Salon Owners Collective

Is this you? You started your business because you’re passionate about your craft… you want to do things well, do them your way and really channel your creativity into something that is truly your own. Only now, you’re bogged down in ‘business stuff’ - payroll, hiring, marketing - what happened to the fun stuff? So many Salon Owners I know have experienced this - and god knows I did when I opened my Salon. The problem is, as entrepreneurs we’re used to a certain creative process - but when it comes to business - it just can’t thrive on love, passion, and creativity alone.On this episode of The Salon Owners Collective Podcast, I’m joined by business coach, Laura Higgens. Based in Sydney, Laura helps creatives who are facing this very problem and today she shares the 3 main roadblocks every creative faces when they endeavour to turn their passion and craft into a profitable business. Here are three reasons why you should listen to the full episode:Learn how to move from ‘winging it’ - to a strategic and considered business roadmapStep off the ‘revenue rollercoaster’ and achieve sustainable growth with two tried and tested strategies Get out of your own way by challenging your inner perfectionist/egoWant to know the 10 Best Salon Strategies for Sales and Marketing? Click here to grab a copy of my guide  I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat!RESOURCESClick here to follow Laura on Instagram Click here to listen to Laura’s Podcast, My business playbook   Click here to listen to Atomic Habits by James Clear

If you’re looking to make more money in your Salon, there are only 2 ways to do it. Either you attract more clients, or you make more money from the clients you already have.  And if you ask me, the first thing to do is to focus on the clients in front of you. Could they be spending more? I know they could. It’s like thisLet’s say you owned a restaurant, you wouldn’t hand them the check before asking them if they’d like coffee or dessert, would you? Now, I’m not saying that more clients don’t equal more money - but wouldn’t it be ideal if you could make more money without campaigning for new clients? In this episode of The Salon Owners Collective Podcast, I reveal 6 ways to get your clients to spend more, and strategies you can implement that will increase your average client spend by 10, 20 or even 30%. So that when you do attract new clients, you make more money from them, too. Here are three reasons why you should listen to the full episode:Discover the 6 ways to make more money… without having to market to new clientsImplement the right systems and processes to keep clients (and their cash) from falling through the cracks. Learn the 3 things that will get your team focused on (and invested in) optimising client spending. Ready to start implementing these strategies in your salon but worried about how it will work with your team? Get the Rockstar Team Guide, everything you need to prepare your team for success - just click hereLet's chat…I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Resources:Click here to join the Profitable & Successful Salon Owners Facebook Group

When a team member resigns, especially one of your strongest, often it feels like it has come out of nowhere, and it always seems to be when you least expect it. In this episode of The Salon Owners Collective Podcast, we’ll talk about 3 things that will get you through the pain of losing a staff member, with systems and processes that will help future proof your salon so that when one person leaves, it doesn’t all fall apart (Because there’s no room for heroes in the hair and beauty industry. )3 things you’ll learn if you listen to the full episode: Why it’s not the end of the world when a great team member leaves What to do next to keep your business moving forward with easy-to-follow recruitment and change management processes.  How to make your brand the hero - and future-proof your salon to avoid panic and collapse when a team member leaves.I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat!Your people are waiting for you - click here to join the Profitable & Successful Salon Owners Facebook Group

Tired of feeling like you’re working so hard on your Salon business… with little to no reward? You’re constantly hustling, but you never feel satisfied. Maybe you spend every waking moment thinking about your Salon, and how to “make things better”. You’re always looking towards the next goalpost, but not actually enjoying the present moment. Who’s guilty? If you’re feeling burned out with your business, and life, then you need something to steer you in the right direction. Think of it as some essential self-care, a time to think about YOU and put actions into place to bring you more happiness in your life… rather than burnout. Because a lot of owners mistake the mistake of putting themselves last… and I don’t want that for you. In this episode, I want to introduce you to Jenna Free. Jenna is a therapist for entrepreneurs like yourself. Jenna and I discuss how to find happiness in your business that doesn’t require you to work more hours in the salon or hire new team members. How to find happiness that actually starts from within YOU. Here are three reasons why you should listen to the full episode: Discover the secret to overcoming burnout as a Salon Owner Real-life therapist advice for achieving success without burning yourself out. Is it normal to think about your business 24/7? The Salon Profit Bootcamp CLICK HERE to get started Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Jenna on Instagram

Salon Owners have many tasks & responsibilities that rely on them to ensure their Salon runs smoothly. Between hiring and managing their team, putting out fires and team dramas, paying bills, managing stock, knowing their clientele, and sales & marketing…the list goes on and on. They are masters of juggling a million different hats on a good day! But I believe that the ONE purpose which sits at the root of everything Salon Owners do is spending their time focusing on Income Generating Activities - or what I call IGAs. Every time a client walks into the Salon, there is an additional income-generating opportunity and all it takes is a small investment of the owner's time. Keep listening to discover the 3 most important IGAs that will not only drive new clients to the Salon but will ensure the current clients continue to spend more on each visit. Think of it as your lottery ticket to running a successful, growing Salon. Here are three reasons why you should listen to the full episode: Discover how to futureproof your Salon through easy-to-implement marketing strategies How to upskill your team so they upgrade successfully every time Why a consultation will increase your client’s average spend The Salon Profit Bootcamp CLICK HERE to get started Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

When you own a business, it often feels like nobody else understands what it's like. Our friends might wonder why we don't just get a ‘normal’ job and avoid all the hard work and staff drama. Dealing with inconsistent employees, staff dramas, client complaints, and misbehaving teams can make us question ourselves, right? We might think it's hard to find good people, and we can easily start blaming ourselves… what are we doing wrong? However, it's a mistake to believe that having a great team and running a successful business will mean that dramas and horror stories don't happen. They're simply part of the territory when employing humans. But what you can do, is put simple strategies into place that will help you deal with team dramas when they come up, and minimise them going forward. So… I wanted to change things up a bit for this episode and share some of my own Salon drama stories. As someone who regularly coaches Salon Owners like you, offering support, advice, and proven strategies to improve their businesses, I've walked a mile in your shoes. And let me tell you, those shoes have some stories—some hilarious, some horrifying. Horror stories like these can happen to everyone at some point… But what I will share are my solutions to minimise the horror stories! Reasons why you should listen to the full episode: Hear my horror stories from my Salon days and the lessons learned My key strategies for dealing with Team Dramas (the expected & unexpected) Salon Business Plan CLICK HERE to grab a copy of our Business Plan Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

You want your Salon humming all year round, and your team hitting their targets (get them working productively!), right? The fewer quiet periods, the better for your Salon’s sales… and we all know the saying “busy is better than bored”. But a lot of Salon Owners have no idea how to fill this white space. How can you easily fill the gaps that your team have…? In this episode, we are going to dive into two types of ‘client offers’ that are proven to fill up White-Space & book out your team during quiet times OR dips in appointments to continue to grow sales, without discounting Client promotional offers and packages are the answer. This episode is a actually Mini-Workshop from our Salon Mastery Coaching Program. Myself & Braeley, our Marketing Coach share real-life examples of Salon offers and break down the reason these types of promotions work! I can’t wait to bring you into the world of easy-white-space-filling offers! It’s a game-changer for Salon growth…. Here are three reasons why you should listen to the full episode: How promotional offers are a game-changer for your Salon’s marketing Discover our two proven client promotional offers that will get more clients through your door and your team busy. How to keep busy in your Salon all year round… Salon Business Plan CLICK HERE to grab a copy of our Business Plan Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Want to know the reason you spend ALL of your waking hours getting caught up in the day-to-day running of your business? The REAL reason you’re working 60+ hour weeks but never ticking anything off your to-do list? It’s because you’re missing 1 simple, yet completely vital thing. Solid Systems & Processes. Creating & implementing these inside of your business will GROW your business without you having to work any more hours…you’ll actually work fewer hours in the Salon and get better results! But this can be scary, right? As the Salon Owner, you often feel like if you aren’t ‘there’ in Salon 24/7 running things, then you’re going to lose the connection with your clients, and your team won’t do it as well as you can… And so you allow your business to be centred around you, to ‘need’ you 24/7. Stop right there! This mindset is not sustainable and with it, your business will never grow… you are actually making life & business harder for yourself. That’s why I want to introduce you to Kailah Lee, Award Winning Bridal Hairstylist & Salon Mentor. Here are three things you will learn in this episode: The mindset shift for Salon Owners in implementing systems that will benefit not just yourself, but your team. Catching yourself out when you’re starting to listen to your inner critic How to build a salon package your client f*cking loves (and comes back every time) Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into Messenger & chat! Salon Business Plan CLICK HERE to grab a copy of our Business Plan & Masterclass Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Kailah’s Instagram CLICK HERE to check out Kailah’s Business, The Bridal Hairstylist Academy CLICK HERE to listen to “Blue Ocean Strategy” book

Let me ask you something. You have a specific goal you want to achieve such as hiring a new team member or increasing your sales by $1k…But if you were to start tomorrow, what would you actually do first?? What are the exact steps you would take to achieve your goal? When it comes to achieving your goals as Salon CEO, you probably find yourself falling into one of these two categories: You have ideas, but can’t seem to string the pieces together in a logical manner OR You don’t have a clue as to where to start with achieving your goal. You randomly attempt to improve how you do business…hoping it will help you reach your goal and you have small wins, but your big goal constantly feels like it’s moving further away - how is this possible? Why is this happening and how can you change this? This is the final part of my Masterclass Series where you will unlock the strategies you need to get to that next level of growth! I’m talking about your Roadmap to Salon Mastery success as well as an insider look into my Salon Mastery Coaching Program. Let’s get started. Here are three reasons why you should listen to the full episode: Unlock the strategies to get to that next level of growth Discover how to string all of the pieces in a logical manner to reach your goals The roadmap to attracting new team members and increasing your sales Salon Business Plan CLICK HERE to grab a copy of our Business Plan & Masterclass Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to apply to join our Salon Mastery Program CLICK HERE to apply to join our Momentum Program

Is your Salon on your mind 24/7? You find it hard to switch off - you’re constantly stressing over everything that needs to be fixed and trying to do it all at once. But what is worse is that you think you are fixing things, but the problem isn’t going away and as a result, you are burned out. You know it’s possible to not feel like this because you see other Salon Owners living the life you have always wanted, but the reality is that you don’t know exactly what you need to be working on to get you there! So instead, you need something that is going to help you identify what phase of business you’re in, and what to work on to get the results you want. This is the second part of my Masterclass Series where you will identify what stage & phase your Salon is in, this is important because it will highlight what you should be working on, given what stage of business you’re in… and tell you what you can say no to… Let’s jump in… Here are three reasons why you should listen to the full episode: Identify what stage & phase you’re at in order to know what you should be working on Narrow focus to work on the right things at right time, not all at once! Discover what you can say no to without it affecting your sales and growth, in fact it will do the opposite! Salon Business Plan CLICK HERE to grab a copy of our Business Plan & Masterclass Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to apply to join our Salon Mastery Program CLICK HERE to apply to join our Momentum Program

Are you over-fixing things inside of your business but nothing changes? The fireballs just keep coming… and you’re reaching burnout…you just want to get some wins. So instead, you need something that is going to tell you exactly what to work on right now. This is where our Salon Business Plan comes in. In this 3-part series, I am going to share with you the real reason your business isn’t growing and what needs URGENT attention RIGHT now. After this series, you will not only have a COMPLETED business plan, but you will know exactly what stage of your business you are in, the most common mistakes Salon Owners make when implementing new systems for hiring & retaining staff, attracting new clients, and growing their sales. How amazing is that?! This is the first part of my Masterclass Series where you’ll dive into the 9-Part Plan to identify what parts of your business need urgent attention RIGHT NOW. Is it your team? Or your clients? Or is it you, holding your Salon back… Here are three reasons why you should listen to the full episode: Take our Salon Mastery Business Assessment to see how your salon is performing in each of the 9 key parts of any Successful Salon. Learn exactly where your business is performing well and where exactly it needs work. It will highlight what’s the right thing for you to work on next in order to achieve both salon mastery and your personal career goals. Salon Business Plan CLICK HERE to grab a copy of our Business Plan & Masterclass Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to apply to join our Salon Mastery Program CLICK HERE to apply to join our Momentum Program

For many Salon Owners, running a Salon is like having a baby that constantly needs feeding and nurturing. But how great would it be to have a solution to keeping your business alive, without it being centred all around YOU?! Without YOU being the one that has to ‘nurse it’, ‘watch it’ and ‘be there’ 24/7. Something that you knew could (sustainably) allow you to go from working 40 hours a week on the floor to actually spending more time with your family. Like, genuinely have time for the things you love outside your business.. But what happens is that Salon Owners, especially women, feel this guilt and pull towards ‘doing it all’ and ‘juggling it all.’ It’s a vicious cycle, that I know all too well. So, instead, I want to show you how you can continue to grow your business, WITHOUT being the one that is constantly doing it all…because it’s not sustainable. I want to introduce you to Carrie Flynn, owner of Virtual Simplicity, a marketing growth company, with a focus on not just marketing strategies, but actually scaling your business without the overwhelm. Because let’s be honest, you don’t need to add anything more to your plate! In this episode discover how to set yourself boundaries in your business, how to remove the guilt when it comes to business ownership & the art of delegation… Here are three reasons why you should listen to the full episode: Is it possible to grow your business without overwhelm? What does it mean to scale your business? Setting boundaries in your business without the guilt Salon Business Plan CLICK HERE to grab a copy of our Business Plan & Masterclass Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Carrie on Instagram CLICK HERE to check out Carrie’s Business “Virtual Simplicity”

In every Salon, even your best-performing team member can go rogue from time to time. As a result, keeping your team motivated and their sales up feels like a full-time job! You wish that: Every team member was hitting their target consistently Every team member was motivated by the KPIs you set Every team member cared about the salon’s growth as much as you do But sometimes, when they’re hanging out in the back room, chatting, or on their phone, it feels like a losing battle… In my experience, building a high-performing salon team is like building a high-performing sports team… they need regular coaching in order to consistently perform. But the problem is, you don’t know where to start with this! Right?! Where will you find the time, and how will you know what to say, or do, in order to coach them to perform at a consistently high level? In this episode, I want to share with you the Salon Mastery 3-step strategy for successfully coaching your team to reach their sales targets. This gold-nugget strategy is a snippet from our Salon Mastery Coaching Call, with myself, and my amazing success coach, Amy. Here are three reasons why you should listen to the full episode: Discover the real reason your team aren’t hitting their targets every week How to ensure your team stays motivated to reach their KPIs and goals Build a winning team culture inside of your Salon that your team want to be apart of Salon Business Plan CLICK HERE to grab a copy of our Business Plan & Masterclass Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

When you have a team member resign, you’re often left blindsided, wondering how you didn’t see it coming… You may feel totally overwhelmed, asking yourself a million questions and trying to figure out what went wrong. Was it your fault? You have this dream of building an amazing team of ROCKSTARS, who believe in your Salon’s Mission and are on the journey with you. …all working towards the same collective goal. And this prospect is exciting because, for the longest time, you dreamt of being the one calling the shots! So finally, it’s your turn to lead and inspire a team of humans to reach their dreams too! But this isn’t always as easy as it seems, right? Because then someone leaves, and you’re left having to pick up the pieces and go through the hiring process again, which can be totally exhausting and frustrating… You just wish you had a system in place so that when someone does resign, you’re not left scrambling to fill the hole in your business, and potentially hiring the wrong fit. In this episode, I want to share with you the 5 warning signs that your team members are going to leave. As well as how to prepare yourself and your business for the inevitable, so you can hire the right people to work for you, and avoid having a ball and chain around your ankles to your business. Here are three reasons why you should listen to the full episode: Learn the 5 warning signs that your team members are going to leave The secret to knowing when is the right time to hire a new team member Discover how to prepare yourself for the inevitable of your team leaving through proven leadership strategies & frameworks. 4-Simple Steps to Create a Salon Business Plan CLICK HERE to save your spot for the masterclass event Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Raise your hand if you want to: Have a consistent social media posting schedule that didn’t require too much time and effort Consistently feel confident that what you post that is going to work, without paying someone to do it for you Have your marketing efforts actually give you the results you are after, more followers, more engagement, and ultimately, more clients, If you’re answering YES to any of the above, then you aren’t alone! Because let’s be honest, social media marketing isn’t always as easy to juggle and navigate as busy salon owners, and what makes it trickier is that there is no one-size fits all approach to marketing! As a result, posting on socials can get dropped easily especially as you get busy wearing a million different hats… So the question is; how can you attract dream clients to your Salon, without having to spend a fortune on marketing, and too much time & effort… I want to introduce you to Tamara Reid. Tamara is an absolute icon in the Beauty industry, spending her career in just about every role you can think of, before landing at Timely, a Salon Software company. In this episode, discover the secret to a low-cost, low-effort marketing strategy, why collaboration over competition is key & an honest conversation about running a successful business. Here are three reasons why you should listen to the full episode: Unlock this consistent social media posting schedule that doesn’t require too much time and effort Consistently feel confident that what you post that is going to work, without paying someone to do it for you Discover how to ensure your marketing efforts actually give you the results you are after, more followers, more engagement, and ultimately, more clients 4-Simple Steps to Create a Salon Business Plan CLICK HERE to save your spot for the masterclass event Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Tamara CLICK HERE to check out Timely Salon Software CLICK HERE to listen to E-Myth Revisited

Every Salon Owner dreams of having an amazing team culture: A culture where everyone gets along Where people have clear sales targets And are motivated to smash them So the culture is positive… even without you there. But all it takes is one bad apple on your team to ruin the whole apple cart… right?! You know the one. They’re sitting out the back of the Salon, twiddling their thumbs when there are clients that need serving, they’re not hitting their targets, and it feels like an uphill battle trying to get them to do anything…. It’s causing the salon environment to flip upside down, things can become toxic, and not only are they not performing, but this starts to affect the rest of the team’s performance. Like, all we want is a team that is smashing targets, for clients to receive a 10/10 service, and to feel confident that everyone is motivated and happy. Having a culture like this reminds you why you love this industry so much. I call this building culture of #winning in your salon. But actually, what’s important to remember is that a winning culture is not something that just ‘happens’ one day, and then ‘that’s it’… …instead, your Salon's culture is forever changing and evolving. So the focus needs to be on keeping it positive, 95% of the time, each and every day. To do this, you need systems in your business that are ‘human’ proof so that your team is set up for success, regardless of the individuals within it. So what are those systems? How can you make this happen in YOUR salon? In this episode, you will find out exactly how to build a positive, motivating Salon culture that works even when you aren’t in Salon 24/7. Here are three reasons why you should listen to the full episode: Define three different types of employee and discover how to best communicate with them in terms of their skills, culture & sales. How to recognise the right employee at the interview stage of your hiring process How to say “no” to those employees that aren’t the right fit. 4-Simple Steps to Create a Salon Business Plan CLICK HERE to save your spot for the masterclass event Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Having a Salon team is like a catch-22. Your team isn’t hitting their targets…but they want to earn more and work less. Your team is amazing 90% of the time, but 10% of the time shite completely hits the fan and it feels like no one is getting along! Your team says they want to move up the ladder…but they leave before they finish their apprenticeship! Does this make them the enemy? Many salon owners fall victim to this from time to time, believing it’s all the team’s fault. It’s easier to blame THEM for not performing ‘well enough, but it’s actually OUR responsibility as the Salon CEO to lead them towards success. It’s your job to lead your team and empower them to meet targets and hit career goals. I believe this starts with good communication and building a strong relationship with your team. In this episode, I share a sneak peek into my 2-Day Salon Mastery Intensive Workshop, and reveal… The secret to team communication that you have been missing! The real reason this new generation doesn’t understand you How to become a confident leader… with the tools to lead a new generation in 2023 and beyond Here are three reasons why you should listen to the full episode: The secret to team communication that you have been missing! The real reason this new generation doesn’t understand you How to become a confident leader… with the tools to lead a new generation in 2023 and beyond 4-Simple Steps to Create a Salon Business Plan CLICK HERE to save your spot for the masterclass event Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Answer this. Is your Salon profitable? Too often, I hear Salon Owners answer this question with a ‘no’. Either you are paying your team first and not paying yourself enough, or WORSE not paying yourself at all…OR you are paying yourself a good wage, but your business isn’t profitable. And this becomes stressful, right? Because you’re living week to week, always worrying about the business bringing in money. But this isn’t sustainable! If you simply wait for the profit to come, it never will.= So this is a mistake I don’t want you to make. Because if you don’t prioritise your profit, there will never be enough left over, so you’ll always be chasing money… You need to make intentional decisions that will make your business profitable…you have to put yourself and your business first. That’s why I’m going to share with you 3 game-changing steps to manage your Salon’s profit. They will ensure you… Pay your bills & team on time without worrying about it every time it comes around Get paid your worth so you can live the life you always wanted Make enough to grow your Salon It’s time you stop waiting for your business to make money, and instead, have a proven strategy that will grow your Salon into a successful business. Because trust me, it is possible. Here are three reasons why you should listen to the full episode: Discover how to pay your bills & team on time without worrying about it every time it comes around Get paid your worth so you can live the life you always wanted Make enough to grow your Salon 9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

You opened your own Salon so that you could follow your own rules, right? To create a life for yourself that allowed you to have freedom and security within your business so that you could do all the things that you wanted to: Make it to your kids’ sports games, work the hours you want to, spend time with your family & friends, build a career that you are passionate about… But how can you have freedom as a Salon CEO if YOU are the only thing that is holding the Salon together? Like without you, the Salon falls apart. And this isn’t what you want. You don’t want to feel like you have a ball and chain tied around your ankles! You wish that you had your Salon running without you being at the centre of it. If this is you, then trust me when I say this…. systems and processes will set you free. So, in order to finally feel like you can confidently step away from your salon without worrying everything will go up in flames... then you need my 3 step secret to creating systems & processes in your business that will set you free. . Nobody does this better than my good friend, Janine Simons, a living, breathing example of what freedom as a Salon CEO looks like. Janine is a powerhouse when it comes to running a reputable Salon, and building an amazing, fun team culture, with loyal clients….whilst she is jet-setting around the country as a Hair Educator & business entrepreneur. It is possible to have your cake and eat it too! If you want to hear our strategies our how to create more freedom in your business & no longer spend every hour in the Salon, let’s dive in! Here are three reasons why you should listen to the full episode: Finally discover the missing puzzle piece in your Salon so that you can walk away (for a day… or 5) Learn my 3 step secret to creating systems & processes in your business that will set you free. Set your team up for success with this Salon Mastery Strategy Step and they will feel confident and prepared to serve clients, make money, and contribute to the salon’s growth… without calling for your help every 5 minutes. 9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Janine Simons CLICK HERE to listen to the book Radical Condor CLICK HERE to listen to Atomic Habits

That awkward conversation… You know the one, where the ONE team member, who hasn’t been hitting their sales targets, comes up to you and asks for a pay rise. It can feel like a child throwing a tantrum in a candy store, you’ll give them the sweets just to keep them quiet because let’s face it, it’s easier and less “work” in the short term. But this actually becomes a vicious cycle that I don’t want you getting into. Instead, what you need is a system that recognizes success, celebrates and rewards those that are smashing their targets, and gives you confidence about when to give a payrise and when not to. This is a system that we, at Salon Owners Collective, call “Do I Get a Payrise” (DIGAPR), a step-by-step progression plan for all of your employees that is exclusive to the Salon Mastery Coaching Program… where your team can see a clear career roadmap, and the next steps they need to take in order to earn a pay rise(without bugging you about it when they don’t actually deserve it!). I can’t wait to share it with you, let’s get into it! Here are three reasons why you should listen to the full episode: Get an insight into my Salon Mastery Coaching Program Learn our Do I Get a Payrise step-by-step progression plan How to avoid team tantrums & awkward conversations… 9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

You don’t often get a second chance to make a first impression, especially in the Salon Industry. In today’s online-dominated world, 95% of people who visit your website are new clients. Yes, that’s right! NEW clients. Potential new clients will stalk your Salon’s website and socials, forming an expectation of what they will get if they come to your Salon…will you live up to their expectations? So how do you turn all that online activity into actual paying clients that LOVE what they see online and offline, and come back again and again? I want to introduce you to the CEO of MYA & former Salon Owner, Kati Whitledge. Kati is an expert with social media & marketing Salons online. MYA is a Marketing and Client Recruitment Software for Beauty Industry Professionals that uses human behavior techniques to match clients with the perfect Salon for them. In this episode, Kati & I discuss what to post on your social media feed and website that will attract clients to your brand, as well as strategies that you can implement in your Salon that will ensure those clients always return. Here are three reasons why you should listen to the full episode: Discover what to post on your social media feed to attract clients Learn the importance of a website for your Salon business in setting the scene for your brand. How to ensure your clients love your Salon online & offline. 9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to “What Got You Here, Won’t Get You There” CLICK HERE to listen to “Life Force” by Tony Robbins CLICK HERE to check out Mya

The path to Salon success is not a straight one. Take it from me. Business is not a one-size fits all approach. Nobody gives you a handbook on how to grow your Salon overnight. This means Salon Owners often end up winging it on their journey to success…throwing sh*t at the wall and seeing what sticks. But when it comes to having confidence that the things you spend time on will work…and not wasting time implementing things that don’t move the business forward… WINGING it can be a mistake. Who’s guilty? I know I have been from time to time! But if you keep doing this, it could be detrimental to your success… Because you’ve reached a point where you’re desperately trying to grow, to increase sales, attract new team members, increase new client rates, and grow profit… But you’ve flatlined… or worse… maybe even dipped down. You’re working longer hours than ever but not seeing any results. So instead, what you need is a proven plan to guide you in the right direction. To plan what your next move will be so you can grow your business successfully… without all the road bumps. So, in this episode, I share a sneak peek into my 9-part proven plan that every Salon Owner needs to nail in order to run a high-functioning, profitable and successful salon. There is so much to share so let’s press play and uncover strategies you didn’t know you were missing…. Here are three reasons why you should listen to the full episode: Get an exclusive sneak peek at my proven 9-Part plan for Salon Success Learn what every Salon owner needs to focus on in order to become profitable Discover how to have confidence in what you need to work on, and what to do to grow. 9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

It’s time to ditch the old way of how you lead your Salon team to succeed. Ok, let me explain… Too often, I see Salon Owners who constantly feel like they have to chase their team members up. Ugh, it’s exhausting, right?! You try to flag your team members down during a busy day in the Salon, doing what I call ‘hallway management’, simply because there’s no other time to check in! I get it…leading and managing a growing team is sometimes tough. Constantly trying to keep up with them, juggling team drama, bad behavior, underperformance, or worst of all… resignations. But what if I told you that the key to finally feeling in control and ahead of your team, is to shift your mindset… not chase them in the hallway. In this episode, I will share with you the proven strategies behind building a successful team of superstars (ones that actually want to work for you and LOVE what they do). This is actually an inside sneak-peak into a recent Salon Mastery Coaching Call I had with a few owners on exactly this topic. Not only does this give you a taste of what it's like inside of Salon Mastery but we solve a few teams challenges when it comes to keeping your team motivated, so your business can continue to grow into a million-dollar Salon. Here are three reasons why you should listen to the full episode: Get an inside sneak-peak into a recent Salon Mastery Coaching Call Go from hallway management of your Salon to being in front of them Proven step-by-step strategies to get your team to love what they do (and stick around) 9 Part Business Assessment CLICK HERE to get your hands on it (I'll dm you a copy) Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

There is a fine line between having great technical skills and being a great business owner. You start out as a stylist or therapist, you’re passionate about what you do, and you’re good at what you do. It’s enough to make you decide to open your own Salon. But technical skill can only take you so far. Because when you’re so good at serving clients, it often means clients only want you, which leaves you overbooked and overwhelmed. You can’t do it all by yourself - so you grow a team. But growth brings so many lessons as a Salon CEO…and there is only so much you can prepare yourself for. Business is a whole new game. This is why I believe in the power of learning from someone who is 2 steps ahead of you, who has been there, done that. I want to introduce you to Mary Harcourt. Mary has decades of experience in the industry and knows what it takes to run a thriving and growing business. Mary is a former hairstylist, turned lash guru, who is now running her own manufacturing company for lighting systems for spa and lash Salons. Mary and I sit down in this episode to share with you the strategies around navigating the ever-changing landscape of going from an operator (hairstylist or therapist) to owning your own business and becoming a true salon CEO. We discuss team, marketing, CEO burnout, and everything else in between!   Here are three reasons why you should listen to the full episode: Discover the secret to becoming a successful Salon CEO Learn my strategy for transitioning from a hairstylist to owning a business How to navigate the world of business ownership Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Mary’s website CLICK HERE to check out Mary’s Podcast

Business Ownership can be lonely…and the reality is that your business can feel like it’s your entire life. Without it, who would you be? You spend more hours in the day in your business than you see your partner, family, or friends. And whilst this is never the intention, you feel it’s just what has to happen to ensure everything gets done; putting out the team fires, the admin jobs, rebooking clients, marketing, cleaning, the list goes on! Who else is going to do it like you can? Then you get home at the end of a busy day, you’re exhausted, the kids are wanting to spend time with you, you have to help them with their homework or take them to their swimming lesson… but you can’t switch off and stop thinking about the salon, and worse, you feel guilty for spending time away from your business. I know this well, this was me for years on end. In this episode, I want to introduce one of my dear friends, Melinda. Melinda and I have worked together inside Salon Mastery for many years now and she has completely turned her business around from “being in the trenches” (we cried together on our first call) now her Salon is thriving in her newfound role as Salon CEO. Melinda started her Hair Salon, Ginger & Spice, with no clients, no team, and no experience in running a Salon. Now, with a thriving team - she has 6 stylists, Melinda spends 99% of her time working ON the business, leading from the front, and installing new initiatives for the team and business to thrive. She is off the floor, & has never been happier. Keep listening as we dive into the topic of how to create freedom in your business to grow and in life as a Salon CEO, once and for all… without overworking or overwhelm.   Here are three reasons why you should listen to the full episode: Discover how to become a Salon CEO without working more hours in your business Get a total insight into the magic behind Salon Mastery Learn how to switch off and create a life away from your business whilst still seeing success Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Are you sometimes guilty of being a little desperate when it comes to your team? Ok…hear me out. It’s not easy to find team members in today’s climate, right? So you suddenly feel the need to put more focus on your existing team culture. Build a culture that is so strong no one wants to leave… But a mistake I often see owners making every day is, instead of focusing on building a strong salon culture, they instead act out of panic and desperation when it comes to their team. You feel the pressure from your team as you don’t want them to leave, but this ends up with you saying yes to all the things…(even the things you don’t want to…such as a pay rise they haven’t yet earned). You feel held hostage by your team, and give in to your team members' demands so that they never leave, but this isn’t always the answer to winning team culture, and can leave you, the owner, being the one who misses out… But this isn’t the leadership style that creates a culture where no one wants to leave! In fact, it creates the opposite, and your team members will always be looking for where the grass is greener… There has to be something stronger, and I believe that comes from this ONE secret to building a winning team culture… In this episode, I share a sneak peek into my Salon Mastery Coaching Program, and reveal a team leadership strategy that you can implement in the New Year so you can grow your team without sacrificing your salon, your clients, or most importantly, yourself. Here are three reasons why you should listen to the full episode: Get a total insight into the magic behind Salon Mastery Learn my top team leadership strategy to get in front of your team so they don’t leave Discover the winning formula to a strong team culture Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

You’ve made it. This last year is just about to be done and dusted. You have tackled all the highs and lows that have been thrown your way - so it’s time to celebrate! We rode the wave of trying to manage a growing team, and navigating a shift in lifestyle demands as well as increased challenges in attracting & hiring new team members! You were able to ditch the masks in the Salon and greet your clients and team as normal. Events and industry awards were able to be held, and so many Salon Owners were able to reconnect with each other again! How good did it feel to be able to have a hug again?! As I share my top moments of 2022 in this episode, I would love to invite you to reflect on what your successes were in this last year. Why? To make the most of this upcoming year and, to truly level up your business, you must decide to be and do something different than you've been in the last year. If nothing changes, nothing changes… If you do everything the same as you did last year, everything will stay the same. So in order to move forward, we need to be able to identify where you currently are in your business. Whatever it may have looked like for you, I would love you to take this moment to appreciate all you achieved in 2022! You have smashed it!! But, I know there is more inside of you! So, let’s dive into my top moments of 2022 so that we can fully move into planning what we want 2023 to look like! I am excited to share these episodes with you and the game-changing strategies that will help you enter a new year, full of new possibilities and opportunities as the Salon CEO!   Here are three reasons why you should listen to the full episode: How to make the most of the upcoming year and beyond as Salon CEO Learn how to level up your business, by reflecting on the year that has been Discover my top moments from 2022 and why they were the best! Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

The biggest mistake you can make as a Salon Owner is to assume your team knows how to sell. After all, they are trained to do hair or beauty, right? Not how to be a salesperson and actually they often don’t want to be a salesperson. So even when you have clients coming through the door, and you have a full team of stylists, you aren’t seeing the growth you had hoped for… and as the Salon Owner, you end up with the most sales, consistently rebooking clients, and keeping the business afloat. But if all the pressure to make the most relies on you, the owner, what happens when you want to get free from clients for one moment to work ON their business?! You end up losing more than it’s worth and you’re stuck on the floor 60 hours a week, busier than ever. This doesn’t have to be the case. You can move off the floor, work less hours with clients, and STILL see growth in your business! I want to introduce you to my amazing Salon Mastery & Momentum Success Coach, Amy Osmer. Amy has years of experience working in Salons, managing large teams, and working behind the scenes of large format salon groups within the Hair & Beauty industry. Amy is an expert in helping owners increase their Salon’s Sales and leading their teams to succeed so that they can stop the “60-hours-on-the-floor”, weekly grind. In this episode, Amy and I are going to share our top 3 strategies for getting your team to make more, without you having to work more and add more to your plate…in fact, after this episode, you will be able to see how to work LESS in your business, and still see your sales skyrocket! After implementing these strategies, our Salon Mastery & Momentum Program Owners have grown their weekly sales, while reducing their weekly hours on the floor….we just celebrated end-of-year awards with some having 66% growth in 12 months.   Here are three reasons why you should listen to the full episode: Discover how to get your team to make more without adding more to your plate Learn the secret to increasing sales and stopping the weekly 60 hours on the floor grind Get a sneak peek at our Salon Mastery-approved sales strategies Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to read Fish

I often compare Salon ownership to an ongoing game of Tetris. You’re always trying to move the pieces around: your team, your sales, and your clients, to make them fit perfectly together and win the game of mastering a successful business. The challenge of this is that the pieces are always moving and are unpredictable (humans!!) and while the more experience you have in running a Salon, the more ‘in control’ things feel, there is still lots of uncertainty, you often wonder what will happen next…what move will you have to make…. It’s not often I get to introduce a guest on my podcast for the 5th time…but Stevie is an exception! I am so excited to have Stevie English back on my podcast to share his secret to building an incredible team culture, a growing clientele, and most importantly the secret to looking after YOU as the CEO so you feel in control of your business even when shit hits the fan! Stevie with 15 years of industry knowledge, chats on how to keep your team happy and your business thriving without having to sacrifice your life & freedom. Stevie is a master of Salon Ownership, so I know you’ll love everything he has to say…. Here are three reasons why you should listen to the full episode: Learn industry secrets about running a successful Salon Uncover the secret to building an incredible team culture How to stay in control of your business Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Diary of a CEO CLICK HERE to check out Stevie’s Salon

Want to know how 18 Salon Owners grew their income by $100k a year? I’ll give you one clue, it ends with ditching the hustle culture! Yes, I know it well. As a Salon Owner, there’s an immense amount of pressure to ensure the business is profitable and is bringing money in through the door. You want to provide a completely personalized experience for every single client that visits your salon….. And this is more than just the hair service itself, right owners?! … it’s everything from the way your team presents themselves, to the atmosphere, the pricing, the post-service check-in, the booking experience, the retail products…ahhh the list goes on! You end up feeling like, in order to MAKE more, you keep having to DO more, and BE more…like you’re on a neverending hamster wheel. You’re grinding 24/7 to bring money in the door, but you’re not seeing the results… Do you know why? The reason is that…. “doing more” doesn’t actually make you any more successful, or profitable… instead, it can do the exact opposite! It means you end up burned out, overwhelmed, and stuck inside your business. So, instead of doing ALL the things, you actually only need to focus on 4 things in order to make more. That’s right, I said it. There are only 4 things you need to focus on right now, to grow your Salon by $100k a YEAR. I’m going to share with you what those 4 strategies are, so you can implement them within your Salon and grow your business income by $100k in the next year. It’s possible, TRUST ME, I currently have 18 members inside my Salon Mastery Coaching Program that have hit the 100k Growth Club since joining the program… all by doing these 4 things. So if you are interested in hearing about the strategies I teach these Salon Owners inside Salon Mastery, then keep listening…. Here are three reasons why you should listen to the full episode: Find out whether your Salon can really grow by 100k a year. Discover my 4-step strategy to grow your Salon without working more hours Get the insider scoop inside into my Salon Mastery Program Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

There is ONE word that so many Salon & Spa Owners dread. Do you know what it is? I know that when I owned my own Salon, I would cringe at the thought of this word… CHRISTMAS! Newsflash: it doesn’t have to be this way! With Christmas RIGHT around the corner, it’s time to get on top of things NOW. This is the year to finally be able to actually enjoy the busy lead-up ‘til Christmas because you KNOW you’re on top of everything. And there’s nothing worse than the feeling of being snowed under. Luckily, I'm here to help you. In this episode, I am going to share with you my 3 key strategies you need to survive the Christmas season in your Salon this year. It’s time to get ahead now, so when Christmas Day rolls around, you aren’t feeling exhausted and overwhelmed, but instead, you can actually enjoy the festivities and time away from the Salon! If you want to get on top of things, then just keep listening!   Here are three reasons why you should listen to the full episode: Get ahead of the Christmas Cray-Cray now - get things under control Learn my secrets to surviving a Salon Christmas Look after yourself and your team with my insider tips 12 Easy Steps to a Stress-Free Christmas Here are my 12 steps to Survive Christmas in Your Salon, CLICK HERE to sign up for the action-plan HUB Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Do you ever get the feeling that you haven’t quite yet reached your full potential as Salon CEO? Things are ticking along, your Salon is growing, your team is happy, and business is “as expected,” yet you have this fire inside of you to keep going, to keep dreaming big. Everyone has their own unique idea of what success looks like... for many owners, that could be purchasing another Salon, growing a large team, being able to take a holiday and your team thrive without you there… So while everything is going 'fine' in your day-to-day life, there's this gnawing feeling at the back of your mind that you could, would, should be achieving more. But what stops you from achieving that? Is it because that 'big dream' feels unattainable or is it that you don’t know the steps to get you there? In this episode, I want to introduce Christina Flach - Celebrity Makeup Artist and CEO of Pretty Girl Makeup. Christina is the queen of discipline, a mother of five, and running two businesses, she has had to knuckle down on the ways to stay focused in the different areas of her life to reach success. Christina will share with you her strategies on how to stay in one lane as a business owner, and how to run and manage a successful team that supports your vision and brand as much as you do, so when you have to switch hats, you know that everything else won’t fall apart.   Here are three reasons why you should listen to the full episode: Discover how to stay focused as a business owner with 4 strategies How to hire a team that are as passionate about your brand as you are Learn the secret to being able to create your dream CEO life, where you don’t have to work all the hours, and worry about the Salon when you aren’t there. Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Christina on Instagram CLICK HERE to check out Pretty Girl Makeup CLICK HERE to check out Just Go F Yourself

Are you ready to hire a Salon apprentice? Or more importantly, is your business ready? Like, your Salon is so busy that you feel like you can’t catch a break. At peak times, your Senior stylists or therapists are booked up weeks in advance, and as a result, you have to turn away clients as you simply can’t fit them in…and that’s money walking out the door! Hiring another Senior stylist to take the pressure off the rest of your team would be ideal…… but it feels near impossible right now! You put an ad out to grow your team, and it’s nothing but crickets! So then you consider hiring an apprentice and training them up instead, but I know what you’re thinking…”Larissa, training an apprentice is time-consuming! Where can I find the time and energy to train someone completely new especially when things are hectic?!” Is it worth all the time and effort? That’s why I want to share with you the secret to knowing when you’re ready to hire an apprentice, and if it’s worth your trouble… In this episode, find out once and for all whether you’re ready to hire a salon apprentice or not… and why the solution to your over-booked challenges may not be what you think it is. Warning: the answer may surprise you! Let’s dive in…   Here are three reasons why you should listen to the full episode: Listen to strategies to solve real-life team challenges and Salon Owners pains around hiring an apprentice Find out if you’re ready to hire an apprentice for your salon & why it may be worth all the time and effort Get an insider scoop into one of our very own Salon Mastery Coaching Calls Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

What does freedom mean to you? Is it being able to spend time away from your Salon, and with your family? Being able to come and go as you please without feeling guilty? To not have any financial stress about whether the Salon is making ends meet? For me, freedom is a choice. It’s a choice to be able to create your dream life, to choose when you work, who you work with and what your family time is like. It can also be freedom of your mind, to be able to switch off from your business when you need to. But the question remains: how do you create freedom when so much of the business relies on you? In this episode, you’ll discover what freedom truly looks like for you, and I’ll share my secret to creating freedom as a Salon CEO…without feeling like everything will turn to sh*t without you there. Tune in to uncover my done-for-you freedom-generating salon systems that you can use straight away and my step-by-step guide to implementing these with your team... Ooh, by the way, this is actually an exclusive snapshot of my October Intensive. This was a 2-day workshop for all of the owners who are members of my salon mastery coaching program…Don’t tell! Here are three reasons why you should listen to the full episode: Done-for-you freedom generating Salon systems Step by step guide on how to implement systems within your Salon and team An exclusive snapshot of my 2-day Salon Mastery intensive Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

The Hair & Beauty industry is forever evolving. Between a new generation of stylists and lifestyle changes, social media taking over our lives & clients demanding more from a client experience, Salon Owners are left wondering what’s next. It can feel like you’re a soldier going into battle, putting out fire after fire with your team, Then when you get home from the salon, instead of switching off, you have to spend your limited spare time looking for new team members, creating short, entertaining videos to keep your brand relevant, and brainstorming ways to provide a seamless client experience, It’s no wonder that Salon Owners end up burned out and overwhelmed! It’s a battlefield out there. How can you navigate your ever-changing team, clientele, and social media landscape? If there is anyone who knows how to tackle and navigate this generation of stylists and clients, it’s Eric Taylor. With over 18 years in the industry, Eric is the Founder and CEO of Salon Republic, and sits on the industry board in California. Today, Eric is going to share with you his entrepreneurial secret to running a profitable Salon business, and managing the highs and lows of the industry, especially when it comes to your team. Let’s dive into the episode and hear what Eric has to say…   Here are three reasons why you should listen to the full episode: Uncover the secrets about the latest generation of stylists Discover how to manage and run a successful team Learn the latest industry trends of the Hair & Beauty Industry Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Eric on Instagram CLICK HERE to check out The Hair Game Podcast CLICK HERE to check out Salon Republic

As a Salon Owner, it can be so easy to get sucked into what I call “shiny object syndrome”, especially when you first open your business…press pause on that team retreat for now! You’re ready to hit the ground running, and do all the things you have always wanted to when stuck behind the chair working for someone else. You feel like a kid in a candy store, right?!! But in my perspective, this can be a big mistake. Less is always more, especially when you’re first starting out in Salon Ownership. It’s important to build strong foundations in your salon business so that you don’t have to backtrack and backfill once you have grown. One core ingredient of a successful business that you need to get clear on at the start, is your culture. The thing that makes the wheels go round. I know building a strong team culture can feel tricky for a lot of owners. Like, you worry that if your culture isn't strong enough... your team might not stay around, you might not be able to hire new team members and it will affect the overall feel and reputation of your Salon. Like, you know that everyone wants to work for someone that has a great reputation! I know you might be asking, “okay but what does an amazing culture look like?” So, I want to introduce you to Tara Hainsworth - the owner of the successful Salon, Hainsworth & Company. Tara has nailed the secret recipe to team culture and what successfully grew her team from 2 to 20. Tara is going to share her strategies around how to build an amazing team culture so that your team won’t leave… and how to be flexible in your business. It’s time to do less, but do it better and establish the core of your business before you can grow… Here are three reasons why you should listen to the full episode: How to build an amazing team culture Learn Tara’s secret for how to get your team to stick around and love working for you Discover the first thing to implement when you open your Salon Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group LISTEN to the Power of One More by Ed Mylett CLICK HERE to follow Tara on Instagram

Is this you? Your current team doesn’t want to work Saturdays or late nights, and they aren’t hitting their targets, yet come to you asking for a pay rise… OMG are they serious?! And when you try to hire someone new, it’s crickets! It seems like nobody wants to work these days…is this familiar? So to make up for it, you have to pull the weight for your team… you’re putting in all the hours, saying yes to all the clients…you have a large team, and yet, your Salon still isn’t growing… It always feels like 2 steps forward, 3 steps back. You’re going round and round an ongoing loop with your team and your business hitting a plateau, and you feel like this is never going to end. You find yourself asking, what is all of this for? You’re the highest earner, the one who is left mopping the floors at the end of the day… But this isn’t what you imagined Salon Ownership being, right? No! This isn’t what Salon Ownership should look like… and believe me, I’ve been on that side of running a business, and it’s exhausting and you are left feeling unfulfilled and burned out. I want to share with you one of my favourite team management strategies, which I taught my owners within our Salon Mastery Program during my 2-day Intensive. It’s all about the 3 step secret in how to get your team to want to work Saturdays and late nights! It’s time for you to ditch this way of working, and move into your role of Salon CEO, and to do this you need a growing team that is bringing in amazing clients and revenue for your Salon. Here are three reasons why you should listen to the full episode: Discover how to get your team to LOVE working late nights and Saturdays Learn my secrets to getting your team to hit their targets How to move off the floor, without everything falling apart. Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Is your Salon Manager really helping the business move forward, or are they instead hindering the future success of the Salon? As the Salon Owner, you already have too many tabs open. You’re thinking about a million different things and you have a to-do list that is never-ending. Your role is to lead your business and ensure that it continues to grow, which is why you need a right-hand man, or what we, in this industry, call a Salon Manager. When hiring a salon manager, the goal is to find someone to manage the hustle of daily operations in the Salon, and help carry the weight of leading the team, so that you can step away from working IN the business, and instead work more ON the business. But this isn’t always as picture-perfect as it seems…can you relate? Whilst you’d hoped that hiring a Salon Manager was going to be the answer to all your problems, it’s actually ended up being an even bigger headache… The jobs aren’t getting done, you’re doing more than ever, and you can’t actually trust them to look after the Salon when you aren’t there. So what is going to give? I want to introduce Greta Veint, one of our Salon Mastery Success Coaches here at Salon Owners Collective. After leading 17 Salons as a Salon Manager, (and being a total Rockstar working for me during my Salon days), Greta knows what it takes to harness an effective management role within a successful salon, and build a productive working relationship between the Salon CEO & Manager. She is the powerhouse behind our Motivating Managers program within Salon Mastery and has all the tips and tricks to help you go from frustration with your management team, to motivate managers to be confident and successful in their role... so that you can step away and the salon can continue to flourish. Here are three reasons why you should listen to the full episode: Discover the real reason your manager is underperforming Learn insider strategies from our Salon Mastery Program How to motivate your managers so you don’t have to spend all your time in the Salon Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

What do you want your Salon to be known for? Why should a client choose your Salon over the one down the road?   These are the questions you need to ask yourself if you want to stand out from the rest and ensure clients choose YOU and always return… After all, we all BASICALLY offer the same thing, right?!   Thinking back to my early Salon days, I remember sometimes feeling like I had to do all the things and serve all the clients to ensure they had nothing short of the best experience.,After all, I had 7 salons within walking distance, so I felt like I needed to take what I could get…those clients were valuable, right! I would spend my days putting out fires, taking on extra clients, and doing the absolute most to ensure everyone in the room was happy.   But then I realised, this isn’t sustainable. It was exhausting, overwhelming, and funnily enough, didn’t bring more clients through the door… Janine Jarman aka the Queen of Perms, is the founder of Curl Cult, a product that has changed the technology and science behind perms. With over 20 years of experience in the industry as a hairstylist, educator, Salon Owner, and now CEO, Janine knows what it takes to create a unique product offering that people LOVE and will always purchase. What is special about Janine’s success is that she offers a service that is not only scalable but one that solves an immediate problem for her clients. This means her service and Salon itself, are irreplaceable. Janine is going to share with you her hot tips on how to make your Salon irreplaceable so that your clients always choose you over the one down the road.   Here are three reasons why you should listen to the full episode: Discover why your clients are choosing the Salon down the road How to make your Salon irreplaceable Learn strategies to ensure clients always return Inner Salon CEO Snapshot CLICK HERE to get your hands on it (I’ll send it to you in messenger) Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to listen to Traction by Gino Wickman CLICK HERE to listen to Deep Work by Cal Newport CLICK HERE to listen to The Big Leap by Gay Hendricks CLICK HERE to follow Janine on Instagram CLICK HERE to check out Curl Cult CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Have you ever felt like: You’re working yourself to the bone: You’re busier than ever with clients, plus managing an ever-evolving team... You’re hardly present with your family as work has taken over your brain space… but what makes it worse is you’re not growing.   But still, you end up saying YES all the time: Like when a team member needs our help with something, we jump at the chance… because we don’t want to let them down Or when a regular client wants to book with you when you’re ‘meant’ to be working ON the business (not in it)... you give in because you feel bad…   Or maybe you’re guilty of having shiny object syndrome…. Are you nodding your head right now? I know I’ve been guilty of this too… But this is a HUGE mistake.   Because in reality, these are often the things that will halt forward momentum in our business. As a result, you take 2 steps forward, 2 back. Your business is at a constant plateau, and you get super frustrated because you’re BUSY doing ALL the things- so you start to wonder-- ‘why am I not growing?’ You get overwhelmed and burnt out… which leads to halting progress even more.   Agh! It’s a vicious cycle. In this episode, I will take you through my secret formula to increasing sales by working less (for smart salon CEOs).   If you’re overworking 30+ hours on the Salon floor, and want to create what I like to call ‘CEO discipline’, and have the time to move the needle in your business, then keep listening… Plus don’t forget to grab yourself a copy of the “4 Steps to Becoming a Smart Salon CEO” strategy. Here are three reasons why you should listen to the full episode: HOW you can make your business catapult forward and into growth Discover how to actually have the CEO discipline to make the CEO time Learn how to stop saying yes all the time to your team & your clients to make CEO space in your day. 4 Steps to Becoming a Smart Salon CEO CLICK HERE to get a copy (I’ll send it to you in messenger) Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Does self-doubt stop you from increasing your salon’s prices? You know deep down you need to put your prices up, but the thought of asking your clients to spend more just feels so daunting.   What if they push back? What if they leave and never come back because they can’t afford your services? How will you equip the team to handle these objections… when you feel nervous about it yourself? Honestly, if this is you, then know that you aren’t alone. I know this is a huge challenge for so many owners.   But in reality, this holds Salon Owners back from success…and reaching their full potential. Instead of feeling confident about your experience and your Salon’s prices, you instead have this overwhelming urge to compare yourself to other Salons, to discount your services, to apologise before anything has even gone wrong, all due to the fact that you’re worried that if you don’t, that client will go elsewhere.   This is why I want to introduce Ruby Lee, a wealth & expense business coach helping business owners shift their mindset to “I can” & “I will” instead of being a roadblock to their own success. Ruby will share her strategies for getting comfortable with your numbers and profitability, so you can back yourself in moments when you may be doubting yourself or feeling insecure (because let’s face it, we all have these moments!) and continue to grow your million-dollar Salon.   Discover the REAL reason why so many salon owners feel too scared to raise their prices, and how to combat this in your salon, once and for all. Uncover your true worth and potential as a business owner, so that you can feel confident with your decisions, and truly grow your profit to its full potential…   Here are three reasons why you should listen to the full episode: Discover the real reason why so many Salon Owners don’t raise their prices How to overcome the fear of putting up your prices in your Salon Learn how uncover your true worth & potential as a business owner Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Ruby on Instagram CLICK HERE to check out Ruby’s website CLICK HERE to listen to Galadarling Podcast CLICK HERE to listen to Ruby’s Podcast Richuals

Have you ever felt like you’re a wolf in sheep’s clothing? You feel like you own a seemingly successful salon, with a great team and loyal clients... but you still experience waves of anxiety and loneliness that often roll through your mind. You begin to wonder: is this all too good to be true? If you have experienced this, then you are not alone! Imposter Syndrome affects 70% of humans, including myself! I faced many Imposter Syndrome moments in my career towards owning a million-dollar business and Salon. Sometimes feeling unsure how to overcome this feeling of doubt in my ability to succeed. You may be feeling the same way… In this episode, I want to introduce the expert in all things self-doubt, confidence, and Imposter Syndrome, Alison Shamir. Alison has experienced the highs and lows of running a business and has been on a quest to help women all over the world acknowledge what Imposter Syndrome is and provide the secret to overcoming the fear and anxiety that is only natural when success comes your way. This is something that even today, I am still learning to conquer! Let’s unpack the 3 beliefs surrounding Imposter Syndrome and everyday tools you can use to overcome imposter syndrome in moments during your career. Here are three reasons why you should listen to the full episode: Unpack the 3 beliefs surrounding Imposter Syndrome 2. Tools to overcome Imposter Syndrome The signs that you may be experiencing Imposter Syndrome Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Alison’s website & all of her amazing resources CLICK HERE to follow Alison on Instagram CLICK HERE to follow Alison on Facebook

I see you… You’re a Salon owner, but more importantly, a mother… trying to balance the juggle between spending too much time at work (away from your kids), and not having enough time to do all the things that you want to in your business.   Your Salon isn’t growing, because let’s face it, you barely have enough time in your day to touch your to-do list…, let alone work on moving the needle in your business. It feels like you’re stuck extinguishing little fires all day long! And when you do find the space to work on these things, you feel the “mum guilt” creep up…and planning the next big thing gets replaced with the football final for your child’s team. It’s always either: “am I a good enough mother?” or “am I a good enough business owner?”, and you’re left wondering if you’ll ever be able to be successful in both. Can you run a successful business, have the perfect family, and be the best partner, and friend… Is it even possible to master the art of having it all? In this episode, I want to introduce Keri & Ashley, accidental best friends and hosts of Momtourage Podcast. Keri & Ashley are both mothers and successful entrepreneurs who have experienced the challenges that motherhood brings when you’re trying to chase your career dreams.   In this episode, you’ll find out motherhood hacks to keep busy salon owners (like yourself) sane as you juggle the business world and being a mum.   Here are three reasons why you should listen to the full episode: Discover hacks for juggling both motherhood and business ownership Hear Keri & Ashley’s incredible journey to success Learn how to maximise the time in your day to master your to do list and still make it to your child’s football games Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Momtourage on Instagram CLICK HERE to listen to Momotourage Podcast CLICK HERE to read “The Vulnerability Theatre” CLICK HERE to listen to Bill Simmons Podcast

When it comes to your salon’s team culture, pretty much every salon owner wishes for two things: You wish you had a salon culture that new team members were BEGGING to be part of--like, i’m talking knocking on your door! You wish you had a salon culute that existing team members NEVER wanted to leave. After all, who doesn’t want to work for the A team? But I know that sometimes this can feel out of your control. Like, it can be hard to manage a team with so many different personalities, right? HOWEVER, what if I told you… it actually all comes back to you; the Salon Owner and what you stand for. It’s YOUR job to align and drive your team’s culture, front foot it and ensure what you stand for is constantly embedded into the culture… So whether you are passionate about your team specialising in one service, or having flexible lifestyle hours, or you value constant education and upskilling for your team; it’s your job to own this vision for your Salon. In this episode, I’m bringing in a friend of mine, Wade Brannon to share how you can cultivate a team culture that everyone wants to work for, and no one ever wants to leave. Wade is CEO and Founder of Pigtails and Crewcuts and is no stranger to Salon success, after growing his franchise to over 70 locations. I know you will find what Wade has to say about how to build a strong culture within your Salon, and hiring a dream team of stylists that live and breathe the vision you have for your business. Here are three reasons why you should listen to the full episode: The secret to getting your team to buy into your brand vision Learn how a Hero Service can be the secret recipe to success Discover how to improve your Salon culture Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Dennis Snow’s Book “Lessons from the Mouse” CLICK HERE to check out Pigtails & Crewcuts Facebook Page

The thought of your team leaving you for the Salon down the road is damn scary. Especially when you know it may be unlikely that you'll recruit someone new any time soon... I’m pretty sure it’s every Salon owner’s worst nightmare… everyone leaving you, and you’re the one left to pick up the pieces.   Honestly, even with a team of 30, I still worried about this at times So instead I focused on building a salon team culture that was so good, so irreplaceable, that my stylists would never want to leave.   Like, that’s the goal, right? But when I see Salon Owners trying to do this, I often notice they make one big mistake…   In this episode, we are going to unpack this mistake, and I’ll share with you my 3-step leadership strategy which will help you build a salon culture SO good that your team never wants to leave… Don’t forget to grab a copy of my 3-step leadership strategy - I’ll put it in the show notes of this episode for you to grab and follow along with me while we hang out together during this episode! Here are three reasons why you should listen to the full episode: Discover how to truly build that positive salon culture and be so good people never want to leave. Learn how to step out of fear that your team are gonna leave; great people work for confident leaders Keep your personal & business boundaries strong, clear, and intact--they'll respect you more for it 3-Step Leadership Strategy CLICK HERE to get a copy in messenger Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Sick of hearing your team say “same again jane?” with EVERY client? The client just gets the bare minimum, and your team doesn’t think to take things further… The client only gets what they booked in for, not really actually NEED or what they didnt know, they always wanted As a result: Your team aren’t meeting sales targets of 3.5 x their wages They’re not making ends meet... So neither are you. And then they come to you, asking for a pay rise……. OMG, don’t they get it?!   I know how frustrating this can be, and it’s a challenge so many salon owners face. But I believe owners actually make 1 mistake when it comes to leading their team to make sales.   I know you want to achieve this in your salon, so in this episode, I want to share with you the 4 things to focus on in your business right now. If you want to grow (and keep) a team of happy and productive stylists or therapists… then listen to the episode below!   Don’t forget to grab a copy of my $10k Stack ™ strategy below to complete during this episode!   Here are three reasons why you should listen to the full episode: Discover how to grow (and keep) a team of happy and productive stylists or therapists A step-by-step walkthrough of my $10k Strategy resource Uncover the 4 things I believe every owner should implement if they want their team to make sales. $10k Stack Strategy ™ CLICK HERE to grab a copy Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Are you making the right decision? You’ve finally nailed the perfect recipe for a great team, loyal clients, and systems and processes that make your life as the Salon Owner easier, so now you’re thinking “what next?”.   The creative entrepreneur inside of you is left wanting more (hello shiny objects!) which for a lot of Salon Owners, including myself, can lead to us doing crazy things like opening a second Salon. After all, surely it’s just taking what you have working already and multiplying it all by two, right?   Well, it’s actually not always that simple… I want to introduce you to the lovely Shelby Tarleton, owner of Pink Lady Lash in Austin Texas, and Host of “Lash Boss Radio”.   Shelby is a mother and a successful business owner, and has had experience opening a second salon of her own. This episode is going to uncover all the myths around whether you should open a second location, plus reveal the 1 thing that nobody tells you about running two Salons at the same time…   Keep listening to meet the lovely Shelby!   Here are three reasons why you should listen to the full episode: Discover the 1 hard truth about opening a second salon Learn expert advice for if you are starting a new business venture How to run a successful salon with a thriving team and award-winning culture Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to the Four Hour Work Week CLICK HERE to check out Lash Boss Radio Podcast CLICK HERE to follow Shelby on Instagram

Do you find yourself saying YES to things that you would rather be saying NO to? I used to be guilty of this myself. That’s right, I’m a recovering YES-aholic! Like, it’s a fact… As salon owners and creative entrepreneurs (and women in particular), we try to do it all.   In fact, we overdo it more than we’d care to admit. Often without even realising, we spend so much of our energy trying to please everyone, saying yes to everything that comes our way, and constantly putting ourselves last to ensure our teams, our partners, and our family are happy. But what does this leave us with?   Not the feeling of success and fulfillment that we’d hoped for, but actually the feeling of burnout and exhaustion. And what good can come from you feeling like this? So it’s time we ditch this endless cycle we’ve managed to get ourselves stuck in, and create a healthier, more sustainable lifestyle, so we can continue to reach success in our salons.   That’s why I want to introduce Sonya Stattmann - a business and leadership coach and host of the podcast “Women in the Business Arena”. Sonya is going to share her tried-and-tested strategies for how to stop the monster of comparison and avoid burnout and overwhelm.   Here are three reasons why you should listen to the full episode: Learn how to start saying no to things that you don’t want to do Discover how to overcome burnout and overwhelm with 3 simple strategies How to conserve your energy in different parts of your life to focus on the things that matter Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Brené Brown on Audible CLICK HERE to listen to “Women in the Business Arena” CLICK HERE to follow Sonya on Instagram CLICK HERE to check out Sonya’s Website

Do you find it tricky to keep up with social media? You know you have to do it, but you often don’t have the time, nor the energy to really put effort into it and prioritise it.   As a result, you can end up posting the bare minimum just to keep things ‘ticking along’. Hair transformation photo after hair transformation photo, before and afters of your team’s latest blonde transformation… you know the one! After all, it’s just taking one more thing off your busy to-do list. And honestly, kudos to you for getting it done when you can.   But the problem with doing this all the time is that: You end up posting the same thing as everyone else. Every Salon does a full head of highlights, and every Salon has great before and afters. So what sets you apart? And you might think it’s the great work you do, and that’s definitely part of it, but there’s more to social media than posting about how good your clients look!   Social Media in today’s climate is so overpopulated, so you need to find a simple way to set your salon apart from the rest. Hint: it’s more simple than you think.   In this episode of the podcast, I want to introduce you to Braeley Davies, Marketing Manager and social media guru here at Salon Owners Collective. Braeley has joined me on the podcast to share with you the 3 game-changing strategies that every salon owner should be using when posting on social media if you want to set yourself apart online AND most importantly, grow your client base through social media.   Keep listening to hear the incredible marketing strategies that Braeley has up her sleeve….   Here are three reasons why you should listen to the full episode: Discover how to set your Salon apart from other Salons on social media Learn marketing strategies that actually help your business grow How to create a marketing plan and stay consistent with posting Want to know the 10 Best Salon Strategies for Sales and Marketing? CLICK HERE to grab a copy of my guide Instagram Checklist: CLICK HERE to grab a copy Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

The Hair & Beauty Industry has had an undeniably huge shake up! Salons that were once thriving and growing are having to adjust considerably to suit the new industry climate… the ‘lifestyle effect’ is at large and nobody wants to work late nights or Saturdays.   Your team is more demanding than ever and you’re worried that if you don’t meet their demands, they’ll leave. But then if you do give in, you’ll end up back on the floor 50+ hours a week… and you’ll be left feeling resentful! Sure, they can have the lifestyle they want, but does yours have to suffer?! It’s a total double-edged sword!   This is why I want to introduce to you, my two friends, James Carlisle & Lynden James, owners of Vivo Hair & Skin Clinic. If there is anyone who is making it work against all odds…and for the most part completely unscathed, it’s these two.   With over 90 salons nationwide, they have their finger on the pulse and are implementing the big-rock strategies Salon Owners need to tackle this new ‘norm’ in our industry. Even post-pandemic & pre-recession James & Lynden are reaching success, on a mission to reach 100 Salon’s by the end of the year.   Let’s hear what the boys from Vivo have to say about the industry and team in particular…   Here are three reasons why you should listen to the full episode: Discover the latest industry trends Learn expert advice around training apprentices and how to get them to stay with your Salon How to implement the “Lifestyle Effect” within your Salon without sacrificing your business growth. Rockstar Team Guide: CLICK HERE to get a copy Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Vivo’s website CLICK HERE to listen to Life Force by Tony Robbins CLICK HERE to listen to Why Motivating People Don’t Work by Susan Fowler