CanadianSME Small Business Podcast

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how modern wealth management technology is helping firms transition from fragmented legacy systems to integrated, scalable digital platforms.Our guest is Benoit Fleury, Co-founder and Chief Product Officer at d1g1t Inc. With over two decades of experience across Algorithmics and S and P Capital IQ, Benoit shares how institutional grade performance and risk technology is reshaping the future of wealth management.Key HighlightsThe d1g1t Origin Story: How timing, market insight, and entrepreneurial conviction led to the launch of a new wealth technology platform. Solving the Legacy Problem: How integrated digital platforms replace fragmented systems to drive efficiency and scalable growth. Product Innovation and Momentum: What the latest product release enables and how strategic funding supports industry wide digital adoption. Culture and Talent: How d1g1t’s team culture fuels innovation in complex financial technology. Advice for Founders: Benoit’s key lesson for entrepreneurs building in technology and financial services.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how small and mid-sized businesses can defend against today’s increasingly sophisticated cyberthreats without enterprise-level budgets.Our guest is Francis Pilon, Director of Sales at StreamScan, a Canadian cybersecurity firm providing continuous monitoring from its Montreal-based security operations center. Francis shares what really happens during cyber incidents, where common assumptions break down, and how early detection changes outcomes.Key HighlightsInside a Cyber Incident: What an attack actually looks like for SMBs and how preparation changes the damage. IT Accountability Gaps: The difference between assumed security and real protection, and what leaders must ask. Cybersecurity as Trust: How strong security improves competitiveness and unlocks larger contracts. Immediate Security Priorities: Three practical steps SMBs can take now to improve detection and response. Canadian SOC Advantage: How StreamScan’s Canada-based operations strengthen trust and incident handling.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and mid-sized businesses can build sustainable, revenue-focused marketing strategies by aligning creativity, data, and operational excellence.We’re joined by Kevin Hayes, Head of Growth at Soulpepper Marketing, a Vancouver-based agency known for helping professional service firms boost lead generation and intake performance. Kevin brings decades of strategic experience from brands like Deloitte and GE, along with a passion for community-driven impact.Key Highlights:2026 Strategy Blueprint: The pillars firms must prioritize for sustainable, data-backed growth. The Roughriders Campaign: How a fun insight turned into a national success and reshaped targeting. Fixing Missed Leads: Why follow-up failures cost firms revenue and the systems that solve it. AI + Lead Response: How teams can boost conversions with faster response habits and smart tools. Purpose & Vision: How Soulpepper blends business growth with meaningful community impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore insights and solutions that help organizations operate securely, scale efficiently, and innovate with confidence. In this episode, we dive into digital transformation, cybersecurity, AI, and automation, and how managed services simplify growth for Canadian businesses.Our guest is Habib Malik, CEO of MSP Corp and Co-founder of Groupe Access, with more than three decades of experience in modern workplace technology. Habib shares how technology becomes a true competitive advantage, how businesses can innovate without compromising security, and why managed services are foundational to sustainable, long-term growth.Key HighlightsTechnology as a Growth Engine: How modern IT strategy helps SMBs and enterprises scale efficiently and stay competitive. Cybersecurity in the AI Era: How MDR solutions like Guardian Shield defend against ransomware and evolving threats. AI, Automation & Modern Work: What a practical Modern Workplace transformation looks like using M365 and hybrid cloud. The Power of Managed Services: Why trust, partnership, and proactive support matter beyond basic IT delivery. Leadership & Future Vision: How MSP Corp is scaling nationwide through innovation, operational excellence, and R&D.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack what it really takes to implement AI automation that delivers durable, real world results beyond hype.Our guest is Zane Frantzen, VP of Platform and Operations at SimplyAsk.ai and founder of Symphona, an AI automation suite designed to reduce manual work through process first automation while keeping humans meaningfully involved.Key Highlights:AI Reality Check: Common misconceptions about AI and the fundamentals required before automation works. Build vs Buy Decisions: When custom automation makes sense and what teams underestimate about long term complexity. Humans in the Loop: Why human oversight is essential and how to choose the first workflows to automate. Governance and Metrics: What AI governance looks like in practice and how success is measured clearly. Global Scale and Recognition: What Deloitte Fast 50 recognition and global partnerships signal for Symphona’s future.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies and tools helping manufacturing businesses achieve operational excellence. Today, we’re diving into the world of ERP, supply chain management, and AI, and how modern systems empower manufacturers to operate with greater precision and efficiency.Our guest, Robert Jolliffe, President and CEO of Sabre Limited, brings over thirty years of experience advising more than two hundred SMB manufacturers across North America. With deep expertise in engineering, IT, LEAN, Six Sigma, and ERP implementation, Robert leads Sabre Limited, a Microsoft Gold Partner recognized for its fixed fee, manufacturing-first approach to Microsoft Dynamics 365 Business Central.Key HighlightsA Multi-Disciplinary Career: Robert shares how engineering, IT, and LEAN shaped his unique approach to ERP for manufacturers. Aligning LEAN and ERP: Why integrating LEAN techniques with ERP systems drives stronger performance. AI in Manufacturing: How AI is transforming supply chain planning and operational efficiency for SMEs. Business Central Adoption: Why SMB manufacturers are rapidly moving to Microsoft Dynamics 365 Business Central. Leadership & Future Vision: Robert reflects on three decades of innovation and Sabre’s long-term mission in manufacturing IT.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how shifting consumer behavior and AI-driven commerce are reshaping the future of retail in Canada.Our guest is Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce. Caila breaks down key insights from 2025 Canada Cyber Week, explains how AI agents are transforming product discovery, and shares what retailers must do to stay competitive in the year ahead.Key HighlightsCanada Cyber Week Insights: What deal-seeking behavior and pricing trends reveal about Canadian shoppers. AI Agents in Commerce: How Agentforce blends human expertise with AI to improve discovery and decisions. Personalization at Scale: How retailers are using AI to drive relevance, conversion, and loyalty. Shifting Shopper Behaviors: The biggest behavioral changes retailers must plan for in 2026. Future of Retail AI: Turning complex data into actionable strategies for long-term success.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into the complex world of government funding and how Canadian entrepreneurs can navigate a broken system to access the capital they need.Joining us is Jonathan Stacey, Co-Founder and CEO of Grant Fund Pro. After consulting with over 160 companies, Jonathan developed a platform that uses AI to automate the grant application process, helping businesses secure funding with ease.Key Highlights:Fixing the Broken Funding System: The biggest misconceptions about government funding and how they prevent businesses from applying. Busting SR&ED Myths: What everyday work qualifies for SR&ED tax credits and why many companies mistakenly think they aren't eligible. AI-Powered Grant Applications: How Grant Fund Pro’s AI Writing Assistant simplifies the application process and customizes the content for businesses. Building a 12-Month Funding Roadmap: What it looks like to plan for a full year of funding and how the platform helps businesses stay ahead. Democratizing Access to Capital: Jonathan's vision for simplifying the digital ecosystem for future entrepreneurs.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore commercial insurance and how technology is transforming the way entrepreneurs access fast, reliable, and affordable protection for their businesses.Our guest is Cheryl Fearon, Vice President of Sales at Zensurance. With over twenty years of sales leadership experience at companies like Apple and Bell, Cheryl now supports a platform that has served more than five hundred thousand Canadian small businesses and delivers premium savings of up to thirty five percent.Key HighlightsMarket Trends: Cheryl breaks down the biggest insurance trends and the key coverage gaps SMBs commonly overlook. Emerging Risks: She highlights the top rising threats for 2026 and how businesses can proactively prepare. Tech and Affordability: Cheryl explains how digital tools and a fifty plus provider network enable savings up to thirty five percent. Customer Experience: She shares how genuine care shaped Zensurance’s culture and how their online quoting and support work. Future Vision: Cheryl discusses Zensurance’s growth trajectory and its mission to transform commercial insurance in Canada.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the Silver Tsunami and the growing urgency around business succession as thousands of Canadian owners prepare for retirement.Our guest is Liz MacRae, Co Founder and President of Village Wellth. A serial entrepreneur and recent Calgary.tech Top 10 Company to Watch honouree, Liz shares how software, advisory support, and capital access can democratize business ownership and protect community businesses through successful transitions.Key HighlightsCanada’s Succession Crisis: Why business transitions are becoming a national economic issue and what’s at stake if they fail. Buying a Business Without Millions: How acquisition financing and creative capital options make ownership more accessible than people think. Capital Access for Women: How targeted funds like BDC’s ETA initiative are opening doors for female acquisition entrepreneurs. Beyond the Money: The non financial barriers to buying a business and how collaboration helps overcome them. Scaling Village Wellth: How US expansion and national recognition support a global vision for acquisition entrepreneurship.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore Sovereign AI, data governance, and open source infrastructure, and why Canadian businesses must reclaim control of their data to stay secure and competitive.Our guests are Brock Rowlands, CEO, and John Galbraith, VP of R and D at Evormore. With decades of expertise in AI enabled product development, manufacturing, and resilient systems, they help Canadian SMBs turn operational data into a strategic, future ready asset.Key HighlightsWhy Sovereign AI Matters: Brock explains how keeping data within Canadian infrastructure strengthens security, autonomy, and competitiveness. Build vs Buy in AI: John breaks down how open source tools empower companies to build custom solutions and reduce reliance on fragmented SaaS. AI as a Core Capability: Why hiring AI talent signals a shift from buying software to developing internal intelligence and long term advantage. Human Centered Adoption: How Evormore’s consulting and change management practices help legacy teams integrate AI with confidence. A Canadian AI Future: Brock shares the vision for a sovereign ChatGPT alternative and how businesses can join the ten dollar per month beta.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI, automation, and system design help leaders unlock more freedom, enhance performance, and build sustainable digital growth.Our guest is Lilia Olvera, Founder of 15 Element, an AI driven agency specializing in B2B digital transformation. With over a decade of expertise in user experience, lead generation, and performance systems, Lilia brings a unique perspective blending technology, wellness, and purpose driven leadership.Key HighlightsFrom Corporate to Systems Leader: How Lilia’s journey and discipline shaped 15Element.ai and why a system first approach creates freedom and better results. AI’s Fastest ROI Spots: Where B2B and industrial firms can leverage AI and automation to improve user experience and accelerate lead generation. Relational Marketing: Why deeper client relationships drive loyalty, conversions, and long term growth in a crowded digital landscape. Removing Growth Barriers: The operational challenges holding firms back and how 15 Element optimizes systems to cut costs and speed delivery. Wellness and Innovation: Why The Wellness Lab Podcast matters to Lilia’s mission and her long term vision for 15Element.ai.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how fintech leaders are reshaping access to credit through AI, strategic partnerships, and disciplined growth. In this episode, we examine how purpose-driven financial platforms can scale responsibly while expanding inclusion for underserved consumers.Our guest is Noah Buchman, Co-founder, President, and Chief Revenue Officer at Propel Holdings. Noah shares how Propel leverages AI to make credit more accessible, balances profitability with responsible lending, and builds a strong culture while growing its global footprint.Key HighlightsAI-Powered Financial Access: How Propel uses AI to expand equitable credit access beyond traditional financial models. Disciplined, Purpose-Driven Growth: How responsible lending, strategic acquisitions, and facility expansion create long-term value. Partnerships & Origin Story: How strong partnerships and early leadership decisions turned Propel into a global fintech leader. Culture as a Growth Multiplier: Why an inclusive, values-driven culture is central to Propel’s sustained success. Global Vision & Innovation: How Lending-as-a-Service and platform innovation are shaping Propel’s future impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore secure remote access, privileged access management, and how AI can be integrated responsibly into modern IT operations.Our guests are Marc-André Moreau, CTO at Devolutions, and Chris Steffen, VP of Research at Enterprise Management Associates. Together, they unpack Devolutions’ new Model Context Protocol (MCP) server, why secure AI automation matters, and what this shift means for SME IT teams managing growing complexity.Key HighlightsRemote Access Security Challenges: Why credential and endpoint security remain critical pain points for IT teams. The MCP Breakthrough: How secure AI integration differs from traditional LLM approaches that expose risk. Practical Gains for IT Pros: How the MCP server helps SME IT teams work faster without compromising security. Future of Secure AI Automation: Where AI will have the biggest impact on governance, compliance, and productivity. Guiding Vision: How Devolutions is shaping responsible AI capabilities to better support SME IT operations.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how inclusive leadership and thoughtful talent strategy help organizations perform at their best. In this episode, we focus on DEI, representation, and why inclusive hiring still matters for building resilient, innovative teams.Our guest is Ross Cadastre, Founder of BIPOCJobs.ca and VP, Professional Resourcing at MIR Digital Solutions. Ross shares how a moment of frustration sparked the creation of a national job platform, the realities of navigating bias as a Black leader, and how representation strengthens leadership, decision-making, and community impact.Key HighlightsWhy Representation Still Matters: How diversity directly improves innovation, decision-making, and organizational performance. Building BIPOCJobs.ca: The moment that inspired a national platform addressing bias and invisibility in hiring. Navigating Bias & Identity: Lessons from leading with clarity and purpose while managing expectations as a Black executive. Community Leadership in Practice: How representation in leadership rooms shapes advocacy and economic development at the local level. Mentorship & Long-Term Vision: Building structured support systems for entrepreneurs and advancing inclusive economic growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how enterprise digital solutions and operational excellence help B2B agencies drive innovation and deliver consistent value in an AI-driven market.Our guest is Janice Lee, COO and Partner at Dotfusion Technology Inc. and Founder of Verity Leadership Development. Janice shares how Dotfusion blends enterprise-grade thinking with agency agility, why operational discipline matters, and how purpose-led leadership shapes long-term growth as Canada’s first B Corp certified digital agency.Key HighlightsServing Enterprise Clients as a B2B Agency: What it takes to meet enterprise expectations and why CREW CMS was built for commercial real estate. Operational Excellence as Strategy: How strong processes create scalable, frictionless client experiences. Leading Through AI Disruption: Practical ways agencies can modernize systems without sacrificing service quality. Business as a Force for Good: What B Corp certification means for Dotfusion’s mission and SaaS innovation. Leadership and Future Vision: How leadership development shapes Janice’s approach to building resilient teams and businesses.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how capital, mentorship, and strong networks unlock confidence and growth for women entrepreneurs across Canada.Our guest is Shauna Harper, CEO of WeBC, a federally funded organization supporting thousands of women in British Columbia with financing, expertise, and peer connections. Shauna shares why investing in women is an economic imperative and what entrepreneurs need most right now to scale.Key HighlightsThe Economic Upside: What Canada loses by underinvesting in women entrepreneurs and where impact can be unlocked fastest. Access to Capital: How flexible lending paired with training and mentorship drives stronger outcomes. Mentorship and Networks: Why connection multiplies growth, especially for rural and remote founders. Systemic Change: What rising demand signals and how the Inclusive Growth Summit advances equitable funding. National Vision: Scaling WeBC’s approach through advocacy to support more women nationwide.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome back to Canada Business Talks with SK Uddin!As we kick off 2026, small businesses across Canada are facing a whirlwind of challenges—from rising costs to shifting trade dynamics. But what’s the path forward? Dan Kelly, President & CEO of CFIB, joins us to break down the 2026 outlook and what Canadian entrepreneurs need to know to thrive in a rapidly changing landscape.In today’s episode, we dive into:🔹 What CFIB’s key priorities are for the Winter Parliament session to help small businesses grow🔹 Navigating the U.S.-Canada trade crisis—tips to protect your bottom line amid tariff uncertainty🔹 Why cutting red tape has never been more urgent—and how it’s impacting sectors like healthcare and agriculture🔹 The Golden Scissors & Paperweight Awards: which regulations are winning and which are holding businesses backThis episode is packed with insightful strategies, actionable advice, and critical information every Canadian entrepreneur needs to hear!For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this discussion is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the insights and innovations helping businesses grow through smart, data-driven marketing. In this episode, we dive into Digital Marketing Strategy and how businesses can build genuine trust online while turning complex plans into real, measurable results.Our guest is Max Reddy, Digital Marketing Strategist at Top Draw, with 15 years of experience translating enterprise-level strategies into practical growth plans for Canadian SMBs. Max shares how trust, clarity, and lived experience shape high-impact digital strategies that actually work.Key HighlightsBuilding Trust Online: The non-negotiable foundations of credibility and the mistakes that instantly erode trust. High-Impact Marketing on a Budget: The core digital priorities SMBs must focus on for acquisition and growth. Entrepreneurial Legacy: How multigenerational business experience shapes practical, empathetic strategy. From Strategy to Execution: Turning complex plans into action through the Trade Accelerator Program. Future Vision: How GrowthCon 2026 and Top Draw are helping businesses scale with confidence through data-driven marketing.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategic insights and innovative approaches empowering Canadian businesses to build purpose-driven, high-impact brands. Today, we’re diving into modern marketing, brand strategy, and AI search visibility, and how small businesses can cut through the noise with clarity and credibility.In a world where reputation is increasingly shaped across multiple channels, success demands strong storytelling, values-driven strategy, and visibility in emerging AI search ecosystems. Our guests, Alex Varricchio and Kiirsten May, Co-owners of UpHouse Inc., are award-winning strategists and leaders behind AIEO, a new system helping organizations show up in AI tools like ChatGPT and Perplexity.Key HighlightsDistributed Brand: Alex and Kiirsten explain how small businesses can shape signals across search, social, and reviews. AI Search Visibility: They share what AIEO means for Canadian SMBs and how to gain visibility in AI-driven engines. Marketing Clarity: The duo outlines how brands can simplify messaging and align with real customer behaviour. Leadership Insight: A practical action from The Proximity Paradox to increase visibility and trust this month. Values-Driven Impact: How supplier diversity and B Corp commitments strengthen community-focused storytelling.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore practical strategies that help businesses drive growth and strengthen client relationships. In this episode, we focus on sales, marketing, and business development, with an emphasis on gaining clarity, consistency, and momentum in client acquisition.Our guest is Jennifer Kuta, Business Development Analyst at Caldwell Securities Ltd., with more than twenty-five years of experience transforming sales and marketing practices. Jennifer shares proven insights on prospecting strategy, emotional value positioning, and building sustainable referral pipelines that actually convert.Key HighlightsThe 2026 Prospecting Plan: How to build a measurable prospecting strategy and track what truly drives revenue. Referrals That Work: Practical ways to ask for referrals and why phone conversations still outperform digital-only outreach. Rethinking the UVP: Why emotional client perception matters more than functional value statements. Client Loyalty Made Simple: Low-cost retention strategies that deepen relationships and increase lifetime value. Strategic Follow-Up: How honest persistence and tracking declined prospects unlock future opportunities.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI, automation, and purpose-driven digital strategy help businesses scale smarter and create high-impact digital experiences.Our guest is Chris Bryce, CEO of Dotfusion, a certified B Corp, and Founder of Crew CMS and Tricycle AI Agency. With more than 20 years of experience, Chris shares how simplifying complex technology, improving performance, and aligning innovation with purpose drive sustainable growth.Key HighlightsDigital Transformation Pitfalls: The most common digital mistakes SMEs make and how to modernize without large budgets. Website Performance & Conversion: The UX, architecture, and content elements that turn websites into growth engines. AI for Practical Efficiency: Low-risk ways SMEs can use AI and automation to save time and streamline operations. B Corp Mission & Talent Development: How purpose-led global talent strategies create long-term competitive advantage. Future Vision for Transformation: Chris’s outlook on scaling businesses through responsible, high-impact technology.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how social sustainability and purpose driven strategy help organizations secure funding, strengthen resilience, and create lasting competitive advantage.Our guest is Dr. Maria Murphy, VP of Development and Social Sustainability at Bloom Funding, a B Corp Certified firm supporting businesses and nonprofits in scaling impact through strategic funding and inclusion focused initiatives. Maria shares how sustainability, empowerment, and data driven impact translate into real results.Key HighlightsSustainability as Advantage: How tracking social and environmental impact drives differentiation and operational outcomes for SMEs. Inclusion and Empowerment: Why inclusive practices strengthen teams, boost engagement, and improve long term performance. Purpose Driven Funding: How nearly three million dollars raised for youth housing proves social innovation delivers measurable results. Value of B Corp Certification: Why certification and recognition reinforce credibility, accountability, and impact leadership. Future Vision for Impact: How strategic alignment and global perspective will scale social and environmental outcomes.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how a simple idea can scale into a national brand through curiosity, execution, and a strong partner ecosystem.Our guest is Dan Junkins, Founder and CEO of Celebright, a pioneer in permanent holiday lighting that grew from an Ottawa garage to a dealer network of more than 300 locations across North America. Dan shares hard-earned lessons on product-market fit, scaling hardware businesses, and building a brand rooted in joy and trust.Key HighlightsFrom Garage to Market Fit: How early neighbourhood validation confirmed Celebright’s national potential. Scaling Hardware Nationally: The operational realities of growing a hardware-plus-service business across Canada and beyond. Dealer Network Excellence: Building trust, collaboration, and long-term alignment with partners. Future of Outdoor Lighting: How smart home integration and AI are shaping consumer expectations. Leadership and Ethics: Dan’s long-term vision and commitment to values-driven growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore Professional Services Automation and how service-based businesses can simplify operations, gain real visibility, and improve profitability.Our guest is Walter Perdigao, Co-Founder and VP of Services at CrossConcept, Inc. With decades of enterprise PSA experience, Walter shares practical insights on eliminating operational blind spots, strengthening project margins, and scaling service firms with clarity and control.Key HighlightsOperational Blind Spots: How poor visibility into utilization and projects quietly erodes profitability. Margin Improvement Without More Headcount: Practical process fixes that boost delivery and margins without new tools or staff. Continuum PSA Platform: How running the business on one connected system improves visibility and resource management. Scaling Sustainably: Enterprise-level lessons smaller service firms can apply to grow without chaos. Leadership and Vision: How clarity, purpose, and simplified systems drive better decisions and long-term growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies helping businesses build fast, flexible digital experiences. Today, we dive into the world of Headless CMS, composable DXPs, and how AI is accelerating development across modern teams.Our guest is Joel Varty, CTO of Agility CMS, a Canadian born headless platform known for its hybrid architecture. With a background spanning both English and Computer Science, Joel blends creativity with engineering precision as he leads Agility’s evolution into a high growth SaaS product.Key HighlightsModern Headless CMS Differentiators: Joel explains what truly sets leading platforms apart in 2025. AI Assisted Development: How MCP and Agility’s AI powered POC are reshaping developer workflows. Composable DXP Strategy: Why organizations are adopting omnichannel and composable architectures. Scaling a SaaS Platform: Joel shares lessons from Agility’s pivot from agency services to SaaS growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore authentic marketing and how showing up with integrity, clarity, and confidence helps entrepreneurs build real trust and lasting growth.Our guest is Tracy Borreson, Founder and CEO of TLB Coaching & Events, Co Founder of Your Business Peeps, and an Authentic Marketing Advisor with over 20 years of experience across marketing, sales, and customer experience. Tracy shares how personal brand, curiosity, and human connection shape meaningful business outcomes.Key HighlightsDefining Authenticity: Why showing up as your true self matters more than fitting in within today’s digital landscape. Authentic Brand Decisions: How personal values and a clear story guide smarter hiring, strategy, and customer experience. Curiosity as a Growth Tool: Why continuous learning and curiosity are essential traits for modern entrepreneurs. Power of Conversation: How real dialogue helps uncover true value faster than abstract strategy alone. Vision and Impact: Tracy’s long term vision for scaling her work and growing global, community driven impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategic insights and innovative solutions empowering businesses to understand and improve their online performance. Today, we’re diving into the transformative world of AI-powered digital benchmarking and how SMBs can gain clarity, visibility, and measurable ROI in the digital era.In a market where digital investment is essential yet often unclear, mastering AI-driven benchmarking and prioritized recommendations is becoming a competitive advantage. Our guest, Warren Butland, Co-Founder and CEO of Clixera AI, brings over three decades of experience in sales, strategy, and technology innovation, now helping businesses decode their digital presence through AI.Key HighlightsClixera Story: Warren explains how Clixera bridges the digital knowledge gap with clear, actionable visibility. AI Transformation: How AI enhances SEO, Google Ads, and AIO to improve performance for SMBs. Benchmarking Power: Why comparing against competitors reveals wasted spend and high-impact opportunities. Future Trends: The AI and automation shifts redefining digital marketing execution. Leadership Vision: Warren’s insights on data-driven transformation and his long-term vision for Clixera AI.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore financial wellness, banking strategy, and how Canadian business owners can build confidence and prepare for a financial reset in 2026.Our guest is Dilys D’Cruz, Senior Vice President of Retail Banking and Wealth Management at Meridian Credit Union. With more than 30 years of leadership experience, Dilys shares insights from Meridian’s latest research and practical ways entrepreneurs can strengthen financial clarity and resilience.Key HighlightsCanada’s Financial Wellness Reality: What Meridian’s research reveals about financial stress and three steps business owners can take now. Well with Money Program: How Meridian’s free program helps align financial decisions with values and long term confidence. The Credit Union Advantage: Why credit unions offer a more personalized, relationship driven approach for small businesses. Choosing the Right Partner: The top factors entrepreneurs should consider when selecting a financial planning partner. Meridian’s Long-Term Vision: How the On Your Way and Meridian for Good strategies support growth, confidence, and transformation.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies helping organizations turn knowledge into a true competitive asset. In this episode, we dive into e learning and corporate training, and how modern learning programs must evolve to support performance, compliance, and AI readiness.Our guest is Ashley Chiasson, Senior Lead Instructional Designer at Innovatia Inc. With nearly twenty years of experience across regulated and enterprise environments, Ashley shares how effective learning design, governance, and content strategy transform training into measurable business impact.Key HighlightsLearning in Regulated Industries: How modern L&D strengthens compliance while preparing organizations for AI-driven ecosystems. Customization and Time to Proficiency: Why role-based, workflow-aligned training accelerates adoption of complex systems. Measuring Learning ROI: Moving beyond attendance to engagement, performance, and real operational outcomes. Upskilling for AI and Software Change: When organizations should plan training to stay ahead of technology adoption. Future of Knowledge Strategy: How Innovatia is modernizing learning through content strategy and technical writing.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital marketing, MarTech, and technical discipline help businesses scale revenue with consistency and control.Our guest is Sheldon Poon, Founder and CEO of Drive Marketing, a Montreal-based agency focused on driving predictable profit through Google and Meta Ads. Known for cutting through hype, Sheldon shares why clean data, systems thinking, and grounded decision-making matter more than flashy tools.Key HighlightsPredictive vs. Generative AI: How the two differ and where each delivers real value in daily business operations. AI on Google and Meta: The benefits and risks of increased automation and how advertisers retain strategic control. Clean Data Advantage: Why treating marketing like an engineering problem led to a 63 to 1 ROAS. Analytics and Tracking: The critical data and conversion issues that must be fixed for platform AI to perform properly. GEO and the Future of Search: What GEO tactics signal about evolving search visibility and advertiser strategy.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how People First Leadership strengthens team performance, trust, and project outcomes in demanding, high pressure environments.Our guest is Jonathan Cinelli, Founder of People First Leadership. With more than 30 years of experience across construction, project management, and brain based coaching, Jonathan brings a grounded, human centered approach to leadership, execution, and learning.Key HighlightsPeople First Leadership: How prioritizing people improves retention, performance, and outcomes in construction and complex projects. Project Management Reframed: Why curiosity and the Tell Me More mindset turn task driven work into meaningful collaboration. Expectations vs Agreements: How unclear expectations derail teams and how explicit agreements prevent conflict and failure. Trust in Construction Teams: Why mentorship, learning, and trust building are essential in skilled trades and project environments. Education and Future Vision: The purpose behind The Essence of Today and Jonathan’s vision for coaching and leadership education.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI infrastructure, data analytics, and scalable system design power real world AI products and long term business transformation.Our guest is Nhat Tran, Head of Technology at Beam Data. With over a decade of experience leading developer teams, DevOps systems, and cloud architecture, Nhat shares how ideas move from concept to production ready AI platforms.Key HighlightsFrom Vision to Execution: How executive strategy turns into reliable, high impact AI products through strong technical leadership. AI Driven Transformation: How organizations move beyond basic automation to data driven decision making. Generative AI in Practice: Lessons from building AI tools for both internal teams and customer facing products. Infrastructure That Scales: Why cloud architecture and DevOps are critical for mission critical AI systems and the vision behind AI Hub. Future of Beam Data: How end to end AI and data consulting enable sustainable innovation and growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI Agents and Brand Memory are reshaping the customer journey from first interaction to conversion.Our guest is Lautaro Cepeda, CRO at Personize.ai. Lautaro is leading research on engineering brand memory for AI powered sales and marketing, helping businesses blend customer context, AI reasoning, and brand identity to drive scalable growth.Key HighlightsWhat Is Brand Memory: Why brand memory is the foundation for authentic, trusted AI engagement in sales and marketing. High ROI AI Agent Use Cases: How AI Agents automate nurturing, follow ups, and enablement to improve conversion efficiency. AI Searchability: Why being discoverable by AI Agents and LLMs is becoming a critical growth advantage. In Person Networking Still Wins: Why human connection remains essential for founders even in an AI driven world. Research Cohort Opportunity: What HubSpot native companies gain by joining the research cohort as early design partners.Special Thanks to Our Partner:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today we explore data driven marketing and how Canadian businesses can ensure every digital investment leads to measurable value and real growth.Our guest is Kelly Konechny, Co founder and Head of Operations at TRIBBUTE. With deep experience in print, digital advertising, and performance marketing operations, Kelly now leads a firm known for its results focused, experimental approach to creating meaningful value for clients.Key HighlightsValue Creation Philosophy: Kelly shares how TRIBBUTE’s name shaped its mission and why they abandoned traditional billing models. Brand vs Performance: He explains how businesses should balance branding with performance marketing for maximum ROI. Metrics That Matter: Kelly outlines how clients define growth and which KPIs truly reflect value. AI & Digital Shifts: He highlights major digital media changes for 2025 and TRIBBUTE’s test and learn edge. Canadian Talent & Vision: Kelly discusses the power of an all Canadian team and TRIBBUTE’s long term value creation model.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore the world of Industrial Cybersecurity and how businesses can safeguard critical infrastructure in an increasingly connected environment.Our guest is Denrich Sananda, Managing Partner and Senior Consultant at Arista Cyber, a Harvard Business School alumnus and member of the ISA 62443 standard committee. Denrich and his team specialize in protecting Industrial Control Systems by ensuring cybersecurity, reliability, and uptime work in harmony.Key HighlightsGovernance & Standards: Denrich explains why frameworks like IEC 62443 and NIST CSF 2.0 are essential in OT environments. Leadership & Turnaround: He shares the key mindset shift that drove a major multi million euro corporate turnaround. Cybersecurity & Safety: Denrich breaks down how Arista Cyber unites cybersecurity, reliability, and functional safety. Resilience Roadmaps: He outlines layered security approaches like the Purdue Model and Industrial Threat Detection. Global Vision: Denrich discusses TÜV certification and Arista Cyber’s long term mission to protect global critical infrastructure.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore the rise of Agentic AI and how automated intelligence is reshaping digital marketing, performance optimization, and campaign management.Our guest is Benoit Domingue, President of Ursa Marketing and Co founder of Kuma. With over twenty years of digital experience, Benoit specializes in performance marketing, predictive audiences, and personalized customer journeys. His latest innovation, Kuma Agents, uses AI to monitor, analyze, and autonomously improve ad performance.Key HighlightsAgentic AI Evolution: Benoit explains how autonomous AI agents are transforming the way marketers execute complex, multi step tasks. Kuma Agents in Action: He breaks down how Kuma automatically monitors, analyzes, and fixes campaigns to eliminate manual work. Predictive Marketing: Benoit shares how AI-driven audience modeling reaches customers earlier and boosts retention. Building Kuma Inside an Agency: He reflects on the challenge and advantage of creating a tech startup within a service organization. Leadership & Future Vision: Benoit outlines the blend of programming and marketing required for high-precision teams and his long-term vision for Ursa and Kuma.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how creative strategy, bold brand building, and modern marketing leadership drive the growth and transformation of today’s tech organizations.Our guest is Suzanne Serwatuk, Chief Marketing Officer at Safe Software. A two time founder turned senior executive, Suzanne led the transformative rebrand of Safe Software and champions the power of strategic creativity in scaling a global tech organization.Key HighlightsEntrepreneurial Leadership: How Suzanne’s founder mindset shaped Safe Software’s rebrand and inspired bold campaigns like Data Types. Marketing as a Growth Engine: How Safe Software aligns brand, strategy, and partnerships to scale globally in a competitive tech landscape. Creative Strategy in the AI Era: Why strategic creativity still outperforms tools and why AI elevates, rather than replaces, creative marketing. Leadership and Recognition: What being a CMO of the Year finalist means for modern marketing and her vision for Safe Software’s long-term growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how storytelling, brand strategy, and SEO work together to make brands discoverable, trusted, and unforgettable in crowded markets.Our guests are Bhavik Sarkhedi, Forbes and New York Times–featured writer and Co-founder of Blushush and Ohh My Brand, and Sahil Gandhi, Co-founder and The Brand Professor expert in personal branding and positioning. Together, they share how companies and leaders can define narratives that build credibility and accelerate growth.Key HighlightsBrand Strategy for Corporates: How clarity in positioning and culture helps companies align teams and fuel long term trust and growth. CEO Personal Branding: Why a leader’s narrative is a strategic asset that builds trust, attracts the right people, and strengthens company identity. SEO for Credibility: How search visibility shapes authority and why a founder’s personal brand accelerates trust in competitive markets. Design Driven Growth: How Blushush blends SEO, UX, and brand strategy to create websites built for beauty, clarity, and conversion. Future of Brand Building: Bhavik’s advice for young entrepreneurs on combining creativity and technology to build distinctive, unforgettable brands.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In today’s episode, we explore how Voice AI is reshaping the future of entrepreneurship by removing complexity and making AI accessible through natural conversation.Our guest is Vikram Shekhawat, Founder and CEO of ModalX, a serial entrepreneur with two exits and a track record of scaling Pariksha to three million dollars ARR. He is now building a voice-first AI operating system designed for everyday entrepreneurs who want simplicity and real results.Key HighlightsVoice First AI & SMB Adoption: Vikram shares why conversational AI replaces complexity for SMBs and how Agent VIC adapts in seconds so entrepreneurs can simply call and let AI handle the work The ₹100 Crore Lesson: He explains how an auto-rickshaw driver quitting his app reshaped his product philosophy and sparked ModalX’s ultra simple, voice led design approach. AI Powered Growth Engine: Vikram breaks down how ModalX helps real estate agents, consultants, and service providers build websites, create content, and qualify leads through AI calling agents. Scaling, Exiting & Strategy: He reflects on lessons from being a four time founder, including raising capital, building strong teams, and knowing when to scale fast or seek a strategic exit. Global Vision & Partnerships: Vikram outlines how VC backing and telecom partnerships expand ModalX globally and his long term vision to make it the AI OS for ninety eight million SMBs.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how growth marketing, data intelligence, and AI-powered automation are helping small businesses transform complex information into clear, actionable strategies.Joining us is Daniel Marques, Founder and CEO of Weggo Solutions, a Brazilian entrepreneur with over a decade of experience in Information Technology and Business Intelligence. Daniel shares how his move to Canada reshaped his entrepreneurial journey and how he helps SMEs achieve consistent, measurable growth.Key Highlights:Entrepreneurial Journey: Daniel’s move from Brazil to Canada and the resilience that led to launching Weggo Solutions. Data Intelligence for SMBs: How SMEs can use BI to make faster decisions without big teams or budgets. AI-Powered Automation: Real examples of how automation helps reduce costs and improve customer experience. Growth Marketing vs Traditional: Why an agile, test-and-learn approach drives sustainable results across global markets. Global Vision: How Weggo Solutions aims to help SMEs build long-term, purpose-driven growth worldwide.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today we explore AI governance, ethics, and accountability, and why responsible technology is essential as AI becomes deeply embedded in Canadian society and business.Our guests are Max Brault and Ryan Carrier of ForHumanity Canada. Max is a national leader in accessibility and disability advocacy, while Ryan, a former finance executive, pioneered the concept of independent AI audits to ensure corporate AI systems are safe, transparent, and trustworthy.Key HighlightsIndependent AI Audits: Ryan explains how an AI certification process works and why it builds public trust. Ethical AI Standards: Max discusses eliminating ableism and racism in AI and shares real world examples. Disability Community Risks: Max outlines key fears, past accessibility failures, and examples of positive and harmful AI outcomes. AI Education & Workforce Training: Ryan shares how practical training reduces anxiety and prepares Canada’s workforce. Future Vision for Governance: Both leaders describe ForHumanity’s long term mission to shape policy and embed ethical AI across organizations.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how integrated advisory brings clarity to wealth management by aligning every professional around one coordinated strategy.Our guest is Sophie Blais, President and CCO of The WealthCo Group of Companies. A CFP and Kolbe Certified Consultant, Sophie shares how WealthCo’s integrated approach and technology driven collaboration help business owners eliminate fragmentation and plan with confidence.Key HighlightsWhy Integrated Advisory Matters: How WealthCo redefines holistic planning for Canadian business owners and high net worth families. The Cost of Fragmented Advice: Why disconnected advisors drain time, energy, and decision making clarity. Advisor Desk Technology: How a shared platform transforms collaboration between advisors and clients nationwide. Navigating Business Complexity: How aligning investment, insurance, and planning removes friction and paralysis. Leadership and the WOW Experience: Sophie’s vision for elevating collaboration and delivering consistent client impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore what it really takes for founders and CEOs to scale successfully by turning strategic complexity into consistent, profitable execution.Our guest is Larry Trenwith, Executive Coach and Growth Advisor at Trenstar Management Ltd. With 25 years of experience, multiple Series A financings, an IPO, and exits under his belt, Larry shares a practical, proven approach to scaling companies beyond the $75 million mark.Key HighlightsGrowth vs. Scaling: Larry explains the real difference between the two and why many businesses fail when they treat them as the same. Total Alignment: How leadership misalignment derails scaling and why company-wide clarity on priorities is nonnegotiable. The 6-Step Framework: A detailed look at the steps that help SMBs move from chaotic execution to disciplined, scalable growth. Optimizing GTM: How to avoid common go-to-market mistakes and build a high-performance culture driven by strong leadership. Future Vision for Scaling: Why Canada needs stronger scaling systems and how Larry helps founders secure funding and achieve successful exits.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the real engine behind digital transformation: people, culture, and the power of strategic storytelling.Joining us is Sabahat Naureen, Founder and Chief Transformation Advisor at Audacious Strategy, a boutique consultancy helping energy and construction companies accelerate change. With a background in engineering, a global Executive MBA, and experience leading transformation across corporate and startup environments, Sabahat bridges strategy with execution in a uniquely human way.Key Highlights:Beyond Technology: Why culture, communication, and storytelling determine transformation success. The Transformation Diamond: How four strategic tenets help legacy industries align operations and tech. Executive Personal Branding: How authentic visibility builds trust and accelerates transformation. Challenges in Legacy Sectors: How bridging engineering, business, and people drives better outcomes. AI as an Equalizer: Practical insights on AI’s limits and how entrepreneurs can begin with a smart audit.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we uncover how small businesses can scale smarter with the right digital strategy, strong SEO foundations, and content designed to convert rather than just attract attention.Our guest is Smriti Middha, Founder of Care Digital. With experience across three continents, she helps businesses grow their online presence by integrating digital strategy, technical support, and custom workflows to build reliable and conversion driven digital ecosystems.Key HighlightsSEO vs Ads: Smriti explains how a visibility blind spot revealed why targeted SEO often outperforms ad spend. The Zero Dollar Toolkit: She shares the three non negotiable weekly actions every small business must prioritize. 3 Step Content Strategy: Smriti breaks down the simple framework for creating content that leads to paying customers. Technical Infrastructure: She outlines how strategy plus custom technical support builds high converting digital platforms. Global Perspective & Vision: Smriti reflects on global lessons, Care Digital’s future, and insights from running Urbanooks.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Intelligent Mobility is redefining transportation by using data, AI, and connectivity to make streets safer, traffic flow smoother, and communities more resilient.Our guest is Kurtis McBride, Founder and CEO of Miovision and an EY Entrepreneur of the Year Ontario Winner. Since 2005, he has led the development of technologies that turn intersections into intelligent, connected systems, helping cities in more than sixty countries modernize mobility.Key HighlightsThe Miovision Origin Story: How frustration with manual traffic counting sparked a global movement toward automated, data driven mobility. Connected Infrastructure and V2X: How V2X communication turns infrastructure data into real time insights for safer, smarter roads. AI for Traffic Optimization: How adaptive signal control and Performance Analytics help cities improve traffic flow and plan infrastructure effectively. Continuous Safety Monitoring: How real time near miss analysis helps cities prevent collisions and design safer networks. Future of Intelligent Cities: Kurtis’s long term vision for AI powered mobility that supports sustainability, efficiency, and global expansion.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the mindset, strategy, and storytelling required for fintech founders to build traction and win in competitive markets.Our guest is Amogh Oak, Founder of Clueless Monk Technologies, an immigrant entrepreneur who blends finance, storytelling, and practical go to market execution to help fintech and financial services companies convert complex opportunities into predictable growth.Key HighlightsThe 90 Day Hustle: How Amogh’s immigrant journey and a leap of faith shaped his approach to grit, risk taking, and entrepreneurship. Fintech GTM Essentials: How simplifying go to market helps fintech teams convert complex, high value B2B pipelines. Storytelling That Sells: Why honest, clear storytelling builds trust and accelerates sales better than complicated jargon. Power of Real Community: How peer support and uncomfortable questions drive clarity, accountability, and faster founder growth. Clueless Monk Philosophy: Amogh’s long term vision for helping fintech companies build predictable, converting pipelines at scale.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how AI is reshaping public relations and communications, helping organizations build trust, measure real impact, and operate with greater efficiency.Our guest is Ally MacLellan, Head of AI Innovation and Technology at Proof Strategies. Ally designs custom GPTs, trains teams to use AI responsibly, and helps organizations adopt practical governance that strengthens communication, accuracy, and brand voice.Key HighlightsThe New PR Landscape: The major shift small businesses must understand to build trust and cut through information overload. Low Risk AI Adoption: Practical starting points for SMEs to use AI safely without compromising brand voice or confidentiality. Avoiding AI Pitfalls: The most common mistakes in early AI use and how custom GPTs keep content accurate, consistent, and on brand. Safe and Effective AI Use: The essential guardrails and habits SMEs need to protect their business while maximizing AI value. AI, Trust, and the Future: How AI will shape decision making in communications and Ally’s vision for trust driven, data informed PR.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how SMBs can cut through data chaos and use Business Intelligence to make clearer, faster, and more confident decisions.Our guest is Damien Van Steenberge, Founder of Codex Consulting, who brings over twenty years of BI experience supporting major organizations like Desjardins and CN. He now helps SMBs modernize their data practices and teaches Business Intelligence at the University of Sherbrooke.Key HighlightsData Accessibility for SMBs: Why data is more available than ever and why it remains the most undervalued asset for small businesses. Unstructured Data Insights: How documents, emails, and communication logs hide powerful insights that improve decision making. BI in the AI Era: How Business Intelligence complements AI and the biggest pitfall SMBs face when building a data strategy. Future of Data Consumption: How trends like multimodal knowledge graphs and RAG agents will reshape how businesses access information. ForgeX InsightHub Launch: How the new platform helps SMBs chat with their data and stay focused on running the business.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.