The Vince Perri Podcast

What Insurance Companies Don’t Want You to Know - Doug Quinn & Steven Bush - Claims Game Podcast 056 Are you an insurance restoration professional, public adjuster, contractor, or attorney who wants to stay informed on the latest industry insights? Then this episode is a must-watch! This episode of the Claims Game Podcast is brought to you by Black Diamond Housing Services, The Farber Law Firm, Iink, and Noble Tax Strategies.​ In this eye-opening podcast, Doug Quinn, director of the American Policy Holder Association, and Steven Bush, from the Bush Law Group, reveal the truth about insurance fraud on the insurance side. They share real-life examples of how insurance adjusters cut estimates, reduce, or even deny claims that should be paid in full. By listening to this podcast, you'll learn how to spot fraudulent claims, protect your clients, and take action against insurance fraud. Some of the benefits you'll gain from listening this podcast include: 👉 Discovering how insurance companies commit fraud and the tactics they use to reduce or deny claims. 👉 Learning how to spot red flags that indicate a fraudulent claim. 👉 Gaining valuable insights on how to protect your clients from insurance fraud. 👉 Understanding the legal and ethical obligations of insurance adjusters, contractors, and public adjusters. 👉 Discovering how to take action against insurance fraud and advocate for your clients. Don't miss out on this unique opportunity to learn from two top experts in the insurance restoration industry. Listen to this podcast now and stay informed on the latest industry trends and practices. =========================== Let’s connect: Doug Quinn ► Website: https://apassociation.org/ ► LinkedIn: https://www.linkedin.com/in/douglas-quinn-62732a1a3/ ► Facebook: https://www.facebook.com/doug.quinn ► Email: [email protected] Steven Bush ► Website: https://insuranceclaimhq.com/bush-law-group/ ► LinkedIn: https://www.linkedin.com/in/steven-bush-780713103/ ► Facebook: https://www.facebook.com/BushLawGroup1/ ► Email: [email protected] =========================== 👉 Shoutout to our partners 👈 ► Black Diamond Housing Services - https://bit.ly/BlackDiamondHousingServices ► Noble Tax Strategies & Wealth Planning - https://bit.ly/NobleTaxStrategies ► The Farber Law Firm - https://bit.ly/thefarberlawfirm ► iink - https://bit.ly/iinkPayments =========================== Make sure you check out our new Public Adjuster Handbook 📙 Public Adjuster Handbook - https://bit.ly/PublicAdjusterHandbook =========================== 🔴 Elite Resolutions - Responsible Public Adjusters https://eliteresolutions.com/about-us/ =========================== 🎯 Do NOT forget to check our website! 👉 https://www.commercialclaimsadvocate.com/ 👈 =========================== 🔊 Spotify: https://spoti.fi/38621Yz 🔊 Google Podcasts: https://bit.ly/GooglePodcastCCS 🔊 Apple Podcasts: https://apple.co/3sbjPIs =========================== Here are all of the tools, gear, and software I use to run my public adjuster business and this training channel. https://bit.ly/StudioEquipmentCCA =========================== Free Insurance Claims eBook: https://bit.ly/FreeEbookCommercialClaimsAdvocate =========================== SOCIAL MEDIA: Facebook: https://bit.ly/CommercialClaimsAdvocateFB Linkedin: https://bit.ly/CommercialClaimsAdvocateLI Instagram: https://bit.ly/CommercialClaimsAdvocateIG

Hey, there public adjusters! Welcome to our episode, where you will learn how to handle freeze insurance claims successfully. This week's episode of the Commercial Claims Show is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.​ With winter weather patterns becoming more unpredictable, knowing how to handle freeze and water claims makes a significant difference in your success. Especially if you are a licensed public adjuster in Texas where ice storms and freezes happen almost every winter. In this episode, we will cover everything you need to know about freeze insurance claims, including: 👉 What freeze insurance claims are and how they differ from other claims. (Hint: it’s essentially a water damage claim) 👉 Tips and tricks for helping your clients maximize their freeze insurance claim payouts. 👉 Pro industry tips from Vince on handling freeze insurance claims like an expert. 👉 How to get ahead of the competition by expanding your knowledge and skill set in this growing area. So, grab a cup of coffee, sit back, and join us for this informative episode on freeze insurance claims for public adjusters. 0:00 Introduction 03:53 What is a freeze claim and how do we classify it 04:33 What is Open payroll policy 04:43 How to mitigate water damage as a public adjuster 06:25 Why do you need a Public adjuster immediately after a loss 07:08 Difference between calling a Public Adjuster and an expert 09:48 What do you do when water damage occurs

The date of loss is a critical piece of information that public adjusters rely on to help their clients receive fair compensation for their losses. This week's episode of the Commercial Claims Show is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.​ A date of loss establishes the timeline of events and helps you prove the damage was sudden and accidental. In this episode, we explore; 👉 Why the date of loss matters, 👉 How it affects the insurance claims process, 👉 The steps public adjusters should take to ensure their clients receive the compensation they deserve. Most homeowners or untrained public adjusters aren’t prepared during the first conversation with the insurance agent, and they might say something that hurts the claim. For example, it is perfectly acceptable to put the date of discovery as the date of the loss if your client hadn’t noticed a pinhole leak before the damage became significant. You only have to argue the client couldn't have noticed the damage sooner! But if you say the damage has been there for a while, you are severely cutting your chances. If that sounds like something you did recently, I suggest you watch our video, other training videos, and e-books and learn how to use the date of loss! 0:00 Introduction 02:53 What is the date of loss? 03:08 What is the most important thing about an Insurance claim? 04:24 Some mistakes to avoid when filing a claim 05:31 How do you determine when damage occurred 07:00 How to file a claim for Interior damage 07:49 What is the date of discovery in filing a claim 08:15 What is the difference between storm and exterior damage? 10:39 Why you should abide by post-loss information. #publicadjuster #insuranceclaim #dateofloss =========================== 👉 Shoutout to our partners 👈 ► Black Diamond Housing Services - https://housing.blackdiamondservices.com/ ► Noble Tax Strategies & Wealth Planning - https://noblewealthplanning.com/ ► The Farber Law Firm - https://thefarberlawfirm.com/

Hard sales, soft selling, door knocking, cold calling, etc., are valuable selling tactics for public adjusters. However, today, you will learn about one I can almost guarantee you haven’t yet thought of or heard of! This week's podcast episode is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.​ Today I am here with Matt Danskin, the owner of Restoration Referral System, and the creator of a unique selling tactic for contractors and public adjusters. Matt Danskin has a sales training program in which he teaches: 👉 How contractors and public adjusters can receive referrals from insurance agents. 👉 How to network and sell your services better. 👉 And how to find carriers worth all that hassle. I know I am not alone when I say insurance agents are among the last people I would expect referrals from. But, Matt’s system has worked for him and is working for many contractors he trained. There might be many public adjusters like you and me who can learn from Matt and his selling techniques. This guy installed his first roof when he was 14, went on to study business administration, and worked in various sales positions. If nothing else, he knows his way around construction and sales. So let’s see where he can help public adjusters improve their selling game! #publicadjuster #insuranceclaim #referrals =========================== Let’s connect: ► Website: https://www.restorationreferralsystem.com/ ► LinkedIn: https://www.linkedin.com/in/mattdanskin/ ► Facebook: https://www.facebook.com/matthew.danskin ► Email: [email protected]

Are you one of those public adjusters who want to reach tens of millions of dollars in revenue? Have you ever asked yourself why? Do you really need that amount? This week's Claims Game podcast episode is brought to you by Black Diamond Housing Services, The Farber Law Firm, and Noble Tax Strategies.​ We are back with a new podcast episode, and this week’s guest is Jim Johnson, the owner and head coach of Contractor Coach Pro. Jim has seen it all, he ran an incredibly successful contracting company, was a sales director at AccuLynx, a software company helping contractors grow, and now he has a coaching business. Jim is coaching contractors, and I coach public adjusters through Commercial Claims Advocate, so we agree on many deep points in this podcast episode. Primarily, most people don’t understand themselves. And the first step to do so, and what Jim asks his clients, is to ask yourself three questions; 👉 Who do you intend to be? Or why are you here? What is your purpose? 👉 How does your life need to look like so you can become what you intend to be? 👉 How does your business need to look so you can become what you intend to be? Interestingly, if you can honestly answer these questions for yourself, you could change your life from the bottom up and find new inspiration for moving forward. Join me in this episode and learn more about coaching and how it can help you grow as a person and public adjuster. Let’s connect: Check Jim's work. Valuable stuff guys: ► Website: https://contractorcoachpro.com/ ► LinkedIn: https://www.linkedin.com/in/jim-johnson-9a9aa722/ ► Instagram: https://www.instagram.com/contractorcoachpro/ ► Facebook: https://www.facebook.com/HeadCoachCCP/ ► Email: [email protected]

In this episode, we are going to talk about How to Properly Put Together and Present a Roof Claim (TOP 5) The roof is among the most valuable assets on every house. It costs a lot to put up, mainly because it plays a significant role in our safety and security while giving us a solid defense against the various weather effects. When bad weather happens, it may cause unforeseeable damage to the roof. Filing a roof claim may be the only chance of taking care of the necessary repairs. Therefore, I can't wait to drop this dime of knowledge of these top five things you need to do in order to put together a roof claim properly and get your roof claim paid. With these tips, you are sure not to go wrong when filing a roof claim. Published in #Youtube on August 3rd, 2022

The claims game podcast is back after a few weeks off! Today, we have Kevin Dandridge, the owner of One Life Safety, talking about safety requirements during repairs and how they concern public adjusters. Kevin has a simple objective. He is here to ensure everyone’s safety. So all contractors can go home with all of their fingers and toes. Mainly, he; 👉 Is a safety consultant with extensive experience. 👉 Mentions how public adjusters could be held accountable for construction accidents because they didn’t include safety procedures in the claim. 👉 Works with contractors, public adjusters, law firms, and even insurance companies. Safety doesn’t stop with the construction company. It concerns the homeowner or property owner. Construction injuries can cause unexpected costs, litigation, and cost of business revenue. The consequences are unpredictable, not to mention dangerous, all because proper safety protocols were not in place. In fact, Kevin mentions that if contractors want to take their business from residential to commercial, they will need proper safety manuals. It might be beneficial for public adjusters to understand safety protocols as well if they want to upgrade their business too! Check Kevin's work. Valuable stuff guys: ► Website: https://www.1lifesafety.com/ ► LinkedIn: https://www.linkedin.com/company/1-life-safety/ ► Instagram: https://www.instagram.com/1lifesafety/ ► Facebook: https://www.facebook.com/kevin.c.dandridge ► Email: [email protected]

In this episode, we have an On-site claim study. A major surge caused by hurricane Ian destroyed a few restaurants and some residential apartments on Sanibel island. Our job is to help the policyholders settle for the policy limit. Property owners will have to remove what is left and build from scratch! So, it makes sense they will receive the policy limit, right? Right?! At the moment of making the video, we still experienced issues with the insurance company; 👉 They paid the maximum amount for flood damage, but not a penny for wind damage yet. 👉 They are waiting on us for the estimate, and I don’t understand why. 👉 And they supposedly sent their engineer, but I haven’t seen a report yet. We are also over the 90-day limit in Florida, so they should have already paid for wind damage. And that is exactly where the problem lies. Public adjusters, take note! No one can argue this isn't a total loss, but we still have to prove the damage not covered by the flood limit happened because of wind. Flood damage has a much smaller limit. So it is the public adjuster’s responsibility to prove and argue for the property owner's benefit. Without the paid policy limit, these people will have a grueling time getting their restaurant business back on track! Published in #Youtube on Jan 20, 2023

What’s up, public adjusters!? What is stopping you from creating content on social media? Do you realize you should be omnipresent to grow your business today? In this week’s podcast episode, I am here with Patrick Carr, the owner of the Blue Collar Media Group and the host of the Patrick Carr show. Patrick is a true grinder. He built his business from the ground up back when all he had was a broken car and a smartphone. He also likes to make himself uncomfortable with challenges that bring him a new point of view. Patrick is here with me today to teach you that: 👉 You can create content with nothing more than a smartphone. 👉 Your potential clients spend time where they are comfortable, so if you want to reach them, you should create content for all platforms. 👉 The special session coming up next week might change the course of the industry. The last point here is quite significant, so join me and Patrick Carr, as we discuss where the restoration industry is heading and what you can do to keep your business afloat! Check Patrick's work. Valuable stuff guys: https://patrickcarr.com/ https://www.instagram.com/patrick_r_carr/ https://www.linkedin.com/in/patrickrcarr923/ https://www.facebook.com/profile.php?id=100068755595012

In this episode, we are going to talk about my Top 5 Thoughts on How the New Senate Bill Concerns Public Adjusters . The new Senate Bill is live and kicking with major changes to the industry. I understand you are worried. I understand many of you will want to leave the restoration industry and do something else. However, it is crucial public adjusters understand what is going on and how it affects us before making big decisions. There are two major changes with a significant impact on the restoration industry. 👉 First, attorney fees and costs are out of the game. So, if you send a claim to litigation, the homeowner covers attorney fees and costs from the settled amount. 👉 Second, the AOB is out the window. AOB allowed us to not worry about covering mitigation costs from contractors. Now that is the homeowner's responsibility as well. All in all, the new senate bill makes it significantly harder for homeowners. And that is exactly why we should continue our struggle and double our efforts in the fight for the homeowner! Without the attorneys, who will they turn to file the claim? To public adjusters, of course! Published in #Youtube on Jan 11, 2023

In this episode, we are going to talk about the days and limits that the insurance company has to respond to and do different things. Most of the policyholders do not know about this, and probably some adjusters also. But you must know all of these limits because you make sure that insurance companies are aware that they stick to these deadlines. These are statutes! These are laws that have been written to keep insurance companies under control, so they don't forget about your claim, underpay your claim, or do anything that they are not supposed to do! Therefore, I think as a public adjuster one of the more important things is to hold the insurance companies accountable to these limits! The fact that we have these limits, we need to take advantage of them! We can notify the state, we can file Civil Remedy Notice, etc. Disclaimer: These limits are strictly related to Florida. Most states got their own limits, Texas got its own limits, and California does too. But not all of them. Make sure you pay attention to your state. Published in #YouTube Mar 17, 2021

How to Approach Marketing as a Public Adjuster With Liz Calzadilla - Claims Game Podcast 051 What’s up, public adjusters! Liz Calzadilla started in the roofing industry in 2015, leading her to consult the restoration industry in 2019. Fast forward a few years, and here she is, running a 50-people marketing and design business aimed at the restoration industry. In this week’s podcast episode, Liz shares the importance of personal branding for public adjusters. Investing in your personal brand and connecting it with your business means you get a chance to: 👉 Connect with your audience on a personal level. 👉 Educate homeowners on the importance of your services. 👉 Lift the public image of the whole industry! You already know the time is now to unify our message and ethically help homeowners. The less reason we give to the insurance companies to bash us, the more we can count on the livelihood of our profession. Marketing is crucial in how you present yourself and your business to policyholders. So don't think a personal brand is something for the successful few, and invest in it from the start to reap the benefits later. Not sure how to do that? Join me in my conversation with Liz and learn the vital tips and tricks to get you started! Let’s connect: ► Website: https://business411.com/ ► Instagram:https://www.instagram.com/liz4biz/?hl=en ► TikTok: https://www.tiktok.com/@liz4biz ► Email: [email protected]

Have you ever had this happen to you? That a client wants to terminate your contract and find another public adjuster or give up on the claim altogether? Don’t worry, it happens to the best of us, especially in the early days of our careers. But the trick is to do everything possible to prevent your client from leaving. Here’s something to have in mind for your next claim. 👉 Include your client in the communication between you and the insurance company. 👉 Your client has every right to cancel the contract during the rescission period. Terminating a contract after rescission becomes tricky. 👉 Clients are your referrals, so you want to enter and exit the claim with their best interests in your heart. If they want to terminate your contract because your efforts were ineffective, let them and give them a release. However, clients often think you haven’t been doing anything, even if you did everything you could to help their case. If that's the case, show them. Show them the emails and the effort you put in to make their claim successful. There it is, guys. Keep the policyholder in your hearts, and you will get far as a public adjuster! Published on #YouTube on Oct 5, 2022

Richie Kidwell, the owner of Air Quality Assessors and the president of the Restoration Association of Florida, is here to talk about the state of the insurance industry. Richie formed the Restoration Association of Florida in 2014 when he experienced the insurance companies coming after public adjusters and contractors in legislation for the first time. Insurance companies have much bigger budgets than any of us and have the ability to influence homeowners through big media channels. Just look at what is happening right now. Because of a few bad apples, they are calling all public adjusters locusts. Luckily, there are a few things you can do to prevent the insurance companies from going too far: 👉 Be professional and ethical. Don’t give the insurance companies more reason to portray us badly in the media! 👉 Document their misconduct. A time will come when our collected documentation could make a difference. 👉 Join forces with other public adjusters! The fact people forget is that when insurance companies lobby for legislative changes that damage the restoration industry, they hurt the homeowners too. Richie Kidwell explains the state of the insurance industry in depth. From this episode, you can learn how to approach the claim process now, and what to expect in the future! Let’s connect: ► Facebook: https://www.facebook.com/richie.kidwell ► Facebook: https://www.facebook.com/RestorationAssociationofFlorida ► LinkedIn: https://www.linkedin.com/in/richie-kidwell/ ► Email: [email protected]

Look, I want to make it educational. Because of the feud that I recently noticed over the last week or so between a roofing contractor and a public adjuster on social media I wanted to make this educational video and to inform you exactly how we can actually co-exist. You will see how we could benefit not just our businesses but obviously the policyholder as well. I'm going to go through the roles of the public adjuster the roles of the contractor and the benefits that each has if we are actually on the same claim at the same time. If you watch the whole episode you will find out: 👉 PA Claim Responsibilities 👉 Contractor Claim Responsibilities 👉 The benefits to the Contractor when the PA is involved 👉 The benefits to PA when the Contractor is involved 👉 How should we coexist and dominate There's no reason why a public adjuster and a roofing contractor should be battling. There are a lot of benefits to the two working together. Published on YouTube on Jan 19, 2022

You're just starting out and there are no referrals coming in. There are no hurricanes, no hail storms, and no tornadoes. What are you going to do? Well, there is a way to do it and it's not as complicated as you think but it takes a lot of work. The simple answer is NETWORKING! In this video I will share with you: 👉Some referral organizations you definitely need to join 👉What's the most important thing after you finally join a networking organization You have to keep busy even when you have nothing to do. Figuring out how to generate leads can be a tough task, but it doesn’t have to be if you create your luck and follow proven best practices. Let me know your thoughts in the comment section!

Each property insurance company has tactics they use against claimants - “MRP” is one. Through this program, insurance companies can make and control repairs instead of paying for a claim if the policy allows for it. Insurance companies claim using their own preferred vendors helps keep costs down, resulting in lower premiums. What if we don’t want the insurance company to control the repairs? Managed repair programs are optional and you can protect your client by knowing its rights. This is something you have to prepare your client for. Fighting for policyholder rights is much more than a concept. It’s the goal. Published on #YouTube: Jul 27, 2022

Everybody always thinks we don't do anything, we just file a claim and hope for the best. I'm going to tell you exactly what goes on behind the scenes and everything that goes into being a public adjuster and running a claim so that you can learn about what we do and what you're supposed to be doing. Also, you will learn how to explain to your potential client exactly the benefits that they will get by hiring a public adjuster. There are so many things that go on behind the scenes of an insurance claim that we need to make sure we gather and present to the insurance company correctly. If not, we drop the ball insurance claim gets denied and nobody gets paid. If they don't get paid, we don't get paid. And that's not a good thing. Find out what other responsibilities of a successful public adjuster are. Published on #YouTube on Feb 23, 2022

Processing an insurance claim is a significant concern. Did you know that the insurance company actually has a limited number of days to investigate and ultimately pay your claim? But every state has its own laws and regulations. There is no federal rule that gives companies a set amount of time because insurance companies are regulated at the state level. I think some of those laws are changing pretty soon but either way, look it up in your state and find out what the limit is. Make sure that they're aware that you are aware that there is a time limit. Published on YouTube on May 25, 2022

It doesn’t matter if you are a public adjuster, roofer, mitigation contractor, attorney, or another of the many professions in the insurance claims game, you need a specific mindset to succeed. In today’s podcast episode, you will learn about the mindset of a successful grinder. Dashaun Bryant will change how you view public adjusting and teach you the mindset of a successful public adjuster through the approach Dashaun uses to train door-to-door roofers. Here’s what you will learn from today’s video: 👉 Most people can't succeed because they see public adjusting as a job. 👉 Your position in the insurance claims industry is not a job, it’s a sport, and you are the athlete! 👉 Door-to-door sales are something you can and should practice! Dashaun is an excellent sales coach and a trainer in the door-to-door roofing industry. He teaches roofers, other contractors, and even public adjusters the secrets behind closing sales and leaving a positive impression on the client. If you don’t think sales are vital to public adjusting, think again. Whether you work for a company or are trying to build a business, you need to know how to sell. Check out this episode and be open to learning how to approach the insurance claims industry with a mindset ready to grow and conquer. That is the only way to succeed as a public adjuster! =========================== Let’s connect: ► YouTube channel: https://www.youtube.com/channel/UC9QoYbXnbs12PFen9-pe7Jw?view_as=subscriber ► Instagram: www.instagram.com/roofhustlers/ ► LinkedIn: linkedin.com/in/dashaun-bryant-6368348a ► Email: [email protected]

Have you ever tried to take a different route? Have you ever thought about the things that you should avoid when filing an insurance claim? Things that will help you to have a successful outcome. I will show you the TOP 10 things that you should NOT do when filing an insurance claim. ​ Wait until you hear the #1 thing on our list! Published on YouTube on Apr 27, 2022

How are you paid? Who gets the check? Do you need to replace items immediately? After a disaster, you want to get back to normal as soon as possible. You may get multiple checks from your insurer as you make temporary repairs, permanent repairs, and replace damaged belongings. In most instances, an adjuster will inspect the damage to your home and offer you a certain sum of money for repairs, based on the terms and limits of your homeowner policy. The first check you get from your insurance company is often an advance against the total settlement amount, not the final payment. When both the structure of your home and your personal belongings are damaged, you generally receive two separate checks, one for each category of damage. If you're offered an on-the-spot settlement, you can accept the check right away. Later, if you find other damage, you can reopen the claim and file for an additional amount. Most policies require claims to be filed within one year from the date of the disaster. Watch the whole episode and find out all the most important steps about the insurance claims payment process. Published on YouTube Dec 29, 2021

Do you feel entrepreneurial vibes in your bones? Are you trying to take your public adjusting firm to the next level, but you are not sure how? In today’s podcast episode, Ben Hodson, the CEO of JobNimbus, shares his journey with JobNimbus, and plans for the future. In fact, Ben and I are so enthusiastic about entrepreneurship that we can’t help but share all we know about growth, culture, hiring, and more. So, you will learn a lot more about entrepreneurship in general than about his business journey with JobNimbus from this episode. I mean, Ben had nine companies before JobNimbus, went almost bankrupt with one of them, but sold another for more than a billion dollars. He understands what it means to grind and the skills you need to succeed. If you want to learn about: 👉 What it truly means to be an entrepreneur. 👉 When you should ask for funding (and no, it’s not when you are struggling) 👉 What does culture mean, and how to help your employees enjoy their work environment Then you should listen to Ben. Because the advice he shares in this podcast episode is worth not one but a couple of books. =========================== Let’s connect: ► Web: jobnimbus.com (Company) ► Web: benlanehodson.com (Blog) ► LinkedIn: linkedin.com/in/benlanehodson

Public adjusters all over the United States are wondering where their industry is going and how to approach the new policies and fight the insurance companies. In our new podcast episode, we invited Chip Merlin, the man responsible for starting the Florida Public Adjusters Association, to talk about the insurance industry's future. Chip is an author, founder, and president of the Merlin Law Group. With over 40 years of experience dealing with insurance companies as an advocate for the policyholder, he has much to say. As a public adjuster, you should watch the podcast to learn more about the insurance companies' goals and policy changes. You will also learn how you should change your approach to fight the ever-changing policies that now include managed repairs and underpaid contractors completing shoddy work for the policyholders. Listen to Chip Merlin give an excellent overview of the current issues with the insurance companies and learn how you can continue fighting for the public! =========================== Let’s connect: ► Web: merlinlawgroup.com/ (Company) ► Web: propertyinsurancecoveragelaw.com/ (Blog) ► LinkedIn: https://www.linkedin.com/in/chip-merlin/ ► Facebook: https://www.facebook.com/ChipMerlin ► YouTube: youtube.com/user/MerlinLawGroup ► Email: [email protected]

You've got your insurance claim open and it's getting nowhere. Not moving. The insurance company is stalling and it's taking forever. ⏱ You're just trying to get it settled so you can get your client’s home back together. Published on YouTube May 18, 2022 The fact of the matter is the insurance company will always try to say that it's the public adjuster's fault why the claim continues to get delayed. There is a way of getting their attention and making sure you get your claim paid. I have noticed that the insurance company reacts differently when a licensed public adjuster is contacting them because we know all of the consequences that can occur if they don't respond. Listen this episode and educate yourself on what you can do when the insurance company continues to stall.

Our CCA Coach takes over control. In today's Expert Lesson episode, our CCA Coach Jeromy Leavelle will explain to you how important it is to control your narrative during the claim process and what are its benefits. Through three basic steps, Jeromy will explain to you the things you must learn and do in order to put yourself in a position of power. He will also explain to you why it is always necessary to keep in mind exactly what your role is in the claims process. I hope you have your notebooks ready because this skill is useful and powerful. =========================== Let’s connect: ► Web: https://www.remedyclaims.com/ ► LinkedIn: https://www.linkedin.com/in/jeromy-leavelle-7a690547/ ► Facebook: https://www.facebook.com/jleavelle2 ► Email: [email protected]

The plumbing industry is something that I feel like I’ve been part of for so long. Before this avalanche of roof claims, almost 90% of my claims were water damage/plumbing claims. So it’s pretty cool to have an expert plumber on the show. Alex Diaz of Total Leak Detection is 3rd generation of family plumbing knowledge and over time became one of the best experts when it comes to leaking detection and service and repair. We'll cover topics such as: ✔️ Drain lines ✔️ Supply lines ✔️ Water lines and pipe bursts ✔️ Non-invasive leak detection Non-invasive leak detection involves the use of advanced techniques inside and outside the house that avoid expensive tear-down of walls, floors, and landscaping. A plumbing leak, even a minor one, can end up becoming a long-term headache. The sooner they are corrected, the less chance there is of it causing serious damage.

we are talking about processes. Every public adjuster should have its own. No matter if your processes are organized in Excel or some fancy software, the most important is to have them. I will explain to you also our different SOPs - Standard Operating Procedures, which help us tremendously to stay on track, to get those claims paid! Published on YouTube Jan 13, 2021

How would you feel if you knew precisely what to say and how to say it that gets results every time? Each day, in every aspect of our lives, we’re confronted with situations where we need to persuade. Mastering this skill can be hard, but here is Steve Patrick to teach you how to make the most of your power. He is widely recognized throughout the industry as a coach to contractors, PAs, and plaintiff attorneys across the nation. Steve has been serving the construction and insurance industries performing appraisal dispute resolution, including umpiring for 18 years. Steve Patrick is a strategic advisor, consultant, contractor/PA coach, and the author of the contractor-acclaimed book ‘Win the Claim Game by Leveling the Playing Field.’ Enjoy this podcast and unlock your most convincing self. =========================== Let's connect: ► Website: https://leveltheplayingfield.us/ ► LinkedIn: https://www.linkedin.com/in/steve-patrick-8a515b2/

Where is it that all this money comes from? 💰 How in the world do you see some public adjusters just balling like crazy with fancy cars and on yachts and all that stuff? If you were wondering how we public adjusters actually make money, I'm going to tell you exactly how. Listen carefully to what I have to say in this episode and you will find out: 👉 How public adjusters are able to make a large amount of money 👉 How soon you can do it 👉 How much money you could actually make as a public adjuster It takes a lot of hard work but ultimately there's a lot of reward in this business. The more work you put in the more you get paid. The sky is the limit. Published on our #Youtube channel on Apr 6, 2022

Finding success as a lady in a male-dominated industry is a challenge, but it is not impossible. With only five years in the roofing industry, our today's guest Jen Silver is a relative newcomer compared to many. But in this short period of time, Jen has already made her mark in the Utah roofing community and with her new business model become a game-changer. In late 2019, Jen formed her own company, Roofing Utah. It has become “The New Standard in Roofing” through its premier warranties and exceptional customer service. Through hard work, innovation, perseverance, and commitment to service, within just a couple of years, she finds herself running one of the top-rated roofing companies in Utah. Jen is taking the industry by storm and shaking up the ways our businesses have traditionally been run. =========================== Let's connect: ► Website: https://www.roofingutah.com/ ► Website: https://jensilver.co/ ► Linkedin: https://www.linkedin.com/in/jensilverru/ ► Facebook: https://www.facebook.com/roofmom ► Instagram: https://www.instagram.com/jensilverru/ ► YouTube Channel: https://www.youtube.com/channel/UC1vYiNBT9QmSOCCVuxDgXPg

When you hit a roadblock on your entrepreneurial journey, it can often feel impossible to push through to the next milestone. Thankfully, there’s a service where business owners can receive the personalized guidance they need to answer their difficult questions and make their organization a success – business coaching. It may come as a surprise to know that even Eric Schmidt (formerly the CEO of Google) has said before that hiring a business coach was the best professional decision he ever made. That is why we invited a great expert in this field and our Dallas Meetup speaker, my personal business coach Eric Wang. Eric can teach you how to develop your strengths and realize your weaknesses, so you can take your business to the next level. Understanding our qualities and talents allows us to feel more confidence, purpose, and intention in our lives. Knowing our strengths helps us focus on where we have room for personal development. Seek out a coach who will help you determine and improve your strengths. =========================== Let's connect: ► Website: https://meison.com/ ► Linkedin: https://www.linkedin.com/in/eric-wang... ► [email protected]

DISCLAIMER: This is what has worked for me in my public adjusting career. This may not work for all public insurance adjusters! Also, sometimes these insurance claim arguments will work in an insurance claim, and sometimes they will not! I would also like to open this up for all insurance adjusters to know what some of your most successful insurance claim estimate arguments are! Published on our #Youtube channel on Nov 20, 2019

Waiting for a deposit of the claim funds and running around to collect checks and signatures is a real nightmare. Why can’t this be easier? All we want is a platform that streamlines the process by eliminating extra steps and getting everyone paid and moving to the next job. Fortunately, something like that exists and in today's episode, we talk to Rayn Holliday Co-founder & CRO at iink™ Payments. We've talked about: 👉 The issues that the payout process creates, 👉 How you can improve your cash flow and 👉 How to get paid up to 60x faster Also, we share our screen so you can see exactly how this process works. Conclusion: Streamline your property claim payment! Also, Have your team work on bringing in new business instead of chasing insurance checks. =========================== Let's connect: ► Website: https://iinkpay.com/ ► Instagram: https://www.instagram.com/iinktech/ ► Facebook: https://www.facebook.com/iinktech ► Linkedin: https://www.linkedin.com/company/iinktech/ ► LinkedIn: https://www.linkedin.com/in/ryan-holliday-b1023b139/ ► Personal Instagram: https://www.instagram.com/itsholliday119/ ► Email: [email protected] ===========================

In this episode of the Commercial Claims Show, I will provide you with some public adjuster training on the best ways to get your contract signed! It's unfortunate, but the potential client will not always sign when approached by a public adjuster. With the proper public adjuster training, however, I feel that this strategy will help your conversion rate tremendously. Published on our #Youtube channel on Oct 16, 2019

It is said that life is 10% what happens to you and 90% how you react to it. Your reaction writes your story. Life in front of us sets a path full of ups and downs, a lot of challenges that we must face and be prepared to react in the right way in order to succeed. We are honored to have Dmitry Lipinskiy, CEO of Directorii and founder of Roofing Insights come visit us. Dmitry is the most influential figure in the roofing industry who offers expert knowledge that can help you grow as a contractor and an individual. In this episode, he talks about the evolution of his career, and he shares the knowledge that will help you ✔️ Grow your business ✔️ Grow your social media presence ✔️ Grow your self-confidence With his successful business stories, Dimitry has been an inspiration to many in our industry for years. ============================ Let's Connect: Dmitry's Website: https://dmitrylipinskiy.com/ Directorii: https://directorii.com/ Roofing Insights: https://roofinginsights.com/ Roofing Insights YouTube Channel: https://www.youtube.com/channel/UCnmk... ============================ Also, make sure you check out our new handbook. While you are reading this, 140+ professionals across the country are already using knowledge and letters from it! 📙 Public Adjuster Handbook - https://bit.ly/PublicAdjusterHandbook

This episode focuses on the typical life of an insurance claim. New insurance claims adjusters get a benefit in this insurance claims adjuster training to help understand the insurance adjuster career and the insurance adjuster tricks. Published on our #Youtube channel on Oct 23, 2019

This insurance adjuster training video takes you through my very own step-by-step process of quickly reading through an entire insurance policy in less than 10 minutes. As public adjusters, we must find out quickly whether or not the loss that has occurred is a covered insurance claim or not. Published on our #Youtube channel on Nov 6, 2019

You might be a pro on the tools and know everything about roofing there is to know – but can you convince someone who’s on the fence to change their mind and pay for your services? If you’re having trouble with objections or you’re having trouble with getting that signature sign on the dotted line, this podcast right here alone is going to help you. That’s why we chose this special guest! His name is synonymous with success in the roofing industry. YouTuber, educator, and influencer, Adam Bensman of The Roof Strategist is with us today. Adam is going to give you some important tips on how to build your business and if you watch the whole episode you will find out: 👉 A lot about his processes 👉 A lot about his sales techniques 👉 How to build your road to success He’s been able to put together something incredible in regards to sales strategy. If you really want to grow your market and hit your sales goals like some of us do, just watch the video! 🌐 Let’s connect: 🔴 Adam Bensman 👉 Website: https://www.theroofstrategist.com 👉 LinkedIn: linkedin.com/in/roofstrategist 👉 Email: [email protected] 👉 Shoutout to our sponsor Black Diamond Housing Services Their team of experts quickly step into action to locate and secure the best possible housing solution for homeowners in need. They provide all of the necessary money that needed as needed to be done for the homeowner to go and move to another place whether there’d be a hotel or another home or whatever it is they bill through their insurance policies lost abuse coverage and they provide financial assistance so that the insured never has to incur any out-of-pocket expenses. Whether you’re a public adjuster contractor or an attorney, if you have a client that has suffered any kind of catastrophic loss whether that be by fire or storm or just any catastrophic loss that requires your client to have to move out and incur and loss of use coverage you need to think about looking at Black Diamond Services. Website: https://www.bdhousingservices.com/

This is the most basic way that I can explain how a public insurance adjuster can walk into an insurance claim and scope the loss to put together the best possible insurance claim estimate. BREAKDOWN OF IMPORTANT STUFF: 03:05 - Xactimate description 04:25 - Simsol description 05:50 - Symbility 09:15 - Most important thing to remember! 10:10 - The best measuring tool 14:00 - Scoping a house from the ground up 23:15 - Scoping from the ceiling/roof down 26:00 - Kitchen cabinets scope Published on our #Youtube channel on Feb 12, 2020

Today, we're talking about the trials and tribulations of a public adjuster, what we've gone through, and other insurance claims industry topics with the great Randolph Love, an expert when it comes to insurance and financial services! Randolph helps home, and business owners with their property insurance claims, as a proactive Florida Public Insurance Adjuster. ​ He assists individuals, and business owners with effective, tax minimizing, wealth strategies that utilize Max Funded Index Universal Life (IUL), as a wealth strategist, and IUL Specialist.​ He also provides training and consulting to corporate, federal, state, and local governing agencies. ​ The more we educate each other, the more successful we are going to be for our clients and the more successful we are for our families. ​ Watch the video until the end and let me know what you think in the comment section. 🌐 Let’s connect: 🔴 Randolph Love III 👉 Website: https://www.randolphloveconsulting.com/ 👉 Shoutout to our sponsor Black Diamond Housing Services 👈 Relocating a displaced family from their home means more than just finding a temporary place to stay. It involves immediate and personalized attention upon the initial notice of property loss to find a suitable and customized temporary home. Their team of experts quickly steps into action to locate and secure the best possible housing solution for homeowners in need. They provide all of the necessary money that needed as needed to be done for the homeowner to go and move to another place whether there'd be a hotel or another home or whatever it is they bill through their insurance policies lost abuse coverage and they provide financial assistance so that the insured never has to incur any out-of-pocket expenses. Whether you're a public adjuster contractor or an attorney, if you have a client that has suffered any kind of catastrophic loss whether that be by fire or storm or just any catastrophic loss that requires your client to have to move out and incur and loss of use coverage you need to think about looking at Black Diamond Services. 👉 Website: https://www.bdhousingservices.com/

If you’ve already decided that you want to become an adjuster, yet you find yourself struggling to decide which road to take, I’m here to – at least try to – help you determine which career path might be the best choice for you personally. Published on our #Youtube channel on Sep 2, 2020

Doing everything required following a property loss can have a significant positive impact on how smoothly the claim process goes. ​ Today, we're talking about duties after a loss and other insurance claims industry topics with the great Cal Spoon, an expert when it comes to duties after a loss and insurance claims education in general! ​ He is a public adjuster licensed in Texas and Louisiana and he's the owner and CEO of Insurance Busters, based in Galveston, Texas. ​ I'm going to share the screen a couple of times and we're going to go through certain things in the policy especially the duties after the loss. ​ You have to listen to Cal Spoon talk about the duties after the loss and how we're trying to get our fee paid on top of what is actually paid for the repairs. ​ Also, Cal Spoon is a famous educator and what we are trying to do together is really level up this industry. ​ The more we educate each other, the more successful we are going to be for our clients and the more successful we are for our families. ​ Watch the video until the end and let me know what you think in the comment section. 🌐 Let’s connect: 🔴 Cal Spoon 👉 Website: insurancebusters.net 👉 Linkedin: https://www.linkedin.com/in/calspoon-... 👉 Facebook: https://www.facebook.com/cal.spoon 👉 Shoutout to our sponsor Black Diamond Housing Services 👈 Relocating a displaced family from their home means more than just finding a temporary place to stay. It involves immediate and personalized attention upon the initial notice of property loss to find a suitable and customized temporary home. Their team of experts quickly step into action to locate and secure the best possible housing solution for homeowners in need. They provide all of the necessary money that needed as needed to be done for the homeowner to go and move to another place whether there'd be a hotel or another home or whatever it is they bill through their insurance policies lost abuse coverage and they provide financial assistance so that the insured never has to incur any out-of-pocket expenses. Whether you're a public adjuster contractor or an attorney, if you have a client that has suffered any kind of catastrophic loss whether that be by fire or storm or just any catastrophic loss that requires your client to have to move out and incur and loss of use coverage you need to think about looking at Black Diamond Services. Website: https://www.bdhousingservices.com/

These are the TOP 9 public adjuster industry things you should do when starting out as in a Public Adjuster job. Some things may vary from state to state, but there are still some MUST DO's when you are starting your public adjusting career. Published on our #Youtube channel on Oct 30, 2019

In this video, I want to relate to all of those who might be experiencing some stress in the wonderful field of public adjusting. Being a public insurance adjuster isn't always an easy ride, and the insurance claim adjusting business can bring along some bumps in the road. BOOKS I RECOMMEND: Pay Up by Chip Merlin Insurance Claim Secrets Revealed by Russell D. Longcore Getting To Yes by Roger Fisher and William Ury Never Split The Difference by Chris Voss Published on our #Youtube channel on May 29, 2020

In today's episode of the Claims Game Podcast, we're talking about additional living expenses and a service that could help you put your client in a place while their home is getting put back together again. Our special guest is Milagros “Millie” Varela from the Black Diamond Housing Services. Millie has a versatile skill set and experience in business administration, customer service, and communications. Relocating a displaced family from their home means more than just finding a temporary place to stay. It involves immediate and personalized attention upon the initial notice of property loss to find a suitable and customized temporary home. Watch the video until the end and let me know what you think in the comment section. 🌐 Let's connect: 🔴 Millie Varela Website: https://www.blackdiamondfunding.com/ Linkedin: https://www.linkedin.com/in/milagros-... Instagram: https://www.instagram.com/millievarela Email: [email protected] 👉 Shoutout to our sponsor Black Diamond Housing Services. Their team of experts quickly step into action to locate and secure the best possible housing solution for homeowners in need. They provide all of the necessary money that needed as needed to be done for the homeowner to go and move to another place whether there'd be a hotel or another home or whatever it is they bill through their insurance policies lost abuse coverage and they provide financial assistance so that the insured never has to incur any out-of-pocket expenses. Whether you're a public adjuster contractor or an attorney, if you have a client that has suffered any kind of catastrophic loss whether that be by fire or storm or just any catastrophic loss that requires your client to have to move out and incur and loss of use coverage you need to think about looking at Black Diamond Services. Website: https://www.bdhousingservices.com/

***Disclaimer: The sound on this one is not so perfect. Vince forgot to turn on the microphone! But the Commercial Claims Advocate team will forgive him this time because he is working hard lately! :) Today we are talking about Mentorship. Especially at the beginning of the Public Adjuster or any career. It helped me tremendously, not only at my PA work but also in my overall business. I could not express enough how important it is important to have a mentor. I was lucky enough to have an amazing one. Even today! It is really nice to have somebody who understands you and who’s looking after you and who will give you top-notch advice. To get all of the information FIRST about our upcoming online consultation course in December - sign up here: https://mailchi.mp/b0cfdf02d9f6/onlin... 0:00 - Intro 4:06 Top 10 reasons why having a mentor is so important! 4:35 Mentor providing information and knowledge 5:54 Gain experience that is not shared in books 7:09 You are more likely to succeed if you have a mentor 8:12 Network opportunities 9:20 Mentor gives you reassurance 10:23 Mentor going to help you stay in business LONGER! 11:12 Mentor will help you develop a stronger “EQ” 12:20 Importance of mentor’s encouragement 13:37 Mentors are sounding boards 14:32 Mentors are trusted advisors 15:48 Main reasons why are we doing all of this 17:00 Let’s connect One more time: MENTORSHIP IS TREMENDOUSLY IMPORTANT! Published on our #Youtube channel on Oct 14, 2020

You've all been wanting it! Here are my tips and the most essential things you need to know if you are going to grow the Commercial Claims side of your public adjusting business. Insurance adjusters everywhere should be trying to sign commercial insurance claims. Good luck out there! Published on our #Youtube channel on Jun 18, 2020

Roofers vs public adjusters OR roofers WITH public adjusters? There are many benefits that come to the joint work of roofers and public adjusters and make it very difficult for the insurance company to fight you on anything. Both sides have their own book of business, referral sources, and ways of getting business and because of that the two of them combined are just dynamite! Our guest today is David Dube, the owner, and CEO of The Lawgical Firm P.A. David Dube is licensed by the State of Florida to adjust and litigate all insurance claims. For many years, he worked as an adjuster and appraiser all throughout the state of Florida. If you watch the whole episode you will find out: - The Advantages of Roofing Contractors and PAs working together - Assignment of Benefits Law - The Importance of Networking In addition to being an amazing lawyer, David is also one of our speakers at the upcoming Commercial Claims Advocate Meetup in Orlando, FL, on January 28th. Also, The Lawgical Firm P.A. will be the general sponsor of our Orlando Meetup for which we owe great gratitude to our today's guest.

🎯 Do NOT forget to check our podcast, webinar, blog, and of course other videos like this on our website! 👉https://www.commercialclaimsadvocate.com👈 Social Media is important more than ever in these uncertain times! Social distancing forced us to go from the old school handshaking and meeting people in person, to virtual space. So, what is a better place to connect with people than Social Media! If you: 👉 want to grow your business online 👉 struggle with creating content all of the time, 👉 want your content looks good, 👉 want to connect with more people 👉 don't know where to start you are in the right place! Let me know below what is the most useful advice . Published on our #Youtube channel on Aug, 05, 2020