Salon Goals
Honest conversations about leadership, profit, and the realities of growing a beauty business.
Lauren Lappin
Show overview
Salon Goals has been publishing since 2022, and across the 4 years since has built a catalogue of 193 episodes. That works out to roughly 85 hours of audio in total. Releases follow a weekly cadence.
Episodes typically run twenty to thirty-five minutes — most land between 20 min and 34 min — though episode length varies meaningfully from one episode to the next. The publisher flags most episodes as explicit, so expect adult themes or strong language throughout. It is catalogued as a EN-language Business show.
The show is actively publishing — the most recent episode landed 6 days ago, with 25 episodes already out so far this year. Published by Lauren Lappin.
From the publisher
Salon Goals is where we talk about what actually goes into running a profitable, sustainable beauty business — the kind that doesn’t rely on you being everywhere, and doing everything, all the time. I’m Lauren Lappin, a 7-figure salon owner and business coach. I’ve spent the last 12 years building and running a staff-led beauty business, and coaching other salon owners through the same challenges. This podcast is where I share the conversations I wish more people were having earlier. You’ll hear honest, practical episodes on leadership, money, systems, team management, pricing, growth, and the decisions that matter once your business moves beyond survival mode. No trends, no aesthetics, no surface-level advice — just real insight based on what actually works in the day-to-day of running a salon. Some episodes are solo. Some are conversations with industry experts. All of them are designed to help you think more clearly, lead more confidently, and build a business that supports your life, not consumes it. If you want to run your beauty business properly — with structure, intention, and long-term sustainability — you’re in the right place. New episodes are released every Tuesday.
Latest Episodes
View all 193 episodesEp. 193: 3 Reasons Your Calendar is Gappy (And What to Fix First)
Ep. 192: Is Owning a Salon Worth It? The Honest Answers Nobody Gives You
Ep. 191: Why I Stopped Using Claude Like a Chatbot (and What I Do Instead)
Ep. 190: Listener Q&A - Maintaining Quality Across Your Team | Things To Do in Gaps | Salon Marketing Basics | Managing Long Waitlists
Ep. 189: Listener Q&A - Scaling Your Team | Recommended LED Lash Brands | WTD When Clients Only Want You | Maternity Leave
Ep. 188: How to Hire the Best People for Your Salon (And Actually Keep Them)
Ep. 187: Work Smarter on Socials: The Repurposing Strategy Every Salon Owner Needs
Ep. 186: Is AI Sending Clients to Your Competitors Instead of You?
Ep 185: The Loneliness of Running a Salon (and why no one talks about it)
Ep. 184: What Would You Do If You Weren't Being a Little Bitch About Your Business?
Ep. 183: I Had No Money, Two Babies, and Zero Ducks in a Row — Here's How I Built a 7-Figure Salon Anyway
Ep. 182: Listener Q&A - Fuel Prices, Retail Competition & Dealing with Online Hate
Ep 181Ep. 181: Training New Staff - Timelines, Pricing, and Why You Can't Put Everyone in the Same Box
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the process by which she brings on new staff, gets them trained up on the basics of Salon operations, and then helps them to improve (and also speed up) their Client work.Training New Staff: Training New Staff Members (02:35).Service Training (04:52 ). Adjusting Service Times (07:20). Factors Affecting Training Time (11:13).Importance of Clear Expectations (20:10). Putting Appropriate Pressure on Staff to Improve (27:26). Time is Money (30:12 ). Salon Boss Mastermind (31:46).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 180Ep. 180: The Real Reason Salon Owners Undercharge (And It Has Nothing To Do With Your Prices)
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the three fears business owners face when implementing a price rise.Getting Paid for Something You Love Doing. (02:20). Fear of Rejection. (10:00). Impostor Syndrome. (12:40). Summary of Fears. (15:00). Implementing a Price Rise. (16:40). Don't Announce the Price Rise. (21:45). Salon Profit Calculator: https://www.laurenlappin.com.au/service-cost-calculator....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 179Ep. 179: The Reason You're Fully Booked, But Still Not Growing
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistWhat is your content creation time actually worth per hour? In this week's episode Lauren discusses the long-term importance of content creation, not just in terms of brand lift and awareness, for your business, but in real dollar terms.The Importance of Focusing on Content Creation. (00:21). Calculating Average Hourly Rate for Content Creation. (02:24). Time Management for Content Creation. (06:07). Breaking Down the Content Creation Process. (21:37). The Challenge and Next Steps. (28:44).Accountability and Support. (32:19 ). Work Through Your Own Numbers:Step 1 — How many new clients did you bring in last month? (e.g. 82 new clients in January 2026).Step 2 — What is the average spend of a new client? (e.g. $105 in the same month).Step 3 — Multiply those two numbers together 82 x $105 = $8,610.Step 4 — Divide by 4 to get your weekly new client revenue $8,610 / 4 = $2,152.50 per week.Step 5 — How many hours per week did you spend creating content that month? (e.g. 5 hours per week).Step 6 — Divide your weekly new client revenue by your content hours $2,152.50 / 5 = $430.50 per hour.That is your rough hourly rate for content creation. Now ask yourself — are you treating content like it's worth $430 an hour?....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 178Ep. 178: The Full Story: My Lifelong Weight Struggle, My Gastric Sleeve Surgery, and 5 Years of Keeping It Off
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren gets deeply personal and shares all about her lifelong challenges with weight and body image, and her eventual choice to undergo Gastric Sleeve Surgery in 2021.The surgery was the catalyst for Lauren reaching her goal weight initially, yet it was only the beginning. As you will discover in this episode, Gastric Sleeve is no magic pill, and to keep the weight off you have to be stay ultra disciplined (with diet and movement) every single day.The Full Story:(01:00) Gastric Sleeve Surgery Experience.(02:20) Struggling with Weight.(08:30) The Turning Point After Seeing Photos.(19:10) Surgery and Recovery.(21:20) Weight Loss Journey.(25:00) Maintaining Weight Loss.(28:20) Importance of Daily Choices and Consistency.(47:10) Effective Weight Loss Strategies.....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 177Ep. 177: Is Your Team Toxic? 5 Red Flags Salon Owners Always Ignore
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares the 5 Red Flags Salon Owners Always Ignore when it comes to Team.From spotting red flag behaviours early, to taking action to correct the issue(s), this episode will give you all the tools you need to tackle and overcome Team-related red flags in your small business.The 5 Red Flags Salon Owners Always Ignore: Attendance. (01:40). Resistance to Growth. (07:50). The Non-Team Player. (12:45). The Salon Gossiper. (19:00).Client Retention Issues. (27:10).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 176Ep. 176: 5 Reasons Salon Owners Burn Out (and the Honest Fixes Nobody Talks About)
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren shares her Top Tips for Avoiding Burnout in your Small Business.Lauren's Top Tips for Avoiding Burnout in Business. 1) Revisit Your Why. Ask yourself the following questions: Why did you start your Business?Why do you continue to operate your Business?Do your daily tasks still align with your Why?2) Set Boundaries & Stick to Them. (Make Your Default Answer NO). (09:15). 3) Always Have Something Meaningful to Look Forward To. (13:30).4) Get Organised and Get Important Tasks Scheduled and Off Your Plate (and off your mind). (17:00).5) Move Your Body Every Day. (20:30).Ep. 83. Time Management Hacks for Peak Productivity: https://the-lash-business-lounge.captivate.fm/episode/ep-83-5-time-management-hacks-for-peak-productivity....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 175Ep. 175: Staff Management Q&A - The Five Love Languages | Staff Giving Attitude | Handling Leave Requests | Cash Handling & Control
Ehttps://www.laurenlappin.com.au/private-coachingIn this week's Listener Q&A episode, Lauren dives deep into the topics of Staff Management and Staff Engagement, and then offers up a complete masterclass on Cash Handling and Cash Control for your small business.If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_.Showing Staff You Value Them, the 5 Love Languages. (00:35). Dealing with Staff Attitude. (08:30).Managing Staff Leave Requests. (15:53).Onboarding New Staff Members. (26:07). Daily Cash Handling Processes, and the Importance of Cash Control in a Healthy Business. (31:18). From Chaos to Cash Flow: Why Stock Management Matters for Your Beauty Business:https://player.captivate.fm/episode/a2054778-3cf5-4f3c-bfd4-6a19659c3a00....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing
Ep 174Ep. 174: The Real Reason You're Attracting Unqualified Salon Applicants
ESalon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlistIn this week's episode Lauren discusses the real reason that you're attracting unqualified Salon applicants, and how to improve both your Job Ads and your Position Descriptions to get the very best results from your hiring process.Clearly Define What You Want in a Candidate. (05:30). Create a Detailed Position Description. (11:45).Set a Limited Timeframe for Applications. (18:00).Post Multiple Times on Social Media. (20:00).Utilise Facebook and Community Groups for Job Postings. (22:20). Don't Even Consider Poaching Other Businesses' Staff. (26:10). Prioritise Personality and Culture Fit in Hiring. (29:30).....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing