Radio Advisory

In the first episode of Radio Advisory’s open mic, telehealth expert John League shares his thoughts on the industry’s progress (or lack of progress) in making telehealth work for all stakeholders. He explores the compromises that health plans, providers, and even patients will need to make if we—all of us—are going to get what we want and need from virtual care. Links: An open letter to telehealth patients: How the health system can avoid letting you down How to advance telehealth with evidence—not assumptions

The Covid-19 epidemic has led to a rapid expansion in the digital health space, but how many of those innovations will stick around after the epidemic is over? In this episode, Rae sits down with Warner Thomas, president and CEO of Ochsner Health, to talk about the future of digital health and how Ochsner has been investing in the space. Plus, strategy expert Colin Gelbaugh recaps what we’ve learned about volumes in the first quarter of 2021 and offers his predictions for what’s to come for the rest of the year. Links: Ochsner Digital Medicine innovationOchsner (iO) 7 worthwhile digital front door investments

Much has been said about the behavioral health crisis lurking in the background behind the Covid-19 epidemic, but much of that talk has been regarding behavioral health in adults, despite the fact the issue is significantly worse among children. In this episode, Rae sits down with a team from Seattle Children's—Ginger Hines, executive director, Sheryl Morelli, medical director and CMO, and Larry Wissow, chair of pediatric psychology and behavioral medicine, to talk about the behavioral health issues children are facing in the wake of the Covid-19 epidemic. Links: A year into the pandemic, here’s how behavioral health care is changing—for the worse and for the better How 2 major hospitals teamed up—and raised $6.4M for behavioral health Collaborative Care Model Tele-behavioral Health Integrated Behavioral Health Implementation Toolkit Mental Health–Related Emergency Department Visits Among Children Aged

A year ago, a number of predictions were being made about how the COVID-19 pandemic would affect the physician landscape in the United States. In this episode, Rae sits down with Advisory Board's Sarah Hostetter and Daniel Kuzmanovich to look back at those predictions and see what has changed in the physician landscape over the past year and what hasn't. Links: 7 things I’ve learned since launching a podcast during a pandemic Recovery: It's time for the physician workforce to heal What does recovery look like? Addressing physician burnout in 2021 Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

Since the start of the Covid-19 epidemic in the United States, many have tried to compare the economic fallout from the epidemic to previous crises of the past, especially the 2008-2009 recession. In this episode Rae sits down with Advisory Board's Yulan Egan and Christopher Kerns to talk about why you shouldn't use the 2008-2009 recession as a proxy for the challenges we faced and will continue to face in the wake of Covid-19, and why we need to throw out the recession playbook entirely. Links: We predicted big cuts to Medicaid payments after Covid-19. Here's why we've changed our minds. Projecting volume recovery through H1 of 2021

Women make up a large portion of the health care industry overall, but generally, few women and women of color end up in senior leadership positions. In this episode of Radio Advisory, Rae sits down with Erickajoy Daniels, SVP and chief diversity equity and inclusion officer at Advocate Aurora, to discuss how organizations can solve that problem through robust programs, deeply embedded strategies, and an organization-wide commitment to purpose. Links: Advocate Aurora's 2020 DE&I Impact report 3 ways executives can build a culture that supports diversity and inclusion Women make up just 3% of health care CEOs. Here are 4 ways to fix that 'woefully inadequate' number. 10 takeaways: How to build a racially diverse workforce Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

The Covid-19 epidemic has had a massive effect on the way the health care industry provides care, with a particular spotlight on the potential of at-home care. In this episode, Rae sits down with Travis Messina, co-founder and CEO of Contessa, to discuss why he believes at-home care can be beneficial not only to patients, but to hospitals as well, and how Contessa has helped hospitals in the wake of the Covid-19 epidemic. Links: Newsroom - Contessa Health Blog Archives - Contessa Health How Markham Hospital reduced avoidable admissions by providing care to patients at home

Providing equitable health care in America has been a problem health leaders have been tackling for years, and that problem has gotten even harder amid the Covid-19 vaccination push and the vaccine "hunters," "shoppers," and "avoiders" skewing who shows up to get a vaccine. In this episode, Rae sits down with Advisory Board's Brandi Greenberg to talk about where Covid-19 vaccine progress stands in the United States currently and what strategies health leaders can use to distribute vaccines more equitably. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on. Links: Are you a vaccine 'hunter,' 'shopper,' or 'avoider'? These 3 emerging groups are making it hard to vaccinate equitably. Covid-19 Vaccine Communications Readiness Assessment Why so many Black patients distrust Covid-19 vaccines (and 3 ways to rebuild their trust) Ep. 62: How Parkland is vaccinating Dallas County—and reducing health inequity

There have always been health inequities in certain communities, but the Covid-19 epidemic has exacerbated many of them and brought them to the forefront of the public's mind over the past year. In this episode, Rae sits down with Fred Cerise, CEO of Parkland Health and Hospital System, and Steve Miff, president and CEO of Parkland's Center for Clinical Innovation, to talk about why the health system stepped in to address inequities in Covid-19 vaccinations and how they're doing it. At the end of this episode, Rae talks to Solomon Banjo about what Parkland does well, where they could push further, and offer his advice to organizations at the beginning of their equity journey. Links: Delivering Covid-19 Vaccines by Building Community Trust When a Texas County Tried to Ensure Racial Equity in COVID-19 Vaccinations, It Didn't Go as Planned Why so many Black patients distrust Covid-19 vaccines (and 3 ways to rebuild their trust) To learn more about the history of medical experimentation on Black Americans and its present-day effects, we highly recommend Medical Apartheid by Harriet A. Washington. Rae and Solomon are reading it now!

The Covid-19 epidemic has put a nearly inconceivable amount of stress on the health care workforce over the past year, so how do health care leaders help develop a culture of resilience among their staff? In this episode, Rae sits down with Advisory Board's Katherine Virkstis and Anne Herleth to talk about what resilience actually means and how providers should change their approach to resilience amid the Covid-19 epidemic. At the end of this episode, Rae asks leadership expert Craig Pirner to go deeper on the role all leaders should play in enabling a culture of resilience. Links: Three strategies to build baseline emotional support How to provide emotional supports for your workforce Picklist of emotional support options Cracks in the Foundation of the Care Environment Undermine Nurse Resilience | JONA: Journal of Nursing Administration Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

When Amazon, JPMorgan Chase, and Berkshire Hathaway in 2018 announced they would form a joint venture called Haven, it sent ripples throughout the health care industry at the thought of how those three companies could disrupt the health care space. Now, three years later, the venture has shut down, but what can health care leaders learn from the rise and fall of Haven? In this episode, Rae sits down with Advisory Board's Andrew Rebhan to discuss exactly that, among other topics like why big tech is even trying to get into the health care space in the first place. Links: Was Haven just 'too big to succeed'? After years of hype, IBM wants to sell Watson Health. What does that mean for health AI? Our take: What Google's $100M investment in Amwell means for virtual care Is 'Big Retail' the next big health care disruptor? Around the nation: How AMA wants Big Tech to fight vaccine misinformation For resources on what to expect under the Biden-Harris administration, visit advisory.com/BidenHarris. Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.

Much of the United States has been working from home either full-time or part-time since the start of the Covid-19 epidemic leading many companies to change their policies on telework going forward. In this episode of Radio Advisory, Rae sits down with Advisory Board's Serena Bernthal-Jones and Rachel Zuckerman to discuss how the Covid-19 epidemic has changed perspectives on telework and how managers can still keep their staff engaged while working from home. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on. Links: 4 simple tactics to improve your virtual meetings Manager's guide to leading remotely through Covid-19 Tips to make telework work for your team 4 ways to help staff who are struggling to work from home How to keep your team engaged and productive from home Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter. Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

The Democratic party now has a unified government, with a Democratic president and a majority in the House and the Senate—so what does that mean for the future of health care policy? In this episode, Rae sits down with Advisory Board's Rob Lazerow and Ben Umansky to talk about what big changes in health care policy could occur in a unified government, how those changes could happen, and what you need to do to prepare. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on. Links: Democrats take the Senate. What does it mean for health care? The Biden-Harris Era: What's next for health care? 5 predictions for President Biden's first 100 days Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.

Hospitals and health systems took major hits in volume in 2020 in the wake of the Covid-19 epidemic, so what will volumes look like in 2021? In this episode, Rae sits down with Advisory Board's Colin Gelbaugh to talk about the volume outlook for 2021 and how health care leaders can shape that outlook from inpatient admissions to outpatient surgery. Plus, Rae rounds up the health care news that Advisory Board researchers are keeping an eye on. Links: Projecting volume recovery through H1 of 2021 Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.

The rollout of the Covid-19 vaccine has been difficult not just in the United States, but worldwide, with many different countries facing common obstacles. In this episode, Rae sits down with Advisory Board's Brandi Greenberg and Paul Trigonoplos to discuss what obstacles countries are facing in their vaccine rollout and how health leaders can take a more active role in solving some of these challenges. Links: Our Global and US vaccine scenario planning guides Why Israel’s Vaccine Success Might be Hard to Replicate Duke University’s international Covid-19 vaccine Launch and Scale database How to Nudge People to accept a covid-19 vaccine How West Virginia Became a U.S. Leader in Vaccine Rollout For resources on what to expect under the Biden-Harris administration, visit advisory.com/BidenHarris. Stay connected with Advisory Board and our experts by following us on Facebook, LinkedIn, and Twitter.

As Covid-19 cases continue to surge nationwide, it has never been more important to control this virus and distribute vaccines. This will be a top priority for the Biden administration, and his team is moving quickly to adopt new strategies (and new funding) for combating this disease. In this episode, Rae sits down with Advisory Board's Christopher Kerns and Yulan Egan to talk about Biden's plan for combating Covid-19, and how his plan differs from the Trump administration's moves since the start of the crisis. Links: What's inside Biden's $1.9T emergency Covid-19 relief package (Recorded on Friday, January 15, 2021) Got a question for us, or want us to cover a certain topic? Let us know at [email protected].

With the results of the Georgia runoff election for Senate in, the Democrats now have a majority in the Senate. So what does that mean for the incoming Biden administration's healthcare agenda? In this episode, Rae sits down with Advisory Board's Christopher Kerns to talk about what the new Democratic majority in the Senate means for healthcare legislation going forward, and what kinds of legislation might pass over the next two years. Links: Democrats take the Senate. What does it mean for health care? What Biden's victory means for health care Got a question for us, or want us to cover a certain topic? Let us know at [email protected].

As 2020 comes to a close, the health care industry looks a lot different than it did in 2019, due in large part to the Covid-19 epidemic. In this episode, Rae sits down with Advisory Board's Christopher Kerns and Yulan Egan to discuss what the healthcare industry might look like in 2021 for all different types of stakeholders. Together, they explore how volumes may change, how the industry might adapt to advancements in technology, and opportunities for different stakeholders to come together to make progress of value-based care, health equity, and much more. Links: A message of hope for 2021 16 Things CEOs Need to Know in 2021 What health plan leaders need to know for 2021 Got a question for us, or want us to cover a certain topic? Let us know at [email protected].

Front line health care workers and other high-risk populations are slated to receive a Covid-19 vaccine first, but what will distribution of a vaccine look like for the general public? In this episode, Rae talks again to Advisory Board's Brandi Greenberg to talk about what Covid-19 vaccine distribution beyond clinical staff will look like for health leaders and how they should prepare. Links: Is Pfizer's vaccine safe and effective? Our 8 biggest questions, answered. The global Covid-19 vaccination scenario planning guide [Part 1] Ep. 51: Covid-19 vaccines are coming. Are you ready? Ep. 35: Zeke Emanuel on the path to a vaccine (and why it's much harder than you think) (Recorded on Tuesday, December 8, 2020.) Got a question for us, or want us to cover a certain topic? Let us know at [email protected].

Updates on the Covid-19 vaccine candidates are moving fast. In this episode, Rae sits down with Advisory Board's Brandi Greenberg to discuss what we know and don't know about the different Covid-19 vaccine candidates, what challenges health systems may face distributing a vaccine, and how health systems should prepare for the coming Covid-19 vaccine—starting with their own clinicians. Links: The global Covid-19 vaccination scenario planning guide Is Pfizer's vaccine safe and effective? Our 8 biggest questions, answered. Ep. 35: Zeke Emanuel on the path to a vaccine (and why it's much harder than you think) (Recorded on Tuesday, December 8, 2020.) Got a question for us, or want us to cover a certain topic? Let us know at [email protected].

It's been a crazy year, but as health care leaders look towards the future and set their strategy for 2021, what executives are focused on may look different than years past. In this episode, Rae sits down with Advisory Board's Dave Willis to talk about what health care leaders should prioritize when setting their strategy for 2021 amid the Covid-19 epidemic, including what part of their strategic plan may look the same as past strategic plans, and what might be different. Links 16 Things CEOs Need to Know in 2021 Maybe we shouldn't believe the hype about hospital mergers and acquisitions Why most systems struggle with systemness

The Cleveland Clinic and University Hospitals are two of the largest health systems in Ohio, and they're direct competitors. But this past spring, the two health systems came together to help combat the Covid-19 epidemic and are looking to continue their partnership in the future. In this episode, Rae sits down with Cleveland Clinic President and CEO Tom Mihaljevic, MD and University Hospitals President and incoming CEO Cliff A. Megerian, MD, FACS to talk about how their partnership came to be, what their partnership will look like going forward, and how competing hospitals and health systems can find ways to collaborate to help their collective communities. Links Cleveland Clinic-UH collaboration expanding beyond COVID-19: Tom Mihaljevic and Cliff A. Megerian Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

Independent rural hospitals have been struggling for some time, but in the face of the Coronavirus, rural hospitals have reached a dire state. In this episode, Rachel (Rae) Woods invites equity expert Darby Sullivan to unpack the challenges facing rural hospitals, and the moves rural hospital leaders must do to remain sustainable in the long term. Links: The Dire State of Rural Health Care Why rural America could be a 'tinderbox' for Covid-19 How rural and urban hospitals can team up to combat Covid-19 3 strategies for rural hospitals to use telehealth

The Associated Press and other media outlets have called the presidential election for former Vice President Joe Biden (although legal challenges to ballots continue), and now the question that remains is: what will a Biden administration's health care priorities be? In this episode, Rae sits down with Advisory Board's Christopher Kerns to talk about what health care moves a Biden administration might make right away and what the Trump administration might do in the coming months before Inauguration Day. Links: What Biden's victory means for health care

As we get further into the fall and closer to winter, the United States is seeing a surge in new coronavirus cases that's breaking records, with many hospitals throughout the country hitting or approaching capacity limits. In this episode, Rae sits down with Advisory Board's coronavirus expert, Christopher Kerns, to talk about the recent surge in new cases, what's causing the surge, and what hospital leaders should know to prepare, especially leaders of hospitals in rural areas, where the virus is hitting the hardest. Links: 4 actions to take before the next Covid-19 surge (and resources to help) To predict your next Covid-19 surge, track these leading indicators Coronavirus scenario planning Your Covid-19 checklist to expand capacity

Jobs in the health care industry often come with demanding hours and inflexible work scenarios. As back to school season has resulted in unusual and variable schooling scenarios, women are taking on a disproportional childcare duties while serving on the frontline of a global pandemic. The result? A workforce that is burned out at best and at worst—leaving the health care industry entirely. In this episode, Rae talks with Advisory Board's Sarah Hostetter and Lauren Rewers to discuss how big a problem childcare is for the health care workforce, how the Covid-19 epidemic has exacerbated existing workforce challenges, and how to embed flexibility in a way that works for everyone. Links: 5 ways health care employers can support working parents during Covid-19 How Covid-19 will impact medical groups Why women leave medicine | AAMC The U.S. Coronavirus Response Must Meet Health Workers’ Child Care Needs | Center for American Progress Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

The 2020 presidential election is fast-approaching, and health care has been at the forefront of everyone's mind. In this episode, Rae sits down with Politico's Dan Diamond to talk about how the Trump administration has responded to Covid-19 and what issues healthcare leaders need to know this election season, including what a new Supreme Court Justice could mean for the Affordable Care Act and what regulatory changes could come after the election. Links: Where the states stand on Medicaid expansion Trump officials interfered with CDC reports on Covid-19 | Politico HHS lawyer: Trump drug-card plan could be illegal | Politico POLITICO's Pulse Check | Podcast

The healthcare industry's movement towards value-based care has been one of the biggest topics in healthcare over the past few years. In this episode, Rae sits down with Advisory Board's Ben Umansky and Natalie Trebes to talk about where the healthcare industry currently stands on the path to value-based care, how the COVID-19 epidemic is impacting the industry's movement down that path, and the questions providers should be asking themselves about risk. Links: How to Give Providers the Data They Want Providers are short on cash. What are health plans doing about it? To explore Advisory Board's latest thinking on the future of value-based care, visit advisory.com/VBC.

Addressing systemic racism has taken the national spotlight for much of 2020, but the most important first step in addressing systemic racism is addressing the inherent racial biases we have. In this episode, Rae sits down with Advisory Board's Micha'le Simmons and Matt Cornner to discuss how to identify and address inherent racial bias, and how to work through the often uncomfortable feelings that come with addressing those biases. Links: Advancing equity for your workforce, patients, and community Why racism is a health care issue—and how to address it 3 ways health care providers can fight racism—today and in the future Ep. 41: Why workforce diversity should be a top priority for your organization

Most health care executives know that workforce diversity is important, but the issue can often get lost among seemingly more urgent issues that need to be addressed. Rae talks with Micha'le Simmons, research lead with Advisory Board's HR Advancement Center, to discuss why workforce diversity should be a top priority for every health care organization and what executives can do to address workforce diversity both with the staff they already have, and when hiring new staff. Links: Want to improve diversity, equity, and inclusion? Look at your data in these key areas. Advancing equity for your workforce, patients, and community Diversity, equity, and inclusion conversation starters How to Build a Diverse Leadership Bench 10 takeaways: How to build a racially diverse workforce

In recent weeks, a number of large companies have made big announcements about wearables they're developing, from Amazon's Halo, to Fitbit's newest device, to the latest Apple Watch update. In this episode, Rae sits down with Advisory Board expert partner Andrew Rebhan to discuss what you need to know about all the latest news on wearables, and what impact these recent announcements will have on the health industry. Links: Why remote patient monitoring is critical after Covid-19 How Apple's Research app offers improvements over traditional research studies Beyond 10,000 steps: How wearable technology can improve health care delivery

The Covid-19 epidemic has accelerated digital health in an unprecedented way, forcing health systems to examine their digital health strategy. In this episode, Rae sits down with Advisory Board's John League and Andrew Rebhan to talk about some of the recent major digital health deals, including the acquisition of Livongo by Teladoc, other developments in digital health, like Amazon's new wearable, and what the future of digital health will look like. Links: Livongo + Teladoc: What the landmark, $18.5B merger means for virtual care Our take: What Google's $100M investment in Amwell means for virtual care You promised a telehealth revolution after Covid-19. Don't backslide now. Virtual Shift Estimator

Addressing the social determinants of health (SDOH) within a community is a critical part of any population health strategy—and at ProMedica, it's a priority. In this episode, Rae speaks with ProMedica's Kate Sommerfeld, president of social determinants of health, and Brian Miller, chief medical information officer, about how their system addresses SDOH, what the business case is for tackling this issue, and why data and analytics are critical to focusing on SDOH. Links: For more information about ProMedica’s Social Determinants of Health efforts For more information about ProMedica's Social Determinants of Health solutions for employers Social Determinants of Health Data The field guide for defining providers' role in addressing social determinants of health Here's how 4 organizations are leveraging IT to address social determinants of health

The need to address health inequities isn’t new, but it’s recently received a lot of attention. In this episode of Radio Advisory, Rae sits down with Intermountain Healthcare CEO Marc Harrison for part two of their conversation, in which they discuss the best ways for health systems to approach health equity. In this episode, learn how Intermountain is addressing social determinants of health, as well as how they approach health inequities among rural communities and racial and ethnic minorities. Links Intermountain Equity and Inclusion Message What One Health Care CEO Is Learning from the Pandemic | Harvard Business Review Part 1 (ep. 36): How Marc Harrison sees the health care landscape changing post-Covid-19

The Covid-19 epidemic has already had a seismic effect on healthcare providers, and the impact is likely to last for a long time. In this episode of Radio Advisory, Rae sits down with Intermountain Healthcare CEO Marc Harrison for part one of a two-part conversation. Hear his perspective on how the Covid-19 epidemic will change the delivery of healthcare, including how he believes the epidemic will affect the telehealth, payment models, mergers and acquisitions, and more. Links: What One Health Care CEO Is Learning from the Pandemic | Harvard Business Review Part 2 (ep. 37) Marc Harrison on Intermountain's approach to health equity

To date, much of the news reporting on the path to a Covid-19 vaccine has focused on the development of the vaccine itself. But as Ezekiel Emanuel writes, finding a viable vaccine is just one of 22 steps that he argues the federal government and congress must make immediately. In this episode, Rachel (Rae) invites Zeke to discuss the challenges ahead, and shares why manufacturing and distributing an effective Covid-19 vaccine is something every leader in health care should start planning for now. Links: Ezekial Emanuel | COVID-19 Activity Risk Levels Ezekial Emanuel | School COVID Risk Levels A comprehensive Covid-19 vaccine plan Which Country Has the World’s Best Health Care? Making the Call Podcast The 6 biggest roadblocks to a Covid-19 vaccine, according to Ezekiel Emanuel

Host Rachel (Rae) Woods sits down with Dr. Jeremy Boal, the Chief Clinical Officer of Mount Sinai Health System, to have a candid conversation about his experience being on the frontlines of a Covid-19 surge and why it is so important for health care leaders to remain vigilant during this time. In this episode, you'll hear what Mount Sinai did to make sure the health system stayed ahead of the novel coronavirus, what they might've done sooner given more time, and how leaders should cultivate a curiosity about what is yet to come in order to be prepared when it does. Links: Mount Sinai COVID-19 Staff Resources

In this second episode on consolidation, Host Rachel (Rae) Woods sits down with health system expert, Ben Umansky, to talk about the impact Covid-19 may have on hospital consolidation. For many years, experts have been predicting an extreme view of what hospitals could look like in the future—including a world of mega health systems and the death of the independent hospital. Together, Rae and Ben explore the how real that prediction is, unpack the true long-term impact of Covid-19 on consolidation, and offer the no-regrets tactics every organizations should take regardless of size. Links: Are you a SINO ('System In Name Only')? Why so many health systems get 'systemness' wrong. Why most systems struggle with systemness Why do so few big health systems achieve 'clinical advantage'? Hospital mergers always promise 'economies of scale.' Why do so few deliver? Ep. 32: Are independent physicians going extinct? Not so fast.

In the initial surge of Covid-19, many were expecting a buyer’s market for physician groups. Now that most independent groups have managed through the initial surge, these practices are looking for new partnership opportunities beyond acquisition. The desire for partnership is true on both sides–physician aggregators like private equity firms, health plans, health systems and other medical groups all have their eyes set on independent physicians and are re-evaluating what they can offer. Host Rachel (Rae) Woods sits down with physician practice experts Sarah Hostetter and Julie Riley to talk about the current state of physician consolidation, the types of health care players forming partnerships, and how partnerships can build up and support independent practice. Links: Primary Care Practice Finances In The United States Amid The COVID-19 Pandemic | Health Affairs Three ways to ensure all physicians hear your message Ep. 15: Financial impact series: Physician groups Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

CMS has been pushing providers on price transparency for years, but hospital leaders have been opposed to this kind of transparency. Recently, the U.S. District Court for the District of Columbia rejected a lawsuit filed by a coalition of hospital groups arguing that a rule CMS finalized last year that will require hospitals to publish the prices they negotiate with insures is unlawful. Host Rachel (Rae) Woods sits down with finance expert, Robin Brand, to talk about what this ruling means for providers and how hospitals can start to focus efforts around price transparency and the entire patient financial journey. More resources: The patient financial journey

While many consumers seem willing to go to stores or out to eat amid the Covid-19 epidemic, they are not as willing to return to health care settings to see their doctors. Some are even unlikely to visit the ED if they have symptoms of a heart attack or appendicitis. How can health care leaders re-engage and communicate with their patients to alleviate their fears? Host Rachel (Rae) Woods sits down with consumerism experts Rebecca Tyrrell and Colin Gelbaugh to talk about the results of Advisory Board’s newest consumer survey and how patient preferences should impact health system’s communication strategy. More resources: • How Covid-19 has changed consumer behavior and preferences • Patients are frightened to seek necessary care amid Covid-19. Here's how to overcome their fears • The right (and wrong) ways to talk with patients who are frightened to seek care

The Covid-19 pandemic has had a significant impact on patient volumes as hospitals have had to delay elective surgeries and some have even had to furlough staff. In this episode, Radio Advisory host Rachel (Rae) Woods talks to Anna Yakovenko, who leads best practices research on hospital strategic and operational challenges for the Advisory Board, about what hospitals can expect patient volumes to look like for the rest of 2020. You’ll hear Yakovenko talk about how the Covid-19 pandemic has already impacted patient volumes, how patient behavior has affected volume levels, and how close patient volumes might come to pre-Covid-19 levels this year. More resources: Market scenario Planner: How does Covid-19 impact our forecasts? Covid-19 elective surgery cancelation impact estimator Covid-19 service line impact guide

Around 40 to 50% of Covid-19 deaths have come from residents of long-term care facilities, yet post-acute providers have seemingly been overlooked. Radio Advisory host Rachel (Rae) Woods talks to Jared Landis, Advisory Board’s leader of post-acute research, about the impact Covid-19 has had on the post-acute sphere, and what health care leaders need to do for their long-term care providers right now. In the episode, you’ll hear Landis discuss how vital it is that health care leaders address the effects of Covid-19 on their long-term care providers, how they can do that, especially through innovation, and how Covid-19 has exposed already-existing challenges within the post-acute care space. More resources: Hospital Discharge Strategy During Covid-19 | Advisory Board The SNF Infection Control Guide | Advisory Board Questions? Comments? Want to learn more about Advisory Board? Send us a message at [email protected]

In this episode, Rae talks to Dane Menkin, Director of LGBTQ services at Main Line Health, about how diversity, respect, and inclusion are vital to providing care to the entire LGBTQ population. They give practical advice on to get buy-in and support from leadership, share lessons for teaching providers and staff how to provide cultural competent care for transgender patients, and discuss how the moves by HHS and the Supreme Court impact transgender care going forward. More resources: LGBTQ Inclusive Care LGBTQ Health and Wellness Resources Transgender patients need more than surgery-only care. Here's how to meet their needs How one organization equipped their staff to deliver culturally competent care to LGBT patients 'Sir, these are female hormones': What it's like to go to the doctor when you're transgender Questions? Comments? Want to learn more about Advisory Board? Send us a message at [email protected]

Most leaders are too scared to be vulnerable, but great leaders know that it is the only way forward. How can you take the first step towards vulnerability? To conclude the leadership series, Craig dials in Alicia Graham, an experienced leader and executive coach. Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

In this episode, Rae sits down with Chief Health Equity Officer for United Health Group Michael Currie and VP of social responsibility for Optum, Graham McLaughlin. Together, they discuss why statements that condemn structural racism are not enough, and why leaders must take an authentic approach to combatting racism and improving health equity. Radio Advisory is produced by Advisory Board, a division of Optum, which is a wholly owned subsidiary of UnitedHealth Group. More resources: United Healthcare Health equity How Rush University Medical Center is addressing the root causes of social determinants of health The field guide for defining providers' role in addressing social determinants of health Advisory Board is a subsidiary of UnitedHealth Group. All Advisory Board research, expert perspectives, and recommendations remain independent.

Craig connects with Susan Pastor, an experienced nursing executive who has led teams through all kinds of stressful situations. She shares lessons about fostering teamwork in times of crisis. Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

In this installment of Radio Advisory, Rae is joined by Clare Wirth, an experienced Advisory Board consultant that leads research on behavioral health and care delivery transformation, to discuss the psychological effects of the coronavirus pandemic. Behavioral health needs in the US were already at an all-time high even before Covid-19 became a global crisis, with the highest recorded deaths of despair (related to suicide, alcohol and drugs) in the last 20 years. Living through this coronavirus pandemic causes more grief, fear and anxiety for Americans, an increased sense of loneliness that comes with weeks of social distancing, more opportunities for intimate partner violence and greater possibility of relapse for those struggling with substance abuse. Knowing the existing barriers to behavioral health treatment, health system leaders should be looking to promote available behavioral health resources at every staff meeting for the next three to six months, and foster cross-industry collaboration to align behavioral health treatment with other health services. More resources: How you should (and shouldn't) talk with your staff about mental health Managing mental health during Covid-19 Coping with stress

Now is a time for human-centered leadership. Craig discusses the importance of empathy and things that leaders can do to demonstrate it, with Matt Cornner, who leads the Advisory Board’s program for rising health care executives. More resources: NAACP Legal Defense Fund president on why George Floyd's killing sparked nationwide protests | 60 Minutes Episode 19: Why racism is a health care issue Equip your rising executives with the leadership and business skills they need to navigate the complexity of health care, solve difficult challenges and achieve breakthrough performance. Learn more about the Advisory Board Fellowship.

As executives begin to think about how Covid-19 might change their organization for the better—leaders have their sights set on digital health innovation. And hospitals and health systems aren’t alone, prospective startup and emerging competitors are all looking to this moment as one that can accelerate the adoption of digital health innovation. Rae sits down with Tom Cassels and Megan Zweig of Rock Health to talk about the state of digital disruption in the health care industry and what’s to come. More resources: Amidst a record $3.1B funding in Q1 2020, digital health braces for COVID-19 impact COVID-19 constraints push healthcare organizations to innovate around the consumer Innovation beyond COVID-19: A call to action in healthcare’s new world order The state of gender equity at healthcare startups and VCs in 2019 Rock Weekly (email newsletter) Get in touch with Rock Health