quoting and support work. Future Vision: Cheryl discusses Zensurance’s growth trajectory and its mission to transform commercial insurance in Canada.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 29, 202621 min

Ep 854From Exit to Opportunity: The Silver Tsunami Explained for SMEs 2026!!

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the Silver Tsunami and the growing urgency around business succession as thousands of Canadian owners prepare for retirement.Our guest is Liz MacRae, Co Founder and President of Village Wellth. A serial entrepreneur and recent Calgary.tech Top 10 Company to Watch honouree, Liz shares how software, advisory support, and capital access can democratize business ownership and protect community businesses through successful transitions.Key HighlightsCanada’s Succession Crisis: Why business transitions are becoming a national economic issue and what’s at stake if they fail. Buying a Business Without Millions: How acquisition financing and creative capital options make ownership more accessible than people think. Capital Access for Women: How targeted funds like BDC’s ETA initiative are opening doors for female acquisition entrepreneurs. Beyond the Money: The non financial barriers to buying a business and how collaboration helps overcome them. Scaling Village Wellth: How US expansion and national recognition support a global vision for acquisition entrepreneurship.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 28, 202619 min

Ep 853Why Canadian Businesses Need Sovereign AI to Compete

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore Sovereign AI, data governance, and open source infrastructure, and why Canadian businesses must reclaim control of their data to stay secure and competitive.Our guests are Brock Rowlands, CEO, and John Galbraith, VP of R and D at Evormore. With decades of expertise in AI enabled product development, manufacturing, and resilient systems, they help Canadian SMBs turn operational data into a strategic, future ready asset.Key HighlightsWhy Sovereign AI Matters: Brock explains how keeping data within Canadian infrastructure strengthens security, autonomy, and competitiveness. Build vs Buy in AI: John breaks down how open source tools empower companies to build custom solutions and reduce reliance on fragmented SaaS. AI as a Core Capability: Why hiring AI talent signals a shift from buying software to developing internal intelligence and long term advantage. Human Centered Adoption: How Evormore’s consulting and change management practices help legacy teams integrate AI with confidence. A Canadian AI Future: Brock shares the vision for a sovereign ChatGPT alternative and how businesses can join the ten dollar per month beta.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 27, 202619 min

Ep 852AI for B2B: Automate Your Lead Gen?

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI, automation, and system design help leaders unlock more freedom, enhance performance, and build sustainable digital growth.Our guest is Lilia Olvera, Founder of 15 Element, an AI driven agency specializing in B2B digital transformation. With over a decade of expertise in user experience, lead generation, and performance systems, Lilia brings a unique perspective blending technology, wellness, and purpose driven leadership.Key HighlightsFrom Corporate to Systems Leader: How Lilia’s journey and discipline shaped 15Element.ai and why a system first approach creates freedom and better results. AI’s Fastest ROI Spots: Where B2B and industrial firms can leverage AI and automation to improve user experience and accelerate lead generation. Relational Marketing: Why deeper client relationships drive loyalty, conversions, and long term growth in a crowded digital landscape. Removing Growth Barriers: The operational challenges holding firms back and how 15 Element optimizes systems to cut costs and speed delivery. Wellness and Innovation: Why The Wellness Lab Podcast matters to Lilia’s mission and her long term vision for 15Element.ai.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 27, 202620 min

Ep 85090 Million Underserved: Propel’s AI Platform for Inclusive Credit

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how fintech leaders are reshaping access to credit through AI, strategic partnerships, and disciplined growth. In this episode, we examine how purpose-driven financial platforms can scale responsibly while expanding inclusion for underserved consumers.Our guest is Noah Buchman, Co-founder, President, and Chief Revenue Officer at Propel Holdings. Noah shares how Propel leverages AI to make credit more accessible, balances profitability with responsible lending, and builds a strong culture while growing its global footprint.Key HighlightsAI-Powered Financial Access: How Propel uses AI to expand equitable credit access beyond traditional financial models. Disciplined, Purpose-Driven Growth: How responsible lending, strategic acquisitions, and facility expansion create long-term value. Partnerships & Origin Story: How strong partnerships and early leadership decisions turned Propel into a global fintech leader. Culture as a Growth Multiplier: Why an inclusive, values-driven culture is central to Propel’s sustained success. Global Vision & Innovation: How Lending-as-a-Service and platform innovation are shaping Propel’s future impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 24, 202627 min

Ep 851RDM’s MCP Server: A New Era of Simple, Secure Access

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore secure remote access, privileged access management, and how AI can be integrated responsibly into modern IT operations.Our guests are Marc-André Moreau, CTO at Devolutions, and Chris Steffen, VP of Research at Enterprise Management Associates. Together, they unpack Devolutions’ new Model Context Protocol (MCP) server, why secure AI automation matters, and what this shift means for SME IT teams managing growing complexity.Key HighlightsRemote Access Security Challenges: Why credential and endpoint security remain critical pain points for IT teams. The MCP Breakthrough: How secure AI integration differs from traditional LLM approaches that expose risk. Practical Gains for IT Pros: How the MCP server helps SME IT teams work faster without compromising security. Future of Secure AI Automation: Where AI will have the biggest impact on governance, compliance, and productivity. Guiding Vision: How Devolutions is shaping responsible AI capabilities to better support SME IT operations.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 24, 202617 min

Ep 850Why Representation Still Matters in Hiring and Business Growth Today!

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how inclusive leadership and thoughtful talent strategy help organizations perform at their best. In this episode, we focus on DEI, representation, and why inclusive hiring still matters for building resilient, innovative teams.Our guest is Ross Cadastre, Founder of BIPOCJobs.ca and VP, Professional Resourcing at MIR Digital Solutions. Ross shares how a moment of frustration sparked the creation of a national job platform, the realities of navigating bias as a Black leader, and how representation strengthens leadership, decision-making, and community impact.Key HighlightsWhy Representation Still Matters: How diversity directly improves innovation, decision-making, and organizational performance. Building BIPOCJobs.ca: The moment that inspired a national platform addressing bias and invisibility in hiring. Navigating Bias & Identity: Lessons from leading with clarity and purpose while managing expectations as a Black executive. Community Leadership in Practice: How representation in leadership rooms shapes advocacy and economic development at the local level. Mentorship & Long-Term Vision: Building structured support systems for entrepreneurs and advancing inclusive economic growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 24, 202617 min

Ep 849AI Disruption: How to Manage Agency Operations Now

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how enterprise digital solutions and operational excellence help B2B agencies drive innovation and deliver consistent value in an AI-driven market.Our guest is Janice Lee, COO and Partner at Dotfusion Technology Inc. and Founder of Verity Leadership Development. Janice shares how Dotfusion blends enterprise-grade thinking with agency agility, why operational discipline matters, and how purpose-led leadership shapes long-term growth as Canada’s first B Corp certified digital agency.Key HighlightsServing Enterprise Clients as a B2B Agency: What it takes to meet enterprise expectations and why CREW CMS was built for commercial real estate. Operational Excellence as Strategy: How strong processes create scalable, frictionless client experiences. Leading Through AI Disruption: Practical ways agencies can modernize systems without sacrificing service quality. Business as a Force for Good: What B Corp certification means for Dotfusion’s mission and SaaS innovation. Leadership and Future Vision: How leadership development shapes Janice’s approach to building resilient teams and businesses.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 23, 202616 min

Ep 848Unlocking Women’s Economic Impact: Capital, Mentorship and Networks

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how capital, mentorship, and strong networks unlock confidence and growth for women entrepreneurs across Canada.Our guest is Shauna Harper, CEO of WeBC, a federally funded organization supporting thousands of women in British Columbia with financing, expertise, and peer connections. Shauna shares why investing in women is an economic imperative and what entrepreneurs need most right now to scale.Key HighlightsThe Economic Upside: What Canada loses by underinvesting in women entrepreneurs and where impact can be unlocked fastest. Access to Capital: How flexible lending paired with training and mentorship drives stronger outcomes. Mentorship and Networks: Why connection multiplies growth, especially for rural and remote founders. Systemic Change: What rising demand signals and how the Inclusive Growth Summit advances equitable funding. National Vision: Scaling WeBC’s approach through advocacy to support more women nationwide.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 23, 202626 min

Ep 847Navigating the 2026 Small Business Landscape:Tariffs, Red Tape, and Growth

Welcome back to Canada Business Talks with SK Uddin!As we kick off 2026, small businesses across Canada are facing a whirlwind of challenges—from rising costs to shifting trade dynamics. But what’s the path forward? Dan Kelly, President & CEO of CFIB, joins us to break down the 2026 outlook and what Canadian entrepreneurs need to know to thrive in a rapidly changing landscape.In today’s episode, we dive into:🔹 What CFIB’s key priorities are for the Winter Parliament session to help small businesses grow🔹 Navigating the U.S.-Canada trade crisis—tips to protect your bottom line amid tariff uncertainty🔹 Why cutting red tape has never been more urgent—and how it’s impacting sectors like healthcare and agriculture🔹 The Golden Scissors & Paperweight Awards: which regulations are winning and which are holding businesses backThis episode is packed with insightful strategies, actionable advice, and critical information every Canadian entrepreneur needs to hear!For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this discussion is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 22, 202623 min

Ep 846SEO Hacks: The Best Strategy for SMB Growth

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the insights and innovations helping businesses grow through smart, data-driven marketing. In this episode, we dive into Digital Marketing Strategy and how businesses can build genuine trust online while turning complex plans into real, measurable results.Our guest is Max Reddy, Digital Marketing Strategist at Top Draw, with 15 years of experience translating enterprise-level strategies into practical growth plans for Canadian SMBs. Max shares how trust, clarity, and lived experience shape high-impact digital strategies that actually work.Key HighlightsBuilding Trust Online: The non-negotiable foundations of credibility and the mistakes that instantly erode trust. High-Impact Marketing on a Budget: The core digital priorities SMBs must focus on for acquisition and growth. Entrepreneurial Legacy: How multigenerational business experience shapes practical, empathetic strategy. From Strategy to Execution: Turning complex plans into action through the Trade Accelerator Program. Future Vision: How GrowthCon 2026 and Top Draw are helping businesses scale with confidence through data-driven marketing.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 22, 202617 min

Ep 845The Distributed Brand: How to Build Visibility in the Age of AI

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategic insights and innovative approaches empowering Canadian businesses to build purpose-driven, high-impact brands. Today, we’re diving into modern marketing, brand strategy, and AI search visibility, and how small businesses can cut through the noise with clarity and credibility.In a world where reputation is increasingly shaped across multiple channels, success demands strong storytelling, values-driven strategy, and visibility in emerging AI search ecosystems. Our guests, Alex Varricchio and Kiirsten May, Co-owners of UpHouse Inc., are award-winning strategists and leaders behind AIEO, a new system helping organizations show up in AI tools like ChatGPT and Perplexity.Key HighlightsDistributed Brand: Alex and Kiirsten explain how small businesses can shape signals across search, social, and reviews. AI Search Visibility: They share what AIEO means for Canadian SMBs and how to gain visibility in AI-driven engines. Marketing Clarity: The duo outlines how brands can simplify messaging and align with real customer behaviour. Leadership Insight: A practical action from The Proximity Paradox to increase visibility and trust this month. Values-Driven Impact: How supplier diversity and B Corp commitments strengthen community-focused storytelling.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 22, 202622 min

Ep 844Referral Secrets: 5 Simple Steps to Get Clients Now

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore practical strategies that help businesses drive growth and strengthen client relationships. In this episode, we focus on sales, marketing, and business development, with an emphasis on gaining clarity, consistency, and momentum in client acquisition.Our guest is Jennifer Kuta, Business Development Analyst at Caldwell Securities Ltd., with more than twenty-five years of experience transforming sales and marketing practices. Jennifer shares proven insights on prospecting strategy, emotional value positioning, and building sustainable referral pipelines that actually convert.Key HighlightsThe 2026 Prospecting Plan: How to build a measurable prospecting strategy and track what truly drives revenue. Referrals That Work: Practical ways to ask for referrals and why phone conversations still outperform digital-only outreach. Rethinking the UVP: Why emotional client perception matters more than functional value statements. Client Loyalty Made Simple: Low-cost retention strategies that deepen relationships and increase lifetime value. Strategic Follow-Up: How honest persistence and tracking declined prospects unlock future opportunities.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 21, 202620 min

Ep 844AI & Automation for SMEs: Practical Steps to Boost Efficiency Fast

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI, automation, and purpose-driven digital strategy help businesses scale smarter and create high-impact digital experiences.Our guest is Chris Bryce, CEO of Dotfusion, a certified B Corp, and Founder of Crew CMS and Tricycle AI Agency. With more than 20 years of experience, Chris shares how simplifying complex technology, improving performance, and aligning innovation with purpose drive sustainable growth.Key HighlightsDigital Transformation Pitfalls: The most common digital mistakes SMEs make and how to modernize without large budgets. Website Performance & Conversion: The UX, architecture, and content elements that turn websites into growth engines. AI for Practical Efficiency: Low-risk ways SMEs can use AI and automation to save time and streamline operations. B Corp Mission & Talent Development: How purpose-led global talent strategies create long-term competitive advantage. Future Vision for Transformation: Chris’s outlook on scaling businesses through responsible, high-impact technology.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 21, 202618 min

Ep 843Why Purpose Wins: How Sustainability and Impact Tracking Drive SMB Growth

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how social sustainability and purpose driven strategy help organizations secure funding, strengthen resilience, and create lasting competitive advantage.Our guest is Dr. Maria Murphy, VP of Development and Social Sustainability at Bloom Funding, a B Corp Certified firm supporting businesses and nonprofits in scaling impact through strategic funding and inclusion focused initiatives. Maria shares how sustainability, empowerment, and data driven impact translate into real results.Key HighlightsSustainability as Advantage: How tracking social and environmental impact drives differentiation and operational outcomes for SMEs. Inclusion and Empowerment: Why inclusive practices strengthen teams, boost engagement, and improve long term performance. Purpose Driven Funding: How nearly three million dollars raised for youth housing proves social innovation delivers measurable results. Value of B Corp Certification: Why certification and recognition reinforce credibility, accountability, and impact leadership. Future Vision for Impact: How strategic alignment and global perspective will scale social and environmental outcomes.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 20, 202624 min

Ep 843From Garage Prototype, to Industry Vanguard Celebright's Rise As Smart Permanent Architectural Lighting Leaders

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how a simple idea can scale into a national brand through curiosity, execution, and a strong partner ecosystem.Our guest is Dan Junkins, Founder and CEO of Celebright, a pioneer in permanent holiday lighting that grew from an Ottawa garage to a dealer network of more than 300 locations across North America. Dan shares hard-earned lessons on product-market fit, scaling hardware businesses, and building a brand rooted in joy and trust.Key HighlightsFrom Garage to Market Fit: How early neighbourhood validation confirmed Celebright’s national potential. Scaling Hardware Nationally: The operational realities of growing a hardware-plus-service business across Canada and beyond. Dealer Network Excellence: Building trust, collaboration, and long-term alignment with partners. Future of Outdoor Lighting: How smart home integration and AI are shaping consumer expectations. Leadership and Ethics: Dan’s long-term vision and commitment to values-driven growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Jan 20, 202614 min