Radio Advisory

Covid-19 is stressful. Craig welcomes Dr. Bill Lynagh, a former Peace Corps volunteer and family medicine physician who focuses on clinician engagement and performance improvement. Craig and Bill discuss how to consciously manage your response to stress and develop habits that enhance your resilience. Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

After the tragic death of George Floyd, frustration about inequality and injustice is boiling over in communities across the country. The heat-of-the moment concern about police violence has sparked a needed conversation about racial injustice. On this episode of Radio Advisory, Rae sits down with inclusion leader and head of workforce research Micha’le Simmons and health equity researcher Darby Sullivan. Together, they discuss the impact that racism and police violence has on health equity—and the vital role that healthcare leaders play in combating structural racism. More resources: For the organizational leadership: Addressing racism: Resources for health care leaders | Advisory Board U.S. businesses must take meaningful action against racism | Harvard Business Review 3 steps hospital leaders can take to mitigate the racial impact of Covid-19 | Advisory Board Police brutality must stop | American Medical Association Education about institutional/structural racism: 1619 | The New York Times A people’s history of the United States | Howard Zinn (book) The criminal justice system: Police: sixth-leading cause of death for young black men | University of Michigan The New Jim Crow: Mass incarceration in the age of colorblindness | Michelle Alexander 13th | Ava DuVernay (documentary) Health care and medical racism: How we fail black patients in pain | AAMC Black mothers keep dying after giving Birth. Shalon Irving's story explains why | NPR

Rebecca (Bec) Richmond dials into Radio Advisory from London to compare international response models to the coronavirus pandemic. Together, Rae and Bec dissect why some countries have been more successful than others at using predictive modeling to prevent the spread of the pandemic, weighing factors like history handling other viral pandemics (e.g. H1N1 or SARS) and preparation time. As world leaders collectively work on developing “circuit breaker” plans in order to control future waves of Covid-19 as they come down the pipe, health systems are simultaneously adjusting their strategy and trying to lock in crisis-driven innovation. More resources: Global edition: Coronavirus scenario planning guide

Uncertainty is here to stay. Craig Pirner talks with Jim Veronesi and Karen Sulek, two fellow faculty members who are experienced in helping leaders navigate uncertainty. Tune in for insights on how to reframe and lead through uncertainty. Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

Covid-19 has made the US health care system top-of-mind for millions of Americans and is surely changing how they perceive the industry and its various segments. Amid all of this change, it’s essential to ask: Who will gain and lose in perception? And what lasting impact will this change truly have? Christopher Kerns shares Advisory Board’s analysis of public polling and media coverage and describes how Covid-19 can shift public perception now and in the future. More resources: 10 takeaways: What health systems must consider as they mull reopening

Part 4 (of 4) of a financial impact series on how Covid-19 is impacting the financial health of various players in health care. Sarah Hostetter, an expert on independent physician practices, discusses with Rae how physician groups were doing financially before the pandemic, why the financial impact differs for various types of physician groups, and how some independent groups are considering partnership with other organizations to weather the storm. More resources: How Covid-19 will impact the financial outlook for the health care industry Your Covid-19 practice recovery checklist Ep. 12: Financial impact series: Ambulatory Surgery Centers Ep. 11: [Quick Update] Financial impact series: Hospitals Ep. 10: Financial impact series: Payers Ep. 7: Financial impact series: Hospitals Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

Health care leaders are rightfully focused on solving immediate supply chain issues—like shoring up enough PPE and supplies to keep up with testing and begin restarting elective procedures. While the near term focus on supply chain is focused on operations—the long term outlook for supply chain is about to get far more strategic in nature. This episode addresses how Covid-19 could fundamentally change a provider’s approach to supply chain moving forward.

On May 11, CMS released the inpatient prospective payment system proposed rule for fiscal year 2021. In this episode, Emily Connelly sits down with Rae to talk about how the proposed rule will impact hospital payments, price transparency, and updates for orthopedics and oncology. More resources: Our 6 takeaways from the 1,602-page Inpatient Proposed Rule

Part 3 (of 4) of a “Financial Impact” series on how Covid-19 is impacting the financial health of various players in health care. Megan Director, who has years of experience researching service line strategy joins Rae to talk about the impact COVID-19 is having on Ambulatory Surgery Centers, and why it is different than other parts of the industry. More resources: How Covid-19 is impacting non-hospital sites of care Ep. 11: [Quick Update] Financial impact series: Hospitals Ep. 10: Financial impact series: Payers Ep. 7: Financial impact series: Hospitals

The House voted at the end of April to approve a 4th stimulus package intended to help offset some of the economic efforts of Covid-19. Rae brings back Christopher Kerns to discuss this and how the money is likely to ease some of the short term cash flow challenges hospitals are facing. More resources: Episode 7: Financial impact series: Hospitals

(Part 2 of 4) Financial impact series. Rachel Sokol has in depth experience with the health care payer landscape as she has led Advisory Board research within this division for the last five years. She shares with Rae the financial state of payers before the pandemic hit and outlines the pressures that health plans are experiencing due to Covid-19. Together, Rachel and Rae also discuss how health plans can deepen their partnerships with providers as they face financial shortfalls in the face of a pandemic. More resources: Providers are short on cash. What are health plans doing about it? Episode 7: Financial impact series: Hospitals

As we approach Nurses Week, the nursing workforce is increasingly finding themselves in one of two scenarios. Nurses on the frontlines of surge markets are facing trauma, physical and emotional stress, while others are being furloughed and are uncertain about their future. As Nurses Week celebrations begin, leaders are urged to move beyond traditional celebration rituals with short term impact to an expanded definition of what meaningful recognition is all about; a commitment to longer term strategies that address workforce recovery and safety needs. More resources: Don't let Nurses Month pass you by. Here's how to celebrate virtually. Your checklist for resuming elective procedures Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

Most of the questions around reopening for business have focused on surgical and procedural care. But physician practices have their own set of questions to answer: Can they reopen for in-person visits? Should they? As ambulatory practices increasingly decide the answer to these questions is "yes"—leaders will face a host of new challenges about how to operate safely amid Covid-19. Daniel Kuzmanovich, a researcher focused on physician enterprise strategy, talks to Rae about the strategy and operations of reopening ambulatory practices today. More resources: How Covid-19 should change your chronic disease outreach From CMS.gov | Non-Emergent, Elective Medical Services, and Treatment Recommendations Ready to restart elective surgeries? Here are 3 steps to prioritize your services. Episode 6: Reopening for business? Here's what you need to know When should you resume elective surgeries? Here's how to know. Your checklist for resuming elective procedures Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

(Part 1 of 4) Financial impact series. Rae invites Christopher Kerns back to discuss how Covid-19 is disrupting hospital finances. Together, they discuss what it means for lost revenue from the cancellation of elective procedures, already thin margins and operating expenses, and hospital's short- and long-term financial health. They end with a discussion on looking beyond the Covid-19 pandemic. More resources: Covid-19 Elective Surgery Cancelation Impact Estimator Your checklist for resuming elective procedures

Which criteria should hospitals think about before reopening the rest of their care services? How do patient demand, support services, and operational policies play into these decisions? How do hospitals communicate to patients and the community about the safety of their facility? Shay Pratt, who leads health system and service line strategy research, talks to Rae about how leaders should evaluate when the right time is to reopen for business. More resources: Your checklist for resuming elective procedures When should you resume elective surgeries? Here's how to know. How long is your organization’s road to recover? Consider these 4 factors

Systemness, when you achieve it, means the larger, integrated delivery systems can operate more efficiently with greater economies of scale than they would as individual entities. Advisory Board's Emily Connelly, a researcher focused on health system strategy, talks to Rachel about systemness in a time of Covid-19, and addresses whether being part of a larger system helped or hindered organization’s response to the crisis. More resources: Are you a SINO ('System In Name Only')? Why so many health systems get 'systemness' wrong. Toward True Sustainability

Advisory Board's Craig Pirner has coached thousands of health care leaders in multiple countries over the last 15 years, and is currently applying his experience to helping leaders navigate the Covid-19 crisis. He shares with Rae the emotions that health care leaders are experiencing, what they can do to manage their reactions, and how they can care for their teams, their organizations and themselves during this highly uncertain and stressful time. More resources: 'Not your average crisis': 5 ways this Seattle-area hospital is approaching workforce management 3 ways to be a strong leader in these turbulent times How to be an emotionally intelligent leader amid Covid-19 Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

Returning to the podcast, Christopher Kerns talks about the Election, the public perception of government's role in healthcare, and how COVID-19 is likely to become the central focus of the race for the presidency. More resources: Public option vs. Medicare for All: What would they really mean for hospitals? Zooming in on the Antares Moment Your top resources for COVID-19 readiness

The COVID-19 virus has turned telehealth into a safety and financial necessity for many provider organizations. John League has watched and studied telehealth adoption for years, and he sits down with host Rachel Woods to share his perspectives on how providers should utilize telehealth during the pandemic, and what the face of telehealth will look like post COVID-19. More resources: 3 imperatives to leverage telehealth against COVID-19 What the CARES Act means for the healthcare industry (Healthcare technology companies tab) Telehealth Primers: The Complete Series Telemedicine Resource Library Telemedicine Strategic Plan Template What do consumers want from virtual visits?

The COVID-19 virus is, without question, the biggest issue of our day. In less than a month, the virus has changed the face of our country and put unprecedented challenges in front of today's leaders. Christopher Kerns, with the help of his team of researchers, has been digging into the challenges facing the healthcare leaders working tirelessly to create and manage hospital capacity. He sits down with Rae to discuss what he has learned about ramping up capacity at breakneck speed, and what he believes these leaders should be thinking about both immediately and over the long term. To access the resources and perspectives published by Christopher's team, visit our Covid-19 page. More resources: 10 takeaways: The 'radical measures' health systems are taking to manage COVID-19's cost Your Covid-19 checklist to expand capacity The Hospital of the Future