Salon Goals
Honest conversations about leadership, profit, and the realities of growing a beauty business.
Lauren Lappin
Show overview
Salon Goals has been publishing since 2022, and across the 4 years since has built a catalogue of 187 episodes. That works out to roughly 85 hours of audio in total. Releases follow a weekly cadence.
Episodes typically run twenty to thirty-five minutes — most land between 20 min and 33 min — though episode length varies meaningfully from one episode to the next. The publisher flags most episodes as explicit, so expect adult themes or strong language throughout. It is catalogued as a EN-language Business show.
The show is actively publishing — the most recent episode landed 2 days ago, with 19 episodes already out so far this year. Published by Lauren Lappin.
From the publisher
Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time. I’m Lauren Lappin, a 7-figure salon owner and business coach. I’ve spent the last 12 years building and running a staff-led beauty business, and coaching other salon owners through the same challenges. This podcast is where I share the conversations I wish more people were having earlier. You’ll hear honest, practical episodes on leadership, money, systems, team management, pricing, growth, and the decisions that matter once your business moves beyond survival mode. No trends, no aesthetics, no surface-level advice — just real insight based on what actually works in the day-to-day of running a salon. Some episodes are solo. Some are conversations with industry experts. All of them are designed to help you think more clearly, lead more confidently, and build a business that supports your life, not consumes it. If you want to run your beauty business properly — with structure, intention, and long-term sustainability — you’re in the right place. New episodes are released every Tuesday.
Latest Episodes
View all 187 episodesEp. 187: Work Smarter on Socials: The Repurposing Strategy Every Salon Owner Needs
Ep. 186: Is AI Sending Clients to Your Competitors Instead of You?
Ep 185: The Loneliness of Running a Salon (and why no one talks about it)
Ep. 184: What Would You Do If You Weren't Being a Little Bitch About Your Business?
Ep. 183: I Had No Money, Two Babies, and Zero Ducks in a Row — Here's How I Built a 7-Figure Salon Anyway
Ep. 182: Listener Q&A - Fuel Prices, Retail Competition & Dealing with Online Hate
Ep 181Ep. 181: Training New Staff - Timelines, Pricing, and Why You Can't Put Everyone in the Same Box
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the process by which she brings on new staff, gets them trained up on the basics of Salon operations, and then helps them to improve (and also speed up) their Client work.Training New Staff: Training New Staff Members (02:35).Service Training (04:52 ). Adjusting Service Times (07:20). Factors Affecting Training Time (11:13).Importance of Clear Expectations (20:10). Putting Appropriate Pressure on Staff to Improve (27:26). Time is Money (30:12 ). Salon Boss Mastermind (31:46).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 180Ep. 180: The Real Reason Salon Owners Undercharge (And It Has Nothing To Do With Your Prices)
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the three fears business owners face when implementing a price rise.Getting Paid for Something You Love Doing. (02:20). Fear of Rejection. (10:00). Impostor Syndrome. (12:40). Summary of Fears. (15:00). Implementing a Price Rise. (16:40). Don't Announce the Price Rise. (21:45). Salon Profit Calculator: https://www.laurenlappin.com.au/service-cost-calculator....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 179Ep. 179: The Reason You're Fully Booked, But Still Not Growing
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistWhat is your content creation time actually worth per hour? In this week's episode Lauren discusses the long-term importance of content creation, not just in terms of brand lift and awareness, for your business, but in real dollar terms.The Importance of Focusing on Content Creation. (00:21). Calculating Average Hourly Rate for Content Creation. (02:24). Time Management for Content Creation. (06:07). Breaking Down the Content Creation Process. (21:37). The Challenge and Next Steps. (28:44).Accountability and Support. (32:19 ). Work Through Your Own Numbers:Step 1 — How many new clients did you bring in last month? (e.g. 82 new clients in January 2026).Step 2 — What is the average spend of a new client? (e.g. $105 in the same month).Step 3 — Multiply those two numbers together 82 x $105 = $8,610.Step 4 — Divide by 4 to get your weekly new client revenue $8,610 / 4 = $2,152.50 per week.Step 5 — How many hours per week did you spend creating content that month? (e.g. 5 hours per week).Step 6 — Divide your weekly new client revenue by your content hours $2,152.50 / 5 = $430.50 per hour.That is your rough hourly rate for content creation. Now ask yourself — are you treating content like it's worth $430 an hour?....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 178Ep. 178: The Full Story: My Lifelong Weight Struggle, My Gastric Sleeve Surgery, and 5 Years of Keeping It Off
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren gets deeply personal and shares all about her lifelong challenges with weight and body image, and her eventual choice to undergo Gastric Sleeve Surgery in 2021.The surgery was the catalyst for Lauren reaching her goal weight initially, yet it was only the beginning. As you will discover in this episode, Gastric Sleeve is no magic pill, and to keep the weight off you have to be stay ultra disciplined (with diet and movement) every single day.The Full Story:(01:00) Gastric Sleeve Surgery Experience.(02:20) Struggling with Weight.(08:30) The Turning Point After Seeing Photos.(19:10) Surgery and Recovery.(21:20) Weight Loss Journey.(25:00) Maintaining Weight Loss.(28:20) Importance of Daily Choices and Consistency.(47:10) Effective Weight Loss Strategies.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 177Ep. 177: Is Your Team Toxic? 5 Red Flags Salon Owners Always Ignore
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares the 5 Red Flags Salon Owners Always Ignore when it comes to Team.From spotting red flag behaviours early, to taking action to correct the issue(s), this episode will give you all the tools you need to tackle and overcome Team-related red flags in your small business.The 5 Red Flags Salon Owners Always Ignore: Attendance. (01:40). Resistance to Growth. (07:50). The Non-Team Player. (12:45). The Salon Gossiper. (19:00).Client Retention Issues. (27:10).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 176Ep. 176: 5 Reasons Salon Owners Burn Out (and the Honest Fixes Nobody Talks About)
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares her Top Tips for Avoiding Burnout in your Small Business.Lauren's Top Tips for Avoiding Burnout in Business. 1) Revisit Your Why. Ask yourself the following questions: Why did you start your Business?Why do you continue to operate your Business?Do your daily tasks still align with your Why?2) Set Boundaries & Stick to Them. (Make Your Default Answer NO). (09:15). 3) Always Have Something Meaningful to Look Forward To. (13:30).4) Get Organised and Get Important Tasks Scheduled and Off Your Plate (and off your mind). (17:00).5) Move Your Body Every Day. (20:30).Ep. 83. Time Management Hacks for Peak Productivity: https://the-lash-business-lounge.captivate.fm/episode/ep-83-5-time-management-hacks-for-peak-productivity....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 175Ep. 175: Staff Management Q&A - The Five Love Languages | Staff Giving Attitude | Handling Leave Requests | Cash Handling & Control
Ehttps://www.laurenlappin.com.au/private-coachingIn this week's Listener Q&A episode, Lauren dives deep into the topics of Staff Management and Staff Engagement, and then offers up a complete masterclass on Cash Handling and Cash Control for your small business.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_.Showing Staff You Value Them, the 5 Love Languages. (00:35). Dealing with Staff Attitude. (08:30).Managing Staff Leave Requests. (15:53).Onboarding New Staff Members. (26:07). Daily Cash Handling Processes, and the Importance of Cash Control in a Healthy Business. (31:18). From Chaos to Cash Flow: Why Stock Management Matters for Your Beauty Business:https://player.captivate.fm/episode/a2054778-3cf5-4f3c-bfd4-6a19659c3a00....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 174Ep. 174: The Real Reason You're Attracting Unqualified Salon Applicants
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the real reason that you're attracting unqualified Salon applicants, and how to improve both your Job Ads and your Position Descriptions to get the very best results from your hiring process.Clearly Define What You Want in a Candidate. (05:30). Create a Detailed Position Description. (11:45).Set a Limited Timeframe for Applications. (18:00).Post Multiple Times on Social Media. (20:00).Utilise Facebook and Community Groups for Job Postings. (22:20). Don't Even Consider Poaching Other Businesses' Staff. (26:10). Prioritise Personality and Culture Fit in Hiring. (29:30).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 173Ep. 173: The Action Gap, and the Importance of Accountability in Business
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren Lappin speaks on the concept of the Action Gap in business, and why so many Entrepreneurs struggle to take the learning they're doing and putting it into real-world practice. As Lauren says in this episode, "Knowledge without action is useless in business".The Action Gap. (01:08). Accountability in Your Beauty Business (and Your Learning Journey). (03:15).Implementing Change. (04:58).The Role of Community and Networking. (12:06).Focusing on Actions, Not Just "Education". (12:34). The Salon CEO Day Live Event. (14:55).Listen to more topics around the topics of Time Management and Productivity:The CEO Mindset Series: Breaking Free From Overwhelm: https://player.captivate.fm/episode/fce0e49b-6fd2-4ce5-b9ee-8b29ebcd8def5 Time Management Hacks for Peak Productivity: https://player.captivate.fm/episode/f6de82c1-7c95-4074-b0ae-eb0219b47180....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 172Ep. 172: Building a Bigger and Better Financial Future with Jessica Conrick (Educator & CPA)
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren is joined by Finance Expert, Educator and CPA, Jessica Conrick, and together they lay out a plan for identifying what you want your financial future to look like, and also how Beauty Professionals can start the process of making that future a reality.Lauren and Jess both believe that more (not less) money conversations is good for all women in business. • Building Your Financial Architecture. (12:00).• Prioritising Future You. (16:00).• Lauren's Superannuation Success Story. (22:00).• Building a Financial Buffer. (33:00).• The Risks of Owner-dependent Businesses. (46:00). • One Key Change: Pay Future You First. (01:00:00).Find Jess on Instagram: https://www.instagram.com/jessica.conrickFind Jess Online: https://www.sf-15.com....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 171Ep. 171: A Real Conversation About How We Navigated One of the Hardest Years in My Beauty Business
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren is joined by her Salon Manager, Jemma, and together they share how they navigated an expectedly tough start to 2025, and how they managed to turn the business around and inspire the Team to finish the year out with incredible results.Lauren's Instagram 2025 post: https://www.instagram.com/p/DS6iSNxEttQ/?img_index=1• A near-complete changeover of the Salon Team.• A tumultuous start to 2025. (05:00).• When it came to training new Team members, Jemma had serious skin in the game. (08:00).• Ending the year strong. (10:30).• The Salon CEO Day explained. (13:45).https://www.laurenlappin.com.au/the-salon-ceo-day....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 170Ep. 170: Q&A - Business Partnership Difficulties | Installing a New Manager | Work-life Balance | Increasing Sales
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's Listener Q&A episode, Lauren tackles four very challenging Salon Business Questions all around the topics of Partnerships, New Managers, Work-life Balance, and Increasing Sales without the ick.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:What do you do when you're having difficulties with your business partner and within your business partnership?How did your Team (Lauren's Team) react to a new manager being installed at the end of 2024, and that manager coming from outside of the business, and the industry? (09:00).How do you ever switch off as the business Owner? (20:00).How do you increase sales, without pushing too much onto the Customer? (29:00).https://www.laurenlappin.com.au/salon-boss....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
Ep 169Ep. 169: This Podcast Is Levelling Up: Welcome to Salon Goals
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares some very exciting news about the future of the Podcast. The same great business growth content, but at an entirely different (and more engaging) level.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 168Ep. 168: How I’m Closing Out 2025, and Intentionally Setting Up for a Big 2026
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares her personal process for evaluating the previous 12 months (of business and life), and how she uses those insights to set goals and plan next-steps for the year ahead.This episode will give you the framework you need to be honest and clear-headed about 2025, and how to use that knowledge to go into 2026 with both excitement, and clarity.Essential Questions for a Big 2026: What went well in 2025? What were the highlights? (04:00).What do you want to do less of in 2026? (06:00). What goals do you want to achieve in 2026? "Goals shape your schedule." (07:45).Rip the band-aid off and make the changes. "You're the architect of your reality." (12:30).The Salon CEO Day - Waitlist: https://www.laurenlappin.com.au/the-salon-ceoday-waitlist....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing