5THWAVE - The Business of Coffee and Hospitality

In the third episode of our mini-series on environmental sustainability across the coffee industry, we’re shifting the focus to carbon reduction in coffee roasteries. In conversations with a leading academic, an electric roaster manufacturer, and coffee roasters, large and small, we unpack where carbon is generated once green coffee leaves the farm and how coffee roasters can make their operations as sustainable as possible.Mark Maslin, Professor of Earth Systems Science at University College London provides an overview of the life cycle of a cup of coffee and where carbon is generated across the supply chain.Grayson Caldwell, Head of Sustainability, Bellwether Coffee, discusses the urgent need to electrify coffee roasting and the environmental benefits vs. traditional gas roasting.Ewan Reid, Managing Director, Matthew Algie, shares how his business is tackling the challenges of carbon production in large-scale roasting operations.Bengt Ove Hagen, Production Director, Joh. Johannson Kaffe shares how his team designed a brand new eco-focused roasting facility and their ambitions to become one of the world’s most sustainable coffee roasters.Read more on Bellwether’s annual sustainability report here. Credits music: “Rage” by Kate Klein in association with the Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Today on the podcast we’re speaking with leading investors and experienced entrepreneurs to lift the lid on the world of mergers, acquisitions, and investment in the coffee space. What does a great hospitality business look like from the perspective of an investor? In what circumstances should you merge your business with another? What type of investor should you be looking for and who should you avoid? To help us answer these big questions, we speak with Henry McGovern, co-founder of McWin Investments – a recent investor in GAIL's Bakery, Nils Erichsen former Founding Partner of HEMRO Group and now CEO of Wave Investments, and David Abrahamovitch, CEO of Grind, to get their advice on building a successful coffee business and attracting investment.Credits music: RTime by 1403 in association with the Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

In the second part of our mini-series exploring eco-sustainability across the coffee industry, we turn the spotlight on carbon generation in the coffee shop.In conversations with a café consultant and leading operators from Los Angeles, London and Singapore, we uncover exactly where and when carbon is being generated in coffee shops, what contributes the highest emissions in the store, and ask what owners can do to reduce their carbon footprint. Tim Ridley, Founder, United Baristas, provides a framework for understanding the carbon footprint of a cup of coffee and what that means for cafe owners.Zayde Naquib, CEO of Bar Nine, and Ten, discusses his approach to reducing waste and carbon emissions at his ecologically progressive cafes in Los Angeles.Lizzie Gurr, COO, Hasbean and Ozone Coffee, shares the ways her team are tackling their carbon footprint and their commitments to whole-cycle cooking.Pamela Chng, Founder, Bettr Group in Singapore, discusses the challenges of balancing business needs with the need to reduce the carbon footprint of cafes.Read more of United Barista's resources on reducing carbon emissions at unitedbaristas.com/CO2 Credits music: California Sky by Chanel Yates in association with The Coffee Music ProjectSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear

Today we’re bringing you a very special episode in anticipation of the 10th anniversary of the La Marzocco True Artisan Café at the London Coffee Festival taking place later this month.Industry legend Paul Kelly, General Manager of La Marzocco UK & Ireland, joins Jeffrey Young in the studio to explore the specialty coffee trends that have changed the face of coffee culture over the last decade, the turbulence of the Covid-era, and the bright future that lies ahead for our industry.Credits music: SENDME by Bobbie Harvey, winner of the Coffee Music Project 2021 summer edition.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Kicking off a new series on the podcast exploring ecological sustainability across the coffee supply chain, we’re examining the environmental impact of coffee farming at origin.Finding solutions to the complicated problems caused by the climate crisis is vital to the future viability of coffee, and the planet. Throughout series, we’ll uncover how the coffee industry is responding to these challenges, showcase best practices and offer a glimpse into the future.In this episode, we speak with coffee growers, traders, and retailers, to address key ecological issues at origin and ask, what do coffee farmers need from coffee retailers to support their environmental initiatives?Katie Carguilo, Western Coffee Manager, Counter Culture Coffee, highlights how environmental sustainability is directly tied to farmer economics and the prices they earn.Diego Robelo, General Manager at Aquiares Estate Coffee, shares the sustainable agroforestry systems at his coffee farm and the importance of environmentally focused certifications.Carlos Ortiz, Volcafe Way Manager at Volcafe, discusses the connection between commercial and environmental needs of coffee roasters and the potential for green credits for coffee farmers.Credits music: Hot Coffee by Say No More ft Nutty P. in association with the Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Today we’re exploring the importance of the general manager in café operations and unpacking how this pivotal role can mean the difference between hospitality businesses operating at a loss or at a profit. In conversations with experienced operators and a leading management academic, we ask what general managers need from owner operators to thrive and deliver financial success and how to engage and retain these star employees.Christopher Muller PhD, author of the ground-breaking book: “The Leader of Managers”, shares some of the management models that have helped transform the role of the GM in hospitality, and highlights the importance of adequately incentivising these key members of staff.Tim Ridley, founder of United Baristas, speaks about the importance of treating general managers with compassion and investing time to build a nurturing workplace culture.Lizzie Gurr, Chief Operating Officer of Ozone Coffee Roasters and Hasbean, shares the key qualities she looks for when hiring operational managers across her businesses.Credits music: Fumes by Richard James, Winner of the Coffee Music Project 2019For more on Christopher Muller’s management research, pick up a copy of his book “The Leader of Managers”Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

On the podcast this week, we’re embracing the spirit of summer and diving into the world of wine to explore its parallels with coffee.The wine industry is often considered ahead of the curve compared to coffee, but is that always the case? In conversations with leading wine and coffee experts, we explore the history and influence of these two worlds to offer a deeper understanding of the wine market and how to maximise its potential in coffee businesses.Morten Scholer, coffee and wine author provides a broad overview of the similarities and differences between these two industries.Phil Barnet, Sales Manager at Les Caves de Pyrene, discusses the dramatic shifts in the consumption and production of wine in the past three decades.Robert Robinson, Co-founder of Notes Coffee Roasters, shares how his hospitality venues deliver a quality coffee offering during the day and an equally-good wine experience by night.For a detailed comparison of the coffee and wine industries, pick up a copy of Morten Scholer’s book – Coffee and Wine: Two Worlds Compared.Credits music: Summer Night Vibes by Ellie Harris for the Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

On the podcast today we examine the staffing crisis affecting hospitality businesses globally and the impact Covid-19 and Brexit has had on the hiring landscape. In conversations with trade representatives and leading operators from London and New York, we explore the long-term challenges of developing meaningful careers within the hospitality space and solutions for attracting and retaining the brightest talent.Tony Sophoclides, Strategic Affairs Director for the trade association UKHospitality, provides a macro overview on the current staff shortages felt across the UK.Jessica Worden, Head of Coffee, GAIL’s, highlights the importance of being clear about your values and hiring people who embrace your vision.Jonathan Rubinstein, CEO, Joe Coffee, shares how his company navigated the sudden impact of Covid-19 and the staff shortages experienced on re-opening.We also hear from Freddie Speed, a restaurant general manager who has recently taken a pause from the industry, who gives insight on why a number of hospitality professionals are now considering alternative careers. Credits music: New York Makes Me Cry by Abrielle Scharff, a former finalist for the Coffee Music Project NYC.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

As the world’s largest coffee chain turns 50, we explore Starbucks’ enduring influence on the business of coffee. In a collaboration with 5THWAVE magazine, we bring you insights from six global coffee professionals as they reflect on Starbucks' cultural legacy.In a series of conversations with Jeffrey Young, we hear from coffee historian, Professor Jonathan Morris, Kent Bakke, Board Member, La Marzocco, Maurizio Guili, Corporate Strategy Executive for Simonelli Group, Scott Rao, coffee consultant and author, Barry Kither, coffee consultant and former Sales and Marketing Director at Lavazza UK, and Henry Roberts, CEO, Two Hands.Read more on our Starbucks at 50 feature in the latest issue of 5THWAVE magazine: https://www.worldcoffeeportal.com/5THWAVE/Magazine Hear more from Jonathan Morris' History of Coffee podcast and get a copy of his book Coffee: A Global History.Credits music: Frappuccino by Yassi V finalist for the summer Coffee Music Project 2021Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

On the podcast today, we examine the interplay between food and coffee in hospitality businesses. The upside to adding food to a coffee proposition is clear but delivering excellent coffee and food simultaneously is never easy, and success often depends on the scale and scope of your business.Exploring this week's theme, we speak with four leading operators, of all shapes and sizes, who share insights on how their businesses deliver a delicate balance of first-class food alongside great coffee. Clare Clough, UK Managing Director, Pret A Manger discusses the latest trends in food-to-go and shares how a multi-site food franchise approaches their coffee offering.Heather Perry, Vice President, Klatch Coffee explores how her business uses food to complement their core coffee offering, and the complexity it brings. We also speak with Miles Kirby, Co-owner and Head Chef, Caravan, who shares insights on how their restaurants shift focus on coffee and food fluidity throughout the day.Henry Roberts, Co-founder, Two Hands, explains how his cafes have transitioned to a food-focused business and how he keeps its coffee programme as strong as its food.Find out more about World Coffee Portal’s research on the food-to-go sector with our consumer-led report Cakes, Shakes & Tea Breaks UK 2021. Credits music: Send Me by Bobbie Harvey, the winning song for the Coffee Music Project 2021.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

This week we put cold coffee under the spotlight to illuminate the latest trends in this fast-growing category. We’ll explore how the cold coffee revolution has taken off in North America, and the opportunities for growth in markets worldwide. In this episode we’re joined by a brewing equipment supplier and coffee expert from Asia Pacific, and two senior figures from leading cold coffee brands in the US. They’ll discuss the popularity of game-changing products, such as cold brew and RTDs, and provide their take on America’s epic love affair with cold coffee.Danny Pang, Asia Pacific Manager for Marco Beverage Systems, guides us through the different types of cold coffee on the market and shares what the opportunity is for cold brew in Asia.James McLaughlin, President and CEO of Intelligentsia Coffee discusses the continued growth of cold coffee in the US and the potential for new products and formats to match in-store coffee quality at home.We also hear from Matthew Swenson, Director of Coffee at Nestlé and former Chief Product Officer for Chameleon Coffee, who shares how America’s grab-and-go culture and highly developed distribution network has allowed the US cold coffee market to thrive.Watch Danny Pang’s guide on making Japanese-style iced coffee here.For more on World Coffee Portal’s research on the iced beverage market in the US, read highlights from our Project Iced USA report here.Credits music: “No More Rain” by Coffee Music Project artist Ania Diamond.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

In today’s episode we’re exploring the world of espresso machine technology and the future of automation, and asking the question – will super-automatic coffee machines ever replace the barista?To help answer this, we speak to leading manufacturers of traditional and super-automatic machines as well as a US Barista Champion to unpack how this technology is advancing, what that means for café owners, and how the role of the barista will evolve with the rise of automation.We hear from Enrico Bracesco, Chief Commercial Officer for traditional and automatic coffee machine manufacturer, Gruppo Cimbali, who shares why he anticipates significant growth of the super-automatic segment within Cimbali’s portfolio. Kamal Bengougam, Group Commercial Director, Eversys, discusses the latest technology advancements in full automation and what the next generation of espresso machines might look like. We also speak with Lem Butler, US Barista Champion, and co-founder of Black & White Coffee Roasters, to understand the spaces that super automation can fill throughout the coffee industry and the evolving role of the barista within the value chain. Click here to read more on World Coffee Portal's latest market data and consumer research on the rapidly developing automated coffee market.Credits music: RIP by Matt Kent - former finalist of the Coffee Music Project New York.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Today we are bringing you a very special episode, a full-length interview with enigmatic and influential entrepreneur James Hoffmann. In this conversation, James discusses his ambitions, business sensibilities, and the mindset that has helped build his remarkable career.James Hoffmann is world-renowned in the coffee industry. A former World Barista Champion, co-founder of Square Mile Coffee Roasters, and author of The World Atlas of Coffee, he is also a prolific YouTuber who has amassed more than 86 million views globally.We featured James in episode #15, which explored the careers of three distinguished coffee entrepreneurs. Listen to more of his compelling insights in this full extended interview.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Today we’re exploring the careers of three highly impressive individuals in the business of coffee to learn their stories and the secrets behind their success. We speak with James Hoffmann, Gregory Zamfotis, and Toby Smith to delve into their different entrepreneurial approaches and discover the motivations and guiding principles that have underpinned their successful careers.Our conversation with the multi-faceted entrepreneur, James Hoffmann, reveals business learnings and hidden clues into how he built his career across multiple platforms.Gregory Zamfotis, founder of NYC specialty coffee chain, Gregorys Coffee, shares the influence his family has had on his career and the never-ending importance of hard work and treating people well.We also speak with Toby Smith, founder of the iconic Toby’s Estate, one of Australia’s first and largest specialty coffee roasters, who sheds light on his pioneering career in coffee.Credits music: Money Ain't a Thing by R.O.E. runner up for the 2016 Coffee Music Project in New York City.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

On the podcast this week we are turning the spotlight to China and exploring how the traditionally tea-drinking country is rapidly growing into one of the most dynamic and opportune coffee markets in the world. From billion-dollar valuations for start-up coffee companies to a breathtaking number of new café openings, the Chinese coffee market is a machine you cannot ignore. In this episode, we’ll be speaking with the COO of multi-national coffee shop chain Costa Coffee, a two-time Chinese Barista Champion, and a local coffee machine distributor to better understand this burgeoning market and explore the breadth and scale of opportunities for coffee brands in China. Shakir Moin, Chief Operating Officer of Costa Coffee, outlines the astounding speed at which the Chinese coffee market is developing and why he estimates China will soon be among Costa Coffee’s top three coffee markets globally.Jeremy Zhang, a two-time Chinese Barista Champion and founder of café and roastery M2M Coffee Roasters and UNiUNi Coffee, shares how the growth and innovation in China extend to even the most bespoke end of the specialty coffee market.Gordon Chang, General Manager, La Marzocco China, provides an insight into China’s tea-drinking culture and the continued growth he sees for artisan coffee across the country.Credits music: "Music Is There" by Daisy Chute, winner of the 2018 Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

On the podcast this week we speak to three leading lights in the Sydney coffee community to explore how Covid-19 has impacted the influential Australian coffee market and how it has begun to recover.With cafés already open and thriving across Sydney and other parts of Australia, we get a glimpse into what the coffee landscape might look like once global vaccination efforts begin to take effect, and how café owners should start preparing for a return to a new normality.Jenny Willits, CEO, Seven Miles Coffee Roasters, discusses the booming coffee-at-home trend and how cafés must adapt to the needs of a more knowledgeable consumer.Nich Rae, Head of Coffee for Toby’s Estate, explores how the pandemic affected café volumes and gets us up to speed with the latest trends emerging from Sydney’s influential coffee scene.We’ll also hear from Melinda Evans, Operations Manager for Mecca Coffee Roasters on the trends that are impacting Mecca’s business and how it is putting sustainability promises into practice.Credits music: Whispers by Holiday Sidewinder in partnership with The Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

When Covid-19 hit over 12 months ago, the global hospitality industry was confronted with its biggest crisis in many generations. Now, as we look towards the end of the pandemic and businesses worldwide return to some form of normality, café owners may be asking themselves, “should we be cautious or optimistic”?We believe there is much to be positive about. In this episode, we are speaking to coffee business leaders and a global economist to explore the positive business trends and opportunities that have emerged in the wake of the global pandemic.We’ll hear a macro perspective from Deloitte’s Chief Global Economist Ira Kalish, who outlines what effect Covid has had on the global economy and how quickly he expects global GDP to rebound.Phil McKnight, General Manager for Global Specialty Coffee at Breville and Sage Appliances shares why he believes the coffee market will grow even more both in the home and in the cafe once consumers are back on the streets. We’ll also speak with Darren Levy, CEO of Africa’s largest coffee shop chain, vida e caffè, about the innovations he is bringing to South African coffee drinkers.This episode is part of a series of articles and interviews examining the opportunities for positive change in a post-pandemic world. Read the latest edition of the 5THWAVE magazine here for more on the topic. Credits music: Coffee 2 Go by Kirsten Izer in partnership with The Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Running a coffee business has never been easy, but it's certainly more manageable if you have the right business partner. The question is – who should you choose and how should you work together? In this episode, we are exploring three successful coffee business partnerships that have stood the test of time to glean some of the secrets of their success.Amber Jacobsen, Co-founder of Partners Coffee Roasters, discusses her business partnership with co-founder Adam Boyd, and shares how their different synergistic skillsets have helped them to navigate a successful decade together including tackling Covid.We’ll hear from Steven Macatonia and Jeremy Torz, Co-founders of Union Hand-Roasted Coffee, and get an insight into how they manage the day-to-day pressures of being both business and life partners.We also speak with Keith Chua and Seo Young Youn of Bean Brothers, a Korean/Malaysian artisan coffee chain, to understand how Keith entered into an existing partnership and expanded the brand into a completely new market.Credits music: California, by Billy Bogaurd in partnership with The Coffee Music ProjectGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with Laila Ghambari, Director of Cafes at Stumptown Coffee Roasters, to get a glimpse into how the pioneering specialty coffee business manages its cafes and learn how she has been steering the ship through the turbulent waters of the pandemic.We originally spoke to Laila for our episode on Fostering team culture, but she offered such thought-provoking insights on leadership and navigating through change that we felt the interview deserved an episode of its own. In this conversation, Laila challenges us to rethink the traditional role of the leader and highlights the importance of serving the managers who report to you, instead of the other way round.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by David Griswold, Founder and CEO of Sustainable Harvest Coffee Importers – the world’s first B Corp certified coffee company - to explore what the 5th Wave of coffee means in practice and its significance to coffee farmers at origin. David is a leading figure in the world of specialty coffee and a pioneer in sustainable, ethical trade. In this conversation, David and Jeffrey discuss the importance of forging human connections with coffee farmers and fostering business synergies between coffee growing communities and the coffee drinking world. For more information on the guiding principles of the 5th Wave of coffee, read our introduction article Explainer: What is the 5th Wave?Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with Angus Thirlwell, CEO & Co-founder of Hotel Chocolat – a brand that forges a unique space for itself in the retail chocolate market. In this episode, Angus shares the secrets that helped him scale his business and discusses the parallel trends between chocolate and coffee. Angus is a master brand builder and a pioneering figure in the world of chocolate. During our conversation with him for the Christmas episode, Unwrapping the chocolate industry, Angus shared such wisdom and insight that we felt the interview justified a bonus episode. Credits music: Zelda Mae by Fergus from the Hotel Chocolat x Jake Gosling playlist Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Teams can achieve extraordinary things when human beings feel united and pull towards the same goal. But building powerful workplace team culture can be hard, especially in a café, with staff on different shifts and cafes spaced miles apart.This week we explore how three successful companies foster powerful, united cultures that help their teams and businesses thrive across geographies and even through a pandemic.In this episode, Guido Bernardinelli, CEO of La Marzocco, outlines the company’s management framework, also known as the 4Ps – People, Product, Planet and Profit.We speak to Laila Ghambari, Director of Cafes at Stumptown Coffee Roasters about how building trust with their team is more important now than ever.We’ll also hear from Edwin Harrison, Co-founder of Artisan, Curious Roo Coffee Roasters and the Artisan Coffee School, about creating a caring team culture throughout his business.Credits music: Forceless by Erica ShaferGet in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

While specialty coffee consumption continues to grow, it’s an unfortunate truth that for many, coffee growing does not offer a financially viable livelihood. It is also true the quality of life in these communities almost always lags behind those of coffee drinkers in western economies. This week we are exploring how three different organisations are trying to address these problems.We’ll hear from Carlos Ortiz, Manager of Volcafe's sourcing strategy Volcafe Way. He shares how his company is prioritising farmer sustainability in its sourcing practices.Catherine David, Head of Commercial Partnerships at Fairtrade Foundation offers insights on why it makes sense for business operators to provide certified coffees.Rebecca Hodgson, Head of Project Waterfall, a water charity focused on coffee growing communities, explains how access to clean water is a key piece in the sustainability puzzle.Credits music: Quaranqueen by Dyllan winner of the Coffee Music Project Los Angeles 2019Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with Tim Wendelboe, founder of the Oslo-based roastery that exemplifies the Nordic specialty coffee movement. In this conversation Tim discusses the business principles he used to build the iconic roastery and explores the challenges coffee growers face in building financially sustainable businesses. Tim is a shining example of a successful business leader guided by principles, ethics, and transparency. We featured Tim in our Careers in Coffee episode but were only able to include a handful of the many insights he offered, so today we are releasing that conversation in full.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

With the many parallels that exist between chocolate and coffee, this week Jeffrey Young is joined by innovators and disruptors from the world of chocolate to get a better understanding of this industry and explore what it can teach us about coffee. Angus Thirlwell, CEO and Co-Founder of Hotel Chocolat reveals how out his out-of-the-box thinking created an enticing customer experience that has since helped the brand scale to over 100 retail stores globally. Ben Greensmith, General Manager UK&I of Tony’s Chocolonely - a brand currently disrupting the European chocolate space - shares the humanitarian mission that drives the company and how they plan to climb to the top of the UK chocolate market. David Donde, CEO and Founder of Truth Coffee and a key figure in the South African specialty coffee community, shares his new vision for shaking up the world of specialty chocolate.Credits music: "Paris" by Bandits on the Run, winners of the Coffee Music Project 2017.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with David Abrahamovitch, CEO and Founder of London-based specialty coffee chain Grind. In this conversation, David talks about the necessity of investing in integrated technology systems, how to boost café profit margins and the importance of looking after the people in your business. David is a great example of operator who has successfully used technology to scale his coffee business and offers exceptional insights on how to run a profitable café chain. We’re releasing the full interview with David Abrahamovitch as a bonus episode as we believe it’s worth a listen.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by coffee specialists from Brazil to dive into the country’s globally important and fast-changing coffee drinking market. We’ll explore what types of coffee Brazilians are drinking, the major trends on supermarket shelves, changes in the roasting market and much more.Marco Suplicy, founder of Suplicy Cafés shares how the quality of coffee Brazilian’s are drinking is changing and where the competition is heating up on supermarket shelves. Henrique Cambraia, founder of Cambraia Cafés leads us through the history of Brazil’s specialty coffee movement from 2000 onwards.Caio Alonso Fontes, co-founder of Café Editora offers insight into Brazils current coffee drinking trends and the growth of specialty coffee.Credits music: "Kill My Heart" by Kate Klein for the Coffee Music Project. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with Ross Quail, Sales Director South Asia for Hemro International, and learns Ross' perspectives on the long term impacts of COVID on the Australian cafe market, the future of espresso and how he helped grow St Ali, a Melbourne cafe roaster, from 100kg a week to 10 tonnes a week. Ross' career is an extraordinary case study on what you can achieve in your coffee career when you keep an unrelenting focus on your personal growth. We're releasing this full interview with Ross Quail as a bonus episode because we believe it's worth a listen. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by green coffee providers to better understand the business of green coffee. We'll explore how a coffee bean gets from a farm into our daily cup, why Brazil is able to produce coffee at a profit while other countries struggle, and how we're going to maintain customer choice given that farming isn't sustainable for many. Stephen Hurst, founder of Mercanta discusses the impact of Covid and the challenges of scaling specialty coffee to bring benefit to more farmers.Pablo Garcia, Chief Operations Officer for Neumann Gruppe gives us an update on today’s green coffee market and his views on what drives coffee commodity pricing.Ricardo Pereira, Chief Operating Officer for Ally Coffee details how Brazilian coffee producers manage to financially sustain themselves in today’s environment of low prices. Credits music: "Great Outdoors" by Richard James for the Coffee Music Project. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by three highly successful coffee entrepreneurs to learn their stories and the secrets of their success. Tim Wendelboe, founder of Oslo-based roastery Tim Wendelboe, reveals how his obsession with coffee quality and his unrelenting desire to learn have taken him far away from his cosy Oslo cafe and has landed him deep in the coffee fields of Latin America. Elaine Swift, Regional Director (North) for UCC Coffee, shares the management and leadership qualities that helped her grow First Choice Coffee from under £1 Million to over £100 Million in annual revenue. Ross Quail, Sales Director South Asia for Hemro International, demonstrates how his burning drive for continuous professional growth helped him turn St Ali, a popular Melbourne cafe roasting 100kg a week into one of Australia's largest, roasting up to 10 tonnes per week. Credits music: "Buzzed" by Trevor Wesley, participant of the Coffee Music Project. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by cafe chain operators and back-of-house technology providers to understand what tech building blocks you will need to scale from one, to two, to four and beyond. David Abrahamovitch, CEO of Grind, shows how he uses back-of-house technology to manage KPIs across his 11 cafes.Joe Cripps, Managing Director of Trail, shows how removing cognitive load from your team simultaneously lowers costs, increases revenues while boosting customer service. Dane Atkinson, CEO of Odeko, explains how independent cafes can benefit from the same technology that the big coffee chains use but at a reasonable cost. Credits music: "Fire" by Ruby Confue, winner of the 2017 Coffee Music Project. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with Nick Stone, founder of US-based Bluestone Lane, and learns how he pivoted his 50 cafe stores employing 650 staff during the height of the COVID pandemic.We're releasing this full interview with Nick Stone as a bonus episode because we believe it's worth a listen. It's bursting with insights on how we can all be better people managers and decision makers. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young is joined by coffee subscription, e-commerce and home appliance experts to discuss the latest coffee at-home trends and how Covid-19 has shifted the landscape. This week's guests are Mike Lackman, CEO of Trade Coffee, Maria Colon, Vice President of Marketing and Doug Parkinson, Category Marketing Manager of De'Longhi North America and Paul Radin, CEO of Coffee Hit. Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast

Jeffrey Young speaks with business leaders to understand how Covid-19 has impacted the global hospitality sector and what long-term changes we can expect to see. This week's guests are Nicholas Stone, CEO and Founder of Bluestone Lane, Seven Miles Coffee Roasters CEO Jenny Willits, and Wilhelm Liebenberg, Co-founder of Coco Safar.Get in touch and tell us what topics you'd like to hear by visiting www.worldcoffeeportal.com/5THWAVE/Podcast