Restaurant psychology you've never noticed, with service industry pro Robin Dibble
A talk with Robin Dibble, an experienced service industry professional who has worked all sides of the restaurant business, from waiting tables, to cooking, to managing restaurants and nightclubs. Topics: the role of psychology and perception-manipulation in the restaurant and service industries. Support the showTo get ad-free episodes, and more, get a premium subscription. To learn more about the show, go to behavior-podcast.com. I'm on Twitter at @apokerplayer. See a summary of my work.
People Who Read People: A Behavior and Psychology Podcast
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Show Notes
A talk with Robin Dibble, an experienced service industry professional based in Albuquerque, New Mexico. Robin has worked all sides of the restaurant business, from waiting tables, to cooking, to managing restaurants and nightclubs. Topics discussed include: the role of psychology and perception-manipulation in the restaurant and service industries; psychological strategies that get servers higher tips; the importance of reading the room as a restaurant manager; factors that go into deciding to cut someone off from alcohol, and optimal approaches; menu design strategies; pricing strategies.
Learn more about the show and get transcripts at behavior-podcast.com.
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