
CanadianSME Small Business Podcast
782 episodes — Page 11 of 16

Ep 663From Search to Science: Accurate Hiring with System-3™
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we explore predictive leadership assessment and talent strategy, focusing on how businesses can make smarter, more equitable decisions about their most valuable asset—people. We’ll discuss the science behind leadership evaluation, how to remove bias from high-stakes hiring, and how to optimize team performance.Joining us today is Elan Pratzer, Founder & CEO of System-3™, a platform that helps businesses assess leadership potential using simulations. With over 30 years of experience advising top CEOs and boards, Elan has a wealth of knowledge on building effective leadership teams.Key Highlights:1. The Science of Predictive Leadership & Ignoring the Obvious: Elan discusses why we often overlook clear talent solutions and how System-3™ was created to focus on real leadership behavior.2. System-3™'s Product & Why Executive Hires Fail: Why so many executive hires fail and how System-3™ uses simulations to prevent costly hiring mistakes.3. The Market for Predictive Leadership & Removing Bias: How System-3™ helps remove bias in hiring and succession decisions to find the right leaders for organizations.4. The Impact of Delaying Tough Calls & Treating People as Assets: The real cost of delaying difficult talent decisions and how businesses can treat human capital as a high-impact investment.5. Entrepreneurial Wisdom & Future of Talent Strategy: Elan’s advice for founders on making tough people decisions and his outlook on the future of talent strategy.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 662AI Co-Host: Future of Media?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode of our AI for SMBs series, we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. Today, we’re diving into the exciting world of human-AI collaboration with Ashraf Amin, Founder of Toronto Talks, a podcast that explores everything from innovation to ideology with a human-centered approach. Ashraf, a Canadian entrepreneur and storyteller, co-hosts Toronto Talks with Sophie the Sage, an AI co-host, discussing trends like Bitcoin and the future of work. Let’s explore how Ashraf blends values-driven storytelling with cutting-edge technology.Key Highlights:1. Toronto Talks: Human-AI Collaboration & Its Genesis: Ashraf shares the inspiration behind Toronto Talks and why he chose to add an AI co-host.2. Values-Driven Storytelling & Influencing Digital Discourse: The importance of balanced, thoughtful storytelling and the impact of independent media.3. Redefining Money & Innovation: Ashraf discusses how Bitcoin and decentralization are changing financial systems and entrepreneurship.4. The Future of Work & Ethical Innovation: Ashraf explores the ethical considerations entrepreneurs must keep in mind as technology advances.5. Engaging the Audience & Growth Vision: Ashraf’s vision for Toronto Talks, including live events and 4K content to engage a global audience.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 661Marketing Funnels: Are You Losing Customers Without Knowing It?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we dive into the critical world of marketing analytics, funnel optimization, and scaling a successful SaaS business. We'll discuss the importance of data-driven decision-making and share insights into building and optimizing marketing funnels to improve conversions and ROI.Joining us today is Mikael Dia, Founder of Funnelytics, a platform that helps marketers and business owners understand their marketing efforts through analytics and funnel visualization.Key Highlights:1. Marketing Funnels & Customer Journey Optimization: Mikael shares the biggest mistakes marketers make and how businesses can optimize their customer journeys to improve conversions.2. Data-Driven Decision Making in Marketing: How businesses can use data effectively to make smarter decisions and visualize marketing performance.3. Entrepreneurship & Scaling a SaaS Business: Lessons learned from building and scaling Funnelytics, including navigating challenges and celebrating wins.4. The Inspiration Behind Funnelytics: What inspired Mikael to create Funnelytics and how he validated the idea during the early stages.5. The Future of Marketing Analytics: Where Mikael sees the future of marketing analytics evolving with AI advancements and shifts in consumer behavior.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 660Innovia: Master Your Business
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we explore the world of Enterprise Resource Planning (ERP) and how Microsoft Dynamics 365 Business Central and NAV are optimizing operations for Canadian businesses. We’ll discuss Innovia Consulting’s unique approach, their strategic growth in the ERP space, and the future trajectory of the ERP market.Joining us today is Alan Wyne, CEO of Innovia Consulting, a premier Microsoft Dynamics 365 Business Central and NAV consulting firm with over 35 years of experience. Alan shares his expertise on ERP systems and how Innovia helps businesses maximize results.Key Highlights:1. Innovia Consulting: A Different Approach to ERP: Alan explains Innovia’s unique business model and how it stands out from other VARs in the ERP industry.2. Strategic Acquisitions and Growth in the ERP Space: How Innovia’s strategy of acquiring smaller ERP firms has contributed to its growth and effective exits for business owners.3. Innovia's Contribution to the ERP Industry: Why Business Central is considered the best ERP choice for SMBs and what sets it apart from other ERP systems.4. The Future Trajectory of the ERP Market: Alan discusses the future of the ERP market and key trends businesses using Microsoft Dynamics 365 should prepare for.5. Optimizing ERP Results & Connecting with Innovia: How Innovia helps businesses engage their teams and maximize results from Microsoft Dynamics 365 Business Central and NAV, with upcoming events and webinars.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 659AI for Sustainability? How Personalized Learning is Revolutionizing Clean Tech!
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the innovative solutions and visionary leaders driving Canada’s sustainable future. Our focus is on the clean tech sector and the urgent need to bridge the green skills gap, particularly for youth and small and medium-sized enterprises.Joining us today is Maham Khalid, Founder of Revohub, a women-led social enterprise and AI-integrated training platform focused on clean tech. Maham is on a mission to democratize sustainability education and align the workforce with evolving labor market needs. Today, we’ll discuss why the clean tech sector faces a critical talent shortage, how Revohub personalizes learning, and the value of partnerships in driving measurable sustainability progress.Key Highlights:1. Why the Clean Tech Sector Faces a Critical Talent Shortage: Maham discusses the challenges and barriers to entering the clean tech sector, particularly for youth and SMEs, and the growing talent shortage.2. Revohub’s AI-Integrated Platform and Outcome-Driven Education: How Revohub personalizes learning for each user and why outcome-driven education is crucial for workforce transformation in clean tech.3. The Value of Partnership and Diversity in Green Transition: How Revohub fosters collaboration and the role of women and diverse voices in leading Canada’s green transition.4. Real-World Impact: The Ontario Manufacturing Company Story: Maham shares the practical impact of Revohub’s platform, highlighting a real-world example from an Ontario manufacturing company.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 659AI in Bookkeeping: Threat or Superpower for Your Business?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode of AI for SMBs, we’re diving into the world of AI in bookkeeping and accounting. As AI continues to transform industries, understanding how it can enhance efficiency and provide greater value is crucial for small businesses and their financial operations.Joining us today is Sal Rezai, Founder, Cloud Accounting Specialist, and Bookkeepers Mentor at Accounting By Sal Corp. Sal specializes in accounting, bookkeeping, and training services, including QuickBooks and FreshBooks. She is also the founder of the Bookkeeping Academy, where she mentors aspiring professionals. Today, we’ll discuss the impact of AI on bookkeeping, how accountants and bookkeepers can leverage AI tools, and essential questions small business owners should ask their bookkeepers.Key Highlights:1. AI in Bookkeeping: Will It Affect the Future of Bookkeeping? Sal shares his perspective on how AI will impact bookkeeping, whether through automation or augmenting human capabilities.2. How Accountants and Bookkeepers Can Leverage AI: Practical ways bookkeepers and accountants can use AI tools to improve efficiency and provide greater value to clients.3. Essential Questions Small Business Owners Should Ask Their Bookkeepers: The most important questions small business owners should ask to ensure they’re receiving optimal support and insights.4. Sal’s Personal Journey and Mission to Help Bookkeepers: How Sal’s passion for helping others shaped his mission to empower bookkeepers and small business owners.5. Recommended Resources for the SME Community: Tools and resources to stay informed about industry trends and manage business finances effectively.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 655Digital ID: Your Future Identity?
Welcome to the CanadianSME Small Business Podcast.hosted by Maheen Bari.Joining us today is Steve Borza, CEO of Bluink Ltd., a leader in innovative solutions that safeguard citizens and businesses from identity fraud. With over 30 years of experience, Steve’s expertise is reshaping online trust through secure identity verification systems. Let’s dive in!Key Highlights:The Critical Importance of ID Verification: Steve explains why ID verification is crucial for citizens, businesses, and governments in protecting against identity fraud and ensuring trust in online services. Digital Credentials: Power in Your Pocket: Learn about digital credentials and how they offer a secure and tamper-proof alternative to physical IDs, making online and in-person interactions safer. Seamless Digital Sign-Up & Restoring Online Trust: Steve discusses the impact of digital credentials on security, how they reduce data breaches, and how they help businesses restore trust in online commerce. Innovation, User Impact, and The "Aha!" Moment: Steve shares his thought process behind developing Bluink's eID-Me app and how it addresses real-world problems in digital security. Bluink's Growth, Future Vision & Career Insights: Steve reveals Bluink’s vision for the future of digital identity, how it’s solving real-world challenges, and his most memorable job experiences while building impactful security solutions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 658Capital Markets: What SMEs Need
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.In today’s episode, we’ll dive into the world of capital markets, financing options, and global expansion for emerging companies. We’ll discuss the importance of market sentiment, explore non-bank financing solutions for SMEs, and look at international opportunities for listings and investment.Joining us today is Adam Szweras, founder and Chairman of FMI Securities Inc. (formerly Foundation Markets) and a member of the Securities Law Group at Fogler, Rubinoff LLP. Adam has led FMI Securities since 2006, helping raise significant capital for emerging companies across various sectors.Key Highlights:1. Market Sentiment & Capital Raising for Emerging Companies: Adam discusses the role of market sentiment in financing and which sectors are attracting investment for Canadian entrepreneurs.2. Non-Bank Financing for SMEs Today: The best non-bank equity and debt financing options available to Canadian SMEs and their advantages.3. US & International Opportunities for Listing & Investment: Adam explains the opportunities for Canadian companies seeking capital in the US and global markets.4. Listing Considerations & FMI's Transformational Growth: Key factors for companies to consider before listing on exchanges and how FMI's transformation enhances client services.5. Recent Successes & Future Outlook for Capital Markets: Adam shares FMI’s recent successes and what they indicate about the market and outlook for emerging companies.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 657Employee Well-being Crisis? What HR Leaders NEED to Know NOW!
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the essential strategies and innovations driving workplace health and organizational well-being. We’ll focus on the critical role of virtual healthcare in supporting employees and the new benchmarks for quality and safety in virtual care.Joining us today is Marc Robin, Medical Director at Dialogue, Canada’s premier virtual healthcare and wellness platform. Dialogue provides affordable, on-demand access to quality care and recently achieved the highest level of accreditation from Accreditation Canada. Today, we'll discuss Dialogue’s latest Health and Well-being report, how Dialogue can help HR proactively support their teams, and Dialogue's groundbreaking Accreditation with Exemplary Standing.Key Highlights:1. Dialogue’s Latest Health and Well-being Report: Marc shares key insights from Dialogue’s latest report and the most significant trends HR leaders should focus on regarding employee well-being.2. How Dialogue Can Help HR Proactively Support Their Team: How Dialogue helps HR teams shift from a reactive to a proactive approach in supporting employee health and mental well-being.3. Dialogue's Accreditation with Exemplary Standing by Accreditation Canada: What Dialogue's achievement of Exemplary Standing means for HR teams and organizations, setting new benchmarks for clinical excellence and service integration in virtual care.4. The Impact of Low Well-being on the Workplace: The implications of low well-being and a lack of purpose on productivity and employee engagement, with 500,000 Canadians missing work each week due to mental illness.5. Overcoming Obstacles to Health Prioritization: How Dialogue helps employees overcome obstacles like lack of time, cost, and motivation in prioritizing their health.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 656PR Reimagined: AI's New Era?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we explore the world of Public Relations and media outreach, transformed by AI and evolving digital landscapes. Our guest is Gregory Galant, Co-founder and CEO of Muck Rack, an AI-powered PR software platform used by top organizations worldwide, including Google and Pfizer. We’ll discuss Muck Rack’s journey, scaling a bootstrapped company, and adapting to industry shifts.Key Highlights:1. Muck Rack's Founding & Pivotal Evolution: Gregory shares the inspiration behind Muck Rack and how its pivot addressed the needs of both journalists and PR teams.2. Scaling a Bootstrapped Company & Adapting to Industry Shifts: How Muck Rack has achieved lean growth, sustained success, and the role AI plays in reshaping PR and media outreach.3. Building & Leading a Remote-First Company: The challenges and opportunities of leading a fully remote company and fostering productivity across time zones.4. Muck Rack's Innovation & Expanding Capabilities: How Muck Rack’s acquisitions and new features strengthen its position as an end-to-end PR solution.5. Entrepreneurial Lessons & The Future of Communications: Key lessons learned from Muck Rack and The Shorty Awards, and trends shaping the future of communications, marketing, and journalism.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 654Better Work Vs Balanced Lives -Do we have to choose?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we explore the future of work, focusing on redesigning work models in the age of AI, enhancing productivity, and improving wellbeing. We’ll discuss how organizations can move beyond outdated systems, foster motivation, and embrace transformative workweek models like the four-day week.Joining us today is Joe O’Connor, CEO and Co-founder of Work Time Revolution. Joe is a globally recognized leader in alternative work models and the former CEO of 4 Day Week Global. He is also the co-author of the upcoming book "Do More in Four," set to be published by Harvard Business Review.Key Highlights:1. The Scourge of 'Busy Work' & The Flawed Return-to-Office Debate: Joe explains why cutting busy work is key to boosting performance and why traditional time metrics fail to measure true results.2. Wellbeing & Motivation: The Real Drivers of Productivity: How wellbeing and motivation drive productivity more than time, and how organizations can break the cycle of overwork.3. Organizational AI Strategies: Overcoming Human-Level Barriers: The human barriers that hold back AI adoption and how leaders can overcome them to drive successful AI integration.4. The Four-Day Workweek & Redesigning Work Models: How a shorter workweek can help reimagine work, reclaim time, and build sustainable performance cultures.5. Future of Work Policy & "Do More in Four": Insights from Joe’s upcoming book and how the future of work is evolving to better support life.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 653Midlife Women's Health Meets AI: Inside Blair Health’s Bold Vision
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.In today’s episode, we dive into the vital area of midlife women’s health, exploring how technology is making meexpert care more accessible. We'll discuss how Blair Health is leading the way with personalized, evidence-based support for women across Canada, empowering them to take control of their health journeys.Joining us today is Madge Rumman, Co-Founder and CEO of Blair Health, Canada’s clinical leader in midlife women’s health. Madge brings extensive experience in scaling tech platforms and pivoted her expertise to address the critical gap in women’s health.Key Highlights:1. Blair Health's Founding Story & Unique Team: Madge shares what inspired her to co-found Blair Health and the pivot from fintech to women’s health.2. Product Innovation & AI Leadership in Midlife Women's Health: How Blair Health’s AI-powered technology is improving access to care and solving clinician bottlenecks.3. Establishing Clinical Leadership & Expert-Led Care: How Blair Health ensures expert, evidence-based care, led by Dr. Lindsay Shirreff, for women through every stage of midlife.4. Personalized Support, Health Tracking & Community Impact: How Blair Health’s personalized approach empowers women to take control of their midlife health journey.5. Growth, Expansion & Future Vision: Madge discusses Blair Health’s national growth plans and its vision for transforming preventative care for midlife women across Canada.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 652AI for Strategy: Is Your Biz Ready?
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode of AI for SMBs, we’re exploring how AI is reshaping the future of work, improving productivity, and driving real ROI for businesses. With rapid advancements in AI, today’s conversation will shed light on the ways startups and SMEs can leverage this technology to gain a competitive edge.Joining us today is Alex Bouchard, CEO & Co-Founder at V3 Stent. Alex, with over 10 years of experience in B2B digital strategies, has created innovative AI platforms like "Strat&Go" to help businesses simplify and optimize their operations across sales, HR, and marketing. Today, we’ll discuss the current and future state of the SaaS landscape, the impact of AI on startups, and how V3 Stent is helping businesses navigate these exciting changes.Key Highlights:1. The Present & Future of the SaaS Landscape: Alex shares key trends shaping the SaaS ecosystem and how SMEs are adapting to stay competitive.2. AI's Impact on the Startup Ecosystem: The role of AI in transforming sales, HR, and marketing, and how V3 Stent's "Strat&Go" platform integrates AI for businesses.3. Accelerating & Bootstrapping Efficiently: Strategies for startups to grow efficiently while adapting to fast-paced tech changes.4. V3 Stent's Innovative Platforms & Driving Engagement: How "Stent" and "Strat&Go" support leaders in planning and executing strategies with integrated tools.5. Leadership, Personal Brand & Adapting to Tech Change: Alex discusses his approach to leading teams through tech changes and inspiring innovation.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 651From Blueprints to Building Codes: Demystifying Residential Design
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re diving into the world of residential design and home inspections. As homeowners and buyers navigate the complexities of permits, building codes, and design decisions, expert guidance is essential to ensure safety, compliance, and informed choices.Joining us today is Nicole Maurer, Owner and Designer at 729 Design. With her expertise in both residential design and building codes, Nicole offers invaluable insights into the home inspection process and the importance of trust and education in client relationships. Today, we’ll discuss the permit and building code process, the evolution of Nicole's business to include home inspections, and her experience as a woman in the trades.Key Highlights:1. Demystifying the Permit and Building Code Process: Nicole explains common pitfalls in the permit and building code process and how the right guidance makes a difference.2. Evolving My Business: Adding Home Inspections: Nicole shares her decision to add home inspections to her services and how it reflects her adaptability to client needs.3. Building Trust with Clients Through Education: The importance of empowering clients with knowledge and how it sets 729 Design apart.4. Women in the Trades and Construction Industry: Nicole discusses her experiences and challenges as a woman in the industry and offers advice to others.5. Personal Anecdote and the Importance of Guidance: Nicole shares an experience that solidified her understanding of guiding clients through complex processes.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 650How Can SMEs Protect Themselves from Cyber Threats?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re diving into the critical world of cybersecurity, a topic that affects every entrepreneur. In an era of evolving cyber threats, understanding the fundamentals of digital defense is essential for businesses of all sizes.Joining us today is Patrick Mathieu, Co-founder of Hackfest.ca. With over two decades of experience in cybersecurity, including leadership roles at DoorDash and LogMeIn (now GoTo), Patrick is a seasoned expert in the field. Today, we’ll discuss the evolving threat landscape for Canadian SMEs, essential cybersecurity practices, vendor selection strategies, and the importance of human awareness in securing businesses.Key Highlights:1. The Evolving Threat Landscape for SMEs: Patrick shares the most prevalent cyber threats targeting Canadian SMEs today and how they've evolved.2. Foundational Cybersecurity for Small Businesses: Essential cybersecurity steps that Canadian SMEs should implement to defend against common cyberattacks.3. Navigating Cybersecurity Vendor Selection: Key considerations, red flags, and best practices for selecting the right cybersecurity vendor.4. The Human Element & A Culture of Security: The importance of employee training and creating a proactive security culture within small businesses.5. Community, Continuous Learning, and Patrick's Journey: Patrick discusses how his background shaped his cybersecurity passion and the role of communities like Hackfest in helping SMEs stay ahead.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 649Redemptive Biz: What Is It?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the inspiring journeys of entrepreneurs and the innovative models driving social impact. We’ll focus on a unique intersection of faith, enterprise, and cultural renewal in the world of redemptive entrepreneurship.Joining us today is Kevin McKay, Executive Director and Co-Founder of Kaleo Labs, a Certified Social Enterprise based in Canada. With over two decades of corporate experience and 12 years in international development, Kevin now helps social enterprises become more redemptive, sustainable, and impact-driven. Today, we’ll dive into Kevin’s transformative journey, define redemptive business, and explore the challenges and opportunities for faith-driven founders.Key Highlights:1. The Transformative Journey to Redemptive Entrepreneurship: Kevin shares why he transitioned from corporate sales and marketing to international development and co-founding Kaleo Labs, focusing on redemptive entrepreneurship.2. Defining Redemptive Business & Sustainable Impact: What it means to build a redemptive business and how it differs from traditional socially responsible enterprises and non-profits.3. Challenges for Faith-Driven Founders & Practical Support: Common challenges faith-driven founders face in balancing mission, financial viability, and spiritual formation.4. The Role of Churches & Leaders in Supporting Social Entrepreneurship: How churches and Christian leaders can support social entrepreneurship beyond philanthropy, with a memorable experience shaping Kevin’s view.5. Kaleo Labs' Vision, Impact & Future: The vision behind Kaleo Labs’ work in Canada, its impact on over 40 founders, and what’s next, including the upcoming Lab in B.C.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 648From Startup to $18M: How MotionGrey Is Scaling Smarter with Help from Platforms like Temu
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re focusing on how innovative businesses are responding to evolving consumer demands and leveraging new e-commerce models to scale. In a rapidly changing market, particularly with the rise of remote work and online shopping, adapting business models to meet new expectations is essential for success.Joining us today is Andy Hsu, Co-founder of MotionGrey, a Vancouver-based company that has grown from flipping chairs on Craigslist to becoming an $18 million ergonomic furniture brand. Andy’s passion for gaming and entrepreneurship led to the creation of affordable, customizable gaming chairs and standing desks. Today, we'll discuss MotionGrey’s journey, how they’re responding to post-remote work demands, and the e-commerce models that are helping them scale.Key Highlights:1. MotionGrey's Entrepreneurial Journey & Early Inspirations: Andy discusses how MotionGrey evolved from flipping gaming chairs to an $18 million Canadian brand.2. Responding to Evolving Consumer Demand & Ergonomic Needs: How MotionGrey is adapting to increased demand for affordable ergonomic options post-remote work.3. New E-commerce Models & Strategic Marketplace Partnerships: How MotionGrey's partnership with Temu's Canadian seller program helped scale their business while staying lean.4. Customer-Centricity & Unique Business Philosophy: The story behind MotionGrey's Christmas Eve delivery and how they maintain a people-first approach to customer satisfaction.5. Innovation, Growth Roadmap & Future Vision: MotionGrey's plans for growth, including expansion into new markets like the US and new product categories.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 647Reactive IT Costing You MILLIONS? The Shift to Proactive AI Support!
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. You’re listening to AI for SMBs—a dedicated series where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we dive into how AI is reshaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.Joining us today is Brendan Howe, CEO of Techify Inc., a Toronto-based technology company specializing in proactive IT support, cybersecurity, and productivity solutions powered by AI. Today, we’ll discuss the real cost of reactive IT versus proactive AI-driven support, making AI practical for businesses, and the importance of a transformation plan for AI adoption.Key Highlights:1. The Real Cost of Reactive IT vs. Proactive AI-Driven Support: Brendan explains the true cost of reactive IT support for SMBs and how Techify’s AI-powered solutions lead to reduced downtime and significant cost savings.2. Making AI Practical for Businesses: How Techify is making AI practical for SMBs by automating tasks, enhancing security, and streamlining workflows without the need for a data science team.3. AI Adoption (You Need a Transformation Plan): Key lessons from Techify’s experience in helping clients implement AI responsibly and effectively, while focusing on tangible business value.4. Client Success Stories: Brendan shares a success story highlighting a specific challenge faced by a client and how Techify’s proactive AI-driven solutions made a measurable impact.5. Implementing AI Tools Securely and Effectively: How Techify ensures AI tools like Microsoft Copilot are implemented securely and effectively within client organizations, with a focus on data protection and user adoption.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 646Facing Business Barriers? Unique Challenges for 2SLGBTQI+ Entrepreneurs!
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we celebrate Canadian entrepreneurship and explore the forces driving inclusive economic growth. Today, we’re discussing the significant economic contributions of queer and trans-owned businesses, the unique barriers they face, and the importance of supporting them for a more equitable marketplace.Joining us today is Darrell Schuurman, Co-founder and CEO of Canada’s 2SLGBTQI+ Chamber of Commerce (CGLCC), an organization that connects 2SLGBTQI+ businesses to the corporate community and fosters economic growth. We’ll dive into how these businesses generate billions in economic activity, the challenges they face, and why supporting them benefits everyone.Key Highlights:1. The Economic Contribution of Queer and Trans-Owned Businesses: Darrell will discuss the significant $22 billion economic contribution from queer and trans-owned businesses and its importance to the Canadian economy.2. Why Supporting These Businesses Benefits Everyone: Darrell will explain how supporting 2SLGBTQI+-owned businesses strengthens Canada's economy, benefiting not only the queer and trans community but all Canadians, given that 8% of businesses are 2SLGBTQI+-owned.3. Unique Systemic Barriers These Entrepreneurs Face: Darrell will highlight the unique barriers queer and trans entrepreneurs face and how these challenges hinder their growth and success.4. Pride 2025: A Pivotal Moment for Visibility, Economic Equity, and Collective Action: Darrell will discuss why Pride 2025 is crucial for increasing visibility, promoting economic equity, and fostering collective action to support 2SLGBTQI+ businesses.5. How Inclusive Economies are Stronger: Darrell will share how inclusive economies are more innovative and resilient, with examples showing how supporting diverse entrepreneurs benefits the broader economy.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 645Indigenous Biz: $100M Boost?
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re focusing on a groundbreaking initiative aimed at economic reconciliation and the growth of Indigenous entrepreneurs. Indigenous entrepreneurs are among the fastest-growing segments of business owners in Canada, driving innovation and economic development within their communities.Joining us today is Miguel Barrieras, Chief Community Banking and Impact Officer at BDC. Miguel leads BDC’s Impact Program, Sustainability, and ESG functions, and heads the Community Banking team’s efforts to support underrepresented entrepreneurs. Today, we'll explore a new $100M initiative with the First Nations Bank of Canada, the critical importance of economic reconciliation, and how BDC supports Indigenous entrepreneurs driving Canada's economy.Key Highlights:1. BDC & FNBC's $100M Initiative for Indigenous Acquisitions: Miguel explains why BDC launched this $100M initiative to support Indigenous business acquisitions and the typical size and type of financing.2. Economic Reconciliation & Empowering Indigenous Entrepreneurs: Why BDC focuses on Indigenous entrepreneurs as a key part of its strategy for economic reconciliation in Canada.3. BDC's Community Banking & Partnership Expansion: How BDC’s Community Banking initiative strengthens support for Indigenous entrepreneurs, including the FNBC initiative with 10 financial and community lending partners.4. BDC's Broader Role & Innovative Financial Solutions: How BDC expands support through innovative financial solutions like microcredit and the role of business transformations in evolving its offerings.5. Impact, Sustainability & BDC's Future Commitment: Miguel shares BDC’s vision for sustainable entrepreneurship and its goal of adding $25 billion to Canada's GDP over the next five years.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 644How the new Nextdoor is Powering Canadian Communities?
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. In today’s episode, we’re focusing on the crucial role of brand building and community trust, particularly at the local level. As businesses look to engage with their neighborhoods in meaningful ways, we’re diving into how global platforms like Nextdoor are localizing to cater to Canadian needs.Joining us today is Christopher Doyle, Managing Director for Nextdoor Canada. Chris, with his extensive background in partnerships and growth marketing, leads Nextdoor’s operations in Canada and is passionate about leveraging technology for community impact. Today, we’ll discuss how Nextdoor is rebranding through a Canadian lens, the evolution of local connections, and the exciting features in the upcoming Nextdoor experience launching on July 15th.Key Highlights:1. Rebranding & Localizing for the Canadian Neighbourhood: Chris explains how Nextdoor adapts global platforms for Canadian users and the importance of community trust in its strategies.2. The New Nextdoor & Smarter Neighbourhood Technology: The major changes in Nextdoor’s platform for Canadians and the inspiration behind the relaunch with new features like Alerts and News.3. Hyperlocal Importance & Canadian Tech Contributions: Why hyperlocal information is key in 2025 and how Canadian tech like Samdesk enhances Nextdoor’s offerings.4. Trust in Tech & Supporting Canadian Businesses: How Nextdoor maintains trust in tech and the new self-serve ad platform to empower Canadian entrepreneurs.5. Chris's Journey & The Future of Local Connection: Chris reflects on his roots in media and community storytelling and how it influences his work at Nextdoor today.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 643UrbanToronto: Tracking Real Estate Development in the Greater Toronto Area
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to Tech Forward—where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses. In today’s fast-moving world, staying ahead in tech is essential for startups and businesses looking to thrive.Joining us today is Edward Skira, President of Chart Communications Inc. Edward is an entrepreneur, urbanist, and founder/publisher of UrbanToronto.ca and SkyriseCities.com. With over 30 years of experience in media and publishing, Edward revolutionized urban development news online. Today, we'll dive into UrbanToronto's evolution, the power of data in real estate, and the future of digital publishing for urban information.Key Highlights:1. UrbanToronto's Journey & Digital Dominance: Edward discusses how UrbanToronto became the go-to site for Toronto development news, attracting millions of users and page views monthly.2. UTPro: The Power of Data for Real Estate Professionals: How UTPro empowers real estate developers, architects, and urban planners with actionable data and insights.3. Spreading the Model: SkyriseCities & National Expansion: The inspiration behind SkyriseCities' national expansion and how it benefits urban development communities across Canada.4. Key Trends in Urban Development & Architecture: Edward shares the key trends in construction, architecture, and urban planning across major Canadian cities.5. Digital Publishing, The Future of Urban Information & Legacy: How technology, internet marketing, and social media are shaping urban development information and Edward's long-term vision for platforms like UrbanToronto.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 642Gen Z Founder: Scaling a Sustainable Brand Before Age 25?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring how a purpose-driven brand is turning waste into beautiful, sustainable products, making eco-conscious home décor more accessible. We’ll be discussing how young entrepreneurs are building businesses with both profit and planet in mind.Joining us today is Abhiudai Mishra, Co-Founder and Operations Director of Mosa Technologies, a Vancouver-based sustainable home décor company that transforms discarded glass bottles into premium handcrafted products. Today, we’ll talk about building a sustainable brand, scaling impact, and making sustainability a part of everyday living.Key Highlights:1. Building a Purpose-Driven Brand: Abhiudai shares the inspiration behind Mosa Technologies and how it evolved from a grassroots idea to a nationally recognized sustainable business.2. Sustainability in Everyday Living: How Mosa makes sustainability stylish and accessible for consumers and businesses through design and upcycling.3. Navigating Growth as a Young Entrepreneur: Key lessons learned from scaling Mosa Technologies, including securing funding and building partnerships at a young age.4. The Upcycling Process from Bottle to Product: A detailed walk-through of Mosa’s upcycling process, from collecting discarded glass bottles to crafting them into premium décor products.5. Challenges and Milestones in Building a Sustainable Business: The biggest challenges Abhiudai has faced in building a sustainable business and the milestones he's most proud of.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 641Your Health: Are You Proactive?
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into the evolving world of healthcare with a focus on a revolutionary approach: proactive health. Canadians are increasingly looking for ways to not only treat illness but to actively optimize their health and extend their healthspan. Our guest today is Sameer Dhar, CEO and Co-Founder of NiaHealth, Canada’s leading proactive health platform. Sameer’s entrepreneurial journey started in high school, and after co-founding Sensassure, he’s now on a mission to democratize access to high-quality, preventative healthcare. Today, we’ll discuss Sameer’s journey, explore the rise of proactive health, and delve into what it takes to scale a healthtech startup in Canada.Key Highlights:1. Sameer's Entrepreneurial Journey & The "Lightbulb" Moment for NiaHealth: Sameer shares what inspired him to start NiaHealth and how his diverse experiences shaped his leadership style.2. The Rise of Proactive Health & Addressing Undetected Risks: How NiaHealth empowers Canadians to address undetected health risks, with a report showing 88% of users had undiagnosed issues.3. NiaHealth's Innovation for Health Optimization: How NiaHealth 2.0’s innovations like wearables integration and expanded testing panels help Canadians move to proactive health care.4. Scaling Healthtech in Canada & Supporting Entrepreneurs' Wellbeing: Key lessons in scaling a healthtech startup and how proactive care can improve small business leaders' wellbeing and reduce burnout.5. Fundraising Success & NiaHealth's Future Vision: How NiaHealth plans to evolve in the next 3–5 years and its mission to democratize preventative healthcare and extend healthspan.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 640Creator Economy: Are Brands & Creators Redefining Marketing?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and innovations shaping the future of business. Today, we're diving into the dynamic world of the creator economy, the transformative journey from service to software, and the new rules of branding in an age of authenticity and community. We’ll be exploring how brands connect with consumers through social media creators, emphasizing trust, performance, and values-first storytelling.Our guest today is Vicky Boudreau, CEO & Co-Founder of Heylist, a technology platform that simplifies and amplifies collaborations between brands and social media creators. Let’s dive in and discuss the evolution of the creator economy, the shift to software, and the new branding strategies that are revolutionizing marketing today.Key Highlights:1. The Evolution of the Creator Economy: Vicky shares how brands and creators are redefining influence, trust, and performance marketing in today's rapidly evolving landscape, and why this shift is crucial for businesses and culture.2. From Service to Software: Reinventing a Business Model: Vicky discusses what it took for Heylist to pivot from a service-based agency to a scalable tech platform, and the lessons she learned through this transformation.3. Authenticity, Community, and the New Rules of Branding: Vicky explains how creators are leading the way in branding with real voices, community-driven content, and values-first storytelling in today’s market.4. Navigating the Challenges of Women Entrepreneurship: Vicky shares advice for women leaders on balancing family, career, and societal pressures, and how to effectively manage these challenges in entrepreneurship.5. Heylist's Webby Award for Innovation: Vicky highlights the key features and innovations in Heylist’s platform that earned them a Webby Award, and what this recognition means for their approach to the creator economy.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 638Unleash Your Business Future?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re celebrating the driving force of our economy: entrepreneurs. We’ll spotlight a program that recognizes, supports, and inspires Canadian business leaders, focusing on the importance of understanding and fostering the entrepreneurial ecosystem for inclusive growth and social impact.Joining us today is Rachel Rodrigues, EY Entrepreneur Of The Year Canada Program Director and Canadian EY Private Assurance Leader at EY Canada. With over 15 years of experience, Rachel is passionate about supporting and growing the Canadian entrepreneurship ecosystem. Today, we'll dive into the EY Entrepreneur Of The Year program, explore fostering innovation and leadership, and discuss the evolving landscape of Canadian business.Key Highlights:1. Celebrating Canadian Entrepreneurship & The EOY Program's Mission: How the EY Entrepreneur Of The Year program aligns with EY Canada's mission and its impact on the local business landscape.2. Empowering Entrepreneurs & Overcoming Challenges: The initiatives EY Canada implements to help entrepreneurs overcome the complex challenges they face beyond just recognition.3. Fostering Innovation & The Role of Mentorship: The importance of mentorship in the EY Entrepreneur Of The Year program and its contribution to emerging entrepreneurs’ growth.4. Adapting to Technology & The Future of Canadian Business: How EY Canada is adapting to support entrepreneurs in staying competitive, with a focus on trends in technology and sustainability.5. Highlighting Success & Looking Forward: What the EY Entrepreneur Of The Year finalists represent for the future of Canadian entrepreneurship and what’s next for the program.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 637AI Adoption: Is Your Business Culture Ready for the Future of Work?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to AI for SMBs—a dedicated series where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we explore how AI is shaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.Joining us today is Steve Mast, Managing Partner at Twenty44, a company dedicated to increasing AI adoption and preparing businesses and their cultures for the future. Today, we'll discuss the adoption and usage of AI in businesses, the future of work, and advice for entrepreneurs and small business owners navigating this AI-driven landscape.Key Highlights:1. AI Adoption and Usage in Businesses: The critical considerations for businesses adopting AI and the biggest misconceptions businesses have about AI.2. The Future of Work: How AI will change the workplace and the skills employees will need, plus how businesses can adapt to effectively leverage AI.3. Advice to Young Entrepreneurs and Small Business Owners: Key pieces of advice for young entrepreneurs navigating the complexities of launching and growing ventures in an AI-driven market.4. The Fastest Path to ROI in AI: How businesses can identify the most impactful AI opportunities to drive productivity and growth using Twenty44's framework.5. Twenty44's AI/44 Readiness Product and Workflow for SMBs: An overview of the AI/44 readiness product, its features, and how it helps SMBs gauge their AI knowledge and adoption potential.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 639Global Growth: Is Your Money Ready?
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. Today, we’re diving into the critical role of seamless financial infrastructure in connecting businesses across borders. As businesses expand globally, managing payments and financial operations internationally can be complex, and finding trusted solutions is essential for growth.Joining us today is Erich Ko, Senior Channel Partnerships Manager, SME & Growth at Airwallex Canada. Erich helps businesses grow globally through seamless financial infrastructure. He brings strong expertise in startup leadership, workforce mobility, and ecosystem mentorship. Today, we’ll explore Airwallex’s rapid growth in Canada, the challenges of cross-border money movement, the power of strategic partnerships, and the future of global financial operations.Key Highlights:1. Airwallex's Global Vision & Canadian Growth Momentum: Erich discusses what inspired Airwallex’s focus on Canada and its rapid growth in the market.2. Solving Cross-Border Payment Friction: An Entrepreneur's Journey: How Erich’s personal experience with banking and cross-border payments led him to join Airwallex.3. The Power of Strategic Partnerships: Key partnerships driving Airwallex’s mission to support global growth and how they benefit Canadian SMEs.4. Airwallex's Seamless Financial Infrastructure for Global Business: How Airwallex’s platform helps Canadian businesses manage finances and the unique features for global operations.5. Future of Global Business & Airwallex's Vision: Key trends shaping the future of global business and how Airwallex plans to evolve its solutions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 636How Is ventureLAB Powering Canada’s Deep Tech Revolution?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we explore how Canada is emerging as a leader in deep tech, focusing on artificial intelligence and medical technology. We'll discuss the vital role of ventureLAB in supporting hardtech, AI, and MedTech founders and Canada's growing sovereignty in AI compute infrastructure.Joining us today are Garry Chan, Head of AI Initiatives, and Nima Mohtaram, Head of MedTech Initiatives at ventureLAB. Garry is a technology entrepreneur and investor, while Nima is a seasoned leader in life sciences and advanced materials.Key Highlights:1. ventureLAB's Role in Powering Canada’s Knowledge-Based Economy: Garry and Nima share how ventureLAB supports founders in AI, hardtech, and MedTech through specialized programs and commercialization support.2. Canada’s Sovereign AI Compute Strategy: Why developing sovereign AI infrastructure is essential for Canada's future, and how ventureLAB is helping shape this ecosystem.3. ventureLAB's MedTech Vision and Challenges: The challenges and opportunities for MedTech startups in Canada, and ventureLAB's vision for the sector.4. Supporting Founders: Productivity and Commercialization: How ventureLAB enables founders to scale faster through access to capital, strategic partnerships, and expertise.5. Impact and the Future of Deep Tech in Canada: How ventureLAB’s initiatives in AI, MedTech, and hardtech contribute to Canada's long-term global competitiveness.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 635How Is AI Revolutionizing Retail Strategy and Execution?
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. You’re listening to AI for SMBs—where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we’re exploring how AI is reshaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.Joining us today is Justine Melman, Chief Marketing Officer at Optimum Retailing. With over two decades of experience in marketing and user engagement, Justine has a passion for transforming customer experiences. Today, we’ll discuss the role of AI in retail innovation, the enduring power of brick-and-mortar retail, and the significance of store-specific planning and execution.Key Highlights:1. AI Driving Innovation in Retail - The Realgram AI Revolution: Justine explains how AI is innovating the retail sector and the benefits of Realgram AI, focusing on scalability, strategic merchandising, and sustainability.2. The Enduring Power of Brick-and-Mortar Retail: Insights into the current and future relevance of brick-and-mortar retail, with trends ensuring growth in today’s market.3. Precision Retail: Store-Specific Planning and Execution: How store-specific planning and real-time inventory adjustments optimize shopability, customer engagement, and profitability.4. Improved Operational Efficiency and Profitability: Justine highlights how Realgram AI’s benefits lead to reduced operational complexity, enhanced profitability, and stronger environmental outcomes for retail brands managing large store networks.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 634Corporate Purpose: Is Your Business Missing Its True North?
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies and insights that are shaping the future of responsible business leadership. Today, we're diving into critical topics like corporate purpose, ESG strategy, and social impact – areas that are becoming increasingly vital for organizations aiming for sustainable growth and meaningful contribution. Our guest today is Elspeth Murray, Director, Centre for Entrepreneurship, Innovation, and Social Impact at Smith School of Business at Queen’s University, renowned for its excellence and leadership in business education.Key Highlights:1. Corporate Purpose: What it truly means for a corporation to have a strong purpose beyond profit maximization, and how to integrate it into core operations.2. ESG Strategy: How small and medium-sized businesses can develop and implement an authentic ESG strategy, with low-cost, high-impact ways to improve social and environmental impact.3. Social Impact: How businesses, particularly SMEs, can contribute to positive social change and the benefits they can gain from engaging in social impact initiatives.4. The Risks of Superficial DEI Commitments: The long-term risks organizations face when DEI commitments are superficial and not fully embedded into measurable actions.5. DEI Strategies and Business Outcomes: How effective DEI strategies can improve business outcomes, such as innovation, talent retention, and financial performance.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 633Can Bitcoin Secure the Future of Canadian SMEs?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovations shaping Canadian business. Today, we’re diving into the intersection of biotechnology and financial strategy with Akeem Gardner, CEO & Founder of Canurta Therapeutics. Akeem is pioneering a fresh approach in the biotech space, using hemp cultivation for botanical solutions to inflammation while navigating the challenges of underfunded R&D.We’ll discuss Canurta's innovative model, The Satoshi Trials, and how Bitcoin can serve as a financial tool for research-intensive SMEs. Akeem will also share practical guidance for Canadian small businesses looking to adopt Bitcoin and explore its potential for fostering financial resilience. Let’s dive in!Key Highlights:1. Redefining Biotech R&D in Canada: Akeem will explain why R&D spending is risky for Canadian SMEs in biotech and how Canurta is developing next-generation botanical therapeutics for diseases like ALS and inflammation.2. The Satoshi Trials – Bitcoin as a Financial Tool for SMEs: Akeem will discuss how The Satoshi Trials connect Bitcoin to solving real-world challenges in business growth for biotech and other research-intensive SMEs.3. Practical Bitcoin Adoption for Canadian SMEs & Future-Proofing: Akeem will provide guidance on how Canadian SMEs can adopt Bitcoin today to strengthen operations and future-proof against economic uncertainties.4. Recent Accomplishments Highlight: Akeem will share Canurta's achievements, including FDA feedback for clinical trials, graduating from CDL, being accepted into MATTER Health, and preparing for a public listing.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 632How Is Lynx Equity Redefining Private Equity for SMEs?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the unique approach to private equity championed by Lynx Equity Limited, a firm that focuses on building and preserving the legacies of small and medium-sized enterprises. We'll delve into the long-term growth strategy and values that set Lynx Equity apart from the typical transaction-driven approach.Joining us today is Brad Nathan, Founder & President of Lynx Equity Limited, a diversified private equity firm based in Toronto. With over 57 businesses across five countries and nearly a billion dollars in revenue, Brad has built a powerhouse by adopting a people-first philosophy and a buy-and-hold strategy to preserve century-old family businesses.Key Highlights:1. The Vision Behind Lynx Equity & Overlooked Opportunities: Brad shares his journey founding Lynx Equity and why he saw an opportunity to focus on small and medium-sized businesses.2. Lynx Equity's Unique Acquisition Approach & Buy-and-Hold Strategy: Learn about Lynx’s criteria for acquisitions and how they grow businesses while preserving their legacies.3. Trends in the SME Market & Future Adaptations: Brad discusses trends in the SME market and how Lynx Equity plans to adapt its strategies to capitalize on them.4. Leadership, Management Advice & Sustaining Legacy: Insights into leadership lessons and management advice from Brad on how SME owners can foster long-term growth and cultural excellence.5. Impact Beyond Acquisitions & Recent Accomplishments: Brad highlights Lynx Equity’s community involvement and recent accomplishments like the Lynx Equity Income Trust and key acquisitions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 631Can Compliance Be a Competitive Advantage? The Secret Lies in Digital Fluency
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore key insights for businesses navigating the digital transformation landscape. Today, we’ll focus on a critical challenge many businesses face in leveraging technology for growth.In a rapidly evolving digital environment, leaders must grasp digital tools effectively. Our guest, with over 20 years of experience, brings invaluable insights on how to bridge this gap and foster transformational growth.Joining us today is Jorge Arevalo, Senior Technology Executive & Digital Transformation Strategist at Independent Technology Consultant. With his extensive experience across startups and major enterprises, Jorge has helped businesses transform on a large scale.Today, we’ll discuss the digital literacy crisis in leadership, how to turn compliance into a competitive advantage, and Jorge’s approach to building adaptive, learning organizations. Let’s dive in!Key Highlights:1. Why Digital Transformations Fail – The Digital Literacy Crisis: Jorge explains how a gap in digital literacy at the executive level often causes transformations to fail, even when technology is not the problem.2. RegTech Through the Lens of Digital Literacy – A Competitive Advantage: Jorge shares how improving digital literacy can turn RegTech from a cost center to a growth driver and offer strategic advantages.3. The Digital Literacy Playbook – Building Learning Organizations: Jorge discusses how fostering learning cultures alongside digital transformation helps organizations remain adaptable to change.4. Practical Strategies for Digital Literacy at the Executive Level: Jorge offers actionable steps on improving digital fluency at the top level to drive successful tech adoption and business growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 630Lawyers, Drowning in Admin? Reclaim 20 Hours a Week!
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore innovative solutions and entrepreneurial journeys transforming industries across Canada. Today, we're focusing on the legal profession and how technology is alleviating administrative burdens and creating new models for legal practice.Joining us are Jianne Li, Chief Business Officer & Co-Founder, Lyon Chang, CEO & Co-Founder, and Niki Kihira, Managing Lawyer at V-Law, Canada's first subscription-based virtual legal practice platform. We’ll discuss how V-Law is transforming legal practice through technology, addressing administrative challenges, and shaping the future of legal work.Key Highlights:1. The Transformation of Legal Practice Through Technology and Platform Economics: Lyon will discuss the inspiration behind creating V-Law and how their virtual legal platform differs from traditional legal practice models in Canada.2. How V-Law Addresses the Critical Time and Administrative Burden Challenges Facing Today's Legal Professionals: Lyon and Niki will share insights from their research on how V-Law helps lawyers alleviate time and administrative burdens, allowing them to regain control of their time.3. The Future of Legal Practice and How Platform Models Create Better Work-Life Integration for Lawyers: Jianne will share her perspective on how platform models like V-Law are positioned to improve work-life integration for lawyers, offering a better balance than traditional models.4. Benefits of the Subscription-Based Platform Model: Niki will explain how V-Law’s subscription-based model benefits both lawyers and clients, particularly in terms of transparency and accessibility to legal services.5. V-Law's Recent Expansion and Research: Jianne and Lyon will discuss V-Law’s recent soft-launch in British Columbia, plans for expanding into other provinces, and recent research on lawyer efficiency and well-being.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 629How Is Format Evolving to Empower Creators? The Future of Online Portfolios!
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the tools and insights empowering entrepreneurs, especially in the creative industries, to thrive in the digital age. Today, we’re focusing on the importance of online portfolios for professional creators like artists, photographers, and filmmakers, and how Format helps elevate their online presence and manage their businesses effectively.Joining us today is Stanzie Tooth, Senior Brand & Product Marketing Manager at Format, who brings her experience as both a visual artist and marketing professional. We’ll discuss how Format supports creative businesses, the value of community connections, and how the platform is continuously evolving to meet the needs of its members. Let’s dive in!Key Highlights:1. Navigating the Creative Industry Landscape & The Essential Portfolio: Stanzie will discuss why online portfolios are essential for professional creators and how Format helps ease the challenges faced by creative businesses.2. Community, Connections, and Educational Support for Creators: Stanzie will share how Format fosters community connections and provides educational resources to help creators refine their business skills.3. Unique Features of Format for Professional Creators: Stanzie will compare how Format stands out from platforms like Squarespace and Wix, particularly in meeting the specialized needs of photographers, artists, designers, and filmmakers.4. Format's Growth, Evolution, and Innovation: Stanzie will explain how Format is evolving with new features and approaches to empower creators, ensuring they stay ahead in their respective creative fields.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 628Still Using Spreadsheets for Inventory? Your Business is Losing THOUSANDS!
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.In today’s episode, we dive into the world of inventory and warehouse management, focusing on how cloud-based solutions are transforming supply chain operations. We’ll discuss digitizing the supply chain, building scalable tech for non-tech-savvy industries, and the lessons learned from bootstrapping and scaling a SaaS business.Joining us today are Albert Amar, CEO, and Mauricio Franco, CTO of SwiftCount, a provider of cloud-based inventory and warehouse management solutions that streamline operations and improve accuracy across the supply chain.Key Highlights:Digitizing the Supply Chain: Why It's No Longer Optional: Albert explains why digitizing the supply chain is a necessity and the risks of relying on outdated manual systems. Building Scalable Tech for Non-Tech-Savvy Industries: Mauricio discusses the philosophy behind designing easy-to-use tools for warehouse staff and key lessons learned during client transitions. Lessons in Growth: Bootstrapping and Scaling a SaaS Business: Albert shares insights from the journey of bootstrapping SwiftCount and navigating product-market fit for sustainable growth. Uncovering Hidden Inventory and Gaining Control: Albert tells the story of a distributor who uncovered $10,000 worth of unlogged items, highlighting the true value of SwiftCount beyond inventory software. Recent Platform Upgrades and Advanced Features: Mauricio discusses new features, like wave picking and an improved UI, and how they enhance performance for higher-volume warehouses.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 627How Can EPR Drive a Circular Economy in Canada?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore vital topics impacting Canadian businesses. Today, we're discussing Extended Producer Responsibility (EPR) and its role in fostering a circular economy. As Canada shifts towards more sustainable waste and resource management practices, businesses are increasingly responsible for the entire lifecycle of their products and packaging, creating both challenges and opportunities.Joining us today is Allen Langdon, CEO of Circular Materials, a leader in waste management and sustainability. Allen has successfully led programs like Return-It and Recycle BC, and now, as CEO, he’s overseeing EPR programs for paper and packaging across Canada, including the new blue box system in Ontario. We’ll discuss the implications of EPR for businesses, the benefits it brings to communities and the environment, and the importance of investment and innovation in advancing Canada’s circular economy. Let’s dive in!Key Highlights:1. Understanding Extended Producer Responsibility (EPR) and Your Obligations: Allen will explain what EPR is, how Canadian SMEs can determine if they are obligated under EPR regulations, and how Circular Materials helps businesses meet their obligations.2. Benefits of Extended Producer Responsibility for All: Allen will highlight the benefits of EPR for communities, businesses, and the environment, with a focus on its role in advancing the circular economy and a special anecdote from New Brunswick.3. Investment, Innovation, and Advancing the Circular Economy: Allen will discuss why investment and innovation are crucial for advancing the circular economy, sharing examples like Beverage Cup Recycling and Nespresso Green Bag Recycling.4. The Role of Businesses in Driving Circular Economy Evolution: Allen will explain how businesses contribute to the growth of the circular economy and drive innovative recycling initiatives forward.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 626The Benefits Shift: What SMBs Must Know
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today’s episode, we’re diving into the essential world of employee benefits and retirement solutions for small and medium-sized enterprises. We’ll discuss the growing need for scalable benefits, technology’s role in modernizing employee benefits, and how flexible benefits are becoming a key talent strategy for Canadian businesses.Joining us are Matt Lievers, Executive Vice President, Strategy & Implementation, Canadian Employee Benefits & Retirement at Hub International, and Addison McCulloch, Product/Project Manager on the National Strategy & Implementation Team at Hub International.Key Highlights:The Growing Need & Pain Points for SME Benefits: Matt discusses the challenges Canadian SMEs face in offering competitive employee benefits and the need for scalable solutions. Technology's Role & Modernizing SMB Benefits: Addison explains how technology is transforming group benefits for small businesses and what makes Hub’s new platform more accessible. Flexible, Personalized Benefits as a Talent Strategy: Matt elaborates on how lifestyle-based benefits support recruitment and retention, and why personalized coverage is a competitive edge. Product Design & Real-World Impact for Small Businesses: Addison shares how small businesses, like a 9-person architecture firm, are benefiting from Hub’s SMB solution. Overcoming Hiring Challenges & Future Outlook: Matt and Addison discuss how SMBs can tackle hiring challenges with a comprehensive benefits strategy and what's next for Hub International.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 626From Talk to Tech: How AI is Now Executing Human Intent
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative technologies and entrepreneurial journeys shaping the future of Canadian business. Today, we’re diving into the transformative power of Artificial Intelligence and how it's revolutionizing project planning, data ownership, and adoption strategies across industries.Joining us is Ahmed Mekallach, CEO and Founder of Myte Group Inc., a company designing "first-person" AI solutions that empower businesses to own their data and workflows. We'll explore how AI is converting conversations into actionable project plans, the importance of data sovereignty, and a 90-day AI adoption blueprint for mid-sized contractors. Let’s get started!Key Highlights:1. From Chaos to Clarity: AI Converting Conversations into Project Plans: Ahmed will share real-world examples of how AI converts raw conversations into executable project plans, and explain the clarity and efficiency it brings to project management.2. Data Sovereignty as a Moat: Why Owning Your Tech Stack Matters More Than Ever: Ahmed will explain why owning your tech stack and data is becoming increasingly important for businesses and the advantages this provides.3. A 90-Day AI Adoption Blueprint for Mid-Sized Contractors: Ahmed will outline the key steps involved in AI adoption, including quick wins, budgeting considerations, and cultural preparation, for mid-sized contractors.4. Surprising Reactions to AI in Traditional Industries: Ahmed will discuss what surprised him most when traditional builders and professionals in sectors like real estate first saw their AI-generated roadmaps and interfaces.5. Building Globally and the Genesis of Myte: Ahmed will talk about how his global experience shaped his approach to building Myte and creating a system that empowers anyone to bring their intent to reality with clarity and speed.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 625Partner Portals: Are You Missing This Key to Channel Growth?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to Tech Forward—where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses. In today’s fast-moving world, staying ahead in tech is essential for startups and businesses looking to thrive.Joining us today is Vahid Fotovat, Founder & CEO of Magentrix, a PaaS provider offering partner relationship management (PRM) portals and customer portals for self-service and knowledge management. Today, we'll discuss Magentrix's journey to the PartnerTech space, the power of its no-code approach and seamless CRM integrations, and the benefits of its PRM and customer portal solutions.Key Highlights:1. Magentrix's Journey to the PartnerTech Space: Vahid shares the journey of Magentrix, from the initial vision for a horizontal PaaS platform to focusing on partner and customer portals.2. The Power of No-Code and Seamless CRM Integrations: How Magentrix's 100% no-code approach and seamless Salesforce integration empower customers to manage their portals efficiently.3. Benefits of PRM and Customer Portal Solutions: The core benefits Magentrix’s solutions bring to businesses, including improving collaboration, productivity, and revenue growth with partners and customers.4. Building a Business on Customer Needs: How analyzing customer usage patterns led to a customer-centric product development approach at Magentrix.5. The Impact of ISO 27001 Certification: What Magentrix’s ISO 27001 certification means for data protection and trust between the company, its clients, and their partners.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 624Empowering Latin Entrepreneurs
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we focus on the essential aspects of business management, especially financial literacy and tax compliance. Navigating taxes and financial regulations can be a challenge for small businesses and newcomers in Canada. Many entrepreneurs struggle with tax compliance, highlighting the need for accessible and personalized accounting services.Joining us today is Suhaneil Uzcategui, Founder and Accountant at Su Consulting, an accounting firm specializing in tax and bookkeeping services for small businesses in Canada. Suhaneil's journey as a newcomer turned entrepreneur and his dedication to empowering the Latin community make him an invaluable resource. Today, we'll discuss the importance of taxes for small businesses, how Su Consulting supports the Latin community, and how their services help businesses thrive. Let’s dive in!Key Highlights:1. The Importance of Taxes and Su Consulting's Services: Suhaneil will discuss why taxes are crucial for small businesses, common misconceptions about tax compliance, and how Su Consulting helps with tax preparation, bookkeeping, and consulting.2. Common Tax Mistakes Entrepreneurs Make: Suhaneil will highlight typical tax-related mistakes entrepreneurs often make and how Su Consulting helps prevent them through comprehensive services.3. Newcomer Entrepreneurship and Personal Journey: Suhaneil will share his journey as a newcomer entrepreneur and how it inspired him to start Su Consulting, offering advice for others in similar situations.4. Empowering Small Businesses through Tax & Financial Guidance: Suhaneil will explain how Su Consulting’s services empower small businesses, providing the tools to navigate financial complexities and grow confidently.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 623From Gaming Guilds to CEO: How Leadership Skills Translate to Business Success!
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In today’s episode, we focus on the journey of growing a service business, the power of founder-led growth, and how to build software that truly delivers value. We’ll discuss the challenges of scaling a service-based business, leveraging personal brand and community, and the essentials of effective digital transformation.Joining us today is Graeme Barlow, CEO of Iversoft, a full-service software development agency that helps businesses build, scale, and modernize their digital products.Key Highlights:1. Scaling a Service Business: Graeme shares key lessons and challenges from scaling Iversoft from a small team to a 50+ person agency and growing revenue tenfold.2. Founder-Led Growth: How Graeme’s personal brand, network effects, and community-building initiatives like FounderLink have driven high-value opportunities for Iversoft.3. Building Software That Actually Delivers Value: The common mistakes companies make with digital transformation and how Iversoft ensures their software delivers tangible value and desired outcomes.4. From Gaming Communities to Business Leadership: How Graeme’s experience in building online gaming communities helped him develop the leadership skills necessary to scale Iversoft.5. The Role of Community and Relationship-Building: The importance of community and relationship-building in scaling Iversoft and attracting high-value opportunities. Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 622Why Is Custom Software a Game-Changer for Your Business?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the intersection of technology, innovation, and entrepreneurship. Today, we’re focusing on the role of custom software solutions and AI in driving business growth. Our guest is David Mansilla, Founder and CEO of ISU Corp, an award-winning company specializing in AI-integrated software. David has helped businesses—from startups to multinational giants like General Electric and Heinz—achieve exponential growth through tailored tech solutions.Today, we'll discuss how AI is transforming custom software development, the strategic advantages of tailored solutions, and the evolving challenges of managing remote teams. Let’s dive in!Key Highlights:1. Artificial Intelligence and Custom Software Development—The Synergy: David will explain how aligning AI with ISU Corp’s custom software solutions maximizes efficiency, scalability, and ROI, sharing an example of a successful tailored solution.2. The Strategic Advantage of Custom Software and Digital Transformation: David will discuss how custom software development helps businesses stay competitive and achieve digital transformation, along with signs that a business needs tailored solutions.3. Optimizing the Remote Workforce & Entrepreneurial Insights: David will share strategies and tools used at ISU Corp to optimize remote workforce efficiency, collaboration, and growth.4. Adapting Custom Software to Unique Client Needs: David will highlight how ISU Corp ensures custom software solutions are designed around a client’s specific challenges and goals to drive business success.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 621Salesforce Document Chaos? How to Streamline & Save Hours!
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovative technologies and entrepreneurial journeys shaping businesses across Canada. Today, we’re discussing document automation within the Salesforce ecosystem and how Docs Made Easy, a free product, is challenging industry giants while helping businesses streamline document generation and enhance productivity.Joining us is Piyush Singhal, the CEO of Docs Made Easy, a Salesforce document generation tool that allows businesses to create and automate professional documents instantly. Today, we'll dive into building a free product that competes with giants, customer-centric product development, and the future of document automation in the Salesforce ecosystem.Key Highlights:1. Building a Free Product That Competes with Giants: We’ll explore the inspiration behind Docs Made Easy and why offering it for free has contributed to its success in competing with high-cost Salesforce players.2. Customer-Centric Product Development: Learn how customer feedback shapes the product roadmap, with the Docs Made Easy team translating pain points into practical features that solve real problems.3. The Future of Document Automation in Salesforce: We’ll discuss the growing role of no-code/low-code automation, data security needs, and how Docs Made Easy plans to evolve within the Salesforce ecosystem.4. Solving Common Challenges for Salesforce Users: Discover how Docs Made Easy addresses common document generation challenges, saving time and streamlining processes for Salesforce users.5. Ensuring Security and Compliance in a Free Product: Learn how Docs Made Easy maintains top-tier security and SOC 2 compliance while offering the tool for free, focusing on user data protection and trust.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 620AI for Your Business: Is Low-Code + Pro-Code the Ultimate Growth Hack?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the technologies and strategies empowering Canadian businesses. Today, we focus on how AI and Microsoft technologies drive digital transformation and streamline operations.Recent trends highlight the importance of AI and cloud platforms as businesses strive to remain competitive.Joining us today are Nonika Bajaj, Sr. Director/Industry Cloud Practice Lead, and Alex Rigaud, Vice President, Incubations at Hitachi Solutions. We’ll discuss how Canadian SMEs can leverage these technologies, the impact of Dynamics 365, and future trends in AI and automation. Let’s dive in!Key Highlights:1. Empowering Canadian SMEs Through AI and Microsoft Technologies: Alex will explain how his team helps Canadian businesses accelerate digital transformation using the latest technology trends, focusing on the critical hybrid approach for SMEs navigating resource constraints.2. Real-World Impact: Dynamics 365 in Action: Nonika will share success stories from Canadian organizations using Dynamics 365 to streamline operations, enhance customer engagement, and tackle challenges like supply chain visibility and customer service automation.3. Future Trends: AI, Automation, and the Evolving Role of Developers: Alex will discuss how AI and automation are reshaping the development landscape and how his team is preparing for the shift by upskilling talent and fostering a culture of innovation.4. Fostering Innovation and Team Culture within Hitachi Solutions: Nonika will discuss how she fosters innovation and a strong team culture at Hitachi Solutions and share advice for leaders looking to cultivate such an environment in the face of rapid technological change.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 619How is Chimoney Revolutionizing Cross-Border Payments?
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore innovations driving the future of finance and entrepreneurship in Canada and globally. Today, we’re diving into the world of payment technology, cross-border transactions, and financial inclusion, with a focus on how seamless money movement is crucial for businesses and individuals in an interconnected world.Joining us today is Uchi Uchibeke, Founder & CEO of Chimoney, a Toronto-based payment tech company revolutionizing cross-border payouts through its APIs and platform. We’ll discuss financial inclusion, the evolving landscape of cross-border payments, and the transformative role of AI in the future of work, money movement, and ID verification.Key Highlights:1. Financial Inclusion and Chimoney's Origin Story: Uchi will share how his personal experience of losing money due to currency exchange and payment services when he moved to Canada inspired his journey in financial inclusion and payments. He’ll explain the problem Chimoney was founded to solve.2. Big Barriers to Financial Inclusion: Uchi will discuss some of the biggest barriers to financial inclusion today, both in Canada and emerging markets, and how Chimoney’s approach is designed to break down these barriers.3. Cross-Border Payments in Canada and Beyond: Uchi will highlight the opportunities unlocked by increasing global mobility, especially in Canada, and how Chimoney is uniquely positioned to serve this growing need.4. Recent Accomplishments: Uchi will talk about the Chimoney App launch and securing funding from the Interledger Foundation, and how these accomplishments are enhancing Chimoney's ability to simplify global payments with just an email or phone number.5. AI for the Future of Work, Money Movement, and ID Verification: Uchi will discuss the role of AI in money movement and ID verification, and how Chimoney is leveraging these technologies to improve security, prevent fraud, and maintain user trust.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 618Just a 'Computer Guy' Costing You? The IT Support Upgrade You NEED!
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we equip you with essential knowledge and strategies to navigate the ever-evolving world of technology. In today’s episode, we focus on a critical area for all small businesses: IT support and cybersecurity.With SMBs increasingly reliant on technology and facing sophisticated cyber threats, a proactive and strategic approach to IT is no longer optional—it’s essential for survival and growth.Joining us is Scott Kendall, President of Outhouse IT, a managed IT services provider supporting small businesses across Ontario with flat-fee tech support, cybersecurity, and Microsoft 365 management.Key Highlights:1. Proactive IT vs. Break-Fix: The crucial difference between reactive “computer guy” fixes and proactive managed IT services, and why waiting for problems is costly.2. Cybersecurity as a Business Risk: Why cybersecurity is a core business concern, with real-world breach examples and how smart planning can prevent disaster.3. Hidden Costs of Outdated Technology: How legacy systems and consumer-grade tools silently drain productivity and credibility—and modern solutions SMBs can adopt.4. Outhouse IT’s Client-Focused Approach: Scott shares what inspired Outhouse IT and how their tailored approach serves sectors like legal, financial, and professional services.5. Identifying IT Mistakes: Common IT errors SMBs make unknowingly and key signs that your current IT setup may be holding your business back.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 617AI Skills Gap: Is Canada Ready?
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to She & Success—where we spotlight the women entrepreneurs making waves in today’s business landscape. In this series, we highlight the journeys of inspiring women who are shaping the future of business and offering valuable insights for others looking to start and grow their own ventures. In today’s fast-evolving world, preparing young Canadians for the new economy is crucial—especially in STEM fields. Joining us today is Jennifer Flanagan, Co-founder, President & CEO of Actua. Jennifer has been a driving force in redefining STEM education in Canada for over 25 years, helping millions of young people, particularly those traditionally underrepresented, gain the skills they need to succeed. In this episode, we explore Actua’s AI Ready Project, a national initiative designed to equip youth, educators, and parents with the tools to succeed in an AI-driven world.Key Highlights:The AI Skills Gap in Youth & Essential AI Literacy: Why AI literacy is essential for youth career development and Canada’s economic future. Canada's AI Catch-Up & Global Competitiveness: The urgency for Canada to invest in AI skills to remain competitive globally. Navigating AI Education Challenges & The Role of Social Media: How Actua is helping guide youth and educators through the complexities of learning AI. Actua's AI Ready Project & Supporting the Ecosystem: How the AI Ready Project is helping youth, educators, and parents prepare for an AI-driven future. AI's Impact on the Workplace & The Talent Pipeline: Jennifer’s advice for small businesses on preparing for AI’s future impact on their operations and talent needs.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Ep 617AI Video. Personalized Engagement
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. You’re listening to AI for SMBs—a dedicated series where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we’re diving into how AI is shaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.Joining us today is Randy Marks, CEO of MediGram AI, a company leading the way in AI video technology. Randy is helping businesses connect with their audiences in new and impactful ways. Today, we'll explore MediGram AI's unique AI video technology, its applications in healthcare and other sectors, and the benefits of Digital Twin sales teams.Key Highlights:1. Our Unique AI Video Technology: Randy describes how MediGram AI’s personalized and interactive video elements help build faster, more trustworthy connections with audiences.2. Applications in Healthcare and Outside Healthcare: Key uses of AI-driven videos in healthcare, training, product introduction, and patient outreach.3. Benefits & Efficiencies of Digital Twinning Sales Teams: How Digital Twin sales teams improve efficiency and address the pain point of getting appointments with clients.4. Avatar Creation Process: The process of creating an avatar with MediGram AI, including steps and typical timelines.5. Client Onboarding and Requirements: What clients need to get started with MediGram AI’s video solutions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.