Let's Talk Supply Chain

Today I'm joined WorkStep, a people-focused provider of hiring and retention technology for supply chain teams. WorkStep is the market-leading provider of Frontline Workforce Retention solutions, purpose-built for the modern supply chain. With customers including manufacturing, warehousing, retail distribution, and transportation employers across North America, WorkStep solutions provide HR, operations, finance, and c-suite executives with what they need to hire frontline workers, engage them throughout their employment journey, and seamlessly act on critical insights to drive organizational change and ultimately reduce turnover. Today Dan Johnston, Co-founder & CEO at WorkStep, joins me to chat all about the company: what they do; the ins and outs of hiring and retention; the truth behind the current 'talent shortages'; and the upcoming workforce trends to look out for. IN THIS EPISODE WE DISCUSS: [07.03] Dan's founder story, and how his experience as an 'Entrepreneur in Residence' gave him the time to reflect on his previous role as a warehouse manager and how he could innovate to solve some of the problems he saw there. "I'd seen just how detrimental the temp staffing model was… just how challenging a constant rotating door of frontline workforce turnover was to every level of an operation." [10.47] How Dan's previous education technology businesses led him to found a business in supply chain staffing. "When we started WorkStep, we thought of this as really a matching problem – supply and demand. And what we realized over time, is that it's much more than that. It's more than just matching an available worker to an available job." [14.16] An overview of WorkStep – what they do, and how they help their customers. [17.04] From talent shortages to new ways of working, a look at some of the key challenges happening in staffing right now. "A lot has changed in the last two years, but actually a lot of these trends were already underway." [19.57] WorkStep's employer solution for hiring new staff – how it works, the benefits and the power of data and automation. [22.37] WorkStep's employer solution for staff retention, why retention is so important and the huge impact it has on both a company's top and bottom lines. "We're talking about hundreds of millions of dollars in turnover spend that these large logistics and manufacturing companies are incurring every year – so this is a very important bottom line problem." [26.14] Why WorkStep is the best solution for job seekers. [29.22] The importance of diversity and inclusion in the workplace, and how WorkStep's solution can help aid your DEI strategy. [33.15] The ideal client for WorkStep. [35.41] A closer look at WorkStep's competitive pricing model. [37.16] A case study, showing how WorkStep helped a 3PL achieve an 18% decrease in overall staff turnover, and a 36% decrease in new hire turnover, resulting in significant savings to the customer's bottom line. [40.07] The future for WorkStep. "Our goal is really to make the front line a better place to work… we help workers improve their jobs, so they can live a better life." RESOURCES AND LINKS MENTIONED: Head over to WorkStep's website now to find out more and discover how they could help you too. You can also connect with WorkStep and keep up to date with the latest over on LinkedIn, or you can connect with Dan on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Mardi Tegmeyer: a passionately customer-focused supply chain leader. An experienced logistics professional, Mardi's knowledge and experience covers sales, operations, account management and customer success. As a leader at Emerge, she's helping to reinvent freight procurement by putting customers firmly front and center. Today Mardi will be talking to us about her career so far; her passion for customer success; and the importance of collaboration and inclusion within supply chain. Plus, she'll be sharing her experiences as a woman in the industry, as well as her words of advice for all of the women following in her footsteps. SHOW SPONSOR: This Women in Supply Chain feature was made possible by our sponsor, Emerge. As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions. IN THIS EPISODE WE DISCUSS: [07.36] Mardi's background, and the journey that led her to a career in supply chain and customer experience. "I was the receptionist to start… and then a month later, I was the customer service manager! And from that point, taking care of customers was my niche." [12.06] Mardi's experience at Garrett Popcorn, her incredible accomplishments there and the power of learning on the job. "I was in a little over my head – I was figuring it out as I went, making relationships, building trust… It was an adventure!" [15.37] Mardi's reflections on young people and supply chain, the balance between learning and experience and what the next generation of supply chain professionals bring to the table. "There's no right or wrong way to solve challenges in this industry." [18.07] Mardi's role as Customer Success Manager at Emerge. "Every day is different - I do love that about this job - I can come in and solve different problems… and there's lots of disruptions going on, especially now." [19.58] A closer look at Emerge's supportive culture and approach to diversity and inclusion. [21.31] The importance of customer success, building strong relationships and how it differentiates you in the marketplace. [24.16] The role of collaboration, how it ties business together and impacts the overall success of customer experience. "Customers want to see that we're, internally, collaborating and that their information isn't getting lost in the shuffle." [26.50] Mardi's experiences as a woman in a largely male-dominated industry. "Ultimately, I think we teach people how to treat us – and I think hard work pays off." [29.20] Mardi's thoughts on mentorship and the college professor that helped to launch her journey. [30.50] What the future holds for Mardi. [31.39] Mardi's words of advice for all of the women out there. "I would love to empower everyone, if I could, to have that big voice, to speak up – and don't be worried about how you're perceived as a result." RESOURCES AND LINKS MENTIONED: You can connect with Mardi over on LinkedIn. If you want to find out more about Emerge, check out episode 243, where George Abernathy joins me to chat all about the company: what they do; bringing accountability to logistics; and why it's so important to bring all industry players together to build positive and mutually beneficial networks. Why not also head over to Debra Phillips' (Marketing Manager at Emerge) blog to hear her thoughts on whether consumers are finally growing tired of supply chain shortages and rising costs. Check out our other podcasts HERE.

Today I'm joined by Zenov BPO, a customer-centric and results-driven outsourcing business, who are laser-focused on solving their clients' toughest challenges through their range of expert services. Zenov are dedicated to ensuring efficiency in their customers back office operations, and to delivering the best savings, by providing unmatched services in strategy, technology and operations. With expertise across industries and most business functions, they deliver transformational outcomes for a demanding new digital world. Today Joseph Wilson, Senior Director & Partner at Zenov BPO, joins me to chat all about the company: what they do; the role of outsourcing in contemporary business; and the importance of a customer-focused approach. IN THIS EPISODE WE DISCUSS: [07.23] An overview of Zenov BPO – what they do, and how they help their customers. "A lot of organizations hit that hump, where they can't grow exponentially… so we're saying 'how can we help these organizations climb and reach their pinnacle?'" [09.29] From accounting to supply chain management, a closer look at Zenov's range of services. "A lot of companies are still working on Excel… so we take all that information and compile it into a dashboard so they can have the data to drive the business, to make decisions that are agile but also meet and exceed expectations." [11.49] How Zenov work with their customers to build a bespoke support package that best addresses their challenges. "We take KPI's… and get organizations to start thinking differently." [16.49] How, and why, Zenov work as an extension of their customers internal teams. [18.28] The most common objections from potential customers when it comes to embracing outsourcing. "One of the biggest hesitations, prior to COVID, was 'the back office is going to take my job!' But we're not taking your job, we're supporting... allowing you to do the value add work." [22.47] Zenov's North American office and executive staff, why that's important and the benefits it brings to their customer base. [25.48] The importance of a customer-focused approach and why it's a growing trend. "We look to be an extension of their business… and if they're not growing, and they're going out of business, so are we. So we look at it as if it's our own family-run business." [27.09] The impact of COVID on the workplace and the unexpected positives. [29.02] The trend towards increased outsourcing, and the current challenges – and potential – within the talent pool. [32.59] The ideal customer for Zenov BPO. [34.23] A case study detailing how Zenov helped to improve response time and customer satisfaction for a key client, resulting in an increased profit margin of 30-40%. [37.35] The future for Zenov BPO. RESOURCES AND LINKS MENTIONED: Head over to Zenov BPO's website now to find out more and discover how they could help you too. You can also connect with Zenov BPO and keep up to date with the latest over on LinkedIn, Twitter, Instagram or Facebook, or you can connect with Joseph on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Motion2AI, an exciting and innovative tech company offering machine-learned solutions for warehouse mobility operations, covering monitoring, dispatch, safety, and autonomy integration. Founded in 2018, Motion2AI is a fast-growing start-up providing intelligent solutions for warehouse efficiency and safety. It offers AI platforms for warehouse mobility fleets (such as forklifts, carts or robots) by providing services of safety, monitoring, optimization, and autonomy. And the ecosystem supports manned labor and robots seamlessly, providing practical and scalable solutions for warehouse operations. Today Byungsoo Kim, Founder & CEO at Motion2AI, joins me to chat all about the company: what they do; the benefits to be found in harnessing the power of AI within operations; and the relationship between people and technology. IN THIS EPISODE WE DISCUSS: [07.00] Byungsoo's background and how he came to found Motion2AI. "Not every warehouse is taking advantage of that new technology and I'm happy that, with Motion2AI, I can support that." [09.00] Byungsoo's experience as a start-up, and Motion2AI's impressive growth in a short space of time. "There's no secret… we have good technology, and we're working with excellent customers!" [10.24] An overview of Motion2AI – what they do, and how they help their customers. [12.19] The three core challenges that Motion2AI customers are currently facing in their warehouses. "The size of these warehouses is a big challenge… so communicating and collaborating between those different units is a challenge, too." [13.52] A closer look at the four core products that make up Motion2AI's MotionFMS Fleet Management Service, and why they all look to solve one key over-arching problem. [20.19] The speed, ease and comparatively low cost of integration and implementation with the wireless Motion2AI systems. [22.31] The importance of visibility. "Visibility is really important for warehouse operation… especially in productivity and safety." [23.43] Byungsoo's reflections on AI, from the relationship between people and technology – and how Motion2AI are pulling everything together – to a comparison between AI innovation and the Industrial Revolution. "Our solution is saving their time… it's automating many of those tedious tasks and helping the staff spend their time on more valuable tasks." [28.29] The ideal customer for Motion2AI. [29.30] A glimpse into the time and cost savings customers can expect by working with Motion2AI. [31.23] The future for Motion2AI. RESOURCES AND LINKS MENTIONED: Head over to Motion2AI's website now to find out more and discover how they could help you too. You can also connect with Motion2AI and keep up to date with the latest over on LinkedIn or Facebook, or you can connect with Byungsoo on LinkedIn. Check out our other podcasts HERE.

It's episode 18 of Blended: I'm joined by another amazing panel of guests and we're talking about workplace discrimination. It's a sensitive subject: something that a lot of people have actually experienced, but not something we like to talk much about. So, of course, it's a topic we want to tackle head on! Today, our guests will be discussing exactly what discrimination means and why it happens; sharing their own personal experiences; reflecting on the differences between discrimination, micro-aggressions, victimization and bullying; and the panel will be sharing their advice for creating more supportive and inclusive workplaces.

Today I'm joined by R2 Logistics, an award-winning third-party logistics provider offering industry-leading supply chain management services to shippers of all sizes. Founded in 2007, R2 Logistics is a global provider of market-leading transportation services and logistics solutions. As a third-party logistics company, it provides access to thousands of transportation providers and has the capacity to resolve all of your shipping needs. Backed by game-changing technology and its culture for reliable service and relentless passion, R2 Logistics has built a strong reputation as an industry leader. Today Frank Dreischarf, Vice President of Supply Chain Solutions at R2 Logistics, joins me to chat all about the company: what they do; overcoming challenges in the midst of disruption; and the importance of collaboration and visibility in supply chain. IN THIS EPISODE WE DISCUSS: [08.28] R2 Logistics' background and how they've evolved into the company they are today. "That expedite mentality, that sense of urgency, is part of our organizational DNA." [11.29] A closer look at the R2 Logistics transportation management system, its features and the benefits. [14.10] From expedited to intermodal, a look at R2 Logistics' full suite of services for shippers. "I like to say that we're in the 'headache elimination' business. Our job is to work with our strategic customers, figure out what their needs are, anticipate those needs (sometimes before they even know that they have them) and come up with solutions." [15.08] The importance of transparency and why R2 Logistics partner with industry-leading tech providers to offer the highest level of visibility. [17.12] The R2 Logistics carrier offering. [19.13] A closer look at the platform itself, and its user-friendly interface. "Everything, from the interface to how the customer interacts with the system, is designed to make it as easy as possible." [21.23] The speed and ease of an R2 Logistics implementation, and the on-boarding audits that help new customers ensure they have the best prices and achieve the most value from the process. "We're able to add a lot of value to customers that are in that mid-small size range… because companies of that size just don't have the economic resources to hire the professionals necessary to adequately manage that transportation spend." [26.50] The R2 Way, and why this unique set of principles sets them apart. [30.05] From the importance of surety of supply to a new appreciation for collaboration, Frank's reflections on the state of the industry right now, and the key trends and learnings coming out of it. "People are starting to realize that relationships matter, collaboration matters. Those customers or shippers out there that have forever viewed their relationships with their transportation providers as tactical, rather than strategic, are suffering right now." [34.30] The ideal customer for R2 Logistics. [36.22] A case study detailing how R2 Logistics was able to help a key customer quickly integrate new acquisitions into their network and reduce transportation costs by 15%. [38.27] The future for R2 Logistics. RESOURCES AND LINKS MENTIONED: Head over to R2 Logistics' website now to find out more and discover how they could help you too. You can also connect with R2 Logistics and keep up to date with the latest over on LinkedIn, Facebook, Instagram, YouTube or Twitter, or you can connect with Frank on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Mary McNelly: industry powerhouse and logistics and supply chain expert for leading global shoe brand, Crocs. An experienced and talented leader, Mary's knowledge and experience covers all aspects of logistics and supply chain. In her 13 year career with leading retailer Crocs, Mary has risen through the ranks to become the Senior Director of Global Logistics & Supply Chain Network Design. Today Mary will be talking to us about her career so far; her passion for logistics; and the role of innovation, automation and agility amidst major disruption. Plus, she'll be sharing her experiences as a woman in the industry, as well as her words of advice for all of the women following in her footsteps. SHOW SPONSOR: This Women in Supply Chain feature was made possible by our sponsor, Emerge. As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions. IN THIS EPISODE WE DISCUSS: [06.06] Mary's background, and the journey that led her to a career in supply chain. "For the people who are interested, but don't really know – jump in and just start…. If you're true to yourself you'll find it, because there's something for everyone in supply chain." [09.32] A closer look at Mary's current role as senior director of global logistics and supply chain network design at Crocs, the challenges and the triumphs. "Logistics in the last three years has really proven to be incredibly enabling or disabling, if you don't think forward and have the right relationships and strategy." [12.34] Mary's steady career progression throughout her 13 years with Crocs, and what she loves so much about the brand. [14.32] Mary's experience of disruption as a director of a global brand during a pandemic, and the different proactive ways in which Crocs responded. "I love logistics, supply chain and problem-solving – and what's more important, is we're creating history in supply chain right now." [18.23] Mary's innovative, strategic and agile approach to leadership, and how more businesses across the industry can better nurture that kind of mindset. [21.03] The importance of sustainability and social responsibility, and a closer look at Crocs philanthropy division. [24.15] Mary's experiences as a woman in a male-dominated industry. "I'm so proud to be able to say that the majority of our C Suite at Crocs are all women… it's been a real goal within Crocs to continue to elevate women." [29.23] Mary's reflections on the best way to engage in mentorship. "If you're thinking you need to lean out and ask somebody for mentorship, think about what you're really asking for and be really focused on that." [31.40] The small, consistent steps throughout her career that helped Mary to find her voice as a supply chain leader. [35.15] What the future holds for Mary. [36.55] Mary's words of advice for all of the women following in her footsteps. "You can choose to see all of the men in the room, and get overwhelmed – or you can choose to see all of the amazing women in the room, get motivated, go and stand next to them and be a part of that. And that was a transformational moment for me." RESOURCES AND LINKS MENTIONED: You can connect with Mary over on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by FarEye, a cutting-edge logistics tech company that is on a mission to make logistics across the world more efficient, predictive and organized, through the use of new technology. FarEye's Intelligent Delivery Management Platform is making the delivery experience better for everyone, and enabling enterprises to deliver at reduced cost with a superior customer experience. Founded in 2013, the platform leverages millions of data points to predict the shipment journey and improve the delivery experience for hundreds of businesses in over 30 countries worldwide. Today Kushal Nahata, Co-founder and CEO at FarEye, joins me to chat all about the company: what they do, the challenges of last-mile delivery, reducing your carbon footprint while cutting costs, and why, in the e-commerce industry, experience is the new loyalty. IN THIS EPISODE WE DISCUSS: [06.15] Kushal's journey from engineering to transportation; and how, and why, he came to co-found FarEye. "Our passion was: 'can we leverage our engineering technology knowledge to solve real world problems?'" [08.43] An overview of FarEye – what they do, and how they help their customers. "The space has evolved… It's less about what you deliver – it's become more and more important, how you deliver." [11.15] The four main challenges in last-mile delivery and customer expectation today, and how the FarEye team got hands-on, with drivers and dispatchers, to understand these pain points from the inside. [15.46] An overview of FarEye's Intelligent Delivery Orchestration, Intelligent Delivery Visibility and Intelligent Customer Experience products, and their benefits. "Logistics, which used to be more of an operation and execution function, has now become a revenue generation function as well." [19.52] A closer look at the FarEye platform, and the increasingly important role of low-code development, particularly in the ever-changing world of logistics. "With a low-code platform, you can define your own logistics and delivery process." [21.38] FarEye's plug and play implementation and integration process. "In the last two years specifically, a lot of companies are looking at speed to market. And that's where I think implementation time becomes a big blocker, or enabler." [22.54] The importance of sustainability, and why it can lead to greater profitability. [24.55] FarEye's ethos of collaboration, and mission to make life better for everyone. [27.19] The ideal customer for FarEye. [28.20] A case study detailing how FarEye was able to help a key customer, a major pizza delivery service, vastly reduce delivery time and cost, as well as greatly improve its delivery NPS. [33.22] The future for FarEye, and for the logistics industry over the coming years. RESOURCES AND LINKS MENTIONED: Head over to FarEye's website now to find out more and discover how they could help you too. You can also connect with FarEye and keep up to date with the latest over on LinkedIn, Facebook, YouTube or Twitter, or you can connect with Kushal on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Optimal Dynamics, a cutting-edge tech company that is utilizing next-generation artificial intelligence to enable logistics companies to better plan, optimize and automate strategic, tactical and real-time operational decisions. Optimal Dynamics was founded to bring advanced AI to the logistics industry, in order to help companies automate and optimize operations. A by-product of 40 years of world-leading research and development, Optimal Dynamics' underlying technology has managed billions of dollars of assets for some of the largest companies in the world. Today Daniel Powell, founder and CEO at Optimal Dynamics, joins me to chat all about the company: what they do; the role of education in innovation; and why fully realized AI solutions are the future of supply chain. IN THIS EPISODE WE DISCUSS: [06.31] Daniel's career journey, and how, and why, he came to found Optimal Dynamics. "I backed into where I am now, not intentionally – through realizing that being Gordon Gecko was much cooler in a movie!" [09.06] An overview of Optimal Dynamics – what they do, and how they help their customers. [13.35] An explanation of CORE.ai and how it sits behind the Optimal Dynamics platform. "Core.ai is the underlying engine behind the Optimal platform; it's the building block of 40 years of research and development, to help make decisions in uncertain environments." [15.17] The reality of AI within the logistics industry right now. [20.48] A closer look at the Optimal Dyanimcs product and how it can help with day to day logistics operations. "When we think of our plans, we think of resilient, self-healing operations." [23.40] Future Visibility™ and how visibility, and the insights that it brings, can help to facilitate effective optimization and collaboration. "[If the logistics team have information earlier], they can collaborate with their teams and figure out freight that fits well for their network, not just a band aid." [27.35] Optimal Dynamics' easy, phased implementation and integration process. [29.15] The role of learning and education within Optimal Dynamics' ethos, why it's so important and why it sets them apart. "Education is part of our DNA… Robust learning and impact is going to eventually drive innovation, but innovating to innovate is not who we are." [31.24] The ideal customer for Optimal Dynamics. [32.24] A look at the impact and ROI that the Optimal Dynamics platform is delivering for its customers. [34.51] The future for Optimal Dynamics. "We'll be spreading our application as far and wide as we can, throughout logistics and supply chain, to help every company make better decisions." RESOURCES AND LINKS MENTIONED: Head over to Optimal Dynamics' website now to find out more and discover how they could help you too. You can also connect with Optimal Dynamics and keep up to date with the latest over on LinkedIn, or you can connect with Daniel on LinkedIn. Check out our other podcasts HERE.

It's episode 17 of Blended: I'm joined by another incredible panel of guests and we're talking about community and culture. It's a huge beast to tackle, but sometimes we get the best conversations and most fascinating insights from letting our guests open up, share their truths and bring a really intimate look at the topic from their perspective.

Today I'm joined by Overhaul, a fast-growing supply chain tech company that is on a mission to empower global supply chains with risk management for compliance, efficiency & transparency. Founded in 2016, Overhaul is the industry's first and only holistic, end-to-end solution that optimizes supply-chain visibility, integrity, and security for global enterprises. Its software-based approach offers high configurability and efficient time-to-value to supply chain organizations, without the heavy tech debt found with hardware-based providers. Overhaul has quickly grown to be a trusted provider for Fortune 100 companies moving freight globally across industries, such as pharmaceutical and healthcare, technology, logistics, and food and beverage. Today Karin Stevens, General Manager at Overhaul, joins me to chat all about the company: what they do; utilizing multimodal visibility in risk management; and the importance of digital supply chain transformation. IN THIS EPISODE WE DISCUSS: [07.01] Overhaul's founder story: how, and why, the company began, and how it has evolved since its inception. "Our software has been developed to provide real time visibility around what's happening in your supply chain." [10.43] A broad look at Overhaul – what they do, and how they help their customers. "For us, defining ourselves as a risk management organization is broader than just providing root visibility – it's about providing actionable insights, and providing real time corrective response into the supply chain." [15.44] A closer look at risk management, why it's so important, and how it connects to issues around compliance and insurance. "Over the last 15 years we've seen about a 330% increase in verdicts ending in over 1 million dollars in litigation costs." [21.30] Overhaul's implementation and integration process, and the role of data. "The ability to integrate, but then also plug the gaps, is a key theme for our implementation process." [27.52] The realities of digital transformation, change management and the process of identifying core business problems. [32.15] The ideal customer for Overhaul. [35.00] Case studies: how Overhaul helped two key customers. "It's not just a one size fits all experience within our software. It's something that's connected and configured around the customers KPIs and what they care about." [42.56] The future for Overhaul, and for the logistics industry. RESOURCES AND LINKS MENTIONED: Head over to Overhaul's website now to find out more and discover how they could help you too. You can also connect with Overhaul and keep up to date with the latest over on LinkedIn, Facebook or Twitter, or you can connect with Karin on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by leading supply chain writer, editor and brand manager, Marina Mayer. An experienced B2B journalist with over 13 years in the supply chain and logistics space, Marina follows and writes about marketplace disruption, trends and technologies around warehousing, transportation, procurement, sustainability, safety, risk management, software & technology and more. Currently, editor-in-chief of Food Logistics and Supply & Demand Chain Executive, she has a range of responsibilities across brand, editorial direction, production, sales and industry events. Today Marina will be talking to us about her career so far; her passion for supply chain; and the trends we can expect in 2022. And she'll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps. SHOW SPONSOR: This Women in Supply Chain feature was made possible by our sponsor, Emerge. As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions. IN THIS EPISODE WE DISCUSS: [06.08] Marina's background, and how switching majors changed the course of her career journey. "I switched my major, and it was the best decision I could have made… it was a blessing in disguise." [07.45] How Marina came to specialize in the supply chain and logistics space, and what she loves so much about it. [10.08] How Marina took a risk with a big new role, and her reflections on Mom guilt and balancing work and family life. "As a woman, who has a lot of tasks at home and at work, you have to (at one point) put yourself first." [14.08] A closer look at Marina's role, that covers a huge range of responsibilities, from brand and marketing, to strategy and sales, and events and awards. [15.50] What sets Marina's publications' awards apart, and why they're so important in the industry. "There are so many supply chain professionals out there, but there's only some that are making a huge difference – and we want to make sure that we're not only ethical, but we're honing in on the credibility." [19.07] Marina's reflections on the current supply chain crisis, keeping on top of trends and the tech we can expect to see playing a key role in the coming year. "Robotics and automation will continue to lead the charge, and anything that makes peoples jobs easier, safer and faster." [22.51] How journalism has changed over the course of Marina's career, and how the industry has adapted the way that it both distributes and consumes content. [26.52] Where Marina gets her work ethic. [30.03] Marina's experience as a woman in journalism, and the male mentors that helped her along the way. [32.52] How Marina found her voice, and her words of advice to all of the women following in her footsteps. "I don't want to be in situation where I regret not taking that job, or having that conversation – you just have to do it." [36.39] What the future holds for Marina. RESOURCES AND LINKS MENTIONED: You can connect with Marina over on LinkedIn. Head over to Supply and Demand Chain Executives' website to find out more, or connect and keep up to date with the latest over on LinkedIn. Head over to Food Logistics' website to find out more, or connect and keep up to date with the latest over on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by TransImpact, a game-changing logistics tech company that is transforming business performance through industry-leading technology, relentless customer service, and future-focused knowledge. TransImpact is an industry leader in the development and application of end-to-end technology-based solutions that optimize shipping operations, create dramatic supply chain efficiencies and transform the business performance of customers. Today Berkley Stafford, CEO at TransImpact, joins me to chat all about the company: what they do; the importance of integrating technology into logistics; and the key challenges and trends, from data to shipping, happening in the industry right now. IN THIS EPISODE WE DISCUSS: [06.52] An introduction to TransImpact – what they do, and how they help their customers – and a look at how and why the company was founded. "… we can analyze, help you identify efficiencies and ultimately improve your margins – we stay away from soft costs, let's get right into the hard costs, and what's in your bank account!" [09.45] A closer look at TransImpact's parcel solutions. "Parcel is such a dynamic industry right now, and extremely volatile." [14.33] TransImpact's unbiased 'behind the scenes' approach. "Our technology and expertise has nothing to do with influencing you... We don't care if you want to use UPS or Fedex – the savings are on the table, regardless of the carrier you use." [16.27] Current industry challenges: what TransImpact has seen, and how their business has pivoted to support their customers. "Now, we're taking a different approach – we're not only saving customers money, we're giving them an entirely different opportunity to alleviate capacity concerns." [20.14] Why complexity leads to opportunity. [22.27] Why the industry has, on the whole, been slow to embrace new technologies and digitization. [25.48] A closer look at the integration of TransImpact solutions. [27.45] Data and visibility: the challenges, and how TransImpact can help. "You wouldn't believe the left hand not knowing what the right hand knows, and how disconnected they are – and you wouldn't believe the amount of data customers don't actually have, because it's dirty." [32.02] The ideal customer for TransImpact. [34.29] Case studies: how TransImpact helped two key customers. [41.49] The future for TransImpact, and for the logistics industry. RESOURCES AND LINKS MENTIONED: Head over to TransImpact's website now to find out more and discover how they could help you too. You can also connect with TransImpact and keep up to date with the latest over on LinkedIn, Instagram, YouTube, Facebook or Twitter, or you can connect with Berkley on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Emerge, an exciting software company that is on a mission to empower meaningful logistics relationships through transformative technologies. The Emerge Digital Freight Marketplace provides access to benchmarked rates and thousands of trusted partners to maximize cost-savings. The platform allows you to grow your network, while leveraging your current connections for spot and contract freight. Today George Abernathy, President at Emerge, joins me to chat all about the company: what they do; bringing accountability to logistics; and why it's so important to bring all the industry players together in order to build positive and mutually beneficial networks. IN THIS EPISODE WE DISCUSS: [07.01] How and why Andrew Leto came to found Emerge in 2017. "In procurement, within transportation, there really weren't any best practices." [11.03] An introduction to Emerge – what they do, and how they help their customers. "There are Fortune 500 shippers that are still using spreadsheets to do their transportation procurement, thinking they're in the vicinity of best practices – and they're not!" [14.13] A closer look at the features and benefits of the Emerge platform for shippers. [21.23] Carrier's limited access to freight, and why it's important not to limit possibilities and to open up the industry. "In this marketplace, finding the right carrier for a particular shipper and meeting their need… has never been more challenging than it is today, and that's why Emerge has had so much rapid success." [27.53] The ease of integration with the Emerge platform. "It used to be that you'd go through months and months of working… now we'll do a demo and within a week or two, a client will be running hundreds of millions of dollars through our system." [31.52] The Emerge ethos, and the importance of accountability, transparency and collaboration. "We are providing an unbiased, transparent solution, which allows for quick turn on – you can't stand around and wait for value to happen." [35.50] The ideal customer for Emerge. [38.25] A key customer case study. [42.02] The future for Emerge. RESOURCES AND LINKS MENTIONED: Head over to Emerge's website now to find out more and discover how they could help you too. You can also connect with Emerge and keep up to date with the latest over on LinkedIn, YouTube, Facebook or Twitter, or you can connect with George on LinkedIn. Check out our other podcasts HERE.

It's episode 16 of Blended: I'm joined by another amazing panel of guests and we're talking about OCD – obsessive compulsive disorder. This is a really interesting topic because it's a name I think a lot of people recognize, but I'm not sure it's something that as many people really understand. And that is why we do this show. Today we'll be diving into our guests personal experiences with OCD; the impact of the media; issues around stereotypes and assumptions; and the panel will be sharing their advice for creating more supportive and inclusive workplaces. IN THIS EPISODE WE DISCUSS: [0.37] Introductions to our Blended panellists. Miguel – Student of finance and accounting India – OCD expert, speaker and trainer [02.04] An explanation of what OCD is, and how it impact a person's life. "The OCD brain is highly analytical." India [07.14] The panel share their own stories and personal experiences of OCD. Emergence in childhood Biological, psychological and social combination of factors Genetic component Links to factors such as strep virus or trauma Impact on others "It impacted my marriage – it was taking me four or five hours to get into bed because of my rituals. It can be very confusing and disempowering for a partner." India [15.49] The group discuss inaccurate assumptions around OCD, both in the media and in wider society. Personal experiences of other's understanding, or lack of Stereotypes Different OCD manifestations Lack of belief and accusations that people are exaggerating their condition More education Stop using OCD as an adjective Trivializing OCD and presenting it as comical "OCD is incredibly serious, it's often very dark and it's often so abhorrent, so disgusting and revolting for the person experiencing the thoughts, that it results in these extreme and bizarre behaviours." India [24.28] The panel reflect on the prevalence of OCD within society, compared with the lack of understanding. International OCD Foundation statistics Destigmatizing mental ill health Raising awareness Media impact and social media – double edged swords Empathy and not leaping to judgement Seeking help "Many people think that mental health is exaggerated, that people want attention – but mental health is just as important as physical health." Miguel [41.43] The group discuss OCD in the workplace, and the impact on both person and business. Why people don't inform workplaces Why Miguel shares his diagnosis upfront Discrimination Workplace support – eg training, extended deadlines and time off Education for management and HR Creating safe spaces "The key is in respect and understanding, without judging in a hasty way." Miguel [57.12] The panellists sum-up their thoughts from today's discussion. RESOURCES AND LINKS MENTIONED: You can connect with India and Miguel over on LinkedIn. Head over to OCD Excellence's website to find out more and discover how they could help. You can also connect with OCD Excellence and keep up to date with the latest over on Instagram or YouTube. Check out our other podcasts HERE.

Today I'm joined by Flock Freight, a Certified B Corp that's reinventing the supply chain by relentlessly eliminating waste and inefficiency. Flock Freight is a sustainability-focused technology company, aiming to reinvent North America's freight market. As the first firm in the industry to build algorithms that pool shipments at scale, deliver freight with carbon neutral shared truckload service and to earn a B Corporation certification, their goal is to eliminate freight waste and inefficiency and, ultimately, create a positive impact on our people and planet. Today Melina Faireleigh, Senior Vice President of People at Flock Freight, joins me to chat all about the company: what they do; utilizing shared truckload to meet your sustainability goals; and why it's so important to put a focus on people. IN THIS EPISODE WE DISCUSS: [06.45] An introduction to Flock Freight – what they do, and how they help their customers. "We're taking carriers and customers and connecting them in a way that benefits both sides of the equation." [08.50] How Melina's career experience prepared her for her current role at Flock Freight. "I've focused my career on finding, hiring and training a really customer-centric employee population." [11.58] Shared truckload: what it means, how it's different and its benefits. [14.24] The typical customer response to shared truckload, and the importance of ongoing education. [15.48] A closer look at the Flock platform from a carrier perspective. "When a carrier signs onto the platform, they can access the loads that match their capacity, equipment and lane preferences… The Flock platform is the only place that carriers can self-serve book shared truckloads online." [17.43] Integration, and why high levels of connectivity and shared data, without huge investment in tech, is changing the game in logistics. "The best technology is the technology that makes life easier, not more complicated!" [20.14] Sustainability, and how Flock Freight offer a carbon neutral service. [23.28] How Flock Freight's commitment to sustainability translates into helping their customers to meet their own sustainability targets. "One of the best ways for organizations to become more sustainable is to partner with companies that are also seeking to do the same." [25.34] Flock Freight's B Corp certification – what it means, how you get certified and why it's so important. "… it's businesses that are invested in people and planet, as well as profit – altogether, not at the expense of one another." [28.04] The ideal customer for Flock Freight. [32.53] A case study, showing how the Flock Freight platform helped a key customer to reduce emissions by 48% and save 1.2 million pounds of CO2 emissions. [35.47] What the future holds for Flock Freight, and for the logistics industry as we continue to navigate COVID disruption. RESOURCES AND LINKS MENTIONED: Head over to Flock Freight's website now to find out more and discover how they could help you too. You can also connect with Flock Freight and keep up to date with the latest over on LinkedIn, Instagram, Facebook or Twitter, or you can connect with Melina on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Boardwalktech, a super exciting and innovative developer of transformational enterprise information management technology solutions. Their solutions enable better visibility, collaboration, alignment, and compliance capabilities for your extended value chain so you can make more insightful and actionable decisions, faster. Boardwalktech were the first to develop a now patented positional data management technology. And they were also the first to deliver a Digital Ledger database designed for collaborative, secure, and compliant multi-party enterprise applications — both disruptive offerings in the market. Today Andrew Duncan, president and CEO at Boardwalktech, joins me to chat all about the company: what they do; using digital to transform supply chain; combining legacy systems with new technologies; and the power of innovation. IN THIS EPISODE WE DISCUSS: [05.43] An introduction to Andrew, his Silicon Valley background and how he came to join Boardwalktech. "Living in Silicon Valley my whole life, you kind of catch the bug with regard to technology and building companies!" [06.58] All about Boardwalktech – what they do, and how they help their customers. "The bottom line is that most companies are still using Excel to run their businesses – it's astounding!" [10.52] A closer look at Boardwalktech's Digital Ledger Technology, and how it's changing the game in supply chain. "Having a digital ledger that has a time element to it is a critical component of anyone's go-forward supply chain strategy." [13.53] Digitization, intellectual property and how Boardwalktech is extracting value from legacy systems and utilizing it, without fundamental business change. [21.28] Unstructured data, and the power of collaboration. "When you automate collaboration and you move the data into a single version of the truth… it helps people move to a decision point much faster." [25.52] The importance of on-going innovation, and the huge potential to be found in low code application platforms. "Low code application platforms are very exciting – it really is the future, with developers in such short supply." [28.47] The ideal client for Boardwalktech. [30.48] A case study, showing how the Boardwalktech platform drastically reduced response time to increase sales by 35% for a key customer. [35.57] The future for Boardwalktech. RESOURCES AND LINKS MENTIONED: Head over to Boardwalktech's website now to find out more and discover how they could help you too. You can also connect with Boardwalktech and keep up to date with the latest over on LinkedIn, YouTube, Facebook or Twitter, or you can connect with Andrew on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Joanna MacDonald: entrepreneur; fashion designer; communications and training specialist; and philanthropist. After working in film administration and corporate HR, Joanna discovered a passion, and talent, for fashion design. And, after completing several short courses with London College of Fashion and the University of the Arts, London, Joanna went on to found her own luxury responsible accessory brand, Piper and Skye, where she is creative director. Joanna is also an advisor for fashion tech brand Runway Buy, and founder of non-profit organization Safe Transitions. Today Joanna will be talking to us about her career so far; her passion for sustainability; the importance of transparent supply chains; and she'll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps. SHOW SPONSOR: This Women in Supply Chain feature was made possible by our sponsor, Emerge. As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions. IN THIS EPISODE WE DISCUSS: [06.18] Joanna's journey, from film school to a HR career in the family business, and what she learned along the way. [10.19] How a desire for change and a talent for creativity led Joanna to re-train and found her own luxury responsible accessory brand, Piper & Skye. "From the success of our family business… I was lucky enough to watch how they operated… it's a family, and I knew that's how I wanted to run my business." [12.50] A closer look at Piper & Skye and what it stands for. "I knew from day one that I wanted to keep my supply chain close to me." [16.00] Why socially responsible, transparent and sustainable business is so important. "The fashion and luxury goods industries have really stepped up to pay attention and be aware of the impact that we're having as an industry on the environment and the climate." [19.43] Sustainability, and how brands like Piper & Skye can innovate in the industry, champion sustainability and transparency and help to move the needle. "You can't tackle all 17 (ESG) goals – you have to pick a couple and really do your best to make a genuine impact." [25.31] Joanna's Sigma black belt goals, her role as an advisor for Runway Buy and the rise of ecommerce. [31.30] Joanna's organization Safe Transitions, how she came to found it, and how businesses can get involved. "I'm a risk-taker – I don't think twice about taking on a new project. If I get an idea, I'll just go for it, nothing stops me." [38.40] How competitive Highland dance helped Joanna find her voice. [40.15] Joanna's words of advice to all of the women following in her footsteps. RESOURCES AND LINKS MENTIONED: You can connect with Joanna over on LinkedIn. Head over to Piper and Skye's website to find out more, or connect and keep up to date with the latest over on Instagram or Facebook. Find out more about Safe Transitions over on their website, or connect and keep up to date with the latest over on LinkedIn or Instagram. Check out our other podcasts HERE.

Here we are, at the end of another year – and wow, what a year it has been. There is a lot to unpack, so in this end of year special, I'm joined by Eric Johnson - journalist, logistics tech expert and friend - to discuss some of the events of the year. We talk about disruption and the major challenges within the shipping industry; we reflect on key and emerging trends; and look forward to what might be to come in 2022. IN THIS EPISODE WE DISCUSS: [05.47] An introduction to Eric Johnson. [07.07] Reflections on COVID during 2021. "It's the uneven nature of COVID, it impacts our industry a lot – what happens in one region has a knock-on effect in another." New complications, such as lockdowns, the Delta variant and issues with vaccinations Acceptance of the 'new normal' Adaptation and finding a 'working with COVID' way of thinking What we've learned "We're even more adaptable and resilient than we ever thought." [16.22] The boom in ecommerce. Consumer buying habits Demand and customer expectations Market stabilization Flurry of acquisitions and mergers "We will look back on this period as a catalyst." [22.55] Major disruptions in shipping. Evergreen stuck in the Suez Canal Port congestion Record number of containers overboard Compounding events, such as the Texas ice storm Health, wellness and working conditions of seafarers Big brands commissioning vessels for 2022 [32.22] Practicalities – what we can do and how we can be proactive about managing COVID disruption ongoing. "The fact that the White House is so focused on this topic is unique, in and of itself." Industry collaboration and partnership New technology Data and automation Innovation Diversity and inclusion "Whether it's using technology, or creating a partnership with another company, we need to figure out where we can achieve better efficiency." [40.29] Key milestones and achievements for Let's Talk Supply Chain in 2021. Third birthday / 200th episode Launch of LTSC Asiapac LinkedIn Live sustainability course A year of Blended Brand new live shows RESOURCES AND LINKS MENTIONED: You connect with Eric over on LinkedIn, or catch up on his show LOGTECH Live over on the LTSC YouTube channel. Check out our other podcasts HERE.

Today I'm joined by Serai, an online B2B platform with a mission to simplify global trade. Founded by HSBC and based in Hong Kong, Serai has the strength of a global bank and the agility of a start-up. Serai's mission is to simplify global trade: by helping companies of all sizes connect, build trust and trade; and by empowering them with tools and information to understand their supply chains and manage their risks. Serai want to create new solutions to shape the entire future of international trade, beginning with the apparel industry. Today Lindsey Hermes, Head of Enterprise Solutions at Serai, joins me to chat all about the company: what they do; the importance of collaboration and visibility; and the simplified future of global trade. IN THIS EPISODE WE DISCUSS: [06.42] Lindsey's career journey, and how she came to join Serai. [08.53] All about Serai – what they do, and how they help their customers. [09.57] The importance of collaboration, the Serai ethos, and how that leads to real diversity within the business, both in the workforce and userbase. "The faster that leadership realizes you are your supply chain, the more collaboration and transparency become critical to doing business." [12.47] Serai's huge growth over the last year, and how they've facilitated it. [13.36] The key Serai offerings. "We bring information from multiple sources together in a singular view, so businesses can make decisions faster and stay up to date on who they're doing business with around the world." [17.00] A closer look at implementation, and the ease of use you can expect with the Serai platform. "We've designed the solutions strategically to be simple, so it's as easy as possible to get started. [19.31] How regulation, and consumer demand, has changed old ways of working, and how Serai can facilitate better business through traceability and visibility. [22.00] Why Serai focused on the apparel industry first. [23.26] What the Serai platform can do for different sizes and types of customer. [25.17] Lindsey's reflections on her ideal customer for Serai. "When you've publicly made statements around sustainability and environmental initiatives, the key in meeting those business objectives is transparency – and that comes down to traceability and visibility in your supply chain. [27.11] A case study, showing how the Serai platform resulted in vast time savings for a key customer. "Technology is the enabler that we need to do business in a more strategic way." [30.32] The future for Serai and the global trade industry. RESOURCES AND LINKS MENTIONED: Head over to Serai's website now to find out more and discover how they could help you too. You can also connect with Serai and keep up to date with the latest over on LinkedIn, Instagram, Facebook or Twitter, or you can connect with Lindsey on LinkedIn. Check out our other podcasts HERE.

It's episode 15 of Blended: I'm joined by another incredible panel of guests and we're talking about ageism. When it comes to the spectrum of topics in the DEI world, it's not the most talked about, so it's important to open it up, hear what others have to say and learn something new. And that's exactly why we do the show: diving into other people's experiences, leaning into empathy, engaging with new points of view – it's what opens up our minds and makes us all better employees, leaders, entrepreneurs, and people. Today we'll be diving into our guests personal experiences with ageism; why ageism isn't just an issue for the old; ageism's place within the larger context of DEI discussions; and the panel will be sharing their advice for creating more inclusive workplaces. IN THIS EPISODE WE DISCUSS: [0.32] Introductions to our Blended panellists. Lisa – Supply Chain Manager at Rapala VMC Corporation Lavinia – Founder and Host of Women in Blockchain Talks Brendan – Founder and CEO at AccidentPlan Leona – Chief Technology Officer at Benefits Data Trust Rebecca – Assistant Director, Vessel Services Division at T&T Salvage LLC "At my dinner table, there's nobody smarter than the oldest teenager and nobody dumber than a boomer!" Brendan [06.02] The guests share their own experiences with ageism, and reflect on why it continues to be an issue within the workplace and society overall. Dynamic between generations How old you look vs how old you are Capability, experience and knowledge The truth behind assumptions The words we use, their implications and reshaping the conversation "I've had people assume that I don't understand how to use something as simple as Facebook. I've built systems more complex than Facebook! …There's an assumption that, if you're of a certain age, you don't understand." Leona [32.14] The panel discuss how we can better support people as they move through their careers, and ensure that at every stage, it's working for everyone. Job shadowing and mentorship Cultural belonging and creating safe spaces Allyship and finding your voice Fear of losing your job Policies and procedures Bias – challenging each other and modelling for others Leadership "How do you develop a culture where speaking up is acceptable? We can educate ourselves and have the right motives, but to put that out into the universe requires courage. And that's the systemic change we need to see, this overwhelming sense of courage to speak for truth." Rebecca [56.42] The group dig deeper into the reasons that ageism is rife throughout society, and how we can move out of a culture of divided workplaces. "Unless you're willing to stand up and support someone else's action, change is very slow and you only see it many years after the damage has been done." Lavinia [1.06.08] The panellists consider ageism alongside other issues within the world of diversity and inclusion, and why we don't talk about it as much as we should. Self-reflection, introspection and challenging our own bias Learned bias Creating two-way conversations and non-toxic dialogues Courage to face push back Self-development [1.15.20] The panelists sum-up their learnings from today's discussion. RESOURCES AND LINKS MENTIONED: You can connect with Lisa, Lavinia, Brendan, Leona and Rebecca over on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by FourKites, a market-leading next-generation real-time transportation visibility platform for logistics and supply chain. FourKites is the world's fastest-growing predictive supply chain platform, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms across 70 countries. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. Today Chris Brumett, Vice President of Facility & IoT Solutions, and Courtland Halbrook, Director of Product Management at FourKites, join me to chat all about the company: what they do; their Dynamic Yard management solution; the importance of collaboration and visibility in supply chain; and why we all need to be committing to sustainability. IN THIS EPISODE WE DISCUSS: [06.32] An overview of FourKites, what they do and how they help their customers. "We integrate with the complexities of the shippers' supply chain in order to help standardize and provide actionable insights to each data stream." [9.18] A closer look at FourKites' Dynamic Yard Management software. "You'd be surprised at the large organizations that still use pen and paper and clipboards, that are not leveraging the technology... We're in a state now where you just can't do that, you need to digitize operations." [12.49] Exactly how customers can benefit by using Dynamic Yard. "By providing that level of visibility, and traceability once it's in the facility, we can help companies better manage that expense." [17.13] How integration and implementation works with FourKites Dynamic Yard solution. "Integration means two different things – operational and technical – and it's the blending of these two that allow our customers to unlock value." [19.52] From collaboration to culture, what makes FourKites so special. "It's cliché, but it always comes down to the people… Our people live and breathe the industry." [21.47] Collaboration: why it's so important, and how co-innovation with the community has helped FourKites to grow and strengthen its offering. [25.49] FourKites commitment to sustainability, and how Dynamic Yard can help businesses to meet their own eco goals. [28.14] Automation, the key trend for 2022 and beyond. [30.49] The ideal customer for FourKites' Dynamic Yard solution. [31.59] A case study, detailing how the FourKites platform brought efficiencies to a key customer, and paid for itself within three short months. [33.41] The future for FourKites. RESOURCES AND LINKS MENTIONED: Head over to FourKite's website now to find out more and discover how they could help you too. You can also connect with FourKites and keep up to date with the latest over on LinkedIn, Facebook, Twitter or YouTube, or you can connect with Chris on LinkedIn or Courtland on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Anne Robinson: Chief Strategy Officer; proven leader in analytics, supply chain, and digital transformation; and the 19th president of INFORMS. Anne is a supply chain strategy expert who, over the course of her career, has worked at major names like Cisco and Verizon. As well as currently serving as the chief strategy officer at Kinaxis, Anne is also a mentor at Creative Destruction Lab, a non-profit organization that delivers an objectives-based program for scalable, seed-stage, science- and technology-based companies. Today Anne will be talking to us about her career so far; her passion for supply chain; the power of mentors; and she'll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps. SHOW SPONSOR: Apex Logistics are proud to sponsor Let's Talk Supply Chain's Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we're passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website. IN THIS EPISODE WE DISCUSS: [06.46] Anne's eclectic educational background, and how fate led her to mathematics, operations research and ultimately a career in supply chain. "If I learned one thing as a child, it was the importance of transferrable skills – so whatever you learned, you could put that into the industry that was hot at the moment." [11.11] How Anne's experience working for big IT brands Cisco and Verizon allowed her to explore a range of different supply chain disciplines and led to a passion for strategy. "It's great to have data, but you need to be able to understand the measurements. And you can only define the measurements, if you know the strategy. And that was my evolution to supply chain strategy." [17.06] Anne's role as Chief Strategy Officer at Kinaxis, and her reflections on empowering supply chain professionals through combining people and technology. "When you introduce human behavior, along with the best analytics possible, that combination allows you to react and respond to the world around you, to make the best decisions for your supply chain." [22.29] How becoming a member of INFORMS as a student inspired Anne, her role as president of the organization and why being a part of an industry body during the course of your career is a must. [28.52] Anne's role as a mentor at Creative Destruction Lab, why mentors are so important, why you should have multiple mentors throughout your career, and what makes a good mentor/mentee relationship. "A mentor of mine, pretty early on, said: 'It's important for you to be a chameleon, always be relevant to the conversation.' " [34.20] Anne's experience of balancing motherhood and a successful career, and why we need to talk about it. "A lot of people forget that you're not in the same circumstances that you were before, so it was challenging going back to work – and we don't talk about that enough." [37.35] What the future holds for Anne. [38.52] Anne's words of advice to all of the women following in her footsteps. RESOURCES AND LINKS MENTIONED: You can connect with Anne over on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by C3 Solutions, a global leader specializing in powerful yard management and software solutions.

Today I'm joined by Shifl, a dynamic software company who are reimagining freight forwarding, by bringing you one piece of software that coordinates your entire global supply chain. Shifl is dedicated to bringing an outdated industry into the 21st century, with its one-stop platform designed to bring efficiency, creativity and connectivity to shipping. Founded in 2019, Shifl already has offices in China, India, the Philippines, Vietnam, Bangladesh and Georgia. Today Shabsie Levy, founder and CEO at Shifl, joins me to chat all about the company: what they do; the importance of collaboration and visibility in supply chain; and the future of freight forwarding. IN THIS EPISODE WE DISCUSS: [07.13] The journey that led Shabsie to found Shifl in 2019. "I was really into programming and software… and so, with my eyes, looking at the industry the way it was, every step of the way I was able to see an opportunity." [09.25] A closer look at the Shifl platform – what it does and how it helps its customers. "We started it, from the ground up, based on our imagination of how this industry could look in a few years from now." [18.34] Shipping costs, the impact of rate changes during COVID disruption and how Shifl supports its customers. [24.34] The technical and collaborative sides of integrating the Shifl platform into your systems. "Logistics is a puzzle – there are so many parties involved and, traditionally, the industry isn't used to having those integrations." [30.56] How Shifl caters to both smaller and larger customers, but why their approach is always the same. "As much as we're going to be automating and progressing into the digital age, in our industry, that personal touch is critical." [35.10] How customers can benefit from using the Shifl platform. [39.29] The future for Shifl. RESOURCES AND LINKS MENTIONED: Head over to Shifl's website now to find out more and discover how they could help you too. You can also connect with Shifl and keep up to date with the latest over on LinkedIn, or you can connect with Shabsie on LinkedIn. Check out our other podcasts HERE.

Today's episode is a little different to usual. Instead of putting the spotlight onto an industry brand, I'm joined by special guest Brian Glick, founder and CEO at Chain.io and good friend, to talk about a timely topic in supply chain. We talk all about what to do when times get tough in supply chain, just like they are right now! We discuss the importance of data; the power of collaboration; and why you should be putting more focus on sustainability in your business. Plus, Brian shares his insights on getting back to basics, refocusing on process and remembering that being good at execution is a core competence that can set you apart from the competition. IN THIS EPISODE WE DISCUSS: [07.04] Reflections on 2021. "We've all learned that there are no simple solutions to singular problems in supply chain." [11.00] Despite disruption, why now is the right time to get back to basics with our businesses. "You can't sprint a marathon, and you can only sustain the bad or broken business processes for so long before you're just going to collapse." [15.12] How we can start to identify the quick wins within our businesses - key areas to simplify and optimize that will make a big difference. "There are low hanging fruit. The thing I like about document automation, for example, is that you don't have to get your extended supply chain to come along on the journey with you." [17.21] The importance of data and making the most of data partners and tools. "You don't have to do it all yourself anymore." [23.32] Sustainability in business and supply chain, and why it integrates more easily than you might think. [28.18] The power of collaboration and connectivity; plus how, and why, Brian created a collaborative ethos at his business, Chain.io. "Opening up and elevating your conversations to everyone who's in your value network and exposing them to data… creates opportunity that you didn't even think about." [36.48] The future for supply chain. "We need to settle into the fact that we don't live in the same world we lived in five years ago." [39.23] Final words of encouragement for how can we all not just survive, but thrive, during and after this period of disruption. RESOURCES AND LINKS MENTIONED: Head over to Chain.io's website now to find out more and discover how they could help you too. You can also connect with Chain.io and keep up to date with the latest over on LinkedIn, YouTube or Twitter, or you can connect with Brian on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Caleb Nelson a leader at Sifted, a leading software platform that is using logistics intelligence to bring your business data-powered insights – so you can make smarter shipping decisions. Sifted is the number one logistics data-science platform that empowers shippers to make smart, data-powered business decisions, and ultimately save money. Originally founded in 2005, Sifted merged with VeriShip in 2020, and the combination created a new model for managing transportation spend — one that brings together the power of self-service technology and transportation data science to help shippers navigate an increasingly complex shipping environment. IN THIS EPISODE WE DISCUSS: [06.25] An overview of what Sifted does, and how it helps its customers. "It's a very cool model, and it's unique… shippers are looking for ways to be more nimble and make smarter decisions." [08.07] An explanation of Logistics Intelligence and the role it plays in the Sifted platform. "Shippers are overwhelmed with data, but they're stuck in Excel hell!" [10.21] A closer look at Sifted's core solutions, what do they do and the challenges they address for customers. "A lot of customers focus externally when they can be making more cost-saving adjustments internally by focusing on what's happening in the four corners of their own business – and it's all in the data." [15.40] The Sifted Score – how it works, and the benefits of addressing a business's overall shipping health. [23.39] Why the merger between Sifted and VeriShip came about, and how it's boosted the company's overall offering. "It's the perfect marriage between personnel and technology, with a client base that absolutely needs it." [26.01] The current state of shipping, and how disruptions like COVID have impacted logistics digitization.shipp "One thing that is consistent in transportation is change." [31.55] What the next year or so will bring for the shipping industry. [33.27] Sifted's ideal customer. [34.38] Client case study: how Sifted helped a key customer make $2.5 million in cost savings across their 'undesirable' shipments. [38.01] The future for Sifted. RESOURCES AND LINKS MENTIONED: Head over to Sifted's website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Facebook, YouTube or Twitter, or you can connect with Caleb on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Logixboard, your one-stop customer engagement platform that helps your customers be more efficient and have more visibility into their processes. Julian Alvarez, Chief Executive Officer at Logixboard, joins me to chat all about the company: what they do; their passion for their customers, for industry trends and the latest tech; and the current challenges in supply chain. IN THIS EPISODE WE DISCUSS: [05.55] Julian's entrepreneurial journey. [09.45] An overview of what Logixboard does and how it helps its customers. "We are a white-labeled shipping visibility software." [13.29] A closer at look at Logixboard's platform, and the challenges it helps to solve for customers. "We're really trying to provide them that track-and-trace and visibility data... How do we help tell this entire story of the lifecyle of shipment?" [22.38] Julian and Logixboard's approach to mindset. "Having a mindset that data is an asset is ultra critical." [33.23] Logixboard's ideal customer. [35.28] A case study for Logixboard. [39.00] The future for Logixboard. RESOURCES AND LINKS MENTIONED: Head over to Logixboard's website now to find out more and discover how they could help you too. You can also connect with Logixboard and keep up to date with the latest over on LinkedIn, Facebook or Twitter, or you can connect with Julian on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Donna Wilczek: innovator, business leader, tech strategist and inventor. Donna is a SaaS technology executive who, over the course of her 20 year career, has worked at major names like IBM and Accenture. As well as currently serving as the senior vice president of product strategy and innovation at Coupa Software and on the board of Optimizely, a digital experience platform, Donna is also an inventor and technology innovator. Today Donna will be talking to us about her career so far; her passion for tech; her innovative spirit and talent for invention; and she'll be sharing her experiences as a woman in the industry, and her words of advice for all of the women following in her footsteps. SHOW SPONSOR: Apex Logistics are proud to sponsor Let's Talk Supply Chain's Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we're passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website. IN THIS EPISODE WE DISCUSS: [05.35] Donna's background and how her natural curiosity and interest in continuous improvement led her to a career in tech. "I was able to join the field at a really interesting time of change… I loved the notion that we would be creating a new frontier and trying to figure it out." [07.11] How Donna's early career and experiences at IT brands like Accenture and IBM fuelled her curiosity; and how the industry has changed. "When I joined Coupa, the company was fully 100% cloud, and even 10 years ago, that was a very difficult conversation to have with IT organizations!" [09.59] Donna's role as senior vice president of Product Strategy and Innovation at Coupa. "We think 'how would it work, if we were able to do anything!' And that is the most thrilling part of my role. We're not limited by anything, other than our creativity and imagination." [12.07] Why diversity and inclusion is so important in the workplace. "We have a saying at Coupa: 'none of us is as smart as all of us!'" [13.28] How Coupa has changed over the last 10 years, Donna's pride and excitement in playing a part in helping them to scale and go public – and why it's important to get comfortable with being uncomfortable. [16.40] Donna's new role as a board member at Optimizely, a closer look at what they do and the key trends of responsive experimentation and personalization. "Optimizely is a recognition that the customer experience is now a digital experience." [19.07] How Donna came to secure a board position, and her advice for other's looking to explore a similar position. [22.55] Donna's talent for invention, why it's important for her to nurture her creative side and how she supports other's in gaining their own patents and protecting their work. "The patents from my history show that I was able to take something, look at it differently and then do something special with it." [26.25] Donna's experiences as a woman in the industry, and how she helps to echo minority voices. [30.41] The mentors that have helped to inspire and support Donna throughout her career. [31.26] What the future holds for Donna, and for innovation and collaboration at Coupa. [33.13] Donna's words of advice to all of the women following in her footsteps. RESOURCES AND LINKS MENTIONED: You can connect with Donna over on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I'm joined by Logixboard, an exciting software company who are helping freight forwarders to deliver unparalleled customer experience, by combining logistics expertise and personalized service with a powerful digital platform. Logixboard is a one-stop customer engagement platform for freight forwarders that helps their customers be more efficient and have more visibility into their processes. With a focus on simplifying logistics and delivering unrivalled customer experience, Logixboard can help you to boost customer retention, supercharge your sales team, scale your operations and confidently compete in a busy market. Today Julian Alvarez, co-founder and CEO at Logixboard, joins me to chat all about the company: what they do; their dedication to customer experience; and the challenges facing the shipping industry right now. IN THIS EPISODE WE DISCUSS: [05.30] Julian's entrepreneurial journey and how he came to co-found Logixboard. "We fell deeply in love with the industry and the opportunity for impact that we could have." [09.40] An overview of what Logixboard does and how it helps its customers. "Everybody is always thinking about the ROI, everybody has seen technology as a cost center for a very long time – and we're flipping the script." [13.34] A closer look at the Logixboard platform, and what customers can do within it. "We're helping freight forwarders provide better visibility – their customers, in a chaotic supply chain, are trying to understand and answer the basic question: 'where's my stuff?!'" [17.10] The ease and speed of integration with the Logixboard platform. [21.46] The three signs your business is ready for digitization, and the importance of a people-first mindset. "Having a mindset that data is an asset is ultra-critical." [27.18] Julian reflects on resiliency, Logixboard's COVID experience and how they were able to support their customers through disruption. "When you're an entrepreneur, resiliency and grit is at your core." [33.17] Logixboard's ideal customer. [35.09] Two case studies, looking at how Logixboard helped their customers to achieve success. [39.07] The future for Logixboard. RESOURCES AND LINKS MENTIONED: Head over to Logixboard's website now to find out more and discover how they could help you too. You can also connect with Logixboard and keep up to date with the latest over on LinkedIn, Facebook or Twitter, or you can connect with Julian on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by pioneering software company ToolsGroup, the innovators of service-driven supply chain planning software for companies that face high demand volatility, along with distribution and product line complexity. For more than two decades, ToolsGroup has been helping companies around the globe achieve the highest service levels in their industries while streamlining inventory and logistics costs. Their flagship software, SO99+, automates and optimizes supply chain planning tasks including demand forecasting and sensing, multi-echelon inventory optimization, replenishment and S&OP to meet target service levels. Today David Barton, General Manager for the Americas at ToolsGroup, joins me to chat all about the company: what they do; how their service-driven approach sets them apart; and exactly how we get our businesses ready for anything. IN THIS EPISODE WE DISCUSS: [07.26] The incredible history, dating back to the '70s, that led founders Joseph and Eugenio to establish ToolsGroup. "They discovered that the low hanging fruit in manufacturing was supply chain – that's where the greatest impact could be had… so they focused the whole company on the use of service-driven planning in supply chain." [12.31] The three core ToolsGroup focus areas of 'predict,' 'protect' and 'perform.' "Working with the constraints of the real world of supply chain and the built in uncertainty, you need an automated engine to optimize towards target service level - and it's probabilistic forecasting that makes that possible." [15.28] ToolsGroup's unique service-driven approach, and its benefits. "Fundamentally, our focus is about business outcome, and service level can be equated to top-line revenue." [18.58] David reflects on the challenges of the last 18 months and what we can learn from them. "Dealing with those disruptions puts even more pressure on having digital transformation in your operating model." [22.38] A closer look at the challenges of adopting a just-in-case approach to inventory and current lead-time disruption. "You can't just crank up your safety stock as a strategy... Having a real word digital model of how your supply chain operates is essential." [27.35] Why supply chain digitization and digital transformation are so important. "…being able to normalize and reconcile differences in data, so that you can get to a single view of the operating model of inventory, is one of the critical challenges customers face." [30.22] A profile of ToolsGroup's ideal client. [32.12] Client case study: how ToolsGroup helped a key customer increase service levels, inventory efficiency and ultimately increase market share. [35.00] The future for the industry, and for ToolsGroup. RESOURCES AND LINKS MENTIONED: Head over to ToolGroup's website now to find out more and discover how they could help you too. You can also connect with ToolsGroup and keep up to date with the latest over on LinkedIn, YouTube or Twitter, or you can connect with David on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Quickbase, a company who are on a mission to unleash the creativity and problem-solving power of everyone in your business, so you can innovate every day. Quickbase is an application development platform that unites business and IT teams by enabling problem solvers of any technical background to work together to safely, securely and sustainably to create an ecosystem of applications. Quickbase helps businesses accelerate the continuous innovation of unique processes by enabling citizen development at scale across one common platform. Today Peter Rifken, Principal Solutions Consultant at Quickbase, joins me to chat all about the company: what they do; the importance of operational agility; and the power to be found in unlocking the potential of your people. IN THIS EPISODE WE DISCUSS: [06.02] An introduction to Quickbase. "Our goal, at the highest level, is to help our customers achieve operational agility." [08.13] An explanation of the terms no-code, low-code and citizen development. "No code gives you the ability to create end-to-end enterprise grade solutions – but with no coding experience required." [13.45] How the Quickbase platform works and its four common pillars. [17.59] The key misconceptions or objections around embracing a cloud-based citizen development platform like Quickbase. "We're talking about the cloud, so I hear a lot of: 'if you were in this room, talking about Quickbase, 5 years ago – you would've been thrown out!'" [24.22] Integration, scalability and Quickbase Pipelines. "Legacy systems aren't going away… We built Pipelines to both plan for your new integration needs and that connectivity to legacy." [28.09] Why empowering your people, and unlocking their potential, is so important. "No-code taps into everybody's inherent ability and need to solve problems." [32.32] The age of operational agility, and how can Quickbase can help facilitate it. [35.54] The culture and mindset of Quickbase's ideal client. [37.48] Case study: how Quickbase helped transform a key client's approach to establishing a new distribution center. [41.22] What the future holds for Quickbase. RESOURCES AND LINKS MENTIONED: Head over to Quickbase's website now to find out more and discover how they could help you too. You can also connect with Quickbase and keep up to date with the latest over on LinkedIn, Facebook, Instagram or Twitter, or you can connect with Peter on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Tara St James: a fashion designer, sustainable design strategist and responsible supply chain consultant all rolled into one. Tara has spent the last 20 years designing and producing collections for both men and women; and she's overseen development, production and design procedures at factories across the globe. This extensive experience in product development, sourcing, textile research and development, led her to dive deeper into sustainability and supply chain, and she's never looked back. Tara established her own sustainable womenswear brand in 2009, successfully running it for over 11 years, and went on to found Re:Source(d), a consultancy and education platform looking to demystify the world of sustainable fashion and textile sourcing. She's an instructor at the Fashion Institute of Technology, as well as holding leadership roles at a sustainable fashion brand and fashion collaboration platform. Today Tara will be talking to us about her career so far, her love for fashion; her dedication to sustainability and shaping the future of ethical fashion; and she'll be sharing her experiences as a woman in the industry, and her words of advice for all of those women following in her footsteps. SHOW SPONSOR: Apex Logistics are proud to sponsor Let's Talk Supply Chain's Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we're passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website. IN THIS EPISODE WE DISCUSS: [06.02] How Tara's interest in fashion started at just five years old, her career journey and how fashion has changed. "I'm really grateful that there's now more and more focus on supply chain and manufacturing, and the hands that are making the clothes – not just the people that are designing them." [08.43] The two key 'a-ha!' moments in Tara's career that pushed her towards a passion for sustainability and a more ethical supply chain. "I had to either leave the industry altogether and stop polluting unknowingly, as I had been, or try to make change. That was the first pivot towards sustainability." [13.28] How and why Tara established her own sustainable womenswear brand, Study NY, as well as her consultancy, Re:Source(d), and what she learned along the way. "Sustainability isn't a series of checkboxes, you can't do everything." [20.34] How packaging and technology ties into sustainability. "I see packaging as low hanging fruit for brands who want to start on their sustainability story… it's the first touchpoint that most customers have with their product." [26.25] The damaging impact of fast fashion, and why change is on the way. "Government and industry are starting to take the fashion industry more seriously. It's flown under the radar for a while because people think its frivolous – but it's not!" [30.00] How Tara manages her busy schedule and multiple roles and responsibilities. [32.19] The increasingly inclusive and collaborative mindset that Tara has experienced as a woman working across the worlds of fashion, supply chain and sustainability. [34.36] Tara's ongoing journey of finding her voice. [36.56] What the future holds for Tara. [39.46] Tara's words of advice to all of the women following in her footsteps. RESOURCES AND LINKS MENTIONED: You can connect with Tara over on LinkedIn. Head over to Re:Source(d)'s website to find out more, or connect and keep up to date with the latest over on Instagram. Discover Study NY over on their website, or connect and keep up to date with the latest over on Instagram. Discover Another Tomorrow over on their website, or connect and keep up to date with the latest over on Instagram, Facebook or Twitter. Find out more about Eleven Radius over on their website, or connect and keep up to date with the latest over on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Vizion, an exciting supply chain and logistics tech company that offers API's and tools to help businesses integrate quality ocean freight tracking data from almost any carrier in a single, easy to use structure. Founded in 2018, Vizion provides the technology and data needed to build and deliver end-to-end logistics visibility for shippers, forwarders and software developers. Combining simple APIs for tracking international ocean freight with a global web of carrier connections, the Vizion platform provides you with the data you need to optimize the quality and cost of your visibility. Today Kyle Henderson, CEO & Co-Founder at Vizion, joins me to chat all about the company: what they do; how their real-time technology successfully pulls together shippers and forwarders; and the future of visibility. IN THIS EPISODE WE DISCUSS: [07.21] Kyle's background, and the entrepreneurial spirit that led him to be a part of nine tech start-ups before eventually founding Vizion. "I really doubled down on understanding analytics and data as the principle elements in each of the companies I worked for. So lets take what I learned in this industry… and take it to this industry who hasn't done it yet." [12.38] Exactly what Vizion does, and how it helps its customers. "We were encountering, again and again, issues with the data foundations across international logistics. It was tough to get data, and if you could get it, it wasn't coming through pipes that any modern tech systems would utilize. And then the data itself was fragmented and incomplete." [18.24] The fundamental differences between API's and EDI's, and Kyle's reflections on the pros and cons. [24.54] Why API's are truly at the heart of digital transformation. "API's force better data quality." [28.30] A closer look at the Vizion interface and pricing structure. "Using an API is the most flexible and close-to-instant way to put the information you need in the places and systems you want in the fastest possible time." [33.17] From smallest to largest, why Vizion doesn't necessarily have an ideal customer. [35.14] Key customer case studies demonstrating the different ways Vizion can help to solve business challenges, and deliver swift ROI. "Our customers know before their customers ask." [39.18] The future for Vizion. RESOURCES AND LINKS MENTIONED: Head over to Vizion's website now to find out more and discover how they could help you too. You can also connect with Vizion and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with Kyle on LinkedIn. Read Vizion's blog post on how API's are enabling supply chain digital transformation here. Check out our other podcasts HERE.

Today I'm joined by Notably, a modern PR agency that's on a mission to help leaders take their companies to the next level. Notably is a PR agency for high-growth companies that want to scale quickly, raise serious capital, be acquired or go public. Combining traditional public relations with digital marketing and creative services, Notably's senior-level team takes pride in taking both B2C and B2B brands from unknown to notable. Today Carin Warner, co-founder at Notably, joins me to chat all about the company: what they do and the different ways they can help your brand; as well as her longstanding career in PR, what's changed over the years and what the future might bring when it comes to making your business stand out from the crowd. IN THIS EPISODE WE DISCUSS: [05.32] Carin's career in PR, and the journey that led her to co-found Notably. "I love to think about how to help companies succeed – and that really was the vision behind Notably." [08.17] What Notably do and how they help their customers "We get under the skin of the company we're working with, understand their pain points… and tell a story that will help them break through the clutter." [13.07] Why notably provides, not just a full range of traditional PR services, but also digital advertising and additional creative services. "We think as entrepreneurs… and I think about if I was running my clients company, what would I need? I want to have the whole arsenal of marketing tools available." [16.32] What makes Notably different. [18.17] The entrepreneurial spirit of Notably's co-founders and how that translates throughout the business. [21.06] Carin's reflections on how PR and communications have changed since she founded her first company, Warner Communications, back in 1997 - and how it informs her approach with Notably. "There's no end to the news cycle now. It's fast and it's furious, and if you don't jump in on it, you're gone." [23.22] Why it's so important for B2B and supply chain brands to work with a company like Notably. [25.42] Why Notably's ideal client needs to have a growth mindset and not shy away from taking a risk. [27.55] Carin's experience and thoughts on crisis management. [32.45] How PR and marketing are going to continue to evolve. "There will be more and more supply chain companies looking for stories in higher level media... that will tell who they are in a broader and more impactful way." [35.32] The future for Notably. RESOURCES AND LINKS MENTIONED: Head over to Notably's website now to find out more and discover how they could help you too. You can also connect with Notably and keep up to date with the latest over on LinkedIn, or you can connect with Carin on LinkedIn. Check out our other podcasts HERE.

Today I'm joined by Transmetrics, a leading tech company that optimizes logistics planning and asset management by leveraging the power of predictive analytics and artificial intelligence. Transmetrics is a state-of-the-art AI platform developed exclusively for logistics. Established in Bulgaria in 2013, Transmetrics' unrivaled technology uses a unique approach for analyzing, modeling and predicting transport flows with very high accuracy. Combining the technical knowledge of big data and predictive analytics with hands-on expertise in transport and logistics, Transmetrics' solutions have brought significant benefits to top-tier logistics companies worldwide. Today Marc Meyer, Chief Commercial Officer at Transmetrics, joins me to chat all about the company; what they do; the challenges that the logistics industry is facing right now; and the role data, AI and tech innovation will play in the coming years. IN THIS EPISODE WE DISCUSS: [05.47] How and why Transmetrics was founded. "In most of the companies the founders were working for, there was an issue of inefficient capacity utilization – with no one out there willing to face that challenge." [09.35] An overview of what Transmetrics does, and how it helps its customers. "We bring just-in-time processes to logistics, with the help of artificial intelligence and machine learning." [12.34] How the system's broad areas of 'analyze,' 'forecast' and 'optimize' come together to create a smart and robust all-in-one platform. [18.50] A closer look at how the Transmetrics platform works, as well as the integration and implementation process. [24.46] Marc reflects on the power of data, and how the Transmetrics platform cleanses and enriches client data. "Data is only valuable in the right hands, and with the right intentions." [29.00] Transmetrics' unique approach to combining people and AI, with their 'best of both worlds' ethos. "There should always be someone involved – not only controlling and checking the machine, but bringing an empathetic view." [32.44] Transmetrics' ideal customer. [35.25] An impressive case study, detailing how the Transmetrics platform helped a key customer. [41.22] The future for Transmetrics. "We want to reshape and revitalize the industry! By making the industry a nicer place to work, and more sustainable, we can do a lot to change it for the better" RESOURCES AND LINKS MENTIONED: Head over to Transmetrics' website now to find out more and discover how they could help you too. You can also connect with Transmetrics and keep up to date with the latest over on LinkedIn, or you can connect with Marc on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Lisa Morales Hellebo: a truly inspirational VC, entrepreneur, product strategist and community builder, with 25 years of experience working with start-ups and Fortune 500s alike. After beginning her career in graphic design, Lisa pulled together her talents for creativity, product design and innovation and set her sights on tech. After successfully founding her own start-up, and being named one of the Top 10 Women in DC Tech, Lisa realized the impact she could have helping other start-ups. Her passion and commitment to the acceleration of technologies that advance the industry has only grown and now, as well as advising others, she is also the co-founder of two organizations, that focus on funding innovation and revolutionizing supply chain. Today, Lisa will be talking to us about her career so far; her love for fashion tech and passion for innovation; her reflections on the corporate world's approach to sustainability; and she'll be sharing her words of advice for all of the women following in her footsteps. SHOW SPONSOR: Apex Logistics is proud to sponsor Let's Talk Supply Chain's Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we're passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website. IN THIS EPISODE WE DISCUSS: [06.06] How Lisa's creativity took her on an ever-evolving journey from graphic design to fashion tech, supply chain and sustainability. "My entire career has been obsessed with data, customization, personalization, on-demand – and it's led me to what I'm doing now." [11.17] A closer look at REFASHIOND Ventures – what it does, what 'refashioning supply chains' means and the power of supply chain digitization. [12.59] Why REFASHIOND Ventures is needed, the complex and fascinating journey that led Lisa to found it, and the many things she learned along the way. "I learned that VC's don't know anything about fashion, or retail… so I decided to found and build a fashion tech accelerator – the one that I wished had existed when I had my fashion tech company." [24.39] Lisa reflects on some of the key challenges she's faced when it comes to industry change, mindset and sustainability – and the opportunities that have come from that. "We produce 4 times the textile waste of any other country in the world, and so we don't need to produce or grow another fiber for generations – we're sitting on mountains of waste that could be generations worth of regenerative textiles." [35.35] Lisa's experiences as a Latina woman, in childhood as well as moving through the industry. "My entire career, my entire life, every choice I've made, has been about proving my worth." [41.52] Lisa's words of wisdom for all of the women looking to follow in her footsteps. "You have to go through a growth process to learn that your differences are your super powers." RESOURCES AND LINKS MENTIONED: You can find out more about Lisa over on her website, or you can connect with her on LinkedIn, Instagram or Twitter. Head over to REFASHIOND's website to find out more, or connect and keep up to date with the latest over on Twitter. Find out more about REFASHIOND OS on their website. Learn more about The Worldwide Supply Chain Federation over on their website. Head over to Assembly Fashion's website to find out more, or connect and keep up to date with the latest over on Instagram. Check out our other podcasts HERE.

Today I'm joined by SourceDay, a leading tech company who believes that supplier collaboration is the first mile of your supply chain – optimize that, and you can stop misses at the source. SourceDay's cloud solution digitally transforms collaboration between buyers and suppliers. Pulling together RFQ, Purchase Order, and AP Collaboration with quality control, the SourceDay platform allows business to manage their direct spend more efficiently, providing line-item detail that delivers big picture results. Today Tom Kieley, CEO & Co-founder at SourceDay, joins me to chat all about the company; what they do; the impact of COVID disruption on productivity; and the importance of collaboration, visibility and good data in facilitating strong relationships between buyers and suppliers. IN THIS EPISODE WE DISCUSS: [06.40] How and why SourceDay was founded, and the story behind the name. "The number one thing that was killing business day in, day out was their suppliers and ability to communicate, collaborate and share – in real time – the misses that were inevitably going to happen." [10.28] Exactly what SourceDay does to help its customers. "Constant change is really the only constant in the supply chain – and SourceDay helps bridge that gap." [12.23] A closer look at the modules within the SourceDay platform. "Most companies spend millions on automating sales processes, ensuring they can sell faster... But the problem they've left unanswered is, how do you deliver those promises to your customers at the lowest cost and highest quality possible?" [20.11] SourceDay's ERP compatibility and easy integration. [22.36] Why SourceDay's supplier-centric product development has been key to its ethos of collaboration, from day one. [25.26] How everyday disruptions affect spend and PO accuracy – and the impact of COVID. "Buyers are the unsung heroes of an organization – nothing happens if parts don't show up!" [28.13] Why COVID has helped to drive a mindset shift when it comes to key trends like visibility, collaboration, technology and supply chain transformation. [29.58] A closer look at SourceDay's ideal customer. [31.47] A key case study: how SourceDay saved a customer millions in repeat supplier misses, ultimately paying for itself in less than 3 months. [34.33] The future for SourceDay. RESOURCES AND LINKS MENTIONED: Head over to SourceDay's website now to find out more and discover how they could help you too. You can also connect with SourceDay and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with Tom on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I'm excited to be joined by Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. Packaging is a really important topic, because so much of our economy is based around consumption – an average consumer in the western world will handle more than 50 packaged products or items every single day! – and so the conversations around issues like the air miles of those products, the labor practices and of course, sustainability, are key. Today Sarah joins me to chat all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both business and the environment. IN THIS EPISODE WE DISCUSS: [06.51] The truth about fossil-based plastic production. "99% of plastics are made from oil and/or natural gas: so the greater the demand for plastic packaging, the greater the need for fossil fuels." [09.18] A closer look at the technicalities around recycling – the different rules and regulations, lack of machinery, lack of consumer understanding and the profitability of used plastics. "Consumers don't know how to properly dispose of their plastic packaging, so they simply don't – they throw it in the trash." [13.08] Six ways companies can quickly pivot towards greater sustainability in their packaging – without spending a fortune. [19.41] How to choose the right packaging for your business. "All plastic is not bad… multi-use plastic can actually be more sustainable than other types of paper packaging." [22.27] How recyclable packaging is driving competitive advantage, particularly with Gen Z consumers, and the brands who are setting good examples. "If you make that investment… you need to make sure you partner with marketing to leverage that messaging." [28.32] New innovations in packaging materials, including IKEA's mushroom packaging. [32.16] The 'resin identification code' on your plastics – how to identify it, what it means and how it can help consumers to recycle more effectively. [36.17] Sarah's top tips for making your packaging lighter. RESOURCES AND LINKS MENTIONED: Head over to Real Sourcing Network's website now to find out more and discover how they could help you too. You can also connect with RSN and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with Sarah on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I'm excited to be joined by 1-Stop: a trailblazer in port logistics solutions, that is working with communities across the world to lead the way in supply chain innovation, building products that continue to enhance productivity and make life easier. Established in Sydney in 2002, 1-Stop is a world leader in developing innovative solutions for the global port community. Working closely with industry operators, its suite of tailored and integrated products has been developed to help streamline operations, enhance efficiency and optimize productivity throughout the supply chain. With the aim to deliver efficiency gains for all, 1-Stops's customers include shipping lines, port and terminal operators, freight forwarders, customs brokers, 3PLs, trucking companies, rail operators, importers and exporters. Today Michael Bouari, CEO at 1-Stop, joins me to chat all about the company; what they do; some of the biggest challenges facing the global port community right now; and the innovations we should expect in the coming years.

Today I'm thrilled to be joined by a giant in business spend management; a company that is looking to unify supply chain, procurement, payments and treasury in one smart and seamless platform, Coupa. Founded in 2006, Coupa is the cloud platform for business spend management, empowering companies around the world with the visibility and control they need to spend smarter and safer. In partnership with the Business Spend Management (BSM) Community, Coupa is constantly co-creating new and unique capabilities that deliver transparency, efficiency, actionable insights and solutions to customers, partners and suppliers, so they can understand and manage their spending. Today Matt Tichon, Vice President of Industry Strategy at Coupa Software, joins me to chat all about the company; what they do; the impact of COVID on supply chain resiliency; and why innovation, collaboration and visibility are the keys to business success. IN THIS EPISODE WE DISCUSS: [3.34] A brief background on Coupa and Matt. [05.55] How Matt compares Camaro's to supply chain. [9.05] Coupa's key areas and how help their clients understand efficiencies. "We allow companies to experiment... Instead of making a gut feel with a little bit of data, we can take a whole lot of data and say, 'what happens if?' and we test these things out." [12.26] The value of Digital Supply Chain Twin and how it can be a competitive advantage. [16.25] Matt's thoughts on artificial intelligence, machine learning, and data science. "The question is, what do you do with your insights once you have them? 85% of data science projects fail. The trick is understanding to start with the end in mind." [20.00] How different execution systems all come together. "It is magic when you do this right! The value unlocks are massive and it's not hard! I want the whole world to know that this is possible and it's easy to do, and we'll hold your hand getting there. You're going to be amazed so just come on this journey!" [23:36] Matt on Coupa's "War Gaming" concept. "It's understanding different plays and what your supply chain will look like while your competitors haven't even thought of what to do yet." [29.02] Coupa's perspective on nurturing resilience during and after COVID. [32.30] An ideal customer for Coupa. "For food, once you get to 500 million dollars or more in revenue, they start to exhaust their team's abilities and they come knocking on our door. Outside of food, 1 billion dollars and above." [36.00] A case study for Coupa [40.53] The future for Coupa and Matt RESOURCES AND LINKS MENTIONED: Head over to Coupa's website now to find out more and discover how they could help you too. You can also connect with Coupa and keep up to date with the latest over on LinkedIn, or you can connect with Rujul on LinkedIn. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Ana Lucia Alonzo: a powerhouse supply chainer, who has held impressive leadership roles at major global consumer brands. After gaining a degree in industrial engineering and an MBA at INCAE Business School in her home nation of Guatemala, Ana Lucia dived feet first into a career in supply chain. Her career has taken her around the world and seen her climb the ranks of supply chain leadership in huge brands like Chiquita. Ana Lucia is now bringing together everything she's learned so far as VP of global supply chain at Starbucks. Today Ana Lucia will be talking to us about her career so far, her take on COVID demand and disruption, the importance of brands embracing sustainability; and she'll be sharing her words of advice for all of the women following in her footsteps.

We are finding that a lot of supply chain software takes a lot of time for on boarding and our guest today is here to tell us about their solution that can be implemented in days! Thats right Chris from Right Sized inventory is here to tell us all about how they make that happen and what they are doing for warehouses everywhere, Chris is the Vice President of Right Sized Inventory, an optimization software that helps companies eliminate inventory imbalances through real life simulations. By gathering the correct data all in one place, RSI helps companies get started with predictive analytics and supply chain optimization. With safety stock being questioned these days because of Covid and organizations are looking at different solutions to help diversify their inventory such as just in case instead of just in time, Chris tells us how his clients are using the data RSI provides them with differently, and they are seeing requests they have never seen before. The unique selling point with RSI is that they help companies manage their inventory more efficiently at an affordable price. How? They use their own patented technology that gathers and synthesizes data in a couple of hours. By using their software, clients are able to manage their inventory surplus and excess, helping them save them millions of dollars as well as improve customer service levels. Since RSI is affordable and based on tech, they are able to work with companies of all sizes. Using one real life example, Chris explains how they decreased a client's inventory levels by 20% and helped them save over 6 million dollars. With the Covid-19 pandemic, they are still able to help businesses prepare for when demand increases and any other what-if scenarios. For the future, RSI is focusing on growing their organic approach, partnering up with consulting firms and embedding their patented technology into their systems. In this episode we discuss: [0.40] The story behind RSI [5.30] Data and real life simulation [14.53 manage your inventory [19.12] decrease inventory levels by 20% [24.20] The future is collaboration Resources and links mentioned: Right Sized Inventory

Today I'm pleased to be joined by Skill Dynamics, an exciting and people-focused company on a mission to provide high impact digital training programs that upskill and effectively prepare corporate employees for everything required to excel in their role. Skill Dynamics offers expert, practical e-learning solutions for procurement and supply chain teams. Their real-world role-based programs, delivered with a customized and collaborative approach, have been rolled out to over 300,000 students to date. And with offices in the US, Europe, Middle East and China, and over 520 blue chip clients, they're making a real impact on core training worldwide. Today David Rajakovich, CEO at Skill Dynamics, joins me to chat all about the company; what they do; the impact of the COVID crisis on staff training, procurement and ecommerce; and the power of digital. IN THIS EPISODE WE DISCUSS: [06.10] Exactly what Skill Dynamics does. "We're laser focused on raising the performance of corporate learners." [07.48] Skill Dynamics' recent re-brand, and the power of good marketing. [11.03] Role based learning – what it means, how it differs from more traditional styles of learning, and the benefits. "We work closely with clients to determine which roles need to achieve higher or lower targeted competence levels across the spectrum of procurement and supply chain skills." [15.42] How Skill Dynamics work with their customers to develop the best learning solutions. [18.14] David's background in the army, how it informed his career and helped him to create the original R&D department at Skill Dynamics. "My time in the army taught me about leadership – and I would argue that leadership is a necessary pre-condition to delivering innovation." [21.24] Why Skill Dynamics chose to focus on online training right from the company's inception back in 2011. "From early on, we knew that the quality of classroom training is highly variable." [24.49] COVID, and its impact on corporate training. "Given the disruption we've seen from COVID, Brexit and other trends, procurement and supply chain are squarely in the corporate spotlight – and those that have high performing teams… will gain a strategic advantage." [26.41] Key industry challenges and trends. "The big trends around supply chain are risk and resilience." [31.07] Skill Dynamics' ideal client. [34.40] A customer case study: how Skill Dynamics deliver ongoing strategic value for a core client. [39.37] The future for Skill Dynamics. RESOURCES AND LINKS MENTIONED: Head over to Skill Dynamic's website now to find out more and discover how they could help you too. You can also connect with Skill Dynamics and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with David on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I'm excited to be joined by EasyMile, a truly innovative and forward-thinking global business, which provides software and complete solutions for driverless mobility and goods transportation. EasyMile's driverless technology is at the core of award-winning solutions for mobility, intralogistics and more. With quality delivery and real-world deployments, their certified, expert software is bringing autonomous vehicles around the world, in over 300 locations and more than 30 countries, to life. Today Joseph Holmes, Director of Sales at EasyMile, joins me to chat all about the company, what they do, the amazing technology behind their solutions and the role autonomous vehicles will play in the future of the industry, and the world. IN THIS EPISODE WE DISCUSS: [06.46] Joseph shares the story of how EasyMile was founded and the company's key milestones. "Our CEO experienced congestion and pollution… he wanted to reclaim the cities." [10.44] Exactly what EasyMile does. "By heart, we're a software company. We work in tandem, with leading OEM's and manufacturers, to bring what we both do best together, in order to produce automated vehicles." [12.16] A closer look at how the technology works. [17.03] The importance of safety. "Safety is at the forefront of everything we do... and it's the outcome of strict processes and well informed employees." [21.18] An overview of EasyMile's key vehicle solutions, including the EZ10: the most deployed autonomous shuttle in the world. "The EZ10 is essentially that ideal first and last mile connectivity vehicle." [28.07] EasyMile's unique approach to implementation and training. "In order for us to be sustainable, we need to ensure we train the end client to work with, and maintain, our products. We're committed to having as light a footprint as possible." [33.33] The ideal client for EasyMile. [35.56] Joseph shares a case study, detailing how Easymile created major efficiencies and achieved ROI in only 18 months for a key customer. [39.24] The future for EasyMile, and for autonomous vehicles. RESOURCES AND LINKS MENTIONED: Head over to EasyMile's website now to find out more and discover how they could help you too. You can also connect with EasyMile and keep up to date with the latest over on LinkedIn, or you can connect with Joseph on LinkedIn or Twitter. Check out our other podcasts HERE.

Today I'm excited to be joined by EasyMile, a truly innovative and forward-thinking global business, which provides software and complete solutions for driverless mobility and goods transportation. EasyMile's driverless technology is at the core of award-winning solutions for mobility, intralogistics and more. With quality delivery and real-world deployments, their certified, expert software is bringing autonomous vehicles around the world, in over 300 locations and more than 30 countries, to life. Today Joseph Holmes, Director of Sales at EasyMile, joins me to chat all about the company, what they do, the amazing technology behind their solutions and the role autonomous vehicles will play in the future of the industry, and the world. IN THIS EPISODE WE DISCUSS: [06.46] Joseph shares the story of how EasyMile was founded and the company's key milestones. "Our CEO experienced congestion and pollution… he wanted to reclaim the cities." [10.44] Exactly what EasyMile does. "By heart, we're a software company. We work in tandem, with leading OEM's and manufacturers, to bring what we both do best together, in order to produce automated vehicles." [12.16] A closer look at how the technology works. [17.03] The importance of safety. "Safety is at the forefront of everything we do... and it's the outcome of strict processes and well informed employees." [21.18] An overview of EasyMile's key vehicle solutions, including the EZ10: the most deployed autonomous shuttle in the world. "The EZ10 is essentially that ideal first and last mile connectivity vehicle." [28.07] EasyMile's unique approach to implementation and training. "In order for us to be sustainable, we need to ensure we train the end client to work with, and maintain, our products. We're committed to having as light a footprint as possible." [33.33] The ideal client for EasyMile. [35.56] Joseph shares a case study, detailing how Easymile created major efficiencies and achieved ROI in only 18 months for a key customer. [39.24] The future for EasyMile, and for autonomous vehicles. RESOURCES AND LINKS MENTIONED: Head over to EasyMile's website now to find out more and discover how they could help you too. You can also connect with EasyMile and keep up to date with the latest over on LinkedIn, or you can connect with Joseph on LinkedIn or Twitter. Check out our other podcasts HERE.

In today's episode of Women In Supply Chain, I'm joined by Shana Zheng: a strategic, entrepreneurial and customer-obsessed product and business leader. After working as an analyst at huge names like JP Morgan and Disney, Shana went on to co-found her own company, successfully raising over $1.8 million from Google Ventures. And after subsequent roles at brands including GoFundMe, Shana moved across to the world of supply chain and has never looked back. She's now Associate Director of Product Management, International Supply Chain at Wayfair, managing logistics execution, product vision, strategy and execution of transportation management for international freight forwarding. Today Shana will be talking to us about her career so far, her entrepreneurial spirit, her passion for working with charities; and she'll be sharing her words of advice for all of the up-and-coming women following in her footsteps. SHOW SPONSOR: Apex Logistics is proud to sponsor Let's Talk Supply Chain's Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we're passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website. IN THIS EPISODE WE DISCUSS: [05.24] Shana's background, and the mentality, instilled in childhood, that kept driving her forward. "As an immigrant, work ethic was always part of my upbringing." [11.24] How Shana found supply chain. [15.10] A closer look at Shana's current role at Wayfair. [16.15] Shana's passion for customer satisfaction, and the changes she's seen during the pandemic. "The customers' needs are changing – it's so important to understand your customer and the environment they're operating in." [19.42] How Shana's entrepreneurial spirit weaves together with her corporate side. "By nature, I'm curious: I'm always looking to learn and grow. And, as an entrepreneur, you're nimble – you're constantly morphing, trying to figure things out." [22.18] Shana's passion for working with charities. [25.49] Shana's experience as a woman in a male-dominated industry. "The more senior you get, the fewer women you see - especially in tech. So, as a minority, I've always had to speak louder and speak more." [27.20] How Shana found her voice. [29.49] Shana reflects on what's she's learned on her journey so far. "You can do anything you want to, but you have to put your mind to it and do the work." [31.13] Shana's advice for the next generation. RESOURCES AND LINKS MENTIONED: You can connect with Shana over on LinkedIn. Check out our other podcasts HERE.

Today's episode is a little bit different from the norm. As always, I'm joined by a special guest, but it won't be to bring you a business profile or the kind of interview you're used to! Instead, my guest Jonathan Kempe, founder and CEO at Verifai, and I will be making a very special announcement, and sharing the ins and outs of our exciting news with you. We've been working on this quietly behind the scenes for a while, paddling against the COVID tide, and I'm incredibly proud that we can finally launch this next stage of our LTSC journey. And make no mistake, there is a lot more on the horizon! IN THIS EPISODE WE DISCUSS: [07.49] Jonathan and Sarah make a big announcement! [10.38] Jonathan discusses the potential he sees in the opportunity and in the LTSC brand. "There's a need in supply chain for clarity, for collaboration – because supply chains can be so chaotic, we need to work together... and those things are possible when we have a platform to facilitate those conversations." [14.11] Despite the difficulties of the past year, Jonathan reflects on why now is the right time to embrace something new. "Someone famously said that crises bring opportunity, and I really believe that. There's two ways to look at the world – pessimistically, or you can see the glimmers of hope and see the chance to change the narrative." [16.56] How Jonathan plans to use LTSC Asiapac to connect the community. [19.55] The growth, and power, of digital marketing. "It has the ability to be really transformational, really quickly." [25.46] A closer look at the Asiapac region. "Typically, there hasn't been a unified voice across that area." [27.57] How Jonathan plans to bring his own unique brand to LTSC Asiapac. [32.45] Jonathan's passion for stories and how people's unique journeys can inspire the community. [35.45] The launch of LTSC Asiapac. [37.19] The future for Let's Talk Supply Chain. RESOURCES AND LINKS MENTIONED: Check out our other podcasts HERE.

Today I'm super excited to be joined by Knichel Logistics, a woman owned and operated intermodal marketing company specializing in intermodal, LTL, FTL, and specialty services. Knichel Logistics is on a mission to be the best third party logistics provider in the industry. Since its inception, its earned a reputation in the transportation industry as a reliable and valuable provider with a dedicated, experienced staff. And the team strive to build and maintain lasting relationships with their carriers so that, with their help, they can provide their customers with the smoothest transportation experience possible. Today Kristy Knichel, Owner and President at Knichel Logistics, joins me to chat all about her company, what they do, their unique family-oriented approach and the numerous benefits of working with a certified woman-owned and operated business. IN THIS EPISODE WE DISCUSS: [06.37] Kristy talks about her journey in logistics, working her way up in the family business. "Even if you don't have a college degree, you can still be successful if you put the time and effort in, work hard and learn." [10.45] Kristy reflects on taking over from her Father, and the changes she implemented to make Knichel Logistics the business it is today. "My number one goal was changing the culture and making it a place where people wanted to come to work – even though it's a challenging environment!" [15.23] A closer look at the different solutions that Knichel Logistics offer and the kinds of challenges each is suited to solving. [20.01] The benefits of engaging in strategic partnerships and the power of collaboration. "In the past you would never talk to a competitor. Now, it's: who can I talk to, how can I help you, how can you help me? And that has been one of the most exciting things for me: it truly does work, and it's beneficial." [24.00] The challenges thrown up by COVID, and the changes the industry will continue to make. "There's a lot of companies out there that are going to have to change the way they do business… But as challenging as it's been, it's opened up a lot of opportunities." [28.23] The benefits of working with a certified WBE/WOSB supplier, and why businesses should be paying attention to supplier diversity. [31.15] Kristy discusses the many awards and recognitions she and her business have achieved, and what makes Knichel Logistics so special. [35.06] A closer look at Knichel Logistics' ideal customer. "I like to take risks and help people get to the next level, because if no one gives them a chance, they're never going to get there." [37.12] A case study showing how Knichel Logistics thought outside the box and delivered a fresh solution for a key client. [40.15] The future for Knichel Logistics. RESOURCES AND LINKS MENTIONED: Head over to Knichel Logistics' website now to find out more and discover how they could help you too. You can also connect with Knichel Logistics and keep up to date with the latest over on Facebook, LinkedIn or Twitter, or you can connect with Kristy on Facebook, LinkedIn or Twitter. Check out our other podcasts HERE.