
5THWAVE - The Business of Coffee and Hospitality
246 episodes — Page 4 of 5
Ep 83New York City entrepreneurs: Variety Coffee Roasters
In today's episode we continue our interview series speaking with some of New York’s leading boutique coffee businesses.Next up we’re speaking with Gavin Compton and Ryan Wanslow, Owner and Managing Director respectively at Variety Coffee Roasters.In this conversation we discuss the importance of staying original and true to your roots, keeping it simple and, most of all - making sure you enjoy the journey. Credits music: "For Me" by Norman Alexander in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 82New York City entrepreneurs: Gumption Coffee
This week we’re back in New York City for the New York Coffee Festival 2023! Over the next three days we’re bringing you exclusive interviews with the founders of three highly successful boutique coffee businesses in New York. First up we speak with Hazel de los Reyes and Clare Lim, Co-founders Gumption Coffee. In this conversation we discuss their belief in the transformational power of the coffee, the lessons they’ve learned in setting up in New York City, and the importance of being fearless and inspiring trust within your teams.Credits music: New York Makes Me Cry by Abrielle Scharff in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 81The business of specialty coffee - A conversation with Maxwell Colonna-Dashwood
In today’s episode we’re speaking with Maxwell Colonna-Dashwood, Founder of Colonna Coffee - a boutique specialty coffee business in the UK.A celebrated author and innovator in the world of coffee, Maxwell will soon be releasing a new book - The Business of Specialty Coffee - exploring the models and operating margins of businesses across the specialty coffee supply chain. We sit down with Maxwell to find out what to expect from his latest publication and discuss his new coffee shop venture in the heart of London's creative district.Pre-order The Business of Specialty Coffee by Maxwell Colonna-Dashwood here.Credits music: "N Luv Again" by Trop Mal in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 80The powerful connection between coffee and sport
On the podcast today we’re delving into the worlds of coffee and sport to explore the synergies between these two high profile industries.We'll be speaking with Dr Lindsy Kass, Principle Lecturer, University of Hertfordshire to get a deeper understanding of what caffeine does to the body and how it can affect athletic performance.We'll also hear from Caleb Benoit, Founder, Connect Roasters and Major League Baseball player Ian Happ from the Chicago Cubs, about their business partnership and the importance of aligning on vision and values.Credits music: "Rye Grass Ryder" by Samantha Rise in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 79Encore episode: Magic Realism with Isabela Raposeiras of Coffee Lab São Paulo
bonusIn our second episode of our summer break, we revisit another inspiring conversation I had with Isabela Raposeiras last year.Isabela is a former Brazilian Barista Champion, Founder of pioneering specialty coffee and coffee education business, Coffee Lab in São Paulo and one of the most accomplished female leaders in the global coffee industry.Credits music: "Curandeiras" by Isadora CantoSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Encore episode: The Genius behind Hoffmann Industries
bonusWe’re taking a short summer break here at 5THWAVE and returning to our usual schedule in two weeks. But to tide you over we’re revisiting a couple of our favourite conversations from the last three years.First up is an incredible James Hoffmann. James is a world-renowned figure in the global coffee industry. A former World Barista Champion, co-founder of Square Mile Coffee Roasters, and author of The World Atlas of Coffee, and a prolific YouTuber who has amassed almost 2 million subscribers.In this conversation, James discusses his ambitions, business tenets, and we discover the mindset that has helped build his remarkable careerSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 77The UK's hospitality staffing crisis
On the podcast today, we're continuing our exploration of talent management and finding out how Brexit, the pandemic and the cost-of-living crisis has impacted hospitality staffing in the UK.We speak with Mark McCulloch, marketing guru and Founder of Hospitality Rising to hear how the organisation's multi-layered media campaign is changing the perception of hospitality as a viable career.We also speak with Jakob Gundersen, Head of UK Operations, Joe & the Juice, and Max Dubiel, Founder, Redemption Roasters to explore how UK operators are finding solutions to the staffing crisis and why developing internally and hiring from often overlooked communities is key to building a talented workforce. Credits music: "Sun and Rain" by The Grove in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 76Understanding your purpose - a conversation with Rosslyn’s James Hennebry
On the podcast today, we’re speaking with James Hennebry, entrepreneur and Co-founder of Rosslyn Coffee - a boutique specialty coffee business in the heart of London’s financial district and one of the city's standout hospitality venues.With a longstanding background in hospitality that’s taken him from his native Ireland to Asia, Melbourne Australia and now London, James opened the doors to Rosslyn with business partner Mat Russell in 2018. They now have three sites across London’s Square Mile with more in the pipeline.In this conversation James shares the importance of taking care of staff and how success lies in developing a clear understanding of your true value proposition and delivering it well to your customers. Credits music: "She Lives Alone" by Jnay in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 75The pursuit of knowledge – a conversation with Peter Giuliano
In today’s episode we’re chatting with coffee guru Peter Giuliano - an incredibly influential figure in the coffee industry and a true global visionary.With a career spanning more than 30 years. Peter was the Co-owner of North Carolina-based roaster Counter Culture Coffee where he helped build their pioneering direct sourcing and transparency model. Peter now serves as Executive Director at The Coffee Science Foundation and is Chief Research Officer at the Specialty Coffee Association, overseeing the organisation's research and scientific investigation divisions.In this conversation Peter discusses the importance of building a global coffee community and how the industry can use science and knowledge sharing to adapt to change and prepare for the unexpected.Credits music: "Redlight" by Naytive in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 74Nurturing hospitality's greatest asset
On the podcast today we’re kicking off a feature on talent management to understand how the hospitality industry can protect its key asset - people.In part one we focus on people strategy and find out how leading hospitality businesses foster a positive work culture.In conversations with Jonathan Crookall, Chief People Officer, Costa Coffee, Brooke Gray, Director of People, Equator Coffees and Henry Ayers, Co-founder, The Gentlemen Baristas, we discuss the staffing challenges they are currently facing, what they look for in potential employees and how they keep teams motivated to deliver exceptional customer service.Credits music: "3 Lies" by Alessia Piermarini in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 73A conversation with Boram Um, World Barista Champion 2023
On the podcast today we're catching up with newly-crowned World Barista Champion Boram Um. Born in Brazil to South Korean parents, Boram is the founder of boutique specialty coffee business Um Coffee Co. and is the first Brazilian winner in the competition’s history. In this conversation, Boram discusses his mission to educate Brazilian consumers about the joys of home-grown specialty coffee and shares his pride in becoming a role model for the next generation of Brazilian specialty coffee professionals.Credits music: "Waves With You" by Natalie Oliveri and Funk LeBlanc in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 72A conversation with Peter Dore-Smith, The Coffee King of Fitzrovia
On the podcast today, we're catching up with industry legend Peter Dore-Smith - the man behind Fitzrovia's iconic coffee shop, Kaffeine, and one of the early pioneers of the London specialty coffee movement.In this insightful conversation, Peter tells the story of how he started Kaffeine, shares his people-centric approach to hiring, and why delivering genuine hospitality within his local community is the driving force behind his business.Credits music: "Fortunately" by Scott Krokoff in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 71Indian coffee at origin: Meeting the rapid pace of demand
In the final part of our series on the Indian coffee market, we’re travelling to origin to explore what's happening in India’s vast and dynamic coffee farm sector. To get to know this sector better, we speak with Ashok Kuriyan and Rohan Kuriyan, Managing Director and Manager of Corporate Affairs at Balanoor Plantations - a renowned producer of specialty coffee in Karnataka, India.In this conversation, Ashok and Rohan discuss Indian consumers' growing interest in the origin of home grown coffees, and shed light on the social, economic and environmental challenges Indian coffee producers are currently navigating at farm-level.Catch up on parts one and two here.Credits music: "Head in the Clouds" by Carly Pearl in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 70The rapid rise of specialty coffee in India
In today's episode we're continuing our exploration of the Indian coffee market and turning the spotlight on the country's rapidly growing love for specialty coffee.In conversations with Namrata Asthana and Matt Chitharanjan, Founders, Blue Tokai, Mike Khan, Area Export Manager, La Marzocco, and Rahul Reddy, Founder, Subko Specialty Coffee Roasters, we find out how specialty coffee is being adapted for the Indian consumer, what's driving the market's impressive growth and how leading specialty operators are embracing this exciting new era for Indian coffee.Credits music: "Fast and Far" by Shrink the Giant in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 69Unlocking India's massive growth potential - A conversation with Tata Starbucks
In a new three-part series, we're exploring the exciting growth potential for coffee businesses in India - from international chains and the rise of specialty coffee to the increasing recognition of Indian grown coffees.To kick things off, we're speaking with Deepa Krishnan, Chief Marketing Officer of international powerhouse Tata Starbucks - a joint venture between Starbucks and India's Tata Consumer Products.In this fascinating conversation Deepa shares insights on Tata Starbucks’ expansion strategy, how Indian coffee culture is evolving and what is driving this vast and vibrant market. Credits music: "My Love" by Baron Goodlove in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 68The coffee at-home revolution – Part 2
In today's episode we're continuing our exploration of the fast-developing coffee at-home market and how businesses can harness growth opportunities in this lucrative segment.In part two, we focus on retail coffee and chat with Will Corby, Director of Coffee and Social Impact at Pact Coffee, Jon Allen, Creative Director, Onyx Coffee Lab and Jonny England, Director of Coffee, Löfbergs UK&I to find out what types of coffee consumers are brewing at home and the trends that are shaping the future of the at-home coffee market.Catch up on part one here.Credits music: "Do You" by Amira B in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 67The coffee at-home revolution – Part 1
On the podcast today we're kicking off a two-part series exploring the remarkable growth of the at-home specialty coffee market and the rise of the home barista. In part one, we focus on at-home coffee equipment and speak with Dave Gubbin, President, Sage Appliances EMEA and John Holmquist, Commercial and Residential Sales Manager, Seattle Coffee Gear to uncover the growing demand for high-end home coffee machines across the UK, Europe and the US.We also speak with Andrew Pautler, Founder of Instagram community and blog Pull & Pour Coffee to explore the latest coffee equipment trends among home consumers and find out how making quality espresso at home is becoming more and more accessible.Credits music: "Life in a Box" by Kelsey Edwards in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 66The Little Local
On the podcast today, we're speaking with three successful independent London operators to uncover the secrets to a thriving neighbourhood cafe and the role coffee shops play within the local community.In conversations with Peter Dore-Smith, Founder Kaffeine, Kim Hargreaves, Founder and Managing Director, Boki Coffee, and Dani Reid and Agnes Potter, Co-founders, Potter & Reid, we discuss how to build a loyal local following, foster meaningful interactions between customers and staff, and find out why these entrepreneurs have chosen not to rapidly scale their business.Credits music: "Goddess" by MJ Ultra in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 65Digital loyalty apps: Game-changing benefits
On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their customers.We first speak with two leading coffee shop app developers, Miles Bailey and Tim Silbermann, Founders of RWRD and Ali Al Ebrahim, Founder and CEO, COFE App, to understand the vast benefits these technologies can generate for operators.We then speak with James Flett, Head of Marketing, Caffè Nero to find out how the brand uses gamification and personalised communication to drive engagement and repeat business.Credits music: "Prey" by Kavalla in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 64Celebrating The London Coffee Festival
The London Coffee Festival returns from 20 to 23 April 2023 and with it comes a four day celebration of London’s vibrant coffee scene and the incredible people and communities that help the coffee industry continue to thrive.Now entering its 12th year, The London Coffee Festival has grown to a formidable event, featuring 200+ exhibitors and welcoming over 30,000 trade and consumer visitors through its doors each year.So to celebrate the legacy and the future of this iconic coffee event, we’re speaking with regular exhibitors and visitors from over the years to hear their favourite memories of the Festival, the business benefits of exhibiting and share advice on how to get the most from attending trade shows.We'll hear from Edwin Harrison, Founder, Artisan and Curious Roo Coffee Roasters, Abigail Forsyth, CEO, KeepCup, Agostino Luggeri and Enzo Frangiamore, Founders, Mulmar, Daniel Clarke, Commercial Director UK & Ireland and Louise Felton, Group Regional Director, UK & Ireland, Gruppo Cimbali, Freda Yuan, Director of Coffee, Origin Coffee Roasters, Kirby Sinclair, Co-founder, The Roasting Party, and accessibility consultant Tim Blanchard. Not got your ticket yet? Your can apply for a free Industry Day ticket here: londoncoffeefestival.com/Accreditation/MenuCredits music: London's on Fire by Daisy Chute in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 63How restaurants deliver exceptional customer experience
On the podcast this week we're opening the door to the culinary world to find out how successful restaurant operators deliver consistent and high-quality customer service experiences for their guests. We first speak with Alex Susskind, Professor of Food and Beverage Management at Cornell University’s Nolan School to understand the conceptual framework behind creating exceptional customer service. We also speak with two standout restaurant operators, Laura Harper-Hinton, CEO and Co-Founder, Caravan, and Cameron Maher, Group Front of House Manager, Trader House Group, to see how these strategies work in practice and explore the policies and processes that blend technology with people management systems.Credits music: 'Bad Girl' by Satin Beige in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 62The critical Head of Coffee role
On the podcast this week we're exploring the Head of Coffee role in different hospitality businesses and the crucial function it plays in delivering the perfect coffee experience. In conversations with Ryan Garrick, Head of Coffee, WatchHouse, Christopher Jordan, Group Head of Coffee Caffè Nero, Jennifer Salamone, VP of Operations and Antonia Petaccio, Head of Coffee Training DC, at Tatte Bakery, we unpack the broad set of responsibilities that fall under the Head of Coffee role, from leading the sourcing and roasting to barista training and managing external partners. We also discuss the career progression to become Head of Coffee, share advice for baristas looking to take the next step up and find out what it takes to succeed.Credits music: "Don't" by Marley collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 61The business of coffee media
On the podcast this week we're speaking with three highly-talented and passionate coffee journalists to explore the crucial role media plays in developing the specialty coffee industry.In conversations with Nick Brown, Founding Editor, Daily Coffee News, Michal Molcan, Founder, Standart, and Nicole Ou, Manager Coffee T&I, we discuss the challenges and global opportunities for coffee media businesses, the future of print publishing, and how these titles are diversifying and adapting to a changing landscape. Find out more about Roast Summit 2023 here: https://www.roastmagazine.com/roastsummitCredits music: "Wolf Cry" by Katie Ferrara in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 60Journey to become the world's best: A conversation with Geranium's Søren Ledet
Today on the podcast we’re revisiting a conversation with Søren Ledet from last week’s episode exploring the world of coffee and fine dining.Søren is Co-Founder and General Manager of the world-renowned restaurant Geranium - a three-Michelin-starred dining experience in Copengagen, which last year was named the best restaurant in the world by the 50 best awards.In this conversation, Søren offered so many fascinating insights and learnings from his vast experience running a standout hospitality business that we felt we had to release the entire conversation in full.Credits music: Replay by Natalie Shay in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 59Coffee in fine dining
On the podcast today we're stepping into the world of fine dining to explore the role of coffee in high-end restaurants and how restauranteurs are elevating their coffee standards. We speak with Søren Ledet, Co-founder and General Manager of Copenhagen's Geranium, to find out how one of the world's finest dining establishments runs its coffee programme and uses storytelling and theatre to deliver a captivating coffee experience.We also speak with Olivier Fellous, General Manager, La Manufacture - a joint venture between Lavazza and chef Alain Ducasse - to discuss the synergies between the coffee and fine dining worlds, and Myles Shapcott, Commercial Director, Origin Coffee Roasters, to explore the growing opportunities for specialty roasting brands to expand into this lucrative market. Credits music: Another Lonely Night by TREVAN in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 58Unlocking Vietnam's true potential
On the podcast today we're heading to Vietnam to explore how this rapidly diversifying market is breaking away from tradition and embracing new coffee drinking opportunities .In conversations with Will Frith, coffee coach and Co-founder, Building Coffee, academic Sarah Grant, and Sahra Nguyen, CEO and Founder, Nguyen Coffee Supply, we discuss the complex history of Vietnamese coffee exports, the burgeoning specialty coffee scene in Ho Chi Minh City, and the growing international appreciation of high-grade Vietnamese Robusta coffee.Credits music: Hurry Slow by Olivia Junholm in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 57A life of adventure – In conversation with Tony Papas
In today’s episode we’re bringing you an interview with a true hospitality legend and genuine artisan, Tony Papas. Tony is a multi-faceted entrepreneur, with a global career spanning Michelin-starred restaurants, a boutique bakery, specialty coffee and most recently, developing an olive farm in Southern Italy.In this conversation, Tony discusses his early background in hospitality before joining New Zealand-based specialty roaster Allpress Espresso and launching the business in London and Europe.Tony also shares his business instinct of knowing when to jump in and when to step away and the importance of good communication and fostering a cohesive team culture by bringing every member of the team along on the adventure.Credits music: "Don't Delete Me" by Lisa Crawley in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 56Understanding consumer behaviour
In today's episode we're diving into the topic of market research and exploring how operators can gain a deeper understanding of their consumers.In conversations with Dr. Ernest Baskin, Associate Professor, St. Joseph’s University of Philadelphia, Blonnie Whist, Insight Director, Lumina Intelligence, and JP Then, Co-founder of Crosstown and Founder of online ordering system Slerp, we unpack the latest behavioural trends in hospitality and find out how gathering regular consumer data and insight can help operators better understand their trading environment and maximise sales.Credits music: "Do You Know" by Steve Ray Ladson in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 55The quest for quality: A conversation with George Howell
To kick off 2023 we’re bringing you an interview with a true industry legend – the one and only George Howell, a name synonymous with coffee excellence.Since the 1980s George has played an integral role in the development of specialty coffee in Western markets – pioneering the third-wave coffee movement and championing single origin coffees and direct trade. In this conversation George shares details of his early coffee career and experiences, including the ‘unlikely’ sale of his small Boston-based coffee chain to Starbucks. He also discusses balancing business with his true passion for coffee discovery and his desire to share and highlight the highest-quality coffees from around the world.Credits music: "Unreliable" by Dudley Music in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 54Coffee and alcohol: Two worlds combine
With the festive season well under way we thought now was the perfect time to indulge our minds in the exciting topic of coffee and alcohol and find out how these two beverages coexist seamlessly across different hospitality settings.In conversations with Professor Jonathan Morris, Research Professor at Hertfordshire University, Michelle Cannone, Global Brand Director, Away from Home and Mattia Pastori, Brand Ambassador at Lavazza, we explore alcohol's historical connection with coffee, the synergies between the two beverages and the tradition and global influence of the Italian Caffe Bar.Credits music: "Make Me" by Jackson Sage in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 53The Saudi coffee shop boom
On the podcast this week, we're exploring the remarkable growth of cafés in Saudi Arabia and why coffee is fast-becoming big business in the Middle East powerhouse.In conversations with Abdullah Al Harazi, Technical Training Manager, Barn's, Sara Alali, Founder, THAT Boutique Café, and Fadi Hamoud, COO and Ali Alkhabbaz, Head of Coffee, Nejoud Restaurant Management Company, we discuss Saudi's historical coffee culture, the trends that are shaping the market today, and the growth opportunities for homegrown and international coffee businesses.Credits music: "All I know" by Norman Alexander in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 52Executing a clear value proposition — A conversation with Nick Stone
In today’s episode, we’re bringing you a feature length interview with Nick Stone, CEO and Founder of Bluestone Lane - an Australian inspired, boutique hospitality chain with 62 locations in major cities across the US.In this fascinating conversation, Nick shares his extraordinary insight, key business learnings and wisdom gained from his multifaceted career. He also discusses the importance of developing a distinct and well-communicated value proposition and how human connection and community are central to the essence of Bluestone Lane.Credits music: "Beat the Blue" by KIA in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 51The road ahead for drive-thru coffee
On the podcast today we're exploring the business case for drive-thru coffee and the potential for this highly-profitable format to expand across new market segments and geographies.In conversation with Kevin Hydes, Chief Commercial Officer, Tim Hortons, UK&I, Brett Bolwell, CEO, Barista Technology, and coffee historian Amanda Whitt, we explore the historical rise of drive-thru coffee in the US, the gravitation towards convenience post-Covid, and the format's growing popularity in the UK, Australia and beyond.Credits music: "The Great Outdoors" by Richard James aka HOLNE in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 50The never-ending quest for quality – A conversation with Ralf Rüller of The Barn
This week we’re chatting with Ralf Rüller, Founder, CEO and creative force behind The Barn - a curated specialty coffee business with a roastery and 10 coffee shops in Berlin, plus three international stores, spanning Mallorca, Dubai, and most recently Seoul in Korea.In this conversation Ralf shares his entrepreneurial journey from a career in banking and a stint in acting school in London before stepping into the world of coffee and founding his own business. He also discusses his ambitions for international expansion, and how his total obsession with quality has always been at the core of his business philosophy.Credits music: "Little Pieces" by Pablo Mir-Mir in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 49The energy crisis
On the podcast this week we're examining the impact of soaring energy prices and how café operators are navigating this unprecedented crisis.We first speak with Murielle Gagnebin, Senior Associate of EU Energy Policy at Agora Energiewende, to understand how the energy crisis arose and how long policymakers expect it will last. We also speak with Henry Ayers, Co-Founder, The Gentlemen Baristas and Konstantinos Konstantinopoulos, CEO, Coffee Island about the pressures operators are facing and how they are managing the steep increase in costs across their businesses.Credits music: "Life Lives Inside" by Flo Perlin and Pilgrim’s Dream in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 48Roland Horne – The vision and drive behind WatchHouse
On the podcast this week we’re bringing you a feature length interview with Roland Horne, Founder & CEO of WatchHouse – a boutique specialty coffee business with 10 locations across London, and five new UK sites already in design plus a flagship store scheduled to open in Manhattan in 2023.In this conversation, Roland discusses his entrepreneurial vision and growth ambitions for the business and shares how his risk-on mindset and desire to leave a meaningful legacy has helped to rapidly propel WatchHouse.Credits music: "Don't Give Up" by Yolanda Mutesasira in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
A quiet achiever – In conversation with Anne Lunell
bonusThis week we’re bringing you a very special bonus episode with Anne Lunell, a former Swedish Barista Champion, international coffee judge and the co-visionary behind Koppi Coffee Roasters - an internationally acclaimed coffee roaster based in the Swedish town of Helsingborg.In this candid conversation, Anne discusses the importance of building a values-based business and shares why taking a step back and simplifying Koppi’s business model has created a fundamental work-life balance that so many successful entrepreneurs crave.Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 47Spotlight on Melbourne's specialty coffee scene
To celebrate the World Barista Championship taking place at Melbourne International Coffee Expo next week, we're turning the spotlight on this highly influential coffee city to explore the past, present and future of Melbourne's specialty coffee scene.In conversations with Ross Quail, Sales Director for Asia Pacific, Hemro International, Mark Dundon, Co-owner, Seven Seeds, and Sean Edwards, Founder, Cafe Culture magazine and the Golden Bean awards, we explore how Melbourne's coffee landscape has evolved over the last 20 years, how the city's culinary scene played an important role in the growth of cafe culture, and why Melbourne continues to inspire coffee businesses around the world today.Credits music: "Love & Distance" by Hollie Rogers, feat. Jamie Lawson and Robben Ford in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
A reluctant World Barista Champion - A conversation with Gwilym Davies
bonusLast week in our episode on coffee competitions we featured a clip from a conversation with 2009 World Barista Champion Gwilym Davies and today we bring you the interview in full.Gwilym is the founder of London’s iconic Prufrock cafe, is a coffee judge, runs his own barista training centre and recently launched his own coffee brand - The Naughty Dog.In this conversation, Gwilym shares a powerful story of personal growth, how becoming a reluctant winner ended up defining his coffee career, and why now is the time to hand the portafilter to the next generation of coffee professionals. Credits music: "Uncharted Waters" by Cloudy Galvez in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 46The serious business of coffee competitions
On the podcast this week, we're pulling back the curtain on the world of coffee competitions and exploring their profound impact on the coffee industry.We chat with competition organisers, judges and barista champions, Stephen Morrissey, of the Specialty Coffee Association, Gwilym Davies, Morgan Eckroth and Rastislav Kasár, to understand the role competitions play in the community, how they elevate coffee standards, and find out what it takes to win.Credits music: "Summer is for falling in love" by Sarah Kang in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Magic Realism with Isabela Raposeiras of Coffee Lab São Paulo
bonusThis week we’re bringing you a very special bonus episode with Isabela Raposeiras, former Brazilian Barista Champion and Founder of the pioneering specialty coffee and coffee education business, Coffee Lab in São Paulo.In this fascinating conversation, Isabela shares her extraordinary journey motivated by living through a family bankruptcy, to owning one of the best coffee shops in the world. She also discusses the importance of loyal relationships with coffee producers, building a brand that matches your values, and why learning to manage people has been one of the most challenging, yet rewarding aspects of her career.Credits music: "Curandeiras" by Isadora Canto Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 45The importance of training and people development
Coffee and hospitality is truly a people business and on the podcast this week we’re highlighting the importance of investing time and resources in staff training and their career development.In conversations with Tim Sturk, Founder, Cherry Coffee Training, Ben Helt, Training Director, Specialty Coffee Association, and Diana Getchius, VP of Human Resources, Union Square Hospitality Group, we find out what a winning training programme looks like, how to tailor new starter and company-wide inductions and discuss the business benefits of investing in people development.Learn more about SCA's programmes here: Coffee Skills Program, Coffee Sustainability Program, and Coffee Technicians Program. Credits music: Superwoman, Be Like You, by MYLA in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 44How to build a coffee brand
On the podcast this week we’re walking through the fundamentals of building a coffee brand and how to express that concept across every aspect of the business.We chat with Ibrahim Ibrahim, Managing Director of branding agency Portland Design, who unpacks his framework for ideating and rolling out a successful hospitality concept. We also speak with two standout coffee operators, Talor Browne, Founder, Talormade, and Kyle Glanville, Co-founder, Go Get ‘Em Tiger to understand how they translate their business mission into an impactful coffee brand and a rich customer experience. Grab a copy of Ibrahim's new book "Future Ready Retail" here.Credits music: "Hot Coffee" by Say No More and Nutty P in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 43Successful design and build of coffee shops
On the podcast this week we're investigating the design and build-out process for cafés to understand exactly what's required each step of the way when opening a new hospitality venue.We chat with Anna Burles, CEO and Founder of contemporary design agency Run For The Hills, who takes us through the intricate process of designing a new space. We also speak with two leading operators, Valdemar Halbye, Chief Growth Officer, Joe & The Juice, and Mark Soar, Head of Property, Redemption Roasters about the different considerations, challenges, and risks when rolling out multiple new venues. Credits music: "Kicks" by Crawford Mack in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 42The supply chain crisis in coffee
This week on the podcast, we're exploring the global supply chain crisis and how it is impacting coffee shop operators around the world. We chat with Xavier Martinez, Global Supply Chain Officer, Costa Coffee, Jack Brewitt, CEO and founder, 92 Degrees, and Gert-Jan Eling, Operations Manager, Algrano, to find out how coffee businesses are navigating these challenges and the medium and short-term solutions to supply disruptions.Credits music: "Engines Off" by Stealing Signs for The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 41Home coffee roasting: A slow burn market
On the podcast today we’re exploring the market for home coffee roasting and its potential to resonate with the sophisticated home coffee consumer. In conversations with Andrew Stordy, founder of IKAWA, Tom Owen, Co-founder, Sweet Maria's, and author and editor Kenneth Davids, we uncover the history of home roasting, find out who the consumers are that roast at home, and address the barriers to growth for this niche segment.Credits music: "Mother Nature" by Ellie Harris for The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 40Elevating the daily grind
On the podcast this week we’re examining the market for high end coffee grinders and their essential role in the coffee making process.In conversations with Dale Harris, World Barista Champion and Global New Product & Business Development at Hasbean / Ozone Coffee Roasters, Lena Frick, Head Of Marketing, Hemro Group, and Lauro Fioretti, Chief Engineer, Simonelli Group, we discuss just how important grinders are in achieving coffee quality, how much and where operators should be investing in new equipment, and what the future is for grinding technology. Credits music: “She” by Karla Silva for The Coffee Music Project Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 39Navigating the realities of soaring inflation
On the podcast this week we’re exploring the impact of soaring inflation on the global economy and the rising pressures on hospitality operators.We speak with Will Hawkley, Global Head of Leisure & Hospitality, KPMG, Chris Ammermann, Director of Operations, Caravan, and Jim Ragas, President & CEO, The Second Cup Coffee Company, to understand where inflation is stemming from, how operators can navigate these challenges, and the extent to which rising costs are affecting profitability.Credits music: "Flaws & Ceilings" by Frank Hamilton Ft. Lauren Aquilina Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 38The growing business case for decaffeinated coffee
This week on the podcast we’re exploring the growing demand for decaffeinated coffee and its increasing potential in the specialty landscape.In conversations with Laura Burton, Marketing Lead for Coffee, Taylors of Harrogate, Chris Kornman, Director of Education, Royal Coffee, and Emmanuel Dias, VP of Trading for Europe, Swiss Water, we discuss the different processes for removing caffeine, find out how big the decaf market is globally and what the driving trends are for this small but highly promising market segment.You can find out more about Chris Kornman's book "Green Coffee: A Guide for Roasters and Buyers" here.Credits music: “I still miss you” by Emma Stevens for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Ep 37Diversity and inclusion in the coffee industry
On the podcast this week we’re addressing the important topic of diversity and inclusion across the coffee industry.We’ll be exploring why it is important to have a diverse workforce, what it means to be truly inclusive, and the business benefits of building a welcoming environment for both customers and staff.To help us tackle these complex questions and shed light on some different employee and customer experiences, we’ll be talking with Lem Butler, Co-Founder, Black & White Coffee Roasters, Jessica Worden, Head of Coffee, Gail’s Bakery, and accessibility consultant Tim Blanchard.Credits music: "I gotta hope" by Coco for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear