You're not going to believe what happened on my trip to the DMV.
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Show Notes
I had to go to the DMV, and thought... this is going to take my whole day, ugh ☹. If this is the way you feel about going to the DMV, then you will want to listen to this experience and take away the lessons to incorporate into your own business!
Huge business and personal EQ lessons in this episode. As I reflect on my experience at the DMV, I keep finding myself wishing that other companies and businesses were more like the.... DMV. Weird to day!
Main Topics
03:42 Mindset is everything!
04:00 Why give your contact information?
10:06 Business lessons from the DMV??? (Department of Motor Vehicle)
10:43 The best customer (obsessed) experience
13:18 Ease of doing business
14:49 Welcoming experience
15:29 Care…personalize your customer’s experience
17:00 Are you collaboratively working with your customers?
17:55 Do your customers have THIS DMV experience?
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