Salon Goals

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the process by which she brings on new staff, gets them trained up on the basics of Salon operations, and then helps them to improve (and also speed up) their Client work.Training New Staff: Training New Staff Members (02:35).Service Training (04:52 ). Adjusting Service Times (07:20). Factors Affecting Training Time (11:13).Importance of Clear Expectations (20:10). Putting Appropriate Pressure on Staff to Improve (27:26). Time is Money (30:12 ). Salon Boss Mastermind (31:46).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the three fears business owners face when implementing a price rise.Getting Paid for Something You Love Doing. (02:20). Fear of Rejection. (10:00). Impostor Syndrome. (12:40). Summary of Fears. (15:00). Implementing a Price Rise. (16:40). Don't Announce the Price Rise. (21:45). Salon Profit Calculator: https://www.laurenlappin.com.au/service-cost-calculator....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistWhat is your content creation time actually worth per hour? In this week's episode Lauren discusses the long-term importance of content creation, not just in terms of brand lift and awareness, for your business, but in real dollar terms.The Importance of Focusing on Content Creation. (00:21). Calculating Average Hourly Rate for Content Creation. (02:24). Time Management for Content Creation. (06:07). Breaking Down the Content Creation Process. (21:37). The Challenge and Next Steps. (28:44).Accountability and Support. (32:19 ). Work Through Your Own Numbers:Step 1 — How many new clients did you bring in last month? (e.g. 82 new clients in January 2026).Step 2 — What is the average spend of a new client? (e.g. $105 in the same month).Step 3 — Multiply those two numbers together 82 x $105 = $8,610.Step 4 — Divide by 4 to get your weekly new client revenue $8,610 / 4 = $2,152.50 per week.Step 5 — How many hours per week did you spend creating content that month? (e.g. 5 hours per week).Step 6 — Divide your weekly new client revenue by your content hours $2,152.50 / 5 = $430.50 per hour.That is your rough hourly rate for content creation. Now ask yourself — are you treating content like it's worth $430 an hour?....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren gets deeply personal and shares all about her lifelong challenges with weight and body image, and her eventual choice to undergo Gastric Sleeve Surgery in 2021.The surgery was the catalyst for Lauren reaching her goal weight initially, yet it was only the beginning. As you will discover in this episode, Gastric Sleeve is no magic pill, and to keep the weight off you have to be stay ultra disciplined (with diet and movement) every single day.The Full Story:(01:00) Gastric Sleeve Surgery Experience.(02:20) Struggling with Weight.(08:30) The Turning Point After Seeing Photos.(19:10) Surgery and Recovery.(21:20) Weight Loss Journey.(25:00) Maintaining Weight Loss.(28:20) Importance of Daily Choices and Consistency.(47:10) Effective Weight Loss Strategies.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares the 5 Red Flags Salon Owners Always Ignore when it comes to Team.From spotting red flag behaviours early, to taking action to correct the issue(s), this episode will give you all the tools you need to tackle and overcome Team-related red flags in your small business.The 5 Red Flags Salon Owners Always Ignore: Attendance. (01:40). Resistance to Growth. (07:50). The Non-Team Player. (12:45). The Salon Gossiper. (19:00).Client Retention Issues. (27:10).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares her Top Tips for Avoiding Burnout in your Small Business.Lauren's Top Tips for Avoiding Burnout in Business. 1) Revisit Your Why. Ask yourself the following questions: Why did you start your Business?Why do you continue to operate your Business?Do your daily tasks still align with your Why?2) Set Boundaries & Stick to Them. (Make Your Default Answer NO). (09:15). 3) Always Have Something Meaningful to Look Forward To. (13:30).4) Get Organised and Get Important Tasks Scheduled and Off Your Plate (and off your mind). (17:00).5) Move Your Body Every Day. (20:30).Ep. 83. Time Management Hacks for Peak Productivity: https://the-lash-business-lounge.captivate.fm/episode/ep-83-5-time-management-hacks-for-peak-productivity....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

https://www.laurenlappin.com.au/private-coachingIn this week's Listener Q&A episode, Lauren dives deep into the topics of Staff Management and Staff Engagement, and then offers up a complete masterclass on Cash Handling and Cash Control for your small business.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_.Showing Staff You Value Them, the 5 Love Languages. (00:35). Dealing with Staff Attitude. (08:30).Managing Staff Leave Requests. (15:53).Onboarding New Staff Members. (26:07). Daily Cash Handling Processes, and the Importance of Cash Control in a Healthy Business. (31:18). From Chaos to Cash Flow: Why Stock Management Matters for Your Beauty Business:https://player.captivate.fm/episode/a2054778-3cf5-4f3c-bfd4-6a19659c3a00....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the real reason that you're attracting unqualified Salon applicants, and how to improve both your Job Ads and your Position Descriptions to get the very best results from your hiring process.Clearly Define What You Want in a Candidate. (05:30). Create a Detailed Position Description. (11:45).Set a Limited Timeframe for Applications. (18:00).Post Multiple Times on Social Media. (20:00).Utilise Facebook and Community Groups for Job Postings. (22:20). Don't Even Consider Poaching Other Businesses' Staff. (26:10). Prioritise Personality and Culture Fit in Hiring. (29:30).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren Lappin speaks on the concept of the Action Gap in business, and why so many Entrepreneurs struggle to take the learning they're doing and putting it into real-world practice. As Lauren says in this episode, "Knowledge without action is useless in business".The Action Gap. (01:08). Accountability in Your Beauty Business (and Your Learning Journey). (03:15).Implementing Change. (04:58).The Role of Community and Networking. (12:06).Focusing on Actions, Not Just "Education". (12:34). The Salon CEO Day Live Event. (14:55).Listen to more topics around the topics of Time Management and Productivity:The CEO Mindset Series: Breaking Free From Overwhelm: https://player.captivate.fm/episode/fce0e49b-6fd2-4ce5-b9ee-8b29ebcd8def5 Time Management Hacks for Peak Productivity: https://player.captivate.fm/episode/f6de82c1-7c95-4074-b0ae-eb0219b47180....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren is joined by Finance Expert, Educator and CPA, Jessica Conrick, and together they lay out a plan for identifying what you want your financial future to look like, and also how Beauty Professionals can start the process of making that future a reality.Lauren and Jess both believe that more (not less) money conversations is good for all women in business. • Building Your Financial Architecture. (12:00).• Prioritising Future You. (16:00).• Lauren's Superannuation Success Story. (22:00).• Building a Financial Buffer. (33:00).• The Risks of Owner-dependent Businesses. (46:00). • One Key Change: Pay Future You First. (01:00:00).Find Jess on Instagram: https://www.instagram.com/jessica.conrickFind Jess Online: https://www.sf-15.com....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren is joined by her Salon Manager, Jemma, and together they share how they navigated an expectedly tough start to 2025, and how they managed to turn the business around and inspire the Team to finish the year out with incredible results.Lauren's Instagram 2025 post: https://www.instagram.com/p/DS6iSNxEttQ/?img_index=1• A near-complete changeover of the Salon Team.• A tumultuous start to 2025. (05:00).• When it came to training new Team members, Jemma had serious skin in the game. (08:00).• Ending the year strong. (10:30).• The Salon CEO Day explained. (13:45).https://www.laurenlappin.com.au/the-salon-ceo-day....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's Listener Q&A episode, Lauren tackles four very challenging Salon Business Questions all around the topics of Partnerships, New Managers, Work-life Balance, and Increasing Sales without the ick.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:What do you do when you're having difficulties with your business partner and within your business partnership?How did your Team (Lauren's Team) react to a new manager being installed at the end of 2024, and that manager coming from outside of the business, and the industry? (09:00).How do you ever switch off as the business Owner? (20:00).How do you increase sales, without pushing too much onto the Customer? (29:00).https://www.laurenlappin.com.au/salon-boss....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares some very exciting news about the future of the Podcast. The same great business growth content, but at an entirely different (and more engaging) level.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares her personal process for evaluating the previous 12 months (of business and life), and how she uses those insights to set goals and plan next-steps for the year ahead.This episode will give you the framework you need to be honest and clear-headed about 2025, and how to use that knowledge to go into 2026 with both excitement, and clarity.Essential Questions for a Big 2026: What went well in 2025? What were the highlights? (04:00).What do you want to do less of in 2026? (06:00). What goals do you want to achieve in 2026? "Goals shape your schedule." (07:45).Rip the band-aid off and make the changes. "You're the architect of your reality." (12:30).The Salon CEO Day - Waitlist: https://www.laurenlappin.com.au/the-salon-ceoday-waitlist....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode your Host Lauren Lappin breaks down the 5 things she got wrong in her Business, and what she'd do differently now.The 5 Things I Got Wrong in Her Business: Holding onto the wrong people for too long. (Be them Staff, Service Providers, or even Clients, you need to cut ties with these people as quickly as possible before they drag you down professionally, and personally).Stayed on the Tools for too long. And held onto control for too long. ("Freedom and control can't coexist" ~ Unknown). (06:30)."I failed to properly lead my Team, because I wanted so much to be liked" ~ Lauren Lappin. (11:15).Spending way too much money on skills-based trainings. (The ROI on more and more advanced skills-based trainings was negative in retrospect). (15:00).Failing to manage my money properly. (19:00).11 Weekly Money Habits Every Salon Owner Needs: https://www.laurenlappin.com.au/money-habitsTop 5 Reasons for Firing a Client (Ep. 98): https://the-lash-business-lounge.captivate.fm/episode/ep-98-my-top-5-reasons-for-firing-a-client....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlisthttps://www.instagram.com/laurenlappin_In this week's episode Lauren shares several ways that she's taking care of herself (and by extension her Family and her Team) this December. Lauren asks the question: Are You Planning to Thrive, or Just Survive?"We (as Business Owners) need to take care of ourselves and enjoy this time of year, too" ~ Lauren Lappin. A focus on health at this time of year is key to making it through the silly season unscathed. (05:30). Massage, Chiropractic (where required), and Scheduled Exercise Sessions are an essential part of Lauren's plan for December.Shopping and Meal Prep. (10:30).Setting and Maintaining Boundaries, in particular around Start & Finish times. (11:55).Scheduled Breaks, and actually taking them. (14:55)Batch Creation of Content and Future Marketing Assets. (15:30)Closing for the Break. (17:00).Listen to 'Show Me Your Calendar, And I'll Show You Your Life' (Podcast Episode):https://player.captivate.fm/episode/5e4c513c-b039-416f-a293-4e0ca0856562....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren breaks down the 6 mistakes that could be killing your Salon profit margin.The 6 Mistakes That Quietly Kill Your Profit Margin:Undercharging for your products and services. (04:45).Discounts, value-adds and loyalty systems that eat into your profit. (08:00).Allowing too much time for your services. Remember, time is money! (13:00).Too many subscriptions, systems and tools. (21:00).Retention of Team Members that aren't performing, and aren't profitable. (25:00).Overdelivering out of fear. (28:00).https://www.laurenlappin.com.au/service-cost-calculator 11 Weekly Money Habits Every Salon Owner Needs: https://www.laurenlappin.com.au/money-habits....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the types of things that you should definitely NOT be posting on your Salon Instagram. Irrelevant and/or Inappropriate posts on your Salon socials can impact your professional reputation, and by extension, cost you new and existing Clients.Educating, Inspiring, Entertaining and Connecting, these are the only types of posts you should be posting on your business socials ~ Lauren Lappin. Stop Posting This on Your Salon Instagram:• Stop posting your Salon Policies.• Stop posting about Price Increases. (06:00).• Stop putting "No DM's" in your Instagram Bio. (11:45).• Stop putting "Not Currently Taking New Clients" in your Instagram Bio. (16:30).• Never post rants about your Clients on your business social accounts. (19:00).• Never post about an apparent lack of Client Loyalty toward you and/or your business. (24:45).• Never post about how your Clients and potential Clients should communicate with your business on socials and via DM's. (29:30).• Never post about Clients running late. (32:20).• Before you post anything on your Salon socials, start by thinking: What will my Clients or potential Clients get out of this post? What's in it for them? (38:30).Educating, Inspiring, Entertaining and Connecting. ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares the 9 Things That Actually Move the Needle in Growing Your Salon Business.These key factors range from committing to your Content Marketing, to Team Engagement, to Personal and Professional Development, and everything in-between. As Lauren herself mentions in the episode, "Spend time, energy and focus on these 9 Things and you will see growth in your Business."Your Business Growth Checklist: Commit to the Content Marketing for Your Business. (04:15).Team Building and Team Management. (07:00).Your New Client Experience. (10:00).Showing Love to Your Existing Clients. (14:00).Rebooking and Retaining Clients. (16:00).Tracking and Understanding Your Finances. (19:45).Auditing Your Time, and the Delegation of Tasks. (22:00). Keep Learning about Business (and yourself as a Leader of People). (24:00).Surround Yourself with the Right People. (27:00).https://www.laurenlappin.com.au/private-coaching....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren is joined by the amazing Alicia Phoenix (Owner & CEO. of Prolong Lash). Alicia is a fellow AI user and advocate in the beauty business space, and this episode is a deep-dive into both getting started with AI in (and for) your Salon business, and also how you might want to increase your understanding and expand the application of AI going forward.What Lauren and Alicia Talk About: • How did Alicia get started with AI? (05:15).• Using AI for your Salon's content creation. (10:45).• Refining and renaming your individual AI chats. (18:00).• How Alicia uses AI day-to-day. (22:00). • Using AI to save your business money. (26:00).• ChatGPT: Free vs Premium/Paid (as at November 2025). (31:00).• A super valuable tip for ChatGPT Users. (33:00).• How Alicia is using AI in her Mum-life. (36:30).• How Lauren uses AI to assist with optimising her diet. (38:30).• Using Voice-to-Text is a game changer. (39:30).• "I don't want to read stuff that a robot wrote." (43:30).• Is using AI cheating? (47:30). • Where should someone new to AI, get started? (53:00).....Prolong Lash (Australia): https://prolonglash.com.au/https://www.instagram.com/prolonglash.au/Prolong Lash (USA):https://prolonglash.com/https://www.instagram.com/prolonglash.usa/....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's Listener Q&A episode (part 2 of 2) Lauren goes deep into the truths and complexities around Moving into a Bigger Salon Space, Dealing with Staff Laziness, and the role(s) of a Salon Manager.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:When is the right time to move into a bigger Salon space?How do I deal with Staff Laziness, in a positive and profitable way? (13:00)."Salon Managers and their role." (26:00).https://www.laurenlappin.com.au/salon-boss....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's Listener Q&A episode (part 1 of 2) Lauren tackles three very different but equally important Salon business questions around Client Expectations, Stock Control, and Owners not paying themselves.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:How do we best engage with Clients that only want to see the Owner or a particular Team member in the Salon? (What to do if Clients arrive at your Salon expecting to see you (as the Owner), and are caught off-guard by having to see a different member of your Team instead).I'm struggling to budget for stock in my Salon, what do I do? (How to optimise your Stock Control Process, to eliminate stock shortages of Professional stock, over and under orders of Retail stock, and budget blow-outs that can lead to cash flow issues). (09:30).I'm not paying myself due to high business overheads, how do I get things back on-track in my business and start paying myself? (22:00).https://www.laurenlappin.com.au/salon-boss....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses What Actually Matters on Your Salon Socials. Lauren also shares her opinion on the value of Social Media Marketing Groups and Content Idea Clubs online, and if a virality-first orientation is helpful for marketing bricks-and-mortar businesses.What Matters More Than Follower Counts, Views, and Going Viral: • Don't forget, we have bricks-and-mortar serviced-based businesses. Create content for your ideal local Clients, and your ideal potential Clients. (05:45).• Your main goal on Socials should be to get more paying Clients physically through the door. (07:30).• Don't get caught-up obsessing over what other Creators (and Salons) are doing on Instagram, TikTok, etc. (10:00).• ICA (Ideal Client Avatar). (10:55).• Did your Social Content fill the white spaces in your calendar? If not, why? Was your Content in perfect alignment with what your ICA wants and needs? (15:00).• First, ask yourself, what problems are my Clients and Potential Clients having? And how can we help those Clients solve those problems? Once you have the answers those questions, then start building your Social Content. (19:00).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn part 3 of the CEO Mindset Series, Lauren Lappin dives deep into the concepts of self-belief, self-confidence, and challenging imposter syndrome (and self-doubt) in life and business.Manifestations of a Lack of Self-Belief: • Imposter Syndrome and Challenging Negative Thinking. (03:45).• Comparisonitis. (07:50).• Negative Self-Talk. (10:00).• Fear of Failure. (12:45).• Overwhelm. (14:00).How To Build Self-Belief and Beat Back Imposter Syndrome: • Shift Your Focus. Stop looking inward, and start looking outward. (17:30).• Create a Happy List. Save positive feedback and reviews and put them somewhere that you can see every day. (20:00).• Compare You with You. (25:00).• Surround Yourself with Supportive and Encouraging People. (27:15). • Visualisation. Picture yourself succeeding in your life and business. What does it look like? And what gets you the most excited about that vision becoming reality? (30:30).• Step Out of Your Comfort Zone. (33:30).• Practicing Self-Care. You need to be intentional (and uncompromisingly so) about looking after yourself and your own wellbeing. (35:15).• Get Quality Sleep. (38:00). • Take Regular Breaks!!! (39:30).• Disconnect from Work and Technology. (41:00).• Hobbies, and Truly Socialising. (42:55).• Planning Time Off. "Why work so hard on a relentless cycle, if there's no reward at the end?" (45:00). • Treat Yourself. Choose rewards that are both meaningful, and supportive of your broader goals. (46:00).....https://www.laurenlappin.com.au/salon-bossNeed to Break Free from Overwhelm? Listen to Part 1 of the CEO Mindset Series here: https://player.captivate.fm/episode/fce0e49b-6fd2-4ce5-b9ee-8b29ebcd8defRate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn part 2 of the CEO Mindset Series, Lauren Lappin explores the concept of Money Mindset, and how your thoughts and feelings around money can impact your life and business.We all have a Money Blueprint that knowingly (and unknowingly) influences our financial lives (often in limiting ways) and it can be next-to-impossible to identify, challenge and change that rusted-on Blueprint, without the proper tools. This episode of the Podcast aims to provide you with some (or all) of the tools you'll need to get started on rewriting your money story.Negative Money Mindset: • What is a Negative Money Mindset? (01:20).• Manifestations of a Negative Money Mindset. (03:30). • Resistance to Investment in Yourself and/or Your Business. (09:00).• Avoiding Financial Management. Are you scared to look at your bank account? (11:00).• Stop Comparing Yourself to Others. (15:00).The Long Path To A Positive Money Mindset. (19:00). • Calling Yourself on your own BS. (20:55).• Practicing Gratitude. (22:45).• Educate Yourself. Learn about money management and broaden your financial knowledge. (23:15).• Visualisation is Powerful. (24:00).• Celebrate Your Wins - no matter how small. (26:00).• Choose Your Tribe Wisely. (27:30).• Tracking Your Progress and Step Into Abundance. (30:00).• Consider Getting Expert Help. (32:00).....Need to Break Free from Overwhelm? Listen to Part 1 of the CEO Mindset Series here: https://player.captivate.fm/episode/fce0e49b-6fd2-4ce5-b9ee-8b29ebcd8defRate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn part 1 of the CEO Mindset Series, Lauren Lappin dives deep into the concept of Entrepreneurial Overwhelm: what it is, how it can affect both you and your business, and the steps you can take to break free from this viscous cycle and experience more growth and abundance in your business (and life).• How to spot if you're approaching Overwhelm, or that you are already overwhelmed in your business. (02:00).• What is Wearing all the Hats in Business? (04:00). Lauren's Tips for Overcoming Overwhelm:• Prioritise your tasks and/or use Time Management techniques to optimise your work hours and reduce the potential for burnout. (07:00).• Time Blocking as a technique to fight back against overwhelm. (11:00).• Delegation and Outsourcing are the keys to freeing up your time and energy so you can focus on the highest value and most lucrative aspects of your business, or businesses. (18:30).• Firm Boundaries, and learning to Say No! (20:20).• Limit multi-tasking (actually, just avoid it altogether). (22:30).• Break down business tasks into smaller (more manageable) steps. (25:45).• Set realistic expectations for yourself, and don't be too hard on yourself if you don't get something done in the time you initially allocated. (Learning how to estimate the time a particular task might take, is a very advanced Entrepreneurial Skill and takes time to master). (27:45).• Celebrate all the Wins. (29:15).• Organise your workspace. (30:30).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the incredibly important (yet often unspoken about) topic of Keeping Your Client Relationships Professional, and how to do so without the guilt.• Dealing with personal questions as a Beauty Professional. (08:30).• Supporting your Team with systems and policies. (10:30).• What to do if Clients are inviting you to events/parties/personal get-togethers. (14:20).• What to do if a Client puts you on the spot. (16:30).• Firm boundaries are paramount in Professional Client Relationships. Have A Salon Phone!!! (18:30).• Establish a Centralised Communication Process that your Team can easily default over to when Clients contact them directly, both inside and outside of work hours. (20:00).• Have firm Policies in place around personal details NOT being shared with Clients — both your own and your Teams'. (22:30).• Clients Relationships on Social Media. (23:00).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren dives deep into the mindset behind making Smart Money Moves in your Salon business, and how to future-proof your business and financial life.**This is not professional or personal financial advice, and is meant for educational and informational purposes only. Please speak with your Financial Advisor and/or Accountant for personalised and specific information for your business and personal finances.**Future-Proofing Your Business with Smart Money Moves:• Why making Smart Money Moves is a key pillar to building and sustaining a thriving Business.• Not paying yourself a proper wage. (03:45).• What are your goals? (04:30).• Why you want your Business to look good on paper. (08:30).• Good cash and transaction management flows from the top down. (11:00).• Accurate Reporting is crucial in paying the correct Bonuses to your Team. (13:00).• Choosing the right Business Structure is essential in optimising your Business from a financial and taxation perspective. (15:00).• How to pay yourself as the Business Owner. (19:00).• Get a great Accountant or Financial Professional in your corner. (24:00).Want to Grow Your Business? https://www.laurenlappin.com.au/private-coaching....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the real cost of discounting in your Business, and what to do instead.The Impact of Constant Discounting on Your Business: Erodes Your Brand Value.Discounts attract bargain hunters, not loyal Clients. (03:00).Discounting can damage the perceived value of your services — Clients and potential Clients may start to question your pricing across the board, you run the risk of being perceived as cheap or non-premium. (04:30).Regular discounts (aimed at attracting new Clients) may start to annoy your most loyal OG Clients. (05:30).Regular discounting eats into your profit margin. Do the math before discounting, and ask yourself, can you really afford to discount? (06:30).What To Do Instead of Discounting:Content Planning and Creation. The better your Content, the more your Business will grow into the future. (09:00). Training for yourself and/or training for your Team. (10:30). Utilise Models to grow your Business. (12:00). Contact former Clients and/or Clients you haven't seen a while and check in with them. (13:00). Get up-to-date or even ahead on your admin work. (14:30). Learn to be OK with a little bit of white space in your schedule. (15:00)....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

https://www.instagram.com/laurenlappin_In this week's episode Lauren goes behind-the-scenes and shares both some very personal updates (about life and business), and also some exciting news about new projects that are coming down the pike. Life Lately: • How is Lauren's husband Owen's new business going?• Health and Fitness in 2025. (05:00).• ADHD, and Home Life. (08:45).• The Salon Lately - a quiet March, a strong April, and LED Lashes. (16:00).• The Final Ever Salon Goals. (19:00).• Taking Messy Action (on YouTube). (21:30).• Managing Energy and Focus. (27:00).• Pivoting Through Fear. (29:00)..... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares a fantastic (in-Salon) interview with the amazing Nat from SZN Social (and the Trend SZN podcast). This episode is a masterclass in growing your Salon with content-creation as a key driver, and getting-off-the-tools in your Business.SZN Social: https://www.sznsocial.com/....Rate and Review 'The Lash Business Lounge' in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate 'The Lash Business Lounge' in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares 11 crucial lessons she's learned from 11 years in Business. These lessons have been foundational in Lauren launching and growing multiple successful businesses in the Beauty space.You don't need to do it all yourself. (03:00).Your Business should work for you, and not the other way around. (05:30).Good communication is everything. (07:15).The Customer is NOT always right. (10:30).Hire for personality, work ethic and culture fit, not skills and experience. (12:30).Your Team will only rise to the standard that you set and uphold yourself. (14:45).Making money and keeping money are two completely different skill sets. (17:30).You don't need another Beauty Certificate, you need business education. (22:00).The only way you can grow your Business, is to keep your Clients coming back. (26:30).Fear of hiring is really just being too scared to hand over control. (30:45).Niche Down to Scale Up. (33:00).Salon Goals - https://www.laurenlappin.com.au/salon-goals.... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses a recent difficult situation in her Salon business. From how the Team handled the issue with the Client at the time, to how Lauren and her senior staff are handling the situation now and into the immediate future, we go inside the Salon and navigate the journey together.Handling Complaints and other Difficult Situations:• 9 times out of 10, the Customer/Client IS always right, but in some situations the Client ISN'T always right. ~ Lauren Lappin. (06:00).• A negative Client reaction (or overreaction) often has nothing to with the quality of your work, or your customer service. ~ Lauren Lappin. (13:00).• The priority for us (Allure) is firstly to ensure that our Team Member is OK, and secondly to dedicate some time to training around dealing with these types of situations in our next Team Meeting. ~ Lauren Lappin. (16:00).• Not all feedback is valid. ~ Lauren Lappin. (23:45).Join Salon Goals.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares an amazing conversation she had with Tylar from Unreal Artistry in Beaconsfield, Australia. Tylar got started in the Beauty Industry at the age of 15, and worked both in Australia and in Canada (in all different types of beauty businesses) before returning to Melbourne to establish her own Salon Business. Tylar is now known throughout the Industry for her unique and amazing Salon location, and her world class Client experience.Tylar begins by sharing the journey of how she got started in Business, and then goes on to share just some of the ways that her Salon Goals experience has helped to change both her business and her lifestyle."You won't regret doing Salon Goals". ~ Tylar (Unreal Artistry, Melbourne)Salon Golas Waitlist: https://www.laurenlappin.com.au/salon-goals-waitlist• Unreal Artistry on Instagram: https://www.instagram.com/unreal.artistry• Unreal Artistry Online: https://www.unrealartistry.com.au/....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's Q&A episode (part 3 of 3) Lauren tackles two very different but equally tough questions about Hiring, Team Management and Negotiation.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:When is the right time to hire?What do you do when a valued member of the Team has been offered a position by another Business, and the offer is very difficult to match? (09:00).Listen to Episode #143 (4 Signs You're Ready to Hire): https://player.captivate.fm/episode/14481a85-7934-4e97-8d98-f96ecd5c7c29....Get Timely: https://www.gettimely.com/?partner=laurenlappinUse Code: LAURENL50 - for 50% off your first 3 months - offer for new customers only.Disclosure: I may receive compensation from your actions through the Timely link above. ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's Q&A episode (part 2 of 3) Lauren tackles several tough yet massively important Listener Questions from a recent Instagram Poll. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:What do you have your Team do when Clients aren't booked in? What jobs do you get done in the gaps?Do you use the Timely Points/Rewards system in Salon? (09:00).Getting Clients to Rebook. (14:30).Rebranding and Reinvention in the Beauty Industry - plus marketing a rebrand. (20:00).Should I let go of a Team Member with Poor Retention? (30:00).....Get Timely: https://www.gettimely.com/?partner=laurenlappinUse Code: LAURENL50 - for 50% off your first 3 months - offer for new customers only.Disclosure: I may receive compensation from your actions through the Timely link above. ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's Q&A episode (part 1 of 3) Lauren tackles a list of fantastic Listener Questions from a recent Instagram Poll - with the bulk of the questions being focussed around Phone Usage in the Salon, Hiring, Social Media, and Growth.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Phone Usage in the Salon.Social Media Content for new vs established Salon businesses. (07:30).Hiring Skilled vs Unskilled Staff. (12:30).Tips for Business Owners looking to grow their Business and build a Team. (19:30).Dealing with Social Media Burnout and endlessly chasing trends. (21:00).Listen to Ep. 127 - Hiring Skilled vs Unskilled Staff: https://player.captivate.fm/episode/d0e39f53-dbc4-41bc-b01c-6ec1436f0a29Listen to Ep. 140 - The Truth About Burnout in the Beauty Industry: https://player.captivate.fm/episode/ce9c7d8a-b0a4-41a3-8548-4173522b6560Listen to Ep. 141 - How to Stay Consistent with Your Salon Socials: https://player.captivate.fm/episode/42749bde-39de-4cd7-8b8f-9d09ae375a90....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlisthttps://www.instagram.com/laurenlappin_Are you the bottleneck in your own Business? In this week's episode, Lauren discusses how to know if you are, and what to do about it."A bottleneck in business is any limiting factor (in a process) that slows the growth of your Business." ~ Lauren Lappin. Some Examples of Salon Business Bottlenecks: You have current and/or potential Clients waiting on you to confirm bookings and reply to DM's, calls, emails. (05:00).Your Team needs to get approval on absolutely everything in the Salon. (06:20).Content not getting posted unless you make it. (06:40).You're the only person who can order stock properly, and it doesn't get done on time. (You're running out of essential supplies). (07:20).5 Signs That You Might Be The Bottleneck in Your Own Business:Are you involved in every single decision in the Salon? (10:00).Are you avoiding delegating things, because you believe it's quicker/easier just to do it yourself? (11:00).Are you the only one who knows exactly how everything works in your Business? (12:00).Are you spending all of your time working IN your Business, and not ON it? (13:30).Does your Team feel empowered to take initiative and do things on their own? (14:00).How to Stop Being the Bottleneck in Your Business:Do a Time Audit. Where and how are you spending your time? (21:00).Create one simple system/procedure for a task you want to hand off. (25:45).Start training and building trust with your Team. (29:00).Schedule CEO Time each week. (30:00).Listen to The Hidden Signs of Burnout in the Beauty Industry: https://player.captivate.fm/episode/ce9c7d8a-b0a4-41a3-8548-4173522b6560....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistDone-for-You Policy and Procedure Manual.In this week's episode Lauren discusses the 4 Signs You're Ready to Hire, and what to do if you're not."The cost of waiting too long to hire, is that you might end up hiring out of desperation, and a desperate hire is often a bad hire." ~ Lauren Lappin. 4 Signs You're Ready to Hire: Your client demand is outpacing your capacity. (07:30).You're constantly working IN the business, not ON it. (10:55).You've started the process of creating Systems and documenting Policies. (12:45).You're mentally ready to let go. (17:30). Lauren's 3 Biggest Hiring Tips:Don't hire when you're desperate. (20:30).Don't wait until you're burnt out (21:00).Don't try and find a clone of you. (21:45).Done-for-You Policy and Procedure Manual.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

https://www.instagram.com/laurenlappin_In this week's episode Lauren shares the 5 signs that you might be stuck in a Hobby Mindset, and that you might treating your Business like a hobby or side-hustle. Lauren then goes on to share 5 proven ways to break out of The Hobby Mindset in your Beauty Business. The 5 Signs That You're Stuck in The Hobby Mindset: You don't know your numbers. (01:40).Your prices haven't gone up in a really long time. (02:15). You're available All The Time. (03:30).You keep offering services that you don't enjoy doing and/or services that aren't profitable. (05:30).You keep saying 'one day' and not taking action. (06:15). How to Break Free from The Hobby Mindset in Business:Decide that You're the Boss!! (07:45). Review your Service Profitability. (09:30). You need to create structure and boundaries. (Plan CEO-Time each week). (11:30). You need to start being OK with letting people go. (14:45). You need to Start before you feel ready. (17:30). SALON GOALS: https://laurenlappin.com.au/salon-goals....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses how you can stay consistent and effective with your Salon Socials, even when you're busy AF.• How consistent social media marketing was crucial in Lauren growing multiple successful beauty businesses since 2014. (02:45).• Getting to 5,000 Followers. (09:30).• Don't put Content Creation last on your To-do list. (12:00).• Put a time limit on your Content Creation block for the week. (14:00).• We want Customers, not just Followers. (16:00).• Staying consistent is paramount to your success. (19:00).• Test and refine a weekly posting structure.An example plug & play posting framework from Lauren. (21:00).Monday: Educational post.Tuesday: Showcase a transformation or a Before & After.Wednesday: Post a Client testimonial or review.Thursday: Personal connection post.Friday: Bust a myth or share a useful clarification.• Batch your content creation. (28:30).• Use your Notes app. (29:15).• Focus on the right metrics. (30:45).• We want Local High-trust Followers. (31:30).• Content Creation in the age of AI. (32:45).• The InShot app for video editing. (35:00).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlisthttps://www.instagram.com/laurenlappin_In this week's episode Lauren tackles an incredibly important (and complex) topic that impacts the majority of Beauty Industry Professional and Salon Owners at some point during their careers, burnout. Lauren first covers the early warning signs of impending burnout (how to know it's coming), and she then goes on to share five proven ways to fight back and even overcome burnout in your beauty business.The Early Warning Signs of Burnout in Your Business:You start fantasising about scenarios that would force you into having time away from your Business. (06:00).You might stop caring about the things you used to love. (07:30).You're not adjusting your pricing to make work feel more worthwhile, and the investment you have in your work is slipping. (08:45).You feel stuck on the Hamster Wheel of Lashing. (09:30).You're going through the motions. You're not enjoying your business and work anymore. (10:00)."Burnout often happens when you're so far off your why, it's not funny." ~ Lauren Lappin.5 Steps to Coming Back from Burnout:Look at your week. Where are you spending your time and energy? (15:30).Audit your Services. Which services drain you, and which ones light you up? (17:45).Raise your Prices. (19:00).Start saying NO much more often. (20:00).Do something the reignites your Passion. (21:40).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlisthttps://www.instagram.com/laurenlappin_In this week's episode Lauren discusses the good and the bad of trying to book a basic beauty service (online) while on a recent trip to Melbourne, Victoria, and spoiler alert, there was a lot of bad.Lauren searched for, and found, 5 different Salons and attempted to book a service online with each of them, and for the most part she found the process frustrating and/or a complete waste of her time.Is Your Online Booking Process Losing You Potential Clients?• "I was struck by how hard it was to book in with 4-of-the-5 Salons online." ~ (03:30).• "It was all too hard, so I just gave up." ~ (07:50).• "People want easy! They don't want to put in extra effort just to book in with you." ~ (10:15). • "I love it when I book online with a business that has streamlined processes (and payment options)." ~ (12:45).• "Avoid potentially confusing and/or lingo-heavy service names on your online booking system." ~ (14:00).• "Ask someone outside of the beauty industry to test your booking process for you and to give you feedback (good, bad, and otherwise)." ~ (16:15).• "Your Booking Process should take 2-3 minutes without confusing, and the payment options should be as simple and as convenient as possible." ~ (18:00).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24

Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlisthttps://www.instagram.com/laurenlappin_In this week's episode Lauren is joined by her Salon Manager, Jemma, and they dive deep into all things Salon Management and Leadership.Topics Covered in this Episode:• Micromanagement. (12:00).• The impacts of poor leadership on both productivity, and Team morale. (15:30).• What's it like stepping into management in the Beauty space? (21:30).• What does Jemma think makes for a great Salon Team and Team Member? (25:00).• What are the biggest mistakes Salon Owners make when managing their Teams? (31:00).• Setting your Team up for maximum success. (36:00).• What advice does Jemma have for Owners and Managers in the Beauty space? (39:00)."All the best things happen on the other side of tough conversations." Listen to 5 Leadership Lessons I Wish I Knew Sooner: https://player.captivate.fm/episode/da3d73f7-f5ae-423c-9159-c0869dbc1c2a....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24