Sales Game Changers | Tips from Successful Sales Leaders

This is episode 346. Read the complete transcription on the Sales Game Changers Podcast website. RIMA'S TIP FOR EMERGING SALES LEADERS: "Always know that the most important thing is to serve your customers. If you have a plan, with that in mind, if everything you do from your research to your plan to your conversations, everything you do with your customers has the goal of helping your customers be successful, you will do well and your customers will be successful and your business will be successful. The action is keep that in mind as you do your research, your homework, your meetings and you go about your business." CHRISTINE'S TIP FOR EMERGING SALES LEADERS: "I'd like to encourage leaders to follow a model, coach and care framework. Model the behavior, employees are looking at you for a pulse check to also see if they have license to actually try things. It's okay to fail, do they have a license to be their authentic selves at work? How can you demonstrate that? Are you setting up a plan where employees can move as quickly as they need to move? Empower them, that's the model piece. Coaching is obviously bring your resources, showing them how things have been done but also being open-minded because there's a lot of great opportunities to learn from anyone in the organization regardless of level. Then that caring piece, we've touched on that quite a few points throughout today's discussion on being empathetic and understanding the individual. What's their motivation? What are their learning opportunities and how can you support them?"

This is episode 345. Read the complete transcript on the Sales Game Changers Podcast website. DENISE'S TIP FOR EMERGING SALES LEADERS: "One of the traits that we're honing in on from a sales perspective is really ensuring that people that join the team on the sale side understand resilience. That's an overused word right now but it is the, "Can you deal with hardship and just keep going?" Persistence has largely led us through the year. We got through the year on our backs as a company with persistence and resilience, so ensuring that people that join the company – because I don't think it's over, there are more challenges ahead – always be growing, persistence and resilience." JENNIFER'S TIP FOR EMERGING SALES LEADERS: "As leaders, it's critical that we make space for people to feel comfortable. And if you're not at a company where your leader is doing that, then it is on you. You must take control of your own career and you must take control of your personal confidence and your ability. Really understand your worth and your value. Life is very short. If you're not happy, you can start looking around. The job market is a wonderful place right now in technology and across other industries, so it's about knowing your worth. Know your worth, don't hesitate to reach out to people who you think might be beyond you – no one is beyond you – and really take stock of where you are, what you're doing. If you're not happy, if you don't believe that a company culture matches your values, you need to find a company that does. It's that black and white."

This is episode 344. Read today's transcript on the Sales Game Changers Podcast website. HOWARD'S TIP FOR EMERGING SALES LEADERS: "Are we in the midst of an empathy crisis in our "selfie-culture?" When I think about empathy, I think about helping people and helping people is so critical to the sales process because at the end of the day, our job as salespeople is really to help people make a buying decision. For me, the idea of empathy and sales, they're not two separate things, they're one thing. I love helping salespeople, I love helping revenue teams be the best they can be. Empathy is the ability to understand somebody else's emotions, their feelings and their situation and it's critical. It's critical in my relationship with my wife, with my children, with my coworkers and with my customers and it is critical because we all want to be heard, we all want to be understood and we want to be seen. It's critical to human nature, it's critical to trust, it's critical to relationships."

This is episode 343. Read the complete transcription on the Sales Game Changers Podcast website. BART'S TIP FOR EMERGING SALES LEADERS: "It's a sentence and it's a recommendation. The sentence is it's easy to be, but it's better to become. Becoming is going to take doing and my suggestion for any sales professional out there is do what most people don't do, follow up when they don't follow up, do a video when someone sends an email, make the extra effort. Identify the things that you know in your mind that you should do to be more successful, focus in on those should do's, move them to the done category. Do what most people don't and you're going to be even more wildly successful." RICH'S TIP FOR EMERGING SALES LEADERS: "It's interesting how little we actually talk about what we do and where we go on our trips because Disneyland is Disneyland. We always try to bring it around to the experiences. We let our website talk about the features. They've done their research, they've seen what we do. We want to get to the experiences kids will have when they go on the trips."

This is episode 342. Read the complete transcription on the Sales Game Changers Podcast website. SAM'S TIP FOR EMERGING SALES LEADERS: "I cannot tell you how many people tell me, "I don't have any stories." We ALL have stories. Stories are simply the intriguing things that happen to us or around us. If something gets your eyebrows up, "I never thought of it that way", "That really moved me", "That's a fresh approach", write it down and then turn it into your little three-act play and distill it into 60 seconds and figure out how to use it in your sales process. The next time someone asks you to explain why you're worth hiring, why this is worth buying or saying yes to you, don't explain, give a real-life example, a 60-second story. That's when we connect and that's the purpose of all communication."

This is episode 341. Read the complete transcript on the Sales Game Changers Podcast website. TIBOR'S TIP FOR EMERGING SALES LEADERS: "One of the habits that people should change is how they think of themselves and how they present themselves to their customers. One of the most difficult things I face is convincing salespeople that they're not salespeople, they're subject matter experts. As a subject matter expert, you can actually lead the conversation in a meaningful way that actually helps that customer take insight from you. Customers are not going to take insight from a brochure carrier, but they will take insights from a subject matter expert. One of the first habits that you should work on is upgrading who you are and what you represent to your customers. Someone who's really a subject matter expert wants to understand where that customer is trying to go, what are the objectives that are driving this decision? What are the business motivators that are driving this? Not just what problems/solutions you have. Most reps are stuck in the present whereas progressive salespeople, subject matter salespeople, can talk in the present but also understand where the company's trying to go because they're focused on impacts and outcomes, not talking about strictly their product."

This is episode 340. Read the complete transcript on the Sales Game Changers Podcast website. KEVIN'S TIP FOR EMERGING SALES LEADERS: "Sales leaders - encourage your teams to get out, to get out of their house, to get out of their apartment, to get out of their bedrooms whether it's once a day or twice a day. The weather's better, go for a walk, go to Starbucks in the morning, get that routine going. Sales is really tough, it's a grind and if you're sleeping and working in the same room you need to get out. Get some fresh air, smell the roses, meditate, whatever it takes to get out of that routine of being stuck in your cubicle of a bedroom and embrace it. My fear, candidly, is some of the people that are young in sales are going to get burned out and they're going to give up on a profession that is awesome, you can make more money in sales than any other profession in the world. I would hate for someone to give up only because they got a little burned out because of the pandemic. Encourage your teams to get out a couple times a day."

This is episode 339. Read the complete transcription on the Sales Game Changers Podcast website here. This Fresh Voices podcast was sponsored by the Institute for Excellence in Sales and hosted by Gina Stracuzzi. It featured Tricia Fitzmaurice, Director, National Security Programs, Federal Law Enforcement & Justice at Red Hat Software and Mahsa Soltani, Regional Director of Growth Sales - North America at Akamai Technologies. TRICIA'S TIP FOR EMERGING SALES LEADERS: "The advice I always give to women is to support each other, especially in the IT and technical fields, where there aren't that many of us. Support each other, help each other, promote other women, bring other women to the conversations, help them get their value out into your organization. Somebody else's success does not mean that you are devalued. Look at other people's successes as your success as well, as an opportunity for you to succeed maybe later in something else. Promote those successes among people." MAHSA'S TIP FOR EMERGING SALES LEADERS: "Be your own biggest supporter instead of critic. Tell yourself "you're doing a phenomenal job. You're doing a great job at work. You're doing a great job outside of work." I feel like as women, we put a lot of pressure on ourselves and a lot of times we're our hardest and toughest critics. You're doing great and you're doing the best that you can and it's incredible in every phase of your life. Believe that and be your own biggest supporter and tell your inner critic to 'shh' which can really help a lot of times."

This is episode 338. Read the complete transcript on the Sales Game Changers Podcast website. LARRY'S TIP FOR EMERGING SALES LEADERS: "If you ask these three questions it will change the conversation and it will build rock-solid relationships with your clients. First, why did you initially choose to do business with me? Stop and listen. Second, "What value have I been bringing to your organization? And stop and listen. And third, "How can I be of service to you right now?" and listen. Think about how those questions can forever change the conversations you have with your clients, build deeper, stronger relationships."

This is episode 337. Read the complete transcription on the Sales Game Changers Podcast website. This episode was sponsored by Cox Business. GARY'S TIP FOR EMERGING SALES LEADERS: "Visualize your customer with a big sign on their chest that says, "Make me feel important." If you can do that, then you're going to make them feel important and that's where you'll win If you can visualize someone that has a big sign on their chest that says, "Make me feel important today", how can you go wrong?"

This is episode 336. Read the complete transcription on the Sales Game Changers Podcast website. KRISTIE'S TIP FOR EMERGING SALES LEADERS: "Manage your expectations. The reason why sales leaders are disappointed a lot of times is because you haven't told your team what you need or want from them, so start practicing today. What do I want from you that I'm not getting? Practice having that conversation. I was talking to somebody else the other day and somebody said, "Holding people accountable sounds really hard and awkward" and I said, "Not holding people accountable is worse."

This is episode 335. Read the complete transcription on the Sales Game Changers Podcast website. HANG'S TIP FOR EMERGING SALES LEADERS: "When making a decision, make sure that you have a CLEAR path. C for clarity, L for learn whether it's from experience and whether it's from experiments. E for edge, so make sure you embrace that which is uniquely you because that's your competitive edge. A for access, create your own access. If you don't have it, create and curate it very well. Surround yourself with people who will uplift you, not with people who will diminish you. Finally, R, with Responsibility. Once you get there, share it. We have to get past tokenism, it's okay to bring in a token because I'm much happier that I was hired because I was token, because once I get my seat at the table, I will earn it. It's much better than when I didn't get hired because I was a token or a minority and we have to get past tokenism because all the studies show that it takes 2 to 3 people in the room for us to no longer have a minority."

This is episode 334. Read the complete transcription on the Sales Game Changers Podcast website. This podcast was sponsored by Cox Business. Learn more here. JAMIE'S ADVICE TO SALES PROFESSIONALS: "I want to know how we're going to engage. The idea of procurement working along with operations is required for successful revenue. What you have to do is you have to make the CIO secure. You have to make them feel like you're offering something that they just don't have right now." STEVE'S ADVICE TO SALES PROFESSIONALS: "I'm going to reveal one of the best-kept actions that any salesperson can take. Go out of your way to build a relationship with executive assistants. Tell them what it is you are trying to accomplish and your objectives and then actively enlist their support because in most cases, they can get things done. In some cases, more effectively than I could as a CIO. They know everybody inside the agency and you can turn an EA who is otherwise a gate keeper and will never give you access to a CIO into your best ally."

This is episode 333. Find the complete transcription on the Sales Game Changers Podcast website. TINA'S TIP FOR EMERGING SALES LEADERS: "I was asking, "How do I become the best leader I can be?" And as the pandemic was growing, I certainly couldn't be the best leader I could be as I was limping along emotionally and physically. This pandemic gave me an opportunity to work on those things. We have to take the veil off of mental health, it's time. Treatment for mental health should be just as acceptable as treatment for a physical thing. My journey into darkness and out did not affect at all my work product. Trust me on this, if you need to take a month or two to focus on your health whether it be physical or mental, you won't even have a blip in your work."

This is episode 332. Read the complete transcription on the Sales Game Changers Podcast website. CARYN'S TIP TO EMERGING SALES LEADERS: "The Kopp-Gap Method of Sales Messaging which, when it's done properly, can render your competition irrelevant. It's three sentences in a framework and when you're able to articulate your gap messaging, you are able to get in doors that your competition cannot get in. You're able to win business that your competition can't win because you're saying something that's valuable to the prospect. It's fill in the blank. "Anyone can," and you fill in the blank, "But not everyone can," and you fill in the blank. "For example," fill in the blank." Start with that and see how it does for you. If it's done properly, it will render your competition irrelevant."

This is episode 331. Read the complete transcription on the Sales Game Changers Podcast website. TRISTEN'S TIP ABOUT WHY TO CHOOSE SALES INTO THE PUBLIC SECTOR MARKETS: "There are two reasons why I enjoy selling into the Public Sector market. The mission is attractive to me and I find it favorable, whether you're selling into federal civilian where their outreach is the citizenry or the Defense Department where it's protecting the homeland. Second, it's the people. The great thing about federal employees is they are in the federal marketplace for a long tenure and you can establish those relationships over time, and they actually do become friends and not just prospects or customers."

This is episode 330. Read the complete transcription on the Sales Game Changers Podcast website. NANCY'S TIP FOR EMERGING SALES LEADERS: "For me, leadership is taking the time to purposefully build a diverse team. Internalize that you're going to get better by being around people who are different than you. Making that extra effort makes a team that much stronger, and I wish I did see more of that across the IT industry. If everybody could have that attitude, the differences are going to make me better and make us better as a team. I think about it from a perspective of how we're going to get better, how we're going to bring in different ideas and make us all grow. Diversity is growing from people who are very different than I am." This is a replay of the WOMEN IN SALES Webinar sponsored by the Institute for Excellence in Sales and hosted by Gina Stracuzzi on February 8, 2021. It featured Nancy Bohannan, Red Hat State & Local and Education (SLED) VP of Sales.]

This is episode 329. Read the complete transcript on the Sales Game Changers Podcast website. CRAIG'S TIP TO EMERGING SALES LEADERS: "To get unstuck, first clearly define the destination. I like a roadmap because again, I think we get stuck along the road and that's why you see these curves so we've got to define the destination. These curves actually are wisdom gaps so along the way. So to be best-in-class in strategic selling, the wisdom buckets are things like, "Do I really have a defined process and metrics?," "Do I really have a culture of accountability around these topics in terms of incentives and goal setting?," "Do I really communicate a unique selling proposition in an effective way?"

This is episode 328. Read the complete transcript on the Sales Game Changers Podcast website. LISA'S TIP TO EMERGING SALES LEADERS: "It's really important that each sales person differentiate themselves. Think about what your brand is and focus on that. If you're early in your career you develop it, if you're later in your career it might have evolved but knowing what you stand for, what makes you different in a sale cycle, not just your product and your company but what you can deliver - it might be incredible customer service, it might be incredible industry capability, whatever that is - work on it. Focus on it and be able to articulate it. Ultimately, regardless of whether you're working out of your home or you're in your office, that's what's going to come through and you will achieve your results."

This is episode 327. Read the complete transcript on the Sales Game Changers Podcast website. MICHELLE'S TIP FOR EMERGING SALES LEADERS: "There are so few women that are on boards today, be it non-profit or for-profit company boards so there are great opportunities for women in sales to make a difference right now. Cloud Girls certainly has been an amazing endeavor for me. Since it's a nonprofit, we're able to give back by impacting the next generation of women in technology. We mentor those young gals with not only education but also scholarships and things of that nature. It's important right now to get involved in something that resonates on your heart, makes you feel good and also is great resume builder."

This is episode 326. Read the complete transcript on the Sales Game Changers Podcast website. MICHELLE'S TIP TO EMERGING SALES LEADERS: "There are 5 factors that consistently drive the biggest changes in selling behavior and become most important in helping sellers determine the right sales approach. If you look at these 5 factors, there are different elements within these factors: (1) the customer's awareness of the problem, (2) the competitive landscape, (3) the specific dynamics of the customer buying team, (4) the buying process itself and (5) solution definition. These were the 5 factors that over time have become the most important in determining buying situations. There are also four patterns of selling behavior: (1) consultative, (2) disruptive, (3) competitive, (4) financial. These four patterns are alive and well and consistently exhibited by high performers. The key is to marry the buying situation factors with these different selling patterns."

This is episode 325. Read the complete transcription on the Sales Game Changers Podcast website. Join the Institute for Excellence in Sales. Go here for more information. MATT'S TIP TO EMERGING SALES LEADERS: "Look in the mirror and tell yourself, "I'm worthy, I can do this, I'm absolutely capable of creating value for others and being different. I'm worthy." JASON'S TIP TO EMERGING SALES LEADERS: Control the controllable. Understand what is in your control and what isn't and focus on that and your mindset. It'll absolutely have a profound effect on your life."

This is episode 324. Read the complete transcript on the Sales Game Changers Podcast website. It featured Courtney Bromley, General Manager, Government and Education Industry, US Federal and Public Sector Market at IBM. COURTNEY'S TIP FOR EMERGING SALES LEADERS: "Don't be entitled. For instance, promotions don't come with time, they come with effectiveness and production. Don't be entitled to think that just because you've been in a job a certain number of days, weeks or years you automatically get a promotion. Don't be entitled with your colleagues. There's plenty of times where we work in these big teams and lots of people are contributing. If you're not one of the contributors, then don't be surprised that at the end you're not getting credit for the big win. Think about how to remove entitlement from all aspects of your life!"

This is episode 323. Read the complete transcription on the Sales Game Changers Podcast website. This is a replay of the Optimal Sales Mindset Webinar sponsored by the Institute for Excellence in Sales and hosted by Fred Diamond on January 21, 2021. It featured Alex Chappell. At the time, Alex was a sports reporter for ESPN and MASN. She is a now a sales professional at Amazon Web Services. ALEX'S TIP TO EMERGING SALES LEADERS: "Have that 1 and Oh (1-0) mindset. These are all things that I've learned with my time with the Nationals because there are so many games and if you lose or win, it's on to the next day. Maybe a game didn't go the way they wanted but that 1-0 feeling that the next day they can turn things around or how can they build off their last win in order to keep it going. Not every day is going to be a winning one, but how do you keep that momentum going? How do you stay up and not get discouraged? Going 1-0, that will to win, that passion, drive. When somebody says no, that's when the sale starts so how do you turn it around?"

This is episode 322. Read the complete transcript on the Sales Game Changers Podcast website. JOE'S TIP TO EMERGING SALES LEADERS: "I hope 'think, plan, execute' resonates. For success selling to the Public Sector market, focus on the technical, the sales training and the understanding of the government since you will need all three. I am always learning about new government initiatives, new acronyms that pop up all the time and then technically it's always changing. The whole machine learning piece has really accelerated my learning. And on the sales training, I always wonder about the perfect questions and things to do."

This is episode 321. Read the complete transcript on the Sales Game Changers Podcast website. JAMES' TIP TO EMERGING SALES LEADERS: "Pre-call planning is not that complicated, you can simplify it down to just three questions you should ask yourself before you go in. First, "Why should this customer see me?" That's the valid business reason for them to meet with you so instead of winging it, just give it a little thought, it basically speaks to your value proposition. Second, "What do I want the customer to do?" The last is, "How can I add value on this encounter?" We need to make the sales call itself inherently valuable."

This is episode 320. Read the complete transcription on the Sales Game Changers Podcast website. JENNIFER'S TIP FOR EMERGING SALES LEADERS: "Focus on what you can control, what's right here, right in front of you. Whatever business you're in, every interaction is about adding value to your partner, adding value to your client or prospect. How are you going to do that? Clear out the minutiae around you and focus on what you can control. When you do that, you're not letting it happen to you, you're making things happen. That's very positive and that's exciting."

This is episode 319. Read the complete transcript on the Sales Game Changers Podcast website. MARK'S TIP TO EMERGING SALES LEADERS: "It's really important for salespeople to understand their organization's North Star. What is it that they do better than anybody else and why do you want to work there? If they really understand that, the interactions with the clients are going to be more meaningful, they're going to be more impactful and then you're going to position that team for success."

This is episode 318. Read the complete transcription on the Sales Game Changers Podcast website. SHELLEY'S TIP TO EMERGING SALES LEADERS: "Good active listening skills is highly energetic work. It takes a lot of energy on your part to really listen and be able to reflect emotion and context and content when interacting with your customers. When practicing validation, pay attention to when you're sensing that context, that emotional piece in your communication and try validating that emotion that you observe by speaking it out loud and checking to see if you understood that emotional context. See if it then lowers the brain activation so you can have a more constructive conversation."

This is episode 317. Read the complete transcription on the Sales Game Changers Podcast website. DEBRA'S TIP FOR EMERGING SALES LEADERS: "Being natural when you speak is the best approach to take. We see a lot of Ted speakers these days and a lot of different ways that people are presenting. You can follow all the best practices of pausing and pace, but truly being natural and talking like you're talking to a friend about something that you're passionate about is the best way to be a speaker in pretty much all context."

This is episode 316. Read the complete transcript on the Sales Game Changers Podcast website. SPENCER'S TIP TO EMERGING SALES LEADERS: "What is the quality of experience we're trying to have with customers? Do I have a message that's at the fingertips of my sellers and they're capable of delivering it and we can engage with it and measure it and know that it's being delivered properly? Then are we bringing the right mindset to help those customers come to a decision? Are we doing research before our conversations? Are we setting proper expectations and next steps? There's a lot of tactics here, there's a mindset change, there's a tool set. If you can just put all of the pieces together and just keep working at it, you can solve this. The great part here is yes, it's kind of scary but it also presents an opportunity because you can do what other people aren't doing and you'll stand out in the eyes of your customer and they will reward you with business."

This is episode 315. Read the complete transcript on the Sales Game Changers Podcast website. LISA'S TIP TO EMERGING SALES LEADERS: "Pre-call planning is critical. Go to www.toplinesale.com and download the pre-call plan. It's a 2-page fillable PDF I've been updating it 15 years so it's not old, it's new. You will immediately impact the quality of your calls and start to think a little more strategically about every single one of those calls. For 5X deals, this has to happen and many times it happens with the account team."

This is episode 314. Read the complete transcript on The Sales Game Changers Podcast website. SUSAN'S TIP FOR EMERGING SALES LEADERS: "Start with one outreach, perhaps to that one person you've been thinking about. Drop them an email today and you'll be amazed about what that can lead to. I can't stress enough to start small, one or two actions per day but then have that 20-mile framework set up so that you're able to work within that as you move forward. These tiny little steps, all of a sudden you look back and you're like, "I'm almost at the South Pole and my 1,400 mile journey is almost over."

This is episode 313. Read the complete transcript on the Sales Game Changers Podcast website. TONY'S TIP TO EMERGING SALES LEADERS: "Continue to have a growth mindset. It's not what we know but what we don't that's most important. Go learn something new that's going to help you help others, whether that's a cross-functional peer, a peer in your organization or your customer. Go learn something that's going to help someone else and seek out mentors who can help you do those two things."

This is episode 312. Read the complete transcript on the Sales Game Changers Podcast website. ART'S TIP TO EMERGING SALES LEADERS: "If you really believe in what you have and you feel that there are people that could take advantage of it, you are actually doing a disservice to people by not being a strong sales professional. The world needs professional salespeople, especially right now, to lead and they need to hear your message. If it's just not a fit today, no problem, at least you found out. A decision is better than no decision so again, you can do this, go out there, give it a shot. Let's make things happen. You can make 2021 your best year ever."

This is episode 311. Read the complete transcript on the Sales Game Changers Podcast website. KAREN CANTWELL'S TIP FOR EMERGING SALES LEADERS: "Determine what your comfort level is in terms of speed and pace. What's typically called channel or VAR sales is much faster than alliances or with systems integrators. If you're one who is more inclined to the quick hit, it can be very voluminous and active, the speed could be really exciting for you. If you're more into the strategy with how to leverage the partnership for a multi-million dollar deal, then alliances with larger integrators would be the way to go. BETHANN PEPOLI'S TIP FOR EMERGING SALES LEADERS: " Follow your passion. If you don't wake up in the morning and say to yourself, "I can't wait to go to work" or solve a challenge or truly enjoy what you're doing, you won't be satisfied, it won't be a fulfilling career. Always follow your passion and don't be afraid of the career pivot. It gives you a different lens on the business. So if you aren't in channel sales yet, come on over, the water's warm!"

This is episode 310. Read the complete transcript on the Sales Game Changers Podcast website. BILL'S TIP TO EMERGING SALES LEADERS: "Make your number. I don't say that to just be an old-school sales manager, I say it because in that success you will achieve your goals and you will be fulfilled as an individual. Figure out how to make yourself meaningful to your customer. Make them want to call you, as you add value to their life. They'll call you, commerce will take place, you'll make your number, their problems will be solved and we can all keep this thing moving forward."

This is episode 309. Read the complete transcript on The Sales Game Changers Podcast website. ANDY'S TIP TO EMERGING SALES LEADERS: "Your courage improves as your pipeline gets bigger. The asking mindset is one way to get there. And you may need to ask 6 times! The problem is salespeople don't ask and there's a cost of not asking to you but also your customer or your prospect of not asking. Make sure you ask face to face somehow. Don't do it on LinkedIn, don't do it on the email. It's easy for them to say no and you just can't project the authenticity that you need to. Ask for some advice, ask for some coaching from them or ask for a chance. Always be clear and specific on your ask and be authentic."

This is episode 308. Read the complete transcription on the Sales Game Changers Podcast website. LISA'S TIP TO EMERGING SALES LEADERS: "Squeeze the Lemon. It's not about making lemonade out of lemons. It's about getting the most juice out of everything in your life. Squeeze the lemon in our sales lives by asking partners for a LinkedIn recommendation or to be used as a reference. Are you getting the most out of every networking opportunity? Are you getting the most out of every client visit? Are you preparing as you should be to ensure you get what you need to help the customer achieve their goals?"

This is episode 307. Read the complete transcription on the Sales Game Changers Podcast website. PATTY'S TIP FOR EMERGING SALES LEADERS: "It's really important for women in sales to take time for yourself. That's what I try to remind myself of every day when I'm in my 6th or 7th hour of Zoom – that's when you do your best work. That's when you really reflect on what it is that you need for yourself to move your career forward. Where am I stuck? What am I doing right? Taking time for myself typically means some exercise, a walk with a friend or calling my mom, and connecting with someone that I know needs me."

This is episode 306. Read the complete transcription on the Sales Game Changers Podcast website. MARK'S TIP TO EMERGING SALES LEADERS: "Sales professionals have an obligation to reach out to people who you know you can help. Your goal is to earn the right, privilege, honor and respect to be able to talk with that person again. When you earn this right, then you can say you had a good day because you're going to be able to come back and talk with them again and this time, you'll get a little deeper, and be able to show them the real reason why and how you can help them. Customers are craving this level of transparency, authenticity and engagement."

This is episode 305. Read the complete transcript on the Sales Game Changers Podcast website. JAMIE'S TIP FOR EMERGING SALES LEADERS: "One of the biggest challenges we face are limiting beliefs. Ask yourself what is the #1 obstacle that I'm facing right now that's holding me back from being truly who I was created to be personally or professionally to being my very best self? Then examine the belief that's associated with that. Ask "When did I start believing that? What happened in my life?" There are a lot of lies that we tell ourselves that you wouldn't tell your best friend. If you were treating yourself like your own best friend, you would be saying something totally different to yourself. Figure out what that is and go through the exercise of adopting a new belief is very powerful."

This is episode 304. Read the complete transcription on the Sales Game Changers Podcast website. CHRIS' TIP TO EMERGING SALES LEADERS: "Listen and learn. On the listening side, one technique I've used is wait until someone finishes the last word that they've said, envision that last letter before you interject. We all go into sales because we like to talk, but you should always practice listening. It helps you be a trusted adviser and be open minded about learning. You can learn anywhere, from books, from people, from people above you in the org, from peers, from people on your team." MEG'S TIP TO EMERGING SALES LEADERS: "Keep yourself healthy, both mentally and physically. Start thinking about next year. How you can change things up next year knowing what we're going to be facing. Finally, have some fun. It's the holiday season!"

This is episode 303. Read the complete transcript on the Sales Game Changers Podcast website. LANCE'S TIP TO EMERGING SALES LEADERS: "There are two books on the top of my bookshelf - "All the Places You'll Go" and "Green Eggs and Ham." If you look up the amount of objections that are in "Green Eggs and Ham," you'll find there are 73 and the main objection is, "I don't like green eggs and ham." But the first objection is "I don't like Sam-I-Am." The first objection of the book is, "I don't like the salesperson!" You have to work on your likeability factor. I came out of Dale Carnegie Training and the book How to Win Friends and Influence People doesn't say you have to like anybody, it says you have to have a likeability factor. I urge all sales professionals to be conscious of that and to keep working on it."

This is episode 302. Read the complete transcription on the Sales Game Changers Podcast website. GRETCHEN'S TIP FOR EMERGING SALES LEADERS: "Tune into yourself. Behavior management is more important than just results for sales managers and salespeople. Behaviors are everything from activities to how you are conducting the sales conversation. For example, make sure that you are doing customer call planning and debriefing. If you do not have a manager that is frequently available to help with that, partner up with a friend. Have an accountability partner to help you change your behaviors."

This is episode 301. Read the complete transcript on the Sales Game Changers Podcast website. SEAN'S TIP TO EMERGING SALES LEADERS: "Celebrate micro victories. On a daily basis, it could be hitting your target for calls, your number of connects, or it could be a campaign that just generated some number of responses. In sales it's too easy for us to look at the scoreboard as the definition of success and I think that now more than ever there's a lot of things that we can be celebrating and it's incumbent on us as leaders to acknowledge and to celebrate those things on a daily basis." BRIAN'S TIP TO EMERGING SALES LEADERS: "Set realistic goals. We're back to work in a different way so don't let COVID or work-from-home and all the changes be your excuse. How can I be better than everybody else that is using this as an excuse? Let it drive you to create that value, create that ability to be able to connect because you're going to strive to do a little bit better than the people you're competing against."

This is episode 300. Read the complete transcript on the Sales Game Changers Podcast website. ALEX'S TIP TO EMERGING SALES LEADERS: "It's so easy right now to stand out from the crowd, you just need to do a little bit of being present. We all have people that we know and who know us and we care about them, we need to communicate that care a little bit more and that is what puts you in the top 5 to 10%. If you care without communicating it, nobody knows you care and they can't benefit from it even though they want to, even though they need to. Show that you want to help and see what happens. It will be good."

This is episode 299. Read the complete transcript on the Sales Game Changers Podcast website. ANITA'S TIP FOR EMERGING SALES LEADERS: "Give yourself some time to just ask yourself, "What could I be doing right now to help me be better at sales?" The one skill that I know that most high-performing sales professional have is they're always good at is asking good discovery questions so that's one that I'm constantly harping on, if you need an example. So say to yourself, "I need to get better at asking discovery questions so now I'll go look online or look on LinkedIn for some ideas on how to do that."

This is episode 298. Read the complete transcription on the Sales Game Changers Podcast website. MONICA'S TIP TO EMERGING SALES LEADERS: "While we're all in a pandemic together, there's a lot of different ways how that's affecting people. I think that's equally as important to bring that same empathy to your customers and your prospects so if you get somebody on the phone and they seem distracted, they seem like they might have something else going on, a child walks in the room, offer to take the meeting the next day. Understand that people are going through a lot right now and enter every conversation with empathy, compassion, understanding then preparing for it." ROSIE'S TIP TO EMERGING SALES LEADERS: "First, understand what motivates you and why you want to be successful. Second, find the right balance between seller development, your understanding of the product and the time that you spend with your customers, and your planning and preparation. If you could find the right balance among those three things and take a proactive approach, it's going to help you with your success. Third, remain positive because we are all fortunate to be in these positions where we can be having conversations like this about how to be successful and it's important to see the big picture."

This is episode 297. Read the complete transcription here. BRIAN'S TIP TO EMERGING SALES LEADERS: "If you're going to bring your highest energy into your sales, work, life, and relationships, you should get more involved in hearing other people's stories because it will help you tell a better story yourself. You're sharing your story in order to build relational trust which is a reciprocal emotion, you give it to get it. Even though you're talking, you're doing so in a way that's very much about the other person. If you're going to be of service to others, you have to listen and don't ever want minimize the behavior and act of listening. Listening is the best gift you can give your customers."