CanadianSME Small Business Podcast

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how enterprise sales technology is transforming the quoting process, enabling businesses to move from manual spreadsheets to intelligent, automated revenue engines.Joining us is Daniel Kube, CEO of ServicePath, a Canadian SaaS leader recognized in Gartner’s Magic Quadrant for CPQ Application Suites. Daniel shares how servicePath is redefining Configure, Price, Quote (CPQ) and revenue lifecycle management for global technology providers.Key Highlights:1. AI in Sales Operations: Daniel explains how AI-native solutions accelerate sales and reduce errors.2. Eliminating Revenue Leakage: Insights on how servicePath CPQ+ optimizes pricing and profitability.3. Future of Sales Tech: What Gartner recognition means and where enterprise sales is headed.4. Global Expansion: How servicePath grew from MSP-specific challenges to global enterprise solutions.5. Canadian Leadership: Daniel shares the advantages of scaling a tech company from Canada to the world.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how SaaS, leadership, and company culture come together to transform everyday business challenges into global solutions.Joining us is Dean Mathews, Founder and CEO of OnTheClock, an employee time tracking app supporting over 16,000 companies and 170,000 users worldwide. Dean shares his journey from idea to impact, his philosophy on leadership, and how teamwork and innovation drive sustainable success.Key Highlights:1. From Idea to Global SaaS: Dean’s journey turning a kitchen-table concept into OnTheClock.2. Solving SME Pain Points: How the app reduces payroll errors and streamlines scheduling.3. Culture & Leadership: Why values and trust are the backbone of effective teams.4. Teamwork & Innovation: How collaboration drives features employees and businesses love.5. Future of Time Tracking: Dean’s vision for AI-powered payroll and OnTheClock’s growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore vector databases and how they are revolutionizing the way organizations manage and gain insights from massive amounts of unstructured data.Our guest today is James Luan, Partner and VP of Engineering at Zilliz and a Technical Advisory Committee member of the LF AI & Data Foundation. James brings experience leading database development at Alibaba Cloud and Oracle, and holds a master’s in Electrical and Computer Engineering from Cornell University. At Zilliz, he oversees engineering initiatives for Milvus, an open-source vector database powering semantic search, RAG, and AI-driven data solutions globally.Key Highlights:1. Vector Databases Explained: What vector databases are and why Zilliz built a company around them for scalable unstructured data search.2. Zilliz & Milvus Differentiation: Unique scalability, cost efficiency, open-source leadership, and the fully managed Zilliz Cloud platform with sub-10ms latency.3. Open Source & Company Culture: How open-source strategy drives community engagement and the story behind naming conventions like Milvus and Towhee.4. Real-World AI Applications: How clients use Zilliz for semantic search, intelligent video analysis, recommendations, and RAG.5. Future Directions & Global Reach: Upcoming AI trends, Zilliz Cloud BYOC on Google Cloud, and expectations for the AWS Summit Toronto on September 4th.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore what separates top-performing companies from the rest, uncovering best practices in leadership, strategy, and operations that drive resilience.Our guests are Derrick Dempster and Ruby Williams from Deloitte Canada, leaders of the prestigious Canada’s Best Managed Companies program. Together, they share decades of expertise advising private companies across industries, providing invaluable insights into building resilient businesses in a changing economy.Key Highlights:1. Canadian Businesses at the Core: Why privately-owned companies are vital to Canada’s economy.2. Traits of Resilient Leaders: How top companies turn disruption into opportunity.3. Best Managed Benefits: The tangible value of the designation beyond recognition.4. M&A and Global Growth: Strategies for SMEs to expand across borders.5. Future Vision: How Deloitte Canada continues to empower and support entrepreneurs.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how workforce inclusion and gender equity fuel Canada’s economic growth and innovation by breaking down barriers and creating pathways for underrepresented groups.Joining us is Nour Hachem, President and Founder of Build a Dream, a national nonprofit dedicated to empowering women and equity-seeking groups in traditionally male-dominated sectors. Nour shares her journey, the organization’s impact, and her vision for building a more inclusive workforce.Key Highlights:1. Inclusion & Growth: How workforce equity drives Canada’s economic development.2. Breaking Barriers: Pathways for underrepresented groups in high-demand sectors.3. Policy & Partnership: The role of government and collaboration in advancing equity.4. Programs & Impact: How initiatives like Career Discovery Expos change communities.5. Recognition & Vision: How Nour’s national recognition strengthens Build a Dream’s mission.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we spotlight the future of CleanTech with a pioneer in next-generation solar innovation, exploring how advanced photovoltaic technology is reshaping sustainability.Our guest is Fabian de la Fuente, Co-founder and COO of Solaires Entreprises Inc., a Clean50 award recipient with over 100 patents and 40 years of global experience leading technology ventures. Solaires, founded in 2020, is on a mission to make solar energy more affordable, accessible, and impactful worldwide.Key Highlights:1. Vision for Next-Gen Solar: How Solaires’ mission and PVModules are redefining affordability and accessibility in solar energy.2. Flexible PVModules: Why perovskite-based modules excel in low-light and indoor environments, with applications from IoT to wearables.3. Environmental Impact: How Solaires reduces CO₂ output and cuts toxic e-waste with sustainable solar innovation.4. Entrepreneurial Lessons: What Fabian’s UN presentation experience taught him about tailoring big ideas to the right audience.5. Future Outlook: The significance of Solaires’ first commercial shipment and Fabian’s vision for scaling global impact.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode of AI for SMBs, we’re diving into the world of AI-powered search engines with Naeem Komeilipoor, Founder and CEO of Findora. Findora is Canada’s first AI-powered, human-centered search engine, delivering ad-free, private, and trustworthy answers across various sources. We’ll discuss its mission to rebuild trust in search, the AI solutions it offers, and how it’s making AI tools secure and private for both individuals and enterprises.Key Highlights:1. Canada’s First AI Search Engine: Rebuilding Trust in How We Search: Naeem discusses the inspiration behind Findora and how it offers ad-free, unbiased, and privacy-first answers.2. AI Solutions with Real Impact: A look at Findora’s AI tools like ARTA and DANA, and how they help individuals and organizations navigate complex information landscapes.3. Secure, Private AI for Everyday and Enterprise Use: Naeem explains how Findora’s technology offers secure, bilingual, and role-based AI models for businesses, hospitals, and government agencies.4. The TEDx Talk Inspiration: Naeem shares how his TEDx talk on the dangers of AI shifted his focus from awareness to building real solutions with Findora.5. The Future of Search and AI: Naeem discusses the future of search and AI, and how Findora is positioning itself to lead this change with its mission for verified knowledge and digital dignity.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology is reshaping small business insurance, making it faster, simpler, and more accessible for entrepreneurs across Canada.Joining us is Danish Yusuf, Founder and CEO of Zensurance, who shares his journey from consulting to entrepreneurship, the company’s unique value proposition, and how it is addressing both traditional coverage needs and emerging risks like cybersecurity.Key Highlights:1. Origin Story: Danish’s journey from McKinsey to building Zensurance in 2016.2. Small Business Index: Insights from the latest survey and what falling confidence signals.3. Cybersecurity Gap: How SMEs can better prepare for increasing cyber threats.4. The Zensurance Difference: Technology-driven transparency, education, and up to 35% savings.5. Future Vision: Danish’s outlook for Zensurance and advice for Canadian entrepreneurs.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital identity, trust, and cybersecurity are shaping the future of Canada’s secure digital economy.Joining us is Greg Rainbird, Enterprise Market Lead at Auth0, an Okta company, who shares insights on balancing security with convenience, closing the digital trust gap for small businesses, and building resilient customer trust in an era of constant cyber threats.Key Highlights:1. Cost of Lost Trust: Greg explains why trust is fragile and crucial in Canada’s digital economy.2. Security vs Convenience: Why convenience often wins, and how passwordless adoption can help.3. Closing the Trust Gap: How small businesses can turn security into a strategic advantage.4. AI & Secure Innovation: Insights on AI in customer service and Okta’s latest enterprise solutions.5. Future of Digital Trust: How Okta empowers leaders to innovate with flexible identity solutions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can take measurable climate action, from tackling digital emissions to integrating sustainability into their brand strategy.Joining us is Paul Reynolds, Co-Founder and COO of The Offset Foundation, an entrepreneur who pivoted from advertising and events to climate tech. Paul shares how his company is helping organizations address hard-to-abate emissions, fight greenwashing, and adopt purposeful sustainability practices.Key Highlights:Carbon Credits Explained: How the voluntary market drives real climate impact. Digital Emissions: Why AI and cloud use are fueling them, and how Offset.org measures and offsets. Transparency & Greenwashing: Why businesses must embrace accountability in climate action. Entrepreneurial Pivot: Paul’s journey from digital signage to building a climate tech venture. Future of Sustainability: How combining offsetting with insetting shapes corporate responsibility.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how AI-driven platforms are transforming the future of work by simplifying processes, boosting engagement, and empowering managers with actionable insights.Joining us is Guillaume Roy (G.R.), Co-Founder and Chief Product Officer at Workleap, a global HR tech leader generating over $100M in annual revenue. G.R. shares how Workleap’s transition to AI is shaping tools for recognition, performance, and employee engagement while keeping humans at the center of work.Key Highlights:1. From Startup to Global Success: Lessons from Workleap’s 19-year journey of sustainable growth.2. Workleap AI: How AI enhances engagement and performance without replacing the human touch.3. Companion Knowledge: Turning data into fair, actionable insights for HR and managers.4. Growth & Innovation: Insights from acquisitions and releases shaping next-gen HR tech.5. Leadership & Culture: G.R.’s approach to leading AI adoption with simplicity and experimentation.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can achieve enterprise-level clarity without enterprise-level complexity by leveraging AI, automation, and modular systems thinking.Joining us is Swapnil Ghorpade, Founder of Modular 1 Labs, a systems-driven consulting firm helping ambitious founders and growing businesses unlock scale. With a cross-industry background in construction technology, SaaS, and business systems, Swapnil shares how modular thinking empowers SMEs to thrive in an AI-first world.Key Highlights:1. AI-First Future: How SMEs can access enterprise-level clarity without enterprise-level costs.2. Modular Thinking: Turning chaos into clarity with scalable, ecosystem-based systems.3. SaaS & Creator Economy: The role of AI, vibecoding, and creators in shaping SME growth.4. Construction & Lean Practices: Trends driving efficiency with BIM and lean workflows.5. Humanizing Brands: How Conversational AI products can reduce churn and improve CX.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how professional freelancing is redefining recruitment and creating new opportunities for Canadian businesses and independent experts.Joining us is Simon Gravel, CEO of freelance.ca, a digital entrepreneur and founder of freelance.group, the largest freelance platform in the GAS region. Simon shares his entrepreneurial journey, the vision behind freelance.ca, and how flexible work models are shaping the future of recruitment in Canada and beyond.Key Highlights:1. Entrepreneurial Journey: How a personal pain point led Simon to build a global freelance platform.2. freelance.ca Offering: What the platform provides to connect businesses with top-tier talent.3. Freelance Market Insights: Key findings from freelance.ca’s study on Canadian freelancing.4. Empowering Professionals: How flexible work boosts productivity and knowledge access.5. Future of Recruitment: Simon’s vision for AI-driven talent matching and global leadership.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of medical communications and the power of co-foundership in building a purpose-driven business in a complex industry.Joining us are Lorie Spence and Carolyn Pritchard, Co-Founders of Bridge Medical Communications, who share their journey of translating complex medical information into impactful communications, the lessons of partnership, and their perspective as women entrepreneurs in healthcare.Key Highlights:1. The Founding Story: How Bridge began with a shared vision and complementary skills.2. Purpose-Driven Growth: Lessons learned while navigating a complex healthcare industry.3. Power of Co-Foundership: Insights on trust, balance, and learning in partnership.4. Women in Healthcare: Unique perspectives and advice for women entrepreneurs.5. Decision-Making Together: How alignment and collaboration drive effective leadership.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian SMEs can leverage enterprise-grade IT innovation, AI, and cybersecurity in a way that’s both accessible and cost-effective.Joining us is Sted Chen, Founder and President of New Value Solutions, a leader with over 30 years of experience in technology and consulting. Sted shares how he built his firm from a one-person venture into a global consulting practice dedicated to helping SMEs transform IT into a true business enabler.Key Highlights:1. AI for SMEs: Practical ways AI can save time on admin, research, and sales proposals.2. IT as a Business Enabler: How a top-down strategy turns IT from a cost center into growth.3. Cybersecurity & Recovery: Why SMEs must plan for both defense and rapid recovery.4. The Boeing Experience: Lessons from Boeing that now empower Canadian SMEs.5. Fractional CIO & Future Vision: How SMEs benefit from strategic IT leadership and innovation.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.In today’s episode, we’ll discuss the importance of employee empowerment, lessons from PeopleToGo’s 25-year journey, and how technology resources drive business success.Joining us today is Chris Collins, Vice President and Managing Partner at PeopleToGo Inc., a Canadian company celebrating 25 years in business. Chris is a recognized leader in staffing and IT services, named a Top 100 Staffing Leader to Watch and Business Person of the Year.Key Highlights:1. The Power of Employee Empowerment in Business Growth: Chris explains how empowering employees drives innovation and sustainable growth for SMBs.2. Why SMBs Can’t Afford to Overlook Their Staff: The talent mistakes SMBs make and how a people-first culture becomes a competitive advantage.3. Lessons from 25 Years of Putting People First: Key lessons from PeopleToGo’s growth and success, driven by people-first milestones.4. Aligning Technology Resources & Services for Business Outcomes: How PeopleToGo aligns tech resources to deliver measurable results for SMBs and enterprises.5. Leadership, Recognition & Future Outlook: Chris discusses the significance of recognitions and how they reflect PeopleToGo’s values and future vision.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re exploring the critical world of digital trust infrastructure and how new technologies are safeguarding organizations from fraud and risk in today’s digital economy. Our guest is Meyer Mechanic, Founder and CEO of Vaultie, a company leading the charge in securing verifiable documents against the growing threat of AI-powered fraud. From protecting documents against deepfakes to building Canadian digital trust, Meyer shares his insights into Vaultie’s innovative solutions and the future of document verification.Key Highlights:1. Document Rails & AI Fraud Protection: Meyer explains how Vaultie’s technology secures verifiable documents from deepfakes and AI-driven fraud.2. Adapting to Fraud in Industries: How sectors like law and auto finance are using verification technology to save time and protect against fraud.3. Building Canadian Digital Trust: Why Canadian digital trust is essential, and how Vaultie helps businesses, citizens, and governments fight fraud.4. Vaultie’s Solutions for Verification & Compliance: Meyer shares how Vaultie simplifies onboarding and verification for businesses.5. Innovation & Future Vision: Meyer discusses Vaultie’s future in digital trust and how they’re empowering organizations globally.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can embrace purpose-driven strategies in B2B marketing, blending integrity, sustainability, and authentic growth.Joining us is Nat Korol, Founding Partner of Hyphen Co., a values-led B2B marketing firm. With nearly two decades of experience in brand strategy and investor relations, Nat shares insights on building a purpose-led business, sustainable practices, and the role of mentorship in shaping the next generation of leaders.Key Highlights:1. Purpose-Led Business: Nat explains how B Corp certification shapes Hyphen’s impact and growth.2. B2B Marketing Strategy: Proven approaches for professional service firms to connect with buyers.3. Sustainable Marketing: What ethical growth means beyond environmental responsibility.4. Leadership & Mentorship: How guiding future leaders aligns with Hyphen’s long-term vision.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the intersection of world-class AI research and commercialization, tackling Canada’s long-standing challenge of scaling its own innovations.Joining us is Dr. Daniel Wigdor, Co-Founder and CEO at AXL, a Canadian venture studio dedicated to turning applied AI research into scalable companies. Daniel shares how AXL’s Catalyst model, strategic partnerships, and bold vision aim to close Canada’s commercialization gap and shape a sovereign AI future.Key Highlights:1. Canada’s AI Gap: Daniel explains the risks of losing Canadian IP to foreign firms.2. AI Catalyst Model: Insights on how AXL bridges research and business through partnerships.3. Sovereign AI Strategy: Why high-quality, representative data is Canada’s competitive advantage.4. Future of AI in Business: Promising applications and steps for scaling AI effectively.5. AXL’s Vision: Launching 50 AI companies in five years to secure Canada’s global leadership.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we dive into the challenges and opportunities of building a values-driven business in the social impact space.Joining us is Kathryn LeBlanc, Founder of LeBlanc (& co.) Communications and host of the Social Impact Comms Podcast, a communications and branding agency dedicated to nonprofits, social movements, and mission-driven organizations. Kathryn shares her journey of leading with purpose, growing a mission-aligned team, and scaling while staying true to core values.Key Highlights:1. Starting a Values-Driven Business: Kathryn explains the early challenges and lessons of aligning growth with core values.2. Mission-Aligned Teams: Strategies for building teams that combine skills with shared purpose.3. Leading with Purpose: How leadership in the social impact sector differs from traditional business.4. The Shift to Team Leadership: Lessons from hiring the first employee and building supportive systems.5. Advice for Entrepreneurs: Kathryn’s guidance for those pursuing sustainable impact-driven ventures.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how financial technology is reshaping the future of finance, from AI-driven advancements to evolving global regulations.Joining us are Babu Nair, Founder and Managing Director of FTF, and Narasimham Nittala, Co-Founder and Strategy & Research Leader. Together, they share how FTF is building bridges across global fintech ecosystems while creating new opportunities for SMEs and innovators.Key Highlights:1. AI in Financial Services: Babu shares how AI is transforming financial institutions and fintechs.2. Evolving Regulations: Narasimham explains how compliance and asset protection shape new models.3. SME Opportunities: Babu highlights strategies and pitfalls for startups in the fintech space.4. Global Collaboration: How FTF connects innovators, investors, and institutions across continents.5. FTF’s Vision: Insights into the Hi2AI series and global partnerships driving innovation.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the evolving role of physical workspaces and how thoughtful design can shape talent attraction, retention, and company culture.Joining us is Alex Sisk, Vice President of Sales at OFGO STUDIO, a Toronto-based family-owned furniture manufacturer with 45 years of experience. Alex shares insights on the company’s growth, the strategic importance of office environments, and their mission of “Premium For All.”Key Highlights:1. The Office Is Not Dead: Why physical workspaces still play a vital role post-pandemic.2. Attracting & Retaining Talent: How SMEs can use office design to engage Gen Z and beyond.3. Furniture & Culture: The impact of design on collaboration, well-being, and company culture.4. Industry Resilience: How OFGO STUDIO adapted and achieved nearly 200% growth.5. Future Vision: Alex shares the company’s mission and outlook for evolving workspaces.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology, data, and Generative AI are reshaping financial services, improving client experiences, and transforming the way employees work.Joining us is Monique Allen, SVP and CIO for Canadian Technology and Enterprise Architecture at Sun Life. With over two decades of leadership across top financial and technology firms, Monique shares how Sun Life is advancing digital innovation while maintaining a strong commitment to security, equity, and responsible AI.Key Highlights:1. GenAI for Advisors: How Sun Life’s Notes Assistant enhances advisor-client conversations.2. Iris – GenAI Agent: The award-winning tool improving productivity and service desk efficiency.3. Responsible AI: Insights on how digital leadership empowers advisors and clients alike.4. Employee Adoption: Strategies Sun Life uses to drive GenAI adoption across its workforce.5. Global Vision: How Sun Life’s international perspective shapes its future technology strategy.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian SMEs can cut through marketing noise, build genuine customer trust, and create meaningful connections in today’s tech-driven world.Joining us is Nima Mirpourian, Founder and CEO of Will Be Live, a strategist with over 15 years of experience helping businesses blend creativity, technology, and innovation. Nima shares why trust and human connection remain the ultimate competitive advantage in modern marketing.Key Highlights:1. Missing the Mark: Why so many SMEs fail to connect and how empathy builds stronger trust.2. Audience Insights: Going beyond demographics to understand motivations that drive conversions.3. Human Connection as Advantage: Why trust outshines AI tools as the real differentiator.4. Future of B2B Marketing: Where the industry is headed and how SMEs can compete with creativity.5. Will Be Live’s Mission: How Nima’s holistic approach helps businesses grow sales pipelines.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of international trade and customs tariffs, examining how Canadian businesses can manage risks, reduce costs, and streamline global operations.Joining us is Kyle Peacock, Founder of Peacock Tariff Consulting, who brings over 20 years of expertise in procurement, logistics, and customs compliance. With experience at companies like Nestlé and Wrigley, Kyle shares insights into navigating geopolitical shifts, strategic tariff management, and the future of trade regulations.Key Highlights:1. Tariffs & Geopolitics: How trade agreements and shifting policies affect Canadian businesses.2. Strategic Tariff Classification: Kyle shares how proper classification can drive big savings.3. Avoiding Mistakes: Common pitfalls in tariff management and upcoming regulatory changes.4. Passion for Trade: The story of Cuban cigars at 15 that sparked Kyle’s global trade journey.5. Future Vision: How Peacock Tariff Consulting helps SMEs cut costs and embrace AI in trade.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we uncover how businesses can navigate economic uncertainty by refining their marketing strategies and focusing on what truly drives results.Joining us is Christine Tolton, Founder and CEO of Red Cat Marketing, a global agency celebrating 20 years of impact. With decades of expertise, Christine shares insights on strategic marketing, leadership, and the evolving role of AI in the industry.Key Highlights:1. Marketing in Uncertain Times: Christine explains why old strategies no longer work and how businesses can adapt effectively.2. Owned Assets First: Why strengthening your owned assets is critical before investing in paid ads.3. AI vs. Agencies: Christine breaks down the difference between DIY marketing with AI and working with a strategic partner.4. Leadership Lessons: How slowing down shifted her leadership style and team execution.5. 20 Years of Impact: Christine shares Red Cat Marketing’s legacy and its vision for new opportunities.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology is reshaping business travel, expense management, and employee experience while helping companies control costs.Joining us is Krysten Hrycoy, Director of Partner Success – Travel at SAP Concur, where she leads global partnerships with top Travel Management Companies. Krysten shares her insights on bridging perception gaps, managing costs, and using AI to optimize corporate travel.Key Highlights:1. Business Travel Disconnect: Krysten explains why finance leaders and employees often disagree on travel value.2. Managing Costs: How SMEs can control rising travel expenses without disengaging employees.3. Perception Gaps & Policies: Creating multi-generational travel policies that meet diverse needs.4. AI-Assisted Travel: How SAP Concur’s AI-powered tools simplify travel and boost compliance.5. Future Outlook: SAP Concur’s vision for driving efficiency in finance, travel, and invoice management.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the intersection of communications, entrepreneurship, investing, and leadership, and how strategic storytelling can amplify changemakers.Joining us is Melissa Durrell, CEO of Durrell Communications, an award-winning strategist, angel investor, former Waterloo City Councillor, and Co-Founder of Roseview Global Incubator. Melissa shares her diverse journey, from journalism to politics to empowering founders, and her commitment to mentorship and women’s leadership.Key Highlights:1. Strategic Communications: Why every SME needs a plan that includes crisis preparation.2. Women in Angel Investing: Melissa explains how women investors empower changemakers.3. Leadership in Politics: Why more women should run for office and lead in government.4. Career Reinvention: Advice for entrepreneurs embracing new opportunities with confidence.5. Mentorship & Global Impact: How Melissa champions women leaders and changemakers worldwide.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of our Tech Forward series, where we spotlight the technologies helping Canadian businesses drive innovation, efficiency, and growth.Joining us is Ali Masoud, Senior Finance Solution Architect at Talan, a global consulting firm and SAP Gold Partner. Ali shares his expertise on the macro impact of finance, bridging technology with strategy, and the journey to SAP Cloud ERP.Key Highlights:1. Macroeconomic Factors: Why agile cash flow management is critical for CFOs in project-driven firms.2. Finance & Technology: How digital tools enable SMBs to manage cash flow and strengthen strategy.3. SAP Cloud ERP: Lessons learned from real-world implementations in mid-market firms.4. Talan’s Expertise: What sets SKALA Finance and SKALA Professional Services apart in transformation.5. Agile Playbook: How Talan’s model helps finance leaders build resilience and agility into planning.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we dive into how Canadian SMEs can navigate the future of work by leveraging talent, AI, and inclusion to drive innovation and growth.Joining us is Dr. Wendy Cukier, Academic Director of the Diversity Institute, and co-author of Innovation Nation. Dr. Cukier shares her insights on how businesses can build resilient, diverse, and innovative organizations even in uncertain times.Key Highlights:1. Skilling Up vs. Hiring: Dr. Cukier discusses strategies for upskilling talent and retaining key employees.2. AI Adoption: How SMEs can innovate with AI despite limited resources and overcome challenges.3. Strategies for Economic Uncertainty: Key strategies for SMEs to mitigate risks and ensure sustainable growth.4. Diversity as a Growth Catalyst: How diversity and inclusion drive innovation and new market opportunities.5. SME Summit & Future Vision: Dr. Cukier shares what to expect from the upcoming summit and her long-term vision for inclusion in Canada.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.In today’s episode, we explore the essential role of technology, data, and leadership in navigating economic uncertainties and fostering growth for small and mid-sized enterprises. We’ll discuss how leveraging world-class software, mentorship, and innovation can empower Canadian businesses to thrive, especially in uncertain times.Joining us today is Cinzia Bazzo, Managing Director of Canada at Sage. Cinzia has extensive experience in the tech industry and is deeply committed to mentoring the next generation of talent, particularly young women in tech.Key Highlights:1. Current Business Challenges & Sage's Support for SMBs: Cinzia discusses how Sage is helping SMBs tackle challenges, boost efficiency, and reduce risks during uncertain economic times.2. Mentorship: Cultivating the Next Generation of Leaders: The importance of mentorship in driving innovation and developing diverse talent, especially for young women in tech.3. AI Capabilities & Innovation in Financial Software: How Sage’s AI tools like Sage Copilot and the AI Trust Label help finance teams and sales managers increase efficiency and value.4. Propelling Finance Teams & Strategic Product Roadmaps: Cinzia explains how Sage Intacct’s AI-driven features boost performance and provide real benefits to Canadian SMBs.5. Sage's Mission, Digital Network & Future Impact: How Sage’s mission to digitize SMBs aligns with their vision to empower Canadian businesses and build a better working world.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we dive into the powerful intersection of research, creativity, and purpose-driven business. We’ll explore how community engagement and equity-driven solutions are key to solving complex challenges like health equity, climate action, and education.Joining us today is Brandy Svendson, CEO, Creative Director, and Co-Founder of Be the Change Group. With over 20 years in public health and 30 years in creative industries, Brandy has dedicated her career to uniting diverse expertise to drive measurable change.Key Highlights:1. Be the Change Group: Uniting Research & Creativity for Impact: Brandy shares what inspired her to start Be the Change Group and the surprising aspects of leading a business that merges diverse skill sets.2. Scaling a Mission-Driven Business & Becoming a B Corp in Canada: The challenges and rewards of growing a B Corp in Canada and how B Corp status shapes Be the Change Group's success.3. Equity-Driven Community Engagement & Building Trust: How to co-create public health campaigns with communities and ensure equity is a lived process, not just a value.4. Real-World Impact & Tackling Complex Challenges: Brandy discusses a project like her cervical cancer work with global partners and how it reshaped her view of impact.5. Leadership Philosophy & Legacy for Canadian Business: How leading a purpose-driven business shapes Brandy’s growth strategy and the legacy she hopes to leave in advancing global equity.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode of our exclusive AI for SMBs series, we’ll explore the transformative power of AI for small and medium-sized businesses. We’ll discuss how AI is reshaping the future of work, improving productivity, and providing real ROI for businesses embracing innovation.Joining us today is Sylvia Rence, Director of Marketing & Business Development at KeyData Cyber. Sylvia, a licensed Clinical Psychologist turned Marketing Executive, brings a unique perspective on B2B marketing, AI, and SaaS. She has over a decade of experience building high-impact marketing strategies.Key Highlights:1. Marketing is Psychology – Connecting Without a Big Budget: Sylvia shares how small businesses can use core psychology to connect with their audience and drive action on a budget.2. Small Team, Big Impact – Building Marketing That Works from Scratch: How to prioritize and create marketing impact with limited resources.3. Demand Generation on a Budget – What Actually Works and How AI Can Help: The common mistakes small businesses make in demand generation and how AI can boost impact on a budget.4. Translating Complex Buyer Behavior & Global Perspective: Sylvia discusses shifts in consumer behavior and how businesses can quickly adapt, especially in international markets.5. Leadership, Resilience & Recent Successes: Sylvia reflects on leadership lessons and how her small team at KeyData Cyber completed a full rebrand in just 7.5 weeks.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we focus on competition law and its vital role in creating a fair and innovative marketplace for businesses. We’ll discuss how the Competition Bureau works to protect competition, how small businesses can comply with competition law, and the resources available to help businesses navigate this landscape.Joining us today is Majid Charania, Director of Compliance and Outreach at the Competition Bureau. Majid will provide insights into how the Bureau fosters competition and how businesses can ensure they’re operating within the law.Key Highlights:1. Why Competition Law Matters to Small Businesses and Entrepreneurs: Majid explains the importance of competition law for small businesses and how it impacts their operations.2. How the Bureau Helps Protect and Promote Competition: How the Competition Bureau protects and promotes competition, benefiting small businesses and consumers.3. How to Protect Your Business with Compliance Measures: Practical steps for small businesses to ensure compliance with Canadian competition law and avoid legal issues.4. Available Resources for Businesses: The resources and guidance the Competition Bureau offers to help businesses understand their competition law obligations.5. Reporting Anti-Competitive Behavior: What to do if a business suspects anti-competitive behavior and how to report it.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we dive into the critical area of Human Resources and explore how businesses can access expert HR support without the overhead of full-time staff. We’ll discuss the advantages of fractional HR services, the challenges of policy development, and the transformative role of AI in HR.Joining us today is Brad Ratz, Director of Growth Strategy and Client Experience at H2R Business Solutions, an Ontario-based HR consulting firm that provides tailored HR services to small and medium-sized businesses.Key Highlights:1. How We Support Business as a Fractional HR Firm: Brad explains the advantages of H2R’s fractional HR model and how it helps SMBs access expert HR support without the cost of a full-time department.2. Policy Development and Organizational Sludge: How H2R helps businesses create clear, effective policies and avoid inefficiencies that hinder organizational growth.3. AI in HR: Brad discusses the future role of Artificial Intelligence in HR and highlights AI tools that will shape the future of HR functions for small and medium-sized businesses.4. Supporting Growth at Hospice of Waterloo Region: Insights into how H2R supported Hospice of Waterloo Region’s HR needs during their expansion.5. Key HR Considerations for SMEs: The most critical HR considerations small businesses may overlook and the proactive steps they should take to ensure a strong and compliant HR foundation.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we dive into the crucial world of SaaS data protection, exploring the risks businesses face and how to ensure continuity in a cloud-first environment.Joining us is Eric Simmons, CEO of Asigra, a leader in backup and recovery solutions for nearly four decades. Eric shares insights on SaaS risks, the AWS shared responsibility model, and how Asigra’s new SaaSAssure platform integrates cybersecurity with data protection.Key Highlights:Why SaaS Data Protection Matters: Eric explains the risks businesses overlook in cloud reliance.The AWS Shared Responsibility Model: What leaders need to know to avoid critical gaps.Unique SaaS Risks: Insights into common vulnerabilities and “AHA moments” from executives.SaaSAssure Platform: How it delivers robust backup and recovery for multiple SaaS apps.Backup Meets Cybersecurity: Why Asigra focuses on the overlap for maximum protection.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the recruitment challenges facing Canadian SMEs and how businesses can attract and retain top talent in a competitive labor market.Joining us is Zag Dutton, Founder and President of Career Connections Canada Inc, a recruitment firm that has been delivering tailored hiring solutions since 1995. With more than three decades of expertise, Zag shares proven strategies for sourcing high-caliber candidates and building lasting client partnerships.Key Highlights:Founding Journey: Zag shares how her need for balance and independence led to creating Career Connections Canada.Recruitment Solutions: Strategies to help SMEs avoid hiring pitfalls and find high-caliber candidates.Lasting Relationships: How Career Connections integrates candidates as long-term assets for client success.Commitment to Excellence: The principles behind the firm’s “client comes first” philosophy.Awards & Recognition: What recent accolades mean for the firm’s reputation and impact in recruitment.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the role of the Financial Services Regulatory Authority of Ontario (FSRA) in strengthening consumer protections, fostering innovation, and building a sustainable financial services sector.Joining us is Stuart Wilkinson, Chief Consumer Officer at FSRA, who leads efforts to amplify the consumer voice, develop key frameworks, and address challenges in Ontario’s evolving financial landscape.Key Highlights:1. FSRA’s Mission & Stuart’s Journey: Stuart shares FSRA’s mission and his path from advising on its creation to becoming its first Chief Consumer Officer.2. Supporting Vulnerable Consumers: How FSRA’s Consumer Office uses surveys, frameworks, and outreach to support vulnerable Ontarians.3. Innovation & Small Businesses: Stuart explains how FSRA promotes innovation while ensuring a competitive and well-regulated market.4. Promoting High Standards: Insights on how FSRA responds to market changes and upholds strong business conduct.5. Future Vision & Grants Program: Stuart discusses FSRA’s grants program and its role in securing a stronger financial future.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how digital presence, effective communication, and content creation have become vital skills for growth in today’s business world.Joining us is Jola Jovani, Founder of Joint Reality Media, a platform offering practical tools for relational skill-building, communication, and personal development. Jola shares her journey as a creator and her insights on building meaningful connections online.Key Highlights:1. Building Online Presence: Jola explains how Joint Reality Media helps individuals and businesses enhance their digital visibility and relational skills.2. Journey as a Creator: She shares her personal path into content creation and what inspired her work.3. Actionable Advice: Practical tips for businesses to grow online and the types of content that drive engagement.4. Audience-Centered Services: How Joint Reality Media designs workshops and tools that foster connection and growth.5. Future Vision: Jola highlights what’s next for Joint Reality Media and its evolving direction.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into one of the most critical HR challenges facing Canadian SMEs: employee retention. With retention outpacing other HR priorities, we’ll explore how AI-enabled tools are transforming the workplace and offering new solutions for small and midsize businesses to enhance employee engagement and streamline HR processes.Joining us is Eduardo García Rodriguez, a Content Analyst at Capterra, who specializes in translating emerging tech trends into practical insights for SMEs. With his extensive research and expertise, Eduardo has contributed to publications like The Times and Tech Radar. Let's dive into how AI tools are reshaping HR, why retention is such a key issue, and how Canadian SMEs can leverage technology for better results.Key Highlights:1. Retention – Canada’s Biggest HR Challenge for SMEs: Eduardo explains why retention is the top HR challenge and its impact on other priorities.2. AI-Enabled HR Tools & Measurable Lift in Retention and Engagement: How AI tools enhance employee engagement while maintaining the human touch in HR.3. Bridging the AI Adoption Gap in HR: Insights into the adoption gap and how SMEs can foster internal learning to maximize AI software investments.4. The Realities of SME Challenges: Eduardo shares a personal perspective from seeing his sister’s entrepreneurial journey.5. Actionable Insights for SMEs & Capterra's Future Research: Valuable insights from over 2 million user reviews and what’s to come in Capterra’s research series for SMEs.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In today's episode, we're diving into the critical world of corporate communications, brand awareness, and crisis management in an AI-dominated era. Our guest, Adnan Bashir, Senior Manager of Global Corporate Communications at Hansen Technologies, shares his expertise in leveraging digital media, navigating crisis communications, and using AI to amplify storytelling while maintaining authenticity.Adnan brings extensive experience from global corporate communications, including C-Suite advisory and a leadership role at the Canadian Public Relations Society. Today, we'll discuss the evolving landscape of branding, using AI in PR, managing crises in a digital-first world, and building brand awareness through digital media.Key Highlights:The Evolving Landscape of Marketing & Branding for Entrepreneurs: Adnan discusses Hansen Technologies’ success in audience growth through employee-focused content. AI and Communications: Adnan shares how SMEs can use AI for storytelling while keeping authenticity intact. Effective Crisis Communications in a Social Media and AI-Dominated World: Key steps for responding to crises in today’s digital environment. Leveraging Digital Media for Brand Awareness: Effective strategies for Canadian SMEs to use social platforms for real results. Leadership, Recognition & Global Impact in Communications: Adnan reflects on his global experience and his outlook on Canadian companies building international brands.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of our AI for SMBs series, where we spotlight the transformative power of Artificial Intelligence for Canadian businesses.Joining us is Jeff Dutton, Founder of goHeather, an AI-powered contract review tool designed for businesses. With a background in law and over a decade of experience advising clients on technology and corporate matters, Jeff shares how goHeather is reshaping legal services for SMEs.Key Highlights:1. Journey from Lawyer to Founder: Jeff explains how his legal career inspired the creation of goHeather.2. Affordable Legal Support: How goHeather helps SMEs avoid costly mistakes and delays in contracts.3. AI-Driven Contract Review: The benefits of in-line redlining, smart filters, and Playbooks for SMEs.4. Innovations in Legal Tech: How new AI tools, including a Microsoft Word app, enhance speed and accuracy.5. Future Vision: Jeff outlines goHeather’s growth plans and its mission to redefine legal services globally.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we focus on how small business owners and farmers can build lasting legacies through integrated tax, bookkeeping, and advisory services. We’ll discuss how FBC is leading the way in providing specialized financial support for entrepreneurs, especially in rural areas, and how technology and AI-powered financial planning can make a difference.Joining us today is Yves Millette, CEO of Farm Business Consultants (FBC). With over two decades of experience in executive leadership, Yves is at the helm of FBC, Canada’s largest provider of tax, bookkeeping, and payroll services for small business owners and farmers.Key Highlights:1. FBC's Evolution: From Tax Prep to Full Financial Partner: Yves shares how FBC’s transformation into a full financial partner has impacted 20,000+ Members and what sets their support model apart from traditional accounting firms.2. Rural-First, World-Class Execution & Strategic Partnerships: Yves explains how FBC delivers world-class execution for rural businesses and farmers and how the integration with Harvest enhances its capabilities.3. AI-Powered Financial Planning for Farmers and SMEs: How FBC uses AI to enhance financial planning and save time for both advisors and Members, benefiting small business owners and farmers.4. The Future of Rural Entrepreneurship & Wealth Transfer: Yves discusses the importance of rural wealth transfer for Canada and how rural entrepreneurs will evolve in the next 5–10 years.5. Controlling Legacy & FBC's Impact: Yves explains how FBC helps families control their legacy and how the impact of FBC’s 20,000+ Members and $42 million in savings highlights their success.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of our AI for SMBs series, where we explore how Artificial Intelligence is shaping the future of work, productivity, and growth for Canadian businesses.Joining us is John Stix, co-founder, entrepreneur, author, and speaker, who is now at Nucleus, an intuitive platform for deploying conversational AI. John shares insights on AI’s role in business, leadership, and building purpose-driven cultures.Key Highlights:1. Future of AI in Business: John shares how Nucleus is making conversations effortless with intelligent AI solutions.2. AI as Amplification: Why leaders should see AI as a tool to elevate people, not replace them.3. Leadership in Disruption: How purpose and self-awareness help leaders navigate change with confidence.4. Nucleus Enterprise: The benefits of designing AI voices and flows without technical complexity.5. Future of Leadership & Culture: John reflects on purpose-led leadership and what’s next for Nucleus.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode of our exclusive Tech Forward series, we’re discussing the importance of digital accessibility for Canadian businesses. We'll explore the common challenges SMBs face, how to build an effective accessibility plan, and the steps businesses can take to close gaps and make a lasting impact on digital inclusion.Joining us today is Jeff Mills, Co-Founder of GrackleDocs Inc., a leader in software and services designed to make digital content accessible for everyone.Key Highlights:1. Common Accessibility Challenges for SMBs: Jeff discusses the biggest barriers SMBs face in making their digital content accessible and how competing priorities affect their progress.2. Building an Effective Accessibility Plan: How organizations new to digital accessibility should begin creating a plan and the key elements it should include.3. Closing Gaps and Creating Lasting Impact: Jeff shares strategies for addressing legacy content issues and making accessibility efforts sustainable long-term.4. Jeff’s Journey into Accessibility: How Jeff’s personal experience as a father of a daughter with a disability influenced his focus on digital accessibility.5. The Role of Technology in Scaling Accessibility: The role technology plays in helping organizations efficiently scale their accessibility efforts.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we dive into the pressing issue of caregiver burnout in the workplace and explore innovative solutions to help companies support their employees while enhancing productivity. We’ll discuss how ConSoul is helping caregivers manage their responsibilities and how businesses can benefit from integrating this support into their employee benefits.Joining us today is Fabio H Buritica, Head of Marketing at ConSoul, a platform designed to support unpaid family caregivers with essential resources, respite services, and tools to reduce burnout.Key Highlights:1. Caregiver Burnout in the Workplace: Fabio explains what caregiver burnout is and why small and medium-sized businesses should care about supporting their employees facing it.2. How ConSoul Helps Working Caregivers Perform Better: How ConSoul’s app supports caregivers and improves their productivity and well-being.3. How Companies Can Benefit from Integrating ConSoul: The broader benefits for businesses adopting ConSoul as part of their employee benefits package, including time and cost savings.4. The Inspiration Behind ConSoul: Fabio shares personal stories from the founders that inspired the creation of ConSoul and its mission to help working caregivers.5. ConSoul's Future Vision and AI Innovations: Fabio discusses ConSoul’s future vision, including the upcoming launch of Carington and new AI Agents to assist with caregiving and administration.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we're diving into the dynamic world of digital marketing with the co-founders of Prime Stratix Digital Marketing, a Muslim-owned agency based in Mississauga, Ontario. We’ll explore long-term marketing strategies, entrepreneurship, and how faith influences their business practices.Joining us today are Sultan Jeddi (CEO), Elias Azimi (COO), and Maiwand Kakar (CTO), who will share their journey of building Prime Stratix and discuss strategies for propelling businesses forward with cutting-edge digital solutions. Let’s dive in!Key Highlights:1. Long-Term Marketing Strategies: Sultan explains why focusing on sustainable, long-term marketing is essential for Canadian SMEs to achieve online growth.2. Prime Stratix's Entrepreneurial Journey:The team shares what inspired them to launch Prime Stratix and their approach to scaling medium-sized businesses.3. Faith in Business: Sultan discusses how faith is integrated into their business practices and influences company culture and client relationships.4. Key Digital Marketing Strategies: Maiwand and Elias explore how Prime Stratix’s services like SEO, Paid Ads, Web Design, and AI work together to drive results.5. Digital Marketing Trends: The team forecasts the trends that will shape the next 3-5 years and how businesses can prepare for future growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how mentorship shapes entrepreneurial success and how technology is transforming these vital relationships.Joining us are Gil Katz and Simon Raybould, Co-Founders of MentorEase. Together, they share how their mentoring software and upcoming book Managing Mentoring Programs are helping businesses, schools, and organizations build impactful mentoring experiences.Key Highlights:1. Finding the Right Mentor: Gil shares how entrepreneurs can identify mentors and what inspired the creation of MentorEase.2. Maximizing Relationships: Simon explains how mentors and mentees can foster strong, effective connections.3. Managing Programs at Scale: Gil discusses different mentoring programs and how software saves time and ensures impact.4. AI-Powered Matching: Simon elaborates on how AI enhances mentor-mentee matches and program outcomes.5. Future of Mentorship: Gil and Simon outline their vision for advancing mentoring with technology and thought leadership.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re diving into the crucial topic of online reputation management and how leveraging customer trust can significantly boost your growth. As online reviews heavily influence consumer decisions, we’ll explore how to build a stellar online presence and turn satisfied customers into loyal brand advocates.Joining us today is Mo Daouk, VP of Marketing at NiceJob, a reputation marketing platform that helps service businesses grow through the power of trust. Let’s discuss why online reputation matters, how to avoid common pitfalls, and how new tools like AI replies can revolutionize customer engagement.Key Highlights:1. Why Online Reputation is Essential for Service Businesses: Mo explains why a strong online reputation is a must for growth and customer decisions.2. Common Mistakes in Reputation Management: Learn about the biggest mistakes businesses make and how to avoid them.3. Using Social Proof to Win New Customers: How businesses can use reviews to actively attract new clients.4. The Impact of Responding to Reviews: Why responding to reviews—both positive and negative—is key to building trust.5. AI Replies and Get Repeats: Mo shares how NiceJob’s new features help businesses save time, improve engagement, and turn first-time clients into repeat customers.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. This episode is part of our exclusive Tech Forward series, where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses.Joining us is Tyler Davey, CEO of Gravity, a modern finance platform built for the public sector. With 25 years of experience at AWS, Microsoft, and other leading firms, Tyler shares Gravity’s growth journey, product innovation, and how automation and AI are transforming public sector finance.Key Highlights:1. Why Automation Matters: Tyler explains why public sector financial reporting must move beyond manual processes.2. Public Sector Challenges: Insights into the financial pressures faced by cities, counties, and local governments.3. Gravity’s Growth Journey: Tyler shares key investments and strategies driving Gravity’s expansion.4. Role of Automation & AI: How AI improves transparency and efficiency in government finance.5. Future Vision: Tyler outlines Gravity’s market expansion plans and recent accomplishmentSpecial Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.