Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 456 features Ricardo Martinez II, Creator/Host of this podcast. This is a special episode for the six year anniversary of the #IAM911 movement. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Background story of the #IAM911 movement Project #IAM911 The social media reach Imagine Listening And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 455 features Holly Williams, Training Coordinator at Orange County Emergency Communications in Virginia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Holly's 9-1-1 story A history of family service Early training Calls that stick Making a change through training And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 454 is a special episode that features Kevin and Steph, creators and hosts of "Tell Us A Good Story" podcast and myself as their guest. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Listen to more of the "Tell Us A Good Story" podcast with Kevin + Steph Mason https://kevinandsteph.com/ Episode topics – Ricardo's 9-1-1 story Early training First call Hard calls the #IAM911 movement And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 453 features Toby, Communications Officer at NRV911. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Toby's 9-1-1 story Early training Most impactful call Young Professionals the Tenacious Telecommunicator And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 452 features Amanda, 9-1-1 Dispatcher, Burt County Sheriff's Office out of Nebraska. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Amanda's 9-1-1 story From retail to public safety Developing training PTSD and recovery And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 451 features Amy, Deputy Director at Greenville County, SC, Jennifer, Executive Director at Mental Health America of Greenville County, SC, and Jason, VP of Sales with RapidDeploy. This is a RapidDeploy exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Amy's 9-1-1 story Jennifer's journey into the mental health profession Jason's journey into public safety What is 988? What is the 988 call process? A look at collaboration And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 450 features Open Mic stories from the Imagine Listening session at the 2022 NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 449 features #IAM911 stories from the Imagine Listening session at the 2022 NENA conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 448 features Ashley, Founder of The Raspy Dispatcher, Dispatcher out of California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web The Raspy Dispatcher - Facebook | Instagram | YouTube Episode topics – Ashley's 9-1-1 story Early training Being human Creating a space for grace The Raspy Dispatcher And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 447 features siblings, Erin and Tom, dispatcher's with Stamford ECC, CT, and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Erin's 9-1-1 story Tom's 9-1-1 story Early training a water rescue And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 446 features Andrea, Customer Success Manager with Carbyne. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Andrea's 9-1-1 story Public safety at an early age Calls that stick When it comes to change And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 445 features Tina Buneta, Director of Aurora 911 out of Colorado. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Tina's 9-1-1 story A new environment Early training 20 years later, closure And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 444 features Dominique, Founder of HELLO, 911! and dispatch supervisor out of South Florida. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Dominique's 9-1-1 story From observation to Academy Stepping out on faith HELLO, 911! And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 443 features Cody Post, Executive Director at the RED Center out of Ohio, and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Cody's 9-1-1 story From Explorer to public safety Early training A water rescue And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 442 features Yasmen, 9-1-1 Communications Supervisor with Osceola Sheriff's Department out of Florida. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Yasmen's 9-1-1 story Early training How life experience can impact our calls And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 441 features Erika Lakey, 9-1-1 Communications Specialist with Osceola Sheriff's Department out of Florida. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Erika's 9-1-1 story One choice can change your life Early training How the job has changed us And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 440 features Karl Hatton, Director at PenCom 9-1-1, and Dennis Laboy, Communications Supervisor at PenCom 9-1-1 out of Washington State. In this episode they share T-CPR save stories, and we are also joined by Julie Buckingham, Program Director with RQI (Media Partner Sponsor.) Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – RQI intro w/Julie Karl's 9-1-1 story Dennis's 9-1-1 story T-CPR save stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 439 is a special Open Mic Live episode that was broadcasted from NAVIGATOR 2022 with attendees of the conference sharing funny 9-1-1 stories. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic Live stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 438 features Lt. Jessica Long, 240 Paramedic at Quad out of Ohio, and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Jessica's 9-1-1 story From corporate communications to public safety Differences in dispatch and the field A water rescue And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 437 features Open Mic stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 436 features #IAM911 stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 435 features Angela, Licensed Professional Counselor working with first responders and trauma, and dispatcher of 18 years. Episode topics – Angela's 9-1-1 story From the field to dispatch Compassion fatigue Giving back to dispatch And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 434 features a special Open Mic Live session from the Texas Public Safety Conference. I was joined by Crystal and Terri and we had an amazing time. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Men in beast mode #SweetPotatoFace Maxi skirt mishaps And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 433 features Juliet, Senior Supervisor with WestComm Regional Dispatch out of Massachusetts, and is the first recipient of the Firework Scholarship awarded by 911der Women Inc. and sponsored by the 360 Dispatcher and Within the Trenches Media. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Juliet's 9-1-1 story A calling to public safety at a young age From EMT to Dispatch A promise to a caller And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 432 features Valerie, Training Coordinator with New River Valley Emergency Communications Regional Authority out of Virginia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Valerie's 9-1-1 story Pulled toward the path of Public Safety 9-1-1 tech from then to now Making a difference with every call And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 431 features Amanda, Communications Technician with Stark County out of Ohio and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Amanda's 9-1-1 story Falling in love with dispatch Calls that stick The need for debriefings and a save And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 430 features Lee Ann Magoski, Director of Emergency Communications, Monterrey County, California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Lee Ann's 9-1-1 story From explorer cadet to dispatch Taking calls on day 1 Inspired to make change in public safety And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 429 features Monica Kirk, Supervising Public Safety Dispatcher, San Jose Fire Department, California. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Monica's 9-1-1 story A surprise application From wedding coordinator to dispatch Others see us even when we don't And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 428 features Wendy Hummell, retired detective, podcast host and creator of Guns & Yoga. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web More Information - Wendy Hummell - Web Guns & Yoga Podcast - Podbean Episode topics – Wendy's 9-1-1 story Early training From Agent to Detective A change in health and wellness And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 427 features Melanie Neal, Executive Director with Guilford Metro 9-1-1 out of NC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Melanie's 9-1-1 story From the SO to dispatch The loss of a family Reclassification and beyond And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 426 features Veronica Neal, Partner Development Representative with Virtual Academy. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Veronica's 9-1-1 story From coffee to dispatch An 18 wheeler crash & a homicide suspect A serial bomber And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 425 features my Keynote presentation from the 2022 Be the Difference conference. The incident in this story is used as a way to compare real life experience to what we deal with in dispatch and how we can overcome. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – An Emergency Landing Who do we turn to when we need help Removing our headphones to hear Landing safely, together And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 424 features Lauren Sisler, ESPN Sportscaster, and Inspirational Speaker. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Lauren's story Losing her parents at 18 The power and will to move forward When life comes full circle And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 423 features Keely, Executive Director with Mountain Valley Communications Center, NJ. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Keely's 9-1-1 story Challenged accepted Firm training Debriefings and recognition And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 422 features Rachel Hein, ECRC Supervisor with Intrado. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Rachel's 9-1-1 story Advanced training from the womb A public safety family The importance of Intrado's ECRC And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 421 features Jennifer Poole, Senior Public Safety Regional Manager with RapidSOS. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Jennifer's 9-1-1 story Early training Understanding what dispatcher's go through From dispatch to Industry Partner As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 420 is a live Open Mic broadcast with stories shared by the audience and those who attended the 2021 MPSTC. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Open Mic/funny 9-1-1 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 419 features #IAM911 stories from an Imagine Listening session at the 2021 Michigan Public Safety Telecommunications Conference back in October. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 418 features Jamie, Deputy Director at Stephens County 9-1-1 in Georgia. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Jamie's 9-1-1 Story Early training From Supervisor to Deputy Director The impact of being an empath And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 417 features Erin, Operations Manager with Northwest Central Dispatch System out of Illinois. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Erin's 9-1-1 Story Early training From Frontline to Operations Manager IAED Dispatcher of the Year Knowing when to ask for help And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 416 features Tyler, former dispatcher out of Minneapolis 9-1-1. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Tyler's 9-1-1 Story Early training Working multiple public safety disciplines Working during the 2020 protests & riots And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 415 features Christa Poyorena, Dispatcher at Genesee County 9-1-1, MI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Christa's 9-1-1 Story Early training Calls that change you A callers final plea And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 414 features Tim Prugh, Retired Dispatch, South Bend City and St. Joe County. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Tim's 9-1-1 Story Early training Hearing loss in dispatch What to look out for And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 413 features Julie Buckingham, Program Director with RQI. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Julie's 9-1-1 Story Ride along shoot out Training and feeling comfortable The continued practice of CPR And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 412 features Madison, Kayte, Kendra, and Shelby of Ada County Sheriff's Office, Boise, Idaho and West Valley. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Madison's 9-1-1 Story Kayte's 9-1-1 Story Kendra's 9-1-1 Story Shelby's 9-1-1 Story ARVP Program And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 411 features Roxy, Director at Lyon County 9-1-1 out of Kansas and this is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web The Past and Future of 9-1-1 - Written by Roxy Van Gundy Episode topics – The Past and Future of 9-1-1 9-1-1 is still not available everywhere The importance of Real-Time Location Embracing new technology And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 410 features a panel of 9-1-1 professionals as they share stories of the power of video to 9-1-1. This is a Carbyne exclusive episode. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – 9-1-1 professional panel discusses the power of video to 9-1-1 through real-life situations and saves from their centers. And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 409 features Sara Pagel, former 9-1-1 dispatcher, and Functional Health Practitioner with Thin Line Consulting. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Sara's 9-1-1 story The good and bad of training Line of duty death From dispatch to Thin Line Consulting And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 408 features Kallie, Communication Officer, Training, and TAC Assistant with New Madrid PD, Missouri. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – Kallie's 9-1-1 story Growing up 9-1-1 w/mom A call that made an impact from the inside How our experiences can help others in training And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 407 features Leslie Whitham of RapidSOS, and Doug Showalter of Showalter & Company. Sponsored by INdigital - Facebook | LinkedIn | Twitter | Web RapidDeploy - Facebook | LinkedIn | Twitter | Web Carbyne - Facebook | LinkedIn | Twitter | Web Episode topics – What's new with Leslie What's new with Doug 9-1-1 Technology How reactions to situations in dispatch can impact others And more As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at [email protected].