Start With A Win

Today, we talk to Jack and Meghan, two executives with Hand & Stone Massage and Facial Spa, a fast growing franchise business with over 500 units across the US and Canada. They dig deep into how to gain customers, establish a strong community brand, and build a business for long lasting results. If you want to learn how leaders grow businesses, this is a great episode for you! Jack: Jack’s background includes 30 years in the franchising industry, 15 years in the health and wellness industry, and seven years with Hand & Stone. He believes this is a marketer’s nirvana – the brand positioning aligns perfectly to consumer sentiment, a great corporate team at every level that all share the same passion for the brand, and awesome franchisees who not only bring forward awesome concepts but execute on the plans they develop to perfection. Meghan: Beginning her journey with Hand & Stone as a Spa Associate in their flagship store in 2007 Meghan, now SVP Franchise Operations where she leads a team of 17 passionate professionals that are dedicated to supporting their franchisees. She is humbled to work alongside such talented business owners and team members. Meghan is also pursuing her MBA to further her career at Hand & Stone. Main Topics and Connect 03:40 Business is about what or who!07:17 Magic of the franchise world09:04 How they get consumers to be undistracted11:18 Community connection15:17 How should a franchisee be spending their time19:52 Best practices in marketing & operations24:30 Coffee and what at the end of the day! https://handandstone.com/https://www.handandstonefranchise.com/ Connect with Adam http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe! Apple PodcastsSpotifyGoogle Podcasts

What is a business leader superpower? It's delegation. This is why it matters and why you should become great at Delegation.Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Please Like and subscribe!

Leadership is Awareness. Awareness of Self, Awareness of Others, and Awareness of Business. But, do you have an awareness of your employees' needs? Do you know where they sit emotionally? This all plays in to how your company functions and the results... and PROFIT that you realize from their actions. In this episode, we dive deep in to understanding the psychological needs of your employees and how to use this awareness to maximize their experience and the performance of your company. It also helps to understand where your customers sit on this hierarchy when working with them for the same reason - getting things done that are mutually beneficial and fulfill their needs/overcome their challenges. Main Topics 01:33 Maximize your people with the Five Categories of Needs04:25 Compete on this… not salary or benefits!05:37 Bottom need #107:57 Next need #211:27 Half-way – Need #313:51 Getting to the top needs, #414:46 Use these two things in your business and see MAJOR changes from Dale Carnegie!17:58 Need #519:56 Secret need… #622:16 What level are your employees? Connect with Adam: http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe! Apple PodcastsSpotifyGoogle Podcasts

We always talk about customer experience. But truly, what matters is what comes before that - Employee Experience. Tiffany Bova is the global customer growth and innovation evangelist at Salesforce, and the Wall Street Journal Best Selling Author of Growth IQ. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. As a Research Fellow at Gartner, her cutting-edge insights helped Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies expand their market share and grow their revenues. She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice. She is also the host of the podcast What’s Next! with Tiffani Bova.Main Topics and Connect 04:22 What is the fastest way to get customers to love your brand?05:25 Customer experience vs employee experience, when does one override the other?08:28 Research: three studies and unpeeling the onion.13:01 Technology not helping employees.16:04 It’s not just about tech!20:11 Who owns the responsibility?26:43 We are talking about this aspect of the business podcast, not a tech/process podcast.29:05 If you want to be a leader, listen-up! https://www.tiffanibova.com https://www.tiffanibova.com/experiencemindset/ Connect with Adam http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe! Apple PodcastsSpotifyGoogle Podcasts

What is one of the most important parts of your business you should be worried about EVERY DAY? It's cashflow. How do you

What are the secrets to growing a business to over 1,000 locations and into an empire? CEO of Sport Clips Haircuts Edward Logan shares his perspective and advice on this episode of Start With a Win podcast. Edward Logan grew up in hair salons, so he knows a thing or two about the business. His mom is a licensed cosmetologist, and he now runs the business his dad founded in 1993 as CEO & President of Sport Clips Haircuts franchise. He grew up in Georgetown, Texas, where Sport Clips is headquartered, graduated from Southern Methodist University in Dallas and then spent time as a business consultant with Deloitte Consulting before officially joining the family business as a single-store operator. He worked his way through several segments of the business, beginning with company-owned store operations and then stepping into franchise operations, first as VP of Operations and then COO. After leading day-to-day operations across the entire franchise system, he was named President and COO. In 2020, he was named CEO and President, and was instrumental in leading Sport Clips through the Covid-19 crisis. Edward is passionate about quantifiable results but is most proud of continuing Sport Clips’ legacy of being a culture-driven and values-oriented family business, helping franchisees build income and wealth for their families, while continuing the brand’s philanthropic focus on veterans and children. And speaking of children, he and his wife Christy, are the proud parents of daughters Mackenzie and Cayman, and are thrilled to have another little girl on the way. Please welcome CEO & President of Sport Clips Haircuts and proud girl dad, Edward Logan.Main Topics01:58 In my blood, seeing the magic of franchising. 03:51 How they separated their brand and made it unique!06:19 Core values as the foundation.07:42 What is your daily focus, biggest challenges?12:14 Does your company have a 5-point play?15:02 Subscribe to your Principles.18:57 Franchise wisdom!23:43 Find your lead domino.Connect with Adam:http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Matt Haller, CEO of the International Franchise Association brings it to the table to update us on the latest in business... What are the leading trends in 2023 in franchising? How is regulation impacting small business and consumers? How is tech and AI impacting business? And, what should we do as business leaders to work in today's environment? Matt Haller is President and CEO of the International Franchise Association (IFA), the world’s oldest and largest trade association representing franchising worldwide. IFA represents thousands of franchisors, franchisees, and suppliers and works in Washington DC, across the country, and around the world to protect, enhance, and promote franchising. Matt has been with the IFA for over 12 years. In 2021, Haller moved into the role of President & CEO from his previous position as head of government relations and public affairs. Under his leadership, the IFA continues to grow, expanding educational, event and promotional offerings across all of franchising while leading the charge to protect the business model in new and innovative ways. Bio Matthew Haller is President & CEO for the International Franchise Association. Matt has been a key member of the IFA team for 10 years, building extensive relationships with all three segments of the IFA membership: franchisors, franchisees & suppliers. During that time, he has held a number of roles including Communications Director, Vice President of Public Affairs, Chief of Staff to the CEO and Senior Vice President, Public Affairs. In 2017, he was promoted to Senior Vice President, Government Relations and Public Affairs: the leadership role he has held until today. During his tenure leading IFA’s advocacy strategy, Matt expanded the association’s lobbying, coalition building, grassroots, research and communications capabilities and took on some of our more difficult challenges, including defending the business model against the joint employer threat and significant legislative and regulatory issues at the federal, state & local levels. During the pandemic, he led the team’s focus on helping the franchise business model survive, ensuring the Paycheck Protection Program and other relief efforts included eligibility for franchise businesses, while working with the internal team to innovate how to provide IFA members real value for their membership in the association. Prior to joining IFA in October 2010, Matthew was director of industry relations at the Pharmaceutical Care Management Association, where he developed PCMA’s member and affiliate initiatives surrounding key industry issues. Previously, he served as manager of political affairs at the U.S. Chamber of Commerce, where he managed the Chamber’s $20 million budget for political and issue advocacy campaigns during the 2004 and 2006 election cycles. Matthew has also held positions as legislative assistant for UPS Corporate Public Affairs and as a director of public affairs at Levick Strategic Communications, LLC. Matthew received a bachelors degree in Political Science from North Carolina State University in Raleigh, NC. He resides in Washington, D.C. https://www.franchise.org/our-team/staff/matt-hallerMain Topics01:57 Insights into the current state (2023) of the franchise industry04:47 Disconnect of franchise development (regulations)07:52 Trends in franchising09:20 Tech/AI innovation in the industry12:10 What is Franchise Development?13:00 How will AI interact with business and personnel?16:16 The future of franchising!18:28 The Talent – Franchisor & Franchiseewww.franchise.orgConnect with Adam:http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

What stops you from succeeding? It's the fear of failure. Check out this quick win.

Adam talks to Jeremy Morgan, CEO of WellBiz Brands. They discuss the secrets to being a successful multi-brand CEO as well as how to run a small business effectively with highly engaged employees. This leads to exceptional customer experience! Listen to this episode for some of those great secrets that Jeremy shares. Jeremy Morgan is the Chief Executive Officer for WellBiz Brands, Inc, the nation’s premiere franchisor of five beauty and wellness franchise brands: Drybar®, Amazing Lash Studio®, Radiant Waxing™, Elements Massage® and Fitness Together®. With nearly 900 locations, 350,000 members and $600 million of system-wide sales across the portfolio, WellBiz Brands builds profitable businesses by catering to the needs of the affluent female consumer. Jeremy began his tenure at WellBiz as the as the CEO for Elements Massage, where he worked diligently to support and build relationships with over 250 Elements Massage franchise owners, a community of 4,000 massage therapists, and over 120,000 members nationally. As a result, he led Elements Massage to achieve its most successful year in performance in 2018, as measured by studio revenue, client growth and customer satisfaction. Due to his open leadership style, he was recognized with a 91% Glassdoor CEO approval rating from the Elements system. Previously, Jeremy was a Senior Vice-President of Marketing and Consumer Insights for Smashburger, and the CEO of Tava Kitchen.In addition to his professional achievements, Jeremy is an active member of the community and supports Colorado Succeeds Board of Advisors, The Denver Boys and Girls Club, The Denver Chamber of Commerce and Duke Alumni Committee Denver, and is a member of the Kellogg Alumni Club of Colorado. Morgan was a member of the Denver Chamber of Commerce 2015 Leadership Denver Class, was recognized by the Denver Business Journal as a member of the 2018 40 Under 40 class of leaders, and is an active member of Young Presidents’ Organization (YPO). Main Topics03:10 How does a CEO divide his time with multiple brands?06:26 Brands are unique, here is what it takes to run a brand.09:25 What does customer experience mean to you?11:49 The number one challenge in a small business!13:35 Best First Day Ever?17:05 Can you transfer culture from HQ to the franchisees?19:53 Best piece of adviceConnect with Adam:http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

What's killing your ability to succeed? What is standing in your way to happiness? The science behind mindset and how your brain works is a fascinating topic. We talk to CEO and Business Coach Michael Hyatt about his latest book Mind Your Mindset on Start With a Win. Michael dives deep in to stories of him learning about his mindset and failures, why he researched brain activity, and how this can drastically impact you and your business. Michael Hyatt is the Founder and Chairman of Full Focus.He has scaled multiple companies over the years, including a $250M publishing company with 700+ employees and his own goal-achievement company that has grown over 60% year over year for the past 4 years. Under his leadership, Full Focus has been featured in the Inc. 5000 list of the fastest-growing companies in America and in 2020 and 2021 the company was named to Inc.’s Best Work Places list.He is also the author of several New York Times, Wall Street Journal, and USA Today bestselling books, including Living Forward, Your Best Year Ever, Free to Focus, and his newest book Mind Your Mindset. He has been married for 45 years to his wife Gail, has five daughters, and ten grandchildren. Main Topics02:14 Get your thinking right, get meaningful change! 03:42 Difference between the facts & the meaning assigned to the facts08:13 Business Coach, if they get the person right, they get the business right!09:00 Know what the narrator is saying, narrator?15:40 Three steps to take to have a better mindset18:38 When the negative happens, what does this make possible?20:24 Once you understand your narrative, then what?23:08 Engineer your morning to set yourself up to win the day! Connect with Michael Hyatt:www.Fullfocus.co www.mindyourmindsetbook.com Connect with Adam:http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Quick Win! Have you ever said "I didn't have time?" Sorry, but that's a copout. What you are truly trying to say is that you didn't make the time. We all have the same amount of time.

I have done some research and here are 5 small business secrets for 2023 that I have uncovered. This is a great way to ensure you are up the right things... and not doing the wrong things in your business.Main Topics 02:17 Stats on small businesses03:54 Five trends of small businesses - Trend One06:06 Hoteling, what is that?08:30 Trend Two11:23 How can a small business thrive?12:03 Trend Three14:15 Trend Four15:58 Trend Five17:21 A pop-up experience? Connect with Adam: http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe! Apple PodcastsSpotifyGoogle Podcasts

Guest Intro/Bio Dr. Ben Litalien is the Founder & Principal of Franchise Well, a consulting practice dedicated to the improvement and enhancement of franchising. He is also on staff at Georgetown University in Washington, DC where he created and teaches the Franchise Management Certificate program for franchise professionals from across the country and around the world. He is also an Adjunct Associate Professor at University of Maryland Global Campus where he teaches Entrepreneurship, Small Business Management and Venture Planning in their online undergraduate program. Ben’s three-decade career in franchising includes building multiple franchise concepts to scale and running ExxonMobil’s U.S. franchising program, where he developed a pipeline of 1,000 locations in less than five years. He is involved in the development of social franchising across the globe including JIBU, a network of retail water store franchises in eight East Africa countries where he serves as a founding board member. Ben’s consulting clients include IKEA, RE/MAX, Snap-on Tools, Brain Balance and eXp Realities new co-work concept SUCCESS Space.Ben is a recognized speaker on "Franchise Development" and "Franchising for Good" and is a Contributor for Forbes.com on franchising. Ben completed his doctoral program at the University of Maryland Global Campus and received his CFE (“Certified Franchise Executive”) designation from the International Franchise Association in 2003. Ben and his wife Raeann have been married for 37 years and they live in Fredericksburg, Virginia. They have three grown children and four grandsons. He is an avid golfer and fly fisherman.Main Topics – Part 2 01:10 What are you buying - the Franchise systems and processes07:02 You save on two things if you are systemitazed09:13 What builds brand value?10:44 Community connectedness to the franchisee13:59 Best way to launch your business16:43 What is the #1 small business challenge?19:18 Last bit of great advice before owning a franchise Connect with Adam: http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe! Apple PodcastsSpotifyGoogle Podcasts

What's the best way to get things done in a meeting? Adam discusses his process for making meetings productive in this Quick Win. Here's a clue - it begins with A. Check it out for a quick WIN!

Guest Intro/Bio Dr. Ben Litalien is the Founder & Principal of Franchise Well, a consulting practice dedicated to the improvement and enhancement of franchising. He is also on staff at Georgetown University in Washington, DC where he created and teaches the Franchise Management Certificate program for franchise professionals from across the country and around the world. He is also an Adjunct Associate Professor at University of Maryland Global Campus where he teaches Entrepreneurship, Small Business Management and Venture Planning in their online undergraduate program. Ben’s three-decade career in franchising includes building multiple franchise concepts to scale and running ExxonMobil’s U.S. franchising program, where he developed a pipeline of 1,000 locations in less than five years. He is involved in the development of social franchising across the globe including JIBU, a network of retail water store franchises in eight East Africa countries where he serves as a founding board member. Ben’s consulting clients include IKEA, RE/MAX, Snap-on Tools, Brain Balance and eXp Realities new co-work concept SUCCESS Space.Ben is a recognized speaker on "Franchise Development" and "Franchising for Good" and is a Contributor for Forbes.com on franchising. Ben completed his doctoral program at the University of Maryland Global Campus and received his CFE (“Certified Franchise Executive”) designation from the International Franchise Association in 2003. Ben and his wife Raeann have been married for 37 years and they live in Fredericksburg, Virginia. They have three grown children and four grandsons. He is an avid golfer and fly fisherman.Main Topics – Part 1 03:07 What is a franchise, it started in the middle ages!05:21 A franchisee has two clear competitive advantages over the franchisor07:56 Franchising terms11:00 What are the requirements to file an FDD?14:14 Difference between Franchisee (zee) and a Franchisor (zor)17:20 Franchise fees? Connect with Adam: http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe! Apple PodcastsSpotifyGoogle Podcasts

Marketing is incredibly important in business and franchising. Madeleine Zook dives deep in to how franchises market, key points on customer experience, and other fun franchise conversations on this episode of Start With a Win. Madeleine Zook is a multi-unit, multi-brand franchisee, former franchisor, and current marketing supplier. She's the host of the award-winning franchise podcast, The Art of Franchise Marketing, and has landed coverage in Forbes, Entrepreneur, Fortune, and INC. She is also the founder of a 501(c)3 nonprofit called Together She Can, which strives to help homeless communities with hygiene care. Main Topics02:36 Give Back to your Community/Charities 05:38 Biggest Challenge in Home Service Franchisees07:32 Three components of business08:24 What do people want, a paycheck, NO!13:00 Number #1 thing people want15:00 Is good enough, ok?17:39 Need a wow factor, an unexpected gift, a gesture!19:44 The BIG AH HA moment21:00 Lead generation success today23:50 How many times does a customer need to see your ad before they say YES? Connect with Madeleine Zook:www.togethershecan.orgwww.linkedin.com/in/mpark141/https://podcasts.apple.com/us/podcast/the-art-of-franchise-marketing/id1651430743www.netsertive.com Connect with Adam: http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEO https://www.linkedin.com/in/adamcontos/ https://www.instagram.com/adamcontosceo/ https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

What do customers want? They want to see you. This quick win explains how to connect with your customers the best! Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

What would an investor do? An interview with Steven Pesavento Host of The Investor Mindset Podcast and active investor who curates Commercial Real Estate Investments for clients at VonFinchCapital. He has raised $10’s of Millions dollars, which hassuccessfully cycled through multiple assets. Beginning inSingle Family as an operator he flipped over 200houses in under 3 years, prior to expanding intoCommercial to focus on building a business aroundworking with his ideal client - successful high incomeearners like himself who are investing to create flexibilityand independence.Steven and Adam uncover where investors are looking today and some thoughts on how to strategize for yourself. Should you max out your 401k? Or, what should you do to grow your assets. This episode is about business growth, financial growth and health, and family security. Main Topics04:44 Big opportunity in Multi-Family07:30 Is it better to become a partner with the investor?10:13 Private Equity is an asset class!13:10 Don’t invest until you understand13:48 Not, where should I invest but what do I want from life?15:44 Three biggest mistakes in wealth18:45 Biggest impact to change your life!21:22 Four Ms to SWAWConnect with Steven Pesavento:[email protected] on Instagram and Linkedin Connect with Adam: http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEOhttps://www.linkedin.com/in/adamcontos/https://www.instagram.com/adamcontosceo/https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle PodcastsConnect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Please Like and subscribe!

I had to go to the DMV, and thought... this is going to take my whole day, ugh ☹. If this is the way you feel about going to the DMV, then you will want to listen to this experience and take away the lessons to incorporate into your own business!Huge business and personal EQ lessons in this episode. As I reflect on my experience at the DMV, I keep finding myself wishing that other companies and businesses were more like the.... DMV. Weird to day! Main Topics03:42 Mindset is everything!04:00 Why give your contact information?10:06 Business lessons from the DMV??? (Department of Motor Vehicle)10:43 The best customer (obsessed) experience13:18 Ease of doing business14:49 Welcoming experience15:29 Care…personalize your customer’s experience17:00 Are you collaboratively working with your customers?17:55 Do your customers have THIS DMV experience? Connect with Adam: http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEOhttps://www.linkedin.com/in/adamcontos/https://www.instagram.com/adamcontosceo/https://www.youtube.com/@LeadershipFactoryhttp://twitter.com/AdamContosCEO Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

We will never get better if we compare ourselves to others. Progress only comes from setting our own benchmarks and comparing ourselves to... OURSELVES! It's time for some self-evaluation and determine areas in our life where we can do better. Then commit to 1% better every day and watch yourself grow!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

Want to find ways to grow and be happy? Do you feel like you're losing in life or business? Are you looking for a way to identify and create wins? The conversation between CEO Adam and Coach JM unpacks winning mindsets and strategies from these two business and leadership coaches on one podcast! What losses should we look at? How can we interpret how we feel in life? JM Ryerson is an International Speaker, Mindset & Business Coach,host of Let’s Go Win Podcast, and Best-Selling Author of "Let's GoWin, The Keys to Living Your Best Life" and “Champion’s DailyPlaybook”. He helps high-performing leaders define and executetheir individual leadership styles in order to grow the impact andprofits of their businesses. His passion is to help others succeed atwork, at home, and in life by offering simple tools that provide awork/life balance. Main Topics01:38 Be YOU!05:04 Our Insecurities and where they start.09:34 When leaders are insecure.11:25 Inspire Your Team!12:55 Why limit yourself…Raise your Bar!15:25 A person in wrong position at your company.18:23 You can’t hire & teach integrity…hire their values that align with companies.18:56 Be better in personal life, be better professionally!21:39 How you do one thing is how you do all things!Connect with JM Ryerson:http://www.letsgowin.com Connect with Adam: http://www.startwithawin.comhttps://www.facebook.com/AdamContosCEOhttps://www.linkedin.com/in/adamcontos/http://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/ / @leadershipfactory Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Have you ever wondered exactly what a Franchise is? We dig deep in to the difference between a license agreement in a business and a franchise in this episode with our guest, Andrew Sherman. We also talk about employee engagement and disengagement. Great episode FULL of business information.Andrew J. Sherman of Brown Rudnick is a partner in the Firm’s Corporate Practice Group and co-practice group leader of the Emerging Growth Companies & Venture Capital Group. A recognized authority on the legal and strategic aspects of business growth, Andrew’s practice is concentrated on domestic and international franchising, mergers and acquisitions, and corporate counseling.Andrew has written nearly 30 books on the legal and strategic aspects of business growth, franchising, capital formation, and the leveraging of intellectual property, most of which can be found on Amazon. He also has published many articles on similar topics and is a frequent keynote speaker at business conferences, seminars, and webinars. Main Topics: 02:13 What is a UFOC, now a FDD?03:52 If you have these 3 legs of the stool, you have a franchisee! 06:20 Are you licensing a concept or franchising a concept?09:26 Where does a business cross the line into Franchising?16:23 The biggest challenges & what can we do better19:09 Percentage of Employee Engagement by a Gallop study23:11 What Leaders of Franchisors need to actively include in their strategic planning meetings!25:05 What is the foundation of the disengagement & what do people need?28:00 Tolerate is a very dangerous word29:55 What was the goal of today? Connect Andrew J. Shermanhttps://brownrudnick.com/https://www.amazon.com/stores/Andrew-J.-Sherman/author/B001JP9TUC?ref=ap_rdr&store_ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

Your attitude means a great deal as a leader. How do you come across when you walk in a room? Are you smiling, frowning, looking angry? Your attitude is everything! Your attitude will lead your actions which will lead to your success as a leader.Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

Ever wonder about how franchising works and the secrets of franchising? In this episode of Start With a Win, we talk to franchise expert Kim Daly about franchising, business growth, and overcoming challenges in life. Episode 2 of 2 Show Outline: Three things a CEO should never say (01:16)Don’t quit…Appreciate the good times by struggling (06:14)Don’t buy your hobby (07:10)When you work on your business you create multi-units and wealth (10:50)Hardest part of running a business (17:33) Connect with Kim at: www.kimdaly.tv Connect with Adam at: https://www.startwithawin.com/ https://www.facebook.com/AdamContosCEO https://twitter.com/AdamContosCEO https://www.instagram.com/adamcontosceo/ Listen, rate, and subscribe! Apple Podcasts Spotify Google Podcasts

In this episode of Start With a Win, we talk to franchise expert Kim Daly about franchising, business growth, and overcoming challenges in life. Show Outline:What is the Dream? (02:33)Freedom – Defined (04:14)Solo or Partnership with framework, why pick franchising? (05:40)Biggest challenge in franchising – The Silent Killer! (09:59)It’s about the Journey! (10:50)Shift your Mindset…Locust of Control (13:33)Busy vs Productive…Maximize what you can control (16:04)Three A’s of Leadership (19:36)Do you remember how your felt? (22:21)Connect with Kim at: www.kimdaly.tv Connect with Adam at:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/ Listen, rate, and subscribe! Apple Podcasts Spotify Google Podcasts

Do you have a lot of complainers in your life? Is it preventing you from getting stuff done? Take a moment and don't consider them as complaints—instead, turn them into opportunities that lead to solutions that lead to forward progress!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

Systems engineer Ernesto Mandowsky is the CEO of CPD Advisors where he helps founders and leaders scale their organizations. His passion is in working with early-stage founders and entrepreneurs to transform their operations by utilizing his proprietary 6P Playbook. Drawing on his experience in management systems and the hospitality industry, he developed his powerful playbook for business growth and sustainability by focusing time and attention on the following six principles: priorities, people, projects, promotion, playbooks, and planning. When working with founders, Ernesto found that many people actually set goals incorrectly. Instead of focusing on the results they want to see, he helps leaders visualize effective goals that put plans into action. Establishing procedures for each cycle a business goes through on a daily, weekly, monthly, and yearly basis ensures efficient time management and clear feedback for moving forward. Playbooks also provide concise training and professional development programs that promote the bigger vision of a company. Working within systems specifically designed for your business supports growth in the implementation of both internal and external operations.Main TopicsApplying systems engineering in the hospitality industry (02:00)Ernesto’s 6P Playbook (04:00)Identifying priorities in business (06:27)Maintaining relationships for business success (08:53)Managing projects so they don’t take over your day (12:26)Benefits of video email to build connection (15:27)Promotion strategies for sharing the mission of your business (17:11)Playbooks are repeated, coordinated sets of actions (18:50)Different levels of planning (20:13) Episode Linkswww.freesystemscall.comwww.ernestomandowsky.comConnect with Ernesto:https://twitter.com/emandowskyhttps://www.linkedin.com/in/ernestomandowsky/https://www.instagram.com/ernesto_cpd/Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

For many people, conflict in the workplace is something to avoid at all costs. For Dr. Zach Schaefer, he sees an opportunity to grow. Zach has honed his career around the people problem in business. As a founder, CEO, entrepreneur, and executive mediator and coach, he spends much of his time helping people navigate conflict in their professional and personal lives. On average, companies spend very little time and attention on strategies for conflict resolution. Without a game plan, small issues can fester into big problems that harm businesses and relationships when they explode. Zach believes that when a company has conflict confidence, they are able to adjust to unexpected changes and are more resilient in challenging scenarios. His coaching program encourages leaders to expect disagreements among team members and therefore create a strategic plan for resolving conflicts when they come up. Rather than avoiding hard conversations or addressing them via text or email, he encourages face-to-face interaction. It’s also important to be proactive when issues arise. Successful leaders practice their sensitivity to conflict by anticipating where the disagreements will occur and making a plan for how to address them with grace and clarity. One of the best tools for using conflict in a positive way is by creating space between the trigger and the response. When conflict is treated as an opportunity to grow, teams strengthen their individual and collective impact. Main TopicsRedirecting how we view conflict (01:50)Avoid passive aggression in difficult situations (04:05)Definition of conflict confidence (06:35)3 levels of conflict to address (07:50)Establishing rules around conflict management (09:24)Biggest mistakes a leader can make in conflict management (11:55)Conflict resolution strategies during seasons of change (13:15)Including conflict resolution coaching in professional development (15:55)Zach’s Conflict RADAR (17:40) Episode Linkshttps://www.sparkthediscussion.com Connect with Zach:https://www.youtube.com/@ZachSchaeferhttps://www.facebook.com/SparkSolver/https://twitter.com/SparkSolverhttps://www.linkedin.com/in/zschaefer/Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Internal fear, which I like to call "the beast," is what often stops people from accomplishing their goals. This beast's goal is to create fear, doubt and overwhelm in us and keep us from reaching our potential. The key to fighting it is to "party with the beast" and learn to embrace it and grow with it!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

Americans today encounter up to 10,000 advertisements per day. With limitless information and endless options for distractions at our fingertips, many people experience the negative effects of information overload. Especially for entrepreneurs, too much information can lead to procrastination, decision fatigue, analysis paralysis, and burnout. Since the world will only keep expanding, it is important for business owners to learn coping skills that help them focus in a world where everyone is vying for attention. Adam suggests three tools to assist entrepreneurs in this opportunity for growth:Prioritize the things that need your immediate attention. Think about what actions you can take to grow your business. Then remove anything that may distract you from those tasks. Limit your exposure to irrelevant information. It can be helpful to use apps or other tools for managing your time, setting intentions, and choosing the best sources from which to receive your information.Schedule time to unplug from information and technology. The brain needs time to rest, even during waking hours. Spending time in meditation, nature, engaged in a favorite activity, or being with loved ones resets and refreshes the brain.By being proactive in regards to information input, business leaders take daily, necessary steps to avoid burnout. Building a healthy relationship with our exposure to information is one of the best ways to increase productivity and overall quality of life. Main TopicsInformation overload impacts entrepreneurs (02:45)Consequences of too much information (04:15)“Get your ass to market” (06:40)Overcoming information overload (07:17)Limiting exposure to irrelevant information (10:11)Using research time with intention (15:30)Unplug and allow the brain to rest (16:25)Allowing the subconscious mind to solve problems (18:35) Episode Linkshttps://www.thesocialdilemma.com Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Former All Pro Linebacker for the Denver Broncos Karl Mecklenburg applies the lessons he learned from football to all areas of life. As an inspirational speaker, author, and podcast host, Karl uses his winning mentality to guide leaders and team members to function as an efficient unit. He helps founders identify and evaluate the strengths and weaknesses of their team so that everyone is placed in a position that sets them up for optimal performance. Karl uses his 6 Keys to Success to practice clarity and consistency in personal relationships and business. He sets the example of what it means to live life with the courage to evaluate himself honestly. One of the biggest challenges in overcoming obstacles to success is offering forgiveness for ourselves and others. Once we give ourselves permission to move forward despite perceived failures, we can experience explosive growth as individuals and a team. On and off the field, honesty and dedication help us set goals that are both reasonable and attainable on our path to success. Main TopicsConverting sports principles to all areas of life (02:13)Maintaining leadership in the face of criticism (05:03)The power of positive feedback from leadership (07:50)Working with strengths and weaknesses on a team (11:20)Using vulnerability as a tool for problem solving (13:30)6 keys to success (16:25)Clarity and consistency in setting goals and achieving them with deliberate practice (17:30) Episode Linkshttps://karlmecklenburg.com Connect with Karl:https://www.facebook.com/KarlMecklenburghttps://twitter.com/KarlMecklenburghttps://www.linkedin.com/in/karlmecklenburg/https://www.instagram.com/karlmecklenburg/Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Want to fix your business? You've got to fix everything else first! Our lives are interconnected—personal, financial, health, relationships—so in order to experience success in business, you must have success in your life. It starts with building micro routines and wins that turn into macro wins! Build the habits that create successes in your life, and watch your business thrive!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

Think positive. Seems simple enough. Best-selling author and speaker Jon Gordon champions the power of positive thinking in his numerous books and leadership training programs. But he wants to be clear; he’s not talking about seeing the world through rose-colored glasses and ignoring reality. He’s referring to the power every individual has to choose resilience and faith in the face of challenges in order to create the life they want.Jon considers himself a naturally negative person, so he’s worked diligently throughout his life to choose positivity and see the potential in each day. Living out the truths he’s teaching is what makes his message so powerful. He trains leaders to work from the roots of their organizations upward, enjoying the fruits of their labor later. In this way, strong leaders seek to serve their employees and clients by choosing to be a source of love rather than fear. Change can trigger a fear response, which might lead to making excuses or jumping ship when things get hard. But Jon teaches that the way leaders view change determines their ability to succeed or fail. Embracing the highs and lows of life and business equally leads to deeper levels of integrity that allow a company to flourish when others fail. Main TopicsJon’s personal journey to becoming an expert in positivity (02:15)Rewiring the brain to choose positivity (04:51)Love vs. fear to manifest your dreams (09:11)Relationship to change determines success (14:00)Avoiding pitfalls in leadership (17:40)Jon’s upcoming book The One Truth about oneness vs. separateness (20:00) Episode Linkshttps://jongordon.com Connect with Jon:https://www.facebook.com/jongordonpagehttps://twitter.com/jongordon11https://www.instagram.com/jongordon11/https://www.youtube.com/jongordonselectsConnect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Former star pitcher, competitive bull rider, and combat veteran Wylie McGraw lives every day in peak performance mode. By intentionally putting himself in situations that pushed him to his limit, he discovered his superpower: exposing negative beliefs and behaviors that prevent people from tapping into their greatest potential. Now he works with powerful CEOs and business leaders to radically accelerate growth and promote optimal performance.Many people are plagued by their own personal demons created by stress, trauma, and setbacks seen as failures. Instead of facing them head-on and learning to pivot, most give up. Wylie’s approach may seem countercultural in that he challenges people to push themselves outside of their comfort zones. Rather than simply touting this theory as the next self-help hot topic, he expects clients to actually put it into practice by doing the things that scare them the most. This is where real growth occurs. Self mastery demands a willingness and tenacity to show up every day ready to push life to the limits. With discipline and accountability, leaders hone themselves into the best version they can be in order to powerfully impact their relationships and communities. Main TopicsHow Wylie discovered his superpower (02:14)Practicing awareness through stressful situations in combat, baseball, and bull riding (05:20)Excuses for quitting vs. learning to pivot (10:11)Maximizing potential by getting uncomfortable (13:44)Accountability is freedom (17:20)Episode Linkshttps://www.wyliemcgraw.com“Wise Words and Whiskey” podcasthttps://podcasts.apple.com/us/podcast/wise-words-whisky-with-wylie-mcgraw/id1649548407 Connect with Wylie:https://www.youtube.com/channel/UC5eB02vV_S78ryDCra7BnZwhttps://twitter.com/WylieMcGrawhttps://www.linkedin.com/in/wyliemcgraw/Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Food is energy and power for your brain and focus to get things done. Get some protein-packed snacks and plug them in between meals. This will power your brain to be more focused and more successful in your day! And, don't forget to hydrate!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

This might surprise you, but the priorities of successful leaders in 2023 aren’t simply increasing revenue and productivity. While these are certainly important goals for any business owner, this year leaders are focusing on building relationships and practicing clear communication. Here are the top trends for feeding the momentum of growth and expansion in the new year.Be Present: In order to retain loyal employees, bosses need to be actively involved in the day-to-day environment. When people feel seen and heard, they are more likely to stay with a company and work with higher levels of productivity. (02:40)Use Video: To enhance virtual correspondence and build a more authentic online presence, utilize visual forms of communication rather than simply using text. (04:55)Create Valuable Content: Offer something of value to those you influence and lead. This builds branding and creates a relationship of reciprocity. When you provide what someone needs, they are more likely to do business with you. (09:55)Use Extreme Clarity: Embrace the power of the word “because.” When leaders take the time to explain their reasoning, employees are more likely to acquiesce to requests or expectations. (12:43)Communicate Regularly: Create a routine of checking in with clients and employees on a consistent basis to invest in relationships and address any issues. (16:00) Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

In the age of artificial intelligence, how can entrepreneurs offer products and services that hold value beyond what a machine is capable of providing? Jon LoDuca believes that going back to the basics of authentic human interaction is the new million-dollar idea. Jon is founder and CEO of PlaybookBuilder, an award-winning knowledge management software that helps leaders and teams capture and share best practices, core process, and story to drive performance, scalability, and sustainability. Wisdom is a company’s best asset, and Jon’s software programs help organizations monetize their intellectual property in a world where humans find themselves competing with AI.With conversation software such as ChatGPT and Google’s LaMDA replacing entire industries like customer service, business owners are doing their best to adapt and grow within new technological and cultural parameters. Current AI software passes the “deity test,” meaning it is omniscient, omnipresent, omnipotent, and immortal. This reality demands that entrepreneurs address how AI will relate to their business. To prevent being disintermediated, Jon encourages leaders to come back to their core values that motivated them in the early days of their careers. The best way to offer a unique experience is by boldly preserving human interaction, creating a sense of intimacy in communication, and offering deep empathy. Entrepreneurs can guarantee their success by playing a trump card that’s outside the wheelhouse for AI: human-to-human interaction. In the near future, it may just become the world’s most valuable commodity.Main TopicsJon’s start in the technology industry in San Francisco (02:00)AI passes the “deity test” and what this means for entrepreneurs (08:20)Jon’s 2017 TedTalk predicted trends in AI that have come to fruition (11:33)Future demands for face-to-face interactions to confirm identity (16:00)Changing definitions of intimacy (19:55)Avoid the Metaverse to prevent being disintermediated (24:00)Two types of business models: wide and deep (30:23)How to compete with AI by emphasizing the human component of business (36:00)Return to original values that focused on building relationships with the client (40:10) Episode Linkshttps://playbookbuilder.com/demo/https://www.youtube.com/watch?v=jEURpISHCpA Connect with Jon:https://www.linkedin.com/in/jonloduca/https://twitter.com/jonloducahttps://www.instagram.com/therealjonloduca/Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!

Do you ever get to the end of your day, feeling like you accomplished nothing? Adam shares an easy way to focus on productivity, using notecards with ideas and to-dos that you can cross off as you get them done. You'll go home feeling fulfilled and accomplished at the end of your day!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

In part 2 with dynamic speaker and business leadership coach Amanda Gore, she offers heart-centered advice for building impactful relationships in business. In a climate where half the workforce is considering moving to a new job, leaders of organizations seek to make meaningful changes to keep team members on board. Amanda takes the approach of doing her inner work first. She is able to create a culture that values each individual for their unique gifts by first uncovering her authentic self. Once she is able to show up as the most genuine version of herself, she can empower those working with her by acknowledging their gifts and placing them in roles that set them up for success. By connecting human to human, heart to heart, leaders invest in the wellness of their employees and thus receive massive margins of return. Main TopicsKeep employees happy by creating a human-to-human environment (03:00)What leaders can do to be present and create a culture that nurtures joy (06:20)The value of feelings and authenticity in business (10:28)We are not our stories (13:00)Cultivating presence in every moment by slowing down (14:05)Effects of intentional leadership flow from the top down (17:20) Episode Linkshttps://amandagore.comConnect with Amanda:https://www.facebook.com/thejoyproject.amandagore/https://twitter.com/amandagore_joyhttps://www.linkedin.com/in/amandalgore/https://www.youtube.com/user/amandagoretvConnect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

What’s the point of achieving your goals if you’re miserable doing so? With decades of experience helping organizations build dynamic teams centered around authentic communication, Amanda’s personal mission is to remind young, over-achieving entrepreneurs to stop and breathe. Building a business can be overwhelming at times. With burnout rates skyrocketing for both C-Suite and entry-level employees, mental health in the workplace has become a priority for sustainability. According to Amanda, pursuing joy is a lost art that has the potential to counteract feelings of fear and insecurity that stifle productivity.Everyone’s perception is built from stories we’ve created around our life experiences, especially those from early childhood. Negative experiences can create narratives that disrupt our capacity for joy without us even realizing it. Amanda refers to these unconscious beliefs as malware because they essentially infect the computer of our minds. She challenges listeners to first become aware of those stories and then be willing to do the work to rewrite them. By choosing a different reality for ourselves, we can navigate triggering situations with more ease. The best tool for reprogramming our minds is pausing to take a breath. Observe beauty in nature. Slow down so that consciousness can catch up. In a culture that has traditionally valued face-paced productivity, Amanda leads the way with a more peaceful approach. Joy is the new high performance fuel. The best part is, it’s free! Main TopicsJoy is the new high-performance fuel (02:17)Relaxation leads to higher levels of efficiency (06:25)The stories we tell ourselves influence our behavior (08:47)Stressful situations trigger unconscious beliefs and narratives usually unrelated to the current scenario (12:00)Rewriting the stories with a slower pace of life (14:45) Episode Linkshttps://amandagore.comConnect with Amanda:https://www.facebook.com/thejoyproject.amandagore/https://twitter.com/amandagore_joyhttps://www.linkedin.com/in/amandalgore/https://www.youtube.com/user/amandagoretvConnect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

F.O.C.U.S. Follow One Course Until Successful. Focus on what you need to get done and put 100% of your effort into the task at hand!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

Despite the challenges for entrepreneurs created by the pandemic, many businesses have experienced explosive growth in the past few years. When organizations rapidly expand, it can be easy for leaders and team members to lose cohesive vision. Successful leaders recognize and utilize their own strengths and empower team members to do the same. Another important role for an executive is making meaningful decisions every day that push the company toward clearly communicated goals. Sometimes that means onboarding an executive assistant or chief of staff to share the responsibilities of leadership. An executive assistant maximizes efficiencies by allowing everyone to work within their strengths, including the founder. In this way, the force multiplier aids the executive in offering descriptive and prescriptive points of action so that everyone is operating at maximum potential. One of the best parts about adding an executive assistant to the leadership team is that it creates accountability to prevent burnout. Adam and Hallie work diligently to be proactive against corporate burnout by building mindfulness and wellness into their daily routine. Leading by example, they encourage team leaders to create a schedule that includes regular check-ins and one-on-one time so that they have a pulse on the community. Another way they prevent burnout is through intentional hiring and onboarding processes. As thriving business leaders, their goal is to find team members who are aligned with the organization’s vision. By working in tandem, they are living examples of how partnership at the top level creates a powerhouse organization that produces high-impact products and services. Main TopicsThree values of a successful founder and how an executive assistant can leverage those values (03:40)A chief of staff delivers the prescriptive vision and translates that vision across the organization (08:05)A breakdown of the roles of virtual assistant, executive assistant, and chief of staff (09:12)Creating a schedule that allows you to be proactive against burnout (16:17)Importance of emotional intelligence in self and others to prevent burnout (20:30)Practical tools from Adam and Hallie’s book about how founders and force multipliers can work together to grow a business exponentially (24:00) Episode Linkswww.founderandforcemultiplier.com Connect with Adam and Hallie:https://www.facebook.com/founderforcemultiplierhttps://www.linkedin.com/in/halliewarner/https://www.instagram.com/founderandforcemultiplier/https://www.youtube.com/@founderandforcemultiplierConnect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Business is all about relationships. It requires give and take, especially when everything doesn’t go according to plan. Much like a bank account, we can evaluate the health of our relationships by tracking both deposits and withdrawals. Good leaders constantly deposit in employees’ and customers’ relational bank accounts so that when it comes time to make a withdrawal, there is enough in the account to sustain the cost. Recognition and appreciation are some of the most powerful tools for making deposits. Gratitude and compassion build trust. When mishaps occur, people need to be able to fall back on positive past experiences in order to offer grace in the current situation. When we are honest about our mistakes, then we can make necessary pivots for getting back on track with clear communication and purposeful redirection. Main TopicsMark’s first “own it” of the year (01:11)Accountability is witnessing, not judging (04:16)Relationships are like bank accounts (07:35)Balancing deposits and withdrawals in business and personal relationships (12:06)What does inflation in relationships look like? (13:25)Call to action- what have you done since the first of the year to make relational deposits? (15:57)Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

People are hungry for personal attention and appreciation. So it's important for you as a leader to intentionally take time to tell people THANK YOU for the hard work they do. Schedule it—no really! Put it on your calendar, and go tell five people this week that you appreciate them. It's the one thing they can't give themselves, so it's up to you!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

Every successful entrepreneur asks the question, “How do I differentiate my product or services?” In a world where infinite information is available at the click of a button, it can seem daunting to create something new. In Pat Flynn’s experience, customers will pay for quick and easy access to information that will bring value to their lives. One of the best ways to build customer loyalty and increase retention rates is by monetizing the community as the product.After launching a membership-based community within his company, Pat asked members to complete surveys for his market research. He was shocked by the results. Digital training content received the lowest level of interest. He discovered people valued the networking platform the most. The membership revenue ended up being the first recurring income for his business, shifting his whole profit model. Leaning into a community-centered approach takes the emphasis off those running the business and lets the magic take shape organically. Human connection and experiential learning draws lifetime customers, allowing businesses to draw in more passive income. Main TopicsComing from a place of giving rather than taking in business (01:25)Reciprocity as one of the most powerful aspects of successful businesses (05:35)Pat leans in to the power of community (07:55)The money is in the membership (12:15)Make the value clear for the customer through intentional messaging and positioning (16:54)The product is the community (20:47) Episode Linkshttps://www.smartpassiveincome.com/all-accessConnect with Pat:https://patflynn.comhttps://twitter.com/patflynnhttps://www.facebook.com/patflynnhttps://www.instagram.com/patflynn/https://www.youtube.com/channel/UCGk1LitxAZVnqQn0_nt5qxwConnect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

As a trailblazer and respected leader in the entrepreneurial world, Pat Flynn has spent over a decade navigating the highs and lows of running his own businesses. Through trial and error, he discovered powerful tools for helping people expand their business reach and monetize their skills. His company, Smart Passive Income, offers training programs and community support from a vibrant network of international entrepreneurs. He speaks with honesty on his podcasts about how to turn challenges into opportunities for growth. Transparency in business is one of Pat’s core values. His authenticity attracts a wide range of listeners and learners, and his messages about serving others resonates with the shifting trends in business culture. Anyone can start a podcast, and Pat provides tips and tools for getting started. Using audio/visual media, such as podcasts, creates human connection not found in text. The power of voice allows people to speak from their heart, make an emotional connection, and create loyal listeners who relate to the content. This is just one of the ways Pat uses his influence to encourage the success of others. Working from a community mindset creates a culture of abundance where everyone can claim their piece of the pie. Main TopicsThe origin story of Pat’s business Smart Passive Income (03:15)Effectiveness in business is about empathy (08:33)The importance of creative play and experimentation (10:35)Anyone can start a podcast (12:10)Tips and recommendations for starting your own podcast (16:18) Episode Linkshttps://www.smartpassiveincome.com Connect with Pat:https://patflynn.comhttps://twitter.com/patflynnhttps://www.facebook.com/patflynnhttps://www.instagram.com/patflynn/https://www.youtube.com/channel/UCGk1LitxAZVnqQn0_nt5qxwConnect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Don't just set goals. If you want to actually accomplish your goals, you have to go a step further and also set the steps, accomplishment benchmarks and the dates to check in on your goals. And don't forget an accountability partner!Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/

As one of seventeen children growing up in Mississippi, Quintavius “Q” Burdette learned at an early age that nothing was going to be handed to him. He achieved his goals of attending college and playing football for a division one team through sheer will power and a work ethic that wouldn’t quit. When other kids from his community went to parties, Q was on the field honing his skills. In college, he stood out to coaches and professors because he prioritized his education over football. During this time, he shifted his perspective. Everything he thought he wanted in a football career actually wasn’t the path for him. So his plan B because plan A. After graduating with an accounting degree, the first in his family to ever do so, he set his eyes on his future goals. Quintavius worked at one of the country’s top accounting firms before setting his sights on real estate. His choice to change careers brought out the naysayers who doubted that his dreams of being a top performer in real estate would ever come true. But Q’s mindset and determination sets him apart from others in his field. He chooses a mindset that uses challenges in the market as fuel for revising his strategy. His adaptive approach to anything life throws his way is one reason why he sold a record-breaking number of houses in his first year as an agent. He embodies the message that we can’t always control what happens around us, but we can control our mindset. Now a staple in his community, Q serves as a role model for children who want to build a better life for themselves despite the difficulties of their environment. Main TopicsQuintavius’ family life as a child and how he developed his unwavering work ethic (02:20)Q achieved his dreams of playing college football despite odds stacked against him (05:32)Q’s example of breaking through walls inspires kids who look up to him (07:53)Q shifts his perspective to prioritize education over football (11:10)Transitioning from accounting to real estate (14:16)Q’s inspiration for succeeding in the real estate market and other areas of business (17:45) Connect with Q:https://www.instagram.com/quintaviusburdette/https://www.facebook.com/quintavius.burdette.3https://twitter.com/QMB_4https://www.linkedin.com/in/quintavius-burdette-a82158181/Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Having played for one of the greatest coaches in NFL history as a New England Patriot, Heath Evans knows a little something about strong leadership. Witnessing Bill Belichick’s unwavering humility despite monumental success, Heath learned to apply lessons of selflessness and service in all areas of his life, not just football. But when a scandal destroyed everything Heath had built, he turned to his faith to give him the courage to rebuild.Resiliency in the face of suffering is imperative for success in leadership, whether on the field, at the office, or at home. Through these challenging experiences, Heath now uses decades of leadership training and fitness expertise to coach groups of men seeking optimum performance in every facet of their lives. His program Built Ready is a supportive community for men who want to push themselves physically and spiritually. Together they examine how the Bible defines manhood. Embodying integrity is the foundation on which Heath lives his life and builds his programs, helping others achieve peace, power and purpose. Main TopicsKey leadership lessons from Heath’s time in the NFL (01:00)Heath’s overwhelm before one of his first games as a Patriot and how his team supported him through it (05:15)Lessons implemented from Heath’s career as an NFL analyst (07:00)Building resilience in leadership after a great fall (11:40)Development of Built Ready, a community focused on faith and fitness for men (16:09) Episode Linkshttps://www.builtready.com Connect with Heath Evans:https://twitter.com/heathevans44https://www.facebook.com/HeathEvans44/https://www.instagram.com/heathevans44/?hl=enConnect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts

Just as it should be for the holiday season, the whole crew is here! Listeners are invited to the office Christmas party where Adam and his team kick back and have some fun. In this episode, test your Christmas knowledge with a rousing game of trivia and enjoy spontaneous bursts of caroling. Not every day is about gains. Slowing down and enjoying the company of the people in our lives is equally important. Adam and producer Mark express their gratitude for a year of growth and for all the listeners walking the winning journey with them. Main Topics:Start With a Win’s team’s favorite Christmas movies (03:00)Christmas trivia game (07:32)Shout out to our listeners! Gratitude for the year (17:40) Connect with Adam:https://www.startwithawin.com/https://www.facebook.com/AdamContosCEOhttps://twitter.com/AdamContosCEOhttps://www.instagram.com/adamcontosceo/Listen, rate, and subscribe!Apple PodcastsSpotifyGoogle Podcasts