5THWAVE - The Business of Coffee and Hospitality

In the final part of our series on the Indian coffee market, we’re travelling to origin to explore what's happening in India’s vast and dynamic coffee farm sector. To get to know this sector better, we speak with Ashok Kuriyan and Rohan Kuriyan, Managing Director and Manager of Corporate Affairs at Balanoor Plantations - a renowned producer of specialty coffee in Karnataka, India.In this conversation, Ashok and Rohan discuss Indian consumers' growing interest in the origin of home grown coffees, and shed light on the social, economic and environmental challenges Indian coffee producers are currently navigating at farm-level.Catch up on parts one and two here.Credits music: "Head in the Clouds" by Carly Pearl in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're continuing our exploration of the Indian coffee market and turning the spotlight on the country's rapidly growing love for specialty coffee.In conversations with Namrata Asthana and Matt Chitharanjan, Founders, Blue Tokai, Mike Khan, Area Export Manager, La Marzocco, and Rahul Reddy, Founder, Subko Specialty Coffee Roasters, we find out how specialty coffee is being adapted for the Indian consumer, what's driving the market's impressive growth and how leading specialty operators are embracing this exciting new era for Indian coffee.Credits music: "Fast and Far" by Shrink the Giant in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In a new three-part series, we're exploring the exciting growth potential for coffee businesses in India - from international chains and the rise of specialty coffee to the increasing recognition of Indian grown coffees.To kick things off, we're speaking with Deepa Krishnan, Chief Marketing Officer of international powerhouse Tata Starbucks - a joint venture between Starbucks and India's Tata Consumer Products.In this fascinating conversation Deepa shares insights on Tata Starbucks’ expansion strategy, how Indian coffee culture is evolving and what is driving this vast and vibrant market. Credits music: "My Love" by Baron Goodlove in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're continuing our exploration of the fast-developing coffee at-home market and how businesses can harness growth opportunities in this lucrative segment.In part two, we focus on retail coffee and chat with Will Corby, Director of Coffee and Social Impact at Pact Coffee, Jon Allen, Creative Director, Onyx Coffee Lab and Jonny England, Director of Coffee, Löfbergs UK&I to find out what types of coffee consumers are brewing at home and the trends that are shaping the future of the at-home coffee market.Catch up on part one here.Credits music: "Do You" by Amira B in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're kicking off a two-part series exploring the remarkable growth of the at-home specialty coffee market and the rise of the home barista. In part one, we focus on at-home coffee equipment and speak with Dave Gubbin, President, Sage Appliances EMEA and John Holmquist, Commercial and Residential Sales Manager, Seattle Coffee Gear to uncover the growing demand for high-end home coffee machines across the UK, Europe and the US.We also speak with Andrew Pautler, Founder of Instagram community and blog Pull & Pour Coffee to explore the latest coffee equipment trends among home consumers and find out how making quality espresso at home is becoming more and more accessible.Credits music: "Life in a Box" by Kelsey Edwards in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today, we're speaking with three successful independent London operators to uncover the secrets to a thriving neighbourhood cafe and the role coffee shops play within the local community.In conversations with Peter Dore-Smith, Founder Kaffeine, Kim Hargreaves, Founder and Managing Director, Boki Coffee, and Dani Reid and Agnes Potter, Co-founders, Potter & Reid, we discuss how to build a loyal local following, foster meaningful interactions between customers and staff, and find out why these entrepreneurs have chosen not to rapidly scale their business.Credits music: "Goddess" by MJ Ultra in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're exploring the rise of digital loyalty apps and how these tools are revolutionising the way operators engage with their customers.We first speak with two leading coffee shop app developers, Miles Bailey and Tim Silbermann, Founders of RWRD and Ali Al Ebrahim, Founder and CEO, COFE App, to understand the vast benefits these technologies can generate for operators.We then speak with James Flett, Head of Marketing, Caffè Nero to find out how the brand uses gamification and personalised communication to drive engagement and repeat business.Credits music: "Prey" by Kavalla in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

The London Coffee Festival returns from 20 to 23 April 2023 and with it comes a four day celebration of London’s vibrant coffee scene and the incredible people and communities that help the coffee industry continue to thrive.Now entering its 12th year, The London Coffee Festival has grown to a formidable event, featuring 200+ exhibitors and welcoming over 30,000 trade and consumer visitors through its doors each year.So to celebrate the legacy and the future of this iconic coffee event, we’re speaking with regular exhibitors and visitors from over the years to hear their favourite memories of the Festival, the business benefits of exhibiting and share advice on how to get the most from attending trade shows.We'll hear from Edwin Harrison, Founder, Artisan and Curious Roo Coffee Roasters, Abigail Forsyth, CEO, KeepCup, Agostino Luggeri and Enzo Frangiamore, Founders, Mulmar, Daniel Clarke, Commercial Director UK & Ireland and Louise Felton, Group Regional Director, UK & Ireland, Gruppo Cimbali, Freda Yuan, Director of Coffee, Origin Coffee Roasters, Kirby Sinclair, Co-founder, The Roasting Party, and accessibility consultant Tim Blanchard. Not got your ticket yet? Your can apply for a free Industry Day ticket here: londoncoffeefestival.com/Accreditation/MenuCredits music: London's on Fire by Daisy Chute in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we're opening the door to the culinary world to find out how successful restaurant operators deliver consistent and high-quality customer service experiences for their guests. We first speak with Alex Susskind, Professor of Food and Beverage Management at Cornell University’s Nolan School to understand the conceptual framework behind creating exceptional customer service. We also speak with two standout restaurant operators, Laura Harper-Hinton, CEO and Co-Founder, Caravan, and Cameron Maher, Group Front of House Manager, Trader House Group, to see how these strategies work in practice and explore the policies and processes that blend technology with people management systems.Credits music: 'Bad Girl' by Satin Beige in collaboration with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we're exploring the Head of Coffee role in different hospitality businesses and the crucial function it plays in delivering the perfect coffee experience. In conversations with Ryan Garrick, Head of Coffee, WatchHouse, Christopher Jordan, Group Head of Coffee Caffè Nero, Jennifer Salamone, VP of Operations and Antonia Petaccio, Head of Coffee Training DC, at Tatte Bakery, we unpack the broad set of responsibilities that fall under the Head of Coffee role, from leading the sourcing and roasting to barista training and managing external partners. We also discuss the career progression to become Head of Coffee, share advice for baristas looking to take the next step up and find out what it takes to succeed.Credits music: "Don't" by Marley collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we're speaking with three highly-talented and passionate coffee journalists to explore the crucial role media plays in developing the specialty coffee industry.In conversations with Nick Brown, Founding Editor, Daily Coffee News, Michal Molcan, Founder, Standart, and Nicole Ou, Manager Coffee T&I, we discuss the challenges and global opportunities for coffee media businesses, the future of print publishing, and how these titles are diversifying and adapting to a changing landscape. Find out more about Roast Summit 2023 here: https://www.roastmagazine.com/roastsummitCredits music: "Wolf Cry" by Katie Ferrara in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Today on the podcast we’re revisiting a conversation with Søren Ledet from last week’s episode exploring the world of coffee and fine dining.Søren is Co-Founder and General Manager of the world-renowned restaurant Geranium - a three-Michelin-starred dining experience in Copengagen, which last year was named the best restaurant in the world by the 50 best awards.In this conversation, Søren offered so many fascinating insights and learnings from his vast experience running a standout hospitality business that we felt we had to release the entire conversation in full.Credits music: Replay by Natalie Shay in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're stepping into the world of fine dining to explore the role of coffee in high-end restaurants and how restauranteurs are elevating their coffee standards. We speak with Søren Ledet, Co-founder and General Manager of Copenhagen's Geranium, to find out how one of the world's finest dining establishments runs its coffee programme and uses storytelling and theatre to deliver a captivating coffee experience.We also speak with Olivier Fellous, General Manager, La Manufacture - a joint venture between Lavazza and chef Alain Ducasse - to discuss the synergies between the coffee and fine dining worlds, and Myles Shapcott, Commercial Director, Origin Coffee Roasters, to explore the growing opportunities for specialty roasting brands to expand into this lucrative market. Credits music: Another Lonely Night by TREVAN in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're heading to Vietnam to explore how this rapidly diversifying market is breaking away from tradition and embracing new coffee drinking opportunities .In conversations with Will Frith, coffee coach and Co-founder, Building Coffee, academic Sarah Grant, and Sahra Nguyen, CEO and Founder, Nguyen Coffee Supply, we discuss the complex history of Vietnamese coffee exports, the burgeoning specialty coffee scene in Ho Chi Minh City, and the growing international appreciation of high-grade Vietnamese Robusta coffee.Credits music: Hurry Slow by Olivia Junholm in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today’s episode we’re bringing you an interview with a true hospitality legend and genuine artisan, Tony Papas. Tony is a multi-faceted entrepreneur, with a global career spanning Michelin-starred restaurants, a boutique bakery, specialty coffee and most recently, developing an olive farm in Southern Italy.In this conversation, Tony discusses his early background in hospitality before joining New Zealand-based specialty roaster Allpress Espresso and launching the business in London and Europe.Tony also shares his business instinct of knowing when to jump in and when to step away and the importance of good communication and fostering a cohesive team culture by bringing every member of the team along on the adventure.Credits music: "Don't Delete Me" by Lisa Crawley in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today's episode we're diving into the topic of market research and exploring how operators can gain a deeper understanding of their consumers.In conversations with Dr. Ernest Baskin, Associate Professor, St. Joseph’s University of Philadelphia, Blonnie Whist, Insight Director, Lumina Intelligence, and JP Then, Co-founder of Crosstown and Founder of online ordering system Slerp, we unpack the latest behavioural trends in hospitality and find out how gathering regular consumer data and insight can help operators better understand their trading environment and maximise sales.Credits music: "Do You Know" by Steve Ray Ladson in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

To kick off 2023 we’re bringing you an interview with a true industry legend – the one and only George Howell, a name synonymous with coffee excellence.Since the 1980s George has played an integral role in the development of specialty coffee in Western markets – pioneering the third-wave coffee movement and championing single origin coffees and direct trade. In this conversation George shares details of his early coffee career and experiences, including the ‘unlikely’ sale of his small Boston-based coffee chain to Starbucks. He also discusses balancing business with his true passion for coffee discovery and his desire to share and highlight the highest-quality coffees from around the world.Credits music: "Unreliable" by Dudley Music in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

With the festive season well under way we thought now was the perfect time to indulge our minds in the exciting topic of coffee and alcohol and find out how these two beverages coexist seamlessly across different hospitality settings.In conversations with Professor Jonathan Morris, Research Professor at Hertfordshire University, Michelle Cannone, Global Brand Director, Away from Home and Mattia Pastori, Brand Ambassador at Lavazza, we explore alcohol's historical connection with coffee, the synergies between the two beverages and the tradition and global influence of the Italian Caffe Bar.Credits music: "Make Me" by Jackson Sage in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week, we're exploring the remarkable growth of cafés in Saudi Arabia and why coffee is fast-becoming big business in the Middle East powerhouse.In conversations with Abdullah Al Harazi, Technical Training Manager, Barn's, Sara Alali, Founder, THAT Boutique Café, and Fadi Hamoud, COO and Ali Alkhabbaz, Head of Coffee, Nejoud Restaurant Management Company, we discuss Saudi's historical coffee culture, the trends that are shaping the market today, and the growth opportunities for homegrown and international coffee businesses.Credits music: "All I know" by Norman Alexander in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In today’s episode, we’re bringing you a feature length interview with Nick Stone, CEO and Founder of Bluestone Lane - an Australian inspired, boutique hospitality chain with 62 locations in major cities across the US.In this fascinating conversation, Nick shares his extraordinary insight, key business learnings and wisdom gained from his multifaceted career. He also discusses the importance of developing a distinct and well-communicated value proposition and how human connection and community are central to the essence of Bluestone Lane.Credits music: "Beat the Blue" by KIA in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we're exploring the business case for drive-thru coffee and the potential for this highly-profitable format to expand across new market segments and geographies.In conversation with Kevin Hydes, Chief Commercial Officer, Tim Hortons, UK&I, Brett Bolwell, CEO, Barista Technology, and coffee historian Amanda Whitt, we explore the historical rise of drive-thru coffee in the US, the gravitation towards convenience post-Covid, and the format's growing popularity in the UK, Australia and beyond.Credits music: "The Great Outdoors" by Richard James aka HOLNE in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

This week we’re chatting with Ralf Rüller, Founder, CEO and creative force behind The Barn - a curated specialty coffee business with a roastery and 10 coffee shops in Berlin, plus three international stores, spanning Mallorca, Dubai, and most recently Seoul in Korea.In this conversation Ralf shares his entrepreneurial journey from a career in banking and a stint in acting school in London before stepping into the world of coffee and founding his own business. He also discusses his ambitions for international expansion, and how his total obsession with quality has always been at the core of his business philosophy.Credits music: "Little Pieces" by Pablo Mir-Mir in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we're examining the impact of soaring energy prices and how café operators are navigating this unprecedented crisis.We first speak with Murielle Gagnebin, Senior Associate of EU Energy Policy at Agora Energiewende, to understand how the energy crisis arose and how long policymakers expect it will last. We also speak with Henry Ayers, Co-Founder, The Gentlemen Baristas and Konstantinos Konstantinopoulos, CEO, Coffee Island about the pressures operators are facing and how they are managing the steep increase in costs across their businesses.Credits music: "Life Lives Inside" by Flo Perlin and Pilgrim’s Dream in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we’re bringing you a feature length interview with Roland Horne, Founder & CEO of WatchHouse – a boutique specialty coffee business with 10 locations across London, and five new UK sites already in design plus a flagship store scheduled to open in Manhattan in 2023.In this conversation, Roland discusses his entrepreneurial vision and growth ambitions for the business and shares how his risk-on mindset and desire to leave a meaningful legacy has helped to rapidly propel WatchHouse.Credits music: "Don't Give Up" by Yolanda Mutesasira in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

This week we’re bringing you a very special bonus episode with Anne Lunell, a former Swedish Barista Champion, international coffee judge and the co-visionary behind Koppi Coffee Roasters - an internationally acclaimed coffee roaster based in the Swedish town of Helsingborg.In this candid conversation, Anne discusses the importance of building a values-based business and shares why taking a step back and simplifying Koppi’s business model has created a fundamental work-life balance that so many successful entrepreneurs crave.Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

To celebrate the World Barista Championship taking place at Melbourne International Coffee Expo next week, we're turning the spotlight on this highly influential coffee city to explore the past, present and future of Melbourne's specialty coffee scene.In conversations with Ross Quail, Sales Director for Asia Pacific, Hemro International, Mark Dundon, Co-owner, Seven Seeds, and Sean Edwards, Founder, Cafe Culture magazine and the Golden Bean awards, we explore how Melbourne's coffee landscape has evolved over the last 20 years, how the city's culinary scene played an important role in the growth of cafe culture, and why Melbourne continues to inspire coffee businesses around the world today.Credits music: "Love & Distance" by Hollie Rogers, feat. Jamie Lawson and Robben Ford in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Last week in our episode on coffee competitions we featured a clip from a conversation with 2009 World Barista Champion Gwilym Davies and today we bring you the interview in full.Gwilym is the founder of London’s iconic Prufrock cafe, is a coffee judge, runs his own barista training centre and recently launched his own coffee brand - The Naughty Dog.In this conversation, Gwilym shares a powerful story of personal growth, how becoming a reluctant winner ended up defining his coffee career, and why now is the time to hand the portafilter to the next generation of coffee professionals. Credits music: "Uncharted Waters" by Cloudy Galvez in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week, we're pulling back the curtain on the world of coffee competitions and exploring their profound impact on the coffee industry.We chat with competition organisers, judges and barista champions, Stephen Morrissey, of the Specialty Coffee Association, Gwilym Davies, Morgan Eckroth and Rastislav Kasár, to understand the role competitions play in the community, how they elevate coffee standards, and find out what it takes to win.Credits music: "Summer is for falling in love" by Sarah Kang in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

This week we’re bringing you a very special bonus episode with Isabela Raposeiras, former Brazilian Barista Champion and Founder of the pioneering specialty coffee and coffee education business, Coffee Lab in São Paulo.In this fascinating conversation, Isabela shares her extraordinary journey motivated by living through a family bankruptcy, to owning one of the best coffee shops in the world. She also discusses the importance of loyal relationships with coffee producers, building a brand that matches your values, and why learning to manage people has been one of the most challenging, yet rewarding aspects of her career.Credits music: "Curandeiras" by Isadora Canto Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Coffee and hospitality is truly a people business and on the podcast this week we’re highlighting the importance of investing time and resources in staff training and their career development.In conversations with Tim Sturk, Founder, Cherry Coffee Training, Ben Helt, Training Director, Specialty Coffee Association, and Diana Getchius, VP of Human Resources, Union Square Hospitality Group, we find out what a winning training programme looks like, how to tailor new starter and company-wide inductions and discuss the business benefits of investing in people development.Learn more about SCA's programmes here: Coffee Skills Program, Coffee Sustainability Program, and Coffee Technicians Program. Credits music: Superwoman, Be Like You, by MYLA in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we’re walking through the fundamentals of building a coffee brand and how to express that concept across every aspect of the business.We chat with Ibrahim Ibrahim, Managing Director of branding agency Portland Design, who unpacks his framework for ideating and rolling out a successful hospitality concept. We also speak with two standout coffee operators, Talor Browne, Founder, Talormade, and Kyle Glanville, Co-founder, Go Get ‘Em Tiger to understand how they translate their business mission into an impactful coffee brand and a rich customer experience. Grab a copy of Ibrahim's new book "Future Ready Retail" here.Credits music: "Hot Coffee" by Say No More and Nutty P in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we're investigating the design and build-out process for cafés to understand exactly what's required each step of the way when opening a new hospitality venue.We chat with Anna Burles, CEO and Founder of contemporary design agency Run For The Hills, who takes us through the intricate process of designing a new space. We also speak with two leading operators, Valdemar Halbye, Chief Growth Officer, Joe & The Juice, and Mark Soar, Head of Property, Redemption Roasters about the different considerations, challenges, and risks when rolling out multiple new venues. Credits music: "Kicks" by Crawford Mack in collaboration with The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

This week on the podcast, we're exploring the global supply chain crisis and how it is impacting coffee shop operators around the world. We chat with Xavier Martinez, Global Supply Chain Officer, Costa Coffee, Jack Brewitt, CEO and founder, 92 Degrees, and Gert-Jan Eling, Operations Manager, Algrano, to find out how coffee businesses are navigating these challenges and the medium and short-term solutions to supply disruptions.Credits music: "Engines Off" by Stealing Signs for The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we’re exploring the market for home coffee roasting and its potential to resonate with the sophisticated home coffee consumer. In conversations with Andrew Stordy, founder of IKAWA, Tom Owen, Co-founder, Sweet Maria's, and author and editor Kenneth Davids, we uncover the history of home roasting, find out who the consumers are that roast at home, and address the barriers to growth for this niche segment.Credits music: "Mother Nature" by Ellie Harris for The Coffee Music ProjectSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we’re examining the market for high end coffee grinders and their essential role in the coffee making process.In conversations with Dale Harris, World Barista Champion and Global New Product & Business Development at Hasbean / Ozone Coffee Roasters, Lena Frick, Head Of Marketing, Hemro Group, and Lauro Fioretti, Chief Engineer, Simonelli Group, we discuss just how important grinders are in achieving coffee quality, how much and where operators should be investing in new equipment, and what the future is for grinding technology. Credits music: “She” by Karla Silva for The Coffee Music Project Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we’re exploring the impact of soaring inflation on the global economy and the rising pressures on hospitality operators.We speak with Will Hawkley, Global Head of Leisure & Hospitality, KPMG, Chris Ammermann, Director of Operations, Caravan, and Jim Ragas, President & CEO, The Second Cup Coffee Company, to understand where inflation is stemming from, how operators can navigate these challenges, and the extent to which rising costs are affecting profitability.Credits music: "Flaws & Ceilings" by Frank Hamilton Ft. Lauren Aquilina Sign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

This week on the podcast we’re exploring the growing demand for decaffeinated coffee and its increasing potential in the specialty landscape.In conversations with Laura Burton, Marketing Lead for Coffee, Taylors of Harrogate, Chris Kornman, Director of Education, Royal Coffee, and Emmanuel Dias, VP of Trading for Europe, Swiss Water, we discuss the different processes for removing caffeine, find out how big the decaf market is globally and what the driving trends are for this small but highly promising market segment.You can find out more about Chris Kornman's book "Green Coffee: A Guide for Roasters and Buyers" here.Credits music: “I still miss you” by Emma Stevens for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we’re addressing the important topic of diversity and inclusion across the coffee industry.We’ll be exploring why it is important to have a diverse workforce, what it means to be truly inclusive, and the business benefits of building a welcoming environment for both customers and staff.To help us tackle these complex questions and shed light on some different employee and customer experiences, we’ll be talking with Lem Butler, Co-Founder, Black & White Coffee Roasters, Jessica Worden, Head of Coffee, Gail’s Bakery, and accessibility consultant Tim Blanchard.Credits music: "I gotta hope" by Coco for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week we’re exploring the multi-billion dollar coffee capsule industry, to uncover the opportunities for pods and capsules, and understand why many specialty coffee players have recently entered the space. In conversations with Jason Webber, B2C Commercial Director, Nespresso UK, Maxwell Colonna-Dashwood, Founder, Colonna Coffee and Adrienne Roberts, CEO, Allpress Espresso, we’ll examine the long-term potential of this rapidly growing segment and ask whether coffee capsules are a threat or a complement to coffee shops and home espresso machines. Credits music: "We Are All Just Human" by Catherine Taylor Dawson for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week, we're discussing how Covid has impacted the real estate market for coffee and hospitality businesses and why finding the right site can make or break any new café opening.In conversations with Russel Helbling, Managing Director, Katz & Associates, Heather Perry, VP, Klatch Coffee, and Julia Wilkinson, Restaurant Director at Shaftesbury, we'll explore the success factors that make for a great coffee shop location, and find out what’s happening to rents and site availability across London, New York and Los Angeles.Credits music: "The Woman That Made Me" by Abrielle Scharff, winner of The Coffee Music Project 2022Join us at The London Coffee Festival 2022 from 31 March to 3 April at The Old Truman Brewery. Stop by our stand and say hi!Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Today we’re catching up with Kris Schackman, Co-founder of Berlin’s iconic coffee chain Five Elephant. In this conversation, we learn about Kris’ early journey from the film industry into coffee, the evolution of the German specialty scene over the last decade, and the key decisions that have shaped the creation of one of the most respected roastery cafes in Europe.Credits music: "Rain Pour Down" by IOVA for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week, we’re hitting the streets of the UK to discover what’s happening across the nation’s fast-growing specialty coffee market. From London to Birmingham, Edinburgh and beyond, the specialty segment has seen remarkable growth in the 20 years since coffee consumption exploded across the UK high streets.To find out what’s next for this exciting market and the challenges and opportunities for independent multi-site operators in different regions, we speak with Roland Horne, Founder and CEO, WatchHouse, Will Kenney, Commercial Director, 200 Degrees, and John Thompson, Co-owner, Artisan Roast. Read the findings from Allegra's latest research on the UK coffee shop market here: Project Café UK 2022Credits music: 'Strong Coffee' by Tally Spear for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we’re entering the world of biophilia – a powerful human-centric design philosophy that’s making inroads to the mainstream and revolutionising hospitality spaces worldwide.To help us get to grips with the basics of biophilia and understand the health promoting benefits of reconnecting with nature, we’re speaking with Oliver Heath, one of the world’s leading thinkers in biophilic design.We’ll also hear from Shiyun Qian, Founder of Nota Architects in China, and Tim Schroeder, Founder of London-based specialty café group Hagen, to further see how these design principles can be applied to hospitality spaces and discover the business benefits of biophilia in café operations. To dive deeper into Oliver Heath’s work, you can read his white paper ‘Creating Positive Spaces using Biophilic Design’ here. For ideas on how to incorporate biophilic design into the home, Oliver has also authored the book ‘Design A Healthy Home’ which can be purchased from all major retailers. Credits music: ‘Coffee in Your Cup’ by Daisy Chute for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On today’s podcast we’re heading to the city that never sleeps to explore the past, present and future of New York’s influential specialty coffee scene.We’ll be speaking with coffee writer Ever Meister to find out how New York became a global centre for coffee culture and why the city's love affair with caffeine endures to this day We’ll also hear from the founders of two iconic NYC specialty coffee chains, Chi Sum Ngai and Kaleena Teoh of Coffee Project New York, and Caroline Bell of Café Grumpy, to discover what’s happening on the streets of Manhattan, Brooklyn, and beyond and get their take on where the specialty market is headed.Credits music: "Friends" by Katie Kittermaster for The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week, we’re diving into the world of water for coffee and unpacking its impact on café operations. What kind of water makes for an excellent espresso and for well-running machines? How should coffee operators embed water management systems into their day-to-day operations?To help answer these questions and understand the science of water a little deeper we’re speaking with Samantha Scoles, Head of Beverage at BRITA Professional UK, Dr. Marco Wellinger, research associate at the Zurich University of Applied Sciences, and two coffee shop operators, Jon Whyte of Bean Coffee, and Mike Logue of Redemption Roasters.To go even deeper into coffee science you can enrol in the online course to receive a Certificate of Advanced Studies in Coffee Excellence at Zurich University of Applied Sciences Credits Music: Coffee Bean by Zaniah Harris, winner of the Coffee Music Project 2021Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

To kick off 2022 we bring you a very special bonus episode with Klaus Thomsen, co-founder of the legendary Coffee Collective – a boutique specialty coffee chain, roastery, and bakery based in Copenhagen, Denmark.In this episode, we discuss Klaus’ early career and inspiration, the vision and culture behind Coffee Collective, and his key learnings to creating a successful and sustainable coffee business.Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast today we’re shifting our focus outside of coffee to steep ourselves in the world of tea.The tea industry is enormous, with a long and rich history. In fact, tea is the most consumed hot beverage globally. Yet in many coffee shops around the world, the consumer experience for tea falls short.What does an outstanding tea offer look like? What are the financial rewards for getting tea right? How can coffee operators create an enticing tea value proposition? To help us answer these questions, we’re speaking with Kai Ellerbrock, Managing Partner, Market Grounds, David Veal, Executive Director of The European Speciality Tea Association, and Oscar Woolley, Co-owner, Suki Tea Makers.Credits music: 'Wake me up' by Faith Child for the Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

On the podcast this week, we’re continuing our exploration of hiring strategies in the wake of the current hospitality staffing crisis. In part one, we covered how small independent operators are navigating this issue and today we’re turning our attention to larger scaled hospitality chains.In conversations with Danielle Caserta, Chief People Officer at Bluestone Lane, and Thomas Nørøxe, CEO, Joe & The Juice, we discuss the importance of building team culture and hear how these established operators are rethinking how they attract talent to their business.Credits music: 'Bout A Thing' by Julia Cole for the Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

The hospitality industry is experiencing one of the biggest staffing shortages in living memory. We covered the scale of the issue in a July 2021 episode and today, we’re returning to the topic to explore the solutions independent operators are trialling to attract and retain staff in the current climate.In this episode, we speak to small business owners from the UK and Europe and a tech-based recruitment start-up to hear how they are tackling this issue. Peter Dore-Smith, Founder of London’s iconic café brand Kaffeine, outlines his framework for hiring talent and ensuring staff are able to enjoy a good work life balance. Marian Plajdicko, Owner of Berlin-based Happy Baristas, shares how he’s pivoted his recruitment strategy and new approaches for targeting potential employees.Shelagh Ryan and Jo Mason, Co-founder and Operational Director, Lantana, discuss the new normal and improving working conditions for hospitality staff.Karina Coen, Managing Director of Hospitality Operations at Stint, shares how her start-up company is helping hospitality businesses address staffing pain points and nurture their core team of skilled workers.Read more from Peter Dore-Smith's blog 'Kaffeine Alumni: 12 Years of Legends' here.Credits music: "Summer Blue" by Iris Lune for the Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Fresh from Le Paris Café Festival last week, today we’re putting the spotlight on the French capital and diving into the past, present and future of the rapidly changing specialty coffee scene across France.In conversations with influential coffee operators, major roasters and suppliers, we explore the shift in consumer demand for high-quality coffee and the impact Covid-19 has had on French drinking habits and Parisian coffee culture.Michael McCauley, Coffee Quality & Training Director, Cafés Richard, gives us a perspective on how the French coffee scene has evolved in the last 30 years.Tom Clark, Co-founder & CEO, Coutume shares the impact of Covid-19 on the Parisian coffee shop market and the challenges operators are facing today.Sandra Bouckenooghe, ambassador for La Marzocco France, discusses the new generation of specialty coffee professionals and what’s next for the French coffee scene.Credits music: "Paris" by Bandits on the Run, winners of the Coffee Music Project 2017.Subscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear