The Appraiser Coach Podcast

Dustin was the passenger recently in a fully autonomous car (an unlocked Tesla). He tell what it was like and what the future may hold for appraisers.

Brad Bassi joins Dustin to talk about the Sitzer-Burnett decision and how the NAR settlement can be an opportunity for appraisers. We, as appraisers, often see real estate agents as those to be avoided, but is there some benefit in networking with them?

Sometimes I think we lose site of the Why behind the business. Dustin reminds us all to step back when we get overwhelmed and remember why we are doing this in the first place.

Dustin has a skeptical guest, Keith Trahern, on to discuss AI, ChatGPT, and the future of appraisal. How do we utilize this powerful technology, but still maintain the public trust?

It is not a simple task; choosing a name for your appraisal company. Consider factors such as first impression, marketing, and URL availability.

AI is not just a fad. Jim Amorim literally wrote the book on it and he joins Dustin to talk about The Generative Shift: Preparing Appraisers for Artificial Intelligence Models Like ChatGPT.

Dustin is a huge advocate of role playing for front office training. He calls them Bob Calls and here is a little bit about how they work.

Dustin addresses critics of episode 955.

On a whim, I had my morning coffee in my office without the lights on. Several lessons were taught through the experience.

We are joined today by our friend Tim Andersen as we discuss what to do when the client tries to step into the role of appraiser

Quick Minisode to remind us that there is more to life than appraisal.

Many appraisers are feeling like PAREA is taking over their ability to train. However, could the opposite be true? Due to the high cost and time commitment of PAREA, could that give some appraisers a leg up on recruiting new trainees?

It is not just about making sure the assemblyline runs smoothly. It is also about making sure attitudes and interactions stay in check. Your office environment is not just important, it is essential for success.

We sometimes make the mistake of thinking that being (or looking) busy is a sign of leadership. Sometimes we feel guilty if we are not always doing something. However, leadership has less to do with work and more to do with, well, leading.

Dustin recently had an interesting experience at a restaurant that teaches a lesson in customer service.

In a recent Mastermind, an attendee gave a descriptive analogy and applied it masterfully to toxicity in the workplace.

A recent trip to Denver for the Dream Team Mastermind meeting got Dustin wondering; is it worth it?

Many appraisers get frustrated because they get called on by their AMC Clients to do things that seem over the top. They are asked to take fees that may be lower than their norm. Yet, there is a choice.

Today, Dustin updates everyone on the farm venture as well as makes some analogies to appraisal businesses.

Our USPAP Expert, Timothy Andersen joins us for another question and answer session. This time, we hit workfiles after no longer holding an active license and customary and reasonable salaries for trainees.

Dustin talks about a lot of success principles here, but there is one that will likely catapult your success more than many of the others. What is it? Dustin reveals today.

The NAR settlement is just now starting to change the way real estate is bought and sold. Dustin talks about the changes that are coming and how an appraiser might turn this into a positive for buyers as well as their appraisal business.

Most of us do. However, the act of looking at your phone first thing in the morning can set the mood for the entire day. There is a better way.

For nearly 10 years, Dustin has hosted The Appraiser Coach podcast. Today, Mark Buhler asks Dustin the questions

It can be tempting to share your opinions for all the world to see, but is it smart as a business owner to do so? Dustin discusses.

When you take on a trainee or another appraiser, how do you pay them? What is fair? The answer is a bit complicated, but Dustin makes it simple.

They say that attitude is 90% and circumstances are 10%. Regardless of the percentage, there is no doubt that the way you choose to look at things matters.

It is not enough to have an interesting, informative, and aesthetically pleasing website. You need to get it in front of your potential customers. But should you pay for SEO or can you do it yourself?

A recent experience with invasive roots in Dustin's garden reminds us of an important life lesson.

ANSI standards are pretty clear, but what is not clear is how that affects our reporting and adjusting. Dustin gives a few ideas of what some appraisers are doing when ANSI does not match MLS.

Dustin recently got an all CAPS email on one of his podcasts. Problem is, the guy never listened to the episode.

Dustin recently started a new venture - a visitor friendly hobby farm. Though it was a lot of hard work, it also came with a lot of reward and lessons learned.

When we get busy, the small things seem to be pushed to the side. However, paying attention to the cleanliness and order of things around us can make a huge difference in our productivity.

Dustin has always been an advocate of "Hire Slow; Fire Fast," but recently he fired an employee after 79 hours. Does that even give someone enough time for an honest evaluation?

A recent experience on a ladder reminds us that life gets a little tipsy-turvy once in a while. That is okay as long as it is not the norm.

Isaac Peck (WorkingRE Magazine) joins Dustin to talk about the NAR Settlement and what is means for appraisers.

Temp agencies have their place, but most people are not likely use them long-term. But would you feel differently if they were connecting you with VAs overseas?

Appraisers are always worried about waivers and if they will replace the appraiser. But, what if waivers were causing more defaults on loans? Would that persuade the GSEs to stop using them? What if the opposite were true and what does that mean for the future of appraisers?

If you want to be successful with your goals, find another person to hold your feet to the fire.

Tim Andersen talks with Dustin about the NAR settlement and what it might mean for appraisers moving forward. What about sales data? Will large and small real estate offices change the way they distribute data?

A recent card game with my family serves as a reminder for why it is important to work on your business, not in your business frequently.

In this episode, Dustin gets out his crystal ball again (eye roll) and predicts what is coming in the near future to the appraisal profession. Is he right?

Like doctors, appraisers can (and should) specialize). What are some specific niches and how do you break into them?

With all the change in the industry, it is always good to have Shawn Telford from Corelogic with us to talk about it. What changes are coming to the valuation industry and how can appraisers best navigate that change?

Sometimes appraisers and agents talk past each other. However, meeting the agent at the inspection can have its benefits.  

The reasons given for the development of PAREA range from potential appraisers not being able to find a mentor to not enough appraisers However, what has actually happened in the early days of PAREA is some unintentional consequences, and they are not bad for existing appraisers.

Dustin has lost a little weight recently. Listen to how his journey relates to being a successful business owner.

Today, Dustin and Tim Andersen ([email protected]) take questions from the listeners in another Dear USPAP Instructor episode. Today they tackle the questions of reporting on prior services as well as how much is just right when it comes to support in your appraisal reports and workfiles.

When you use a Virtual Assistant in the Philippines or somewhere else, have you violated the confidentiality part of the Ethics Rule in USPAP?

In the latest edition of WorkingRE Magazine, there is a great article called Inside Access To Fannie Mae's Complaint Process. The publisher of WorkingRE and author of the article joins Dustin for a deep-dive into how the Fannie Mae complaint process against appraisers works.