
The Digiday Podcast
490 episodes — Page 5 of 10

Why Semafor's CRO Rachel Oppenheim is putting clients first while building an entirely ad-based revenue model
Semafor launched on Oct. 18 with a business model that’s entirely reliant on direct-sold advertising and event sponsorship revenue – a risky business in some eyes during the current economic climate. But the company’s founding CRO Rachel Oppenheim is confident that her team’s client-centric approach, which prioritizes “innovative” branded content and running ads against “experimental” editorial products, will be the wind in Semafor’s sails, she said on the latest episode of the Digiday Podcast. Not only that, but focusing on the pockets of advertisers’ budgets that are directed to corporate reputation building will help insulate the company from the ebbs and flows of consumer and product advertising, which for now, is not a priority in the sales team’s selling strategy. Programmatic is also not a part of Semafor’s advertising mix, once again, preferring to build relationships with clients that are hopefully long term, according to Oppenheim. While having launched with partners like Verizon, Mastercard and Pfizer, Semafor recently came under criticism for having gasoline manufacturer and distributor Chevron as an advertiser on the company’s Climate newsletter in its second week, to which many criticized as tone deaf and irresponsible in the coverage of climate change. Oppenheim said post-interview in an email to Digiday that “advertisers have no bearing on our editorial coverage and we maintain a strict separation between news and third-party advertisement."

UM Worldwide’s Stacey Stewart assesses the state of the advertising market
Let’s be clear: The advertising market has hit a rough patch amid the broader economic downturn. But that hit has not necessarily been a full-on body blow. “We’re seeing some shifts [in advertisers’ spending] but not necessarily dramatic cuts,” said UM Worldwide’s U.S. chief marketplace officer Stacey Stewart in the latest episode of the Digiday Podcast. To be clear, she added, “Don’t get me wrong when I say there hasn’t been many cuts. They’re still cuts. They just haven’t been as dramatic as I think we all had feared.” Typically, advertisers are cutting ad dollars from deals that provide less flexibility, such as those earmarked for traditional TV. “That’s where we saw a lot of the cuts,” Stewart said. To an extent, advertisers are holding on to those dollars, but they are also redirecting them to places that provide greater flexibility for advertisers to cancel deals as well as more performance-oriented ad opportunities.“There’s definitely a shift to more immediate results — lower-funnel metrics if you will — focusing on revenue in the short term versus branded-building,” said Stewart.

Why LinkedIn is stepping up its original video and audio content ambitions
More than a decade ago, Dan Roth left the world of traditional journalism to join LinkedIn as the business-centric social platform’s executive editor. Eleven-plus years later, the former managing editor of Fortune.com and now editor-in-chief and vp at LinkedIn has built up the platform’s news operation into one that bears some of the hallmarks of a traditional outlet. “I had a lot of belief in what the company could create, but I didn’t know how it was going to work out. And I wasn’t entirely sure what I was getting into,” Roth said on the latest episode of the Digiday Podcast. Under Roth, LinkedIn’s news division has been getting into producing more original content, from newsletters to podcasts and videos. In September, the platform announced the hire of former CNN executive Courtney Coupe to be its first head of original programming, which appears to portend the next phase of LinkedIn’s editorial ambitions, which were already raised earlier this year with the formation of the LinkedIn Podcast Network. “The hiring of Courtney Coupe is designed to push us in a more professional way through creating original video and audio content,” Roth said. “There are about 180 people on the editorial team at LinkedIn. But half that team comes from a business journalism background, and almost all of those who come from a business journalism background come from mostly writing. So it’s a text-heavy team. When you’re creating audio [and] creating video, there’s something unique about creating that content.”

'Do whatever it takes': How the NewsGuild of New York is training journalists to create strong unions
Unionization has been on the rise at media companies over the last nearly three years after the pandemic upended the way publishers work. But it seems that the list of concerns shared amongst journalists, editors and other media employees is only growing and few resolutions have been met during that time. It's all created a need for more communication, community rallying and strategic training, to get workers the most leverage possible when communicating with management, said Susan DeCarava, president of the NewsGuild of New York, which represents unions including The New York Times, Insider, The New Yorker. In the latest episode of the Digiday Podcast, DeCarava discusses why unionization is on the rise and how her team has implemented programs like the Strike School to help embolden media employees to make change within their companies, be it around the return to the office, equitable pay or ensuring equal treatment amongst employees.

A year after coming under Axel Springer's control, Politico's Europe and North American businesses are closer than ever
It’s been nearly a year since German-based Axel Springer acquired Politico for over $1 billion, which included both the U.S. and EU iterations of the brand, in addition to the almost 3-year-old technology-focused title Protocol. Since that acquisition, the Politico brand has started undergoing a merger of sorts internally as well. Despite sharing a brand name and founder — Robert Allbritton — Politico U.S. and EU have operated as separate businesses until earlier this year. Now, Politico EU’s chief revenue officer Nicolas Sennegon said the Washington, D.C.-based and Brussels-based teams have developed global ambitions that include working together to sell ads across both regions, bundle subscriptions and find ways to editorially cover unfolding political news for readers around the world. Most of the cross-brand collaboration has originated at the advertising level, which represents about one-third of Politico EU’s revenue currently (the other two-thirds come from its subscriptions business, which runs about €17,000 per year), according to Sennegon. But as the brand pursues its global expansion, he added that there are opportunities to further link those two sides of the business, by turning subscribers into advertisers, where Politico EU already sees about a 50% overlap. On the latest episode of the Digiday Podcast, Sennegon said that over the next year, Politico will be further branching the two brands together, though he would not disclose exactly what a global Politico will look like or when we can expect its launch.

Why Hearst is building a commerce marketplace
Publishers’ commerce businesses can take many forms nowadays, from earning small commissions with in-article affiliate links to creating an entire direct-to-consumer (DTC) product line that turns a publisher into a retailer. But given commerce revenue is down this year for some media companies and the economic slowdown has put restraints on shoppers’ wallets, publishers may need to rethink their commerce strategies. Take Hearst which is in the process of launching a new marketplace in the fourth quarter. The marketplace is meant to be the new hub for the company’s DTC products and licensed products, but it will also be a new sales channel for the brands and products that readers of Hearst’s media brands regularly shop for as well, according to Sheel Shah, Hearst’s svp of consumer products and partnerships on the latest episode of the Digiday Podcast, which was recorded in front of a live audience at the Digiday Publishing Summit on Sept. 20. This is an expansion of the media company’s current commerce shop strategy, which consists of 20 individual online branded shops for nearly all media brands in the Hearst portfolio, including the Oprah Daily Shop and Good Housekeeping Shop. The shops currently sell branded merchandise and licensed goods and are collectively on track to make 500,000 transactions this year, a 15% increase over the previous year’s transactions, according to the company, which declined to share hard revenue figures. Ultimately, Shah hopes that the marketplace can tie together the company’s commerce business — from DTC and licensed products to affiliate links to direct brand deals — and ultimately drive digital subscriptions to the brands in Hearst’s portfolio.

Why Wonder Media Network won't sell its podcast ad inventory programmatically
Advertising is taking a hit from the economic slowdown. For some advertisers with podcast and audio budgets, they want to reach more listeners efficiently rather than invest in expensive custom branded content. For Wonder Media Network, however, programmatic advertising isn't part of its inventory. There are certain instances where programmatic advertising in audio makes sense, according to Shira Atkins, CRO and co-founder of podcast company Wonder Media Network, such as targeting people who are in one specific region versus running national ads. But on the latest episode of the Digiday Podcast, Atkins said she still believes that programmatic is “a tragedy for the podcasting ecosystem at large." Her team does not sell any of its ad space programmatically. Instead, the podcast network uses its branded content studio to make bespoke audio ads, which Atkins said creates memorable ads that listeners are less likely to skip over.

The season of change: Digiday's editors recap summer 2022's top trends in media
The summer can be a slow period for many companies, however the economic downturn, supply chain issues, rising inflation rates and world events like the Russian invasion of Ukraine didn’t take time off when the rest of us did. Now heading into the fall, a lot of media execs are trying to strategize for a business environment that doesn’t reflect how it used to look even six months ago. At Digiday, we spent the summer following these subtle – and not so subtle – changes to the industries we cover and narrowed down key trends that either emerged or expanded during the past few months. On the latest episode of the Digiday Podcast, my co-host Tim Peterson and I unpacked the biggest takeaways from that time period as well as chatted through what this could mean for media companies’ fourth quarter and the start of 2023.

How CBS News’ co-presidents Neeraj Khemlani and Wendy McMahon are stepping up their streaming news outlet
CBS News is adding more traditional TV talent to its streaming outlet. After rebranding its streamer as CBS News Streaming Network in January and adding a show hosted by “CBS Evening News” anchor Norah O’Donnell, the Paramount-owned news organization is now updating its streaming service’s primetime lineup by having former “Face the Nation” host John Dickerson anchor CBS News Streaming Network’s 7 p.m. slot. In the latest Digiday Podcast, CBS News and Stations co-presidents and co-heads Neeraj Khemlani and Wendy McMahon discussed the new nightly primetime news program and the streamer’s development since its November 2014 debut. “We’re now lapping a year working together across CBS News and Stations, and the momentum’s been awesome,” said Khemlani. After accumulating more than 1 billion streams in 2021, CBS News Streaming Network is averaging more than 80 million streams per month — the number of times people have started streaming a video on the service — with viewers spending 1.4 billion minutes, on average, in aggregate per month watching the service’s programming, according to a CBS News spokesperson. CBS News is also plying the streaming service with more programming from its local news stations. At the start of this year, the news organization set the goal of increasing its live local coverage on CBS News Streaming Network by 15,000 hours to 45,000 hours by the end of 2022. But it has updated the amount, coinciding with the upcoming launch of CBS News Detroit in November, which will mark its fourteenth local channel on CBS News Streaming Network. “It’s quite the expansion effort, not only through the lens of more channels but also through the lens of the number of hours we’re producing live now across those channels. Nearly 46,000 hours annually of live coverage on those 14 streams by the end of the year,” McMahon said.

Dentsu Media’s Mark Prince is pushing advertisers to diversify their media mixes to support minority-owned publishers
There has been plenty of talk among advertisers and agencies about the need for brands to move ad dollars to minority-owned publishers to ensure they are reaching as many potential customers as possible. As svp and head of economic empowerment at Dentsu Media, Mark Prince is charged with turning that talk into action. “We’re guiding our internal investment and strategy teams to make sure that we have the framework that really fosters the inclusion of our diverse-owned outlets, working hard to remove the barriers that have long existed depending on the type of media that we’re working with in this space and also making sure that our diversity vendors are heard,” Prince said in the latest episode of the Digiday Podcast. An important aspect of Dentsu’s economic empowerment team is that it doesn’t sit in a silo but is part of the media agency’s investment group. “It was really important that we have a seat at the table where the dollars are being allocated,” Prince said. The economic empowerment team’s involvement in Dentsu clients’ investment strategies will play a role in ensuring that the agency group is able to meet its goal of 15% of its annual budget across media, creative and customer experience management to be spent with diverse-owned suppliers by 2025.

How BuzzFeed Inc.’s Edgar Hernandez is preparing for a recession while seeing signs of recovery
BuzzFeed Inc. chief revenue officer Edgar Hernandez and his team have been preparing for a potential recession since May. “We did some recession planning and presented that to senior leadership back in June. And so we’ve been playing the game as if we are in a recession,” he said in the latest episode of the Digiday Podcast. That recession planning boils down to two focuses with respect to BuzzFeed’s advertising business: “efficiency and innovation,” said Hernandez, who was CRO of Complex Networks before BuzzFeed acquired the media company last year as the latter company went public. “Efficiency” effectively means making it easy for advertisers to spend money with BuzzFeed and to see returns on that investment. “Innovation” means pitching them ad opportunities -- such as a new video programming slate that BuzzFeed’s sales team started pitching advertisers on in recent weeks -- that will help brands to stand out and capture audiences’ attention at a time when consumer confidence has ebbed. While BuzzFeed has seen the economic downturn’s impacts, as evinced by its most recent quarterly earnings report, the media company is also starting to see signs of an advertising recovery. The volume of pitch requests -- or RFPs -- for fourth-quarter ad opportunities that BuzzFeed is currently receiving is comparable to last year. That includes RFPs from advertiser categories such as consumer electronics and retail that have been soft throughout 2022. “There is a good signal in market right now that there’s increased opportunity going into Q4 and that especially some challenged categories like consumer electronics are being more active than they’ve been the other three quarters,” Hernandez said.

How The Washington Post's Joy Robins is using lessons from 2020 to handle the current economic slowdown
The Washington Post is starting to feel the squeeze on its advertising business but CRO Joy Robins is relying on lessons learned from the 2020 revenue slump to mitigate its impact on the business this time around. Similar to the previous guests of The Evolving CRO series on the Digiday Podcast this month, Robins said her role as revenue chief at the Post has changed tremendously, even in just the past year. This January, Robins added subscription revenue to her purview to develop how the revenue category could interact with advertising to gather more first-party data to produce more leads of paid readers. Ad clients are expecting faster turnaround times in their campaigns once their marketing budgets are released, according to Robins. And while certain categories are spending less now than they were in previous months, ignoring those clients is a critical error, she said on the latest episode of the podcast.

Vox Media's Ryan Pauley explains how expanding the CRO role beyond ad sales improves ad sales
In March, Vox Media expanded the purview of Ryan Pauley's role as chief revenue officer beyond ad sales to also encompass consumer revenue, affiliate and commerce businesses. Rather than diluting the role of ad sales, the broadening was designed to give the media company's advertising business a boost by connecting it more directly with Vox Media's other revenue streams. "There was a historical expectation that diversifying revenue meant the business lines were in competition with one another. In fact, what I'm realizing and what many companies are realizing is that they can really benefit from one another on the advertising side," Pauley said in the latest episode of the Digiday Podcast. By overseeing Vox Media's various revenue streams, Pauley said he feels more informed on how the revenue sources relate, which in turn helps him connect with the brand CMOs that Vox Media sells to. "I feel much more informed now when I go talk to a CMO about marketing strategies. We have a large paid acquisition team and budget, and we have the same challenges on how much do we prioritize brand versus performance and how do you bridge the attribution gap between the two," he said. That insight may help Vox Media as, like every other media company, it contends with the economic downturn and its impact on advertising. Pauley acknowledged that Vox Media has not been immune from that advertising drawdown, but he said the company is seeing ad dollars move to programmatically sold inventory, which is more performance-oriented for advertisers. "We're definitely seeing the lean towards more performance," he said.

'It takes ingenuity to survive': How The Daily Beast's Mia Libby is bracing for an economic slowdown
The job description for a chief revenue officer at a media company doesn’t resemble what it used to a decade ago. “There was a time where the lion's share of my job was just going out on sales calls,” said Mia Libby, revenue chief of The Daily Beast, who’s held that position for nearly five years. That was back when she considered the CRO title as more of the head of ad sales given the fact that advertising was the primary source of revenue for the company. Now, about half of her time is spent in internal meetings with the product, editorial, audience and subscription teams, in addition to sales, to find a healthy balance of how advertising, subscriptions, licensing and commerce all work together, Libby said on the latest episode of the Digiday Podcast. Heading into 2022, The Daily Beast wanted to find a more efficient method of monetizing the site’s users, from one-time visitors to paid subscribers. This meant creating more of a pipeline for converting readers to subscribers, but also by finding ways to collect first-party data in the process. With an economic slowdown creeping up on the horizon, however, Libby said that strategy is being looked to as the way of withstanding the potential headwinds, which could last a lot longer than the pandemic-induced recession of 2020. This episode marks the first of a four-part series on the Digiday Podcast, which explores how media CROs are leading their companies through turbulent times and are taking on new responsibilities as companies batten down the hatches with new revenue streams.

How Slate's Charlie Krammerer is prioritizing frequency to boost podcast revenue
Slate has been in the podcast business for nearly two decades, but refreshed its strategy this year to increase the frequency of its most popular shows. “Slowburn,” “Decoder Ring” and “One Year” are all narrative podcast series at Slate that will move from one season per year to two or three, to increase listenership as well as give advertisers the opportunity to advertise in those products at different points of the year. Meanwhile, some of the publisher’s weekly series will increase to a biweekly schedule to achieve the same goal of having more sellable inventory. On the latest episode of the Digiday Podcast, Slate’s CRO and president Charlie Krammerer discussed why his team has prioritized the frequency of existing shows instead of chasing scale like other podcast networks, as well as how his team of sellers is prioritizing a specific mix of custom content ads while investing in the host-read model. Making up about half of the company’s revenue, the podcast business is primarily advertising-dependent, although there has been a trend of podcast listeners turning into paid subscribers with Slate putting certain episodes of its most popular series behind its paywall.
A 2022 privacy regulation primer with Mayer Brown’s Dominique Shelton Leipzig
Don’t sleep on privacy regulation. So far 2022 may be lacking 2018’s one-two punch of the General Data Protection taking effect in Europe and the California Consumer Protection Act being passed in the U.S., but a spate of recent regulatory jabs could be setting up for a right hook. Consider the privacy regulation moves of the past couple months. The recently introduced American Data Privacy and Protection Act is the latest congressional bill proposing a federal privacy law in the U.S. The California Privacy Protection Agency released a draft of proposed regulations for enforcing California’s privacy law. Europe has passed the Digital Markets Act and Digital Services Act, each of which covers targeted advertising and data management. And GDPR enforcement is picking up. “The canary in the coal mine of what is triggering all this attention is the digital advertising ecosystem,” said Dominique Shelton Leipzig, a partner at the law firm Mayer Brown where she serves as the lead for global data innovation as well as ad tech privacy and data management. In the latest episode of the Digiday Podcast, Shelton Leipzig surveyed the current privacy regulation landscape and interpreted what it portends for the digital ad industry. Her verdict? “With all the regulation, there’s a minefield for companies approaching the space,” Shelton Leipzig said.
Introducing The Return
trailerDigiday is proud to present The Return, a podcast about what the return to the office can look like as corporate America adapts to the new, not quite post-pandemic normal. The Return follows the staff at one Atlanta-based advertising agency through Covid outbreaks, as well as the highs and lows of transitioning to hybrid work after two years of pandemic lockdown and working remotely. While the future of work is still under construction, employees across the country are forging their own paths to determine what that future looks like amidst parenthood, corporate mandates, long commutes and an ever-looming pandemic. The Return is hosted by Kimeko McCoy, senior marketing reporter at Digiday, and produced by Digiday audio producer Sara Patterson. Listen to The Return on Apple Podcasts, Spotify, or wherever you get your podcasts.

Why The Wall Street Journal is centering personal finance on its new commerce site Buy Side
The Wall Street Journal is finally entering the commerce space after spending a year figuring out what that business will look like for Dow Jones. Launched last month, Buy Side from WSJ is a standalone site whose newsroom operates separately from the Journal, but has the same focus of helping people make financial decisions -- a shared mission for Dow Jones’ other properties including MarketWatch and Barron's, according to the company's chief revenue officer Josh Stinchcomb. The timing of Buy Side's launch -- which is likely taking place right before a recession -- could be a unique challenge for most commerce publishers, with audiences starting to pinch their pennies and brands reconsidering their affiliate marketing budgets. But Leslie Yazel, head of content for Buy Side, believes that these circumstances could benefit her team's editorial strategy, thanks to the personal finance focus featured in each article. On the latest episode of the Digiday Podcast, Stinchcomb and Yazel discuss how Buy Side is balancing consumer product recommendations with detailed budgeting breakdowns to help readers make purchase decisions through the lens of value, as well as setting sights on striking up affiliate partnerships with financial institutions.

GroupM’s Bharad Ramesh explains why TV advertising’s measurement shift is only getting started
Heading into this year’s annual TV advertising upfront negotiations, the big story was whether TV ad buyers and sellers would move en masse away from using Nielsen’s measurements as the currency for their upfront deals. They didn’t. However, that doesn’t mean the measurement makeover wave has ebbed, GroupM executive director of research and investment analytics Bharad Ramesh said in the latest episode of the Digiday Podcast. “I don’t know if things have quieted down. They may be quiet publicly, but we know internally — and I know speaking for some of our other agency peers — internally there’s a lot of work going on in terms of lining up tests or talking to networks about shadowing currencies or even, in the case of another agency, piloting for the upfront with an alternative currency,” said Ramesh. Much of the industry’s measurement work currently revolves around testing the various measurement providers in order to assess their pros and cons. For example, GroupM has been running tests with more than a dozen of its largest clients to evaluate measurement providers — including iSpot.tv and Comscore as well as Nielsen’s upcoming revamped measurement system Nielsen One — so that in the first quarter of 2023, WPP’s ad buying arm and its clients can decide on which to use as currencies in next year’s upfront market. “Essentially we’re taking a campaign that’s scheduled to run in Q2 and Q3 of this year, and we want to be able to capture the campaign with the alternate providers where possible,” said Ramesh. However, he added, “the goal is not to compare and contrast as much as to understand where each of these currencies are in terms of their readiness.”

Bustle’s Charlotte Owen is on a mission to turn around Elite Daily
BDG has been on a mission to revamp the brands in its lifestyle division for the past few years, by increasing the exclusivity in its events business, acquiring new luxury-focused fashion brands and adding shoppable elements to its content. But editorially, BDG’s namesake brands Bustle and Bustle UK have been undergoing a content transformation too, led by editor-in-chief Charlotte Owen. Taking a page from the tried-and-true playbook of magazines in the industry, Owen’s team has started going after a higher caliber set of celebrity interviews in the form of monthly digital covers, only her strategy for interviewing goes against the standard formula she sees practiced by other publications. Owen, who helped launch Bustle UK in May 2018, was promoted to lead both the U.S. and U.K. editions of the site in January 2020, and two years later in April 2022, was tapped as the editor-in-chief of BDG’s Gen Z-focused media brand Elite Daily as well. Elite Daily, which was acquired by BDG in April 2017, after its former parent company Daily Mail General Trust deemed it all but worthless at the end of 2016, has been on a steep uphill climb to regain the authority it once had over 18-24-year-olds. The site had achieved profitability one year after its launch in 2012, leading it to be bought for over $40 million in January 2015 by DMGT, but like many digital publications of the time, fell victim to Facebook’s algorithm changes shortly thereafter. On the latest episode of the Digiday Podcast, Owen discusses how she is applying the leadership lessons and editorial strategy that’s worked at Bustle to Elite Daily in hopes of restoring the brand’s authority within the college-aged demographic once again.

From Cannes: Jellyfish CEO Rob Pierre believes in prioritizing platform partners as much as clients
In the final installment of the Digiday Podcast from the 2022 Cannes Lions Festival of Creativity, I was joined by Rob Pierre, the irrepressible CEO and co-founder of Jellyfish, a network of agencies and marketing services that specialize in digital work and transformation. Pierre distinguishes Jellyfish's operating philosophy from the agency holding companies on a two key levels. For one, Jellyfish operates off one single P&L — no regions, no divisions — and for another, the network prioritizes the major platforms as importantly as it does its clients. "It sort of started with us thinking that we would love our clients to treat us like partners, not vendors. And, of course, if that's what we would like for us, you know, we can't treat our vendors any differently," said Pierre, who started Jellyfish in 2005. "And then it became apparent that if they're both partners, why would you treat them any differently? ... So yeah, I actually think our business turned around when we decided, as an example, to treat Google like our best client." New forms of connecting with consumers have gotten Pierre's, and consequently Jellyfish's, attention, and he said he wants to be sure to put in the work to figure out how and when to reach them. "If advertising is the monetization of attention .. it's much harder to grab someone's attention because it's so disparate," he said. "It's on so many different platforms on different devices for very short periods of time. So, but where are people going to spend? Where are the eyeballs going to be in the future? [W]e're thinking the metaverse is one of them."

From Cannes: IPG's data chief Arun Kumar wishes there was a Hippocratic oath for marketers
The Cannes Lions Festival of Creativity is well underway, as the crowds along the Croisette clearly indicate. But a lot of the action, and heady conversations, are also taking place in the suites and conference rooms of the big hotels that dot the main boulevard of Cannes -- not to mention in the yachts parked in the Vielle Port alongside the Palais where Cannes content and awards are taking place. I was fortunate to have one of those conversations with Arun Kumar, chief data & marketing technology officer for IPG, who's also CEO of IPG's marketing intelligence engine Kinesso, who was my guest on the latest installment of the Digiday Podcast. He's essentially the principal data architect for the entire holding company. Kumar is an outspoken defender of marketers' right to gather data on consumers in ethical ways, and is a big believer that now is the moment for marketers, agencies and ad-tech companies to speak up before further privacy legislation is crafted that could limit or hamper the ability to understand consumer patterns. His concern is that, without input from the industry, legislators will craft rules promoted mostly by privacy advocates. "As an industry we've let ourselves down by not being present at the table," said Kumar, who thinks there should be national standards for privacy rules. "What the marketing industry has done is stood up, and basically put its head over the parapet, got itself shot at, and not done anything to disabuse anyone of those notions [of abuse of data] ... We've now conflated cookies with privacy." If only the marketing world had devised some sort of Hippocratic oath at the outset of the digital era, the industry wouldn't have come under the degree of scrutiny it is getting from legislators. He looked to the medical world as an example to be emulated, where all doctors are held to the fundamental ethical base of do no harm, which influences all their actions. "One of the places we should look forward to is medicine," said Kumar. "No matter where you go in medicine, no matter what you discover, there are certain ethics surrounding it, which come from the principles [the Hippocratic oath]. We as an industry ... have not aligned on what those principles are, we're asking ill-prepared legislators and bureaucrats to solve the problem, and the reality is when you step into the metaverse or other places ... there is going to be more data exhaust that comes out of that."

From Cannes: Forrester's Joanna O'Connell on fraud, data, walled gardens and networking again
The Digiday podcast this week is coming to you live from the Cannes Lions, where the media, marketing, ad tech and creative worlds have come together for the first time in person in two years. The guest for today's podcast is Joanna O'Connell, vp and principal analyst with Forrester Research, who offered an unvarnished view of the ills of the industry while crediting some corners of ad tech for trying to make things better. "In the 25 years of digital advertising, innovation has outpaced thoughtful, methodical, careful assessment of what could be done versus what should be done," said O'Connell, sitting in the lobby of the famed Martinez hotel at the far end of the Croisette, the main boulevard that links all major hotels to the Palais (where Cannes-Lions-sanctioned content is held). "There's a lot happening that's shining a light on what we do that gives us a moment, or should give us a moment, of pause," added O'Connell. "And I say this to the biggest brands and to the biggest media platforms in the world because it is their responsibility, ultimately, to be shepherds of great experiences for consumers." O'Connell also address the flood of new tech innovations that create "a lot of noise," the causes of continued fraud in the industry, what the walled gardens may face from brands, and why the idea of consumers ultimately owning data is a much more nuanced issue than it appears.

From Cannes: PHD's Philippa Brown on transforming the media agency to serve clients more effectively
Welcome to the Cannes Lions, which is meeting in-person for the first time since 2019. This week is going to be equal parts exhausting and exhilirating. Although the Lions celebrate all of advertising, the media agency world has taken more of a center-stage position in recent years. "Rather than just talking about servicing our clients and understanding our clients' business, what we're really doing more about and talking more about now is how we can help them in their journey of transformation, and I think that has been the thing that I've really seen the language shift over the years," said Brown, a 15-year veteran of Omnicom. Brown addressed the realities of dealing with scope creep from clients, citing the need to be straightforward and honest when having those discussions. "We need to be paid fairly ... More and more clients today realize they're asking a lot of us, and realize that we're not a charity -- that we do need to pay our people fairly and also have a return for our shareholders like they have to have a return for their shareholders." Brown has had to adjust to a new boss in Florian Adamski, who took over less than a year ago from Daryl Simm as global CEO of Omnicom Media Group. Flo, as he's known in the company, "is very much in the detail .. and very much a roll-up-sleeves executive, which I appreciate," said Brown. "He's also incredibly future facing, which again is really important, and sets a very clear vision for us moving forward." The digital industry's focus on performance marketing that comes so easily with a lot of newer innovations can be a dangerous path to go down if one overlooks the importance of brand, Brown explained. "A couple of the watch-outs are that you move too far into performance marketing and you forget about the brand, the strength of the brand," she said. "And that's what you'll see coming through in Cannes, I hope. The brand hasn't gone anywhere -- it still needs to have great ideas behind it, [and] it needs to capture the imagination of consumers and cut through. Sometimes I do worry that over the years we've gone too lower-funnel, performance, and we've forgotten about the brand." What does she hope to get out of Cannes Lions most of all? Connecting with people in-person again. "The number one thing for me is to see people," Brown explained. "There are some clients who are going to be there that I've only seen ever on a screen because they started their jobs during the pandemic ... so for me, that's one of the most exciting parts of the festival." Check out other upcoming podcasts from Cannes with agency leaders and analysts this week.

Magnet’s Danielle Johnsen Karr explains why Team Whistle’s social content agency is not a branded content studio
In February, digital video publisher Team Whistle unveiled Magnet. The Eleven-owned media company billed Magnet as a social content agency rather than the more typical branded content studio label that publishers have opted for in the past. In the latest episode of the Digiday Podcast, Magnet lead Danielle Johnsen Karr explained that the company felt the studio label could constrain the roughly 35-person agency’s prospective client base. Magnet provides a lot of the same services as the typical publisher branded content studio, such as short-form video production and editing down clients’ long-form content, Johnsen Karr acknowledged. But the social content agency also provides influencer marketing and channel management services and is looking to secure longer-term relationships with advertisers that extend beyond the scope of a given campaign. “We felt like if we landed in that studio space, while we do all have those offerings, it might just sort of limit us in where we were going to reach some prospective clients, especially when we wanted to get into those longer-term remits with certain opportunities,” said Johnsen Karr. If Magnet does not fashion itself a branded content studio and describes itself as a social content agency, does that put it in the realm of traditional creative agencies? That designation would fit Johnsen Karr’s background, having come from the agency world and worked for agencies including McCann NY, Deutsch NY and 360i. “Good question. We’re probably not seeing ourselves as your typical creative agency. We do offer a lot of the services. What we don’t want to be doing is more of that day-to-day management,” Johnsen Karr said. Social content agency it is.

Google’s David Temkin sheds light on the company’s preparations for disabling third-party cookies
Google is keeping to its end-of-2023 deadline for disabling the use of third-party cookies in its Chrome browser, the company’s senior director of product management, ads privacy and user trust David Temkin said in the latest episode of the Digiday Podcast. Of course, that timeline could still change, as it has before. But part of Google’s decision to extend its previous deadline was to give the company time for testing and tweaking, said Temkin. “We’ve got a pretty good line of sight to the endpoint. We’ve got a good plan to get there, and we’re making rapid progress,” he said. Much of that plan centers on Google’s Privacy Sandbox, which spans the company’s collection of cookie-replacing technologies. That includes contextual targeting proposal Topics and retargeting tool FLEDGE. And technically, Google has two Privacy Sandboxes: the web-oriented Privacy Sandbox for Chrome and the recently introduced mobile-minded Privacy Sandbox for Android. Considering the development of the connected TV advertising ecosystem and CTV’s reliance on the cookie-like IP address, CTV would seem ripe to eventually receive its own Privacy Sandbox — a possibility that the Google executive entertained. “At some point in time, could solutions be delivered on CTV that would deliver the same kind of relevant advertising that you can see on these other identifier-free platforms? Yes,” said Temkin.

How Front Office Sports is leveling up its branded content business through educational courses
Born out of a college class project in 2017, Front Office Sports is entering its fifth year with an eye on growth. Earlier this year in February, FOS got a round of funding from Crain Communications, which bought a 20% stake in the company on a $25 million valuation. Founder and CEO Adam White said that the company is on a path to profitability this year between the investment and the success it's seen in revenue streams like its year-old learning business. In total, FOS is projected to earn eight-figures of revenue this year. On the latest episode of the Digiday Podcast, White talked about using the influx of revenue and investment to grow the FOS team, which is now at 40 full-time employees, including the recent hire of Lisa Granatstein as its chief content officer from Adweek where she served in the same role. Earning 99% of its revenue from advertising still, Granatstein will be responsible for finding more sponsorship opportunities on editorial projects, as well as growing the Pro subscription product that’s still in its beta phase.

Future plc’s Jason Webby says U.K. publisher wants to be a dominant player in the U.S.
In the roughly two years since Jason Webby joined Future plc as chief revenue officer for North America, the U.K. publisher has acquired eight companies — including Marie Claire U.S., a portfolio of Dennis Publishing properties and data platform Waive — and the pace of acquisition is unlikely to slow in the short term given the company’s ambitions. “The shopping spree we’ve been on is pretty prolific. And most of that is really geared towards being one of the dominant media players in the United States and North America,” Webby said in the latest episode of the Digiday Podcast. While the bulk of Future plc’s buys have been purchases of publications, the strategies behind them have not solely been about adding like inventory and like audiences. That was the case with its deal for WhoWhatWear, announced in May, to bolster the publisher’s portfolio of women’s lifestyle publications. But its acquisition of entertainment publisher CinemaBlend last year opened the company up to entertainment advertisers that hadn’t yet become part of its client base, Webby said. Meanwhile, the March acquisition of Waive will help the company to build on its first-party data platform Aperture as Future plc develops its own identifier, Future ID, which is designed to not only help the publisher prepare for the demise of the third-party cookie but also capitalize on its burgeoning U.S. business. “We feel really good about our ability to not have to rely on cookies at all. And we have that ability today. One of the benefits of having such a vast user base that’s all on our same owned-and-operated platform is we’re already reaching one out of every three U.S. online adults,” said Webby.

Inside Hearst UK’s multi-pronged approach to third-party cookie replacements
As the third-party cookie apocalypse approaches, it’s looking increasingly likely that there will not be one sole replacement that will satisfy publishers’ and advertisers’ needs. That’s never more evident than when you ask a media company about the different data collection strategies they’re testing right now. At Hearst UK, Faye Turner, head of commercial strategy and insight, and Ryan Buckley, head of digital, are leading the charge of finding and testing various methods of data collection. On the latest episode of the Digiday Podcast, they share how over the past few years, they’ve tested and implemented different alternatives to third-party cookies ranging from 50,000-person audience panels to newer options like clean rooms and data matching. But with any new tech, possible downfalls and red herrings are bound to reveal themselves in what Buckley calls the “gold rush” of third-party cookie alternatives, including clean rooms.

With the return of travel, Condé Nast Traveler puts its new global team to the test
The return to travel has come back in nearly full force and for a media brand like Condé Nast Traveler, that’s music to its editors’ ears. Like any travel publication in March 2020, CNT needed to pivot its editorial output to include more news about travel restrictions and less about where in the world its readers should jet off to. Since then, however, the brand has been able to pivot back to a degree, only now it has two years' worth of organizational changes and international collaboration to add to its content. As one of the brands under Condé Nast International that has reorganized to link all of its seven global editions under one editorial director, CNT has created a number of editorial packages and initiatives that include contributions from the writers and editors in the United States, the United Kingdom, Italy, Spain, the Middle East, China and India. But the international collaboration has also changed how global editorial director Divia Thani, who is based in London, and deputy global editorial director Jesse Ashlock, who is based in New York City, run their teams and lead editorial direction across several time zones. In the latest episode of the Digiday Podcast, Thani and Ashlock discuss how they’ve been tracking the return of travel and how they’ve expanded their editorial strategy to pull from the whole Condé Nast Traveler ecosystem after their international reorg.

With commerce at the center, how an Instagram influencer turned Amazon Live host
Influencers have developed a special knack for making a product go viral, selling it out seemingly overnight, and as more and more retailers and brands notice this, an opportunity has emerged for creators to take their talents (and followings) to new platforms to sell products in a more formalized manner. Enter influencer Katie Sands, who has run her lifestyle and fashion blog — as well as her Instagram account @HonestlyKate since 2016. In early 2020, she joined Amazon Live as one of its first live stream hosts to test, recommend and curate products from the online marketplace that are not only in line with her personal brand but will appeal to her followers to click the buy button. Sands has 332,000 followers on Instagram and she uses the social platform to give both fans of her blog and fans of her Amazon Live stream a look into her personal life, which is used to plan out the narratives and themes of each live stream. In the two-year period since acting as a host, she has accumulated anywhere from 1,000 to 20,000 active viewers per live stream. Other brands — particularly in the beauty and fashion space — work with Sands in long-term capacities to increase their sales amongst her following, which is where she said the bulk of her income comes from. In this final episode of the Digiday Podcast’s four-part creator series, Sands unpacks what it is like being an Instagram influencer in 2022 and why working across several platforms is necessary, as well as what it’s been like moving into the considerably newer role of live stream shopping influencer.

How Twitch streamer Blizzb3ar quit his job to become a full-time creator
The idea of an “overnight sensation” is often sensationalized when it comes to individual video creators. To accrue a sizable enough audience to become a full-time creator can require years of consistently posting videos and cultivating a community around them. But, thanks to adhering to a disciplined streaming schedule, Twitch streamer Blizzb3ar became a full-time creator in less than a year. During the pandemic, Blizzb3ar started more seriously live-streaming on the Amazon-owned video platform while working a day job for military contractor British Aerospace Engineering Systems. He gained a following thanks to his niche as a self-described “cozy streamer,” broadcasting himself playing less intense video games as well as building Lego sets and generally offering a space on the streaming platform for people looking to hang out. “Six, seven months in, I started trying out ‘just chatting’ content and just talking and seeing what it’s like to have a conversation with my community,” said Blizzb3ar in the latest episode of the Digiday Podcast. The Twitch streamer is the third guest in the Digiday Podcast’s four-part limited series spotlighting creators. The two previous episodes featured YouTubers Colin Rosenblum and Samir Chaudry and TikTok star Kris Collins. Sometimes Blizzb3ar will set out to stream himself playing a game like “Stardew Valley,” he added, “and I will accidentally talk for eight hours and completely forget to open up the game.” Not that his audience minds. “They’ll be like, ‘It’s fine. We had fun for eight hours.” Where Blizzb3ar was having less fun was at work. He would cry in his car after leaving work, and he noticed his day job taking a toll on the quality of his streams. “I was like, 'something has to give,’” he said. And so it did. “February 2, 2021, I quit my job at BAE Systems, and then three days later, I was offered a Twitch partnership. So it kind of felt like I closed one door and another door opened.

Why TikTok creator Kris Collins takes a scripted approach to content and doesn't rely on popular trends to gain followers
Kris Collins was working as a hairdresser at the onset of the pandemic in March 2020, and like so many others lost her job. But she soon found solace in posting content on TikTok that made her — and her fast-growing audience — laugh. By July 1 that year, she hit 1 million followers on her TikTok page, @KallMeKris. Once that number quadrupled to 4 million, she decided to add YouTube into the mix to try and diversify her audience and give fans more long-form content. “After that first million I thought it was going to stop [but] then it just kept going,” said Collins on the latest episode of the Digiday Podcast. “I think I was in a constant state of denial until I was over 10 million [followers] on TikTok.” Now Collins has over 43 million followers on TikTok, 5.7 million subscribers on YouTube and almost 2 million followers on Instagram. Collins built her following without qualifying (as a Canadian) for TikTok's creator fund, which made it all that more pressing to have direct brand deals across all three platforms. Those deals have become Collins’ primary source of income though she didn't say how much she earns from brand deals, she discusses why she takes a calculated approach to which brands she works with and how many sponsored posts go up per week. For the second episode in a limited series covering creators, Collins discussed how TikTok helped her rapid rise to stardom, how she’s been able to strategically balance brand deals with original content, and why jumping on TikTok trends isn’t the only means of building an audience.

How YouTube stars Colin and Samir went from nearly quitting to creating their own media company
Creator duo Colin Rosenblum and Samir Chaudry have a YouTube channel with more than 700,000 subscribers. But a little more than two years ago, they came close to calling it quits. “I have our 2019 [profit and loss record], and we were $18,000 in the hole,” said Chaudry in the latest Digiday Podcast episode. While the pair was producing videos for their YouTube channel “Colin and Samir,” their primary source of income was elsewhere. “We were doing freelance production projects, getting paid very little to do them, and that’s what was funding the channel,” he said. Then, in early 2020, Samsung offered Rosenblum and Chaudry an annual contract to become brand ambassadors. Securing that income provided the pair an opportunity to finally figure out the focus of their YouTube channel. The lack of content focus had been a strain since 2016 when they left Team Whistle — to which they had sold their previous company The Lacrosse Network — and struck out on their own as independent creators. “We went through three to four years of struggling to find our identity, struggling to find out what our business was,” said Rosenblum. Since then, their business has become the business of being a creator. Across their YouTube channel, their podcast and their newsletter The Publish Press, Rosenblum and Chaudry maintain a singular focus on covering the creator economy, which spans interviews with creators as well as analyses of creator trends and stories from their own experiences as creators. That focus on the creator economy not only provides Rosenblum and Chaudry with their own bedrock, but also offers a solid foundation to kick off the Digiday Podcast’s new limited series that is similarly focused on creators. Over the course of four episodes, we will interview creators from top platforms Instagram, TikTok, Twitch and YouTube, starting with Rosenblum and Chaudry.

How Refinery29’s Simone Oliver is complementing content with commerce
As a publication specializing in fashion and beauty, Vice Media Group’s Refinery29 has its origins in commingling content and commerce. Now the outlet is looking to extend its expertise to live shoppable video. “We’re going to start live testing [live shoppable video] in the spring. We’re considering YouTube as a our starting place, and we’re probably going to start with beauty because it’s a strong category for us,” said Refinery29 global editor-in-chief Simone Oliver in the latest episode of the Digiday Podcast, which was recorded in front of a live audience at the Digiday Publishing Summit on March 29. With live shoppable video, Refinery29 expects to take a similar tact that it has adopted with its commerce content overall: Allowing its audience to experience products vicariously through its editorial staff. “We know for us creating that sense of community, having our editors out front, having their faces in front is really important,” Oliver said.As Oliver said of Refinery29’s overarching approach to commerce content, “we’re not gatekeepers. We’re here to experience the trends with you. Our audience is savvy as heck. They don’t need us to tell them the trends. What we do is we test-drive those trends for people. And that’s one of the ways we generate trust.”

‘Hell’s Kitchen’ producer Arthur Smith reflects on how production has and hasn’t changed since the pandemic
In his forty years of experience in TV production -- spanning shows including Fox’s “Hell’s Kitchen,” NBC’s “American Ninja Warrior” and Netflix’s “Floor is Lava” Arthur Smith has seen plenty of changes. Nothing like the past two years, though. “There was a point between March and July [2020] where we were stuck in neutral. We couldn’t produce anything,” the chairman of A. Smith & Co. Productions said in the latest episode of the Digiday Podcast. Effectively overnight, six of Smith’s shows that had been slated to go into production that spring were put on ice. “The day that the NBA canceled their season was the day that we were supposed to start shooting [the new season of “American Ninja Warrior”] in Los Angeles. We were all set up, all ready to go -- and we canceled it as well,” he said. As quickly as the entire production industry came to a halt, though, projects soon began to return to production in the summer of 2020, albeit with significant adjustments. Two years later, there remain differences compared to pre-pandemic productions, but they are fewer. “We’re making shows again, and we’re making shows at the level that we were making them in 2019. We just show two seasons of ‘Hell’s Kitchen,’” said Smith, whose company produced more than 200 hours of programming in the past year. He added, “the amount of production and the types of production [going on today], it is essentially back to normal.”

'DAOs are the new institutions': Why Blockworks is training its sales team to pitch to crypto groups
Crypto trade publication Blockworks is on track to earn $20 million in revenue this year, up from $13 million in 2021 and a large part of that strategy is targeting a new wave of wealth — DAOs. Decentralized autonomous organizations (DAOs) are basically clubs for crypto enthusiasts, but they can be as organized and official as a company. Most typically operate under a shared goal and give each member an equal say in making decisions. As members have to buy into the DAO, they can potentially have more money than most clubs would ever know what to do with — sometimes billions of dollars worth of crypto, according to Jason Yanowitz, co-founder of Blockworks. In the latest episode of the Digiday Podcast, Yanowitz and co-founder Michael Ippolito explain why they’re training their sales staff to pitch DAOs on advertising opportunities and how brutally honest yet helpful the feedback can be from thousands of DAO members. And as a blockchain native publication, Ippolito and Yanowitz dig into their NFT strategy and why they feel publishers need to take a different approach to sell non-fungible tokens compared to other brands or artists.

Why Overtime's Elite basketball league is using social audience interest to find a live TV rights buyer
One year ago, Overtime announced it was creating its own basketball league made up of 16- to 18-year- old players — a demographic representative of the sports’ publishers’ audience. Called the Overtime Elite League (or OTE), the social media-first sports publisher used some of the $80 million raised last year in its series C to build a basketball arena, boarding school and dorm facility in Atlanta, and recruit 27 high school-aged athletes, all of whom are paid six-figure salaries, to get the league off the ground. As the three-team league wraps its first official season, Overtime’s co-founder and president Zack Weiner came on the Digiday Podcast to talk about the advertiser-based business model his team has created around the Elite League. The ultimate goal for making the league profitable, however, is to sell the live game rights to a network or streaming platform, which is the money maker for professional leagues, like the NFL, NBA and MLB. Currently, OTE’s games are not broadcast to Overtime’s audience, but Weiner said the off-the-court video series and game highlight reels are working to introduce viewers to these players and generate excitement around the league, which will hopefully get a buyer to purchase the live rights for a sizable sum.

How A+E Networks’ Mark Garner is managing the TV network group’s programming library in the streaming era
Mark Garner’s job would have been much simpler a decade ago. As evp of global content sales and business development at A+E Networks, he’s charged with doing deals to distribute the company’s own original programming. “My job is to sell all the content that we have in our library and all of our upcoming content that we’re producing on a go-forward basis across a multitude of partners,” Garner said in the latest episode of the Digiday Podcast. “Multitude” may not capture the magnitude of distribution outlets. In the past, the distribution would have been largely limited to selling the shows through storefronts, be they brick-and-mortar like Blockbuster or digital like Apple’s iTunes. But the scope of those deals now spans the spectrum of streaming services, from Netflix and Discovery+ to The Roku Channel and Crackle. And then there are A+E Networks’ own streaming properties, including its 24/7 channels running on free, ad-supported streaming TV services. Setting up these deals isn’t so simple as selling to the highest bidder, though. Sometimes a near-term deal can cut into the long-term payday. “While there might be some really interesting check that could be written in the near term, they may, in fact, not take into account the opportunity cost of the long-term value, the lifetime value of this content,” Garner said. The equation would likely only get even more complicated if A+E Networks were to decide to roll out a standalone streaming service a la Paramount’s Paramount+. “Right now we’re very happy with where we sit in the ecosystem where we have the opportunity to distribute our content broadly across a number of different places,” said Garner.

Why Serotonin's CEO believes brands should be taking a 'Web2.5 approach'
While some brands are flocking to the blockchain by launching NFTs or establishing themselves in the metaverse, other companies are still on either side of the spectrum. From contemplating whether their customers are ready for a new virtual shopping reality, or if the crypto-native internet users will be receptive to their brand’s debut in Web3, not all companies are ready to embrace the blockchain. But in these early stages of blockchain development, what a lot of brands aren’t realizing is that the move to Web3 doesn’t have to be an all-or-nothing transition and can be taken gradually and thoughtfully. That’s how Amanda Cassatt sees it, according to the latest episode of the Digiday Podcast. Cassatt is a pioneer in Web3, having assisted in the launch of the Ethereum blockchain as well as co-founding two companies, Serotonin and its subsidiary Mojito, both of which work with companies to find their footing in the Web3 space. As CEO of marketing agency Serotonin, her team works on customer acquisition strategies that are directed to crypto-native audiences, and as president of Mojito, a NFT studio and tech platform company, clients like Sotheby’s have worked with her team to execute NFT drops and develop metaverse presence in some cases for the first time. While there is a lot to understand about the blockchain, Cassatt said the strongest approach a brand can take to entering this space is to remain focused on the unique value proposition of a company.

In the age of ad tech mergers, IAS is prioritizing trust as it ads CTV sales to its business model
In 2021, Integral Ad Science (IAS) took the plunge into the connected TV space with the acquisition of Publica, a company that sells ad inventory for CTV publishers. This was a departure for IAS as it primarily focused on measurement verification and brand safety standards, but CEO Lisa Utzschneider said that it was the right combination of skills, insights and data coming together that enabled the newly combined company to be a one-stop-shop for marketers transacting in the CTV space. Of course, as consolidation in the advertising tech industry takes place, monitoring potential opportunities for conflict of interest will be necessary for the buyers operating in this space, but in the latest episode of the Digiday Podcast, Utzschneider said that IAS’s and Publica’s clients haven’t expressed concerns. That’s because the trust that both companies instilled in clients before the merger has carried through thanks to a deliberately long collaboration period prior to the point of sale, giving clients the chance to test the waters while the companies did not have shared finances. In this episode, Utzschneider talks further about the acquisition of Publica, as well as the ongoing need for brand safety on platforms and why IAS is doubling down on its contextual data strategy in the face of the cookie apocalypse.

How ‘Close Up’ host Kelley Carter developed into a multi-hyphenate entertainment journalist
In the entertainment industry, there’s a term called “multi-hyphenate” that refers to people who may act, direct, write, produce, sing and/or perform other crafts. As an entertainment journalist at The Undefeated, Kelley Carter is familiar with this term. She also embodies it as a journalist. Beyond her text-based reporting, Carter hosts podcasts — including ABC Audio’s recently debuted “Close Up” which features interviews with the who’s who of Hollywood and releases new episodes on Wednesdays — and is an Emmy-winning video journalist and co-runs a production company that is developing a TV show for Showtime. “A lot of this became an accident. I wasn’t necessarily seeking out to do anything other than what I was doing, which at the time was a newspaper reporter,” Carter said. Her experience at print newspapers also helped to familiarize Carter with the business side of journalism and the often tenuous terms of journalists’ employment statuses. During her time at the Chicago Tribune, she saw other journalists being laid off for the first time. “Because we had some indication that layoffs would be coming to Chicago, ironically I was trying to figure out what my plan would be if I got laid off. I was like, ‘What do I want to do?’” said Carter. The apparent answer: Everything.

Why Lauren Williams left Vox to create news nonprofit Capital B
After the murder of George Floyd by a police officer in May 2020, many journalism outlets and journalists spent time reckoning with how the news industry could improve its coverage for Black people. Among those journalists was Lauren Williams, who was editor-in-chief and svp of Vox Media’s news property Vox.com at the time. Williams and a former colleague Akoto Ofori-Atta — then-managing editor of non-profit news outlet The Trace — decided to leave their respective newsrooms to form their own, Capital B, a nonprofit news organization officially launched on Jan. 31 and focused on covering the news for Black people. “I do really think that, if I had gone to Jim Bankoff — who’s the CEO of Vox Media — and said, ‘I really want to do something different,’ I think he would have heard me in that moment and would have been open to discussing something. But I didn’t do that,” Williams said in the latest episode of the Digiday Podcast. One reason Williams and Ofori-Atta opted to set off on their own is because they believed the nonprofit route was the right path for what they had in mind. By primarily depending on donors for funding rather than advertisers or subscribers — each of which can be fickle financial sources, though Capital B does operate a paid membership program — Capital B would be able to prioritize covering important issues for a specific audience. Minding Capital B’s business model is also meant to help the organization to augment its national coverage by standing up more local news outposts, as it already has with Capital B Atlanta with a second local news outlet expected to be added later this year. “To spin up a new newsroom, we just have to hire the journalists. So in that way, we’re cutting cost enormously and just adding efficiency to the process where we can be really nimble about where we’re going next,” Williams said.

Vice Media Group’s Cory Haik aims for commerce, consumer to represent two-thirds of digital division’s revenue by 2024
Vice Media Group’s digital division, like many digital media outlets, currently generates the majority of its revenue from advertising. And like many media companies, VMG’s digital arm is on a revenue diversification kick. “It is my goal to get into 2024 to have a third of revenue coming from ad-supported, a third [from] commerce and then a third [from] consumer,” VMG chief digital officer Cory Haik said in the latest episode of the Digiday Podcast. She acknowledged the aim “is ambitious for us” but discussed how VMG’s digital division — which is profitable — is already chipping away at the undertaking. Last year the company debuted a new commerce vertical called Rec Room and also introduced a subscription product, Waypoint+, for its gaming publication Waypoint. During the interview, she discussed different ways in which VMG will be building on those initial moves, such as by rolling out affiliate content on new properties like fashion and culture vertical i-D and adding a reader donation option for its news content. “Our revenue is primarily ad-supported, but we’re opening that up. And we’re very, very bullish on diversification and running hard at that,” Haik said.

How The Newsette’s founder earned $40M for the media company in 2021
Daniella Pierson founded the daily lifestyle- and business-focused newsletter, The Newsette, while on break during her sophomore year of college, and over seven years, has turned it into a $40 million business. That's thanks to, she said, a subscriber base of 500,000, that helped lead the company to end 2021 with a profit worth eight figures. Now, the 26-year-old entrepreneur, who also serves as the CEO of the media company, is planning to invest millions of dollars throughout the company to grow the business this year, including the newly formed creative agency arm, called Newland. On the latest episode of the Digiday Podcast, Pierson acknowledged that growth didn't come without challenges: “It really was touch and go until the last few years,” she said, and her team only recently doubled in size this year to 25 people. It’s “really important for young entrepreneurs to know that just because something isn't taking off and making millions of dollars a year or two, doesn't mean that it can't and year five.” Pierson herself is also channeling her entrepreneurial spirit in new ways this year by working with co-founders Mandy Teefey and Selena Gomez to create Wondermind, a start-up centered on democratizing access to mental health care that operates a production studio, media arm and product business.

How Leaf Group transitioned to being a commerce-dominant media company
Over the past eight years, Leaf Group (formerly known as Demand Media until 2016) has transformed itself from a SEO-focused content farm to a commerce-driven media company that sold for $323 million to Graham Holdings last June. Much of that transition was done at the hands of CEO Sean Moriarty, who wanted to build a portfolio of expert-led content that readers turn to when making purchases. And now the media side of the business earns about two-thirds of its revenue from its commerce business, Moriarty said on the latest episode of the Digiday Podcast. Moriarty joined Leaf Group after the media company acquired online art marketplace Saatchi Art in August 2014, where he had served as CEO for a year. The addition of the artwork marketplace (and Society6, another marketplace Leaf Group acquired in 2013 that turns its network of artists’ designs into buyable HomeGoods) has taught the media properties in the portfolio a lot about e-commerce, he said.

In depth: How Digiday reporters are mapping the metaverse
To many, the metaverse might feel like an obscure, perhaps mysterious, part of the internet that’s exclusive to gamers, NFT collectors and over zealous tech CEOs. However, as the metaverse develops, the truth is that it has the potential to reshape the entirety of the online world in ways a lot of people don’t expect. The metaverse could be the solution to universal ID, a way to better connect scattered workforces and provide a new e-commerce strategy for brands and retailers looking to reach younger consumers. “Really the most important thing when people say the word metaverse is that they're just talking about a version of the internet, where when you go to Reddit or you go to Facebook or you go to Instagram, you are the same person,” said Digiday esports and gaming reporter Alexander Lee during the latest episode of the Digiday Podcast. “You don't have different profiles or identities across those platforms. You are just yourself moving around in virtual space. ”But to get to that point, there is still much to be built and executed on, in order to achieve the idyllic version and the truest form of the metaverse, Lee said. During this episode, Lee provides a detailed discussion of one of the fastest growing parts of the internet and that stands to reason will be a big topic for 2022.

Minute Media’s Rich Routman explains how B2B tech is becoming a bigger part of the media company’s overall business
In its tenth year of being in business and after a string of publisher purchases — which have included The Players’ Tribune and FanSided — Minute Media made its first tech-centric acquisition in 2021 with the pickup of publishing tech platform Wazimo in November. The acquisition reflects how tech is becoming a bigger component of Minute Media’s overall business and how its B2B tech revenue is becoming interwoven with its advertising revenue “The B2B side of our business, it’ll end up [in 2021 having accounted for] 60-ish percent of our revenue. It’s a big part of that business. We’re as much of a tech company as we are a publishing business,” Minute Media president Rich Routman said in the latest episode of the Digiday Podcast. The lines between Minute Media’s tech and publishing businesses are even blurrier than that. That percentage of overall revenue represented by B2B actually includes advertising revenue. While Minute Media does some deals in which it licenses its technology to companies for a fee, it also structures deals to include an advertising revenue-share component, which can also result in Minute Media selling ads for its tech clients. “As we become more flexible in our business model, the B2B revenues have grown significantly on the back of being B2B deals on a rev-share basis supported by advertising or B2B revenues on a license-fee basis. But the B2B business as a whole is larger than the [owned-and-operated] brands,” Routman said.

Opportunity waits for publishers and marketers as cookie apocalypse looms: Digiday's top trends for 2022
This year was not a quiet one for the industries that Digiday covers and the reporters who have had their ears close to the ground joined the Digiday Podcast to talk about the challenges and trends that they’ve been covering on their beats as well as what we’ll continue to closely watch in 2022, including cookie apocalypse preparedness, mitigating platforms’ influence on media buying, and how the return to office is an ever looming presence.

BET’s Scott Mills shares plans for BET+ in 2022 and why the network has formed its own studio
BET actually entered the streaming wars before Disney and Apple. Two months before the debuts of Disney+ and Apple TV+, the ViacomCBS-owned TV network rolled out its own subscription-based streamer BET+. Now, as the current streaming era enters its third year, BET is preparing some updates to its streaming strategy in 2022, including testing an ad-supported tier and selling a subscription bundle with sibling streamer Paramount+. “We are very excited about the premium positioning that we’ve established with BET+, and so we’re working through what is the approach to a premium service with an ad-supported model. What I think our audience will see in 2022 is us kind of experimenting with different pricing models to see what their response is to those,” said BET CEO Scott Mills in the latest episode of the Digiday Podcast. Having overseen the launch of BET+ in 2019 while serving as president of BET, Mills was named CEO of the TV network owner in November 2019. But, as he explained in the interview, that was mainly a change in title and he had already been serving in the role stewarding BET, which like every other TV network is sorting out how to balance its business between traditional TV and streaming. “The offering we have in BET+ is not identical to our linear offering. There are some services where the offerings are identical. But the BET linear offering actually is different than the BET+ offering, and so we do position them as different offerings,” Mills said.