
Agency Business
69 episodes — Page 1 of 2
#69: Crispin’s next chapter, with Maggie Malek
#68: Scaling Mediaplus in North America, with Tamara Alesi
#67: Growing a media agency into creative and global services, with Kepler's Remy Stiles
#66: Running an agency built on retail performance, with Michael Magnusson

S1 Ep 65#65: The opportunity for independent agencies in the mid-market, with Scott Shamberg
Welcome to Agency Business.Scott Shamberg, president and CEO of independent media agency Mile Marker, joins Brian to discuss the growing opportunity for independent agencies serving mid-market and private equity-backed brands. Shamberg explains how Mile Marker is positioning itself between small media boutiques and holding companies, why its clients prioritize flexible, “human in the loop” service models, and how the agency is using automation and AI to enhance — not replace — talent. The Agency Business podcast is part of the Marketecture Media podcast network.Reach Out:Subscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 64#64: Why AI is forcing agencies and clients to rethink how they work together, with BCG's Janet Balis
Welcome to Agency Business.This week, Olivia and Brian interview Boston Consulting Group's Janet Balis. We discuss how AI is reshaping the agency business beyond efficiency gains. Janet argues that many agencies and clients are underestimating AI’s impact by treating it as a cost-saving tool rather than an opportunity to rethink operating models, partnerships, and growth strategies.We explore how agencies should adapt to evolving client expectations, where work should sit between agencies and in-house teams, and why success increasingly depends on designing more flexible, account-specific models that better align creative, media, and technology capabilities.The Agency Business podcast is part of the Marketecture Media podcast network.Reach Out:Subscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 63#63: The real agency AI divide: data, commercial models, and what's next
Welcome to Agency Business.This week, Madison and Wall’s Tucker Lake joins Olivia and Brian to discuss new research examining how the largest agency groups are approaching AI. Based on M&W's interviews with senior leaders across holding companies, one theme stood out: while AI has become a central focus, agency offerings today are far more similar than they are different.The Agency Business podcast is part of the Marketecture Media podcast network.Reach Out:Subscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 62#62: Wpromote CEO Andrea Bendzick
Welcome to Agency Business.This week, Brian and Olivia interview Andrea Bendzick, CEO of independent digital agency, Wpromote. The group discusses Wpromote's recent acquisition of Giant Spoon and what it signals for the future of advertising agencies, including the convergence of creative and performance marketing. Drawing on her background in finance and technology, Bendzick explains why the traditional divide between brand and performance no longer reflects client needs, how Wpromote is integrating creative, media, and data through its PolarisIQ platform, and why the company is building a tech-enabled services model to drive measurable outcomes.The Agency Business podcast is part of the Marketecture Media podcast network.Reach Out:Subscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 61#61: Rick Milenthal, CEO of The Shipyard
Welcome to Agency Business.Rick Milenthal, chairman and CEO of independent agency, The Shipyard, joined Brian and Olivia for a conversation about building and sustaining a full-service independent agency — with major operations in Columbus, Ohio and San Diego — around the philosophy of "engineering brand love" through the integration of paid, earned, and owned media.Rick shares how The Shipyard has grown to ~450 people by bringing together best-in-class talent across creative, media, PR, and experiential disciplines rather than treating them as separate businesses. He discusses the agency's sweet spot serving mid-market clients spending $50–$100 million, why he sees a significant greenfield opportunity in media buying for that segment, and how he thinks about acquisitions as talent acceleration rather than traditional M&A. Brian and Olivia also dig into the appointment of Nancy Hall as the new U.S. head of WPP Media, Havas' agency acquisition in Germany, the $220 million DHS media campaign and the political agency world it surfaced, and how agencies navigate clients or campaigns that staff find ethically fraught.The Agency Business podcast is part of the Marketecture Media podcast network.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 60#60: CourtAvenue Co-founder Dan Khabie
Welcome to Agency Business.This week Dan Khabie, cofounder of CourtAvenue, joined Olivia for a conversation about building an independent digital and AI transformation agency — from a garage startup in San Diego to a 250-person company growing at 64% year-over-year.Daniel discusses CourtAvenue's five pillar go-to-market strategy — spanning digital ecosystems, retail media, physical-digital experiences, and AI consulting — and how AI has become the central accelerant across all of it. He also shares his "fresh water" philosophy for working alongside in-house teams, reflects on lessons learned inside WPP and J. Walter Thompson, and offers his take on holding company consolidation. Brian and Olivia also dig into WPP's Elevate28 restructuring plan, Globant's client losses, and a remarkable 36-page court document that revealed the actual media spending of WPP's largest clients across major platforms.The Agency Business podcast is part of the Marketecture Media podcast network.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 59#59: What’s next for Dentsu in the Americas? With Beth Ann Kaminkow
Welcome to Agency Business.Brian and Olivia interviewed Beth Ann Kaminkow, CEO of the Americas and global chief client officer at Dentsu, following a significant leadership transition and renewed scrutiny of the company’s international business. The conversation comes as Dentsu posted weak financial results, announced Takeshi Sano as its new global CEO and president, and signaled that a previously explored sale of its international operations is no longer under consideration.Beth Ann discusses Dentsu’s strategy to prioritize Japan and the U.S. as growth engines, strengthen its power brands including Merkle, and position the company as “right-sized” for the AI era. She addresses questions around integration, talent turnover and global alignment, and confirms that partnership models — similar to the recent Horizon–Havas arrangement — remain a possibility as Dentsu evaluates ways to accelerate growth without creating further internal disruption.The Agency Business podcast is part of the Marketecture Media podcast network.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 58#58: If AI isn’t the differentiator, what is? With Supergood’s John Elder
Welcome to Agency Business. John Elder, CEO and co-founder of independent creative agency Supergood, joined Brian and Olivia to discuss how data — not AI alone — may become the real differentiator for agencies navigating margin pressure and rising client expectations.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 57#57: Building an agency that stays close to the work, with Something Different
Welcome to Agency Business. Patti McConnell, co-founder and managing partner, and Tommy Henvey, co-founder and chief creative officer of independent creative agency Something Different, joined Brian and Olivia for a conversation about building an agency designed for closeness, flexibility, and creative fulfillment rather than scale.Patti and Tommy discuss the studio model that allows Something Different to expand and contract around client needs, how trust and chemistry still decide pitches once you’re in the room, and why disciplined scoping and margin protection still matter even when agencies take on passion projects or long-term bets. We also explore cautious approaches to new business investment, rising expectations around transparency and security driven by procurement and fintech clients, and why many independents continue to prioritize culture, senior involvement, and client relationships as holding companies focus on profitability and structural change.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 56#56: Rethinking the creative agency model, with FIG’s Judith Carr-Rodriguez
Welcome to Agency Business.Judith Carr-Rodriguez, CEO and partner at independent full-service creative agency, FIG, joined Brian and Olivia this week on the podcast.Judith shared how clients increasingly value small, senior teams over large pyramidal organizations, how FIG has grown by focusing on long-term AOR relationships rather than project-based work, and why the agency has become more selective as demand increases.Judith also shares how Fig thinks about controlled growth, client fit and longevity, arguing that focus — not scale for scale’s sake — has become one of the most important disciplines for independent agencies.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 55#55: Inside Moosylvania’s bet on senior talent and growth, with CEO Andrew Cohen
Welcome to Agency Business.Andrew Cohen, CEO of independent St. Louis creative agency Moosylvania, joined Brian and Olivia for a candid conversation about building an agency around senior talent, continuity, and long-term thinking.Andrew shares the origin story of Moosylvania, founded by his father after leaving an IPG-owned agency, and reflects on taking over leadership during the pandemic as the firm evolved into a more digital, hybrid operation.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 54#54: Why agencies need to move beyond production in the age of AI. With Dean Broadhead
Welcome to Agency Business.Brian and Olivia interview Dean Broadhead, founder of independent agency, Broadhead about how agencies should rethink production, talent, and investment as AI reshapes how work gets done.Drawing on his “stop making shoes” framework, Dean explains why agencies should focus less on long-tail production and more on strategy, creativity, and risk mitigation, using AI to create space for higher-value work rather than replace it. The conversation also explores culturally led AI adoption, proprietary platforms built around subscription models, capital allocation decisions — including exiting an ESOP — and why independents may be better positioned to stay closely connected to clients as holding companies navigate structural change.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 53#53: Can agencies charge for value in the age of AI? With Ammunition CEO Jeremy Heilpern
Welcome to Agency Business.Brian interviews Ammunition CEO Jeremy Heilpern to examine how agencies can defend pricing and articulate value as AI reshapes workflows, timelines and client expectations.Drawing on Ammunition’s growth from a category-focused shop into an independent agency with a broad client roster, Jeremy explains why specialization, internal production and deliberate investment decisions have been central to maintaining margins and client retention.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 52#52: What 2026 means for agencies: AI pressure, economic calm and creative’s value problem
Welcome to Agency Business.Brian and Olivia discuss 2026 agency trends with media and tech analyst Ian Whittaker. Drawing on his background in financial markets and consulting, Ian frames 2026 as a crossroads year for agencies, one defined less by immediate disruption than by a series of strategic choices that will determine longer-term positioning.The conversation explores whether agencies can move up the value chain by better articulating the financial value of creativity, how AI has intensified pressure from tech platforms, and why independent agencies may be better positioned to defend pricing and confidence than holding companies. Whittaker also shares his outlook on organic growth across the major holding companies, the risks facing Dentsu’s international business, and what agency leaders should prioritize when hiring senior leadership in a market where creative credibility and business fluency increasingly need to coexist.Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian and Luke Stillman open up about Madison and Wall's latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 51#51: Inside the 4As' 2026 Look Head report
Welcome to Agency Business. Mollie Rosen, president of member experience at the 4As, joins Olivia and Brian this week to unpack the 4As' 2026 Look Ahead report and what it signals about the future of agencies. Agencies face two divergent but overlapping paths, according to Mollie. They can 1. Become platform- and technology-led or 2. Double down on creativity and strategic partnership. We explore how AI is accelerating this tension, why most agencies are likely to land somewhere along a continuum between the two extremes, and how longstanding issues around compensation models, talent strategy and investment risk could determine which agencies are best positioned to adapt. Reach OutSubscribe for free to the Agency Business newsletter.Interested in joining Agency Business as a guest? Submit a pitch.Inquire about Briefly.Listen to 📊 The Madison and Wall Podcast: Brian opens up about his latest work — plus crucial economic, financial, and industry trends.Listen to 🎬 Screen & Sponsor: Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 50#50: How independent agencies are competing by putting people first, with Morrison’s Amanda Forgione
This week Brian talks with Amanda Forgione, CEO of Morrison. We talk about many of the very human elements of running an independent agency with family roots in the industry, and contrast some of her agency's choices with those of the holding companies.The episode also features a brief mention of Olivia's new subscription PR model offering agencies a weekly hour of senior strategic thinking. For details, email [email protected] to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 49#49: Steve and Robin Boehler — on the Omnicom–IPG deal and what it means for agencies
Welcome to Agency Business. This week, Olivia and Brian talk with Steve and Robin Boehler of Mercer Island Group as the industry absorbs one of the most disruptive weeks in recent holding company history. The Bowlers break down Omnicom’s restructuring, including the abrupt shuttering of several legacy creative agencies, and explain why decades of diluted positioning left many large networks vulnerable. They also outline why consolidation is sharpening client anxiety, how brand clarity deteriorated across holding companies, and what marketers really look for when evaluating agency partners in periods of instability.Steve and Robin discuss expected downstream effects for talent, pricing and media consolidation, the likelihood of further restructuring inside Omnicom, and why middle management may face the harshest employment cycle. They close by previewing their new book, a field guide designed to help agencies sharpen positioning, pitch more effectively and win more business.The episode also features a brief mention of Olivia's new subscription PR model offering agencies a weekly hour of senior strategic thinking. For details, email [email protected] to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 48#48: Independent at scale: the Tombras playbook with Dooley Tombras
Welcome to Agency Business. This week, Olivia and Brian talk with Tombras president Dooley Tombras, who leads one of the industry’s few scaled, family-owned independent agencies. Dooley explains why Tombras built its full-service model by zigging against industry convention, how independence enables long-term investment in AI and first-party data, and why today’s consolidation cycle is pushing top talent toward indies.He also discusses the agency’s hub-and-spoke staffing strategy, what “independence with scale” looks like across Knoxville, New York, Atlanta, and Buenos Aires, and why cultural stability at the top helps Tombras maintain an 83% new-business win rate.In News of the Week:Majority of R&CPMK staff exit IPG to join Michael Nyman’s ACCAlex Lubar leaves DDB amid broader Omnicom consolidation.FutureBrand’s global leadership departs as the agency is folded into McCann.WPP Media wins the Henkel account across roughly 30 European markets.The episode also features a brief mention of Olivia's new subscription PR model offering agencies a weekly hour of senior strategic thinking. For details, email [email protected] to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 47#47: Fixing agency productivity in the age of AI, with Michael Farmer
Welcome to Agency Business. This week, Olivia and Brian sit down with consultant and author Michael Farmer, who has spent three decades diagnosing the economic pressures inside agencies. Farmer explains why agencies still struggle to measure work, how rework distorts staffing needs, and how digital and social accelerated the long-running pattern of falling fees and rising workloads. He also outlines what AI will mean for both creative and media agencies, including major productivity gains that could compress fees unless leaders reinvest efficiencies into senior talent and reconnect creativity, media and brand strategy.Michael shares insights from his early consulting work at Ogilvy, his analysis of media agency staffing models and his belief that MMM tools like Mutinex can help clients and agencies better understand where growth is actually coming from. He closes with what is ahead for him as he completes his new book Madison Avenue Media Madness and shifts his focus toward teaching and training.In News of the Week:IPG, Dentsu, and Globant report financial results.Publicis publicly challenges Omnicom’s accounting approach.Paramount Skydance discloses that Publicis and Interpublic won its business with media sales agreements.The episode also features a brief mention of Olivia's new subscription PR model offering agencies a weekly hour of senior strategic thinking. For details, email [email protected] to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 46#46: Why confidence is a KPI for independent agencies, with Indie Agency News founder Doug Zanger
Welcome to Agency Business. This week, Olivia and Brian record in person for the first time with Doug Zanger, founder of Indie Agency News, a growing platform built to help independent agencies increase visibility and confidence. A former radio producer and trade journalist, Doug shares how his background shaped the creation of Indie Agency News, which is now more than 300 members strong. Doug explains why confidence should be every agency’s most important KPI.Doug explains how the platform supports agencies with tools like First Pass, which helps optimize press, awards, and messaging, and why language rooted in solutions rather than services can change how marketers perceive value. The group also discusses the rise of partnerships among indie shops, how AI fits into Doug’s workflow, and why he says technology should always serve people—not replace them.In News of the Week:S4 Capital reports weak earnings and ongoing client concentration issues.Stagwell reports stronger-than-expected results despite confusing organic growth definitions.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 45#45: How Day One Agency builds trust in the age of influence, with CEO Josh Rosenberg
Welcome to Agency Business.This week, Olivia and Brian interview Josh Rosenberg, co-founder and CEO of Day One Agency, the creative shop founded 11 years ago to bridge the gap between earned media and brand storytelling. With offices in New York, Los Angeles, Chicago, and Portland, Day One works with clients including American Express, Chipotle, Nike, Converse, and e.l.f. Beauty.Josh shares how Day One was built around what he calls “earned creativity”—an approach that pairs editorial thinking with culturally relevant storytelling. He explains why curiosity has become the most essential trait in the age of AI, how the agency’s apprenticeship program helps identify emerging talent, and why Day One created its Learning Fund, a $30,000 internal grant program for employees to pursue continued education.The group discusses how Day One resists adding a media practice in favor of deeper creative partnerships, how editorial projects like Ask Gen Z and a new Gen Alpha research report inform client work, and why investing in in-house content such as podcasts and newsletters fuels both learning and new business. Josh also details how the agency’s structure—organized around its Shape, Share, and Fuel teams—keeps it nimble and “built for change.”In News of the Week:WPP’s disappointing results and CEO Cindy Rose’s remarks on simplification.The continued consolidation of DDB under Omnicom and what it signals about holding-company structure.Globant consolidates marketing-related activity under Gut.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 44#44: How to sell or buy an independent media agency, with former Media Experts CEO Mark Sherman
Welcome to Agency Business.This week, Brian interviews Mark Sherman, founder of Media Experts, Canada's largest independent media agency prior to its sale to Interpublic. Mark provides a wide range of perspectives on independent media agencies, how to make the most of selling an agency and how to make the most of buying one, too.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 43#43: Building a lasting independent agency, with Venables Bell & Partners’ Paul Venables
Welcome to Agency Business.This week, Olivia and Brian interview Paul Venables, founder and chairman of Venables Bell & Partners, the independent San Francisco agency known for its work with Audi, Chipotle, and Intel.Paul shares how “doing right by people” became both a cultural mantra and a competitive business strategy that’s guided VB&P’s decisions for nearly 25 years of independence. He explains how the team evaluates client fit, and why growth for its own sake is a “false choice.”The group also explores San Francisco’s creative scene, VB&P’s approach to AI-driven production, and how the agency is training every art director to work fluently with generative tools. In News of the Week:Stagwell takes a 35% stake in Real Clear Politics and 12 other media sites, raising questions about ad agencies investing in news. Havas’ Q3 growth and hints at a potential Dentsu collaborationPublicis' Q3 growth.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 42#42: Building a differentiated agency — with Robin Bonn of Co:definery
Welcome to Agency Business. This week, Olivia and Brian interview Robin Bonn, founder of Co:definery and host of The Immortal Life of Agencies. Robin advises agency leaders on positioning, growth strategy, and differentiation to help them define what makes their business truly distinct in a changing market.Robin explains why so many agencies confuse positioning with packaging, how differentiation goes deeper than branding, and what it really means to specialize in today’s post-capability world. Robin discusses why “being different” can’t just be a tagline, how independents can leverage scale through precision, and why culture — not just creativity — determines an agency’s staying power.We hit on the dangers of sameness, the tension between consolidation and client-centricity, and how artificial intelligence is accelerating long-needed shifts in pricing, productization, and agency business models.In News of the Week:WPP Media’s North America CEO departs.General Motors shifts its marketing org, combining communications and marketing under one leader.Omnicom–IPG to consolidate creative agencies and create a conflict agency to manage client overlaps.Subscribe to the Agency Business newsletter for episode notes and analysis. It’s free and drops every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 41#41: Inside Allen & Gerritsen: Andrew Graff on leading an independent agency and creative growth
Welcome to Agency Business. Olivia and Brian interview Andrew Graff, CEO of Boston-based independent agency Allen & Gerritsen (A&G). Under Andrew’s leadership, A&G has built a behavioral-science approach to creativity, focused on what drives human decision-making.Andrew explains why curiosity is essential to leadership, and why he calls himself a “chief executive intern.” He discusses A&G’s collaborative model for independence, its balance between data and behavioral insight, and how hiring talent from psychology, social sciences, and data helps fuel creative thinking.We hit on why curiosity keeps independents competitive, how culture sustains long-term growth, and what it means to “zag” toward consumer brands while borrowing lessons from tech.In News of the Week:Havas and Horizon form Horizon Global to achieve international reach.Madison and Wall data show independents growing faster than holding companies, perhaps driven by in-housing and selective partnerships.Pharma and healthcare reviews surge.Subscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 40#40: Inside agency reviews, compensation models, and AI’s impact — with Rachel Huff
Welcome to Agency Business. Olivia and Brian interview Rachel Huff, founder of Victoire & Co. and a leading agency search consultant. Rachel works with CMOs and brand leaders to run agency reviews and has a clear view of what clients actually value when choosing partners.She explains how brand marketers approach agency search and compensation models, and why many are leaning toward specialist partners rather than 'one-stop-shops'. Rachel also unpacks how AI is showing up in creative scopes of work, how client budgets are shifting, and why clarity and transparency in positioning matter more than ever for agencies.We hit on the tension between doing more for less, the pitfalls of agencies claiming they can do everything, and what differentiates firms that win reviews. Rachel also shares how client needs vary across sectors, from Fortune 100 companies to nonprofits, and why business problem-solving — not splashy creative alone — is what CMOs demand.In News of the Week:Publicis’ latest acquisition in Dubai and what it signals about regional growth strategiesCOMvergence data showing Publicis on top in media new business and GroupM on the other endAccenture Song’s earnings update, decelerating growth, and a sharper focus on AISubscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 39#39: Campaign’s Luz Corona on the Rise of Indie Agencies and the Changing Trade Landscape
On this episode of Agency Business, Olivia and Brian interview Luz Corona, editor of Campaign US. Luz leads coverage of advertising agencies across the U.S., shaping how the industry understands shifts in creativity, media, and marketing.She explains how Campaign US covers the ad agency beat with depth and context, including its signature “100 days” follow-ups on leadership appointments. Luz outlines the biggest stories she is tracking now: the Omnicom–IPG acquisition, WPP’s consolidation under new leadership, and the wave of talent leaving holding companies to launch independent advertising agencies.We hit on why independent agencies continue to gain ground, how clients balance cost and value, and how AI is reshaping staffing and creative work inside advertising agencies. Luz also points to sports marketing as the next major growth area—an arena where both indie agencies and holding companies compete for ad spend.In News of the Week:S4 Capital’s challenges and the risks of over reliance on tech clientsM&C Saatchi’s resultsStagwell’s decision to divest government contracts and what it signals for agency reputation managementSubscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.📬 Pitch a guest or inquire about sponsorships:📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 38#38: How AKQA EMEA Is Evolving Under WPP Integration and AI Transformation — Geoff Northcott
This week on Agency Business, Olivia Morley and Brian Wieser speak with Geoff Northcott, CEO of AKQA in EMEA. Geoff's been there 18 years, building a career at the intersection of creativity and technology. From launching Nike+ campaigns to opening offices around the world, his path reflects AKQA’s dual commitment to craft and innovation.Now leading one of AKQA’s three global P&Ls, Geoff describes how the agency is evolving after a period of major change. Its founder stepped down, WPP reorganized AKQA into three regional structures, and a new global CEO arrived with a consulting background. Geoff explains what this new model means in practice, how AKQA is integrating more tightly with WPP platforms like WPP Open, and why the role of AI is reshaping both client work and staffing models.He also reflects on the enduring tension between autonomy and scale in creative agencies. While AKQA has moved away from its studio-level P&L system, he argues that the new structure maintains entrepreneurial energy at the local level while giving clients access to the full depth of the network.Plus, News of the Week, with analysis of the headlines impacting agencies today:A raid at Hyundai and LG’s battery plant in Georgia and its potential impact on cross-border talentStagwell canceling a London event amid scrutiny of its work for the Israeli governmentThe Trump administration’s reported plans to ban pharmaceutical advertising on televisionSubscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 37#37: How James Dale Scaled Sine Digital in Broadway and the West End
Welcome to Agency Business.This week, James Dale, CEO and founder of Sine Group and Sine Digital, joins Olivia on the show.Dale’s path into agency life was anything but conventional. A former musician whose band once played at Glastonbury and toured with Band of Horses, he saw his career collapse when streaming upended the music business and data slipped away from artists. That experience led him to build an agency rooted in performance marketing, conviction-based media, and data ownership.Sine Digital began advising musicians and grew quickly into a 50-person agency serving Broadway and West End productions, music artists, and major arts institutions. Dale explains how the company scaled by building out its own programmatic desk and data warehouse, expanding into connected TV and digital out-of-home, and developing deep relationships with producers and venues. He also reflects on the volatility of project-based work in theater, how the agency manages staffing when shows suddenly close, and why Sine Digital has stayed focused on a specialized niche rather than diversifying into full-service creative.Plus, News of the Week, with analysis of the headlines impacting agencies today:WPP’s leadership shuffle, with Laurent Ezekiel staying on as Ogilvy CEOEmpower acquiring Ocean Media in a significant independent media mergerServiceplan’s MediaPlus hiring its first COO in North AmericaSubscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 36#36: From The Richards Group to Independence: Pedro Lerma’s Agency Playbook
Welcome to Agency Business.This week, Pedro Lerma, CEO and founder of LERMA/ joins us on the show.Pedro shares his unconventional career journey—from selling radio spots in Wichita Falls to spending 23 years at The Richards Group, where he built both its digital practice and its Hispanic marketing arm, Richards/Lerma. He explains how that experience laid the foundation for launching LERMA/ as an independent agency in 2021, and how he has scaled it into a purpose-driven shop working with brands like The Home Depot and Salvation Army.He also discusses how LERMA/ approaches multicultural marketing through its “cultural fluency” practice, helping brands grow by leading with underrepresented communities without alienating legacy customers. And he reflects on the challenges and opportunities of running an independent agency at a moment when inclusivity is both politically charged and essential for growth.Plus, News of the Week, with analysis of the headlines impacting agencies today:Dentsu considers divesting its international business, raising questions about what buyers might emerge and whether the company can avoid a prolonged decline.T-Mobile pulls creative in-house while Walgreens reverses course on media in-housing, highlighting the shifting balance between external agencies and internal teams.S4 Capital is reportedly cutting its workforce.Subscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 35#35: Why Mid-Size Agencies Have an Edge, With Kat Ott of Havas Chicago
Welcome to Agency Business.This week, Brian interviews Kat Ott, president of Havas Chicago.Kat’s unconventional path into advertising—from professional ballerina to agency president—shapes her perspective as what she calls a “modern marketer.” She explains how Havas Chicago operates like a speedboat: integrated, mid-size, and agile enough to make quick turns that larger holding companies can’t.She also describes how Havas Chicago won Stanley Steemer after competing in a pitch that started with 50 agencies. The scale of that process shows how competitive the pitch market has become—and how agencies must invest heavily to stand out.Plus, News of the Week, with analysis of the headlines impacting agencies today:WPP wins MasterCard, while Dentsu retains VodafoneAccenture acquires influencer agency Super DigitalGravity Global buys Marketing DoctorSubscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 34#34: Anthropology, Independence, and Growth at Kelly Scott Madison, with President Chad Maxwell
Welcome to Agency Business. This week, co-hosts Brian and Olivia are joined by Chad Maxwell, president of Kelly Scott Madison (KSM).Maxwell’s path into advertising started in anthropology, a background that still informs how he runs KSM today—both in understanding consumers and in building culture inside the agency. He shares how that perspective shapes hiring, talent development, and client strategy.We also discuss:How the agency balances independence with partnerships in creative and technology.The role of geography in staffing and client relationships.Why Chad emphasizes relationships over spend thresholds in navigating platform support.Plus, in News of the Week:Dentsu’s international struggles and layoffs.Globant’s slowdown and what it could mean.S4 Capital’s odd and short-lived talks with One Equity Partners.Subscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 33#33: Building a Social-First Ad Agency — Movement Strategy CEO Jason Mitchell
Welcome to Agency Business.This week Jason Mitchell, CEO of Movement Strategy, joins us to discuss how a social‑first shop scales from a college startup into a 180‑person creative agency. He explains why early pricing was a competitive advantage, how Movement Strategy grew from social AOR work into 360 creative projects, and why creator marketing works best when platform tools are paired with real relationships. Jason also breaks down the agency’s pod-based reorg for speed, its investment in a proprietary AI stack, and a partner-led approach to international expansion—plus where media buying fits alongside creative without trying to be a full-service media AOR.Plus, in this week’s news recap:WPP’s earnings show a 5.8% organic decline and broad regional weakness.Omnicom–Interpublic move closer to closing with U.K. clearance, raising questions about client and talent shifts.Marketers continue exploring in-housing: Georgia-Pacific’s programmatic example prompts a wider look at what’s realistic to bring inside—creative vs. media.Subscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 32#32: The Business of Comedy in Advertising, with Party Land’s Haley Hunter
In this episode of Agency Business, Haley Hunter, co-founder, COO, and CMO of Party Land, joins us to discuss building a comedy-forward creative agency that can still win serious business. Haley shares how Party Land has scaled from a scrappy indie shop into a creative force behind campaigns for brands like Liquid Death, Every Man Jack, JanSport, and Google. She explains how the agency’s clear focus on comedy—as both a strategic and emotional tool—has helped it stand out in a crowded landscape.We talk about how Party Land embeds humor in campaigns without sacrificing performance. Plus, Haley gets candid about attracting top talent, the agency’s evolution beyond just top-funnel work, and how staying “very human” might be the best defense against mediocrity in the AI age.Plus, in this week’s news recap:Stagwell touts revenue growth, but organic gains remain modestHavas sees improved margins, keeps growing steadily and quietlyDentsu sees more high-level turnover as execs exit amid continued change.Subscribe to the Agency Business newsletter for episode notes and industry analysis. It's free and comes out every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 31#31: Inside MediaLink With Andrea Kerr Redniss: Agency Reviews, UTA Synergies, and Strategic Growth
In this episode of Agency Business, Andrea Kerr Redniss, managing director and co-lead of marketing transformation at MediaLink, joins us to discuss how the firm has evolved from its relationship-driven origins into a full-fledged strategic consultancy. She shares how MediaLink works with Fortune 100 brands on marketing transformation, AI integration, and agency strategy—often in partnership with, rather than in competition with, agencies themselves.We cover what “agency therapy” really means, and why the firm’s relationship with parent company UTA makes sense.Plus, in this week’s news recap:WPP loses Laurent Ezekiel to Publicis in another blow to its Coca-Cola businessFalfurrias-backed Brainlabs acquires Exverus, signaling continued private equity interest in midsize independents?Interpublic posts improved margins—should it get credit despite major account losses?Subscribe to the Agency Business newsletter for episode notes and industry analysis every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 30#30: Inside M+C Saatchi Americas’ Growth Strategy, With CEO Nadja Bellan-White
This week on Agency Business, Olivia and Brian speak with Nadja Bellan-White, group CEO of M+C Saatchi Americas.Nadja explains how the agency is structured to compete across disciplines—from creative and PR to sports marketing and issues management—while remaining lean and independent. She outlines how the team scopes work through upfront strategy sessions and how a focus on speed, senior talent, and selectivity shapes their client roster.She also discusses:Working across time zones and markets without holding company overheadHow M+C Saatchi is experimenting with hybrid and outcome-based pricingThe impact of AI on pricing, talent needs, and critical thinkingWhat it means to be publicly traded in a market dominated by private peersHow clients are shifting toward smaller RFPs and project-based workPlus, in our weekly news segment, Brian and Olivia discuss:Publicis’ continued growth and investment in techOmnicom’s increased use of principal-based tradingAccenture’s reported talks with WPP and what it might signal for both firmsHow agency models are evolving in response to uncertainty in the U.S. marketSubscribe to the Agency Business newsletter for episode notes and industry analysis every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 29#29: How FCB New York Leverages Its Autonomy
This week on Agency Business, Olivia and Brian speak with Emma Armstrong, CEO of FCB New York and global transformation officer at FCB.Emma shares how FCB’s structure gives local offices real autonomy, and how her newly formalized transformation role helps scale innovation across the network. She reflects on how her team built a strong creative reputation, why agency operations must evolve alongside new pricing models, and how FCB New York has maintained just 10% voluntary turnover for three years running.She also discusses:How AI is reshaping lower-funnel work, but not brand fundamentalsWhy the project-vs-retainer debate misses the bigger pictureThe business case for culture and psychological safetyHer perspective on in-housing, the Oliver model, and evolving client collaborationHow agency leaders should think about succession and structural changePlus, in our weekly news segment, Brian and Olivia discuss:WPP’s appointment of new CEO Cindy Rose, and why the board remains the key power centerWhether Rose’s tech and sales background will help the holding company reverse its trajectoryIf Dentsu’s continued turnover and losses could signal a future divestmentUpdated data from Madison and Wall showing between 2 and 3% growth across top independent agencies despite macro uncertaintySubscribe to the Agency Business newsletter for episode notes and industry analysis every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 28#28: What Chase Design Group Built After Losing Its Founder
This week on Agency Business, Olivia speaks with Chris Lowery, president of Chase Design Group.Chris shares how he helped scale Chase Design Group from a three-person studio in a Silver Lake house into a global design agency with offices in Los Angeles, New York, and the UK. He reflects on the company’s creative roots in music and entertainment, the influence of founder Margo Chase, and how the agency has grown without acquisitions—by planting cultural seeds in new markets through longtime team members.He also describes:What distinguishes design-focused agencies from traditional creative shopsHow Chase maintains brand consistency for clients over decades-long relationshipsWhy the company operates with a flat, “player-coach” leadership structureHow he approached the sudden loss of Margo Chase and led the agency forwardChase’s view on AI, remote work, and where future growth might come from.Plus, in our weekly news segment, Brian joins from Europe to discuss:What the FTC’s restrictions on IPG and Omnicom mean for political and ideological targetingWhether the new decree will harm the open web and brand safety practicesThe fallout from fabricated Cannes Lions case studiesWhat Ogilvy’s shift from a global to regional DEI structure signals about holding company strategy.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 27#27: Building a Multi-Agency Model for Collaboration, With Tim Ringel
This week on Agency Business, Olivia speaks with Tim Ringel, global CEO and founder of Meet the People. Tim shares how his global performance marketing background and time at IPG informed his vision for Meet the People, an independent agency group now 800 people strong. The company’s pitch? A multi-agency model designed to preserve individual agency cultures while operating under a single P&L and shared equity system. That structure, he says, fosters collaboration without the bureaucracy of traditional holding companies.He also discusses:Why Meet the People keeps acquired agency brands intactHow its tech layer underpins collaboration across creative, media, and commerceThe group’s plan to grow geographically and fill capability gapsWhy they’re building proprietary AI tools in-housePlus, Brian joins in post-Cannes to share his impressions from the festival floor, including:Why he believes AI will lead to more agency jobs, not fewerHow Accenture Song’s latest moves—including the hire of Dimitri Maex—position the firm to build a media practice from scratchWhat the influx of IPG leadership to Accenture may signal in light of merger speculationSubscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 26#26: Tyler Turnbull on FCB, Holding Companies, and the Case for Agency Brands
Tyler Turnbull, global CEO of FCB, joins co-hosts Olivia Morley and Brian Wieser to talk about what it means to run a global creative network today—and why he’s betting on premium creativity, flexible local leadership, and a new approach to audience planning.Tyler traces his own journey from intern to global CEO, shares how FCB evolved after the DraftFCB merger, and explains why the network empowers its office-level CEOs with operational independence while still supporting global brand clients. He also discusses how the agency integrates strategic media planning earlier in the creative process, and how it’s approaching AI: not just for cost savings, but for expanding creativity and driving business transformation.Plus, Olivia, Brian, and Tyler discuss:The future of holding company brandsInterpublic’s approach to internal competition between FCB and McCannHow political polarization is reshaping brand sentiment, media investment, and the stakes of creative misstepsAnd what Tyler looks for when hiring new CEOs to lead regional agency operationsStick around for our news of the week, including discussion of leadership changes at WPP and Dentsu, and the implications of potential political conditions on an IPG-Omnicom merger.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 25#25: Paramount Drops WPP, Consultancies Consolidate, and Indies Gain Steam
This week’s episode of Agency Business is a little different—our scheduled guest couldn’t make it, so co-hosts Olivia Morley and Brian Wieser go deep on the biggest news of the week. From sudden account moves to growing competition from consulting firms, we explore what it all means for agencies navigating a rapidly evolving landscape.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 24#24: Jill Kelly on the Evolution of Media and Her Vision for Assembly
Jill Kelly, North America CEO of Assembly, joins co-hosts Olivia Morley and Brian Wieser to discuss her first few months leading the Stagwell media agency—and how she’s thinking about pricing models, technology, and talent in an increasingly complex media ecosystem.Jill shares her unconventional path to executive leadership, which spans media buying, corporate communications, and group-level leadership roles across several major holding companies. She reflects on how the practice of media has evolved—from basic reach and frequency toward nuanced brand performance KPIs—and why Assembly is leaning into both agility and simplification to meet marketers’ changing needs.She also explains how her team is approaching AI implementation, platform strategy, and compensation innovation—including her take on why Assembly’s size and client mix allow it to experiment with alternative pricing structures.Plus, Olivia, Brian, and Jill discuss:The new WPP Media—and the retirement of the GroupM name Accenture Song’s next chapter as David Droga steps downJohnny Hornby’s expanded role at WPP Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 23#23: Scaling Exverus Media Without Shortcuts, With Talia Arnold
Talia Arnold, managing director and co-founder of Exverus Media, joins co-hosts Olivia Morley and Brian Wieser to discuss how the Los Angeles-based agency has scaled without shortcuts—maintaining a lean team, independent ethos, and focus on solving complex marketing problems with creativity and tech-enabled insight.Talia shares her nontraditional path into media, why she believes “anyone can start an agency, but not everyone is a chef,” and how Exverus grew from an attic startup into an award-winning agency serving Fortune 500 brands and fast-scaling CPG and streaming clients.She also explains how Exverus manages to punch above its weight, how the team thinks about outsourcing and automation, and what makes their hiring philosophy different from the standard risk-averse approach.Plus, Olivia, Brian, and Talia discuss:IPG Mediabrands moving talent offshore amid broader restructuringPublicis’ latest acquisition in the influencer space, Captiv8Ongoing leadership turnover at Gale.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 22#22: Sean Corcoran on Leading BarkelyOKRP's MissionOne Media
Sean Corcoran, president of MissionOne Media and longtime agency leader, joins co-hosts Olivia Morley and Brian Wieser to discuss the launch of MissionOne within the growing “big indie” platform BarkleyOKRP—and what it takes to build a media brand inside a full-service agency structure.Sean walks through his career path, from political work and affiliate marketing to stints as a Forrester analyst and co-founder of Mediahub. He explains how his experience defining media categories and evaluating agencies from the outside shaped his approach to building challenger shops on the inside.At MissionOne, he’s aiming to blend the tech-forward strengths of acquisition Adlucent with a human-first, creative-led philosophy. He also unpacks how integrated P&L models help avoid internal competition, what it’s really like working with private equity backers like Keystone, and why the “murky middle” is the most dangerous place for agencies to be.Plus, Olivia, Brian, and Sean discuss:Omnicom CEO John Wren’s $1 salary contract extension through 2028.Keurig Dr Pepper’s decision to disband its in-house agency, Liquid Sunshine.Dentsu’s ongoing struggles in the U.S. market.Globant’s surprising earnings guidance downgrade.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 21#21: Red Door Interactive CEO Reid Carr on Building an Integrated Agency Business
Reid Carr, CEO and executive creative director of Red Door Interactive joins this week's episode of Agency Business. In a wide-ranging interview, Reid shares the history of his agency, its focus on integrated services and the choices he has made as the business has grown.Plus, Brian and Reid discuss:S4 Capital and Stagwell's diverging Q1 2025 resultsLayoffs at GroupM (or WPP Media Services) and of Dentsu’s latest Americas CEO, too4As new CEO appointment.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

S1 Ep 20#20: Acadia CEO Jared Belsky on Growth, Ethics, and the Mid-Market
Jared Belsky, CEO and co-founder of Acadia, joins co-hosts Olivia Morley and Brian Wieser to talk about building a mid-market agency at scale and why he’s become one of the industry’s most vocal critics of principal-based media buying.Jared shares what led him to co-found Acadia after leading 360i, and why the firm has centered its business model around operational efficiency, cultural values, and a diversified client base. He explains why Acadia has no VPs, how it’s maintained 9% unwanted turnover, and why staying private has helped the agency say no to misaligned opportunities — including a $150 million account.He also breaks down why principal-based media buying is, in his view, a “reprehensible” practice that undermines client trust and how opacity around these deals is enabling broader normalization of rebates, fraud, and poor media outcomes.Plus, Olivia, Brian, and Jared discuss:Publicis’ disclosed 21% 2024 employee churn and what that signals about the talent marketThe holding company’s acquisition of sports marketing agency Adopt and where it fits within Publicis Connected MediaANA’s latest findings on AOR tenure, and whether the real takeaway is that fewer clients are signing AORs to begin with.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color. Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.