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The AI in Business Podcast

The AI in Business Podcast

1,132 episodes — Page 8 of 23

Scaling CX Opportunities in Financial Services - with Ciprian Porutiu of Marsh McLennan

Today's guest is Ciprian Porutiu, Vice President of Operations and Strategy at Marsh McLennan. Prior to Marsh McLennan, Ciprian spent much of his career in IT leadership for various fintech firms. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ciprian explains the fundamentals of a VUCA – short for volatile, uncertain, complex, and ambiguous – business landscape to a financial services executive audience. Throughout the episode, Ciprian offers insights into delivering the necessary business agility and addressing the acute challenges of scaling systems based on advanced technologies. Today's episode is sponsored by Uniphore. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.

Feb 6, 202421 min

Creativity and Constraints: A Framework for Responsible Generative AI - with Sreekanth Menon of Genpact

Today's guest is Sreekanth Menon, Vice President and Global Leader of AI/ML Services at Genpact. Sreekanth joins Emerj CEO and Head of Research Daniel Faggella on today's show for a candid and productive conversation on what responsible AI practices in transparency and accountability truly mean in terms of practical data governance policies. With new generative AI applications and challenges surrounding hallucinations and misinformation, responsible AI disciplines and workflows are no longer the terrain of PR buzzwords. Sreekanth's appearance on today's show builds off of Genpact's existing thought leadership in these areas, offering business leaders actionable insights in leveraging these new capabilities for procurement process improvement. Along the way, he explains in-depth what these changes will mean for banking and other industries as they become more widespread between enterprises. For more relevant insights on these topics and more, business leaders should also explore Genpact's recent white paper titled 'Creativity and Constraints: A Framework for Responsible Generative AI.' This episode is sponsored by Genpact. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Feb 5, 202438 min

Driving Infrastructure Transformations for New Generative AI Use Cases - with Steve Astorino of IBM

Today's guest is Steve Astorino, General Manager, Product Development, Data, AI & Sustainability and Canada Lab Director at IBM. Steve joins us on today's program to talk about the biggest challenges for enterprise leaders when it comes to driving the infrastructure innovations necessary to leverage new emerging AI use cases — especially in new, data-hungry generative AI tools. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Jan 30, 202418 min

From Prescriptive to Conversational GenAI in Retail - with Michael Tambe of Amazon

Today's guest is Michael Tambe, Head of Data Science for Amazon Advertising Field Sales. Mike has led data science efforts in sales and marketing and leading edge companies like Amazon Ads and LinkedIn. Through these experiences he's become an advocate of enterprises building a "data driven go to market engine." He joins Emerj Senior Editor Matthew DeMello on today's podcast to talk about what that means, along with the challenges and possibilities of new emerging AI capabilities. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Jan 23, 202423 min

The Short-Term and Long-Term Changes to the Insurance Industry with AI - with Haden Kirkpatrick of State Farm

Today's guest on the 'AI in Business' podcast is Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm. Haden began his position at State Farm in February 2021 and has spent much of the last decade in the insurance industry after starting his career at T-Mobile. Haden returns to the podcast to talk about 'know your asset' workflows and what they're coming to mean for an AI-enhanced insurance space. Throughout the episode, he clarifies what these changes mean for the three-to-five-year short term of the industry and offers thoughts on what things may look like after. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Jan 16, 202422 min

Scaling Generative AI in the Enterprise - with Harsh Kar of Genpact

Today's guest is Harsh Kar, an enterprise leader in data and AI at Genpact. Harsh joins Emerj CEO and Head of Research Daniel Faggella on today's show to deliver a sober yet very optimistic assessment of the challenges and opportunities surrounding new generative AI capabilities for organizations across industries. Throughout the episode, Harsh pulls apart how previously siloed enterprise functions – from data management, to hiring and marketing strategy – will soon work in concert, and with greater facility than ever before. Later, Harsh offers executives specific and actionable criteria for developing the data governance practices necessary for any enterprise to leverage generative AI use cases that will soon transform entire industrial sectors. For more relevant insights, business leaders should also explore Genpact's recent white paper titled 'Scaling Generative AI in the Enterprise. This episode is sponsored by Genpact. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Jan 15, 202431 min

Evolving Approaches to Competitor and Policy Fraud with AI - with Caitlin Hodges of Amazon

Today's guest is Caitlin Hodges, Risk Manager at Amazon. Caitlin joins us on today's program to talk about the biggest challenges for eCommerce leaders when it comes to reducing policy fraud, and the unique forms their solutions can take from a data perspective. Throughout the episode, Caitlin pulls from her experience from the frontlines of developing new tools to fight competitor fraud, such as detecting AI-manufactured negative reviews for competing products. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Jan 10, 202419 min

The Hard ROI in Autonomous Logistics - with Tomas Ohlson of Einride

Today's guest is Tomas Ohlson, Founding Engineer at Einride. Einride is a Swedish-based logistics and technology company best known for pioneering automated transportation solutions and leveraging data to drive cost efficiencies across supply chains. Together with Emerj Senior Editor Matthew DeMello, Tomas explains how electric and autonomous vehicles are streamlining inefficiencies in logistics workflows, and providing cost reductions in everything from energy use to inventory prediction. Later, they explore how an automation-first approach is giving us a new perspective on the best places for human judgment in supervising supply chains. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Jan 9, 202413 min

Leveling-Up Field Service Operations with AI - with Easwaran Krishnamurthy of Johnson Controls

Today's guest is Easwaran Krishnamurthy, VP & CIO of Building Solutions for North American and Global Field Operations at Johnson Controls. Johnson Controls is a major producer of fire, HVAC and security infrastructure for buildings. Easwaran, or "EK" for short, joins us on today's podcast to discuss the practicality of putting AI in the hands of field technicians across heavy industry and B2B customer-facing workflows. Together with Emerj Senior Editor Matthew DeMello, EK brings a practical perspective to these challenges - outlining precisely where leaders will need to level up their data infrastructure at their organizations to leverage a future of copilot-empowered technicians helping customers and machines in the field. Today's episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Jan 3, 202419 min

Driving Patient Access and Decreasing Tech Debt in Healthcare with AI - with Aaron Chamberlain of Intermountain Health

Today's guest is Aaron Chamberlain, Senior Medical Director of the Musculoskeletal Clinical Program at Intermountain Health. Intermountain is a US-based not-for-profit healthcare system with over 350 clinics and 30 hospitals in the Intermountain West, located in Salt Lake City, Utah. Aaron joins us on the program today to talk about the biggest challenges facing healthcare leaders when it comes to driving patient access and improved outcomes. In conversation with Emerj Senior Editor Matthew DeMello, Aaron addresses the problem of tech debt and the role that emerging generative AI capabilities can play in ensuring that doctors are spending more time interfacing with patients than in tedious administrative tasks. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Jan 2, 202416 min

Building Trust in Data Science in Life Sciences - with Bikalpa Neupane of Takeda

Today's guest is Bikalpa Neupane, Head of Artificial Intelligence and Natural Language Processing at Takeda. He joins us on today's program to discuss how siloed data and trust in data science processes are among the biggest challenges facing life sciences leaders and the promise of new use cases and generative AI tools in confronting those challenges. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Dec 26, 202322 min

Fraud Challenges in the Gaming Industry from a Data Perspective - with Pablo Vargas of FanDuel

Today's guest is Pablo Vargas, Risk and Compliance Manager at FanDuel. FanDuel is a fast-growing company in the gaming industry, with over 1,500 employees working with state regulators and other industry partners to bring high-quality entertainment, gambling and sports news experiences to their users. Pablo joins us on today's podcast to talk about managing fraud risk in the gaming space and the unique challenges gaming leaders face for both online and in-person sales domains. Throughout the episode, Pablo pulls from his larger experiences in financial services to frame how to think of customer journeys in the gaming industry as the sector begins to sense its longevity. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Dec 20, 202325 min

Financial Services Challenges and Solutions in the Age of Generative AI - with Fabrizio Burlando of Mastercard

Today's guest is Fabrizio Burlando, Global Head of Advisors Consulting and Digital Labs at Mastercard. Previous to Mastercard, Fabrizio also served as a project leader at Boston Consulting Group and as a Senior Consultant for the United Nations. He joins us on today's program to talk about the current new wave of generative AI tools, their impact on the financial services sector and how SMBs stand to benefit from a blossoming market for microservices emerging in their wake. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Dec 19, 202325 min

Solving eCommerce Challenges with Generative AI and More - with John LeBaron of Pattern

Today's guest is John LeBaron, Chief Revenue Officer at Pattern. Pattern is a tech company that builds an AI-driven platform for helping businesses grow faster and sell more on eCommerce marketplaces. John joins us on today's program to discuss the biggest challenges for brand and consumer product executives, given the current state of AI adoption in the eCommerce sector. Later, he and Emerj Senior Editor Matthew DeMello dissect how new generative AI tools will impact advertising and content optimization. This episode is sponsored by Pattern. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Dec 18, 202322 min

Building Trust and Utility in AI Systems for Defense - with Sean Moriarty of Primer

Today's guest is Sean Moriarty, the new CEO of Primer. He joins Emerj CEO and Head of Research Daniel Faggella to discuss how to build trust in the true capabilities of AI-enhanced systems that will be making all the difference in life and death situations going forward for the defense sector and beyond. Throughout his appearance, Sean emphasizes the primacy of getting end users to properly execute procedures by understanding problems in human terms, not the esoteric language of subject matter experts. This episode is sponsored by Primer. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Dec 13, 202332 min

Collecting Data for B2B Customer Experience Challenges - with Tom Pettit of Xylem

Today's guest is Tom Pettit, Chief Operations and Supply Chain Officer at Xylem. Xylem is a leading global water technology company committed to solving the world's critical water, wastewater and water-related challenges through technology, innovation and expertise. Tom joins us on today's program to talk about challenges for B2B leaders when it comes to providing their customers with high-quality experiences and what specific metrics can help industry leaders prepare their organizations for use cases in VR training and other generative AI tools. Today's episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Dec 13, 202317 min

The Impact of AI on Legal Work - with Anna Gressel

Today's guest is legal expert Anna Gressel. She returns to the program today to discuss the impact that AI will have on legal workflows, from document processing to the skills law professionals should focus on as they conduct their work in tandem with emerging technologies. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Dec 12, 202316 min

Software Development Team Challenges in the Age of Generative AI - with Ted Kwartler of DataRobot

Today's guest is Ted Kwartler, Field CTO of Generative AI at DataRobot. DataRobot is an AI-powered software company that helps enterprises automate processes from end-to-end. Ted returns to the platform in conversation with Emerj CEO and Head of Research Daniel Faggella to examine what challenges for software development teams look like from the perspective of leadership. Later, Ted offers actionable insight on handling pushback on goals, assigning team members based on data-verified skills rather than work politics and planning future initiatives. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Dec 7, 202320 min

SMB Retail Challenges from a Data Perspective - with Matt Madrigal of Google

Today's guest is Matt Madrigal, Vice President and General Manager of Merchant Shopping at Google. Matt joins us on today's program to talk about some general challenges retail SMBs face and how generative AI tools can help them tackle them. From virtual experiences to content creation, Matt explains how we'll see many of the use cases previously only accessible to large companies impact all areas of retail and eCommerce. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Dec 5, 202318 min

Cultivating 'Value Driven Data' in Insurance - with Edosa Odaro of Tawuniya

Today's guest is Edosa Odaro, Chief of Data Analytics and Privacy Officer at Tawuniya and former Chief Data Officer at AIG. He is also the author of two books on overcoming data challenges, 'Making Data Work' and his latest, 'Value Driven Data' from the Taylor & Francis Group. Edosa returns to the podcast to talk about his written work and how organizations can overcome the inevitable growing pains of digital transformations. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.

Nov 28, 202324 min

AI Solutions for B2B Customer Experiences - with Shahar Chen of Aquant

Today's guest is Shahar Chen, CEO and Co-founder of Aquant. Aquant is an AI-powered tech company that builds a co-pilot platform for service workflows. Shahar joins us on today's show to talk about the role generative AI-enhanced co-pilot platforms can play, particularly in improving B2B customer experiences in field service across multiple industrial sectors from heavy industry to healthcare. This episode is sponsored by Aquant. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Nov 22, 202319 min

The Role of Humans in AI-Enhanced Logistics Workflows - with Dr. Yossi Sheffi

Today's guest is Dr. Yossi Sheffi, Professor of Engineering Systems and Director of the Center for Transportation and Logistics at the Massachusetts Institute of Technology. He is also the author of 'The Magic Conveyor Belt: Supply Chains, AI and the Future of Work'. Dr. Sheffi returns to the show to expand on his thoughts about where human skills and labor markets are headed in the immediate impact of automated and autonomized workflows thanks to AI capabilities in logistics and manufacturing. To discover more AI use cases, best practice guides, white papers, frameworks, and more, join Emerj Plus at emerj.com/p1.

Nov 21, 202319 min

The Implications of Generative AI on Investment Banking - with Andrea Haskell and Val Srinivas of Deloitte

Today's guests are Andrea Haskell, Principal of Strategy and Analytics at Deloitte Consulting, and Val Srinivas, Research Leader in Banking and Capital Markets for Deloitte. They join Emerj CEO and Head of Research Daniel Faggella to discuss the trends and challenges detailed in a new report from Deloitte on generative AI's impact on investment banking. From using new #genAI tools for news analysis and summarization in financial workflows to looking beyond trading, such as M&A, advisory, and debt issuance – the trio explores AI adoption and its impact on workflows, talent, and risk management. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Nov 17, 202327 min

The Benefits of AI-Enhanced Developer Workflows - with Jason Wells of Pattern

Today's guest is Jason Wells, Chief Technology Officer at Pattern. Pattern is a tech company that builds an AI-driven platform to help businesses grow faster and sell more on eCommerce marketplaces. Jason joins Emerj CEO and Head of Research Daniel Faggella on today's program to talk about the challenges developer teams and their managers face in integrating workflows, assessing engagement, hiring the right people and beyond. Throughout his appearance, he emphasizes the importance of individualizing over-generalizing systems for teams and elevating team members who are most passionate about solving problems. This episode is sponsored by Pieces (https://pieces.app/). Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Nov 16, 202320 min

Generative AI Approaches for eCommerce and Retail Fraud - with Srihari Govindarajan of Paypal

Today's guest is Srihari Govindarajan, Senior Director of Finance Transformation at PayPal. Srihari joins Emerj CEO and Head of Research Daniel Faggella on today's show to talk about how PayPal approaches fraud and policy abuse – including how they leverage a bespoke version of ChatGPT they refer to as "fraudGTP." Throughout the episode, the pair scrutinize the concrete value of LLMs and other forms of generative AI in finserv workflows, specifically in mitigating fraud. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Nov 15, 202317 min

New Approaches to AI in Patient Experiences - with Dan Buckland of Duke University Health Systems

Today's guest is Dan Buckland, Medical Director of Duke University Health System. Dan is also an assistant professor at Duke University as well as a deputy human system risk manager at NASA. Obviously, he's no stranger to the latest and greatest technology. However, Dan joins us on the program today to talk about Duke University's unique approach to AI technologies - often using models that are at least two years old and have requisite training - and using virtual care as a last resort whenever data is showing in-person experiences are holding back patients and caregivers. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Nov 14, 202318 min

AI's Impact on the Drug Targeting Process - with Ramesh Durvasula of Lilly

Today's guest is Ramesh Durvasula, Senior Vice President of R&D IT at Lilly. Ramesh joins us on the program today to discuss AI's impact on the drug targeting process, particularly in helping pharmaceutical leaders like Lilly better predict what potential drugs to invest in for bringing to market and when. With increased certainty in drug targeting, Ramesh explains how AI capabilities are driving clinical trials to be used as an alternative form of healthcare. Visit emerj.com/beg1 to learn more about the practical steps for AI deployment for non-technical professionals.

Nov 7, 202319 min

How to Think of the Future of Finserv in the Age of GenAI - with Marco Argenti of Goldman Sachs

Today's guest is Marco Argenti, Chief Information Officer at Goldman Sachs. Before working with Goldman Sachs, Marco served as SVP of Developer Services at Nokia, then Vice President of Technology of Amazon Web Services (AWS) in 2013, where he started and ran several AWS businesses, including mobile, serverless computing, Internet of Things, and augmented and virtual reality. He joins us on today's program to talk about where banking leaders should be showing the most caution when it comes to emerging AI capabilities and how financial services professionals should think of cultivating their skills for the future. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Oct 31, 202335 min

Solving Software Developer Challenges with AI - with Tsavo Knott of Pieces

Today's guest is Tsavo Knott, Co-founder and CEO of Pieces. Pieces is an AI-driven software company that builds a platform to enable software developers to work more efficiently. Tsavo joins us on today's program to talk about the ways that new and emerging AI tools can help streamline workflows for developers, from making their work histories more accessible to bridging gaps between their work and their fellow stakeholders in design workflows. This episode is sponsored by Pieces. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Oct 26, 202321 min

Decreasing Friction in the Patient Experience with AI - with Leonardo Lambert of Corti

Today's guest is Leonardo Lambert, Director of Commercial at Corti. Corti is an AI-driven software company that develops a digital assistant for augmenting caretakers in improving patient outcomes and internal performance. Leonardo joins us on today's program to talk about the challenges facing caretakers in decreasing friction in the patient experience — from administrative costs to ensuring best practices. Throughout the episode, he emphasizes the importance of the patient's first contact with a healthcare service funnel in delivering the highest quality care. This episode is sponsored by Corti. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Oct 25, 202316 min

What Large Language Models Mean for Lawyers - with Danny Tobey and Bennett Borden of DLA Piper

Today's guests are DLA Piper's Partner, Chief Data Scientist, Bennett Borden, and Partner, Chair AI and Data Analytics Practice, Danny Tobey. DLA Piper is among the world's leading law firms and as Bennett and Danny explore with Emerj Senior Editor Matthew DeMello on today's podcast, they have some compelling use cases at the cutting edge of AI applications in the legal realm. In a follow-up to their first episode on document management use cases, Bennett and Danny closely examine how large language models are changing workflows throughout the legal sector. Later, they look back at their conversation across both episodes to offer hypotheses on what future legal work will look like in an augmented AI future. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Oct 24, 202325 min

Building a Data-Driven Go-To-Market Engine in Retail - with Michael Tambe of Amazon

Today's guest is Michael Tambe, Head of Scaled Insight Science, Amazon Ads. Mike has led data science efforts in sales and marketing and leading edge companies like Amazon Ads and LinkedIn. Through these experiences he's become an advocate of enterprises building a "data-driven go-to-market engine." He joins Emerj Senior Editor Matthew DeMello on today's podcast to talk about what that means, along with the challenges and possibilities of new emerging AI capabilities. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Oct 17, 202315 min

[AI Futures] Dataiku's CEO on "Growing Up in a GenAI World" - with Florian Douetteau

Today's episode marks the return of our 'AI Futures' series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today's guest is Florian Douetteau, Co-founder and CEO of Dataiku, a Europe-based artificial intelligence and machine learning unicorn that builds custom business solutions for what they call "Everyday AI" in industrial sectors like retail, healthcare, banking and beyond. Florian joins Emerj CEO and Head of Research Daniel Faggella on today's show to imagine what life will look like where experiences – from work to play and everything in between – will take place entirely in AI-generated virtual reality and what this will mean for societies and economies around the world. If you've enjoyed or benefited from the insights in this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Oct 13, 202325 min

Looking into Our GenAI Future Across Industries - with Carm Taglienti of Insight

Today's guest is Carm Taglienti, Chief Data Officer and Data/AI Portfolio Director for Insight. Insight is a leading IT solutions provider specializing in streamlining enterprise data infrastructure. Carm returns to the program to talk about the future of generative AI capabilities, offering predictions that the technology will be characterized by more complex and efficient models, faster training and inference. Later, he and Emerj Senior Editor Matthew DeMello pull apart what these improvements mean both in their range of capabilities and applicability in various industries. This episode is sponsored by Insight. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Oct 12, 202322 min

Looking at Refund and Loyalty Programs in Retail From a Data Perspective - with Jeff Otto of Riskified

Today's guest is Jeff Otto, Chief Marketing Officer at Riskified, a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff shares findings from Riskified's new survey of 300 merchants from around the world on their customer policies, including refunds and loyalty programs. The survey sheds light on what refund policies and CX strategies mean for bottom lines across the retail and eCommerce sectors. Later, the pair discusses these problems from a data perspective and the growing importance of retail leaders being able to verify as much customer information as they can. This episode is sponsored by Riskified. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Oct 12, 202326 min

Looking at Insurance Challenges from a Telecom Perspective - with Haden Kirkpatrick of State Farm

Today's guest on the 'AI in Business' podcast is Haden Kirkpatrick, Vice President of Innovation and Venture Capital at State Farm. Haden began his position at State Farm in February 2021 and has spent much of the last decade in the insurance industry after starting his career at T-Mobile. He joins us on today's show to talk about challenges facing the insurance industry – from the deluge of data coming from the Internet of Things and emerging generative AI tools. Throughout the episode, Haden pulls apart how these challenges look to an executive coming from a telecom background and how insurance leaders can leverage data tools to help solve them. For access to Emerj's Executive Cheat Sheet on AI in insurance, check out emerj.com/ins1.

Oct 10, 202328 min

The Essentials on the Digital Transformation of the Automotive Industry - with Don McGuire of Qualcomm

Today's guest is Don McGuire, Chief Marketing Officer at Qualcomm. A wireless technology pioneer, Qualcomm invented the foundational technologies for 3G, 4G, and 5G, and today, Qualcomm technology can be found in just about every handset and many devices that we use every day. Qualcomm has diversified its business over the years into different industries, such as automotive, in addition to compute, XR, and more. Don joins us on today's program to talk about the digital transformation of the automotive industry. He explains the notion of a 'digital chassis' essential for enhancing wireless capabilities in modern automobiles and both the hardware and software infrastructure involved. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Oct 3, 202322 min

[Beyond GPU] Finding ROI for AI at the Edge - with Gordon Wilson of Rain

Today's episode is the fourth in a special series we're calling 'Beyond GPU,' taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands. Our fourth guest in the series is Gordon Wilson, CEO of Rain. Rain is a tech company that builds integrated hardware-software platforms for radically cheaper AI solutions, which they refer to as 'artificial brains.' Gordon joins us on the program to talk about business problems facing companies across industries when it comes to driving edge computing power. Later, he pulls apart compelling use cases across industrial robotics and smart retail. This episode is sponsored by Rain. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Sep 30, 202320 min

[AI Futures] What is Life Like When the Internet is "Generative"? - with Mark Surman of the Mozilla Foundation

Today's episode marks the return of our 'AI Futures' series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today's guest is Mark Surman, President and Executive Director of the Mozilla Foundation. Mark joins Emerj CEO and Head of Research Dan Faggella on the program to talk about lessons learned from the birth of the internet and how these lessons might translate to deeper insights about our current transition into the age of AI. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Sep 29, 202329 min

The Impact of Generative AI on Healthcare - with Heather Lane of Athenahealth

Today's guest is Heather Lane, Senior Architect at athenahealth. athenahealth is one of the leading U.S. providers of network-enabled services for healthcare and point-of-care mobile apps. Heather joins us on today's program to discuss the implications of new, emerging generative AI capabilities on the healthcare space and the systems healthcare providers must implement to leverage their benefits. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Sep 26, 202329 min

[Beyond GPU] A Closer Look at Manufacturing Challenges for Computer Vision - with Peter Tu of GE Research

Today's episode is the third in a special series we're calling 'Beyond GPU,' taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today's guest is Peter Tu, Chief Scientist of Computer Vision at GE Research. Peter returns to the 'AI in Business' podcast to talk about the advances in real-time cloud computing that are making computer vision more accessible across manufacturing, and how executives can take advantage of these advances with the proper preparations in infrastructure and systems. This episode is sponsored by Rain. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Sep 23, 202319 min

AI Solutions for R&D Challenges in Life Sciences - with Ramesh Durvasula of Eli Lilly

Today's guest is Ramesh Durvasula, Senior Vice President of R&D IT at Eli Lilly. Ramesh joins Emerj Senior Editor Matthew DeMello on the program today to survey the biggest challenges in biotech research and how emerging capabilities, particularly in generative AI, are paving the way for a new future for the industry. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Sep 19, 202314 min

How to Identify High-ROI Use Cases for GenAI and Achieve Success Quickly - with Carm Taglienti of Insight

Today's guest is Carmen Taglienti, Chief Data Officer and Data/AI Portfolio Director at Insight. Insight is a leading IT solutions provider specializing in streamlining enterprise data infrastructure. Carmen returns to the program today to discuss high-ROI use cases in generative AI models and how organizations can identify ones that match the core business value in their operations. Later, he and Emerj Senior Editor Matthew DeMello pull apart examples across the retail and manufacturing sectors. This episode is sponsored by Insight. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Sep 18, 202330 min

[Beyond GPU] AI Hardware for Computer Vision - with Adam Burns of Intel

Today's episode is the second in a special series we're calling 'Beyond GPU,' taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today's guest is Adam Burns, Vice President of Network and Edge and Director of EdgeAI Development Tools at Intel. Adam joins us on today's program to discuss the challenges across sectors in leveraging computer vision and the infrastructure necessary to take advantage of emerging use cases in edge computing. Visit emerj.com/beg1 to learn more about the practical steps for AI deployment for non-technical professionals.

Sep 16, 202315 min

[AI Futures] A Debate on What AGI Means for Society and the Species - with Roko Mijic and Roman Yampolskiy

In another installment of our 'AI Futures' series on the 'AI in Business' podcast, we host a debate on what Artificial General Intelligence (AGI) will mean for society and the human race writ large. While opinions on the subject diverge wildly from utopian to apocalyptic, the episode features grounded insight from established voices on both sides of the optimism-pessimism spectrum. Representing optimists is philosopher and thinker Roko Mijic, famous for the 'Roko's Basilisk' controversy on the website Lesswrong. On the side of skepticism, we feature Dr. Roman Yampolskiy, Professor of Computer Science at the University of Louisville and a returning guest to the program. The two spar over whether or not AI with evident superior abilities to human beings will mean our certain destruction or whether such creations can remain subservient to our well-being. To access Emerj's frameworks for AI readiness, ROI, and strategy, visit Emerj Plus at emerj.com/p1.

Sep 15, 202355 min

LLMs and Generative AI for Financial Planning and Life Insurance Workflows - with Christian Mitchell of Northwestern Mutual

Today's guest is Christian Mitchell, Executive Vice President and Chief Customer Officer at Northwestern Mutual. Christian joins us on the program to talk about the impact that large language models and generative AI tools will have on creating more enhanced customer experiences in financial planning and life insurance funnels by finding more ways to connect customers emotionally to their financial goals. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Sep 12, 202325 min

[Beyond GPU] Solutions for AI Hardware Challenges from Infrastructure to Deployment - with Mark Heaps of Groq

Today's episode is the first in a special series we're calling 'Beyond GPU,' taking a look at edge AI computing challenges and solutions with help from guests at leading vendors and superscale global tech brands leading the most advanced hardware platform teams on the planet. Today's guest in the series is Mark Heaps, Vice President of Brand and Creative at Groq. Groq is a tech company specializing in simplifying computing challenges to accelerate workloads in artificial intelligence, machine learning, and high-performance computing. Mark joins Emerj Senior Editor Matthew DeMello on today's show to talk about challenges facing business leaders in building the infrastructure necessary to scale enterprise AI capabilities. Throughout the episode, Mark examines the process across infrastructure, model development, and model deployment, offering compelling use cases and explanations for the technology behind them along the way. This episode is sponsored by Groq. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Sep 9, 202333 min

Exploring Use Cases in Foundational Models for Life Sciences, Retail and Manufacturing - with Alberto Rizzoli of V7

Today's guest is Alberto Rizzoli, Co-founder and CEO of V7. V7 is an AI-first software company that builds a high-quality image and video training platform for model and database management. Alberto returns to the program to examine larger use cases in foundational large language models, and where these capabilities are achieving ROI across healthcare, retail, and manufacturing sectors. This episode is sponsored by V7. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

Sep 6, 202319 min

Facing Retail Challenges in the Era of Generative AI - with Alan Boehme of H&M

Today's guest is Alan Boehme, Chief Technology Officer at H&M. Alan has also served at a number of Fortune 500 companies, assisting them through their digital transformations, including Coca-Cola and Procter & Gamble. Alan joins us on the program today to discuss emerging challenges in retail, from micro-generational trends to the incentive for brands to share more significant amounts of consumer intelligence. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Sep 5, 202327 min

[AI Futures] AI and the Future of Intimacy - with Professor Pani Farvid of the New School

Today's episode marks the return of our 'AI Futures' series, where we explore what AI means for the future of our society and species with a more academic caliber of guests. Today's guest is Dr. Pani Farvid, Associate Professor at The New School and founder of the SexTech Lab. She joins Emerj CEO and Head of Research Daniel Faggella in asking serious questions about the future potential of AI-generated content on human reward systems, namely our reproductive drives. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Sep 1, 202340 min