ILTA Voices

Leaders within law firms and legal departments have identified that business and legal process improvements are mandatory to stay competitive in an ever-changing market. This topic is a great fit for ILTA's Law2020 initiative that focuses on ways in which legal organizations must adapt to thrive in the future. We enlisted three of your ILTA peers to share their thoughts on improvements to make today for a better tomorrow, and they shared visions of the future. You can read the article that includes all three perspectives in the Summer 2015 edition of Peer to Peer. Here is our interview with Ted Theodoropolous, President of Acrowire.

Description: ILTA's Knowledge Management Peer Group is pleased to present this podcast featuring the perspectives of KM leaders Gina Lynch of Paul Weiss and Ali Shahidi of Cooley, both of whom recently joined these firms to lead their KM programs. Gina and Ali discuss their KM roles at their prior and current firms, how and why Paul Weiss and Cooley have defined the scope of KM, and their short- and long-term project priorities. They also provide useful thoughts on the benefits of longer-tenured KM leaders taking a fresh look at their firms, practices and resources. Speakers: Chris Boyd is the Senior Director of Professional Services for Wilson Sonsini Goodrich & Rosati (WSGR), a 700-attorney firm, leading the teams that recruit, develop and retain the firm's attorneys. In the areas of knowledge management and professional development, Chris and his team design, develop and market learning tools that give each WSGR professional the skills and knowledge required to deliver maximum value to clients. These tools include substantive legal training programs, professional skills group classes and one-on-one coaching, model and sample forms, profiles of past deals and cases, and expertise locators. Gina Lynch is the Director of Knowledge Management and Business Intelligence at Paul, Weiss, Rifkind, Wharton & Garrison, where she is responsible for all knowledge initiatives and is currently working on information governance standards, workflow solutions and client site strategy. She has been leading knowledge initiatives in global law firms for over 20 years, and prior to joining Paul Weiss worked at Bingham McCutchen as the director of knowledge services, overseeing the library and CI teams. While there, Gina co-chaired the team that implemented an award winning Intranet that drove key metrics around business intelligence, financials, clients and matters to firm partners and business group managers. Ali Shahidi is the Director of Knowledge Management & Research Services at Cooley LLP. With over 20 years of experience in the legal industry, Ali oversees the firm's knowledge management, business analysis, practice innovation, application development, library and research services functions.

Description: Is the Information Governance Professional (IGP) certification right for you? Find out as Diane Carlisle of ARMA International talks about the history and benefits of the IGP certification with Jennifer Watters Farley, CRM IGP, in the first of a series of ILTA podcasts on industry-related certifications. Speakers: Jennifer Watters Farley, CRM IGP, the Records Manager at Sidley Austin LLP, is a records and information management professional with over two decades of experience. She is a member of ARMA International and the ARMA Metro NYC Chapter, where she continues to coordinate the ASPIRE public speaking program. Ongoing professional development is very important to Jennifer and she's excited to be part of the development of this ILTA podcast series to encourage others to continue their own professional growth. Diane K. Carlisle, IGP, CRM is the Executive Director of Content for ARMA International. She provides direction for the development of ARMA's educational offerings, oversees the Information Governance Professional credentialing program and represents the association in various professional venues. In addition, she works with executive leadership in executing ARMA International's strategic plans. Diane has over 30 years of experience in records and information management and has worked for organizations in a variety of industries. Her primary specialties are information governance strategy and policy development, the role of records management in litigation support and information governance, and the creation and application of international and national level standards. Diane is a frequent speaker/writer on records and information management topics.

Join us for a series of discussions examining various aspects of Office 365, its applicability to ILTA membership and strategies for incorporating it into your work environment. This session will focus on SharePoint Online administration. Moderator: Larry Kuhn, an Account Technology Stategist at Microsoft, joined the company as an enterprise consultant in 2001. As a consultant, he helped numerous global enterprise customers plan, design and deploy solutions based on SharePoint and .NET technologies. In his current role as a Technology Strategist, Larry assists his customers with solving their business challenges and seizing market opportunities using Microsoft-based solutions. With over 25 years of experience in the software industry, his experience spans areas of end-user productivity, application development and project management. Speaker: Michael Blumenthal, a Technical Solution Evangelist with PSC Group and a Microsoft Office 365 MVP, is an experienced SharePoint architect and business technology advisor. With two decades of development, infrastructure and administration experience, he has deep SharePoint expertise and has designed, implemented and supported intranets, extranets and Internet sites for clients in diverse markets. Michael holds numerous Microsoft certifications (including most of the SharePoint certifications) and the Certified Associate in Project Management (CAPM) from the Project Management Institute. He is a frequent speaker on technology topics at Chicago-area technology events and user groups. For more information about PSC Group, please visit http://www.psclistens.com.

Join us for this series of podcasts as we discuss tips and techniques for driving change in a law firm. Four ILTA members who hold leadership positions within their law firms share their insights, strategies and best practices to build support for information governance, knowledge management and enterprise content management initiatives. Speaker: Brian Donato has worked in the information technology field for over 27 years, spending the last 15 years with Vorys. He currently serves as the firm's Security Officer, is the technical advisor for its privacy and health care practice groups, and has assisted on a number of representations involving forensic investigations. With experience ranging from software developer to process engineer and IT director, he has a broad background in technology and business. Brian is a member of ILTA's LegalSEC steering committee and a task force leader for ILTA's Law Firm Information Governance Symposium work group.

Join us for this series of podcasts as we discuss tips and techniques for driving change in a law firm. Four ILTA members who hold leadership positions within their law firms share their insights, strategies and best practices to build support for information governance, knowledge management and enterprise content management initiatives. Speaker: Erin Adell is responsible for facilitating and leading Taft's knowledge management initiative through improved search, knowledge sharing and collaborative technology. Her work includes planning, designing and implementing document management systems, enterprise search technology, automated analysis software and matter management processes. A legal professional in online legal research and library services for over nine years, Erin maintains best practices at Taft's Indianapolis location.

Join us for this series of podcasts as we discuss tips and techniques for driving change in a law firm. Four ILTA members who hold leadership positions within their law firms share their insights, strategies and best practices to build support for information governance, knowledge management and enterprise content management initiatives. Speaker: Ginevra Saylor is the National Director of Knowledge Management with Dentons Canada LLP, where she develops and implements the firm's knowledge management innovation strategy and initiatives. She leads the knowledge management lawyers, business intelligence, information services, process improvement and intranet teams. Ginevra practiced law for 10 years and has been working in law firm KM for the past 16 years.

Join us for this series of podcasts as we discuss tips and techniques for driving change in a law firm. Four ILTA members who hold leadership positions within their law firms share their insights, strategies and best practices to build support for information governance, knowledge management and enterprise content management initiatives. Speaker: Matt Coatney is an AI software executive, inventor and developer with 15 years of experience in bringing advanced technologies to market in the healthcare, e-commerce, finance and legal industries. He creates value for organizations by timing introduction of AI just as technologies become viable, focusing on tangible business outcomes and applying design principles to maximize acceptance and adoption. Matt's previous successes include intelligent decision support tools LeadScope for drug discovery, Lexis Search Advantage and Document Profiling for legal content analysis and discovery, and predictive cost modeling for the U.S. Air Force. He writes and speaks frequently about commercializing AI advances, and his work has appeared in books, technical journals and international conferences. Matt is a member of the Association for the Advancement of Artificial Intelligence and the Association for Computing Machinery (ACM) including AI, bioinformatics and knowledge discovery special interest groups.

Join us for a series of discussions examining various aspects of Office 365, its applicability to ILTA membership and strategies for incorporating it into your work environment. This session will focus on Exchange online. Moderator: Tim Hooks, IT Director at American Municipal Power, Inc. Speaker: Larry Kuhn, an Account Technology Stategist at Microsoft, joined the company as an enterprise consultant in 2001. As a consultant, he helped numerous global enterprise customers plan, design and deploy solutions based on SharePoint and .NET technologies. In his current role as a Technology Strategist, Larry assists his customers with solving their business challenges and seizing market opportunities using Microsoft-based solutions. With over 25 years of experience in the software industry, his experience spans areas of end-user productivity, application development and project management. Additional Resources: Information Rights Management in Exchange Online Governance and compliance track videos from Ignite Conference Data loss prevention Compliance Features in Exchange Online Office 365 Trust Center Exchange Online Protection features CodeTwo product that works with Office 365 Exclaimer now supports Office 365 Exchange - Transport Rules, Disclaimers-based approach for centralized auto signatures Email Migration to Office 365: Behind the Scenes with the Migration Velocity Team The Exchange Server Deployment Assistant What you need to know about a staged email migration to Office 365 Migrate multiple email accounts to Office 365

Over the past year, we have seen an increase in hack attempts and in security breaches from inside and outside the organization. Standard methods of user authentication are no longer enough to protect an organization's data. Multifactor authentication technology can help! See how you can secure access to SharePoint using on-premises and Windows Azure federation services combined with multifactor authentication. Whether on the premises or in the cloud, these powerful tools can create a secure mechanism for your users to access SharePoint.

Description: Digitization offers law firms significant opportunities, but also presents huge threats. While many of the top law firms are greatly progressing in their cyber security efforts, a vast majority of small to mid-sized firms still do not fully understand the risks and implications of failing to adequately protect their rich repositories of personal information, corporate secrets and intellectual property. This presentation will provide a snapshot of IT Security threats facing law firms today and the importance of focusing on cyber security efforts. Speakers: Richard Martinez is an IT professional in the legal industry with 19 years of experience in infrastructure, cyber security, SEO/SEM/SEP, project management and team building. Holding a Certified Ethical Hacker certification and serving as the IT Manager in an Am Law 20 firm, he also consults with small to mid-size businesses on their digital efforts from attracting new clients to retaining, optimizing and securing their data once it is received. Previous roles in multiple Am Law 100 firms give Richard a unique perspective of the legal technology process from an out-sourced and in-house perspective. Jeffrey Brandt has been the CIO for several top 100 U.S. law firms, and has 30 years of experience in the field of legal automation. He now consults to law firms and professionals on projects as diverse as process and electronic workflow management, knowledge management, information governance and security, BYOD/S, communities of practice and IT executive coaching. Jeffrey is also the Editor of the popular PinHawk Legal Technology Digest and is a frequent educational speaker at industry conferences.

Our panel has a lively discussion on what every lawyer needs to know about mobility today, and where mobility is likely to take the legal profession in the coming years. Speakers: Ginevra Saylor is the National Director of Knowledge Management with Dentons Canada LLP, where she develops and implements the firm's knowledge management and innovation strategy and initiatives. She leads the knowledge management lawyers, business intelligence, information services, process improvement and intranet teams. Ginevra practiced law for 10 years and has been working in law firm KM for the past 16 years. Dan Hauck is the CEO of ThreadKM, a knowledge management platform that helps legal teams work together better using integrated chat, file and project management. Previously, Dan practiced law at Bryan Cave LLP, where he focused on complex commercial and antitrust litigation. Fiona Stone is a Systems Analyst at Perkins Coie LLP. She administers systems and applications for the litigation, e-discovery and personal planning groups, and manages major cloud based systems used by the firm. Fiona holds several technical certifications including Project Management Professional, and is a trained Six Sigma Green Belt and Lean expert. Mark Thorogood is the Director of Application Services at Perkins Coie. He holds several technical certifications, including Project Management Professional and Android Developer. During his tenure in the U.S. Army, Mark earned the distinguished leadership award and was the U.S. Army instructor of the year. An invited member of the International Honor Society for the Computing and Information Disciplines, his passion is enabling others to maximize the value of technology.

Join us for a series of discussions examining various aspects of Office 365, its applicability to ILTA membership and strategies for incorporating it into your work environment. This session will focus on Office 365 licensing. Moderator: Tim Hooks, IT Director at American Municipal Power, Inc. Speaker: Larry Kuhn, an Account Technology Stategist at Microsoft, joined the company as an enterprise consultant in 2001. As a consultant, he helped numerous global enterprise customers plan, design and deploy solutions based on SharePoint and .NET technologies. In his current role as a Technology Strategist, Larry assists his customers with solving their business challenges and seizing market opportunities using Microsoft-based solutions. With over 25 years of experience in the software industry, his experience spans areas of end-user productivity, application development and project management. Additional Resources: Licensing for Office 365 Home Licensing for Office 365 Business Office 365 Plan Options Office in Education for Students, Teachers & Schools (check eligibility) Deploy Click-to-Run for Office 365 products by using the Office Deployment Tool

Please join us for this recorded open mic discussion about log file collection, parsing and management using open source or inexpensive software. Some of the applications we'll be talking about are Splunk, SumoLogic, LogStash and LANsweeper. Members of the Emerging Technologies Peer Group, along with Eric Richards, the IT Manager at Tucker Ellis, will be participating in this discussion and everyone is invited to listen, ask questions and provide input.

Additional Resources Links OneDrive – for personal use http://windows.microsoft.com/en-us/windows-8/getting-started-onedrive-tutorial http://windows.microsoft.com/en-us/onedrive/onedrive-help OneDrive for Business https://onedrive.live.com/about/en-us/business/ https://blog.onedrive.com/built-in-mobile-device-management-now-available-for-office-365-commercial-plans/ https://support.office.com/en-us/article/Video-Get-to-know-OneDrive-for-Business-31D21E9D-AE54-4BAB-A0D9-E71EC0416B9A

Join our panel as they discuss increasing attorney productivity through third party apps. The discussion starts with general issues around mobile devices and third party apps, including mobile device management, the mobile app distribution model, vetting, support and training. The panel then turns to specific apps that respond to attorney needs, seem to be more heavily adopted, or help the panelists themselves be more productive through their mobile devices. Vern Cole brings more than 20 years of risk management and information governance leadership to his role as Security Architect at Perkins Coie, where he is responsible for the information security and privacy programs. Vern joined Perkins Coie in 2010, a Seattle-based law firm known for its marquee list of high-tech clients and is based in the firm’s Seattle office. Previous to Perkins Coie, Vern was the CSO for Varolii, a Seattle based technology enterprise, and Director of Western Consulting at VeriSign. Vern is a member of the LegalSEC Steering Committee. Amy Halverson manages the litigation knowledge management program at Wilson Sonsini Goodrich & Rosati, a firm that started in Silicon Valley and now has 14 offices across the U.S., Europe and China. The firm is known for its service to clients in the technology and life sciences industries, as well as other emerging enterprises. Amy is an attorney and former litigator. She has been at Wilson Sonsini since 2006, or "1 B.iOS." -- 1 year before iPhone. Karen Helde has worked in law firms for more than 20 years. She is currently the Director of Library, Research & Records Services at Lane Powell PC in Seattle. In addition to apps for legal, her professional interests include knowledge management, collaborative technologies, and the expanding role of law librarians. Gwyn McAlpine oversees the knowledge management, technology training and user adoption programs at Perkins Coie, a Seattle-based firm with over 1,000 attorneys in 19 offices. Perkins Coie has been named to Fortune Magazine’s Best Places to Work for 13 consecutive years. Gwyn is based in the Portland office and previously practiced law as a transactional attorney. Gwyn is a member of the Knowledge Management Peer Group Steering Committee.

Early on VDI was promoted with the statement, “VDI will provide huge benefits for your IT environment.” Is this statement still valid? That’s a great question. VDI has matured, and many companies have tried or implemented this technology. For those that have tried, but not implemented, why did they hold back? For those that have implemented, are they seeing the benefits? Please join us as Jim Moreo and Lisa Stone with Cornerstone I.T., J. Abernathy with MindShift and Kevin Svec with Sanders and Parks discuss the previous statement “VDI will provide huge benefits for your IT environment”, and break down those benefits to see if in fact VDI still makes sense for your environment.

Join the members of the User Support Peer Group as they discuss lessons learned from 2014 and what they are looking forward to in 2015. SPEAKERS:Michelle Spencer, Sr. Trainer, Bracewell & Giuliani LLPMaritta, Terrell, Trainer & Application Support, Lloyd Gosselink Rochelle & Townsend, P.C.Denise Ash, Training Manager, Jackson Kelly PLLCJeanne Marie Boswell, Director of Technology Training, Paul Hastings LLP Contributor: Linda Jones, Manager of Training and Technical Support, Schiff Hardin LLP

The importance of a strong professional network cannot be overstated. The people to whom you connect, with whom you collaborate and for whom you serve as a trusted resource are enormous assets for career development and expansion, advice, support and friendship. We spoke some true experts on networking within the ILTA community, and their advice is worth heeding as you grow and define your network. Here is out interview with Mary Abraham, internationally known law firm knowledge management leader and consultant. Other interviewees: Natalie Alesi and Tim Golden

The importance of a strong professional network cannot be overstated. The people to whom you connect, with whom you collaborate and for whom you serve as a trusted resource are enormous assets for career development and expansion, advice, support and friendship. We spoke some true experts on networking within the ILTA community, and their advice is worth heeding as you grow and define your network. Here is out interview with Natalie Alesi, Senior Project Manager at Kraft & Kennedy, Inc. Other interviewees: Mary Abraham and Tim Golden

The importance of a strong professional network cannot be overstated. The people to whom you connect, with whom you collaborate and for whom you serve as a trusted resource are enormous assets for career development and expansion, advice, support and friendship. We spoke some true experts on networking within the ILTA community, and their advice is worth heeding as you grow and define your network. Here is out interview with Tim Golden, Manager of Enterprise Architecture & IT Governance at McGuireWoods LLP. Other interviewees: Mary Abraham and Natalie Alesi

Law firms are constantly trying to reduce their budgets while demanding more from our technology, marketing and other crucial support staff professionals. Shirley Crow, CIO at Farella Braun & Martel, offers some practical advice on how to keep and upgrade your talent without busting the budget.

Most professionals will tell you that some of the greatest lessons they’ve learned in their careers were the result of a failure of some sort. How can managers in today’s law firms create an environment where these valuable lessons can be learned, while balancing the need to justify expenses, headcount, and return on investment?” Moderator:Kelly Harbour is the Associate Director of Client Relations at Goulston & Storrs PC and a member of ILTA’s Professional Services steering committee. She has more than a dozen years of experience in innovation, strategic planning, process improvement, and project execution in Marketing, Technology, and Administrative Operations in the professional services industry. Speaker:Paul Obernuefemann is the Director of Information Systems at Lewis, Rice & Fingersh, L.C. Paul has managed Information Technology in the legal, financial and engineering verticals for over 18 years. He has been involved in numerous large-scale projects and is presently working on migrating client server applications to browser based technology leveraging a private cloud platform.

Join us for a very brief run down on the latest trending vulnerability, Poodle. Also, a friendly reminder of a busy October patch month from all the major vendors. Speakers:Jamie Herman has more than 15 years of experience in information security, risk management and information technology. Currently the Manager of Information Security for Ropes & Gray LLP, Jamie's expertise covers a diverse range of areas, including implementing information security programs, data privacy, digital forensics, access control, leading innovation initiatives and leading a global team. His passion for assisting law firms improve their security posture in all facets of business has been a key to his success. Having led vulnerability management plan efforts, security strategy and policy design initiatives, Jamie collaborates with a wide network of public and private industry information security experts to deliver forward-thinking security thought leadership to the legal information security industries. Jamie sits on the LegalSec steering committee and has presented at numerous ARMA, ILTA and information security industry events. Contact him at [email protected]. Bill Kyrouz, Senior Manager, Information Security & Governance at Bingham McCutchen LLP, has worked in information technology for over 15 years -- 12 of them in the legal community. While leading Bingham's information security efforts he has implemented multiple programs, including mandatory firmwide awareness, incident response and vulnerability management. Actively working with peers to raise the information security bar across the legal industry, Bill is a member of the LegalSec Steering Committee and LegalSec Summit Planning Committee. A GSEC, he has previously spoken at local and national events on information security, business continuity and network management. Bill can be contacted at [email protected] or followed on Twitter @Kyrouz.

Getting a handle on a newly introduced vulnerability impacted millions of devices worldwide is difficult! So join us for a quick walk through of what the Bash vulnerability is all about, what systems are affected, and how to deal with this widespread problem. Our goal is to give you some clear cut takeaways to help identify, remediate, and manage this problem in your organization. Speakers: Jamie Herman has more than 15 years of experience in information security, risk management and information technology. Currently the Manager of Information Security for Ropes & Gray LLP, Jamie's expertise covers a diverse range of areas, including implementing information security programs, data privacy, digital forensics, access control, leading innovation initiatives and leading a global team. His passion for assisting law firms improve their security posture in all facets of business has been a key to his success. Having led vulnerability management plan efforts, security strategy and policy design initiatives, Jamie collaborates with a wide network of public and private industry information security experts to deliver forward-thinking security thought leadership to the legal information security industries. Jamie sits on the LegalSec steering committee and has presented at numerous ARMA, ILTA and information security industry events. Contact him at [email protected]. Bill Kyrouz, Senior Manager, Information Security & Governance at Bingham McCutchen LLP, has worked in information technology for over 15 years -- 12 of them in the legal community. While leading Bingham's information security efforts he has implemented multiple programs, including mandatory firmwide awareness, incident response and vulnerability management. Actively working with peers to raise the information security bar across the legal industry, Bill is a member of the LegalSec Steering Committee and LegalSec Summit Planning Committee. A GSEC, he has previously spoken at local and national events on information security, business continuity and network management. Bill can be contacted at [email protected] or followed on Twitter @Kyrouz.

The following is a podcast which provides a high-level overview of the ISO 27002 domains and some of the key controls within those domains. The LegalSec Steering Committee simply wanted to provide an overview of these domains and highlight some of the controls that a Firm may want to consider in moving towards an ISO like security program. Speaker:Joe Daw has more than 15 years in providing successful information security leadership, infrastructure management, regulatory compliance and risk management in various industries. Joe has built and successfully managed an Information Security Program from the ground up for several Firms within industries including banking, insurance, health and legal. Joe deals effectively with customers, executives, and stockholders on a regular basis. All of these achievements are critical to firms, that must compete in today's difficult economy and maintain information security and compliance through appropriate risk management. Joe is also a member of ILTA's LegalSEC Steering Committee.

How do you encrypt and transfer data to support your organization’s needs? This is a timely discussion with peer firm’s that are addressing the encryption process for data that his transferred to or from your organization. The discussion covers a few key considerations including: Why do we need to move data? It is important to identify your needs. How do you remain in control of the data at each step? Choosing a encryption solution that meets the needs of the client, vendor, firm, and/or government agency. Cost of deployment. Speed and efficiency considerations. Speakers: Stephen Dooley is the Senior Manager of Electronic Discovery and Litigation Support at Sullivan & Cromwell which is about an 800 attorney international firm. Stephen is a member of the ILTA Litigation and Practice Support Steering Committee. Scott Rolf is the CIO at Tucker Ellis LLP, a 185 attorney firm based in Cleveland, Ohio. Scott is a the Technical Operations Team Coordinator for the 2014 ILTA Conference in Nashville. Vern Cole is the Security Architect for Perkins Coie, a 900 attorney firm based primarily in the US with some Asia presence. Vern is a member of the LegalSEC Steering Committee.

Conventional networks have been around for decades, proprietary protocols, interoperability issues have plagued network engineers to utilize multi-vendor architectures. ASIC based network switches and routers have come a long way but are reaching speed and compatibility constraints. Software Defined Networking looks to be the network architecture of the future and is being driven by customers. Moderator: David Tremont, Director of Infrastructure, Bracewell & Giuliani LLP Speaker: Jarrod Mills, Data Center Principal Consultant at Accudata Systems Jarrod’s focus is designing, implementing, and troubleshooting Data Center and Cloud networks. He has a strong background in implementation, design, and configuration of large enterprise networks. Jarrod has been working with Cisco and Juniper Systems routing and switching products for 15 years and has been working in the IT industry for more than 18 years. He has an in-depth understanding of multi-vendor converged infrastructure designs and products. He is a CCIE in 4 areas of practice; Data Center, Security, Route Switch and Service Provider. Jarrod also earned his JD at Texas Tech School of Law Additional Resources: https://www.opennetworking.org/sdn-resources/onf-specifications/openflow

Listen in as members of ILTA’s Profession Services Steering Committee interview CIOs and IT directors about their experiences, advice and strategies for success in their new roles or new firms.

Information Governance is, by its very nature, a complex endeavor that requires careful thought and planning. When you are unboxing a topic like IG, it’s helpful to know where to start. In this podcast, we explore best practices for starting down the IG path, no matter the size of your firm or organization. Recommended supplemental information: Building Law Firm Information Governance - July 2013 A Proposed Law Firm IG Framework - Original Report Moderator: Brian Donato, Chief Information Officer at Vorys, Sater, Seymour and Pease LLP Speakers: Sean Monahan - Foster pepper PLLC Sean is Conflicts Counsel and advises the firm on legal ethics and related compliance matters. Additionally,he manages the Conflicts Department, including intake, client engagements, ethical screens and file closing. Sean can be reached at [email protected] Dana C. Moore, IGP - Vedder Price PC Dana is the Manager of Records & Information Compliance for Vedder Price PC. She has more than 25 years of law firm experience in records management, new business intake, and conflict of interest analysis, has developed records management systems solutions, works on RIM legal compliance issues such as electronic evidence discovery and document holds, and oversees protocols and processes associated with electronic record keeping and the migration of electronically stored information ("ESI"). She has particular expertise in conflicts and records management systems conversions. Dana can be reached at [email protected]

Listen in as members of ILTA’s Profession Services Steering Committee interview CIOs and IT directors about their experiences, advice and strategies for success in their new roles or new firms. Beth McGrath - Chief Information Officer at McGinnis, Lockridge & Kilgore, L.L.P.

Listen in as members of ILTA’s Profession Services Steering Committee interview CIOs and IT directors about their experiences, advice and strategies for success in their new roles or new firms. Skip Lohmeyer - Chief Information Officer at Jackson Kelly PLLC

Listen in as members of ILTA’s User Support Services Steering Committee discuss some of the trends that they are seeing in training and share their thoughts on those topics. Topics they cover are: The Modern Trainer, Performance Support, Ways to Support Informal Learning, Mobile Learning and Gamification. Participants: Michelle Spencer, PGVP from Bracewell & Giuliani LLP Jan Huber, Faegre Baker Daniels LLP Maritta Terrell, Lloyd Gosselink Rochelle & Townsend, P.C. Asima Macci, PennWest Marsha Kuhn, Downs Rachlin Martin PLLC

Listen to LegalSEC Steering Committee members, Jamie Herman, Manger of Information Security at Ropes & Gray and Bill Kyrouz, Senior Manager Information Security & Governance at Bingham McCutchen LLP as they discuss the Heartbleed bug. Jamie and Bill will share what it is, how to respond to it on behalf of your firm, what to look for and will also provide some action items you can do today to secure your networks. Note: In an effort to centralize communications, ILTA has created a blog for vendors to post comments outlining whether their systems are affected and what steps are being taken to fix the problem, and what steps clients should take at their end. You can access the blog HERE. Speakers:Jamie Herman Jamie Herman brings with him more than 15 years of experience in information security, risk management, and information technology. Currently the Manager of Information Security for Ropes & Gray LLP, Jamie’s expertise covers a diverse range of areas including implementing information security programs, data privacy, digital forensics, access control, leading innovation initiatives, and leading a global team. His passion for assisting law firms improve their security posture in all facets of business has been a key to his success. Having led vulnerability management plan efforts, security strategy and policy design initiatives, Jamie collaborates with a wide network of public and private industry information security experts to deliver forward-thinking security thought leadership to the legal information security industries. Jamie holds a BS in Computer and Digital Forensics from Champlain College (Summa Cum Laude), sits on the LegalSec steering committee, and has presented at numerous ARMA, ILTA, and information security industry events. Jamie can be reached at [email protected] Bill Kyrouz Bill has worked in Information Technology for over 15 years, 12 of them in the legal community. While leading Bingham’s information security efforts he has implemented multiple programs including mandatory firmwide awareness, incident response, and vulnerability management. Actively working with peers to raise the information security bar across the legal industry, Bill is a member of the LegalSec Steering Committee and LegalSec Summit Planning Committee. A GSEC, he has previously spoken at local and national events on information security, business continuity and network management. Bill can be reached at [email protected] or followed on Twitter @Kyrouz

Hear interviews with the three ILTA 2013 Project of the Year Finalists including a description of their project and a brief overview of implementation planning, communications strategies and Project Management processes leveraged to make their project a success for their Firm. Interviewer: Mindy Rings, Baker & Hostetler and Steering Committee Member for ILTA's Professional Services Peer Group Finalists:Andrew Baker - Seyfarth Shaw LLP Bill Caraher - von Briesen & Roper, S.C.Jim Reichardt - Fish & Richardson P.C.

Hear interviews with the three ILTA 2013 Project of the Year Finalists including a description of their project and a brief overview of implementation planning, communications strategies and Project Management processes leveraged to make their project a success for their Firm. Interviewer: Mindy Rings, Baker & Hostetler and Steering Committee Member for ILTA's Professional Services Peer Group Finalists:Andrew Baker - Seyfarth Shaw LLP Bill Caraher - von Briesen & Roper, S.C.Jim Reichardt - Fish & Richardson P.C.

Hear interviews with the three ILTA 2013 Project of the Year Finalists including a description of their project and a brief overview of implementation planning, communications strategies and Project Management processes leveraged to make their project a success for their Firm. Interviewer: Mindy Rings, Baker & Hostetler and Steering Committee Member for ILTA's Professional Services Peer Group Finalists: Andrew Baker - Seyfarth Shaw LLP Bill Caraher - von Briesen & Roper, S.C. Jim Reichardt - Fish & Richardson P.C.

Listen in as two seasoned law firm trainers discuss training with four attorneys. They ask the questions that we've all wanted to ask and get honest answers that will help us better serve the attorneys in our firms. You'll definitely learn something as these folks get real! Attorneys Roy L. Smart III, Partner, Parker Poe Erica R. Messimer, Associate, Parker Poe Justin M. Long, Partner, Bracewell & Guiliani LLP Conor Civins, Partner, Bracewell & Giuliani LLP Trainers Michelle Spencer, Senior Trainer, Bracewell & Giuliani LLP Stacie Oste, Training Manager, Parker Poe

From the Legaltech Asia Technology Summit in Hong Kong, hear how Analytics and Predictive Coding are being used in Hong Kong and China. Learn about how these technologies being viewed by Hong Kong regulators and about some cultural challenges in China.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Chris Sweet, Vice President of Outside Counsel & Engagement Management at JPMorgan Chase & Co. Visit the ILTA website to hear each participant's interview.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Michelle Mahoney, Director of Legal Logistics at King & Wood Mallesons. Visit the ILTA website to hear each participant's interview.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Stuart J T Dodds, Director of Global Pricing and Legal Project Management at Baker & McKenzie. Visit the ILTA website to hear each participant's interview.

"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasingly competitive landscape, law firms need to recognize the needs of their clients and how every aspect of their operations affect clients. Four members of ILTA's Business and Financial Management Peer Group shared their insight on this topic. Here is our interview with Vincent Cordo, Global Director of Client Value at Reed Smith LLP. Visit the ILTA website to hear each participant's interview.

Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This podcast will focus on the Law Department Peer Group. Charlotte Riser Harris, Manager of Practice Support at Hess Corporation and Tom Morrissey, Sr. Director, IT Legal Operations & eDiscovery at Purdue Pharma L.P. talk about issues and initiatives unique to the law department space. Format is conversational and touches on a number of different topics.

Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This podcast will focus on the Enterprise Content Management Peer Group. Scott Christensen, Director of Information Services at Edwards Wildman Palmer LLP; Paul Wittekind, Director of Information Technology Services at Porzio, Bromberg & Newman, P.C. and Kirk Scruggs, Chief Information Officer at Bracewell & Giuliani LLP talk about issues and initiatives in the enterprise content management space. Format is conversational and touches on a number of different topics.

Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This podcast will be with folks from the Business & Financial Management Peer Group. Stuart Dodds, Director, Global Pricing & Legal Project at Baker & McKenzie and Vincent Cordo, Global Director of Client Value at Reed Smith LLP talk about issues and initiatives in the business and financial management space. Format is conversational and touches on a number of different topics.

Leadership is abundant in the ILTA community, and it’s always a pleasure to highlight the “best of the best” through our Distinguished Peer Awards. Our 2013 nominees were extraordinary in every way, and the judges had a really tough decision in choosing among the four finalists for the Leadership Award. Each was worthy of honor; each had a unique leadership style. ILTA interviewed three of the four nominees. Hear Mark Thorogood's interview on the podcast below. Visit the ILTA website to hear each participant's interview.

Leadership is abundant in the ILTA community, and it’s always a pleasure to highlight the “best of the best” through our Distinguished Peer Awards. Our 2013 nominees were extraordinary in every way, and the judges had a really tough decision in choosing among the four finalists for the Leadership Award. Each was worthy of honor; each had a unique leadership style. ILTA interviewed three of the four nominees. Hear Kim Craig's interview on the podcast below. Visit the ILTA website to hear each participant's interview.

Leadership is abundant in the ILTA community, and it’s always a pleasure to highlight the “best of the best” through our Distinguished Peer Awards. Our 2013 nominees were extraordinary in every way, and the judges had a really tough decision in choosing among the four finalists for the Leadership Award. Each was worthy of honor; each had a unique leadership style. ILTA interviewed three of the four nominees. Hear Rick Varju's interview below. Visit the ILTA website to hear each participant's interview.