Property Management Growth with DoorGrow

I just got back from an awesome coaching conference at Funnel Hacking Live 2022! I'm armed with so much knowledge and want to share some of that new knowledge with you. In this episode, property management growth expert, Jason Hull, describes a concept introduced by Russell Brunson at Funnel Hacking Live: the Drifting vs. the Driven. You'll Learn… [01:48] What it means to be drifting [04:31] How to escape being a Drifter [06:44] Shifting out of FEAR and moving toward FAITH [8:59] The importance of your effort matching your goals [11:17] How finding a coach or mentor can change your business and your life. Tweetables "A lot of you don't need more dollars. You need more freedom and fulfillment in your life. That's why we want the dollars." "You can't build a multimillion-dollar company with a $2 'why.'" "You're probably feeling the call to do something more, do something greater, but you're avoiding it." "You cannot have an extraordinary business with an ordinary goal in life." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] You're the hero in this movie called Life. It's your movie. You are the hero, and I want you to recognize that for the hero to have a great story and have a great life, somebody needs to call you out. Somebody needs to give you a challenge, a call to come out of the ordinary world, out of the comfort zone, out of where you are into something extraordinary. [00:00:18] All right. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:54] At DoorGrow, we are on a mission to transform property management, business owners and their businesses. We want to transform the industry, eliminate the bs, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:17] All right, so today what we're going to be talking about is we're going to be talking about my experience at Funnel Hacking Live. So I just went to this big conference Funnel Hacking Live in Orlando, Florida with Sarah, my fiance and operation operator. And our intention goal and goal was like to, you know, have fun experience, learn some cool stuff, to be able to bring some cool stuff back to our clients and we get a lot of really cool stuff. And I want to share one of the first things that I got out of that conference with all of you. So. Today I'm going to be talking about this idea of the drifting versus the driven, and this was a talk by Russell Brunson. He's the founder of that event. He's the founder of the software ClickFunnels, and he's probably one of the greatest marketers on the planet, and he is avid student of all things marketing and direct response and copywriting and like what works and funnels. He is the person that put funnels on map. And so what Russell was talking about-- his topic was called The Drifting vs. The Driven. And the idea is that there's two types of people that are out there. There's those that are just drifting, and we've all been that person sometimes where we're just kind, coasting, moving along, just drifting. And then there's also those that are the driven, right? They're very driven, they're aggressive, they want to accomplish things. And when you are drifting, there's also just two substances in the universe. There's two sort of things that exist in the universe. There's things that act and there's things that are acted upon, right? [00:02:54] There's basically creators, and there's those that are created upon, or that are victims, or that are impacted or influenced, and my goal is for all of you to be a creator, right? And entrepreneurs, we know we're driven, right? We're a little bit different than the rest of the world, and there's a lot of people drifting, but even sometimes as entrepreneurs, we get into a state. I was in this for a little while, like after I went through my divorce, that was hard. That was hard stuff, and I just wanted to date, you know, the business was coasting. It was doing well, but I wasn't really focused on growing or aggressively moving it forward or growing. I was drifting. [00:03:30] And you know, when we're drifting as an entrepreneur, as the visionary, as the founder, as the leader of

Wouldn't it be nice if you could sleep at night knowing that you don't have to worry about pests in the properties you manage? In this episode, property management growth expert, Jason Hull interviews Nick Drzayich from Cover Pests to learn about dealing with pests in property management. You'll Learn… [02:00] Cover Pest… It's like Insurance for Pest Control [03:59] Dealing with Pests as a Property Manager [07:48] Dealing with the Different Kinds of Pests [13:13] How Partnering with Something Like Cover Pest Works [16:02] Eliminating Having to Figure Out Who is Gonna Pay the Bill [17:15] Using Pest Coverage as a Selling Point for Property Management Tweetables "We want the tenants to feel good about where they live and have it clean. We also want the owners to understand that their property's being taken care of when it's needed." "It's nice for the property manager to have someone else get some eyes on the property every once in a while." "It's increasing the visibility. It's decreasing some of the potential costs for the owners. It's protecting the owners." "We go out, and we take care of it." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Nick: We want the tenants to feel good about where they live and have it clean. We also want the owners to understand that their property's being taken care of when it's needed and then obviously the property management companies, they don't have to hassle with the back and forth and who's paying the bill. [00:00:14] Jason: Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently. Then you are a DoorGrow Hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:53] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry. Eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert Jason Hull, the founder and CEO of DoorGrow. [00:01:13] Now, let's get into the show and my guest today, I am hanging out here with Nick, and Nick, you got to tell me your last name. I should have asked you before the show. [00:01:25] Nick: No, that's okay. I tell everybody to just say "does your eye itch?" And that'll about cover it. Okay. It's pronounced (dur zye ich) Drzayich. It's a Serbian name, and it's way too many consonants in a row. [00:01:37] Jason: Nick Drzayich. All right. From Cover Pest. Cool. And is it Cover Pest or just "Cover?" Website says "cover." [00:01:45] Nick: Yeah. Cover Pest. Yeah. [00:01:47] Jason: Cover Pest. Okay, cool. Well Nick, glad to have you on the show. So tell me-- give us a little bit of background. How did you-- and I'll just say for those listening, it says, "pest control solution for property managers," like on your website. So tell me a little bit about Cover Pest, and how did you get into this? [00:02:04] Nick: Come from an insurance background actually. 13 years or so ago, I started and grew a independent life insurance agency, and so that's kind of been my background. Right. And so within insurance, you're obviously taking a big cost in life insurance. There's a death benefit with other insurances. There's big expenses that come at some point throughout the life of a policy and you're taking the cost of that and you're spreading it out among all the policy owners. [00:02:34] Jason: Mm-hmm. [00:02:34] Nick: So kind of with that mindset. I was chatting with my business partner who lives north of me, and he actually runs a pest control company and has for several years. We kind of got to chatting about this combination of life insurance and kind of sharing this cost, spreading the cost out and how you could potentially do that with pest control. And that's how we kind of landed on this idea of using that model to help property management companies take care of their pest control issues, which we know are just a hassle whenever they happen. Yeah. And solve that issue for them and allow them to take that off their plate and add a little bit of revenue in the meantime. Got it. And what areas do you guys cover? Is this a national business? Or is this local? How does this work? Yep. So this is a national business. [00:03:21] We obviously have the ability to go anywhere in the country. We have, we start

Wouldn't it be nice if you could eliminate the majority of all sales follow-up and get a higher close rate? There is a way to almost completely eliminate the need for following up in sales. In this episode, property management growth expert, Jason Hull, the founder and CEO of DoorGrow, spills the secrets to eliminating follow-up in property management. You'll Learn… [01:12] Eliminating the Biggest Time Suck in Sales [02:41] Always Schedule the Next Interaction [07:23] What to do When You Get Resistance [09:30] Getting Follow-Up Permission [11:54] Giving Leads an "Out" [13:00] Collapsing Time in Sales Tweetables "Wouldn't it be great if you could eliminate the majority of all that follow-up and get a higher close rate." "The only reason you need to follow up with people is because you failed to schedule the next interaction." "The way to eliminate follow-up altogether is to not have to not have to follow up. It's scheduled already." "Eliminate the need for follow-up by always, always, always schedule the next interaction if you can." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Eliminate the need for follow-up by always, always, always schedule the next interaction if you can. [00:00:05] All right. Welcome, DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing your business and in life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, the daily variety, the unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high-trust gateway to real estate deals, relationships and residual income. [00:00:42] At DoorGrow, we are on a mission to transform property management, business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:05] So today's topic. I started late today because I was like, "What do I want to talk about?" And I was thinking about what I wanted to talk about, and the topic that I decided on is eliminating the biggest time suck in sales to close more property management deals.You want to close more property management deals? One quick way is to eliminate the biggest time suck that happens during sales. You want to know what one of the most important things it is to do, but also one of the biggest time sucks in sales. It's follow-up, right? We know that if we don't follow up, you're way less likely to get the deal. If you don't have a good sales CRM, you don't have good follow-up mechanisms in place, you're less likely to get the deal sometimes just following up, gets you the deal. However, if you're spending the majority of your time following up all the time, wouldn't it be great if you could eliminate the majority of all that follow-up and get a higher close rate-- higher close rate than if you were spending most of your time following up-- by eliminating it. I know that sounds crazy. Right. "How could I do that?" I'm going to share with you a secret that I've taught my clients over the years. That's been very effective, something I use in my own business, something I train my sales team on, and this is how to eliminate the need for follow-up. [00:02:22] So what is follow up? So if you do a cold call or cold interaction with somebody and maybe schedule a call, and you get on a call with them, and you talk with them and maybe it goes pretty well. Then, you need to follow up afterwards-- is what people think, but the only reason you need to follow up with people is because you failed to schedule the next interaction. So, I'm just telling you this secret. It's really simple. The easiest way to eliminate follow up and increase your close rate so you collapse time on the sales cycle, so it takes less time to close deals and you get a higher close rate you're making more money, and the way to eliminate follow-up altogether is to not have to not have to follow up. It's scheduled already. Schedule the next interaction. This is the big secret. It's one of my major key principles I teach in my Sales Secrets training in DoorGrow Academy to our mastermind clients. Eliminate the need for follow-up by always, always, always schedule the next interaction if you can. So what does that mean? What does that look like? [00:03:30] So let's say you do a cold interaction with somebody and they're like, "Yeah, maybe I'll listen to you. Let's set up a call," and you schedule

Everyone on Earth has the same amount of time… the same 24 hours in a day, the same 7 days in a week, the same 365 days in a year. I hear the excuse of not having enough time from property management entrepreneurs all the time. The truth is… this is just a myth. Join property management growth expert, Jason Hull as he debunks the myth of not having enough time in your property management business. Learn how to take the time you have and utilize it effectively in this short episode. You'll Learn… [01:14] The Excuse of Not Having Enough Time [02:41] You Have the Same Amount of Time as Everyone Else… Take Control of it [05:37] Entrepreneurs Want MORE Than just More Money [06:48] Figure out: What are Your True Priorities? Tweetables "Supporting others and contributing to others is its own reward in life." "If you're not getting the results that you want, that's evidence that you're not spending your currencies-- probably especially time and focus-- on the right things." "Time is, I think the most valuable, but focus is the most important when it comes to growing a business." "When you say you don't have time, you put yourself in a position in which you are a victim of circumstance. You have no control." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Is it really true you don't have time? Does anybody else on the planet have time to do something similar? Yes. So it's not whether or not the time exists to do certain things, really the honest thing to take a look at is priorities. [00:00:13] All right. Welcome, DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing your business and in life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, the daily variety, the unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:12] So today's topic-- what I wanted to touch on is something that I shared with some of my clients several weeks back, and I want to talk about the lie or the myth of time as an excuse. So this is something we hear at DoorGrow all the time. We give property managers all these cool ideas and ways to grow their business, and we give them very clear strategies. We even give them scripts, and we often will hear the excuse: "I don't have enough time," and so we have a whole training we built around time to eliminate all of the time that they're spending, but I want to talk about this lie of time. When somebody says, "I don't have time to do this. I don't have enough time," it's not really true. Is it really true you don't have time? Does anybody else on the planet have time to do something similar? Yes. So it's not whether or not the time exists to do certain things, really the honest thing to take a look at is priorities. It's prioritization. Right? So if you say, "I don't have time to do some outreach to investors to add doors, for example," what you're really saying is: "I am prioritizing other things in my business. I'm prioritizing doing maintenance coordination right now. That's my priority. I'm prioritizing handling leasing stuff right now. That's my priority." You may say like, "I don't have time to go to your event," or "I don't have time to do this thing," or "I don't have time for that," but what you're really saying is: "I'm choosing something else." [00:02:41] See, when you say you don't have time, you put yourself in a position in which you are a victim of circumstance. You have no control, and when you use victim language and victim circumstance and stuff like that, that rewires your brain in a negative way. It rewires your unconscious mind and your subconscious in a negative way. You, my friend, are not a victim. You are at choice. There's two things in the universe. This is a universal thing that probably existed since time began, however, it began, is the law of cause and the law of effect. And so there's two things that exist in the universe: things that act and things that are acted upon. And you don't want to be the thing that's acted upon. You want to be the thing that acts, you want to be the thing that's at choice. You want to be the thing

Almost everyone loves a good game with high risk and high rewards. Owning a business is the ULTIMATE high-risk, high-reward game. If you are currently avoiding taking risks, you are avoiding playing the game… this means also avoiding the rewards! Today, property management growth expert, Jason Hull explores the idea of "playing the game," finding hope and faith to play the game, taking risks, and finding rewards. You'll Learn… [01:11] Business is a Game + Why Change is Necessary [07:12] Feel the Fear and Do it Anyway [10:21] How and Why YOU are in Control of the Game [11:30] Why we Ask our Clients to Do Uncomfortable Things [13:40] Lessons Learned from Our Live Events [16:17] A Program Designed to Help You WIN the Game Tweetables "If your goals don't scare you a little bit, they're not big enough." "It actually gets easier the bigger you get and the more doors you have if you do it the right way." "Business is the ultimate game." "Every good thing that's ever come to you in your entire life came as a result of change." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Life is a high-risk, high-reward type of game, and if you're not playing the game, you're avoiding playing the game, then you're avoiding risk, which means you're also avoiding getting the rewards, and if you want to grow your business, you need to be willing to take those risks. [00:00:12] All right, welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:48] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:11] All right. So what we're gonna be talking about today is: play the game. This is the conversation topic that I talked with my coaching clients today. When we're kids, we enjoy playing games, right? Maybe you played video games. Maybe you played board games. There's games like Monopoly that have been around forever, and why are these games popular? Monopoly is a popular game because it's a game that has high risk and high reward. You can land on one square and lose almost everything, right? And you can build up a square in which somebody can land on something and you can gain everything, right? So high risk, high reward. That is how the game of life is played. Life is a high risk, high reward type of game, and if you're not playing the game, you're you're avoiding playing the game, then you're avoiding risk, which means you're also avoiding getting the rewards, and if you want to grow your business, you need to be willing to take those risks because that's what kind of makes entrepreneurs stand out as different. That's what makes you different. Most people on the planet want safety certainty. That's a higher priority. You cannot have a maximum level of safety certainty and run a business. [00:02:26] You have to be willing to step into some risk. You have to be willing to try stuff. You have to be willing to fail sometimes. Now one of my favorite mantras that I love to say when I'm experiencing what feels like failure is I love to say and tell myself that I'm either going to win or I'm going to learn. There's no failure, right? You either win or you learn. The only way I fail is if I quit, if I give up. That's the only way I fail. If I'm unwilling to quit, I can't fail. I will eventually figure it out. It might be hard. It might take me a while, but if I'm unwilling to give up, if I'm unwilling to quit, I can't fail. I'm just going to keep learning. Right. The reason I talked about this with clients today is because, in entrepreneurism, in growing your business, you have to make changes. And so I asked my clients today. I said, "Hey, what is your perception of change? What phrases and things do you think are associated with the word change? What do other people think about the word change? And I said, "Comment in the chat," and we got words like 'uncertain' and, you know, ' fear' and 'uncomfortable' and 'necessary' and stuff like that. And so I wanted to reframe that and I said, "What I would

Do you enjoy your day-to-day in your property management business? At DoorGrow, we want to help our clients build a business that you COULD sell for a seven-figure exit… but you won't want to. This is the goal of our newest program, Built to Sell. In this episode, property management growth expert, Jason Hull shares the 90-day Rapid Revamp program as part of our new Built to Sell program. Learn how you can completely transform your business from sales and prospecting to branding and websites in just 90 days. You'll Learn… [01:16] The First DoorGrowLive Event in 4 years [02:28] Building a Business you Could Sell but Won't Want to [07:13] An Opportunity to Coach other Property Managers [10:38] Week by Week Overview of the Rapid Revamp Program [26:26] What Does the New Program Cost? How Does it Work? Tweetables "Sales and deals happen at the speed of trust." "Culture dictates how you hire and who you hire and who you're able to attract. Culture dictates how you sell and it dictates your sales pitch and how you close deals." "I really think this industry is in its infancy and has massive potential, and I am really optimistic about the future." "If you don't have the business of your dreams, it's because you don't know what you're doing to some degree. You're doing some of the wrong things. You're doing things that are minus signs for you in your day-to-day." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] I love being in my business. I love getting to do what I get to do. I don't have to wear hats or do things in my business anymore that I don't like doing, and that's our goal for our clients is to help them build that business that is built to sell, but that you don't want to. That's the ultimate freedom in business [00:00:16] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and in life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:16] All right. So, today's topic: we are doing this really cool event it's happening this week. So by the time you see this, it may have already happened. If some of you are following us on iTunes or podcast apps or whatever, this may have already happened, but we're doing a live in-person event. DoorGrowLive, the first event we've done in a long time, and it's gonna be here in Austin and it's gonna be awesome. So we've got this event that we're doing in person. It's mostly gonna be just our clients. I think we have a few attendees or small handful of attendees that are not our clients that are gonna be in attendance, but this is going to be mainly for our clients. It's open to other people. If you're watching this live and you want to be there, you can get a ticket. You can go to doorgrowlive.com and get a ticket, and we have other events. We're gonna be doing an event-- not annually-- we're gonna be doing an event with our clients once a quarter because we have almost a hundred clients in our mastermind and we want to get together in person and meet, and this is going to be awesome. This gives us an opportunity to get together, have speakers. And in our mastermind group, we've got so many people now we're organizing them into tribes, and so they get to create friends and connections. It's super cool. [00:02:28] So what our current program is it's called Built to Sell, and so the idea is to build a property management business in the next three to five years. That you have the option of selling. It doesn't mean you'll take that option, doesn't mean that you will exit your business for seven figures, which is the goal. You might keep it, right? And that's probably the goal. The ultimate goal is to have the freedom to exit your business, but not want to because you've built it to be fun and you've built it to give you maximum levels of fulfillment in life and freedom, and it's a source for you to contribute and make a difference. And you feel like it's feeding you life. Like you love being in your business. That's the business I have. I love

At DoorGrow, we aim to expand the property management industry and help the best property management entrepreneurs win. We love gathering new strategies and ideas to help savvy property managers grow their businesses. In this episode, property management growth expert Jason Hull interviews Tommy Chambers from Chambers Theory about the secret to his success. You'll Learn… [02:08] The Secret Power of Trust Equity for Improving Churn Rate [08:59] Keeping on Clients… Even When they Don't Really Need You Anymore [15:09] Benefitting Homeowners and Investors with Ongoing Management [21:02] Why Recognizing Your Team Matters [26:07] Systems Every Business Should Have [31:23] The Importance of Establishing Company Culture Tweetables "It's not just about growth. It's also about keeping the ones you have and the clients you have satisfied. So our strategy has been to take care of our people." "If your churn rate is high, that means you then have to replace all the doors you are losing every single month. If you're replacing every door that you're losing constantly, then you have stagnation." "It's far easier to keep a client than to go acquire new ones... and far cheaper." "Hiring is hard. One of the hardest transitions I see entrepreneurs go through is solopreneur to having a team." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Tommy: We said, "Hey, your services don't have to stop when you come back to live in your own home. We can still be your property manager even if we're not collecting rent. [00:00:08] Jason: All right. Welcome, DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently. Then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high-trust gateway to real estate deals, relationships, and residual income. [00:00:46] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry. Eliminate the BS, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:11] Welcome to the #DoorGrowShow. [00:01:13] Tommy: Yeah, thanks for having me. It's a pleasure to be on. [00:01:15] Jason: Yeah. Glad to have you. So you've been doing property management for how long? [00:01:20] Tommy: 21 years now. [00:01:22] Jason: And how long ago did you start your business? [00:01:25] Tommy: We started Chambers Theory in 2018. This was on the heels of my former company selling to a bigger broker and saw the opportunity to start fresh and bring my theory to the market of what property management should and could look like. [00:01:42] Jason: Cool. Well, welcome to the show. So you guys reached out and wanted to be on the show, I guess you had been listening to the podcast for a while. We've never worked together, right? [00:01:52] Tommy: Not yet. [00:01:52] Jason: Not yet. Not yet. Right. So cool. Well, I'd love to hear how many doors do you guys have right now. [00:01:58] Tommy: 717. [00:02:01] Jason: All right. That's a nice number since 2018. So what's your biggest strategy to add doors? How have you grown the business so far? [00:02:08] Tommy: You know, there's a lot of different ways we've approached that. There's a growth strategy just from organic growth. All of those doors have been organic growth. Of course, we look at acquisitions as well. And then, there's also the client retention. It's not just about growth. It's also about keeping the ones you have and the clients you have satisfied. So our strategy has been to take care of our people, use and try new tech, be early adapters with some new tech, and when we take care of our people and lean into some cool new products and leading-edge technology, the word gets out and when we're effective and take care of our people, people like to follow that. Clients like to follow companies where they have consistency of people they're dealing with and especially if they're happy with their jobs, it really works out well. [00:02:55] Jason: I love what you said. One of the big things that a lot of businesses fail to look at is churn, you know, and retention. And your churn ratio or churn rate is basically the number of clients you had at the beginning of the month. And then, you divide that by the number of clients you have at the end of the month, basically is how yo

As entrepreneurs, we tend to isolate ourselves from other business owners. This lack of connection can prevent you from adding as many doors as you could be. Join property management growth expert, Jason Hull as he shares one of DoorGrow's best strategies for adding doors: the Neighbor Strategy. This strategy will help you form mutually beneficial relationships and alliances with neighboring property management companies that feed you doors. You'll Learn… [01:44] The Issues that Come With Being an Entrepreneur [04:29] Someone's Garbage is Your Golden Prospect [05:50] Finding Two Kinds of Property Management Partners [08:47] The 3 Steps for Turning a COLD Lead into a WARM Lead [14:12] Why a Rising Tide Raises All Ships [16:47] Growing Your Business Without Internet Marketing Tweetables "The problem that exists with entrepreneurs is that we are not focused a lot of times on connecting with other entrepreneurs, so a lot of times what we experience as entrepreneurs in our journey is some sort of isolation." "I think entrepreneurs, after we taste freedom, we become unemployable. We're just not gonna be great employees because we want to control our destiny and once we have freedom and once we have fulfillment, we then want to contribute." "So by giving out some referrals, you're creating a partnership, you're creating people that are going to probably feel obligated to reciprocate and send similar referrals back to you." "You could be adding 5, 10, 20 doors a month just from all the referral partners that you've built using the neighbor strategy from other property managers." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] These relationships can be very strategically effective and they can, once you've built up enough of them, that alone could be enough doors coming in every month that keeps you fat and happy. You could be adding 5, 10, 20 doors a month just from all the referral partners that you've built using the neighbor strategy from other property managers. All right. Welcome, DoorGrow Hackers to the # DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently. Then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high-trust gateway to real estate deals, relationships, and residual income. [00:00:56] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry. Eliminate the BS, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:21] So, this is a special episode because I'm gonna share with you one of our secret tools. It's so simple, you will kick yourself after hearing it, but it's one of our most effective strategies for getting clients to add doors. And what I find is very few property managers throughout the U.S. or beyond are doing this strategy, which seems crazy. So let's talk about the problem. The problem that exists with entrepreneurs is that we are not focused a lot of times on connecting with other entrepreneurs, so a lot of times what we experience as entrepreneurs in our journey is some sort of isolation. Like we get feedback, negative feedback, constantly from the world if you're an entrepreneur personality type that you should just not change things because you're making everyone uncomfortable. Entrepreneurs are people that move society forward, take risks, change things, and school is not built for that. The school system is built for people to be good employees, not business owners, so in the majority of the people out there, they primarily want safety and certainty. This is a higher priority or value for most people than freedom or fulfillment or contribution or support. I call those the four reasons for entrepreneurs. We care more about freedom and fulfillment than we do about having safety and certainty than having a stable, safe 9-5 job. [00:02:46] And some of you may have just felt that pressure and eventually gave up that stable 9-5 job to take a risk to start a business, maybe it's your property management business. I remember taking that leap. It's a scary leap, but it's a leap that once you take, you never want to go back because you experience freedom and you taste freedom and then I think entrepreneurs after we taste freedom, we become unemployable. We're just not gonna be grea

How do you deal with a potential client who chooses a cheaper property management company over you? Sometimes, these clients are just a bad fit, and other times, your sales pitch is actually the problem. Join property management growth expert Jason Hull, the founder and CEO of DoorGrow and learn to deal with price-sensitive prospects and how to qualify potential clients. You'll Learn… [01:54] The Problem is Usually not Price, it's ____ [05:53] Why You Should Sell Certainty… Not Property Management [07:38] Using the Golden Bridge Formula in Sales [11:16] Why Getting Feedback in Lost Sales is Invaluable [14:22] Building a Business You Can Sell… But Won't Want to Tweetables "Most investors do not want to be landlords. They want to be investors." "If you find yourself fighting to keep a client or fighting to get a client, I like to just let go of the tug of war rope." "Nobody really wakes up in the morning, goes, "Man, today I wanna buy property management." What they want to buy is peace of mind or safety and certainty." "Why do you wake up in the morning? Why do you live the life that you do? Why did you decide that this business was a vehicle for you to get fulfillment from and freedom from and contribution from and support." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] If you find yourself fighting to keep a client or fighting to get a client, I like to just let go of the tug of war rope. This is the easiest way to really win in a tug of war is to just not play the game [00:00:11] All right. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, help others, impact lives, increase revenue, and you're interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the daily variety, the unique challenges, and excitement that property management brings. Many in real estate think you're crazy for doing it though. You think they're crazy for not because you realize that property management is the ultimate, high-trust gateway to real estate deals, relationships, and residual income. [00:00:48] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change the perception, expand the market and help the best property management entrepreneurs win. I'm your host, property management growth expert Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:10] So today what we're gonna be talking about is-- during our Grow Call, one of our mastermind calls today, one of our clients brought up that they had a challenge. They followed up with some leads and they found out that they had gone with a cheaper competitor. And they said this had happened a couple of times, and what that tells me as a coach or as a consultant– that reveals to me that there's a leak maybe in their sales process. They might have just been a bad fit. So we always wanna qualify our clients, but I wanted to discuss today and talk about how to deal with the cheaper competitor when somebody is going with another company and how to prevent that from happening. [00:01:50] So one of the things that I teach in our sales secrets training is, when people are really heavily focused on price, one tactic is this formula that's based on neurolinguistic programming, that: "It's not A, it's B." and so the way that you can utilize this, that "It's not A, it's B" formula is really powerful when you're trying to change people's thinking from what they're concerned about and thinking about and focused on to what they should be thinking and focused on. So the way this formula works is you just say, "The real issue is not A. (whatever they're thinking about). It's actually. B." So for example, if the real issue is not price, but they're thinking about price, you would say, [00:02:29] "Hey, Mr. Owner, I find that the real issue and the thing that most savvy investors are focused on is not actually price. The savvyer investors and some of our best clients, what they realize is the real issue isn't price. It's actually things like vacancy. One month of vacancy, if you're paying a mortgage on the property, could be an entire year of management fees. So good property management really may not even cost you anything. If on average you're not very effective at getting the place rented out, or you have a month of vacancy, our management fees would be covered because we're really good at getting things rented out quickly, and we can decrease that vacancy. So that would cover our management fees." [00:03:07] Or "The real issue isn't price. It might be just getting the best amount for rent, and we're really good at getting rent. And so, some people are not really good at gett

Do you experience a lot of pressure and noise in your business? Have you had the same tasks on your to-do list for months? Every business owner benefits from having time set aside for strategic planning. Property management growth expert, Jason Hull shares the secrets to strategically planning out your daily tasks to lower your stress and tackle to-do list items effectively. You'll Learn… [02:03] Setting Aside Strategic Time and Why it Matters [03:26] Setting Intentions for Events in Your Day [05:15] Feeling the Negative Feelings to Lower Pressure and Noise [08:24] Why Celebrating and Appreciating the Good Matters [11:23] Finishing up Your Schedule [14:02] The Secret Final Step: Offloading Tweetables "The king or queen needs to eat first, otherwise you're going to have a starving kingdom." "One of the simplest daily things you can do to get more juice out of your day, more momentum will be to do daily planning." "When you make a decision about what your intention is like, what outcome that you desire to have from this interaction or this event, you are more likely to have that happen." "I want you to remember that the only thing you can do with negative emotions is to feel them." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] If your baseline stress level is higher and higher and higher because you're just adapting to things and you're tolerating things, you are going to feel more anxious and more preloaded and more stressed, and it's gonna catch up with you. [00:00:12] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase your revenue, help others, impact lives, and you're interested in growing in your business and in life, and you're open to doing things a bit differently then you are a DoorGrow Hacker. DoorGrow Hackers, love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate. Think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high-trust gateway to real estate deals, relationships, and residual income. [00:00:48] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:10] So today's conversation topic for today's show is going to be daily planning. And so what I wanted to go over today with you is daily planning and how I plan my day. A lot of these ideas I learned from one of my mentors and coaches, Alex Charfen, with my own adaptation to this. And so this is my way of doing daily planning. And if you're wanting to follow along or try this or do this, you can go to doorgrow.com/dailyplanning, and you can fill out this form and go through this process. I've built a really cool form to take you through this process. It asks for your email address and it will email you your to-do list of everything that you filled out on this. [00:02:01] So I'm gonna take you through this. So first step in doing your planning, and you wanna do this either at night, which was recommended by Thanh Pham, one of my friends, who runs asianefficiency.com, and he recommends that you do it the night before. I usually will do it in the mornings early. I like to get up early before the kids, pets, work, phone calls, et cetera, and use that sacred time in the morning, but whatever time that you do this, map out some strategic time, and I want you to be clear on this principle, that strategic time is really where a business owner is best spending their time rather than tactical day to day work, right? [00:02:42] Tactical stuff needs to get done, but anything that's tactical usually can be done by somebody else. You can offload that you can hire somebody to do that, eventually is the goal. But you spending your time-- somebody needs to be spending their time doing strategic work on the business instead of in the business. Somebody needs to be the general in the tent, you know, making the strategy for the army. The king or queen needs to eat first. Otherwise, you're going to have a starving kingdom. This is where you kind of place yourself at the head of this company and get to be the visionary during strategic time. One of the simplest daily things you can do to get more juice out of your day, more momentum will be to do daily planning. [00:03:21] So, first thing we want to do is take a look at your schedule for the upcoming day. So the first step is: schedule an intention attracting what you want. So what scheduled events do you have today or for the next day? And wha

As a property manager, do your clients and owners allow pets? Do you encourage them to? There is an opportunity to create an additional stream of revenue and avoid fraudulent ESA letters by doing something so many owners are afraid of… allowing pets. This week, property management growth expert, Jason Hull is joined by Logan Miller of OurPetPolicy to discuss the ins and outs of animals in rental properties and why allowing pets can actually be more beneficial for owners and tenants alike. You'll Learn… [01:31] OurPetPolicy's Mission and Why they Started [04:00] The Big Issues with Not Allowing Pets in Rental Properties [08:06] Reducing Fraudulent ESAs and Creating Better Tenants with Screening [11:46] Keeping Track of Pet Problems with Mapping [14:53] The Financial Gain for Property Managers [17:02] Creating Effective Pet Policies and Rules Tweetables "It doesn't seem to make a lot of sense if you're gonna cut out two-thirds of the potential client base in one fell swoop by not allowing pets. You're not gonna be able to get as many qualified candidates probably for that property now." "When, you know, there's less of a pool of tenants and a little sparse, it could take an extra month on average to find that right tenant, you know, if you're not allowing pets and that feeds back into the return on investment for the owner." "Either you allow pets or they will just bring pets or animals into the property and hide it from you-- is a very common scenario-- and most people would rather be honest." "It's just another revenue stream that property managers can add is to make sure that they're tacking on pets and people are very willing to pay pet rent or to pay additional fees for a pet." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] There was a property manager who had like over a thousand doors, and he said, "My best secret is I'm really good at convincing owners to allow pets." All right. We are live. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing in business and in life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:46] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:07] So today ,my guest is Logan Miller of OurPetPolicy, which you can check out at ourpetpolicy.com. Logan, welcome to the show. [00:01:17] Hi, thanks Jason. Thanks for having me. Excited to be here. [00:01:21] Cool. So Logan, give us a little bit of background on you as an entrepreneur and your journey into how you kind of got to the point where you decided to start something called OurPetPolicy. [00:01:31] Yeah. Yeah, so it all started, um, back when I was 23, I purchased my first house and it was a duplex and rented it out and became my own property manager of that. And even rented to college couples, and I was surprised at how many of them being, you know, kind of poor college couples, had pets. And a lot of 'em, you know, would say it was an emotional support animal, and because I lived on the property, I didn't have to accept those. And so, they'd end up paying a $300 pet fee to have it. And typically they're, you know, six or 12 months. And it surprised me that they were willing to pay that, but they did. And eventually between me and family members, grew our portfolio and yeah. Actually just before COVID, you know, we had a no pet's policy on those properties as well, and it surprised me how many ESAs we had-- emotional support animals that we had. [00:02:19] And we got to a point to where, you know, we really looked into it and there were over three fourths of our rentals-- it all had a no pet's policy-- had animals in them and it's like, man, there's gotta be a better way to verify these emotional support animal letters, and so we talked with other property managers, most of them, you know, just accepting the ESA letters. We found online there was lots of websites that sell these letters and we went and got the letters ourselves and surprised at how easy you can get 'em. Just check a box: "I sometimes feel stressed" and they say, congratulations, y

Personality tests can be a great way to gauge potential team members and ensure they are a great fit for your business. Myers Briggs is just one of the personality tests we use here at DoorGrow. Join Jason in this episode as he discusses and describes the Myers Briggs personality test and different personality types in depth. You'll Learn… [01:30] What even is Myers Briggs? [03:28] How to Hire Correctly Based on Personality Fit [05:00] Going in Depth for all 4 Attributes in Myers Briggs Assessments [17:37] The Common Personality Types in Business [32:07] What to do After You Figure Out Your Personality Type Tweetables "Now there's a lot of people that would argue that personality is not always static. Personality is not like always defined and that you can have multiple personalities." "People have a main sort of way that they show up in the world and that's probably their primary sort of personality type and getting people to operate outside of that, there's some friction, there's some challenge." "One of the biggest, most important things to look at in hiring is personality fit." "A lot of times sensors gravitate towards manual labor or doing physical things where they can see physical, tangible, real world results." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Personality fit dictates whether or not they will naturally be good at this job or whether you're going to have to micromanage them, push them and constantly overcome friction in relation to doing the job, [00:00:11] All right, welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life. And you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships and residual income. [00:00:48] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:11] All right. So today what we're gonna be talking about is a tool that I use to look at personality types. Sometimes some people might view this as just looking at like the equivalent of looking at tea leaves, but we're gonna be talking about Myers Briggs and Myers Briggs assessments. So what is Myers Briggs? So Myers Briggs is a lens through which you can look at certain personality types and in Myers Briggs, there are 16 personality types that exist and a really great website you can go to, to do this testing is 16-- one and then the digit six-- so digits 16 --personalities dot com, so 16personalities.com. So if you go to this website, you can then take their assessment for free or have people on your team or people that you're hiring take this assessment for free. At the end of it, it will ask, "do you want these results emailed to you?" have them say yes, plug in their email address. [00:02:11] They will get the email results. Have them forward those results to you, or copy the link from that email and give that to you, that shows their results. It's important because then you can see the ratio, the percentage amount on each attribute. There's four attributes to understand in Myers, Briggs. 16 personalities added a fifth attribute, so to speak, but there's four main attributes. So I'm going to teach you quickly on this recording how to quickly, rapidly type somebody in Myers Briggs so that you can get clear on how they show up in this world and what they're like. [00:02:49] Now there's a lot of people that would argue that personality is not always static. Personality is not like always defined and that you can have multiple personalities. Todd Herman has a great book on that subject, which is about how he helps celebrity athletes and other celebrities come up with or create alternate egos. And it, I believe the book's called _The Alter Ego Effect_. Really cool book, really cool topic. So I highly recommend you check it out. I got to meet Todd in person, hear him speak in person at one of the masterminds I'm involved in as a student and it was really cool to meet him, ask him questions and get clarity on that, so it's worth checking out. [00:03:28] People have a main sort of way that they show up in the world and that's probably their primary sort of personality

Frustrated at the pace of your growth? Do you feel like you should be farther along, by now, than you are? Here's what is holding you back... your Ego. In this episode, property management growth expert, Jason Hull explains how trying to do everything yourself can actually hinder and slow your growth. You'll Learn… [01:08] Why You Feel Stuck and Growth Feels Slow… [03:12] One of the BIGGEST Mistakes You Can Make [04:25] The Fastest Path to Growth [05:38] Why You Might Not Feel Like You are Winning Tweetables "You are smart enough. You will eventually learn how to do everything, but it'll take you probably a decade longer than some of my clients to get similar results. So let's collapse time." "The fastest path to growth where I've had the largest growth in my own business has been to get coaches, mentors, and to really educate myself and to invest in myself and in the business." "It's kinda like Indiana Jones running from the boulder. Indiana Jones running is generating cash and revenue. Right, then the boulder is expenses and it's chasing after him every single day." "One of the biggest mistakes we can make in our business is to not get the right support that we need in the right way as early as possible, or we get the wrong support." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] One of the biggest mistakes we can make in our business is to not get the right support that we need in the right way as early as possible, or we get the wrong support. [00:00:09] All right, welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life. And you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships and residual income. [00:00:45] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:08] All right, what's up everybody. So I wanted to have a quick conversation about the slowest and hardest path to growth in your property management business or in any business. So the slowest and hardest path to growth in any business is to do it all yourself. That's the hardest and slowest path. So are you somebody that feels like maybe you should by now be farther along in your business? You're frustrated with the level of growth and money and time and freedom that you have currently? [00:01:42] Do you feel out of alignment with the four reasons for having a business, which is to have more fulfillment, more freedom, more contribution, like making a difference and more support in the business, right? Do you feel like you're lacking these things? You haven't maxed these things out? Then, it might be because you have some ego, and we all do, right? This is one of the biggest hurdles I see entrepreneurs go through is in the early stages, they think they're really smart and they think they know it all and they think, 'nobody else could do these things as well as I could,' and they think, 'I could just figure it all out. I could do it all on my own,' and they don't get support. [00:02:24] Support is the magic secret ingredient. And this is why. I eventually had to humble myself to a degree and go get coaches and mentors. And that's not an easy thing. It was born outta pain and frustration, like being really stuck, hitting my head against the wall, not being able to like make cash flow sometimes or be profitable or all these things early entrepreneurs deal with in their business and their entrepreneurial journey. It was really painful, you know, trying to like focus on sales and getting business on and then trying to deliver and fulfill on that and then realizing I haven't been focused as much on sales and so now you're in a sales slump, so now I need to go back to sales and focus on that. And then the cash flow comes in and then it wanes and then it comes in and it wanes and like this roller coaster that business owners go through. [00:03:12] One of the biggest mistakes we can make in our business is to not get the right support that we need in the right way as early as possible, or we get the wrong support. Maybe we get the right support, but at the wrong time. Maybe they're the right peop

Do you love your clients? I love my clients. Property management growth expert Jason Hull has worked with hundreds of PM entrepreneurs over the years, and has found that many property managers complain about tenants, owners, and clients. If you don't love your clients, it could be time to take a step back. Join Jason as he gives you 6 changes you can make to love your clients in property management. You'll Learn… [01:48] Finding Clarity for What Clients You Want [05:17] How to Fix Your Product [07:27] Why You Should Probably Be Charging More [08:52] How to Qualify Your Leads to Get Better Clients [12:43] Changing Your Targeting [15:16] Why You Should Set Better Boundaries Tweetables "The very first thing you need to figure out is who do you want to serve? Who do you wanna have an impact with?" "If you don't have clients that you are in love with that you love working with and love serving, you probably have a bad product." "So if you don't like the clients that you're getting, you might be dealing with a lot of price sensitive, cheap people. If that's the case, you probably are charging too little." "Usually the worst prospects are at the end of the sales cycle." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] This is the crux of the beginning of any sales process. This is the most critical piece at the beginning of any sales process in your pipeline is to qualify prospects. All right. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. [00:00:29] DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:47] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change the perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:07] All right. What we're gonna be chatting about today is if you do not love your clients. How do you deal with this? If you don't love your clients? So this is a common thing. I hear a lot of people in the property management industry, I hear a lot of people in general complain about their customers. They complain about tenants. They complain about owners. They are experiencing a lot of frustration, and so in general, any entrepreneur, if you do not love your clients-- I love my clients by the way-- if you do not love your clients, you do not feel like they're great people, you enjoy working with them, then maybe you need to take a step back. [00:01:48] And so, one of the things that I challenge my clients to do is create what's called a client-centric mission statement, an idea that I got from one of my mentors, Alex Charfen. And so the idea with the client-centric mission statement is the very first thing you need to figure out is who do you want to serve? If you're gonna start a business and you're figuring out the mission of this business, who do you wanna serve? Who do you wanna have an impact with? For us, it's largely single family, residential, contribution focused entrepreneurs, you know, property management businesses, like, there's a lot of adjectives there. [00:02:19] I wanna bring up that maybe you're just focused on the wrong people-- might be the first thing. So I would take a look at that. If you don't like your clients, then figure out who do you really want to serve? Who would you like to have? Because if you don't have an intention and you don't have clarity on the type of client or person that you would like to work with, then you may be experiencing basically the evil genie effect. [00:02:46] Have any of you ever seen a movie with a genie and there's always some evil twist, right? The genie's kind of a jerk, and the genie gives them what they ask for but with sort of a sneaky sideways grin chuckling to himself like: "I'll give you exactly what you asked for," but they always give them the crappiest or shittiest version of that. So they're like, "Hey, I wanna be, I wanna be rich or I wanna be powerful or whatever." They're like, "cool. You're a drug lord," you know, and people are trying to kill you, right? The evil genie gives you the worst version of this. [00:03:18] So what I want you to do is write dow

Around 70% of single-family properties in the United States are self-managing. They don't think they need a property manager. At DoorGrow, we wanted to create an enticing lead magnet for our clients by highlighting some of the things that property managers do (that most people do NOT want to do). In today's episode, property management growth expert, Jason Hull, provides 9 reasons why someone might not need a property manager and instead want to do everything themselves… You'll Learn… [01:21] Why we Created this Idea for Leadgen [02:26] The Reasons Why Someone Might Not Need a Property Manager [05:04] Why Someone Would Want a Property Manager to Avoid Dangerous Situations [06:14] How this Concept can Help You in Sales Tweetables "A lot of people that are coming to a property management website might be thinking, 'do I need a property manager?' If they're self-managing." "You might not need a property manager if you would love a part-time job, managing rental properties. Your full-time job just isn't enough. You just don't have enough to do on a weekly basis." "You might not need a property manager. If you love getting maintenance calls during your work week, during weekends, and during holidays, especially at night." "You can very easily during your sales process when you're talking with an investor, just say, 'Hey, do you love doing these things?' and just list out all the things that you do as a property manager." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] you might not need a property manager if you want to be on call anytime to deal with lockouts, move-ins, move-outs, deposit handling, et cetera. You like things that are suddenly urgent and immediate, interrupting your day. You can handle that. That's totally fun for you. [00:00:20] All right. Welcome, DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high-trust gateway to real estate deals, relationships, and residual income. [00:00:58] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:21] So today I wanna share with you an idea called "Reasons You Might Not Need a Property Manager." Okay, so give you a little backstory, add a client in Florida, and we wanted to make kind of a sexy lead magnet for his homepage to capture some leads. And so a lot of people that are coming to a property management website might be thinking, "do I need a property manager?" If they're self-managing, which is usually the biggest target audience, right? They're self-managers. So we wanted to directly attack or attach to that pain or that fear or that uncertainty that they have that, "maybe I don't need a property manager. I'm doing this myself," and they're unsure. [00:02:03] So you could title this: Nine Reasons You Might Not Need a Property Manager. So let's go through these. You might find this a little fun. It's a little tongue in cheek. But you could do something like this as a lead magnet or in talking to your clients during your sales pitch or process, like let's figure out if you even need a property manager. You might not need one if these things are true. [00:02:26] So #1: you might not need a property manager if you would love a part-time job, managing rental properties. Your full-time job just isn't enough. You just don't have enough to do on a weekly basis. You might not need a property manager, right? They would take that away from you. [00:02:46] #2: you might not need a property manager. If you love getting maintenance calls during your work week, during weekends, and during holidays, especially at night. [00:02:58] #3: you love finding vendors and coordinating times between them and the tenants. You enjoy the challenges of how difficult both parties can be to reach and creatively getting all three parties, you, the vendor, and the tenant in sync, right? That's fun. You might not need a property manager if you like negotiating all of that. [00:03:17] #4: you might not need a property manager if you are totally comfortable with all the legal liabilities and risks of staying current on, navigati

Owning a business can be really stressful, but there are ways to lower your stress levels as and increase productivity in your business. How? By developing your physical and mental health as the entrepreneur. In this episode, property management growth expert, Jason Hull shares his biohacking techniques and secrets that have allowed him be happy, healthy, and enjoy his day-to-day in his business. You'll Learn… [02:45] Getting Good Water [05:56] How to Transform your Workouts [09:22] Making Sure Your Body Recovers [11:08] The Benefits of Walking… Just Walking [13:33] 4 Ways to Improve your Lymphatic System [17:26] The Benefits of Cold Showers and Red Light [20:17] Making Time to Calm Yourself [21:25] My Experience with Functional Medicine Doctors [23:25] Leveling Up your Diet Tweetables "A lot of times we might not be focused on our health. We might not be thinking that that's a priority, but if you wanna make more money, in my opinion, it is essential." "Being a business owner is stressful in general, and there's a baseline level of pressure and noise that we experience running a business." "You need to build the business towards what you want and having the day to day that you want and having the life that you want. That's why we have businesses." "Walking doesn't increase stress response in the body. It tells your nervous system that you're calm and that things are okay. It shifts you out of that fight or flight stress response that we tend to shift into as entrepreneurs." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] So I've cut out greens and started on a carnivore diet and I started getting more into meat, getting liver in my diet, getting heart in my diet, and I've found that my inflammation has gone down, because plants, have a lot of oxalates and other things that plants use to protect themselves from getting eaten, and now I jokingly say to people "Plants are trying to kill you," [00:00:23] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:01:01] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We wanna transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:24] So today's topic is how property managers can lower their stress, increase productivity by focusing on health. And so a lot of times we might not be focused on our health. We might not be thinking that that's a priority, but if you wanna make more money, in my opinion, it is essential, and it's important in order to get to that next level. And you might be thinking, "I'm doing alright financially. I'm doing okay." But I guarantee you'll be doing a lot better if you focus on your health. So let's talk about this, and, you know, as property managers, what I hear-- feedback from my clients-- is that they deal with a lot of stress. They deal with a lot of challenges. Being a business owner is stressful in general, and there's a baseline level of pressure and noise that we experience running a business. And that baseline is higher and higher, usually as you grow your business, unless you get the right support and set up a business in a way that is gonna protect you. [00:02:17] You can listen to one of my previous episodes where I talk about the four reasons for running a business and that secret fifth reason, but those four reasons for running a business really is fulfillment, freedom, contribution, and support, and that means you need to be taken care of. That's support, right? And you need to build the business towards what you want and having the day to day that you want and having the life that you want. That's why we have businesses. Otherwise, you might as well just go get a job. So here's some of the tools that I use: [00:02:45] So one of the most simple, basic things is water, like making sure that you're getting hydrated. And so, my secret for having really good water, cause I'm a little bit of a water snob, is that I distill all of my water. Now, a lot of people are like, "Well, why would you do that? Why don't you just filter and reverse osmosis and

Property management growth expert, Jason Hull, has coached and helped hundreds of property management entrepreneurs change their businesses and lives. After all this time observing the industry, he offers an outside perspective on the kinds of software every PM entrepreneur needs. In this episode, Jason Hull describes the ultimate stack of software for property management entrepreneurs, from the back office and maintenance to process documentation and hiring. You'll Learn… [03:00] The Best Back Office PM Software [05:26] Managing Maintenence Requests [08:11] Doing Showings with Tenant Turner, ShowMojo, and Rently [10:00] Inspection Software and Sales CRMs [12:08] What you Need for Processes, Task Management, and Hiring [18:26] Why to Use the Profit First System Tweetables "I don't use property management software because I don't actually manage rental properties, right? But I have talked to thousands of property managers, and so I am kind of like the magic fly on the wall." "Leads are really only good for about the first five minutes." "I want to be able to pick the best tools because software's way cheaper than people." "Shift away from one-off showings to open houses. This is going to be significant in collapsing time there. It creates a sense of false scarcity." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] I want to be able to pick the best tools because software's way cheaper than people, so even some of the most expensive software might only cost you maybe a thousand or 2000 bucks a month, right, if it were really expensive. People usually cost you more than a thousand or 2000 bucks a month. [00:00:14] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships and residual income. [00:00:51] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:14] So we're going to talk about the ultimate property management software stack. I get this question all the time, property management software, "what's the ultimate stack?" Or "what software should I use?" Or "I've heard about this," or "we're using this, is this the best?" And I don't use property management software, right? I don't use property management software because I don't actually manage rental properties, right? But I have talked to thousands of property managers, and so I am kind of like the magic fly on the wall that's gotten more info and I don't think there's any other coach, anybody else out there that has the insight or the views or knowledge that I have. And so let me share with you just based on the feedback that I've gotten from property management business owners, my nerdiness related to software (I'm kind of nerdy.) This is what if I were starting property management company, this is the stack that I would use. And I don't think I have relationships with any of these, so they're not paying me to say this. One of the vendors might give me some sort of incentive or something if I send them business, but I don't even know if they're sending me stuff. I don't pay attention to it. [00:02:25] So, here's kind of the ultimate stack based on what I know right now. And somebody may be watching this and they might think, "there's something better, Jason." If you know that there's something better, comment what you love and what you use and what you think is the ultimate stack. If you're a software geek, if you're a research geek, if you put in a lot of time and energy into this, I'd love to hear from you because I'm always looking for what's best for my clients and for everybody in the industry at large. So for single family, residential property management companies, which is largely the target audience that I focus on, this is the ultimate stack. [00:03:00] So first, basic, you need some sort of back office property management software. This is going to help you with the accounting piece and keeping track of all your rental properties. This is going to be the main sort of foundational piece in your business software- wise. , Usually

If you have made it to the 800-1200 door range as a property management entrepreneur, you have likely found strategies, essential connections, and executive team members that have helped your business grow and scale. However, even at this stage, savvy entrepreneurs tend to find themselves dealing with problems. Join property management growth expert, Jason Hull, in the final addition to the DoorGrow Avatars Series as he details the common issues PM entrepreneurs face at 800-1200 doors. You'll Learn… [01:19] Defining the Savvy Property Management Entrepreneur [03:46] How to Deal with Burnout and Building an Executive Team [05:00] Learning from Smaller Property Managers [07:49] Implementing the Ultimate Planning System [09:06] Transitioning to the Business of Your Dreams Tweetables "At the 800 to 1200 door range, these are savvy property management entrepreneurs. They are savvy at running a team. They're savvy in their business." "As you come up through this DoorGrow scale that I've been talking about of these different stages in the life cycle, you gradually are being more connected to other savvy people and mentors." "It's helpful for you to be around these smaller and more nimble property management businesses, because these businesses, they can implement stuff quickly." "One of the best tips I can have is you need to get a really efficient operating system in place." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] This is better. This is going to allow your team to be involved in decision-making instead of you being so top down, trying to tell everybody what the goals are and what they should be doing right? Because that means you're dragging them up the mountain. They're like all sitting in a wagon and you're clearing the path ahead and trying to drag them up to the goal. [00:00:17] We want to get the team pulling you in the wagon. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:55] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:19] So today we're going to be continuing on that series of these different stages in the life cycle of being a property management entrepreneur. So this might be way beyond where you can even maybe imagine your business at right now, but we've gotten to the point where we're at now that 800 to 1200 door range. So at the 800 to 1200 door range, these are savvy property management entrepreneurs. They are savvy at running a team. They're savvy in their business, so they have probably by now had mentors, coaches... they've invested in themselves, and this is something that's very unique between them and maybe a solopreneur is they've really been investing in themselves in order to get to this level. It's not really possible to get to this level without some self investment and without having really good culture defined in their business. So they have a business that has culture. They have a cohesive team. They've been in the business for a while, like a long time, maybe more than a decade, maybe more than two decades. [00:02:24] At this stage, this might be a multi-generational family business, or maybe it was part of somebody else's business and it was purchased, right. But there's some depth in this business at this stage. They're rare at this stage. There's not a lot of businesses, especially in the single family, residential or small multi space that are at 800 to 1200 doors. [00:02:45] Likely at this stage, if you're the entrepreneur or the business owner, you likely have little to no connection to the business in some ways. Like you just might not be super focused on it. If you are, I want to talk to you because I love those business owners. They're still engaged. They're still passionate about the business and they usually love the stuff that I teach even more than people at earlier stages because they are ready for it and they can value it. You know, a lot of the things that I learn and absorb and take in by investing in

Once an entrepreneur reaches a certain level of doors in their property management business, they often seek to quit wearing so many hats and offload as much as they can. Unfortunately, even with 600-800 doors, PM entrepreneurs struggle to build an executive team, enjoy their day-to-day, and reach their business's full potential. In this episode, Jason shares his insight on the unique challenges that property management business owners face in the 600-800 door range. You'll Learn… [01:16] The Next Property Management Entrepreneur Avatar [02:00] What Entrepreneurs Have in The 600-800 Door Range [03:20] A Common Mistake Entrepreneurs Make with Ads [05:59] Expanding and Starting New Businesses [07:00] Why PM Entrepreneurs Get Stuck at 600-800 Doors [08:55] How to Get Support and Get Unstuck Tweetables "It's really difficult to outpace the market attrition with marketing." "If the main goal is the four reasons…If you do it the right way, this could be really a fun time in the business." "Have an executive team, trust them to implement things, paint the picture of the vision, and focus on building the right culture and investing in coaching and mentoring and supporting your team members." "We need a framework, a planning system, so that this is done effectively, that's led by the team, that's not top down and pushed and forced by you. This is where you really start to trust your team." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] We get into this temptation where we're like, "I can just throw money at things to solve a problem." Unfortunately, this usually becomes painful as the market shifts. And at this stage, you probably are losing more doors due to the owners selling than advertising can replace. [00:00:15] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing your business and in life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:55] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow now let's get into the show. [00:01:16] All right. So today we're going to continue on this series of going through these different stages of the property management entrepreneur life cycle. So really brief recap: we've touched on some of these different stages, like being a pure startup in the startup stage, solopreneurs, creating a little bit of leverage. Today we're going to talk about the 600 to 800 door category. So last time, we talked about the 400 to 600 door category. And so, there's kind of a category of property management business owners in the 600 to 800 doors. And at this stage, they are actively seeking to escape the day-to-day and to get others into key positions. [00:02:00] So usually, universally, you have a BDM by about the stage. You're probably no longer doing all the sales yourself. You might, if you really love that and you're really good at that, you may hold onto that. But a lot of times they're getting a BDM. They're no longer focused on doing the sales. Either that, or you've made it probably your full-time focus like that's probably your full-time focus and you now have somebody else handling all the operations. So you've picked one of those sides: you've either shifted to doing all the operations and kind of running the business, and you have a BDM that's doing the sales, or you've shifted into being the salesperson, and you have an operator in your company. [00:02:39] But either way, you're likely totally out of the actual day-to-day, boots-on-the-ground-level work of operations or fulfillment in the property management business. So at this stage, you probably now believe in pulling in outside experts. You probably believe in using coaches and mentors. You probably believe in investing in yourself and in the business to move the business forward. I don't think you generally get to this stage unless you've kind of moved past that idea that "I'm going to do it all on my own, and I'm going to do it all myself" and "I have all the answers." Right? You've evolved beyond that. Because that would have held you back or held you small, you know, prior to this.

At DoorGrow, we have some of the savviest property entrepreneurs on the planet in our DoorGrow and Scale Mastermind. Brannon Potts is a property management business owner in North Texas, who joined DoorGrow with only 71 doors. In only 3 months, Brannon was able to grow his business to over 100 doors with 70 more on the way! Join property management growth expert, Jason Hull, as he interviews Brannon Potts, a DoorGrow client. Brannon shares his experience with DoorGrow and how he has seen it make a beneficial impact on his business. You'll Learn… [01:12] Meet DoorGrow client Brannon Potts [04:42] Investing in Yourself and Your Business with Coaching [07:27] What Makes Jason and DoorGrow Different? [13:09] DoorGrow's Two Key Ideas… [20:07] Finding Fulfillment by Growing and Scaling the Business [22:49] How Brannon used DoorGrow's Script to Add Doors [27:08] How You can Grow and Scale Your Business Tweetables "We have these moments as coaches where we feel like-- it's similar to as being a dad and seeing your kid get an award or do something." "As you've been building your business, it could get uglier and more painful, but we always try to make sure that the client understands that's the wrong way to do it." "Good, coaching or good marketing or good anything that you're going to pay for should give you an ROI, right? That means it's a good investment." "A lot of people are thinking 'I'd rather just spend money. I'd rather just spend money because it would save me time,' That's a cost. That's not an investment." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Jason: For those that are on the fence, thinking about DoorGrow maybe they've heard about DoorGrow, what would you say? [00:00:05] Brannon: You might not like this, but I think it's so good, sometimes I wouldn't want to tell anybody cause it's so good for people. [00:00:12] Jason: All right. Welcome, DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing in business and life, And you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. [00:00:49] At DoorGrow, we are on a mission to transform property management, business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:12] And my guest today is one of my clients, Brannon Potts. Brannon, welcome to the show. [00:01:19] Brannon: Thank you. Thank [00:01:20] Jason: you. [00:01:21] So it's good to have you. So Brannon, you're a client that I really enjoy working with. 1. Because you just do what I tell you to do, and it works and you're doing the right things. So I appreciate you as a client because that's always fun for me is to have clients that like, believe in what we're doing, and get it. And do it. You know, starting out, why don't you tell everybody a little bit about how you got into property management in the first place? [00:01:47] Brannon: Sure. I think it was back-- late 2016. We were actually doing well in our sales business but had a friend give us some advice about getting into property management and you say it, even in the intro: at first, I didn't have just a great perception of property management, but I said, okay, I'm going to get into this business, learn it. I didn't know it very much. I didn't know it really much at all. And we began to grow. And over these years, we just, we grew a little bit and happened to see one of your ads and started investigating and just said, you know what? I want to join this coaching. And I did. I just said, "I really don't know very much about the property management business, and you have a background in coaching this. I'm just going to follow what he says, not question it, and just do it." [00:02:46] And then I was going to hold your feet to the fire because you promised it and committed that if I did, you would refund my money, and I began to do that and I still have so much more to go because in your coaching, the depth of that coaching that you give, I think I'm only maybe touching on 10% of it right now. And I'm looking forward to actually many years to come of getting deeper and deeper in implementing all the things that you provide in coaching because I've been coached befor

If you are a property management entrepreneur in the 400-600 door range, you likely experience the same issues as others in this category: company culture, strategic planning, and more. In this episode, property management growth expert, Jason Hull continues the stages of the Property Management Entrepreneurial Journey series with the 400-600 door category. You'll Learn… [01:10] Recap of the Other Property Management Entrepreneur Types [03:29] Defining the 400-600 Door Range [04:52] Making Sure You Have Help in the Business [06:42] How to Build Your Team and Processes [08:23] Optimizing Your Business: Strategic Planning [10:09] Transitioning from Transactional to Transformational Leadership [11:20] Recap of the Other Property Management Entrepreneur Types Tweetables "So by the time you get to this 400 to 600 door stage, you are either in a massive amount of pain, it's really painful, or you finally solve some of those issues." "So I'm hoping if you're at this stage, business is not crazy. It's not crazy at work, and things are good. And a good book recommendation is It Doesn't Have to be Crazy at Work by Jason Fried." "I believe most meetings are wasted time, but strategic planning, strategic meetings is one of the ways we really help scale and grow property management companies." "If you don't have really clear strong culture, you probably don't have a really clear, good team." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] So by the time you get to this 400 to 600 door stage, you are either in a massive amount of pain, it's really painful, or you finally solve some of those issues. [00:00:10] All right. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, increase revenue, help others, impact lives, and you're interested in growing in business and life, and you're open to doing things a bit differently then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships and residual income. [00:00:46] At DoorGrow, we are on a mission to transform property management businesses and the business owner. We want to transform the industry, eliminate the BS, build awareness, change the perception, expand the market and help the best property management entrepreneurs win. I'm your host, property management growth expert Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:10] All right. So on previous episodes, we were doing this series of talking about all these different stages of property management entrepreneurs, and just to catch people up that have missed those, go back and watch those-- or listen. But what we talked about is we talked about pure startups, and then we talked about those that are kind of seekers and getting past that fantasy stage, and now they have a real business and seekers where they're kind of trying to figure stuff out, and these are all different door levels. [00:01:36] And then we talked about the solo preneur property managers, and then we talked about those stuck property managers on one of the recordings. And then we talked about the transitioning property management entrepreneur, has broken the 100 door barrier, and they're leading into that next sand trap, which by default, they'll get to within a year or two, usually in the 200 to 400 door category. And we talked about that. I call it the standard property management entrepreneurs. So we talked about that group and category. And then during that last recording, I talked about the side biz, property management entrepreneur, cause some artificially break, the 100 door barrier and they really just have a side business. Real estate is maybe their main thing. And they artificially are stealing resources from that business. [00:02:19] All right. That brings you to the present and you're missing a lot of good info so that you can understand where you're at in this journey and which things you should have tackled at these various stages. We're going to talk a little bit today about. That next level. This is those that break past that 200 to 400 door sand trap. Sometimes I call it the second sand trap, maybe the third sand trap. First one is usually where just getting started. That's like the hardest hurdle for a lot. And so that could be the first, the real first sand trap once you've launched your business though is about 50, 60 doors, I see a lot. I call it the solopreneur sand trap. [00:02:53] A lot of people get stuck there. They paint themselves into a corner. They end up trapped and that's really uncomfortable for them. So it's not like working. So the next

A lot of property management entrepreneurs get stuck in this area between 200 and 400 doors. They've built the wrong team, and everything in the business feels like it's out of alignment. These are the standard property management entrepreneurs. Property management growth expert Jason Hull, the founder/CEO of DoorGrow, shares the next avatar in this series of episodes about the different types of property management entrepreneurs. You'll Learn… [01:15] The Next Avatar: The Standard Property Management Entrepreneur [02:07] Have You Built the Wrong Team? How to Build the Right One [05:10] Defining Your Role in the Business [06:12] The Issues in the 200-400 Door Range [09:50] Defining Your Company's Culture and Hiring [12:57] Inspiring vs. Controlling Your Team [14:29] The Side Business Property Management Entrepreneur Tweetables "You can't have a team that's your dream team, that's awesome, that makes you feel really well-supported if you are showing up incorrectly." "There is nothing in the business that you have to be doing in the long run. There's nothing. You can offload any piece of the business." "The only reason every team member should exist is because they are taking something off your plate." "Tactical work just keeps businesses alive. Strategic is what really grows businesses." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] So they, at this stage, you probably also have all the same leaks in your business that the smaller companies do. You have leaks in your website, you have leaks in your branding, you have leaks in your reputation, you have leaks in your pricing, you have leaks and all these different areas of your business [00:00:13] All right. Welcome, DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing in business and in life, and you are open to doing things a bit differently then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals relationships, and residual income. [00:00:52] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull the founder and CEO of DoorGrow. Now let's get into the show. [00:01:15] So we are going to continue our series this week, talking about the different avatars that we target here at DoorGrow. And so we're going to talk about a group that maybe listening to my intro were thinking, "you know, I don't know about that. manifesto, Jason. I don't know about having more freedom and that property management makes me feel good." You might be feeling really stressed out and you might have a big team helping you do this. And by big, I mean maybe you have like five to 10 people even. So we're going to talk about what I call the standard property management entrepreneur. And this is the property management entrepreneur that has built a team, but it's the wrong team. And so this is usually in the 200 to 400 door category. This is where I see-- I sometimes call this the second sand trap or the third sand trap-- this is where a lot of property management business owners get stuck. And the reason they're stuck is because they've built the wrong role for themselves, and they built the wrong team around the wrong role. So they're showing up as the wrong person. And then they built a business and a team around that wrong person to support the business. And so everybody's out of alignment. [00:02:25] You can't have a team that's your dream team, that's awesome, that makes you feel really well-supported if you are showing up incorrectly. And so usually, that's the problem is that the entrepreneur has these myths or these misconceptions or these beliefs that they're the business owner, so they should be doing X, Y, and Z. "I'm the business owner, so I have to be the one doing the sales and selling to people. "I'm the business owner, so I have to be the one doing accounting" or "I'm the business owner. I have to be running the meetings and handling the operations." Right. I just want to let you know, I'm letting you off the hook. I'm giving you permission, not that you need it from me, but you can give yourself permission. There is nothing in the business that you have to be doing in the long run. There's nothing. You can offload any piece of the business, and the ultimate goal of the busin

After pure startups and solopreneurs comes another type of property management entrepreneur with its own unique challenges: the transitioning property management entrepreneur. Property management growth expert Jason Hull shares his insight on the issues and problems that PM entrepreneurs face in the 100-200 door range. You'll Learn… [01:20] The Next Avatar: the Transitioning PM Entrepreneur [03:35] Learning to Trust Others and Building Your Team [07:41] Moving You Toward the Four Reasons for Starting a Business [09:13] Offloading the Tasks You Don't Like [09:41] Are You in This Stage? Keep Going!! Tweetables "If you add teammates and you're adding more expense to the business, you have to make sure you're doing it with the right people for the right things that the business needs most." "There is nothing in the business that you have to do in the long run. If there's any piece you don't enjoy, you can get somebody else to do it." "You can learn endlessly, but you need to be taking the right actions as quickly as possible." "So if you're in that stage and it's uncomfortable right now, just keep going. Double down. You will graduate." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] So property management entrepreneurs, they don't stay at this level of this transitioning property management entrepreneur in the stage between zero to 200 doors. They don't stay there for very long. They either make it to the next level or they contract from struggle and attrition. [00:00:16] All right. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing in your business and in life and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:57] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. [00:01:20] Now let's get into the show. So in today's episode, we're going to continue on this sort of train of thought or the series of talking about the different avatars that we target here at DoorGrow, and basically these different stages of progression in the entrepreneurial journey of property managers. So if you've missed some of the previous episodes in which we've talked about solo, preneurs, pure startups, those that are stuck, property managers transitioning is what we're talking about today. So go back and listen to previous episodes. We talked on previous episodes about pure startups and then graduating into that solopreneur stage of, you know, going from seeker to solopreneur. [00:02:04] And the next is transitioning. I call them transitioning property management entrepreneurs because they don't stay in the stage very long. So once you break that hundred door barrier, if you do it in a healthy way, you have basically graduated from that previous sort of sand trap, and you're going to graduate to the next sand trap. [00:02:27] And we'll talk about that on another call or another recording, that will be the kind of the standard property management entrepreneur, where they have a legit business at 200 to 400 doors. So you break the hundred door barrier usually within a year or two, if you do it in a healthy way, breaking that a hundred door barrier, within a year or two, you're going to be in that next sort of sand trap, typically, that next sort of challenge at 200 to 400 doors, and that's one of the most painful spots to be in. And we'll talk about that in a future episode. So let's talk a little bit about this transition. So say you break a hundred doors. You know now how to add doors. [00:03:08] Most likely you've done the work. You've did something that you can repeat. Finally, you're figuring out how to get past that first sand trap. You're figuring out how to grow and add doors. And so you've now graduated from being just at that solo preneurs sort of status. You've likely hired your first team member or two, and you're focused maybe a little bit on building processes and creating a little leverage for yourself. Maybe through assistance or other things. Going from seeker to that stage requires giving up control and trusting others, since that's really difficult for a lot of people. You pr

I have noticed that property management entrepreneurs often try to do everything themselves. They think they can figure anything out on their own. This leads to frustration and wearing way too many hats as the business owner. Property management growth expert Jason Hull describes the next stage in the property management entrepreneur journey, the solopreneur. You'll Learn… [02:02] The Property Management Solopreneur [04:19] The Cycle of Suck and the Solopreneur Sandtrap [06:28] Fire Your Worst Doors! [08:15] $100 Earned Does not Justify $100 Spent [09:57] Don't Undercharge [12:14] You Are Probably Limiting Your Own Business Growth [15:01] You Don't Have to Do Everything Yourself Tweetables "It is absolutely possible to have the business of your dreams, to have the team of your dreams that supports you." "If you have a crappy reputation and you're getting crappy reviews online guess what you attract more of? More crappy owners." "You can't just go add another a hundred dollars expense because you're making another a hundred bucks." "You can either be right, or you can win. You can either keep your excuses or you can start getting results, but you can't have both." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] All right. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing in your business and life. And you're open to doing things a bit differently then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships and residual income. [00:00:42] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:07] Alright, everybody. So I just got back from Mexico. My last episode was about the importance of taking a vacation and it was an awesome vacation, except for one thing. I got sick. I probably ate some food I shouldn't have, or maybe some seafood that wasn't cooked right. Or maybe I was at a bad restaurant. I don't know. Maybe-- I heard the ice sometimes, it's the ice, not what you're drinking, but it's the ice they put into it. Cause they didn't filter the ice. I don't know. So, anyway, I got sick and so I'm still feeling a little bit on the weather. I'm not feeling amazing or a hundred percent today, so you'll have to excuse me, because I am human. [00:01:47] So, but today we're getting back into talking about these different avatars that we target here at DoorGrow in property management. And so we're going to talk a little bit about today the solo preneur property management. Last time, if you missed that episode two episodes back, we talked about seekers and then a couple of episodes before that we talked about pure startups. [00:02:12] So if you miss those episodes, go back and listen to those, then there'll be very insightful for you to learn the entrepreneurial journey as he moved through various stages of property management. So today we're talking about solo preneur, property management entrepreneurs. And so these, I usually quickly categorize just based on door count. These are usually going to be people that are maybe you know, they're under a hundred doors. Usually they're stuck in the 50 to maybe 60, maybe 80 door range. A lot of times they'd been in business for two to five years. There is also a category of them that I call the stuck property management entrepreneurs. [00:02:48] And they've been in business anywhere from four to 20 years. And they're still in that five 50 to maybe a hundred door range. So let's, let's first get into kind of identifying these solopreneur property managers. The reason I call them solopreneurs is they're caught in what I call the solopreneur sandtrap. This means they've been in business usually short time, maybe three to five years before they even reach out for help. I get a lot of people at that stage that reach out for help. They don't do it in the first year, first, two years, sometimes even the third year until maybe towards the end of that. [00:03:24] Because lot of times, they think they can figure it out on their own. And they're trying. They're trying lots of different stuff. Usually they're right around 50, 60 doors, I find they might get up to maybe about 80 if they have a spou

If you want to scale your business, you have to let go of controlling everything. How? Plan a vacation. Vacations are ESSENTIAL in owning and running a business. Yes, really. Property management growth expert Jason Hull and DoorGrow Operator Sarah Hall explain why taking vacations is essential when running a property management business. You'll Learn… [00:38] Where is Jason this Week?? [01:47] Why Should You Take a Vacation as a Property Manager? [02:53] Schedule Your Vacation in Advance [04:08] How to Prepare Your Team (p.s. You are Not as Important as You Think [06:21] Making Sure Your Business is Scalable Tweetables "Vacations are essential. You've got to be able to take a vacation and relax, otherwise you'll burn out." "If you don't schedule time to make sure that you are healthy mentally and healthy physically and taking time to relax, the whole business will suffer." "It forces your team to step up and level up because they can't lean on you anymore. So by taking vacations, it actually improves your team." "I realized I'm not as important as I thought I was in my own business. Which is humbling." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Sarah: Vacations are essential. You've got to be able to take a vacation and relax, otherwise you'll burn out. [00:00:05] Jason: All right. Welcome DoorGrow Hackers. So today's going to be a little bit of a different episode. I'm on vacation. And where are we? [00:00:16] Sarah: Acapulco. [00:00:17] Jason: Acapulco. So this is going to be a little different episode. I'm doing this from my phone. So hopefully this turns out. You're not going to-- I'm not going to read my manifesto, my normal intro. Just know that if you are a property management entrepreneur that wants to grow your business and you do things a bit differently, then you are a DoorGrow Hacker, so. And, uh, you want to do things differently, alright? That's like the short version. [00:00:38] All right. So, we're sitting here at the Banyan tree resort in Acapulco, which is like the number one resort. It's really nice. We are by the little pool near the bay here. This is the ocean. And, uh, what are we drinking? We've got the best mojitos that I've ever had. Which really sucks because once we leave here, I will forever feel like all other mojitos are not as good because these are the best ones I've ever had, so we'll have to come back to get a good Mojito I guess, so. They're really good. [00:01:14] Anyway, what we want to talk about on today's episode is vacations, the importance of vacations. So one of the things I've noticed in dealing with and helping and talking to thousands of property managers is that there's a general lack of taking vacations. And this is one of the things that I coach clients on doing. So I'll let Sarah talk. So I'm here with my fiance, Sarah, who's also the operator at DoorGrow. She's amazing. She's already helped us save hundreds of thousands of dollars and figuring out things and really getting operations dialed in. So why do you think managers should commit to taking vacations? Like I'm in such a state of overwhelm, I'm completely part of the day-to-day operations. I don't have the support that I need. How am I going to take vacations? [00:02:02] Sarah: So I'm also a property manager and vacations are essential. You've got to be able to take a vacation and relax, otherwise you'll burn out. It'll just keep going, your business. You're always going to have things to do. You're always going to have your endless to-do list and your things that need to get done and you would like to get done and things that you know is gonna happen to move your business forward. So that will never end, ever. So, if you don't schedule time for yourself, then your business will suffer. If you don't schedule time to make sure that you are healthy mentally and healthy physically and taking time to relax, the whole business will suffer. So make sure you take some time for yourself. Plan family time. Plan vacations. Plan little trips. [00:02:53] Jason: To really make sure we drive this home. I want to point out that just scheduling a vacation. Schedule it out in advance. Give yourself plenty of time to prepare. If you haven't taken one in the last two or three years, do it right now. Sit down with your partner, your spouse, whoever, especially if they're involved in the business with you and say, "let's just schedule it." Because just by scheduling it and setting that intention, you have to figure out how to make it work. Set it out 90 days out. You can pretty much change everything significant related to this in the business in the next 90 days. Schedule a vacation schedule six months out if you feel like there's no possible way you could do this. But schedule the vacation and then do everything you need to do to get ready for it. If you have a team, even better. You can start meeting with your team

After getting past the pure startup phase, property management entrepreneurs begin to face new challenges. Whether you have 1 door or 50 doors, you probably experience similar problems and fall victim to common mistakes. Property management growth expert Jason Hull explains the common pitfalls and challenges that "seekers" face in the property management industry. You'll Learn… [01:12] Seekers: the Next Phase of Being a Property Management Entrepreneur [03:14] Falling Victim to Franchises [04:34] Learning the Ropes: Product Research Interviews [07:16] Getting that First 50 Doors [08:11] Becoming an Expert in Your Field [11:47] How to Collapse Time and Avoid Wasting Tens of Thousands of Dollars [12:32] Getting the Right Kind of Leads Tweetables "One of the big challenges: you don't know yet what you don't know at this stage." "Get educated because the more educated you are, the more of authority you are" "If you are a decent human being, you will experience imposter syndrome. Every entrepreneur goes through this state." "Remember, nobody wants to buy property management from you. What they really want to buy from you is peace of mind or safety and certainty." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Remember, nobody wants to buy property management from you. What they really want to buy from you is peace of mind Welcome DoorGrow Hackers to the #DoorGrowShow! If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and your life, and you are open to doing things a bit differently than you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships and residual income. [00:00:48] At DoorGrow, we are on a mission to transform property management businesses and the business owner. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I am your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:12] So on a previous episode, we started talking about this journey that the entrepreneur or the property management entrepreneur business owner goes through. And we started with the pure startup. The zero door crowd. So today we're going to get into the next level. It's barely beyond that. It's like one door beyond that. Like they've actually started. And these, I call seekers. Why? Because they are seeking a lot. They're seeking a lot of knowledge. They don't know a lot. They're trying to figure out like what they need to do. They're trying to get over all sorts of challenges. So when you first start taking action, that's a big leap. It's difficult. So a lot of times these might be-- and if this is you, you're likely a realtor, maybe with a few rental investment properties of your own. Maybe you have a little bit of experience managing properties for yourself, or maybe a little bit for others. [00:02:14] These seekers are not yet even aware of how painful and tough it can be until they mature into kind of that next level we'll get into in a future episode. They are now wanting to start a property management business, and they are easy prey to making many common mistakes. They fall prey to a lot of potential pitfalls, such as selecting poor branding. Choosing poor branding that costs them a lot of leads, getting a website that doesn't convert and capture leads well, not pricing themselves effectively... like trying to be the cheapest in the market, no strategy for online review gathering and they start quickly earning a negative reputation just from their first few interactions taking on bad clients that costs them 10 times good ones. We talked about the cycle of suck on a previous episode. I recommend you review that if you're in this stage or any stage, really. And so that is a challenge. They're caught in the cycle of suck. [00:03:14] A lot of times in this seeker stage, they fall prey to expensive franchises. And so, you know, you can check out DoorGrow, and just Google DoorGrow and "property management franchise alternative." and we have a whole page about the potential pitfalls of choosing into a property management franchise and all the limitations that that creates and why it may not be a good fit for almost anyone so. Paying for expensive and ineffective marketing channels, which franchises generally push you towards such as SEO, pay-per-click content marketing, social media marketing, pay per lead services, and you end up gett

How many times have you considered going into short term rentals as a property manager? Short-term and vacation rentals are enticing, but they can also be an intimidating niche for newcomers. Today's guest is Alex Jarbo, short-term rental developer and manager and CEO of Sargon Investments.He is the host of the Youtube Channel called Alex Builds where he teaches the ins and outs of short-term development and management. You'll Learn… [01:08] Starting out in the Short-Term Rental World [08:04] Useful Tools for Managing Short-Term Rentals [12:13] Virtual Guidebooks: Providing a Unique Experience to Guests [15:42] Dealing with Common Issues in Short-Term Rentals [18:32] Some Extra Tips from Pro Short-Term Rental Manager Alex [23:06] The Shifts in the Industry Since COVID [25:34] Where to go to Learn More! Tweetables "And anytime I talk to someone they're like, "I don't know where to start investing." I was like, just start in your backyard." "It's easier to rent out these unique properties compared to, say, something like a normal condo or something." "I like the property to be an experience in itself on top of the city that the people are visiting for the attraction." "I talk to a couple of people a week then it's like, is it too late to invest in short term rentals? Like, no. It's not. Invest and manage both." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Alex: I talk to a couple of people a week then it's like, is it too late to invest in short term rentals? Like, no, it's not. Invest and manage both. [00:00:06] Jason: Alright, welcome DoorGrow Hackers to the #DoorGrowShow! If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you're interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships and residual income. [00:00:44] At DoorGrow, we are on a mission to transform property management businesses and the business owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I'm your host, property management growth expert Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:08] And today's guest is Alex, Alex Jarbo. Am I saying your last name right? [00:01:13] Alex: Yup. [00:01:14] Jason: I did? Okay. I didn't know if it was like a soft, "h" sounding 'j' or something. So Alex, welcome to the show. You have a company called Sargon investments. You do a lot of cool Airbnb stuff. So I'm really excited to have you on as a guest. I think the Airbnb market is of interest to a lot of my clients and a lot of property managers. It's heating up. There's more interest growing. So, maybe to get started: tell us a little bit about your background and how you kind of got into dealing with rental properties. [00:01:48] Alex: Yeah, absolutely. So I was originally, I served about four and a half years in the Marine Corps. And then I had gotten to a point where I just wanted to branch out and sort of do my own thing outside of the military. So, got out, and then the day I got out of the military, I actually moved down to where I live here in Asheville. Prior to that, I spent a couple months trying to figure out like where I wanted to move. I'm originally from Detroit, Michigan. And I wanted to get into short-term rentals. That was sort of the niche that I had chosen inside real estate. So when I moved here, got my real estate license, helped some people purchase and sell properties, but I saw a lot of people purchasing short term rentals that would just come to me. [00:02:26] So I decided to purchase my first one or at least start to purchase my first one. And I originally wanted to use my VA loan and purchase like a duplex or a triplex, live in one, and rent the other couple out on Airbnb. But what I realized really quickly was that like it was just very difficult, even back then in 2017 to find good, cash flowing short-term rentals that weren't completely out of my budget at the time. So after maybe like three months of looking and getting outbid a lot, I decided to build my first short-term rental. And on top of a building I decided to take over the, uh, management. So that's where I decided to both start a development company and start a management company. And that one property turned into two, two turned into four that we're developing, and now we're developing 10 and then working on like a boutique resort. [00:0

If you own a property management company, you know how difficult it is to get solid leads and add doors. It's even harder to get started when you have no doors, no experience, and you are focused on the wrong things. Property management startups often make a lot of the same mistakes. Property management growth expert Jason Hull addresses common myths and misconceptions about starting a property management business and adding doors. You'll Learn… [01:14] The DoorGrow Avatars: Pure Startups [04:20] The Myth of Growing a Business by Stealing Prospects [06:57] The Myth of Being the Cheapest Option [08:36] Fantasy vs Reality in Business [10:17] Embracing the Suck [14:16] Become an Expert + Tenant Landlord Law [17:26] Get Help and Resources! [19:28] Branding and Website Mistakes [24:52] More Helpful Resources to Check Out Tweetables "The biggest hurdle to overcome is they have decided they're going to start a business, but they haven't actually started it yet." "Every entrepreneur goes through this journey of learning through difficulty and pain." "Going with an unknown disrupts safety and certainty, which is the number one thing that owners want to get from a property manager." "There's no reason to charge less than what the typical or most common market rate is. You're just making your life harder." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Alright? Nobody wants to suck, but the biggest secret I can tell a pure startup... the biggest secret is: you need to get the 'suck' out of the way. You have to suck. [00:00:10] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing your business and life. And you're open to doing things a bit differently, then you are a DoorGrow Hacker. [00:00:28] DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income [00:00:47] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:14] So I'm thinking what I want to do with the next few episodes-- and I may change my mind-- is go over the different avatars that I recognize in the industry, or basically the different target audiences that we target as DoorGrow. So, this is something that, uh, we just brought on a new team member recently, and I was helping them to understand the property management industry. [00:01:37] And we have this document that I've created once to give to marketers to help them understand who we're targeting. We didn't have much success with outside marketing firms. So it's all in-house now, but I still have this document. So I wanted to talk a little bit today about startups and some of the challenges and what I'm talking about are pure startups. [00:02:00] Pure startups are those that have zero doors right now. They have no doors. And I think I may have talked about the idea of fantasy versus reality, but I'll touch on that again today. But pure startups are those-- when they come through our funnel, their number of doors is zero. And the number of years is zero. So we know they're a pure startup. [00:02:19] And the biggest challenge I noticed with pure startups, the biggest hurdle to overcome is they have decided they're going to start a business, but they haven't actually started it yet. And so the biggest hurdle is just taking that first step. It's a huge step. They don't realize how huge it is. So what they usually do as a first initial step is they build this fantasy business in their mind. And some of us remember those days. We had this big "pie in the sky," huge vision and idea of how amazing our business would be and how rich we would be and how awesome things would be. I don't know, maybe. [00:02:56] This fantasy initially is how a business starts out. It's not connected to reality because there's a lot you don't know. Like those of you that have been in this industry or in business or an entrepreneur for a while, know that there is a lot that you have learned. A lot of hard lessons, a lot of well fought lessons, a lot of painful lessons that you have absorbed or figured out. And some of these things were really challenging. Some of these things kept you up at night. Some of these things required legal battles and that was the

At DoorGrow, we love highlighting client success and wins. The Schmitts are a great example of clients who put in the work and get the results. Since joining the program, they have DOUBLED their PM portfolio! In this episode, property management growth expert Jason Hull interviews Jon and Sonia Schmitt from True Patriot Property Management in Florida and gains their valuable perspective on adding doors, growing a PM business, and being a part of the DoorGrow and Scale Mastermind. You'll Learn… [01:06] Today's Guests: Jon and Sonia Schmitt of True Patriot [02:30] Discovering and Getting Started with DoorGrow [04:39] The Results and Major Lessons: What Has Changed Since DoorGrow? [07:28] Your Personal and Business 'Why' [12:29] Finding Clarity in Your Business [14:17] What's Next for the Schmitts? [22:04] Where Would Jon and Sonia be Without DoorGrow? [026:55] Wrapping up: How to Grow Your PM Business like Jon and Sonia Tweetables "The business exists to serve you." "Everything has to start with the sales and going after the right clientele that we want in our niche." "I find entrepreneurs, we have two speeds. We feel stuck or we feel like we're in momentum, and in momentum feels like life to us." "If you don't have the business of your dreams and the team of your dreams yet, you're not the person that can run it yet." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Jon Schmitt: You definitely changed me. You definitely did. Thinking, my focus, everything. I mean the name, just everything. [00:00:07] Jason Hull: All right. Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing your business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. [00:00:27] DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate, high trust gateway to real estate deals, relationships, and residual income. [00:00:46] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. [00:01:06] Now, let's get into the show. And today's guests, I have two guests here today hanging out with me and it's the Schmitts, right? So I've got Jon and Sonia Schmitt, and they are clients in our mastermind program. And why don't I let you two kind of introduce yourself? [00:01:27] Jon Schmitt: I'm Jon. [00:01:30] Sonia Schmitt: I'm Sonia. [00:01:31] Jason Hull: Awesome. So why don't you give people a little bit of background on yourselves, like getting into property management and what you've got going on currently. [00:01:39] Jon Schmitt: All right. Well, getting into property management, you know, just all started when I started buying properties back, you know, 28 years ago. Just driving around in a station wagon with my lawn mower, cutting grass, that kind of stuff. [00:01:52] And then, uh, you know, became a real estate agent a couple of years later started managing properties for some other out-of-state people 'cause the company I worked for allowed that. And I figured, you know, it's income without having to do any deals. So struggling to be a real estate agent, property management was a paycheck every single month. So that's how I got started. And then Sonia, she has been a landlord as well from way back. And once we met, I already had an established business, which was dwindling away. Then she came on board, and we kind of held steady and we weren't growing, and then here we are with you. So that's pretty much our background. [00:02:39] Jason Hull: How'd you hear about DoorGrow? [00:02:41] Jon Schmitt: I seen you on Facebook. [00:02:43] Jason Hull: Okay. And so you saw some Facebook and then... what's that? [00:02:47] Sonia Schmitt: I was saying, I think he seen you on Facebook for a long period of time. [00:02:51] Jon Schmitt: I was stalking you. [00:02:52] Sonia Schmitt: He was a stalker. [00:02:54] Jason Hull: Yeah. Okay, cool. I like stalkers 'cause they're like nurturing themselves over time. And then when they come to us, they're really excited. I mean, you're not just going to sign up right away, right? So you saw us on Facebook, and how many doors did you have at the time you decided to start with us and what challenges were you dealing with then? [00:03:14] Jon Schmitt: I think we had about, um, forty or so. Most of our business was fro

Have you ever wondered what it would be like to have your own kid work with you in your business? Here at DoorGrow, one of our team members is the founder/CEO's daughter! Property management growth expert Jason Hull interviews his own daughter AND team member, Madi Sleight. Madi gives a unique perspective on Jason, DoorGrow, social media, and more. If you ever wondered what Jason is really like personally, this episode is for you. You'll Learn… [01:15] Meet today's guest: Madilyn Sleight with DoorGrow [05:16] What does Jason even do? Madi's perspective as a kid and as Jason's daughter. [07:45] Joining the team at DoorGrow and Madi's role on the team. [05:16] What does Jason even do? Madi's perspective as a kid and as Jason's daughter. [17:45] The program is not a miracle cure… then who is the program for? [22:15] Jason's personality according to his daughter and how Jason's "out there" beliefs benefit the DoorGrow and Scale Mastermind [27:40] What's next for Madi? [32:01] More about Madi and her relationship with her dad [38:25] Madi learned to mimic Jason's voice on socials + how she does social media Tweetables "I love those clients. I love the ones that just show up to everything and they do everything that we say and they just get the best results." "For me, it's super rewarding to see clients winning and succeeding. Like it's worth more than money and getting paid to do what I do." "It's crazy that I get paid to just help people win, which is really awesome." "I think the first thing that people who are skeptical or unsure need to realize is you're not selling a magical cure." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Madi Sleight: You know, you've always kind of been out there in your beliefs or like what you're interested in. Like, And I mean this in the best way possible, you're kind of like a nutjob. [00:00:11] Jason Hull: All right, welcome DoorGrow Hackers to the #DoorGrowShow! If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you're interested in growing your business and life, and you're open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges and freedom that property management brings. Many in real estate. Think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships and residual income. [00:00:50] At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:15] All right, everybody, so today's interview guest that I have with me is Madilyn Marie Hull, my daughter who goes by Madi. [00:01:28] Madi Sleight: It's also Sleight now. [00:01:31] Jason Hull: Oh, oh, that's right. She's married now. So it's Madilyn Marie Sleight. So... no? Madi Sleight? [00:01:40] Madi Sleight: You didn't have to put in the middle name in there, come on. [00:01:43] Jason Hull: I know, but like I named you, and I gave you that name, so. Cool. So yeah, gosh, that's a old habit. Yeah, Madi Sleight. I got to get used to that last name. I'm still not used to it. So Madi Sleight... I wanted to have her on the show. I want to have my daughter-- she's my oldest-- and I wanted to have her on the show partially because her birthday is tomorrow. We're recording this here on February 1st and she was born February 2nd. And it's her birthday tomorrow. [00:02:10] But Madi also has been working with me. How long have you been working with me? [00:02:17] Madi Sleight: It'll be two years in I think July-- June or July. [00:02:22] Jason Hull: Yeah. So she's been going to school, going to college, and doing work with DoorGrow. And so, she's become a critical part of the team. And so, I wanted to have her on the show because I think it would be really cool for those that listened to the podcast. Those that wonder who Jason Hull is and what's he really like, you know? I'm also a father, and I am a boss and Madi's gotten to experience both sides of those things the good and the bad. And I thought it'd be cool to have you on the show just to help people understand maybe a little bit more about me and that sort of thing. [00:02:59] So Madi, why don't you introduce yourself? Tell people with the right name, since I screwed that up already and tell everybody what it is that you do at DoorGrow. [00:03:10] Madi Sleight: Okay. Well, my name is Madi Sleight. Nobody calls me Madilyn, except for you apparently. But, I am ou

If you own a business, you are likely either a visionary or an operator. Entrepreneurs/visionary types are risk-takers. They innovate and lead a business with their ideas and vision. Operators are analytical and organized and solve problems within the business. This important dynamic between the visionary & the operator personality types keeps a business balanced and running. Property management growth expert, Jason Hull explores the relationship between visionaries and operators and their roles in a business. You'll Learn… [01:02] Intro: Visionary vs. Operator [01:34] What is a Visionary? What Makes Them Different From an Operator? [03:22] Visionaries Must be Allowed to Lead [04:23] Giving Operators the Right Problems to Solve [06:20] What if You are Both an Operator and an Entrepreneur? [08:23] Surrounding Yourself with a Team that Supports You [10:21] Another Type of Team Member: BDMs [11:18] What to do in a Toxic Business Partnership [12:28] The Visionary and the Operator Together: a Magical Pair Tweetables "Visionaries are big-picture oriented. They're dreamers, they're creative, risk-takers, innovators. Whereas operators-- operators are these really detail-oriented, meticulous people." "Giving the operator correct vision gives them the right problem to solve." "Running a business is risky. It requires innovation. It requires creativity. These are the skills of the visionary." "The visionary will lead with vision, and the operator in a healthy state will ensure that that vision is always going to get accomplished, which is super important." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently... then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. [00:00:39] At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:02] So today's topic everybody. We're going to be talking about visionary versus operator. So I get a lot of clients coming to me that are visionaries. And so, I want to get into this dynamic of the visionary versus the operator, and there's some important ideas to understand around this because it's a really common partnership or relationship that exists in business. It can be very symbiotic and it can be very helpful to have this relationship in a business. [00:01:34] And so let's talk about the visionary. So what is a visionary? Visionary is the typical entrepreneur personality type. The visionary is somebody that has, you know, vision. They have these ideas of what they want to accomplish. They are usually driven. They're usually a bit more sales-oriented. [00:01:52] They're a bit more risk-oriented than most people on the planet. They're comfortable taking on risks. They're comfortable doing the work. They're comfortable coming up with new ideas and innovating. They change quickly. They move quickly. They want to do new things. They experiment... they're driven, risk takers. You get the idea. [00:02:13] These are the typical, stereotypical sort of entrepreneur personality type. And the operator is very different than that. Right? So, and to contrast these: visionaries are big-picture oriented. They're dreamers, they're creative, risk-takers, innovators. Whereas operators-- operators are these really detail-oriented, meticulous people. [00:02:35] They focus on the details instead of so much the big picture. They're grounded. They focus on keeping things grounded. They're not like theoretical and big plan, this guy dreams... They're like practical and grounded. They're meticulous. They're cautious. And they are focused on implementation rather than so much innovation. [00:02:56] And so visionaries, you need operators, right? You know, you might have them as a personal or an executive assistant. They might then graduate to being an operations assistant-- might graduate to being an operations manager-- maybe eventually director of operations-- and then maybe the VP of operations --and maybe even the COO of your company, where they may be dealing with some financials and some othe

How can you build the ultimate property management team for your business? Too many entrepreneurs build the wrong team. They have to micromanage their team, they can't trust them, and their team members do not share the business owner's values. Property management growth expert, Jason Hull explains why business owners might get stuck with hires that do not share their values, how to attract the right team members with clearly defined company culture, and what to look for in the ultimate executive team. You'll Learn… [01:13] Recap on the Four Reasons for Starting a Business [02:22] Going from Solopreneur to Having the Ultimate Team [04:24] Building a Team to Give YOU Fulfillment and Freedom [6:19] The "Sandtrap" of Struggling to Grow Business [7:49] Why You Might Have the Wrong Team and Company Culture [10:26] The "Fifth Reason" for Starting a Business: Safety and Certainty [11:05] The Key Team Members for a Property Management Team [15:10] Creating a Core Executive Team of Thinkers [18:48] The First Hire You Should Make and Job Descriptions Tweetables "If every team member is coming to you and asking questions on a daily basis, throughout your day, you do not have a very good team." "The reason you have the wrong team is because you are showing up in the business as the wrong person, and you are in the wrong role." "The goal is we're trying to build a core executive team that you can trust to make decisions for and on behalf of you, the business owner. Which means you need people that can think, people that share your values." "The very first hire that you get should be based on not what the business needs most." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] If every team member is coming to you and asking questions on a daily basis, throughout your day, you do not have a very good team. You've built the wrong team. [00:00:10] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently... then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. [00:00:50] At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. [00:01:13] All right. So today, we're going to be talking about this idea of the ultimate property management team, at least the basic foundational team that you would need in order to get to that ultimate level we all want to get to where we have the highest level of the "four reasons." and if you have not listened to my episode on the "four reasons for starting a business," Then go back and check that out. [00:01:42] So for those that have not heard that, quick recap: the four reasons for having a business are to have more fulfillment in life, to get fulfillment out of your business, to get freedom more and more freedom, and more contribution so you feel like you're making a difference, living your purpose, and support. This is why we create the vehicle of a business. So it can also give us more support and related to that, you cannot have maximum freedom, maximum fulfillment, maximum contribution, unless you have the ultimate team. So let's talk about the ultimate property management team. [00:02:22] Now, for most business owners, you start out as a solopreneur. This is this journey you start on. The transition from solopreneur to having a team is one of the most painful and difficult transitions. I see business owners go through. This was hard for myself. It's one of the biggest challenges at even multimillion dollar companies or large companies that have been in groups or masterminds that I've been in with... it's building that team and building the right culture and the right team. In building the ultimate property management team, usually you're going to need a few key strategic ingredients, right? So the ultimate team would be basically you as a business owner-- property management business owner-- having a team that allows you to not have to do anything you don't want to do in the business. [00:03:08] So let's say, you just want to function as a business owner and maybe just hold on to a couple of little pieces that you enjoy or lov

As a property management business owner, how many leads do you throw away? These are leads that are outside of your service area or properties that are short-term rentals when you only manage long-term rentals. Every property manager turns away potential clients and leads. Imagine if you could work with the local property managers in or outside of your area and feed each other business. Property management growth expert Jason Hull gets into strategies for connecting with other property managers and creating a referral system that is a win-win for both parties involved. You'll Learn… [01:09] Referral Partnerships Between Property Managers [02:04] Creating Strategic, Win-Win Relationships [04:21] Most Property Management Companies Suck [6:24] A Tip from One of Our DoorGrow Mastermind Clients [7:39] Assume the Close! [8:35] Get FREE access to the Seven Frameworks Training Tweetables "Just one strategic relationship in a neighboring city could be feeding you some doors every single month, and you could be feeding them some doors, every single month." "I really do believe a rising tide raises all ships and it will allow you to be more connected, more aware." "Plant those seeds that will maybe come to fruition that will lead maybe to acquisition, maybe lead to referrals, but create some relationships and get connected with other property managers in your market." "There are a lot of people that property management is a side hustle for them. It's not their bread and butter. It's not their mainstay. It's not what they really want to be doing with their life." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Jason: Just one strategic relationship in a neighboring city could be feeding you some doors every single month, and you could be feeding them some doors, every single month. [00:00:08] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference. Increase revenue, help others impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. [00:00:29] DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. [00:00:47] At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host property management growth expert. Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. [00:01:09] All right. So today we're going to be talking a little bit about local referral property management partners. So, what do I mean by that? So one of the things that I've noticed in property management is there is some very low hanging fruit and a lot of property managers are overly competitive and they look at all the other property managers in their local market as these competitors that they need to somehow beat or avoid. [00:01:35] And a lot of property managers have this general lack of collaboration. And I really believe that the industry needs collaboration over competition. I really believe in this principle of collaboration over competition. So in taking a look at this one thing that I would recommend that you do is you start getting familiar with all the other property managers in your local market, especially those that you're not directly competing with that are right outside of your local market. [00:02:04] Now, connect with these property managers and get familiar with them because. You know how often you're getting phone calls from people with properties that you just cannot manage. They might be too far outside of your service or coverage area. They might be different types of niches of property management that you do not service like commercial or associations or storage units or whatever, right. [00:02:27] There may be other companies in your local market or just outside of your local market that you might be able to refer business out to, and you know how often you get contacted for things that you can't handle. So what do you do with that? You just tell them no, and you basically, essentially take that potential lead and you throw it in the garbage can, right? [00:02:45] There's a lot that tends to go into these garbage cans in business. And so those things that are in the garbage can could be useful to other people. Well, think about all these other people, you could be connected to that they have their own garbage can full of stuff that they could hav

As a property management entrepreneur, your cell phone number is sacred information. Not everyone should have access to it. How can you implement and utilize phone systems in your business? Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about the importance of protecting your personal cell phone number and using systems like Talkroute to make and receive business calls instead. You'll Learn... [01:16] The Challenge of Dealing with Phones in the Business [04:54] The Frustrating Issue with Many Phone Systems: Latency [09:02] Why we Like to Use Talkroute here at DoorGrow [10:59] Why Should You Protect Your Cell Phone Number? [15:07] Comparing Other Examples of Phone Systems You Can Utilize Tweetables "One of the first things property managers learn really quick in starting their businesses: you don't want everybody to have your cell phone number.." "As a business owner, in order to leverage a team and have this dream of only having the four reasons, you need to have leverage." "One of the ways to have leverage is you can't be reachable by everybody by phone immediately, you need to have protection and support." "I recommend that you utilize those tools, protect and insulate yourself and get a really good phone system." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive TalkRoute Referral Link Transcript [00:00:00] Jason: So one of the first things property managers learn really quick in starting their businesses: you don't want everybody to have your cell phone number. So if every tenant and every owner has your cell phone number, your business-- you're going to be the biggest bottleneck in your business, and it's going to be a nightmare. [00:00:13] Welcome DoorGrow Hackers to the #DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you're interested in growing your business and life-- and you're open to doing things a bit differently-- then you are a DoorGrow Hacker. [00:00:31] DoorGrow Hackers love the opportunities, daily variety, unique challenges and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships and residual income. [00:00:52] At DoorGrow we are on a mission to transform property management, business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change the perception, expand the market and help the best property management entrepreneurs win. I'm your host property management growth expert, Jason Hull, the founder and CEO of DoorGrow now let's get into the show. [00:01:16] Okay. So. This question came up on my Wednesday coaching call today with the group, with the mastermind group. And, um, it was right at the end, but this is such a common question. And this isn't even a growth-related question. Our Wednesday call's a growth call. We usually focus on adding doors. [00:01:34] We had some great wins and things shared, but at the end, one of our clients is like, "Hey, I got a question. I don't know if I should wait until Friday to ask this during your Scale call, where it's operations, even though I'm focused on growth, I've got a problem that I need to deal with. And I said, "what is it about?" [00:01:50] And it was about phones. So we're going to talk about phones today because this comes up-- I'm just surprised how often this comes up and it comes up. It's a common challenge is how do you deal with phones? Why phones are expensive. How do we do phones with our team? What phone system should we use? So I'm going to tell you a little bit about what I've used in the past, what we use currently– what I recommend to property managers that could make sense. [00:02:17] So let's talk about phones. Okay. So the challenge is most people nowadays are using-- they don't have just a standard phone. They have a phone system, they have a cell phone and they might have some standard phones in their office, like normal office phone system. but all of these things can get really expensive. [00:02:39] So we used at DoorGrow-- OpenPotion-- we used RingCentral for a while. So we had this voiceover IP phone system, the challenge with systems like most phone systems nowadays, even if their voiceover IP used to be, Hey, get a voiceover IP and it could be super cheap. Right? But it's not nowadays. [00:03:01] Nowadays, it's like, you have to have a device and they sell you these devices. So you got to buy a phone, you have to have multiple phones for each desk and each person and each line. And each person usually is like $30 or sometimes $40 a seat. And so if you have a team, like, of five, you could be shelling out like $40 a person for each line then, you know, that adds up. [00:03:26] So let's say you

Take a look at your portfolio, investors, who you're targeting, and methods used to find out how they line up with the 4 Ds to revenue in property management—deals, doors, duration, and dollars. The 4 Ds is a framework/concept that helps you figure out how to grow your business and improve it. Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about the 4 doors (or numbers) that equal the gross revenue of your company when multiplied by each other. You'll Learn... [02:19] Why the 4 Ds are so important in your property management business. [02:43] 4 Ds to Revenue: What are they? [02:47] Deals: How many deals are you getting on? [03:15] Doors per deal: How many investors are you getting that have 2 or more doors? [04:20] Duration: How long can you keep them as a client? Connects to lifetime value. [05:45] Dollars: Money is needed to generate revenue. Revamp pricing structure/model. [08:00] Identify Ideal Prospects: What would their situation look like regarding the 4 Ds? Tweetables "We need some money in this equation. Otherwise, it's not going to equal revenue." "You want to make sure you're getting paid really well." "Price sensitivity is created artificially by my clients. They don't realize they're creating it and how." "Colder leads are going to have a much higher price sensitivity than warmer leads." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Welcome, DoorGrow Hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, help others impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it, you think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and business owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. I had a hard time coming up with what to talk about today. We just had Christmas and New Year's is coming up. We're sort of in this time period where I think for a lot of business owners, we tend to start focusing on our business because we've got a little bit of downtime, a little bit of free time, and some quiet moments maybe. Then we're also spending a lot of time focused on family and spending time with family. One of the things I wanted to talk about today is what I call the Four Ds to Revenue in Property Management. I also sometimes call this the Four Doors to Revenue and sometimes visually, we'll showcase four doors when I'm explaining this, or coaching clients on this, or teaching this. The Four Ds to Revenue is really four numbers that when multiplied by each other, equal the gross revenue of your company. Just to drive this home with multiplication, each number is so important that if any one of these four numbers—metrics-wise—in your business is zero, you make $0. That's how important they are. If you move any one of these numbers, if they're a one, for example, and you move it to a two and you double it, you double your revenue. That's how important multiplication can be in generating revenue in your business. Let's go through these Four Ds to Revenue. The first D is Deals. In looking at the revenue of your company and trying to grow your business, you want to get on clients that are bringing to the table multiple deals or deals on the regular, and you need to calculate how many deals we're getting on roughly right now. That would be some sort of number. You're getting on a certain number of deals. The next number, the next D would be Doors per deal. The reason I separate this is a lot of clients, especially in single-family residential property management, equate these things to the same thing. They're like I get on a deal, it's a door. Now that second D, to separate that out is important. That second deal of doors means doors per deal. If you move the needle on this just from like a one to a two, you double your revenue. For example, this could mean that you're getting on more investors that have two or more doors on average. Maybe your average moves from a one to a two, or maybe to a four. That can be a significant multiplier in your business. If you're getting on clients that are bringing on lots of deals or doing lots of real estate deals, they have multiple doors, and maybe each of their doors or each of their deals has multiple doo

What can property managers, entrepreneurs, and business owners say or do when leaving a voicemail to ultimately get somebody to return their call? Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about doing and saying less to add more doors. Property managers need to work at finding opportunities and setting effective boundaries to get referrals and grow results. You'll Learn... [01:46] Onboarding: Revamping roadmap help clients add more doors. [02:06] No Distractions: Stay focused and do the most important actions to add doors. [02:41] Check-ins: Clients are still getting amazing results by setting more boundaries. [03:03] Deciding Factor: Outbound referral partner program is a competitive advantage. [05:29] Promotions/Opportunities: Follow criteria, attend trainings, show up, rebrand. [06:11] Nextdoor: Pay attention to hub as a review channel and lead generation source. [07:08] Sales Assistant/BDM Role: Hire person who will speed up the amount of deals. [09:13] Existing Customers: Now—in real time—is the right time to target your clientele. [09:35] Vanity Metrics: Make numbers as big as possible to highlight benefits/results. [11:21] Voicemail: How to leave ultimate message to get somebody to return your call. [13:09] Most Effective Messages: Leave only name/number and be emotionally honest. Tweetables "Doing less is more." "There is a link that you can publicly access through the web, where somebody can go to leave your review on Nextdoor, then yes, we can put that link into GatherKudos." "Anything that's been sitting on your to do list for too long is an indicator that you're not the person that should be doing that thing." "Sometimes, a little bit of mystery is more enticing and more attractive." Resources Sign up for Talkroute DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive GatherKudos Nextdoor Transcript Welcome, DoorGrow Hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, the daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and their owners We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. I was on my coaching call today. It was a great call. I love these calls. It ran longer than the normal call because I give a little bit of leeway of about a half hour after our coaching group call to just make sure that I'm taking care of clients, anybody else that wants to check in, anyone that's stuck or has questions as we go through. We have a pretty good group on our Wednesday call. I love hearing clients that are doing the work, doing stuff. We're starting to revamp our onboarding. We just revamped our Grow program, our roadmap for how we help clients add more doors to make it even more effective. One of the things I'm noticing from that is doing less is more. We're actually taking things out of that program so that property managers will stay more focused. These entrepreneurs will stay more focused on doing the most important actions that they need to do in order to add doors. Removing any rabbit holes or tangents out of the program that might distract them or get them focused on the wrong things, which is very tempting for business owners. We've made it even more effective and I'm really excited about it. I went over the changes with everybody. That being said, clients—even with the old roadmap—are still getting amazing results, and we had some great check-ins today. Clients that are setting more effective boundaries, with potential clients being willing to walk away, they're actually attracting more business because of that. Clients that are focusing on our referral programs so they're creating more referrals, and how other real estate agents that also did property management, were not able to get the deals. One of our clients said that they were one of four or five companies that a potential client was vetting. He told this client like, hey, basically set some boundaries and told them, I'm not going to do things your way and if you're interested in doing things our way, then we're here for you and you can work with us. Surprisingly, they chose him and I want to ask, what was then the

What unscalable things are you doing, but none of your competitors are doing, to scale your property management business? Do the unscalable things because that's the strategy that scales companies. Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about doing the unscalable to help your business grow. If you want to scale your business, do the unscalable things that nobody else is willing to do but what the customers want. You'll Learn... [02:25] Secret to Scale: Grow your business by doing the unscalable things. [03:00] Real World Examples: Blanketing adverstising strategies, such as PPC, SEO. [04:06] Top Strategies: Do unscalable things to grow and add doors via referrals. [06:25] What is unscalable? Personal one-on-one interactions to make more money. [06:50] Referral Results: Online reviews grow your business, reputation, retention rates. [08:25] Opposite Direction: Build relationships and scale systems to get revenue results. [13:15] Unscalable Things: What's the least scalable thing you can do to add doors? Tweetables "The problem is that everybody is looking for the scalable solution." "It's all about creating more depth and connection on a one-on-one individual basis with potential referral partners." "If you do warm, personal outreach, you're going to create a lot more reviews." "Do the unscalable things, and that's what scales companies." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive GatherKudos BirdEye Mailchimp Calendly Grant Cardone Transcript Welcome, DoorGrow Hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now let's get into the show. For today's topic, what I wanted to talk with you about is doing the unscalable. A lot of times in businesses, everybody's looking for what's the scalable option, which means what's the shortcut? What's the hack? What's the fast way to do this so we can just do as little work as possible? How can we just hit a whole bunch of people? Here's how that tends to look. We do that in our advertising, we do that in marketing a lot of times. A lot of people are trying to figure out, how can they create some sort of shortcut? Let's direct mail everybody. Let's see if we can just blanket text message everybody. Let's set up automation. A lot of people come to me and they're like, what's the secret? How are you helping your clients add 100, 200, or more doors in a year? How are they growing right now because our company is down about 200 doors over previous years because all the owners are selling because the market's hot right now? They want to get out of these properties and cash out of their investment. But the problem is that everybody's looking for a scalable solution, and here's the secret. If you want to scale your business, do the unscalable things that nobody is doing. If you want to stand out in the marketplace, do what nobody else is willing to do that the customers really want. If you want to scale your business in sales and improve sales, do the unscalable things that nobody else is willing to do. Instead of automation, go in the complete opposite direction. How can we have more depth and connection? Let's throw out some practical, real-world examples of this. One example that I refer to a lot is a lot of people will try to grow their business through these blanketing strategies of advertising. They want to blanket the world and just spray and pray. So they'll use strategies like let's focus on pay per click, content marketing, or SEO. Why? Because these are the things they can throw money at and have somebody else maybe do for them, they hope. The challenge is when you try and create a system where you think you're going to have a lot of leverage, hey, we'll just throw money at this problem, the challenge is, usually, you get more work in exchange. For example, those are all cold leads. Cold leads take a lot more time to deal with. They take more nurture, they take more follow up time, there's less trust involved. If there's less trust involved and there's more follow-up time involved, then it's actually going to take more work. It's going to take more time. Advertising is expensive, so it cost

Business owners and entrepreneurs make mistakes and take risks that other people are unwilling to do. However, they learn from them because nobody's perfect! Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about one of the biggest mistakes he made in his business. He calls it his $2 million mistake, although it was probably even bigger. You'll Learn... [01:37] Validation: Everyone makes mistakes, even entrepreneurs are human. [02:20] Growing Company: Be super cautious and picky when selecting clients. [03:23] Start Small, Not Big: Conference idea requires everything a business requires. [06:54] Lesson Learned: Big deal turned out to be a $2-million or more mistake. [08:27] Results: Clients got the best results, but a lot of team members left business. [09:08] Change to Grow: Focus on clients, not sales, marketing, website, or branding. [11:00] Dilemma: What should I do? Something new? Expand? Go after shiny objects? [11:30] Premature Problems: Why expand business into new niches, markets, or areas? [12:29] Hand Holding: Some people are not willing to put in the effort or do the work. [15:16] 3 Commitments: 1 hour for strategy, 2 hours to implement tactics, and show up. [17:45] Coaching Calls: Clients access calendar to work through problems, challenges. Tweetables "I recommend you to be very picky about the clients that you take on." "We weren't able to focus on the main thing, which is our customer and which is our product." "I have fired clients. I have just refunded clients. We've let clients go. Some just quit." "The lessons end up always being worth the risk. So, take a risk, invest in yourself, invest in your business." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Welcome, DoorGrow Hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it, you think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and business owners. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. For today's show, I wanted to talk with all of you about what's been going on at DoorGrow. Over the years, I've made some big mistakes in business like most business owners, this is part of how we learn. We take risks that other people are unwilling to take. One of the biggest mistakes that I made in my business was, I sometimes call my $2 million mistake, but it was probably even bigger of a mistake. A lot of people probably would not tell you their mistakes in business. But one thing that I think is super validating as an entrepreneur is to hear about some of my mentors' challenges and some of the mistakes that others that I have worked with that they have made, it makes me feel safe. It makes me feel like they're human, I'm human. It helps entrepreneurs also to see that you're not supposed to be perfect all the time. It's not always going to be great or perfect in business. One of the big mistakes that I made is I had really great growth in my business. Things were going really well. We were bringing out a lot of clients. We had some clients getting great results. We had some clients not getting great results. Usually, in most coaching programs, what I've learned is that about 20% will be bad clients. They're not going to do it, they're not going to take action, they're not going to get results. No matter how hard you try or how good you do, that's generally going to be the case if you're a growing company. If you're not a growing company, then you can be super cautious, super picky, and that sort of thing. But we are in high paced growth. One challenging factor is we had some clients that were a bad fit, and over time, we were always trying to filter, be more careful, raise our pricing, and be pickier about the clients that we take on, which is what I recommend to all of you. I recommend you to be very picky about the clients that you take on. But we had great growth. I started working with the coach. We had 300% growth in a year. We were really moving. Things were going really fast. Things were really good. There was a lot of momentum. I built out a really awesome team, it felt really exciting, and then I had this great idea that I thought would be a great idea. I had always had this dream of doing a conference. So I came up with this idea to do this big conference. I

What is the secret code to powerful communication? Be real, get raw, and stay relevant with a ruthless commitment to get results. Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about how to deal with uncomfortable conversations In property management. You'll Learn... [02:10] Qualifying Questions: Do you feel uncomfortable and taken advantage of? [03:05] Communication Code: Practice the four Rs - real, raw, relevant, and results. [04:57] Step 1 - Real: Be honest. Tell the truth. Just don't lie. [06:02] Step 2 - Raw: Be vulnerable, which is powerful and not a weakness. [07:35] Step 3 - Relevant: What matters to others, not what matters to you. [08:49] Step 4 - Results: Know your and your communication targets' wants and needs. [12:41] Built-in Liar: Your brain tries to protect you from pain and problems. Tweetables "You have to tell the truth. Be honest." "There's power in being vulnerable." "Stay relevant with a ruthless commitment to results." "What is your desired outcome?" "We all have a built-in liar and that's our brain. It's always trying to help us avoid pain." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive OpenPotion Radical Honesty by Brad Blanton The Power of Vulnerability by Brené Brown Calendly Transcript Welcome, DoorGrow Hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and business owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. Today's topic, friends, we're going to be talking about a code of communication. During my weekly coaching call with clients today, a client got vulnerable and asked, how do you deal with an uncomfortable conversation? The situation was this particular client of mine has a potential client that keeps calling him up and asking how they should do things. He really wants this person's doors. He really wants to get them on as a client. He's being nice. But now they're starting to say, hey, I really need a concrete vendor to do this and I need somebody. He's being helpful and he's giving out some info. I know a lot of you listening are like, do not give out your vendors. I'm freaking out, but he doesn't want to give out anymore and he feels like he's being taken advantage of. Now I asked some qualifying questions. I said, how do you feel about this to get clarity on that? I'm guessing by bringing this up, did you feel taken advantage of? Do you feel like it's uncomfortable? His question was, how do I have this uncomfortable conversation, or how do I move them forward towards maybe becoming a client? It was kind of the question. My feedback to my client is that you need to get really honest. When we get really vulnerable and honest, it allows other people to see that we're human beings, it allows us to have much more effective communications. As I said, rather than tell you exactly what to say, let me share with you the principles because this is generally how I like to work. Because how he says it might be unique to him, but I said what you need to do is practice a code. I learned this years ago from a coach named Setema Gali Jr. He was part of a coaching program that I was part of. He was my coach. I believe he's the first person that explained this to me. I've heard lots of coaches share this idea. I'm not sure where it originally got its start, but the idea is this code of communication called real, raw, relevant, and results. This is also connected to Wake Up Warrior and Garrett J. White. That's who Setema was working for at the time. Setema, just let me tell you about this guy, a 300-pound Polynesian. He played for the New England Patriots. He has a Super Bowl ring, I believe, won a Super Bowl. He is a really big guy and a really powerful speaker. I really enjoyed working with him. This concept I'm going to share with you is this code of communication that will improve your communication in your relationships personally. It'll improve communication between you and your potential clients. It helps you with challenging situations, challenging communication. This is the mode of ho

Do you need a business development manager (BDM) to double the close rate and double the amount of deals and business you get in the property management space? Maybe you can't afford or find a BDM. Maybe you like doing it yourself or want to double the amount of deals faster. Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about how to get help closing deals for your property management business and selling people on using you for property management. You'll Learn... [03:22] Simple Secret: Get a sales assistant to help with follow-up to close more deals. [04:10] What would an assistant do? Schedule appointments and make calls. [05:00] Sales Assistant Requirements: Must love making phone calls. Must enjoy talking to people. Must enjoy connecting with people. Must be somewhat driven. [06:12] Onboard and Train: What are they going to do for you? Help you qualify people. [06:24] Qualifying Questions/Criteria: Where's the property? What's the address? [08:26] Preframe: Creates future emotional state, positive sales call/pitch experience. [10:25] CRM Follow-up: An assistant can take notes, make calls, and enter updates. [11:03] CRM Requirements: Needs to sort and track deals, opportunities, leads, sales. [11:55] LeadSimple: Initial follow-up for texts, emails, campaigns, workflows, and drips. [12:54] Process Street: Facilitates tenant and owner onboarding processes, checklists. [13:10] Calendly: Scheduling tool handles calendars, appointment settings, scheduling. [14:28] Zoom: Face-to-face sales is far more effective and video sales calls create trust. [15:37] Prospecting: Give good sales assistant scripts to start functioning in a BDM role. [16:34] Double-Barrel Close: Someone who does both sides of deals - finds and closes. Tweetables "It's nurturing these leads and opportunities to get them warm enough, to where they trust you, know you, and like you enough that you can get the deal closed." "Having somebody that can help to nurture these along, follow-up, and get appointments scheduled can be really powerful and effective." "Nobody wants to buy low value, so having an assistant can establish you as high value." "This can eliminate the biggest time-suck in sales, which is all of the follow-up they can do. All of that follow-up for you." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive DiSC LeadSimple Process Street Calendly Zoom Alex Hormozi Transcript Welcome, DoorGrow Hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it, you think they're crazy for not doing it because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. Today's topic came up on my group coaching call today. We were talking a little bit about sales, and I don't mean real estate sales. When I talk about sales, I'm talking about closing deals for your property management business, selling people on using you for property management, just to eliminate any confusion. My topic today is going to be how can you double your property management close rate without a BDM. A lot of people think, gosh I would need a BDM or I need a business development manager. I need somebody that's out there hustling and acquiring business. I'm going to assume you're doing the sales in the business or you already have a BDM or you have somebody, but you want to speed things up. You want to go a little bit faster. You want to double the close rate, double the amount of deals and business you're getting. I'm going to share with you a secret today, really simple. A lot of clients come to me and they're like, gosh. I just need somebody doing sales all the time, but I can't afford a BDM or I can't find one. Now, there is sort of this waystation in-between, getting a full-time BDM, offloading it completely off of your plate, and doing it yourself. If you're doing it yourself, you're probably doing it part-time. You're maybe dedicating two hours a day, maybe less. But you should at least be doing two hours, five days a week, which means 10 hours a week. Somebody is doing sales or focused on that side of the busi

What is the most important currency when assessing whether or not we're doing the right things or making really good decisions in the business? Time, energy, focus, cash, or effort? It's not money, but time that is limited and scarce. Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about the five currencies for property management entrepreneurs. It is a concept that he was taught by his mentor, Alex Charfen. You'll Learn... [01:50] Five Currencies: Time, energy, focus, cash, and effort. [02:58] #1 Currency: Time - most important commodity. [04:44] #2 Currency: Energy - some things give us energy and others drain us. [06:19] #3 Currency: Focus/attention - whatever you focus on tends to grow. [08:10] #4 Currency: Cash/money - Buy back more of your time and other currencies. [08:41] Four Reasons: Fulfillment, freedom, contribution, and support. [09:15] Six Core Functions of business. Which function is your weakest? [09:48] #5 Currency: Effort - put in more than anyone else; your results are assured. [11:20] Currencies: Assess and evaluate yourself related to the five currencies. Tweetables "We trade money in order to get back some of our own time." "Do less and less of the things that drain you and do more of things that give you energy. You only have so much energy in a day." Focused Equals Power: "The more focus you have, the more power you'll have, which means you can go faster." "If we have enough cash, we can buy other people's time and get more of our time back." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Alex Charfen 10X by Grant Cardone Transcript Welcome, DoorGrow Hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. DoorGrow Hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it, you think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. My topic today is we're going to chat about the five currencies. This is a concept that I was taught by one of my mentors, Alex Charvin. He would probably explain it differently and he has a great podcast, by the way, for entrepreneurs. It's (I think) really validating for us as entrepreneurs. I really look up to Alex. He's a mentor that really helped me take my life and business to another level, which is a goal I aspire to do with all my clients. This is something that I was taught by Alex. These currencies—write them down; these are one through five—I like them in this order. This is just how I've always set them and how I like them. This is probably not his order but time, energy, focus, cash, and effort. Let's get into each of these. Let me just give you an overview. We have five different currencies that we can invest into our personal life and into our business. When assessing whether or not we're doing the right things or making really good decisions in the business, we want to take a look at it. If I'm investing, you should be getting a return if it's a good investment. But a lot of business owners are not making a very good decision, they are not investing correctly or well, so they're not getting a return. If you're not making enough money in your business, you're not having enough growth, you're probably not doing the right things in investing these currencies correctly. Let's go through each of these. Time. Time, in my opinion, is the most important commodity, is the most important currency, hands down. Why? None of us know when we're going to die but we're all going to die. Time is a scarce, limited resource. It's the most important, your personal time. Now, what's cool is you can buy the time of others. This is why we have team members, pay employees, pay people to do certain services for us and stuff like that. We trade money in order to get back some of our own time. That is the most important commodity. When we're young, we do crazy stuff. We work at a job, trading our time, giving up our life, chunks of our life for money. We don't realize how valuable it is. Eventually, hopefully you've realized or starting to realize right now that money is not the most important currency. It's time. You'll realize that as

Most property management businesses suck because they have miserable business owners, but it's not because of the industry. There are unhappy business owners in any business, in any industry, or in any business category. What would you do differently now that you run a property management business? Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about 13 common mistakes made and tips on how to avoid them when starting a property management business. These are things that you should know or wish you had known. Some are really practical and some are a bit more high-level recommendations. You'll Learn... [02:23] Out of Alignment: You're in the wrong role, doing wrong things in the business. [04:00] Mistake #1: Not using or choosing cheapest property management software. [05:49] Mistake #2: Don't give out your real direct cell phone number to tenants, owners. [07:03] Mistake #3: Learn how to win the online reviews game before starting to play it. [08:17] Mistake #4: Do not be the cheapest in your market. Price yourself at the top. [09:51] Mistake #5: Your business name should always end with property management. [10:50] Mistake #6: Save time and money - grow a business without paid advertising. [12:39] Mistake #7: Cycle of Suck - don't take on shady clients or properties. [13:57] Mistake #8: Do not hire until you're clear on what matters - culture, values. [16:36] Mistake #9: Everybody has a fantasy when starting a business. Kill the fantasy. [19:20] Mistake #10: Make property management the focus, especially in startup stage. [21:24] Mistake #11: Protect your time; offload emergency/after-hours calls, eventually. [22:27] Mistake #12: Distraction of Opportunity - reduce variations and focus on niche. [24:48] Mistake #13: Don't be a know-it-all; collapse time by getting a coach, mentor. Tweetables "Choose property management software that you can live with forever." "You need to insulate, protect yourself, and not be reachable all the time by cell phone." "It's better to be the most expensive than the cheapest, in my opinion." "There's one thing that without it you don't have a business—clients." "When you start to value yourself and value your time, other people will start to value you and value your time." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Rent Manager Talkroute Burner Abodia Latchel EZ Repair Hotline Property Meld OpenPotion The Myers and Briggs Foundation Telegram Messenger National Association of Residential Property Managers (NARPM) Transcript All right, we are live. Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. Okay. Today, what we are going to be talking about—this was prompted by a question that I saw posted on Facebook. Somebody asked a question like, what do you wish you could do differently now that you run a property management business? If you could go back in time, what would you do differently? There were lots of jokes, hahaha, from people saying I would start a pizza company or pizza place, or I'd do something else like I wouldn't do it. It is a common joke. There's pain underneath those statements because there are a lot of property management businesses that a) suck, and that b) because they have miserable business owners. They're not happy. I just want to point out that I don't believe it's because of the industry. There are miserable business owners in any business, in any industry, or in any business category. I think the challenge is that the business owners that are not happy out there, which there's a lot in a lot of industries, there's a lot in the property management industry. But the ones that are not happy are the ones that are not in alignment with the four reasons, which I talked about in an earlier episode. Go back and check that out. If you're out of alignment with that, the real issue is that you are doing the wrong things in the business. You are in the wrong role. So that's the challen

Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about three dominos that you need to knock over to close more property management deals. Jason discovered the three dominos concept in sales from Russell Brunson, a New York Times bestselling author that popularized sales funnels and co-founded ClickFunnels to help entrepreneurs get their message out to the marketplace quickly. You'll Learn... [01:25] Three Dominos Concept: How to pitch property management services. [02:19] The three dominos are the vehicle, internal beliefs, and external beliefs. [02:39] Domino #1: The vehicle is your service to get to what people want. [03:29] Competition: What are all the alternative vehicles for property management? [04:55] Lead Gen: Cold leads are costly and warm leads cost time but less money. [06:33] DIY Option: Takes much longer to do everything and get the same results. [07:12] Domino #2: Tackle all of the customer's internal beliefs by offering support. [09:58] Domino #3: Deal with all external and false beliefs that concern customers. [11:05] Logical Conclusion: Only thing left is to sign up with you and your service. [13:45] What is sales? Helps people get what they want, and what you desire, as well. Tweetables "There's three dominoes that you need to knock over in order to get somebody to buy your services and to sign up with you as a client." "If you knock over all three dominos, the magic that happens is the only logical conclusion they have left and decision they have left is to work with you." "Safety and certainty is really what these people want." "I'm building trust, creating relationships, and I'm helping them see reality, and really, I think that's what sales is all about." Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive Russell Brunson Trello Transcript Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. So today's topic, I was hanging out with my coaching clients today. We had a great call, lots of people, and we had a brand new client. He was asking about, how do I pitch? Basically, the question was, how to pitch property management services? One concept or principle that I related that I would like to relate to everybody listening today is the concept of the three dominoes. I don't think I've chatted about this before. If I have, then you can hear it again. Anyway, the three dominoes concept in sales, I got that idea from Russell Brunson. I've heard him talk about it. I just grabbed one of his books off the shelf here. In this book, he mentions it. He probably mentions it in his others, but there are three dominoes that you need to knock over in order to get somebody to buy your services and to sign up with you as a client. These three dominoes are the vehicle, internal beliefs, and external beliefs. If you can knock over all three dominoes, the magic that happens is the only logical conclusion they have left and the decision they have left is to work with you. Let me explain these. So the vehicle is the first domino. This is important. The vehicle is your service. Your service is the vehicle for them to get to what they want. If you're selling property management, the vehicle that you're selling or offering is your business doing their management. For me, the vehicle is our DoorGrow and Scale Mastermind, that's the vehicle that we offer. Now when looking at vehicles, if you want to knock this domino over and accomplish the goal of them recognizing it, your vehicle is the best vehicle for them to get into. You have to throw stones at all the other vehicles. You have to destroy all the other vehicles in their mind so that the only logical vehicle left standing is your vehicle. So if you want them to use your business for property management, you have to look at what are all the alternative vehicles? Write these down, figure out what are all the alternatives. They can self-manage. They could go to a real esta

Property management growth expert and founder/CEO of DoorGrow, Jason Hull explains the cycle of suck in property management. It's incredibly costly, stressful, and competitive. The "cycle of suck" is a phrase and concept inspired by one of Jason's clients that noticed as he got rid of bad doors and bad properties, he actually became more profitable. The cycle of suck concept is true, powerful, and effective. What are the four steps of the cycle of suck in property management, and how can you avoid, escape, and reverse it? You'll Learn... [02:32] Step 1: You take on any client/owner or you take on a crappy client/owner. [03:05] Step 2: You take on crappy properties, which means you have difficult tenants. [03:37] Step 3: You have crappy tenants to manage if you have pushy property owners. [04:44] Step 4: You have crappy reviews and a bad reputation in the marketplace. [06:26] Don't get with everybody. Attract people you want because you are the prize. [07:25] Protect Yourself/Team: Set standards, boundaries, limits when selecting clients. [08:24] Sense of Scarcity: When competing based on price, it creates artificial industry. [09:21] Reverse Cycle of Suck: Qualify clients, properties, tenants/owners, and reviews. Tweetables "The reality is, you don't want every client or you shouldn't want every client." "The owner is causing you to have more problems, more drama, more stress, and more challenges that are unnecessary simply because they're making things difficult." "You're going to have crappy tenants that are difficult, frustrated, and unhappy." "The best way to ensure that you're going to have really great tenants is to take on really great properties and really great owners." Resources DoorGrow and Scale Mastermind DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive The Pumpkin Plan by Mike Michalowicz Transcript All right, we are live. Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others, impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and business owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. All right. It was tough for me to read that intro this time for some silly reasons. I have a bunch of things going on in the background on my computer and it distracted me. All right, so let's get into this. I was trying to think about what to talk about today. I want to go back to a concept that I've talked about for a long time now. I've mentioned it in several episodes, but I don't have an episode dedicated to it that I can push people towards, and that is the cycle of suck. This is a phrase and the concept that I put together after talking to some clients. It was inspired by one of my clients who had mentioned that he noticed that as he got rid of bad doors and bad properties that he actually became more profitable. I had clients tell me about when I started to relate this idea of the cycle of suck. People would tell me about this book called The Pumpkin Plan by Mike Michalowicz, which is a good book, and an author that's been on the podcast before. This concept is true. It's powerful. It's really effective. Let me explain to everyone the cycle of suck in property management. If you google cycle of suck, it tends to be that my old DoorGrow article about it comes up. Let's talk about this. The cycle of suck is pretty simple. It's four steps. The first step is you take on any client or you take on a crappy client. That's one of the big challenges. If you take on any client, the challenge then is that you're going to end up with a door. You're going to end up with bad clients. The reality is you don't want every client or you shouldn't want every client. If you're taking on every client, your operational costs are going to be a lot higher. So the very first step in the cycle of suck is crappy owners. You take on crappy owners. The second step is that you take on crappy properties. If you take on crappy properties, you're going to have a much more difficult time. That means you're going to have much more difficult tenants. You're going to have a difficult situation. If the owner's pushing back on things, even if the property

Generating revenue must outpace expenses and the gap between the two is cash flow. Where are you at and what function do you need to focus on most to grow and scale your business, right now? Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about the six core functions of a business. It's a concept he has expanded based upon what he learned from his mentors, Alex Charfen and Tim Francis. You'll Learn... [01:22] Core Functions: Jason took what he learned, applied it to property management. [02:14] Rate and Rank 1-5: Assess your business through the lens of core functions. [03:16] Function #1: Lead Generation - get contact info from potential prospects. [03:39] Function #2: Nurture - take and follow-up on lead opportunities to build trust. [04:30] Function #3: Conversion/Sales - deal w/ objections, convince others, close deal. [06:36] Function #4: Delivery/Fulfillment - do property management work promised. [10:03] Function #5: Customer Lifetime Value - increase long-term retention. [11:08] Function #6: Finances - internal cash flow, revenue, expenses, and profits. Tweetables "Finances was the additional function." "You cannot have all of these areas be great at the same time." "Your ability to convert and convince people during the sales process is a skill that develops over time and gets better and better and better the more you do it." Resources DoorGrow and Scale Mastermind DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive Alex Charfen Tim Francis LeadSimple Profit First by Mike Michalowicz Transcript Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business and their business owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. Today, I wanted to talk about what I would call the core functions. This is a concept that I built upon that I learned from one of my mentors, Alex Scharffen, and he had what he would call the five core functions of the business. To me, it felt a little bit incomplete for myself and so eventually in working with Tim Francis, another mentor and coach and friend of mine here in Austin, I realized there was something else missing because I was focusing on those five core functions, but still, financially, I had some challenges. That's why I was working with Tim. He's a really good financial coach. He's one of the financial mentors that I've worked with. Finance was the additional function. I'm going to take you through these core functions and this is a way you can assess your business. As you're listening along, feel free to assess your business through the lens of the core functions, take notes, and identify each of these core functions of the business, and rate them on a scale of one to five. One being the worst, five being it's amazing. The most important thing I think to know about the core functions of the business and recognize is that it's impossible for all six of these core functions and the six core functions to be a level five at the same time. It's impossible. You cannot have all of these areas be great at the same time. As you grow and level up the business, you're going to notice deficiencies or you're going to want to level these areas up. There are levels to each of these six areas in which you can get better and better and better over time. That being said, when something is doing really well, other things are going to feel constrained and be a challenge. The first function that we'll chat about is lead generation. I call it lead gen for short. With lead gen, this is getting contact info and there are lots of different ways you can get contact info of potential people that might be interested in property management or potential prospects. In general, that's lead generation, so go ahead and rate that. The next function that you want to focus on is nurture. This is where you take these leads, these opportunities, and you nurture them, which means you warm them up or inject more trust. You create more of a relationship to warm up these leads to move them towards the next function, so go ahead and rate your nurture.

Do you enjoy sales? If you feel like you don't, then you're not good at doing business development. Why not just hire someone to do it for you? You have to get good at sales to be a business owner. Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about and answers: When are you ready to get a property management business development manager (BDM)? You'll Learn... [01:19] When are you ready to hire a BDM? Wait until you are ready. [01:58] How to know when you are ready to have a BDM to gain freedom and success. [03:08] Business Owner: Learn how to sell, close to train your BDM to be successful. [04:04] Partnership: If you're not willing to do it, bring in experienced and proven BDM. [05:33] Exception: Clients with BDM invested in and values business to get results. [07:24] Sales can be fun, once you learn how to do specific actions and get good at it. [08:47] Level Suck: You have to do the work. You have to suck. That's where you start. [10:34] 4 Reasons: Live your purpose to get fulfillment, freedom, contribution, support. [11:16] Right Type of Person: Give them your knowledge, experience to surpass you. [12:18] Jason's Recommendation: Do the work because there are no shortcuts. [14:45] Sales Challenge: Figure out how to make it easy and not painful, uncomfortable. Tweetables "Sales is the lifeblood of the business. This is where money and revenue flow into the business." "Usually, we don't want to do it because we aren't good at it. When we're not good at something, it's not very fun." "You have to do the work, and you have to suck, and that's where we all start." "I know what good looks like, and I know what great looks like, and great is better than me." Resources DoorGrow and Scale Mastermind DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and business owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. One of the things I wanted to talk about is a common question I get asked and a common situation is when are you ready to hire a BDM? This question came up this week. One of my clients thinks they want to get a BDM. I've heard lots of people hire BDMs and fail. This is more common than hiring BDMs and having success. This is the default. Anytime I hear somebody excited, they hire a BDM. BDM either quits, it doesn't work out. You may have tried to do this yourself. The challenge with this is that a lot of people tried to do this, but they weren't ready. Let's chat a little bit about how to be ready to have a BDM and how you know when you're ready to have a BDM. If you feel like you don't enjoy sales, you're not good at doing business development. BDM stands for business development manager. It's basically a salesperson in a property management business. If you feel like you don't like doing sales, you want to bring somebody in to do this, and you're thinking, well, I suck at this. I don't want to do this. This is uncomfortable so I should just hire somebody. The challenge is sales is the lifeblood of the business. This is where money and revenue flow into the business. If you are making that mistake, you need to realize you are not ready to get a BDM because you cannot train them. You cannot onboard them. You don't have the scripts. You don't have the ability to bring them into the business in a way that they will be successful. I probably touched on this before, even recently, but I want to reiterate that if you feel like you're not good at sales and you don't know how to do it, then your only option is to bring somebody in that is already really good and proven at this or you have to learn to do this. For most of you, that means you need to learn how to sell. You need to learn how to close. I know a lot of times there's resistance. Maybe it's that you feel like it's uncomfortable for some reason. That discomfort is something as a business owner and entrepreneur, really, almost everything is sales in some way, shape, or form, which is just convincing people to do what's in the

When you're competing for a sale or deal to close, to get a property management contract, or to get a referral partner, whatever it is you're trying to do, you need to take things to a deeper level than your competition. Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about three magic questions to ask during a sales conversation. When you ask these questions, potential clients will know that you care and want to help them, and you're going to close more deals far more easily. You'll Learn... [01:50] Pendulum Principle: There are two extremes when it comes to salespeople. [02:21] Middle Ground: Find the middle to be much more effective and productive. [04:16] Question #1: Why now, what's changed? Client identifies, explains pain point. [06:54] Question #2: What's the biggest challenge with your rental property right now? [08:42] Question #3: What result would you hope to see to know this was a success? [11:02] Default vs. Creative Future Close: Depends on what challenges clients want. [15:39] Primary Goal: Most people seek safety and certainty as their higher priority. Tweetables "You have to figure out where the middle is. The middle is the greatest place of power. It's where you should be. It's the point of truth." "Sales and deals happen at the speed of trust." "A business exists to solve a problem. If they don't have a problem for you to solve, they don't need you. There's no point." "You are selling safety and certainty, not property management." Resources DoorGrow and Scale Mastermind DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript All right, we are live. Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. In today's episode, we are going to be talking about three magic questions. I was doing my coaching call today, and yes it's a Tuesday. It's a day early because I'm going on vacation tomorrow. We did our group call a day early and one of my clients, he was talking about sales, and had some questions related to sales, and was having some challenges going into the conversation and being confident. I talked about a principle called the Pendulum Principle which basically—a quick version of it, we could do a future episode on this maybe—if you recognize that there are two extremes. On one extreme you could be hyper-confident, maybe pushy as a salesperson, and a little bit too much. Then on the other side you could be a little bit not aggressive enough, too docile, not ask for the sale, and not try to close them that sort of thing. You have to figure out where the middle is. The middle is the greatest place of power. It's where you should be. It's the point of truth. You need to figure out where you are and he was on the side of being a little bit too maybe nice, friendly, but not aggressive enough. He recognized it so I said, take the step into what feels like the complete opposite, being a little bit too aggressive, because if you aim for that, you'll actually hit middle and you'll be much more effective and productive. We talked about how it doesn't have to be mean, or you don't have to be pushy or aggressive to go for the close. One of the things that he then got into were these three magic questions. I'm going to share these and we can talk about some other cool stuff related to sales maybe in a future episode. These are three magic questions that I find to be very powerful that I use during a sales conversation to take things a bit deeper. If you want to beat out your competition, when you're competing for a sale or a deal to close a client, to get a property management contract, to get a referral partner, whatever it is you're trying to do, you need to be able to take things to a deeper level than your competition. Things need to get a little bit more intimate, a little bit more relationship-oriented. There needs to be a little bit more connection because that's where trust exists. Sales and deals happen at the speed of trust, I often say. Here are three questio

Does it feel like your property management business is crazy, overwhelming, or maybe too much? It doesn't matter how big or small the property management business, it can be crazy or calm. It's your choice to make. Property management growth expert and founder/CEO of DoorGrow, Jason Hull talks about his goal to eliminate the crazy. Business owners need to be calm for their team to feel that sense of calm in the workplace. You'll Learn... [02:41] Basecamp: CEO runs calm workplace by eliminating and reducing interruptions. [04:03] Entrepreneurial Myth: Crazy work is a badge of honor, not a badge of failures. [04:31] Adrenaline Addiction: Workplace doesn't have to be crazy or stressful. [05:20] Planning: Communication in business focused on high-paced growth is critical. [06:15] Tactical vs. Strategic Leadership Role: Who has enough vision, clarity on goals? [08:14] Don't be involved in everything. Stay in your area of genius and offload the rest. [10:08] Key Ingredient: Create synchronous communication system to write, think, post. [11:24] Four Reasons: Build great team to get fulfillment, freedom, contribution, support. Tweetables "All this painful stuff that we go through as entrepreneurs is some sort of badge of honor. Really, it's actually a badge of failures." "Good planning in business actually decreases communication that's necessary. It increases the calm. It increases clarity." "The idea is you want to create systems in place that protect you and insulate you from immediate urgency that is unnecessary." "Create calm workplaces. It doesn't have to be crazy at work. It can be calm. The business really should be fun." Resources DoorGrow and Scale Mastermind DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive Basecamp Remote: Office Not Required by Jason Fried It Doesn't Have to be Crazy at Work by Jason Fried Transcript Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing your business and your life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. In today's episode, we're going to be chatting a little bit about fun. I asked in my mastermind group today—we had a pretty good group turnout today—and I asked by show of hands, how many of you feel your business is crazy right now? You would categorize it as crazy, overwhelming, maybe too much, whatever. At least half the hands went up, which I can't say I'm surprised, but my goal is to get people out of crazy. One of the things I wanted to talk about today—what I chatted about with them—is eliminating crazy in the business. One of the things to realize is that it doesn't matter how big the business is, it doesn't matter how small the business is. Your business can be crazy or it can be calm, and this really is just a choice. Is it possible to have a calm business even if it's really large? For your experience as a business owner to be calm in the business and for your team to feel that sense of calm from you and it to be a calm workplace, yes it is. I had a business once upon a time. Same business but it used to feel a bit crazy. I hung out with the CEO of Basecamp, Jason Fried. I won't go into how we got on a call, but basically we were in some sort of chat. I was watching some live stream and I made some comments. He said he wanted to do a call with me, so we did a call together and I hung out with him. This guy is what I perceived as a high-functioning CEO of a multimillion dollar company. He's written books on remote teams. He's got a book called Remote Work, virtual teams, software, and running companies. He hung out with me for probably about 90 minutes. He just showed me how he ran his business, how he basically ran a calm workplace, and how it was quiet. It shifted my perspective so dramatically. The biggest perspective shift I had was eliminating and reducing interruptions. Years later, he came out with a book kind of recent. His book is called, It Doesn't Have to be Crazy at Work. For those watching the video you can see this here, It Doesn't Have to be Crazy at Work. It's got this on the cover. It's got crossed out 80-hour work week

Do you wish that you could travel more often, but it's just too expensive to find a place to stay? Investors and property managers are eager to get into the short-term and long-term rental market in popular vacation destinations. How can they grow their rental businesses and lower the cost of vacations? Property management growth expert and founder/CEO of DoorGrow, Jason Hull, talks to Rick Bennett about BookingWithEase and TripAngle, which puts control back into the hands of property owners. You'll Learn... [02:14] Business Plan: Why Rick wanted to make vacations more affordable for all. [02:56] Thought Process: Lower the cost of vacations by eliminating overhead costs. [03:08] TripAngle: Tools for owners to efficiently, easily rent properties, lower overhead. [03:44] Systems and Services: Grow organically, save money, gain exposure for rentals. [05:04] Differentiator: Only site that guarantees no double bookings; easy to use. [07:10] Property Management: Fully automated, 100% customizable with parameters. [09:42] Plug-n-Play Integrations: Change anything, anywhere with the TripAngle system. [14:13] Why Rick prefers property management companies more than property owners. [17:08] Software Learning Curve/Support: People know how to list their properties. [19:22] DoorGrowShow Listeners: Try TripAngle by using representative ID code - 2167. Tweetables "How do we lower the cost of vacations? What we came up with is eliminating the overhead to the owners completely and lowering the cost of their travelers significantly." "We built tools for the owners to be able to rent their properties easier, more efficiently." "We're the only site that can guarantee no double bookings because of the way we built our system. It's just much easier to use." "We're just growing everybody's company. That's all we care about is growing the owners' rentals." Resources DoorGrow and Scale Mastermind DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive BookingWithEase TripAngle Breckenridge Lodging Mountain Ski Trips Mailchimp Airbnb VRBO Home Away Authorize.net RemoteLock BookingPal Transcript Jason: Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. My guest today, I am hanging out with Rick Bennett. Rick, welcome. Rick: How are you today? Jason: I'm doing fantastic so I'm really excited to have you here. We haven't had a lot of guests talking about the short-term rental space and the vacation rental space. A lot of property managers are getting into this. It's becoming really hot. We've got shows on Netflix about it now. Everybody is abuzz with this market. Lots of investors want to get into this space. Property managers, even in the long-term space—if they are in coastal areas or have really popular destinations—have vacation rentals they are also managing and dealing with. You've been an expert in that industry for a while. Why don't you give us a little bit of background on you, how you got started with this, and then we can hear more about Booking With Ease, TripAngle, and all these cool things that you've got going on. Rick: The reason we started this whole business plan is because my mom passed away when I was younger. One of the last things she told me was that she wishes she could have traveled more often, but it was so expensive. The reason she mentioned that is she had a really good job, and they flew her everywhere. But to include me, her son, who she wanted to bring me to several places—she took me to Philadelphia, Boston, you name it—it would cost her the full price to bring me. Her company paid for her. I remember pretty much every time she would tell me man, I would love to take you to Charleston. I just can't. She was very apologetic. That's one of the last things she tells me. She wishes she could have travelled more often. Our thought process was how do we lower the cost of vacations? What we came up with is eliminating the overhead to the owners completely and lowering the cost of their travelers significantly. We ca

What is a BDM? How do I pay a BDM? Why call them a BDM and not a salesperson in a property management business? Why do I need to make sure a BDM has the right personality type and how do I onboard them correctly? Property management growth expert and founder/CEO of DoorGrow, Jason Hull, talks all about BDMs. If you do all the vetting right, then the real challenge is supporting and training them to be successful. You'll Learn... [01:42] What is a BDM? It's a Business Development Manager. [01:46] Why a BDM and not a salesperson? Sales gets convoluted or confused. [02:00] Why? Most of you do real estate and have a brokerage side to the business. [02:50] Mistakes: Feedback from companies that help you find/place a BDM isn't good. [03:24] A business owner not good at sales or onboarding doesn't give the right support. [05:24] How can you properly support a BDM or salesperson? Know what works. [06:02] How to pay BDMs: If you pay on commission, offer an initial bonus structure. [08:17] How to onboard BDMs: Start them as a sales assistant to double capacity. [10:00] Motivate BDMs: Driven salespeople like money, give them part of commission. [13:32] What sales is/isn't: Once you start winning deals, sales becomes fun, not pushy. Tweetables "BDM is really just a fancy word for somebody that's supposed to help you grow your business, supposed to come in, supposed to do sales." "If you are not good at sales, my recommendation is you have to figure this out. This is one of the biggest key areas of the business." "I love seeing that shift in clients where they have the confidence that they know they can get pretty much anybody on if they want them because they're that good at sales." "It doesn't make sense to pay people based on commission unless the commission payout is big." Resources DoorGrow and Scale Mastermind DoorGrow on Instagram DoorGrow on YouTube DoorGrowClub DoorGrowLive DiSC Profile Myers and Briggs Calendly Transcript Welcome, DoorGrow hackers, to the DoorGrowShow. If you are a property management entrepreneur that wants to add doors, make a difference, increase revenue, help others impact lives, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow hacker. DoorGrow hackers love the opportunities, daily variety, unique challenges, and freedom that property management brings. Many in real estate think you're crazy for doing it. You think they're crazy for not because you realize that property management is the ultimate high-trust gateway to real estate deals, relationships, and residual income. At DoorGrow, we are on a mission to transform property management business and their owners. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. I'm your host, property management growth expert, Jason Hull, the founder and CEO of DoorGrow. Now, let's get into the show. What are we chatting about today? In continuing my series of doing this every Wednesday, we're going to be chatting today about BDMs. What is a BDM and how to pay them? This is a really common question I get, how do I pay a BDM? How should I pay them? So that I don't have to answer this question anymore, I'm going to make a podcast episode about it. Here we go. First, what is a BDM? It's a Business Development Manager. Why do we use that term instead of a sales person in a property management business? Because a salesperson, or sales, or anything connected to that usually gets convoluted, or confused, or mixed up with brokerage because a lot of you also do real estate and have the brokerage side of your business. I think what's happened over time is the industry has sort of adapted that a property management sales person is called a BDM. And we get that from the Australians. They seem to call them BDMs or Business Development Managers, and I think it's just so we don't get them mixed up with the real estate sales people or people that just do sales. On the real estate side, anything related to sales tends to be considered real estate. In the real estate industry, even if it's property management, it gets mixed up. BDM is really just a fancy word for somebody that's supposed to help you grow your business, supposed to come in, supposed to do sales. There are a lot of mistakes I see people make. I have not heard good feedback on companies that help you find a BDM and place a BDM. I don't think it's those companies' fault, I don't think that it's their fault. They probably do find people with the right personality type, maybe they're on a DiSC profile, they're high D, high I, maybe they have an economic score on a value index on a DiSC, maybe they love doing sales, maybe they're good at sales. I think what really ends up happening a lot of times is that a business owner is not good at sales which is why they're hiring them, or the business owner is not good at onboa