ILTA Voices

ILTA Radio is proud to present, Episode #2, in our new podcast series, entitled: “Work-from-Home!” This new series takes a look at many different facets of the organizational, technical, and human sides of the remote work experience. Join us as we find new, interesting, and innovative ways to keep productivity and morale up!​ Speakers: @Angela Dowd - ILTA Board Treasurer @Cindy MacBean - ILTA PPC Publications Liaison @Joy Heath Rush - ILTA CEO @Dawn Hudgins - ILTA VP Brands and Events Moderator: Beth Anne Stuebe - ILTA Director of Publications and Press​​​​​ Recorded: 03/17/2020

ILTA Radio is proud to present a new podcast series, entitled: “Work-from-Home!” This new series takes a look at many different facets of the organizational, technical, and human sides of the remote work experience. Join us as we find new, interesting, and innovative ways to keep productivity and morale up! In our first instalment we interview ILTA Staff, as well as having a guest speaker, Jim Moreo from Cornerstone IT. Thank you for listening and we look forward to the next in our series, coming soon! Speakers: @Jim Moreo - Principal, Cornerstone IT @Marti Phillips - VP of Education, ILTA @Dawn Hudgins - VP of Brand & Events, ILTA Moderator: Beth Anne Stuebe - Director of Publications and Press, ILTA ​​Recorded: 03-11-2020

ILTA Lit Supp CCT Tools, Tips, and Tricks: Relativity from a Plaintiff’s Side Perspective Listen in on a discussion with Stephanie Clerkin, Director of Litigation Support at Korein Tillery, as she shares her perspective on Relativity from a plaintiff’s side perspective - as part of the Litigation Support Content Coordinating Team’s Tools, Tips, and Tricks podcast series. Learn how Relativity is applied in her firm and her ideas of the future implementation. She share tricks, and tips she uses as well as other utilities in her toolkit. @Stephanie Clerkin - Director of Litigation Support, Korein Tillery, LLC @Genesis Alejandro - Project Manager - Practice Support, O'Melveny

The listener should leave inspired to promote KM in their organizations through a variety of different strategies and tactics. They should also understand the process of creating awareness of KM tools vs driving adoption of KM tools. Interviewer: @Rachel Shields Williams, Senior Manager, Experience Manager, Sidley Austin LLP Speaker: ​@Meredith Williams-Range, ​​Chief Knowledge and Client Value Officer, Shearman & Sterling LLP ​ Recorded on 2-3-2020

In this podcast, learn helpful tips to maximize the ROI of your matter management system by utilizing common features in new ways. Interviewer: @Will Pett, Senior Business Analyst, Fidelity Investments Speakers: @George Chiu, Director, Systems Development, Prudential Financial, Inc. @Donald Knight​, Director of Legal and Tax Operations, Crown Castle Recorded on 1-29-2020

This podcast will highlight how the recent DOJ and FCPA opinions impacts how corporation's collect and preserve Social Media accounts. Interviewer: ​@Carolyn Robinson​​, eDiscovery Associate for the Americas - Office of the Regional General Counsel, Robert Bosch, LLC (RBNA) Legal Department Speaker: @Ben Hubble, Records Manager, Wendy's International, LLC Recorded on 1-28-2020

ILTA Lit Supp CCT Tools, Tips, and Tricks: Key Takeaways for Deploying Relativity at a large firm Please join Joan Washburn and Ann Halkett for a look at deploying Relativity in a large firm environment wherein Joan provides insight into current setup, what a roll out of Relativity looks like at a large firm (challenges, opportunities, and benefits), how to obtain buy-in and recruit key stakeholders. As a bonus, Joan also provides insight into the paradigm shift from mainly email and efiles to collaboration sources, chat apps, and social media. @Joan Washburn - Director of Litigation and Ediscovery Services at Holland & Knight LLP @Ann Halkett - Litigatoin Support Manager at Alexander, Holburn, Beaudin + Lang LLP Recorded: 01-03-2020

The Tango between eDiscovery and Incident Response Tune in to listen to Kris Wasserman discuss incident response from an eDiscovery perspective with Ricky Brooman as part of the Litigation Support Content Coordinating Team’s Tools, Tips, and Tricks podcast series. In this podcast, Kris and Ricky discuss the fundamentals of incident response and how it blends into the eDiscovery world, with a specific focus on eDiscovery workflow, software, and skills that are relevant to incident response. Kris leaves listeners with his predictions for where the industry is going and how to stay ahead. We hope you enjoy! Kristopher Wasserman - Regional Vice President at Special Counsel & D4 Discovery @Richard Brooman - Litigation Support Project Manager at SAUL EWING ARNSTEIN & LEHR LLP ​​Recorded: 01-03-2020

Both the need for security and privacy compliance and the use of data analytics have become part of the regular course of business for many firms. During this snackable podcast, Jeff Watson, Data Science Team Lead, Morgan Lewis & Bockius LLP and Lisa Mayo, Director of Data Management, Ballard Spahr, will discuss the challenges that exist at the intersection of compliance and analytics. They will touch on how a firm’s security and privacy needs impact the creation and use of advanced analytics, and ways that firms can design analytics models on top of regulated data without risking violating regulations or the privacy of the consumer in an environment where policies on the data could be in a constant state of change. Moderator: @Karen Allen – Manager, Information Governance Technology, Morgan Lewis & Bockius LLP Panelists: @Lisa Mayo – Director of Data Management, Ballard Spahr @Jeff Watson – Data Science Team Lead, Morgan Lewis & Bockius LLP​​​ Recorded: 12-10-2019

Gone are the days of only using Multi Factor Authentication for remote access. As security threats become more prevalent today, how does one balance access security without impacting user experience? Join our moderator Jack Recinto and representatives from Okta, Microsoft and RSA in a series of short podcasts regarding concerns around using Multi Factor Authentication (MFA). In each podcast, Jack poses questions as to the hows, whys and when of implementing MFA to each of our represented vendors and then discusses the future of this technology. Moderator: @Jack Recinto - Senior Software Developer, Vedder Price PC Speakers: @Marc Miller - Sales Engineer, Okta @Patrick Wirtz - Modern Workplace Specialist, Microsoft Corporation Jamie Pryer - RSA Global Services Product Lead (SPL), RSA Identity SecurID Suite Doug Howard - Vice PResident, Global Services for RSA

Gone are the days of only using Multi Factor Authentication for remote access. As security threats become more prevalent today, how does one balance access security without impacting user experience? Join our moderator Jack Recinto and representatives from Okta, Microsoft and RSA in a series of short podcasts regarding concerns around using Multi Factor Authentication (MFA). In each podcast, Jack poses questions as to the hows, whys and when of implementing MFA to each of our represented vendors and then discusses the future of this technology. Moderator: @Jack Recinto - Senior Software Developer, Vedder Price PC Speakers: @Marc Miller - Sales Engineer, Okta @Patrick Wirtz - Modern Workplace Specialist, Microsoft Corporation Jamie Pryer - RSA Global Services Product Lead (SPL), RSA Identity SecurID Suite Doug Howard - Vice PResident, Global Services for RSA

Gone are the days of only using Multi Factor Authentication for remote access. As security threats become more prevalent today, how does one balance access security without impacting user experience? Join our moderator Jack Recinto and representatives from Okta, Microsoft and RSA in a series of short podcasts regarding concerns around using Multi Factor Authentication (MFA). In each podcast, Jack poses questions as to the hows, whys and when of implementing MFA to each of our represented vendors and then discusses the future of this technology. Moderator: @Jack Recinto - Senior Software Developer, Vedder Price PC Speakers: @Marc Miller - Sales Engineer, Okta @Patrick Wirtz - Modern Workplace Specialist, Microsoft Corporation Jamie Pryer - RSA Global Services Product Lead (SPL), RSA Identity SecurID Suite Doug Howard - Vice PResident, Global Services for RSA

During this snackable podcast, the speaker will discuss how to keep a project alive and fresh in the users mind long after the initial launch. Interviewer: @April Heimerl, Senior Business Solutions Architect, Fish Richardson P.C. Speaker: @Jennifer Beaudette, Senior Manager, Legal Technology Solutions Recorded on 10-28-2019

Are you leveraging all aspect of your O365 subscription? Listen in as we discuss the different security options within O365 that you can use today. Interviewer: Josh Lazar, Court Technology Officer, 18th Judicial Circuit, Florida Speaker: William Guyton, Director of Information and Technology, Legal Aid Services of Oklahoma Recorded on 10-28-2019

Join us for a podcast recap of the Law Firm 101 series held at ILTACON. Our speakers will talk about technology in a law firm and what skill set is most effective; challenges and trends in law firm technology; the differences in law firm business models; roles and responsibilities within a law firm; the challenges and pressures lawyers face and the use of in-house versus outside counsel. If you haven't heard the ILTACON 2019 Law Firm Series yet, you may find the recordings here: "Lawyers" - Who They Are and What They 'Practice'" (Law Firm 101 Series, Session 1) Law Firm Business: "Chutes & Ladders" or "FORTNITE"? (Law Firm 101 Series, Session 2) Back to the Future Technologies in Law Firms – the “Jeopardy” Edition (Law Firm 101 Series, Part 3) Speakers: @TJ Johnson - Strategy Director - Olenick @Gwyneth McAlpine - Director of Knowledge Management Services - Perkins Coie @Jay Hull - Strategy & Operations - Integra Ledger @Dave Hambourger - Chief Information Officer - Chapman and Cutler LLP @James McKenna - Chief Information Officer - Fenwick & West LLP @Jeff Sabado - Director of Technology Solutions - Davis Wright Tremaine LLP

Please enjoy this exciting two-part podcast led by a couple leading experts in legal innovation that will discuss how to build a innovation group in your organization and why it is important. Interviewer: @April Heimerl, Senior Business Solutions Architect, Fish Richardson P.C. Speaker: @Michael Nogroski, Director of Practice Innovations, Chapman and Cutler LLP Recorded on 10-4-2019

This snackable podcast recording focuses on the tools needed to be an effective manager. The discussion will mainly be about effective communication, best approaches to discipline and equal policy implementation. Enjoy! Interviewer: @Lekecia Barclay, Technology Advisor, The Office of Chief Counsel for the Internal Revenue Service Speaker: Diandra Ritchie, Director – EEO, Labor & Employee Relations, City Colleges of Chicago Recorded on 10-4-2019 ​​

Karen Allen, long-time ILTA volunteer, speaker, and Manager of Information Governance Technology at Mogan, Lewis & Bockius LLP, sits down with ILTA Senior Content Manager Beth Anne Stuebe to talk about what chair Karen would bring to the table, who else is at that table, and so much more.

David Carns, Chief Revenue Officer of Casepoint, sits down with Peer to Peer Editor Beth Anne Stuebe for an article level look of his article, "The Proactive Potential of Analytics." They dive into the deployment of analytical applications across multiple matters and how legal workflows send a message to the board room.

ILTA welcomes New York trilogy events attendee Jenna Ayotte. Jenna is an Account Executive at Litera Microsystems and, post event, took some time to speak with ILTA Senior Content Manager Beth Anne Stuebe. They talked about why Jenna decided to attend the onsite events in NYC, innovation, being a Young Professional, and how content is consumed.

During the third part of a three part "pre-ILTACON" Tools, Tips & Tricks Series, we are joined by Shundra Crumpton, a litigator at Bradley law firm. We discuss Relativity from the attorney perspective in this episode. Shundra shares insight into the features that stand out including search, highlighting, redactions, and reporting, discusses how Relativity drives document management and review efficiency, and leaves Relativity users with useful tips. Please tune in for more in this podcast series of "Relativity - Tools, Tips & Tricks"! Speakers: @Shundra Crumpton - Associate, Bradley Arant Boult Cummings LLP @Richard Brooman - Litigation Support Project Manager, Saul Ewing Arnstein & Lehr LLP Recorded: 8-13-2019

During the second part of a three part "pre-ILTACON" Tools, Tips & Tricks Series, learn some tips, tricks, and cautionary advice from Andrew Caspersonn of Allen and Overy who has migrated to Relativity One. Topics covered include what to look out for, overall functionality, improvements, limitations, what is missing, and benefits. Andrew also discusses how agents and agent confirmation work in Relativity One. Please tune in for more in this podcast series of "Relativity - Tools, Tips & Tricks"! Speakers: @Andrew Caspersonn - eDiscovery Lead APAC, Allen & Overy @Ann Halkett - Manager, Litigation Support, Alexander Holburn Beaudin + Lang LLP Recorded: 8-13-2019

During the first part of a three part "pre-ILTACON" Tools, Tips & Tricks Series, please join Phil Weldon and Joan Washburn for an informative podcast for help navigating the process of preparing for and taking the Relativity Certified Admin test. Phil covers study tips and techniques, and gives great advice for gearing up for one the most challenging exams in our industry! Please tune in for more in this podcast series of "Relativity - Tools, Tips & Tricks"! Speakers: @Phil Weldon - E-Discovery and Practice Tech Support Manager, Fried, Frank, Harris, Shriver & Jacobson LLP @Joan Washburn - Director of Litigation eDiscovery Services, Holland & Knight Recorded: 8-13-2019

Communication and repetition is vital when exploring AI capabilities and using it for ChatBot development. During this snackable podcast entitled "AI/Chatbots and the AI Landscape: How You Use AI and Business Cases for In-House," Chip Delany, Strategy Associate, NexLP and Jack Thompson, Sr. Manager, eDiscovery & Legal Operations, Sanofi, will explore what advantages does AI have when learning from repetitive communications despite being new? In addition, they will touch upon how AI sets a tone for emotional intelligence when using it for investigations or understanding in-house culture. Discuss how security monitoring is a factor which AI is now proving its value when intercepting and acting upon key terms or anomalous phrases. They will also highlight what are core examples of cognitive surveillance and its benefits AI has produced for an in-house legal department (either in the areas of Compliance, HR matters, security, etc.) and much more. Interviewer: @Jack Thompson - Sr. Manager - eDiscovery & Legal Operations, Sanofi Speaker: @Chip Delany - Strategy Associate, NexLP Recorded on 8-12-19

In this snackable corporate podcast, Josh Lazar will ask Mitch Stein the following questions as it pertains to Microsoft Teams and the Impact on Litigation. -Could you describe your experience with Microsoft Teams from a compliance context? -How can an IT professional setup Teams appropriately to minimize the impact of litigation? -Can you explain the default retention settings within Teams? -What are the reporting capabilities of Teams? -How can an IT professional create a legal hold in Teams? -Where can listeners get access to more information about Teams compliance? -Where are private chats stored? -Where are team chats stored? Host: @Josh Lazar, CEO and Founder, TechThinkTank Speaker: @Mitchell Stein, Director of Information Technology, Community Legal Services of Mid-Florida Recorded on 7-26-19

In this snackable podcast, the speaker will briefly highlight how more and more electronic conversations are taking place outside of traditional email. The recent DOJ opinion re. FCPA requires companies to do a better job managing this data. With this requirement, they will discuss if you should consider updating your IG policies to state what platforms communications are allowed to take place on along with have you changed your retention policy in light of DOJ opinion? Host: @Carolyn Robinson, eDiscovery Associate for the Americas - Office of the Regional General Counsel, Robert Bosch, LLC (RBNA) Legal Department Speaker: @Ben Hubble, Records Manager, Wendy's International, LLC Recorded on 7-19-19

Please enjoy this snackable podcast which will discuss applying project management principles to legal projects, how applying project management principles to the law help the firm and clients, are there any particular areas of the law that project management principles lend themselves better to contracts, ligation, etc? Sterling will also share how applying legal project principles to the law requires a focus on process thinking and describe if there is a particular discipline firms/legal departments should invest and engage in first, process improvement or project management or both? Host: @Lekecia Barclay, Technology Advisor, The Office of Chief Counsel for the Internal Revenue Service Speaker: Sterling Miller, Senior Counsel, Hilgers Graben PLLC and author of “Ten Things You Need to Know as In-House Counsel” (the blog series and the book) Recorded on 7-19-19

In this podcast Jon Washburn, one of the presenters at this year’s LegalSEC Pre-Summit Workshop, gives a 20 minute outline of the topics discussed in “Building an Incident Response Plan” and “Post Incident Handling” session. If you are interested in more detail, or actual access to the slide decks, the full recordings for these sessions are available HERE.

ILTA welcomes Ben Wynne-Simmons, Head of Growth at Fliplet, for Episode of What Went Wrong. He has previously held positions as Head of Investments at Coral Reef and Investment Director at 3i and Barclays Private Equity. Ben is an ILTACON attendee and innovator and is here today to talk about changing technology, innovation, and his Summer Peer to Peer article “Lessons from Failed Innovation Projects.” Speakers: Beth Anne Steube, Director of Publications & Press, ILTA Ben Wynne-Simmons, Head of Growth at Fliplet

Welcome to Part One of the Summer edition of the ILTA podcast “HopsCast.” This episode's guest is Patty Azimi, Senior Marketing Technology Manager at Akin, Gump, Strauss, Hauer & Feld, L.L.P. Patty is based in Los Angeles and talked to us about legal marketing, getting a seat at the table, diversity and inclusion, and of course, about baseball and hops.

Please enjoy the final installment of the two-part "snackable" podcast series which is focused on highlighting those in the field whom has recently been promoted to a director or C level position or changed firms in those roles. You will learn how they dealt with their new teams and lawyers, crafted their transition plans and share advice for others who in a similar situation. Host: @Scott David - Senior Manager - Service Support at Vorys, Sater, Seymour and Pease LLP Interviewee: @Adriana De Marco - Director, Knowledge Management & Innovation at Stikeman Elliott LLP

Please enjoy the final installment of the two-part "snackable" podcast series which is focused on highlighting those in the field whom has recently been promoted to a director or C level position or changed firms in those roles. You will learn how they dealt with their new teams and lawyers, crafted their transition plans and share advice for others who in a similar situation. Host: @Scott David - Senior Manager - Service Support at Vorys, Sater, Seymour and Pease LLP Interviewee: @Stephen Dooley - Director of Electronic Discovery and Litigation Support at Sullivan & Cromwell LLP

As eDiscovery and litigation support professionals, training end users can become an important part of your job. Most of us don’t have teaching experience, but the better you are at training, the easier the rest of your job will be. A well-trained review team leads to a smooth production; a well-trained trial team leads to fewer midnight phone calls. In this snackable podcast series we talked to three lit support professionals with strong training skills. Holland & Knight has developed an admirable training program on Relativity for their reviewers – we spoke to Kristen Wiwczar about what she’s learned from teaching others. Jessica Carter of Driven helps Driven’s corporate and law firm clients develop workflows and best practices on One, Relativity and Brainspace – she has insights on keeping users engaged and how law firm lit support staff can supplement vendor training. Ethan Hirsch of Ipro trains his customers on Trial Director and the Ipro suite of eDiscovery tools - he spoke about going onsite during the pre-trial crunch and what’s different about training for trial. Moderator: Gillian Glass, CRM, CEDS - Director of Legal Services, Farella Braun + Martel Speakers: Kristen Wiwczar - eDiscovery Services Managed Review Center Manager, Holland & Knight Jessica C. Carter - Consulting Analyst, Driven Ethan Hirsch - Training Consultant, Ipro

As eDiscovery and litigation support professionals, training end users can become an important part of your job. Most of us don’t have teaching experience, but the better you are at training, the easier the rest of your job will be. A well-trained review team leads to a smooth production; a well-trained trial team leads to fewer midnight phone calls. In this snackable podcast series we talked to three lit support professionals with strong training skills. Holland & Knight has developed an admirable training program on Relativity for their reviewers – we spoke to Kristen Wiwczar about what she’s learned from teaching others. Jessica Carter of Driven helps Driven’s corporate and law firm clients develop workflows and best practices on One, Relativity and Brainspace – she has insights on keeping users engaged and how law firm lit support staff can supplement vendor training. Ethan Hirsch of Ipro trains his customers on Trial Director and the Ipro suite of eDiscovery tools - he spoke about going onsite during the pre-trial crunch and what’s different about training for trial. Moderator: Gillian Glass, CRM, CEDS - Director of Legal Services, Farella Braun + Martel Speakers: Kristen Wiwczar - eDiscovery Services Managed Review Center Manager, Holland & Knight Jessica C. Carter - Consulting Analyst, Driven Ethan Hirsch - Training Consultant, Ipro

Beth Anne Stuebe ILTA, Senior Content Manager, Publications, reports live from ILTA's inaugural Young Professionals Summit in NYC, May 2, 2019. Tune in as she interviews Tracy Kennedy from Kraft & Kennedy, Inc to gain a perspective on why this event is important for young professionals, what she looks forward to learning today, and advice for her fellow young professionals in legal technology.

Please enjoy this highly beneficial snackable podcast during Mental Health Awareness Month featuring two leading experts on mental health, particularly as it affects the legal profession. The discussion will center around the prevalence of mental health issues in the industry and why it's so high along with providing useful self care tips. Interviewer: Lekecia Barclay - Technology Advisor at the Office of Chief Counsel for the Internal Revenue Service Speakers: Daniel Lukasik - Director, Workplace Well-Being at the Mental Health Advocates of WNY Paula Davis-Laack - Founder and CEO of the Stress & Resilience Institute Recorded on 4-18-19

Beth Anne Stuebe ILTA, Senior Content Manager, Publications, reports live from ILTA's inaugural Women Who Lead event in NYC. Tune in as she interviews Michael Williams from the Conversant Group, LLC to gain a perspective on why this event is important and what it feels like to be a male attendee.

Live at ILTAVATION, Beth Anne Stuebe, ILTA's Senior Content Manager, Publications, interviews Dawn Hudgins, ILTA VP, Events & Conferences, and Event Education Manager Gaynor Senyszyn, to tell us all about the event and the other two events this week! Tune in to learn what to expect at this innovation-based, one-day event.

There’s a hole in my bucket: Does your bucket almost “floweth over” but something is missing for your own career’s trajectory? Listen to our conversation as Holland Knight’s Joan Washburn, BakerHostetler’s Eric Pulsipher, and TRU Staffing’s CEO, Jared Coseglia discuss the convergence of eDiscovery, Privacy and Security and their valuable tips for integrating new skillsets now or making a future career move in a related discipline. Moderator: Joan Washburn - Director of Litigation eDiscovery Services, Holland & Knight Speakers: Eric Pulsipher - Project Manager, BakerHostetler LLP Jared Coseglia - Founder & CEO, TRU Staffing Partners, Inc.

As Microsoft moves Windows and Office to a subscription model where updates come much more frequently, many law firms are struggling to adjust. Join us in this podcast where Jason Baker (Fish & Richardson, PC) and Jay Parekh (Netrix, LLC) discuss what the new upgrade cycle looks like for law firms and what is happening in the field. Also, please take a moment to fill out this SURVEY, to help our speakers ascertain certain information about Windows 10 from the attendee perspective, that will be discussed during the June 6th webinar, “Windows 10, It’s Not an Event - It’s a Journey!” Moderator: Jason Baker - Senior Manager Helpdesk and Applications Architect at Fish & Richardson P.C. Speaker: Jay Parekh - Partner & Director, Enterprise Computing & Mobility at Netrix, LLC

In This ILTA podcast episode, Jack Recinto of the Content Coordinating Team discusses "Fenni” the knowledge bot of Fenwick & West with the chief designer and creator Mark Gerow, Director of Fenwick Labs. Learn about Fenwick’s experience and benefits in implementing a knowledge bot and the advancements they have made in this innovative endeavor. Moderator: Jack Recinto - Senior Applications Director, Vedder Price P.C. Speaker: Mark Gerow - Director of Applications Development, Fenwick & West LLP Recorded on 4-12-2019

Please enjoy this exciting “snackable” podcast series that will interview two leading practice management professionals and highlight their respective chief responsibilities, what they do at the firm, how they would describe a “typical day,” how they got into their current role and what has been their biggest accomplishment to date. We will also learn a few fun interests/tidbits about both professionals at the end of the podcast. Host: Holly Hanna - Intranet Manager at Perkins Coie Speakers: Mary Panetta - Director of Litigation Practice Operations at Winston & Strawn LLP Debbie Leitner - Practice Manager at Katten Muchin Rosenman LLP

Please enjoy this exciting “snackable” podcast series that will interview two leading practice management professionals and highlight their respective chief responsibilities, what they do at the firm, how they would describe a “typical day,” how they got into their current role and what has been their biggest accomplishment to date. We will also learn a few fun interests/tidbits about both professionals at the end of the podcast. Host: Holly Hanna - Intranet Manager at Perkins Coie Speakers: Mary Panetta - Director of Litigation Practice Operations at Winston & Strawn LLP Debbie Leitner - Practice Manager at Katten Muchin Rosenman LLP

Please listen to this exciting “snackable” podcast provided by two leading volunteer experts whom will discuss how you should think and interact with your clients, share processes and examples of giving stellar customer service and how you create muscle memory across the firm and the challenges encountered in doing so. Interviewer: Holly Hanna - Intranet Manager, Perkins Coie Speakers: Ed Empamano - Director of Customer Experience, Perkins Coie Jessica King - Reference Services Manager, Perkins Coie

Pleased enjoy this exciting two-part snackable podcast series led by two leading experts that will discuss and answer a variety of areas and questions revolving around mobility in the workplace. Whether you have a strong desire to climb up the corporate ladder or are seeking to get ahead with a move that will provide you more responsibility, both are equally important to better understand and position yourself in the field. Host: April Heimerl - Senior Business Solutions Architect at Fish and Richardson Speakers: Chere Estrin - CEO at Estrin Legal Staffing Brian Bernhard - Senior Office Administrator at Ogletree, Deakins, Nash, Smoak & Stewart, P.C. Special Contributor: Anne Christman - Certified Paralegal at Shook, Hardy & Bacon L.L.P.

Pleased enjoy this exciting two-part snackable podcast series led by two leading experts that will discuss and answer a variety of areas and questions revolving around mobility in the workplace. Whether you have a strong desire to climb up the corporate ladder or are seeking to get ahead with a move that will provide you more responsibility, both are equally important to better understand and position yourself in the field. Host: April Heimerl - Senior Business Solutions Architect at Fish and Richardson Speakers: Chere Estrin - CEO at Estrin Legal Staffing Brian Bernhard - Senior Office Administrator at Ogletree, Deakins, Nash, Smoak & Stewart, P.C. Special Contributor: Anne Christman - Certified Paralegal at Shook, Hardy & Bacon L.L.P.

When ediscovery is managed in-house, out-sourced, or a combination, everyone must keep an eye out for the pitfalls and smooth out the snags that inevitably occur. Come listen to a Podcast where Lisa Fabian, Practice Support Manager of Hanson Bridgett LLP, moderates a conversation between Donald Knight, Legal Technology Program Manager of PNC Bank, and Christine Stansall, Litigation Support Analyst of Procopio Cory Hargreaves & Savitch, discuss what they do to minimize uncertainty throughout the EDRM. Hear how assessing knowledge, using communication, and applying project management techniques can keep all parties involved and engaged during ediscovery. Moderator: Lisa Fabian, Practice Support Manager of Hanson Bridgett LLP Speakers: Donald Knight, Legal Technology Program Manager of PNC Bank Christine Stansall, Litigation Support Analyst of Procopio Cory Hargreaves & Savitch, Recorded on March 28, 2019

Please enjoy this exciting "snackable" podcast series which is focused on highlighting those in the field whom has recently been promoted to a director or C level position or changed firms in those roles. You will learn how they dealt with their new teams and lawyers, crafted their transition plans and share advice for others who in a similar situation. Host: Scott David - Senior Manager - Service Support, Vorys, Sater, Seymour and Pease LLP Speaker: Matthew Krengel - Director of Information Retention Counseling at Cooley LLP Recorded on 4-5-2019

Please enjoy this exciting "snackable" podcast series which is focused on highlighting those in the field whom has recently been promoted to a director or C level position or changed firms in those roles. You will learn how they dealt with their new teams and lawyers, crafted their transition plans and share advice for others who in a similar situation. Host: Scott David - Senior Manager - Service Support, Vorys, Sater, Seymour and Pease LLP Speaker: Ginevra Saylor - National Director, Innovation Programs, Gowling WLG (Canada) LLP

Welcome to Evolving KM, a podcast series where we discuss how Knowledge Management is progressing and the impact that’s having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management We get their perspective on how this profession is evolving to meet the shifting demands of legal service delivery. Our guest today is Jason Dirkx, KM Counsel at Littler Mendelson. In his role at Littler, Jason contributes to the design and development of Littler’s Service Solutions, including Compliance HR and Littler LaborSmart, which automate aspects of legal services. Jason has prior experience as a software engineer and, in developing legal products, has found a way to combine his engineering and legal expertise. Jason has also been an ILTA volunteer for several years, currently as a member of the Program Planning Council and previously as a member of the ILTACON conference committee. Jason and Amy co-authored an article in an upcoming Peer-to-Peer Magazine, titled “Lawyering in Your Sleep -- An Approach to Legal Product Development.” The article addresses issues to consider in productizing legal services, which forms the basis for our conversation. We discuss how to “do less law” to quote Ron Friedmann, including what is driving legal product development, buy-in, planning for sustainment and support and the skill sets that will be needed for these projects. In their article and our podcast, Jason and Amy note their article touches on key issues at a high level. They invite you to continue the conversation through ILTA communities and programming! Hosts: Gwyn McAlpine oversees the knowledge management program at Perkins Coie LLP, an international law firm with 1,000 lawyers in 19 offices. Gwyn's focus is on creating value for clients by enabling attorneys to practice law more efficiently and collaboratively. In addition to more traditional KM initiatives, KM at Perkins Coie includes library and research services, internal and external collaboration, and AI and expert systems. Gwyn practiced corporate law for 10 years before fully transitioning to knowledge management. Amy Monaghan is the Practice Innovations Manager within the knowledge management group at Perkins Coie LLP. She works side-by-side with practice groups to further KM initiatives, particularly those involving artificial intelligence systems and other advanced technologies, such as document assembly, logic systems, workflow tools and contract analysis tools. Previously, Amy was in a similar role at Chapman and Cutler LLP. Speaker: Jason Dirkx, Knowledge Management Counsel at Littler Mendelson, P.C.