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The P.T. Entrepreneur Podcast

The P.T. Entrepreneur Podcast

774 episodes — Page 14 of 16

Ep 268EP268 | How To Expedite Clinical Excellence With Jared Cooper

This week, I got to flip the script and interview my buddy Jared Cooper, who actually just interviewed me on his own show, the Physio Mission Podcast. Jared's a PT entrepreneur running both a brick-and-mortar practice, Moment Physical Therapy in New Jersey, and a digital business, Physio Secrets, teaching clinical skills. We dive into how he balances it all, his journey from martial arts and film to fitness and PT, and his unique engineering inspired approach to teaching through simple frameworks. We talk about the huge gap in soft skills training in PT school, why digital businesses can be tougher to start than physical ones, and why focusing on homeostasis is key to patient success (shoutout to Florence Kendall!). Lots of gold in this one. Find Jared at Physiosecrets.com. 🔑 Key Takeaways: Find clarity by focusing on your core passion (like teaching) and building systems/frameworks around it. Soft skills (communication, emotional intelligence) are arguably more critical than technical skills for patient outcomes and business success; practice them deliberately, even using role play. Digital businesses often have a steeper learning curve than brick and mortar due to the need for marketing expertise and understanding customer acquisition costs. Don't expect passive income overnight. Focus on restoring homeostasis in patients; understand the "why" behind symptoms (survival mechanism) rather than just chasing pain or getting lost in complex techniques. Master the basics. 🧠 Pro Tip: "Master the basics, execute with passion." Whether it's clinical skills or business, simplify complex things, focus on the fundamental elements, and execute them exceptionally well. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Feb 18, 202059 min

Ep 267EP267 | One Hack To Take Better Care Of Yourself

On this episode, I'm diving into something super important but easy to overlook when you love what you do: taking care of yourself. It's easy to get addicted to the progress and the work, especially when you're passionate about building your practice. But that passion can lead straight to burnout if you're not careful. I share my own struggles with hitting a wall, how multitasking crushed my nervous system, and the steps I'm taking now like using objective data like blood tests and a Whoop band to stay healthy for the long haul. Because let's face it, you're no good to your business, your family, or your patients if you run yourself into the ground. This is a marathon, not a sprint. 🔑 Key Takeaways: Loving your work doesn't prevent burnout; your nervous system still gets fatigued even if you enjoy the hours. Objective data (like blood tests, HRV tracking with Whoop) is key to proactively managing your health and recovery. Prioritizing your physical and mental health is crucial for sustaining long term success as an entrepreneur. 🧠 Pro Tip: Start tracking objective health metrics like HRV, sleep, and recovery (a Whoop band is a great tool for this) to make informed decisions about training and workload before you hit a wall. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5 Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Feb 13, 202014 min

Ep 266EP266 | A Different View On Financial Freedom With Jerred Moon

Had one of my business partners, Jerred Moon, join me on the PT Entrepreneur Podcast today. We planned to talk digital content, but took a hard left turn into something just as critical: getting your personal finances dialed in as an entrepreneur. Jerred shared his awesome journey from Air Force fighter pilot to successful online fitness coach (check out Garage Gym Athlete!), including how he crushed $100k in debt fast. We dove deep into why sorting out your insurance (life, auto, home, umbrella) is non negotiable, why investing in YOURSELF and your skills often beats traditional retirement accounts early on, the power of cash flowing assets like real estate versus just accumulation, and why you absolutely need to own your financial future instead of just handing it off. 🔑 Key Takeaways: Get properly insured: Max out coverages on life, auto, home, and add an umbrella policy. It's foundational protection. Invest in your own skills and business first to significantly increase your earning potential before focusing heavily on retirement funds. Focus on building cash flow (like through rental properties) not just accumulating savings for some distant future. Take active ownership of your finances; understand the advice you're getting and don't just passively hand it over. Shift from a scarcity mindset (just saving) to an abundance mindset (creating more income) to truly grow. 🧠 Pro Tip: Your best initial investment? Yourself. Level up your income generating skills before stressing about maxing out retirement funds. That income fuels everything else. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Feb 11, 202051 min

Ep 265EP265 | The Two Ways To Get Rid Of Debt

Today, we're tackling a beast: student debt. It sucks, it's stressful, and it holds too many PTs back. I get it, I've been there. I break down the two main paths to crush that debt: the slow-burn sacrifice method (like Dave Ramsey's snowball) and the faster, more powerful way dramatically increasing your income by betting on yourself. Listen, the fastest way to get rid of your debt isn't just scrimping and saving, it's making more money. Period. We talk numbers and mindset shifts required to accelerate your debt payoff and truly change your financial future. 🔑 Key Takeaways: There are two main paths to debt freedom: The slow sacrifice method (like debt snowball) or the accelerated income method. Increasing your income significantly is the FASTEST way to eliminate debt, saving years and thousands in interest compared to minimum payments. Taking control and creating additional income (side hustle, cash practice) allows you to aggressively attack debt principal. Getting rid of debt requires a mindset shift, facing fear, and taking calculated risks on yourself. Once debt-free, that extra income frees you up to build real wealth and change your family's future. 🧠 Pro Tip: Don't just focus on cutting expenses to pay off debt; focus intensely on increasing your income. Even an extra $3k/month can cut repayment time by over 7 years on a $100k loan. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Feb 6, 202018 min

Ep 264EP264 | Creating Moments With Ashley Matta

I've got my awesome wife Ashley joining me (and Big Head Ted, our dog). We're diving into a book that really hit home for both of us: "The Power of Moments" by the Heath brothers. We chat about how creating specific, memorable positive experiences not just everyday stuff, can make a huge difference for your patients, your staff, and even your family. Think turning a negative situation into a win, the surprising impact of small thoughtful gestures, and why focusing on staff appreciation is just as vital as patient care. 🔑 Key Takeaways: Focus on creating memorable "peak" moments, not just fixing problems or maintaining normalcy. These peaks heavily influence overall perception. Apply the "Power of Moments" concept to your staff, not just patients. A great first day or celebrating milestones builds loyalty. Small, thoughtful, unexpected gestures (like a handwritten note or remembering a detail) can create powerful positive moments. Turning a negative experience (like a long wait or mistake) into a positive, memorable moment is incredibly impactful (like Disney handling ride breakdowns). These principles work just as well in personal life; create special moments for your family and loved ones. 🧠 Pro Tip: Don't underestimate the impact of applying "Power of Moments" to your team. Investing in creating positive, memorable experiences for your staff leads to better retention and a stronger company culture. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Feb 4, 202026 min

Ep 263EP263 | Earn The Right To Go Online

Dropping some truth today about the rush to build digital products. Everyone wants that leveraged online income, but too many people skip the most crucial step: actually working with people face to face first. I'm talking about earning the right to go online. You can't effectively solve problems for the masses digitally if you haven't put in the time understanding those problems and honing your solutions in the real world. Stop chasing the passive income fantasy and focus on building real expertise first. 🔑 Key Takeaways: Mastering in person interaction and problem solving is foundational before creating successful digital products. You need significant face to face time to truly understand your audience's pain points and effective solutions. Don't try to shortcut the process; pattern recognition and skill development come from real world experience. Building trust and getting compliance is much harder online than in person; you need to master the latter first. Beware of the "passive income" myth often sold online; successful digital businesses require significant backend work. 🧠 Pro Tip: Commit to being amazing with people in person FIRST. Learn, refine, understand deeply. THEN, and only then, leverage that expertise online. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 30, 202013 min

Ep 262EP262 | How To Deal With Setbacks In Your Business

We're tackling a big one today: what do you do when the game changes? Specifically, we dive into a question from the Facebook group about hospitals buying up ortho practices and keeping PT referrals internal. It feels sketchy, maybe illegal, but more importantly, how do you deal with it? Instead of getting mad, we break down why this happens and how to reframe it as an opportunity. It's about taking ownership, developing new skills (marketing!), and realizing you can build a business that isn't dependent on those referrals anyway. Plus, we chat about our upcoming meetup during CSM in Denver! 🔑 Key Takeaways: Hospital consolidation and internal referrals are business strategies; you can't directly stop them, so focus on what you CAN control. Reframe this "obstacle" as the "way", an opportunity to master direct marketing and sales, making your business independent of physician referrals. Get crystal clear on your ideal client; they likely aren't the same people passively accepting the hospital referral anyway. Focus on providing a world class, personalized experience that large systems can't easily replicate (your "superpower"). Define your business goals beyond just size or revenue; focus on impact, culture, and lifestyle (be a "Small Giant"). Adopt a growth mindset: View setbacks as chances to learn, adapt, and strengthen your business foundation. 🧠 Pro Tip: When referral sources dry up, don't just get frustrated. Say "Good." Use it as fuel to become exceptional at direct to consumer marketing and sales, skills no one can take away. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 28, 202041 min

Ep 261EP261 | How To Reframe Your Issues With Money

Quick thought for you today inspired by a chat I had with a neighbor. We were looking at a house for sale, and she wondered aloud how anyone could afford such an expensive place. It reminded me of the difference between asking "How could anyone afford that?" versus "What does that person do to afford that?" It's about shifting from a scarcity mindset to one of curiosity and abundance. Instead of judging or feeling limited, get curious about how people achieve success and reframe the question to "How can I make that possible?". It's a simple shift, but it changes everything. 🔑 Key Takeaways: Recognize scarcity mindset thinking ("How can they possibly afford that?"). Shift to a curiosity/abundance mindset ("What do they do? How did they achieve that?"). Instead of judging wealth, seek to learn from successful people's actions and strategies. Reframe the internal question from "How is that possible?" to "How can *I* make that possible?". Your mindset dictates your actions; curiosity opens doors that scarcity shuts. 🧠 Pro Tip: When you see something you desire (financial freedom, nice things, etc.), actively switch your internal question from "How could they?" to "How can I?". This reframes the problem into a challenge you can tackle. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 23, 202010 min

Ep 260EP260 | The State Of Physio In 2020 With Jerry Durham

This episode of the PT Entrepreneur Podcast is a little different as I'm actually the one being interviewed! The great Jerry Durham had me on his show to talk about the state of physical therapy business back in 2020. We dive into the potential within our profession, the critical need for business, sales, and marketing skills, my journey starting Athlete's Potential, and how we now help other PTs build successful practices through PT Biz. Jerry adds some awesome insights too, especially around creating world class patient experiences. We discuss the power of mentorship, accountability, and why entrepreneurship is key to moving PT forward. 🔑 Key Takeaways: The PT profession needs stronger business, sales, and marketing skills to thrive. Focus on creating an exceptional patient experience; it's a key differentiator. View yourself as a consultant for the human body, addressing movement, sleep, nutrition, and stress. Investing in your own business education and mentorship provides massive returns. Entrepreneurship, while challenging, is a powerful vehicle for positive change in PT. Start learning business skills (especially sales) early, even before you own a practice. True freedom comes when your business supports your life, not the other way around. 🧠 Pro Tip: Don't wait until you're overwhelmed to learn business fundamentals. Start educating yourself on sales, marketing, and finance now, regardless of where you are in your career journey. Start earlier! 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 21, 202032 min

Ep 259EP259 | The Secret To Improving Your Influence

Ever feel like you're struggling to connect with potential patients or get them to commit, especially in a cash practice? It's not always about what you say, but how you say it. In this episode, I break down the absolute linchpin to successfully influencing people and growing your practice: Confidence and Conviction. It's about truly believing in your ability to get results and projecting that belief. Think of yourself as the essential guide helping someone climb a tough mountain, their pain, or limitation. When you operate with that level of certainty, people feel it, trust you, and are far more likely to choose you to help them get their life back. Stop underselling your value and start owning your expertise. 🔑 Key Takeaways: Confidence is Key: Your conviction in your ability to help patients is the most significant factor in getting them to commit to care. Be the Guide: Position yourself as the essential expert who can safely guide patients over their "mountain" of pain or physical limitation. Bet on Yourself: Approach conversations with the mindset: "Would I bet my paycheck on getting this person results?" That level of certainty is contagious. Own Your Authority: You are the subject matter expert. Communicate with the clarity and confidence that comes with that role. 🧠 Pro Tip: Think about the real impact you have helping people live better, not just move better. Let that deeper purpose fuel your conviction when talking to potential patients. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 16, 202016 min

Ep 258EP258 | 5 Lessons Learned From My Snowboarding Trip

Just got back from hitting the slopes in Colorado and first time really learning to snowboard, and man, talk about a learning curve! Falling on my ass a lot got me thinking about how similar learning this crazy sport is to starting and growing your own practice. In this episode, I break down five big lessons from my snowboarding adventure that directly apply to your business journey. From the importance of getting help (like a snowboard lesson!) to expecting bumps and bruises, realizing repetition is king, understanding it's mostly mental, and knowing you can always improve. Trust me, whether you're strapping into a board or building your clinic, these principles are universal. 🔑 Key Takeaways: Get a Lesson (Get Help): Don't try to figure it all out alone. Get coaching, mentorship, or guidance from those who've done it before. It shortens the learning curve and reduces the pain. Expect Bumps & Bruises: You're going to fall, make mistakes, and face setbacks in business, just like on the slopes. Learn from them, get back up, and don't let them stop you. Repetition is Key: Deliberate practice on your weaknesses, whether it's toe-edge turns or sales calls, is how you truly improve. Identify the bottleneck and drill it. It's 90% Mental: Confidence and mindset are huge. Cultivate belief in yourself and your ability to succeed, even when facing challenges. You Can Always Improve: Business, like snowboarding, offers endless opportunities for growth and mastery. Embrace being a lifelong learner. 🧠 Pro Tip: Identify the single biggest component piece of your business that's holding you back right now (e.g., front-end sales, marketing consistency). Focus your energy on practicing and improving *that* specific skill through repetition. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 14, 202034 min

Ep 257EP257 | The Things You Must Track In Your Business

We're diving deep into diagnosing the health of your cash practice and figuring out exactly where things might be going wrong so you can fix the right problems. Too often, we see PTs spinning their wheels, trying a million things without knowing if they're working or even addressing the real bottleneck. Is it getting enough leads? Converting those leads into evaluations? Selling packages effectively? We break down how to look at your key metrics (KPIs) to pinpoint the issue, whether you're just starting or trying to scale past that $8k-$10k/month mark. Stop guessing and start treating the actual "diagnosis" of your business! 🔑 Key Takeaways: Diagnose Before Treating: Just like with patients, you need to identify the specific problem in your business (lead gen, conversion, retention) before trying to fix it. Track Key Metrics (KPIs): Know your numbers! How many leads? What's your conversion rate from lead to eval? What percentage buy packages? How many stick around for continuity? It's Not Always More Leads: Sometimes the problem isn't getting enough calls, but converting the calls you do get. Fixing conversion can dramatically change your business without more marketing spend. Sales = Communication of Value: Improving your ability to communicate the value you provide and guide potential patients to a decision is a critical skill. Develop conviction and practice your communication. Frameworks & Repetition Work: Using a script or framework for calls and evaluations builds confidence and consistency. Practice these skills like any clinical technique. 🧠 Pro Tip: Stop flying blind. Take 30 minutes this week to calculate your basic conversion rates: Leads to Evals, Evals to Packages/Plan of Care Commitment. Knowing these numbers is the first step to fixing the real problem. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 9, 202040 min

Ep 256EP256 | Side Hustles and Podcasting With Brandon Erwin

This week, I'm pulling back the curtain with my brother-in-law Brandon, the guy who makes our podcast sound so damn good. He's built a killer side hustle in podcast production, and we're talking about how he did it, the financial freedom it's bringing, and the power of just diving in to learn new skills. Plus, we get into why podcasting is a legit game-changer for building trust and how you can leverage your time by outsourcing. If you're thinking side hustle or podcast, don't miss this. 🔑 Key Takeaways: A side hustle, like Brandon's podcast production, can be a serious game changer for your finances and help you tackle debt. Don't let "not knowing how" stop you; willingness to learn and figure things out (YouTube university, anyone?) is a massive asset. Podcasting is a powerful tool for building trust and authority; consistency is key to seeing real ROI. 🧠 Pro Tip: Focus on what only YOU can do in your business! Delegate the rest. That's how you leverage your time and truly scale. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2-5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 7, 202042 min

Ep 255EP255 | Personal Integrity Is The Key

This episode, I'm diving into something I take dead serious: personal integrity. It's about doing what you say you're going to do, every single time, even when no one's looking. We'll cover why this is a non-negotiable for success in business and life, and how easy it is to lose trust if you drop the ball. 🔑 Key Takeaways: Personal integrity is absolutely foundational for success in business and in life; it's about doing the right thing, consistently. If you break your word, even on small things, it's incredibly tough to earn back that trust with clients, staff, or anyone. Ditch the excuses. If you say you're going to do something, you better do it. That commitment builds your reputation. 🧠 Pro Tip: Make personal integrity your non-negotiable standard. It starts with the small things; if you say you'll do it, do it. That's how you build unshakeable trust and, ultimately, success. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2-5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Jan 2, 202011 min

Ep 254EP254 | Personal Finance 101

With the end of the year, I've been having some real talks about personal finance. So many of us stress about money, but getting clear on your financial picture is a game changer for stability and peace of mind. I'm laying out a framework, a checklist really, that we use to get a solid handle on our money and build a strong foundation. This stuff is crucial. 🔑 Key Takeaways: Your money mindset matters. Treat money as a tool, not a source of fear or obsession, to build the life you want. Invest in YOU first. Before stocks or anything else, putting money into your own skills and ability to earn more offers the highest returns. Tackle debt and build an emergency fund. Having a plan for debt and a cash safety net reduces massive stress and provides security. 🧠 Pro Tip: Your greatest financial leverage comes from investing in your own skills and knowledge. That's the investment no one can take away and will pay you back tenfold over anything else. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2-5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Dec 31, 201939 min

Ep 253EP253 | Motivation Through Gamification

Just got back from a wild trip to Chuck E. Cheese for my son's birthday, and believe it or not, it sparked a big thought about business: gamification. We're diving into how tapping into that natural competitive streak we all have can seriously level up engagement and results, whether it's with your patients, clients, or even your own business goals. It's about making the tough stuff more fun and motivating. 🔑 Key Takeaways: Gamification leverages our natural desire to compete, making it a powerful tool to drive engagement and help people achieve their goals. Simple, visible markers of progress, like different colored name tags in our mastermind, can be incredibly motivating. You can apply gamification principles to almost anything, from patient exercise programs to business development, to encourage sustained effort. 🧠 Pro Tip: Look for ways to introduce a game-like element or a sense of competition to the tasks your clients or team are working on. It doesn't have to be complicated; even small rewards or recognition can make a huge difference in keeping people motivated and on track. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Dec 26, 201910 min

Ep 252EP252 | Vision And Why Your Company Needs It

I'm getting a bit vulnerable and talking about a struggle we've faced with Athlete's Potential: losing our vision. As PTBiz grew, my focus shifted, and the clear direction for our local practice got hazy. It's a tough lesson, but a crucial one about how vital a strong, unwavering vision is for your team, your growth, and keeping that Azimuth pointed right. We're talking about getting back on track and why your conviction is everything. 🔑 Key Takeaways: Losing sight of your business vision can happen easily when your attention is divided, even by other successes. A clear, unwavering vision is the compass for your business; it motivates your team and guides every decision. Conviction is rare and incredibly powerful. When you truly believe in where you're going, others will follow. 🧠 Pro Tip: Constantly revisit and communicate your vision. It's the lifeblood of your business. Make sure your team knows the "why" behind the "what" to keep them engaged and moving forward, especially when things get tough. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan "

Dec 24, 201926 min

Ep 251EP251 | A Lesson From A Stubborn 8 Year Old

Today, we're tackling personal development. Stop wishing problems were easier and start seeing those frustrations as your golden ticket to get better. I'm sharing how a tough spot with my son pushed me to grow as a parent, and guess what? It's making me a better business owner too. It's all about facing what you suck at and leveling up, because if things were easy, everyone would do it. 🔑 Key Takeaways: Challenges are growth fuel: See frustrations not as roadblocks, but as clear signals on where you can improve personally and professionally. Ditch the blame game: Instead of wishing things were easier or blaming others, own your shortcomings and make a plan to actively get better. Growth is holistic: Improving yourself in one area, like communication or patience through parenting, will spill over and boost your skills as a business owner and leader. 🧠 Pro Tip: When you're frustrated or facing a challenge, don't just wish it away. Ask yourself, "What skill can I build here?" and then go build it. That's how you turn struggles into strengths and keep growing. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Dec 19, 20198 min

Ep 250EP250 | 2 Things My Trip To Disney Taught Me About Business

Just got back from Disney, and man, it's fascinating how they operate. I soaked up a ton and wanted to share a couple of huge takeaways from their playbook that you can plug straight into your cash practice. We're talking about customer experience on a whole other level. 🔑 Key Takeaways: Disney's obsession with attention to detail is off the charts, right down to themed bathrooms. In your practice, this means sweating the small stuff: communication, environment, and every patient touchpoint. They masterfully turn "pits" (bad experiences) into "peaks" (memorable positive moments). Think about how you can transform a negative situation for a client into an opportunity to wow them and build loyalty. Creating a consistently amazing customer experience isn't just nice, it's how you build a bulletproof business that people rave about, just like Disney. 🧠 Pro Tip: Focus on the micro-experiences within your practice. Like Disney, make every detail count and be ready to turn any negative into a surprising positive. That's how you create raving fans. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Dec 17, 201922 min

Ep 249EP249 | Risk vs Danger

I'm sharing a couple of stories to break down something crucial: the difference between risk and danger, especially when you're thinking about betting on yourself in business. One story involves a camera guy who risked it all to chase his music dreams, and the other… well, let's just say it involves my father-in-law and a very angry rattlesnake. There's a big lesson here about calculated chances versus just plain stupid. 🔑 Key Takeaways: There's a huge difference between calculated risk (like starting a side hustle or your own practice) and actual danger (like trying to bag a wild rattlesnake). Taking a calculated risk on yourself, even if it doesn't pan out exactly as planned, often leads to no regrets and valuable experience. The "worst-case scenario" of betting on yourself in business is usually just going back to a regular job, which isn't so bad when you really think about it. 🧠 Pro Tip: When you're looking at taking a chance on yourself or your business, really analyze the worst-case scenario. Often, you'll find it's a manageable risk, not a true danger, which can give you the confidence to go for it. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Dec 12, 201910 min

Ep 248EP248 | What Would I do If I was back In PT school?

A PT student asked what I'd do if I were back in school, gunning for my own cash practice. I'm breaking down the exact steps I'd take to set myself up for success from day one. This episode unpacks the strategic moves I'd make as a PT student aiming for a cash practice. Think getting sales experience as a trainer, building an online client base with digital programming, mastering manual skills for rapport, and making local connections early. This is your blueprint. 🔑 Key Takeaways: Get a job as a personal trainer to learn sales, time management, and how to sell yourself, ideally at a corporate facility with sales training. Start digital programming for clients to build an income stream and learn to create change and accountability remotely. Develop strong manual therapy skills because human touch builds significant rapport and trust with patients, which is crucial for buy-in. Identify where you want to practice and start building local relationships with gym owners and other practitioners as early as possible. 🧠 Pro Tip: If you want to open a local service business, start developing relationships in that area years in advance. Knowing people before you open your doors is a massive advantage. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Dec 10, 201919 min

Ep 247EP247 | Improving Your Customer Experience Through Clear Communication

Had a patient drop some serious truth bombs on me the other day all about the power of clear communication. We're talking about how spelling out the 'what,' 'why,' and 'what's next' for your patients isn't just good practice, it's how you build a referral machine. If they don't get it, you're losing 'em. This is huge for your clinic and, frankly, any service business. 🔑 Key Takeaways: Crystal clear communication and setting expectations for patients is non negotiable; it builds massive trust and transforms their experience. When patients understand their problem, why you're doing what you're doing, and what's next, their anxiety plummets, and they're more likely to stick with the plan and tell their friends. Being personable is great, but combining it with clear, confident direction and education about their condition is what turns good experiences into remarkable ones that generate word of mouth referrals. 🧠 Pro Tip: Over communicate the plan and the 'why' behind it. If your patient can't explain it back to their spouse, you haven't been clear enough. Make it so obvious it feels redundant to you; that's when they truly get it and feel confident. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Dec 5, 201913 min

Ep 246EP246 | Indiana State DPT Student Q/A 2019

Ever feel like you were sold a different dream in PT school than the reality of 30 patients a day? You're not alone. If you're thinking about a cash practice, or you're already in it and realizing business is a whole other beast, this one's for you. This episode takes us back to a 2019 Q&A with the sharp DPT students at Indiana State. We hit on everything from my jump from Army PT to starting Athletes Potential, the critical first steps like defining your niche, practical advice on marketing and sales (yes, you need 'em!), how to price your services confidently, and why mastering communication is non-negotiable. Plus, some real talk for students on rotations. Packed with insights if you want to build a practice on your own terms. 🔑 Key Takeaways: Define Your Niche: Stop trying to be everything to everyone. If you try to be the go-to for everybody, you'll be the go-to for nobody. Pick a specific group you're passionate about serving, like triathletes or youth baseball players. This makes your messaging super clear. Business Skills are Non-Negotiable: Great clinical skills are table stakes. To succeed, you MUST understand marketing (getting people in the door) and sales (communicating your value so they commit). Communication Trumps Fancy Techniques: How well you connect, build trust, and articulate the plan of care is often more important than any single manual skill. Words matter, big time. Price with Confidence: Look at your market, but don't be afraid to charge what you're worth. Pick a number that makes you a little uncomfortable at first. You're either the cheapest or the most expensive; the middle is a tough place to be. 🧠 Pro Tip: If you're a student on a clinical rotation, especially at a cash or performance-based clinic, make yourself indispensable. Show up early, stay late, and always ask, "What can I do to make your day easier?" That attitude will open more doors than you can imagine. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Dec 3, 201957 min

Ep 245EP245 | Sometimes You Just Need To Talk To Your Patients

I'm diving into something I wish I'd grasped way earlier in my career: the massive power of just talking to your patients. Seriously, sometimes the most profound "treatment" we offer isn't on the table, it's in the conversation. This week, I had a couple of long-term patients where we didn't do any manual work, no exercises. We just talked. And the breakthroughs? Huge. We get so focused on the physical, the diagnosis, the technique, but often the biggest barriers to recovery are stress, job dissatisfaction, or just life stuff. This episode is about recognizing that, listening, and understanding that you're treating a whole human being, not just a sore shoulder. It's about how much their overall well-being, especially their mental state, impacts their physical outcomes. 🔑 Key Takeaways: Communication is Critical: The communication side of what we do is far more important than many of us realize fresh out of school. Sometimes, simply listening is the most effective intervention. Stress Kills Gains: People's mental health and stress levels profoundly affect their physical health and the outcomes they get from your care. You can't separate the two. Be a Health Quarterback: Our role can extend beyond just fixing injuries to being an accountability partner and helping patients navigate their overall health and wellness. Genuine Care is Palpable: You can't fake genuinely caring about your patients. When they know you're invested in their well-being beyond the session fee, it makes a huge difference. 🧠 Pro Tip: Step back from just focusing on the injury. Ask about their life, what's going on outside the clinic, and truly listen. You're dealing with a human being with a lot on their plate, and acknowledging that can be incredibly powerful. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Nov 28, 201911 min

Ep 244EP244 | How To Get To 10K A Month By Month 3 In Business

I'm laying out a no BS strategy to hit $10,000 a month in revenue by month THREE of your cash practice. Yeah, you heard that right. This isn't theory; it's based on what we've seen work for multiple PTs in our mastermind. I'm breaking down the five common threads these successful early-stage entrepreneurs share. If you're just starting or feel stuck, these are the levers you need to pull. We're talking niche, community, commitment, client experience, and yeah, getting the right help. Forget trying to figure it all out alone for a year; let's talk about getting there faster. 🔑 Key Takeaways: Have a Specific Niche: Don't be a generalist. Focusing on a specific group (e.g., swimmers, CrossFitters) leads to faster growth because your marketing is targeted and referrals are easier. Get in the Community: Be genuinely involved where your niche congregates. Coach, compete, show up, and build relationships. You can't fake this. Go Full-Time (If Possible): If you want to grow quickly, going all-in on your business provides the focus and drive needed. The "burn the ships" strategy often yields faster results. Create an Amazing Experience: Wow people with your knowledge, clear communication, and genuine care. Help them understand their issue and the path forward. Follow up and make it personal. Get Help: Investing in mentorship or a business development group accelerates your growth by providing a clear path and accountability, saving you from costly trial and error. 🧠 Pro Tip: Improve your ability to educate and simplify what's happening with somebody's body. If they understand their condition and the plan, they'll have more confidence and get better outcomes. Can they explain it back to you? 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Nov 26, 201925 min

Ep 243EP243 | You Can't Fake Being An Expert

Got a quick one for you today, a little story from a patient encounter that really drives home a point I've been hitting on: you can't fake being an expert in a niche. If you want to be the go-to for golfers, runners, CrossFitters, whatever but you better actually be in that world. I had a patient who runs the wellness side of a big country club. They have in-house PTs and chiros, TPI certified even, but she won't send golfers their way. Why? Because those practitioners don't actually play golf. They don't speak the lingo, don't have a passion for the sport. It's obvious they're just chasing clientele. Authenticity matters. You can't just fast track expertise with a certification; you gotta put in the time and be part of the community. 🔑 Key Takeaways: Authenticity is Non-Negotiable: To be a true expert in a niche, you must be genuinely involved in that community. Certifications alone aren't enough. People See Through Inauthenticity: Patients and referral sources can easily tell if you're not genuinely part of the niche you claim to serve. Your language, understanding, and passion (or lack thereof) are dead giveaways. Immersion Builds Real Trust: Actively participating in your chosen niche (e.g., playing golf if you target golfers) builds far more credibility and trust than just holding a certification. Referral Sources Value True Expertise: People will refer to practitioners they genuinely trust to understand a specific group, even if it means bypassing in-house options. Their own reputation is on the line. 🧠 Pro Tip: If you want to specialize in a niche, don't just get the certifications. Dive deep. Play the sport, join the community, learn the lingo, and live the culture. Genuine understanding and passion are transparent and build trust faster than any credential. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Nov 21, 201911 min

Ep 242EP242 | The Relationship Between Revenue And Profit

We're digging into some basic business finance that's super important: profit and revenue. Sounds simple, but it's easy to misunderstand, especially when you're building your own cash practice. Think of solid financial understanding like a killer offensive line in football. They don't score touchdowns, but they stop bad things from happening. Same in business. Knowing your numbers, the difference between top-line (gross revenue) and bottom-line (net profit), is your bedrock. We'll talk about how your profit picture changes as you scale, why a $250k solo gig is a profitable job but not a business, and the trade-offs when you hire to build something truly passive and sellable. It's about understanding what kind of business you want to build. 🔑 Key Takeaways: Gross vs. Net: Gross revenue is your top-line income (all the money that comes in). Net profit is your bottom-line (what's left after ALL expenses, including paying yourself). Profit is what truly matters. The Profitability Shift: When you're solo, your profit margins can be super high. When you hire and scale, your gross revenue goes up, but your net profit percentage typically goes down per dollar because you're paying staff. However, this can lead to passive income. Job vs. Business: If your clinic makes zero dollars when you're on vacation for two weeks, you have a highly profitable job, not a business. A true business has systems and people that allow it to generate revenue without you doing all the work. Build for Safety and Scale: Scaling past yourself by hiring staff reduces personal profit margins but creates a more stable, safer, and potentially sellable asset. It moves you from active to passive revenue. 🧠 Pro Tip: Decide what kind of business you want. A high-profit solo "lifestyle" business is fine if that's your intentional choice. But if you want something that can run without you, or that you can sell one day, you need to build systems and a team, understanding the impact on your immediate profit margins for long term gain and stability. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Nov 19, 201927 min

Ep 241EP241 | Earn The Right To Start A Second Business

Dropping another nugget from our Mastermind event, and this is a big one I wish someone had told me when I was starting out: earn the right to start a second project. So many of us, myself included early on, get shiny object syndrome. You start your cash practice, and then you're immediately thinking about online courses, digital products, multiple revenue streams. Here's the deal: splitting your focus like that when your primary business isn't yet self-sufficient is a recipe for slowing yourself down, or worse, mediocrity in both. We talk about the allure of "passive" digital income and why it's often harder than it looks. Before you dive into a second venture, build your first one to a point where it can largely run without you. Focus, build, systemize, then diversify. 🔑 Key Takeaways: Focus is Your Superpower: Splitting your attention between multiple new ventures significantly slows down progress in all of them. Earn the Right: Build your primary business (e.g., your cash practice) to a point where it's systemized and can run largely without your day-to-day involvement before starting a second significant business. Digital Isn't Always Easier: Creating and selling successful digital products often requires massive traffic and isn't the "easy passive income" it's sometimes portrayed to be. It's often harder than a brick-and-mortar business. One 10X vs. Two 1X: Concentrated effort on one business can yield a 10X outcome. Splitting that effort often results in much less than half the outcome for each. 🧠 Pro Tip: Before you even think about starting that online course or second business, get your primary cash practice to a place where you've significantly reduced your own clinical hours because you've successfully hired and systemized. That freed-up time and stable base is what allows you to then explore other opportunities effectively. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Nov 14, 201911 min

Ep 240EP240 | Double Down On Your Strengths

Still buzzing with excitement and lessons from our recent mastermind event in Atlanta. We're all about tactical, actionable stuff you can implement right away, not just theory. Today, I'm hitting on a big one I saw over and over, especially with newer practice owners: this urge to be a jack-of-all-trades, trying to master multiple niches at once. You're a runner, but you want to be the CrossFit guru. You're a swimmer, but you're eyeing that CrossFit market. My message? Stop. Double down on your strength, that one niche where you have inherent credibility and a real passion. That's where the magic happens, and it doesn't limit you; it actually expands your reach. 🔑 Key Takeaways: Stop Spreading Yourself Thin: Early on, resist the urge to become a subject matter expert in a dozen different niches. Double Down on YOUR Niche: Identify that one group you genuinely connect with, have credibility with, and can really help. Then go all in on serving them. Specialization Breeds Referrals: When you crush it for your core niche, they become your biggest advocates and will send friends and family your way, even if they aren't in that specific niche. Be the Go-To, Not the Generalist: If you try to be everything to everyone, you end up being the expert for no one. Focus makes you the recognized authority. 🧠 Pro Tip: Once you've identified that niche you love and can dominate, immerse yourself. Join their groups, go to their events, create content specifically for them, both online and in person. Talk their language. Your ideal clients will flock to you. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Nov 12, 201914 min

Ep 239EP239 | Mastermind Wrap-Up

Joined by Yves and Jerred, a little brain-dead after our two-day live mastermind event here in Atlanta. We just wrapped up and wanted to share some big takeaways while it's fresh. Man, it's incredible to see the growth – from 7 people in 2017 to 68 this year. We're diving into the power of getting the right people in a room, the energy, and the insane brainpower. We talk about the vetting process, the importance of an abundance mindset, and why we exclude big egos. Plus, we're spilling on a cool new thing we did with colored name tags based on revenue (it's a game-changer for motivation!) and the magic of structured hot seats for problem-solving. It's all about tangible results and supporting each other. 🔑 Key Takeaways: The Power of the Right Group: Surrounding yourself with motivated, like-minded entrepreneurs who share openly is incredibly powerful. The quality and vetting of individuals in a mastermind are crucial. Gamification & Accountability: Visual progress markers (like our colored name tags for revenue milestones) and accountability structures significantly increase goal achievement. People are motivated by seeing progress and healthy competition. Focused Problem Solving: Structured hot seats, where a group focuses on one person's problem, can provide immense clarity and actionable solutions that are hard to see when you're "in it." Abundance Mindset is Key: A group culture of sharing best practices and genuinely wanting others to succeed creates an environment where everyone grows. Scarcity has no place. Focus Beats Distraction: Entrepreneurs often see many opportunities, but true progress comes from focusing on the one thing that will gain momentum. Accountability helps maintain that focus. 🧠 Pro Tip: If you're an entrepreneur, especially in the cash-based or performance PT space, don't wait until your business is "successful" to invest in high-level mentorship or a mastermind. The insights and accountability are what help you get there faster and with less stress. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Nov 7, 201933 min

Ep 238EP238 | You're Not As Awesome As You Think

Got a real talk episode for you today. We all think we're pretty awesome clinicians, right? But what if I told you, you're probably not as awesome as you think you are when it comes to the stuff that really builds a bulletproof practice? Too many of us are chasing new patients, new patients, new patients. That's only 10% of the game. The other 90%? It's your service, your product, the experience you give people. We're talking about being the Chipotle of PT, focusing on delivering something so damn good, people can't help but talk about it, instead of just throwing money at ads. This one's about the little things that make a massive difference. 🔑 Key Takeaways: New Patients Aren't Everything: Chasing new leads is only a fraction of success. The real gold is in your backend service and the experience you deliver. Be Chipotle, Not a Marketing Machine: Focus on a world-class product and service that gets people talking, rather than just outspending competitors on ads. Little Things, Big Impact: Using names, timely follow-ups, doing what you say you'll do, and always being on time, these details build trust and loyalty. They're often free! Consistency is Your Superpower: Deliver an A+ experience for every patient, every time. Treat everyone like they're your most important client. Word-of-Mouth Wins: A killer experience turns patients into your best marketers. If referrals dip, look at your service. 🧠 Pro Tip: Always do what you say you're going to do. If you tell a patient you'll send their homework email by end of day, get it done. Don't let it slide. That follow-through, or lack thereof, speaks volumes about your professionalism and respect for their time. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Nov 5, 201922 min

Ep 237EP237 | Bringing On Your First Staff PT

I'm tackling a big one: bringing on your first staff PT. This came up with one of our Mastermind members, and it's a hurdle for a lot of practice owners. That first hire is always the scariest, right? The unknown. We're diving into the common fear: "Will I have enough work for them?" and flipping that script. Your new hire isn't just a cost; they're an asset, another rep for your brand, another person to do marketing and networking. But you gotta set it up right. We'll talk about consistent marketing systems, cash flow, and the absolute necessity of investing time in training both clinically and in business skills. Don't make the mistake of hiring and then being too busy to support them. 🔑 Key Takeaways: Your First Hire is an Asset, Not Just a Cost: They represent your brand and can help with marketing and networking, not just see patients. Consistent Marketing is Key: Before hiring, ensure you have a repeatable system (in-person and digital) for bringing in new patients. Cash Flow and Planning: Make sure you have the cash flow to support a new hire and a clear plan for how they will contribute to the business's growth. Invest Time in Training: Don't just throw a new PT into the fire. Dedicate time to train them clinically and in business development to ensure their success and, by extension, yours. Don't Get Stuck in Roller Coaster Marketing: If you're constantly hustling for new patients, then getting swamped, then hustling again, a new hire can help smooth out that inconsistency if managed correctly. 🧠 Pro Tip: The mistake I see over and over is bringing someone on and spending no time with them. You have to create the time to train that person effectively and support them. Their success is your success. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan"

Oct 31, 20199 min

Ep 236EP236 | Know Your Marketing Math

Today, we're not just talking business, we're talkin' MATH. Yeah, the marketing math that can make or break your practice when it comes to paid ads. Sick of throwing money at Facebook and hoping for the best? I'm breaking down exactly what numbers you gotta track, cost per lead, show rates, all that good stuff, so you can see if those ads are actually bringing in cash, or just draining your bank account. We're talking turning one dollar into seven, eight, even nine bucks back. Time to get predictable with your growth, people! 🔑 Key Takeaways: Don't fly blind with your paid ads. You absolutely need to know your numbers: cost per lead, cost per acquisition, and your conversion rates. This is how you make smart, profitable decisions. When you nail down your marketing math, that ad spend stops being an 'expense' and becomes a serious 'investment'. We're talking potential for a 7x to 9x return on every dollar you put in! 🧠 Pro Tip: Dig deeper than just the first visit. Track how many of those discounted offer folks convert to a full plan of care, and even how many refer friends. That's where you see the real lifetime value and the true power of your marketing funnel. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Oct 29, 201921 min

Ep 235EP235 | Is One On One Care A Commodity?

So, I jumped on a sales call the other day, something I haven't done in a while, and it got me thinking. That whole "we're one on one" pitch? It's not the magic bullet it used to be. Lots of folks are doing one on one now. If that's your main differentiator, along with "we do dry needling" or "we have BFR," you're heading towards becoming a commodity. And when you're a commodity, it's a race to the bottom on price. We're diving into why you gotta go deeper, connect with people on their real problems, and deliver an experience that truly sets you apart, not just a list of services. 🔑 Key Takeaways: Just saying you offer "one on one care" or specific modalities like dry needling isn't enough to stand out anymore; these are becoming standard and can make your service a commodity. To avoid competing on price, you must differentiate by deeply understanding your patients' motivations, their "why," and by delivering an exceptional customer experience that makes them feel truly valued. 🧠 Pro Tip: Shift your positioning from a technician offering specific services to a long term consultant for an active, enjoyable life. Focus on the invaluable knowledge and guidance you provide, not just the tools you use. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Oct 24, 201911 min

Ep 234EP234 | How To Effectively Manage Time

We're diving into TIME today. You think you're busy now? Wait 'til you're really in the thick of it with your own practice or a couple of kids. I'm breaking down how to stop wasting time on stuff that doesn't matter and actually get organized. We'll cover how to track your time honestly, block out what's important, and actually stick to it, so you can get more done and stop feeling so damn overwhelmed. This isn't just about managing time; it's about managing your energy and focus to build something great. 🔑 Key Takeaways: Be brutally honest with yourself: track your time for a week to see where it's *really* going. You'll likely find a lot of wasted minutes (or hours!) on social media and TV. Block out time for your most important tasks, the ones that actually drive your career or business forward. Treat these blocks like non negotiable appointments. When you've blocked time for a specific task, actually do that task. Don't let "resistance" (like suddenly needing to fold laundry) derail you from focused, meaningful work. 🧠 Pro Tip: Read "The War of Art" by Steven Pressfield. It's a game changer for understanding and overcoming procrastination and the "resistance" that stops you from doing the important, uncomfortable work. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Oct 22, 201922 min

Ep 233EP233 | Advertising Lessons From The 1930's

I was just down in Chattanooga and hit up Rock City, pretty cool spot. But get this, back in the 1930s, the founder got this place famous by hiring a guy to paint "See Rock City" on 900 BARNS. Nine hundred! Talk about getting your message out there. It really drives home a point: if people don't know who you are, they can't come see you. We gotta be doing our own version of barn painting, constantly getting in front of people with valuable stuff, not just hoping they stumble upon us. 🔑 Key Takeaways: If nobody knows you exist, they can't become your patient. Consistent marketing and brand awareness are non negotiable, just like those 900 barns were for Rock City. Advertising is perpetual. You can't just do it once and expect results forever. You have to constantly stay visible and provide value because people forget quickly. Modern "barn painting" means consistently creating and sharing valuable content (podcasts, social media, blogs) to build relationships and stay top of mind, rather than just spamming ads. 🧠 Pro Tip: Identify your "barns." What are the modern equivalents for you? Is it your podcast, your email list, your local workshop? Focus on consistently showing up there with helpful information to attract your ideal clients. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Oct 17, 201916 min

Ep 232EP232 | My Entrepreneurial Timeline

Got inspired by my buddy Shante Cofield to lay out my own entrepreneurial timeline. We're talking about those moments, those people, like Andrew Bennett hitting me with some tough love in PT school, Carrie Store letting me chase my passion in the Army, Kelly Starrett opening my eyes to a new way of thinking, and Jeremy Houser giving me that final nudge. It's wild how these seemingly small interactions can steer your whole path. This is my journey from military PT to launching Athletes' Potential and everything in between. It's about recognizing those pivotal points and the folks who helped shape where you are today. 🔑 Key Takeaways: Don't dismiss tough feedback or seemingly small interactions. My internship director, Andrew Bennett, calling me arrogant and handing me "The Go-Giver" was a massive turning point, even if I resisted it at first. Supportive leaders who recognize your passions and let you run with them are invaluable. Carrie Store in the Army allowed me to dive deep into movement and strength and conditioning, which was huge for my development. Your entrepreneurial journey is often about chasing momentum. Recognize what drives you and the people or experiences that push you forward; these are the building blocks of your path. 🧠 Pro Tip: Take some time to reflect on your own timeline. Who were the key people? What were the pivotal experiences? Understanding your journey and being grateful for those who helped you can give you serious clarity and motivation. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Oct 15, 201933 min

Ep 231EP231 | The Catch And Release Strategy

Had a patient come in today, perfect example of what I call the "catch and release" strategy. Two months ago, she chose an in-network clinic over us. We still sent her some helpful shoulder exercises. Guess what? She had a terrible experience, got no better, and today she walked into our office, bought a package, and is super stoked. We're talking about why letting them experience the "other side," while still providing value, can turn folks into your most loyal, best-referring clients. 🔑 Key Takeaways: When a potential patient chooses an in-network option, don't just let them go. Send them some valuable, low-hanging fruit exercises for their issue. This is the "catch and release." Many patients who experience a high-volume, impersonal in-network clinic will realize the value of your service and return, often becoming your best, most appreciative, and highest-referring clients. Consistent follow-up with those "released" patients is crucial. A simple check-in after 4-6 weeks can bring 25% more patients back through your door. 🧠 Pro Tip: Create simple exercise templates for common conditions (shoulder, back, knee). When someone opts out, send the relevant one. It's a low-effort, high-impact way to provide value and keep the door open. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Oct 10, 20199 min

Ep 230EP230 | Simple Ways To Improve Your Customer Experience

So, last week a patient told me, unsolicited, that we've created the best healthcare customer experience she's ever had. That's not by accident, people! We've spent a ton of time on this. The cool part? A lot of what makes a killer experience doesn't cost a dime. I'm diving into five simple, super effective ways you can up your game and make your patients feel like a million bucks, whether you're a solo act or have a team. These are the things that turn patients into raving fans and referral machines. 🔑 Key Takeaways: Speed of response is non negotiable. Get back to inquiries and patient questions FAST. It shows you care and sets you apart immediately. Clarity is king. Pre-frame their entire journey, explain what to expect at each step, and then reinforce it all with a detailed follow up email outlining their plan and homework. Personal connection counts. Always greet patients by name, ask about their lives beyond their injury (family, hobbies, pets), and thank them for their time. These small touches build huge trust. 🧠 Pro Tip: That follow up email after the first visit is pure gold. Clearly outline what you found, your plan, their homework, and how to reach you. It answers questions before they're asked, keeps spouses informed, and dramatically boosts confidence in your care. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Oct 8, 201924 min

Ep 229EP229 | How To Add An Extra 5K to 20K In Revenue Today

End of the year can get a little slow in the cash practice game, but I've got a couple of killer, simple strategies to pump an extra 5 to 20 grand into your business, like, today. We're talking FSA specials and tapping into that programming or nutrition coaching skill set you've got. These are quick wins, leveraging folks who already know, like, and trust you. Let's get that cash flow lookin' healthy for the holidays. 🔑 Key Takeaways: Run an end of year FSA special. Offer a limited number of discounted packages for clients to use up their flexible spending account dollars before they expire. Launch a limited spot offer for remote training or nutrition programming to your existing client base. This can create quick cash and recurring revenue. Don't neglect your past clients. They already trust you and are often willing to continue working with you if you provide valuable ongoing services. 🧠 Pro Tip: Always put a number on your special offers (e.g., "only 10 spots available" or "5 packages at this price"). Scarcity drives action and makes your offer feel more exclusive. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth pla

Oct 3, 201912 min

Ep 228EP228 | It's Not Working...Now What?

Look, entrepreneurship is a freaking roller coaster. If you think it's all smooth sailing and Bentley's, you're in for a rude awakening. Adversity isn't an "if," it's a "when." Today, we're talking about what to do when things ain't working, when you feel stuck, and when the business is kicking your butt. I'm laying out how to take extreme ownership, embrace the discomfort because that's where growth happens, and how to take that 30,000 foot view to figure out your next move. This path ain't for everyone, but if it's for you, these struggles are what make you stronger. 🔑 Key Takeaways: You chose this path. Take extreme ownership of the problems. It's your fault, so you're the one who has to fix it. Embrace the discomfort. Stress equals growth. The challenges and setbacks are where you learn the most and develop the skills to handle more complex problems down the road. Take a 30,000 foot view. When things are tough, step back. Analyze the situation, identify what you're learning, define your key performance indicators, and create a plan to solve the problem. 🧠 Pro Tip: The problems you face as an entrepreneur are rarely unique to you. Others have faced similar challenges. Don't be afraid to seek out mentorship or a community of like minded business owners to learn from their experiences and get support. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Oct 1, 201929 min

Ep 227EP227 | Planning For Success

Just wrapped up some quarterly planning with Ashley, and man, it's a game changer. If you're not doing this for your business, you're missing out on serious clarity and growth. We're breaking down how to plan for success by focusing on three key areas: marketing for lead gen, sales and fulfillment, and that all important retention and recurring revenue. Stop just chasing new patients and start building a more stable, less stressful business. It's like eating an elephant, one bite at a time. 🔑 Key Takeaways: Break down your business planning into three core areas: Marketing (new patient acquisition), Sales/Fulfillment (conversion and delivery of service), and Retention (recurring/reoccurring revenue). Don't just focus on new patient volume. Optimizing your sales process, pricing, and patient experience (the middle chunk) can often double your revenue with existing lead flow. Develop retention strategies and continuity options (like biannual check-ins, ongoing coaching, or programming) to stabilize your business and reduce reliance solely on new patients. 🧠 Pro Tip: Reverse engineer your annual goals into quarterly, then monthly, actionable steps. Assign specific tasks and KPIs to yourself or your team to ensure you stay on track. Clarity on the small steps makes the big goals achievable. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Sep 26, 201912 min

Ep 226EP226 | It's Not All About New Patients

On this episode, we're talking about a game changer: why your practice needs to be about way more than just new patients. We're breaking free from that constant churn and looking at smarter ways to build your business. I dive into why relying only on that new patient treadmill is a stressful way to operate. We explore solid strategies to add other revenue streams using the skills you already have. Think corporate workshops and wellness programs, specialized coaching for athletes or specific goals, and even digital programming like custom training plans, nutrition coaching, or those niche programs that really set you apart. It's all about creating more stable, recurring revenue and giving your team diverse, engaging work. 🔑 Key Takeaways: Constantly chasing new patients is a stressful business model; diversifying with recurring revenue streams brings stability and predictability. Your existing clinical expertise can be packaged into valuable offerings like corporate wellness, specialized performance coaching, and various digital programs. Don't overlook your past patients; they often need and want ongoing support, representing a significant opportunity for continued service and revenue. 🧠 Pro Tip: Take a step back and inventory your unique skills and what you truly enjoy doing. Then ask yourself, "What else can I offer the people I've already helped, or new audiences, beyond traditional patient care?" You might be sitting on a goldmine of opportunity. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Sep 24, 201927 min

Ep 225EP225 | One Tweak To Improve Workshops

We're talking workshops today, one of my favorite topics. If you're not doing them, you should be. But there's one massive mistake I see people making that kills their conversion. The biggest issue? PTs try to teach stuff that's way too complex. You're trying to show how smart you are, but you just end up confusing people. The goal of a workshop isn't to flex your PT knowledge; it's to give people a quick win, show them you can make a positive change in their body fast, and build trust. Keep it simple, make it fun, and demonstrate results. 🔑 Key Takeaways: Stop trying to over educate attendees in workshops; keep explanations simple, like at a fifth grade level. Focus on providing quick, tangible wins and positive changes, even if they are transient, to build trust and demonstrate your ability to help. The main goals of a workshop are for attendees to have a good time and to see that you can help them make positive changes quickly. 🧠 Pro Tip: Instead of teaching complex corrective exercises, use simple self release techniques or mobility drills with clear test retest components. Show them you can help, don't just tell them how smart you are. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Sep 19, 20198 min

Ep 224EP224 | 3 Big Takeaways From Our Staff Retreat

Just got back from our staff retreat, and man, it was a game changer. I'm dishing out the three biggest takeaways from our time away that you NEED to hear if you're serious about building a team that actually gives a damn and a practice that crushes it. We're talking real culture, why fun isn't a luxury, and making sure your team knows where the hell the bus is going. 🔑 Key Takeaways: Culture Isn't Fluff, It's Everything: You can't just talk about good culture; you gotta live it. Lead from the front, embody your values, or watch it crumble. Fun Fuels the Fire: Think staff events are a waste of cash? Think again. Real connection and good times outside the clinic are vital for a strong, cohesive team. Clarity is King (Know Your Destination): Make damn sure your team knows the mission, the vision, and where the company is headed. If they don't know the destination, they'll jump off the bus. 🧠 Pro Tip: Don't just tell your team what to do; explain why it matters. Connect their work to the bigger mission. People stick around when they feel like they're part of something significant, not just collecting a paycheck. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Sep 17, 201937 min

Ep 223EP223 | Three Big Takeaways From The Blueprint Live Event

Just wrapped up our Blueprint Live Event, and man, my brain is buzzing. We dove deep into what it takes to build a killer cash practice, and I'm pulling out the three biggest gems for you guys. Whether you're just starting or stuck in a rut, this is gold. We saw a lot of new cash practitioners, mostly in that 0 to $8k/month range, trying to break through. We hit sales, marketing, systems, and finance. The goal? Get a clear plan to grow. 🔑 Key Takeaways: Guts to Start, Plan to Grow: Starting is ballsy, but without intentional planning and structure, your business will eat you alive. You gotta make time to work ON the business, not just IN it. Don't Forget Your Tribe: Everyone's chasing new patients, but your existing and past clients are a goldmine. It's way cheaper and easier to reactivate them than to find new ones. Stop discharging people from your ""ice cream shop""! Everyone Needs a Coach: You can't see your own blind spots when you're deep in the trenches. Getting outside eyes, support, and accountability is how you make exponential leaps, not just grind yourself into dust. 🧠 Pro Tip: Invest in your own business and yourself first. That 8% stock market return? We see mastermind members getting 580% ROI in year one. Stop trying to figure it all out alone; leverage other people's knowledge and experience. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Sep 12, 201922 min

Ep 222EP222 | Pricing and What It Says About Your Practice

Danny Matta here, rollin' in the truck with Jerred and Yves, and we got into a killer discussion about PRICING. It all started with a bottle of whiskey called "Chicken Cock" that was priced way higher than anything else. Made me think, why aren't more of us PTs pricing ourselves like that? Your price says a TON about your practice and what people expect. We're heading to our live event where we see so many cash PTs stuck in that 120 − 150 range. Time to break that mold and understand the psychology behind what you charge. 🔑 Key Takeaways: Be the "Chicken Cock" of Your Area: Don't be afraid to price yourself significantly higher. It makes you stand out and often signals higher quality and value to potential clients. Stop blending in. Your Price Screams Confidence: Charging a premium price isn't just about money; it shows you believe in your value and forces you to over-deliver on the entire client experience, not just the treatment. It's Your Mindset, Not Their Wallet: The biggest block to raising your rates? It's usually you. Stop projecting your own money hang-ups onto your clients. They often care more about the outcome and experience than a few extra bucks. 🧠 Pro Tip: If you're scared to raise prices, try this: the next new person you talk to, quote them your new, higher price. Chances are, they'll say yes, and you'll realize it was just your own head trash holding you back. You gotta deliver, but you're probably already worth more. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Sep 10, 201923 min

Ep 221EP221 | How Many "Friends" Do You Have?

Today, I'm talking about something old-school but crucial: your local relationships. It's easy to get sucked into the digital world, but those face-to-face connections are what make your cash practice truly bulletproof. If Facebook disappeared tomorrow, would your business survive? Let's dig into why these "friends" in your community are your best asset. We see it all the time: practitioners get busy, hit 50-70 visits a month, and then drop the ball on nurturing the very local relationships that got them there. That's a mistake. 🔑 Key Takeaways: Don't Let "Busy" Kill Your Connections: When you get busy, it's tempting to stop nurturing local relationships. Big mistake. These are your long-term business drivers. Bulletproof Your Business: Strong local referrals and word-of-mouth make you resilient. If Instagram or Google changes, you're still solid because people in your community know, like, and trust you. Diversify Your "Friends": Don't rely on just one referral source (one gym, one doc). Cultivate hundreds of connections, even with non-obvious folks like realtors, who trust you and want to see you succeed. 🧠 Pro Tip: Make a list of 10 local people you want to connect or reconnect with THIS WEEK. Put it on your calendar. Stop waiting for "more time" and actively build those relationships that drive your business. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Sep 5, 201912 min

Ep 220EP220 | Jeff Vajay Talks Cash Practices And Software

I've got my buddy Jeff Vajay on the show. Jeff's the real deal, running Smart Athlete Physio, a killer cash practice, working with pro tennis players on the ATP tour, AND he's the brain behind PT Everywhere, a software built for folks like us. We dive into how he juggles it all, the power of niching down, and the journey of building a software company from a clinician's perspective. Super insightful stuff for any entrepreneur out there. Jeff shares his journey from being a frustrated clinician wanting a better way to connect with patients to developing PT Everywhere. We talk about the importance of systems, especially when you're a parent and entrepreneur, and how niching down into his passion (tennis) has made his practice thrive and his work more enjoyable. He also drops some truth bombs about taking the leap into your own cash practice sooner rather than later. 🔑 Key Takeaways: Systems are Your Savior: Whether you're juggling a practice, a software company, or kids, Jeff emphasizes that creating solid, reproducible systems is crucial for efficiency and time management. Niche Down to Level Up: Focusing on a specific niche (like Jeff with tennis athletes) not only makes your work more enjoyable but also positions you as the go-to expert, making growth easier. Stop Waiting, Start Doing: Jeff's biggest advice for new practitioners? Don't wait for perfection. Take the leap into your cash practice sooner and believe in your skills. The same goes for any venture, get started and iterate. 🧠 Pro Tip: Don't just consume content, implement it. Talk to your target market, understand their needs, and then take action to create solutions. Jeff built PT Everywhere by identifying a real pain point and working to solve it. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Sep 3, 201942 min

Ep 219EP219 | Two Ways To Improve Efficiency Today

I'm headed to the clinic, and I want to drop two quick efficiency bombs on you that I've been seeing a lot of new biz owners struggle with. If you're under that $10k/month mark, these are game changers. We're talking energy management and stop trying to wear all the damn hats at once. 🔑 Key Takeaways: Master Your Energy, Not Just Your Time: Figure out when you're most mentally sharp for business-building tasks. Don't try to write website copy or plan marketing when your brain is fried. Work WITH your natural rhythms. Stop Switching Hats (Batch Your Tasks): Constantly shifting from clinician to marketer to admin is exhausting and inefficient. Block schedule your week. Have dedicated clinic days and dedicated business-building days. This allows for deeper focus and better quality work in both areas. 🧠 Pro Tip: Don't just listen, DO. Take action on this stuff TODAY. Block out your schedule for the next week right now. Stop waiting for Monday. The people who succeed are the ones who implement, not just consume. 🔥 Want to Grow Your SEO Without Burning Out? ✅ Use Clare AI to get 2–5 hours/week back on documentation ✅ Join our free 5-Day Challenge to work smarter ✅ Book a free strategy call and get personal help with your SEO + growth plan

Aug 29, 201914 min