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The AI in Business Podcast

The AI in Business Podcast

1,132 episodes — Page 10 of 23

The Difference Intelligent Automation Makes in Compliance and Financial Crime - with Paul Tepper and Tina Chace of WorkFusion

Today's guests are WorkFusion VP, Head of AI Paul Tepper, and VP of Product Management Tina Chace. WorkFusion is a software company with over $340 million in funding that blends RPA and AI – a process often called intelligent automation – to help businesses digitize their operations. In conversation with Emerj Senior Editor Matthew DeMello, Paul, and Tina differentiates intelligent automation from RPA and explain why compliance and financial crime are particularly well suited for intelligent automation as a solution. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Mar 14, 202315 min

Palantir's Shannon Clark on Overcoming Cultural (and Emotional) Challenges of AI Adoption

Today's guest is Senior Vice President, Federal, R+D at Palantir, Shannon Clark. Shannon has spent nearly twenty years immersed in the defense sector, both for private contractors and the federal government. In conversation with Emerj CEO Daniel Faggella, Shannon explains the core cultural and technical barriers that make AI readiness challenging in defense – and the best places in the Department of Defense to begin preparing legacy defense systems for AI enhancement. Later, they discuss the high demand for engineers in the federal government and offer advice to AI-driven defense startups. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Mar 7, 202330 min

The Impact of AI on Compliance and Market Surveillance in Financial Services - with Dr. Lori Cenci of HSBC

Today's guest is Dr. Lori Cenci, US Head of Unauthorized Trade Surveillance at HSBC. She has over two decades of experience in risk, compliance, conduct, capital markets, quantitative research, product development, client advisory, consulting, writing, and teaching with such austere financial services brands as HSBC. In conversation with Emerj CEO Daniel Faggella, they dissect the impact of AI on insider risk detection and compliance in the financial services space and what a day in the life is like for a market abuse investigator. Later, Lori offers strategies for sorting organizational problems and developing the right questions that automatically cultivate the best data to detect insider risk. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Feb 28, 202325 min

Generative AI and the Future of Work Itself - with Tom Davenport [AI Futures / Human Reward Systems - Episode 5 of 5]

Today's guest for the final episode in our five-part 'AI Futures' series on the 'AI in Business' podcast is Tom Davenport, an American academic, business leader, and world-renowned voice in matters of artificial intelligence. He joins Emerj CEO and Head of Research Daniel Faggella to discuss the forces that are making new developments in generative AI mandatory across the global economy. Later they examine how business leaders can make the most of these technologies without incurring undue legal risk. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Feb 23, 202333 min

Going from AI Services to Product - with Piotr Niedzwiedz of neptune.ai

Today's guest is Piotr Niedzwiedz, Founder & CEO at neptune.ai. In conversation with Emerj CEO Daniel Faggella, they discuss how business leaders can best help their organizations navigate the transition from an AI services model to an AI product model. From challenges in venture capital to judging whether or not your AI product can even be a viable service, to begin with, Piotr pulls directly from his experience at neptune.ai and beyond to offer the audience direct insight. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.

Feb 21, 202333 min

Baking Human Values into a Radically Changing Future - with IBM's Dr. Francesca Rossi [AI Futures / Human Reward Systems - Episode 4 of 5]

Today's guest for part four in our five-part 'AI Futures' series on the 'AI in Business' podcast is Dr. Francesca Rossi, Fellow and AI Ethics Global Leader at IBM and President of the American Association for Artificial Intelligence. She joins Emerj CEO and Head of Research Daniel Faggella to discuss challenges and solutions for humanity posed by the evolution of generative AI, virtual reality, and computer-brain interface. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Feb 16, 202349 min

Ensuring Enterprise Adoption Success - with Dan Diasio of EY Consulting

Today's guest is Dan Diasio, Global Artificial Intelligence Leader at EY Consulting. Dan has spent the last two decades leading data and AI initiatives at the legacy financial services firm. He joins Emerj CEO and Head of Research Daniel Faggella to talk about the challenges unique to legacy institutions in starting AI projects and laying the groundwork for organization-wide transformations from effectively cultivating data. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Feb 14, 202330 min

Controlling Human Emotions with Immersive AI/VR Experiences - with Dr. Srini Pillay [AI Futures / Human Reward Systems - Episode 3 of 5]

Today's guest on the 'AI in Business' podcast is Chief Medical Officer, Chief Learning Officer, and Co-Founder at Reulay Inc., Dr. Srini Pillay. He joins Emerj CEO Daniel Faggella on our special 'AI Futures' series to discuss the capacity for virtual and augmented reality technologies to alter emotional states in users. While they look far into upcoming possibilities, the truth is this technology is here in a plethora of use cases Dr. Pillay and Daniel discuss in depth. Later, Srini explains the challenges in customizing virtual experiences for individual users. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Feb 9, 202336 min

Three Metrics for Measuring Enterprise AI Success - with Supreet Kaur of Morgan Stanley

Today's guest is Supreet Kaur, Assistant Vice President at Morgan Stanley. She's spent the last five years working in data spaces across financial services and life sciences, along with essential advocacy work in mentoring a diverse next generation of data science leaders. In conversation with Emerj CEO Daniel Faggella, Supreet tells business leaders three metrics they need to measure their enterprise AI success. Later, they dissect common approaches to ROI from leadership and IT teams that are at odds with AI adoption's experimental nature. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.

Feb 7, 202315 min

Future AI Products Might Be Habit-Forming, In a Good Way - with Nir Eyal [AI Futures / Human Reward Systems - Episode 2 of 5]

Today's guest is Nir Eyal, Stanford professor and the author of Hooked: How to Build Habit-Forming Products. In conversation with Emerj CEO and Head of Research, Nir digs deeper into the potential of VR and generative AI to reinforce good and bad habits from the products we use. Once we reach the point of immersion with these technologies, Nir points out on the podcast, their ability to influence our behavior will be enormous. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Feb 2, 202346 min

Detecting DeepFake Videos - with Ilke Demir of Intel

Today's guest is Ilke Demir, designer of FakeCatcher and Senior Staff Research Scientist at Intel. FakeCatcher is a new AI-powered deepfake video detection tool developed by Intel. In conversation with Emerj Senior Editor Matthew DeMello on the podcast, Ilke explains the science behind Intel's new deepfake detection technology and its many applications for both individual journalists and media enterprises. Later, she talks about how her research has illuminated even deeper mysteries behind the question, "What makes us human?". Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Jan 31, 202321 min

Generative AI is a Waypoint to Brain-Computer Interface - with Lambert Hogenhout of the United Nations [AI Futures / Human Reward Systems - Episode 1 of 5]

Today's guest is Lambert Hogenhout, Chief of Data, Analytics, and Emerging Technologies at the United Nations. Lambert is also a project lead with A Future in AI – a nonprofit focused on fostering a dialog between youth, tech leadership, and global policymakers on the nature and implications of AI. In conversation with Emerj CEO and Head of Research Daniel Faggella, Lambert explains the dangers of personalized virtual worlds and how best to think of the relationship between humanity and technology going forward. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Jan 26, 202328 min

Lowering the Barriers to Entry in Data - with David Pollington of Bloc Ventures

Today's guest is the Head of Research at Bloc Ventures, David Pollington. Bloc Ventures is an investment firm known for its early-stage entrances and lucrative exits in deep tech. In conversation with Emerj CEO Daniel Faggella, David talks about how the barriers to entry for serious data analytics use cases are lowering to startups. He cites a growing interest from industrial sectors in overcoming challenges in limited data as a driving force behind the trend. Later, they discuss the economic viability of one learning method surrounding the commercialization of limited data problems. Discover more AI use cases, best practice guides, white papers, frameworks, and more by joining Emerj Plus at emerj.com/p1.

Jan 24, 202318 min

Leveraging Data for Consumer Lending and Risk Modeling - with Mark London of Abound

Today's guest is Mark London, Chief Risk Officer for Abound, formerly known as Fintern – a startup specializing in data-driven approaches to small consumer loans. In conversation with Emerj CEO and Head of Research Daniel Faggella, Mark talks about the differences in small and large consumer loans from a data perspective and how lenders can decrease their risk without treating credit scores as the end-all-be-all. And later, they discuss new business opportunities coming from the democratization of data and how long it will take before legacy financial institutions can truly reap the benefits. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Jan 17, 202325 min

The Importance of Real-Time Telemetric Data in Manufacturing - with Remi Duquette of Maya HTT

Today's guest is Remi Duquette, Vice President of Innovation and Industrial AI at Maya HTT. Short for Maya Heat Transfer Technologies, Maya HTT is a leading software developer and engineering services provider with nearly 200 employees based in Chicago and specializing in heavy industry solutions. In conversation with Emerj Head of Research Daniel Faggella, Remi explains the growing importance of real-time telemetry data for preventing unplanned downtime in heavy manufacturing spaces. The real challenge, Remi emphasizes, is in honing the data to give business leaders a singular real-time picture of their activities relative to their business challenges. This episode is sponsored by Maya HTT. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Jan 12, 202327 min

Predicting Freight Shipments with AI - with Dorothy Li, CTO of Convoy

Today's guest is Dorothy Li, Chief Technology Officer of Convoy, a logistics and software company based in Seattle that has raised nearly a billion dollars in funding. Dorothy spent over a decade at Amazon, where she served as vice president of user experience, then of BI and analytic services at AWS. Together with Emerj Head of Research, Daniel Faggella, Dorothy explores a logistics use case for AI capabilities in predictive inventory and the impact it is having on manufacturing writ large. Still, there are many challenges, among them that truckers and freight carriers don't have the equipment (mobile apps, GPS) that other last mile and delivery workers have. Later, they examine where AI can be applied to help schedule deliveries to avoid unplanned downtime. To access Emerj's frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.

Jan 10, 202321 min

The Future of External Search - with Emily Bremner of Signal AI

Today's guest is Emily Bremner, Fractional Product Leader and Advisor. Emily was the SVP of Product at Signal AI, a software company specializing in external intelligence with over $100 million in funding at the time of this episode's recording. In conversation with Emerj's Head of Research, Daniel Faggella, Emily talks about how AI can not only help companies manage their internal data but also process data from their external environment to find insights into risks and opportunities. Later, she dives into use cases for strategic reputation management, citing how interactions between larger institutions and the media can impact investment risk to tax and regulatory compliance. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Jan 3, 202320 min

[AI Team Success] What Does "High Performing" Mean, and How to Hire for It - with Peter Day of Quantcast

Today's guest is Dr. Peter Day, Chief Technology Officer at Quantcast. Quantcast is a technology firm founded in 2006, working in AI-driven audience metrics and advertising from the industry's earliest days. In conversation with Emerj CEO Daniel Faggella on the AI in Business podcast, Peter offers a tour of his experience building successful AI teams. From recruitment and hiring to finding the proper dynamics with early adoption stakeholders – what does it take to get the right people in the right "seats on the bus"? Peter answers that question and more, offering guidance and best practices, especially for business leaders outside the AI world from non-tech organizations and industries. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Dec 27, 202223 min

[AI Team Success] Connecting Work to Meaning - with Dr. Scott Nowson of PwC

Today's guest is Scott Nowson, Artificial Intelligence Leader at PwC Middle East. Scott has a Ph.D. in natural language processing and has worked for many years before PwC as a consultant for legacy enterprises looking to get started in AI. Not long ago, the AI in Business podcast featured episodes discussing how to hire and build AI teams, focusing on crucial insights most helpful for non-technical business leaders. In today's episode, we explore the topic from the other side of the table, mining Scott's technical expertise for what makes successful AI adoption teams best work together. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Dec 20, 202222 min

[AI Team Success] Cultivating an Innovation Culture for AI - with Caroline Gorski of Rolls-Royce

Today's guest is Caroline Gorski, CEO of R² Factory – a data and tech-focused subsidiary of Rolls Royce. In conversation with Emerj CEO Daniel Faggella, they discuss being a new kind of company underneath a century-old legacy luxury name brand in heavy industry and the benefits of creating a separate experimentation-first culture within a big enterprise. Is it possible to develop subcultures that can do that kind of nimble innovation? Where do people feel brave enough to innovate and experiment in ways that foster legacy business? All are easier said than done – but Caroline shares hands-on experience testing strategies that work in person throughout the podcast today. To access Emerj's non-technical guide for getting started with AI deployment, check out emerj.com/beg1.

Dec 13, 202216 min

[AI Team Success] Getting Culture and Talent Right - with Mazin Gilbert of Google

Today's guest is the Director of Engineering, Telecommunications Orchestration, Analytics, and Automation at Google, Mazin Gilbert. Mazin's career is one that has seen its fair share of enterprise teams facing the challenges of legacy data stacks as they enter the age of AI, including AT&T. In discussing his work at Google with Emerj CEO Daniel Faggella, he talks about what he sees on the 'other side of the fence' in a tech company environment. He also shares critical insight on the difference both cultures need from leadership to achieve successful ROI. If you've enjoyed or benefited from the strategies shared in this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Dec 6, 202219 min

Using Data to Untangle the Sticky Problems of Manufacturing Procurement - with David Schultz of Westfall

Today's guest is VP and Chief Supply Chain Executive at Westfall, David Schultz. Westfall is a contract manufacturing firm based in Las Vegas, Nevada, working primarily in plastics and resins. First, David and Emerj CEO Daniel Faggella break down challenges specific to procurement and what makes the process so consequential to manufacturing processes. Later, they examine what the 'guessing games' of future manufacturing variables will look like when better informed by AI-derived insights. This episode is sponsored by Arkestro. To learn more about how brands work with Emerj and other Emerj Media options, visit emerj.com/ad1.

Nov 29, 202227 min

Leveling Up Commercial Operations in Pharma - with David Ehrlich of Aktana

Today's guest is Aktana Chairman and CEO David Ehrlich. Aktana is an AI vendor that helps life science commercial teams go to market with their products. On the AI in Business podcast, David talks about the challenges that marketing and product teams face in getting pharmaceuticals in the marketplace and where these challenges overlap with broader industry applications in banking and retail. Later, he and Emerj CEO Daniel Faggella discuss where AI adds value to the process in unique use cases and what gives life science commercial teams the highest chances of success in adopting AI. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Nov 24, 202234 min

Making "AI Ethics" Productive - with Beena Ammanath of Deloitte

Today's guest is Executive Director, Global Deloitte AI Institute & AI Ethics/Tech Ethics Leader, Beena Ammanath. Beena is the author of the book Trustworthy AI and previously served in tech leadership roles at Hewlett Packard, Bank of America, and General Electric before arriving at Deloitte in 2019. In her conversation with Emerj CEO Daniel Faggella, Beena pulls apart putting AI ethics in action at medium and large enterprises in ways that genuinely serve to solve business goals and customer problems. Beena also offers a measurable process for screening out downsides and advice on who needs to be in the room to have realistic conversations about AI ethics. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Nov 22, 202223 min

Applying Computer Vision and Computer Listening in Manufacturing - with Remi Duquette of MayaHTT

Today's guest is the Head of Artificial Intelligence at Maya HTT, Remi Duquette. In today's episode, Remi talks about computer vision or what people imagine when they think about computer vision through a distinctly human lens. With Emerj CEO Daniel Faggella, Remi especially pulls apart how machines can look at things in ways that humans can't, as it turns out. They also discuss tools in job vision, listening, and how to go beyond the human senses to be able to drive manufacturing results in predictive maintenance and improving output quality. This episode is sponsored by Maya HTT. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Nov 17, 202227 min

Follow These Steps Before Deploying Enterprise AI - with SymphonyAI CEO Sanjay Dhawan

Today's guest is Symphony AI CEO Sanjay Dhawan. Sanjay took the helm of Symphony last year after leading the automotive AI firm Cerence since 2019. On the AI in Business podcast, Sanjay discusses insights on using highly defined business outcomes to frame up how fast to scale enterprise data strategies, citing examples in banking and CPG. Together with Emerj CEO Daniel Faggella, Sanjay also dissects the different ways the workflows therein can change for startups and legacy enterprises so that each can judge whether a deployment is right for them. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Nov 15, 202229 min

Achieving Autonomy for AI in Heavy Industry - with David Pollington of Bloc Ventures

Today's guest is the Head of Research at Bloc Ventures, David Pollington. Previously, David spent nine years leading web services and developing collaborative platforms for GSMA before joining Bloc Ventures, a VC firm based in London that invests in many early technologies based on AI. On the AI in Business podcast, David discusses the possibility of 'complete autonomy' in machinery across several heavy industries — construction, mining, and manufacturing among them. That means machinery in need of no human intervention to complete tasks in these fields. Looking years into the future, David also answers vital questions on what the processes and data infrastructure will look like for such a transition. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Nov 8, 202220 min

Use-Cases That Emerge from AI + 5G - with Marisa Viveros of IBM

Today's guest is VP of Strategy and Offerings at IBM, Marisa Viveros. 5G is a widely misunderstood technology that most might associate with mobile connectivity and telecoms spaces. Still, it stands to make a tremendous impact on a broad spectrum of industrial sectors underneath the surface of its reputation. Marisa joins us to separate fact from fiction and tell business leaders precisely what they need to understand about 5G, what it means in simple terms, and what it allows for new capabilities on the telecommunications grid. Later in the episode, she and Emerj CEO Daniel Faggella look to the future with new use cases showing the new customer insights to be unlocked in combining emerging AI capabilities with 5G's potential.

Nov 1, 202229 min

Using AI to Onboard Product Data in eCommerce - with Divyabh Mishra of CrowdANALYTIX

Today's guest is Divyabh Mishra, Founder & CEO at CrowdANALYTIX. In conversation with Emerj's CEO Daniel Faggella, Divyabh talks about the business challenges in the eCommerce space when it comes to collecting and ensuring the accuracy of product data in high-volume product databases. Among these problems is that retail itself remains plagued with arcane technology, and Divyabh discusses the many potential applications of AI in making these legacy systems more intelligent — in particular: more efficiently loading product data and ensuring the accuracy of searches for the highest quality eCommerce customer experience from the user's perspective. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Oct 25, 202225 min

Changing to a Paradigm of Trust Automation in Insurance - with Christian van Leeuwen of FRISS

Today's guest is Christian van Leeuwen, CSO and Co-Founder of FRISS. His company accrued over $88 million to fund a workforce of 200 employees focused on claims underwriting, investigation, and working with the biggest names in the insurance space. In today's episode, Christian talks about insurance leaders' trends in underwriting and claims over the last few years since COVID: what is changing, what they see more of, and what new challenges they are facing. Then later, he and Emerj CEO Dan Faggella pick apart a big-picture concept that FRISS insiders refer to as trust automation. This episode is sponsored by FRISS. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Oct 20, 202231 min

DALL-E-2, the Future of Creative Work "Creative Co-Pilot" - with OpenAI's Aditya Ramesh

Today's guest is Aditya Ramesh, Creator of DALL·E, Co-creator of DALL·E 2 at OpenAI. You might already be familiar with how the DALL·E platforms have taken the internet by storm in the past year with their ability to turn text into images in any style the user can imagine. Ramesh discusses how the technology works in layman's terms and sets the stage for where individuals and organizations can take the platform into the future as a 'creative co-pilot' to their work. If you're interested in unlocking our AI best practice guides, frameworks for AI ROI, and specific resources for AI consultants, visit emerj.com/p1.

Oct 18, 202234 min

Streamlining Automotive Purchasing with AI - with Arkestro CEO Edmund Zagorin

Today's guest is Edmund Zagorin, Founder of Arkestro. Edmund founded Arkestro in 2017, and the company now operates in several industries in addition to the automotive space. In this episode, Edmund discusses two main topics: First, what makes the automotive purchasing process so complex, from buying electronics to seat fabric, the chassis, the tires, and onward. Secondly, Edmund pulls apart the many AI applications in this process and the data needed to help business leaders make more intelligent decisions about who we buy from, the pricing we're paying for, and the past purchasing activities of our organizations. This episode is sponsored by Arkestro. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Oct 13, 202236 min

Lessons Learned from Enterprise Applications of AI and IoT - with Chris Joynt

Today's guest is Chris Joynt, who served as AIoT Co-Innovation Leader in the Solutions Group at PTC at the time of our recording. In today's episode, Chris walks the audience through some actual applications of artificial intelligence and IoT in the enterprise. In addition to explaining some of the most important lessons learned for leaders, including a frank discussion on how to think about getting started on these projects when so much can go wrong when it comes to sensors and data streams out in the real world. This episode is sponsored by PTC – more here. To learn more about Emerj Media and how to reach the Emerj audience, visit emerj.com/ad1.

Oct 11, 202233 min

How the West Can Compete with China in the Global AI Race - with Sean Gourley of Primer

Today's guest is Sean Gourley, CEO of Primer, a company that has raised $170 million for pioneering large-scale data analysis. In today's episode, Sean discusses how China's autocratic regime has certain advantages in developing AI capabilities in the theaters of cyberwarfare and virtual reality. Throughout the conversation, Sean offers his expertise advising how the West can maintain its strategic advantage in these technologies and for how long. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Oct 5, 202240 min

Smart Data Capture for Shelf Management in Retail - with Christian Floerkemeier of Scandit

Today's guest is Christian Floerkemeier, VP of Product, CTO, and Co-Founder of Scandit. Scandit is an AI firm focused on smart data capture and barcode scanning. Christian received his Ph.D. in Computer Science in Zurich and was the Associate Director for the AI ID Lab at the Massachusetts Institute of Technology. In this episode, Christian focuses on this retail workflow of checking inventory and prices. He speaks about where AI might not only help speed up that process but also potentially improve the experience of the individual employees working there. Christian provides interesting computer vision use-cases and efficiencies and provides practical adoption advice for business leaders. This episode is brought to you by Scandit. To learn more about reaching Emerj's global audience via audio, email, or otherwise, visit emerj.com/ad1.

Sep 29, 202229 min

Computer Vision for Understanding Retail Customers - with Kelly Harlin of Sharp NEC

Today's guest is Kelly Harlin, Director of Solutions Marketing and Commercialization at Sharp NEC. Sharp and NEC collectively have approximately 160 thousand employees as two of Japan's largest electronics manufacturers. Kelly speaks specifically about their computer vision applications in retail in this episode. She opens up with some information retailers wish they knew about people who shop with them physically and in person. Secondly, Kelly discusses what AI can collect about a user, from the cost of their shoes to how they walk, and how this data can inform people responsible for marketing to their audience in different geographic regions where diverse customers will require different responses and approaches. Access a vast collection of use-cases for AI applications and trends in retail and more at emerj.com/ret1.

Sep 27, 202221 min

Delivery and Supply Chain Applications of Smart Data Capture - with Christian Floerkemeier of Scandit

Our guest today is Christian Floerkemeier, VP of Product, CTO, and Co-Founder of Scandit. Scandit has raised nearly $300 million to address smart data capture, they have hundreds of employees, and logistics and supply chain is one of the spaces in which they operate. In today's episode, we're focusing on two different use-cases that share the use of computer vision. First, we discuss ID verification applications in alcohol delivery services, followed by increasing efficiency in loading and unloading trucks in supply chain juncture points with computer vision. Christian details how these two use-cases work in terms of where the computer vision is being leveraged, how the data is stored, and the realities of adoption. This episode is brought to you by Scandit. To learn more about Emerj Media and how to reach the Emerj audience, visit emerj.com/ad1.

Sep 22, 202230 min

The Future of AI in Telco - with Mazin Gilbert of Google

Today's guest is Mazin Gilbert, Director of Engineering, Telecommunications Orchestration, Analytics, and Automation at Google. Some five or six years ago, Mazin joined us to discuss artificial intelligence in telecommunications when he was with AT&T. Since this last episode, AI has become inevitable in the telco space with substantial AI deployments across the industry. In this episode, Mazin first speaks about what he's observed in the telecommunications world that he considers some of the early signs of change in data infrastructure and the fruitful use of AI. He then dives into where artificial intelligence is currently adding value to the telco industry. To discover critical AI applications and trends, download our whitepaper "3 Ways to Discover AI Trends" at emerj.com/t3.

Sep 20, 202226 min

Designing AI Solutions with Minimal Workflow Change for End-Users - with Patrick Bangert of Samsung AI

Our guest on today's episode of the AI in Business podcast is VP of Artificial Intelligence at Samsung SDS America Patrick Bangert. Patrick discusses the efficacy of making minimal workflow changes a goal from the start and how the AI capabilities pioneered at Samsung have made their way to widespread success for other enterprises. In particular, Patrick gives actionable insight into how minimizing change management friction benefits end users — and why the way people and systems work together remains much more complicated even than machine learning. To access Emerj's frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.

Sep 13, 202216 min

AI in Compliance: Handling Sanctions, Communications, and Novel Threats - with Thomas Mangine of BMO

This week we're continuing our series on artificial intelligence in compliance. Our guest is Thomas Mangine, Director of AML and Risk Reliance for the Bank of Montreal. In this episode, Thomas shares his unique perspective on staying ahead of adversaries from financial services and defense points of view. He also discusses how data is becoming more valuable and what particular kinds of data are creating new opportunities for emerging forms of AI capabilities. Thomas also details several unique compliance-related use cases and circumstances regarding concerns about sanctions. This episode is part of our broader series on compliance brought to you by Smarsh. If you haven't already, be sure to tune into the previous episodes in this series at podcast.emerj.com to discover more key insights from leaders in the industry.

Sep 8, 202237 min

GPT-3 and the Potential of AI-Generated Text - with OpenAI's Peter Welinder

Our guest on today's AI in Business Podcast episode is VP of Product & Partnerships at OpenAI Peter Welinder. He and Emerj CEO Daniel Faggella discuss the potential impact of the model on numerous sectors, along with the possibility that these tools could have unforeseen consequences when placed at everyone's fingertips. In other words, GPT-3 could unleash many examples that show what we think we want from AI capabilities is not what we actually want. To access Emerj's frameworks for AI readiness, ROI and strategy, visit Emerj Plus: emerj.com/p1.

Sep 6, 202231 min

Applying AI at Enterprise Scale - with David Carmona, GM of AI at Microsoft

Today's guest is General Manager of Artificial Intelligence & Innovation at Microsoft David Carmona. David shares his experience at the frontlines of AI enterprise adoption at a legacy tech brand, and all the setbacks they faced along the way. David also discusses how his team found management buy-in on AI capabilities through effective education and developed the kind of long-term strategy necessary to lay the groundwork for organization-wide digital transformation. If you are interested in more interviews about the future of artificial intelligence across industries, check out the AI Futures Series on AI in Business podcast on all major platforms at emerj.com/podcast.

Aug 30, 202222 min

A Success Story of AI in Lending - with Jackson Hull of OakNorth

Today's guest is Jackson Hull, former COO of OakNorth, a unicorn company recently listed in Forbes as Europe's most valuable fintech. In a financial services-focused discussion that echoes the theme of our recent Monday series on AI success factors, Jackson highlights a use case in helping banks analyze the risk of their loan portfolio. Jackson also advises business leaders on what they should keep in mind when deploying early AI projects, particularly for those enterprises with uniquely high levels of external demand. If you find yourself benefiting from the insights in today's episode, consider supporting us by leaving us a five-star review on Apple Podcasts and telling us what you'd like to hear more about in future episodes.

Aug 23, 202220 min

The Future of AI in Market Surveillance - with Arcangelo Grisi of HSBC

Today's guest is Arcangelo Grisi, Head of Market Surveillance for the U.S. at HSBC. As one of the largest financial services organizations in the world, HSBC generates approximately $50B in revenue per year. In this episode, Arcangelo explores the monitoring of trades regarding manipulating the markets and monitoring communications. He goes into detail about how challenging and essential this role really is within the enterprise. This episode is part of our broader series on AI and compliance sponsored by Smarsh. Smarsh has given us a broad mandate to reach AI experts in the domain of compliance and learn their best practices for adopting the technology. To learn more about sponsored content and how to engage with the Emerj audience, visit emerj.com/ad1.

Aug 18, 202229 min

[AI is Here] Leveraging Knowledge Graphs in Life Sciences - with Krishna Bulusu of AstraZeneca

Today's guest is Dr. Krishna Bulusu. Holding a Ph.D. from the Institute of Cancer Research and completing his post-doctoral research at the University of Edinburgh, Krishna was, until recently, an Honorary Lecturer for the Department of Neuroscience at the University of Sheffield. Krishna has worked at Astra Zeneca for the last six years and is currently the Director of Early Computational Oncology. In this episode, Krishna discusses how we can more effectively leverage endless streams of data in the life sciences industry to develop drugs and treatments with knowledge graphs. He also shares his perspective on the current impact of AI and where and how knowledge graphs are impacting workflows today. This episode is part of our AI is Here series sponsored by SambaNova Systems. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.

Aug 17, 202233 min

The AI Adoption Journey for AI in Service Operations - with Chris MacDonald of PTC

Today's guest is Chris MacDonald, Head of AI and Analytics at PTC. PTC is a multibillion-dollar software firm focused on the service operations industry, and Chris speaks with us this week about the AI adoption journey for folks in service operations. In this episode, we discuss what it looks like for companies to ensure their customers get as much value out of their products as possible while simultaneously collecting data and learning how to improve future products. Chris highlights the importance of ensuring data quality and working as a team in this process. He also shares some of the unique elements of this particular life cycle of a product that is created and then shipped off and put under someone else's control but continues to be monitored and improved by the manufacturer. This episode is brought to you by PTC. To discover more service-related insights from Chris, tune in to PTC's Speaking of Service podcast. For more information about Emerj Media and sponsored content opportunities, visit emerj.com/ad1.

Aug 16, 202240 min

How Data is "Waking Up" to Impact Banking Compliance - with Kai Schrimpf of UBS

Today's guest is Kai Schrimpf, Global Head of Transaction Monitoring at UBS. UBS is a financial services organization doing more than $35 billion in annual revenue based in Zurich and Basel, Switzerland. In this episode, we dive into compliance in the banking and financial services space. There are three distinct topic areas in today's episode. First, Kai provides a big-picture perspective on the state of compliance in banking and financial services today and current workflows that could be leveled up. Secondly, he discusses specific use-cases and describes areas where he sees data 'wake up' in terms of its value for keeping firms in line with regulatory standards. Lastly, Kai shares some business advice for enterprise leaders and speaks about what business leaders should know before adopting artificial intelligence in a financial services organization. This episode is part of a series sponsored by Smarsh. In this series, we're focusing on bringing on global experts in compliance to get varied perspectives on where AI and data are adding value today.

Aug 11, 202231 min

AI in Law, Current and Future Applications - with Neil Sahota of UC Irvine

Today's guest is Neil Sahota, CEO of ACSI Labs and Chief Innovation Officer at the UC Irvine School of Law. Neil previously worked with IBM for 12 years as a Master Inventor focused on developing new patents with a particular emphasis on big data and analytics. In this episode, we are focused on the legal space. In the first part of this episode, Neil dives into specific use-cases that highlight where AI is impacting law today. He discusses several applications that lawyers, law firms, and legal departments at large enterprises use today with high traction. In the second part of this episode, Neil shares his perspective of the areas in the legal world that he believes are most likely to be disrupted by AI in the next five years. Regardless of industry, Neil provides critical insights about what the future might hold for certain kinds of processes and workflows that are most likely to be automated.

Aug 9, 202228 min

AI in Insurance - Addressing Compliance Considerations - with Pardeep Bassi of WTW

In this episode, we're focusing on compliance considerations in the insurance world. Our guest this week is Pardeep Bassi. He is currently Global Proposition Leader of Data Science for WTW, or Willis Towers Watson, a publicly traded financial services firm based in the United Kingdom. This week Pardeep covers two different topics with us. First, he discusses some areas where regulation intersects with AI applications in insurance and what the potential data risks for elements such as transparency, personal data use, etc., are. Secondly, Pardeep dives into how leaders might consider these regulatory rules in their adoption strategy. Not only to meet regulatory compliance rules but also to potentially use AI to address them. This episode is brought to you by Smarsh and is part of a broader series on AI applications for compliance and communications intelligence. To learn more about how to reach Emerj's global executive audience with Emerj Media, visit emerj.com/ad1.

Aug 4, 202230 min

[AI is Here] Lessons of Successful AI Adoption - with Marshall Choy of SambaNova Systems

Today's guest is Marshall Choy, Senior Vice President of Product at SambaNova Systems. This episode is part of our AI is Here series, where we've talked about the current impact of AI across industries with practitioners and leaders across the United States and Europe. In this episode, we're focusing on AI adoption trends and what successful AI adopters are doing that others aren't. Marshall discusses the trends he's noticed in enterprises adopting AI well from a team perspective, a technology perspective, and a decision-making perspective. He also speaks about some of the differences between the American and European AI ecosystems and what European business leaders may potentially want to consider. This episode is brought to you by SambaNova Systems. To learn more about the AI is Here initiative and to learn more about how you might reach Emerj's global audience, visit emerj.com/ad1.

Aug 3, 202229 min