CanadianSME Small Business Podcast

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we unpack the strategies helping small and mid-sized businesses modernize without being overwhelmed by technical complexity. As data multiplies and systems become more fragmented, the real challenge is not adoption but connection—linking tools in a way that drives clarity, efficiency, and smarter decisions. In this episode, Hamood Meraj, Founder and CEO of Biznex, shares a practical approach to digital transformation for SMEs. The conversation explores cloud adoption, automation, ERP and CRM integration, and how global partnerships enable enterprise-grade solutions without unnecessary disruption. Key Highlights Starting Smart with Digital Transformation: Why doing less at the start leads to better long-term results. Connecting Disconnected Systems: Turning scattered data into clear, usable operational insight. Data-Driven Operations: How connected workflows improve productivity and safety in industrial environments. From Corporate to Founder: Leadership lessons learned while scaling a global technology firm. Scaling with Confidence: How enterprise platforms can simplify growth when implemented with readiness in mind. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we unpack the systems shaping Canada’s economic and climate future. Today’s episode tackles one of the biggest challenges ahead: retrofitting millions of homes to meet climate targets, and why outdated data is the real barrier slowing progress. In this conversation, Winston Morton, CEO of Climative, explains how AI-driven property-level insights are transforming climate risk into actionable financial intelligence. The discussion explores climate risk as credit risk, homeowner-focused solutions, climate tech scaling in Canada, and how lenders are rethinking emissions and mortgage decisions using better data. Key Highlights Climate as Credit Risk: Why property-level climate data now impacts mortgage stability. Homeowner-Centered Solutions: How upgrade pathways reduce risk and unlock financing. Scaling Climate Tech: Practical advice for building climate technology in Canada. Financed Emissions: How granular data reshaped portfolio insights for Vancity. Future Lending Models: How AI will influence property-level credit decisions by 2026. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how founders can bridge the gap between innovative ideas and scalable technology execution in an AI driven world. Our guest is Ramanathan Alagappan, Founder and CEO of Noukha Technologies. With over 13 years of experience at global leaders like PayPal and Thermo Fisher Scientific, Ramanathan shares lessons from building products zero to one, scaling sustainably, and helping startups avoid costly technical missteps. Key Highlights Startup Pitfalls: Common mistakes B2B and D2C founders make when building products and how to simplify technology early. Scaling with Intent: Practical strategies for standing out and creating long term value in crowded markets. AI for Efficiency: How AI agents are reducing manpower needs while improving operational performance. Zero to One Execution: What it truly takes to turn an idea into a scalable, real world product. Founder Vision: Ramanathan’s journey from zero investment to high growth and his long term mission for Noukha. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the systems and leadership required to build predictable, scalable revenue. As companies grow beyond early traction, many hit a ceiling when sales remains founder-led and informal. In this episode, Andrew Devlin, President of ScaleTech CRO and Sales Xceleration Certified Advisor, breaks down how to transition from founder-led selling to a repeatable sales engine. The conversation covers sales infrastructure, fractional leadership, and how growing businesses can access enterprise-grade sales expertise without enterprise-level cost. Key Highlights Founder-Led Sales Limits: Clear signals that it’s time to evolve beyond selling alone. Revenue Infrastructure: The core systems required for predictable sales growth. Fractional Sales Leadership: Accessing senior expertise without full-time overhead. Process vs. Performance: Identifying whether growth issues stem from people or systems. Enterprise Playbooks: Proven practices small businesses can adopt immediately. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the ideas, tools, and platforms helping Canadians turn ambition into action. As 2026 begins, a growing wave of Canadians are considering entrepreneurship, yet many remain stuck between inspiration and incorporation due to complexity, risk, and uncertainty. In this episode, Jordan Casey, CEO of Ownr, breaks down why so many aspiring founders hesitate to start and how simplifying registration, compliance, and planning can unlock momentum. The conversation explores practical first steps, risk reduction tools, and how technology is reshaping the early founder journey across Canada. Key Highlights The 2026 Entrepreneurial Surge: Why more Canadians want to start businesses but hesitate to begin. From Idea to Action: Practical first steps for founders not ready to leave full-time work. Simplifying Compliance: How automation removes legal friction for first-time founders. Reducing Early Risk: The role of planning and micro-insurance in building confidence. Looking Ahead: Ownr’s vision for supporting the next generation of Canadian entrepreneurs. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore why face to face connection matters more than ever in a world flooded with generic AI driven content, and how Canadian SMEs can stay human while scaling impact. Our guest is Ariana Reed, Director of Global Growth and Customer Experience at American Express Global Business Travel. With over 20 years in travel, hospitality, and experiential strategy, Ariana shares how technology can simplify operations while strengthening trust, connection, and measurable return on experience. Key Highlights The Face to Face Advantage: Why in person experiences build trust when digital content feels generic. AI as the Invisible Partner: How AI improves efficiency in events without replacing human connection. Return on Experience: How businesses can think about measuring emotional and brand impact. Innovation Through Simplicity: How AI driven savings can be reinvested into attendee experience. The 2026 Event Shift: The most important trend SMEs should prepare for in meetings and events. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we examine why an entrepreneur’s largest asset, their business, is often overlooked in financial planning until it is too late to influence the outcome. Our guest is Trevor Greenway, Co Founder and CEO of interVal. With a decade of experience in M&A, Trevor shares how turning financial data into a real time visibility engine helps advisors and owners understand value, manage risk, and make smarter decisions long before an exit. Key Highlights The Owner’s Blind Spot: Why business value is often ignored and the financial risks that creates. Beyond Static Valuations: Why one time reports fail to guide meaningful strategic decisions. Redefining Advisor Relationships: How continuous valuation data strengthens trust and long term planning. Technology with Purpose: Where software enhances advisory insight without replacing human judgment. Actionable Risk Intelligence: How dashboards deliver timely, differentiated insights for better outcomes. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today’s high stakes mortgage and finance landscape, we explore how professionals can adopt the right technology without sacrificing relationships or adding unnecessary complexity. Our guest is Maryah Diulia, Senior Account Executive at Lendesk. A fintech specialist with a relationship driven approach, Maryah shares how brokers can simplify digital workflows, improve adoption, and scale sustainably in a regulated industry. Key Highlights Evaluating Fintech Wisely: How to assess tools based on real impact rather than hype or feature overload. Adoption Over Features: Why most tech fails at implementation and how leadership drives usage. Relationships in Regulated Markets: Keeping fintech buying human centered in a compliance heavy space. Overcoming Tech Resistance: Building confidence with simple, supportive digital transitions. Scaling Simply in 2026: How the right systems help brokers grow without adding operational strain. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we cut through technology noise to focus on what actually drives business value. As AI adoption accelerates, many leaders struggle to balance trust, cost, and real-world impact beyond generic tools and hype. In this episode, Guillaume Hervé, CEO and Co-founder of Zetane, breaks down what trusted, production-ready AI truly looks like for SMEs. The conversation explores practical AI deployment, human-AI collaboration, structured intelligence, and how businesses can move from experimentation to measurable productivity gains in 2026. Key Highlights The New Reality of AI Deployment: How SMEs can adopt AI faster without massive consulting costs. Human + AI Collaboration: Turning AI into a strategic teammate instead of a threat. Structured Intelligence vs Generic Tools: Why data accuracy and sovereignty matter. Real Productivity Wins: Practical examples of AI driving measurable outcomes. The Next Automation Leap: What business leaders should prepare for in 2026. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, the focus is on brand strategy, digital marketing, and entrepreneurial leadership, and how clarity and creativity turn bold ideas into thriving ventures. Our guest is Ryan Gencarelli, Co Founder at Wild Idea Co. With more than fifteen years of experience and roots in a multi generational entrepreneurial family, Ryan brings big brand thinking to small businesses through a lean and collaborative model built for impact. Key Highlights Multi Generational Lessons: Three generations of entrepreneurial wisdom shaping resilience and strategic clarity. Big Brand Thinking for SMEs: Applying focused strategy and agility to compete without enterprise budgets. Brand as Compass: Avoiding costly branding mistakes through clarity before marketing spend. Lean Agency Execution: Delivering cost efficient impact through collaboration and advisory experience. Future Growth Vision: High priority channels like social, email, and design driving the next phase of expansion. Ryan Gencarelli UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how fleet performance management is transforming last and final mile logistics through smarter technology, automation, and data driven decision making. Our guest is Cyndi Brandt, Vice President of Fleet Solutions at Descartes Systems Group. With leadership experience across UPS, Omnitracs, and Roadnet Technologies, Cyndi shares practical insights on unifying fleet platforms, improving safety, and driving measurable performance across complex logistics operations. Key Highlights Evolution of Fleet Management: How fleet performance has shifted over the last decade and why clear strategy and vision are essential. Power of a Unified Platform: How integrated planning, execution, and telematics support scalability and on time performance. Intelligent Automation: How operational data uncovers hidden inefficiencies and drives productivity gains. Safety and Coaching: Why safety programs and driver coaching are critical to last mile excellence. Innovation and Future Vision: What to expect from the Descartes Innovation Forum and how fleet technology continues to evolve. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore leadership models shaping the future of Canadian business. As organizations rethink diversity and governance, executive recruitment is evolving beyond credentials toward cultural grounding, trust, and long-term value creation. In this episode, Laurie Sterritt, Founder and Managing Partner of Pathways Executive Search, shares insights on Indigenous leadership in corporate spaces, the growing demand for Indigenous board directors, and a values-driven approach to executive search rooted in partnership and purpose. The conversation highlights how culturally grounded leadership strengthens governance, talent retention, and social impact. Key Highlights Indigenous Corporate Leadership: The strategic value Indigenous leaders bring to executive teams. Board-Level Demand: Why organizations are actively seeking Indigenous board directors. Leadership with Love: Building high-performance businesses through values-driven culture. Culturally Grounded Recruitment: How executive search evolves beyond traditional models. Economic and Social Impact: Practical ways SMEs can contribute to inclusive leadership ecosystems. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how Canadian businesses turn complexity into competitive advantage. Today’s episode focuses on inclusive digital strategy and why accessibility, performance, and execution are now core drivers of growth rather than optional enhancements. In this conversation, Karine Simard, Director of the Inclusive Digital Studio at Ciao Technologies, breaks down how SMBs can modernize their digital presence with clarity and confidence. The discussion covers accessibility as a business strategy, common e-commerce pitfalls, scalable IT execution models, and why building for extreme environments reshapes how digital success is measured. Key Highlights Digital Accessibility as Strategy: Why inclusive design directly improves growth, efficiency, and reach. E-commerce Execution Gaps: How to avoid friction that breaks the customer journey at checkout. Squad as a Service: Why this delivery model outperforms traditional outsourcing for SMEs. Security and Speed: Lessons learned from building for extreme environments. Practical Roadmaps: First steps leaders can take to audit accessibility and drive inclusion. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore what it truly takes to prepare for a business exit, navigate M and A with confidence, and protect both value and legacy during one of the most critical moments in an entrepreneur’s journey. Our guest is Mario Nigro, Partner at Stikeman Elliott and a leading voice in Canadian Mergers and Acquisitions. Drawing on experience advising private equity firms, search funds, and owner operators, Mario shares practical insight into valuation, preparation, and building the right advisory team for a successful transaction. Key Highlights Seller Readiness: The biggest psychological and operational challenges owners face before selling. Business Valuation: How to realistically assess what a business is worth in today’s market. Pre Sale Planning: Why early tax and organizational preparation drives stronger outcomes. Advisory Team Strategy: The importance of specialized M and A advisors in mid market deals. The Sale Process: A clear walkthrough from teaser to closing and what owners should expect. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology is transforming the SR&ED tax credit process by replacing manual reporting with automated, audit ready documentation. Our guests are Alon Sabi, CEO, and Achim Klor, Head of Marketing at SREDify. Together, they share how engineering driven automation, strong project management hygiene, and AI assisted workflows help Canadian tech teams unlock R&D funding faster and with greater confidence. Key Highlights The Timesheet Myth: Why traditional time tracking fails SR&ED claims and how automation creates accurate, claim ready data. Audit Ready by Design: How better project management hygiene reduces audit risk and simplifies documentation. AI in SR&ED: How AI strengthens claim quality while preserving expert human judgment. Working With Advisors: How SREDify enables accountants and consultants to focus on strategy instead of paperwork. Future of R&D Funding: SREDify’s vision for making innovation funding simpler, faster, and more defensible across Canada. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today’s episode, we explore how AI, CRM, and security solutions are transforming business operations, with a closer look at Zoho's innovative offerings for the digital age. Our guest is Chandrashekar LSP, Managing Director of Zoho Canada. Chandrashekar shares how Zoho’s deepened customer experience platform, AI-driven solutions, and the introduction of Ulaa Enterprise browser are empowering businesses to improve productivity, security, and privacy. Key Highlights CRM for Everyone: How Zoho makes CRM accessible to businesses of all sizes with generative AI and workflow orchestration. AI and Privacy: Zoho’s approach to AI ensures privacy by not training models on consumer data. Ulaa Enterprise Browser: How Zoho’s browser improves security while maintaining a user-friendly experience. CRM Across Departments: How shared CRM tools break down silos and enhance collaboration across departments. Reducing IT Overhead: How Ulaa Enterprise balances performance with security and reduces IT burden. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In food manufacturing, leadership gaps are not minor disruptions—they are multi-million-dollar risks that can stall production and strain entire operations. In this episode, Craig Martin, VP of Growth and Expansion at The Staffing Exchange, shares how elite headhunting goes beyond job boards, why passive candidates drive competitive advantage, and how strategic workforce planning protects long-term growth. Key Highlights The Art of the Professional Headhunt: How a bespoke, relationship-driven approach uncovers elite leadership talent. Active vs. Passive Candidates: Why the strongest candidates are rarely applying—and how to reach them. Strategic Workforce Planning: Preventing costly production gaps through proactive talent strategy. The Power of the Phone: What persistence and personal connection reveal about closing high-level placements. Industry Standardization: How structured hiring frameworks improve long-term executive decisions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how a strong digital foundation combining web development and data driven marketing helps Canadian businesses increase visibility and achieve measurable growth. Our guest is Sukhpal Kaur, Founder of Byte Bloom Solutions and a digital marketing strategist with deep expertise in SEO, paid marketing, and web development. Drawing on a technical background in computer science, Sukhpal shares practical insights on building online presence, optimizing performance, and scaling digital impact. Key Highlights Online Presence Fundamentals: Why optimized websites are the backbone of sustainable business growth. SEO and Technical Optimization: How site speed, UX, and mobile readiness influence rankings and conversions. Paid Marketing ROI: How SMEs can turn ad spend into real leads instead of vanity clicks. Full Digital Mix: How content, social media, and email work together to build loyalty and trust. Founder Journey and Vision: How Byte Bloom Solutions is helping businesses grow with tailored digital strategy. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and mid-sized businesses can harness the power of Applied AI to drive measurable results, reduce costs, and make smarter decisions. Joining us is Monish Gandhi, CEO and Founder of Gradient Ascent (GA) AI, a Toronto-based firm that has delivered over 80 successful AI projects across multiple industries. Monish shares practical strategies for building fast, ROI-driven AI prototypes, managing risks, and understanding how true AI agents are reshaping business operations. Key Highlights: 90-Day AI ROI: How SMEs can scope, build, and deploy AI prototypes in under three months for measurable impact. GenAI Agents in Action: The difference between chatbots and AI copilots in driving real business results. Risk & ROI Framework: How to assess whether to scale, refine, or stop AI pilots based on clear metrics. AI-Ready Data: How to prepare your data and why fractional AI leadership accelerates success. Future of Applied AI: Monish shares his passion for problem-solving and vision for AI’s role across industries. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how operational innovation improves both customer experience and business performance. Long physical wait times are more than an inconvenience; they signal broken systems, lost data, and rising staff frustration.In this episode, Shannon Vander Meulen, Co-Founder and CMO of WaitWell, shares how real frontline experience inspired a platform that has saved millions of hours across public and private services. The conversation explores customer-centric service design, ethical AI in human-facing workflows, modern marketing authenticity, and the role of collaboration in scaling across North America.Key HighlightsFrom Crisis to Innovation: How frontline pain points shaped a customer-first platform. Competition as Validation: Why crowded markets signal real demand. AI That Supports People: Speeding service without replacing human staff. Authenticity in Modern Marketing: Why trust outperforms automation noise. Scaling Through Collaboration: Growing across North America as one aligned team.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies helping Canadian businesses drive measurable and sustainable growth. In a digital landscape filled with noise, data has become the most powerful tool for replacing guesswork with confident, informed decision making.In this episode, Warren Thompson, Co Founder and Managing Director of Ollo Metrics, breaks down how SMBs can use analytics, strategy-first thinking, and clarity-driven frameworks to fuel real growth. The conversation covers marketing priorities for 2026, the evolution of search and AEO, and a real-world example of how data-led strategy delivers lasting results.Key HighlightsTurning Data into Decisions: How small businesses can focus on meaningful metrics instead of wasting budget. Why Strategy Comes First: The difference between running tactics and building sustainable growth engines. Marketing Capabilities for 2026: Preparing for AEO and AI-driven search changes. Real Growth in Action: A Canadian SMB case study powered by data and strategy. Leadership and Vision: Building resilient, clarity-driven marketing systems for the future.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the hidden intelligence behind modern networks and how applications are beginning to interact directly with network infrastructure to unlock real time performance and reliability.Our guest is Charles Nagy, SVP of Business Development at Shabodi. With deep expertise in Industry 4.0 and programmable networks, Charles shares how network awareness and APIs are reshaping industrial connectivity across sectors like manufacturing and mining.Key HighlightsNetwork Awareness: What it means for applications to understand and respond to network conditions. Network APIs: Why APIs are critical for simplifying complex industrial deployments. New Revenue Models: How operators are monetizing programmable networks through APIs. Global Scaling: How aggregator partnerships enable NetAware to scale worldwide. Industry Outlook: What to expect from MWC 2026 and where programmable networks are heading next.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore Canada’s historic wave of business ownership transfers and the massive economic opportunity emerging as thousands of entrepreneurs prepare to exit over the next decade.Our guest is Pierre Cléroux, Vice President Research and Chief Economist at BDC. With more than 25 years of global economic experience, Pierre shares data driven insights on why this transition is happening, how sellers and buyers can prepare, and where untapped opportunities lie for 2026 and beyond.Key HighlightsHistoric Transfer Wave: Why Canada is entering a once in a generation business transition cycle. Seller Risks: The most common challenges owners face when preparing to exit. Buyer Advantage: Why acquisition can outperform organic growth. BDC’s Role: How BDC helps reduce risk and support successful transitions. 2026 Opportunities: The overlooked economic opportunities entrepreneurs should watch next.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how the combination of human expertise and AI driven insights is helping Canadian SMEs turn data into actionable growth strategies in 2026.Our guest is Jim Krahn, Partner and Corporate Growth and Operational Excellence Leader at BDO Canada. Jim shares how the new BDO Powered by Intuit QuickBooks partnership delivers practical advisory support, operational guidance, and actionable insights to help small businesses scale efficiently.Key HighlightsBDO + QuickBooks Partnership: The vision and structure behind this integrated offering for Canadian SMEs. Human Advisors Meet AI: Why combining expert guidance with AI insights drives better decisions and outcomes. Practical Advisory Support: Real world examples of how this service helps SMEs scale and operate smarter. Keys to Success in 2026: Jim’s perspective on what Canadian small businesses must prioritize to thrive. Redefining Client Relationships: How BDO is evolving service delivery to focus on long-term success and impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how work-based learning helps small businesses access fresh talent, move faster, and grow with confidence.Our guest is Kristin Spong, Senior Manager of Employer Sales at Riipen. Kristin shares how programs like FuturePath connect SMEs with students for real-world projects, delivering practical skills, fresh perspectives, and measurable business impact.Key HighlightsThe SME Advantage of Student Talent: How short-term student projects help businesses test ideas and accelerate execution. How FuturePath Works: A simple, low-risk model that creates value for both students and employers. Skills That Drive Results: The types of projects students support, from marketing and research to digital updates. Real Business Impact: A success story showing measurable outcomes from a FuturePath partnership. Shaping the Future Workforce: Riipen’s vision for connecting education, business growth, and meaningful work experience.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore Agentic AI and how autonomous systems are redefining the future of work by making AI practical, scalable, and profitable for organizations.Our guest is Kevin Moore, Founder and CEO of Vooban, Canada’s largest privately owned AI services company. Kevin shares insights on digital workers, multi-agent systems, and how Agentic AI is positioned to unlock productivity and creativity across Canadian businesses.Key HighlightsAgentic AI Explained: How autonomous, multi-agent systems are changing the way humans and AI collaborate. Boosting Canadian Productivity: Where businesses can see immediate gains by embedding AI into operations. Beyond LLMs: The AI models driving real-world results, from forecasting to computer vision. Monad Platform: How Vooban’s multi-agent system automates knowledge work and supports global expansion. Leadership and Security: Why human creativity and strong cybersecurity are critical in autonomous AI systems.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In high-stakes B2B marketing, the real challenge is not visibility but turning complex, technical solutions into revenue-driving narratives that build trust and pipeline.In this episode, Beverly Crandon, Director of Marketing at Liferaft, shares how lean teams can build powerful brand engines, simplify sophisticated products, align tightly with sales, and leverage AI to reshape modern threat intelligence.Key HighlightsThe Lean Team Engine: How small marketing teams build demand and brand without enterprise budgets. Clarity Drives Conversion: Turning complex technical platforms into simple, compelling sales narratives. Marketing–Sales Alignment: Building a predictable pipeline through shared goals and operational discipline. Owning the Brand Refresh: Lessons learned from executing an in-house rebrand. AI in Threat Intelligence: How platforms like Liferaft iQ are transforming proactive security operations.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we move beyond basic automation to explore Agentic AI and how autonomous systems are being designed to operate inside real business workflows and deliver measurable outcomes.Our guest is Subrina Shawlin, Head of Product and Innovation at AgentSense. With experience spanning North America and the Middle East, Subrina shares how pre built, industry specific AI agents are transforming operations by integrating seamlessly with hundreds of enterprise systems.Key HighlightsAgents vs Chatbots: The real functional difference between conversational tools and autonomous agents. SME Quick Wins: Where smaller businesses should start to see value fast and what to avoid early. Pre Built Agent Strategy: How AgentSense approaches scalable, industry focused AI deployment. Global Use Cases: Real world impact across retail and logistics in multiple regions. Future Trends: What leaders must watch around adoption, governance, and trust in agentic AI.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how manual sales orders create hidden bottlenecks for manufacturers and distributors, and how automation can eliminate errors while boosting productivity and margins.Our guest is Scott Parker, Senior Director of Product Marketing at Conexiom. With over 20 years in B2B SaaS, Scott shares how AI powered automation transforms order processing from a messy, error-prone task into a seamless, hands-free workflow.Key HighlightsPMM Perspective: How Scott’s diverse background in sales, support, and product shapes complex automation positioning. The Myth of "Good Enough": Why executives often ignore manual processes until costly errors occur. The 100 Spools Nightmare: A real story of how a small error disrupted a distributor’s entire customer relationship. AI in Action: How Conexiom ensures order accuracy before data even reaches the ERP system. Frictionless Commerce: What a fully automated, customer-centric order workflow looks like for manufacturers and distributors.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian fintech is evolving, the rise of customer-centric platforms, and how technology is reshaping the way Canadians save, spend, and borrow.Our guest is Naga Parvatharajan, CEO of Ratehub.ca. With experience scaling businesses at Marcus by Goldman Sachs and SoFi, Naga is leading Ratehub into a "one-stop shop" super app serving over 17 million Canadians, driving innovation through AI and personalized financial solutions.Key HighlightsEvolution of Canadian Fintech: How Ratehub is positioning itself and the shift toward a super app model. Canada vs US Banking: Key opportunities for disruption compared to the early US fintech market. AI and Personalization: How AI predicts approval likelihood and improves decision making for Canadians. Expanding the Marketplace: The strategy behind launching personal loans and empowering consumers. Future of Consumer Finance: What to watch as fintech continues to mature and transform the Canadian banking landscape.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian SMEs can turn sustainability ambition into measurable action while navigating the growing challenges of climate finance.Our guest is Elisa Moscolin, Executive Vice President of Sustainability and the Sage Foundation at Sage. A global sustainability leader, Elisa shares how access to capital, smarter reporting, and inclusive policy design can unlock responsible growth for small businesses.Key HighlightsThe Stocktake Report: What it reveals about Canadian SMEs and how their sustainability journey compares globally. The Virtuous Circle: How access to finance, data, and sustainability reporting must reinforce rather than restrict SME growth. AI and Sustainability: How AI can help SMEs reduce reporting friction and scale impact. Finance Built for SMEs: What must change to create financial products that support climate resilience and growth. Global Implementation: How Sage is ensuring SMEs have a voice at COP30 and beyond.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore product marketing and go to market strategy, with a focus on turning early stage products into category leaders.Our guest is Laurier Mandin, Founder and Principal Consultant at Graphos Product, creator of the CLIMB scoring system and author of I Need That. Laurier shares practical insights on buyer psychology, specialization, and building products that stand out in an AI driven market.Key HighlightsStatus Quo Bias: Why products must be dramatically better to overcome buyer resistance and trigger behavior change. Human Advantage in an AI Era: How entrepreneurs can leverage human insight and creativity to stay profitable and relevant. Power of Specialization: Why focusing on a specific niche creates uniqueness and avoids costly go to market mistakes. Remote First Operations: Lessons from shifting to a fully remote model and what it reveals about efficiency and culture. Future of Graphos Product: Laurier’s vision for helping builders and risk takers bring better products to market.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the future of wealth management and the forces shaping advisor success in a rapidly evolving financial landscape.Our guest is Brent Allen, EVP and Head of Sales and Distribution at IG Wealth Management. Drawing on insights from the new Advisor Perception Industry Study, Brent shares how technology, succession planning, and high net worth client strategies are redefining advisor growth as IG approaches its 100th anniversary.Key HighlightsAdvisor Technology Gap: Why advisors see technology as critical to efficiency and long term practice growth. HNW Client Growth: How strategic partnerships help advisors serve complex, high net worth client needs. Succession Planning Crisis: Why many advisors lack transition plans and how dealers can better support legacy building. Tech Driven Efficiency: How IG’s investments streamline compliance and elevate the advisor client experience. Looking Ahead to 2026: The trends shaping wealth management and how IG’s legacy informs its future vision.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian SMEs can modernize, optimize, and scale securely on AWS while balancing cost, security, and operational efficiency.Our guest is Benoit (Ben) Maheux, Partner and VP of Growth at Unicorne. With over 15 years in innovation, product strategy, and digital transformation, Ben helps SMEs leverage cloud technology and FinOps to reduce waste, improve governance, and achieve measurable business outcomes.Key HighlightsWhy AWS for SMEs: How Canadian SMEs can scale securely and modernize infrastructure without large IT teams. FinOps & Cost Optimization: How Unicorne’s Stable platform detects cloud waste and turns migration into a cost advantage. Security and Simplicity: Lessons from rebuilding MUUTAA’s architecture to improve hospital supply chains. Boutique Cloud Advantage: How Unicorne combines technical expertise and business strategy to deliver measurable ROI. Future of Cloud Scaling: Trends shaping cloud adoption for SMEs and Unicorne’s long term vision for smarter operations.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how social purpose and ESG principles are becoming powerful drivers of innovation, loyalty, and financial performance in the automotive industry.Our guest is Drew Collier, President and CEO of LGM Financial Services Inc. With a track record of building purpose led financial models and advancing responsible mobility, Drew shares how embedding social impact into strategy transforms culture, attracts talent, and delivers sustained growth.Key HighlightsPurpose as Strategy: How social purpose fuels innovation and profitability beyond branding. Responsible Mobility: What the future looks like when sustainability and scale work together. Culture Transformation: How aligning purpose with performance reshapes teams and outcomes. ESG and Governance: Why accountability and measurement drive long term growth and trust. Leadership Lessons: Advice for building high growth businesses rooted in impact and values.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how innovation ecosystems, strategic learning, and strong founder networks help Canadian entrepreneurs build world class ventures and achieve measurable growth.Our guest is Nirali Rathwa, Associate, Member Experience, Programming and Corporate Innovation at MaRS Discovery District, Canada’s largest innovation hub. Nirali shares how capability building, community driven support, and inclusive program design are shaping the next generation of successful founders across the country.Key HighlightsEvolving Startup Reality: How AI and global connectivity are reshaping entrepreneurship in Canada. Power of Networks: Why community, partnerships, and shared learning accelerate founder growth. Capability Building: How skills like pricing, hiring, and storytelling matter as much as capital. Accessible Pathways: How digital platforms and programs expand access beyond major cities. Future Vision: How MaRS is enabling founders to tackle climate and healthcare challenges.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how digital media, paid advertising, and AI driven platforms are reshaping how brands achieve measurable growth in an increasingly crowded market.Our guest is Sanjeays Fernando, Senior Digital Media Specialist at Vovia. With over seven years of international experience managing campaigns for brands like Red Cross, Tourism Calgary, and Edo Japan, Sanjeays shares how strategy, creativity, and analytics come together to drive real performance for Canadian SMEs.Key HighlightsAI in Digital Media: How AI is reshaping targeting, optimization, and the role of human media specialists by 2026. Creative as the Growth Lever: Why creative quality now outperforms media spend and how SMEs can test ideas efficiently. The Isolation Effect: How visual contrast and zero cost psychology help ads stand out on platforms like Meta. Platform Pitfalls: What Canadian SMEs should watch for with Performance Max and evolving social algorithms. Vovia’s Vision: How Vovia continues to innovate and deliver measurable growth for North American brands.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how SMEs can build a strong, secure, and scalable online presence by aligning web infrastructure, cybersecurity, and digital marketing strategy.Our guest is Mudassir Ismail, Social Media Associate at HostNOC. With a strong foundation in social media strategy and a broad understanding of digital marketing and hosting technologies, Mudassir shares how dependable infrastructure, smart automation, and data driven creativity help businesses grow with confidence.Key HighlightsChoosing the Right Hosting: How SMEs can select between web hosting, VPS, and dedicated servers based on cost, security, and scalability. Cybersecurity for SMEs: The most common risks businesses face and practical, affordable steps to protect data and systems. AI and Automation: How managed services, AI, and automation improve efficiency and customer experience. Creative Meets Analytics: Why blending creativity with performance data is essential for effective social media and digital marketing. HostNOC’s Vision: How combining technology, design, and data will shape smarter digital experiences and future hosting solutions.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how seasonal e commerce businesses can stay visible year round and convert winter interest into spring sales through focused digital strategy.Our guest is Steisi Topalli, eCommerce Specialist at The Ultimate Deck Shop in Saskatchewan. With experience spanning software engineering, design, and marketing, Steisi shares how niche focus, customer journey thinking, and lean execution help small teams compete with national retailers.Key HighlightsSolo Marketing Reality: How one person manages multiple channels with limited budget and tools. Power of Specificity: Why selling a focused product category beats competing on scale. Seasonal Messaging Shifts: How winter content drives spring demand in e commerce. Customer Journey First: Why custom Shopify experiences outperform generic templates. Community Driven Growth: How TUDS X strengthens contractor and homeowner engagement.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack how public opinion and market research help businesses understand the real motivations behind consumer behavior and stay relevant in a shifting economic landscape.Our guest is Dan Arnold, Chief Strategy Officer at Pollara Strategic Insights. With extensive experience in economic polling, political research, and consumer sentiment analysis, Dan shares how SMEs can use research tools once reserved for large organizations to sharpen strategy, assess sustainability perceptions, and plan with confidence for 2026.Key Highlights2026 Economic Mood: How Canadians feel about finances and what it means for SME decision making. Polling vs Focus Groups: When to use each research method and why it matters. SME Market Insight: How small businesses can use research to validate products and messaging. Sustainability Findings: What recent SME polling reveals about ROI and perception gaps. Pollara Substack: Why Pollara launched a new platform for economic and public insight.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI powered retail and intelligent discovery are reshaping how Canadians search, compare, and shop in an increasingly non linear digital landscape.Our guest is Eric Morris, Managing Director and Head of Retail at Google Canada. Drawing on deep experience in search innovation and retail transformation, Eric shares insights from Google’s AI powered holiday season, new agentic solutions, and what Canadian retailers must do now to scale smarter with AI.Key HighlightsAI Powered Shopping Shift: How Canadian consumer behavior is changing in the AI era. AI Driven Discovery: How businesses can show up in non linear, AI led shopping journeys. Agentic AI Tools: How Ads Advisor turns data into clear, actionable growth steps. Canadian Retail Wins: Real examples of retailers scaling with Google AI solutions. Future Readiness: What retailers should build now for long term AI success in 2026.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the essential strategies that help businesses master their IT operations, cybersecurity, and digital transformation in an ever-changing technological landscape.Joining us is Robert Baird, President and CEO of LOGIX Data Products Inc., a pioneer who has spent nearly four decades leading innovation in Canada’s tech industry. Robert shares his deep expertise on choosing the right Managed Service Provider, building a strong cybersecurity framework, and integrating AI to create smarter, more secure businesses.Key Highlights:Choosing the Right MSP: What business leaders should look for when selecting a Managed Service Provider for long-term success. Cybersecurity Essentials: Why a layered defense and annual testing are vital to avoid insurance claim denials. AI in Business: How SMBs can integrate AI tools for efficiency and automation without massive infrastructure costs. Pioneering Innovation: Lessons from building Pizza Pizza’s real-time micro-computer system and early IBM 1401 experience. LOGIX’s Legacy & Future: Robert’s leadership insights and vision for advancing cybersecurity and cloud solutions in Canada.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how conscious communication, trust, and storytelling help leaders strengthen relationships and drive sustainable revenue growth.Our guest is Ravi Rajani, Communication Expert, Author, and International Speaker, and the author of Relationship Currency. Ravi shares how intentional dialogue, trust-first frameworks, and human-centered storytelling create influence in a world increasingly shaped by AI.Key HighlightsBreaking Limiting Labels: How self-labeling restricts growth and how leaders can reframe identity for greater influence. Relationship Currency in Business: Using trust-first storytelling and dialogue to grow revenue and referrals. Five Habits of Influential Communicators: Core practices that elevate leadership, even for introverts. Storytelling for Investors: How social proof stories attract capital and build credibility. Future of Human Connection: Why authentic communication matters more as AI reshapes business interactions.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI driven video intelligence is helping businesses move beyond basic security toward smarter, more proactive operations.Our guest is Michael Scott, Chief Marketing Officer at Solink. With a background in cybersecurity and experience building global marketing teams, Michael shares how Solink turns everyday security cameras into powerful business assets through AI and operational insights.Key HighlightsFrom Reactive to Proactive: How Solink helps SMBs address risk, efficiency, and decision making in real time. Accessible AI Video Intelligence: How enterprise grade innovation is delivered in a simple, cost effective way for small businesses. Value Beyond Security: Real examples of SMBs using video data to uncover operational issues and improve performance. Scaling with Simplicity: How Solink balances rapid growth and innovation while serving over 35,000 SMB customers. Leadership and Future Vision: Lessons in building high impact growth engines and Solink’s long term direction.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology, empathy, and AI come together to deliver digital healthcare at national scale without losing the human touch.Our guest is Trevor Heselton, Vice President of Member Experience at Dialogue. A seasoned product leader with over $250 million in value created across organizations like Wayfair and TELUS Digital, Trevor shares how Dialogue supports nearly a quarter of Canadians while maintaining compassionate, high quality care.Key HighlightsReducing Digital Friction: How small changes in the member journey improved follow through and care completion. AI in Clinical Workflows: How automation supports providers and members without compromising empathy. Mental Health Intake Design: Why booking and intake moments matter most and how user data shaped improvements. Scaling With Insight: How data and curiosity guide product decisions at a national healthcare scale. Clinical Excellence Leadership: What Exemplary Standing accreditation means and how it influences Dialogue’s future roadmap.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how technology leadership, strategic networking, and values driven decision making create lasting impact for businesses and communities.Our guest is Frank Abbruzzese, President of AlphaKOR. With nearly four decades in the tech sector, Frank is known as The King of Networking, the author of Building Legacies, and a recipient of Tech CEO of the Year and Entrepreneur of the Year honors.Key HighlightsBuilding a Business Legacy: Frank shares the principles of ethical leadership and community commitment behind AlphaKOR’s long term success. Networking That Creates Opportunity: How relationship driven networking led to AlphaKOR’s AI initiatives and real client opportunities. Cybersecurity Essentials: The must have protections Canadian SMBs need and how security enables smarter technology use. AI and Mentorship: Why mentorship matters in tech and how leaders should approach AI adoption with confidence and clarity. Future Vision for AlphaKOR: Frank’s commitment to mentoring leaders and strengthening Canada’s technology ecosystem.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin, where we explore the strategies helping Canadian businesses rise above noise and become the trusted authority in their markets. As AI reshapes how people search and decide, visibility now depends less on keywords and more on credibility.In this episode, Eric LeRiche, Authority Growth Strategist and Founder of LeRiche Marketing, breaks down why classic SEO is no longer enough and how Generative Engine Optimization is changing the rules. The discussion covers authority building, third party validation, human driven content, and how serious brands achieve sustainable growth through trust.Key HighlightsGEO and Authority Growth: Why credibility now matters more than rankings in AI driven search. Trust as a Growth Engine: How authority converts better than ads or traditional SEO. Avoiding AI Content Slop: Using AI without losing human voice and authenticity. Proven ROI Systems: How authority focused strategies stay Google and AI proof. Performance Based Growth: Commission driven models and a free content offer for qualified brands..Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how B2B SaaS companies can harness SEO, AI driven content, and flexible team structures to achieve sustainable, high impact growth.Our guest is Chris Tweten, CMO of Spacebar Collective, an agency specializing in SEO and AI SEO for B2B SaaS startups. As a serial entrepreneur obsessed with measurable growth, Chris helps early stage companies build partnerships, scale traffic, and create content that actually converts.Key HighlightsSEO That Drives Signups: Why startups must work backward from conversion goals and build SEO strategies tied to traffic, pages, and backlink requirements. Sustainable Partnerships: How win win partnerships, including white label collaborations, create long term growth for Canadian B2B startups. AI Powered Content Results: How Spacebar achieved 30 percent monthly traffic growth by pairing AI tools with expert content refreshes. Global Remote Team Model: How an asynchronous, flexible structure boosts productivity while presenting new consistency challenges. Future of AI SEO: Chris’s vision for making Spacebar Collective the secret growth weapon for emerging B2B SaaS companies.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how artificial intelligence is transforming catastrophe management as natural disasters place growing strain on Canada’s insurance industry.Our guest is Dan Lawrence, CEO and Co founder of Atlis AI. A seasoned growth executive, Dan shares how Atlis automates emergency response and vendor coordination to reduce costs for insurers while helping families recover faster during times of crisis.Key HighlightsThe Cost of Manual CAT Operations: How outdated processes drive millions in losses as disasters become more frequent. The Adjuster Crisis: Why legacy systems overwhelm adjusters and impact both efficiency and mental health. Automating Recovery: How instant vendor access accelerates rebuilding while lowering claims related costs. State of ALE 2026: What the upcoming report reveals about the hidden financial impact of disasters. Human Centered Infrastructure: How a national, end to end platform improves outcomes for carriers and policyholders alike.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how fatigue risk management is emerging as a critical lever for improving frontline safety and human performance.Our guest is Andrew Morden, CEO of Fatigue Science, the company behind Readi, an AI powered platform that predicts individualized fatigue risk up to 18 hours in advance without wearables or hardware. Andrew shares how making fatigue measurable transforms safety culture from reactive to proactive.Key HighlightsFrom Personal to Operational Risk: How fatigue evolved into a predictable, measurable safety indicator leaders can manage. Leading Indicator Advantage: Why treating fatigue proactively strengthens both operational performance and safety culture. Practical Safety Leadership: Simple, friction free ways leaders can embed fatigue awareness into daily operations. AI Without Wearables: How predictive modeling delivers scalable human performance insight across industrial environments. Future of Safety Leadership: How fatigue intelligence fits into critical controls and the next evolution of safety frameworks.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.