
Salon Owners Collective
221 episodes — Page 5 of 5

Ep 304The Hard Truth About Your Salon’s Culture
As a Salon Owner, it can be so easy to get sucked into what I call “shiny object syndrome”, especially when you first open your business…press pause on that team retreat for now! You’re ready to hit the ground running, and do all the things you have always wanted to when stuck behind the chair working for someone else. You feel like a kid in a candy store, right?!! But in my perspective, this can be a big mistake. Less is always more, especially when you’re first starting out in Salon Ownership. It’s important to build strong foundations in your salon business so that you don’t have to backtrack and backfill once you have grown. One core ingredient of a successful business that you need to get clear on at the start, is your culture. The thing that makes the wheels go round. I know building a strong team culture can feel tricky for a lot of owners. Like, you worry that if your culture isn't strong enough... your team might not stay around, you might not be able to hire new team members and it will affect the overall feel and reputation of your Salon. Like, you know that everyone wants to work for someone that has a great reputation! I know you might be asking, “okay but what does an amazing culture look like?” So, I want to introduce you to Tara Hainsworth - the owner of the successful Salon, Hainsworth & Company. Tara has nailed the secret recipe to team culture and what successfully grew her team from 2 to 20. Tara is going to share her strategies around how to build an amazing team culture so that your team won’t leave… and how to be flexible in your business. It’s time to do less, but do it better and establish the core of your business before you can grow… Here are three reasons why you should listen to the full episode: How to build an amazing team culture Learn Tara’s secret for how to get your team to stick around and love working for you Discover the first thing to implement when you open your Salon Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group LISTEN to the Power of One More by Ed Mylett CLICK HERE to follow Tara on Instagram

Ep 303Why a Good Team Member Stops Performing
Is this you? Your current team doesn’t want to work Saturdays or late nights, and they aren’t hitting their targets, yet come to you asking for a pay rise… OMG are they serious?! And when you try to hire someone new, it’s crickets! It seems like nobody wants to work these days…is this familiar? So to make up for it, you have to pull the weight for your team… you’re putting in all the hours, saying yes to all the clients…you have a large team, and yet, your Salon still isn’t growing… It always feels like 2 steps forward, 3 steps back. You’re going round and round an ongoing loop with your team and your business hitting a plateau, and you feel like this is never going to end. You find yourself asking, what is all of this for? You’re the highest earner, the one who is left mopping the floors at the end of the day… But this isn’t what you imagined Salon Ownership being, right? No! This isn’t what Salon Ownership should look like… and believe me, I’ve been on that side of running a business, and it’s exhausting and you are left feeling unfulfilled and burned out. I want to share with you one of my favourite team management strategies, which I taught my owners within our Salon Mastery Program during my 2-day Intensive. It’s all about the 3 step secret in how to get your team to want to work Saturdays and late nights! It’s time for you to ditch this way of working, and move into your role of Salon CEO, and to do this you need a growing team that is bringing in amazing clients and revenue for your Salon. Here are three reasons why you should listen to the full episode: Discover how to get your team to LOVE working late nights and Saturdays Learn my secrets to getting your team to hit their targets How to move off the floor, without everything falling apart. Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Ep 302Can’t Trust Your Salon Manager?
Is your Salon Manager really helping the business move forward, or are they instead hindering the future success of the Salon? As the Salon Owner, you already have too many tabs open. You’re thinking about a million different things and you have a to-do list that is never-ending. Your role is to lead your business and ensure that it continues to grow, which is why you need a right-hand man, or what we, in this industry, call a Salon Manager. When hiring a salon manager, the goal is to find someone to manage the hustle of daily operations in the Salon, and help carry the weight of leading the team, so that you can step away from working IN the business, and instead work more ON the business. But this isn’t always as picture-perfect as it seems…can you relate? Whilst you’d hoped that hiring a Salon Manager was going to be the answer to all your problems, it’s actually ended up being an even bigger headache… The jobs aren’t getting done, you’re doing more than ever, and you can’t actually trust them to look after the Salon when you aren’t there. So what is going to give? I want to introduce Greta Veint, one of our Salon Mastery Success Coaches here at Salon Owners Collective. After leading 17 Salons as a Salon Manager, (and being a total Rockstar working for me during my Salon days), Greta knows what it takes to harness an effective management role within a successful salon, and build a productive working relationship between the Salon CEO & Manager. She is the powerhouse behind our Motivating Managers program within Salon Mastery and has all the tips and tricks to help you go from frustration with your management team, to motivate managers to be confident and successful in their role... so that you can step away and the salon can continue to flourish. Here are three reasons why you should listen to the full episode: Discover the real reason your manager is underperforming Learn insider strategies from our Salon Mastery Program How to motivate your managers so you don’t have to spend all your time in the Salon Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Ep 301Your Salon Is Not as Irreplaceable as You Think
What do you want your Salon to be known for? Why should a client choose your Salon over the one down the road? These are the questions you need to ask yourself if you want to stand out from the rest and ensure clients choose YOU and always return… After all, we all BASICALLY offer the same thing, right?! Thinking back to my early Salon days, I remember sometimes feeling like I had to do all the things and serve all the clients to ensure they had nothing short of the best experience.,After all, I had 7 salons within walking distance, so I felt like I needed to take what I could get…those clients were valuable, right! I would spend my days putting out fires, taking on extra clients, and doing the absolute most to ensure everyone in the room was happy. But then I realised, this isn’t sustainable. It was exhausting, overwhelming, and funnily enough, didn’t bring more clients through the door… Janine Jarman aka the Queen of Perms, is the founder of Curl Cult, a product that has changed the technology and science behind perms. With over 20 years of experience in the industry as a hairstylist, educator, Salon Owner, and now CEO, Janine knows what it takes to create a unique product offering that people LOVE and will always purchase. What is special about Janine’s success is that she offers a service that is not only scalable but one that solves an immediate problem for her clients. This means her service and Salon itself, are irreplaceable. Janine is going to share with you her hot tips on how to make your Salon irreplaceable so that your clients always choose you over the one down the road. Here are three reasons why you should listen to the full episode: Discover why your clients are choosing the Salon down the road How to make your Salon irreplaceable Learn strategies to ensure clients always return Inner Salon CEO Snapshot CLICK HERE to get your hands on it (I’ll send it to you in messenger) Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to listen to Traction by Gino Wickman CLICK HERE to listen to Deep Work by Cal Newport CLICK HERE to listen to The Big Leap by Gay Hendricks CLICK HERE to follow Janine on Instagram CLICK HERE to check out Curl Cult CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Ep 300Work Less & Make More – Becoming a “Smart” Salon CEO
Have you ever felt like: You’re working yourself to the bone: You’re busier than ever with clients, plus managing an ever-evolving team... You’re hardly present with your family as work has taken over your brain space… but what makes it worse is you’re not growing. But still, you end up saying YES all the time: Like when a team member needs our help with something, we jump at the chance… because we don’t want to let them down Or when a regular client wants to book with you when you’re ‘meant’ to be working ON the business (not in it)... you give in because you feel bad… Or maybe you’re guilty of having shiny object syndrome…. Are you nodding your head right now? I know I’ve been guilty of this too… But this is a HUGE mistake. Because in reality, these are often the things that will halt forward momentum in our business. As a result, you take 2 steps forward, 2 back. Your business is at a constant plateau, and you get super frustrated because you’re BUSY doing ALL the things- so you start to wonder-- ‘why am I not growing?’ You get overwhelmed and burnt out… which leads to halting progress even more. Agh! It’s a vicious cycle. In this episode, I will take you through my secret formula to increasing sales by working less (for smart salon CEOs). If you’re overworking 30+ hours on the Salon floor, and want to create what I like to call ‘CEO discipline’, and have the time to move the needle in your business, then keep listening… Plus don’t forget to grab yourself a copy of the “4 Steps to Becoming a Smart Salon CEO” strategy. Here are three reasons why you should listen to the full episode: HOW you can make your business catapult forward and into growth Discover how to actually have the CEO discipline to make the CEO time Learn how to stop saying yes all the time to your team & your clients to make CEO space in your day. 4 Steps to Becoming a Smart Salon CEO CLICK HERE to get a copy (I’ll send it to you in messenger) Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Ep 299Does Increasing Your Prices Make You a Better Salon Owner?
Does self-doubt stop you from increasing your salon’s prices? You know deep down you need to put your prices up, but the thought of asking your clients to spend more just feels so daunting. What if they push back? What if they leave and never come back because they can’t afford your services? How will you equip the team to handle these objections… when you feel nervous about it yourself? Honestly, if this is you, then know that you aren’t alone. I know this is a huge challenge for so many owners. But in reality, this holds Salon Owners back from success…and reaching their full potential. Instead of feeling confident about your experience and your Salon’s prices, you instead have this overwhelming urge to compare yourself to other Salons, to discount your services, to apologise before anything has even gone wrong, all due to the fact that you’re worried that if you don’t, that client will go elsewhere. This is why I want to introduce Ruby Lee, a wealth & expense business coach helping business owners shift their mindset to “I can” & “I will” instead of being a roadblock to their own success. Ruby will share her strategies for getting comfortable with your numbers and profitability, so you can back yourself in moments when you may be doubting yourself or feeling insecure (because let’s face it, we all have these moments!) and continue to grow your million-dollar Salon. Discover the REAL reason why so many salon owners feel too scared to raise their prices, and how to combat this in your salon, once and for all. Uncover your true worth and potential as a business owner, so that you can feel confident with your decisions, and truly grow your profit to its full potential… Here are three reasons why you should listen to the full episode: Discover the real reason why so many Salon Owners don’t raise their prices How to overcome the fear of putting up your prices in your Salon Learn how uncover your true worth & potential as a business owner Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Ruby on Instagram CLICK HERE to check out Ruby’s website CLICK HERE to listen to Galadarling Podcast CLICK HERE to listen to Ruby’s Podcast Richuals

Ep 298Imposter Syndrome: Controlling the Voice Inside Your Head
Have you ever felt like you’re a wolf in sheep’s clothing? You feel like you own a seemingly successful salon, with a great team and loyal clients... but you still experience waves of anxiety and loneliness that often roll through your mind. You begin to wonder: is this all too good to be true? If you have experienced this, then you are not alone! Imposter Syndrome affects 70% of humans, including myself! I faced many Imposter Syndrome moments in my career towards owning a million-dollar business and Salon. Sometimes feeling unsure how to overcome this feeling of doubt in my ability to succeed. You may be feeling the same way… In this episode, I want to introduce the expert in all things self-doubt, confidence, and Imposter Syndrome, Alison Shamir. Alison has experienced the highs and lows of running a business and has been on a quest to help women all over the world acknowledge what Imposter Syndrome is and provide the secret to overcoming the fear and anxiety that is only natural when success comes your way. This is something that even today, I am still learning to conquer! Let’s unpack the 3 beliefs surrounding Imposter Syndrome and everyday tools you can use to overcome imposter syndrome in moments during your career. Here are three reasons why you should listen to the full episode: Unpack the 3 beliefs surrounding Imposter Syndrome 2. Tools to overcome Imposter Syndrome The signs that you may be experiencing Imposter Syndrome Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Alison’s website & all of her amazing resources CLICK HERE to follow Alison on Instagram CLICK HERE to follow Alison on Facebook

Ep 297Motherhood & Salon Ownership: Is It Possible to Master Both?
I see you… You’re a Salon owner, but more importantly, a mother… trying to balance the juggle between spending too much time at work (away from your kids), and not having enough time to do all the things that you want to in your business. Your Salon isn’t growing, because let’s face it, you barely have enough time in your day to touch your to-do list…, let alone work on moving the needle in your business. It feels like you’re stuck extinguishing little fires all day long! And when you do find the space to work on these things, you feel the “mum guilt” creep up…and planning the next big thing gets replaced with the football final for your child’s team. It’s always either: “am I a good enough mother?” or “am I a good enough business owner?”, and you’re left wondering if you’ll ever be able to be successful in both. Can you run a successful business, have the perfect family, and be the best partner, and friend… Is it even possible to master the art of having it all? In this episode, I want to introduce Keri & Ashley, accidental best friends and hosts of Momtourage Podcast. Keri & Ashley are both mothers and successful entrepreneurs who have experienced the challenges that motherhood brings when you’re trying to chase your career dreams. In this episode, you’ll find out motherhood hacks to keep busy salon owners (like yourself) sane as you juggle the business world and being a mum. Here are three reasons why you should listen to the full episode: Discover hacks for juggling both motherhood and business ownership Hear Keri & Ashley’s incredible journey to success Learn how to maximise the time in your day to master your to do list and still make it to your child’s football games Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Momtourage on Instagram CLICK HERE to listen to Momotourage Podcast CLICK HERE to read “The Vulnerability Theatre” CLICK HERE to listen to Bill Simmons Podcast

Ep 296If You Want Your Salon Team to Stay, Do This…
When it comes to your salon’s team culture, pretty much every salon owner wishes for two things: You wish you had a salon culture that new team members were BEGGING to be part of--like, i’m talking knocking on your door! You wish you had a salon culute that existing team members NEVER wanted to leave. After all, who doesn’t want to work for the A team? But I know that sometimes this can feel out of your control. Like, it can be hard to manage a team with so many different personalities, right? HOWEVER, what if I told you… it actually all comes back to you; the Salon Owner and what you stand for. It’s YOUR job to align and drive your team’s culture, front foot it and ensure what you stand for is constantly embedded into the culture… So whether you are passionate about your team specialising in one service, or having flexible lifestyle hours, or you value constant education and upskilling for your team; it’s your job to own this vision for your Salon. In this episode, I’m bringing in a friend of mine, Wade Brannon to share how you can cultivate a team culture that everyone wants to work for, and no one ever wants to leave. Wade is CEO and Founder of Pigtails and Crewcuts and is no stranger to Salon success, after growing his franchise to over 70 locations. I know you will find what Wade has to say about how to build a strong culture within your Salon, and hiring a dream team of stylists that live and breathe the vision you have for your business. Here are three reasons why you should listen to the full episode: The secret to getting your team to buy into your brand vision Learn how a Hero Service can be the secret recipe to success Discover how to improve your Salon culture Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Dennis Snow’s Book “Lessons from the Mouse” CLICK HERE to check out Pigtails & Crewcuts Facebook Page

The 1 Leadership Mistake Every Salon Owner Should Avoid
The thought of your team leaving you for the Salon down the road is damn scary. Especially when you know it may be unlikely that you'll recruit someone new any time soon... I’m pretty sure it’s every Salon owner’s worst nightmare… everyone leaving you, and you’re the one left to pick up the pieces. Honestly, even with a team of 30, I still worried about this at times So instead I focused on building a salon team culture that was so good, so irreplaceable, that my stylists would never want to leave. Like, that’s the goal, right? But when I see Salon Owners trying to do this, I often notice they make one big mistake… In this episode, we are going to unpack this mistake, and I’ll share with you my 3-step leadership strategy which will help you build a salon culture SO good that your team never wants to leave… Don’t forget to grab a copy of my 3-step leadership strategy - I’ll put it in the show notes of this episode for you to grab and follow along with me while we hang out together during this episode! Here are three reasons why you should listen to the full episode: Discover how to truly build that positive salon culture and be so good people never want to leave. Learn how to step out of fear that your team are gonna leave; great people work for confident leaders Keep your personal & business boundaries strong, clear, and intact--they'll respect you more for it 3-Step Leadership Strategy CLICK HERE to get a copy in messenger Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

How to Triple Your Sales Without Employing Anyone New
Sick of hearing your team say “same again jane?” with EVERY client? The client just gets the bare minimum, and your team doesn’t think to take things further… The client only gets what they booked in for, not really actually NEED or what they didnt know, they always wanted As a result: Your team aren’t meeting sales targets of 3.5 x their wages They’re not making ends meet... So neither are you. And then they come to you, asking for a pay rise……. OMG, don’t they get it?! I know how frustrating this can be, and it’s a challenge so many salon owners face. But I believe owners actually make 1 mistake when it comes to leading their team to make sales. I know you want to achieve this in your salon, so in this episode, I want to share with you the 4 things to focus on in your business right now. If you want to grow (and keep) a team of happy and productive stylists or therapists… then listen to the episode below! Don’t forget to grab a copy of my $10k Stack ™ strategy below to complete during this episode! Here are three reasons why you should listen to the full episode: Discover how to grow (and keep) a team of happy and productive stylists or therapists A step-by-step walkthrough of my $10k Strategy resource Uncover the 4 things I believe every owner should implement if they want their team to make sales. $10k Stack Strategy ™ CLICK HERE to grab a copy Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Ep 293What I Wish I Knew Before Opening a Second Salon
Are you making the right decision? You’ve finally nailed the perfect recipe for a great team, loyal clients, and systems and processes that make your life as the Salon Owner easier, so now you’re thinking “what next?”. The creative entrepreneur inside of you is left wanting more (hello shiny objects!) which for a lot of Salon Owners, including myself, can lead to us doing crazy things like opening a second Salon. After all, surely it’s just taking what you have working already and multiplying it all by two, right? Well, it’s actually not always that simple… I want to introduce you to the lovely Shelby Tarleton, owner of Pink Lady Lash in Austin Texas, and Host of “Lash Boss Radio”. Shelby is a mother and a successful business owner, and has had experience opening a second salon of her own. This episode is going to uncover all the myths around whether you should open a second location, plus reveal the 1 thing that nobody tells you about running two Salons at the same time… Keep listening to meet the lovely Shelby! Here are three reasons why you should listen to the full episode: Discover the 1 hard truth about opening a second salon Learn expert advice for if you are starting a new business venture How to run a successful salon with a thriving team and award-winning culture Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to the Four Hour Work Week CLICK HERE to check out Lash Boss Radio Podcast CLICK HERE to follow Shelby on Instagram

Ep 292Creating Healthy Boundaries to Stop People Pleasing
Do you find yourself saying YES to things that you would rather be saying NO to? I used to be guilty of this myself. That’s right, I’m a recovering YES-aholic! Like, it’s a fact… As salon owners and creative entrepreneurs (and women in particular), we try to do it all. In fact, we overdo it more than we’d care to admit. Often without even realising, we spend so much of our energy trying to please everyone, saying yes to everything that comes our way, and constantly putting ourselves last to ensure our teams, our partners, and our family are happy. But what does this leave us with? Not the feeling of success and fulfillment that we’d hoped for, but actually the feeling of burnout and exhaustion. And what good can come from you feeling like this? So it’s time we ditch this endless cycle we’ve managed to get ourselves stuck in, and create a healthier, more sustainable lifestyle, so we can continue to reach success in our salons. That’s why I want to introduce Sonya Stattmann - a business and leadership coach and host of the podcast “Women in the Business Arena”. Sonya is going to share her tried-and-tested strategies for how to stop the monster of comparison and avoid burnout and overwhelm. Here are three reasons why you should listen to the full episode: Learn how to start saying no to things that you don’t want to do Discover how to overcome burnout and overwhelm with 3 simple strategies How to conserve your energy in different parts of your life to focus on the things that matter Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Brené Brown on Audible CLICK HERE to listen to “Women in the Business Arena” CLICK HERE to follow Sonya on Instagram CLICK HERE to check out Sonya’s Website

Ep 291What You ACTUALLY Need to Be Posting On Social Media
Do you find it tricky to keep up with social media? You know you have to do it, but you often don’t have the time, nor the energy to really put effort into it and prioritise it. As a result, you can end up posting the bare minimum just to keep things ‘ticking along’. Hair transformation photo after hair transformation photo, before and afters of your team’s latest blonde transformation… you know the one! After all, it’s just taking one more thing off your busy to-do list. And honestly, kudos to you for getting it done when you can. But the problem with doing this all the time is that: You end up posting the same thing as everyone else. Every Salon does a full head of highlights, and every Salon has great before and afters. So what sets you apart? And you might think it’s the great work you do, and that’s definitely part of it, but there’s more to social media than posting about how good your clients look! Social Media in today’s climate is so overpopulated, so you need to find a simple way to set your salon apart from the rest. Hint: it’s more simple than you think. In this episode of the podcast, I want to introduce you to Braeley Davies, Marketing Manager and social media guru here at Salon Owners Collective. Braeley has joined me on the podcast to share with you the 3 game-changing strategies that every salon owner should be using when posting on social media if you want to set yourself apart online AND most importantly, grow your client base through social media. Keep listening to hear the incredible marketing strategies that Braeley has up her sleeve…. Here are three reasons why you should listen to the full episode: Discover how to set your Salon apart from other Salons on social media Learn marketing strategies that actually help your business grow How to create a marketing plan and stay consistent with posting Want to know the 10 Best Salon Strategies for Sales and Marketing? CLICK HERE to grab a copy of my guide Instagram Checklist: CLICK HERE to grab a copy Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Ep 290The Salon Lifestyle Effect: “No Saturdays, No Late Nights Say What?!”
The Hair & Beauty Industry has had an undeniably huge shake up! Salons that were once thriving and growing are having to adjust considerably to suit the new industry climate… the ‘lifestyle effect’ is at large and nobody wants to work late nights or Saturdays. Your team is more demanding than ever and you’re worried that if you don’t meet their demands, they’ll leave. But then if you do give in, you’ll end up back on the floor 50+ hours a week… and you’ll be left feeling resentful! Sure, they can have the lifestyle they want, but does yours have to suffer?! It’s a total double-edged sword! This is why I want to introduce to you, my two friends, James Carlisle & Lynden James, owners of Vivo Hair & Skin Clinic. If there is anyone who is making it work against all odds…and for the most part completely unscathed, it’s these two. With over 90 salons nationwide, they have their finger on the pulse and are implementing the big-rock strategies Salon Owners need to tackle this new ‘norm’ in our industry. Even post-pandemic & pre-recession James & Lynden are reaching success, on a mission to reach 100 Salon’s by the end of the year. Let’s hear what the boys from Vivo have to say about the industry and team in particular… Here are three reasons why you should listen to the full episode: Discover the latest industry trends Learn expert advice around training apprentices and how to get them to stay with your Salon How to implement the “Lifestyle Effect” within your Salon without sacrificing your business growth. Rockstar Team Guide: CLICK HERE to get a copy Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Vivo’s website CLICK HERE to listen to Life Force by Tony Robbins CLICK HERE to listen to Why Motivating People Don’t Work by Susan Fowler

Ep 289Saying Goodbye to ‘Hustle Culture’ (And Why You Should, Too)
It’s time to ditch the old way of working in the Salon… And no, I’m not talking about perms and chunky highlights… I’m talking about ditching the grind of working LOOOONG tedious hours in the Salon. I’m talking about saying goodbye to the 'hustle mindset’ that can creep up when running a business… If you are constantly feeling unfulfilled even when you reach success, or like you constantly have to work harder and do more to be successful, then listen up… This is something I see all the time with Salon Owners (and have experienced myself!). As creative entrepreneurs, we are high achievers, always wanting something more in our business and our lives. But unfortunately, this will get you a one way ticket to burnout. If you’re constantly looking for ‘what’s next’ without taking time out to stop, breathe, and turn around to see what you’ve accomplished, then you’re never going to feel satisfied or fulfilled. So it’s time to say bye-bye to hustle culture and HELLO to working smarter (not harder). I want you to move on from always feeling overwhelmed, overworked and stressed, feeling like what you do is never enough. Because I’ll let you in on something…it is! That’s why I wanted to bring someone in who has firsthand helped women all over the world overcome burnout, Brooke Taylor. In this episode, hear Brooke’s strategies for how to build a healthy relationship with your career, how to overcome CEO-addictions and what it takes to avoid shiny objects when reaching success. Keep listening to hear Brooke’s incredible success story and her incredible advice now… Here are three reasons why you should listen to the full episode: Learn how to heal the “success wound” you probably didn’t even know you had. Discover how to put an end to a toxic cycle with your career Learn how to feel fulfilled within your role, and the strategies you can implement to say goodbye to the hustle culture. Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to “Untamed” by Glennon Doyle CLICK HERE to get Brooke’s Worksheet CLICK HERE to follow Brooke on Instagram CLICK HERE to check out Brooke’s Website

Ep 288From Full Time to Free Time: Transitioning off the Salon Floor
Do you ever feel like your business is a ball and chain tied to your ankle? That without you, your business would just not be the same... You ideally would love to step off the floor a little more and spend more time with your family or the other things in your life, but how can you do this without trusting in your team to keep things moving when you aren’t there… How can you get this balance right between being away from your Salon whilst continuing to grow a thriving business? I want to introduce Fallene Wells, owner of “Let Em Have It” Salon in Denver. She’s is a living example of how you can transition away from the salon floor, step into your role as the Salon CEO without sacrificing your team, or the growth of your business… In fact, Fallene moving away fom her home town, Denver USA to the gorgeous country of Spain! stepping into a new phase of being away while having full control of her business. After the pandemic, Fallene wanted something more, her Salon needed to level up to continue to thrive. So, if you want to set up systems and processes that allow you to create a little more space in your life for working ON your business.. more balance, maybe space for family, life outside of business... then listen in on Fallene's journey. Here are three reasons why you should listen to the full episode: Hear from a Salon Owner firsthand how she created a life of balance when running a successful business. Learn my secret to transitioning off the salon floor Discover how to keep things moving in your business even when you aren’t there all of the time. Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Fallene on Instagram CLICK HERE to listen to “Herding Tigers” by Todd Henry CLICK HERE to listen to “What You Do Is Who You Are” by Ben Horowitz

Ep 287What You’re Missing When It Comes to Client Retention
Have you ever wondered if there was an easier way to ensure clients always come back to the Salon? It can be super frustrating, right? You stress the importance of rebooking to your team, but they fail to do so! It feels like client relationships are made and efforts are made, but for what? To never see the client again? As an owner, it’s so tiring when you’re not only managing the operations of the Salon and ensuring the business is profitable, but you feel like you have to constantly be on your team’s back about rebooking! You want to be able to trust them to manage all of the clients in the Salon so that they are happy and will come back through your doors instead of the Salon down the road. Did I hit the nail on the head? Hello! This is something I know too well. That’s why I want to let you in on a little secret… My most effective, client retention strategy that you and your team can implement both before and after the service… to ensure the client always returns. Let’s dive into the episode… Here are three reasons why you should listen to the full episode: Learn the secret to future-proofing your Salon (even if a team member leaves) Why your team aren’t hitting their targets The solution to client retention & how to get them coming back through the Salon door every time. Inner CEO Snapshot CLICK HERE to get your hands on it Let’s chat… I’d like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to grab a copy of my retention resource (it will open via messenger) CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Ep 286How to Break Through Self-Doubt as Salon CEO
Have you ever had a defining moment in your Salon career where you knew you wanted to achieve more? This may look like opening a Salon in a second location? Or taking on an educator or trainer role with a product company… Whatever it may be, taking the next step in your journey isn’t always as easy as it sounds, right? When presented with a new opportunity, you may feel hesitant about change, alone, and totally out of your depth to take the next step (hello, imposter syndrome!). The fear starts to take over, and you start to question yourself, “Am I good enough for this?” “Can I even achieve this?”(I still have this exact conversation with myself all. the. time!). Fear is something that can be self-sabotaging for CEOs, and you'd be surprised how often our beliefs limit our potential. In this episode, I want to shift your mindset around fear and entrepreneurship, to show you that it is totally normal to not have your sh*t together at all times, and to give you some strategies to harness this type of fear for good. This is why I want to introduce you to the inspiring, Lindsey Schwartz. Lindsey is the founder of Powerhouse Women Co - a community built all-around helping kickass business women succeed and go through entrepreneurship together (which is totally up my alley!). Lindsey is an inspiration to all female business owners and I know you will love what she has to share about the most common limiting beliefs when it comes to pursuing our big ideas, and how to overcome them. Here are three reasons why you should listen to the full episode: Discover the strategies to overcome self-doubt as the CEO of your business. Learn how to say yes to the right things in your Salon career so that you don’t end up overwhelmed and overcommitted. Find out if you are “really busy” or just avoiding the next big thing in your career? Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out “The Big Leap” CLICK HERE to check out Powerhouse Women’s website CLICK HERE to listen to the Powerhouse Women Podcast CLICK HERE to follow Lindsey on Instagram

Ep 285Banish Bad Behaviour & Team Drama in 3 Simple Steps
Have you ever had a BAD APPLE on your Salon team? That one person in your Salon or Spa's team who just can't seem to get it right... And it starts to affect the rest of the team. This person’s behaviour starts eating away at you, and you find yourself thinking about it all the time. Like in the middle of the night. It’s CONSTANTLY worrying you. Chances are - if you have someone in mind right now... they're the bad apple. I know how tricky it is when this situation arises. Drama stirs within the team, and any attempt to fix the situation often just makes things worse… It starts to feel like it’s out of your control. Can you effectively manage this person’s performance without seeming mean or confrontational? Can you give them another chance without the rest of your team resenting you? The answer is YES, you can. And I know this to be true… because I have done it! When I had my Salon, I grew my team up to 30 women. It’s only natural for people’s performance to waiver now and again, and for a bad apple to pop its head up. What you need, as the leader, is a simple and effective way to manage this, any time it pops up (as believe me, it will!) In this episode, discover my super easy 3 step formula for managing the ‘bad apple’ in your team so that you can have the amazing team culture you’ve always wanted without constantly worrying about next week’s dramas It's a lot easier than you think! Let’s dive into the episode, to hear all about my game-changing “Bad Apple” Fixing Formula…I know you will love it. Here are three reasons why you should listen to the full episode: Discover my 3 step formula for managing team dramas so your salon can be a positive environment that your team’s excited to be in... without everyone constantly walking on eggshells. Discover my super easy 3 step formula for managing the ‘bad apple’ in your team so that you can have the amazing team culture you’ve always wanted… Learn this easy-to-implement approach that takes the emotion out of your leadership decisions whilst still giving your team members a fair chance to improve. 3 Times & You’re Out Strategy CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Ep 284The Salon Owner’s Guide to Saving Time & Increasing Profits
I always say time is money in the Salon Industry. But simultaneously, ‘time’ is the one thing we always feel like we don’t have enough of! Do you ever wish you could just wave a magic wand and your profits would increase, without any additional output or time spent from you or your team? Uh, hello! Sign me up… Well, did you know, there is actually 1 secret trick to doing this… something so small that many salon owners don’t even think about. However, in the long run, this thing can be the difference between having a successful, profitable, and growing Salon… and one that is none of those things! Finding ways to save time and money are two things that every Salon Owner can always do more of, which is why I want to introduce Janine Simons. Janine is the Salon CEO at Mane Salon & Founder of Colour Bar Manager, an app for Salon Owners to elevate salon profits, enhance client service and make stylists’ lives easier. In this episode, Janine will share with you how to create new opportunities amongst your team and clients, to ensure you are saving time and increasing profit. Let’s dive into this episode and hear Janine’s top-secret time-saving hack. Here are three reasons why you should listen to the full episode: Discover how to save time and money with your inventory and stock. Learn how to get your team on board (AND LOVE) with a new system. Find out what Colour Bar Manager can do for the growth of your Salon. Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Delivering Happiness CLICK HERE to follow Janine on Instagram CLICK HERE to check out Colour Bar Manager