Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

If you’ve ever stared at NIST, CIS, or SOC 2 requirements and thought, “Where do I even start?”, this episode is for you. Jared Casner from Blacksmith InfoSec joins me to break compliance out of the checkbox trap and show MSPs how to turn security frameworks into real, billable services your clients will actually value. We cover practical steps, real stories, and a simple way to talk about compliance without scaring or confusing your customers. Chapters 00:00 Welcome, conference recap, and setup 00:48 Running into Jared at MSP IT Expo 03:02 Sessions vs. vendor hall and MSP show strategy 06:11 Talking to non‑MSPs and sharpening the value pitch 09:59 Who is Blacksmith InfoSec and what they do 12:13 Frameworks first: NIST CSF, CIS, and mapping to compliance 17:30 Security as a long‑term investment, not a quick fix 24:26 What MSPs should prioritize now: third‑party and supply chain risk 31:41 Monetizing compliance and packaging MSP services 36:26 Turning compliance into projects, shared responsibility with clients Guests Blacksmith InfoSec: https://blacksmithinfosec.com Companies / Vendors / Products Mentioned MSP IT Expo (MSP EXPO / ITEXPO in Fort Lauderdale): https://www.mspexpo.com Omni Hotel (Omni Hotels & Resorts): https://www.omnihotels.com NIST Cybersecurity Framework (NIST CSF): https://www.nist.gov/cyberframework CIS Controls (Center for Internet Security): https://www.cisecurity.org CMMC (Cybersecurity Maturity Model Certification): https://dodcio.defense.gov/CMMC HIPAA (Health Insurance Portability and Accountability Act): https://www.hhs.gov/hipaa FTC Safeguards Rule: https://www.ftc.gov/business-guidance/resources/ftc-safeguards-rule-what-your-business-needs-know Florida Bar: https://www.floridabar.org Axios Breach: https://www.bloomberg.com/news/articles/2026-03-31/axios-software-tool-used-by-millions-compromised-in-hack NPM (Node Package Manager): https://www.npmjs.com Get NIST‑y (podcast by Blacksmith InfoSec): https://blacksmithinfosec.com/nisty EOS (Entrepreneurial Operating System): https://www.eosworldwide.com Pumpkin Plan (business framework): https://pumpkinplan.com === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

If you’ve ever felt stuck between vendor noise, compliance pressure, and clients who only see you as “the computer guy,” this conversation is for you. Jerem and I dig into culture, cybersecurity, AI, and backup design—plus the uncomfortable stuff like staff training and saying no to shiny tools—so you can run a calmer, more profitable MSP. Chapters 00:00 Intro – Live show setup and community update for Jason 04:46 Sponsor Segment – ThreatLocker, NetAlly, OneStream, TruGrid 07:56 Guest Intro – Meet Jerem Morris and Datatek in Mesa, Arizona 10:20 Building Datatek – Referral-only growth and people‑first IT 12:16 From Tech to Business Owner – Early lessons and first hire 14:32 Shifting to Security‑First – Becoming a true technology partner 19:20 Deep Client Relationships – No client‑facing tickets and more QBRs 29:36 Training & AI Guardrails – Staff education, AI policy, and user training 36:21 Backup Strategy – Beyond 3‑2‑1 with Synology and layered recovery 44:12 Tool Stack & Future of AI – Avoiding shiny objects and preparing MSPs for AI Guests: Jerem Morris Datatek Website: https://datatekaz.com LinkedIn: https://www.linkedin.com/in/jeremmorris Shout-outs: Jason Percival, NEPA Geeks: https://www.nepageeks.com Companies / Vendors / Products Mentioned NEPA Geeks: https://www.nepageeks.com Synology: https://www.synology.com Microsoft 365: https://www.microsoft.com/microsoft-365 Microsoft Copilot: https://www.microsoft.com/microsoft-copilot ChatGPT: https://chat.openai.com Arizona Tech Week (Mesa): https://www.aztechweekmesa.com Boeing: https://www.boeing.com Meta (Meta Platforms): https://about.meta.com Netgear: https://www.netgear.com === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Most MSPs say they’re “relationship‑driven,” but Laura Jeter has turned that into a repeatable sales engine inside a large national managed services organization. In our conversation, she shares real‑world stories from enterprise deals, lessons from working with global vendors, and the exact research‑first habits she expects from her sales team before they ever book a meeting. If you’re tired of being seen as a cost center instead of a strategic IT partner, you’ll want to steal a few pages from her playbook. === Time Stamps 00:24 Meet Laura Jeter from Vector Security Networks 03:10 What Vector Security Networks Does Nationally 06:45 Co‑Managed IT and Partnering with Other MSPs 10:03 Laura’s Journey from Mainframes to MSP Sales 14:40 Why Most MSPs Struggle with Sales 18:00 Selling Outcomes, Not Line‑Item IT Services 21:14 Better Discovery: Questions That Actually Land Deals 24:05 Finding the Right Prospects and Ideal Clients 29:48 Using LinkedIn Sales Navigator and Research in Sales 36:24 Following Clients When They Change Jobs 40:01 Building a Strong Sales Engine Inside an MSP == Guest Laura Jeter, Vector Security Networks (Director of Sales, Managed Network Services): https://www.vectorsecuritynetworks.com === Shout-outs MSP Association of America: https://www.mspassociation.com/ === Companies / Vendors / Products Mentioned LinkedIn Sales Navigator: https://www.linkedin.com/sales ZoomInfo: https://www.zoominfo.com IT Expo: https://www.itexpo.com MSP Expo: https://www.mspexpo.com === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

If you’ve ever had a client’s “other vendor” show up, hit a wall with your security tools, and then blame IT, this episode is for you. I share fresh stories from the field on using ThreatLocker to enforce guardrails, manage AI agents and VPN tools like Tailscale, and keep control of your 365 tenant and endpoints while still letting clients get work done. Then we shift into my recap of Channel Pro Defend and ThreatLocker’s Zero Trust World, talk cyber insurance requirements, hardened RMM and identity controls, and yes—take a fun detour into the best swag, socks, hats, and gear I picked up along the way. Florida Man - ATM “jackpotting” mastermind: https://linkly.link/2eWRW === Chapters 01:37 MB Systems Updates & How ThreatLocker Changes the Security Conversation 11:02 Vendor Pushback, Client Guardrails, and AI/VPN Tools Under Zero Trust 18:23 Why These Conferences: ChannelPro Defend, Zero Trust World, and Travel Load 21:24 Zero Trust as the Default Security Model & From Theory to Execution 24:52 Building Your Stack Around Real Incidents, Labs, and Cyber Hero Training 28:14 ChannelPro Defend: Security, Profitability, and Bourbon Icebreaker Panel 31:16 Networking Wins, Quotes from Griffin IT & Bell Tech, and MSP–Vendor Mix 32:15 Swag Philosophy Shift: Food, Socks, Shirts, Hats, Pens, Tiles, and Mugs 44:48 Studio Plans, Episode 1,000 Milestone, and Supporting the Show 48:59 Florida Man ATM Jackpotting Story & Closing the Episode === Shout-Outs Danny Jenkins, ThreatLocker: https://www.linkedin.com/in/dannyjenkinscyber/ Brian Weiss, iTech Solutions: https://www.linkedin.com/in/brianjweiss/ Reagan Roney, SolvereOne: https://www.linkedin.com/in/reaganroney/ Marissa Maldonado, Proda Technology: https://www.linkedin.com/in/marissamaldonadoproda/ Frank Marino, Forthright Technology Partners: https://www.linkedin.com/in/frankmerino/ Bradley Gross, Attorney: https://www.linkedin.com/in/bradleygross/ Matthew Dwyer, Griffin IT: https://www.linkedin.com/in/matthew-dwyer-bb968b36/ Ali Johnston, BelTech Services: https://www.linkedin.com/in/ali-johnston-a38a27220/ === Companies / Vendors / Products Mentioned Super Whisper: https://superwhisper.com/ Tailscale: https://tailscale.com Microsoft 365 (M365): https://www.microsoft.com/microsoft-365 MSP Channel: https://msp-channel.com Acronis: https://www.acronis.com Channel Pro Defend (Channel Pro Network): https://events.channelpronetwork.com/in-person-events/ Zero Trust World (ThreatLocker event): https://ztw.com/ NinjaOne: https://www.ninjaone.com Zaun: https://zaun.ai Cork / Cork Cyber: https://www.corkinc.com Infima: https://www.infimasec.com Cavelo: https://www.cavelo.com/ Monjur: https://monjur.com/ Kipling Secure: https://kiplingsecure.ai/ Kaseya: https://www.kaseya.com Life360 Tile Tracker: https://amzn.to/3NDYq91 N-able: https://www.n-able.com MSP Process: https://mspprocess.com === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

This one’s a game changer. A single court ruling just made it easier for customers and insurers to come after MSPs after a breach—and harder for you to get out of it. If you haven’t looked at your contracts and security stack lately, now’s the time. === Why Listen Breakdown of the Delaware Supreme Court decision and why it matters How one breach can turn into multi-client litigation Why cyber insurance carriers (like Travelers) are coming after MSPs The shift from “best practices” to legal standards (MFA, encryption, patching) Contract gaps that could expose your business Practical steps to reduce liability today === Companies / Vendors / Products Mentioned Delaware Supreme Court Ruling: https://www.itbusinesspodcast.com/downloads/delaware-travelers-blackbaud/ Travelers (Travelers Insurance): https://www.travelers.com​ Blackbaud: https://www.blackbaud.com​ Delaware Supreme Court: https://courts.delaware.gov​ === Chapters 00:00 Introduction 01:42 What happened in the Blackbaud case 02:33 The big legal shifts MSPs need to know 04:31 Courts are defining ‘commercially reasonable security’ 06:23 Cost and insurance implications 08:30 What MSPs should fix in their contracts 11:26 What MSPs should fix in their security stack 14:08 Bottom line === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Mentioned on the Show Watch the video: https://youtu.be/s-hhBzRHSkc?si=Ij4_KKG2Lof4AE0D Order from Amazon: https://amzn.to/3PCiUzp LinkRunner 1500/3000: https://linkly.link/2eOfT Why listen In this episode, I crack open NetAlly’s brand‑new LinkRunner AT1500 and walk through a live, real‑world test of this entry‑level copper network link and cable tester. We look at one‑tap cable tests, PoE validation up to 90W, switch and VLAN discovery, and how it ties into Link‑Live to document your work for clients and MSP teams. If you’re an IT pro or MSP owner building out your troubleshooting go‑bag, this gives you a practical look at what the AT1500 can (and can’t) do. See the LinkRunner AT1500 run a one‑tap cable test on a live network, including length and pair mapping Learn how it validates PoE power, multi‑gig link speed up to 10G, VLANs, DHCP, DNS, and gateway connectivity in seconds Hear how Link‑Live reporting can help your MSP standardize documentation and share test results with clients and techs Get my candid take on where the AT1500 fits versus NetAlly’s EtherScope, CyberScope, and LinkRunner 3000/4000 Understand the tradeoffs: copper‑only, no built‑in Wi‑Fi or fiber, but a lower price point for frontline technicians === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

If you’ve ever stared at your PSA at 10 p.m. wondering how you’re supposed to grow your MSP and still handle every ticket, this episode is for you. Juan Fernandez breaks down his new MSP as a Service model and shows how boutique and growing MSPs can instantly bolt on a white-labeled, US-based service delivery engine without giving up control of their clients.​ Why listen Learn what “elastic service provider” really means and how Juan’s team plugs into your existing stack, contracts, and service offerings.​ Hear real numbers around MSP labor, cost per seat, and how reclaiming up to 1,500 hours per tech per year can transform your profitability.​ Get clarity on using co-selling, white-label support, and shared operations to protect relationships while still scaling managed services and cybersecurity delivery.​ Understand how this model fits into the MSP 5.0 era, AI disruption, and the push toward more automated, ITIL-aligned operations.​ Discover how Summit Holdings and MSP as a Service position themselves alongside vendors like ThreatLocker (threatlocker.com), NetAlly (netally.com), OneStream (onestream.com), and TruGrid (trugrid.com) to support MSPs end to end.​ Guests Juan Fernandez, Summit Holdings: summitmsp.com MSP-as-a-Service: https://msp-aas.com/ LinkedIn: https://www.linkedin.com/in/1jf Shout-outs Johnny Georges, Tree T-Pee: treetpee.com Johnny Georges, Shark Tank Appearance: https://youtu.be/LZEY15Fsjgk?si=u2YrYjdqOJ6V5Zfs Michael Slater, Sherweb: https://www.linkedin.com/in/slatermichael/ CyberQP: cyberqp.com Thread: getthread.com MSP Process: mspprocess.com Companies / Vendors / Products Mentioned NOCDOC (operations backbone within MSP-as-a-Service): summitmsp.com, LinkedIn: MSP Owners Group: , LinkedIn: https://www.linkedin.com/company/msp-owners-group === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: 1Stream by Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

We talk a lot about cybersecurity, tools, and MSP growth, but not nearly enough about what all that pressure does to the people running these businesses. If you run an MSP or work anywhere in the IT channel, this is one you don’t skip. From the floor at Zero Trust World, Larry Meador joins me to introduce MSP Well, a nonprofit built specifically to support the mental health and wellness of MSPs, vendors, and everyone in our ecosystem.​ Why listen How MSP Well was born from real mental health challenges in the channel.​ The mission to raise at least $1M and stand up durable support for MSPs and IT providers.​ Practical ways MSPs, vendors, and media can get involved today.​ Discussion around stress, burnout, grief, and “hidden” struggles inside IT businesses.​ How MSP Well plans to connect people with certified counselors and established hotlines.​ Key links and resources: MSPWell.com, MSP Well on LinkedIn and Facebook, plus coverage from The Channel Company and CRN. Guests Larry Meador, Cavelo / MSP Well: https://cavelo.com / https://mspwell.com Companies / Vendors / Products Mentioned MSP Well: https://mspwell.com MSP Well LinkedIn Page: https://www.linkedin.com/company/mspwell MSP Well Facebook Page: https://www.facebook.com/mspwell Cavelo: https://cavelo.com The Channel Company (Exchange): https://www.thechannelco.com CRN / CRN TV: https://www.crn.com GTIA (Global Technology Industry Association): https://gtia.org/ IT Nation (conference, ConnectWise): https://www.connectwise.com/theitnation Shout-outs James Mignacca, Cavelo / MSP Well: https://www.linkedin.com/in/jamesmignacca/ Joe Ussia, Infinite IT: https://www.linkedin.com/in/ussia/ Christine Ululati, (Advisory Board – MSP Well): https://www.linkedin.com/in/christine-ululati/ Rob Rae, (Advisory Board – MSP Well): https://www.linkedin.com/in/robtrae/ M.J. Patent, (Advisory Board – MSP Well): https://www.linkedin.com/in/mjpatent/ Madeleine Ribeiro, (Advisory Board – MSP Well): https://www.linkedin.com/in/madeleine-ribeiro-763056165/ Julian Lee, TechnoPlanet / ChannelNEXT / eChannelNews: https://www.linkedin.com/in/connectwithjulian/ Corey Kirkendall, (Channel leader / MSP owner, MSP Well advisor): https://www.linkedin.com/in/coreykirkendoll/ The Channel Company, The Channel Company (Exchange event organizer): https://www.thechannelco.com CRN, CRN (Channel Company media brand): https://www.crn.com === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Live from Zero Trust World 2026, I’m joined by Future Range’s Danny McEntee to break down how an Irish MSP is rolling out a fully managed Zero Trust solution to more than 600 clients. If you’re an MSP or IT leader wondering how to productize cybersecurity, standardize a stack, and get real‑world value from ThreatLocker, this one’s for you.​ Why listen Hear how Future Range designed its Future Range Protect managed security service around a Zero Trust model.​ Learn how they combine ThreatLocker, Microsoft 365, Azure, and MDR into a standardized MSP stack.​ Get a candid look at MSP breach anxiety and how they manage client risk and expectations.​ Pick up ideas for taking new security tools in‑house first before rolling them out to customers.​ See how sending engineers to events like Zero Trust World, DattoCon, and Pax8 Beyond strengthens team skills and client outcomes. Guests Danny McEntee, FutureRange: https://www.linkedin.com/in/dannymcentee Shout-outs Danny Jenkins, ThreatLocker: https://www.linkedin.com/in/dannyjenkinscyber/ Companies / Vendors Mentioned FutureRange, IT Services & Cybersecurity MSP (Ireland): https://futurerange.ie/ Pax8 / Pax8 Beyond, Cloud distributor & conference: https://www.pax8.com/ Microsoft 365, Productivity & cloud suite: https://www.microsoft.com/microsoft-365 Citrix, Virtualization / app delivery: https://www.citrix.com/ === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

I caught up with Liongard CMO Stephanie Weagle on the floor at Zero Trust World to talk about what’s really changing inside the Liongard platform and how it helps MSPs run tighter, more secure environments. We cover everything from asset inventory and cyber score dashboards to AI features and the grind of hitting 80 shows a year while still serving partners well.​ Why listen Hear how Liongard evolved from automated documentation into enriched asset inventory and attack surface visibility for MSPs and internal IT.​​ Learn what’s behind the updated cyber score dashboard, visual insights, and network monitoring features you’re seeing in the portal.​​ Get a quick rundown on Liongard’s AI Asset Summary, AI search, and upcoming AI Assist capabilities for faster troubleshooting and decision‑making.​​ Pick up ideas for using AI in your MSP for ticket routing, workflow automation, and customer sentiment analysis.​ Go behind the scenes on Liongard’s event strategy, from Zero Trust World and IT Nation London to their curated RoarCon event in Houston.​​ Hear how a small marketing team supports MSP growth across nearly 80 cybersecurity and IT events a year.​ Guests Stephanie Weagle, Liongard: https://www.linkedin.com/in/steph-liongard/ Shout-outs Chessie Huber, Liongard: https://www.linkedin.com/in/chessie-huber-9502622/ Companies / Vendors Mentioned Zero Trust World: https://www.ztw.com Exchange: https://www.thechannelco.com/xchange Pax8: https://www.pax8.com/ IT Nation, ConnectWise IT Nation: https://www.connectwise.com/theitnation CyberFOX, CyberFOX: https://www.cyberfox.com Liongard Academy, Liongard: https://docs.liongard.com/docs/liongard-academy === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Live from Zero Trust World 2026, I sit down with Cobalt’s own Ian Dunstan to unpack how he transformed a small break‑fix shop into a security‑first MSP that clients happily pay more for. We talk zero trust, ThreatLocker, managed services, and why drawing a hard line on culture and client behavior might be the most powerful business decision you make this year.​ Why listen Hear how Ian “ripped up” his IT business and rebuilt a modern MSP offering from the ground up.​ Learn how to move legacy clients onto a security‑driven stack with Kaseya, Datto, Microsoft 365, EDR, and MDR.​ Get practical ideas for packaging services into one top‑tier managed services plan instead of bronze/silver/gold.​ Understand how ThreatLocker fits into a Zero Trust strategy and how to roll it out without losing your mind.​​ Hear real‑world perspective on the UK Cyber Security Resilience Bill, Cyber Essentials, and what rising compliance expectations mean for MSPs.​​ Steal Ian’s “no asshole policy” and “pain per pound” concept to protect your team and profits from toxic clients. Mentioned in the Show Two Locks and a Cox (rugby podcast): https://open.spotify.com/show/2-locks-and-a-cox (best match; verify) Talking Tech Beyond the Buzzwords: https://cobalt.so/news/talking-tech-beyond-the-buzzwords (landing from Cobalt) EOS – Entrepreneurial Operating System: https://www.eosworldwide.com Zero trust security: https://www.cisa.gov/zero-trust-maturity-model Guests Ian Dunstan — Cobalt Business IT and Comms | https://cobalt.so | https://www.linkedin.com/in/ian-dunstan-107bb36 Shout-outs Sarah Cox, Two Locks and a Cox (rugby podcast co‑host): https://podcasts.apple.com/us/podcast/two-locks-and-a-cox-from-devons-radio-exe/id1693283493| Ben Lee, Two Locks and a Cox (rugby podcast co‑host, retired Premiership rugby player): https://podcasts.apple.com/us/podcast/two-locks-and-a-cox-from-devons-radio-exe/id1693283493| Chris Thomas, Cobalt Business IT and Comms / Talking Tech Beyond the Buzzwords: https://cobalt.so| Companies / Vendors Mentioned Kaseya | https://www.kaseya.com Datto (a Kaseya company) | https://www.datto.com Cyber Essentials | https://www.ncsc.gov.uk/cyberessentials/overview| Cyber Essentials Plus | https://www.ncsc.gov.uk/cyberessentials/overview| Solicitors Regulation Authority (SRA) | https://www.sra.org.uk Financial Conduct Authority (FCA) | https://www.fca.org.uk Cyber Security Resilience Bill (UK) | https://www.gov.uk/government/collections/cyber-security-and-resilience-bill EOS – Entrepreneurial Operating System | https://www.eosworldwide.com === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Managing Microsoft 365 across a pile of mismatched tenants is brutal, and my guests from Inforcer MSP know that pain first‑hand. In this chat, we break down how they’re helping MSPs standardize Intune, Defender, Purview, and 365 policies at scale so you can boost cybersecurity, clean up your stack, and actually make money on Microsoft.​ Why Listen Hear how an ex‑MSP engineer handled 365 across ~100 customers and what he’d do differently now Learn how Inforcer centralizes multi‑tenant Intune, Defender, Purview, and 365 policies in one platform Get a practical view of “left‑of‑boom” Zero Trust and why configuration hygiene matters more than another alerting tool See how reporting can uncover project work, licensing upsells, and Copilot deployment opportunities Understand how role‑based access control lets sales and ops see insights without touching production settings Pick up ideas for reducing tool sprawl by leaning harder on the Microsoft stack you already sell Mentioned during the Show Inforcer MSP (inforcer): https://www.inforcer.com​​ Microsoft 365 Lighthouse: https://learn.microsoft.com/microsoft-365/lighthouse/overview​ Nerdio: https://getnerdio.com​ Pax8: https://www.pax8.com​ ConnectWise: https://www.connectwise.com​ Datto: https://www.datto.com​ Shout Out - Rob Rae: https://www.linkedin.com/in/robtrae/ Guests: Graham Morrison, Inforcer: https://www.linkedin.com/in/graham-morrison-79a549182​​ Cole Kaparos, Inforcer: https://www.linkedin.com/in/colekaparos​​ Shout Outs: Rob Rae: Pax8: https://www.linkedin.com/in/robtrae​​ === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

If you’re an MSP owner or IT lead trying to keep up with security headlines, this episode is your shortcut. I translate Veeam CVEs, Microsoft zero‑days, ThreatLocker’s Zero Trust World news, Pax8 program changes, and new privacy and insurance requirements into concrete next steps you can act on this week.​ Veeam Patches Multiple Critical RCE Vulnerabilities in Backup & Replication 13.0.1.2067 https://www.veeam.com/kb4831 Microsoft Fixes 93 Vulnerabilities, Including Two Zero‑Days, in March 2026 Patch Tuesday https://blog.qualys.com/vulnerabilities-threat-research/2026/03/10/microsoft-patch-tuesday-march-2026-security-update-review ThreatLocker Launches Zero Trust Network and Cloud Access to Combat Credential‑Based Attacks https://www.channelpronetwork.com/2026/03/05/new-weapon-for-msps-to-fight-credential-based-cyberattacks/ https://www.channelpronetwork.com/2026/03/06/zero-trust-world-puts-msp-security-strategies-into-practice/ https://www.crn.com/news/security/2026/threatlocker-driving-reimagined-zero-trust-consolidation-for-msps-partners Pax8 Outlines March 2026 Microsoft Updates and Upcoming Partner Events https://www.pax8.com/blog/microsoft-update-march-2026/ 2026 Cyber Insurance Renewals Demand Proof of MFA, EDR, Tested Backups, and IR Readiness https://fischsolutions.com/cyber-insurance-requirements-2026/ https://dynedge.com/cyber-insurance-requirements-2026/ https://hubtech.com/smb-cyber-insurance-readiness-guide-for-2026/ 20 US States Now Have Comprehensive Privacy Laws as of 2026, Increasing Compliance Complexity https://www.lathropgpm.com/insights/lathrop-gpm-releases-2026-legal-guide-to-privacy-and-data-security-amid-expanding-regulatory https://www.troutmanprivacy.com/2026/03/proposed-state-privacy-law-update-march-2-2026/ === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

This episode is part nostalgia tour, part masterclass in running an IT business that actually fits your life. From TRS‑80s and BBS days to Zero Trust World and modern MSP tools, Carey and I connect the dots between old‑school troubleshooting and today’s cybersecurity and remote support reality.​ Why Listen Hear Carey’s origin story, from fixing a clogged dishwasher to authoring The Healthy PC and landing a national radio gig.​ See how the evolution of the internet, Wi‑Fi, smartphones, and broadband shifted the entire IT services model.​ Get a live walkthrough of an IP‑KVM setup and why BIOS‑level remote access is a game‑changer for techs.​​ Compare solo‑shop “boutique MSP” approaches to large managed services providers and decide what fits you.​ Learn how tools like ThreatLocker, TruGrid, and NetAlly fit into a Zero Trust and remote‑first support strategy.​ Pick up practical advice on handling user fears about updates, SSDs, and the never‑ending security headlines. Mentioned in the Show Mentioned in the Show Backblaze: https://www.backblaze.com Computer America (radio show): https://www.computeramerica.com The Healthy PC: Preventive Care and Home Remedies for Your Computer: https://amzn.to/4lzCubx JetKVM: https://jetkvm.com Tailscale: https://tailscale.com Guest (Carey Holzman) Carey Holzman is a veteran PC repair technician, author, and content creator known for showing everyday users how to build and maintain PCs the right way. He got his start in the 1980s tinkering with TRS‑80s, Atari systems, and early IBM‑compatible PCs, eventually turning that curiosity into a full‑time repair business and a long‑running presence in the tech community.​ Carey co‑authored The Healthy PC: Preventive Care and Home Remedies for Your Computer, served as a co‑host on the nationally syndicated Computer America radio show, and now runs a popular YouTube channel where he live‑streams PC builds, troubleshooting sessions, and practical advice for technicians and enthusiasts.​ YouTube: https://www.youtube.com/user/CareyHolzman​ LinkedIn: https://www.linkedin.com/in/careyholzman === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

If you’ve ever wondered what’s really changing inside Kaseya and how it impacts your MSP, this is the episode to queue up. From the floor at Zero Trust World, Greg Jones breaks down the new partner-first mindset, the updated account management model, and how MSPs should be leaning on vendors for more than just tools in 2026.​​ Why listen Hear how Kaseya’s leadership change is reshaping MSP success priorities and investments.​​ Learn what the Kaseya partner pledge, flexible contracts, and catastrophic loss protection really mean for your business.​​ Discover how a territory-based account team (not just a single rep) can improve your support experience and escalation path.​​ Get practical advice on treating your MSP as a go‑to‑market business, not just a tech shop, to drive sales and marketing results in 2026.​​ Hear candid thoughts on vocal partner communities, renewals, and how to push your vendors to support real MSP growth.​ === Links Mentioned Alder Hey Children’s Charity (Alder Hey Children’s Charity / Hospital): https://www.alderheycharity.org​ Zero Trust World (ThreatLocker): https://ztw.com/ “The Best of 1 Minute Wednesday” (book): https://amzn.to/4rptCGW​ MSP Community / Managed Service Providers: https://www.mspalliance.com​ MSP Success (function at Kaseya): https://www.kaseya.com/solutions/msp​ === Guest bio Greg Jones is the Senior Vice President of MSP Success at Kaseya, where he leads initiatives across EMEA and North America to help managed service providers grow, scale, and get more value from their vendor partnerships. A former MSP owner himself, Greg is a multi‑award‑winning MSP growth strategist and the creator of the popular “1 Minute Wednesday” series, which shares fast, practical insights for IT service providers. He is also the author of the Amazon bestselling book “The Best of 1 Minute Wednesday,” with 100% of the profits supporting Alder Hey Children’s Charity.​ Website: https://www.kaseya.com/blog/the-best-of-1-minute-wednesday-by-greg-jones-for-msp-success/​ LinkedIn: https://www.linkedin.com/in/gregpjones === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

What happens when a security‑obsessed MSP owner gets a front‑row seat to ThreatLocker’s product roadmap at Zero Trust World? Brian Weiss joins Uncle Marv live in Orlando to reveal how he evaluates new cybersecurity tools, rolls them into his managed services stack, and why ThreatLocker’s new Access Control might change how you think about ZTNA and device compliance.​ Why Listen Hear how ThreatLocker’s Partner Advisory Board actually influences roadmap and rollout.​ Learn what the new Access Control “elephant” does for secure access to Microsoft 365 and internal resources.​ Discover practical MSP considerations: offboarding old tools, deployment sequencing, and billing models.​ Understand why default‑deny and “allowing the right things” matters more than ever in cybersecurity.​ Get a peek into iTECH’s move to a Microsoft‑first stack with Defender and Dynamics 365.​​ Take away language you can use with clients to explain zero trust and identity protection. Guest Bio Brian J. Weiss is the CEO and Chief AI Officer of ITECH Solutions, a managed service provider based in California that focuses on cybersecurity‑driven IT services for businesses. Since founding ITECH in 2005, he has grown the company from break‑fix into a full MSP, serves on multiple partner advisory boards—including ThreatLocker’s—and is leading a Microsoft‑first, Dynamics 365‑powered transformation of his firm. Website: https://itech-solutions.com LinkedIn: https://www.linkedin.com/in/brianjweiss === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

This episode gets into the messy, real‑world side of MSP life—long drives, skeptical owners, and government projects that move at glacier speed. Josh shares how he scopes, prices, and delivers big networking and cloud jobs while staying a one‑man shop with a tight, dependable toolset. Why listen How to talk about managed services value when clients are still stuck on “call you when it breaks.” Real examples of using RMM, cloud backup, and MDR to prevent email compromise and downtime. What it took to design and roll out secure Wi‑Fi across multiple prisons, and why he said yes in the middle of COVID. Tips for working with state agencies and schools—from building relationships to handling RFPs and change orders. Why he’s sticking with Kaseya‑owned platforms instead of ripping everything out just to chase the latest tool. Ideas for focusing on niches like manufacturing and co‑managed IT, especially in smaller or rural markets. === Events Mentioned Zero Trust World: https://zerotrustworld.com ASCII Edge: https://www.ascii.com/ascii-edge​ Pax8 Beyond: https://www.pax8.com/en-us/pax8-events/pax8-beyond​ === Tools & Platforms Mentioned Datto RMM: https://www.datto.com/products/rmm​ Backupify for Microsoft 365: https://www.backupify.com/microsoft-365-backup​ Autotask PSA: https://www.datto.com/products/autotask-psa​ IT Glue: https://www.itglue.com/ Huntress MDR: https://www.huntress.com/platform/managed-edr​ Ubiquiti UniFi: https://www.ui.com/ === Guest Bio Joshua Zukerman is the founder and President of Snow Pond Technology Group, an MSP based in Oakland, Maine that has been delivering IT solutions to small businesses since 2004. With more than two decades of hands‑on experience in PC repair, networking, cloud services, and managed security, he helps organizations like law firms, dental practices, manufacturers, municipalities, and state agencies keep their systems secure, reliable, and compliant. Website (Snow Pond Technology Group): https://snowpondtech.com​ LinkedIn: https://www.linkedin.com/in/joshuazukerman === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Thinking about going deeper into Zero Trust or adding MDR to your MSP stack? Zachary Kender shares how Net-Tech Consulting committed to ThreatLocker, built services around high-demand verticals, and navigated the reality of vendor promises versus delivery. Marv adds his own experience trialing security tools that missed the mark, giving you a grounded view of what actually works for IT providers.​ Why Listen Discover how vertical focus on transportation and auto dealerships helped shape Net-Tech’s managed services strategy.​ Learn what “responsive support” really means when printers, finance workstations, and DMS systems must be online all day.​ Hear honest feedback on ThreatLocker Detect’s evolution and the impact of adding an MDR team behind it.​ Understand the risks of first-gen tools, “light” security dashboards, and vendor roadmaps that never seem to ship.​ Get insight into balancing IT compliance requirements, user expectations, and realistic SLAs in small MSP teams.​ Walk away with ideas on referral networks, niche selection, and protecting your time as an MSP owner.​ Guest Bio Zachary Kinder is the President and Partner of Net-Tech Consulting, an IT services and consulting firm based in El Paso, Texas, with clients across multiple metro areas including Dallas. With a career at Net-Tech that started as a level-one network technician in 2008, he has worked his way through engineering and leadership roles to lead the company’s delivery of managed IT services, cybersecurity, cloud solutions, and compliance-focused support for growing businesses. Drawing on earlier experience providing Tier 1 support for AT&T Wireless, Zachary is known for emphasizing “fanatical customer service” and building secure, reliable IT environments for private equity–backed and other security-sensitive organizations. Website: https://net-tech.us/ LinkedIn: https://www.linkedin.com/in/zachary-kinder-b2902199 === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

If you’ve ever had a client ask, “How can we pay you less?” this episode gives you a better answer than discounting your services. Marv and Matt walk through practical ways to audit IT spend, expose hidden subscriptions, and use BetterTracker to deliver measurable savings that justify premium managed services. Why Listen Learn how one MSP uncovered seven Amazon Business Prime accounts and eliminated instant waste.​ Hear the story of a nonprofit saving $1,000 a month by cleaning up tech subscriptions.​ Get an inside look at BetterTracker’s renewal alerts, price-increase monitoring, and financial visibility.​ See how Plaid integration and Scout 365 help find rogue SaaS and shadow IT across clients.​ Understand how to position SaaS management as a vCIO-level service that deepens client trust.​ Discover the new Stack Market feature and what MSPs are actually deploying in their stacks. === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Step into the energy of Zero Trust World 2026 with Uncle Marv as he sets up on-site and previews three days of serious cybersecurity learning for MSPs and IT pros. From live demos to hands-on certification opportunities, this quick intro gives you a front-row feel for what makes this event so valuable to IT businesses.​ Why Listen: Get a clear overview of what Zero Trust World delivers for MSPs and IT teams.​ Hear which vendors and technology partners are powering the event, including ThreatLocker, NetAlly, 1Stream, and TruGrid.​ Learn about unique opportunities like the “Control Alt Hack” custom PC challenge and cyber hero certification exams with registration refunds.​ Discover session themes such as Microsoft 365 security tuning and SQL injection training you can bring back to your clients.​ Pick up context on networking, after-parties, and how to maximize your time at a security-focused conference. === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

CISA’s CIRCIA rulemaking could reshape how serious cyber incidents get reported across critical infrastructure—and MSPs are right in the middle of it. In this episode, Uncle Marv breaks down what’s in play, what’s unclear, and what you should be building now so you’re not scrambling when clients (or regulators) start asking questions. Understand the 72-hour incident reporting expectation and the 24-hour ransom payment reporting requirement.​ Learn why MSPs may be treated like critical infrastructure, not “just vendors.”​ Get a practical view of what CISA expects inside an incident report (timelines, IOCs, TTPs, impact, mitigation).​ Hear where CISA is questioning scope: sector-based vs. size-based thresholds, and what that could mean for you.​ Find the operational gaps you need to close (logging, evidence aggregation, documentation speed). Links from the Show: Cybersecurity and Infrastructure Security Agency (CISA): https://www.cisa.gov/​ Cyber Incident Reporting for Critical Infrastructure Act (CIRCIA): https://www.cisa.gov/circia​ Small Business Administration (SBA): https://www.sba.gov/​ Environmental Protection Agency (EPA): https://www.epa.gov/​ EPA Risk Management Program (RMP): https://www.epa.gov/rmp​ Department of Justice (DOJ): https://www.justice.gov/ === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Technology Partner, Liongard: https://www.itbusinesspodcast.com/liongard Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Most MSPs lock down firewalls, endpoints, and backups, but leave client websites wide open as an unmanaged liability. In this episode, Designer Ready’s team shows how to wrap websites into your MSP stack with ADA/WCAG compliance scanning, Cloudflare Enterprise, WAF protection, daily WordPress updates, and flat-fee web care that fits your MRR model. Why Listen: Learn why websites are a hidden liability for MSPs Understand ADA and WCAG compliance enforcement Hear real-world website breach stories Discover how Cloudflare Enterprise and WAF reduce risk Explore white-label recurring revenue models Make clients stickier with full-service offerings Links from the Show: Florida Man: Orlando man arrested in alleged $328M cryptocurrency Ponzi scheme: https://linkly.link/2bfUy Designer Ready: https://designerready.net Unbound Digital: https://unbounddigital.net Florida Fish and Wildlife Conservation Commission (FWC): https://myfwc.com ITMSP Expo (MSP Expo): https://www.mspexpo.com Cork (Cork cybersecurity): https://www.corkinc.com ChannelPro DEFEND: https://www.channelprodefend.com Avast: https://www.avast.com Zero Trust World (ZTW): https://ztw.com/ === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Technology Partner, Liongard: https://www.itbusinesspodcast.com/liongard Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Uncle Marv sits down with Steve “DoorToDoor Geek” McLaughlin of Podnutz to unpack the early days of computer repair podcasting, Podnutz Pro, and Android App Addicts. They talk Linux, Android, F-Droid, app discovery, and why understanding multiple operating systems still gives MSPs and IT pros a technical edge. Why Listen:Hear the real story behind Podnutz, Podnutz Pro, and the early tech podcast network scene.​Learn how Linux, Android, and open source quietly power Azure, networking tools, and modern gaming.​Get practical tips on app discovery using F-Droid and Obtanium, plus how to avoid risky mobile apps.​Understand how AI will realistically fit into MSP work as an “assist,” not a replacement.​Take away evergreen MSP lessons on customer service, transparency, and managing expectations.​Hear personal stories about overcoming a speech impediment, content burnout, and keeping a tech community alive over decades.Link from the Show: Podnutz: https://podnutz.comAndroid App Addicts (Podnutz site): https://podnutz.com/category/android-app-addicts/Linux For The Rest Of Us (Podnutz): https://podnutz.com/category/linux-for-the-rest-of-us/Obtanium (GitHub project): https://github.com/ImranR98/ObtainiumF-Droid (official site): https://f-droid.orgSQLite: https://www.sqlite.orgValve (Steam): https://store.steampowered.comSteam Deck: https://www.steamdeck.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

This episode is your front‑row seat to two major 2026 MSP events without leaving your desk. Marvin, Eric, and Nick give you the real talk on Right of Boom, MSP Expo, and how Cork’s Cyber Score and financial protection can sharpen your security stack and sales story.Learn how Right of Boom’s workshop-style sessions differ from typical MSP shows and who gets the most value.Understand why MSP Expo feels huge but sometimes light on focused MSP traffic—and how to navigate multi‑show events.Hear how Cork’s Cyber Score works from inside your stack via RMM, EDR, backup, and M365 integrations.Get language to explain cyber scores and financial protection to non‑technical clients using FICO-style analogies.Pick up ideas on incident response billing, cyber insurance vs financial protection, and how to get paid for cleanup.Mentioned in the Show: Monica's Swag (from Sustainable Electronics) - https://sustainableelectronics.org/ All Things MSP (Eric Anthony): https://www.allthingsmsp.comRight of Boom (conference): https://rightofboom.comPax8 Beyond (conference): https://www.pax8.com/en-us/beyondITEXPO (TechSuperShow umbrella): https://www.itexpo.comMSP Expo: https://www.mspexpo.comChannelPro DEFEND (ChannelPro Network event): https://www.channelprodefend.comZero Trust World (ThreatLocker): https://zerotrustworld.threatlocker.comCork Cyber / Cork Inc.: https://corkinc.comEgnyte: https://www.egnyte.comEarly Recyclers / sustainable electronics recycler (best fit: ERI – Electronic Recyclers International): https://eridirect.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Nancy Henriquez of Sibyl Consulting Group returns to share her journey from building and exiting an MSP to authoring "Break-Fix to Breakthrough." She discusses shifting from reactive leadership to proactive mindset, redefining success around purpose and fulfillment, and applying book lessons during family challenges. MSP owners get real talk on mindset shifts for sustainable growth.Why Listen:Shift from reactive leadership causing sales slumps to proactive strategies that align with your purpose.Redefine MSP success beyond endpoint counts or exits—focus on fulfillment and team impact.Learn from Nancy's real story: building/exiting MSPs, writing amid grief, and coaching inflection points.Tackle limiting beliefs and "work on, not in" your business for true breakthroughs.Prep for MSP Expo with insider tips on leadership transitions any size MSP can use.Mentioned Entities with URLsBreak Fix to Breakthrough: https://amzn.to/4ql21G5John Maxwell Leadership: https://www.maxwellleadership.com/MSP Expo: https://events.channelpronetwork.com/msp-expoFort Lauderdale: https://www.fortlauderdale.govSuperOps: https://superops.com/=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Tired of stacking security tools without results? Roddy Bergeron, Sherweb's go-to cybersecurity fellow, shows MSPs how to build a real security OS—starting with people and processes. This raw chat from Roob conference unpacks vendor truths, community gold, and client-winning talks.Why Listen:Shift security from tools to outcomes that clients actually care about.Join Sherweb's free Cyber MSP Community for threat intel and playbooks.Master CIS controls implementation roadmap (coming soon).Navigate cyber insurance gaps, subrogation risks, and outage responses.Hold vendors accountable beyond steak dinners and swag.Revamp QBRs to build intrinsic value and raise prices confidently.Mentioned on the Show: Sherweb: https://www.sherweb.comCyber MSP Community: https://info.sherweb.com/cybermsp-communityHuntress: https://www.huntress.comSentinelOne: https://www.sentinelone.comPalisade: https://www.sherweb.com/security/palisadeCIS Controls: https://www.cisecurity.org/controlsKeeper: https://www.keepersecurity.comCIPP: https://cipp.appRight of Boom: https://rightofboom.com/Pax8: https://www.pax8.comMatt Lee: https://www.linkedin.com/in/cybermattlee/Dustin Bolander: https://www.linkedin.com/in/dbolander/Ash Cooper: https://www.linkedin.com/in/ash-cooper-cipp/John Hammond: https://www.linkedin.com/in/johnhammond010/Michael Slater: https://www.linkedin.com/in/slatermichael/=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

If you’ve ever felt trapped by a giant client that underpays, over-demands, and burns your weekends, this one is for you. Marv breaks down how UPS cut Amazon, how he fired a client that was 34% of his revenue, and how you can do the same without tanking your MSP.Why ListenSee how UPS cutting Amazon volume mirrors MSPs cutting low-margin, high-noise clients.Hear the full story of firing a massive, multi-office client that consumed over half of Marv’s time.Get concrete ideas for raising prices, enforcing minimums, and dealing with legacy plans.Walk away with guardrails so no client exceeds a healthy percentage of your MRR again.Get practical tips for resetting SLAs, pricing, and standard stacks without apologizing.Understand how last-mile style work, legacy servers, and freebies quietly destroy profit.=== NewsFortinet FortiGate Owners: New SSO Bypass Being Exploited Even on Patched Deviceshttps://thehackernews.com/2026/01/fortinet-patches-cve-2026-24858-after.htmlNotepad++ Supply Chain Attack Attributed to Chinese APT — Backdoor Delivered for Six Monthshttps://www.helpnetsecurity.com/2026/02/03/notepad-supply-chain-attack-iocs-targets/OpenClaw AI Agent Platform Exposes Thousands of Instances to Unauthenticated Controlhttps://www.pointguardai.com/ai-security-incidents/openclaw-moltbot-agent-control-plane-exposureMicrosoft Defender Adds Threat Protection for AI Agents Built with Foundryhttps://learn.microsoft.com/en-us/azure/defender-for-cloud/release-notesFlorida Man Arrested at Disney-Area Resorthttps://linkly.link/2ZjYg=== Mentioned in the ShowIT Expo: https://www.itexpo.comMSP Expo: https://www.mspexpo.comTech Super Show: https://www.tmcnet.com/techsupershow/MSP Association of America: https://mspaa.orgRight of Boom (Right of Boom conference): https://rightofboom.comMicrosoft Defender for Cloud / AI services: https://azure.microsoft.com/services/defender-for-cloudSherweb: https://www.sherweb.comZero Trust World: https://zerotrustworld.comChannelPro Defend: https://www.channelprodefend.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

If you’ve ever wondered whether Zero Trust is just layered marketing or a must-have for your MSP, this episode gives you a grounded, real-world answer. Marv and Raffi translate frameworks like NIST 800‑207 into operations decisions you can actually implement with your current stack.Why Listen:Hear a real attack story where VPN, RMM, ThreatLocker, and EDR all played a role.Learn why “never trust, always verify” applies to vendors, tools, and RMMs—not just end users.Understand the interplay between MDM, PAM, EDR, conditional access, and Zero Trust.Get a practical stepladder approach: identity, device, and data as your starting pillars.Discover why security is a process, not a tool—and how to charge more for the extra work.Resources and MentionsTriada Networks: https://triadanet.comNIST Special Publication 800‑207 (Zero Trust Architecture): https://csrc.nist.gov/publications/detail/sp/800-207/finalDuo (MFA): https://duo.comMicrosoft Intune: https://www.microsoft.com/microsoft-365/business/microsoft-intuneMicrosoft 365 / Azure AD / Entra ID: https://www.microsoft.com/microsoft-365Okta: https://www.okta.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

This episode centers on how connection and community shape both workplace culture and personal wellbeing. Lori Saitz shares how she helps companies use internal podcasts to improve communication and build culture, while also telling her story of moving from digital nomad life to creating a grounded, community-focused life in Charlotte. Gratitude, intentional relationships, and honest storytelling run through the whole conversation, from leadership communication to personal health.Top TakeawaysInternal podcasts act as a modern replacement for company newsletters and sporadic town halls, giving leaders a direct, human way to communicate with employees.Lori’s “core four” focus—culture, communication, connection, and community—guides short, weekly 15‑minute internal episodes that employees can easily consume.These internal shows are especially powerful for midsize companies and distributed teams (remote workers, people in trucks, manufacturing staff) who can’t always attend live meetings.Gratitude and grounding practices can be woven into workplace content, helping people reset before or after stressful meetings and stay more centered.Lori’s own shift from nomading to settling in Charlotte highlights the importance of intentionally building community and creating a “nest” for emotional health.Relationships change as people grow; part of staying healthy and authentic is accepting when certain friendships are no longer aligned.Social connection and a sense of purpose are major contributors to longevity and wellbeing, often outweighing purely nutritional or medical factors.=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

View the livestream here: https://www.youtube.com/live/4wEUtHAnWyI?si=xoTByC859c2N44NlWhat We CoverWhen clients ask ChatGPT instead of calling youThe junior user who wanted to bypass TruGrid with IP whitelisting on a Comcast residential line.Remote users, OneDrive chaos, and SharePoint securityMigrating data from a former IT person’s personal OneDrive into SharePoint with proper permissions.Requirements like “only this junior can access files from one company laptop” and how that changes your design.Shared RDP workstation and licensing headachesNetAlly AllyWare 2.9: Easy Wired & Easy Wi‑FiWhat’s new in AllyWare 2.9 (build 2.9.0.85) and why you need AllyCare for updates.Easy Wired and Easy Wi‑Fi views on EtherScope and LinkRunner for one‑tap tests.Wi‑Fi 7‑related enhancements, MLO (multi‑link optimization), and faster AirMapper surveys.Community, outages, and upcoming eventsTop 10 things IT pros did during the recent M365 outage, including “on‑prem doesn’t look so bad after all.”Conference season preview: Right of Boom (Vegas), IT Expo / MSP Expo / TechSuperShow, ChannelPro Defend and Zero Trust World.Listener email on zero trust platforms, ThreatLocker vs. Microsoft 365 stack considerations.=== Links from the ShowNetAlly 2.9 Update: https://linkly.link/2ZMbnEtherScope: https://amzn.to/4kgiZULIT Expo: https://www.itexpo.comMSP Expo: https://www.mspexpo.comChannelPro Defend: https://events.channelpronetwork.comZero Trust World (ThreatLocker event): https://zerotrustworld.threatlocker.comRight of Boom: https://rightofboom.comFlorida Man - Grady Judd Morning briefing: https://linkly.link/2ZMbg=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.