People Who Read People: A Behavior and Psychology Podcast

A talk about how psychology and reading behavior play a role in successful door-to-door sales. I interview two experienced door-to-door salespeople: Conrad Smith, who was a top salesman for a well-known home security system company, and David Mock, who did door-to-door sales for a large, well-known home remodeling company. Topics discussed include: conversation scripts large companies use, and how they work; how even a knock on the door can influence people; the use of ambiguous language (example: “Did your realtor tell you I might be stopping by today?”) to subtly deceive; the use of a fake personal anecdote to gain trust; the importance of getting a customer to physically sign a document; how the mere act of spending time with a salesperson can increase the chance a sale is made. Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

A talk with Robin Dibble, an experienced service industry professional based in Albuquerque, New Mexico. Robin has worked all sides of the restaurant business, from waiting tables, to cooking, to managing restaurants and nightclubs. Topics discussed include: the role of psychology and perception-manipulation in the restaurant and service industries; psychological strategies that get servers higher tips; the importance of reading the room as a restaurant manager; factors that go into deciding to cut someone off from alcohol, and optimal approaches; menu design strategies; pricing strategies. Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

A talk with Robert Drysdale, a Brazilian jiu-jitsu and mixed martial arts expert and world champion, on the roles psychology and predicting opponent behavior can play in professional fighting. Topic discussed: the role of psychology, mental preparation, and action-anticipation in MMA and jiu-jitsu; basics of MMA and jiu-jitsu for people not familiar; importance of predicting opponent behavior in competitive fighting; the role of mental visualization in fight preparation; the importance of staying stoic before and during a fight; how pre-fight behavior and facial expressions can give insight into fighters’ mental states, and maybe even predict a fight’s outcome. Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

A talk with Seth Baldwin about the sport of fencing and the role psychology and predicting opponent behavior can play in the sport. Baldwin is an experienced fencer who, at the peak of his game, got 3rd at the 2004 U.S. National Championships. Topics discussed include: basics of fencing maneuvers and strategy; the role of skill vs luck/variance in individual fencing matches; the role psychology and “action anticipation” plays for skilled fencers; similarities between fencing and poker. Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

A talk with Jenny Radcliffe, an expert in social engineering, which involves the manipulation of people to gain access to information and materials. Radcliffe talks about her work infiltrating companies as a paid security consultant, and discusses some of the psychological and behavioral aspects of that work. Radcliffe has her own podcast about psychology and security: The Human Factor. Her website is www.JennyRadcliffe.com. Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

A talk with David Zulawski, an expert in interrogation/interview techniques. Zulawski is co-owner of Wicklander Zulawski and Associates (w-z.com), a firm specializing in interview and interrogation consulting and education. Zulawksi is co-author, with Wicklander, of the respected and widely-used book "Practical Aspects of Interview and Interrogation." We talk about interrogation techniques, with a focus on psychological and behavioral aspects. Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

A talk with Dr. Christina Marinakis, J.D., Psy.D., jury selection and voir dire expert. Marinakis is the Director of Jury Research at Litigation Insights, a large trial consultancy firm. Dr. Marinakis answers questions about: how the jury selection process works; strategies used to expose potential juror bias; and how psychology, stereotyping, and human behavior can play a role in that work. Learn more about the show and get transcripts at⁠ ⁠behavior-podcast.com⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

An interview of Mark McClish, an expert in analyzing written and verbal statements. McClish is a former U.S. Marshal and law enforcement trainer on interview and interrogation techniques. He's the author of two books on Statement Analysis®: "I Know You Are Lying," and "Don't Be Deceived." Topics discussed in this episode include: common deceptive patterns, why people find it difficult to straightforwardly lie, and discussion of some criminal cases, including the Chris Watts case, Steven Avery, OJ Simpson, and more. Learn more about the show and get transcripts at ⁠behavior-podcast.com⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

An interview with comedian Alex Falcone about the role of understanding and using human psychology and behavior in stand-up comedy. Learn more about this show at behavior-podcast.com. Learn more about your ad choices. Visit megaphone.fm/adchoices