Let's Talk Supply Chain

Ryan Walicki of Relish talks about why enterprise solutions rarely cover all bases; the rise of AI; & the importance of collaboration & customer experience. IN THIS EPISODE WE DISCUSS: [07.28] The story behind the brand name Relish. "While I'm more of a mustard and ketchup guy personally (!), Relish just really stood out to us – a word that can create certain emotions." [09.02] Ryan's background, his love of procurement, and his journey to co-founding Relish. "I fell in love with it… I watched the perception of procurement go from 'people who buy stuff' to a strategic function, from analytics and sourcing all the way through invoicing and payment." [11.53] An overview of Relish – who they are, what they do, and how they help their customers. "We're trying to meet users where they are. A lot of users have succumbed to "I'll just create a workaround" or "Excel can do that for me"… Enough of that!! You should expect more, you should demand more from your enterprise software." [15.37] The ideal client for Relish. [16.45] Ryan's perspective on why enterprise solutions rarely meet all requirements; the biggest enterprise software challenges; and how those challenges have been compounded by the industry changes we've seen over the last few years. "These solutions are presented as 'It'll do everything you want – and cut your grass!' The customer takes that at face value, builds a business case, builds an ROI case – and they never meet it." [20.37] How Relish is working to simplify processes, extend solutions, and bridge gaps in order to complement and enhance enterprise software. "5% of business revenue is lost due to fraudulent activity... there's too many workarounds and stale processes out there… But there's an end to this story that's a lot more positive, automated, safe, and economic than Excel workbooks." [25.02] Why Relish is so passionate about collaboration, partnering with some of the industry's biggest names to create ecosystems that drive success for everyone. [27.18] The rapid evolution of AI, and how Relish uses it to help clients streamline and enhance their processes. "There are a lot of folks that present themselves as AI experts. But this is so new, it's moving so fast – there are no experts!" [31.47] Customer experience, and the importance of creating an effective chain of solutions for your customer, and your customer's customer. "One of the most frequent phone calls finance gets is from suppliers asking: "When am I going to get paid?" [35.34] A case study showing how Relish helped a global financial institution to solve its invoice challenges, increasing automation from 24% to over 95%, streamlining its source-to-pay process, and boosting its visibility and process speed. "We felt like the root of all evil is in master data inefficiency, and so if we built a platform that had the capability to go after that core problem, we could manifest those as applications in invoicing, supplier, and automation." [39.25] Ryan's hockey team, and whether or not they'll be making the finals! [41.23] What the future holds for Relish, and for the industry. "The time between point A and point B keeps getting shorter because innovation is happening fast… We're outgrowing applications very quickly." RESOURCES AND LINKS MENTIONED: Head over to Relish's website now to find out more, and discover how they could help you too. You can also connect with Relish and keep up to date with the latest over on LinkedIn, YouTube and X (Twitter), or you can connect with Ryan on LinkedIn. If you enjoyed this conversation and want to hear more about procurement, check out The Three Biggest Challenges For Procurement – And What To Do About Them, Women In Supply Chain™: Procurement Leader, Stephany Lapierre on Using Supplier Data to Empower a More Connected, Diverse Supply Chain or 243: Reinventing Freight Procurement with Emerge.

Stephen Dascoli & Vincent Lacopella talk about cross-border ecommerce - the challenges & opportunities; the importance of technology; and market growth. IN THIS EPISODE WE DISCUSS: [07.24] Introductions to Stephen and Vincent, and their roles at CargoWise and Alba Wheels Up. [09.58] The rapid rise in ecommerce, and the factors driving its international growth. "As consumers, we want convenience. You can compare prices, it's cheap… cross-border ecommerce is going to continue to grow." [11.54] The impressive growth rate we can expect in ecommerce, and what that growth means for the industry and the different players within it. "The pandemic saw some changes in the way ecommerce was shipped… with more growth comes more opportunities for forwarders, but also more challenges." [15.04] From compliance and regulations to capacity, the big challenges posed by cross-border ecommerce growth and how they're affecting the B2B supply chain. "Surging B2C commerce is going to continue to put pressure on small to medium sized forwarders – the volume that the ecommerce giants ship these days, they're taking up all the capacity with carriers and making it hard for small-to-mids in the international space." [18.50] The growing opportunities for forwarders in cross-border D2C ecommerce fulfillment. "We see huge opportunity on the southern border, a lot of companies are looking to put inventory there, and keep it there until it's sold… companies that don't do that, and still pay duty on that D2C, might be at a disadvantage because of the pricing." [23.42] Why forwarders are recognizing this time of growth and becoming proactive; and how they're tackling the challenges, embracing the opportunities, and making the operational changes needed to ensure success. "They're recognizing that if they don't have the capabilities in the cross-border ecommerce space, they're going to have to eventually, or they're going to miss out… They're working it out, doing the research, talking to the right people so, once that opportunity comes up, they've got the right tools, they're in the right place, they've got the resources – and they can jump on it." [27.14] How technology is helping organizations to realize faster, safer, and more reliable cross‑border ecommerce order fulfillment. "The competition in the space, with such little margins – you can't just throw people at the problem, the overheads of throwing labor at it just isn't going to work… organizations must utilize technology to automate their processes." [28.51] Alba Wheels Up's long-standing relationship with CargoWise, and the benefits it brings. [31.26] How investment in technology has allowed Alba Wheels Up to take advantage of opportunities presented by international ecommerce fulfillment and boost their business intelligence and customer service. [33.34] Vincent's advice for how organizations should approach opening themselves up to international ecommerce, and the challenges and opportunities it brings. "We're in this debate in the customs brokerage community about Section 321… so companies need to figure out how they're going to operate in the space, how are they going to take advantage of what's going on? Because I don't see any big regulatory changes on the horizon that are going to change the trend." [36.29] The typical questions and concerns of brands looking to partner with CargoWise, and Stephen's advice for overcoming volume and data fears. "Don't be afraid of the amount of data there is. The majority of that data (if you do it the right way), you can validate it, screen it – it's only a small portion of that data that you actually need to action." [38.20] The future for cross-border ecommerce, and how we can expect to see the market continue to grow. RESOURCES AND LINKS MENTIONED: Head over to CargoWise's website now to find out more, download their free ecommerce eBook, or request a cross-border ecommerce consultation. You can also connect with CargoWise and keep up to date with the latest over on LinkedIn, YouTube, X (Twitter) or Facebook, or you can connect with Stephen or Vincent on LinkedIn. If you enjoyed this episode and want more, we have lots more amazing CargoWise content for you! Check out 346: Enable and Empower Your Supply Chain, with WiseTech, 367: Going Beyond Visibility – Unveiling The Invisible, 369: From Chaos To Clarity: Simplifying Global Customs Compliance, 371: Going Beyond Visibility – From Risk to Resilience: How Technology Is Transforming Global Supply chains, or 373: Going Beyond Visibility – Culture and Digitization.

Lalitha Rajagopalan talks about her career journey; the experience of founding her own business; her passion for equality; & what she loves about procurement. IN THIS EPISODE WE DISCUSS: [07.40] Lalitha's early years, and how she went from a degree in economics to the world of procurement and supply chain. [10.20] Lalitha's extensive education, and her ongoing commitment to curiosity. [12.45] Lalitha's time at Ariba and SAP; her journey of moving through various functions in product management and marketing; and the big lessons she learned along the way. [17.37] The role of sponsorship and mentorship in Lalitha's career progression; the culture at SAP and Ariba; and how, and why, Lalitha built her own personal 'board of directors.' [22.03] Why Lalitha chose to co-found her own company after a lengthy corporate career, and her experience of making the leap. [24.08] An overview of ORO – who they are, what they do, and how they help their customers. [26.22] Lalitha's self-confessed 'procurement geek' status, and what she loves so much about the industry. [29.34] Why Lalitha is so passionate about diversity and equality, and what the industry can do to keep making progress. [32.20] Lalitha's advice for women and other underrepresented voices that are looking to get into the industry, or take the next step. [36.27] The future for Lalitha, for ORO, and for the industry. RESOURCES AND LINKS MENTIONED: You can connect with Lalitha over on LinkedIn. If you enjoyed this episode and want to hear from more female founders, check out 364: Women In Supply Chain™, Lisa Morales-Hellebo, 331: Women In Supply Chain™, Sylena Urbanoski or 275: Women In Supply Chain™, Amani Radman.

Evan Shelley of Truck Parking Club talks about creating tech that truckers want to use; why the industry is tough for the small guys; & transforming trucking logistics. [06.49] Evan's background in real estate, and how his experiences led him to found Truck Parking Club. [08.49] An overview of the current trucking landscape, and the challenges the industry is facing. [12.24] How The Truck Parking Club process works for truckers. [13.30] How Truck Parking Club utilizes networking to access and secure available parking locations. [16.43] How much land an owner needs to sign up to Truck Parking Club, and start monetizing empty and available space. [18.57] The development of the Truck Parking Club app, how it works, and why it was designed entirely with drivers in mind. [21.43] The impact that Truck Parking Club is having on truckers, businesses, and the industry. [24.42] The top three reasons why truckers need local parking; and how Truck Parking Club is evolving as drivers discover fresh ways to use the solution and empower themselves with new flexibility and control. [27.57] A case study detailing how Truck Parking Club "completely changed" a key clients business, improving their efficiency and impact. [31.38] The environmental impact of saving thousands of hours of fuel annually, and how sustainability is inherent within Truck Parking Club. [33.42] Truck Parking Club's 300+ locations over the U.S, and the additional locations they'd like to add to their portfolio. [36.04] The future for Truck Parking Club. RESOURCES AND LINKS MENTIONED: Head over to Truck Parking Club's website now to find out more and discover how they could help you too. You can also connect with Truck Parking Club and keep up to date with the latest over on LinkedIn, YouTube, TikTok, Instagram, X (Twitter) or Facebook or you can connect with Evan on LinkedIn. If you enjoyed this episode and want to hear more about trucking, check out 360: Deliver A Great Trucker Experience, with DCLI, or read about The Top 5 Challenges for Trucking Companies Providing Container Drayage.

Amy Leachman of Delivery Solutions talks about the brand & what they do; ecommerce & the importance of omnichannel; and provider and solution diversification. IN THIS EPISODE WE DISCUSS: [07.58] How, and why, the ecommerce market has evolved so rapidly over the last few years; and the landscape of the industry in 2024. "COVID really shaped or accelerated the business… the need for last mile delivery, and how we think about true retail operations and technologies, has really morphed over the last four years." [11.13] The challenges and opportunities that retailers are facing in the current climate; and the importance of keeping a close eye on cost and control. "COVID rushed everyone to say 'I need to integrate here, there and everywhere!' So, looking at your tech stack, you then have 9, 10 different integrations for everything post-click. How do we simplify that – the cost and the maintenance it takes to uphold all of those API integrations – as well as keep the control?" [12.31] An overview of Delivery Solutions – who they are, what they do, and how they help their customers. "Delivery Solutions is a seamless omnichannel experience for everything post-purchase." [16.34] Amy's background; how she moved from delivery service provider to technology solution provider; and why she's so passionate about the retail industry. [18.36] The ideal client for Delivery Solutions. [19.35] The importance of Delivery Service Provider (DSP) diversification; and how Delivery Solutions is helping customers to successfully manage their DSPs. "When you have different delivery partners across the board, not all of them will have the same value prop… each is going to provide a different technology solution, coverage, what they will and won't do… It's very important to diversify in order to make sure you're choosing the most cost-effective providers, and those that are hitting the right KPIs." [23.43] What the diversification of delivery options means for clients, customers and the industry; and how collaboration allows all partners to achieve shared success. "It's coming together to simplify omnichannel, and to say: "we're all in this together." We want to work with the delivery partners, with the shipping carriers; we want to make sure the communication is clean, concise and proactive. Because, the more the customer is buying and the more opportunities they have to interact with the brand, the more we all win together." [26.33] How the Delivery Solutions team are helping clients to manage the balance between customer demand and expectation, and demanding sustainability goals. [28.48] A case study showing how Delivery Solutions helped a large retailer to drastically reduce its integrations – simplifying its tech stack, reducing costs, and increasing order volumes by 35%. [32.19] A closer look at onboarding and implementation, and how Delivery Solutions work with clients. [35.29] How Delivery Solutions use AI and machine learning to boost customer experience, improve communication, and help retailers make informed decisions for themselves. [37.51] The future for Delivery Solutions; and the omnichannel trends we should be looking out for in 2024 and 2025. "Retailers are going to continue to meet customers where they are, based on their buying habits and the ever-evolving technology solutions they can provide them." RESOURCES AND LINKS MENTIONED: Head over to Delivery Solution's website now to find out more and discover how they could help you too. You can also connect with Delivery Solutions and keep up to date with the latest over on LinkedIn or Facebook, or you can connect with Amy on LinkedIn. If you enjoyed this episode and want to hear more about retail and the last mile, check out 393: Get 100% Visibility Over Your Final Mile, with OneRail, 394: Be Agile, Decrease Costs, and Improve Supply Chain Accuracy, with Osa Commerce, or 383: Transform Your Supply Chain and Retail Planning, with RELEX Solutions.

Jill Standish & Laurence Brenig-Jones join Sarah Godet of RELEX to discuss collaboration; surge buying and social media; & balancing cost with service. IN THIS EPISODE WE DISCUSS: [05.37] An introduction to today's guests, Jill Standish of Accenture and Laurence Brenig-Jones of RELEX, and their roles. [07.20] An overview of an upcoming RELEX report, surveying retail and CPG leaders, that details the industry's main challenges, opportunities and investment areas; and Jill and Laurence's reactions to the initial findings. [10.58] Sarah, Jill and Laurence reflect on the rise in surge buying and the role of social media; how companies are starting to tackle these changes; and how the rise of generative AI fits in. [28.04] The guests reflect on the power of collaboration between supply chain partners and retailers; the growing importance of joint forecasting; and the impact this collaborative transparency can have on businesses, and the industry.

Dave Cox of Polaris Transportation Group talks about embracing change; the importance of relationships; cross-border complexity; & the power of digitization. IN THIS EPISODE WE DISCUSS: [06.38] How Polaris Transportation Group was founded 30 years ago, and the ups and downs of entrepreneurship. [07.38] An overview of Polaris – what they do, and how they help their customers. [08.58] The ideal client for Polaris. [10.30] A closer look at how Polaris has expanded over the years, and the mindset at the forefront of that growth. [12.51] The importance of embracing change; and the challenges and priorities Polaris are seeing across the industry right now. [16.27] Polaris' cross border services; the complex challenges in cross-border trade; the importance of digitization and strong relationships; and how these elements come together to deliver great experiences for Polaris customers. [19.48] A closer look at Polaris' supply chain solutions, and how Polaris is utilizing transparency and honest communication to move beyond a "we've always done it that way" approach and deliver solutions that work. [24.10] How consolidation can help businesses achieve better supply chain design and planning. [26.07] Polaris' progressive approach to tech, and how their digital transformation journey has helped Polaris scale and better serve their customers. [33.11] Why Polaris launched the Larry Cox Academy, and the impact it's having on the brand, and the supply chain community. [37.47] From increasing cross-border business to a focus on sustainability, what to look out for in 2024; and the future for Polaris. RESOURCES AND LINKS MENTIONED: Head over to Polaris Transportation Group's website now to find out more and discover how they could help you too. You can also connect with Polaris and keep up to date with the latest over on LinkedIn, Instagram, Facebook or X (Twitter) or you can connect with Dave on LinkedIn.

In this episode of the #LetsTalkSupplyChain Podcast, we discuss: [07.11] The early years of Pam's career, and what she learned along the way. [09.23] Why Pam moved to Brazil, and how she tackled the challenges of living in a new country head-on. [14.06] How a chance encounter led Pam to produce the very first Entrepreneur Week in Brazil and launch the Latam Founders Awards, which went on to become known as the 'Oscars for Technology in Latin America.' [18.21] The importance of breaking down the barriers between the corporate world and disruptive start-ups, and Pam's advice for budding entrepreneurs looking to take the next step. [22.27] Why Pam embraced a global lifestyle, moving from Rio de Janeiro to San Paulo, and ultimately to Miami to join Lab Ventures. [25.58] How Pam's 'Future Of' event series was acquired and became Manifest, and a closer look at the challenge of producing the very first event during a global pandemic. [29.01] From sponsorship to speaking topics, a peek behind the scenes of producing an event like Manifest. [33.23] What we can expect from the future of Manifest, as it gets bigger and better each year. [35.41] Why Pam is so passionate about bringing people together, and her advice for people or businesses seeking that connection. [40.11] How Pam approaches the all-important work/life balance; why incorporating time for yourself and your loved ones is vital; and a glimpse into what downtime looks like for her. [47.01] Pam's advice for all those looking to follow in her footsteps. [48.26] The future for Pam. Plus, Pamela Simon tells us all about her career journey; global travel; embracing connections; and how her event series became the biggest name in supply chain events.

Karin Bursa joins Christine Barnhart to launch Supply Chain Unfiltered & talk about industry challenges, bad ERPs & the importance of interoperability. IN THIS EPISODE WE DISCUSS: [09.25] An introduction to Karin Bursa, her long-time friendship with Christine, and her passion for supply chain tech. "I had a practitioner background, and I saw the opportunity for technology to make every day a little bit better… I wanted to be part of helping many companies, not just one, do that – and fell in love with supply chain technology!" [13.15] From innovation and challenges to geopolitical disruption, Karin and Christine discuss the current landscape of supply chain. "It's a great time to be in supply chain! If you want to make an impact, you're in the right domain." "There's some really cool stuff happening, but we have to get out of our own way. The biggest barrier to automation, innovation, visibility – is something called spreadsheets!" [20.36] An audience poll: "who's company is currently doing an ERP upgrade?", and Christine's reflections on what she sees in the industry when it comes to ERP's. "ERP's were built to show the state of the system today – they weren't intended to plan the business for the future." [22.34] What interoperability means to Karin; how it brings trading partners together; why it needs to facilitate the interpretation of data, as well as just data exchange; and the growing importance of supply chain planning. "We've been talking about ecosystem collaboration since the early 2000's, it's not a new idea. But the technology to do it is so much better today." RESOURCES AND LINKS MENTIONED: If you enjoyed this episode and want to hear more from Christine, check out 380: Women in Supply Chain, Christine Barnhart or 328: Blended – Breaking the Class Ceiling. Check out our other podcasts HERE.

The panel discusses bias - where it comes from; how we call it out; the process of learning and unlearning; the impact of titles; & the top 5 workplaces biases.

Ryan Petersen talks about his entrepreneurial journey; the changes behind the scenes at Flexport; and what we can expect from them and the industry in 2024. [06.30] Ryan's incredible founder journey, and the 'why' behind building Flexport. [09.17] How Ryan sold #logistics tech as an investment opportunity, bringing interest to the industry and raising over $2 billion worth of investment for Flexport to date. [11.27] The role of the press in the ups and downs of Flexport's history; Ryan's approach to publicity; and his proactive approach to using marketing to bring transparency to the industry. [14.47] From #acquisitions to internal re-structuring, a closer look at the big changes that have happened behind the scenes at Flexport over the last year. [18.21] Why Flexport acquired Shopify Logistics, and how it fits into Ryan's vision for the future – particularly when it comes to growth and data. [25.45] The reason for the recent staff layoffs at Flexport, and why Ryan isn't interested in bad press. [27.54] Why Flexport acquired technology from Convoy, and exactly how that #technology will enhance Flexport's offering. [33.52] From ongoing disruption on the Red Sea to #sustainability issues, what we can expect from the industry in 2024 and how it's impacting business. [41.33] How Flexport is successfully utilizing different forms of #ai; why that success has been a decade in the making; and how Ryan plans to use AI in the future. [51.51] Flexport's plans for 2024 with Ryan back in the role of CEO.

Lisa Dolan talks about her 26 year tenure at ALOM; how the industry has changed and the emerging trends to look out for; and why supply chain needs a re-brand. [08.36] Lisa's career journey, and how her spirit of adventure led her from IT to manufacturing and supply chain. [09.58] An overview of ALOM and what they do; and the forward-thinking woman in supply chain that led Lisa to becoming one of the founding employees of ALOM 26 years ago. [15.15] Lisa's 26-year career at ALOM, the different ways she's touched the business, and her current role. [17.29] The many and varied ways that the industry has changed throughout Lisa's career so far. [ 23.51] From demand planning and inventory to #AI, the trends to look out for in 2024. [28.43] The varied job roles within supply chain, and why it's so important to spread the word that there is a place for women in the #industry. [31.17] Lisa's advice for women looking to build a career in supply chain. [34.10] Lisa's advice to organizations that claim to struggle when it comes to finding female, or other diverse, voices for events and speaking #opportunities. [39.29] The personal and professional #achievements that have defined Lisa's life and career. [43.13] The future for Lisa.

Yifat Baror & Padhu Raman of Osa Commerce talk about AI & data; the importance of collaboration, connectivity & communication; & the challenges with visibility. [07.11] An introduction to Yifat and Padhu, their backgrounds, and the experience they bring to Osa. [08.36] An introduction to Osa Commerce, what they do, and how they help their customers. [09.10] Why so many organizations are still struggling to achieve #visibility over their supply chains. [10.21] Why supply chain organizations are allegedly spending 3.1 trillion dollars on bad data, and how Osa is tackling those challenges by creating collaborative and connected environments for their clients. [11.46] From the difference between #proprietary and third-party data to accuracy, the biggest challenges with AI right now. [13.05] The importance of #connectivity, and why so many organizations don't understand that it's actually their first step to success. [14.03] The current concerns around #cybersecurity and organizations having too many systems at play, and how brands can tackle those issues by improving #integrations and controlling visibility. [15.35] What communication means to Osa, and its role as one of the all-important "three C's." [17.00] The importance of collaboration, and how #technology can help to ensure success. [18.12] How AI connects the "three C's" – connectivity, communication, and #collaboration – and drives success. [18.52] The current challenges within #e-commerce, where collaborative visibility fits in, and how it can help solve key issues around demand forecasting, last mile, and inventory. [ 20.46] A case study showing how Osa helped a large furniture retailer with real-time tracking across the product journey, reducing cost, increasing revenue and ultimately improving the customer experience by 65%. [23.06] From efficiency to resilience, what organizations should be thinking about in 2024. [23.54] The future for Osa.

Peter Cyr of OneRail talks about the final mile, its evolution, diversifying carrier networks, & how OneRail are helping customers to achieve 100% visibility. [07.05] An introduction to Peter, his background, and the transition that led him to #logistics technology. [08.44] An overview of OneRail, what they do, and how they help their customers. [09.06] The evolution of the final mile, and the three core factors that have helped to lead the industry to where it is now. [10.28] With research showing that most supply chain teams have only 6% visibility over their supply chains, the risks inherent in a lack of #visibility, and how the final mile is helping to move the needle. [11.10] What the final mile looks like now, what customers are demanding from retailers, and how those demands are shaping operational #strategies. [13.10] The different options available to customers, and why the big and bulky category is changing the last mile game. [14.46] How organizations should be evaluating their #partnerships and the importance of bringing all groups together in one universal conversation. [15.37] The changing landscape of capacity and demand, and how OneRail can help customers to flex. [16.58] The importance of diversifying your carrier networks, and finding the right mix, when it comes to mitigating risk and gaining greater control and visibility over the final mile. [18.51] A case study showing how OneRail helped a key client with their on-demand offering, developing a new SLA around a challenging one-hour delivery need. [19.59] Peter's advice for businesses looking to work on their final mile for 2024, and how OneRail works with customers to grow #sustainably together. [21.52] What 2024 is going to bring for the final mile, and the #trends to look out for. [22.57] The future for OneRail. [23.53] The big topic that will be top of mind for supply chain professionals in 2024.

The panel discusses preference vs. bias; the differences; the impacts; and the ways that we can tackle bias in ourselves and within our communities.

John Delligatti of SDI talks about data challenges, digital transformation, understanding KPI's and why SDI created its ZEUS Supply Chain Analytics 08.10] An introduction to John, his role at SDI, and a reminder of what SDI does and how they help their customers. [10.04] Some of the main challenges in supply chain data and why, as an industry, we may be making more progress than we think. [ 15.14] An overview of SDI's Zeus technology, how it tackles some of the industry's key challenges to give organizations power over their supply chains, and what makes it so different from other #technologies. [25.38] Why the ZEUS Supply Chain Analytics Guidebook is for all supply chainers, not just data analysts. [26.44] How a site manager should use the ZEUS Supply Chain Analytics Guidebook to enhance their job function and utilize the insights inside. [30.04] The importance of determining and setting relevant and meaningful #KPIs, and how the ZEUS Supply Chain Analytics Guidebook can help organizations on that journey. [36.02] How the ZEUS Supply Chain Analytics Guidebook can help organizations understand what's important and act on those priorities. [38.53] The problem with digital transformation, and how resources like the ZEUS Supply Chain Analytics Guidebook can help to bridge the gap, lay the groundwork for success, and equip businesses with knowledge they can understand and action. [44.41] How a #procurement professional could use the ZEUS Supply Chain Analytics Guidebook to help train staff and reference best practices. [46.26] The future for SDI.

Dave Shrager of GAINS debunks supply chain myths & talks about the disconnect between tech & results, continuous change & why businesses need to find their why. [07.13] An introduction to Dave, his background, and his role at GAINS. [09.06] Why many organizations are still struggling when it comes to investing in technology, and the ongoing challenge of finding the 'why'. [11.09] A recent report claims that 83% of executives say their supply chain tech investments haven't delivered the expected results; the disconnect between the technology available on the market and the outcomes it delivers; and why vendors have to share the blame. [15.09] The challenges of complex testing environments for smaller businesses; the importance of changing mindsets when it comes to transformation and what it means for your business; and why every organization needs to come back to the 'why'. [20.14] Debunking 'truths' that supply chain professionals hold dear – from 'desperately seeking certainty' and why there are no right answers, to whether or not any company has just one supply chain and why all businesses deserve world-class software. [30.28] What decision engineering and composability mean, and how GAINS are using these concepts to help clients. [35.06] How the right technology can help with effective inventory management and provide a competitive advantage. [37.04] Why GAINS is equipped to lead the market in a new direction, and the importance of combining tribal knowledge with new innovation in business. [44.52] From making a difference to pursuing success, what Dave is excited about for 2024.

Carmit Glik talks about swapping the corporate world for start-ups; leveling the playing field for SME's; and how motherhood makes her a better leader. [08.37] Carmit's career journey and how she found supply chain. [12.04] An introduction to Ship4wd, Carmit's role as CEO, and the brand's mission to level the playing field for SMEs. [13.38] The day-to-day challenges faced by small businesses, and how Ship4wd is leveraging #technology and customer service to help solve those issues. [22.06] Why Carmit transitioned from a large corporate to a small #tech brand, the differences and similarities between the two worlds, and why she's so passionate about helping to create access and opportunity for SMEs. [26.16] Why Carmit chose to embrace global travel as part of her career, and how it's changed her personally and professionally. [31.22] Carmit's passion for supply chain, why it's such a good career choice for young people, and her advice for anyone looking to enter the industry. [34.26] The #challenges that Carmit faced as a woman in supply chain, and her approach to overcoming them. [37.17] Carmit's approach to work/life balance, and how becoming a mother has brought her professional success as well as personal fulfillment. [41.22] The career highlights and achievements that Carmit is most proud of. [44.23] The future for Carmit.

Igor Chigrin of Win Global discusses his DroneShip Project; its impact on sustainability; global transportation challenges; & the untapped potential in trade. [06.35] An introduction to Igor, his background, and how he came to establish Win Global. [09.01] An overview of Win Global – who they are, what they do, and how they help their clients. [11.45] The ideal client for Win Global. [12.13] An introduction to the DroneShip Project, and its objectives for the industry. [15.27] How Igor pitched DroneShip, and secured #collaboration and funding from the University of Toronto and the Canadian Government, to turn his #innovative idea into reality. [18.47] From safety and AI to fuel, a closer look at how DroneShip technology will work. [22.14] An overview of the current, and historic, issues and challenges faced by the international #transportation industry. [ 25.56] The opportunities, and untapped market potential, within the international transportation industry. [27.55] How DroneShip technology will start to address the present-day transportation systems inefficiencies and open up a brand new market of #trade and travel for those who, previously, simply couldn't afford it. [36.49] The huge environmental impact of supply chain, and the potential that DroneShip technology has to #revolutionize global #sustainability. [39.36] From freight forwarding to firefighting, the unique and varied applications for DroneShip. [41.51] The future for DroneShip, and how organizations can get involved with fundraising and use cases testing.

Audrey Ross and Sarah Barnes-Humphrey talk about New Year disruptions; high-tech wearables; sustainable resolutions; and how trade finance can empower women.

The panel discusses doing good - personal vs corporate responsibility; the line between people and profit; & how organizations can create a positive impact.

Jeff Metersky talks about decisioning; the risks in using your gut; embracing a VUCA world; and why GAINS is putting a focus on configuration and optimization. [06.35] An introduction to Igor, his background, and how he came to establish Win Global. [09.01] An overview of Win Global – who they are, what they do, and how they help their clients. [11.45] The ideal client for Win Global. [12.13] An introduction to the DroneShip Project, and its objectives for the industry. [15.27] How Igor pitched DroneShip, and secured #collaboration and funding from the University of Toronto and the Canadian Government, to turn his #innovative idea into reality. [18.47] From safety and AI to fuel, a closer look at how DroneShip technology will work. [22.14] An overview of the current, and historic, issues and challenges faced by the international #transportation industry. [25.56] The opportunities, and untapped market potential, within the international transportation industry. [27.55] How DroneShip technology will start to address the present-day transportation systems inefficiencies and open up a brand new market of #trade and travel for those who, previously, simply couldn't afford it. [36.49] The huge environmental impact of supply chain, and the potential that DroneShip technology has to #revolutionize global #sustainability. [39.36] From freight forwarding to firefighting, the unique and varied applications for DroneShip. [41.51] The future for DroneShip, and how organizations can get involved with fundraising and use cases testing.

Marina Mayer, Katie Date & Jo Ann Dizy discuss money - why women need to stop working for free; their iniatives for change; & the importance of collaboration. [07.42] An introduction to today's guests Marina Mayer, Katie Date, and Jo Ann Dizy. [08.47] Why Katie founded the MIT Women in Supply Chain Initiative; the impact it's had; and how she learned the importance of conversation and connection. [13.17] Jo Ann discusses her 'Growth Circles' initiative; its role in industries with few women; and the importance of creating supportive communities. [16.32] Marina's experience of launching the Women in Supply Chain awards and forum; and what she's learned along the way. [19.48] Why Sarah launched the Women in Supply Chain podcast and blog series; how it has inspired women in the industry; and why those experiences led to the creation of The Secret Society of Supply Chain. [22.22] The group discusses whether women are their own worst enemies, and highlight the urgent need for greater collaboration between women. [28.56] The panel discusses whether or not women support each other enough; the myths and stereotypes around women; and how organizations and individuals can create more opportunities for women and celebrate their accomplishments. [36.42] The group reflects on why money is often a taboo subject for women and the importance of being vulnerable. [42.04] The panel discusses why women work for free; the dangers of undermining and devaluing women's contributions; and the difference between volunteering for non-profits and working for free for for-profits. [49.27] The group reflects on the importance of setting an expectation when it comes to paying women fairly; the pay gap consequences of working for free; and the importance of negotiation. [54.46] From making recommendations to engaging on social media, the group discusses what we can all do to support women in the industry and move the needle. [01.00.43] The panel put the spotlight on a selection of resources and key groups that are making an impact on women. [01.03.46] The group sums up their thoughts and key takeaways from the discussion.

Katie Malakhov & Alex Jobin talk about RELEX; the current challenges in retail supply chain; and putting sustainability at the heart of everything they do. [06.42] An introduction to Alex and Katie. [07.16] Katie's recent "Women In Supply Chain" award, her experience of the awards event, and what it means to her to be honored. [08.30] Katie's background, and how she found supply chain. [10.00] Katie's experience as a woman in the industry. [12.10] From mentorship to a dedicated women's program, the different ways that RELEX supports women and elevates their voices. [13.48] Alex's experience of working with Katie, and benefitting from her #mentorship [14.39] Katie's advice for women in the industry, and for organizations looking to create more supportive, #diverse workplaces. [18.29] The landscape of retail supply chain, and the challenges that organizations are facing across the industry. [20.30] An introduction to RELEX and what they do. [21.48] A closer look at RELEX's demand planning #software, and how it's creating impactful results for clients. [23.46] How RELEX's fulfilment solution supports and enhances demand planning. [27.43] The ideal client for RELEX. [29.24] A case study showing how RELEX helped a large European grocer maintain stock availability and ease the burden for overworked staff, by achieving a 24% reduction in food waste and helping analysts to become 30% more efficient. [31.37] The environmental impact of #retail supply chain, and the importance of sustainability. [34.21] The future for RELEX.

Ashley Yentz talks about failed 2023 predictions; supply chain complexity; visibility, agility & planning; cybersecurity; & why AI is only as good as your data.

The panel discusses cancel culture; how and why it's changed; the role of social media; & what organizations can do to tackle it and create thriving workplaces.

Christine Barnhart talks about her supply chain journey; how women promote themselves & support each other; finding her voice; & the power of building a tribe. [06.42] An introduction to Alex and Katie. [07.16] Katie's recent "Women In Supply Chain" award, her experience of the awards event, and what it means to her to be honored. [08.30] Katie's background, and how she found supply chain. [10.00] Katie's experience as a woman in the industry. [12.10] From mentorship to a dedicated women's program, the different ways that RELEX supports women and elevates their voices. [13.48] Alex's experience of working with Katie, and benefitting from her #mentorship [ 14.39] Katie's advice for women in the industry, and for organizations looking to create more supportive, #diverse workplaces. [18.29] The landscape of retail supply chain, and the challenges that organizations are facing across the industry. [20.30] An introduction to RELEX and what they do. [21.48] A closer look at RELEX's demand planning #software, and how it's creating impactful results for clients. [23.46] How RELEX's fulfilment solution supports and enhances demand planning. [27.43] The ideal client for RELEX. [29.24] A case study showing how RELEX helped a large European grocer maintain stock availability and ease the burden for overworked staff, by achieving a 24% reduction in food waste and helping analysts to become 30% more efficient. [31.37] The environmental impact of #retail supply chain, and the importance of sustainability. [34.21] The future for RELEX.

Travis Barnier talks about DrayMaster; managing limited freight in a competitive market; building stronger relationships; and effective rate management. [06.53] An introduction to Travis, his experience in the #drayage industry, and his journey with DrayMaster. [09.34] An overview of DrayMaster – what they do and how they help their customers. \ [10.33] The ideal clients for DrayMaster. [13.23] An overview of the market, as we look towards 2024, and the landscape for both truckers and 3PL's. [17.03] The unique challenges faced by both truckers and 3PL's, in a competitive market. [20.39] A closer look at how organizations can tackle industry challenges, finding the right solutions that also start to unlock opportunities. [22.27] A closer look at how DrayMaster works, and how both truckers and 3PL's can utilize their solutions. [26.42] The importance of #collaboration, and how DrayMaster is bringing organizations together to build more effective working partnerships. [29.33] From #technology and agility to data and #collaboration, the benefits of working with DrayMaster. [32.58] Two case studies show how DrayMaster helped a trucking brand and global forwarder to solve their challenges, and drastically reduce rate reduction requests and invoice discrepancies, resulting in big cost and time savings. [38.13] The future for DrayMaster.

Cris Ferregur talks about SDI; predicting demand in an unpredictable world; the power of data; & finding the balance between new technologies & legacy systems. [06.05] An introduction to Chris, and his journey with SDI. [06.40] A closer look at current supply chain challenges, and what SDI are seeing with their clients. [07.41] Common data challenges, and the importance of good data in telling an organization's 'story' in their supply chain. [09.48] An overview of SDI – what they do and how they help their customers. [14.04] The ideal client for SDI. [15.29] How the landscape of just-in-time, just-in-case, and inventory management changed, from pre to post-pandemic; predicting demand in an unpredictable world; and how SDI's Zeus software is helping clients move from a reactive to a proactive approach when it comes to FM and MRO supply chain. [19.30] SDI's advanced data analytics, and how they are driving #actionableinsights and #visibility for customers, in order to de-risk supply chains and make big cost savings. [23.05] A closer look at SDI's #risk assessment service, and how organizations can use those learnings to transform their supply chains. [26.06] A case study showing how SDI helped their client, one of the world's largest retailers, to improve #visibility and #efficiency, maximize project completion, and save time and cost, with the implementation of an integrated mobile platform. [31.52] The importance of taking a 'progress over perfection' approach, and how organizations can find the balance between new #technologies with legacy systems. [34.28] What #onboarding and #integration looks like with SDI. [37.06] The future for SDI.

Dyci Sfregola & Hope White discuss how AI is changing the game for supply chain sustainability & how the right technology will improve your supply chain.

Don Hicks talks about Optilogic & what they do; answering the supply chain 'what-ifs'; & finding the perfect balance between cost, service, risk, and ESG goals. [06.37] Don's entrepreneurial career history, and how it led him to found Optilogic. [08.15] Optilogic's evolution from a generic #platform designed to empower developers, to a supply chain design solution; and why the principles of supply chain design need redefining. [20.31] An overview of Optilogic – who they are, what they do, and how they help their customers. [22.24] The ideal client for Optilogic. [27.53] The stories behind brand names Llamasoft and Cosmic Frog; and why Don wants to bring the fun to supply chain. [30.37] A closer look at Cosmic Frog's three core areas – #optimization, #simulation, and #risk. [37.17] A deep dive into how Optilogic helps customers in a variety of different ways; and why we need to stop judging #investments based purely on financial return. [40.27] How supply chain design and simulation can measure #sustainability to give businesses the information they need to start making impactful change; but why organizations need to reach a trade-off between cost, service, risk, and ESG goals. [44.27] Don's predictions for future #technology trends. [49.08] The future for Optilogic.

The panel talk about microaggressions: what they are; how to identify them; how to tackle them; and their personal experiences.

Bill Benton talks about GAINS; how supply chain decision-making has changed; the impact of machine learning & AI; and committing to democratizing supply chain. [06.11] An overview of GAINS – who they are, what they do, and how they help their customers. [09.21] Bill's father's vision for GAINS, when he founded the organization in 1971, and the company's evolution through to the present day. [12.11] Bill's move from GAINS CEO to co-founder, and how #industry changes are driving Bill's vision for GAINS as an organization, but also for their clients and for the industry. [17.12] The ideal client for GAINS. [22.43] A deep dive into how GAINS helps customers and delivers up to 5x return on #investment. [26.41] How supply chain decision-making has changed, and the impact of machine learning and #ai on the industry. [29.01] GAINS' mission to #democratize supply chain – what it means, why it's so important, and how that mission will change the industry. [31.25] GAINS' recent successful customer conference, and how it facilitates open two-way conversations that help GAINS build targeted, highly effective future #solutions for clients. [33.59] The future for GAINS.

Tudor Maxwell talks about logistics digitization; change management; training and development with WiseTech Academy; & why chaos isn't necessarily a bad thing. [01.45] An introduction to today's guest. [02.53] An introduction to WiseTech Academy. [04.25] The current landscape of logistics digitization. [09.17] From difficulty adapting existing processes to new tech, to fear of the unknown, why one of the biggest barriers to success within supply chain digitization is people – but why some resistance is actually healthy. [13.32] Why a little chaos is to be expected in the early stages of planning a change management and digitization process, and how organizations can start to overcome objections. [20.03] How companies can start to excite the wider team for change and include them on the digitization journey to ensure a smooth transition. [23.17] The importance of training and development when it comes to change management and ongoing digitization, and WiseTech's vision for the Academy as well as for driving change across the industry. [25.06] The importance of collaboration between supply chain stakeholders when it comes to optimizing supply chain efficiency and decision-making. [26.52] How individuals, as well as organizations, can engage with the WiseTech Academy to learn and upskill. [29.02] The importance of creating a learning-oriented culture that encourages continuous improvement and embraces change. [32.34] The three key stages of change management for successful digitization projects.

T.J. Kragenbrink talks about her career pivot and what she's learned along the way; becoming an industry award-winner; and making strides in sustainability. [07.23] T.J.'s early years, from #education to her career as a teacher. [11.18] The four big transferable skills that T.J. took from teaching to supply chain. [15.03] Why T.J. decided to leave teaching, and the journey that brought her to supply chain. [20.01] The mentor who inspired and advised T.J. throughout her career #journey. [21.12] An introduction to Inmar Intelligence and what they do; and the unique culture Inmar has created to support and nurture its team. [23.22] The importance of a supportive #culture for working mothers; prioritizing self-care; and how T.J. finds her personal work/life balance. [29.11] T.J. reflects on #sustainability – what she does personally, as well as how she is tackling the complex issue of post-purchase solutions at Inmar. [35.37] T.J.'s recent 2023 Supply & Demand Chain Executive Women in Supply Chain award win, and what she's looking forward to at the forum. [37.20] Why women should pursue a career in supply chain, and T.J.'s advice. [39.55] The future for T.J.

Nachi Mendelow & Mohan Dipsingh talk about risk, resilience, technology and why taking a holistic approach to your supply chain is the key to success. [01.49] An introduction to today's guests. [04.04] How the pandemic exposed #vulnerabilities in supply chains worldwide, bringing the topic of risk to the fore; and the most significant lessons we learned. [07.18] The different types of working #siloes; the inherent risks for companies that continue to operate in silos; and the power to be found in embracing #collaboration. [12.27] From robust escalation processes to creating a #culture of ongoing learning, how organizations can build resilience into their supply chain operations in order to adapt, tackle challenges, and manage risk and #disruption. [18.33] The importance of taking a #holistic approach, from bringing different business units together with customers and suppliers to a focus on global optimization instead of local. [22.09] The #strategies that companies should be looking to employ when it comes to assessing and managing risks within their network of trading partners. [25.36] How #technology has evolved to become a critical component of supply chain risk management. [30.07] Why adopting a single operating platform for end-to-end #logistics is crucial for risk identification and mitigation. [33.00] How CargoWise has helped organizations to build resilience into their supply chains, with their robust solutions, strong #infrastructure, and strategic partnerships. [39.03] The risks we can all expect to see in 2024.

Fraser Robinson talks about Beacon Technologies; carbon and collaboration; building a data-centric approach to supply chain; and the problem with ERP's. [06.00] Fraser's career journey, and how a leadership role at Uber led him to discover a passion for a supply chain and go on to establish Beacon. [08.31] The #disruptions and challenges within supply chain, the importance of #data, and why data sharing makes your organization a better service provider. [15.01] An introduction to Beacon – who they are, what they do, and how they help their customers – and Beacon's three levels of #visibility. [19.23] The ideal client for Beacon. [21.29] A closer look at Beacon's tracking #software, the benefits, and how they're going deeper with #visibility and #data. [28.10] How Beacon is helping clients cut #carbon and meet their ESG goals, and the importance of #collaboration. [34.52] How Beacon helps clients achieve high and measurable ROI, from reducing detention and demurrage costs to empowering teams in contract negotiations. [38.45] The problem with ERP systems, and why supply chain visibility platforms like Beacon are helping to solve the supply chain data challenge. [40.55] Why Beacon is committed to empowering businesses, large and small, and the impact it will have on the industry. [43.45] The future of the industry, and the growing importance of #automation.

Craig Seelig & Laurie Arnold talk about the compliance landscape; the cost of non-compliance; & the importance of technology to create a single source of truth. [01.49] An introduction to today's guests. [02.40] A closer look at the ever-changing compliance landscape, and some of the biggest changes that have impacted the industry in recent years. [05.20] Why compliance has become a huge cost center for global organizations. [10.48] Why not investing in compliance can create a false economy, and lead to devastating business impacts. [13.04] How technology can help to tackle modern compliance issues, and how a single, integrated technology can bring competitive advantage for organizations and help them more effectively navigate our complex regulatory landscape. [17.47] A closer look at the CargoWise customs and compliance solutions that are changing the game for clients. [21.35] The added value of CargoWise's denied party screening. [23.35] Why JAS Forwarding chose to work with CargoWise and the benefits of being able to see data from beginning to end in identifying patterns and opportunities. [26.41] Why some of the world's largest freight forwarders choose CargoWise. [28.52] Craig and Laurie's advice for achieving supply chain compliance.

Pete Gowanlock talks about KNNX; the benefits of blockchain; technology & collaboration; and solving the challenge of visibility and information sharing. [07.04] An introduction to #blockchain. [09.39] Why the conversations around blockchain have taken a back seat in the last year, but why it remains key to the future of supply chain. [11.34] The current landscape of blockchain in supply chain, and its huge potential for the future. [12.34] An introduction to KNNX – who they are, what they do, and how they help their #customers. [15.41] The ideal client for KNNX. [17.38] A closer look at KNNX Freight, and examples of effective real-life #applications. [22.34] KNNX's Asset Track platform, and how the #solutions within it are solving the challenge of visibility and information sharing for organizations. [25.21] The importance of collaboration, and why advancing #technology is key to helping companies work effectively together. [27.25] A closer look at #onboarding and #integration with KNNX. [32.28] The many and varied opportunities within the blockchain, from #cybersecurity to #sustainability. [35.44] The future for blockchain, and its application across supply chain. [37.34] The future for KNNX.

Gene Gander and Amna Shah discuss visibility - what it really means; the challenges and opportunities; tech investments; and how CargoWise can help. [02.38] An introduction to today's guests. [05.05] A closer look at Amna's company AHS Consulting, her long-standing relationship with WiseTech, and why AHS is a WiseTech and CargoWise partner. [07.42] What supply chain visibility really means, and why it's so important. [11.15] The huge increase in #investment in new visibility tools and #tech since 2020, the role of the pandemic, and why visibility is the industry's number one priority. [15.26] A closer look at how that increased investment in visibility tech has begun to impact the industry. [21.00] The current #challenges and barriers to achieving better #visibility within supply chain. [27.20] An overview of the solutions that CargoWise is using to break down these #barriers for their customers and deliver better visibility across the industry; and how CargoWise brings visibility to an organization's entire operations, not just freight. [31.36] The role of machine learning and intelligent #analytics within CargoWise, with solutions such as predictive ETA and container automation. [33.38] A closer look at the CargoWise #workflow and tracking solution, and how #automation can help optimize teams and reduce resistance to new tech. [37.37] The ideal client for CargoWise. [40.00] Gene and Amna's top tip for achieving supply chain visibility.

The panel discusses what women have to think about vs men; societal expectations; the impact of bias and stereotypes; and how we can create safe spaces for all.

Chris Garrison talks about Onfleet; the importance of empowering drivers; achieving competitive advantage by delighting customers; & the future of the last mile. [05.52] The evolving landscape of last mile, and the challenges and #opportunities in the space. [09.20] An introduction to Onfleet – who they are, what they do, and how they help their customers. [11.03] The ideal client for Onfleet. [13.19] The importance of effective #dispatching and route planning, its impact on everything from customer satisfaction to sustainability, and what dispatch with Onfleet looks like. [17.36] Why driver empowerment is key, and how Onfleet's solutions are creating happy drivers and, ultimately, happy customers. [21.21] Why customer satisfaction has emerged as an area of opportunity, and how Onfleet are delighting customers in a notoriously difficult space. [26.07] The power of good data, and what monitoring, reporting, performance and insights look like with Onfleet. [29.08] A case study showing how Onfleet helped a key client to dramatically reduce route times, opening up opportunities for growth and boosting the bottom line. [32.46] A closer look at #onboarding and #integration with Onfleet. [35.31] Last mile trends and what they mean for the future of the sector. [39.39] Onfleet's recognition in Gartner's 2023 Hype Cycle for Supply Chain Execution Technologies as a key player for Last Mile Delivery Solutions, and what the future holds.

Lisa Morales-Hellebo talks about the power of technological invention and innovation; awards; building communities; and making sustainability a priority. [06.04] Lisa shares an update on what she's been up to since her last appearance on the show, and the awards and accolades she's achieved. [08.44] What awards mean for Lisa and why they're important, particularly for women and other underrepresented groups within supply chain. [11.50] A closer look at Lisa's organization REFASHIONED, what it does, and the growing portfolio of innovative companies it supports. [13.23] A closer look at Lisa's Industrial Transformation Fund; what makes it different; her disruptive approach; and the businesses that the fund is investing in. [21.18] The importance of community; and the impact that the community Lisa is building is having on the industry, from innovation to accelerating change. [23.55] Why sustainability is at the heart of everything Lisa does, and why our systems need to be completely reworked if we have a hope of stopping, and reversing, climate change. [28.24] Lisa's advice for organizations looking to initiate change. [34.15] A closer look at some of the innovations that Lisa is seeing in the industry, including a spotlight on SIMPLIFYBER, an innovative fashion brand creating the apparel of the future with its proprietary, fully-biodegradable material formula and sustainable additive manufacturing system. [36.37] Lisa's role as a mentor at The Founder Institute, and the array of opportunities that are now available for young people coming into the industry. [39.17] Lisa's approach to work/life balance and self-care, and the importance of downtime for creativity. [41.30] The future for Lisa.

Bobby Strenk talks about SecurSpace; the challenges of limited storage and parking space; collaboration and connectivity; and improving driver experience [05.31] The impact that a lack of industrial outdoor storage (IOS) near major #intermodal hubs, as well as the scarcity of overnight truck parking near major highways, is having on the #transportation and supply chain industries. [08.04] An introduction to SecurSpace – who they are, what they do, and how they help their customers. [10.09] A closer look at the SecurSpace Marketplace from a customer's perspective. [14.04] A case study showing how SecurSpace helped a key client to avoid waiting times and detention and demurrage costs, boosting #efficiency and saving time and money. [19.50] How SecurSpace brings #collaboration and connectivity together to help create efficiency and drive the industry forward. [23.13] The importance of putting a focus on exceptional driver experience, and how SecurSpace is helping to tackle the labor shortage and improve industry conditions by creating a better, safer, and more efficient working environment for drivers. [27.08] A closer look at the SecurSpace Marketplace from a partner's perspective. [29.44] The ideal clients, both customers and partners, for SecurSpace. [32.37] How SecurSpace's gate management solution enhances their offering. [34.28] SecurSpace's recent #acquisition by WiseTech Global, and what it means to them to become part of the WiseTech family. [36.01] The future for SecurSpace.

Tony Thrasher talks about SPS Commerce; the landscape of retail supply chain; collaboration; and the importance of meeting consumers where they want to buy. [06.11] An introduction to SPS Commerce, and why #collaboration has been key to their vision and sustained success. [09.08] The changing landscape of the retail supply chain, and the current challenges and trends of a post-pandemic environment. [11.38] A closer look SPS – what they do, how they help their customers, and how they facilitate effective working relationships between retail organizations. [14.20] The ideal client for SPS Commerce. [16.46] A reminder of what EDI is and the role it plays in data exchange; and how SPS makes #integration and trading partnerships easy and effective. [22.25] What data and #visibility mean to SPS and their customers; the importance of data normalization; and why customers that use SPS Analytics outperform industry benchmarks. [26.42] A case study detailing how SPS helped a key 3PL client simplify and speed up customer onboarding, with effective integration and playbooks for working with key trading partners. [29.55] How SPS is changing the industry for the better with inclusive, two-way collaboration. [32.51] The importance of meeting every consumer where they want to buy, and how SPS is helping customers to serve their consumers effectively down the chain. [35.12] What #onboarding and #integration look like with SPS Commerce. [38.10] What 3PL's should be thinking about and #investing in as the industry continues to evolve. [41.29] The future for SPS Commerce.

The panel discussed what it means to be a victim; personal experiences; weaponizing and gatekeeping victimhood; bias and discrimination; and pity.

Lee Newitt talks about DCLI; investing in improving trucker experience; chassis regulation; & its mission to transform the way chassis work within supply chain. [05.32] A closer look at the landscape of the #intermodal industry, and what the market looks like as we head into the second half of 2023 and into 2024. [09.13] A breakdown of different #chassis types, and an overview of DCLI – who they are, what they do, and their impressive company growth over the last decade. [12.00] How DCLI works with a multitude of different industry stakeholders, and why a focus on creating exceptional driver experiences brings everyone together and drives success. [16.01] The different challenges that DCLI customers face, and the unique, customer-focused, and flexible approach that DCLI takes to problem-solving for them. [19.39] How DCLI has worked with private domestic container customers to provide flexible #collaborative solutions that have helped these customers scale efficiently and cost-effectively. [22.22] DCLI's mission is to transform the way chassis work within the intermodal supply, and how that mission will continue to change the industry for the better. [24.25] A closer look at DCLI's best-in-class equipment and ongoing initiatives, from true improvement to chassis refurbishment, that deliver improved #sustainability and efficiency, as well as reduced costs, for customers. [28.06] How DCLI supports customers in the back end, through tools for tracking and quoting, and the investments we can expect DCLI to make in this area in the coming years. [30.46] DCLI's recent #acquisition and the benefits that it will bring. [31.56] Where DCLI stands on the controversial topic of the government regulation of chassis and the creation of national gray pools. [37.43] The future for DCLI.

Alexis Mizell-Pleasant talks about her time in the US Navy and her passion for supporting veterans; balancing a career with motherhood; and supply chain trends. [05.53] Alexis's early years, and the family history that led her to join the Navy and attend a military college. [07.53] Alexis's passion for communication and the arts, why she moved from the military to academia, and how she came to study British literature in London. [12.10] How Alexis joined AC Business Media, and her prior experience in supply chain. [14.41] A closer look at Alexis's role as the Managing Editor at Supply & Demand Chain Executive and Food Logistics magazines. [15.37] Alexis's perspective on the supply chain industry, and why it needs to be more proactive in seeking out fresh pairs of eyes. [16.49] Alexis's take on the emerging supply chain trends to look out for. [18.41] Alexis's experience as a woman, as she moved from the Navy to supply chain, and the similarities between the two worlds. [19.57] The growth of Supply & Demand Chain Executive and Food Logistics magazine's Women in Supply Chain award and forum, and their #collaboration with Let's Talk Supply Chain. [22.52] The importance of supporting veterans as they transition out of the military and into civilian life, and Alexis's tips for organizations looking to hire #veterans. [25.42] Why Alexis is a Mom first, the challenges of striking the work/life balance, and the importance of an understanding, empathetic work #culture. [29.25] Alexis's perspective on the importance of supply chain #certifications and ongoing education. [32.33] The future for Alexis.

Christopher Platt talks about Blackberry Radar; the challenges & opportunities in multimodal; safety & compliance; & why now is the time to invest in tech. [05.53] Alexis's early years, and the family history that led her to join the Navy and attend a military college. [07.53] Alexis's passion for communication and the arts, why she moved from the military to academia, and how she came to study British literature in London. [12.10] How Alexis joined AC Business Media, and her prior experience in supply chain. [14.41] A closer look at Alexis's role as the Managing Editor at Supply & Demand Chain Executive and Food Logistics magazines. [15.37] Alexis's perspective on the supply chain industry, and why it needs to be more proactive in seeking out fresh pairs of eyes. [16.49] Alexis's take on the emerging supply chain trends to look out for. [18.41] Alexis's experience as a woman, as she moved from the Navy to supply chain, and the similarities between the two worlds. [19.57] The growth of Supply & Demand Chain Executive and Food Logistics magazine's Women in Supply Chain award and forum, and their #collaboration with Let's Talk Supply Chain. [22.52] The importance of supporting veterans as they transition out of the military and into civilian life, and Alexis's tips for organizations looking to hire #veterans. [25.42] Why Alexis is a Mom first, the challenges of striking the work/life balance, and the importance of an understanding, empathetic work #culture. [29.25] Alexis's perspective on the importance of supply chain #certifications and ongoing education. [32.33] The future for Alexis.

Josh Dunham talks about why he co-founded Reveel; helping businesses ship smarter and save more; advocating for clients; & leveling the playing field. [06.16] The challenges that Josh observed whilst working in sales at DHL, and how they ignited his desire to level the playing field and establish Reveel. [08.05] What has and hasn't changed in the 17 years since Josh founded Reveel, and what the industry looks like now when it comes to logistics and shipping management. [10.03] How Reveel disrupted the market by changing its business model and creating software that removes costly consultancy fees. [11.22] A closer look at the Reveel platform – what it does and how it helps its customers. [13.23] The ideal client for Reveel. [15.05] A case study detailing how Reveel helped a key client to achieve their objective of owning their relationship with their carriers, resulting in a multi-seven-figure cost saving. [17.08] A closer look at Reveel's Parcel Shipping & Carrier Contract Monitoring & Management solution, what it does, and the benefits it brings to shippers. [21.45] A closer look at Reveel's shipping data analytics software, what it can do, and how it helps customers. [24.43] The vision behind the launch of Reveel's Shipping Intelligence™ Platform, how it's disrupting the market, and whether or not parcel consulting is dead. [28.04] What integration and onboarding look like with Reveel. [30.12] The importance of collaborative partnerships, and why Reveel believes in advocating for their customers. [32.46] The future for Reveel.